Millennium Hyundai

4.1
Overall Rating

Customer Service: 4.1 Buying Process: 3.5 Quality Of Repair: 3.6 Overall Facilities: 3.8 Quality Of Work: 4.3 Friendliness: 4.4 Pricing: 4.3 Overall Experience: 4.2


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Excellent Service

5
msjholder on 11/19/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My experience at the dealership with Mr.Hicks was excellent and informative. I am completely satisfied with both my buying process and my purchase. I will recommend this dealership to family and friends.


not overhelm

4.2
thompson.joan19 on 11/06/2016

Customer Service: 4.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 4.0

My overall experience at Millennium Hyundai was good. The Sales person was a great match for my personality. i would recommend to family and friends this dealership.


Wonderful

5
billydose147 on 11/05/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I would definitely recommend Millenium Hyundai and if you need a vehicle ask for Vinny Licata is honest and easy going and straight foward i wouldnt deal with anyone else


My new 2016 Sonata

4.5
orodriguez3 on 11/03/2016

Customer Service: 5.0 Quality Of Work: 4.0 Pricing: 4.0 Overall Experience: 5.0

I was very pleased with the facility and employees, from the time I was greeted until I left with my new vehicle. the staff was very pleasant and professional and I will definitely be back. Thank you and keep up with the good job!


Grade A Dealership

4.6
ascozzari84 on 11/02/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 3.0

the wait time once the deal was made took way longer than i had expected but the staff were very professional and it's a very welcoming dealership.


Easy buying

5
familyalex147 on 10/25/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Best car buying experience.best price easy going.i would recommend millenium hyundai and ask for Vinny Licata.when you do you will never go anywhere else


Love my car!

4.8
stephaniejesshoffman on 10/20/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 4.0

Loved working with Steve Hicks, he put me into my dream car! All my friends and family love the car so much and it is so helpful having all the upgraded features that come with the Santa Fe Sport.


WORST EXPERIENCE

1
patricia mariano on 10/18/2016

Customer Service: 1.0 Quality Of Work: 1.0 Friendliness: 1.0 Pricing: 1.0 Overall Experience: 1.0

I am a VERY unsatisfied customer. I purchased a car from them in March of this year, of which I was told was a CERTIFIED PRE-OWNED car. The car was a 2011 Hyundai Sonata Hybrid with 39,000 miles on it, in mint condition. I went there on March 12, 2016 to get this car. I was there from 9 am till 8 pm, when I finally signed my finance papers and set up my insurance. Upon getting in my vehicle to drive away, the service light was on. I was then told that the Hybrid Battery Charging system needed to be replaced. But how did the car just pass inspection if the service light was on? Three days later, I was able to receive my car. About 3 months down the road, June, I brought the car in for an oil change. I get a call later in the day that the muffler on the car needed to be replaced, and this was NOT covered under warranty. But how did I break a muffler on a car that I have had for 3 months, and never was in an accident to cause that type of damage? They gave me a "courtesy" replacement of the muffler. Now lets come to 3 weeks ago, when I was driving my car, and all of a sudden I smell burning, and everything on my dashboard is blinking, and my hybrid system is failing as I am driving down a main road. I bring the car to the dealership, and went about my day. Later on I received a phone call from the service department that I needed a new Transmission ,Engine Pully and Starter! How does that happen on a car that has less than 50,000 miles on it and that I have had for 6 months?! Upon speaking with the general manager of the dealership, I was able to get a loaner car from the lot free of charge since the car was going to be in the shop for a few weeks ( I was told it would take 2-3 weeks to be fixed). After a week of not hearing from them, I call and ask about my car. I am then told that they replaced the Alternator, and the transmission is now fine, but I seized the AC Compressor and Hybrid lines that go to the Engine. So, we went from needing a new transmission to not needing one, that is a HUGE difference. I was then told that they needed to see if this was covered under my warranty. 2 weeks go by and I still have not heard from them. I call on this past Friday, and they said that the Adjuster was there that morning, and it would take about 24 hours for them to get an answer on if this was covered or not by the warranty company. The service department told me that they would call me on Saturday to let me know. Saturday came and went, and I heard nothing. Monday, yesterday, I waited all day for them to call, and once it hit 5 pm and I heard nothing I decided to call them. I call and speak with the service adviser who states that he forgot to call me, but it was approved that morning. How come it is so hard for them to keep in contact with me about my vehicle?! I should not have to keep calling and asking about it, they should be contacting me and keeping me in the loop. The adviser had nothing to say except "ok" and "uh huh" the entire conversation. Then as we were ready to hang the phone up he says "oh by the way, there is a $100 deductible for your warranty". EXCUSE ME! How come this was not brought to my attention 4 weeks ago when I dropped my car there to be serviced? He then advised me that in order to approve the parts through warranty he required my date of birth, which is my approval to them that they can proceed, so he wrote down my date of birth and gave it to the warranty company WITHOUT EVEN CALLING ME AND GETTING MY AUTHORIZATION TO DO ANY TYPE OF WORK! As well as telling me after the fact that I have a $100 deductible for my warranty. I have tried to get a copy of this warranty as well from the dealership, and have not received one to this date, 4 weeks later. This is the WORST service I have EVER gotten in my entire life. Forget about not going through them ever again, I will NEVER purchase another Hyundai again as this has been nothing but a headache from the start.


Finance Department (Not Dealership)

1
cmitz on 09/28/2016

Customer Service: 1.0 Overall Experience: 1.0

Good Afternoon,I recently brought back my leased Hyundai Sonata in August after a 4-year lease agreement was completed and received a bill in the mail about one month later explaining to me that I had several fees that must be paid in the next 15 days. I spoke with a representative in July and he had explained my situation to me in detail and he had advised that when the car was returned to call again and that some type of agreement could be made to lower the fees associated with my vehicles bill. I was extremely disappointed and frustrated when speaking with a different representative to find out that nothing would be done to help with my situation. I am a loyal customer of 4 years. I had a 4-year 48k lease for my car and brought it back with 38k miles (10k less). I was told there was a disposition fee of $400, which in the 4 years was never told about until I first spoke with the representative back in July. That fee was not made known on any paper or electronic statement. Every statement bill was paid on time and was never received late. How are customers expected to pay fees when the sales representative at the time of the sale never discloses the information to the consumer? They tell you to sign on 20 pages and never once disclose this information. This is a question I would ask before signing any documentation. This is not my first lease from a dealership and I have never paid any fee of this nature. This is truly a disgusting act to make people pay a fee when returning a car in pristine condition. I will never purchase or lease a car from any Hyundai dealership nor will anyone in my family after I explain to them what will happen if they go to a dealership. I cant see how after 4 years of being a customer and bringing back a vehicle under the mileage by 10k there is nothing that can be done to help both parties. This will be the last time I ever step foot in a Hyundai dealership and I will continue to write terrible reviews on every website imaginable about how I have been treated. I was lied to by your employees and told information that was not true. To loose customers for a fee that is large to me but so small to the company is bad business. You have officially lost one customer who will never come back. Thank You Have a great day


Great experience

5
Kimsuave on 09/24/2016

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Everyone in the dealership was very nice and attentive. My deal was completed before I got there thanks to Rachel and Frank. I would definitely recommend if you are looking for a vehicle in the Nassu county/ Garden city area.


Perfect Experience

5
prozackmorris on 09/22/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Excellent experience, very happy with the entire staff of millennium Hyundai, especially Frank. Ive already recommended them to a co worker who is looking to lease an elantra


Disgraceful!

1.2
Alkymixr on 09/16/2016

Customer Service: 1.0 Quality Of Work: 1.0 Friendliness: 1.0 Pricing: 2.0 Overall Experience: 1.0

DO NOT TRUST THIS DEALER !!!Traveled In from out of state to purchase a vehicle. I was told everything was In order before I made the trip. After waiting four hours at the dealership the general manager came over and told me they could not sell the vehicle. He apologized and offered to cover my rental,tolls and even lunch. When I got home I sent receipts for the rental and tolls. ( I need to eat either way that's wasn't their problem) I never received as much as a call back. They won't respond to my emails or calls messages ect. The cars may be decent but THEIR BUSINESS ETHICS AND MORALES ARE UNBELIEVABLY HORRIBLE!!!!!!!! DO NOT TRUST THIS DEALER SHIP THEY WILL SAY ONE THING AND DO THE OTHER !!!!!


A Pleasant Experience

5
spepe515 on 09/11/2016

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Both Shaakir and Rob went out of their way to find the car my family wanted. Both were patient and understanding. I will return when my other lease is due.


These reviews must be fake. Worst experience every time

1
Max on 09/10/2016

Customer Service: 1.0 Quality Of Work: 1.0 Friendliness: 1.0 Pricing: 1.0 Overall Experience: 1.0

Sales are high pressure and time consuming. Service is like the 9th level of xxxx. They wouldn't give me a loaner car even though I live far (I work nearby). No communication. I literally spent hours on hold just trying to find out if the car was ready or not. Ultimately, they couldn't fix the problem. With a different problem, they said they fixed it and when I showed the guy that it still wasn't working he insisted it was. The air vent would not change levels. It still wasn't. Don't act like an idiot!


Best place

5
tk4e429 on 09/10/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I has a horrible experience with another hyundai dealership earlier that say. After my husband became upset he called millennium where we originally got my 2014 sonata. He spoke with somebody who convinced him to come later that evening after we got out of our classes. We went there with low expectations since the people that we spoke with earlier left a bitter taste in our mouth. However, within 15 minutes of being there and speaking to Shakiir we were wondering what we were thinking going to that other dealership. Shakiir tried to make the process as painless as possible after explaining to him that I have no time since i work full time and go to school at night full time. He was fast as possible and two days later I came to pick up my car. Shakiir met us there to make sure everything was up to our standards and it was his day off. After having two great experiences in a row with millennium they have customers for life with us.


GREAT GREAT GREAT!!!!

5
VINNY115 on 09/10/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I HAVE BOUGHT AND LEASED SEVERAL VEHICLES HERE...ANY WAY FIRST SAW PROBABLY THE BEST KNOWLEDGEABLE,WELL INFORMED, AND FRIENDLY SALE PERSON WILLIE RODRIGUEZ...I BOUGHT A NUMBER VEHICLES FROM HIM IN THE PAST.......GAVE HIM SOME NUMBERS...THESE NUMBERS WERE FROM CARSDIRECT,EDMUNDS,TRUE CAR AND VISITING OTHER DEALERSHIPS...I DID MY HOMEWORK!!! HE WENT TO HIS MANAGER DAVE WHO CAME OVER RIGHT AWAY AND THANKED ME FOR COMING IN........FIVE MINUTES LATER DEAL WAS MADE.....EASY EASY....AND HONEST.....PICKED UP THE 2017 ELANTRA YESTERDAY....EVERYTHING WENT SMOOTH......MAJOR KUDOS TO DAVE THE MANAGER FOR TREATING ME WITH RESPECT AND DIGNITY...WHAT CAN I SAY ABOUT WILLIE..RODRIGUEZ ..MILLENNIUM HAS A MAJOR ASSET IN THIS INDIVIDUAL...THATS WHY HE HAS BEEN THERE MANY YEARS....THANKS AGAIN YOU GUYS ARE THE BEST!!!!!!!


A pleasure

5
kanna1128 on 09/08/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Very good car buying experience no pressure was able to get what I wanted for the price I wanted. Every one was so friendly and helpful


Great Experience

5
mllattari on 09/08/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

The team over at Millennium Hyundai was very knowledgeable and friendly. They made sure my car buying experience was smooth and that I got the best deal possible. I will definitely be buying my next Hyundai there!


Love Millennium Hyundai!

5
Lily S. on 08/30/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I visited Millennium Hyundai "just to look" at the 2017 Hyundai Elantra. Mike Sandoval was my sales rep and really knew the car inside and out. He was extremely knowledgeable and not pushy at all. After test driving the car, I was convinced this would be the car for me. Mike and team worked hard to get me the best price and made this process quick and painless. I will definitely be recommending Millennium Hyundai from now on.


2017 Hyundai Elantra

5
rachel.mcspedon on 08/27/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Great staff & service! Came in and was immediately helped by Vinny. He sowed my mom and I the cars, set up test drives & answered all of our questions.


New car

3.8
lcullum23 on 08/03/2016

Customer Service: 4.0 Quality Of Work: 4.0 Friendliness: 5.0 Pricing: 3.0 Overall Experience: 3.0

I felt as if the staff did not know as much as they should about the car, but cared more about making a profit than satisfying the customer


Easy experience

5
mm on 07/30/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Purchased a new car here and dealt with Terrence and then Rob. Both were helpful and easy to deal with! Very happy with our purchase and the experience we had buying our car.


Very friendly

5
cjoy1223 on 07/19/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Willie was very polite everyone was very welcoming Willie went over the whole car with us. I would come back THANK YOU We love the car drives very nice


No potholes at this dealership

5
RichGins on 07/14/2016

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

At times when you drive a car down the road you may be faced with some twists and turns, some tie-ups, and occasionally you may even hit a bump in the road. In many ways, buying a car is no different...your trip seems to going smoothly and then, wham, totally blindsided. Let me assure you, though, that this will not happen to you here, especially if you have the good fortune to deal with Frank Gioia and Josh Tauber. Frank is the sales associate that my wife and I dealt with and we could not have been more at ease or had a more pleasant experience; knowledgable, patient, attentive, responsive, low-pressure, the list of attributes go on and on. Josh, the general manager at Millennium, is exceptional. Displaying all of the same attributes described above, Josh truly cares that each and every customer has a positive experience, and he proves this not only with his words, but by his actions. Trust me, I did my due diligence, and the fact that I ultimately wound up doing business at Millennium is a true testament to the respect and professionalism displayed by both of these gentlemen.


AMAZING

5
juancharlie17 on 07/08/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My Sales man was amazing and tentative with my time. Loved how he worked in a timely fashion and got me a best deal. Will most recommend my friends & family. Also Juan who worked in BDC was amazing very kind and helpful will let my friends know to call Juan to come in and sit with Michael S.


Excellent customer service

5
roblovaglio on 06/18/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

The customer service provided to me was excellent. It was a very professional environment and I was not pressured into doing anything I wasn't comfortable with. I will be returning in the future and I will be recommending anyone I know looking for a car to go to this dealership. Frank Gioia was my sales rep and he was fantastic.


Hyndaicxsirvay

5
anneflood on 06/16/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Excellent service . Mr Robert Figueroa was wonderful to work with. Not pushy . He was just a great knowledgable caring human being doing a good job. I just went to look at cars no intention of buying. I drove home in a brand new car 3 hours later.


Painless Experience

4.8
cjcmec on 06/08/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 4.0

We came in because our lease was coming to an end. We were greeted in the parking lot by Frank Gioia who was extremely friendly and personable. Frank listened to what we had to say and was very helpful. He was not pushy in anyway. Dealing with Frank was a pleasure.


Ex

4.3
jezs1 on 05/22/2016

Friendliness: 5.0 Pricing: 4.0 Overall Experience: 4.0

Overall experience was good. I think Hyundai sales tactics are very odd and painful. Cant blame sales man they are just following their training! Josh Tauber was very helpful in getting the deal done. Shoshana Sade was extremely helpful in getting the paper done and even helped getting a second car the following the week. She was great at communicating all information regarding the lease agreement. Ms. Sade was even contacting me on her days off. Ms. Sade is a great asset to Millennium.


Excellent Customer Service

5
Vulysse on 05/16/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Thank you Millennium Hyundai for my new 2017 Hyundai Elantra! The sales process was long but I expected that since I got my car the same day!


Great Experience.

5
Rebecca on 05/14/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

After researching the Tuscan and spending three hours in the Long Island City dealership, we were set to switch our lease from Hyundai to another company. Decided to stop in the Hyundai dealership in Hempstead for one last attempt and met with Frank who was extremely helpful and did everything he could for us. He ended up being able to sell us the lease for a LOT less a month than the Long Island City dealership! This was the first time we purchased a car without feeling used and haggled afterwards. Love our Tuscan & we're both so happy that we were able to get the lease that we wanted at a reasonable price. Steve was the finance manager and he was extremely helpful, as well. Was expecting a last minute "surprise" cost increase (as you usually fear when purchasing a car), but it never came! Frank & Steve were beyond honest and helpful! I'll be recommending Frank in the future & will be looking for him when we're ready to purchase again.


GREAT EXPERIENCE

5
Key-lay on 05/14/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I had purchased a 2016 Hyundai Genesis from Millennium Hyundai and it was the easiest car purchase I have made. Frank really took care of me and showed me all the different packages available and took his time explaining every detail with complete patience. I was very impressed with the service and will definitely get my next Hyundai from Frank and Millennium Hyundai.


EASY purchase

5
RebeccaLevin03 on 05/13/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

After researching the Tuscan and spending three hours in the Long Island City dealership, we were set to switch our lease from Hyundai to another company. Decided to stop in the Hyundai dealership in Hempstead for one last attempt and met with Frank who was extremely helpful and did everything he could for us. He ended up being able to sell us the lease for a LOT less a month than the Long Island City dealership! This was the first time we purchased a car without feeling used and haggled afterwards. Love our Tuscan & we're both so happy that we were able to get the lease that we wanted at a reasonable price. Steve was the finance manager and he was extremely helpful, as well. Was expecting a last minute "surprise" cost increase (as you usually fear when purchasing a car), but it never came! Frank & Steve were beyond honest and helpful! I'll be recommending Frank in the future & will be looking for him when we're ready to purchase again.


Awesome Service first time buyer.

5
Dan McNena on 05/13/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I was in the market for a new 2017 elantra, Frank was amazingly helpful in showing me the car explaining how everything works. he was easy and fun to work with. This was my first time buying a new car and was a bit nervous, Frank did a great job of calming down my anxieties. He worked hard to come to deal that was good for me, i totally recommend him to anyone looking for a new hyundai.


best sales service I've seen in a dealership

5
Ken42 on 05/13/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

On arrival I was pointed in the right direction to the perfect SUV for my family of 5. My sales rep Frank made sure to keep me updated with all info on my vehicle of choice, and got me in and out with my Hyundai Santa Fe.


Excellent Service!!!

4.8
patel911 on 05/13/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

I was treated great and felt like family immediately. Whenever I hear someone looking for a car, I'll be sending them to Willie at Millennium Hyundai


Loving my new Hyundai

4.6
Jbau on 05/08/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 4.0

I came in for a test drive and to price out options on the new Tucson. I had no plan to purchase or lease the car. I guess it helped that I came in on the last day of the month because I feel I got a great deal. Frank Gioia was extremely helpful in showing me the model that best fit my needs and my budget. I did not feel aby pressure and I felt like a valued customer. Shoshanna (finance) was extremely helpful as well in making sure I stayed at the price point I could afford. Although the process was a bit long, I am very satisfied. Thank you Millenium Hyundai!


Found the best car for us

5
Sal Viola on 05/07/2016

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Frank together with his manager Josh Tauber was so helpful getting me into a car that I love and is affordable. I love my new Hyundai Sonata Thanks from Sal.


Salesperson makes the experience

5
ccardali on 05/03/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

M. Sandoval was simply the best! You will get clients from me, and with my ridiculous expectations that is saying something. Mike was the best of the best!


Michael made the experiencet a pleasure

5
Red1234 on 04/30/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Michael found the car that I wanted made it all happen very quickly gave me great instructions on all of the devices and I highly recommend him to anybody


sales experience

5
Arn.S on 04/13/2016

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Had a really satisfying experience getting my Sonata at Millennium with Willie Rodriguez's help. He made me at ease at once and I felt confident he was working in my best interests. After the sale, he spent at least half an hour going over everything in the car and carefully showing me what I needed to know. Very courteous, very knowledgeable. He is a real asset to your dealership.


MINI VEGA

5
MINI VEGA on 04/04/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

got my second car over at millennium hyundai, one sonata ltd, and an elantra for my daughter..who is moving to california.Robert Figueroa is the man to go see if your looking for a hyundai....this guy is great first time we was just looking and left in a new car.omg, thank you for everything, Robert Figueroa


Hyundai

4.8
kevinhyugen on 04/01/2016

Customer Service: 5.0 Quality Of Work: 4.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I had a great experience at millennium Hyundai the staff was very friendly and professional, figured out what car fit my wants and needs. I'll definitely recommend it to others!


Absolute thieves

1
Ariel Roga on 03/31/2016

Customer Service: 1.0 Quality Of Work: 1.0 Friendliness: 1.0 Pricing: 1.0 Overall Experience: 1.0

This dealership is the lowest of the low. Buying a car they will try every trick in the book to get you to pay top dollar. But the worst part of this place is the service department. We went in for our 7500 mile service. The Hyundai Blue Link people told us it was $89 when we made the appointment. My wife went and not knowing any better they pressured her to do their 7500 mile service. It was $221. That was only after I complained and got some money taken off. It was like $250 before that. They told her that she doesn't know what needs to be done and this is what the car needs. They also told her that if she didn't do it it would invalidate the warranty which is a blatant lie. I have check their bill and basically they have done an oil change and rotated the tires. Oh yes they put air in the tires too and cleaned and adjusted the brakes. Which I am not even sure that they did. Any auto shop would have done this for $50 or less. These people have the nerve to charge unsuspecting owner $259 to this. I have called and tried to negotiate with these people several times and they do not care. They also do not return your phone calls if you leave a message. I will try one more time to reason with these people. If not we will be going to court.


amazing experience

5
brian_deacon on 03/28/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Vishnu was very professional, helpful and very informative. A pleasure to work with, I would recommend him to anyone looking for a new or used car...


Great

4
gky175 on 03/28/2016

Customer Service: 4.0 Quality Of Work: 4.0 Friendliness: 4.0 Pricing: 4.0 Overall Experience: 4.0

It was a general and great time spend. Just wish I wasn't there for such a long time. Wish the process could have been faster. But over it was great.


Great experience

5
juancardenas4237 on 03/23/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Frank helped me trade out of one Genesis into another and did everything you could and should expect from your salesman. The whole staff was great.


best dealership ever

5
sirtallness86 on 03/21/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

my experience at millennium Hyundai was very smooth and professional. I really felt like Willie was trying to get me the best deal possible. Will definitely recommend Millennium Hyundai to friends and family.


Tucson

5
ctuzzolo on 03/15/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Michael at Millennium Hyundai was so great and really helped me get out of my old car and into a new one. He was genuine and not pushy in any way.


Vishnu Das

5
Sandra Guerrero on 03/12/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Overall Experience: 5.0

Vishnu Das was great! He was informative, very helpful and patient through out the whole process. He worked with my family and I diligently until the right deal was presented. He definitely made the experience pleasant. I would definitely go back for future purchases.


Changed opinion

5
seshalom on 03/11/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I came away with a different opinion of car salesmen. Michael Sandoval made it a stress free experience. I would recommend him to anyone interested in purchasing a Hyundai.


Anthony Alcindor - Excellent

4.2
lindsbrese on 03/11/2016

Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 3.0 Overall Experience: 4.0

I just recently got my third car from this dealership. We have always been happy with the dealership but this time around we had Anthony Alcindor as our sales rep and he was excellent. We did not at any point in time feel like we were being tricked (which often happens with car salesman) or taken advantaqe of. He was honest and got us the best price. Afterwards he has been extremely helpful in getting all the paperwork together and when I forgot to sign one paper he actually drove to my office so that I did not have to drive back there to sign it. He definitely goes out of his way. Would recommend him to anyone. Not to mention this was the shortest amount of time we were at the dealership too which was awesome!


Great Sales Rep!

4.7
LindsBrese on 03/11/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 4.0

I just recently got my third car from this dealership. We have always been happy with the dealership but this time around we had Anthony Alcindor as our sales rep and he was excellent. We did not at any point in time feel like we were being tricked (which often happens with car salesman) or taken advantaqe of. He was honest and got us the best price. Afterwards he has been extremely helpful in getting all the paperwork together and when I forgot to sign one paper he actually drove to my office so that I did not have to drive back there to sign it. He definitely goes out of his way. Would recommend him to anyone. Not to mention this was the shortest amount of time we were at the dealership too which was awesome!


great customer service

5
mgaray on 03/06/2016

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Had to have my car serviced and repaired. Thank you to Brian, Tami and the tech advisors that worked so diligently to find the problem and repair my vehicle promptly. I was very pleased!! Thank you!


This was a rewarding experience!

5
Carguy John 123 on 03/04/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Vishnu Das was very understanding from the begining by helping me find the right car to suit my needs with explanations given to me. Most Important he was Patient and kind. I went home with a fantastic deal ,this was a win win for both of us, Vishnu knows how to do business,


Excellence in Action

5
galanor on 02/28/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I have never worked with a more professional, dedicated and caring group of people before. As with every shopping experience, my began with my salesman: Michael Sandoval. To say that he is the quintessential professional would be to do him an injustice. Michael is a man of impeccable character. He treated me with unparalleled skill, concern and respect. Thanks to him and his equally remarkable sales and finance managers, I was able to secure the exact vehicle I had hoped for; at a price well within my budget; and, in a way that always allowed me to fully express my concerns, fears and doubts without judgement or ill-ease. These are truly gifted professionals.


Great experience

5
NAlexander on 02/27/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

The whole car shopping and buying experience can be so stressful. However thanks to Erick it was stress free and pretty easy. He answered every question I had and was amazingly patient. He's knowledgeable and will get you the best possible deal. I will definitely recommend this dealership and especially Erick if you want a great and satisfying car shopping experience. You'll leave the lot with a great new car and a new friend as well !


Great

5
NAlexander on 02/26/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

The whole car shopping and buying experience can be so stressful. However thanks to Erick it was stress free and pretty easy. He answered every question I had and was amazingly patient. He's knowledgeable and will get you the best possible deal. I will definitely recommend this dealership and especially Erick if you want a great and satisfying car shopping experience. You'll leave the lot with a great new car and a new friend as well !


Great experience at Hyundai

5
GRUBERNATHALIE on 02/25/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Erick was extremely kind. Answered every question. Taught me lots about the car and will definitely recommend him to everyone. He the nicest guy that works there by far .


Had a great experience

5
PATWESTJR09 on 02/25/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Had a great experience. Will be back when my lease is up. Thank you to omari and the staff there at millennium Hyundai. They made my purchase really easy.


Best moment ever.

5
CRAWLEYJOHN726 on 02/24/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

The sales rep was really good. I appreciate his help. He was well knowledges. And very friendly. I would recommend him to my friends and family


Great Experience!

5
saraandreu on 02/20/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

The sales person and finance employee that I worked with were incredible. Both Mike Sandoval (sales) and Alex Pastrana (finance) went above and beyond to help me get into my brand new Hyundai. They were both very personable, helpful, and informative. I was given every bit of information I needed, and all questions that I had were answered.I highly recommend both of these employees and am so grateful for their hard work, dedication, and kindness throughout the whole experience!


Easy, pressure free, comfortable

5
GWYNNEJOREES on 02/16/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Frank G. did a wonderful job, no pressure from start to finish. I came in just starting to look for a new car and ended up getting such a great deal I took my car home the same day! Excellent experience all the way through.


terrible customer service in every department

1
lsinger8 on 02/15/2016

Customer Service: 1.0 Quality Of Work: 1.0 Friendliness: 1.0 Pricing: 1.0 Overall Experience: 1.0

Do not buy or lease anything here! 4 years ago we leased a sonata that we were bait and switched into after test driving the elantra. 6+ hours at the dealership and then they pulled that slimy move where the manager comes over and starts with, "ok so here's what we can do special just for you..." needless to say, we ended up over paying for the base model sonata that was promised to have many more features than it did. The service department is just as bad. Even when you have an appointment for your oil change they still take 3+ hours.The icing on the cake was when we went to go return our lease. We made an appointment and then double checked to make sure we still had the appointment because they never called us. When we arrived the first person we spoke to was very rude and asked if we had an appointment and then he said, "if you didn't lease it from us we wouldn't even take it back. We're doing YOU a courtesy." I was in shock since I thought I was the one actually doing them the courtesy of returning their car. As it turns out, they DID refuse to take our lease back. Their reason? They "didn't have any space for it." So my pregnant wife and I are being told that we took off from work, drove 2 cars to the dealership to make our appointment to return the car on time. This is when we were brought over to the general sales manager, Bryan Eustache. Never once did he apologize to us for the inconvenience of not being able to keep their appointments. He told us that he had a great weekend (who cares) and that he was selling so many cars but he doesn't have 1 spot on the entire lot to put our lease return. I asked why he couldn't have, at the very least, called us to cancel the appointment so we didn't have to take off from work, drive in and get nothing accomplished other than stress that they "probably won't be able to take it back before our lease maturity date." He claimed that his lease return department couldn't possibly have known that they wouldn't have the space to take in more leases because, apparently, "a different department handles the lease return lot"??? Even if that is true (and if so that is the worst management system I've ever heard of) the lease return department likely turned away other people that day for the same reason, but they could not be bothered to call us and let us know that the appointment that they have with us could not be kept. I don't even know if I can blame the lease return department for such horrendous customer service since their model for customer service is their general sales manager, who made it very clear that he was not only not bothered that his customers were inconvenienced, but also that it wasn't his problem or his fault. We asked if there was somebody above him to speak to about our problem. His response, "There is only one guy above me and he is on a yacht right now in Florida, so I'm in charge." How on earth did this guy get to run a dealership? His customer service skills are reminiscent of the dunkin donuts drive through. On second thought, that's offensive to dunkin. Stay far away from millenium Hyundai. If you are set on a Hyundai you should go to atlantic Hyundai or really anywhere else.


Frank Gioia - Top shelf all the way

5
AnthonyV78 on 02/10/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I very rarely do reviews, whether good or bad, but Frank Gioia definitely deserves the effort. This is my third lease with Hyundai, first with Millennium, and Frank was one of the most genuine and professional salesman I've ever had the pleasure of dealing with. If you're in the market for a Hyundai, go see Frank Gioia at Millennium, he'll do right by you.


excellent

5
CAMPAGNA4378 on 01/28/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

The sales person was thorough and did an excellent job. He was very polite very knowledgeable and answer all questions . I am so happy with the service that I will be referring my friend


Feel unhappy about lease .

2.2
NATURAA on 01/27/2016

Customer Service: 3.0 Quality Of Work: 3.0 Friendliness: 2.0 Overall Experience: 1.0

Paid too much for down payment and ancillaries charges. I could have gotten a much better deal at another dealer. Profile information is wrong in my acct.


A dealer ignoring a customer that's ready to deal? Yup.

1.2
Tylersowner on 01/09/2016

Customer Service: 1.0 Quality Of Work: 1.0 Friendliness: 1.0 Pricing: 2.0 Overall Experience: 1.0

It's a simple concept really. If you promise to call a potential customer who has the money and is ready to deal by a certain time, make it your business to call by the promised time. That was hours ago. I will spend my money elsewhere on a new car. There are plenty of Hyundai dealers on long island where I won't have to settle on a color and can probably get a better deal. I guess all these negative reviews weren't kidding. STAY AWAY.


Ignored a customer ready to deal!

1
tylersowner on 01/09/2016

Customer Service: 1.0 Buying Process: 1.0

t's a simple concept really. If you promise to call a potential customer who has the money and is ready to deal by a certain time, make it your business to call by the promised time. That was hours ago. I will spend my money elsewhere on a new car. There are plenty of Hyundai dealers on long island where I won't have to settle on a color and can probably get a better deal. I guess all these negative reviews weren't kidding.


Internet Team is horribly deceitful

1.2
J123456 on 01/06/2016

Customer Service: 1.0 Quality Of Work: 1.0 Friendliness: 2.0 Overall Experience: 1.0

I dont write reviews often, but with the unprofessional manner in which this dealer works I felt obligated to share my experience. I was dealing with the Internet Manager, Alexis Carter, in trying to get a new Hyundai lease as my current vehicles lease was expiring. After discussions that sounded to be in my price-range, I came in to meet with a sales rep (Derrick- who was extremely helpful), to take a test drive and go over some numbers. After meeting with him and his manager for about 2+ hours (an expected time frame- no issue), we decided we couldnt get to the numbers that fit my budget and it was best to move on, so we left on amicable terms. So far, everything was fine. This is where the decent experience ended. 2-3 days later, Alexis called me to check in, and I let her my experience was positive however I was going to end up getting a competitors car that was more in my price range, and I told her what that price was. She then said she, the internet manager, would be able to come in at that price or even beat it if I went in that day. I was ecstatic, set up an appointment and headed there later in the evening. After WAITING for just shy of 2 hours, the sales manager came back with a price HIGHER than what was quoted to me on my first visit and said that was the best he can do. In short, Alexis Carter LIED just to physically get me into the shop to see if they can talk me into a higher price. HORRIBLE SALES TACTICS. I even called to speak to a manager later that day to discuss my experience with Alexis, and they either disconnected me accidentally or never called back. This is not a professional internet sales department. The Internet team leverages sales tactics that are deceitful and focus on wasting everyones time. It is as if they are paid by how many bodies they can bring in as opposed to how many cars actually close. Be VERY weary when dealing with this Internet Team.


Class all the way

5
NAORMBOXER on 12/29/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I usually dread car shopping, but our salesperson made the experience enjoyable, and not just an obligation. He was direct, up-front, and able to fulfill our needs of a car and a price. A++++


Friendly? OMG YES!!

5
drsmiles92 on 12/29/2015

Customer Service: 5.0 Overall Facilities: 5.0

I walked in and was greeted by a manager - a change from just someone at a desk. He directed someone over to help me. Everyone that walked by smiled and asked if I was being helped. They were so friendly, polite and nice. I will send over anyone interested in buying a car!


Pleased

4.6
JOSEPHTHOMAS111115 on 12/22/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 3.0 Overall Experience: 5.0

Kenny provided me with great customer service and customer care I felt confident in my purchase and my vehicle he was thorough and knows what he is talking about any questions I had he answer with full knowledge. Good job


Love the staff

5
DANNYMO1990 on 12/22/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Excellent job all around especially Mr. Sandoval, he was very informative and professional, he along with the entire staff is the reason I decided to use your dealership. Thank you!!


Great!

5
CCQJULY on 12/08/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Willie was a great sales person and I would recommend him to my friends and family. He was able to assist me in finding the right car for me.


Simply Amazing

5
RSUTTON1055 on 12/05/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I was very satisfied with my sales associate and this company. I would definitely recommend him and this car dealership to anyone I know looking to get a new vehicle.


Great time with will

5
LAWRENCE.MODERNO2 on 12/04/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Had the best time of my life with willie will deff see him again on my next car purchase. He was very professional and mad me feel good


Love My Hyundai

4.8
Lynnie Babe on 12/01/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 4.0

Would highly recommend this dealership for customer service and selection. Frank Gioia provides 5-star service. The time that he spent with me on my test drive truly sold me on buying my car at Millennium. He also spent a significant amount of time with me when picking up the car, setting up the Bluelink, syncing my phone and explaining the myriad of new features since my last new car, twelve years ago. However, when it comes to the financing, I only hope everyone does EXTENSIVE homework before sitting down with any Finance associate - that's the 1 star off.


No sweat

5
JUSTE32995 on 11/30/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Frank made everything stress free. I really felt like he was working hard to get me the best car and price. I will definitely recommend the dealership.


good experience

5
ELLRICA15 on 11/29/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Michael was very helpful and knowledgeable about the Hyundai brand and really helped find the perfect car for me and the right price. He was very professional and I would recommend friends and family to come here


My Hyundai Experience

5
THOMASBOVE838 on 11/29/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I walked into the dealership not expecting to purchase a vehicle the same day. Willie pleasantly took me by surprise showing me a great car at a reasonable price. I could not pass up the opportunity!


Very Satisfied

5
mynewcar7 on 11/29/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Vishnu Das was the Salesperson that helped me.He went above & beyond to see that I would be able to manage financially with the payments of the new car..He was very helpful,friendly,efficient,courteous & professional.I would recommend Family & Friends to him.Kyle in the Finance Dept.also helped me so that I could afford the monthly payments.He too was very professional,friendly & courteous.I was very pleased with the outcome.Thank You,Vincent Ferrante


Again

1.8
FJBURKE88 on 11/27/2015

Customer Service: 1.0 Quality Of Work: 1.0 Friendliness: 5.0 Pricing: 1.0 Overall Experience: 1.0

attempt was there just not fully realized. actually would have recieved better service if they would explain things. not look shaddy and give differing information


Excellant Service

5
JETSPAUL2000 on 11/18/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

It was a pleasant experience buying my vehicle and i would tell all my friends and family to purchase from you weather new or used.


great experience

4.8
LAROCA2003 on 11/17/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

hello!! great services, and good explanation of everything, i love the car. Willie was very helpful, very courteous.I had great experience when dealing with this dealership.


Friendly staff

5
HJYANG75 on 11/10/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Great and easy car buying experience. Much better than i expected. Was a bit nervous at first but i soon realized that i was the one causing myself the stress.


New Hyundai Sonata

5
AriyelleT on 11/06/2015

Customer Service: 5.0 Friendliness: 5.0 Overall Experience: 5.0

I was so lucky to get Kevin, he was such a pleasure to work with, extremely friendly and professional. Very knowledgeable about what my options were in regards to packages and pricing. I ended up with a brand new car my first day of looking, only because of his outgoing and friendly nature. He never gave up on me even after many test drives that didn't turn into deals. He worked with me up until the very end, and got me the car and deal I wanted, and I couldn't be happier with the car or the service i received.


Replacement of a Vehicle

5
WJASH on 11/04/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Hyundai had to replace my car due to issues with the doors.While the process took about 6 weeks, I am completely satisfied with how the Corp. office handled it as well as the dealership. I have nothing but good things to say about Millenium Hyundai in Hempstead. As a matter of fact, my sister-in-law bought a car from Millenium at my recommendation


Thank you!

5
TWILSON4326 on 10/30/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Frank was one of the most genuine and professional salesman I've ever had the pleasure of dealing with. I appreciate the approach he took, and the knowledge he showed about the car I wanted to buy. I will heartily recommend your dealership to anyone I know looking to purchase a new vehicle. Thank you Frank for making my car buying experience an easy one!


Awesome Customer Service

5
jdcar5287 on 10/29/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Michael was my salesperson. He was great. I never felt pressured when I was unsure about leasing. He was always in touch and was helpful with any questions I had. I would definitely recommend him to anyone I know looking for a car. Thanks Michael! I love the Sonata already!


totally pleased

5
New to Hyundai on 10/25/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I lucked out when Kevin spotted me in the lot that day. Totally professional, knowledgeable, easy-going, fair, respectful, all in all making the tense process of buying a new car as pleasant as possible. He was always there for me with prompt answers to my questions whether by phone or e-mail, allowing me to be in the driver's seat - so to speak! - all along the way.


Millennium Hyundai is the best

5
CHERVSCOTT1 on 10/21/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Excellent service all round.The staff here is helpful and friendly. I had the distinct pleasure to work with Willie Rodriguez and would not want any one else to be my sales person. HE IS AMAZING!!!


great

5
cathyavery on 10/21/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

great experience i would recommend to everyone. friendly, knowledgeable, understanding,faircommitted. Be prepared to spend the day, coffee available and a pizza lunch provided by them.


Poor Service!! Rude Staff

1
Teri6663 on 10/20/2015

Customer Service: 1.0 Quality Of Work: 1.0 Friendliness: 1.0 Pricing: 1.0 Overall Experience: 1.0

After a recent visit had yet another problem with my "NEW" vehicle and it's excluded warranty issues. Staff was rude, all about the dollar, customer service non evident..... Do yourself a favor and find another dealership.


Confident in your dealership

5
Happy Customer on 10/19/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I'm very happy with the dealership as a whole. They understand that their customer is important and strive to accommodate any way they can. Vishnu Das is very much a professional and you are fortunate to have him represent your company.Ps love the that they have a manicurist there on Saturdays, I'm less reluctant to bring my car in for service because I know I can kill two birds with one stone. :-)


Fantastic experience and friendly staff

5
Alissa on 10/16/2015

Overall Facilities: 5.0

I had a great experience there. I didn't feel like anyone was pushy or trying to take advantage of me. Frank was so helpful and took great care of me.


Satisfied

5
BERNIEBAR420 on 10/15/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Really enjoyed working with Michael. He was very informative, patient and answered every question I had. He also was able to work the price to exactly where i needed it to be.


Great Experiance

5
Tucson16 on 10/13/2015

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Very non stressful car buying experience, very upfront and professional. Car was ready as promised sales person spent all the time needed going over all the features and assisted me in setting up all the electronic features.


Excellent service

5
KEVINAMCFIELD on 10/10/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

The atmosphere was great. Willie made me feel so comfortable despite all my complications. He ensured the car was setup and any questions I had he made sure was answered. He went above and beyond.


He even gave his last bottle of water.....

5
caitlin on 10/08/2015

Friendliness: 5.0 Overall Experience: 5.0

Frank was a calming influence as I agonized over leasing my first car ever....he even gave me his last bottle of water to help calm my nerves! Overall, the experience was great!. I had no intention of leaving the dealership with a car that day but I am very happy with my new Tucson! Frank was very friendly and knowledgeable and made the transaction easy! Thank you Frank!


HORRIBLE EXPERIENCE WITH THIS DEALERSHIP----FRANK K

1
partyboat60 on 09/26/2015

Customer Service: 1.0 Friendliness: 1.0 Overall Experience: 1.0

Laurence Hedge General Manager of Millennium Hyundai says on his video. "Satisfaction , satisfaction to the customer". Well, let me advise anyone interested in purchasing a car from Millennium Hyundai to move onto another Dealership. On September 21, 2015, I responded to a ad on craigslist for a 2005 Ford expedition Eddie Bauer series from Millennium Hyundai. When I called, I spoke to Randy Silver who is the pre-own manager of Millennium Hyundai. My experience from Randy Silver was actually HORRIBLE.....Mr. Silver aadvised this writer that the 2005 Ford expedition was in excellent condition. So, I made appointment for September 22, 2015 to view the vehicle with Mr. Silver. I reviewed the expedition and test drove the vehicle. This vehicle had bumper paint damage all over, engine check light went on when I was driving it, the engine started shaking, the heated seats were inoperable, the brakes were shot, driver seat motor was inoperable, transmission banged in reverse, engine was leaking oil from the rear main seal. Also the engine was a gas engine but sound like a diesel with a knocking coming from the rear of the engine. I advised Randy Silver of want a mess this vehicle was. His response to me was that's the way it is.So, driving one hour and 45 minutes, one way, paying tolls and gas money to view a piece of junk. Wasted 6 hours of my time.Later on, I decided to contact Lawrence Hedge who is the general manager of Millennium Hyundai.Mr. Hedge advised this writer he would look into it and call me back. Well, after leaving six voicemails, no Return calls from Mr Hedge.After two days, Mr hedge finally contacted this writer. His explanation for not calling me back was that he had transpose one of my numbers for my phone number. He went on to say everything in favor for manager Randy Silver.Mr Hedge went on to say the 2005 Ford expedition was sold that very same day to a customer.I told him that vehicle should never be sold to another person due to the defects and unsafe conditions it had.Mr Hedge advise this writer that everything was fixed. I said "yeah right".I told him, "You just removed the vehicle from your inventory and it was never sold."Mr Hedge, was definitely trying to protect the interests of Millennium Hyundai dealership.My final word, "BUYER BEWARE!!!!One last thing, go on eBay and check there feedback for Millennium Hyundai. There are eight negative feedbacks out of eleven.


Mary G-Banker

5
MARY THE BANKER on 09/25/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

WHEN I WALKED INTO MILLENNIUM, THE SHOW ROOM WAS SPOTLESS AND ALL THE SALES HELP WERE PLEASANT. ERIC NEWBURG WALKED UP TO ME AND ASKED IF HE COULD HELP ME. TOLD HIM I WAS LOOKING FOR A HYUNDAI SONATA BUT I WANTED A CERTAIN COLOR COMBINATION AND I WANTED EVERYTHING IN IT. HE TOLD ME THAT THEY DIDN'T HAVE IN THEIR DEALERSHIP, AND AFTER ERIC TALKING TO THE MANAGER BRIAN, THEY TOLD ME THEY LOCATED IT AND I WILL HAVE IT. WITHIN A COUPLE DAYS, THEY HAD IT, PREPPED IT AND i PICKED IT UP. i WAS THRILLED WITH THE SERVICE FROM START TO FINISH. i WILL RECOMMEND MY FAMILY AND FRIENDS TO THIS DEALERSHIP, IF THEY ARE LOOKING FOR A GREAT CAR WITH WARRANTIES AND EXCELLENT SERVICE. DO YOURSELF A FAVOR, GO TO MILLENNIUM!


happy

5
ORVIETOLISSA on 09/21/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

The experience that i had with the salesman kenny was excellent. If i had to choose i would choose millennium hyundai again, if there was a friend or family member who was considering a new or used car i would recommend my salesman.


my experience at millennium hyundai

5
COLLEENMCLEEN on 09/21/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I had a great experience at Millennium Hyundai with Kenny, I would definitely refer my family and friends to come to this dealership to purchase their next vehicle.


my new car

5
CATORLANDO2 on 09/20/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

if you need to get a new car millennium Hyundai is the place to go...see Robert Figueroa brian the manger great guys to work with .thank you so much....


Terrible terrible service

1.8
R canarick on 09/19/2015

Customer Service: 1.0 Quality Of Work: 1.0 Friendliness: 2.0 Overall Experience: 3.0

This past Monday, I took my 2013 Elantra which I purchased at the dealership for warrantee and recall work. I stood by the first desk because both service consultants were assisting other customers. After five minutes another gentleman walked in. When Brian Hanley, service consultant, became available he asked the gentleman who walked in five minutes after me if he could help him. The gentleman said that I was here first. Like I was invisible to Brian. I gave Brian a list of things that were wrong with the car. He was not very personable but said he would get them done. One thing I failed to tell him was that the yellow indicator light was on indicating that the tire pressure was low. I picked up the car after hours because I was unable to get there prior to closing. Everything was done that was on my list I but, was shocked to see that nobody took care of the tire pressure. I would assume that this would be routine in a normal service check up. Someone had been working on the car all,day but failed to notice the indicator light?Having been treated rudely and not receiving the service one would expect, I would definitely bring my car to a different Hyundai dealership for service!


Excellent

5
naustin on 09/18/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Vishnu Das - was an excellent car dealer - he helped me to chose a car that met my needs. He was genuine and patient - took his time to make sure I got the car that I wanted at reasonable price. Would absolutely recommend him to my friends and family in the future.Additionally, Bryan Eustache was also very helpful and provided me with options to compare instead of just pushing one car.


Smooth

5
NICWOLF on 09/17/2015

Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Kevin Miller was outstanding in helping me to meet my needs, as well as the way he treated me. He was respectful and patient, and for that I am truly grateful. Alex Pastrana was equally as respectful and kind, and helped to ease the stress of negotiating and signing financials.


so happy with my car!

5
martyk115 on 09/14/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

came in to make sure the veloster turbo was the right car for me. i did a ton of research beforehand. wasnt expecting to get the car so quickly but i got an awesome deal! thanks to kevin and millennium hyundai!


Horrible experience

1.4
Tara on 09/09/2015

Customer Service: 2.0 Quality Of Work: 1.0 Friendliness: 2.0 Pricing: 1.0 Overall Experience: 1.0

I bought a new Hyundai Sonata and it is currently in the dealership for a week being repaired I bought the car Aug 30 and was back there 2 days later with issues which have still yet not been resolved. They told me it may be fixed Tuesday Sept 15 . NOT A HAPPY CUSTOMER


GREAT EXPERIENCE!

5
adellavalle on 09/08/2015

Overall Experience: 5.0

I just purchased a new Hyundai Veloster and the Salesman that assisted me, Frank Gioia, made the whole experience very quick and easy. He took the time to explain everything from my vehicle options to taking me through how various features on the car I purchased worked. I highly recommend Frank to anyone that wants to buy a Hyundai.


Michael S. Was Great.

4.5
TheSilvers on 09/08/2015

Customer Service: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 4.0

Our experience at MIllenium was a good one. We didn't strike a deal on the first visit, however, our sales person, MIchael Sandoval, followed up persistently and ultimately helped us close a deal on a new Genesis. We never felt pressured or like we were being pushed in one direction or another. Michael was knowledgeable about the car and up front the whole way through. I would certainly recommend him to anyone who is looking for something other than the typical car salesman approach. - The Silvers


Michael S. Was Great.

4.3
TheSilvers on 09/08/2015

Customer Service: 5.0 Buying Process: 4.0 Overall Facilities: 4.0

Our experience at MIllenium was a good one. We didn't strike a deal on the first visit, however, our sales person, MIchael Sandoval, followed up persistently and ultimately helped us close a deal on a new Genesis. We never felt pressured or like we were being pushed in one direction or another. Michael was knowledgeable about the car and up front the whole way through. I would certainly recommend him to anyone who is looking for something other than the typical car salesman approach. - The Silvers


quick and painless experience!

5
lang579 on 09/07/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

i called kevin in the morning letting him know my mother needed a new hyundai. she had a sonata before. we set and appointment for that afternoon. not only did he take the time needed to make my mother comfortable with the car, he made sure it was the right one with the features she wanted, the color she wanted, and fit it in her budget effortlessly. this was not our first car from millennium hyundai and wont be our last! thanks kevin!


Outstanding Service Department

5
Paul Statile on 09/05/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

It is impossible to conceive that Rolls Royce, Bentley, or any of the top end car dealerships provide their customers with a better service department than Millenium Hyundai. When you have Service Consultants like Brian Hanley (and "courtesy car" drivers like Oscar) on your staff, Millenium Hyundai is putting its customers in the best of hands. In my 40 years of dealing with various dealerships and garages on Long Island, I have never had a better experience in getting a car of mine repaired. --To that I owe Brian's expertise, friendliness, and professionalism. (--And Oscar's driving skills & conversation). Thanks, guys!


Fine service in Service Department

5
Bill S. on 09/04/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I had a problem with an XM radio and also needed to bring the car in because of an air bag recall. At first there was a little problem with the radio matter; but it was corrected promptly. By the end of the day I had the car back with a new radio and the problem with the air bag corrected. "Manny" in the service department was great. I'm not a fan of bringing a car to car dealer service departments, but this experience was happily pleasurable and satisfying.


Frank Gioia

4.8
floral on 09/03/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Frank was a pleasure to work with....Friendly and caring about the customers issues. He put in a lot of time and effort. Great persona


Unhappy 2015 Sonata Owner

1
Disappointed Customer on 09/03/2015

Customer Service: 1.0 Buying Process: 1.0 Quality Of Repair: 1.0 Overall Facilities: 1.0

I am totally disappointed with the service dept that has not honored the paint warranty that I was sold when I purchased my 2015 Sonata.It is two months and I am still waiting for a phone call from service manager and the adviser he assigned to my claim. I was sold that the car has a three year warranty on the paint and given an insurance document but when I went to dealer they have given me the run around now for two months. I was ready to buy two more cars from this dealer but I will never go back even for service. I will find a new service center to service my 2015 Sonata. Stay away from this dealer who does not honor their warranties.


got my new elantra!

5
john.p on 09/01/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I had an older Saturn that was giving me problems and I felt it was time for a new car. I was told by many friends that Hyundai had the best cars for the money. I got a black 2016 elantra from kevin and I love it! I like simple and this car is so easy to use with not too much going on. its perfect for me.


Excellent Experience with KEVIN

5
nef.lee84 on 08/31/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

me and my fiance came in a week before looking at a preowned to replace a sonata that was just in an accident. I wasn't thrilled with the idea of a preowned after a new car. with kevins persistence, he had me back in and sold me on the idea of getting a brand new car on a lease for less than it would have been on the preowned. I got my new sonata FULLY LOADED! so happy!


Will you be ripped off?

1
Disatisfied on 08/28/2015

Overall Experience: 1.0

Test drove a beautiful Hyundai Santa Fe and loved it. We were interested in leasing the car for three years. It has been our experience that when we lease a car, after three years, the total of all the monthly payments should equal half the total price of the car. This salesman would have us paying over $600 per month for that Santa Fe. If you do the math, you will see that at that quote, we would be paying for almost the whole $36,000. When we said that was way out of our budget, all of sudden, he suggested that maybe he could find a way to bring the price down to $389 per month. Really?


Excellent service

5
Christine on 08/24/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Frank Gioia assisted me a great deal when I was I need of a new vehicle at 9:00pm at night. He stayed until 11pm to show me a quality vehicle that would work for me and walked me through all of the details in order to help me get my wheels back.


Franks review

5
JOSHUAD933 on 08/18/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Frank was a great guy that helped and worked with me and my family. He showed no interest in selling the car until we felt comfortable with a car we like. Def would recommend him to family and friends


Always a great experience

4.5
carchick415 on 08/18/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 3.0

I have been with the Hyundai family for years! This past Saturday I leased my third Sonata which makes it my fifth Hyundai all together. I had six months left on my lease and decided to go in early and see if anything can be done with a pull ahead. My previous Sonata had barely any mileage so who wouldn't want it. As I explained to Eric my salesperson that I am on extremely tight budget him and Laurence really worked hard for me to get in to the Sonata Sport. I am driving my 2015 Sonata Sport and love it! I was hesitant about giving up my 2013 Sonata since its such a great vehicle. I veered away from Millenium one time and went right back to them. I am glad that one time I veered away because I was able to meet Laurence. Thank you once again for everything Eric and Laurence. I also dealt with a great Finace person he's new to Millenium. It was also a pleasure meeting Fred as well!


Excellent

5
carchick415 on 08/17/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I have been going to Millenium Hyundai for years I always have a great experience. My visit on Saturday was by far the best. I love dealing with Eric and Laurence. I also met Fred who is extremely personable.


Friendly and Professional Service

4.8
tomtom1228 on 08/12/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

The associate was able to help me find exactly what I wanted. There is nothing about my experience that I would have changed. Anyone looking for a vehicle should see Frank at Millennium Hyundai.


quick and painless

5
john56594 on 08/05/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I came in to merely look at a few cars as my lease was ending soon. I ran into kevin and the rest was history. he got me everything I needed and worked with me, even to get what I wanted. more than happy with my experience.


A very good expierience.

5
SPRINGER57 on 08/05/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I was very satisfied with my experience at millennium...I actually had quite a few laughs with the employees. I love my car. I can call any time with questions and they are always available and helpful...


Santa Fe

4.6
QUILTINFUN06 on 08/05/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 4.0

I am happy to have my new car. it's a pleasure to drive and I am sure that i will enjoy it has much as my previous Hyundai


Great salesman. Knows his product.

5
sassy on 08/04/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Michael Sandoval want to know more about your car he is the person to speak with. Really learned a lot. Thanks Mike.Best RegurdsJeanne Daza


Great place to buy a car

5
Grin on 07/31/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I went to millennium hyundai to get a sonata 2015 the salesperson who hepled me was......Robert Figueroa. ..What a great salesperson. Was very happy with my experience. And will recommend all my family and friends thank you so much...


Good but area isn't great

3.8
nothanks on 07/30/2015

Customer Service: 4.0 Quality Of Work: 4.0 Friendliness: 4.0 Pricing: 3.0 Overall Experience: 4.0

The staff was very nice-- not too pushy. The area is not great - nothing around there or anywhere to go when your car is being serviced but on Saturdays they bring in breakfast and lunch for everyone to eat! We had pizza during our lease process. Michael was very laid back and great to work with.


Del-Tin at Millenium

4.4
FDT4151 on 07/24/2015

Customer Service: 5.0 Quality Of Work: 4.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 4.0

Frank and Mike were excellent in describing the vehicle and all its features but Cliffe was doing his job but takes too much time. I Hope service department is as good as the sales staff.


7 hours to buy a car and lie after lie

1.8
benzboy429 on 07/14/2015

Customer Service: 2.0 Quality Of Work: 2.0 Friendliness: 3.0 Pricing: 1.0 Overall Experience: 1.0

I came here after a deal with a lease broker didn't seem right. I was very transparent and told them the broker had me at $300 a month with $1000 down and 10,000 miles a year for a 3 year lease. Can you beat it? They came back at $270 a month. I said I will take the car right now. I waited 4 hours for the car to be prepped and then another 2 hours for the finance manager. When I got into his office 6 hours after first arriving he said OK you owe me $4,000. I said the deal was $1000 down. He said its 1,000 plus tax. I said why would I take a worse deal then the broker. The one manager who gave the deal was gone so another manager came in and said he would make right and put the deal with 1000 down at 270 a month. Waited another hour or 2 for new paperwork and i signed and took the car. When I was signing the 20 pieces of paper you usually sign when you buy a car I would ask questions because nothing was being explained and they gave all these extra warranties and maintenance plans. I said I don't need any of this but was assured it was all free from buying a car from them. The next day I discovered that everything was free except a maintenance plan of $900. I called the finance manager up and he confirmed it was free. I then looked on the back of the paper and called the customer service for the maintenance plan and was told it indeed was $900. I told them I did not want it and wanted to cancel it. They sent me a check so it worked out in the end but really I'm driving a $270 a month car that could be $25 cheaper a month because of their deceit.


kevin was fantastic!

5
RN_1982 on 07/13/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I came in ready to get out of my 2009 elantra that we owned since then. I wasn't expecting to have such a fun time and to have my mother and I treated so well or laugh so much. kevin and randy made the experience much better than I expected...at the same time, I got the car at my budget! coming back to get my remote start installed this Saturday!


Great experience with Mike Sandoval

5
Amandatravel1 on 07/13/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Even though we have had to hit pause on our plans to lease a new car, we plan to return to Mike when we are ready. Of all the places we shopped, he was most personable, really listened to what we wanted, and made us a great offer. He was also the only salesperson at any dealership to take the time to actually show us how to use the modern (and foreign to us) technology in the car. Mike's personality and salesmanship made us like the Hyundai Sonata even more. We definitely recommend Mike Sandoval at Millennium Hyundai.


Thank you Michael Sandoval

5
Briancolon33 on 07/09/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Amazing service right from the start. Had been recommended by a friend because of horrible service at Atlantic Hyundai and he took care of me right away. Thank you so much and to the rest of the staff as well.


A pleasure to deal with

5
dbarrios on 07/05/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I was recommended to Vishnu Das by a friend of mine who purchased a new car from him and had a wonderful experience. I was not disappointed, Vishnu is very calm, knowledgeable and professional. I will recommend him to all who is looking to purchase a car.


Never felt pressured

5
inndman on 07/04/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I will be recommending this dealership to my family and friends. My salesman Vishnu Das was very friendly , professional and knowledgeable about the car we purchase, making the experience and easy one. Hensley inniss


Amazing

5
Gokuperky on 07/02/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Best experience ever buying a car. The process was easy and the customer service was great. The sales person Shira Smith was very knowledgeable about the car which made our decision much more easier.


Do not shop at this dealer

1
laurie on 06/24/2015

Customer Service: 1.0 Overall Experience: 1.0

This dealership needs to be shut down. They are not business people they are con artists and liars. My experience with them was one of the worst experiences with humanity I have ever had.


Gave me what the promise.

5
ARENA3907 on 06/24/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Salesman was professional knowledgeable polite and organized. Made the whole experience enjoyable. my sales person would be the reason I would return to purchase more vehicles in the future.


Great

5
B55MIKEY on 06/18/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

From the time I walked into this dealership we were treated like family, offered coffee or water while discussing our needs in a car. Our salesmen Frank was especially nice. We were happy with the whole experience..


Excellent Experience

5
MICHAELLEIGHTON2015 on 06/12/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

First Hyundai and happy to be driving it. The sales and finance staff were friendly and professional, I would highly recommend this dealership to my friends!


kevin and the rest of the staff were excellent

5
REG.KRUCH183483 on 06/12/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

i came in literally getting an oil change and stumbled across the new santa fe, right next to kevins desk. we started talking and got interested in some of the memorial day savings events the dealer had. after being showed a more standard model santa fe to match what I currently had, we agreed on price and after looking at the colors available, found that the color I wanted was around. so rather than them raising the price to get me into a car that was available, they gave me a better package (the premium package and awd) in a secondary color I wanted for the same price!I couldn't have been happier that I came to the dealer that day!


My first lease ever

4.8
JIMFDESANTIS on 06/10/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

I have never leased a car before but got to get a better car for a pretty decent price. The salesperson, Shira, was awesome. I will definitely recommend Millennium Hyundai to my friends.


Great salesperson he made the deal happen

5
Thutch13 on 06/10/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Went to three different dealers and Frank Gioia went out of his way getting a car to the dealership fir me to see and crunching numbers to seal the deal.


great first leasing experience

5
Kabubi13 on 06/07/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I arrived at Millennium Hyundai not knowing anything about leasing or buying a brand new car. Representative Kevin Miller helped me to navigate this complicated process. He was courteous and very patient with me. He was very knowledgeable about everything Hyundai. He answered all of my questions satisfactorily. He helped me to obtain the best deal available for the car I wanted.If you are interested in buying or leasing a Hyundai, you can go to Millennium Hyundai, in Hempstead, Long Island. Ask for Kevin. He'll be of great service.


Great!

5
JONATHAN.BALDWIN on 06/06/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I was very pleased with the purchase of my lease! The amount of purchase was initially too high but after 2 minutes of negotiations, I ended up with more than I bargained for.


Great people and great dealer!

5
adm8 on 06/06/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Came to the dealer wanting to lease a new car for a reasonable price. Kevin was an awesome guy and went really far out of his way to make sure we were beyond satisfied with the car we were looking and answered any questions we had with no problem. Matt was also great and he really tried to work with us on the financials and explain everything clearly. Great car, great dealer, and great employees!


couldn't be any happier

5
CONTACT0 on 06/03/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

The best experience i ever had buying a car the staff was so friendly did not try to sell me something i didn't want salesmen called me after i got the car to see if i was satisfied with the car


kevin and matt are terrific!

5
JUAN.MORALES49888 on 05/30/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Came in to try and get out of my checy spark that i didnt like all that much. Not only did they arrange to gdt me out of the car which was such a relief, but they got me into my dream car, a veloster turbo. I am more than thrilled i was able to get it in my budget and the two of them made my experience worth it all. Thanks to everyone there! I will def be back!


Run, Run, Run.

1.3
unhappy customer on 05/16/2015

Customer Service: 1.0 Buying Process: 1.0 Overall Facilities: 2.0

Millennium Hyundai does not deal fairly with it's customers. Their contracts are meaningless. Run from this dealership. They also add charges such as administration fees which are not mandated to jack up their already high prices.


Very professional and accommodating.

4
Christine Kelly on 04/30/2015

Customer Service: 4.0 Buying Process: 4.0 Quality Of Repair: 4.0 Overall Facilities: 4.0

We dealt with Frank Goia who was very professional and bent over backwards to satisfy our needs and preferences. The entire staff was very professional and committed to providing exceptional service and complete satisfaction. Thanks very much


Always A Great Experience

5
Mini Nana on 04/17/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Buying a car is an opportunity for major stress but this is the third car I have leased or purchased from Millennium Hyundai and there is a reason I always go back. I have never been disappointed! Larry, the manger, is a great listener, so he understood what we were looking for, not only in the car we wanted but also in how we wanted the purchase process to go. Negotiations went smoothly, financing was handled very efficiently by Matt, and Kevin was unfailingly helpful in finding the car that put a twinkle in my eye. I've been driving it for a week and am totally happy.


So disappointed in this Dealership

1
Disappointed Customer on 04/17/2015

Customer Service: 1.0 Buying Process: 1.0 Quality Of Repair: 1.0

I recently turned in my Hyundai Sonata 2013 for a 2015 Hyundai Genesis. I turned my car in on what I was told was a special early lease termination program. Walked into the dealer on a Saturday afternoon and left with the new car, Was pressured to do it the same day. The deal was good and I loved the car so I accommodated them and did the transaction the same day. My troubles started once I left the dealer - I was asked to return my extra key promptly which I did the next business day. One month later I get a bill from Hyundai finance with numerous charges including non-payment of lease payments, extra key missing, excessive wear and tear. My car had extremely low mileage and was in excellent condition. I called the dealer and was told I will send the key in and take care of this. One month later I get the same bill without the key charge, when I called the dealer my calls were not taken or returned. I called Hyundai Finance and they said there was nothing they could do need to hear from the dealer. I again continued to call the dealer and even noticed when I called there was no answer. When I changed phones the calls was immediately answered. Again, no one available so I insisted on speaking to someone. A manager from another department took my call and assured me I would be called back and the issue would be resolved. To date no return phone calls or resolution. I also was sold a car which I told had 7 miles on it and yet had 600. When I mentioned this to the dealer he was obviously not surprised and said again no problem we will make sure you receive extra mileage allowances on your lease - Of course nothing has been done about this. I am so disappointed thought the dealer was a good person, but now I see it was not real. I am even more disappointed with the manager of the sales department who won't even take my calls or call me back.


Always a great experience

5
Mini Nana on 04/16/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Buying a car is an opportunity for major stress but this is the third car I have leased or purchased from Millennium Hyundai and there is a reason I always go back. I have never been disappointed! Larry, the manger, is a great listener, so he understood what we were looking for, not only in the car we wanted but also in how we wanted the purchase process to go. Negotiations went smoothly, financing was handled very efficiently by Matt, and Kevin was unfailingly helpful in finding the car that put a twinkle in my eye. I've been driving it for a week and am totally happy.


Great service

5
Evan on 04/14/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Friendly and attentive as well as knowledgeable. Kevin is very enthusuastic about Hyundai and he was able to introduce me to the car the fit me the best.. It was a great experience and completely unexpected - very pleasantly surprised by whole evening. Kevin is very highly recommended.


Buying experience a joy!

5
schoolmarm on 04/10/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Kevin was more than helpful. He worked with our price range, was personable and quite knowledgeable about the product. I would certainly recommend the dealership and dealer.


Satisfied !

5
cassiereda7 on 04/10/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Everyone was so friendly and helpful especially Frank Gioia , i would recommend anyone to go see him he was great and would come back to this location if i need any further services !


Got my wife a new Tucson!

5
VMal78 on 04/04/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Met up with Frank Gioia thinking I was meeting a different Frank. The wrong Frank ended up becoming the right Frank for us. He was very helpful and friendly throughout the entire process. Went over the Tucson SE and took a test drive. We loved the car and made a deal that day. Frank was awesome as well our finance manager Cliffe Smalls. As long as you go in with a realistic number, the service at Millenium Hyundai cannot be beat.


Got a new Santa fe sport

4.8
cathy 621 on 04/02/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

my experience with millennium Hyundai was fabulous. our sales rep Frank G couldn't be nicer or more helpful. soon as we walked in & met frank we new this was going to great. they hold the door open for you as soon as you come in amazing. anybody buying or leasing please see frank g. We leased a 2015 Santa Fe sport.


Got a new Hyundai Elantra

5
Jen on 03/23/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

From the moment I walked in and heard the country music playing I knew this was the place I was meant to be in. Then Frank walked over and immediately made me feel comfortable asked me what I wanted, went into the lot and pulled up with the car I described. I then got to immediately take it for a test drive. Car ran beautifully it was everything I wanted except for the color. When I told Frank that he quickly accommodated me and we agreed on a black Hyundai Elantra. He made the entire process for me so enjoyable I want to refer everyone I know to him. Thank you Frank so much for making me so happy.


my experience was fantastic with team at millennium hyundai

5
kjohnson on 03/12/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

with kevin miller and the crew. they really worked with me to make sure I had the car I wanted at a reasonable price. thanks guys


Great service

5
Stephanie c on 03/10/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I went to millennium hyundai for a new battery and was greeted by the service manager Greg he was very professional and greeted me with a smile. The service was great and prices were fair I would recommend millennium hyundai to get your car serviced


Excellent service department

5
Billy scoppa on 03/10/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I brought my car into millennium Hyundai for service the service service manager Greg briones came over and said hello he then introduced me to my service advisor manny Herrera manny fully explained the process to me. Everyone there was nice professional and courteous I'm looking forward to my next service visit at millennium Hyundai


excellent sales rep

3.8
bronco178d on 03/09/2015

Customer Service: 5.0 Quality Of Work: 4.0 Friendliness: 3.0 Pricing: 3.0 Overall Experience: 4.0

I have just leased for the 3rd time a sonata from Millennium Hyundai the last two times from the same sales person,whom I have found to be responsive to my wants and needs in a new vehicle.I have also found the service dept to be fair and responsive to the service needs of my vehicle all and all my visits to Millennium were pleasantSincerely W.Toner


Great deals at Millennium Hyundai

5
Genesis Man on 02/28/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

After speaking with Felicia, I decided to come visit the showroom. She introduced me to Kenny Tillery who got me into the car I've always wanted.


Thanks Millennium Hyundai

5
PatO on 02/28/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Thanks to Kenny T and Millennium Hyundai. Kenny was awesome!


Thanks Millennium Hyundai

5
SMill on 02/25/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I leased the all new 2015 Hyundai Genesis from Kenny Tillery. From thr time that I arrived until I drove off the lot, Kenny was attentive, courteous, and made me feel valued. If you're looking to buy a car, go see Kenny Tillery!


Run Away Fast

1.6
Bob on 02/19/2015

Customer Service: 1.0 Quality Of Work: 1.0 Friendliness: 4.0 Pricing: 1.0 Overall Experience: 1.0

I was a repeat Hyundai customer. Never again. Took possession of a Santa Fe sport. As a previous Santa Fe owner I didn't test drive the vehicle as I liked the first one and couldn't imagine how or why subsequent models would be worse but it is. I've been a new car person for twenty five years , changing about every 3-4 years for quality , comfort and warranty reasons. This Santa Fe sport is the worst vehicle I've been in by far and my complaints have fallen on deaf ears. Four days after getting this vehicle I returned to the dealer with complaints about the suspension and ride quality which was jarringly poor. I was told that nothing was wrong and that it takes a while to "break-in" ,ridiculous claim for a dealer to make. At the first service I repeated the complaint and again was told nothing was wrong. At 6k miles they repaired the hood which rattled loose. At 8k the driver door and hinge had buckled and the door was compressing against the front quarter panel. This was repaired yet I was told that nothing was wrong. Currently the door is buckling again but I'm told that everything is fine. The regional service manager was brought in to tell me that everything was fine. But he couldn't answer why a brand new vehicle that hasn't been involved in an accident requires body work multiple times. I need to jump start this car once a week. The traction control system is a joke , (I was "stuck" at a stop sign in a recent snowfall since the wheels wouldn't move , wouldn't even spin...traction control locked out) and there's an exhaust leak. But I'm told everything is fine. They'll be glad to take your money for service tho. Which is another point. I was told that I had one-year free full maintenance on this vehicle which evidently means three free oil changes. Do yourself a favor and go up the road a block to Honda. Same owner so might be the same but they couldn't be worse. Once they get you on a contract here you're on your own. They do not support their customers , despite referring five buyers to them , and do not stand behind their vehicles


Kenny Tillery helped me!

5
Mrs & Mr T on 02/17/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I sent in an email and Felicia responded very promptly and we scheduled. My husband and I were introduced to Kenny who was very kind, courteous, and professional. I will only go to Kenny and Millennium Hyundai for a car!


Doesn't get any better.

5
SkitzoFox on 02/13/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Great staff at Millennium Hyundai. I called them and spoke with Fred Luhn their Business Development Manager who in turn introduced me to Bryan Eustache. Bryan worked with me personally and 2 hours later I was driving my vehicle off the lot. I feel I got a good deal and everyone there was courteous and helpful. Two weeks after buying my car I called and told Fred I had a rattle in the rear and he insisted I bring it back to have service take a look at it. I did and after discovering a loose tire iron I was in my way in 30 minutes at no charge. I would definitely recommend this dealership to my friends and family.


love my car

5
Albert Santiago on 02/08/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

If your looking for a hyundai go see robert figueroa...he was a pleasure to work with.thanks again. To the whole staff over at millennium hyundai...


All the bad things about car dealers found here

1
Dave G on 12/01/2014

Customer Service: 1.0 Buying Process: 1.0

Drove over 100 miles to purchase a car. They called me at 9:00 am to confirm appointment, called back at 11:45 am to make sure i was coming. Arrived at 3:00 pm met Joe who promptly advised me we no longer have that car," but I can put you in an equus for 10k more." No thanks, I wonder if these tactics actually work. Not for me I would drive another 100 miles before I would buy a car from this dealer. Cost me $ 100 + in gas and tolls. STAY AWAY. VERY TACKY.


The best car experience ever!!

5
Damion D on 11/20/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I went there with my parents on Sunday and came out driving by Monday!! The best salesmen there Gerard was very real and knew what he was talking about. He made me feel comfortable with him as I was signing and making my down payment. I would be doing business with Millenuim Hyundai and Gerard in the future. If you're looking for a cheap economical car go to Millenuim Hyundai for all your needs.


The worst serve ever!

1
linncartagena on 11/15/2014

Customer Service: 1.0 Quality Of Work: 1.0 Friendliness: 1.0 Pricing: 1.0 Overall Experience: 1.0

I have had a very unpleasant experience with Millennim Hyundai. I brought my car in for a service on a part that was covered by warranty. Due to the problem with my 2011 Santa Fe the car would not hold a charge and would need to be jumped to move it anywhere. After two days they informed me that the battery needed to be replaced for $200 "plus". When I refused to allow them to replace the battery the car all of a sudden had another problem and would not be able to be fixed unless the battery was replaced. The only way that I could get my vehicle returned to me is if I paid for them to replace the battery or towed it away. The service manger Greg did offer to give me a "deal" on the battery of $175. I had no choice or options so I allowed them to replace the battery. In the middle of these issues I received a call from Forest to try and talk me into purchasing a new Hyundai from Millennium.... really I guess I did not spend enough money on the battery and now they want me to purchase a new car from them... LOL don't think that will happen in my lifetime.


Buying process

1
Fast Eddie on 11/03/2014

Buying Process: 1.0

High pressure and high prices. Do not purchase before checking prices with another dealer.


is dishonest, do not trust!!! BUYER BEWARE!!!

1
Unsatisfied buyer on 09/22/2014

Customer Service: 1.0 Buying Process: 1.0 Quality Of Repair: 1.0 Overall Facilities: 1.0

This is the most dishonest place I've ever done business with. They try to rush you into signing papers and the financial guy kept coming back to us with different figures. The bank they had us finance our car with is from out of state and the bank doesn't even send you a standment with your balance due. You have to call them to find out what your balance is, you can't even look it up online. In the end we ended up paying more for the car than we had originally agreed upon. And that's just the financial aspect of it. They tried to sell us a "brand new car" that had damages to the bumper and the door to the trunk. The manager told us that he would compensate us for all of our trouble. We told the salesman what the manager said and the manager tried to deny it. He eventually "compensated" us but than wouldn't even come talk to us and apologize for all the inconvenience they caused us.They are sneaking an I wouldn't recommend this place to my worst enemy. Once we did take possession of the car, it was missing a key and the SD card for the navigation so once again we had to return to the dealership after spending literally the entire weekend there. BUYER BEWARE!!!!!!! I wouldn't recommend this place to my worst enemy.


Scam artists

1
Car shopper on 09/14/2014

Customer Service: 1.0

Service department personnel get a commission on their repairs. They are, by far, the lowest of low. Go anywhere else, but don't trust Millenium Hyundai. Do yourself a favor and stay away. PLEASE.


Knowledgeable and pain free

5
Sirlanceslot on 09/02/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

There are no words to describe how smooth this transaction was. We had several requests as far as tires, color, payments, etc. All were met. We did not have to compromise on any one of them and got more than requested including good hot coffee! Eric was wonderful and explained the car better than the manual. Everyone, without exception, was friendly and courteous and answered all our questions without hesitation - from the insurance agent to Jeff in finance. Service dept was knowledgeable and efficient as we had to register the returning car for mileage. Thank you all!


Knowledgeable and pain free

5
The Fancy Witch on 09/02/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

There are no words to describe how smooth this transaction was. We had several requests as far as tires, color, payments, etc. All were met. We did not have to compromise on any one of them and got more than requested including good hot coffee! Eric was wonderful and explained the car better than the manual. Everyone, without exception, was friendly and courteous and answered all our questions without hesitation - from the insurance agent to Jeff in finance. Service dept was knowledgeable and efficient as we had to register the returning car for mileage. Thank you all!


Waste of time

1.6
MTikas on 08/29/2014

Customer Service: 1.0 Quality Of Work: 1.0 Friendliness: 1.0 Pricing: 4.0 Overall Experience: 1.0

I did not purchase a Hyundai from this dealer because of the way I was treated. Randy was friendly and enthusiastic, but Rob was not. He seemed disinterested and preoccupied, and we walked away.


Great service

4.8
Ricky on 08/09/2014

Customer Service: 4.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

My sales person (Randy) was excellent, He took time didn't rush or pressure me, which I appreciate, took me on (two) test drives allowing me to compare the 2014 Eqquis and the 2015 Genesis. I will definitely be back when I am ready to lease a vehicle,


Quick and Friendly service

5
RHOQV on 07/29/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I receive courtesy calls every few months from Hyundai which I appreciate as this reminded me to schedule an appointment to address the recall on my 2012 Hyundai Tucson. My car was taken in immediately to be serviced and I was kindly informed of the maintenance schedule and given recommendations of what to address during that visit by Jadira. She was very courteous and I observed how she also handled other customers, keeping them updated on the progress of their cars and apologizing for any inconveniences. I was in and out very quickly and was extremely pleased with the overall service, especially on a Monday which tends to be a busy day.


Excellent Service Reps

5
lcola10 on 07/26/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I recently worked with Manny and Judia in the service office. They were polite, professional, and a pleasure to work with. I felt they went out of their way to offer me prompt courteous service. Most important to me was the cost of the service. Manny was especially fair in determining this aspect. He was empowered to make decisions based on the circumstances and not just quote the company (usually very high) cost of services. This was a very different experience than I have had at other Hyundai dealerships


WORST SERVICE. RIP OFF RUDE

1
bookreader on 06/25/2014

Customer Service: 1.0 Quality Of Work: 1.0 Friendliness: 1.0 Pricing: 1.0 Overall Experience: 1.0

I asked fro a quote to get 3 different services done. They tell me this package includes all 3 services that I want for a cheaper price. So of course I take the deal. At the end I find out that they want to charge me sperately for the services. They wanted to take advantage of me. They went back took away the services they did. When speaking to the manager he said he can't do anything and that his employees would never offer me that package. He ran away to his office and never came back. He wouldn't even answer the phone. Stay FARRRRRR away from this place. These people are NASTY and RUDE. They will take all your money and they run a HUGE SCAM.


Worst place to get service

1
Sarah Cohen on 06/25/2014

Customer Service: 1.0 Buying Process: 1.0 Quality Of Repair: 1.0 Overall Facilities: 1.0

If you want to be lied to and then ripped off, this place will do it to you. First they sell you a package and then claim they never did for service. When asked to speak to the manager, he never shows up. When calling the manager he doesn't answer the phone but continues to hid in his office like a child. The staff is so RUDE. The service is TERRIBLE. These people run a SCAM. Stay far away from this place. They will STEAL your money.


Excellent service

5
Michelle NY on 06/18/2014

Customer Service: 5.0 Buying Process: 5.0

As I approached the door I was greeted by the friendliest staff. I've test drive two car which were ok but I didn't want "just ok," I want to love my car. So I purchased the 2013 Hyundai Elantra I fell in love with the car as soon as Joe showed it to me. I drove it around the block a few times with Randy and I felt so good driving. While the paperworks were being processed by Reggie and Randy checked to make sure everything was ok, Joe ordered lunch for me. This is what I call EXCELLENT customer service. I would highly recommend anyone who wish to purchase a car to this dealer.


Bad business

1
JanaRashkin on 05/31/2014

Customer Service: 1.0 Quality Of Work: 1.0 Friendliness: 1.0 Overall Experience: 1.0

VIsited this dealership and was interested in a pre-owned vehicle. We put $100 deposit on the car that we were told by both the salesperson and manager that was fully refundable if we did not choose to buy the vehicle - this was simply to hold the car a few days. When we went back, we discussed some previous damage to the car as the salesperson pulled the car out of the spot, he damaged the rims even further by scraping the tires/rims against the curb. When we pointed this out he told us "it's ok, it's a used car." Needless to stay, we didn't purchase the car and then we're told that the money would take a few days to be refunded and processed. I waited for the money to be refunded for a week, and had to call the dealership twice. Both times a receptionist took my info and said a manager would call back. They never did so I had to file a claim with my bank. I called back to tell them about this and that I was going to report it so that it wouldn't happen to others and a manager still wouldn't get on the phone with me. Terrible salesperson and bad business in general. Don't give them your business.


you don't handle business this way....

1
jrash on 05/31/2014

Customer Service: 1.0

VIsited this dealership and was interested in a pre-owned vehicle. We put $100 deposit on the car that we were told by both the salesperson and manager that was fully refundable if we did not choose to buy the vehicle - this was simply to hold the car a few days. When we went back, we discussed some previous damage to the car as the salesperson pulled the car out of the spot, he damaged the rims even further by scraping the tires/rims against the curb. When we pointed this out he told us "it's ok, it's a used car." Needless to stay, we didn't purchase the car and then we're told that the money would take a few days to be refunded and processed. I waited for the money to be refunded for a week, and had to call the dealership twice. Both times a receptionist took my info and said a manager would call back. They never did so I had to file a claim with my bank. I called back to tell them about this and that I was going to report it so that it wouldn't happen to others and a manager still wouldn't get on the phone with me. Terrible salesperson and bad business in general. Don't give them your business.


Awsome Dealership

5
Laura from New York on 04/18/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I bought a Brand New 2014 Hyundai Tuscon on April 11,2014. I want to Thank everyone at this Dearlership on 220 N. Franklin St. Hempstead. Their customer service is outstanding, They do not rush you, they explain all the features of your vehicle, they go beyond being helpful, and they treat you like family. I want to mention that I dealt with Eric, Reggie, and Lawrence, which I have to say are awesome gentlemen and they really show that they enjoy what they are doing, and also enjoy working with people. I would highly recommend this Dealership to all my friends and family and will NEVER go anywhere else.


Friendly, helpful, concerned, are the words that come to...

4.8
Jerivero on 02/17/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Friendly, helpful, concerned, are the words that come to mind. Eric was all of these. He's a good salesman. Staff ensured that I drove out if there with my car; and despite the back and forth, they made every effort to accommodate a monthly payment I could afford.


Everything a dealership should NOT be

1
Reviewer Guy on 01/08/2014

Customer Service: 1.0 Buying Process: 1.0 Overall Facilities: 1.0

Good example of what a dealership should not be. Terrible service, terrible after-market service, terrible customer service. There are so many other decent dealerships to go to. Avoid this one. Not worth your time or money.


Willie was very professional, taking his time to get the...

5
dee0729 on 11/25/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Willie was very professional, taking his time to get the best deal possible for me. Also, after I purchased the car, he was very patient explaining all the different features on the vehicle. Willie also contacted me after having the car for awhile to see how I liked it. I would recommend this car (2014 Sonata) and also the sales person (Willie Rodriquez).


Awful customer service!!

1
Stay Away From Hyundai on 10/25/2013

Customer Service: 1.0

I mistakenly purchased a used car from this sham of a dealership in April 2013 and have regretted it ever since. They do not back up their promises (known as "warranties"!) and they make a legitimate warranty claim void by claiming there is nothing they can do, and they did nothing wrong by not honoring their warranty that they kept reciting to me how "great" it was, during the purchase process. (Which took HOURS, by the way.) Do Not Do Business With millennium Hyundai. Don't just take my word for it. Check available resources, and see for yourself.


Very friendly but when it got down to prices they pulled...

2.2
Michael930dt on 10/17/2013

Customer Service: 1.0 Quality Of Work: 3.0 Friendliness: 5.0 Pricing: 1.0 Overall Experience: 1.0

Very friendly but when it got down to prices they pulled major scams changing the #s multiple times. They were also trying to get our credit card before any negotiations in order to force a transaction with them. Please be careful with this place. We declined further negotiations with them and walked out of dealership due to their scamming ways. Goodluck.


Unresponsive...I asked them not to perform a service,...

1.5
lw9702 on 10/16/2013

Customer Service: 1.0 Overall Experience: 2.0

Unresponsive...I asked them not to perform a service, which they did. Then broke my radio, had to come back when parts available, library CD was missing when radio was replaced. After 50 phone calls to follow up I visited with the invoice from library for $30 (which has locked my account); that particular person never heard of my issue. After being informed I would be called, I was never called (never after each 50 times I called) until yesterday, after I filed complaint with BBB. They said there was no CD. The other 4 are in the case in my car...the missing one? Never existed, really?


This has got to be the WORST dealership in America, I...

1.4
Lamb1234 on 10/14/2013

Customer Service: 1.0 Quality Of Work: 1.0 Friendliness: 1.0 Pricing: 3.0 Overall Experience: 1.0

This has got to be the WORST dealership in America, I purchased a used car from them in June 2013, by that October they told me the car needed OVER $800 in work and that the warranty doesn't cover ANYTHING! They talk a good game, they will trick you into trusting them just to get your signature and once they do, they will take full advantage of you. Maybe I was a bit naive, being this was my first experience with a dealership rather than a private sale, but I was taken for a ride by this dealership, and I really hope they dont do this to anyone else.....


Follow up to Hyundai No More

1
Hyndai No More on 10/04/2013

Customer Service: 1.0 Buying Process: 1.0 Overall Facilities: 1.0

This is a follow up. Millennium Hyundai claims they did nothing wrong. They told me to call Roadside Assistance. I could not get my car towed through their Roadside Assistance because they claimed my contract expired 2010, even though I purchased car in 2013. Millennium Hyundai claims they did nothing wrong. The car needed work, but they would not honor warranty, because, they claim they did nothing wrong. Please do yourself a favor, and stay AWAY from MILLENNIUM HYUNDAI. They take your money, and kick you in the butt as you leave. Worst "customer service" I have ever experienced. They don't even respond to letters or phone calls. They do everything through their "counsel". But they claim they did nothing wrong!


$20,977

Mileage: 10669

Color: Other

Transmission: 8-speed Automatic

Body Style: Sedan

City: Hempstead, NY

Engine Type: 191 hp 2.5L I4

$22,877

Mileage: 17968

Color: Other

Transmission: 8-speed Automatic

Body Style: Sedan

City: Hempstead, NY

Engine Type: 180 hp 1.6L I4

$22,017

Mileage: 38346

Color: Other

Transmission: Lineartronic Cvt

Body Style: SUV

City: Hempstead, NY

Engine Type: 2.5L H-4 gasoline direct injecti

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