Mike Molstead Motor Co

Molstead Ford

Appreciate picking the vehicle up and dropping it back off while I am at work

2012 Edge repairs

Very thorough, top notch service work. Mechanics and service advisor very helpful and explained repairs and even showed me the failed part.

Used vehicle

They did not call me back and they had no idea what kind of vehicle they have on their lot

Highly Recommended

This dealership comes highly recommended by me. The staff was nice and courteous. The salesman Jeff Buss made the car buying experience a pleasant one. I would definately buy from them again.

Worst experience... EVER

I purchased a 2007 Yukon, 142k miles. Here is the short version... it was the worst purchase and customer service of my life. Long version....The vehicle is equipped with power running boards, however when I bought the vehicle the passenger side running board was no longer working and stuck tucked up under the door. As part of the sales agreement, that running board was suppose to be brought down. Upon delivery of the vehicle the mechanic said it couldn't be done. A few months later I brought it to a shop for a second opinion, they were able to do it, $125. I contacted Molstead Motors to get reimbursed and spoke with Jordan, we exchanged a couple emails later that day also. 2 weeks goes by and I hear nothing. I sent 2 follow up emails the 3rd week and hear nothing. On the 4th week, I called everyday twice a day and left a message every time and hear nothing back. One day I wanted to talk to whoever was available, I spoke with Joe, he said he would look into it further.. but never heard back from him. While this is going on other issues surface. There was touch up paint all over the vehicle covering up rust spots and paint chips. My first oil change after I bought the vehicle, my mechanic says there is about $2500 worth of maintenance repairs that should have been done months ago. I finally got an email back from Jordan (after I threatened to make formal complaints with the BBB and chamber of commerce) saying he would reimburse me for the running board costs but could do nothing regarding the repairs and rust. I travelled 80 miles one way to do business with a small town dealer and got royally screwed. I rarely ever leave reviews let along bad review, these guys deserve it though. If you can purchase a vehicle elsewhere, I strongly recommend you do it. Molstead Motors is the shadiest dealership I've ever dealt with.

Great service

I needed an unexpected repair. They were able to work me in and had my car done promptly.

Helpful service throughout our search

We purchased a 2015 Impala after looking at several other cars. Dan Carey was very patient and helpful. Joe and Jim Molstead are very friendly and knowledgable -- it was a joy to work with them, too. We had some minor items that needed attention/correction. Dan was quick to arrange resolutions to all our issues.

Great service!!

Dan Klatt was the sales man for my used car very nice gentleman. He is not pushy or rude in any manner. Dan was very helpful and knowledgeable. I will be returning to dan for my next car and letting anyone I know who is looking for new/used vehicle to ask for Dan! Place very clean and inviting.

Escalade

Fair trade in price and purchase price. NO hassle dealership, great to work with.

Enjoying my car

We always enjoy dealing with Richard when we buy a new car.

Services

Service advisor Brock very friendly and informative as to what doing and price before doing. However couple things Ross did not was make sure hood shut tight or reset oil percent. Actually they did have trouble figuring out where to reset or how

Great

Great service great people very clean and efficient

Nice Dealership

Good experience, nice facility, low pressure sales department.Max Rohlfsen answered all my questions and was nice to deal with.Happy with my purchase.

Service

Always treated right, good service. Very comfortable waiting area.

Owner of Saturn Vue

Our 2008 Saturn Vue had transmission problems and GM had a bulletin that stated there was a problem with a part in the transmission that could fail. The part failed out on the road and had to towed to Mike Molstead Motors for repair. The service and parts technicians were super in getting the car in for repair and taking care of the problem. Mike Molstead Motors had our vehicle back on the road in a few days and worked with GM to have the complete job covered under the bulletin that came from GM. Mike Molstead worked with GM for the towing reimbursement also! Great job Mike Molstead Motors!!!!

Outstanding service and customer care

Always treated the way a customer expects. Work done and explanations given to satisfaction.

Buick buying feedback

I feel very comfortable when I do business with Mike.

Excellent service on my vehicle,

Bruce had my car serviced at the time I was scheduled he kept me informed as to the service process. Tyler did an excellent job, service was performed,all gauges were reset and the car was returned to me washed. Very nice added touch

Very friendly people.

Good people to work with,honest and easy to get all the paper work done in a hurry. I knew the previous owner of the vehicle I bought and everything Daniel Carey told me was right on. No bull, just the truth. Thanks for doing a good job.

Great people and I was in and out

Awesome experience I wasn't sure if I was going to trade but they made it so easy and such a good buying experience

Vehicle Purchase

Everyone was very professional and made my experience very enjoyable.

Excellent service and staff

We have purchased 3 vehicles from Mike Molstead Motors and have been very satisfied with their staff and service. When scheduling routine maintenance, they are always accommodating. We will continue to purchase vehicles from Molstead's because of their staff and service.

Service

I have had great service every time I have gone to this dealer. I have had three great buying experience's with them as well. 2 for Dodge and 1 for Chevy.

Great Service

Quality Service, Friendly Staff, Clean Facility. They go the extra mile for their customers.

Service was great, friendly and quick.

We have done business with Molstead;s for years. Always top quality. Helpful and fair.

One satisfied customer

The car had some issues. They stood behind it and resolved everything-and even brought the vehicle to me. Mike Walter went above and beyond for me, and I am very appreciative for his kindness.

Nielsen,Ellie, Buyer

Every one was very nice and if one did not know the answer to my ? They found out from someone else.

Your friends in the car business

Working with Richard Peyton and the Molstead team made the buying process more enjoyable. Great selection and variety.

Great buying facality.

I traded in one truck for another. Service was excellent in swapping out accessories from one to the other. Very helpful in getting the new truck all set up. Will definately consider them again when I am ready for trade. Service department is excellent and half the reason I bought from them.

owner

good clean helpful good location in town very friendy

Very friendly staff, very nice facilities.

The whole process was very quick and easy. The staff was very welcoming and weren't pushy at all. They were friendly and helpful.

Jeff was very friendly and helpful

Upgraded Ford F-150 from 2011 to 2014. Very happy with vehicle

Purchase and service

I have purchased 6 vehicles from Mike Molstead Motors. I still shop around before buying but end up back at Molstead Motors. They(Joe) go out of there way to give you the best deal possible and make it easy to do business with them. I recently had my vehicle serviced and they(Josh) picked up my car at my house, gave me a loaner to drive and returned my car to me. How do you beat that type of service!!! That is why I have purchased 6 vehicles from them.

Mrs Titus

Very thankful they found the problem and fixed it. They also gave me a loaner car which appreciated very much.

Satisfaction with my purchase.

I enjoyed buying from them. I would recommend this dealership to anyone!

Excellent Service Department

Service department was great. I did have a minor driver seat repair issue that I thought Ford warranty would cover being I had less then 5,000 miles on my new F-150. But that wasn't the case, Ford declined the repair.

Bought an Edge - I feel Smart!

Took 2 hours to buy this vehicle! I've spent as long as 11 hours one day trying to bargain for a decent interest rate.

Amazing service

Amazing service and definitely got our truck for a great price!

Stress-free experience

After my car broke down for the final time, I looked to Mike Molstead Motors for help in purchasing a used vehicle that was reliable and in my price range. I found their website to be informative and easy to navigate. After finding several vehicles I was interested in, salesman Dan Klatt guided me through a test drive and helped me purchase a van that fit all my needs. I never felt pressured to look at a vehicle that was outside my budget, and their friendly, easy-going staff made what could have been a very stressful process completely stress-free.

Great Service

I purchased a Mazda cx-7 love my car. The car salesman was awesome.

Great Service!!

I had a recall serviced and decided to test drive a car while waiting. I ended up two days later buying a Ford Fiesta. The people were very helpful and easy going and friendly.

Easy to deal with

The car I was interested in was at the Des Moines airport. They had someone drive down, get it out of the parking lot and meet me near my home in central Iowa. Love the car.

Great service

Very happy with the service department. They.came and picked up my car and returned it in a timely manner. Have never had any complaints m

Great customer service

Wonderful customer service. Friendly and helpful staff that made the buying process painless!

Gave me exactly what I wanted!

Gave me exactly what I wanted, what more could you ask for from a dealership??

2015 Ford F150 Platinum

Mike and his staff (Jeff Buss - sales & Jim Molstead - Finance) were all so helpfull. I asked for several payment options and solutions. Ultimately we came up with one that worked out great. I looked at several used options and ultimately decided to buy new. Great experience for me (maybe not them as I made them look at several options) :)

new auto buyer

Everyone was courteous, informative and helpful. I was happy with them .

GREAT SELECTION

SALES GOT THE COLOR WE WANTED. NO HASSLE EASY TO DO DEAL WITH GREAT SHOWROOM HIGHLY RECOMEND THIS DEALERSHIP

Good deal

I had a good experience in finding, and buying a used truck. I felt they gave me a good deal on what I purchased.

Norbert Johnson

Appreciate the free service job after buying the vehicle. Courteous, prompt service. Appreciate having a visit with Jeff Buss. Thanks!!!

Great experience buying Car.

Purchased a car from Molstead, and worked with Richard Peyton.

Great experience, Great People!

Very good experience in purchasing a vehicle from out of state!

Out of State Purchase

I had a great experience trading in my vehicle. Great People, and Honest! I live in MN and Molstead had the vehicle I wanted. I bought the vehicle over the phone and Molstead delivered the vehicle to my home near the Twin Cities. Molstead also drove my trade-in vehicle back to their store. It was an effortless and enjoyable transaction. Molstead promised and Molstead followed through!

great service department, very knowledgeable

purchased a 2011 Chrysler Town and Country, staff was very helpful, great service dept.

Great service

I watched TV and read the newspaper while the service department took care of my vehicle.

Review

Very pleasant. The facility is very nice and all of the employees are congenial and knowledgable.

Two cars in a year

I bought two mikes cars in less then a year because ours got wrecked. When we knew we needed a new car we knew we would go to Richard Payton at mikes again. We found a car that was super clean and we fell in love. They held it for a couple days till our claim went through on the car that had been wrecked which was outstanding. I will always buy from mikes. I have been to other places and no where else have i felt so welcome. The only thing is. Low trade in prices and also they have no insentive for repeat costumers. If you refer someone there is but not if you are a loyal customer thats kinda wierd. I asked about it and i was told " We like repeat customers but were more trying to get new customers." That was a little slap in the face because this is the second time in two uears i have refused to look anywhere but mikes because of my loyalty.

Great service

Had a vibration, the tech checked it out. It was the Torque convertor sliping. Got parts set up a time, fixed it, washed it. All at no cost to me, covered by Warranty. Without asking. Very Pleased!

Outstanding sales team

Excellent buying experience. Sales persons are easy to work with. Facilities are clean and kept up well.

We'd buy here again!!

We enjoyed our shopping and buying experience at Mike Molstead Motors. Tim Pint knew alot about the van we were looking at. He stayed late on a Saturday until we were done with our paperwork. We wanted mud flaps on our van and he made sure they were installed within days of the vehicle purchase. He drove to Mason City, took our van back to Charles City, and returned the van before lunch. We would shop at Mike Molstead Motors again.

Great service, Friendly associates

Took my vehicle in for servicing and was walking around the lot while it was being worked on. Had four different employees approach me and asked if I needed help or had any questions, they were not overwhelming and once they knew I was just looking they were very polite and struck up a conversation. All employees I encountered were extremely friendly and willing to make my family and I feel welcomed. My vehicle was completed in about an hour with a fresh wash. Not the ordinary dealership, my family and I were very impressed with the professionalism and facilities at Mike Molstead Motors!

New Vehicle Purchase

Enjoyed my purchasing experience with sales consultant, Gary Griffin.

Mr. Terry Skuster

Very happy with my buying experience Good Price and friendly people

Timely service

Very nice atmosphere and friendly service kept me informed.

Amazing deals,good customer service

When we bought the truck we had to drive from Missouri all the way to Iowa. The original track that we were going to buy didn't end up handing out to what we wanted, but then my husband found an even better truck for an even better price, and we purchased that one. When we got home there was a very little tug in the engine and the brake cables were frozen up, but when I called to let them know of the problem they were very fast to fix it and send a check to a local auto so we did not have to drive back to Iowa. I only deal with honest people and if that means honest dealerships I would buy from them again.

Jeep Grand Cherokee Purchase

This is the 3rd vehicle we have purchased from Molsteads and the service is always outstanding. Everyone is very helpful and friendly. Josh Molstead is great to work with, he listens to our wants and needs and always responds to our questions.

Great friendly service

The repair service is very good and great people to work with

Honest Deal

We have bought several cars from Dan at Mike Molstead Motors and we feel like he provides us with good, honest information - that is why we return.

Good job with service

Good job with service. (This is to get to 50 characters.)

Great buying Experience

Had a great experience! Bruce stayed after hours so I could drive up from Des Moines and see the truck. Fell in love with the truck and Bruce did an excellent job keeping me informed through the whole process.

Homemaker

Always dependable. caring staff and worth traveling from Mason City

vehicle service

Nice friendly service and sales people, helpful and efficient. Great inventory for selection of vehicles. Great place to buy a car and for repairs.

They make truck buying an enjoyable experience!

Excellent truck buying experience! Richard Peyton and the rest of the gang are just awesome to work with!Very professional at all levels of the dealership!You won't be more satisfied buying anywhere else!

Mike Molstead Motors

Excellent service and very friendly staff! Thanks!!

Great Service

fast, courteous, and professional as always. Thank you for fixing the alternator problem and getting me back on the road.

Great service!

Always helpful staff that are committed to serving us. We appreciate the relationships we have with them.

Good Service

My vehicle was serviced on the time specified by Bruce, status board was a nice perk, Bruce kept me informed. Staff extremely friendly from Terry,Dave, Rich and Mike. good job.Bob

Mary Ellen Daniel ???

We have always been treated courteously, and the service on our vehicles has been excellent.

Great Service

2015 RAM 1500. Staff is fantastic, very helpful, and low pressure

Owner of the car.

The service was great. Thanks All that I needed done was to have the car serviced.

Great Service

I purchased a F150. The salesman wasn't pushy and did his best to answer all my questions. When financing, the guy took his time explaining all the price options and didn't pressure me in any way.

Great service

I purchased a 2013 Chevy Suburban from Dan Klatt. Dan and I talked about what I needed in a vehicle and after test driving several different SUV it was evident what I needed was a Suburban. Dan began the search for just the right car. He quickly found one and helped me work out the trade in on my old vehicles. The staff was very helpful from getting all the paperwork done to programing the garage door opener. A few days after purchasing the car I found a couple things that needed attention, they were dealt with without a problem. I will definitely recommend Mike Molstead motors.

Buying a new truck Chevy Truck 2500

very helpful and extremely fair to work with. not pushy either

New Car Service

Awesome! Thank you for the exceptional service! It was simple and efficient. The facilities are clean and the staff is friendly and service oriented.

None/None

Did not address concerns about the vehicle. Seemed to disregard my concerns with very little consideration.

Molstead Chrysler

Had an unexpected breakdown with the van. Shawn and Adam got us in right away and got it fixed before we even needed a loaner car. Great job as ALWAYS!! Thumbs up to the mechanics too!!

good!

Good.,.............................,................................................................

New corvette tires

Service was great.Very pleasing experience .Will return for next service.

Exceptional Staff and Service

Bruce Delap is always professional and answers any questions or concerns I have about my car. The service staff do an excellent job with the oil change, tire rotation, and the perk of vacuuming my car along with a wash is most appreciated. Keep up the good job!

Maintenance

Outstanding Service and Communication! We always receive top notch service from Mike Molstead Motors!

Great Dealership

All the staff is very helpful. You know the price you are quoted is the price you pay no hidden fees etc. Easy to work with and will find the vehicle you want or need.

Service on Tahoe

Service on my Tahoe: the staff was very helpful and courteous.

Great People

with all the stuff that was going on, we didn't think we would ever be able to get together and i sure didn't think you would drive to New Hampton, we will definitely be back . Terry & Carol Costigan

prettyredcar

On May 8th we came to Charles City, and noticed a pretty red Ford Taurus. Mike Walter was very helpful. We asked about Jeff Buss and was told it was his day off. Mike said he would leave a note for Jeff. We returned on Saturday afternoon, concerned about ease of getting into the vehicle as well as getting to learn how to drive a newer car. Jeff assured us he would be able to help us. After the discussion we met with Jim Molstead, signed papers and wrote a check. We would return on Monday to get further instruction and take the car home. Over weekend there were some second thoughts, but on Monday Jeff Buss and Jim Molstead assured us we would surely enjoy the car. We drove it home and are learning to appreciate it.

Timely repairs!

I visited for service work on my 2007 mustang and had follow up work done for a second problem. Both repairs were done quickly. While waiting I walked the lot and found a newer used Mustang that I liked and ended up purchasing. Overall very happy with both the service and sales department.

Great all around dealership

It was very hard for me to find the right model of choice for my 2015 challenger. Mike Molestead Motors was meant for me considering they had exactly what I wanted at a close location. The employees at Molestead Motors made my experience enjoyable and simple considering it was my first time buying a vehicle on my own. Max Rohlfsen is an awesome salesman with an awesome sense of humor. He truly made it a entertaining and fun experience with so much professionalism. The best of both worlds in my opinion. I will be the first to recommend this dealership to my peers!Thanks! - Nick Kruger

Owner

Richard Peyton (the salesman) was very helpful in finding the new Ford Edge that we were looking for.

Great service

Arranged pick up of vehicle. Lender vehicle until repairs complete. Excellent communication and service!!

Great experience for me.

My salesperson, Timm Pint, has been a pleasure to work with while finding a new Ram 1500. It's been an easy process and feel he and his staff go the extra mile paying close attention to all of my needs and questions. They're all about no pressure sales and very knowledgable. I was given an incredible, non-negotiable price from the start and feel they've done everything possible to find me the exact truck I want. I am looking forward to working with them on my new truck purchases in the future.

Excellent! Awesome customer service & experience

Just purchased a new 2014 Town & Country van this week. This was the 2nd vehicle purchased here this year. Both times have been great experiences. Mike W. has treated us great, has an abundance of knowledge of the vehicles they sell, and gets you through the process in a quick & efficient manner. Great work from all those involved in the buying process, it's very much appreciated! Definitely worth the drive to Molstead Motors, you won't be disappointed. They are highly recommended by me and I'll be doing business here again in the future. Thank you!

Horrible experience!

Do not buy a car from these people! I went there to check out a car and it turned out to be a complete joke. The pictures that they posted did not show any of the body damage that the car had nor did it say that the engine was a rebuild. The salesman lied about how long the dealership had the car for sale (he said 2 months when they actually had it for over 6 months). When I asked about a test drive he said that we could but right as we were about to start the car he said "wait I have to go speak with a manager first". He ran over to the office and made us wait 10 mins in that time we could see him standing inside watching us (not speaking to anyone inside). When he came back he said that he had to check to see if a customer earlier that day had put money down on the car. I would not by a car from these people!

friendly sales department

we have bought two vehicles from mike molstead's motors we are happy with the vehicles we are happy with the sales man mike witham but I am not happy when I was told that I had to pay for a part that vehicle that should of been replaced before the test ride but I am happy with my vehicle

very nice and friendly place!!!

Well I was looking for a used Truck and found one at there site called and Talked to a guy Named Brady he was very nice we set a time and day to come check it out and I asked Brady not to start it or anything cuz i wanted to check it out all the fluids and stuff when it's cold he did as i asked and was very nice and friendly He even came out and cleaned it off from snow made us feel just like at home all the staff there was friendly no one was pushy like just trying to make a sell or anything over all i say it is one of the best dealership's i have seen I will recommend this dealership to anyone!!!!! P.S they have some Good hot coffee to did not even have to ask He asked us soon as we got there and even got it for us!!!!

Well I was looking for a used Truck and found one at...

Well I was looking for a used Truck and found one at there site called and Talked to a guy Named Brady he was very nice we set a time and day to come check it out and I asked Brady not to start it or anything cuz i wanted to check it out all the fluids and stuff when it's cold he did as i asked and was very nice and friendly He even came out and cleaned it off from snow made us feel just like at home all the staff there was friendly no one was pushy like just trying to make a sell or anything over all i say it is one of the best dealership's i have seen I will recommend this dealership to anyone!!!!! P.S they have some Good hot coffee to did not even have to ask He asked us soon as we got there and even got it for us!!!!

Great Sales Person. Jeff Buss

We have purchase three vehicles from Mike Molstead Motors and we are very happy. Jeff Buss worked with our family on all vehicle's and we are very happy with our service. Great job! We will be back when we need to purchase a new car again. Thank you so much

Traveling to Charles City for a family emergency, my Ford...

Traveling to Charles City for a family emergency, my Ford Ranger developed engine problems. A family member recommended Molstead Motors because he and several other family members in the area have been satisfied customers for years. My truck was dropped off at the service dept and my time constraints explained to the very helpful service advisor, Bruce Delap. He assured me it would be ready for my trip back to Chicago the next morning. The problem was diagnosed within an hour and I was told repairs would cost $1,000. Given my schedule, I had no other option but to approve the repairs. One water pump later ($250 in parts and $750 in labor), I was on the road back home the next day. Having never paid anywhere near this amount for a water pump replacement in my life, back in Chicagoland where everything costs more, I consulted my dealership and also my local mechanic. Both agreed that I had been incredibly overcharged. When presented with the price, I had even asked to speak with a Molstead salesman to discuss the possibility of just trading my Ranger for a new truck. Sign the papers, hand him the money and drive off the lot. Apparently the salesman had little interest in an easy sale because we talked less than 5 minutes. I will never return to this dealership should I need future repairs while back on regular family visits nor would I recommend it to anyone. Frankly, I would pay to have my vehicle towed past this dealership to go anywhere else. Other members of my family have also started taking their business elsewhere after hearing of my experience.

Out of state visitor paid dearly for repairs.

Traveling to Charles City for a family emergency, I experienced engine problems with my Ford Ranger. A family member recommended Molstead Motors. He and several other friends and family have been new and used vehicle buyers and satisfied customers for years. An appointment was made with their Ford service dept and my time constraints were explained to the friendly service advisor. I was assured the truck would be ready for my return to Chicago the next day. One water pump later, at a cost of over $1,000 ($760 in labor alone), my truck was done. I was very aware this was far more expensive than any other water pump I've had replaced on vehicles but had no other options at the time. When presented with the bill, I even suggested the possibility of trading my vehicle and working out deal for a new truck. Write the check, sign the papers and drive off the lot. I was referred to a salesman who apparently had no interest in an easy sale and made little effort to accommodate me. I paid my bill and left town, never to return to this dealership or to recommend it to anyone. Back in Chicagoland, where everything is expensive, I consulted my dealership and also my local mechanic, both of which agreed I had been incredibly overcharged. As a result of my experience, some members of my family have since started taking their business elsewhere also.

would not deal with them

this dealer is not honest. i wont buy from them again

Awesome Experience!!!!!

I live in Bloomington, IL and found this 2011 Jeep Grand Cherokee at Mike Molstead Motors, they actually had 2 of them in of exactly what I wanted. I contacted Josh Molstead on Saturday and he followed up promptly and gave the information I needed. He was more than helpful and we negotiated everything over the phone and what he might be able to do on my trade in. I went and picked the Jeep up on Tuesday morning (5 hour drive) and was in and out very quickly. I felt at ease and liked that Josh didn't back up on my trade in offer ( I had told him the minor issues before hand and he took that into consideration). Troy was very thorough on showing me all the options and took a lot of time out of his day to make sure my questions were answered, thanks for that. Dean in Finance had me in and out quickly as well. This was a pleasure to drive the 5hours home and wished my trip was longer as it went by so quickly. This Jeep has so many options on it that it will take me at least a year to figure them all out and that's not a bad thing. I will definately consider making the 5 hour trip again to this dealer on me or my wife's next car as I had such a great experience and the price is unmatched.... Thanks Josh and the guys, keep doing what you do!!!!!!!!!

Mike Molstead Motors

Very easy to deal with and willing to search for what fits you best!

Great salespeople

The salesman knew what he was talking about! We got the car that was best suited for us. Thank you very much.

Bob Kloberdanz

Have purchased our vehicles not only for my business but personally thru Mike Molstead Motors for the past 16 years and have always been treated fairly without the pressure of a salesman having you in his cross hairs. This last experienced topped them all-my wife was looking at different cars, liked the Equinox so went to check the different colors. She narrowed her choices down and we went home-within 15 minutes Jeff Buss calls and they had just checked in the car that had the options she wanted! We were planning a few weeks out of getting a new car and had one that night! My wife couldn't be any happier-just a great overall experience!

easy to deal with, accomodating

Molstead Motors is a friendly, no hassle dealership. Nice showroom with very friendly staff. Haven't need repairs, so can't rate it. We've purchased several vehicles from them.

Mike Molstead Motors

Very friendly salesmen, always willing to help. Very professional and personable.

Good experience- Again..

What I like about this dealership is the honesty, no high pressure, knowledge & helpfulness. This is the 2nd car we have purchased from them in the past 7 months. Keegan & Joe have been great to work with as well as the whole staff & service department. Well worth the drive...

purchased vehical

we bought a vehical recently from molstead motors and was very pleased on how fas we were in and out with the vehical...they were very eager to make us happy and were very friendly and professional

purchased 2009 silverado lt

keegan davis went all out in the buying process and would highly recommend working with him. keegan made the purchase an enjoyable experience .

Great experience!!

We came in late to buy a vehicle and they stayed open, both nights, until the deal was done. Great customer service.

great service during and sfter the sale.

Great people to work with when buying and trading vehicles. will be returning for future vehicles.

Owners

We had an excellent experience during our buying of our new vehicle. Our salesman, Keegen was professional and patient with us as we learned about our new vehicle.

Lloyd Hughes

We were treated very good by Troy. Everyone there was courteous. We got the vehicle that we wanted.. We would surely recommend your company.

Car purchase

This is the 7th car we have purchased from Molstead Motors..I believe that in it's self would be enough reason to say that the customer is # 1 at Molsteads. And we do not even live in Charles City. We live 60 miles away. We go back to Molsteads because the entire business (this includes all of the departments) are very close to their customers. Service in all areas is outstanding! Would we buy another car from Molsteads? Yes!! And you should to!!

Sales Staff Very Friendly and Respectable

I was very impressed with the staff when I was looking for my vehicle. Josh was very professional and willing to go the extra distance to make the sale along with Dean, never felt like I was being swayed either way,again very impressed with Josh ans his team.

Madonna Fox

We have previously dealt with your busness and use it for servicing all of our vehicles. Always very satisisfied with the service. Thank you,

MY NEW -C- MAX HYBRID

MY NEW CAR IS FUN TO DRIVE,WITH BUCKET SEATS (HEATED) WHICH IS A BIG PLUSIN THE WINTER. MYFORD TOUCH SCREEN GREAT FOR NAVIGATION,ENTERTAINMENT,AND CLIMATE CONTROL. THE REARVIEW CAMERA IS A NICE DRIVERS AID WHEN BACKINGOR PARKING THE VEHICLE AND ALSO THE REAR FOLDING SEAT GIVE YOU A LOT OFCARGO SPACE, WITH THE HANDS FREE POWER LIFT GATE. I HOPE MY MILAGE WILLGET ALOTS BETTER AFTER BREAK IN !!!! THANK YOU.

Purchased a new 2013 Ford Flex. We love it!

Jordan Molstead and Keegan Davis went above and beyond the call of duty in our buying process staying after hours to accomodate our schedule in showing us the vehicle, installing some after market add-ons in a timely fashion for a fair price, and allowing my family a loaner vehicle while it was being worked on. They even helped me in arranging a special delivery of the car to surprise my wife.

Great place to buy a vehicle

We just bought a new Silverado pickup and were very pleased with all aspect of the deal. Our sales person, Jeff Buss is the best. We have purchased vehicles from him in the past and he is always very helpful and listens to our wishes. When we picked up the truck they were very helpful in showing us how everything worked. Would recommend this dealership to anyone.

Very Excellent service, staff are very friendly

Just bought a used Avalanche and the Service 4-wheel drive light came on and wanted to make sure nothing was wrong they brought it right in and checked it out. I have bought 2 vehicles from them now and was given great service, and was always meet with very friendly atmosphere.

Great Staff and company

Bought a 2011 chev pickup. Pricing straight forward and people work very well as a team. I'm in sales and it always nice to see everyone working together from the shop to the showroom. Will be purchasing there again in the future. Great group of people,ThanksMike HardenRockford,Iowa

Very friendly and helpful people

I have never been to Charles City, and traveled about 80 miles to visit this dealership. This was not a wasted trip. I got the truck that I wanted, everyone was very nice. I was impressed with the entire organization.

2006 chev truck

from the start to finch Molsteads sales team were great and help where ever they can

Great buying experience

Bought used 2011 Ford Fusion. Able to come to terms easily, no jocking around. Minor repairs need to close the deal and everything was taken care. Its great to see a small town dealer hang with the big guys!

Great to work with and hassle free

Normally, I cringe at the thought of buying a vehicle from a dealership because of all the hassles and games that get played. This dealership was not like that. In fact I enjoyed driving away with my new truck.

Overall A

Non-pressure sales, upfront prices, thorough prep of my new car before I took it home, quick scheduling of small repairs that needed to be done.

Great service.

I got a used 2006 Chevy Impala from Mike molstaed motors and I'm Happy with it. They had awesome customer service! After buying the car my Dad and I noticed the front speakers and one unlock buttons didn't work. We called them about it and we brought it in and they fixed it free of charge!

Customer satisfaction is #1

I am now the proud owner of a 2013 Buick, thanks to the wonderful staff at Mike Molstead Motors. I drove over, on my own, thinking I would look at my options. The sales staff is polite, courteous, and spent a great deal of time asking ME what I was looking for in a vehicle. They took a genuine interest in my wishes, budget, likes and dislikes. I was able to test-drive whatever I thought looked interesting and the sales staff made sure I understood fully the options, features and nuances of each vehicle. After more than 2 hours,I walked away feeling confident that I would definatly be back soon. Five days later, I went back to finalize my purchase. The atmosphere is comfortable,. warm and friendly. There is no pressure, no rush and all the staff is interested in the customer, not only the salesperson I dealt with. They worked around my schedule to have my vehicle in pristine condition...washed, gassed up and ready to go...and to allow plenty of time to personally show us all the features of our car, making sure we could operate the many goodies that came with it! We fully intend to continue shopping Mike Molstead Motors for future purchases for ourselves, as well as our 3 children.

professional and helpful salesman, Gary Griffin

didn't have the truck on the lot that we wanted but was ablego to another dealer miles away to pick up, got it in 2 days

purchasing a 2010 Ford Fusion

We were looking for a good used car

Quality Service

Mike and the guys found exactly what i wanted at a price i liked, smooth transaction and quality service. Thanks Guys i love my car.

New Car

I was very pleased with my experience at Mike Molstead Motors in Charles City, IA. Kathy was very helpful in finding the car I was looking for. The facility is clean & the staff was very friendly & easy to work with. I would recommend Mike Molstead Motors to my friends.

Great deal, fast and friendly service

I recently purchased a new Malibu from Mike Molstead Motors. I was extremely pleased with the entire transaction. They gave me a fantastic deal on my new car and offered a fair trade-in price for my used vehicle. Dan (my salesperson) did a great job of showing me the features in the car and made sure the car and paperwork were ready for me. I was traveling with a 2-month old baby, so it was nice to have everything go so quickly and smoothly. All members of the staff that I met were helpful, pleasant and friendly. This was my first car purchase from this dealership and I would definitely go back to them when I am ready to trade. My dad has made multiple vehicle trades at this dealership and has been equally pleased.

Geat buying experience.

I am very pleased with the way everyone at Mike Molstead Motors treated my wife and I during the recent purchase of our 2013 F-150. Our salesman, Gary Giffin was very helpful in finding us exactly the truck we wanted and spent considerable time explaining the features of the truck. The truck was set up exactly as we wished. Thanks,Mike Winter

Purchased 2008 F-250

Mike Molstead Motors is great place work with. Richard was great to work with they treated me great. The truck did have a couple issues which they took care of with no problem. I will go back to see Richard when I need another car.

Great Dealership

Not sure what you want in a vehicle? Mike Witham will help you make that decision! Not sure what will work best for you? Mike Witham and Mike Molstead Motors will find it for you. Want to be happy in your decision. Mike Molstead everyime! Fred

Like Molstead Motors

Molstead Motors is a great place to go! They are so friendly and will do anything to make you feel at home and comfortable! We have nothing but praise for their staff in all areas. They have great service and their showroom and service areas are unbelievably clean! I don't think we would go anywhere else for our new vehicle needs. We are impressed!

Great service and a friendly staff

This is the second new truck in 3 years I've bought from Molsteads and it won't be the last. Kathy and Josh were great to work with in finding the truck I wanted. It's nice to walk in a be treated with friendliness and respect. The staff and service department are 2nd to none! Keep up the great work folks!!

Good experience

I did a search for the vehicles I was interested in. Learning as much as I could on line etc., I visited Mike Molstead Motors. The salesman I dealt with was very helpful and aware of my interests and what I wanted to pay for a used auto. He found one for me in a few days and I was able to stay in Charles City for my purchase. I am happy with the attention I received and the follow-up given.

5 hour drive worth my time/dime!!

First of all, I spent A LOT of time researching for a used low mile 2011 truck over the internet and I wanted to make sure that I got what I was looking for. This was the best truck buying experience that someone being on the road for 10 hours could hope for. The salesman and finance person that I communicated with via internet,phone and in person were truly gentleman. I actually felt like I knew these guys for sometime. I was in and out in little over 1.5 hours. But that's including test drive and probably 30 min. of SS.I highly recommend Mike Molstead Motors to anyone near or far.Thank you M.M.M for a pleasant buying experience.

Great Service, Great Selection, Helpful Employees!

If you are looking for a new car or having your car serviced Mike Molsteads is the place to go! We recently purchased a new vehicle and couldn't be any happier with the knowledge of our salesman and his help in finding us the perfect one for our family! We have also been impressed with the service department for years with all of our vehicles. You will find helpful and caring employees at this place of business.

Purchased the right Pick-up truck

This is the first vehicle we have purchased from Mike Molstead Motors. Our salesperson Gary Griffin is very knowledgeable and went over many of the new electronic features with us even when it was past time to close. We are very satisfied and when we have questions he is more than happy to help us out. We have one issue with the door seal that has not been resolved yet but I am confident it will be soon. All the personnel at Mike Molstead Motors were very friendly.

A joy to deal with

After a lengthy internet search for my dream vehicle, I found a champagne metallic Buick Terraza listed at Mike Molstead Motors in Charles City, some 85 miles from home. My inquiry and subsequent negotiations regarding price and trade-in went well and resulted in relatively quick agreement. The final transaction was consummated courteously and flawlessly at a mutually convenient location closer to my home. I heartily recommend this trustworthy dealership.

ford dealership

i would recomend this dealership to a friend.also keeps a clean facility and pretty well stocked lot .

Found my truck!!!

Molstead Motors did everything they could to get me the exact truck I wanted. They did a great job working with me and staying in contact with me. They went above and beyond to find a specific truck to meet my needs. I was also impressed with the professionalism and kindness everyone at Mike Molstead Motors showed me throughout the purchase process.

Pleasant buying experience

We really enjoyed the buying process of our new vehicle at Mike Molstead Motors in Charles City, Iowa. Enjoyed visiting with the personnel that works there and everyone is very pleasant and friendly. We have had Mike Molstead service previous vehicles and they have always taken care of us in a pleasant and timely fashion. Our personal salesman was Josh Molstead and we really enjoyed his knowledge, helpfulness and professionalism through out the purchase process. We would recommend Mike Molstead Motors to anyone purchasing a vehicle.

great to work with

when i desided to trade i contacted jason roll i had bought three new autos from him prior the transaction was was easy and fast he gave me the extras i asked for without any hesatation if your looking to buy an auto give molstad motors a try

Purchased a great SUV!

I had a wonderful experience with Mike Molestead motors. I traded in a vehicle, got a good trade in value and purchased a vehicle I really love. My sales agent was very knowledgeable and friendly and the whole transaction was smooth and no 'hidden fees' involved. I drove all the way from Cedar Rapids to buy this vehicle due to great price and dealer reputation.

very clean , friendly surroundings

Bought used car , they did every thing I asked . would buy another car .

Love the car buying experience here

We have purchased 2 vehicles in the past 2 months here.....delighted with the customer service and whole car buying experience.

Loved the whole experience

I am a repeat customer and am glad I returned. I was able to work with the same salesman (Jeff Buss) I had about 10 years ago which was great. We didn't really know what we were looking for. With Jeff's advice we ended up with the complete opposite of what we thought we would get, and have not been happier!! We bought used, and noticed a few "glitches" we didn't expect about a week into having the car. I let Jeff know, and he more than willingly set up an appointment for us with the service department to get them taken care of. The service department is also great to work with, and my issues are actively in process of being resolved. It's been a great experience and we plan on returning again.

Purchased a car

Great to work with I found the vehicle I wanted and they had it delivered to me within 2 days. I've purchased other vehicles at Molstead's and have had the same experience!

SO easy to buy a car

My wife and I recently traded at Mike Molstead Motors again for the 4th time. Each time I am reminded of how easy it can be to buy a car, and it seems to get even better every time. We went in with a specific vehicle in mind, which they didn't happen to have. They quickly found exactly what we wanted, gave us a great trade value on our car and a great price on the new one. We didn't argue one bit over price, my wife and I had done our research and the deal the gave us was better than we hoped. The finance manager used one of their banks to find us a loan that was WAY lower than anything I was able to find on my own. Needless to say, we bought the car on the spot. When you get treated so well, by friendly people, and the price is what you hoped for or better, there was no point to waiting! Thanks again to the friendly staff for everything, we love the new Explorer!

Buying a new truck

A Quick stop to look at an attractive truck on the lot turned into a very pleasent experiance. No sales pressure but friendly

Thank you for an excellent experience!

We were car shopping and decided to stop and see what Mike Molstead's had on the lot. We were met with a warm friendly salesperson (Kathy) who showed us several vehicles that met our search criteria. She was open and honest about each vehicle and she knew alot about each one she showed. We decided to purchase a vehicle and Kathy walked us through each step of what would happen. EVERY person we dealt with was professional and friendly. Questions were answered. We felt like they really cared about helping us feel comfortable with what we were doing. We never felt pressurd or pushed to do something we didn't want to do! We loved that. The enviornment was quite pleasant. Beverages and snacks were offered in a very homey area set up for families to wait. Every person we came in contact with whether they were helping us or not was pleasant and friendly. After we took our vehicle home we had problems with it starting. We returned to Mike Molstead's and they got us right in and replaced the battery with no hassles! Our vehicle has been running great ever since. The most important thing we look for in a car dealership is honesty! And we feel like everyone at Molstead's was honest and upfront! We trusted them! We will definitely return in the future when looking for a vehicle. We encourage our friends and family to check them out when shopping for a vehicle. THANK YOU TO ALL OF YOU AT MIKE MOLSTEAD's. YOU GUYS MADE IT A GREAT EXPERIENCE!!

Buying a 2013 Mustang

While looking at 2012 Mustangs a friend recommended your dealership and salesmen Jeff Buss. Both the dealership and Jeff impressed me immediately. After talking and getting to know Jeff and him getting to know me my friend was right this is a great place to look for new car. Because of the type of salesmen Jeff is I felt very comfortable throughout the process. Within a couple of hours my car buying experience was complete. I was and continue to be completely satisfied with the dealership, Jeff and my 2013 Mustang convertible.

Awesome customer service!!!!!!!

Mike Molstead Motors was a great place to work with when we bought our new truck. We had our kids along with us and they have a little play room with toys, crayons, a tv, movies, etc. that kept them entertained while we talked to the sales people. Free popcorn and juice for the kids as well!!! The personel is great to work with. After the fact of buying, Mike Molstead takes great care of you with services too. They help make the buying, picking-up, and paperwork be a easy and convenient as possible. All are very friendly through-out the building.

Great Service

This was my first time buying a car, and I could not be more happier with how I was treated at Mike Molstead Motors. Gary Griffin was great to deal with. He answered all my questions and took the time to actually show me all the cool things my new car did! I would recommend this dealership to anyone, and I would definitely buy from them again.

Molstead Motors found what we wanted and delivered

My wife and I recently purchased a new Ford Flex at Molstead Motors in Charles City. They did not have the car at this dealership and went out of their way to find what we wanted..Two days later we had our new vehicle and were thrilled with the service..The whole staff was very professional and extremely helpful. Will shop here for my next vehicle and will tell our friends and family of the super service we received..A special thanks to Keegan for all your help.

purchase

great dealer everthing went well salesman called after sale to touch base and make sure i was satified with the vehicle. molsteads have a very nice facility.very clean through out.

2013 Red Explorer

My husband is one of those that when he is ready to buy,there is no looking around. He knows what he wants and for how much. I had been driving a 2000 Ford Explorer since fall of 1999. We had over 206,000 miles on it with no major problems, so when it came time to look for something new, I told my husband that I would really like to have another Explorer. We went over to Charles City, late one Thursday night, to Molstead Motors to see what they had. We drove into the lot and look around and saw a few explorers on the lot. We got out of the car and immediatly had Dan, one of the dealers come up to us and asked us if there was anything he could help us with. We told him what we wanted and he took it from there. We test drove a very nice 2012 Explorer, but when all was said and done, it realy was more that what I wanted. He took us into his office and started looking on the computer for something that would work for us. He found a 2012 Explorer but would take a day to bring in, and we said no problem. Dan went and started the paper work and explained to us that they would take care of everything and to expect a call in the morning as to the status of everything. Well, my husband called me at working late morning and told me he had bad news and good news. The 2012 Explorer was no longer available, but we could get a 2013 brand new Explorer for almost the same money and that they could have it here in a another day. I thought to my self, how could that be, but it was true. We told them to start the paper work and we would be there late Thursday to pick it up. Well, when we got there, there was this bright red explorer sitting in front of the building, my husand and I looked at each other and said, do you think that is ours, and thankfully it was. It was beautiful. We sat down to start the paperwork and I never new it could be so easy. They did everything from finding who had the best interest rates on the vehicle, to getting the paperwork to the courthouse to calling our insurance agent and getting the paper work going with them. We didn't have to do any running around at all. The thing that impressed me also was that everyone helped us and were all very polite. Both times when we were at the dealer ship it was late in the evening and Dan was there well past closing time, but never did he make us feel like we were an inconvience to him. Thanks much Dan.

2011 Ford F-150 Purchase

When I decided to purchase a newer pickup truck, I looked at numerous vehicles online at various dealerships. After visiting several dealers, talking to the salesmen,looking at the trucks, I was so very impressed by the friendly and polite way I was treated at Mike Molstead Motors. It was very different from my buying experiences at other dealers. The relaxed atmosphere and great vehicle value will ensure I'll return here for my next vehicle purchase. Thank you Keegan Davis for a great buying experience!!!! Steve McNulty

Do not buy a car with an extended warranty before reading...

Do not buy a car with an extended warranty before reading this.....My family needed a larger vehicle for my wife to take the girls to school, work and to drive through the Iowa winters. Since we knew what type of vehicle we wanted all we needed to do is find a place to purchase it from which was ethical and moral. So, we asked around through family and friends which recommended us to take a trip north to Charles City to Mike Molstead Motors. We did and found a one owner GMC Yukon SLT. We purchased the vehicle for a fair price, had a good salesperson and purchased an extended warranty (Select is administered by a Protective company and backed by Lyndon Property Insurance Company) through the dealership due to being a pre-owned (1 local owner) vehicle. The warranty was to cover any major problems that would occur. Of course, not the normal wear and tear (ex. tires, brakes, light bulbs, oil changes, wipes, things of this nature). Thank goodness we purchased the warranty for 36 months. Now, we've owned the vehicle for 23 months and have had to use the warranty over a half dozen times. Of course, now we have 13 months left on the warranty an had your auto ride system go out. It will cost us over $1,200 to fix the auto ride system that we found out was not covered by the warranty company. So, I asked Molsteads for some help in looking into the issue by giving them our mechanics name that works on our vehicle and all the claim information. They never called the mechanic to check on the mechanical terminology/issues and it took me emailing them over 3 times and over a period of 3 weeks for them to respond to us. They responded in an short three sentence email and never once had the courtesy to call to explain anything. So, I WOULD NOT recommend this dealership due to lacking in professionalism, customer service and not standing behind their warranty products. I'm speaking out due to seeing the advertisements on all the satisfied customers. Trust me, my family is not satisfied with paying over $2,200 for an extended warranty and still has to pay out another $1,200 to fix the vehicle.Disappointed and Non-repeat customerTravis and Lori from Waterloo, IA

2007 Chevy Avalanche Review

Our experience with the peopl at Molstead Motors was fantastic. We had to drive for over 4 hours to get there. They had everything prepared, we looked at the vehicle, did the paperwork and were back on the road in less than an hour. Now that's how you buy a vehicle.

Positive Experience

Mike Molstead and his team did a fantastic job with the whole sales process. I never felt pressured at any stage. I felt they went above and beyond to ensure I got the vehicle I wanted, in the price range I needed. I am happy I went there and would gladly recommend them to others.

FoundThe 2012 Chevy Silverado We Were Looking For

We had a great experience with Mike Molestead Motors. We told the salesman what we were looking for and he found what we wanted. We really like our new truck! All people involved with the sale & tradein were really nice & helpful. As we drive this truck we know we can call for any questions in the future. Thanks to all! Don & Donna

Great Customer Service

The sales staff did a great job of making buying a vehicle easy. I am completely satisfied with Mike Molstead Motors and would recomend buying from them.

Mecindo Salinas bought a vehicle.

It's always great knowing that Mike Molstead Motors INC. is happy to help someone and be fair and give good deals to customers who always sure, but feel they won't be cheated. Thanks Mike

2008 Trailblazer

I had a great experience at Mike Molstead Motors! I was looking for a SUV with 4WD to get me back and forth to work. I told them my price range and they were able to find me an amazing vehicle in my price range with decent mileage! Everybody was so helpful and friendly. The A/C went out in the vehicle a few days after I bought it, but I just brought it in and they fixed it free of charge. I would recommend Mike Molstead Motors to anyone!

Thanks for the great service

MMM absolutely helped me find a great car. Dan Klatt was awewome! He helped me find exactly what I was looking for. Then made sure I was comfortable with all the features after my purchase. Great customer service!

Great experience

Buying a new truck from this dealership was 5 star from the salesman's knowlege and helpfulness and courtesy to the personal touches shown us by all the employees from owner on down. A great family feel. Would purchase from Mike Molstead Motors again.

Smooth

After purchasing our 1st vehicle from Molstead Motors we decided to go back and get a 2nd. A normally stressful and ongoing process went so smooth when working with Molstead Motors.

excellent experience

Great car buying experience. the salesman has contacted me several times since to see if I had any concerns. Service dept is excellent, fixed a glove box latch for me that broke in the first week. Will look there again for my next purchase...

Purchasing the pickup was a good experience. I drove 2...

Purchasing the pickup was a good experience. I drove 2 1/2 hours from Mankato, MN twice. I was given adequate attention. Overall I am very happy with the truck.However, there were two minor issues that I called about resolving - things I discovered they were made aware of by the previous owner when it was traded in. It has been THREE MONTHS since I called the first time. I have called a total of five times with assurances that I would be called back with status. I have yet to receive a call back. My experience with service after the sale has been horrible.

Great service

These guys were great to work with. I live about 2 hours from this store and they made the buying process extremely easy, including delivering the vehicle to my house because I couldnt make it up to the store. First class all the way.

I've never liked the car-buying process. Pushy...

I've never liked the car-buying process. Pushy salespeople, price haggling and up-selling aren't fun. So naturally I was prepared for this when I went the Mike Molstead Motors. To my surprise, there was none of this. I was contacted by Keegan Davis after submitting my vehicle information on Autotrader.com. There was no pressure, he just wanted to know what I was looking for, and if he could help. I lived over 2 hours away, but decided it would be worth the trip if I ended up with a good deal.The first thing I noted was how friendly everyone at the dealership was. Everyone I came in contact with, or even casually walked by greeted me, and not in the superficial "we're going to be nice to you because we want to sell you a car" kind of way, it was genuine. I got the feeling that everyone who worked there liked their job and liked working there.Keegan was professional and helpful through out the process. We came to an agreement on a price for the vehicle I wanted, and they gave me a great price on my trade-in. I drove home in the new (to me) vehicle with a smile on my face, still in disbelief that the process was, dare I say, enjoyable.Even though it's quite a haul for me, when it comes time for a new vehicle, I will check out Mike Molstead Motors first. They are that good.

good people to deal with

I was treated very well. there facility is Very nice.I felt very comfortable buying my car there.No pressure to buy.

great way to shop

I really found shop on line to be very easy and time saving. Found what I wanted and found a great dealer. A very enjoyable experience.

I located a car on the Auto Trader internet site at...