Michael Jordan Nissan

An awesome car dealreship

I strongly recommend buying a car at MJ Nissan. I bought my Nissan rogue there last year (brand new). Their customer service is incredible. I have been there twice for service (first time my intelligent key sound was kind of mute, second time my trunk door wouldn't open). Both times Mike Burke was my technician and he dealt with my concerns professionally. Not only they took full responsibility for whatever was wrong with my vehicle (at no cost), they loaned me a car to drive while mine was getting fixed. No pressure to return it, no fees added, unlimited mileage.I will definitely buy a car there in the future if I decide to stick with Nissan :)

Great costumer service

Sergio was helpful on helping me choose the best vehicle that met my needs service was fast and hassle free I would recommend this dealership to all my friends and family

Like a family backyard barbecue

Ricky Alston went out of his way to help us and get us exactely what we wanted without "car salesman" pressure. He went above and beyond his job by picking us up at the airport to take us to the dealership to pick up our new car. He was like a wonderful old friend...both times we have gotten cars from him.

Great Customer Service

My grandson loves Michael Jordan. While traveling out of town I stop by this dealership. Mike was so nice and helpful with all my questions. I would definitely buy my next vehicle from Mike Brown. Thank you!

Fantastic Customer Service!

I brought my truck in for a routine oil change and, to be honest, didn't really anticipate anything special. Instead I received fantastic customer service and had a great experience! The people at Michael Jordan Nissan were all professional, knowledgeable and extremely friendly. Alice was awesome and I will absolutely return here for any of my service needs. I 100% recommend Michael Jordan Nissan to everyone I know!

Professional Maint. Techs

Came from out of state and started having transmission problems on my nissan sentra. Other dealers would not put me in a loaner since I did not purchase the car from there dealership. At Michael Jordan Nissan Service Manager Mark Padfield was kind enough several times to give me a loaner car even though I did not purchase the car from Michael Jordan Nissan. With the professional knowledge of Service Advisor Mike Burke and Service Technician Scott brown and Master Technician Matthew Mcdaniel they found the problem and resolved the issue quickly. My car drives great and many thanks to all of you. Michael Cigalotti

Really bad service. Cares more about money than the customer

Was told they would run a diagnostic and the diagnostic would not be charged if they fixed the problem. They fixed the problem basically for free and still charged me for the diagnostic study. Additionally, they had my car all day and never gave me a call I had to call two times to check status. When I questioned the service manager about this, he didn't even have the decency to discuss this with me.

Love Michael Jordan NIssan

I have been a customer of Michael Jordan Nissan for over 25 years. I had a Nissan when I moved here, and got to know them their excellent service. I've bought cars from them also. I'd never go anywhere else.I have always received top-notch service, trustworthy advice, and great attention to my automotive needs. They give me every reason to keep my service up-to-date, which extends the life of my cars. I trust them to keep me on the road.Over the years I have received service from so many of the employees. They are all professional and knowledgeable.

Had a Check Engine Lite On

I bought my car in for service bout 3weeks ago,I had a check engine light on..So they begin working on my car it stays over nite I get a call from my advisor he says your car ready I get it I have to pay $175 for service ok fine..So the next day I'm driving my car,my check engine lite comes back on SMDH..I piss so I drive straight to the dealer,I tells my advisor so at this point I'm confused..So he says will take another look,they do keep my car again over nite,the next day he says it's a major job ok I'm covered under a warranty so I should be fine..My advisor contact my warranty,,they will take care the problem which was a $733.00 JOB..I pick my car up today,I go work etc..SMDh,, My check engine lite is back on AGAIN CANT BE SERIOUS IS WHAT IM SAYIN!!!So of course I contact my advisor again tells me to bring it in the morning..Like I'm highly upset with the service department..And I can't speak to no manger though?I don't understand the service they have there I'm totally lost at this point with the technician can't fully understand why the tech not getting it rite..

Excellent customer service

This is our fourth (fifth/family ) car from Michael Jordan Nissan !! Each experience has been great ! This time, it was due to an accident (not my fault). Being thrown into car buying is not easy, especially when unplanned and time constraints are warranted. I wanted what I had, a Rogue. Nick helped us decide on options/features we wanted and drove it off showroom floor for me to drive home in record time. Every step was routine for them and easy for us. Always a great experience ! Thanks Nick, great job !!

Best Customer Service

Raheem is the best car salesman ever! I will continue to buy cars from him and I plan on sending some of my family members there also. The customer service is top notch and his patience is incomparable!

Great sales experience

Raheem Wilson was the best salesman, I just brought a Murano, he made sure I was comfortable with the vehicle and the experience at the dealership. I will definitely recommend him and the dealership to my family and friends.

Above and Beyond Expectations

I purchased a relatively new "program car" from Michael Jordan Nissan two weeks ago, and drove away feeling quite happy. I stopped down the road a bit to take care of some quick shopping before proceeding home. When I came out to my car after shopping (less than 30 minutes from leaving the dealership), I found two large dents on the roof above the driver's door. I quickly returned to speak with the salesperson to confirm that they were not there when I purchased the car. I mentioned this incident in an email to the customer service dept. and asked about security camera footage that might help establish the condition. The representative offered to have the body shop look at the damage, and repair it at no charge. I picked up the car today from the body shop, and it looks like the beautiful car I left with two weeks ago. Thanks to everyone at MJ Nissan for putting the "shiny" back on my car purchase.

Excellent

Arrived about 15 minutes before closing everyone was still willing to help me and stay over time just to please me and my brand-new car

Left looking and feeling like a star

What a magnificent experience here at Michael Jordan Nissan in Durham NC. It's so great to see how customers values matters. Ricky Alston welcomed me and showed great humility towards my family's needs. I left looking like a star with a 2016 Nissan Rogue. I surely appreciate all of Ricky Alston's services. I recommend Michael Jordan Nissan to fit your needs.Usen Family

Best experience ever from the internet to detailing!!

If any of you have ever purchased a vehicle you know how stressful it can be. Not true at Michael Jordan Nissan From Tiffany Roberts' initial contact in response to my online request who was patient with all my many questions, comments and concerns. Then there is Ricky Alston who greeted me the moment I walked in, I felt as though I was really dealing with a friend someone who wanted to make sure I got the vehicle I wanted and was comfortable with my purchase. Ricky didn't rush me through my purchase. I work 2 jobs so my free time is limited Team23 worked around my schedule even stayed late. Thanks guys!! Ricky explained every new feature during my drive test. My new 2016 Murano has all the comforts and features and being old school as they say. I forgot something he went over the day before and I had to call the next day. Ricky responded right away.I was determined to use my bank for financing Kevin in finance suggested I let him see what he could do and I am glad I did he saved me money by getting a much better rate saving me money. If you ever made any purchase and wondered later on if you made the right decision...you won't at MJ Nissan I am 60 years old so I've purchased several cars over the years and was never comfortable enough with an experience to be loyal to a particular dealership or brand I really didn't think I could, however, after my experience at MJ Nissan and Team 23 's excellent customer sevice....I am truly Team23 for life..

Two Thumps Up

Michael Jordan Nissan is the Best!' From my email communication to walking through the showroom doors, until the time I walked out driving a 2016 Nissan Rogue SL? I received impeccable service.Sergio Gomez, Sales Representative is thoughtful, truthful, knowledgable, patient and phenomenal.My car buying experience was Grandiose. Much Success Jeremy Peace, Scott Minevini, Chris Shaw, and definitely Sergio Gomez I applaud each of you for making Monday, May 23, 2016 the most rewarding day of my life .

Awesome Sales Service and Service Center

I love my Nissan Murano Platinum!! I have had it for about 6 months. I over the Sevice Dept. Alice Hinnant is the best!!! Always checks in with me while waiting and calls me after service to make sure everything is ok.

If you want a Leaf look no further than Derrick at Michael J

Derrick was phenomenally helpful with getting my new Leaf. Super friendly, very knowledgeable and no pressure. The whole dealership team was great to work with!

TEAM 23 - OUTSTANDING EXPERIENCE!!!!! TWICE

This is my second time doing business with Royce Martin. Again, he went above and beyone expectations. I had an ABSOLUTELY OUTSTANDING experience with Royce Martin. He was very polite, friendly, concise, and handled my paperwork with perfection!!!! Crossed each "T" and Dotted every "I." He went through all my paperwork and ensured that I understood the contract. He ensured that I walked out his office with a HUGE SMILE :)Erice Spence is ABSOLUTELY AWESOME - She picked out my car TWICE!!! She done a REMARKABLE JOB. Unfortunately, I totalled my first car with 6 months. I sent Erica a message explaining my situation on Friday. Monday morning, she had another BRAND NEW WHITE NISSAN VERSA NOTE picked out for me. I had to exchange that car; Erica delivered the next car to my job at 7pm at night. I was impressed. But when I seen the color of the car???? Erica remembered from my first purchase that my favorite color was Turquoise. HAPPY CUSTOMER HERE - SHE DELIVERED A BRAND NEW TURQUOISE 2015 NISSAN VERSA NOTE WITH A BACK UP CAMERA!!! Upgraded me to the BEST!!!!! Kevin Hooker - was ABSOLUTELY AMAZING- He ENSURED that I purchased a RELIABLE car!!! He took GREAT CARE OF ME AGAIN. Kevin asked me what payments I wanted?? I told him what I expected!! AGAIN, Keven went above and beyond expectations!!!! Any question I asked Kevin, he had a response!!! He even set-up SIRIUS and PROGRAMMED all my stations for me. He reviewed EVERY COMPONENT of the car with me ensuring that I understood. I can't thank TEAM 23 enough for the WONDERFUL EXPERIENCE TWICE!!!! Michael Jordan Nissa is the BEST!!! TEAM 23......I absolutely love my BRAND NEW "TURQUOISE" 2015 NISSAN VERSA NOTE!!!! THANKS AGAIN!!!!!!

Excellent Customer Service

I came to get my car serviced and I was Greeted by Julie Martin. She was able to get me in and out with no problem even though I didn't have a appointment scheduled. She kept me updated on the statue of my car, she was very polite, considerate of my time, very friendly, and professional.

Great Customer Service

We bought a Nissan Sentra last year from Raheem and was so impressed with their customer service we went back for our second vehicle. Raheem was off when we came in, but he happened to be there and left us in good hands with Nick. We had an idea of what we were looking for which made it easy for us. We were down between 2 dealerships and Nick was able to get us a fair price for our trade in, and incentives to buy from them. Royce also did an excellent job on the finance end and would re have never had a negative experience with them

My First Brand New Car...LauraB

Raheem made my car buying experience awesome! I absolutely love my new car. He was polite, friendly, and listened to all my needs and wants in a car. I am very pleased with the customer service experience I received by him. I told him late on a Saturday night and by Tuesday of the next week..I had my new 2016 Altima. There was no pushing, repeated calls, or haggling/no talking me out of what I wanted.

Love my new Maxima

This is the second car we purchased from Nick Vrscak. The first a Altima and the second a Maxima. Nick knows his vehicles and was able to answer all of our questions. He is also very personable and makes the car buying experience easy and pleasurable. We will recommend Nick as well as the dealership to our family and friends who are in the market for a vehicle.

Excellent Service

I came to Michael Jordan Nissan for service. I had been to other Nissan Dealerships nearby for a concern and they were unable to repair it correctly. I came to Michael Jordan Nissan for the same concern. They were able to quickly find the issue and fix it correctly. I will always go to Team 23 for service.

Very good experience

Process was seamless. Sales Rep Rick Alston made the process easy to understand and helped with all aspects of the sale. There was not a lot of pressure from the sales team and there seemed to be transparency in the sale. I came prepared and now I am the owner of a new Nissan Maxima. I would go back again.

Best New Experience Ever

Awesome experience. Everyone one was professional and went out their way to get me the best deal possible. Thank you for all you guys did to make this a great experience.

Great Experience!!

Glad I picked MJ Nissan. I left with a brand new car and very satisfied. I have no problem with telling my friends and family where I got my car from.

Sergio is awesome!

The transmission went out on my 08' Versa and I was still making payments on it. Sergio from the 1st phone call I made to Michael Jordan Nissan, was professional, informative, warm and efficient in helping me understand and execute a trade and eventually a purchase I really wanted to drive away in.He works so hard to find the best case scenario in all angles involved in the purchase. He even gave me a ride to the dealership to complete my purchase. Sergio is very humble in his customer service skills-he goes the extra mile even when dealing with multiple customers. He's definitely a key player at that dealership, and I would recommend working with him for sure. I was very comfortable with him, and felt like he's all around an excellent employee and just generally a very nice person.

Excellent people and great service!

Mike Brown is the best salesman! He helped me since I arrived at the dealership, and even after I bought my car he made sure that everything was fine with the car and that I had no problems. He helped me with everything from selecting my car within the budget I had, to making sure it worked fine. Kevin was great, too! He helped me with all the paperwork, registration, and explained everything to me, as this was my first car here in the U.S. This is a great dealership with amazing people, everyone was so friendly and professional. I recommend it a lot!

Great place to buy a new car

Nick Vrcsak was very helpful getting me the car I wanted. I'm glad I met him and he was my salesman. The finance team also helped me get the loan to complete the sale

A Great Day to Meet Sergio

Sergio was very professional, funny, friendly and personable. Sergio was great to work with! Clearly, he is very committed to offering excellent, prompt customer service. He listened to what I wanted, which I wasn't clear about, but never during our interaction did I note any annoyance nor did I feel rushed to make a decision. Although, I knew Sergio was working hard for me; he did not make me feel like I was an inconvenience. The first deal he came back with wasn't going to be the best deal for me, my budget, etc. I was more concerned that I would have to walk away from the dealership without the car I wanted. Sergio asked me to come back to the parking lot to find another option, and I did. We walked back into the dealership and I had a seat while Sergio went to work on another deal. He ran back to me and said, "Eric, I can't sell you a car without you test driving it." We hopped in to the car, that I now own, and we tested it. I loved it just as I do now. From every small detail, Sergio was on point. He knew his job, he was clearly a natural at selling without being overbearing and pushy. Everything about it was great. The 2015 Altima I have is a great car, and I learned a lot from watching tutorial videos on Sergio's tablet while we maneuvered the deal. The car is still great. Sergio's checked on me a few times, and I love MJN!

Car Buying Experience

After going to several other dealers we found a automobile that suited our purpose at your dealership. Mike Brown was very helpful. He explained every feature in the Frontier and helped get the the best price for it. We had a very good experience and will recommend Mike Brown and Michael Jordan Nissan to our friends.

Altima 2015

Great customer service! Made sure that I was satisfied with my purchase and also followed up with me a few days after. Will refer others to him! Thanks!

Awesome

Mark Oroso was very helpful great guy will deal with him in the future we already purchased two cars looking to trade for the 2016 Maximum

Outstanding customer service

From the first point of contact when I inquired about purchasing a car, the customer service was excellent. The entire process went very smoothly and I have enjoyed my new car. Raheem has great knowledge of the vehicles and their features. When I am in the market for a new car again I will definitely return to Michael Jordon Nissan and Raheem.

Great Experiance!

My wife and I purchased a new Nissan Quest-2015 with the help of Erica. She an exceptional and Patient sales person. Erica, thank you so much for taking the time and taking care of our boys while we were taking care of the paper work! Thank you for your patience and letting us to take the car over night and test drove it before we make a decide to purchase it. We are really satisfied with the car, except missing the GPS. Thank you and we will see you soon. Luke and Yodit.

excellent service

The service i received from this gentlemen was second to none. He had the personality and politeness that met all the standards and requirements i desired. I look forward to coming back to the dealership just because of the customer service i received through Raheem Wilson. You can't put a price on good quality service.

very good, made me feel like family

Sergio gomez is a all around good person and me and my family are thankful for all the help he gave us... made me feel right at home... thanks Michael Jordan Nissan for having such a good salesman...

All around great service

I came in clueless about what I wanted, Marc not only helped me find a car but he made sure I was happy and left with something I needed and loved. He didn't pressure me into anything nor did he try to get over on me because I was a lady. Thanks Marc, you're the best! I love my New 2015 versa!

Great costumer service

Sergio was very helpful guide me thru the whole process of buying my new car this also Would be my third car I Bought at this dealer ship and I will continue to do business with it and Sergio as well

Not your average salesman!

Before I went to Michael Jordan Nissan I had drove a Nissan Rogue and loved it, so I knew I wanted to stay with Nissan. I was just looking for a car that got better gas mileage. I worked with Chris and decided to test drive a 2015 Altima. Chris was very knowledgeable about the car and answered all of my questions. He was attentive as to what I wanted in a car. He was calm and patient and while making my decision. I never felt rushed or pushed in to making a decision. Chris went over all the details about numbers but also took the time and went through the entire car with me and explained all of the features. Working with Chris was such a breathe of fresh air!

Excellent Experience

Chris Baysa was excellent to work with. He was patient and not pushy. He listened to both my husband and I and ultimately put us in a car that was within budget and what we wanted. I have shopped at MJ Nissan before, and by far this experience was 10x better. After the purchase, he even took the time to check in and make sure that everything was going well. I will recommend Chris every time! My husband will be in the market for a new car soon and we will definitely buy from Chris and MJ Nissan.

Excellent Service

Nick Vrscak was great to work with for the sale of my new car. Nick made it easy to buy from. He made sure he walked me through all features of the new car and made sure I understood. I appreciate his hard work and all the time he put into working with me.

Great dealership

Sergio was great! He worked with us and listened to our concerns. He was only a phone call away if something came up. We were able to find a great car for our family. The dealership is such a friendly and personable environment and they really make you feel good about your purchase. I highly recommend Sergio and kudos to the financing staff!

the saleman is the difference

I didnt (and really still dont) know lot about cars, but Mr. Nick Vrscak was very knowledgeable, friendly and helpful during the purchase process. Great customer service and he truly put me in a great vehicle that I like a lot!

Raheem Wilson is the BEST hands down!!!!

The experience I had with buying a car from Raheem Wilson was the BEST!!! I have brought cars in the past and had very bad experiences because of me being a lady and not knowing much about cars and what to do they try to sell me anything. Raheem was highly recommended from a friend that been buying from him for years now. He said you got to go to Raheem he will take care of you and he definitely did. Raheem was very patient with me and he made sure I got everything I wanted in my car for a good price. I couldn't have ask for a better salesman than him. Now I see why he is the #1 Top Salesman at Michael Jordan Dealership! Thank you so much for your help! I will only buy my cars from him from now on.

Outstanding Quality Car Buying Experience

This was the absolutely best car buying experience that I've ever had thanks to Javier Hernandez. He ensured I received top quality excellence throughout the entire process. The process was seamless and very easy for me and I drove away with a great buy, quality car with outstanding features all thanks to Javier. I will send all family and friends to be a part of Team 23 and to Javier.

Great first car buying experience!

It was my first time buying a car so I made a lot of stops at lots of different dealerships during my search, but Javier and the rest of the team at Michael Jordan Nissan really were the best. Javier was attentive and courteous and I never felt pressured or annoyed. I felt informed and at ease. Before, during, and after my purchase, Javier has been sure to answer any questions I've had in a timely and helpful manner. I'm very happy with my Sentra and thankful to the team here for being so great!

A fun buying experience

My second time buying a car at MJ Nissan. Beautiful dealership and fun people. Nick took care of me this time for my Maxima, and he was very knowledgable. Not pushy sales guys- they make it a fun buying experience.

Great Buying Experience

Nick Vrscak helped me make the right choice on the perfect truck for me. I appreciating his recommendations even months after buying! I would recommend Nick to anyone who is unsure about the right car for them.

Fabulous Experience!

I was very nervous about buying a new car. Nick Vrscak walked me through the entire process. His professional demeanor and knowledge guided me to successfully get the right car for me.

Quick fast and to the point!

This was an awesome experience, I was in and out in no time! I named my price and I walked away paying not a penny more! I would definitely recommend Nick Vrscak

Very happy camper.

This is the second time I went to Michael Jordan Nissan and each time the experience was fantastic. My dealer, Sergio, was solid, polite, patient and -- most importantly -- not pushy. I had agreed to a Nissan Sentra, but a few days later, I realized I didn't want it and Sergio took it all in stride and led me to another car. It was a pleasure to give him the purchase. My new used 2009 Nissan Altima is great.

Fantastic Car Buying Experience!

I've never written a review for anything before, but felt the need to write one regarding my experience with this dealership and with our sales person, Nick Vrscak. The dealership and everyone associated with it were so professional and kind. They looked after my every need. Nick Vrscak is extremely knowledgable and went far beyond making buying a new car easy and painless. He made sure I got exactly what I requested and at a great price. I will absolutely be heading back there when it is time to purchase my next vehicle.

Awesome!

It was my first time buying a new car. They took very good care. It took a while but it was worth the wait.. Love my new car! ??

Our Buying Experience at Michael Jordan Nissan

We took our 2010 Nissan Xterrra in for some service at Michael Jordan Nissan a few months ago and was greeted by a very friendly and non pushy Nick Vrscak who directed us to the service dept. and also assisted us when we inquired about a used awesome Ram 1500 they had in stock. Nick answered all our questions honestly and proved to be a pleasure to deal with. Before we had left the dealership that morning, we had traded our Xterra in on the Ram thanks to Nick's assistance and willingness to work with us and our budget. Based on this experience we would not hesitate to go back and see Nick for another vehicle purchase. Thanks Nick for taking care of us!

Raheem the Dream Team Supreme

Wow, I have never had the great experience I had working with Raheem. I was very intimidated to lease a vehicle, and I had a hard time selecting which vehicle would be best for me. When I finally figured it out, Raheem was able to deliver everything that I needed and then more. His knowledge was more that impressive but what left the biggest influence on me was his outstanding customer service! He delivered everything I wanted in my car and has been extremely helpful ever since. Most dealers are done with you after the purchase, not Raheem , he still treats me as if I am shopping for a car, with the upmost respect and prompt responses. I recommend him to everyone I know looking for a car because he is the man and he gets the job done! Needless to say I am totally satisfied with my experience and Michael Jordan Nissan, I don't know if Michael Jordan himself could have doe a better job!

Thanks For Everything

This was my first time buying a car from the dealership and Raheem made this an experience that I will always remember he took the time to make sure I was able to get what I wanted ! He has excellent customer service skills! Thanks RAHEEM!

Wonderful Experience

I live in Maryland and I was looking for a new car. I stated to Mr. Raheem Wilson that I was looking for a nice reliable car for my son. He told me everything about the different cars and what to get for a teenager. I enjoyed his character, personality and knowledge about the automobiles on the lot. I will buy from him again and keep traveling because I had the best car experience ever from Mr. Wilson. He was so polite! I wish we had more staff members like in the world. Thanks, Raheem!

What a great experience!

Buyin a new car can be very stressful! But Raheem made sure I was very comfortable and secure in my decision making. He made sure he walked through every step with me and explained any questions I had as well as letting me know what his recommendations were! I appreciated his service and it made me feelLike it wasn't just a job to him! He's awesome! Thank you again! I definitely recommend this seller!

Great experience!

I usually don't write reviews, good or bad, but wanted to share the great car-buying experience I had at the dealership. Raheem Wilson was my salesperson. I told him what I was looking for in a new Altima that morning and by the time I got off from work, I was traveling to get my new car. There was no pushing, repeated calls, or haggling/no talking me out of what I wanted. Thanks Raheem for being knowledgeable and friendly and for making my experience unexpectantly pleasantW. Evans

Great Experience

I would have to say that my resent experience with Michael Jordan Nissan is not your stereotypical dealership. It seemed that they were actually willing to work with you on all aspect of the purchase. Not the back and forth you typically will have to go through when purchasing a car. I would go back and recommend everyone to give them a try. I purchase a LEAF and Derrick was the salesman.. He is very knowledgeable about these cars and was able to answer all my questions.. If he did not know the answer, he would not just make something up, he would find the answer!!

Awesome !!

Raheem made my car buying experience awesome! I absolutely love my new car. He was polite, friendly, and listened to all my needs and wants in a car. I am very pleased with the customer service experience I received by him.

Car buying

Raheem is a great salesman. He is very knowledgeable with all of the vehicles. He didn't force me to purchase a ehicle. He was very patient with me too. I would recommend my close friends and family to him to purchase a car.

Need someone to make car buying Satisfying ?!!!

I absolutely was sold to believe that my car shopping experience was over and that I would have to settle with the vehicle I was currently in and be content, until I walked into Michael Jordan Nissan. Once I arrived in the parking lot I was greeted with such opening heart. It didn't take long after conversations and walking around briefly until I was driving off with the car of my desire. I would recommend everyone to Michael Jordan Nissan and please see Raheem Wilson for he is not just a salesman he is concern overall of the comfort in driving and being happy in the vehicle you drive away with ... Way to go Michael Jordan Nissan and way to go Raheem Wilson for such expertise in understanding and keeping your customer satisfied

Jordan would be proud!

Raheem Wilson used amazing game to get me in an awesome car perfectly tailored to my needs! His full toolbox of car sales skills are impressive and well honed indeed.

Very satisfied customer

During the month of October,2015 I visited the dealership and was greeted by a salesman that has exceptional qualities. I wanted to be sure to communicate the great experience I had with securing s car. The salesman that assisted me on that was very knowledgeable and understanding.He provided me with great information that ultimately helped me make my decision to purchase a car from him.If not for his professional demeanor and vast of knowledge of the car buying process I feel that I would have not been helped in such expeditious manner. I am writing this to inform upper level management and customers searching for a vehicle that job was well done in assisting me and because of this I will freely refer business to this dealership. Many thanks from a satisfied customer

everyone seems friendly

Raheem Wilson did a great job on getting me a car with great mileage and good on gas the car was also delivered to me.

Best Sells person Ever!!

I would recommend this dealership to anyone. The sales staff is so responsive. My sales person; Raheem Wilson is the best. He gives you detailed information about the vehicles, helps you make the purchase that is right for you, and he always follows-up with you to make sure that you are truly satisfied with the purchase. I will not purchase a vehicle anywhere else as long as he is working at Michael Jordan Nissan!!Go Champ!

Nissan

I thought I would be there all day like other dealerships when you're looking to purchase a vehicle but not when I went to Micheal Jordan. Raheem Wilson made my car buying experience seamless..

Outstanding Salesman!

Raheem Wilson did a wonderful job finding me the right car and making the process seamless. I wanted a good car that was only 1 year old, and he found exactly what I needed. He was very professional and approachable. I will definitely go back to him for my next car!!

Service from a champ

My experience at Michael Jordan Nissan was exciting and seamless. Not only did I get the car that fit my needs, Raheem Wilson delivered it right to my garage!

Sales and Service

We purchased a 2015 Pathfinder for my wife and have taken it back for the 5000 mile service. We are both extremely happy with both the original sales experience and the follow up service. Michael Jordan Nissan is definitely a top level dealership from bottom to top.

Dislike my car

I went in with no intention of buying a car but left with a car that I really don't like. I felt very pushed the entire time, they started by having me test drive cars they knew I could not afford and I continued to express how frustrating that was. I was in need of a car so I was probably more vulnerable in their eyes and they took complete advantage of that. I left with a car I paid way more than what it was worth I later found out and had to take it back several times to have spots in the paint fixed. I spoke to a manager and expressed how dissatisfied I was with the car after having it about a month and he didn't really seem to car. All in all I am not stuck with a car I do not like and will never purchase another vehicle there! I tried to leave severa times before the purchase but they kept pushing to buy, my fault for not just leaving!

Happy Customer!

From start to finish the buying process was easy and stress free! I asked for information online and I got a response the very next day fromTiffany! We were not quite ready to buy at that exact moment, but there was no pressure. When we were ready about a month and a half later, I texted Tiffany and got a response right away. We set up an appointment for the very next day (even though we could have gone that same day). Derrick was our salesperson when we got there and he was awesome! We knew exactly what we wanted, and Derrick answered our every question. He never pressured us to upgrade or look at anything else other than what we were interested in. He was so personable and very knowledgeable. Even after the sale, he spent a good amount of time with us explaining how everything worked and making sure we were fully satisfied! The whole process was just so quick and easy... My husband and I are so glad we chose Michael Jordan Nissan!

Nick was a hoot

Nick Vrscak helped me today and I never had a sales person like him. He was smart, funny and listened to me completely. If you're looking for the real deal, he is it. He tool time to greet me in 95 degree heat and from the first few seconds, we were both laughing and as I was about to be passed off to another sales person in the rotation, I requested to stay with Nick. If I do buy this car, he will be part of the reason.

Outstanding Service

I would like to say to Micheal Jordan Nissan you and an OUTSTANDING SALES PERSON in your midst. His name is Mike Brown. His personality, hospitality, eagerness was just GREAT!. He was also very knowledgeable of what he was doing and the product. He worked on and went beyond to help me. He stayed in contact with me and he never said he could not help me. I appreciate his diligence. Thank you Micheal Jordan Nissan!! and You also MIKE BROWN!!!D Jones

Great Buying Experience.

I purchased a Frontier through the help of Mike Brown and others. Mike was very helpful and very knowledgeable of his product. He went out of his way to make sure our buying experience at Michael Jordan Nissan was easy and fun. I wanted a specific truck that was not in stock. He and the managers at the dealer found my truck in one day and transferred it. I am very pleased.

Great Serviece

My car was making a popping noise and Tai was my service advisor. He made sure I was kept in the loop on the repair the entire time. He and the others made it possible for me to work from the lobby so that I would not fall behind at work. I appreciate the courteous service and attention I received.

Jeff lintz was great!

Jeff has sold us two of the Nissan nv vans. He has been by far the best in the business! Treated us great, knew the product, took care of everything, even dropped off trucks at my office with a full tank of gas. We love the nissans and had been getting them from elsewhere and I have to say that as long as he is at mj's that is where we will go from now on. We are growing fast and I expect to have a real fleet in the near future and with him handling things I know we are in good hands. I typically do not write reviews on these places/guys but he really took care of us and respected our limited time. No Bs kind of guy. Bryan Boer Boer Brothers Heating and Cooling

Michael Jordan Nissan - Great Dealership!

I bought a new Nissan Pathfinder in October of 2009 from Michael Jordan Nissan and have had it serviced there ever since. The Service Department staff are fantastic. They are very customer focused and care about keeping my vehicle running smoothly.I was also equally impressed with the sales side when I purchased the vehicle. Michael Jordan Sales people are not pushy and gave me a great deal. I started my search at a Toyota dealership down the road but quickly made my way to Michael Jordan Nissan where I was treated with respect.

Great Experience

I am very impressed with customer Service at this dealership. Tiffany was very helpful and prompt . The internet sales was whatnot is suppose to be I.e simple and convenient.Sergio was very attentive and thorough. He also was very personable and seemed eager to do his job well

From a customer's perspective - Cyndi Barnhill, Durham, NC

Bought my first Nissan early 1992, a new frontier truck. Five years later, a new Nissan Sentra. In Oct. of 2013, saw a gently used Nissan Frontier, sent an email message and later that day, I purchased the truck. In Feb. of this year (2015) I was looking and found the perfect Xterra, online. Sent an email and got a call back from Lisa Mason a few minutes later. Had also dealt with Lisa on the truck purchase. Told her I would come by in an hour to check out the vehicle. It was late on a Sat evening and cold. I drove the Xterra and fell in love with it. Lisa kept checking and shopping me the best interest rate and price. On Monday, I signed a few papers and my new Xterra was delivered to my home. It was the easiest and best car buying experience ever. Thanks, Lisa! I now recommend that anyone looking at MJ Nissan's cars go through the internet sales dept. and ask for Lisa. She can make it happen!

Excellent Salesperson!

Raheem Wilson was excellent! He listened and worked hard to make it happen! He goes above and beyond. Highly recommend the dealership because of him!

Easy Going

Tiffany Roberts was my first contact via the internet and phone. She was prompt, courteous and professional. She handled all my requests on the front end and when I arrived she was there to meet me. She had arranged everything for me so all I really had to was sign the paperwork and learn about my new 370Z Nismo. I would definitely want to deal with her in the future. Thanks Tiffany

DON"T BUY USED CARS FROM THIS DEALER

Drove from New Bern NC. to buy a 2009 Nissan Xterra since it was one of a very few low milage Xterra on the market at that time. When test driving the vehicle a very loud noice was heard comming from the back of the vehicle. The sales person stated that he did not noticed the noise when he drove the vehicle earlier, (it was impossible not to) noice was evendent and very loud. Once back at the dealer slaes manager send the car back to the service department, after a while I was told that it was fixed (parking brake shoe pads sticking). I just happened to run across the mechanic who "worked" on the vehicle and he stated that they could not find anything wrong but the car was not making the noise when they drove it. I looked under the car to and to my surprize I find transmission fluid leaking from the transmission near the diferential, I point it out and the sales persons plays it off. They had the car up on the lift minutes earlier and they did not see that... They are all about the money not the customer. Watch out for these people; from the sales people to the used car sales manager.

GREAT Experience

We needed a new car and had been dreading going through the car buying circus full of the high pressure sales tactics rampant in the industry (I felt like Jamaal Charles trying to juke past all the sales managers on my way out the door at one dealership). After stops several Nissan dealers in the triangle we visited MJ Nissan where Andrea (who was awesome) had exactly the car we wanted in stock. We feel like we got a great, fair offer and quickly on both the Rouge and my trade-in without lacing up the gloves for 12 rounds of negotiations. Andrea was absolutely amazing helping us with the purchase and was very thorough with explaining all of the features of the Rouge and she even filled it up with gas for us. I highly recommend MJ Nissan, Andrea, and Marcelo for anyone in the market for a new Nissan.

Great Buying Experioence

Hi Tiffany and Sergio, Tiffany please share or forward to Sergio I just want to extend a very special thanks for the hard work both of you done with my new rogue. Tiffany- thought the day would never come, but I'm glad I had to wait. it's not very often you walk into a dealership and find the price you negotiated is actually lower now. That was exciting news to her from Sergio. It been 2 day's and I could not be any happier, may I want need a new one again for another 14 years.... Sergio - What a great helping hand you were is detailing all the specifics out to me with the car and all the paperwork. You made the car buying experience fun, If the need from any of my family or friends need a new car I will be sure to recommend MJN dealership. Totally pleasant buying experience

He's very polite, excellent listener.

I recommend Sergio Gomez from Michael Jordan Nissan to everybody. I had experience. Thank you very much for helping me out, keep the hard. Work and smiling.

JUST WONDERFUL!!!!!

TEAM 23 has been nothing but wonderful to me. This will make my second car from them. The first time I had the pleasure of working with Lisa, Horace, and Kevin. They are super! They really get the job done. And when it came to getting my car serviced, Tai is the man. He is always so kind and make sure everything is good before you leave. My second time around I worked with Jeremy, Ricky, and Kevin. Again they made sure I left smiling. So that should let you know they can ALWAYS count on my business. It really feels good to know a company appreciates you and your business.K.Evans

"Team 23" ROCKS

Lisa Mason was the first employee that contacted me. She listened and answered all my questions. She set up a time for me to visit the dealership and I was greeted by her at the front door. She then introduced to to Mark Osoro who worked with me to find the ideal car for me. I test drove 2 cars and decided on the Versa Note. Mark knew about the car and showed me all the controls/functions before I left. Mark then introduced me to service advisor Carolyn Trapp to set up my first service appointment. Here again she got a time and day that was good for me. Last but not least Ken Massenburg who explained the warrenty and paper work. Ken has a HUGE personality and by talking to him he loves corn bread and banana pudding. Love the folks here and they listen to what you have to say...

Remarkable Dealership Experience

My wife, daughter and I bought a pathfinder from MJ Nissan this weekend, and this was unlike any other car buying experience I've had. I especially want to compliment Mark Osoro for his knowledge, patients and help. Like I told Mark, I loath the car buying experience but I felt appreciated and understood and never once did I feel pressure. Unlike other dealerships, they don't have aftermarket dealer installed accessories/services that you're required to by (like pinstrips on the car) that many dealers use to mark up their prices and pad their margins. We made several visits to the dealerships, drove several cars, and each time Mark was great. When it was time to finalize our purchase the dealer worked with me to meet my budget constraints. The final paperwork and financing was a breeze with Ken. There was zero pressure to purchase extended warranties, undercoatings and whatever else many dealerships push. From beginning to end, the sales experience and process was without stress. Thanks again to Mark for helping out so much.

Simply amazing

Raheem and Ken made sure all my needs were met and that I left with a new vehicle. God bless these two in everything they do!

Service from a Champ

There's nothing to do, but to do it. I called Raheem Wilson on a Monday. By Wednesday I had a car that was perfect for my family, parked in my garage. Not only did I get the perfect ride for the blessed deal, Mr. Wilson delivered it to my house in Charlotte. He helped me surprise my family and it was nothing less than superb! Thank you Mr. Wilson!

Great Experience

Buying a new car there and the service provided afterward was amazing. I actually feel like they appreciate my business and want all my buisness in the future. When my wife decides to trade her Highlander, there will be a Nissan replacing it from this dealership.

A great sales experiance

Perhaps, since my wife and I were so impressed by the sale man, James Johnson and his service, knowledge and general understanding., We believe and KNOW that he is a great representative for Michael Jordan Nissan of Durham. I wish I had the Nissan personal survey to evaluate James Johnson in front of me right now. My evaluations would be straight 11s. He was and is so personable and understanding. It was a real pleasure to do business with him. I REALLY HOPE HE HAS A GREAT NEW YEAR.

Only positive remarks about entire experience!

Mark and Jessica went above and beyond to make this sale happen. They were very professional and worked very hard to meet my specific needs and price point. I felt very comfortable throughout the transaction. I was thrilled to have a loaner car while they located my new car and had it transported to this dealership. 100% satisfied and would highly recommend this team of professionals. Jessica also readily located a community business so I could have my cloth seats changed to leather after I purchased the car and wanted to make this upgrade. I was SO appreciative and happy to have this information. I highly recommend Mark and Jessica and suspect the entire Team 23 would provide the same perfect experience. This dealership has gained a life long customer for purchases and sales. My first service experience was incredible too. I was notified that my oil was changed and my car was ready before I settled into the work I brought for my anticipated long wait! What a pleasant surprise!

Great Experience

This was absolutely the best car buying experience that I have ever had - and I have had quite a few! I highly recommend working with Sergio who is a great asset to this organization. I never felt like I was being "sold to" - I felt listened to and understood. This dealership was the most up front with their best pricing, as well. I highly recommend this team if you are in the market for a new car.

Issue resolved

My issue has been resolved. Rick S. went above and beyond to make me happy. I will take down the negative review when I figure out how to do it. I would go back purely due to the professionalism that Rick S. brings to the table in representing this dealer.

It was a great experience. Fue un grandioso servicio.

Me encanto el servicio que me dieron pues me trataron como grandes amigos, como si me conocieran desde siempre y percibi su calidez humana, buena actitud y optimismo en todo el proceso para adquirir mi auto. Me di cuenta que me ayudaron en todo momento.Gracias por su magnifico trabajo; Sergio y Marcelo.

Awesome Experience!

I could not have asked for a better car buying experience, especially in the purchase of my first new vehicle! Horace was very receptive to what I wanted and treated me like he would his own daughter. The friendly environment made me feel at home, and I knew I could trust that they would leave me very satisfied in my experience! Both Horace and Ken were very quick and efficient the day I came in to purchase, knowing that I was on a time crunch with my work schedule and were both a pleasure to work with! I would absolutely recommend MJ Nissan to anyone looking to purchase a new vehicle!

Always the BEST

BEST car buying experience every time! I've bought all my Nissans from the SAME place and refuse to shop another dealer because of that.

New Customer 2014

The team at MJ Nissan are customer focused, there to help, and dedicated to satisfy client needs. I've bought 2 new vehicles from MJ Nissan in the past year and team members like James and Rick are key to the relationship. They have been informative, fair, and persistent in developing my loyalty to Nissan.Thanks Again, Bill Phillips

best experience

Everyone made this the best car buying experience ever! I was informed of every step before we moved forward in the purchase. I ended up with the exact car I wanted! Nick, Sergio and Ken were great.

Great Service Experience

Oil change was done quickly and well. I am very satisfied. This was so easier than any other place where I had the oil changed on my former car.

first car purchase

this was the first time that I had purchased a car. The representative was very friendly and knowledgeable and listen to what I wanted. he made me feel at ease and I didn't feel like I was asking them questions. This is really a good experience for me and I have recommended several people to Travis since.

An excellent car buying experience

My experience in the past has always been negative when it came to buying a new vehiclethe process was full of salesmen and finance people trying to sell me more than I wanted, not willing to work with me on the price and very time consuming and frustratingMy Nissan Titan developed issues that I did not want to invest money into repairing, Team 23 Nissan ( represented extremely well by Raheem Wilson) gave me a reasonable trade in offer (we always want more :-) ) Raheem asked me pointed question about what I wanted in a new truck, looked at what I had in the old and almost perfectly matched what I was looking for (still missing the driver side power seat, but the heated seats are a bonus :-), he then had it ready and waiting for me the same day my old truck broke down, I unloaded the old truck signed the paperwork for the new and was on the road within 2 hoursEveryone at the dealership was friendly and helpful, I felt Raheem went above and beyond what was required for excellent customer servicethanks againChris and Marie

Ricky Alston

Received outstanding, warm, wonderful super friendly, service and when I'm ready to trade I will most definitely give my business to Mr. Ricky Alston

Thank you

It was such a pleasure working with Raheem. He helped to find the best fitted vehicle for me. There was no hassle at all. I appreciate all that was done to help me out.

TEAM 23

This was the first time I dealt with Michael Jordan Nissian. My sister in law got her car there and so did my husband. We all worked with Derrick Banks and he was GREAT!!!! He was very knowledgeable about the car I want and I have NEVER call about a car and it went as smooth as it did with him!!! I have to say I was like in shock!!!!! I never felt pressured, I was happy with everyone I dealt with!!!! I have purchased several vehicles in my life and this was by far the best ever!!!! I want to thank Derrick Banks, Kevin Hooker for their friendly personality and overall experience. I havent been for my first oil change yet, so we will see how that experience goes!!!! Thanks again!!!

TEAM 23 EXPERIENCE

All staff was very friendly. Overall, I was pleased with the amount time spent the staff spent to complete the purchase. Would recommend this dealership.

good to be team 23

Everyone was kind an quick on feedback an made sure i was comfortable while i waited, i really enjoy my new nissan altima thanks for making me a part of team 23

Great experience,best ever buying a car.

I am a repeat customer and worked with Derrick Banks both times. He is very knowledgeable about the cars. He is a great salesperson because he is patient and I never felt pressured.I wandered around the lot and he didn't follow me but I knew he was keeping an eye on me. He answered all my questions when I was ready. I told a lot my friends how much I appreciated him. I will return to him when I buy another car.

awesome experience

All staff there are so kind and friendly, not only the fact that they do really great work. When we purchased our cars, when I visited them for oil change etc, I was always satisfied with their devoted work.

A repeat customer

Had to replace my 2014 Frontier after a collision. Got in touch with Lisa and Nick, who got me the exact same model and an excellent price, and Mark was great in closing the sale. 5 days after the accident, I was in my brand new Frontier. I looked at every Nissan dealer in the area - and MJ is who got by business ... twice.

Professional service and great experience

I spoke with Jeff Lintz by phone a few months before I purchased my vehicle and due to my busy work schedule I couldnt seem to make the time to meet him at the dealership to look at some of the vans they had onsite. In addition to that I preferred a super black color van which was not in stock at the time. Finally by chance I pulled up there website and there was the van I was interested in. I called Jeff about it and from that point on through the whole car buying process with Jeff and his team members many whom I just met in passing by I can truly say it was a experience one should always receive when purchasing a vehicleprofessional, pleasant, in a comfortable environment, stress free, and good and/or great price. As a business owner myself I know how important these things are to customers. Thanks Jeff and team.William Taylor Sr.

Best first car buying experience

All of the staff at Michael Jordan Nissan were accommodating and pleasant. I would recommend this dealership to anyone. I was satisfied with the quality of service and my monthly payments.

All things are possible if we believe

Raheem was helpful, and met me where I was, and helped me find a car to fit my current needs, and within the price range I could afford. Thanks Jathan

Great No Pressure Buying Experience

Everyone at this dealership was great to work with, no pressure and no gimmicks. Followup from the service department for future visits and the benefits included with the purchase here was GREAT.

fast and friendly

We knew what we wanted, and Raheem got us the car we wanted at the price we wanted and had everything ready to go when we got there. Easy car buying experience with a toddler in tow- in and out quickly.

Phenominal

Raheem was extremely helpful and compassionate about helping me find a new car after my accident. I will recommend him to all of my friends!!

Great job by the entire team.....

Last time I bought a new car I was at the dealer nearly all day - never want to do that again. In this case, Rick was able to work all the details out with me over a few days of emails, get exact truck I wanted, and get all the paperwork (minus my signatures of course) before I every walked into the place. Travis and Jessica took care of me then, and we were in and out, including a test drive, in an hour. Everyone was very nice and good to work with, certainly a much improved experience over my last car purchase at Toyota. If the truck turns out to be as reliable as my old Toyota, I'll be back without doubt.... ThanksBarry

Quick, Efficient, and Fun!

. A fantastic experience! James was extremely efficient, and helped me chose my new Versa Note and purchase it in a short time You are incredible!

Awesome!!

I can honestly say that after purchasing my first car from this dealership with Travis, that when it came to buying a second one that we would definitely come back and purchase from this dealership and Travis again! He made purchasing a car so easy and stress free! Love everythinf about this team 23!

#Team23 :)

It was a very smooth and pleasant experience end-to end. I really enjoy making business with Michael Jordan Nissan (now on my 3rd purchased there),I also continue to service my vehicle there! Shout out to my car salesman- Travis Lunsford!! :)

Why I Love Team 23

I had an exceptional experience with Mark.and Kevin. I f eel they wenr above and beyond the call.of dury to accomodate me and my special need not once but twice during my new car buying experience.

Smooth Sailing Throughout

I guess it helped that I knew exactly what I wanted. It was not available in Durham, but they found it for me in Virginia and it didn't take too long to get to North Carolina. Someone (can't remember who, but in a supervisory position--he knows who he is!) talked me out of the color I thought I wanted and he was absolutely right. I love my Quest (third one I've gotten from MJN) and was more than happy with how everything was handled. Maybe changed the stereotype of car salespeople for me!

3-month check up

I've enjoyed my experience with MJ Nissan the past three months. Each time I have a question or concern, everyone I've encountered assist my needs with a smile and take time from whatever they're doing to make sure there's complete satisfaction. And it always is! After owning a Nissan ten years ago, buying a Saturn, I'm glad I came back "home" to buy another Nissan.

Great streamlined buying experience

It was refreshing to have a very efficient, pleasant and quick buying process. We knew we wanted a Pathfinder with certain spec and weren't prepared to pay for certain extras. So the guys found the car we wanted and gave us a great price on our trade. Didn't waste time on cars or specs we didn't want.

Outstanding customer service!

The staff at Michael Jordan Nissan went above and beyond the call of duty to make a horrible situation, fantastic. My previous car needed a new $5,000 engine so the service consultatant, Tai, said they would work with me to find a better solution. When I came back Tai took me to meet Raheem. Raheem worked an absolute miracle and got me into a new car! I am so grateful for all the wonderful staff at MJN. Since buying my new car I have been back for two oil changes and Tai and John in service have been spectacular. I am so thankful to be in the best hands at MJN.

Great sale with James Johnson

James was very helpful in selecting my car, the finance department took care of the loan quickly and the service group was there to make sure that all my concerns were addressed after the sale.James provided all the information I needed in a low pressure manner and I'm looking forward to returning for future vehicles.

Just had too many problems with a pre-certified

The only drawback I had was the fact that I had too many problem after buying the vehicle that nissan pre-certifies, and this is not something expected.I had wind noise on the driver's door that eventually got fixed after many attempts and at least 3 visits to the dealer and they fixed the issue after replacing the mirrors.Also I had a battery issue that had to be replaced and It was inconvenient to have my card towed and unable to be used on sunday.The car charger was also not working since day one, which is something I expected Nissan to pay better attention.The overall service was good, but this type of problems were not good.

Excellent customer service!

Michael Jordan Nissan is the place to go for the best customer service in the Raleigh-Durham area. I have leased 2 vehicles in the past few years from them and it has been a breeze. Lisa Mason and Rick Simonette have been incredible to work with for both of those transactions. They always have the answers to my questions. Mike Burke is wonderful to work with in the service department. Getting an oil change or tire rotation is always quick and easy. I would highly recommend MJ Nissan in Durham!

Thank you Alice!

Every visit for me is a pleasant one thanks to Alice in the Service Dept. She is always polite, professional and she helps you based on the customers needs. No matter the service I am getting, whether its an oil change or more in depth service, I know that Alice will help me through the process and she does it with a smile! Thank you so much!

Not the right way to treat costumers!

I work with people, and I know that there are times when one would not agree to "the costumer is always right" that also does not give the right to be disrespectful either. Purchased my vehicle from the Hispanic sales team and so I would expect to feel welcomed by them at the dealership. My last visit I technically was treated as a criminal by Marcelo...the Director of the Hispanic sales team! Tai from the service department was also very rude and disrespectful. The dealership may not be the worse, but there are certain people who do not represent it well! Thanks to Sergio who will do what he can to help his costumers. Thank you for your service Sergio Gomez.

Team 23

The awesome team I had made this car buying experience the best I've ever had!!! Loved working with everyone who helped me !!! I'll always come back here to buy or trade my vehicles!!!

Travis helped me with both 2012 and 2015 Leafs

this kudos for Travis is long over-due; I met Travis in 2012 when I leased my first Leaf; he's easy going, and answered all of my questions...certainly made it easy to drive away in my first electric car; I haven't paid for gasoline since August 2012! So when I read that the new Leafs were getting 25% mileage per charge, I went back to see Travis and he set me up w/ the 1st 2015 Leaf out of MJN.Thanks Travis...I'll see you in 4 years when this lease is up :)My best,Eugene

High quality professional service by everyone!!

Totally impressed from the internet response time to sales to executive leadership, financing and the service department. Best price and best service. Highly recommend Michael Jordan Nissan!

"Fast, Reliable Professional Customer Service in NC"

I have purchased 'THREE' vehicles from MJN and I wouldn't want to purchase a vehicle anywhere else. Mr. Travis Lunsford, is the reason I keep continuing to come back to MJN. He makes my family feel like his 'Family' and he geniually cares about our' Safety'. Mr. Travis has made our car purchases experience feel as we were his #1 Priority. I know that I can count on Mr. Travis Lunsford.

Best Customer Service in Around

I just purchased my second vehicle from MJ Nissan. Both times I had an excellent and enjoyable experience working with Mr. Raheem Wilson. He is an awesome salesman and truly a pleasure to work with. His excitement and passion made the buying experience fun! He was knowledgeable about the cars and ensured I was aware of the features and MPG for the vehicles I was considering. I was looking for something smaller and better on gas and he hit the nail right on the head with the Nissan Sentra! I left feeling that I received an amazing car, at an amazing price, from amazing salesman. Raheem met and EXCEEDED my expectations!! I will definitely be back when it is time to purchase my next vehicle and I will be referring everyone I know his way!

Easy, friendly and professional.

Could not have gone any better. No question or request was deemed unworthy and I never had reason to question their integrity. Great buying experience.

Good experience on a long-distance purchase.

Being a car-nut, it seems I usually have to go outside my local area in upstate South Carolina in order to find exactly what I'm looking for when I'm ready to buy/trade vehicles. In searching on-line I found a Certified Pre-Owned 370Z Roadster at MJ Nissan in Durham, and emailed them about the vehicle. Since I tend to trade vehicle rather frequently, I've had email discussions with MANY dealers in different areas over the years, so I'm used to a lot of different games that get played going the Internet route; however I was pleasantly surprised with how direct and open the email communication was while emailing back and forth with Tiffany. She was very pleasant, easy to deal with, and provided REAL information. With the information from Tiffany, I decided to make the drive up to Durham. Once there, Tiffany greeted me, and introduced me to Raheem, who who was also very friendly and fun to kid around with. Following the test drive of the new car, they offered a very fair trade-in on my existing vehicle, and I decided to complete the deal with the help of Ken in closing the deal and completing the paperwork. In the process, I found one issue on the new car, in that the finish was wearing off one of the rims. They immediately agreed to fix the issue, and have scheduled someone to come take care of it here where I work in the Charlotte area, rather than having to leave the car in Durham and return later, or have to make another trip back to pick it up, which was obviously very helpful. Everyone I ran into at the dealership was friendly and it was a nice atmosphere.

I recommend Michael Jordan Nissan to everyone

I recommend Michael Jordan Nissan to anyone looking to purchase a car, I came to Raheem who did everything in his power to make sure I got what I wanted without settling! They are an awesome team at MJN very friendly and professional

Great service!

I am a first time buyer and MJ Nissan was the third dealership I visited to find a car. I am very indecisive, but Raheem made the process exceptionally great! I told him what I wanted and he delivered and exceeded all my expectations. I definitely recommend him and MJ Nissan for your next purchase. You will not be disappointed!

Great service

Great service, and very friendly. I will come back for his service. El me ayudo mucho a tomar la mejor decision, gracias por eso. Thank you.

purchase 2015 altima

Ricky Alston provided excellent customer service from the moment I walked through the door. Mr. Alston knowledge of the vehicle I purchased was outstanding!!! Im thrilled with my purchase and estatic I had such a wonderful sales rep...Kudos to you Ricky Alston!!!

GREAT CUSTOMER SERVICE AND SALES TEAM

I went into this dealership wanting to trade my nissan quest for a 2014 Pathfinder, from the sales team to the managers they were all very friendly and pleasant to work with. My sales person was Meilyn Chavez she is very friendly and goes the extra mile for you to feel confortable and understand the whole proccess. Even though we could not work out a deal, i still feel that i was treated fair and with respect of my time, dealers that i have visited expect you to stay all day in there waiting for an answer from the bank or trying to work out a deal. This guys respect your time and if is going to take long they will let you know they just dont have you sitting there waiting, I feel the managers worked very hard to make the best possibly deal and earn my business and Meilyn was great, she kept me updated trough the process the comunication was exceptional. This time we did not make business but i will be coming to this dealership in the feature if circumstances change. If you are looking to buy a Nissan i recomend going to this dealership and see Meilyn Chavez.

Excellent

Worked with both Richard and Mark while visiting. Both were exceptional and provided one of the best experiences I've ever had while looking into buying anything, especially a new vehicle. They were both very friendly, helpful, and accommodating. I have worked with them over several visits with several friends who were buying (and who looked at several other makes/dealers/salespeople), and would strongly recommend either or both to anyone. It's rare when a customer can say a car-buying experience was enjoyable and great these days, but these two provide exactly that.

Best car buying experience ever

Horace Johnson and Ken Massenburg were great. I didn't even leave my job. I drove to work not even thinking it was possible. Would recommend to anyone.

Great service! !!!

We had gotten into an accident and our car was totaled. He worked with us as if we were family and made dure we understood every step of the way, even providing us his cell number for convenience. Thanks Horace

Review

I walked in to the dealership to do a trade-in,not knowing i would walking out with a 2014. Travis was amazing and very helpful.??????????

Always a pleasure

I always love doing business with Derrick and Michael Jordan Nissan. Derrick answers all of my questions and is SOOOO patient with me. This is my second car and I will continue to do business with them!!

wonderful place... Big Thanks to Travis Lunsford

I went into Nissan not knowing that I would walk out with a 2012 Nissan. The service was wonderful Travis Lunsford was very helpful and friendly he answered all questions and even explained things that I didn't understand. He had a lot of patience.. If your going to Micheal Jordan Nissan to purchase a car or just to look around ask for Travis Lunsford his customer service is excellent, he will lead you in the right direction. I love my Nissan Thanks Travis

Great car buying experience

The staff was all friendly and the process went smoothly. Derek and Lisa was sure to put me in the car of my preference. I will definitely recommend Michael Jordan Nissan to everyone. You guys are the best. I am enjoying my brand new 2015 Nissan Altima.

Best Deal I Ever Got

I worked with James Johnson at Michael Jordan Nissan. I received the best deal I ever had and it was in a low pressure environment. During the process there was no pressure. The process centered around my wife and me and our needs. Everyone should buy their cars here.

Repeat customer

This is our second car from MJ Nissan. First time we felt we got a really good deal on a really good car. So when we needed a second car we went back and we were equally pleased.

Bad attitude

I thought car dealerships were supposed to want to sell cars. Adequate assumption, right? Apparently Michael Jordan Nissan has other priorities. Like not greeting customers and taking them for a test drive avoiding the highways after being told that highway performance was a priority. However, our salesman, James was nice and knowledgeable. I explained that I did not have my title and it was in a former married name, however, I have the court documents relinquishing the rights of my car (specifically listing the VIN) and I did not know where my ex-husband even was considering we divorced in 2005. The salesperson didn't think it would be a problem (and we were already assured it wouldn't be at another dealer) and went to get the financial manager to discuss the title and my trade in. Now when this guy shows up - his first words out of his mouth were extremely condescending and it went downhill from there. He kept speaking over me as I was explaining what type of documentation I had to tell me "I know how the DMV works and they won't care." He refused to even look at my car (which is in very good condition) because "it was a waste of [his] time." Additionally he told me not to go to another dealership until I have a viable title. He spoke to me as if I was 5 years old through the whole two minutes he talked AT me. With my dad sitting right there. As if we were beneath him. I understand that it is an unusual and difficult situation. But Sport Durst was confident that they could take care of it, perhaps at an additional cost. I am willing to go to the DMV myself but after he refused to "waste his time" looking at my car I won't waste his either. See ya.

Great Service at Micheal Jordan Nissan since 2007

Mrs. Hinnant has been very helpful during the servicing of my 2003 Nissan Maxima over the last few years. The professionalism and quality of work within the service department has been awesome. I was always offered a rental car when my car had to stay for a few days. This is by far one of the best Nissan dealerships I've dealt with since the purchase of my 1st 1996 Maxima.

mrs. sylena hunter-brown

I love this dealership. I've purchased 2 cars from this dealership. Everyone is so friendly and eager to help. The facility is always clean.

Great experience

Thanks for making our purchase low-pressure and fun! Rick and Lisa were a genuine pleasure to work with and we would do business with MJN again without hesitation.

Complimentary Oil Change

Mr. Michael Burke contacted me to remind me of the complimentary oil change service at the dealership. He made sure my appointment was made without interruption to my work schedule and the service was scheduled for a Saturday afternoon. His service advising included taking care of a recall for my vehicle that I knew nothing about, in additional to the oil change. Mr. Burke is always courteous, professional, personable and very knowledgeable with the Nissan product. He is an exceptional communicator and always very patient. Mr. Michael Burke is an exemplary employee, and I look forward to his service advising with my 2014 Altima.Thank you,Patricia Taylor

Great Car Buying experience!

This dealership had the best car buying experience I've ever had. The staff (especially Sergio) were very honest and forthcoming with information which made the experience a little quicker. Customer Service is excellent from the hello to goodbye. I would definitely buy another car from this dealership and would recommend as well. Chris LocklearRaleigh, NC

Raheem Wilson is the best!

I was introduced to Mr. Raheem Wilson in 2011 when my transmission started to go out in my car. However, I was refereed to Mr. Wilson and it was undoubtedly the best experience that I ever had. The process was smooth and I literally filled out the application that morning, and Mr. Wilson called me and told me that I could pick up my new 2011 Altima that afternoon. I have only had three positive experiences with buying a car, and Mr. Wilson is the reason for two of them. He is friendly, outgoing, approachable, and definitely has a predilection for making sure that his customers are satisfied. In addition, I upgraded my car to a 2013 Altima SL in December of 2013, and I had another positive experience when buying a new car from Mr. Wilson. A great salesman like Raheem is the reason why I keep coming back to Nissan! Thanks Raheem for your exceptional service and Nissan for being one of the best dealerships in the Triangle area. I believe wholeheartedly that Nissan's are the best cars and I choose not to drive any other vehicle.

Great Service!

Mr. Bass was very attentive and made sure that I knew what was going on with my vehicle every step of the way. He was friendly, timely, and made sure that when I left I had some understanding of what may have caused some of my concerns. I would gladly come back to Michael Jordan Nissan! #team23

He is one bad Bass, Rashawn!

Mr. Bass always schedules my next appt. ahead of time. He tells me what is need of my Altima according to the maintenance schedule and specifically of high mileage vehicle. Being a female, I like how he is never pushy or exaggerated with service recommendations; and how he doesn't insult my knowledge and/or lack of knowledge of mechanical issue. I appreciate how Mr. Bass shows me via the vital fluids analysis indicator test what fluids need to be changed now and what's coming up soon. I like how Mr. Bass helps me prioritize the repairs on my Altima being that I am on a limited budget. He epitomizes integrity, excellence, and good customer service. I appreciate how he listens to what you say is wrong with your vehicle before trying to suggest solutions. Mr. Bass treats other by the golden rule. His promised completion of service time is right on (if it's going to be awhile he will tell you and not lie to you with quick wait times). However, my frequent oil changes and tire rotations are normally done in 30mins or less. Ongoing, I enjoy the free Wi-Fi, tabletop convenience, and abundance of Keurig drinks.

Repeat customer

I brought my 2012 Altima in for service and went to Kevin Hooker about the letter I received in the mail offering me a great deal for my "trade-in." I told him that I thought that the amount was too low so he looked at the car with its low mileage and gave me more money on a trade for a new Altima. I also dealt with Travis Lunsford and he went over the new car and showed me why it would be a great deal. I never worked with Travis but he is a gentleman and a very well informed sales consultant. Kevin Hooker knows how to put deals together and has a great sense of humor. This is the second time we have dealt with him and in 2 1/2 years he still has the same enthusiasm he had back then. A great team at MJ Nissan!

Great Service

I would like to share my experince at Michael Jordan Nissan. Everytime I come in to have have something done to my car I am greeted with nothing but smiles and friendliness. Rashawn is a excellent service advisor and very knowledgeable about his job at Michael Jordan. His helpfulness and calm personality makes him a great person to deal with people getting help with their care service. All employers need people like him at their company. Thanks for all you guys do at Michael Jordan to make customers experience great!!

Excellent Customer Service

Bruce was awesome. He would call and give me a time for pick up and was never late. I truly appreciated the fast service that he provided!!!!!!!! Rashawn has also serviced me several times. He keeps me informed as to whatever is being done to my car and also suggests things that I should have done for my safety. I can always call Rashawn to ask him questions if Im unsure about anything that may be going on with my car. I appreciate that when I return back to Nissan he remembers me enough to continue conversations about stuff we may have previously spoke about on a prior visit. Not many people working with numerous customers can put a name with a face every time. Thanks Rashawn!!!!!!!!!!!

Great service from Rashawn Bass

Rashawn is great! He is always thorough and looks out for what is best as far as service for my vehicle. I never take my car anywhere else!

mrs.odum

Rashawn displayed some of the best customer service ever...He's Awesome I will come back just for his service...Thanks Rashawn!!!!!! Great Job Go Team23

Great Service!!!!

Michael Jordan Nissan always gives great customer service to everyone. They are friendly, dependable and the entire service team is always smiling. I have been a loyal customer since 2008.

Unparalleled Customer Service!

Mr. Rashawn Bass is very knowledgeable and he was very diligent with assisting me with my car. This was the first time that I had my car in for an inspection and Mr. Bass made the process run very smoothly and informed me of what I needed to know for future reference. I have never received customer service like this in my life! Excellent!

Excellent Service