Mike Anderson Chevrolet of Chicago

Late Night Heroics!

My wife and I had a tight schedule to buy a new car and came in during the rain late at night (on a Cubs playoff night too). The facilities and sales staff were phenomenal. Ask for Tony. His patience and diligence through the process was excellent and Mike Anderson Chevy had prices that beat the myth that the suburbs have lower prices. Outstanding all around!

Late Night Heroics!

My wife and I arrived at night in the rain on a Cubs playoff game night and had a tight timetable in which to purchase a new car. The facilities and sales staff at Mike Anderson Chevrolet were stellar and attentive. Ask for Tony. His patience and diligence through the process was excellent. Thank you for taking great care of us!

GREAT SALESMANSHIP

Salesman I had was great. He was knowledgeable about the vehicle that I had wanted. Showed him a picture of it and he knew which one it was. I took for a test drive and I bought it. He went though all the steps with the purchasing of the vehicle. I wish the guys in the service area would have checked tire pressure in the tires before the vehicle left their property.

Great place to buy

Sarah L was very enjoyable to work with they the process. I started research 7 weeks ago for a truck. She answered my questions and help to narrow down to the new Colorado. I wasn't ready to buy and Sarah checked in with me every 2-3 weeks. Finally it was time and selected the white diesel Colorado. Jason (GM) and I spoke about interests. When time it was negotiate. Jason sat across me finalized a price without pressure. Overall great job by the team. Thanks again ! Jeff H

Ruben Delgado Mike Anderson Chevrolet

Mike Anderson Chevrolet made my first car buying a very comfortable and easy experience .Ruben Delgado in sales treated me with excellent professional customer service . He made it possible for me drive out of there with the car I wanted .Now I can say I drive a Chevy. I will definitely by my future car there .

CARLOS GONZALEZ

It was a great experience from beginning to end.Everyone was very professional.I got the car i wanted at an affordable price. I recommend Mike Anderson to everyone. I will be a repeat customer.

Great Experience at Mike Anderson Chevrolet

Ruben Delgado was great to work with. The whole experience of buying the car went very smoothly. I was in and out of the finance office very quickly with a minimum of paperwork. I also got a great deal!Everyone was very nice and made me feel comfortable. I highly recommend this dealership and love the new Equinox!

Sole a lemon of a Car

Mike Anderson sole me a lemon Sonic 2016, the tires are no good and I had to visit the center three time in 59 days. This should not happen to elder Black Women.

Excellence everytime

Been loyal to these guys for 5 years, and not going anywhere else if I can help it! Thank you for raising my standards.

Used Car tropes

tl;dr: Despite great reviews on some sites, this place utilizes many of the used cars sale tactics and scams (detailed below) that you should be on the lookout for.A quick review of my experience with this dealership:* I scoped out the prices on the website and was interested in one that was exactly in my price range, with good features.* Saw and test drove 2 cars around that price range and decided to move ahead with one of them.* Asked several times about: the price on the website being honored (there was some confusion on this part), a $300 off deal offered through their website (was told it would be included, no worries!), foregoing financing, because I know my credit is bad.* Everything seemed fine, then everything went horribly wrong.For starters, I had to ask several times to see what the costs were before I put any money down. I didn't think this was supposed to be the tough part, but I was still walked over to the cashier to put in a down payment before I ever saw the costs or a contract. When I pointed this out, they walked me back to the other building with a half-hearted apology, something about "wanting to save you some time".At this point, I was sat down with the finance manager and given no fewer than 6 things to sign before I was actually shown a contract or bill. When I finally see the itemized list that I asked for in the first place, something is off. Off as in about $2400 extra. I was very clearly, directly told that this was the extended warranty (it was not, more on that later). With a very long day behind me, I let the pressure get the best of me and went along with that.The next day, however, I was doing some mental math on the contract that I had just signed and realized some numbers weren't adding up. I grabbed my copy and discovered I was correct: the $2400 extra was part of the cash price of the car, with another $2000 extra for the warranty, totaling $4400 extra! I drove back down to the dealership to talk to a manager. I was given conflicting reasons for the mix up, but eventually did leave with a fixed contract, minus the $2400 extra. I later discovered you can easily get a refund on extended warranties and did so, bringing the entire ordeal back into my budget.A quick recap on possible scams/tactics at play:* Bait and switch. One of the explanations for the mix up was an overzealous price adjustment system. That line is probably plenty convincing and probably earns that $2400 on a regular basis.* Pressurized signing environment. I was a first time buyer and apparently very susceptible to this.* Extended warranty. It was actually suggested this might be a requirement for getting financing. Some googling after the fact determined this was probably a lie.* Very nice salesperson. Seriously though, they're looking for their commission. Don't trust them.* I'm 90% certain I didn't get that $300 off promotion that was promised.

Service Visit

Timely service. Courteous customer service employees. Comfortable waiting room

Thomas Martin

My experiences with Mike Anderson Chevrolet have been a breath of fresh air. It's such a pleasure to do business with people you feel are on your side. Kudos to a company that does it right!!

totally awesome

i just purchased a 2016 impala...what a experience its been for me. the sales men, haz, and robert was excellent on tring to put me in a good and awesome car, good job guys...once again you guys did great job (haz,robert)...that is why this is my third time purchasing a car from your dealership..thanks again. the whole place is awesome..and great people. b.adcock.

Oil Change and Brake light

It would be nice to get Oil Change coupons from this dealership.

Owners of this Beautiful Car.

So Happy with everything. Never had it easier to buy and final paper work that was needed. We upgraded the car the next day and thought it would be a problem. Just as easy to switch and everyone was helpful. Thanks and hope to buy another one this year, for me. Wife got last one and now my turn.

Worst experience ever

Expended over 2,000 to get my AC fixed. Was there in 3 different occasions. Never got is fixed!!

Best dealer experience!!!!

I am being compelled to write this review after the stellar experience I had purchasing from out of state.Was looking to purchase a Chevy SS, which is in limited production numbers, and GM was running a special. After I missed out on a couple local deals in TX, found one at Mike Anderson of Chicago. Called and spoke with the Sales Manager, Emmanuel Kalou. From my first call to the drive-off, I had nothing but exceptional communication with getting all financing and other details worked out. On top of this, despite having other buyers for the car, he promised to hold it for me even before my financing went through.Flew to Chicago and when I got to the dealership, Emmanuel was waiting for me at the door, greeted me and introduced me to Johnathan Mendez from the sales team. I was extremely impressed with how they handled the entire transaction. All paperwork was already lined up for me to sign, car was washed and fueled up, ready to go. Did a quick test drive, completed all the paperwork and was in/out in less than an hour. During this entire time, was never pressured or even asked to add/buy anything. I've had to buy out-of-state before, but this was by far the best experience I've had with a purchase. I will likely end up there again if I'm in the market for another Chevy in the future.

Awesome!

I purchased a 2016 Chevy Impala. The experience was quite a surprise. Tony, the salesman was helpful and direct. He did not waste my time with the shenanigans. He asked what I wanted the dealership to do to walk away with the car I wanted. He got me the numbers that I wanted and I was out of the dealership within an hour and a half. I would definitely recommend Tony. He's straightforward, helpful, and professional. In addition, the finance manger, Rolando was helpful in getting the deal.Thanks guys!

Thanks guys!

I purchased a 2016 Chevy Impala. The experience was quite a surprise. Tony, the salesman was helpful and direct. He did not waste my time with the shenanigans. He asked what I wanted the dealership to do to walk away with the car I wanted. He got me the numbers that I wanted and I was out of the dealership within an hour and a half. I would definitely recommend Tony. He's straightforward, helpful, and professional. In addition, the finance manger, Rolando was helpful in getting the deal.Thanks guys!

Two Weeks wait to have my check engine light serviced?

I purchased a new car and extended warranty just to have peace of mind, the check engine is on now and the dealer told me to wait two weeks to bring it in,Really????

Returned my car with scratches

The representative that I had told me the wait was about 2 hours. The actual time my recall was complete was well over 3 hours. When I got my car back there was 2 brand new scratches on the front of my car and my driver-side door.

Great service without the B.S.

I got help from a young lady, Johanna and she guided me through every detail and was more than happy to answer any of my questions, the people here are great and friendly and I would recommend anyone who is getting a new car or just looking to trade in an old car to this dealership. Awesome service, thank you.

Completely the best

Jessie was amazing, I would recommend him to family and close friends who are looking to purchase a car. I told Jessie what I wanted and he went above and beyond for me. Thank you Jessie for making my first car purchase a great experience!

Fantastic- easy- proud to be a customer

Our sales man and the finance manager were clearly interested in our needs and met our needs. We were 100 percent satisfied from the time we called leading up to visiting the new showroom the sales man and the finance person. We were even able to meet the owner of the dealership who is very nice. I am very pleased with our experience Mike

Bought a new car

The sales man Wally Fakhoury was very helpful in showing every thing we need to know the new car.He even set up the blue tooth for me.

God Awful

The biggest mistake I ever made was buying a car from here. Once you drive off they pretty much say to tell with you expect when they're begging you to give them 5 star ratings. The customer service department is horrible! I rather pay and go somewhere where I feel appreciated than go here for the free oil changes you get when you buy a brand new car. Jesse, the salesman was supposed to call me back within 24 hours and it's been over a week. They don't care about you, they want your money. Go somewhere else!

Mike Anderson Chevy

Jessie Fakhoury was very knowledgeable and upfront. I was not easy on him as I was just browsing and had not set my eyes on price nor what I wanted. He took me out showed me several things asked about a few things and suggested the truck I ended up with. There was no pressure what so ever and I have to admit I got a great deal on a the truck I test drove. Within an hour I was out the door. I would highly recommend that team and Jessie anytime

Amazing dealership!!!

The saleman is one of the best saleman I have ever dealt with!!! He made sure he did everything he could get me into a 2016 Chevy Cruze. The rest of the sales team is also a major help!!!

Bought a new car

The sales person Tony Manjarres helped me and assisted in helping me pick a car to buy. I am so grateful to have had him to help me with my decision. he was very pleasant, helpful and most of all his energy was awesome. I went in there with a negative attitude knowing that I did a bankruptcy, he always told me don't worry it will get approve and it did, and I left with a 2016 Malibu Limited 1 LT. I love my car and I am grateful for Tony. I highly recommend everyone to deal with him. I also want to say that the general manager was helpful he called me to follow up on several things. kudos to these gentleman's. thank you again Tony!!!

review

Great customer service. Friendly salesperson. I would definitely recommend this dealer to anyone looking for a vehicle

Great Customer Service!

I went in a first time buyer of a new vehicle and they helped me pick out the car I wanted. It was quick and painless and was given a great deal. I came in with the set budget and they made it work for me. Shout out to my man Wally who did a great job!

They dug me out of a hell hole!

These people are the best, I really recommend Tony. Great guy, went above and beyond to get us a great deal but most importantly to help us escape the hell hole Aka Midway Dodge. Please visit these guys, you will not be dissapointed with the attitude and the service. We left with a brand new car. Tony explained everything from top to bottom and his enthusiasm was astounding.

Great service

Tony, our salesperson, was extremely helpful in working with us the get the most appropriate vehicle for me. Rolando got us through the finances in a minimal amount of time. That was greatly appreciated. Thank You Tony & Rolando

Overall this is a great dealership.

Tony M is a great sales person nicely mannered very informative Rolando in finance is very outgoing both of these gentleman make you feel comfortable which is very important during a sales transaction.

went to look at used cars and bought a new Trax

Started out on Labor Day to just look at used cars (Equinox) and get some prices. They only had newer used cars so we decided to see how much a new one cost. Talked to Jesse Fakhoury and he asked what we wanted in a car. After a bit he suggested we test drive a Trax. Decided to sleep on it - Went back the next day (Jesse's day off, but he came in to meet with us) and bought the Trax. Jesse was so easy to deal with and he worked hard to get us the car we wanted a a price we could live with. Love the car so far.

2 Traverse SUV's

I have had two excellent experiences at Mike Anderson Chevrolet. I leased 2 Chevy Traverse SUV's in a span of 9 months - just picked up my second on 09/09/15 as the Chevy Labor Day sale was too good to pass up. Tony Manjarres was extremely attentive to the vehicle specifications/requirements that I needed. I was in an out of the dealership with a new vehicle in a short period of time. The gentlemen in Finance were helpful as well (Rolando and Dan).I highly recommend working with Tony Manjarres at Mike Anderson Chevrolet for your next vehicle lease/purchase.

Awesome dealership

Totally awesome dealership. Everyone is so nice and friendly. They want to help their customers get the best deal possible and they want complete satisfaction!!!!

This place is like a stalker ex who can't take a hint.

Stay away from this dealership. They use false advertisement to get you to test drive a car (free gas card with a test drive, then they don't give you one). Then once they get your information, they call you repeatedly, several times a day, for over a month. If you block their number, they will call you from another number. If you block that number, too, then they will block their number so you can't keep them from calling you. This business is shady. Avoid unless you want to be harassed. When it comes time to trade, I will definitely be going elsewhere. I don't like to trade at dealerships that harass me constantly. I've sent several "stop calling me" emails to no avail, too. This place is like a stalker ex who can't take a hint.

Royal Treatment!!!

What a great experience!!! I want to thank Guy and Tony for for their exceptional effort. From the minute we started they made buying my car easy and actually, fun. It is rare these days to find this kind of exceptional service but these guys nailed. Thanks again!!!

Happy

Diego was a great help in making buying a new car stress free. He was helpful, respectful and honest. It was a great experience. I love my new Equinox.

Rachel Peterson at Mike Anderson Chevy Chicago

Rachel Peterson at Mike Anderson Chevy Chicago5333 W. Irving Park RdChicago, Il, 60641Rachel Peterson is by far the person to see if you need a new car. Rachel is the best Sales & Leasing Consultant that I have ever worked with. She remains down to earth and easy to talk to while trying to get you the car that's the best fit for you and your family. I was never pressured to buy a car just told all the facts and any adjustments that could be made to the car I was looking at, which was the Chevy Spark. I look forward to buying another car from Rachel Peterson soon! If you need a new car head over to Mike Anderson Chevy Chicago located at 5333 W. Irving Park RdChicago, Il, 60641 and ask for RACHEL PETERSON!!

Diego Florez

I felt very welcomed from Diego Florez. He was kind and respectful. Great customer service. Because of his great service, I highly recommend him. Diego helped me from the beginning and he explained everything I needed to know very well. I was losing hope in buying a car, but Diego made it possible for me to leave the dealership with a new car that same day. Thank you Diego!Me senti bienvida por Diego Florez. Fue muy amable y respetuoso.un excelente servicio al cliente. Debido a su paciencia y amabilidad, lo recomendare encantadamente a todps mi amigos y familiares, Diego me ayudo desde el principio y me lo explico todo lo que necesitaba saber muy bien. Yo estaba perdiendo la esperanza en la compra de un carro nuevo pero Diego hizo posible porque mi sueno se hiciera realidad al conceguir un carro nuevo ese mismo dia. Gracias Diego! que Dios te bendiga siempre, fuiste un fran amigo

great staff from beginning to end of the deal

Great staff second car bought they work with what you have and keep in touch to make sure everything is still great recommend for any new time buyer or any buyer mike Anderson best dealership in Chicago land area

what a wonderful place to buy a car from

Rachel work with me for a few days to get me exactly what I wanted the numbers were perfect her dedication is amazing I will forever me thankful to her and everyone at MIKE ANDERSON for making car buying so easy thanks guys

Rachel Peterson was AWESOME!!!

I came into the dealership with my mom to purchase a new cruze. Rachel greeted me at the door right away. I felt comfortable the whole time, I never once felt pressured during the process. She was very knowledgeable with the cars and payed attention to what I was looking for specifically. I would recommend anyone looking for a car to see Rachel! She really cared about finding the right car for me, not just about making the sale. Before I left she went over all the features, made sure I understood the radio and even paired my phone to bluetooth for me. She has even called me after I left to make sure I didn't have any other questions. Thank you again for helping me! I will definitely be back for my next car!

Awesome! Excellent! Friendly

This is my second time purchasing from Mike Anderson. I don't have the best credit but this is the second time I walk out of there with a car I'm extremely happy with. Friendly staff . Rachel was very helpful explaining everything in detail and making sure we were comfortable while waiting for our car to be brought from the main lot. I would recommend her to anyone!

needs help with customer service!!

I bought a new 2015 Chevy malibu & while I was waiting I had a question so I asked mr john stone my question & he looked at me like I was speaking another language shrugged his shoulders & told me he doesn't know go ask someone else... This man was very rud.. Next time I will just go to a different dealer to avoid rud customer service

Love chevy

I went in not knowing what I wanted but I know I wanted a new vehicle Ruben was very patient with me. I test drove 4 cars and still was unsure but finally Ruben suggested driving a malbui, I was unsure because I always drive SUVs or vans but when I test drove I fell in love I found my car match for me!!!

Awesome

This guy is so awesome he will make sure you're actually happy when you leave, very friendly, make sure you work with him. I liked him better than my dealer who sold me the car.

bad experience, rude manager

I drove an hour with my wife and son to look at a used truck. Truck was in overall good condition, but had mis matched rear seat which smelled and one had been chewed " obviously by a dog. Driver side mirror was broke and paint was poorly touched up . none of which was disclosed in the description or on the phone when I called. Then asked the lowest they would go on the price "they were already priced high" and the manager wouldnt even come out of his office. We were speechless. I was paying cash to.

A wonderful neighbor on the north side!

A HUGE thank you to Mike Anderson, Frank Segarra and Joe for helping me replace my broken window! My car was broken into, with the rear driver side window completely destroyed. Mike and his team were incredibly courteous, reaching out to their glass repair company and replacing the window very quickly. The entire staff was friendly, helpful, and even sympathetic :-) Thank you!

Best car purchase experience we have had for years

Jessie Fakhoury was very helpful. He listened carefully to our needs and budget. This was the smoothest purchase experience we have had. A+ dealer and service Dept.

Made the Buying Process a Breeze

After having poor experiences with other dealerships, working with Wally at Mike Anderson Chevrolet was a pleasure! He was very attentive and informative without being pushy. I really appreciate that. When it came down to negotiating the price of the vehicle and my trade-in, we agreed upon a fair value for both. Rolando in finance was speedy with the paperwork, and got creative with the bank options in order to get me the lowest payment possible. Great work, guys!

Great Place, Amazing Customer Service

Jessie was able to help me out so much in purchasing my 2014 Chevy Cruze. He was a great person to work with and kept in touch with my husband and I throughout the entire experience. Thank you so much for all your help! We will be surely be coming back to purchase our next car!

Bad dealer

I came in to this dealer to try to purchase a camaro. I was told I did not have enough credit to buy the car I wanted therefore I decided to go for something smaller. Once I decided to get a different car I was getting everything ready paper work etc etc. they gave me the keys for the car at the I was told I didn't qualify for that car either so they picked a car for me and it just a waste of time. All they care about is just to sell their cars they don't even explains things to you nor they talk to you straight forward. One way or another they try to screw you over. Bad dealer bad service bad everything.

Thank you!!!

The team at Mike Anderson Chevy of Chicago made my experience so smooth and exciting. Every part of the part went great and very efficient. The assistance that Wally provided was greatly appreciated. He educated me about the car and all the fun features it had to offer. He made me feel comfortable and cared for. Mike was great as well as I asked him many questions regarding my credit and he was extremely patient. He talked with me as we waited for all the paperwork to go through and just made the experience that much more special. Last but not least, Rolando is one fun individual. I did not think Finance could be so fun! I guess when you have decent credit life is much easier in that world. I loved his personality and happiness he brought. I would definitely recommend Mike Anderson Chevy of Chicago. It is far better than Lynch! :)Happy Buyer -Rachel

Great place to buy a new car; easy to deal with

I came here last week after a terrible experience at a dealership in the suburbs where I dealt with a patronizing, dismissive, loud, and pushy salesperson. My salesperson at Mike Anderson was Ruben Delgado, who was the exact opposite of the salesperson at the other dealership. Ruben was nice, friendly, and not at all pushy. The other dealership wanted to sit in an office and talk numbers right away -- they didn't even offer me a test drive. After being spoken down to after asking a simple question about a feature on the car, I decided to walk and went to Mike Anderson.Immediately after meeting Ruben, I sat down with him for a couple of minutes to talk about what I was looking for (another Cruze, because I'd had a Cruze for three years and liked it a lot, but this time I was looking to go with a model with the technology package) and then we went outside to look at cars and take a test drive. It was only after the test drive that we started talking about price, and Ruben was understanding and willing to help me stick to my budget while still getting me the car and features I wanted. I've bought and leased quite a few cars, and this was the easiest and most positive car-buying experience I've ever had. As a woman, I dread dealing with male salespeople at car dealerships, but Ruben wasn't at all condescending or xxxxxx, which was refreshing. It was a pleasure dealing with Ruben, and I highly recommend him if you're in the market for a new Chevy.

Waiting for Nothing

I went into Mike Anderson on a Monday afternoon to look at a 2008 Nissan Pathfinder LE. After looking at the car, I noticed the cars check engine light was on and that it required a jump to even test drive. My sales person was ready to do a deal with me but I told him the vehicle needed to be serviced before I did anything final. We came up with a mutually agreed on price and now all i needed was the service to be completed. I was told it would be done by Tuesday night, no later than wednesday morning. Tuesday came and went. Wednesday I called early, spoke briefly with my sales person Rolando and was told I will be contacted later that afternoon. Afternoon came and went, I called back, was transferred to his voicemail, after several times of that, I was told the service personal will contact me back in about ten minutes from Diane. 2 hours went by, I called back, asked for the manager and he finally told me the car needed $2500 of work and therefore was out of my approved price range. This was around 7pm now. I wasted 2 days and never got a car! The circumstances are not what bothered me, it was the lack of communication from my sales person, the lack of info from the secretary and the nonchalant attitude about wasting my time from the manager. Luckily, I did get my pathfinder today, for a better price and a better dealer. I'd never go to Mike Anderson again unless he changes his staff.

BEWARE AND AVOID AT ALL COSTS!!!!!

The worst, most dishonest, scrooge dealership that has been built. I had bought my Chevy Sonic from Zeigler Chevrolet (great place, opposite of Mike Anderson) and when I blew out my clutch in Chicago and had it towed to them, they did not honor my Nationwide bumper to bumper warranty. Basically they said that this was a user error and completely my fault. I wanted to speak with the GM warranty right away as to why this part was not covered under warranty. They said it would cost me $70.00 just for them to take a look at it and then I could take to warranty people. I paid the $70.00 and they said that 90% it is not covered under the warranty. Finally they gave me the warranty personnel phone number. I called them and they were going to do investigation. Turns out Anderson Chevy service department calls me back says that they will not cover it since this is a user error. They also told me that they can investigate further by pulling the part out and looking at it, however that would cost me an additional $300 + 2.4 thousand to replace the clutch. They also said that if I don't fix it at their location and go elsewhere, they will charge me an additional $30 for each day the car is in their parking lot.I ended up towing the car from their location to another shop which replaced the clutch for $900 dollars with all fluids.Here's the kicker... I go back to my dealership where I bought the car (Zeigler) to change my oil. They treat me treat me there fantastic as always. When I told them about the clutch problem I had, they said, "WHY DIDNT YOU BRING IT TO US? WE WOULD HAVE DONE IT FOR FREE. YOU OBVIOUSLY HAVE A BUMPER TO BUMPER WARRANTY" Anyways, nothing I can do about it now as I dont have the original parts.Just a BEWARE to avoid this place at all costs, as you will be mistreated and they will try to milk you for every penny you have.WOW! Writing an update after contacting Chevrolet from the response to my review. It is complete absurd and very unprofessional of General Sales Manager Guy Cesario's end since he writes a response to every review and then does not respond back to you when you contact him. Here is email the entire email thread where Guy Cesario would not respond to. The only part I edited from this thread is my last name and full email. ------------------On Monday, March 24, 2014 10:14 PM, Rocky atyahoo.com wrote:Guy,My car currently has 29.5K miles. To be more specific it is a 2012 Chevy Sonic LTZ Turbo. It came with 3 Year/ 36,000 thousand mile warranty. However, I bought the extended warranty to 100,000 miles / 6 Years. This is assuming your question was related to the warranty.I repaired the car at A A Auto & Truck Service, INC in Alsip, IL. The repair was done when car was at 27,742 miles. RokasOn Monday, March 24, 2014 7:58 PM, Guy Cesario guy.cesarioatmikeanderson wrote:Rokas, I have 2 questions for you that I need help with:1. Where was the car Repaired at?2. What are the miles on the car and what date was it purchased?Thanks,GuyOn Mon, Mar 24, 2014 at 7:50 PM, Rocky atyahoo.com wrote:Hello Guy,I wanted to thank you for responding to my yelp review and offering $70.00 reimbursement for the service charge and $225.00 to get my car towed all the way to Alsip. However, my issue is that this should have been covered with a bumper to bumper warranty, and I would also like to have $900 reimbursed for the clutch + labor it cost me to fix it. I believe this is very reasonable as your dealership quoted well over 2 thousand to have this issue resolved.Rokas S.-- Guy J Cesario IIIGeneral Sales ManagerMike Anderson Chevrolet

Out of State Buyer

After months of shopping the country for the exact car. Mike Anderson Chevy had it. I was a little nervous about purchasing the vehicle so far away. After submitting my offer that was accepted everything after that was a breeze. They did and said everything to a T. Thanks again.

False advertising or poor record keeping

My husband called to inquirer about a Jeep Liberty last week to see if it was still there and was told it was. He left work in Wauconda and drove to Chicago to check it out. When he got to your dealership he found out the Jeep had been sold the day before. That was the day you lost our business. We didn't want to do business with a company who either deliberately lied to him to get him in the store or had such lousy record keeping that he was given this misinformation. At either rate our time is too valuable to waste

Accountant

Excellent customer service even they are helping and paying gas card to see their inventory. I would like to buy and check their inventory.

bad service terrible car

drove from rkfd il .took two hours to get there.. add on internet showed this very nice mustang conv for sale,,got there and was introduced to salesman,,went ok ,,he took me outside to look at car..car was scratched up in many places,, big chips on hood and bubbled paint on hood and trunk lid..interior was trashed and dirty .. top was filthy and brown with dust..i told him i wasnt interested in this car,, never once did he offer to look at inv or another vehicle,, then once back inside him and another salesman begin to laugh and tell me this is there multi colored mustang..it WAS yellow and now it is blue.the were crass,, unprofessional,, and very not interested in selling a car so i just excused myself and left,, WHAT A JOKE THAT PLACE IS WONT EVER RETURN THERE AGAIN

Mike Anderson Chevrolet-good deal and great people

I just purchased a new Sonic from Joe Anderson at Mike Anderson Chevrolet. It was a quick, easy, and friendly experience. Additionally, Kerry in finance was quick, professional and friendly. I would highly recommend this dealership. I drove 50 miles to get there and it was definitely worth it.

I decided to bring my 2011 Camaro to Mike Anderson...

I decided to bring my 2011 Camaro to Mike Anderson Chevrolet for service after dealing with another Chevrolet service department in the city. Mark, my service advisor was polite, professional and friendly. The work performed was top notch although a bit expensive. Some of the work done on my car involved ordering parts. Unfortunately, the wrong parts were ordered, not really Mark's fault but it ended up in another visit to the dealership. When the work was finished, the car was washed and waiting for me. I would be happy to recommend Mike Anderson Chevrolet to friends and family. They seem to be fair and honest just a little on the pricey side. I will bring my car back to them for service from now on.

I stopped by the dealership Saturday May 11th early...

I stopped by the dealership Saturday May 11th early morning. The Salesman Fawaz helped me and was suppose to be helping me get a Camaro. I ABSOLUTELY love Camaro! He runs the credit and my score is a 644 but he tells me that General Motors approved me for an amount but him and finance manager are trying to get more money and he will call me back Saturday afternoon.Not only did I not here back from him but I've called him every day this week and he continues to give me the run around. This dealership is not professional and I wouldn't recommend them to anyone. He has made my shopping for a Camaro HORRIBLE because now that he's run a hard credit inquiry on my report, I don't want to really go anywhere else right now because its too soon and could damage my credit further.Mike Anderson Chevrolet in Chicago has given me a very bitter taste and bad experience!

Beware of Mike Anderson Chevrolet in Chicago on Irving...

Beware of Mike Anderson Chevrolet in Chicago on Irving Park Road. My husband went to Mike Anderson Chevy to purchase a vehicle. After spending about five hours there, he was told that everything was okay and he could take the vehicle home. I met him there during the last part of his visit. I was initially told that I was not needed on the financing and that he was approved. They were only waiting for the car to be delivered. They even asked him to take everything out of his other car and gave us bags to put our things in. Once the car was delivered, they realized it was a five speed and they knew we wanted an automatic. They told us the price would increase and I needed to be on the financing. We left in disgust since it was apparent that the sales person ordered the car to be delivered and did not notice that particular car was a five speed. After, I called the Chevrolet Corporation to make a complaint. It was never really resolved but the manager at Mike Anderson knew we made a complaint. Since that complaint was made, Mike Anderson Chevy has run our credit at least 15 times, which resulted in our credit scores lowering significantly. I know this because we keep getting letters mailed to us for all the different banks Mike Anderson made inquiries to. We also went to another car dealership and that finance manager pointed it out to us how many inquiries were made by Mike Anderson Chevy. The amount of times our credit reports have been run appears to be an act of retaliation from Mike Anderson Chevy.

friendly and down to earth.

Jesse is the man he went the extra mile to make sure we got a great car at a price we could live with. The whole staff was extremely friendly and down to earth. Thanks Again, we will definitely recommend your dealership to anyone looking for a new car.

no hassles, haggling, no pressure

After going to several dealers, the staff at Mike Anderson was by far the best. Jesse my salesperson was very informative, and helpful. He went all out to make sure I got the car I wanted, in the color I wanted. There was no hassles, haggling, no pressure to make a purchase and this made for great buying experience.

amazing

I never thought I would deal with such a friendly and professional staff when buying a car. The staff at Mike Anderson is they got me a great deal on a car as well as getting me good value on my trade-in. It felt like their only goal was to get me the perfect car, Thanks again to the whole staff for all your hard work, I love my car.

honest and direct sales environment

I love Mike Andersons honest and direct sales environment. The sales and management staff were accommodating, friendly and worked hard to make it the perfect buying experience. There was no haggling, and no pressure to make a purchase all they were interested in was making I was happy and I was.

Mike Anderson rocks!

Mike Anderson rocks! This was my first new car purchase they made sure that I would be able to get the car that I wanted. The staff spent time explaining the process to me along the way and made sure I was comfortable with all of the features of the car before I left. Just a real comfortable visit from beginning to end.

the best!

Out of all the car purchases that I have made, this one was the best! Everyone was very easy to get along with. They answered all my questions and got me on the road with my new car in no time.

Very helpful and knowledgeable!!

Everyone on the staff was very helpful and knowledgeable. My Salesperson Wally was especially helpful when it came to getting past my so-so credit problems and getting me good rate and a good deal. I appreciate everything the staff at Mike Anderson did to make my first car purchase a great success.

I received excellent service from Jesse

I received excellent service from Jesse, he worked hard to find me the right car and make a deal that left me happy. He kept me informed from beginning to end on the entire process and advised me of all my possible buying options. Thanks to Mike Anderson and Jesse I will surely return to this dealer for my next new car purchase.

I finally got my dream Camaro

So I finally got my dream Camaro after looking around I found it at Mike Anderson. I set up an appointment and when I came in the car was ready to go for a test drive and after a little chitchat we came to a deal that left everyone happy and me behind the wheel on one awesome ride. Thanks for keeping the process simple and stress free.

Took good care of me

I recently got a new job that I cant get to on public transportation so it was time to buy a car, not a task I was looking forward to but the people at Mike Anderson took good care of me and led me smoothly through the process from beginning to end. Its been about 10 years since a had a car so it was especially nice when they took the time to really go over the whole car and all the new technology with me after the sale.

straight forward honest car buying experience

Just a great, straight forward honest car buying experience, they got me the car I wanted at a price I can live with and they did it with any run around or bull. Thanks to Wally and the whole staff for really doing a great job.

Awesome to work with

This is the second car I bought from Mike Anderson but the first I got from Wally. He was awesome to work with, easy going but hard working when it came to getting me a great deal. If you are looking for a new/used car without all the hassles that can so often come with getting a car go to Mike Anderson and see Wally, youll be happy you did.

awesome new Malibu

I recently came in to traded in my old beater for a new or almost new car, Wally and the staff at Mike anderson were great. They really took good care of me make sure I got a good deal on both my trade-in as well as my new car. They worked their magic and I was actually able to drive away in and awesome new Malibu the same day and without paying an arm and a leg.

I got a fantastic deal on a 2012 Silverado

This is our third vehicle from Mike Anderson; we have previously bought a 07 Impala as well as a 2010 Malibu. This time around I got a fantastic deal on a 2012 Silverado it perfect for both my work and our play on the weekends. We have always been very happy with the customer service at Mike Anderson and our latest experience was no different, thanks again and keep up the great work.

brannan69

I went to the dealer on Saturday and was looking for cars outside. Wally came out to me and at that point he got my business he came outside in the cold just to see if I needed help. Wally worked with me and got me a great deal, hes great guy, should be manager in the future.

I went to the dealer on Saturday and was looking for cars...

I went to the dealer on Saturday and was looking for cars outside and Wally came to me outside and he got my business For coming outside in the cold with me great guy should be manager in the future

Five Stars to everyone a Mike Anderson!!

Mike Anderson is the only dealership I will go to. I have been bringing my old car here ever since I moved to the area about two years ago and the service has always been awesome. So when the extended Warranty ran out I decided it was time to trade it in and get a something new. The sales staff is just as great as the service staff everyone was friendly and made sure I was happy with every part of the deal before any part was finalized. Five Stars to everyone a Mike Anderson!!

sales atmosphere was nice and relaxed

The sales atmosphere was nice and relaxed didnt feel pressured at all. I came in looking for a car to get around the city and got a great deal on a left over 2012 Cruze. Its perfect easy enough to park and really good on gas mileage.

whole process went quickly and smoothly

This is the second car I bought from Mike Anderson (first new one). Everyone on the dealership staff was very friendly and helpful. Jesse, in particular, was very knowledgeable and he worked very hard to find me the perfect car that fit my budget. The whole process went quickly and smoothly I couldnt ask for anything more.

Good value for my junker

After having a lot of problems with my old car I decided it was time to trade it in so I wouldnt be stuck in the dead of winter with a dead car that didnt work. The staff at Mike Anderson was great got me good value for my junker and got a good deal on a left over 2012 Traverse. Now Im riding in style and Im ready for winter;)

Done quickly without a lot of stress!!

I recently started a new job and after years of not needing a car I needed one and quick. After talking to a few friends at my new job who had a similar problem, I decide to go to Mike Anderson. Everyone on the staff was great! They helped me look at a few models before a settled on a new Chevy Cruze its perfect for what I needed, the price was right in my range and most importantly we got the deal done quickly without a lot of stress

friendly and wont try to rip you off!!

If you are looking for a great place to get a car with a staff that is friendly and wont try to rip you off this is the dealership for you. They got me a great deal on my new truck and saved us enough money that well be back for a car for my wife in a few month after we pay of Christmas. Thanks again for everything you guys gave us a great start to the holidays.

They took great care of me!!

Chicago is a tough city but one thing that is super easy is getting a good price and great customer service from Mike Anderson. The staff is so friendly and they took great care of me, from finding the car that was perfect to getting it to a price I could afford, really a five star experience all the way.

the best dealership!!

This is easily the best dealership I have had the pleasure to buy from and it really was a pleasure! The whole staff was very informative and worked with me to find the perfect car for me. They really worked hard to earn my business and it felt nice not to be treated like a number but instead as a valued friend and customer.

Awesome to work with

Jesse is awesome to work with he a nice honest salesman who works hard for his customers. If you are in the market for a car or truck stop by Mike Anderson and see Jesse hel make it happen!! Thanks again!

always fair and very affordable.

Five Stars!! All around great service!! Ie now bought two cars here and I sure Il be back for a third in a few years. The service I receive is always professional, honest and pleasant and the deals they get for me always fair and very affordable.

Didn feel pressured at anytime!

Everyone at the dealership was very friendly and helped me get everything in order for my purchase. I didn feel pressured at anytime and by the time I left I knew the car inside and out. If you need a car go to Mike Anderson they take care of their customers

Great Service

They are very helpful great place to go for a car or truck they are friendly and kind and great service

I had a wonderful experience

They were very enthusiastic about finding me a great new car and worked hard for me to get it down to a price I could live with. I want to thank everyone on the staff I had a wonderful experience and the car and the deal were well worth my drive from Michigan!!

great deal on a car

The staff at Mike Anderson is amazing they got me a great deal on a car even with my so-so credit. I never deal with such a friendly and professional staff. I truly feel that there only goal was to get me into a car that made me happy in every way. Thanks again to the whole staff for all your hard work.

Best car buying experience ever.

Thank you to the staff at Mike Anderson for giving me the best car buying experience ever. I told them what I needed, what I could afford and they work with me to fine a car that I was happy with that was in my price range. I strongly recommend if you are looking for a car stop by Mike Anderson you will not regret it.

Willing to go to the extra mile!

The people at Mike Anderson are great and they really are willing to go to the extra mile to get you into the right car. They negotiated a price that was comfortable for us on great new Chevy with no pressure. Keep up the good work folk!!

EVERYTHING WAS GREAT!!

EVERYTHING WAS GREAT!! From the moment we started our Internet request until the time we signed the papers, everyone on the staff was super helpful, answered all our questions and really helped us find the perfect car for us.

Experience

I had been looking for a vehicle for some time and I found it in Chicago. I contacted Dora and she helped me settle everything. I drove in from MI and picked up my car.

Thank you so much Reuben.

I went to mike Anderson due to the fact that on my first visit they helped me very well with the type of car we were looking for. But after two month I noticed that we weren't as happy with the car we noticed a few problem with the car I then return and spoke to Reuben who had helped me with the car that we purchased once I told him of the problems we had he said he was going to see what he can do and what he did was help me to get the right car this time it has the power I need to tow my boat and also the space for my kids without losing the luxury of the look and feel of the car. Reuben also kept us in the price range that we can afford thats why I'm happy with mike Anderson Chevy and will recommend others to this location thank you so much Reuben.

He was very nice and friendly

I went in for an oil change on the car that I had and came out with a new truck. Ruben Delgado was the one that helped me. He was very helpful answered all my questions and informed me on everything I needed to know. He was very nice and friendly. If I know of anyone trying to get a car I will make sure they go to him, he a great employee.

i went in for an oil change on the car that i had and...

i went in for an oil change on the car that i had and came out with a new truck...ruben delgado was the one that helped me...he was very helpedful. answered all my questions and informed me on everything i needed to know... he was very nice and friendly...if i know of anyone trying to get a car i will make sure they go to him. great employee

great salesman

Jesse Fakhoury is a great salesman, I've bought two cars from him and definitely would recommend him to my friends, coworkers and family. Im very pleased with the service he provided and I love my car.

Jesse Fakhoury is a great salesman, I've bought two cars...

Jesse Fakhoury is a great salesman, I've bought two cars from him and definitely would recommend him to my friends, coworkers and family. Im very pleased with the service he provided.

He treat you like a friend!

I would like to say Ruben Delgado of Mike Anderson Chevrolet in Chicago is a phenomenal, understanding, helpful person. My husband and I brought our second vehicle with them our first was a 2009 Tahoe it was love at first site. When Ruben gave us a courtesy call about our Tahoe my husband took it as a sign, it was time for a upgrade. When Ruben mention about a 2012 Tahoe, my husband jump for joy! Once again Ruben Delgado is a charming gentleman and very knowledgeable with his vehicles you can see the passion he has on helping his customers. I would recommend my family and friends to Ruben Delgado, because he doesn't treat you like a number he treat you like a friend!

Awesome customer service

Awesome customer service, great atmosphere. I recommend Jesse Fakhoury 100%. He is the man he is the best person to do business with and gives 100% in all he does. Thanks Jesse

Had a very pleasant experience!!

All the folks we worked with at the dealership were friendly and honest. We had a very pleasant experience with sales/financing and we appreciated the extra effort to make sure our vehicle was completely ready for us. They even helped us in setting up and understanding the technology in our new car. Thanks for everything

Awesome customer service, great atmosphere. Best person...

Awesome customer service, great atmosphere. Best person to do buisness and give 100% in all he does. Recommend Jesse Fakhoury 100%. He is your man.

I would like to say Ruben Delgado of Mike Anderson...

I would like to say Ruben Delgado of Mike Anderson Chevrolet in Chicago is a phenomenal,understanding,helpful person. My husband and I brought our second vehicle with them our first was a 2009 Tahoe it was love at first site. When Ruben gave us a courtesy call about our Tahoe. My husband took it as a sign, it was time for a upgrade. When Ruben mention about a 2012 Tahoe, my husband jump for joy!Once again Ruben Delgado is a charming gentleman and very knowledgeable with his vehicles you can see the passion he has on helping his customers.I would recommend my family and friends to Ruben Delgado, because he doesn't treat you like a number he treat you like a friend...

I went to mike Anderson due to the fact that on my first...

I went to mike Anderson due to the fact that on my first visit they helped me very well with the type of car we were looking for. But after two month I noticed that we weren't as happy with the car we noticed a few problem with the car I then return and spoke to Reuben who had helped me with the car that we purchased once I told him of the probLems we had he said he was going to see what he can do and what he did was help me to get the right car this time it has the power I need to tow my boat and also the space for my kids with out losing the luxury of the look and feel of the car. Reuben also kept us in the price range that we can afford that why I'm happy with mike Anderson Chevy and will recommend others to this location thank you so much Reuben.

Very professional, hardworking, and awesome

Very professional, hardworking, and awesome the whole staff seem to work hard to get me the car that a wanted at a good price. I would recommend any one buying a car use this dealership their customer service is out of this world. Thank you.

very friendly and knowledgeable

Jesse was very friendly and knowledgeable about the car we were interested in. He worked very hard at getting us a price we were comfortable with. Thank You.

Everyone was friendly!!

Everyone was friendly, outgoing, and didn't harass me at all, this is by far the best dealership I have ever bought a new car from. They help people that don have great credit and help ensure that you will walk away with something safe for you and your family. I will recommend this dealership to anyone I know that is looking at buying a car.

Jesse was very friendly and knowledgeable about the car...

Jesse was very friendly and knowledgeable about the car we were interested in. He worked very hard at getting us a price we were comfortable with.

I am completely satisfied!!

5 star, I am completely satisfied with my new truck purchase. The customer service was excellent. Everyone was very friendly but also professional. I was very happy with the deal I received and I have already started recommending your great dealership to everyone I know.

Customer for life!!

The whole sales staff was knowledgeable and eager to tell me everything I wanted to know about my new Chevy. The price I got was way lower than any other dealer I shopped at, and they followed up with me in the first week to make sure I was satisfied. I am a customer for life!

very knowledgeable

Jesse, in particular, was very knowledgeable and he worked very hard to find us the right car for the right price. Everyone at the dealership made the entire process of buying the car was fast and easy.

Professional friendly!!

Professional friendly and everyone had a great knowledge of the products. I felt no pressure and left happy in my awesome new car!

Everyone was super friendly

Everyone was super friendly and informative. They were easy to deal with and no one was pushy. I love my new car and will be tell everyone about the great job everyone did in getting me it.

The costumer service is a outstanding

The costumer service is a outstanding. Everyone is great to work with from the salesperson to service department. I would highly recommend that anyone looking for a new car, look here.

They want to help you!!

I believe that Mike Anderson Chevy has hard working people that want to take care of you. They want to help you get the best deal possible for new cars. The people that work there are great and friendly. I have recommended this dealership to all my friends and co workers.

wonderful professionals

I would like to thank the wonderful professionals at Mike Anderson Chevrolet. This was by far the most enjoyable buying experience ever. Special thanks to our salesman J. Devine and B. Larson you guys were great!!

I went in the dealership for my third oil change, on my...

I went in the dealership for my third oil change, on my way out I saw Ruben who sold me my car, we talked to catch up, then talked about the new model of my car, and I found out that the 2013 model of my car came with exactly what I wanted my first car to look like I was so excited for that so he told me that we can trade if I wanted to, I decided to and I trusted him that he would make the trade simple to understand and I would get what I wanted and he did like before with my first car, he knows me very well in what I want , so on that day I drove in my 2012 Chevy sonic silver and drove out with my beautiful 2013 Chevy sonic blue car with a smile on my face. That was five days ago and I'm really happy with my car,and i wanted to thank everyone that day for all their help on my trade in , it means alot to me, and of course thanks again to Ruben Delgado, I always appreciate your help.

Five stars

Five stars mike made us feel comfortable and at home. He answered all our questions and concerns. He was great a great guy to work with and got us into the perfect car.

The whole process was very easy and pleasant.

Everyone at the dealership was very friendly and helpful. Jesse, in particular, was very knowledgeable and he worked very hard to find us the right car for the right price. The whole process was very easy and pleasant.

We were treated like family!!

We were treated like family!! Everyone worked hard to make sure that we were quickly taken care of and got the car we wanted at a price we could afford.

An excellent experience!!

Jesse was a great sales consultant, I felt he was on my side and not just trying to make a sale. He took the time to make sure I got everything I was looking for and that made for an excellent experience. I highly recommend Mike Anderson Chevrolet of Chicago to anyone looking for a car.

Helped me out a great deal in finding my car!!

Jesse helped me out a great deal in finding my car. He was honest and upfront. Very grateful that I got the chance to work with him. I would definitely refer this dealership to other people. Overall a wonderful staff!!

A BIG THUMBS UP!!!

This was my very first car purchase. Everyone was so very nice and I love my car I will be back agian in the future!!!! PS JOHN FLANNAGAN REALLY WENT OUT OF HIS WAY A BIG THUMBS UP!!!

Just a great dealership!

Just a great dealership and salesperson. I recently purchased a vehicle from Jesse, he was great very helpful and listen to all my concerns. I would definitely recommend Jesse to a friend.

The costumer service is a outstanding!!

The costumer service is a outstanding. Everyone is great to work with from the salesperson to service department. I would highly recommend that anyone looking for a new car, look here.

Hard working people that want to take care of you!

I believe that Mike Anderson Chevy has hard working people that want to take care of you. They want to help you get the best deal possible for a new cars. The people that work there are great and friendly. I recommended this dealership to all my friends and co workers.

Buying a new vehicle at Mike Anderson Chevrolet in...

Buying a new vehicle at Mike Anderson Chevrolet in Chicago was a very pleasant , easy and painless experience. From the minute we were greeted at the front door until the moment we drove away in our awesome brand-new Equinox LTZ, every person we encountered was great. We test drove a few vehicles with Jesse and he was very knowledgeable and had all the answers to our questions regarding each vehicle . He was very pleasant , friendly, and made sure we found the right SUV for our family . Mike in finance made sure we got an excellent finance rate with the right company and with rebates . Kerry walked us thru the final steps and was very informative about some incentives that we didn't even know were out there, e.g. First three months, no payment with the bank we went with (option). I cannot stress enough how nice it was to walk into this dealership to not feel pressured at all . My husband used to compare walking into a dealership the same as walking into a dentist for a root canal . Not anymore, as we drove away in our new SUV, he was already planning on coming back within a month or two for another new vehicle for himself ! I will make sure to let everyone know who is shopping for a new or used vehicle that there is no better place to go in Chicago . This staff is fantastic.

I had a great experience!!

I was very nervous going in the dealership but the people were very inviting. It was my first time buying a car and came in for a used one. Didn think my credit was good enough since I'm young. I was wrong and surprised and how I drove home with a New 2012 Chevy Sonic. I really appreciate Ruben Delgado for all his help with one of the most important choices I could make, my first car. He was so detailed in explaining all my options and made sure I was getting, what was best for me. I had a great experience there everyone was so friendly and Im very happy with my new car.

No Comparison!!!

Going to Mike Anderson Chevy was my moms idea and I even visited their competitor Jennings Chevy so I could compare price quotes and get the best trade in offer possible. Mike Radzinski and Jesse Fakhoury went above and beyond to make sure there was no comparison in the 2 dealerships. I was certain I wouldn't be able to get financed with my credit and sure enough I was approved. The interest rate almost had me withdraw from the deal but that's my own fault for not having good credit. I grabbed a co-signor and drove off with 2.9% financing and happier than ever in my new Chevy Cruze LTZ! I would recommend their dealership to anyone I know and even those I don't know! I'm looking forward to the same experience when I go to them for service!

THANK YOU SOOOOO MUCH!!!

Today was one of the greatest days of my life. Mike and Tim worked magic to get me out of my old beater car and into a nice used Chevy Cobalt. Being a recent college grad and having a poor credit rating, they were able to work with financing to get my monthly payments into my budget as well as find a car that was fit for me. The experience these two individuals possess in their efforts to help people find a car and obtain financing is outstanding. They made me want to hug and squeeze them so much for making my day and a dream come true. Anyone out there looking for a new or used car should see these gentleman. I appreciate all that they have done for me and will be forever grateful to them. THANK YOU SOOOOO MUCH!!!

These guys are nothing short of magical!

I have owned many cars, so I have been in many show rooms and spoken to many sales representatives. Never have I dealt with such a professional, helpful and knowledgeable staff, whose sole purpose is to make sure that the car buying is not only a pleasant experience, but certainly an excellent one. These guys are nothing short of magical! I will recommend Mike Anderson enthusiastically to anyone who is looking for a car. Thank you again for working on my behalf.

These guys are nothing short of magical!

I have owned many cars, so I have been in many show rooms and spoken to many sales representatives. Never have I dealt with such a professional, helpful and knowledgeable staff, whose sole purpose is to make sure that the car buying is not only a pleasant experience, but certainly an excellent one. These guys are nothing short of magical! I will recommend Mike Anderson enthusiastically to anyone who is looking for a car. Thank you again for working on my behalf.

I have owned many cars, so I have been in many show rooms...

I have owned many cars, so I have been in many show rooms and spoken to many sales representatives. Never have I dealt with such a professional, helpful and knowledgeable staff, whose sole purpose is to make sure that the car buying is not only a pleasant experience, but certainly an excellent one. These guys are nothing short of magical! I will recommend Mike Anderson enthusiastically to anyone who is looking for a car.Thank you again for working on my behalf.Sincerely,Patrick Murat

I went into the dealership on 4th of July 2012 to trade...

I went into the dealership on 4th of July 2012 to trade in my 2011 Equinox 2Lt that I previously purchased from Mike Anderson in ChicagoI wanted to upgrade into a 2012 Equinox LTZ and I was approved but I was unable to get my upgrade. But I will recommend this dealership to everyone looking for a New car ( new or used ) because the customer service here is great , and they are so caring and friendly people to work with that they felt as bad as I did because I was unable to get my upgrade. I have them on my Facebook and I will recommend everyone I know to go into Mike Anderson and see Mike Rzadki and Wally Fakhoury. Even through I was broken hearted because I did not have the $2,000 for the down payment so the deal of my dream car did not happen.. Mr. Anthony V. Evola...

Everyone was very helpful and courteous.

Everyone was very helpful and courteous. Car was washed and ready to test drive when i arrived to the dealership, with no waiting. The entire process of buying the car was fast and easy. Made rates and services offered very easy to understand. I would recommend to anyone to buy a car from this dealership

Excellent Service

Mike Anderson Chicago provided me with excellent customer service and I couldn be happier with my experience and my car. I will tell everyone I know to visit this dealership for all their automotive needs

Really put us at easy

Our salesman was friendly and professional. Really put us at easy and got us a great deal. If you are looking for a new car I recommend checking out what they can do for you

Pleased

Great experience, we are excited to get out on the road. Thanks for everything, we would not hesitate to buy future cars from Mike Anderson and would gladly recommend this dealership to anyone looking for a good deal on a car

I love Jesse, he was great!!!!!! I would recommend him to...

I love Jesse, he was great!!!!!! I would recommend him to anyone... This my first new car and he made the experience a pleasure. Thanks for everything.

Quick and Easy

My sales associate was extremely helpful and assisted me with any questions.This was the best car purchasing experience I've ever had. The price quoted was fair and the financing process was quick. I highly recommend this dealer to anyone.

Thank You so much Ruben Delgado. God used you in a mighty...

Thank You so much Ruben Delgado. God used you in a mighty way to get us in our car to get us home to Michigamme

We came from Michigan and heard great news about Mike...

We came from Michigan and heard great news about Mike Anderson Chevy. Jesse Fakhoury our sales representative was very helpful and knowledgeable. We are so happy with our 2012 Chevy Malibu and appreciate all the hard work Jesse did in getting the car we need. Thank you Mike Anderson and Jesse Fakhoury!

Mike Anderson Chicago set the standard in dealer customer...

Mike Anderson Chicago set the standard in dealer customer service. Jesse Fakhouri was a delight to work with. Will not purchase a vehicle from anywhere else or any where else.

I gave the ratings i did because my visit couldn't have...

I gave the ratings i did because my visit couldn't have been any better! I walked into the dealership in desperate need of a car and came out more satisfied than I ever expected. Mr. Jesse Fakhouri made sure that we chose a car that I was completely satisfied with. I also want to thank everyone else there who i did business with. My experience was wonderful and well worth my drive from Michigan, Im sure I'll enjoy my next purchase just as much if not more!

Haz was very knowledgable regarding the vehicle that i...

Haz was very knowledgable regarding the vehicle that i was interested in purchasing. He worked with my husband and I regarding the different options within the vehicle. We haven't purchased a new vehicle for a long time and he made us feel at ease. The test drive was great. I was completely satisfied with Haz. We would more than likely go back and purchase from him again.

My sales associate was extremely helpful and assisted me...

My sales associate was extremely helpful and assisted me with any questions.This was the best car purchasing experience I've ever had. The price quoted was fair and the financing process was a quick and through. I highly recommend this dealer to anyone.

To whom it may concern, I would like to thank Mike...

To whom it may concern,I would like to thank Mike Anderson Dealership for the warm welcome we received on our last visit. When I first met Haz, I was struck by his enthusiasm, knowledge and keen sense of what would most suit me and benefit my pocket. I have recommended him to a few relatives and friends so far.In short, Haz has served your company well , in turn , served us - your customers very well .mo kelly

From the moment I placed my Internet request until the...

From the moment I placed my Internet request until the time I left the lot, the staff were responsive to my requests, answered my questions and helped me find the car that was best for me.

Overall, the experience was positive as it ended in the...

Overall, the experience was positive as it ended in the purchase of a vehicle. There was a bit of a delay in getting things done, but the completion of the process got me into my vehicle, which ultimately makes me a happy customer.

jesse was extremely helpful and nice he took the time out...

jesse was extremely helpful and nice he took the time out to sit down and go threw all the options i had to really find me a car i could afford. The entire process was extremely pleasant n quick. I will make sure to recommend jesse you can tell he really enjoys his job.

Everyone was very helpful and courteous. Car was washed...

Everyone was very helpful and courteous. Car was washed and ready to test drive when i arrived to the dealership, with no waiting. The entire process of buying the car was fast and easy. Made it very understanding on the rates and services offered. I would recommend anyone to buy a car from this dealership.

Everyone at the dealership was very friendly and helpful....

Everyone at the dealership was very friendly and helpful. Jesse, in particular, was very knowledgeable and he worked very hard to find us the right car for the right price. The whole process was very easy and pleasant.

Jess was really friendly and honest and didn't pressure...

Jess was really friendly and honest and didn't pressure me at all, which I feel is really important. He gave me his cell number to contact him in case I need Anything, which I appreciate and feel like most people don't do.

Today was one of the greatest days of my life. Mike and...

Today was one of the greatest days of my life. Mike and Tim worked magic to get me out of my old beater car and into a nice used Chevy Cobalt. Being a recent college grad and having a poor credit rating, they were able to work with financing to get my monthly payments into my budget as well as find a car that was fit for me. The experience these two individuals possess in their efforts to help people find a car and obtain financing is outstanding. They made me want to hug and squeeze them so much for making my day and a dream come true. Anyone out there looking for a new or used car should see these gentleman. I appreciate all that they have done for me and will be forever grateful to them. THANK YOU SOOOOO MUCH!!!

Jesse Fakhoury was extremely helpful and very curtous...

Jesse Fakhoury was extremely helpful and very curtous with us, this is the third car that we have bought from him, we really recommend him to everyone, he is the best salesman that there ever was, we really enjoyed the buying experience when we bought our 06 malibu and our 07 impala, and now our 2012 silverado. We were extremely satisfied with this buying experience and we will buy our next car from him as well! Thanks Jesse! :)

Hi I recenty purchased a vehical from Jesse. He was great...

Hi I recenty purchased a vehical from Jesse. He was great very helpful and listen to all my concerns. I would definetly recommend Jesse to a friend.

I've been to several dealerships and I was turned down...

I've been to several dealerships and I was turned down because I they said I need a co-signer. I purchased 3 other vehicles in my name without a co-signer. I really want to thank Tim (sales) for the EXCELLENT job and his customer service! He worked out a few things and I brought my first new car, 2012 Chevy Sonic!!He put me in a brand new car and I was not expecting that! THANK YOU AGAIN!!!!!!!!!!!!!

I was very nervous going in the dealership but the people...

I was very nervous going in the dealership but the people were very inviting. It was my first time buying a car and came in for a used one. Didnt think my credit was good enough since I'm young. I was wrong and surprised and how I drove home with a New 2012 Chevy Sonic. I really appreciate Ruben Delgado for all his help with one of the most important choices I could make, my first car. He was so detailed in explaining all my options and made sure I was getting, what was best for me. I had a great experience there everyone was so friendly and Im very happy with my new car.

I visted Anderson Chevorlet by chance. My wife and I were...

I visted Anderson Chevorlet by chance. My wife and I were looking to buy a newer used car. We were leaning towards a Buick Enclave. Our salesman Jesse Fakhoury was very friendly he asked us what kind of car we were looking for. Jesse showed us the exact car we were looking for a used Buick Enclave. Jesse also showed us a GMC Arcadia and a Chevy Traverse all right around the same price. He let us drive all three but me and my wife really liked the Traverse. Now comes the interesting part, I never ever buy a car from the first dealer I visted. But Jesse was so friendly and NOT PUSHY as most salesman are, Jesse made it clear he was going to get the best price first time to offer us. My wife and I had a budgeted amount to buy a car and Jesse was so friendly that even though we should have visted other dealers we bought the car from Jesse. Dealerships could take a lesson in his selling technique.

We went in to the dealership specifically to look at a...

We went in to the dealership specifically to look at a used Mountaineer that we saw online. Jesse was incredibley nice and took the time to explain everything to us. We told him what we were interested in and that's exactly what he showed us. He was very easy to work with and I would definately ask for his help the next time I'm in the market for a car.Kerry was also great to work with. She took the time to explain all our options with the warranties and she never tried to up sell anything. She made sure we undestood what our financing was going to be. I would also ask for Kerry's help again.

My husband and I went to Mike Anderson Chevrolet recently...

My husband and I went to Mike Anderson Chevrolet recently looking for a used minivan. As soon as we walked in the door, we were greeted by friendly staff. We could not have asked for a nicer sales consultant (Jesse Fakhoury) and finance consultant (Terry Fakhoury)! They were both outstanding! They were extremely helpful, patient, and friendly. One thing we loved about working with Jesse and Terry is the fact that, while we were working with them, they did not treat us as a "sale", they treated us like family. You don't get that kind of treatment just anywhere! My husband and I went to several car dealerships before going to Mike Anderson Chevrolet, and none of the other dealership's customer service came close to what we experienced at Mike Anderson Chevrolet! We would definitely go back to Mike Anderson Chevrolet in the future, and we highly recommend them to anyone who may be looking to purchase a new, or used vehicle:-) ~John & Carolynn Cardone~

After looking for a car for a week, meeting jesse was...

After looking for a car for a week, meeting jesse was like a godsend. He was courteous, kind, and didn't try to sell us something that we either didn't want or like. He was very friendly and worked really hard on getting us approved on the vehicle we wanted. I already have told 3 people where I went because it was the least nerve recking car dealership with the nicest people.I love my new Trailblazer!THANK YOU JESSE FOR ALL YOUR HELP!!!!!

Service Review: So I had a problem at first that had...

Service Review:So I had a problem at first that had nothing to do with Mike Anderson, but the way they dealt with it was horrible. Luckily Chevy Customer Service took care of everything on their end. I had Smart Care service (A specific vehicle maintenance contract that covers chassis lubrication, oil, oil filter and tire rotation according to scheduled time and mileage requirements in your owner's manual.) I told them I wanted done what was covered under smart care. I had already had over 6,000 miles since my last rotation. My owners manual says 5-8000 miles while one Frank says 7-9000miles and another one says 7-8000 miles. So all they did was an oil change and that was it. Chevy messed up on their part and had my smart care under a wrong VIN which was caused by another dealership giving them the wrong VIN number. So Mike Anderson had to charge me until things got straighten out. The day after they said they would refund the next day. But did it almost a MONTH later. That's one issue. Another issue is they order the floor that goes in the trunk that covers the spare tire. This was like 3 months ago. They order the part and never called me. I go in to find out they have it but they ordered the wrong part. Finally they get it, I bring my car to them today and they tell me it will take a whole hour to do which only takes literally 5 min. Reason being, your appointment only means you can bring your car, we'll get to your car when we can. Really????? It takes almost as long as an oil change to take out a board and put in a new one. Never again am i bringing my car here again. I wasn't even going to bring it today but they had the part for my trunk. Oh and lastly I had to bring my car to them at least twice to fix something in the transmission. The first time they told me nothing was wrong until I went on a test drive with them to show exactly what they missed which i don't know how they could. Brought it back a second time because it was even worse then the first time. If you have a positive experience with them, that's great I'm glad, I wish only I had one. And It's frustrating because they are 5 blocks away from my house, now I have to find a further dealership.

Jesse was a great sales consultant, I felt he was on my...

Jesse was a great sales consultant, I felt he was on my side and not just trying to make a sale..excellect experience. I highly recommend Mike Anderson Chevrolet of Chicago..and Jesse Fakhoury as well!

Overall The expierience was pleasing. I went into the...

Overall The expierience was pleasing. I went into the dealship looking for paperwork on a Chevy Tahoe and walked out with a 2011 Suburban....Right, I know. The last dealship i went too I walked away from feeling very dirty, This time it was very good, Jesse went out of his way to help me. While waiting on the credit check a man in a wheelchair came in to inquire about the Chevy Camareo. Jesse, asked me if he could help him real quick. Jesse took the time and showed him everything about the car including lowering the convertable top and showing him the sound system in the car. The man ended up being a veteran. I thought that awesome!!!!!!Mike Anderson Chevrolet was a pleasure to do business with and will get my business in the future.P.S. On a side note there was a problem with the installation of an agreed upon aftermarket accessory. Both Jesse and the service manager Tim Jenney stood by me and got the problem solved in a timely manner.

My girlfriend and I had finally found a car that we...

My girlfriend and I had finally found a car that we wanted to buy and it was from a dealership that was right across the street from us. The service was extremely friendly and they were able to get us the best possible deal. Our salesman, Jesse, understood our situation and was very helpful in finding the best deal for us for the car we wanted.

Tony, was helpful and patient while we looked at the many...

Tony, was helpful and patient while we looked at the many cars they had available. He was also extremely helpful when we came back a few days later with some concerns. He answered our questions right away and helped us out as much as he could. Overall, it was a good experience and made the entire process less stressful.

Words can not express how greatful I am for the help and...

Words can not express how greatful I am for the help and service that I received at Mike Anderson Cheverolet. I drive past this place every day to and from work and decided that since I had just rolled over 100,000 miles on my current Chevy, it was time to start looking. (While I know that Chevys last much longer than 100,000 miles, I wanted the new car feeling too!) Upon walking in to the showroom on Irving Park I was welcomed by the receptionist and Jesse F. From Sales. He was just amazing. The best thing was that he was honest. Car salesmen have a bad rap for being these pushy, dishonest, people who are just looking for the next sale. Jesse was awesome. Asked me what I was looking for, took me around, and once he ran my info was honest with what I could afford. To make the deal even sweeter, He and Terry were able to pull off a miracle in getting me the credit line that I needed in order to get the vehicle of my choice. Before I knew it, I was driving out of the lot with the new Tahoe that I was hoping for.

Jesse Fakhoury was one of the most attentive individuals...

Jesse Fakhoury was one of the most attentive individuals I have had the pleasure of dealing with. He was very responsive with the questions I wanted answered and his humor which is to die for also made for a funtastic experience. He seems to know his stuff and I would recommend him to anyone if they were looking to buy a car.

I went in today just planning on beginning my search for...

I went in today just planning on beginning my search for a new car. I was leery of finding a dealer that could offer me a decent percentage rate due for financing due to my recent credit score. Little did I know, I'd be walking out with a new car in hand! The service by all of the personnel from financing, sales, and maintenance was outstanding. Everyone was extremely courteous and patient with me. Both Jesse and Wally put me at ease, explained everything to me, answered all my questions and made sure I was comfortable. I would highly recommend working with the staff at Anderson Chevrolet. Sandie Capsuto

Going to Mike Anderson Chevy was my moms idea and I even...

Going to Mike Anderson Chevy was my moms idea and I even visited their competitor Jennings Chevy so I could compare price quotes and get the best trade in offer possible. Mike Radzinski and Jesse Fakhoury went above and beyond to make sure there was no comparison in the 2 dealerships. I was certain I wouldn't be able to get financed with my credit and sure enough I was approved. The interest rate almost had me withdraw from the deal but that's my own fault for not having good credit. I grabbed a co-signor and drove off with 2.9% financing and happier than ever in my new Chevy Cruze LTZ! I would recommend their dealership to anyone I know and even those I don't know! I'm looking forward to the same experience when I go to them for service!

A stress free experience. Jesse Fakhoury was patient and...

A stress free experience. Jesse Fakhoury was patient and informative about each vehicle we looked at. Jesse and Mike Z. (G.M.) worked together and were willing to negotiate a price that was comfortable for us. No pressure. Keep up the good work gentlemen.

THIS WAS MY SECOND TRIP TO THE DEALERSHIP, FIRST TRIP WAS...

THIS WAS MY SECOND TRIP TO THE DEALERSHIP, FIRST TRIP WAS TO LOOK AROUND AND JUST GET SOME QUESTIONS ANSWERED. WELL, MY QUESTIONS WERE ALL ANSWERED AND I LEFT BEINGVERY HAPPY AND INFORMED. SECOND TRIP HAPPEND THIS PAST SATURDAY, WENT IN, ASKED SOME MORE QUESTIONS AND DECIDEDTO BUY. SERVICE WAS GREAT, I WAS NOT PRESSURED AT ALL AND FELT VERY COMFORTABLE. WE ARE HAPPY WITH OUR PURCHASE AND THE GREAT SERVICE WE HAVE RECEIVED.SINCERELY,MR & MRS CASEY BYSIEK

This was the best car purchasing experience I've ever...