Midway Auto Group

Midway auto group

The customer service is great and will meet your needs.

Carla Butler

I would definitely recommend Midway Auto Group to anyone interested in purchasing a new vehicle.The process was painless and they were extremely friendly and helpful.I am excited that I will be driving my new SUV home today !!!

Excellent experience

Sam was great to deal with and the overall experience was excellent. Great SUV, great price and awesome service. Can't ask for more than that.

Beware of Owner Sean Amir

My problem is with the owner Sean Amir. He doesn't stand by his vehicles and goes back on his word. When you purchase a vehicle and the vehicle isn't what was represented, the dealership should do what they can to fix the problem. The salesman that sold me the vehicle said that Midway would take care of me. They didn't. I worked out a poor agreement on my part just to put this deal to rest. Even after the owner agreed to reimburse me a small amount to help repair the vehicle, he never followed through even after he promised 3 separate times in emails to follow through. My advice is to know what and who you are dealing with. With an "F" rating at the BBB, you can make your own choice.

Great car buying experience!

We found a vehicle advertised online and followed up with Samantha Massey here at Midway. Samantha was extremely helpful and professional. There was zero pressure to make a decision and she left us alone to make a decision. The buying process, including the credit application, was very smooth. The manager was able to get a great financing deal for us and there, again, was no pressure to purchase "add-ons." It was a great experience and we got the vehicle we wanted at a fantastic price!

IS 250 Excellent Service

Sam was awesome. I went in, test drove and with in 30 minutes, I was in my new IS 250. No hidden fees or false advertisement. I definitely recommend Sam and Midway Auto

Great service no GImmicks

Sam took great care of me. I purchase a IS 250. Everyone was friendly and the service was fast,. No Gimmicks or pushy sales people.

Great Experience

Samantha was a pleasure to work with. Everyone was helpful and friendly, answering all of my questions and concerns without high pressure tactics. Inventory was well kept with good deals.

awesome experience

The experience was amazing, I thought it would take a couple of days to even get the car but to my amazement I drove the car home the very same day!!! The staff was super friendly and very helpful, I would highly recommend this dealership to anyone who will listen.

Cathy Phares

This was the VERY best experience buying a car EVER. Samantha Massey was extremely helpful, knowledgeable and went beyond the call of duty!! I highly suggest if you are looking for a vehicle to come by Midway Auto Group in Addison.A must visit!!!!!!!!!!!!!!!!!!!!

great experience!

they're very helpful on getting what you're looking for. Great customer service. Thank you Midway Auto Group!

best truck ever

I was looking for a truck like this in New Orleans. I got online found this one and booked a flight. I got here and it is everything that I wanted.

Want an unethical dealer...buy here

The truck i bought broke down after i put 75 miles on it. I asked the owner to split the repair bill and he will not even return my calls. Doesn't feel right that he makes money on the sale, i have a repair bill of $3,200 and he won't even take or return my calls.

Kristen from Arlington

I had a fantastic experience. Everyone was so helpful and friendly!!! No hassle, just good people who want to do the best for you! I will send all of my friends and family here when they're in the market for a vehicle. Love these people!!!

Sam was exceptional in customal service

I was really amazed how buying a car can be stress free, everyone was helpful, my Range Rover just has seen on website, great work in following up Sam, paper work easy and instant. Pls I reccomend them.

Great service

Great buying i would recomend this place to anyone that is gonna buy a used car sam and mark were great

Samantha Massey

Samantha was very professional, Knowledgeable, and had all the answers to my questions! I know if I need to buy another car at Midway I would recommend Samantha!!

Government Instructor

Awesome customer service! Shawn was incredible, laid back, no pressure sales, ready to assist and help. I appreciate the honest deal. Highly recommend.

Great Car

Car exactly as described! Great buying experience. Tracy was very helpful and knew all about the car.

Good, Professional Service

Shawn was professional and helpful. I would describe my car buying experience as easy. I recommend this place.

Top Notch Company and Customer Oriented

A personal perspective from myself: I have recently purchased a vehicle with Midway Auto Group and I personally must say dealing with the company i.e. Mark, Tracey, and Shawn has been a blessing.They are a great team who genuinely cares about service and as a retail manager I am highly impressed. From start to finish they are the real deal. If you are in the Dallas/Fort Worth area and need a vehicle I would go into Midway Auto Group for a visit. A+++

Had an absolutely perfect experience.

Had an absolutely perfect experience. Shawn, Gabriel and Mark are excellent to work with. Highly recommend this dealership.

Dodge diesel

Ill make this quick... Just like Shawn and mark did for me..I stopped in for 5 minutes, new what I wanted,looked at my 2011 dodge diesel, said Ill take it and Left for work.I called and let them know what I needed and they did it. I said I would be down to sign and pick it up at 630 pm. they had me ready, I signed and again I was gone in 5 min.thanks so much guys!!!!check them out if you need a car or truck

Midway Auto Group - Sean is the man

I bought a rare car from Midway Auto from California, without ever seeing the car. Sean was great, he was very patient and helped answering all my questions. He also helped arranged for delivery to CA with a very reasonable quote. The vehicle condition is exactly as described. If you are visiting Midway Auto Group, make sure to ask for Sean!

Easy fast honest

We bought the exact used SUV that we wanted, with no hassle and straight talk. We recommend this business to anyone who is wanting to buy a car!

great to do business with.

Great to do business with. Took excellent care of us and worked with us. Would recommend coming here if you are in the market. Thanks guys from one happy shopper.

Great place to buy a used car

excellent service, easy buying procedure, nice people, honest and helpful

Mark provided great customer service!

My wife and I found a vehicle that we liked and went to Midway for a test drive. We didn't like the SUV after all but found another one we did like. Throughout the buying process, Mark listened to what we wanted and went beyond what he needed to do to make our buying experience a pleasant one. Shawn, the owner, also helped us in our buying experience. This was undoubtedly the most enjoyable, stress-free car buying experience I have ever had. Highly recommend Midway Auto Group and Mark! Thanks, guys!

Midway Auto Group

Shawn Conway was great to work with. No high pressure sale.

Great Customer Service

I had a great experience with Midway Auto, I am from out of town and they made sure I was taking care of.

Great Service

I had an amazing experience when I bought a car from Midway Auto Group. They were very quick and efficient with their work, and one of the most important things I experienced was they weren't pushy when trying to buy the car. The person who helped us was Shawn Conway, and he, along with the rest of the staff, did an awesome job! I highly recommend this dealership.

positive professional

Dealing with a totaled car that I had to leave in LA , I began the process of looking for a used car. Shawn Conway was professional not pushy attentive to what I wanted and not what he wanted to sell me. We are a family of four car drivers all used (that's what we believe to be the best buy in town used). My experience was all and more than you could want in buying a car. By the way I was a female buying a used car and Shawn showed the utmost respect and professionalism, though out the process. I would highly recommend Midway Auto Group We will be replacing an aging BMW and I will defiantly seek out Shawn at Midway Auto.

great car buying

yes. I had a very good buying experience from Tracy at Midway Auto group. I highly recommend anyone that is in the market for a nice preowned auto go see the staff there at midway auto group. they also offered better financing than my own personal bank. thanks guys.

Great Customer Service...Sean was an outstanding salesman.

Outstanding experience....will return. Shawn Conway was a very helpful salesman and worked well with our bank. The car was just as presented in the add, maybe better.

great service

Tracy took great care of me made the deal go smooth and very nice to deal with Thank you again guys great job Lance

Great place!

I had Sean as my dealer and he was awesome! Wasn't one of those annoying pushy salesmen, he was great and showed me exactly what I wanted and I couldn't be happier! They had a good selection and was willing to help in any way he could, definitely shop here for your next car! I know I'll be returning back.

Very Happy Customer

Very happy with my experience! Austin was very helpful and patient with me. This was my first car purchase on my own and I appreciate everyone taking their time to help me though it!

Awesome service from a team that pays attention!

From the moment I walked into Midway Auto Group I was treated to a great customer service experience! Shawn Conway answered all my questions honestly and with expertise. The thing I liked most is that I didn't feel pressured or haggled out of my money. Shawn made sure I had time to LOVE the deal I was getting. Even when I didn't like the "terms", Shawn went back to the drawing board and came back with something I could work with. The dealership is friendly, well organized and fast in service. I drove away in my new car confident that my time and money were well spent. I would recommend Midway to anyone looking for a quality car from a superior team that truly wants you to love what you drive and aren't just trying to make a sale! THESE GUYS ROCK!!! Almost forgot to mention that most of their cars are in a warehouse/showroom and not outside in the elements! You can browse in the comfort of AC/Heat and test drive right off the showroom floor. LOOOOOVED IT!!!!

awesome experience definitely recommended

Very nice experience! Live 3 hours away so salesman sent videos and was very helpful and quick to respond to any question. Got there and truck was as described, ready to go and took around 20 min from the time we walked in the door! Definitely would recommend

Best Buying Experience!

I worked with Shawn and Mark for my 2013 Ford Explorer. Shawn didn't hesitate when I asked if we could get everything processed online. He was very professional and upfront on all the details. Mark ensured I got the payment I needed. I couldn't be happier with my purchase. Definitely recommend Midway Auto Group in Addison!

great buying experience

Loved Shawn at Midway Auto Group! He was super helpful, went above and beyond to get me the best rate on my dream car even when I told him I couldn't afford it, he made it happen! I am extremely satisfied with the customer service here and would definitely recommend anyone else to come buy from him!

Great service, pleasant experience

Sean - is - great ! I bought a vehicle from midway auto, FROM outer state. This is the first time i'm buying a vehicle from outer state so i was pretty nervous. I bug the shrillex out of Sean, and he was very helpful through all the process, patiently answered all my questions. This was indeed a very pleasant experience, Midway Auto Group has my approval. Two thumbs and two big toes up!

Best Dealership in the area

Very professional and easy to work with. They gave us a great deal and we couldn't be happier with our vehicle. I would absolutely recommend Midway Auto Group!!

Exceptional Customer Service

I am a first time customer at Midway Auto Group and excited about the service that I received when purchasing my vehicle. Tracy and Mark provided exceptional customer service exceeding my service expectations. It is the exceptional customer service that has allowed me to share my experience with others and we will come back to Midway Auto Group for the next purchase.

BEST EXPERIENCE!

Tracy is an amazing salesman and customer service representative. I had a wonderful experience buying my vehicle from him! Upfront and willing on all information! I got the car of my dreams and for the price I wanted with absolutely no hassle. Quick and easy, definitely worth the travel! I HIGHLY recommend this Auto Group to anyone looking for a great deal and a beautiful vehicle!

excellent service

Mr. Scot Pate is an excellent saleman, finacing and sevices. I will recomment to my frients about this midway auto group. One more time, thank-you.

Good Experience

Worked with Mark on buying a Jeep. The experience was easy and took little time to complete. Was able to purchase a vehicle within 1 hr of showing up. Mark was professional and very easy to work with. I would recommend Midway Auto Group to anyone without reservation. When I am ready for my next car I will definitely look here first. -J.

Satisfied Customer

As soon as I got to the shop the customer service was great from Scot and I was given the opportunity to do the test drive for the two cars that I was interested. The buying process was fast and smooth. The car is in good conditions and I am so in love with it. I really enjoyed the whole experience of buying my new Lexus and everything was so flawless.

Excellent Customer Service

This is my second time buying a vehicle from Midway Auto Group and I am completely satisfied. They were always willing to help me and answer my questions. The guys working here are friendly and had all my paperwork ready so the time to spend in here was minimum.

Awesome Service

They stayed open late to help us out. They were very personable and willing to accommodate our needs. Very pleased first time buyers.

Very Happy Customer

Mark and Scott were great. Had all the paperwork and financing ready. Made changes at the last minute to the financing terms for less money down and still got the loan done and purchase completed. Would recommend anyone to come to Midway to purchase a vehicle!

Principal of Architecture Firm

My experience with Midway Auto Group was wonderful! Mark and Scott are fantastic to work with and I enjoyed their sense of humor. I was completely comfortable and will definitely check back with Midway Auto Group when purchasing my next vehicle. This has been the best experience and if you are looking for your next vehicle with no hassles, you must come to here!

awesome!

great car, great people, great price, AWESOME! Everything worked out well, the process was simple, and drove away with a great reliable vehicle.

2011 eclipse

They are great guys. I got really nice cool sport car from them, 2011 eclipse. It's really a great deal.

Melissa Stewart

It was a pleasure working with Scot at Midway Auto Group! The purchase of my Ford Edge was quick, easy and the best buying experience I have ever had! I would highly recommend Scott and Midway Auto Group.

Eugenie Mukayigire

My husband bought for me a chevy equinox from this place. the customer service was excellent and all negociations were perfect. keep up with the good service.

Friendly and Great Customer Service

Great Service and Quality vehicles, great selection of cars. highly recommend. Scott was very professional and courteous.

Fair and Easy Car Buying Experience

Went to the website, put in an inquiry. Scott Pate called back in minutes. Went to their showroom in Addison and picked out the vehicle from 3 that we liked. Mark took over and got us financing with a major US bank in a day fora competitive interest rates. The third day, we drove out with a car we wanted at a wholesale (YES at wholesale) price. 1...2...3...That was EASY !!! Thanks Midway AG.

Great to working with these guys!

Very nice to work with. Super professional, fast customer service. We were in and out in no time.

first time customer

we came in to only look at a car but we end up buying one thanks to everyone at midway auto

Pleased with the openness in the whole process

I wasn't expecting my car search to end so quickly. I was imagining going to multiple dealerships to finally arrive at my desired car. My first stop turned out to be here. And I didn't have in mind that I was going to walk back home with a car. I was impressed by how Scott was able to show how I had the best deal. The car was awesome. Though, it was a little over budget for me - but I couldn't resist the deal that was given to me. If I needed to come and buy another car - I would definitely buy it here and recommend my friends to do the same. As a new buyer, I happily got all the answers to my questions. I liked the plain data they showed me to convince me that they were not hiding any hidden fees from me. I appreciate the openness of the whole process which made it very easy for me to go with the purchase.

GREAT SERVICES

THE VEHICLE AND SERVICES IS GREAT AT MIDWAY I WILL HIGHLY RECOMMEND THIS PLACE TO ANYONE FOR THERE NEXT VEHICLE.

Great service, treated like family!

We will be back to do business with Mark and Scott! Great experience, fair prices! Car buying made easy...no hassle or pressure!

Superb car shopping/customer service experience

Scot and Mark were incredible with assisting me in my new purchase of a 2010 Lexus IS350c. I could not be more happy with my experience. These guys have excellent pricing, very friendly, helpful, and my car is amazing. By far the best experience I could have imagined. I will highly recommend Midway Auto Group in Dallas to my fellow Oklahoma friends and anyone that wants a great deal on a car!

excellent service

the staff are very helpful and friendly and caring about what your needs and work with you and for you on the right care your looking for. i recommend anyone that wants excellent service on buying a vehicle.this is where you would want to come.the next vehicle i buy will be right here from the awesome people that put me in the car i wanted

Great experience

Mark was great. Good discussion of the cars, fair assessment of their inventory, very fair pricing, fair trade-in (matched one other dealer's and beat a couple of other dealers'), and just a nice guy. Even after I changed my mind and bought a vehicle they don't carry, he was still terrific.

Great Vehicle at a reasonable price

I was in Dallas area buying a vehicle for me. We were able to make a quick deal on a relatively new Lexus RX 350 for a great price. I recommend visiting this place if you are looking for a clean and nice car with low mileage.

Very friendly and informative. Above and beyond!

Scott went above and beyond what any salesman does! I felt extremely comfortable and I felt I could trust him. Not to mention they were eating Chick Fil A. One of my favorite places to eat. Lol

lied to from the start.

I was told that the problem with a code due to the engine light would be fixed and STAY OFF but they kept resetting first by cleaning with gas drove a few miles and light come on, for the second time. then replace a part so it resets and comes back on after a few miles.. I take back and tell him to fix it like he promised... when I bought it he said now don't bring back in a year do to the cadilic converter.. so funny that that is what is showing as the problem.. gee how did he know that.. he did not disclose that as the issue when i feel he knew it ... for weeks he said his boss was out was on vacation left early so on son ... I talked to the owner and all he wasted to talk about was the deal he made with the lady who own the care before and traded it in .. I don't care about the previous owner... that had nothing to do with my deal I made when I bought this vehicle..I also don't know how this passed inspection... which I feel that was fixed too. as long as you reset .. there is no way it should have passed with this issue. I fee lied to put off and I would never go back or recommend this place to anyone.. very displeased. I would not ever trust them ... funny there was never a positive review on here before but another negative one before... now there are two 5 stars... must be related.. I rated being nice higher that's how they pull you in . sad in dallas I see they can monitor and take off remarks so I guess the truth wont stay on long

My experience with Midway was Great!!

I would definitely recommend Midway Auto Group because they were friendly, courteous, very helpful, first time I go there but they really made feel like could trust them, they were not pushy in any way. I am very happy with my purchase!!

"My experience with Midway was Great!!"

I would definitely recommend Midway Auto Group because they were friendly, courteous, very helpful, first time I go there but they really made feel like could trust them, they were not pushy in any way. I am very happy with my purchase!!

Run Now! Do Not be robbed by these people!

Where to start? They have NO customer service skills. Bram and Sean are self serving and will lie right to your face. Despite beginning negotiations on the phone and filling out the credit application ahead of time, the entire buying process was incredibly slow and painful. They are selling wrecked and reworked vehicles as "with a clean history". So fraudulent. Even after pointing it out to them, we watched them do it again with our trade in. I don't know how they manage to keep a dealer's license. They only return your calls and emails when they think you are going to buy something. Once they have your money, they are forever unavailable. I wish we'd never met them. Save yourself the trouble we've been dealing with since getting involved with this dealership and go somewhere else.

Pass on this dealer!

I highly recommend that you take your vehicle to a mechanic outside of this dealership for a full inspection before purchasing. Sensors seem to be a major issue on their cars, especially since they come from the AUCTION. Good luck on getting someone to return a call once you have a problem after purchasing. They ignore you. I can't understand the girl that answers the phone. Horrible customer service, be prepared to show yourself the car. No thank you to this dealership, I will pay the extra money and go to a reputable dealer. Brom has no customer service skills.

No detail overlooked

Wow! Very impressed with Midway Auto Group, their facilities, their impeccable cars, the whole experience of buying from them. Mark was very knowledgeable and helpful. They also worked with me to give me a great deal on the vehicle I really wanted. Thanks, Midway!

Great place!

This is a great place to buy from! I live in New Mexico, found the car I had been shopping for at Midway, they were nice enough to hold the car for me with a deposit until I could get there a week later. Bram, (cool name) was very helpful, Mark made all the paper painless. I recommend Midway Auto Group. We'll worth the trip.

Midway auto group is good to go!

This dealership was sure to stay in close touch with me in order to do whatever they needed to have me take the trip from Shreveport Louisiana to Dallas Texas to test drive their car. While dealing mostly with Sean in the beginning, once they realized we were serious buyers Bram and Mark stayed in close touch and ensured they wouldn't sell the car over the weekend as we couldn't make it until Monday. We got there and got handed the keys almost immediately, after a smooth 20 minute test drive we came back and made the deal. As I recall from my last vehicle purchase this was much quicker and easier than you could even wish for! Mark took wonderful care of us and made sure we were taken superb care of until driving the new car off the lot. Overall this experience was a peachy one! :)

Honest Best Service

Bram Smith has helped me from the beginning and has been nothing but honest. I felt very comfortable buying a car from him and Midway. Everything I asked about the car, he has given a quick AND honest response. I bought the car by myself and did not try to scam me in any way with false information or services I didn't need. There were a few problems with my car that were disclosed to me before I bought the car and they said they would repair it at no cost to me since it was their problem and not mine. They even gave me a car to drive while they were working on mine. This is a great company and ask for Bram, he's awesome!

Best Deal Honest Crew

I purchased a 2010 Lexus RX 350 this weekend, thanks to the great people at Midway Auto Group. My salesman Bram was friendly, knowledgable and was there to show me the vehicle with all the options and how they worked. He had it out and ready for me to test drive when I was ready. Excellent service, Bram!

Midway Auto Group - Great Experience

Great experience, fair pricing, and individuals that really know their business. I would recommend Midway to anyone.

Disappointed

I was about to buy a MKX from these folks, but when I ran a Carfax report, it turned out that it had been in an accident with structual damage, which was never mentioned. When I questioned the sales person, he tried to tell me why Carfax was not valid. Dishonesty is not a good sales recommendation. Very disappointed. Better check on these vehicles yourself because they aren't going to level with you, evidently.

Great experience!

Good cars, no sales pressure, fair pricing.......and easy to do business with! Thanks, Midway team!

Vehicle Purchase

I went into Midway Auto Group with a specific car in mind. They had actually just brought in that specific car the day before. Up to this point, I was extremely frustrated by the other dealerships I had visited. I was very pleasantly surprised when I visited Midway Auto Group. Bram was helpful and willing to answer any questions I had about the car. I went to see this vehicle multiple times and I was never hassled or pressured into immediately purchasing the car. Once I made the decision to purchase the car, Bram moved everything along very quickly. He even addressed a couple minor cosmetic flaws on the vehicle, no questions asked. The entire process was very painless and smooth. I will be looking here first for my next vehicle.

Hassle free experience!

Great service with no hassle! I will be back when it is time for my next vehicle.

Great Experience

Bought a used, as-is no warranty car there for cash. Staff was very helpful and friendly and I never felt hurried or pressured. After a couple of days the check engine light came on and the car started to run roughly. I took it back and they fixed it up, replaced a spark plug, and fixed a couple of other minor issues free of charge which is something they definitely didn't have to do. I will definitely be looking here first the next time I need a car.

Best experience buying a vehicle!

Happened upon Midway Auto Group researching late model Ford Escapes. Turned out to be the best find! Not only did I find the perfect car, but it was the best car buying experience I think I ever had! Felt like I was working with friends, not salespeople. Great price on my purchase and my trade. Next time I'm in the market for another vehicle, I will START with Midway! Sean and Bram, you guys rock!

Low stress, great car buying experience!

We found an incredible deal at Midway! A 2010 Lexus IS 250 with 12000 miles! They had it at an unbelievable price, and Bram is a very no hassle, no nonsense kind of guy. Very easy to deal with. Next time I'm looking for a car, I will look here first simply because there are no pressure tactics, and they are just very straight forward. They have a great inventory of very clean, well taken care of cars. We will be back. Thanks Bram!

Best Deal in DALLAS

I found my SUV online and did my financing over the phone. If you want a good deal on a vehicle you must go to Midway.

Not Good Service

I went to take a test drive and was given the keys to go test out the ride, all went well with that until I tried to contact people where I could negotiate a price. Anna was good on taking my offer and relaying this information to financing, but financing never got back with me. Pretty astounding as I have excellent credit and was ready to purchase a vehicle. But with this service who needs it, there are plenty more options in the Dallas area.

Lexus Christmas

Thanks to you guys, my wife (Cheryl) enjoyed her Christmas present tremendously!!!! She is loving her Lexus ES 350. She couldn't be happier!!!!!!! The service was great. We will be back again. Again, thanks for making it possible for me to give my wife such a wonderful gift!!!!!

Midway Auto Group

I had shopped on cars.com for a certain car and came across that one at Midway Auto Group. We had been car shopping all day and had been to the big dealerships and been bombarded by the sales teams, but this was not the case here - which was great in my opinion. I told Bram which car I was interested in and he let us drive it around to test it out. When we returned, we were pretty certain we wanted to buy it. Within 2 hours, everything was complete and I was leaving in my "new" car! I have had no problems with it and love it! Thanks for the great customer service and help with everything!

Excellent

This was my first time buying a car and midway auto group made it such a great experience. The place was very clean and nice and everyone I talked to was friendly and answered any questions I had. I have no complaints whatsoever. So happy with the service and my purchase! I would definitely recommend midway auto group to anyone who asked!

Great place to get a car!

I recently bought my first car and the Midway Auto Group was great. They were friendly and made the process go very smooth with no hassle or pressure like typical car dealers. I highly recommend them if you are in the market for a used car at a great price.

Happy Customer

I bought my F150 from Midway Auto Group after searching a 500 mile radius from my home town through AutoTrader. It was by far the best deal on AutoTrader or Edmunds.com. I saved $5,000 over competitors, and the drive was definitely worth the savings.

Easy financing and great service

Was an easy buying process. I was in and out within few hours. Thank you to the employees of Midway auto group.

Great Experience!

I was looking for a specific vehicle and Midway had it! I live 3 hours away and was able to gather information and communicate with Anna & Bram in determining whether the drive to Addison would be worthwhile. Bram assured me it would be..... he even went as far to personally take a walk around video of the car and emailed it to me! On our arrival we were pleased with the attention, the process of purchasing, and how quickly they addressed a small concern I had with the car. We had great satisfaction as we pulled out of the lot. I would be quick to refer individuals their way! Thanks again Bram!!!!

Great Experience

Perhaps best buying experience of used car. I brought Lexus, Midway Auto allowed me take it Lexus dealership for pre-buying inspection. No hassle in negotiation and financing the car.

Professional and Comfortable Experience

I went into this dealership to purchase the used 2012 Alabaster colored Honda Accord Coupe. It had 28,000 and some change in mileage. The experience for me personally was what I needed. There's not a group of salesmen standing around waiting for a customer to come in and crowd them. Its a small dealership, very private, very quiet. When you test drive the car, you do it without the salesman driving along with you talking your ear off. You can actually sit in the car, see the features and take the time to decided on if you really want it. In regard to financing, I was initially offered 11%, but the finance manager called around and sat with me until he got me a 7% interest rate with Chase. He saved me a great deal of interest off the car. Also, I got the car at a wholesale price, much cheaper than what other dealers were offering. I appreciate him going over the contract making sure the numbers added up to what they were supposed to. He was very professional and gave great customer service. I can afford my car note, I got a great extended warranty and I know who's financing my car. My ONLY complaint is that when I left the car lot with the car, the gas tank was on empty. Purchase made 10/12/2013.

Not your normal car buying experience

We bought a great car from Sean at Midway Auto Group! We were so surprised by the honest and thoughtful treatment we received from Midway Auto Group. So much better that the experience you get from those big named dealers. I have recommended Sean and Midway to friends and coworkers and I recommend them to you too. Our next car will be from Sean.

Great Overall Service

When you think of car buying, you think (What a drag to sit there all day and get the run around). Not with Midway Auto Group, they were very professional, friendly, follow up was amazing and didn't pressure to make the purchase. Bram, Anna and Sean all worked together to get my needs met in a timely manner, extremely friendly and very informed of the inventory on their lot. I would most definitely recommend friends and family members to this location without hesitation. Thanks Midway Auto Group, I love my new vehicle!

Great price!

Got the deal I was searching for when other dealers said it couldn't be done. Great pricing, nice facility and great customer service. The deal was done quickly with no haggling. Overall great experience!

Where is the customer service

If you are looking for customer service and upfront salesmanship don't come here. I purchased a Lexus Hs and was told that the car had new tires and two keys . The next day I picked up the car and the tires were worn and the car was unclean and had only one key. Not only was the car not up to standards the gas tank was empty and i had to fill it up before traveling 32 miles home. The sales associate told me he would call the auction that day to see if they had the extra key and call me back. I didn't hear from him for several days and I left voice messages . No one returned my emails or calls until I got stern. Finally after a month I heard from someone telling me they would call the auction. Low and behold the auction didn't have the extra key. Not only was I out money from purchasing an additional key I had to replace the two "new" worn tires within a week because they went flat. I tried to give them time to fix this issue but I wasn't treated with respect. My license plates came in the mail today and guess what I have no screws. Do you think I will get a call back? I doubt it. If you are looking to buy a car and save a few dollars by going the wholesale route pick the completion instead.

Midway Auto Group Experience

It was a no hassle, no pressure experience. People were very helpful and they gave you the freedom to roam around the lot. I knew exactly what I wanted and they did not try to alter my car options. They were also very helpful with recommendations with people to service my vehicle after the sale. Good, Solid experience.

No Sale Pressure. Great Place to Buy Used Cars

Great place to buy. We found the car on the Internet and went to Midway Auto Group to test drive it. When we got there they showed us the car. We test drove 3 different cars. There was no sales pressure and no hassle over the price. Very nice. Next time I'm looking to buy again, will come here first.

friendly people, good clean facility, no pressure

Found one of their cars on car gurus. Checked out the web site inventory and it showed the vehicle I was interested in. Called them and they said the car was there. We went down and looked at the car ,drove the car, put down a small refundable deposit and took it to our own mechanic. There was a few items that they said needed attention or fixing other wise in pretty good condition. We shared this info with Bram and he took the next day to correct everything. The following day we returned with our trade in and they gave us a fair amount. Processed the paper work and we left good to go. Anna, Mary and Bram were all friendly and at no time did we feel pressured. Our 6 year old even had a good experience.

Terrible experience

No one greeted me. There were no sales people available to show me the vehicles. They just pointed and said "Ya the Ford's are out there". Their finance employee wasn't on the lot nor was he available. When we found this out the manager told us to go for lunch and the finance manager should be back by then to try a new application.

Hassle-free service, VERY great buying experience

I contacted them to see if the car I wanted was there, and it was when I showed up (Several dealerships say they do just to get you to walk through the door). I decided to drop by. I was immediately greeted when I walked in, so I really felt that my presence was acknowledged. I was handed the keys right away to check out the car. Instead of having a salesperson inflating my head with information about the car, I was given space to do my own thinking and asked for a test drive. Without any hassle, I let them copy my license and insurance information and I went off to test driving. After being pleased with the car's performance, I was directed to Sean for financing paperwork. He was friendly and straight to the point. I wasn't pressured into purchasing/signing for things that cost extra. I paid exactly the price that was listed on the internet (before taxes and fees of course). It was a stress-free and very comfortable buying experience. I'd recommend this to anyone! They are definitely professional and should be getting more attention.

Quick and Easy Car Buying Experience

I had a good experience with Midway Auto Group and would recommend this to anyone looking for a hassle-free, buying experience.

My experience with Midway Auto Group was Great! It was...

My experience with Midway Auto Group was Great! It was the easiest and proactive car deal that i've ever made with a dealership before.

Good Deal honest people

Just bought car for my son the were up front about there price and made it easy to buy with no hassle bram was very helpful and honest i recommend to buy from midway auto group

Awesome People...Great Prices...

I traveled from Pennsylvania to Addison, Texas for a vehicle. From the first phone call, through booking the flights until the final papers were signed Bram and Shawn made me feel extremely comfortable with the purchase. I've never traveled out of state to make a vehicle purchase but the prices couldn't be beaten. With Cars.com it's easy to search across the country for a vehicle. Congrats to Midway Auto Group because they had the vehicle and the price. As I write this review I'm awaiting the delivery of my vehicle. I can't say enough about the people of Midway Auto Group. I'll sum it up by just saying thank you.

Best car buying experience I've ever had

My wife and I were looking to trade our current commuter car for another commuter car. Since this would be a commuter car to and from work we weren't looking to spend a lot of money but looking for something nice and reliable with low miles. I searched the internet for about a week and came across Midway Auto Group and they had very nice vehicles with very competitive prices. I compared the vehicle that they had that we liked to several other dealers in DFW and they had them all beat. So we decided to go and check them out during our lunch break since they are located in Addison and we work there, made it very convenient. Once we got there, we met Bram and the best car buying experience for me began. I told him what we were looking for and he was very knowledgable of the inventory that they had. He let us know that the car we were looking for was available but not at his location and was at their other location but let us know that he can get it for us. He located another car just like the one we were intereseted in but another color and let us check it out and test drive it so we would know what we were getting when the other car arrived. We loved the car and it had features that we didn't even expect which will make our commuting experience way better. Bram also assessed our trade and I let him know what we were looking to get and he said that it wouldn't be a problem getting the value we wanted. I was shocked because I've never heard that response from a salesman. He let us know that he will talk to his sales manager and give us a call later. He called me back 2hrs later and let me know that he was able to get the value we wanted and if we were still interested he could have the car available the next day and have the paperwork ready for us to sign. I let him know that we were indeed interested and could stop by tomorrow and get everything handled. We stopped by after work the next day and met Sean(which was another great customer service experince) and all the paperwork was ready, we went over everything signed and drove away. The entire process from looking at the car and buying took maybe 2-3hrs total. It was very welcoming and hassle-free. I well definitely do business with Midway again.

Great car purchasing experience.

excellent pricing and very professional staff, I will highly recommend this place to anyone who's in the market for a good deal on a used car

2006 Altima

Excellent experience with Bram and Midway Auto Group.

Needed new vehicle for wife

Live in Amarillo TX, had been car shopping locally for new car for my wife. Needed a certain trade in value for the vehicle I currently had. Went to 4 different dealers locally and none of them seemed to agree on how much my vehicle was worth. After being frustrated with all dealers in town decided to start looking online. Found Midway and spoke with Shawn who told me he could give me what I needed for my vehicle and made a deal in about and hour. Went to my bank for financing that evening. Drove 6 hours to Addison that night and arrived at the lot the next morning at 9am, Bram had the car ready for a test drive and took my vehicle for inspection. They informed me after inspecting my vehicle there may be a problem with my differential. They took the vehicle to mechanic for second opinion and found there would be a $170 repair needed. Midway went ahead with the deal as promised and did not make me pay the repair. Took possession on Honda Accord and left for home. Bram was very courteous and made sure everything went smooth. I was very thankful to have found Midway Autos. I would recommend buy a vehicle for this location. ThanksChuck and Karen M

2006 Mustang GT purchase

Found a used Mustang GT at a great price at their dealership. Living about 150 miles away, had to plan when we could actually "see" the vehicle. Lots of great photos posted on their website, free CarFax provided, great communication through email and phone calls. Purchased the car on site after test driving, no haggling over price, easy financing available, overall a very easy experience. Would buy through them again.

Why do you put ads for cars you don't have ??????

This dealership lists cars which they do not have in stock, and they continue to update their ad. This is not a good practice for them to conduct a market research. I would not trust anyone who practices this kind of gimmick.

Great experience

My buying experience was great. The team at midway made our transaction as seamless as possible. My expectations were met (which is a tall order) and all promises made, were kept. What more can I say, I will surely buy from Midway again.

Best Ever!

Let me start by saying I do not usually enjoy the car buying experience, but I can't say enough good things about my experience with Midway Auto Group and my rep Bram Smith. The 2008 Volkwagen Beetle I bought there was fairly priced and had a good CarFax report. They let me take the car to my mechanic who gave it a good report with the exception of a brake light out, which Midway Auto Group fixed without question. I highly recommend them!

Great Experience!

Had a great experience with this dealer. Had them run a Carfax to make sure everything was good with the history of the 2011 Honda Pilot we bought. Made an appointment to test drive and the car was clean, ready and pulled out for us at the specified time. Midway Auto Group also ordered a navigation DVD and owners manual for us at their own expense since these things were missing from the car when they got it. I don't care to sit in a dealership for hours to make a purchase. I got a haggle free great deal and the paperwork was drawn up, signed and everything finalized in a reasonable period of time.Sean and Bram were both great! I'll definitely come back for future car purchases and recommend this dealership.

Buying a car at Midway Auto Group

Our buying experience was great. I have traded with the same new car dealer for 30 years and was hesitant when my wife found her dream car at Midway. I got a great car, a great deal and a great interest rate with no pressure. Rick

Great buying experience

I shopped around and did my research and my search always ended up with Midway for pricing and overall selection of vehicles they beat the competition handsdown. I went in there looking with the expectation of buying a new car and walked out with a new car and some new friends,the customer service is second to none and any vehicle purchases by me in the future will begin with Midway,Thanks Guys Sean O'Brien

Best lot ever!

I live in Amarillo tx, flew into dfw to pick up a vehicle from Don Davis (crooks, don't go to them), long story short I was stuck, spent all day looking for another vehicle with no luck. I spent the night and found a vehicle on autotrader.com located at Midway Auto Group, went there in the morning and wow, what a selection and A+ service to match. Bram went to pull the vehicle out and noticed a slight kink in the transmission (a used car rarely has minor quarks) without a second thought he took it next door to have it fixed, I didn't even have to ask. Weather a dealership buys at auction or from an individual there is always a chance there will be something wrong with the vehicle but when a dealership fixes the problem with no hesitation and is more than happy to do it thats makes for a successful businesses. Hand down the best experience I have ever had and will use them and them alone from now on. Oh, I have a lot of car buying experience this vehicle was number 16. Do not shy away from them and tell all your friends and family. Thank you Midway!

I LOVE MY CAR

It was pleasure doing business with you guys i love my 650ci and will show it off to all my friends and have them come by your dealership for there car shoping

Great Buying Experience

I purchased a 2010 Ford Escape from this dealership. I had looked at other used Escapes at other dealerships but none of them were as clean or as well maintained as the one I purchased. Sean and the staff were great to deal with which made the transaction easy to complete. I would recommend this dealership to anyone.

Awesome sales experience

Sean and team were awesome during a recent purchase of a used truck... I look forward to the next purchase.