Mike Duman Auto Superstore

4.8
Overall Rating

Customer Service: 4.9 Buying Process: 4.9 Quality Of Repair: 4.8 Overall Facilities: 4.8 Quality Of Work: 4.8 Friendliness: 4.9 Pricing: 4.7 Overall Experience: 4.9


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Amazing experience

5
HighTech1011 on 11/27/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Great help getting my girlfriend and I into a new car after ours died. Mervis and the staff were willing to give us a shot and got us a new car with no trouble. Would recommend them to my friends and family.


Super Satisfied

5
Joshua on 11/21/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I came to the dealership looking to purchase a 2011 Infinity G37, however I had problems getting a car loan due to my credit score. My salesman was Mervis Knight. After being turned down for the car loan Mervis told me what I needed to do in order to raise my credit score. I followed his instructions and obtained a car loan shortly after. While I still had the Infinity in mind Mervis showed me a 2012 Mercedes Benz C250 which I eventually purchased and am extremely satisfied with, this showed me that Mervis is a great judge of character. Throughout the entire process he was patient and I never felt pressured or discouraged as he continuously assured me that the loan would get done. Overall this was a great experience and Im super satisfied with the services I received.


Great experience

5
Verita Johnson on 11/21/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

My experience at this dealership has always been nothing but sweet. Mervis Knight has been my sales person for over 15 years. And in those 15 years I have bought over 10 cars from Mike Duman auto sales. Mervis knight has made my experience pleasurable. Great Job Mervis!!!~Verita Johnson


Great Experience

5
Verita0001 on 11/20/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My Experience at Mike Duman auto sales has always been a pleasure. Merit Knight has been my sales guy for over 15 yrs. In that time Ive bought over 10 cars. Mervis has always treated me with poise and graciousness. I have sent him over 10 people in this time frame who has always came back and bought more cars because of the great experience.~Verita Johnson


Wonderful Experience

5
Shannon Wise on 11/18/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Mervis was very helpful, understanding and not PUSHY at all. Which made the car buying experience easier. Go Mervis!!!


Great experience buying from Mervis!

5
Jordan M on 11/17/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Awesome experience buying from Mervis at Mike Duman in Suffolk. He worked with me to find exactly what I was looking for in my price range and gave me a good deal on my trade-in for a down payment. Definitely recommend them and will be buying again in the future!


Great experience buying from Mervis!

5
Jordan M on 11/17/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Went shopping for a used SUV from Mike Duman in Suffolk and Mervis worked with me to find exactly what I was looking for and in my price range. There was no sales pressure at all and was overall a great experience. I will definitely be buying here again in the future.


Happy customer

5
shortcake on 11/16/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

The saleman Trey Freeman was great and customer services skills was the best. Very helpful and informative about the vehicle. Never had purchased a vehicle from this dealership, but because of this experience I will be back. Angelo Scott was helpful and very patience. Alvin Parker the business manager was honest and finializing the paper work was quick. Trey Freeman, Angelo Scott, Alvin Parker are great and readily to make the customer happy


Happy customer

5
telisa maritn on 11/14/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Best combo salemen ever. Trey Freeman and Angelo Scott. They were very honest and informative about the vehicle I purchase. Readily to answer any questions. Finalizing the paper work was really easy and quick thanks to Trey, and Alvin Parker, the business manager. Readily to make the customer happy.


Happy Customer!

5
Lisa on 11/05/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Wife was online and saw a vehicle she liked. Our Saleman, Angelo Scott, was very helpful. He had our best interest at hand while negotiation. We were not pressured to make the purchase. Wife very happy with new car!


friendly

3.8
joshu werts on 11/02/2016

Customer Service: 5.0 Buying Process: 3.0 Quality Of Repair: 3.0 Overall Facilities: 4.0

nice people, a lot of choices, nice bikes, felt a little rushed in process


Great sales reps

4.6
latinag1 on 11/02/2016

Customer Service: 4.0 Quality Of Work: 4.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

The sales rep we had, Trey Freeman at the Suffolk location was very helpful and patient with us. He found us the car we was looking for and even though it took hours with the paperwork waiting on my bank, he was there the whole time making sure everything went smooth.


friendly

4.2
doc230 on 11/02/2016

Customer Service: 4.0 Quality Of Work: 4.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 4.0

a lot of cars to choose from, nice bikes, they worked with my situation, communication could have been better, could have thrown in floor mats as well


Go See Mervis Knight

5
AJBaze on 10/31/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

My husband and I went to Mike Duman's after both our cars flooded out with the recent storm. Mr. Knight worked with us and was able to get us back on the road again with no stress. He understood both our needs and got us a great deal on a quality car !


Great Dealership!

5
Alyssa Bazemore on 10/31/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

We went to see Mervis Knight at Mike Duman's after we lost both our cars in the flood. Mr. Knight made the car buying process so easy and stress free. We got a quality car with low mileage for a great price. I will definitely send anyone looking to buy a car your way!


Go See Mervis Knight!

5
AJBaze on 10/31/2016

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My husband and I went to Mike Duman's after both our cars flooded out with the recent storm. Mr. Knight worked with us and was able to get us back on the road again with no stress. He understood both our needs and got us a great deal on a quality car !


I purchased a 2004 Lexus ES 330

5
Juanita F on 10/30/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I purchased a 2004 Lexus ES 330 with the assistance of Mervis Knight. It was a wonderful experience. I was very apprehensive about purchasing a used car, but Mr. Knight made the experience worry-free. I highly recommend Mike Duman Auto Sales and Mr. Knight.


I purchased a used car

5
Juanita F on 10/30/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I purchased a 2004 Lexus ES 330 with the assistance of Mervis Knight. It was a wonderful experience. I was very apprehensive about purchasing a used car, but Mr. Knight made the experience worry-free. I highly recommend Mike Duman Auto Sales and Mr. Knight.


Mike Duman Auto Sales/ Employee Trey, Freeman

5
La' Barbara Stephenson on 10/29/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Very polite sales employees, Always willing to answer questions when needed. Always gives the best advice of service whether it's an oil change or repairs to your vehicle. Best dealership I've been to.


Very polite dealer staff, Answers all questions

5
La' Barbara Jolene on 10/29/2016

Overall Experience: 5.0

I have given the rating that I have, because this car dealership is one of the best dealerships that I have ever been to. excellent Dealership.


One big family very professional

5
Cherrisse on 10/27/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Felt like i was right at home they understood both my husband and my needs and they worked their hardest to ensure we got the best deal. Mervis Knight was our salesman but he felt more like family never fellt pressured to buy anything. Just got a thank you card from them which i thought was awesome .Highly recommend and will be shopping with them again


One big family

5
Cherrisse murray on 10/27/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Felt like i was right at home they understood both my husband and my needs and they worked their hardest to ensure we got the best deal. Mervis Knight was our salesman but he felt more like family never fellt pressured to buy anything. Just got a thank you card from them which i thought was awesome .Highly recommend and will be shopping with them again


Mike Duman great place to go

5
Tremaine White on 10/23/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I got my first car here at mike duman and my experience there was the best. The customer service was great. Mervis Knight helped me get into a good car. Mr. Knight stayed in my price range he did not try to sell me a car i couldn't afford he made sure my first car was the best fit for me. Mervis also made sure i could drive off the lot that same day.


Ask for Mervis Knight!!!

5
Treywhite444 on 10/23/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Mervis Knight sold me my first car. My experience working with him was great he made sure the car fit me. He was very respectful. He also did not try to sell me something way out of my budget. His office was very clean. Mervis helped me get everything right he made sure i understood every thing be I signed any thing he went over everything before hand. When i did perches the car he made sure it was spotless be fore i took it off the lot.


Great experience!

5
Matt cole on 10/20/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Great experience. Everyone was very friendly and knowledgeable. Got me a way higher trade in value that I thought would ever happen! Trey was awesome! Talk to him if you're trying to buy from these guys!


Great!

5
Jeffrey Cole on 10/20/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Everyone was very friendly and knowledgeable. Got me a way better value for my trade in than expected! Trey was awesome! Talk to him if you're interested in buying from these guys!


Another great deal at Mike Duman Auto Sales

5
Cathy on 10/17/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I just got my 4th car from Mike Duman Auto Sales. As usual, the dealership made the process of buying a car a breeze. My salesman Mervis Knight was helpful and made sure I got just the car that I was looking for! AJ made quick work of all the paperwork. We finished the deal within an hour, and I drove away in my "new" very gently used CRV...another satisfied customer!


Mr Mervis Knight

4.7
April on 10/16/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 4.0

This was my second purchase from this dealership and I must applaud Mervis Knight for taking the time and being patient with me. He was understanding and knew how important this purchase was to me. This man never pressure me to make a decision even though I was indecisive. However, he will wait on you as long as you need him too. Thanks Mervis for your outstanding customer service and your attention to details with your undivided attention. Sincerely,April


Excellent service

5
M. Black on 10/14/2016

Customer Service: 5.0 Buying Process: 5.0

Sales associate Jason Schramm made this a wonderful car buying experience.


Best buying experience

5
Mary scott on 10/14/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

My experience with Mike duman was excellent. Salesmen Mervis knight really helped me drive away with the car I really wanted! By far the best buy experience!


Best buying experience

5
Maryboo08 on 10/13/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My experience with Mike duman was excellent. Salesmen Mervis knight really helped me drive away with the car I really wanted! By far the best buy experience!


Auto Sale

5
Kim Sumler Harris on 10/10/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Mervis Knight is a great salesman thanks again Meris and Mike Duman


Purchasing a vehicle

5
Kim Sumler on 10/10/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Mike Duman Auto sales is the best. I purchased both of my vehicle from there and Mervis Knight was my salesman both time. Check them out to purchase your next vehicle.


Awesome!

4.8
nae123 on 10/10/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

My salesmen name is Angelo Scott he is was so awesome! He helped me find the perfect car for me and stayed in my prize range! I definitely will recommend him to anyone!


Mike Duman Auto Sales: Great Place.

5
Matthew Catt on 10/09/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

My wife and I just finished buying our replacement car from Mike Duman Auto Sales and it was a true pleasure to work with Angelo Scott. He was extremely nice and very accommodating. We felt no pressure to buy a car Angelo and frank worked to get us the lowest possible interest rate and best deal for the vehicle. We had recently purchased our minivan from a different car dealership and now wish we had tried Mike Duman first. That is a mistake we shall not repeat in the future. It's nice to know I can buy local and get a good deal on a reliable vehicle.


Best Experience

4.7
The Robinsons on 10/09/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 4.0

Best experience with purchasing a vehicle ever! We bought a 2015 GMC Acadia, and Angelo Scott took time to help us, in the rain, and was very professional. I would definitely recommend to purchase a vehicle from here.


Great place to buy a used car

5
mcatt12 on 10/09/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My wife and I just finished buying our replacement car from Mike Duman Auto Sales and it was a true pleasure to work with Angelo Scott. He was extremely nice and very accommodating. We felt no pressure to buy a car Angelo and frank worked to get us the lowest possible interest rate and best deal for the vehicle. We had recently purchased our minivan from a different car dealership and now wish we had tried Mike Duman first. That is a mistake we shall not repeat in the future. It's nice to know I can buy local and get a good deal on a reliable vehicle.


Nissan Altima

2
Latoya Savage on 10/08/2016

Customer Service: 2.0 Buying Process: 2.0 Quality Of Repair: 2.0 Overall Facilities: 2.0

I brought a 2015 Nissan Altima from Angelo Scott. Angelo took the time to help me in the rain to find the right car that was in my price range.Thank you for all your hard work.Your are indeed one of the best sales person I ever known.


The Pantons

5
The Panton Family on 10/07/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Over the years we have bought several cars/trucks from Mike Duman Auto in Suffolk. Never had a problem, and have gotten some really nice vehicles, long lasting and Mervis Knight is the best. We will continue to do business here and will always ask for Mr, Night . We have bought our last two trucks from Mervis Knight he is knowledgeable and very helpful in getting the process done.


Mervis Knight

5
Alicia on 10/04/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Just purchased a 2016 300!!! I would never purchase another car from any other dealership and salesman!


Mervis Knight

5
june2009 on 10/04/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My family has purchased over 10 cars from Mervis Knight/ Mike Duman! We would never purchase any other cars unless it's from Mike Duman and Mervis Knight!


Review

5
Tatyana Hall on 09/21/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Mike Dylan made my car buying very fast and easy. i was greeted as soon as i stepped foot on the lot.


Great Service

4
Robin Bas Smith on 09/20/2016

Customer Service: 4.0 Buying Process: 4.0 Overall Facilities: 4.0

My experience buying a vehicle from Jason Schramm at Mike Duman was great. I was treated with the up most respect.


Wonderful

5
Chenley on 09/19/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Great experience, very helpful and very understanding. SO very happy with my new vehicle.


Wonderful

5
Chenley on 09/19/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Great experience, very helpful, and very understanding. I am truly happy with my Tahoe and the warranty is more then any other place has had to offer.


Mike Duman auto

4.5
Sherece on 09/15/2016

Customer Service: 5.0 Buying Process: 4.0 Quality Of Repair: 4.0 Overall Facilities: 5.0

If you want a car go see Cheryl Martin she will put you a vehicle. I can say that Mike Duman sales associates are wonderful people to deal with. They try their best to get you what you are looking for.


BUYING 2008 TOYOTA TRUCK

5
LEWIS KING on 09/10/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I WOULD LIKE TO THANK MERVIS ,KNIGHT, JUSTIN HARRINGTON & AARON DUMAN FOR THEIR HELP IN BUYING MY TRUCK. MERVIS WAS SALES REP, AND THIS IS 2ND TIME IN THE LAST YEAR I HAVE BOUGHT A VEHICLE FROM HIM AT DUMANS. EVERYONE THERE WAS COURTEOUS & FRIENDLY. A NICE FACILITY & MANY CARS & TRUCKS TO CHOOSE FROM . GOT NICE TRUCK AT GOOD PRICE.


First Car

5
TaylorDean on 09/10/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I am beyond happy with my experience at Mike Duman. They were so accommodating to my needs. Jason made it so easy for me buying my first car. I will absolutely be going to Jason again for my next car and have already begun recommending him to friends and family. Thank you so much Mike Duman for everything!


buying a truck

5
fish on 09/10/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

i would recommend seeing Mervis for you next vechicle. He was very courteous and attentive to all the details. I got great truck at a good price ,an low interest rate. Nice car lot and facility. Everyone ,even those not directly involved in my deal was polite and courteous. Thanks to Aaron Duman & Justin Harrington part." DON'T BE NERVOUS BUY FROM MERVIS"


Awesome Car Buying Experience

5
GeraldL on 09/07/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

September 7, 2016To whom it may concern,I would like to take an opportunity to express my gratitude for the exemplary service that was provided to me and my family by the Mike Duman Auto Group. The Lee family is the proud owner of a 2013 Toyota Camry Hybrid. Mr. Scott Sledge was our awesome sales professional. Mr. Sledge is extremely knowledgeable about the car buying process from the test drive to financing. He was honest and up front during the entire sales process. Although we had experienced some credit challenges in the past, Mr. Sledge went the extra mile to provide us with the best possible interest rate and affordable payments. We feel and were treated like family. I plan to pass this information on to my colleagues and friends. I will continue to patronize the Mike Duman Auto Group In the future.Respectfully submitted by a satisfied customer,Gerald and Cheryl A Lee


Wonderful Service

4.3
By Lankford Family on 09/07/2016

Customer Service: 5.0 Buying Process: 4.0 Overall Facilities: 4.0

When my husband and I arrived at Mike Duman we were overwhelmed, until sales person Angelo Scott came to our rescue . He immediately showed us some good quality cars and we ended up buying a great honda . Angelo Scott made sure we recieved a great deal and we were out in no time . This is our 4th car from Mike Duman and every experience was wonderful.


Survey

5
Daryl Stevens on 09/06/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I was impressed with the whole buying process.I arrived at Mike Duman, I was able to look around and I felt comfortable. The Salesman Trey Freeman came out and asked open ended questions and I told him what I wanted and he made it happen. Bottom line. Purchased a car hassle free and I have no regrets


Job well done

5
Mr.Stevens on 09/06/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I was most excited about the way Trey and the financial manager was able to meet my budget, I was shopping for an Acura ILX and I told them the amount I wanted to pay monthly and they made it happen.


awesome service

5
Copeland family on 09/04/2016

Customer Service: 5.0 Buying Process: 5.0

Murvis Knight you get two thumbs up. My car buying experience was the best i ever had.


awesome experience

5
copeland family on 09/03/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Salesmen Knight was very professional and knowledgeable of what I was looking for he did a fantastic job. He also made sure we had popcorn when we returned.


Mike Duman

4
Nathaniel Johnson on 09/01/2016

Customer Service: 4.0 Buying Process: 4.0 Quality Of Repair: 4.0 Overall Facilities: 4.0

I appreciate everything that Trey Freeman has done for me. He did things that I thought were impossible for me. Give him your time, you won't regret it


THEY ROCK

5
Chelsea Stompf on 08/30/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Mike Duman himself, the service and all is outstanding. He has, especially with my most recent car purchase, been so generous and is the absolute BEST car dealer in Va.. Maybe even the whole US! Angelo Scott helped me find the most perfect 2015 car! He's so sweet and caring and patient. I don't do reviews and I only recommend places of it deserves it. Def 5 stars. I love them!


My review

5
Julia Mabry on 08/30/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

It's always a pleasure to work with Jason Schramm, he is so helpful through all phases of the buying process.


Amazing experience!

5
taylormichele on 08/30/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I went to mike duman to purchase my first car and mr. knight was very helpful with the process of purchasing my car. great experience and highly recommend everyone to go!


mike duman

5
taylor on 08/28/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

very friendly. helped me with the process of getting my car quickly. would highly recommend going here


Customer for life!

5
Linda Comeaux on 08/28/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

It was time to purchase my sons first car and the only place I will go and know that I'm not being lied to is Mike Duman Auto Sales. Mervis Knight is a joy to know and has made our 3rd car buying experience stress free and easy. Thanks again .. 3rd times a charm lol


Another great experience

5
LindaC on 08/28/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

just purchased a 3rd vehicle from Mike Duman / Mervis Knight. Was window shopping for my son's first car and ended up buying one the same day. No pressure, no lies, stress free, buying experience. I've recommended Mike Duman Auto and Mervis Knight to many people and will continue to do so.


GREAT EXPERIENCE

5
SANDY on 08/20/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Best experience Mervin Knight! He really delivered. Thanks a bunch.


Dealer- Mike Duman

5
Kelsey White on 08/19/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

While working to find a car, I came across a great dealer at Mike Duman, Spencer Newsome. He assured I found the perfect car for me at the perfect price for me as I am a college student. Hands down a great dealer at a great dealership. I fully recommend you to head to the suffolk location and make a deal, see Mr. Newsome!


Mike Duman Does Right

4.2
WDJackson on 08/08/2016

Customer Service: 4.0 Buying Process: 5.0 Quality Of Repair: 4.0 Overall Facilities: 4.0

Very pleased with the service as they gave me the best deal possible that day and got me into a good reliable car that same day. The paperwork was explained well and nothing was left untouched when it came to the information on the transaction and the car. I will be returning here one day to buy another vehicle and will be recommending them from now to anyone looking for a reliable dealership to find a vehicle of any kind.


Mike Duman

5
Eboni Walton on 08/05/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I was a first time buyer looking for a nice re reliable car I had the pleasure of working with Mr. Scott he was very helpful. He made the car chose was everything I was looking for. I will definitely be coming back to purchase my next car from Mike Duman.


My experience here at Mike Duman

5
Alexus Scott on 08/05/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

It was a great time with great people, everyone was friendly. Mervis Knight worked very hard on making sure I was happy with the car that I picked. The car was well cleaned and it's a perfect fit for me. I love the car and I'm happy to say I got it at Mike Duman


Superb, Superb, Superb......

4.3
Keiyleshia Butler on 08/01/2016

Customer Service: 5.0 Buying Process: 3.0 Overall Facilities: 5.0

Mervis Knight was a breath of fresh air!!!! Very professional and kind.. I wish he could of sold me all of my cars from the past...SIMPLY THE BEST!


Experience with Mervis Knight

5
Calvin Wiggins Jr. on 08/01/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I recently contacted Mervis Knight with the intent of purchasing another vehicle. I told him what I was interested in and he delivered the Dodge Charger. Mervis is very professional and compassionate about what he does. He provided with all the options available for me while purchasing the vehicle. It's always a pleasure working with him.-Wiggins and Hyman family


Superb, Superb, Superb......

5
Kbutler on 08/01/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

SIMPLY THE BEST FROM THE BEGINNING TO THE END!! Mervis Knight should be considered for salesman of the year. I've never met anyone as friendly and professional as him!!


Love shopping at Mike Dumans

5
Stefania on 07/25/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

My family has been buying from Mike Dumans for years, and have always had a great experience. Both the sales, and the repairs, have always been great. Both Bobby and Mervis on the sales floor are great!


Love my "new" used car!

5
Roxanne on 07/25/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I have purchased 3 vehicles from Mike Duman. Mervis did a great job staying in contact with me and answered all of my questions through the whole process. This is the vehicle I have been looking for for quite some time now. I am super happy with my purchase.


Excellent Serice!

5
NurseDiva on 07/24/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I am enjoying my purchase. Mervis Knight was a great salesman


Baught my first car

5
Stefania_C on 07/24/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

First I would like to say that my family has been coming to Mike Dumans for years, and have always been happy with the service. Recently I bought my first car here, and I was super happy with both the car, and the customer service. My family usually works with Bobby, but this time I worked with Mervis, and he was very helpful. He helped me find a good car that I could afford, and then clearly walked me through the whole process. I will always come back to Mike Dumans to work with both Mervis and Bobby on the sales floor.


FAST FUN FRIENDLY!!!

5
DiaMonte on 07/18/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

My first big purchase Mr. Mervis Knight talked me through the entire process, told me the pros and cons of each car that i wanted and made sure i got the perfect fit for me.


AMAZING EXPRIENCE

5
monteb93 on 07/17/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Mr Mervis Knight made this experience fast and painless he was extremely professional and friendly would recommend to any one looking for a reliable, head turning.


You must go to this dealer!!!

5
Pamela Ward on 07/06/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

You must visit Mike Duman Auto Sales!! I was pleased the day of the purchase and I continue to be pleased with my Camry. I have recommended this dealer to my friends and family. Spencer was my salesperson and he was on point!


Awesome service!!

5
Counselor2004 on 07/06/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

If you are looking to buy a car please visit Mike Duman Auto Sales. Spencer Newsome is an awesome salesperson. All of the staff that I dealt with that day were professional as well as helpful and courteous.


Awesome car buying experience

5
Towana Harrislawson on 06/28/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Scott Sledge was excellent, he answered all my questions. We went thru the whole buying process with no problems. I always will recommend Mike Duman Auto to my friends and family!!


Happy!

4
Brandy E on 06/23/2016

Customer Service: 4.0 Friendliness: 4.0 Pricing: 4.0 Overall Experience: 4.0

I got everything I asked for working with Mervis on my most recent purchase. He didn't try to rush me, let the sale happen naturally and made sure that the details I asked for were taken care of. My instincts normally tell me to steer clear of anyone with a gold tooth, but working with Mervis turned out great. Thanks Mervis!


Happy!

4
Brandy E. on 06/23/2016

Customer Service: 4.0 Buying Process: 4.0 Quality Of Repair: 4.0 Overall Facilities: 4.0

I got everything I asked for working with Mervis on my most recent purchase. He didn't try to rush me, let the sale happen naturally and made sure that the details I asked for were taken care of. My instincts normally tell me to steer clear of anyone with a gold tooth, but working with Mervis turned out great. Thanks Mervis!


OUTSTANDING SALESMAN

5
Customer on 06/22/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Mervis Knight, my salesman, went above and beyond with assisting me with my recent purchase of my SUV. I couldn't be more pleased with his genuine effort during this big purchase. He was most courteous, helpful, and and extremely efficient with communicating with me during my entire experience at Mike Duman Auto Sales. I highly recommend you request Mervis Knight when purchasing your next vehicle. You will be more than pleased! Thank you Mervis! I appreciate your attentiveness! You certainly are "Thee Man"! ~Sophie Muntz


OUTSTANDING SALESMAN

5
Sophie on 06/22/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Mervis Knight, my salesman, went above and beyond with assisting me with my recent purchase of my SUV. I couldn't be more pleased with his genuine effort during this big purchase. He was most courteous, helpful, and and extremely efficient with communicating with me during my entire experience at Mike Duman Auto Sales. I highly recommend you request Mervis Knight when purchasing your next vehicle. You will be more than pleased! Thank you Mervis! I appreciate your attentiveness! You certainly are "Thee Man"! ~Sophie Muntz


first experience

5
firsttime on 06/18/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Mr. Angelo Scott helped me purchase my first used car and he made the experience great. i recommend this dealer to anyone who's interested


First experience

5
andrea foster on 06/18/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Mike Duman helped me buy my first car and Mr.Angelo Scott made the experience really wonderful


Great process

3.8
Xavier Roscoe on 06/10/2016

Customer Service: 4.0 Buying Process: 4.0 Quality Of Repair: 3.0 Overall Facilities: 4.0

My sales person was Scott McCormick. Very knowledgeable about various cars available for your budget. Throughout the entire process all of my questions, comments, concerns were answered. I never felt pressured in buying a car that I did not feel comfortable in. I look forward to purchasing in the near future.


Got the car I wanted with no problem!

4.7
EV T. on 06/04/2016

Customer Service: 5.0 Buying Process: 4.0 Overall Facilities: 5.0

Purchased a car from this dealership a month ago (I like to test things out a bit before giving reviews) I had my doubts when going in, but they worked with me and I got the car I wanted without killing my wallet. I have no complaints and would recommend them to friends or family if they are looking to buy a car.


Easy Buy!!!

5
Eboni T on 06/03/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I desperately needed a car, but I'm also picky about models and colors and Mike Duman had the car I wanted. Angelo Scott made buying my car easy and affordable. I'm glad I went here for my first time buying from a dealership. Car runs great, mileage is awesome, I have zero complaints!


Buying made easy!

4.8
JackBFresh on 06/03/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

During my visit I was treated with professionalism and respect. My salesman, Trey Freeman, helped making picking a car easy and stress free. He helped me pick, check, and test my car, as well as going above and beyond to ensure satisfaction


Fabulous customer service

5
Cathy j: on 05/31/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We have purchased 5 vehicles over time from Mike Duman Auto Sales. Each and every time we have been treated like we were important. Mervis Knight was our salesman and and he was just wonderful. I would recommend this company to anyone.


Best car buying experience

5
Latona C on 05/30/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I came in for a used car and Mr Mervis Knight came to my aid. Within minutes of entering the dealership, I had my preliminary paperwork done and was escorted to the perfect replacement car. If you want a quick and easy buying experience just ask for Mervis Knight, it will be the best decision you ever made.


My experience with Mike Duman Auto Sale

5
CathyJ on 05/29/2016

Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

We have purchased five vehicles over time from Mike Duman Auto Sales. My husband and I have been very pleased each time. We felt important and not just like another customer. The past few times Mr. Mervice Knight was our salesman and he is so great; not pushy at all. I would recommend Mike Duman Auto Sales to anyone looking for a newer used car. We all think we'll get taken advantage of but I do think we have gotten great customer service.


Review

4
Larry on 05/29/2016

Buying Process: 4.0

I have bought several cars from Mike Duman and I have always had a positive experience. Mervice Is always courteous and easy to work with.


It was a good experience

4.2
skywater123 on 05/23/2016

Customer Service: 5.0 Quality Of Work: 4.0 Friendliness: 4.0 Pricing: 4.0 Overall Experience: 4.0

Marvis helped me , it was good experience, questions were answered. Would recommend dealership to anyone searching for a good car. Terrific yes for a first buyer.


Great service

5
Marvis Knighy on 05/23/2016

Customer Service: 5.0

Was a good experience, the process to getting the car was easy. Questions were answered and explained. Would recommend to a first buyer.


Love them

5
Laura Kindred on 05/20/2016

Customer Service: 5.0

I love this place. I am so happy with my service. I love my car. I am so excited for them 2 b able to help me with my car problems. They are amazing.


Buying a Ford Edge

5
TracyB on 05/03/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Second time in 3 years purchasing a vehicle from Mike Duman Auto. Easy and pleasant experience. Thank you Mervis Knight and the whole staff!Definitely recommend.


Awesome! !!!!

5
Luther S on 05/01/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

So many thanks to Jason S and the Mike Duman staff. I have bought all of my vehicles from them over a 20 year span and I can say with out a doubt. They are the best in hampton roads. Jason S has been my sales man for my last two purchases and what a great experiance. He seems to know what I want . Thank you Jason and Mr. DUMAN looking forward to doing more business in the future.


Great Car Buying Experience

5
SoquyaBlizzard on 04/27/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I really enjoyed my car buying experience with Mr. Mervis Knight. He was very helpful and helped me to get a car when other dealerships I had been to turned me away. He made sure that I rode away happy with payments that I could afford and protection for me and my car! Mike Duman has a customer for life, thanks to the professionalism of Mr. Knight.


Buying a car

5
Tracy Bowden on 04/26/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Great experience! We have purchased 2 vehicles in 3 years from Mike Duman Auto. Both times have been smooth sailing. Mervis Knight was very easy to work with as well as all the staff. We definitely recommend.


Amazing Car Buying Experience

5
gijoe2182 on 04/25/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We can't say enough good things about our car buying experience at Mike Duman Auto. Our salesman Mervis Knight was friendly, knowledgeable, and a even stayed beyond business hours to help us get the vehicle we wanted. Everyone we dealt with was friendly and went the extra mile to make sure we had a great experience. We would definitely recommend them to our friends and family and we would buy another vehicle from them when the time comes again.


Easy Car Buying Experience

4.8
MRountree on 04/23/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

I went to see Mervis Knight at Mike Duman on a Monday (just to look at cars) and ended up going back the next day to sign paperwork to purchase the perfect car for our family. We got great financing at a good rate with a reputable financial institution. We are very pleased!! We have been customers since 2003. MRountree and Family


Easy Car Buying Experience

5
MRountree on 04/23/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Purchased a car from Mervis Knight at Mike Duman 2 weeks ago. It was one of the smoothest buying experiences I ever had. Thank you Mervis!!


Satisfied Customer that just purchased a vehicle.

4.3
Crystal Parker on 04/19/2016

Customer Service: 4.0 Buying Process: 5.0 Overall Facilities: 4.0

I'm so happy with the vehicle I purchased. Thanks to Mr. Knight for taking his time out and get me in the vehicle I wanted. They are very patient and when they say their gonna get you in the car that you want, they are telling the truth. I didnt feel the pressure of buying a car like se dealerships too. Great place to buy a car that you are looking for.


Mike Duman

5
Eryn on 04/18/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Great experience. Would recommend to a friend, several friends, at least 50 friends.


Great Service, Good deal

3.8
Doug on 04/17/2016

Customer Service: 5.0 Buying Process: 4.0 Quality Of Repair: 2.0 Overall Facilities: 4.0

Good selection, great deal, Mr.. Knight, very good sales representative, provided very good service. Told Mr. Knight what I could afford and he work it in my budget.


Best experience ever

5
Kevin R. on 04/04/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Jason Schramm gave me the best car buying experience I could have asked for. Kind and courteous, Jason took the steps to make sure I understood everything involved. Thanks for making my purse possible!


Mervis Knight

4.6
Mpope on 03/29/2016

Customer Service: 5.0 Quality Of Work: 4.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Mr. Knight was so patient and easy to work with. He will make sure you leave lot with what you're looking for. Thank you!


Customer

5
Kristy Scott on 03/29/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Thank You, Mr. Scott for your honesty, patient, politely and excellent customer service. My dad and I really appreciate it. I highly recommend customers to you. I love my car (Chevrolet Malibu 2LT). May God bless you with your kindness! Gooooo Mike Duman!


Need to buy a car????? you better go see Mervis Knight!!!

4.8
Cheryl L. on 03/27/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

This is our second time around with Mr. Knight and he once again created a stress free, hassle free, no pressure sales experience. The purchase was a smooth transaction and even the financing (THANKS AJ) was exactly as quoted. If you want honest service, don't trust your car purchase to anyone else.


Thanks Again Mervis!!!!

4.7
Cheryl L. on 03/25/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 4.0

Second time around was just as GREAT as the first!!! Mervis once again created a no pressure or hassle car buying experience. Financing is always well put together and exactly what is quoted to you first time around. No gimmicks or slick practices. Mervis creates an easy going car purchase experience where you feel secure in knowing that you are getting a good deal. Thanks again!


Easy car buying experience

5
jobeshore on 03/22/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Mervis was so easy to deal with and really helped make our car buying experience painless! We will definitely go back to him for our next purchase.


Great Car Buying Experience!

5
Jo on 03/22/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Mervis was so easy to deal with and really helped make our car buying experience painless! We will definitely go back to him for our next purchase.


Wonderful experience working With Mr. Angelo Scott

5
Warsuf2016 on 03/21/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

There is a great Salesmen , Mr. Angelo Scott, You can find him at Mike Duman's in Suffolk, Va. I appreciate you and my experience with you was has been very rewarding. A true salesman that cares about his customers, not a lemon pusher. You truly went the extra mile to help me. Mr Duman you have a true jewel in your present. May God continually bless you Mr. Scott.


Thank you Bobby Kinsey!!!

5
S. Leonard on 03/21/2016

Buying Process: 5.0 Overall Facilities: 5.0

Thank you again Bobby. I don't have the best credit but you made it work for me being able to get a car. The whole Duman experience was quick and painless. I will be sure to tell anyone I know who is looking for a car about Bobby and Duman!!!


Angelo Scott at Mike Duman Auto Sales

5
Victoria Hundley on 03/14/2016

Customer Service: 5.0 Buying Process: 5.0

I would like to thank Mr. Angelo Scott for the excellent service he provided me. He was patient throughout the whole process. I also liked that he was confident in knowing that I would leave with a vehicle. Thank you once again Mr. Scott


Great Experience

5
Vernell Eason on 03/11/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Thank You Mervis Knight for such a great experience. You were very patient with us and you answered all our questions and concerns. I would also like to thank Jerome Parker (Sales Manager) for Mike Duman, You Guys are the Best. I will definitely recommend Mike Duman Auto Sales to everyone I know that is looking to purchase a car.


Mervis Knight (Salesman)

5
Vernell Eason on 03/11/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Thank You Mervis Knight for such a great experience.You are an excellent salesman and we appreciate all that you did to ensure us getting the vehicle of our choosing.


The Jason Schramm Experience

5
cswanlady on 03/08/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Writing review for Carol Smith. Jason Schramm made it happen once again. my parents have purchased 4 cars from Jason and yesterday he found my mom, Carol Smith another winner. He went out of his way as always to find the perfect car for her, one with comfortable seats and all of the bells and whistles that she was looking for. Thank you Jason for being the awesome salesman you are. It's nice to find a salesman that is about the customer and not the price tag. If you are looking for a family experience, be sure to ask for Jason Schramm at Mike Duman's in Suffolk, VA.


Excellent Dealership

5
Ronlesha on 03/08/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Mervis Knight made my car buying experience easy and stress free. This is my second time getting a car from Mike Duman and I will go back anytime.


Jason Schramm at Mike Duman's in Suffolk, VA

5
Carol Smith/Shelly Ammon on 03/08/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Writing review for Carol Smith. Jason Schramm made it happen once again. my parents have purchased 4 cars from Jason and yesterday he found my mom, Carol Smith another winner. He went out of his way as always to find the perfect car for her, one with comfortable seats and all of the bells and whistles that she was looking for. Thank you Jason for being the awesome salesman you are. It's nice to find a salesman that is about the customer and not the price tag. If you are looking for a family experience, be sure to ask for Jason Schramm at Mike Duman's in Suffolk, VA.


Great Service

5
Ronlesha Jones on 03/08/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Great buying experience, Mervis Knight is an excellent salesman.


Wonderful Experience.

5
Brooks Stephens on 03/06/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Mervis Knight and Mike Duman make the car buying experience easy and comforting. Whether you're buying your first car like I did 2 years ago, or trading in to get a dream car....Mervis is the go to guy! -Brooks Stephens


Great Experience.

5
Brooks Stephens on 03/06/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Mervis Knight made my car buying experience great. Will go back here time and time again when I'm ready for a new ride.


Best car buying experience!!!!

5
Sara N. on 03/04/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Mervis was our fantastic salesman and he was super friendly and knowledgeable, they were all very kind and totally comfortable to deal with, it was the greatest car buying experience i have ever had!!!!!!! They have a huge selection and My car is awesome!!


Great Experience, Great Price

5
Brooke on 03/02/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

My salesman Jim was very attentive as to what I wanted in a vehicle. I have not purchased a new vehicle since 2004 and he made it a very comfortable and pleasant experience. I have recommended this to all of my friends and colleagues looking for a pleasant car buying experience!!


Professionalism at it's BEST

5
William on 02/29/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

My experiences have always been pleasant. The staff and technicians treat me as an important part of their day...not an interruption. All work and service is discussed thoroughly and I sincerely appreciate that.


Great customer service by Angelo Scott

5
vanessa diggs on 02/29/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I went Mike Duman in Suffolk on February27 2016 and got a new car. Angelo Scott really helped me with the process of buying a new car. He was helpful very nice and a great salesman. Thanks for everything.


Great Service

5
Stephanie on 02/22/2016

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Needed some routine maintenance performed and some work done which was covered by an extended service contract that we purchased when we bought the car from Mike Duman's. All went well, David the service writer kept me updated on the progress of the repairs and when the parts were held up due to the parts truck not being able to make it due to the bad weather (snow) he also alerted me of this and offered an option for me to use a vehicle for a day, which helped out greatly and called the next day stating the car was ready to be picked up.So to sum it up I received excellent customer service from David, and the repair team. thanks. Communication was the key for me. When I picked up the car, I went inside and talked with Mark and made him aware of how I was treated by David, and how his actions made me have a great experience with the Mike Duman Service Team in Franklin.Thanks Again!


Great service, Excellent sales experience.

5
Curtis on 02/20/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I recently purchased a new truck from Mike Duman and had a win win experience. The sales, parts and service staff were all courteous, willing to help and very receptive. I received an excellent no need to haggle deal.


Wiper repair/replace

4.7
Charles on 02/18/2016

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 4.0

Car was left to be repaired while wife and I had to go to Chesapeake. When we returned several hours later, my car had been repaired so I was able to take it back home.


Satisfied Customer

5
BrandonJ2016 on 02/14/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This is the first time I purchased a vehicle thru a dealership. Mervis Knight was highly recommended. He made this experience easy with no pressure. I'll be spreading the word to all my friends and family. Thanks again Mervis !!


great Buying Experience

5
chaRee on 02/14/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I was in the market for a new vehicle preferably a SUV that fit my needs because my truck was no longer able to fit my children, sports bags, and groceries etc. I did my research on SUVs and which one would fit most appropriately i narrowed my search to Toyota 4 runner or Honda Pilot. Mike Duman dealership had a Honda Pilot that hit all the correct amenities i was in search of and a few extras. As soon as walking into the dealership i was welcomed by Mervis and even though I initially went into the dealership to be helped by Justin, Mervis was the salesman who helped me through the whole car buy experience. I didnt feel pressured into buying the vehicle and an questions of concerns i had were addressed. He made sure i was getting the most for my trade, explained the process and was very thorough. I plan on using this dealership for years to come. Thank you Mervis


relaxed buying experience

5
chaRee on 02/13/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Best car buying experience, thank you Mervis. First time buying a vehicle on my own. From start to finish Mervis was very helpful and attentive to any of my several questions or concerns. There weren't any rush "buy, buy, buy" this vehicle vibes, laid back atmosphere made car buying from this dealership a great experience.


Car Buying

4.7
Millie Canaan on 02/13/2016

Customer Service: 4.0 Buying Process: 5.0 Overall Facilities: 5.0

I brought a car here 2 weeks ago and the whole experience was great. I came from Virginia beach because a family friend recommended me to buy my car here. My sales person was Mervis Knight. He was professional and helped me get a great deal on my car. Thanks everyone.


Great service Great people Very helpful

5
Johnny on 02/13/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I had a very pleasant experience and if ever in need of a vehicle again I will definitely return to your dealership.


Mike Duman best salesman Angelo Scott

4.8
Lisa T on 02/12/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 4.0

Angelo Scott has sold me 2 cars from Mike Duman, Sufolk. He is a trustworthy person and gives you the information you need to make a decision. Being a woman buying a car can be frightening but when you have someone you trust it's a breeze. The whole team at Mike Duman helped to make my car buying experience less stressful by being friendly and helpful.


Awesome Salesman

5
Millie Canaan on 02/11/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Great service, professional and friendly.My salesman was Mervis Knight


Yearly State Inspection

4.5
Charles on 02/08/2016

Customer Service: 5.0 Overall Facilities: 4.0

Car was brought for yearly state inspection.It was brought just before scheduled time, job was done is less than 35 minutes, I got my keys back, did not have to pay because of deal when car was purchased.Great job and time. Not a problem that I was aware of; if any.


Repair Service

4
Alice on 02/07/2016

Customer Service: 3.0 Quality Of Repair: 5.0

I had my head liner replaced which was under warrantity. It took a considerably long time frame for the dealership to get the replacement head liner in. Once it was in, the actual replacement was done in a timely manner and looks great!


Great experience at this dealership.

5
CGordon41 on 01/29/2016

Overall Experience: 5.0

Went into this dealership with only a vague idea of what I was looking for. I wanted a used, but economical SUV with turbo charged engine, Navigation, and low mileage. I had my search narrowed down to a Buick Encore, Subaru Forester, Ford Escape, Honda CRV or Toyota RAV4. I had done days and days of research and had test driven all of these cars at different dealerships. I had done so much research that all of the statistics had run together and my head was spinning. When I walked into the dealership, I met my salesman Bobby Kinsey. I briefly explained my research and what I was looking for in a vehicle. He said to me, that's what I'm here for. The next day, he found me a Ford Escape with all of my requirements plus a number of options I didn't even know I wanted like heated leather seats, leather wrapped steering wheel, automatic lift gate and so many others. I fell in love instantly. To make a longer story short, I made my offer, part of which was I wanted an additional key fob with remote start. Since this was a used vehicle, it only came with one key fob. My salesman arranged for me to receive a second remote entry key fob within a couple of days of bringing my car home. The locksmith came to my house and made it for me at my home. I could not have asked for a better, smoother car buying experience. I highly recommend both this dealership and this salesman (Bobby Kinsey). My husband plans on going back to this dealership and to this salesman to buy his next vehicle very soon.


Mervis Knight is the best salesman at Mike Duman!!

5
Regina Britt on 01/26/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I had a great car buying experience at Mike Duman. Purchasing a 2012 Hyundai Elantra I got a great deal and Mervis Knight was the best Car salesman.


Very satisfied customer

4.4
Ennis C. Rawlings on 01/24/2016

Customer Service: 4.0 Quality Of Work: 4.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

I purchased a 2013 Dodge Challenger from Mervis L. Knight a great salesman that I would recommend at Mike Duman auto Sales in Suffolk Virginia. I also, would like to say that I was very satisfied with the kindness and service I received at this dealership.


Awesome Dealer, Great Salesman

5
Miguel Atkins on 01/24/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I would first like to say how great this dealership is. When I first went on my search to buy a new "used" car I dreaded the thought of going to a dealership because I knew how pushy some salesmen can be. I was recommended by a friend to check out Mike Duman Auto Sales in Suffolk, VA and was amazed by the selection of cars that they had on the lot. Mervis Knight was the salesman who sold me my car. He wasn't pushy and did not make me feel like I HAD to buy a car. Luckily for him, I was ready to purchase. He showed me around the lot and asked me questions about what I was looking for in my next car. Needless to say I drove off the lot with a new car and never felt any buyers remorse and I have only had positive post-purchase behavior since. I love my car and will be coming back the next time I decide to purchase again. I have shared countless times, with my friends, family and co workers, the great experience I have had with not only Mike Duman Auto Sales but Mervis Knight as well. Thank You again Mr. Knight. Anyone looking to get into their dream car please stop by Mike Duman Auto Sales in Suffolk, VA and ask for Mervis Knight.


Wonderful dealership to purchase a newly used car.

4.8
Ennis C. Rawlings on 01/24/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 4.0 Overall Facilities: 5.0

I purchase a 2013 Dodge Challenger SRT-V6 rally redline on 1/16/2016 from Mervis L. Knight a wonderful salesman at Mike Duman Auto Sales in Suffolk Virginia. I want to thank him and the finance staff for doing all they could to put me in the automobiles of my choice. I was very pleased.


Great experience

5
drummerjohnnyd on 01/19/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Did not take too long to find the car which suited our needs. Both Trey and Aaron were exceptional at customer service. Will definitely revisit!


Awesome experience

5
Shanda on 01/17/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My car buying experience was awesome...Although I went in a nervous wreck my sales rep Mr.Mervis Knight,did what he do best...He kept me calm and told me everything was going to be alright. He was a man of his word because I drove off the lot with a new car and a great deal. If you want a great car, great deal, and great customer service, visit Mike Duman and ask for Mervis Knight..


Mike Duman is the place to go...

5
Mashanda Patterson on 01/15/2016

Customer Service: 5.0

My car buying experience was awesome..although I was a hot dramatic mess..Mr.Mervis Knight calm me down with a bottle of water i couldn't drink..lol..and telling me everything was going to be just fine..I couldnt get myself for nothing..but he was straight forward with everything and I appreciate it..he did what he do best though..I drove off the lot with my new car with no money down..Mr.Parker had me laughing knowing I was a nervous wreck..if you want a car and great service..Mike Duman is the place to go.. 5 stars for everything...


Great buying experience

5
Nicole Brown on 01/13/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I really was pleased and satisfied with buying a car from Mike Duman. Mr. Angelo Scott was the salesman and he was the best. He made my experience comfortable and pleasant. Mr. Scott explained the paperwork to me all questions I had he answered to his best ability. Mr. Scott is a friendly, kind-hearted, and humble man. My experience with buying a car with Mr. Scott was the best. I would recommend anyone to Mike Duman to buy a car and to Mr. Angelo Scott for there car salesman. Thank you so very much.


great service

5
nautyca on 01/11/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

The employees at Mike Duman have excellent customer service and they're also extremely honest.


great place to buy!

5
jojo b on 01/06/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Just bought 3rd vehicle from the Du-man. Great staff that are always helpful. Thanks so much to John Ducote for your help in getting our "new" truck!


Wonderful experience

4.8
smg315 on 01/05/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

This place is everything i needed and more. trey freeman was so helpful in finding me the perfect car & deal so i took my sister to him too & she bought a car from him as well. Had my car over a year & a half with no problems at all. Very satisfied.


Excellent Experience

5
Nannie Griffin on 01/04/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Mr. Angelo Scott; made my car buying experience with Mike Duman such an excellent experience!! I tell all my friends proudly that I purchase my Card from Mike Duman"s and to be sure to ask for Mr. Angelo Scott.


The Car Ive Got

5
Edward Kee on 01/04/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I really love the car that I received from ya'll, yes I will but a car from yall and I will ivvite others to come to yall. this a second car from yall a 2014 car.


Stress Free Buying Experience

5
Linda C. on 01/04/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I purchased my 2nd Nissan from Mervis Knight at Mike Duman Auto Sales in Suffolk, VA this weekend. Once again he went all out to get me in a vehicle. Mervis knew what I needed and made it happen. I am so thankful for him, Mr. Duman and the rest of the staff.


Excellent Dealership

5
LindaC on 01/03/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I purchased my 2nd Nissan this weekend from Mervis Knight. He once again took the time needed to get me in a vehicle, making the entire experience stress free. Never again will I go to any other dealership. A huge thank you to Mervis, Mr. Duman and the rest of the staff.


my experiecnce shopping for a car

5
SHONDO BOONE on 01/02/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

EVERYTHING WAS TO MY SATISFACTION. Mr. Knight made it possible for me to buy my 2012 Nissan Maximum. Everything running smoothly. i feel i have a car with great miles, it really saves gas, great tires, etc. If i had to purchase another car yes i would prefer Mike Dumans car lot and Mr. Knight as the salesman. Could not have had better services. I would recommend this dealership to a friend.


Angelo Scott Awesome salesman

5
Mesha Collins on 01/02/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

My experience here at Mike Duman has been more than GREAT. All the staff was more than willing to help and accomadate all of my needs. Angelo Scott went out of his way to make sure me and my son had reliable transportation. I am so happy I choose Mike Duman for my car experience.


No Pressure Buying Experience with Trey

4.6
PatAM on 12/30/2015

Customer Service: 5.0 Quality Of Work: 4.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

I've been looking for a first car for my daughter for a few months and can say the process had been painful until today at Mike Duman. I saw a car on line called about it was treated professionally by first Justin and then Trey. I drove over the next morning and met with Trey. He was courteous but not hovering at all. I told him what I wanted to know about the car. He answered honestly and immediately set us up for a test drive. Then we wanted to take it for a pre-purchase inspection which he quickly approved. We bought the car from him. He was knowledgeable, professional, courteous and accommodating to me as a very nervous purchaser. The paperwork side took a little longer than I liked but there wasn't anything Trey could do about that since management has to finalize things. We were treated well and my daughter drove her first car home on 30 Dec!


No Pressure Buying Experience

4
Pat on 12/30/2015

Customer Service: 5.0 Buying Process: 3.0 Overall Facilities: 4.0

I've been looking for a first car for my daughter for a few months and can say the process had been painful until today at Mike Duman. I saw a car on line called about it was treated professionally by first Justin and then Trey. I drove over the next morning and met with Trey. He was courteous but not hovering at all. I told him what I wanted to know about the car. He answered honestly and immediately set us up for a test drive. Then we wanted to take it for a pre-purchase inspection which he quickly approved. We bought the car from him. He was knowledgeable, professional, courteous and accommodating to me as a very nervous purchaser. The paperwork side took a little longer than I liked but there wasn't anything Trey could do about that since management has to finalize things. We were treated well and my daughter drove her first car home on 30 Dec!


All around service ,building and personal service

5
Zenobia on 12/29/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Awesome as always . I will always shop for a new car Mike's . My dealer was great. Mr. Barnes has always worked out a great deal for my family Great dealership


Excellent Buying Experience with Mervis Knight

4.8
RondeshyaK on 12/28/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

This is my second time buying from Mike Duman Auto Sales. The service is great every time I go. I especially appreciate my sales Representative Mervis Knight who went above and beyond to get me financing when 2 dealerships turned me down. I was able to get the car I wanted near the price range I wanted! If your in the market for a good car with or without financing, this is definitely the dealership for you.


Excellent Buying Experience

4.7
Rondeshya J on 12/28/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 4.0

This is my second time buying from Mike Duman Auto Sales. The service is great every time I go. I especially appreciate my sales Representative Mervis Knight who went above and beyond to get me financing when 2 dealerships turned me down. I was able to get the car I wanted near the price range I wanted! If your in the market for a good car with or without financing, this is definitely the dealership for you.


Mervis L Knight

5
jazzygirl on 12/27/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

They are really good I have bought 2 cars for them.. Edward Kee I love the new car I received.. I cant wait to buy again


great services

5
shondo boone on 12/26/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Mr. Knight gave great services. He made sure everything was at my satisfaction. I've had no complaints thanks to Mr. MERVIS KNIGHT


Well organized , clean, neat great service

5
Loyal on 12/26/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Sure, I was not looking for a new car, the 2011 camaro ss was just fine and performed reall well . Mike Duran dealership in Franklin Va changed everything real quick. If you like power or muscle cars ZL1 camaro will stop you in your tracks. Bottom line is the salesman own up we're warm upfront and I came home with my dream car ZL1 , Thanks Mike Duman The Duman can.


Great service Friendly employees and owner

4.8
CherryRed14 on 12/24/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

I got the exact color and car I wanted. The business transaction was easy and it didn't take long. Everyone was friendly. I am extremely satisfied and enjoying my new car.


Customer Service awesome

5
Angel on 12/22/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

The service was great, quick and very efficient. The staff was very courteous and friendly. The new renovation goes with the different positive personalities.Team keep up the good work.


Gwen's Car Buying Experience at Mike Duman

5
Gwendolyn A. on 12/21/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Let me share how i was able to purchase a vehicle at Mike Duman. I searched Mike Duman website found a vehicle, sent an email. Set up an appointment to see the car, husband and I test drove the car and drove the car home late evening hours. Mervis Knight was my salesman. He has sold my husband and myself three vehicles. I will recommend Mr. Mervis Knight to be your salesman at Mike Duman any time


Gwen's experience at Mike Duman

5
Gwen Artis on 12/20/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I had a great experience at Mike Duman. I viewed Mike Duman's website and I found a car that I liked. I sent in an email and someone called me the next day. I set up an appointment to go in and look at the car. Mervis Knight allowed my husband and I to test drive the car. I liked the car and I drove home the same day with the car. I will recommend anyone to ask for Mervis Knight to sell them a car. Mervis has sold us three cars.


Great Experience!

5
Tracy C on 12/19/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Not too often do you walk into a car dealership and not get hounded about buying a car. I was very impresses by the professionalism and kindness from the sales department. I would like to acknowledge Mr. Knight for his courteous and professional mannerisms. He was very kind and wanted to make sure I was pleased with my decision to buy. Thanks again Mr. Knight!


Safer Seat Belts Now

4.3
Martha on 12/19/2015

Customer Service: 4.0 Quality Of Repair: 5.0 Overall Facilities: 4.0

Since the wait was kinda long, I would like to ask if you could get some larger cups for the Keurig machine. You have a nice waiting room. Seatbelts are working great! thank you!


2015 Chevy Silverado 2500HD

5
Samuel on 12/17/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Very good service and buying experience. If i could recommend anything I would offer coming up with a method of reducing the amount of signatures and paperwork required during the process of the deal with the salesman. The process with the general financial manager was extremely easy and the transfer process of tags/insurance was great. I was on my way in 4 hours with my new truck.


AMAZING EXPERIENCE!!!

5
Ms. Mimi on 12/16/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Buying a car is a hard thing to dounless you purchase it from Mike Duman Auto Sales. I cant speak for most women, but purchasing a car never felt good to me. I either had buyers remorse or I walked away feeling like I just got GOT!! When I went to Mike Duman, the Salesman made me feel like it was my world and I didnt feel the full court pressure that I usually feel whenever I am in the market to buy a car. As a matter of factI have purchased two cars from this dealership and used the same Salesman, Angelo Scott...he is AMAZING!!Any women out there in the market for a car and you want to walk away happyGo to Mike Duman Auto Sales in Suffolk, VA and ask for Angelo Scott!!


AMAZING EXPERIENCE!!!

5
Ms. Mimi on 12/16/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Buying a car is a hard thing to dounless you purchase it from Mike Duman Auto Sales. I cant speak for most women, but purchasing a car never felt good to me. I either had buyers remorse or I walked away feeling like I just got GOT!! When I went to Mike Duman, the Salesman made me feel like it was my world and I didnt feel the full court pressure that I usually feel whenever I am in the market to buy a car. As a matter of factI have purchased two cars from this dealership and used the same Salesman, Angelo Scott...he is AMAZING!! Any women out there in the market for a car and you want to walk away happyGo to Mike Duman Auto Sales in Suffolk, VA and ask for Angelo Scott!!


Great Service

5
Tracy C on 12/16/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I have purchased cars before and in the past dreaded the event. I was so comfortable in purchasing my car at Mike Duman Auto Sales. I appreciate Mr. Mervis Knight for his kindness and not making me feel pressured to buy a vehicle. I will certainly share my care buying experience at Mike Duman with my friends.


Awesome Customer Service!

5
Ms T on 12/14/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I had gone to other lots trying to make a choice of the vehicle I wanted to buy and I decide to buy at Mike Duman. It was not so much about the purchase but how I was made to feel about purchasing my car. Mr. Knight made the decision easier for me and comfortable. Great Saleman you can trust! Thank you!


Customer support best dealership in Suffolk va

5
Joshua Artis on 12/13/2015

Quality Of Repair: 5.0 Overall Facilities: 5.0

Y'all are the best dealers I've been to. I would come back get get another car from y'all. You all have the best customer service I've been to. I am looking forward to purchasing another car or truck from you all.


Excellent service

5
Curtis on 12/13/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

The staff and service was professional and prompt. I have recommended your sales and service to a friend. Now he is purchasing a new vehicle.


Very Knowledgeable

5
Davida on 12/02/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Ed Barnes was an outstanding salesman that went above and beyond. This is my second car that I have purchased from Mike Duman and had Ed as my sales person


Best in town. He treats you like he want to be tre

4.5
Rodriques Turner on 12/01/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 4.0 Overall Facilities: 4.0

Mr Angelo Scott service was so awesome. He sold me an awesome car as well. I will highly recommend his 5 star services to my friends.


Easy Stress-Free Car Buying Experience

5
Yasmin on 11/30/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I honestly came in the dealership just to window shop and compare prices but I left with my first car! My car buying experience was easy and Stressfree! Mr.Scott made sure I was taken care of down to the gas voucher I received as I excited the lot! Great Staff, I will continue to recommend to friends and family.


Sales Rep. Mervis Knight

5
D.Ashe on 11/30/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

The environment of Mike Duman is overall pleasant, but I got to speak about my experience with one of the greatest assets in the company, Mervis Knight. When I first met Mr. Knight over 7 years ago, he presented himself as very professional, high quality ethics, and exquisite morals and values. With all of those qualities, this wasn't just for a workday. I discovered that this is what his persona is. He was very patient, kind, respectful and made me feel that I was at a good place to search for the best vehicle for me. And I was able to get a car. Now less than 2 days ago, I've contacted him again because I am looking for another vehicle. What touched my heart was after 7 years later, he still remembered my name, my voice even after not being in touch. Mr. Knight took his level of dedication to help people to another level when I told him my work schedule and he met me at the facility on a closed business day (Sunday). He was very happy to accommodate my needs of car searching. He toured the area just as if he was at work to help me find not only just a car but a dependable car. Mr Knight went beyond even further when he recognized the garage was not secured tightly. This says alot about a person who not only wants to help meet the needs of customers, but demonstrates concerns about the merchandises and other adjoining departments that makes up the business. He could have just ignored the garage door but instead, he went home and got his keys. Whether Mr. Knight is in his work attire or wearing gym clothes, his demeanor doesn't change. He still treat me with the upmost respect. For that I am grateful and its very rewarding to have someone who has no limits into demonstrating customer service. He is well like because he is not judgmental but shows understanding and wisdom through spiritual and natural perspectives. I cannot express it enough that the glow behind the shiny diamond of the business is him. I feel and always felt more than confident that he provides sufficient advices to help improve customers. Another bonus is that he does not just put a person in a car, he educate his customers about the vehicle. That requires time and patients depending on a person's comprehension skills. Deeply when Mr. Knight says he's going to work on getting a person in a vehicle, trust him he is. He looks at each customer's situation, challenges, and barriers individually, but he does not back down. In other words, he is going to go higher heights and deeper depths to accomplish the goals. Just for that, its rare to find all these qualities in a person. With his man of his caliber, no customer can go wrong when you are in Mr. Knight's hands. I am very appreciative of that. And at the end of the day, me as a customer makes me feel that I have made the right choices in my vehicle and with the person who have helped me make it possible. Thanks Mr Knight for all that you do, and who you are as a person.


Excellent customer service

5
Shayla Holloway on 11/30/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Mervis Knight made my first time purchasing a vehicle very well worth the wait. He went above and beyond means to make sure i was satisfied. The overall customer service was just excellent!! Thanks Mervis for your assistance.


Excellent customer service

5
Shaylab on 11/29/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Mervis Knight made my first time purchasing a vehicle very well worth the wait. He went above and beyond means to make sure i was satisfied. The overall customer service was just excellent!! Thanks Mervis for your assistance.


First Buyer

4.6
Bianca D. on 11/29/2015

Customer Service: 5.0 Quality Of Work: 4.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Mr. Knight was very professional during the process of me purchasing my first car. I would recommend anyone to him that wants to by a car.


First car!

5
Storme on 11/29/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Mervis Knight was extremely helpful and worked really well with everything I was looking for.


Great service

4.2
Bianca D. on 11/29/2015

Customer Service: 5.0 Buying Process: 4.0 Quality Of Repair: 4.0 Overall Facilities: 4.0

My first experience with car buying went great. Mr. Mervis Knight was very helpful.


13th car I bought from Mike Duman!!

5
Simplyheaven on 11/22/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Love Mike Duman. My salesman Mervis Knight was the best. I came down from Washington DC to buy my son a car and went straight to Mike Duman. I did not have to look any further. The Duman Can!!??????


Professional and helpful

5
Firsttimebuyer#1 on 11/17/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My time spent at Mike duman was well worth it. The service was excellent I have never been in a more comfortable clean establishment. Thank you Mervis Knight and A. Jerome Parker.??


Great service polite and professional

5
Ms. Cooper on 11/17/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Mervis Knight made my first time buying experience great. Thank you for your professional and helpful service


Mike duman

0
Ktishacooper first time cat buyer on 11/17/2015

The service was excellent and helpful. Mervis Knight was extremely helpful and A. J Parker was so helpful I couldn't have ask for better assistance. Thank you. Mike Duman!


Great Experience

5
Alfrazier Holland on 11/16/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

My wife and I were looking to purchase a vehicle.something small and gas efficient. We were told to stop by Mike Duman Auto and see Mr. Mervis Knight. So I stopped by Mike Duman Auto, talked to Mr. Mervis Knight, explained to him what we were looking for, he gathered all the information he needed to better help us. After we were approved he walked me out on the lot to make a selection from the vehicles that were available. He was very helpful, professional, and focused on helping me get the vehicle we were looking for. I would definitely recommend my family & friends to Mike Duman Auto Sales and Mr. Mervis Knight. Thank you Mervis Knight and Mike Duman Auto Suffolk VA


Excellent Service

5
Alfrazier Holland on 11/15/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My wife and I were looking to purchase a vehicle.something small and gas efficient. We were told to stop by Mike Duman Auto and see Mr. Mervis Knight. So I stopped by Mike Duman Auto, talked to Mr. Mervis Knight, explained to him what we were looking for, he gathered all the information he needed to better help us. After we were approved he walked me out on the lot to make a selection from the vehicles that were available. He was very helpful, professional, and focused on helping me get the vehicle we were looking for. I would definitely recommend my family & friends to Mike Duman Auto Sales and Mr. Mervis Knight. Thank you Mervis Knight and Mike Duman Auto Suffolk VA


Mike Duman

5
WhitneyB23 on 11/15/2015

Customer Service: 5.0 Friendliness: 5.0 Overall Experience: 5.0

Mervis Knight was if big help to me. He made sure I left Mike Duman happy & satisfied with my car choice. He was completely honest with me. He's great!!!


Mike Duman!!

5
Whitney Boone on 11/15/2015

Customer Service: 5.0 Buying Process: 5.0

Mr. Mervis Knight helped me out a lot. He was completely honest with me while trying to find the right car for me. Great job!!


Mike Duman

5
Ngriffin on 11/12/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

My experience at Mike Duman auto has been so positive. Thanks to the professional salesmanship of Angelo Scott who made the selection of my automobile a rewarding experience. Mr. Scott assisted me with the process in such a genuine caring way that made my purchase stress-free and he was always readily available to answer any questions or concerns I had. I will recommend all my friends to Mr. Scott.


Friendly people, beautiful facility, great service

5
Paul on 11/07/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Appointment taken with my schedule as priority. All service and repairs were discussed with me in full prior to work being done and the technician (Jeremy) was eager to answer all of my questions and give advice as needed. Couldn't be happier to bring my vehicles in for service! Tommy Weaver is extremely professional and you know when you depart that Mike Duman Chevrolet will back up their promises. Thank you guys!


Great service

5
Ursula on 11/06/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

This was my first time buying a car and I liked how the salesman broke down and explained the different features and how to use them. I left the dealership with a great car that I like more and more each time I drive it.


Wonderful People

5
Shauntel Spruill on 11/03/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Mervis at Mike Duman made my dreams come true, all my life I have wanted a Ford fusion and he did everything to make sure I got just that. If u want your dreams car to come true please go down to Mike Duman and ask for Mervis Knight he do everything in is power for you to dream away with it...


$18,495

Mileage: 17679

Color: Other

Transmission: Automatic

Body Style: Sedan

City: Suffolk, VA

Engine Type: 147 hp 2L I4

$21,995

Mileage: 45187

Color: Other

Transmission: 9-speed Automatic

Body Style: SUV

City: Suffolk, VA

Engine Type: 270 hp 2L I4

$12,495

Mileage: 41416

Color: Other

Transmission: 5-speed Manual

Body Style: Hatchback

City: Suffolk, VA

Engine Type: 101 hp 1.4L I4

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