I truly had a blessed experience working with a group of great people! They went over and beyond to make certain I was placed in a vehicle just for me! If you all ever need help in purchasing a vehicle, this is the place you want to put your trust in! I did not feel like I was rushed or pressured to make a purchase which also made a difference. I asked tons of questions and no one hesitated or grumbled about anything! Jeremy Goodwin I appreciate your diligence and hard work in making this a memorable experience!
A lot of people assisted with my purchase and test drives and they were all kind and attentive. Christopher Graham was my sales person and was very patient with me. I was exhausted and on a tight schedule and he was very patient and helpful. I highly recommend the dealership. Great product great price
Those sales personstaff at Midlands Honda give me da best buying experience I've had since 2004 wen I brought my 1st used trk,Special thanx 2 Angela R,Chris A,n Steven,dese ppl r da bomb dey were so polite,criticise n patient withme dey help me chose wat wud b best 4 me n my budget luv dese guys.I'm very plz wit my choice
Worst Service Center
Called Teresa to help our daughter who was stranded in Columbia and she assured us at 6 AM on Saturday morning that they would call a towing company and pick up the car. At 7:30 she stated that they wound be there soon. After not hearing back from her and not getting a call from the towing company, called a local towing company and was told that they were originally contacted to get the car but Midland called it off. After wasting 5 hours and no explanation from Midland took it to another service center. Thanks to Midland, our daugther is now stuck in Columbia and we have to go pick her up. Worst service experience ever and a totally incompetent staff.
Ms Chase was awesome. You need to contact her before you buy your next vehicle. We were in and out in no time. The people were super great and professional
Care of our Van
We want to thank Rachel Duncan for helping us get our Honda Odyssey fixed recently. She provided outstanding customer service and follow-up throughout the time our car received repairs.
Charles Green a great salesman!
Midlands Honda and our salesperson Charles Green really helped us find a car right for my wife at our pricepoint. Charles even went above and beyond to help my wife connect her bluetooth phone to the car so she could make calls and listen to her music. He was very patient as he explained the process to us both. Charles got us into a car- Honda CRV that was at our price point with all the features we wanted. Overall a 5 -star experience and a 5-star salesman! Definitely recommend Midlands Honda.
Midlands Honda, especially Lonnie Lair, made shopping for a car easy! We had a son with severe special needs with us and everyone was so helpful finding us a car, while we continued to care for him at the same time! I was thoroughly impressed! Lonnie went as far as entertaining our younger child, while we completed all the paperwork. We will be back! Thank you Midlands Honda!!!
No pressure sales group, friendly efficient staff.
Our experience with the entire Midland's team was positive....especially dealing with Jim Kunkle, Lonnie Lair and Steve Goldstein.When the purchase is completed you walk away with a secure sense that if a problem or issue does arise in the future, this team will not forget you and do everything possible to resolve the problem.
Efficient and friendly!
The sales man is very friendly, and work hard to give the best offer as they can. The financing procedure is simple and efficient. Very good experience here!
I retract my previous review!!!
Almost two months ago I traded my 2013 Mercedes C300 in for a 2016 Honda Accord Coupe. My salesman was awesome but as for the finance department I can't say the same. They promised me a 20 day pay off for my previous car. 20 days later no payoff, 30 days later no payoff, 45 days later no payoff! I found out at the 30 day mark the paperwork was done wrong and I had to resign everything. Two weeks later I went back to redo the payoff sheet and go figure, they never called my bank to confirm the correct amount. Here it is a week before the payment on the Mercedes is due AGAIN and two weeks before my new payment is due. When I go ask I get the run around and when I call and leave messages, no one returns my calls. I'm sick and tired.
The Best Car Purchasing Experience
We would like to express our sincere appreciation to Midlands Honda, specifically, Christopher Graham, Steve Goldstein and Stephen Tyler for honestly providing the most positive, friendly and professional car purchasing experience we have ever had. From the moment we arrived for our appointment, Christopher met us, throughly prepared to assure we had every opportunity to have a successful buying experience. We had previously discussed with him the possibility of trading in our current Hondas for two new ones. He had both models we expressed interest in, all set up for us to test drive - during which times, he was very knowledgeable and informative about every aspect of both vehicles, answering all our questions throughly and with lots of patience! He could not have been more friendly, organized and and prepared to help us with our decisions. In the negotiation stage, we had the pleasure of working out the finances with Steve Goldstein - he worked very hard to help us work within our budget to make a deal. Not only was he extremely knowledgable about figuring out the details to make our purchases possible, he was such fun and interesting to talk with - during our conversation we learned he's not only great in his role at Midlands Honda, but more importantly, he is a true war hero from the Vietnam War. He certainly has our respect and appreciation for his service to our country. We are thankful for everything he did for us then - and today. He and Christopher made a great team! Lastly, Stephen Tyler really did everything he could to assure we got the best financing possible. We appreciate his diligence and experience very much. He was a pleasure to work with too!The professional, knowledgeable and friendly customer service could not have been any better!Thanks!Steven and Olivia Bibb
Awesome. Visited six dealers this week. This was the best
Claudette the sales lady was awesome. Very helpful knowledgeable and just did an outstanding job. Claude the Sales Manager had a great personality and did a great job of closing the deal. Will recommend all my friends to give Midlands an opportunity if and when they are considering purchasing an auto
Fair pricing, honest service
We found a car through the Internet at Midlands Honda and drove from the Augusta area to check it out. It was exactly like it said and we were treated very well. Lonnie Lair helped us to facilitate the test drive and purchase of the car. Great job.
Latoya is an excellent Honda specialist! Took her time in providing me, a first time buyer with all the information I needed to make the best car selection. Everyone that I encountered were nice and helpful!
Extremely customer friendly!
Lonnie Lair was extremely helpful and friendly. She had everything in order for our appointment when we arrived and was very easy to talk to. I HATE high pressure sales. Lonnie and her manager were very patient with me and knew when to give us space to talk amongst ourselves. They fed us grilled burgers and dogs and even have a small movie theater, arcade (with real arcade game machines), and miniature golf. And it's all free for car shoppers and service customers. What a place!!! I will call Lonnie first for my next purchase.
I had a very nice visit, with Lonnie, while looking at the inventory at Midlands Honda. She was very polite and willing to help me find the proper vehicle to meet my needs.
Used Honda Civic Coupe
We had a pleasant experience start to finish. We put an inquiry in on a Sunday morning via internet and Michael responded very quickly. We were there shortly after the dealership opened and the vehicle was awaiting our arrival. Michael was very friendly and professional. He made sure to understand our need and expectation and worked hard to get us an acceptable deal. I highly recommend giving him a call!
First Time Buyer,JMC
My experience today at Midlands Honda was priceless. I ENJOYED working with James Pratt, Jarret Cox and Rochelle Kelley. Thanks to them I am the owner of a 2017 Accord Sport..the experience was even more special because these put me in my First Brand New Car Purchase! (Smiles from ear to ear). James brought me to tears as I prepared to exit.
Lonnie was amazing!
Lonnie Lair helped through the entire car purchase and made sure everything went smoothly. She was incredibly helpful and so easy to work with. She made purchasing a vehicle an enjoyable process. I will be referring my friends and family to her for future car purchases!
Buying a new CRV
Friendly staff and salesperson Chris was helpful and knowledgeable about the CR V. Answered all my questions and found answers to ones he did not know. After shopping at different dealers, found Midlands to be most helpful with my buying experience.
Had a great experience at Midlands Honda with Jerry. Helped s look and test drive some used cars we were interested in with no pressure!!
Cool Car - Pleasant Experience
I saw the 2016 Accord Coupe w/ Touring packing online and initiated contact Angela. I took a test drive with Queen and that experience was pivitol in my decision to buy. Queen explained every feature, then related each to how it would prove useful. Dillon was reasonable during negotiations and I discerned a fair deal considering the research I had conducted.
excellent and friendly
I enjoy going to Midlands, Honda because everyone is friendly. Caring and seem to actually listen to what you have to say and they don't mind going out of their way to answer your questions.
I would recommend Midlands Honda to anybody. From the time we arrived and was greeted in the parking lot until we drove off in my 2014 Honda Accord. Angela was wonderful to work with and very personable. Darold was great in explaining all of the warranty type things we could add to our purchase. We were even served hotdogs and hamburgers for lunch. I couldn't have asked for a better experience. Glad I decided to make the trip from NC.
Worked with them to close on a car, but could not agree on a price. Overall were pretty responsive, and answered questions and emails quickly.
Angela Chase and Chris (manager) helped me get the car I wanted with payments I could afford. The process was hassle free and handled with care and compassion. Darold Wilson in finance was also great. Thank you guys.
Visit went great! My salesmen were pleasant and the process was smooth. Thanks for making the experience a memorable one! I will recommend you guys
New car purchase
Salesman and Sales Manager helpful and expedited purchase in a timely manner. Accessory Specialist unprofessional and talked too much about personal affairs extending time spent at dealership, despite attempts to redirect her to task at hand.
Used car purchase...great experience.
The service received at Midlands Honda was nothing less than super. I had the pleasure of working with Claude, Chris, and Darold whom all worked together to make sure I went home that day with the car I wanted, in true, honest terms I could afford! I would recommend them to anyone looking for a reputable dealership with excellent customer service!
Overall Excellent Car Purchase experience
Overall sales and car buying experience was excellent. I would recommend the to others looking for a quality product. Christopher Graham was an excellent sales person and was very patient as I am a difficult advanced buyer that looks for the most aggressive pricing. I would highly recommend buying a car from Christopher Graham and will send any car needs to him at Midlands Honda. Thanks!
Easy Car Purchase!!!
The process was easy and Mike helped me find the car that I wanted. He was very helpful and this is the second Honda that I've purchased from him. I would definitely recommend Mike to all my friends. Thanks.
Amazing service and friendly people
So glad can buy the vehicle here. The service is good and people are very kind and friendly to help you everything you need. I would recommend my friend to buy the car here. Thanks for your help.
Experience was awesome. Queen was great and helped us to exactly what we wanted. She was very professional, fun and friendly. Thank you so much!
New Car Purchase
We had a positive experience at midlands honda. Everyone was friendly and helpful. The process was quick and easy. I would recommend them to someone looking to purchase a car!
YOU ARE THE REASON CAR SALESMEN HAVE A BAD NAME
Ron Morrison priced my '15 Pilot EXL (with 17500 miles) at $24K and another dealership offered me $30400. When asked how he came to those figures he couldn't answer. When we asked to speak to someone higher than him, he HUFFS up from his chair and ROLLS HIS EYES at me. He had a VERY sarcastic tone the whole time we were questioning him about the offer for my car. We were buying two cars from them and this is the NASTY, UNPROFESSIONAL attitude we RECEIVED from RON MORRISON. Customer treated unfairly Elizabeth Hance
First time car buyer
I was nervous about buying a car, but everyone was very friendly and helped make buying a car very smooth and easy. Overall very happy with my new car.
I recently joined the Honda family thanks to the great deal and service at Midlands Honda. I found the car online and the warranty is unmatched.
The experience was great! Charles was helpful, and he knew every detail about my brand new car. Every person that I came in contact with was incredibly friendly. This place is highly recommended!
Angela chase Was a really good sales person I would definitely buy another one from her again the only thing I didn't like about this place was the the manager first words to me was how much was I going to put down and if I like the car we can talk later he was really rude and he didn't car about anything but the money I hate people like that I and I think he should resign but overall I would recommend
Best car buying experience by far!
I had the best car buying experience from Midlands Honda! Thanks to Queen Frederick and Christopher Alston j got the car of my dreams at the price I could afford! I highly recommend Midlands Honda, Queen and Christopher for your next car buying experience! I couldn't be happier! ??
Greg Royster service advisor
My name is Avius...I went to Honda to have my car serviced..Greg Royster was my advisor..he was very polite told me everything I needed to have done to my car he even gave me quotes I requested for my upcoming services..he was just very polite and knowledgeable...I will request him again...last year Johannes Algra was my advisor he was just as sweet as pie..also loved his attitude...these are the kind of people you need to have at Honda or any place else..
Angela helped us get our 2016 Civic and we live it! Service was great all around and would recommend this dealership to anyone looking for a new car!
Impeccable customer service
They took great care in assisting me with the purchase of my New car....Absolutely amazing Faith driven Team....They understood the need and situation.....Got me back on the road in a Awesome New Vehicle and Affordable for me. ..Thank you All for such wonderful feeling ...Im Overjoyed! !!!
Change of heart
Initially shopping for a used car but ended up buying a new one. During the test drive of the used car, I noticed vibrations and noise but the salesman denied hearing/feeling anything. Not impressed with denial. Almost left without shopping further.When taken to the sales office, I expressed an interest in a car of a different color that was parked next to the one I test drove. They did not know about it. Turns out the lot manager was unloading a truck, processing them for the sales lot and bringing them out. I had to take the salesman out to the lot again to show him there were other colors.During the finance process, my agent was pleasant to deal with, but I had to let him know I had already been approved for a lower rate through another lender that this dealership actually uses. I think sometimes they could probably do better for their customers if they screened lenders better.
Exceptional Customer Service
I purchased my first vehicle this past weekend and had the pleasure of dealing with some wonderful individuals. However, there was one employee who stood out. Rochelle Ray-Kelly was extremely knowledgeable towards which products would fit me and my new vehicle. Not to mention she is beautiful. I think she will be seeing me soon to purchase additional accessories for my vehicle.
Superior Customer Service with Jousha D' Amico
This is our second car purchase from Jousha D' Amico in thee months. Jousha has kept the car buying purchase a pleasure by simplifying the process and over coming obstacles during the process.Mr. D' Amico delivers all of his comments in a timely manner. Both of our used Honda purchases required minor to major paint touch ups. Jousha's response is simply ," I will do the best that I can to ensure to get what you ask for ". He has delivered 100% with zeal and a rentless commitment to satisfy our requests.You must see Jousha D' Amico on your next auto purchase.
Making It Do What it Do!
I found myself in need of transportation after taking my vehicle in for what I thought was a simple repair. If it could be repaired, I would be out of it for at least a month. That along with the costs had my single parent household in a bad perdicament. I had been contacted by Ms. Angela Chase to come into Midlands Honda a week prior but I was unable to keep the appointment. She was vigilant by staying in contact with me. I was actually dreading going because with everything else going on, I could not handle the rejection. However, with our backs against the wall and in defensive mode my sons and I went to The dealership on Memorial Day. Ms. Angela Chase executed excellent customer service. She is very friendly, persistent and real. I knew I had credit issues. And she handled us with the utmost courtesy, care and respect. Mr. Steve Goldstein was was able to get us an excellent offer for our trade. He was superb in breaking down the car buying process including how to use this as an opportunity to rebuild my credit. Both of them were concerned about the hazardous vehicle we were employing and they would not give up until they were able to identify a payment , terms and vehicle that was to our satisfaction. And last but not least Mr. Dustin Adams. Mr. Adams made the financing process transition with ease. Together this group of excellent professionals made us feel comfortable with and at ease with the process. We were able to get a safe, efficient vehicle that will service our family for quite a while. Hats off to Midlands Honda's Angela Chase, Steve Goldstein and Dustin Adams for "making it do what it do" in their execution of superb customer service, friendly atmosphere and understanding care towards my family !
Herman Dallis was very helper. He showed us many cars as we were not sure what model we wanted and the color. He was very humble and made us feel welcomed.
New car sale
Fast and friendly and fair service. Salesman mike Harriman went above and beyond. He explained features of the car until I was comfortable. Finance got my payments where I needed them and is greatly appreciated.
Buying a car
Everyone was really nice and helpful. I didn't feel stressed out, they gave me a reasonable offer for my car for trade in. They gave me what the wanted for the car, I countered, and they accepted. Pretty smooth process.
Inspira Smith provided amazing service. It was my first time purchasing a car and i was so indecisive but she was so patient. Everyone I encountered was very professional and courteous. Great Experience!
Helpful and honest!
My experience at Midlands Honda was amazing. I purchased my first car with the help of the wonderful employees that worked there (Queen and Steve!). They were able to help me find exactly what would work for me, without being pushy or aggressive. We compromised on a fair price and I am very happy with my purchase. (I bought a 2016 Honda Civic EX - it is a great bang for my buck!)
It was the most terrible experience I ever had. I have to admit, sale managers were very nice and experienced. Problems started with a financial manager. He tried to sell "extended protection" with attempts to explain that new Honda Odyssey not as reliable as the old one I had previously. When I refuse, he yelled I deprive him of his money, explaining that the goal of the dealership is to sell services and warranties, but not Honda cars. Next things get even worse. About a month after the purchasing, it appears that the dealership did not register the car and inform my insurance agent. As a result of negligence , I drove almost a month without insurance and registration. As expected, did not get any apology from Midlands Hinda.
It was the most terrible experience I ever had. I have to admit, sale managers were very nice and experienced. Problems started with a financial manager. He tried to sell "extended protection" with attempts to explain that new Honda Odyssey not as reliable as the old one I had previously. When I refuse, he yelled I deprive him of his money, explaining that the goal of the dealership is to sell services and warranties, but not Honda cars. Next things get even worse. About a month after the purchasing, it appears that the dealership did not register the car and inform my insurance agent. As a result of negligence , I drove almost a month without insurance and registration. As expected, did not get any apology from Midlands Hinda.
Rochelle Kelly provided exceptional service. She was very insightful, gracious and absolutely charming. Her advice was just what I needed to spice up my accord. It was an enjoyable experience!
Very Good experience
I was looking for a used car and stopped by at Midland Honda. Spoke to Inspira and she was very nice and helpful.She showed me different car models and explained me the different feathers in the car. Her follow up with the customers before and after sales is good.Over all I had a very good experience buying a car with them.
Mike was very patient and made our car buying lengthy process very easy. very personable and easy to work with. Best contender to get a raise. Will recommend anytime without any reservations!
Fast, Nice, and Fair
I was looking for a used car in good shape at a reasonable price.The people there were really nice and helpful. I found a great car at a good price, and they did all the paperwork for me!
Hassle free pricing
I completed a true car inquiry about the new 2016 Civic EXT. I received an email from Joshua D' amico with his contact information within minutes. We made contact via telephone. Mr. D' amico quoted me a price and never waiver from his original quote. I arrived at Midland's Honda meet Mr. D'amico and test drove a Civic. I must say I was very impressed although Mr. D'amico was busy at my time of my arrival, I waited in the waiting room. The waiting room was very clean and had complimentary popcorn and coffee. The movie "The Martian" was playing in the movie area. They had several video games which were great for me and my 5 year old daughter. They older Atari games brought back my childhood. Mr. D'amico was a very knowledgable salesman that I have meet in the past year during my hunt for my new car. He answered most of my questions before I had a chance to ask them. He knew about the car I was their to see and several other cars on the lot. He made the paperwork portion effortless. He explained every document fully and I never felt uncomfortable.I picked up my new Civic a week later due to some custom items I add, Mr. D'amico wasn't able to meet me for pick up due to an emergency. Latoya Hills filled in is his absents and was equally as great. She was caught blinded since I never dealt with her before and wasn't aware of all previous conversations. This didn't stop her world class service. She made sure everything was perfect and I was completely satisfied. She help me set up my Apple CarPlay and synced my iPhone. I was very impressed with my whole experience at midlands Honda. Thanks again to this great outstanding staff.
The first time a dealership treated me like a person instead as a customer. Best experience. I would definitely recommend Rachel Walker when searching for a new car.
Very Good Experience
I came in with a general idea of what vehicle I wanted but the input from the staff helped me greatly. I am very satisfied with my new car.
Great buying experience
What could have been a most stressful experience was made quite smooth by a very experienced seller, Henry Adams. He took me by the hand explaining every detail of how the purchase would work and what was required of me. His patience was amazing for someone who knows little about cars. After I bought the car, Henry followed through with teaching me how the new technology works and, even, suggested I call with any questions I might have at any time. How's that for service!!! It doesn't surprise me that he maintains a relationship with many buyers. Amazing experience!
Claude p and Monica g were awesome
Was greeted by Monica she was so nice, pleasant and cute too. She handle everything with professionalism and got me in a 2013 Honda civic. Claude the manager gave me a great deal I couldn't refuse. I am really happy and glad I chose to come here I'm sending all my family and friends. It was well worth the 2 hour drive. Thanks you guys.
Love my new car
When we first walked onto the lot, it was a lot to take in. Christopher came and helped us. Over the next three days, we looked at several cars, and Christopher was a great guide. We finally settled on a Passat. It's been a fantastic car for us, and I know where I'm headed next time when I need another car.
Great service experience
I brought my car that I just bought from the dealership into the service department to get some prearranged maintenance. They took great lengths to take care me. At one point, I noticed that I was missing the pressure cap for one of my tires. The service rep pointed out that I had brought it in that way, but then without hesitation, she went and got me one from the garage and put it on for me. I was very impressed!
No pressure atmosphere! Very friendly and caring! Rochelle was amazing and took the time to explain everything to me, she was super friendly and patient with our wants and needs. My whole experience was a pleasure.
Enjoyable, no-pressure experience
Josh responded immediately to our e-price request and set up an early morning appointment which was convenient for us. He arrived on time to show us the car we had asked about. He talked in depth on the safety and quality of the vehicle, which was very informative. He answered all questions we had and even arranged for Honda to tow in our vehicle so that we could get some trade in value since the engine had died. He has since followed up several times to see how we were enjoying the car and to let us know when the accessories were in and able to be installed. Rochelle was very friendly and helpful in showing options for extra accessories to personalize the car to our liking. She explained the products offered and did not try to push us into any sales. She even took us out on the showroom floor to show examples of accessories we were considering but could not visualise. Jake the finance person we spoke with was knowledgeable and efficient. He explained the available packages for service etc and was very personable and friendly. We had our college student along for the learning experience of buying/financing a vehicle and he took time to explain to her the importance of a credit score as well as other information which will help her in the future when she gets ready to purchase a vehicle. We were able to drive away in our new Honda Fit in just a few hours because the staff readied the car as we were going thru the process. Overall it was a very low pressure, friendly, no stress experience.
GREAT EXPERIENCE !!!!!!!
This was a great first time car buying experience. The service was great and made this a very comfortable situation. I really enjoyed this experience I recommended this dealership to anyone interested in buying. I walked out with a new car instead of used.
Long Time Customer
I am not sure if anyone else every had this experience at Midlands Honda before. I am truly looking for feedback because I am totally stunned. If I am wrong please let me know. I had an experience on Friday, April 29, 2016. I received a call 2 hours earlier that my car was ready for pick up. I arrived and was greeted by my Service Advisor, paid for my repairs and stepped out into the area where you drop off / pick up your car. I did not see my car parked in the area as usual so I stood, looking and waiting for it to be driven in through the back side of the area. I stood there and waited for at the least 5 to 8 minutes before I finally asked a young lady if she had seen my Service Advisor. She had not. I happened to look out towards the front of the service area and there sat my car. After I noticed my car I asked another Service Advisor if he had seen my Advisor and was told she had left for the day. That was not what upset me. I was upset by what I was told when I spoke with 2 Service Advisors who told me We do not tell customers where their cars are parked. Granted when your car is parked in the drop off /pick up area there is no need for them to point out your car because you will see. I was told by my husband who dropped me off that he saw the car when they drove it from the back and parked it there. If I am blowing this out of portion please let me know
Very friendly and informative. No high pressure.
Jack Witty our salesman was very informative, new the products, very friendly and was not high pressured at all. He was a pleasure to work with when we recently purchased our Accord. Douglas Sanders the finance manager was very friendly and explained the financials very well and clear.My wife who normally does not enjoy going to car dealerships enjoyed this experience at Midlands Honda.
Queen made sure I was well informed about my crv sending pictures and video until I could travel down to see it myself. She answered all the questions I had with no hesitation and if she was unsure she would ask someone to find out the right information . She was professional from beginning to end. I have no complaints about her or Midlands Honda. Great customer service from the whole staf .
The sales team here was very easy to work with. Very comfortable to buy, no hassle. I would definitely recommend midlands Honda. Great overall experience.
Great service, no pressure.
Our car broke down and was towed here. It was dead so Carl Tolson picked us up and took us to Honda to check out some new cars. Everyone was nice and did not pressure us to buy any specific car or accessories. They all made the buying process simple and easy and a life time warranty gives me piece of mind.
Beautiful person inside and out!
Mrs. Kelly is the icing on the cake to the car buying experience....she makes you forget how much money you just spent by genuinely getting to know you as a person. She will have your car full of accessories in no time.
A great experience
I purchased a new CR-V on April 23, 2016. Carl Tolson was my sales person and was great to work with. Everyone I worked with--Carl, Steve, Rochelle and Darold-- was extremely friendly and professional and I couldn't have asked for a better car buying experience. I would recommend Midlands Honda to anyone looking for a vehicle.
Great Customer Service
Charles and Rochelle were both friendly and did not pressure me at all during the buying process. They were able to work with my needs and they were both educated on the subjects I asked them about.
Excellent deal and customer service
from the get go I got the best deal from Midlands Honda. Chris Alston and Madison Snellgrove were top sales persons. I traveled over 60 miles because of the customer service and deal
They helped me in every way possible! They worked with my credit, they worked with my trade in which wasn't worth much and their passion for people was definitely shown. They officially have a life long customer in me!!!! These guys rock. Shout out to Claude and Claudette Green the one who worked with me every step of the way. You two are awesome!
Job well done!
Ms. Angela Chase, Great Experience with Ms. Chase, she is very friendly, no pressure in buying a vehicle. Even though we purchase (2) two Civic 2016 on Saturday evening. God Bless you and maintain your positive action in your work. Keep up the Awesome work you do.S. Colter
Great experience. Friendly people
No pressure to buy. Gave me a great deal. Very responsive. Bought a 2016 Pilot Touring AWD. Great suv. Will definitely go back if in the market for another car
I had an awesome experience at Midlands Honda. Ms. Angela Chase was very helpful and provided exceptional customer service. She was able to get me into the car I wanted with great monthly payment. If you are looking for the perfect place to buy your next car Midlands Honda is the place to go.
This is a great dealer ship. Friendly. And recommended anybody looking for a car to go here. They give you great service and will get you into a great car.
A very pleasant experience.
On Saturday, April 9, 2016, I visited Midlands Honda to lease a car. I was very fortunate to talk with Mr. Carl Tolson. He was most informative, very professional--yet, personable. He made me feel as if I could ask questions that concerned me and he answered all of them with extreme patience. I felt everyone with whom I had to deal, at Midlands Honda, worked with me to see that I was satisfied and happy with my transaction.
Excellent people to work with
I had a more than pleasant experience with a more than friendly staff. Angela Chase is amazing and provides excellent service. She was more than helpful with finding me vehicle that fit me and met my needs.
Midlands Honda is the BEST
I've always loved Hondas but to go to a place that sales what I love and the people make you feel at home equals an AWESOME experience! I wouldn't go anywhere else to buy a car or let anyone else work on my car! I can't express how elated each experience has been for me when purchasing a car. Thanks Midlands Honda!
Angela Chase is a wonderful person who's been my car sales woman since 2008. She's always provided me with great service and make sure that I'm comfortable with my buying experience. "I LOVE MY NEW HONDA ACCORD", I highly recommend Angela Chase to anyone I know who needs a new vehicle.
car buying experience
My car sales person Angela Chase was awesome. I had been to two car lots before i went to midlands honda and no sales person had me convinced. I promise myself that i was only looking, my last stop was midlands honda. Mrs. Chase was so helpful she answered all my questions and showed me the perfect car. I would like to thank Mrs.Chase for helping me find my new car and i love my honda. Thanks
Angela and James were awesome! It was a great process and I highly recommend. Everyone was friendly and I felt very comfortable. It was an awesome car buying experience.
Very pleased with car buying process!!!
Awesome car buying experience. Very friendly staff specially Michael Harriman and Doug. They were willing to work in all possible ways with great friendly approach.
Good vehicle at a good price
Angela was very helpful and answered all our questions. Rest of staff did a good job. Whole process took a little longer than we're used to (we were at the dealership for 4 1/2 hrs.) and could possibly be streamlined but it was a Saturday and they were very busy so we'll give them a pass. Lifetime drivetrain warranty at no extra cost and 0.9% financing were a plus.
I had the best experience at Midland's Honda. Inspira Smith was awesome!!! Inspira was professional, patient, and helpful. She would not stop until all of my wants were met. Chris and Darold with the business office were amazing!!! I have never had such a smooth and easy process in purchasing a car.
ALL I CAN SAY IS AWWWWEESSSOOMMMMEEEEEEEEE....
I went here after my wife totaled lost her vehicle in a wreck. We were just looking around but the staff here made up so comfortable with being there that we ended up buying a vehicle the same day. They even took our kids to the TV area and game room while we walked the lot. No pressure selling or car salesman standing over you. They let you walk the lot FREELY..... I loved it. Best experience I ever had at a dealership. We ended up coming back to get a part fixed on the car and they even greeted us by our names when we entered. ( They remembered our names)... lol... That's shows to me that it was more then just selling a car to them, they said we were part of the Honda family and meant it. Well I ended up going back weeks later because my car put me down and I also wanted a Honda like my wife car. Guess what, they made it happen.. I wish I can give these guys and ladies 20 stars . There are just to awesome....
Mike and Chris went above and beyond to make sure I was able to purchase a new car on my 30th birthday. Although I knew what I wanted Mike still showed me different cars when I asked, knowing I was stuck on the one I came in asking about. He was very patient and answered all of my questions. I submitted a request through the Internet and Mike gave me a call in a timely manner. Thanks Mike and Chris !! You're awesome.
The staff, particularly, Inspira Smith and Darold in financing, made my buying experience quick and easy. They were patient and very friendly. I would come back!
Great Customer Service
Mike Harriman went above and beyond to help us purchase our new 2016 Honda Odyssey. He was very professional and knowledgeable in the field. I would highly recommend him and this dealership.
Very satisfied with my purchase. Sales staff was awesome. Thank you Madison for all you did to facilitate the deal on my Civic! AAA+++ Experience!
Experience with Midland's Honda
We just purchased our 3 Honda from Midland's Honda. All of our experiences with the sale processes have been great. I must say this last experience was awesome. The salesperson that helped us went out of his way to make the sale happen. We were very pleased and will continue to shop at Midland's Honda in the future.
It was amazing, they got me into a new car quick !
I work with Mr. Jack Whitty , he was amazing , all he wanted to do was get me into a car but he was also helpful with talking with my loan officer ! If any one ever go to midlands Honda they should talk to him ! He was very nice and helpful !
Best Honda Dealer in the Midlands
Our Salesperson, Claudette, and sales managers, Ricky and Ron, exceeded all expectations. The moment we walked on the lot we were treated like family. If you do business with anyone else you are doing yourself a disservice. Thank you to everyone at Midlands Honda for making me feel at home!
Upside down, because I wasnt treated right the first time
I traded an 09 acccord in last july, I asked for payments close to what I was making in the $300s I had about $300 in negative equity. What I learned from a different dealer was they (at midlands honda) could've shown me a less expensive car to help with the negative equity. Instead they said they had to put me in something new to help with the negative equity that was just added to my payment anyway. I'm in a 2015 civic which is too small for my family (the sales person said it was the same size as an accord, which i should have walked away then) and I cant get out of it because I would be upside down. They appraised the civic, didn't tell me how much it was appraised, showed me a 2013 accord that I test drove and love just to say I couldn't get it(when i said i didn't have anything to put down) but they could get me into a 2016 and keep my payments the same. I found out a few days later (from another dealership) that I would be upside down. When midlands honda called they said I would need to put down $6000 and they never mentioned it while i was there and never got an appraisal amount from them. Lesson Learned!!!!
Outstanding Customer Service!!!
It was a pleasure working with Inspira Smith! Her professionalism, enthusiasm, and knowledge made my buying experience a very enjoyable one. I absolutely love my new Honda Accord! Many thanks to Inspira for the great job assisting me with my purchase. I highly recommend her to anyone looking to purchase a vehicle from Midlands Honda. Sincerely Toshiro
Both the sales and finance team were awesome! They helped me get a payment I could afford with a car I fell in love with! Def would recommend them to anyone looking to buy a car!!!
Angela Chase provided the best customer services to meat and my wife. It was extremely cold outside that night and she still went out of her way to find us the cars we wanted. She smiled and laughed the entire time which made us feel very relaxed in our car buying experience. I would go to her a million times again't if needed. She was on top of her game.
I went into midlands honda to buy a new car and was greeted by the best customer service ever. Everyone was pleasant and friendly. I was then introduce to Mr. Charles Green were he asked me what type of car I was looking for and began the short application process which took about 10 mins. I was shocked that this did not take long from previous car dealership I have been to. Once everything was a go we proceed to look at cars and again Mr. Green was very knowledgeable and helpful with the car I was looking for. The overall experience here was nice and for the first time I can say I actually enjoyed buying a cat from here the staff is very friendly and helped with any questions or concerns I had. Also the fianace team was very informative and friendly and answer all the questions I had.Overall if anyone is looking to buy a new vehicle I would definitely recommend going to midland honda and seeing Mr. Charles Green.
Michael Harriman is the best!
It was Michael's can-do attitude that made me visit Midlands instead of Columbia and I am very glad I did. I had a vehicle in mind but was not positive about purchasing it. Michael took his time explaining the features and answered every question I had. Between he and Jake, in Finance, I had a very pleasant car buying experience. I would definitely recommend Michael to anyone looking to purchase a vehicle.
Great first time buying a used car!
Drove 2.5 hrs to check out a vehicle that Midlands had the best price on. I was not disappointed with my trip. Wayne had the car out front and was ready to go when I got to the dealership. I would definitely recommend this dealership and Wayne Thompson. I ended up buying the vehicle and trading in my old car and have been very happy!
Got my car the same day, without any appointment!
Went to simply check out the dealership as all of my contact had been through calls or e-mail. I had a test drive scheduled the coming Monday but decided to go on a Saturday to simply see where the dealership was and possibly get an earlier test drive. The main person I spoke with JT was busy with another customer but had another salesman show me around and take me on a test drive. Soon after I bought my new civic! I actually came to the dealership alone and couldn't find a way to get the car home as I was in a rental and JT actually followed me all the way home so that I could get the rental and the new car back safe and sound. Awesome staff here at Midlands Honda all around. Thanks guys!
A Wonderful Experience
I want to thank Mr. Jerry Ardis for the dedication, honesty and professionalism that was shown to us while selling our family a car last week It's not often you find a salesman as dedicated and friendly as Mr. Ardis he treated us as if we were family.The experience was very pleasant from the time we walked through the door until the time we left, the several people we meet were very respectable Mr. Jack Witty and the entire financial department were great.Thank you Mr. Ardis for answering all of our questions honestly and making the process easy we are very happy with the car we purchased and the price is affordable I have friends looking to buy a car in the future I will be sending them to Midlands Honda on Killian road to see Mr. Jerry Ardis. Mr. Jack Witty was also helpful and friendly they have a great professional team. If you are in need of a car Midlands Honda is the place to go.
My husband and I came to the dealership on Sunday, ( 1/10/16), right after church. We were met with great professionalism, beautiful attitudes, and superior customer service. From the time we got there until we left, it was just an amazing experience!!!!! We cannot thank Ispira, our salesperson, Jake, Ron and Chris enough for their time, patience, and professionalism. If you are ever in the market for a vehicle, new or used, please make this Midlands Honda your choice. You will not regret it. Again, thank you all so much for being GREAT people!!!!
Good first time buyer experience
I came to the dealership with all my paperwork ready (financing, insurance, and the vehicle I want). Wayne Thompson, the sales person, was very easy to deal with--not pushy or impatient--and had everything ready before I arrived. Jake, the finance manager, was the same, even though I had my own financing. Great car, great deal-highly recommend this dealership.
First Rate Dealership
We recently bought a new Odyssey at Midlands, and it was the best experience I've ever had at a dealership. Our Salesperson Wayne Thompson and the Business Manager Jake Gonzales were fantastic! They were both super professional and super helpful. We got a great deal, and it was not a stressful experience at all. I managed a Honda dealership for about 4 years in a previous career, and I was very impressed with Midlands. Midlands gets it when it comes to customer relations. Great job!
My husband and I have now gotten two vehicles at Midlands Honda and both times were a great experience! We have been very impressed with the customer service and the lengths that they go to to earn and jeep your business. I would highly recommend them to anyone looking for a Honda dealership!
great new car buying experience!
Ms. Claudette Green and the great people at Midlands Honda made my new car buying experience a great one! Thanks guys! If I had to do it again, I would do it with Midlands Honda.
Recently purchased a 2016 honda civic and ms Claudett Green and all that assisted in the purchase. Made the entire experience a great one. Love the car and all the features.
I am so thankful for salesman Mike Harriman. He is very professional, patient, and knowledgeable about each vehicle he showed me. He's an excellent salesman and I will refer friends and family to him. He made my car buying experience wonderful. I am highly satisfied with my purchase. Thank you again Mike Harriman.
If you go to this dealership start your experience off right by going online and dealing with James Thompson. In my experience he was the first car salesman who did not pressure, had a great demeanor and even allowed for me to walk away for a couple hours without harassing me. This is what drove me to want to give him my business. Wish they were all like that.The only thing I would suggest is that in the finance area No means No. Don't tell me how stupid my decision is just accept the No.
I wanted a Honda CRV but wasn't sure where I wanted to purchase it. I had the pleasure of James Thompson and Charles Green to assist me with my purchase. They were AWESOME!!! Charles gave me a tour of the facility while my Honda was being prepped and I dealt with James over the phone before I arrived. These guys went about and beyond to help me while I made the purchase. I would also like to commend Steve Goldstein, the Honda Sales Manager, he was so nice to me.. I was a little sentimental about trading in my old car and he understood that and was so caring about it... THUMBS up to these guys... You can't go wrong buying a vehicle from them!!!!!
It took a little long time to purchase my new car. Finally I've done yesterday. I worked with James Thompson who is very nice, kind, friendly, and professional. Without him, I would probably purchase my car from other dealership. He is AWESOME!
Easy experience again!
Worked with Michael Harriman again and it was a great experience. The entire experience was very easy! He was very patient as he walked through the process with my MIL and showed her the car features after it was purchased.
Excellent car buying experience!!!!!!
I came to the dealership looking to purchase a 2016 Honda Pilot Touring. My husband and I had a really good experience. Never felt pressured, haggled, or lied to. Our experience at Midlands Honda was fulfilling. Charles Green was very accommodating to our needs from the start. Charles demonstrated a superior set of skills, the best I have ever experienced. His explanation of every detail was more than sufficient, I really had a positive experience dealing with him. Our experience at the dealership was very good and easy, I've not been so relax before doing this kind of transaction. I felt the team was great and Charles made sure we were taken care of. I would highly recommend that anyone that wants to buy any Honda or any other vehicle please go and see Charles!!!!!-Liz
I went in to purchase a honda accord sport that I really liked on line. I went in with a 700+ credit score, sizable down payment , and outside financing established. I had a great interaction with the car salesman. I was on my way to purchasing the vehicle. He actually had the deal. The management is where I had a problem. Like I said I had financing already in hand but they wanted to see if they could beat my financing. They ran my credit and the manager told me I had a problem on my credit. There was a car issue I had many years prior. How could I have an issue when I purchased a home and a vehicle with a 700+ credit score after this "problem" ? A 23000 $ (internet price) vehicle went to almost 28000$ if I financed through them. When I declined the deal the manager had an attitude. He told me I couldn't get a better deal anywhere else. Needless to say I left him with his mouth open. It was no more than 1 minute later they called to offer me the price it should have been. Goodwin Honda in my hometown provided me with professionalism and a fair purchase price I was looking for. I'm very satisfied with my vehicle.
From a telephone call to me receiving the keys to my new car, JT was awesome! He has great customer service and probably one of the nicest sales man I've ever worked with. I would recommend him to everyone!
Great Car buying Experience!!!
Sales Manager Charles Green is GREAT! He is friendly, polite, and honest, most of all he wasn't pushy. He allowed me time to choose the vehicle that I WANTED and he was able to help me purchase a great car and I'm beyond satisfied. I LOVE my new car! 2 THUMBS UP Midlands Honda! Thank you for providing me with a GREAT CAR BUYING EXPERIENCE.
I am very pleased with my purchase and I had great sales persons. They were very pleasant an very much helpful in getting the deals
very good salesman
we went in just to look around at what was available in a used car and jack witty was very helpful in helping us find a car in our budget and worked very hard to get us a contract and finished up and out the door with our new car.
J.T. was the salesman that helped me find the car I was looking for at the Honda dealership. He was not pushy, he was very patient, and most importantly he was very honest. I love my Honda Accord Sport and J.T., you're awesome. Thanks.
When we pulled up to the dealership on a Sunday afternoon, I had a car hangover. I had spent all day Saturday going from one dealership to another driving every SUV that they have on the market. We decided to try Midlands Honda because they had 2 2016 Pilots available that I loved. When we got out of the car, Tony White greeted us and quickly began to ask pertinent questions to understand what our needs were. During the test drive, Tony pointed out all of the safety features and explained to me the differences between the two models that I liked. I decided on the Touring model because it was so luxurious and hit on all of my technology and safety needs. We were able to quickly agree on the price for our trade-in and the Pilot. We had to wait a little while to get in to see the Finance Manager, but that wasn't a big deal because of all the amenities that the dealership has. They have an area where kids can play, popcorn machine, drinks area, and comfy chairs to watch TV while you wait. When we got in to see the Finance Manager, Jake Gonzalez, he was great. He quickly got all of our paperwork in order and papers signed. Overall, it was an excellent experience and I would recommend Midlands Honda and Tony White to my friends and family.
JT & The Staff
J.T. Was amazing, He Listened to exactly what I was looking for and didn't try to push me away from that. The Staff worked Very hard to get me approved for the car I wanted!. Highly Recommended!
JT had us in our new car in record time!
We knew exactly what we wanted and Midlands Honda had it. JT was so easy to work with and gave us the car-buying experience we told him we wanted. He had us in our new car and out the door in record time- and this was exactly what we requested up front. It was such a great experience. I highly recommend going to see JT if you are interested in a new Honda.
My wife was possibly shopping for a new car; we passed Midlands Honda on the way from Dick Dyer. My wife saw a 2016 Accord and said "I like that car". We stopped by, talked to James Thompson and inquired about the price, took it for a test drive, crunched some numbers to fit what we were looking for, and a couple hours later we were out the door with that new 2016 Accord. J.T. was very pleasant and professional, he made our purchase easy and painless.
Excellent customer service
JT and Midland Honda were very helpful in my purchase of my 2015 Honda Accord. They did not try to push anything and answered all of my questions. I would highly recommend JT and Midland Honda for your next car purchase!
I was stressing for a couple of days because my car got ruin in the flood I explained my story to him the first words he told me was follow me your getting into a new car today .. He didn't pressure me into buying a car very nice and attractive young man the finance manger didn't pressure me even though I wanted my payments lower he didn't make me feel pressured in buying the car but I love my new car thanks midlands Honda & Carl for my 2016 accord
Getting my daughter a new car
The service was quick and everyone was friendly. We test drove two cars and it was a very difficult decision to make. The guy didn't rush us and he helped us get through all of the paper work once we finally chose a car.
As a repeated customer, I just purchase a brand new Honda CRV, from Midlands Honda. I just wanted to say a special thanks to Honda Specialist Andre Lewis for your assistance in giving me the best customer service ever. I can truly say that I am greatly satisfied and pleased with my CRV, especially the color black (so classic). I would also liked to thank the entire staff at Midland Honda for rolling out the red carpet and making my experience a pleasant one. Again, Andre Lewis thanks for your time and patience in showing me how to operate all the features and customizing my CRV. Your customer service is highly appreciated. Valencia A. Entzminger
Claudette was very helpful in assisting me in buying my Honda Pilot. Everyone at Midlands Honda was friendly and professional. I highly recommend this dealership.
This was my first experience purchasing a vehicle from Midlands Honda and I can say that I will definitely do future business with this dealership. If you want a great salesman then I suggest you work with Josh D'Amico! He was personable and didn't attempt to sale me more car than I could afford. He made everything easy to understand and pointed out things that I would not even think to ask about my purchase. All of the staff at Midlands Honda are professional and the best part is that they aren't pushy.
did not buy. salesman was helpful but found a vehicle at a different dealer.
I had a great experience purchasing my new Honda Civic. Brian McCray was excellent at listening to what I was looking for. Thank you the great experience.
Exceptional buying experience
Mike Harriman, internet sales, and Angel, the business manager, made the purchase of a used vehicle, from Midlands Honda, an exceptional experience. Mike answered all questions regarding the vehicle and went out of his way to ensure I was satisfied with the vehicle before buying.Angel was very pleasant to speak with. She brought a friendly, personal, aspect to the business side of buying a car.Mike and Angel are the main reasons I will look to Midlands Honda for my next vehicle purchase, new or used.
We looked, shopped & left several other dealership for several different reasons, but mostly because they just didn't have that one thing. Midlands Honda had it! From the moment we walked through the door they treated us like family. Shopping for a new vehicle can be stressful, Mike Harriman at Midlands Honda made it fun!
I couldn't of had a better experience. My salesman Brain McCray was informational, helpful and honest. I really went to Honda to rule them out so that I could say I covered all bases in my car search. Well, Brain SOLD that Honda Civic Coupe to me AND my parents; not an easy thing to do! We paid a fair price with great financing. Mr. Steve Goldstein was also a huge help in assisting with the purchasing of my car. I walked away happy, excited and satisfied with the entire experience from beginning to end.
Kudos to Mr. Charles Green and Mr. Sanders!!!
April 2012, I purchased a 2012 Honda Accord V6 which now has a settled class action suit due to its faulty engine. During my recent NEGATIVE experience with the service department and avoiding an accident during my vacation due to an inferior part, I decided to purchase a new Honda Accord while waiting for the service department to repair my car. I must commend Mr. Green for providing the utmost professional and pleasant sales experience that I have ever encountered. He was very knowledgeable of the product and addressed all questions and concerns with ease. Mr. Green's attitude and personality turned my most recent negative experience with the service department into a smile!! I will certainly refer all my friends and family to Mr. Green when they are searching for a vehicle. Mr. Sanders was great in elaborating on the questions/concerns during my financing experience. There was no pressure to purchase any any additional insurance/warranty.
Jerry Ardis is the best salesman I have ever dealt with. I went into the dealership to look at a vehicle. He was extremely friendly and personable but still no-nonsense. I was able to spend time looking at the different options and details of the vehicle and never felt rushed or hurried by Mr. Ardis. I would highly recommend asking for Mr. Ardis if you are looking to purchase a vehicle. I also met with Claude and Angel for financing and they were just as helpful as Mr. Ardis. I walked out a new car owner and could not be more happy about my experience or my new car.
Great experience with Madison and Midlands Honda
Thank you for Madison's help and the guidance through the process of buying the Mazda Tribute. Madison was a great negotiator and really made us feel that your dealership really cared about helping us find the right car for us.
Just what we were looking for
Mike Harriman helped us find the right car for our daughter, and after spending many frustrating hours in other dealers' offices, we were able to quickly find the car that was right for us. We will be returning for our next car purchase, for sure.
Yesterday my parents and I walked into midlands honda in hopes of trading in my car for a newer used car just so that I'm able to get from point A to point B...I was already a little aggravated because the week I had was horrible so that last thing I needed was to be turned down for a car that I desperately needed. Mr. Charles Green whom I spoke with earlier this week was extremely helpful even though we were there for hours not only did I leave with a car but I left with a brand new 2015 white Honda Civic! I was overwhelmed with excitement! My parents was very pleased with the service we received and we will definitely continue to recommend midlands Honda and Mr. Green to the next person that seeks reliable and caring service!
Great first experience!
I bought my first car yesterday from Midlands Honda. Michael Harriman made it a very pleasant and enjoyable experience. I was excited throughout the whole process and Michael walked me through every step of the way. From initial contact, Michael was very quick to respond to all my inquiries, and upon arriving, he greeted me with a great attitude. I never felt pressured into buying something, and Michael listened to all of my thoughts and needs. He made sure the car was perfect for me. Him and the staff were all very friendly and even stayed late for me to complete the process. I would HIGHLY recommend anybody to use Michael Harriman in the future. I would definitely go back to him!
Great Buying Experience!!
Just bought a new CRV, and the internet team was outstanding to deal with. Mike Harriman and Steve Carlton did what they said they would do, when they said they would do it, and fought hard to beat other dealership pricing. The car buying experience was one of the best. I would also call out Darold Wilson from the business office who was very professional, courteous, and head and shoulders above other personnel who used to work in the their business office. A tremendous improvement in the business office and a very pleasurable and seamless buying experience.
Great car buying experience.
Claudette provided great customer service. I was able to make a decision about buying a car without feeling pressured. The purchasing process went smoothly and I didn't feel like I was being taken advantage of.
A Pleasant Experience
John Blackmon Jr. provided friendly and attentive sales service without being the least bit pushy. We were given time and space to make comfortable decisions about what we wanted to buy and Midlands Honda offered a fair price for our trade-in without any haggling. Everyone we dealt with was refreshingly nice, straightforward, and helpful... Not usually what you expect from a car dealership and certainly not what I experienced at another car dealership in town. I had serviced my previous car at Midlands Honda, will continue to bring my new car there for regular service as well, and plan to go there first when it comes time to buy another car.
Best dealership in the South!
I was so blessed to come across this dealership. The salesman, Charles Green, is extremely well at what he does. He is very respectful and compassionate about helping others. I had some negative things on my credit report, and never thought that I could get a car from a new car lot. It was simple, fast, and far overcome my expectations. I will recommend them to everyone that I have contact with. Thanks Guys!
THE BEST DEALERSHIP IN COLUMBIA!!!!!!!
I have bought a lot of cars in my day and had plenty of repairs done, but never have I had such an EXCELLENT experience as I have had at Midlands Honda!! We have leased a vehicle, we bought a vehicle ,and we have had repairs done at Midlands Honda and EVERYBODY is so helpful and friendly. They treat you like family there. It is such a warm feeling to know you are not just a number and that they really and truly care. I have told friends and family about my experience because it was a great one. I recommend them to everyone I know and meet. If you don't go to Midlands Honda then you are missing out on one of the best experiences you could ever have with a dealership. So go try them out. Palma in Irmo,SC
This place is so EASY
This dealership made my first car-buying experience extremely easy. The people are so friendly and easy-going. Mr Steve has such great stories to tell and works them into his sales process seamlessly. Mike is dedicated to making sure you get exactly what you want and is so nice! I was a little nervous since this was my first time at a dealership and they made me feel at ease very quickly
Honest, fair, excellent
I will only buy vehicles from this dealership from now on. The service was impeccable. I highly recommend Michael Harrimon. He listens to what you want and gives you more.
I dealt with several employees there and all of them were such a pleasure to deal with. I am so happy I was referred to Midlands Honda and I would recommend this place to everyone. Your experience will definitely be a pleasant and enjoyable one.Patrice Grant
Horrible Customer Service
I made an appointment giving specifics regarding what needed to be examined on my car. I dropped off my car early (7 a.m.) and did not receive a phone call regarding my service needs until 1 p.m. Of course, they did not fix my car that day. They said that they needed to order parts, my car would be fixed the next day. No one called the next day and I had to make a follow up call. Not only did they forget to order the parts, I was now without a car for a second day. Additionally, I had guests coming to town and had plans for Friday. By Friday morning, they STILL had not called, and again, I initiated the phone call only to have a ready car after noon. By then, my Friday plans with my guests were ruined. They never offered a loaner, they never apologized for the inconvenience, and there were service charges for parts that I have never seen on other Honda dealer invoices. I will not go back.
Nice work, good quality, enthusiastic staff, and perfect service, the most one is 3 month warranty. Thank Mike very much, who is a warmheart person, Fighting.
Friendly staff and excellent service!
I have visited other dealerships before and felt intimidated - the sales staff were more interested in "making a sale" than helping me find a car that met my needs!
Andre Lewis rocks
We needed to purchase a car for our daughter who is attending college in SC. We live in WA state. The Midlands Honda dealership helped us with this long distance transaction and salesman Andre Lewis even picked her up from the airport.Darold Wilson was also very helpful and responsive with handling the paperwork.
Impressive quality in salesmanship
I recently traded my 2012 Chevy Cruze for a 2015 Honda Accord. I was very impressed with the Honda Specialist, Claudette Green who was very knowledgeable in the car. After test driving, my mind was made up and I didn't want to see or drive another car. She took me through the process from beginning to end answering all questions and out the door within one and a half hour. She's since called me several times to thank me and ask if I had any other questions. I've received texts with her number and the dealership's number to call if I have questions about the operation of the car. CLASS ACT PROFESSIONALISM IN SALESMANSHIP.Belle Farley/Greg Woodard
Professional Dealers with Friendly Personalities
I am very happy with my buying experience at Midlands Honda. Specifically, John Blackmon and Steve Carlton were a pleasure to work with. They were both very professional and knowledgeable, and helpful in answering questions before and after the sale. I would recommend this team to anyone looking to purchase a new vehicle. Manager Ron Morrison was also very helpful during the process. Everyone was very friendly.
Bought my first new car from Midlands Honda. Henry Adams was very helpful all the way through. He was very patient with all my questions. Very happy experience. Thank you!
I am so glad I went to Midlands Honda. I had been searching for a new car for two weeks. Thanks Joshua and Darold! Keep up the good work.
Unmatched Car Buying Experience
We received overall excellent service, We didn't get any hassles, neither any pressure to buy a car. We were able to stroll around to check out the vehicles uninterrupted. We were greeted warmly when we walked in the door. Both Josh and Steve exhibit excellent professionalism, they were honest and forthcoming with the details of the available options. We got a great price on our vehicle including the options we wanted. I would definitely recommend them to my friends.
Mike was very pleasant and patient with me. Never felt pressured or like he was being dishonest. I would definitely want to deal with him on future purchases. Lisa
We had a great experience! Greeted as soon as we walked in the door. Brian, our salesman, was great! So glad we chose to go to Midlands Honda.
Getting Friendly Help To Get What You Want
My daughter & I were looking for a first car for her. I had a budget. Straight-out payment, no financing. We were looking for a late-model, pre-owned. Nothing too big. After some frustrating visits to other dealers, we saw a Mazda 2 at Midlands Honda and drove over in 102F to have a look. We got lucky with the car and the salesperson, a young woman not too much older than my daughter. She made it easy an enjoyable because she was 100% just-herself. No hustle, no hype, no pressure-selling. She understood that her role as to be an ally and to facilitate and please the customer. And that's exactly what she. She took the mission on-board and made sure our car needs were met. Once we had a deal, we were introduced to the business manager and the G.M. They were personable, patient and easy to deal with. Now, if only everyone's car-buying experiences could be that good...
Excellent, and great price
Steve Carlton was quick to respond to my inquiry on a 2015 Accord.He was nice, remembered everything I told him, wasn't pressuring, and was super easy to work with. He also gave me a price that I couldn't beat at any other dealer and more for my trade than I expected. A+ all around.Jesse Lee in the finance office also was easy to work with.
After a horrible experience buying my own vehicle last year, I dreaded having to replace my daughter's old broken down car. Michael Harriman was wonderful! No pressure sales, easy going and very helpful throughout. In and out of the dealership with our used car in less than four hours!! I'd recommend Mike to anyone I know in the market for a new car!
we bought a 2015 Honda Odyssey on June 29th, 2015 we had excellent service. Sales rep was Steve Carlton he treated us with the utmost respect. Also sales rep Wayne Jackson was very nice, on a rating of 1-10 they both get a 15. We highly recommend Midlands Honda on Killian in Columbia SC.
Purchase of new Honda Civic
Henry Adams was absolutely great!!!! We at Medico of South Carolina really appreciate all his efforts in our endeavor to get a car for our company execs to use, a Honda Civic. Henry more than went the extra mile for us and we appreciate all of his patience. He reviewed all of our options and every aspect of the car purchase with us. Many thanks to Henry Adams. We would recommend Henry Adams to anyone wishing to purchase a car.
Brand new 2015 Honda Fit AC issues
My very first Honda purchased new and the AC has no freon. I'm told, they come from the factory like that all the time. Hmmmmm great confidence booster there. So 2 weeks after purchased it had to have freon added. Fast forward 3 months during a heat wave and once again the new 2015 Honda Fit is almost out of Freon BUT THIS TIME THERE IS A LEAK. Yea, I'm sure the leak was there the first time but no one cared to checked. Now I get to drive this brand new car that is costing me a nice bit of change a few more days with no air until the part comes in. And oh goodie, I get to use some of my precious little vacation time to sit for hours in the dealership while it's being fixed because I do not have a spare vehicle and oh wonders, my friends and family also work and cannot cart me around! Not a way to win over a customer for life Honda. I should have stayed with Toyota....sucked in by the stats on the good looking Fit and paying dearly for it. I think this issue sets the tone for how this car will be for as long as I own it. Sad......so very sad that I stepped outside my previous car family into this one that I'm sure will not bode well for me!
Really good experience
Really enjoyed working with my salesperson Mike Harriman. He was personable and easy to work with. We were able to get a deal done that we were both happy with.
purchased our first vehicle from Midlands Honds
worked with Mike Harriman and Wayne Thompson to find the right vehicle at the right price. They were very responsive and helpful and feel we got a good deal. Enjoyed our experience and recommend them to work with. Our experience at the service department has also been excellent.
Purchase My 1st vehicle
Purchased my first official car from them today. I told the sales person , Charles G., exactly what I wanted and I walked away with the car of my dreams. Highly recommend to go here for quality service!
Michael Harriman and Wayne Thompson.
Great deal from a very respectful couple of guys at the dealer. Really worked to the last bit to make sure we are happy. Thanks to both of them.
Great car buying experience
My salesperson Mike Harriman was an outstanding help in finding the right car for my daughter. At no time did I feel any pressure from anyone at Midlands to purchase or choose a particular vehicle. I look forward to doing business with them in the future! Everyone was friendly and helpful and understanding when I was in a hurry. Thanks everyone!
Bought a CRV from them almost 4 years ago, stopped by with my daughter 3 months ago since she was about to turn 16 and we were buying her a vehicle for her 16th birthday, then I went there a couple days ago, and it's like they had a totally different staff, the salesperson and manager that I worked with was no longer there, the new salesperson told me that they had both been fired, I told him that it was disappointing to hear, then he tells me that it's no big deal, this dealership fires people all the time!!! so that should have been my 1st clue to leave, since that shows that obviously this place doesn't care about it's employees. Then we weren't allowed to walk around the lot, he told us that I needed to tell him what we wanted and he would go get it!!!! What?!?!?! We don't know what we want, that's why we wanted to look. I asked him if he had a list of cars he said no and kept trying to get our information and put into his cell phone.....We were so frustrated by this point that I told him we would come back another day, he said he needed to go get his manager, his name was Chris, he was a joke, he said that he was the GM, he talked to us like we were interrupting his lunch or something, almost like it was a privilege to purchase a car from there...Never in my life have I had such a bad experience at a dealership and I had to apologize to my daughter who was so excited about looking at cars and being able to pick one out. We went to the honda dealer in Lexington and had an excellent experience and she is loving her brand new Accord.
Greg was a pleasure to work with-- extremely professional and just an all around courteous demeanor. He answered all of my questions and did a very thorough job throughout the entire service episode. I'll definitely be back thanks to Greg. Happy customer here.
Top notch purchase experience
Midlands Honda is a dealership which is truly customer focused. My wife and I purchased a Honda HR-V Memorial day weekend and are extremely satisfied without an iota of "buyers remorse" which acts antithetical to a positive auto purchase. Superlatives should be used sparingly, for when we use it liberally, their effects are diminished or so I believe. Mr. Mario Stevenson and Mr. Wayne Jackson are Midlands Honda staff, deserving of the highest recommendation that my wife and I, as clients, are able to bestow upon them. I would be the first to recommend Midlands Honda to friends and family who may be considering the Honda brand. Thanks to Midlands Honda with special attention to the aforementioned staff for "making it happen" and for making it a truly positive experience.
Excellent purchase exprience
My wife and I recently purchased the new Honda HR-V from Midlands Honda memorial day weekend and are extremely satisfied with the whole experience at Midlands Honda. Mr. Mario Stevenson is a top notch employee who truly takes a "no pressure" approach to the sales process at Midlands and that is what we customers search for in order to not be swayed by the "static interference" which often infiltrates our purchase experience, leaving us in a position of feeling buyer's remorse after the fact. Mr. Mario Stevenson is worthy of the highest recommendation that we, as clients, are able to bestow upon one who embodies the qualities that I feel should be pre-requisites for any salesman regardless of brand. Thank you, Mr. Stevenson for a very positive purchase experience and also to Mr. Wayne Jackson for his work in "making it happen".
I would never ever go to this dealership again. Specially their finance manager got attitude
5 Star Car Shopping Experience
Midlands Honda gave me the best car buying experience ever. From the first time I started my search online to the moment I walked into the showroom, I felt a total commitment from this dealership. My salesman, Andre Lewis, was great. I will definitely be sending my friends and coworkers to him and Midlands Honda.
Lynne Groves buying experience
I had never been to the midlands Honda dealership. Our salesman was Henry Adams. He was polite and not pushy and told us everything we needed to know. I was very impressed with his knowledge of the car we purchased . He is a great saleman & did'nt feel like he was just telling me things I wanted to hear. I will be sure to give his name when I talk about my new Honda. Thanks, Tim & Lynne Groves
Quick and easy!
They had me in and out within hours with the truck I wanted. Mr. Wayne Thompson was a great help, a real people person and walked me through the entire process seamlessly. He answered every question I had and if he didn't know the answer, he went out and found it! Highly recommended. The ladies I dealt with in the Cashier department were very helpful as well! Will be back!
Good buying experience - but no credit card purchases
Just bought a new CRV, and the internet team was outstanding to deal with. Mike Harriman and Andre Lewis were a real pleasure to partner with in the buying process. Very knowledgeable and professional. The big negative for me was dealing with the business office. Midlands apparently will not take a credit card for the purchase - first car that I have ever purchased in 20 years where the dealership would not take a credit card. Additionally, the personnel in the business office was very rude, grumpy, and disrespectful.
Mike Harriman is the business! Friendly and down earth! Couldn't ask for a better salesman! Traded in my 2013 Accord Coupe for a 2015 Accord Sedan! Mike is cooler than a polar bears toes!!
I was very pleased with my experience at Midlands Honda. Mike Harriman was extremely helpful and made sure all of my needs were met. Great people and excellent service, honorable as well. Drove away in a Kia Optima and couldn't be happier!
Purchased a 2015 Honda Civic. My first car purchase and I am very satisfied. I bought my car from Midlands Honda in Columbia, SC. Very great experience. Would definitely recommend to first time car buyers. They also offer a recent graduate program!
Don't waste your time here. Run to another dealership!
I'm sad to say that I sent my husband to buy a new Honda Pilot today, but he came home without one. While he said the salesman was nice, the company misrepresented itself by posting a price simply used to lure people in. The vehicle in question was listed with a final price 32,500 yet my husband was quoted 38,000 due to "upgrades" like rain gaurds and running boards. This is false advertising. He was also offered $1000 less than kelly blue book for my trade in..$6500. The car was also listed as new, however, a car with 7000 miles, is not a new car. We went to Vic Bailey Honda in Spartanburg. What you see on their website is exactly what you get at the dealership. They have a no-haggle pricing system and give fair trade-in values for your car. I left with a 2015 Honda Pilot.. Less than 100 miles, heated leather seats, sunroof, DVD, and more for 32,000 and they gave me 8,700 for my vehicle. Make sure to ask for John M. Perhaps they should focus less on contests and more on car sales.
1st Car from a Dealership
When I went to Midlands Honda, I was only anticipating looking at a vehicle. I had been skeptical about dealerships, as I had heard negative things. I immediately expressed my concerns, and Mario Stevenson told me he was going to work hard to gain my trust! Well, to make a long story short, I left with the vehicle I came look at! Mario was attentive and seamless! I recommend this dealership, and Mario to anyone searching for another vehicle, new or used.
Mike was very quick to answer my questions about the CR-V which is why I purchased my new vehicle the very same day!! No haggling!! And my grand baby had so much fun playing there. Awesome people!! Easiest experience I've ever had buying a car.
Midlands Honda and the sales person, Jim Kunkle, made this process so easy! Very knowledgeable. Great service and very friendly. I would highly recommend Jim to others for a great car buying experience!
Amazing Experience As Always
Steven helped me lease my vehicle three years ago, and I had the pleasure of being assisted by him again yesterday. He treated me like family and made sure that I was truly taken care of. He is very knowledgeable and I truly appreciate his exceptional customer service! I was also assisted yesterday by Michael, and he truly made my day! He was so kind enough to fill my gas tank up. I am so grateful for that! He answered all of my questions and had so much patience with me. He is so honest and told me valuable information that I truly needed to hear. He educated me on so much and made me feel so comfortable with the transition from a lease to a purchase. He is so knowledgeable! If I could give him the customer service of the year award I would! I will forever be grateful for such exceptional customer service!!!
Great product, service and atmosphere!
Joshua D'Amico got the job done and put me into the vehicle I wanted for a fair price. I love Hondas and Midlands Honda has a great facility and friendly atmosphere. The dealership has a great selection of vehicles to choose from and the finance team is very professional.
I bought a new 2015 Honda Fit Ex from Andre and the experience was great! He was very knowledgeable about the car and any questions that I had and he was not one of those pushy salesmen that we all hate to work with. I will be going back to this dealership for years just to work this the great team that they have assembled here.
Great experience buying a new honda from M.Teague
Michael Teague was awesome. He took his time with us and answered all of our questions. He was very professional, cooperative and patient.Michael was very thorough in all of his explanations.We enjoyed workin with him.. He has stayed in touch with us to answer any questions that we still may need answered. Submitted by Henry Young
Salesman made purchase an excellent experience
Mario Stevenson makes quite an impression. He went above and beyond to accommodate my wife and I. He made what is usually a stressful experience a very delightful experience. His knowledge and insight were most helpful. Even after the sale he has contacted us to insure that we are satisfied and to answer any questions we might have. I would not hesitate to deal with this young man again or recommend him to friends or relatives. My ratings are a reflection of his professionalism.
The dealership worked tirelessly to help us find the vehicle that fit our family and the budge we needed. Mr. Thompson worked with us to help us through the process and he did an excellent job of being informative and helpful throughout the process.
Transmission: Automatic CVT
Body Style: Sedan
City: Columbia, SC
Engine Type: 1.5L I4 16V GDI DOHC Turbo
Transmission: 6-Speed Automatic
Contact seller for Body Style
City: Columbia, SC
Engine Type: 1.8L Turbo I4 170hp 184ft. lbs.
Body Style: SUV
City: COLUMBIA, SC
Engine Type: 4 Cyl