Mercedes-Benz Of Oklahoma City

Excellence In Action....

My name is Peter and I just completed a transaction with Mercedes-Benz of Oklahoma City. My Lease Manager was Jeff Trebbien and I give him the highest possible marks in every category. Jeff was courteous, professional, honest and most helpful in every aspect of our transaction. He is a credit to Mercedes-Benz and to our community. I look forward to dealing with him in the future. In addition, I would like to compliment the entire MB operation in OKC. Everyone constantly demonstrated an attitude of cheerful willingness to help whenever possible. Specifically, Finance Director Brooke Eixenberger did a great job. I find MBOKC to be a first class organization, one that continually demonstrates excellence in action.

I applaud Debra!!

I join the many customers who have had the pleasure of working with Debra Osbourne. Their reviews, and mine, are filled with pleasantries and recalls of experiences at the dealership with Debra.Professional, knowledgeable and pleasant are fitting words to describe Debra.You are fortunate to have her represent your business.Lance has been my appointed service guy for some time now. He always greets me with warmth and eagerness to help. My service experiences with Lance have always been top notch.

Jared Filip is the best car sales man ever.

Jared told me he would make me a deal, I couldn't turn down. Driving into the dealership for repairs, I was just looking but his professionalism & willingness to make an amazing deal made it an amazing experience.

Mercedes Benz of Oklahoma City

Everyone at the Dealership was wonderful. So polite and willing to help. First Mercedes we bought but I am sure we will be visiting the dealership again.

Jared Filip

I had a great experience at the dealership. Jared Filip was a great associate to work with. He took the time to understand what I thought was important in a car and showed me the different options. He stuck with me until I made a decision and did not pressure me to close that day. Also Tim the manager was great. He worked with me to find a purchase amount we were both comfortable with. Tim was very patient and did not push me to make a decision on the spot. Both gentleman are great and the dealership is lucky to have them. I would recommend Jared, Tim and OKC Mercedes to anyone looking for this level of car and experience.Thanks,Brett Thompson

We are very pleased.

We had very good experience Especially Mr Jeff Trebbien's service was very good .We are please d with him and rest of team.

New Mercedes

I am a return customer of this dealership. I have had only the most positive of experiences. My sales associate for this purchase was Cynthia McCoy. She was attentive, knowledgeable and professional. Very patient and helpful as I took several weeks researching and determining what options and vehicle I wanted. A very pleasant experience. Thank you Mercedes Benz of Oklahoma City!

Service on my Mercedes S-Class

I have purchased 3 cars from this dealer and all transactions have been absolutely non-stressful. It is a pleasure to do business with them, from the shipping process to the purchasing and then on to the servicing!

Impressed

I was driving a Mercedes, which I had purchased from Mercedes OKC and wanted to trade for a convertible. I had a very positive experience with my first purchase and decided to return to Mercedes OKC because my sales person, Debra, was wonderful. No pressure. The service dept is very efficient and helpful. The facility is beautiful and comfortable. So why not go back? I told Debra what I wanted and she found exactly what I wanted. They have updated their service dept features and even added a Product Concierge to their staff. This is a very classy and upscale business... without the snobbery.

Mr. David Hale

We have purchased 2 vehicles from this dealership and have been very satisfied with the experience. We would recommend them to anyone.

Mercedes Benz - OKC

Five stars for our OKC MB Dealership. After owning Mercedes for over 8 years, I have always received prompt and professional service from this dealership. I trust their evaluations, and walk away feeling assured that my automobile will receive the best of service!!

Sales and Service Worthy of Mercedes

Before we purchased our E Class coupe, I wondered if the vehicle would be worth the price. Our ownership experience has been outstanding! From the hassle-free purchase with Debra Osborne, through our service visits with Lance, I could not be more pleased. Thanks!

Good buying experience

Bought our first Mercedes this May and were very pleased with the entire process. MB of OKC has first class people and facilities.

Superior Customer Service

I really appreciate the great service I receive from OKC Mercedes. Everyone is extremely professional, polite, & earn to please! I always feel that I am important & valued! Thank you OKC Mercedes!

Simply The Best!!!

If your time is important and getting things right the first time counts,there is no better service department than Mercedes Benz of OKC!!!

Mercedes Benz customer and owner

I was very pleased with everything. Everyone was very accommodating! I LOVE my new vehicle.

Rilandbev

Brent Yates, is a quality service advisor, it great to have him as my service advisor, great service overall

Experience with MBZ of Oklahoma City.

I am pleased with car service and customer respect. I also appreciate their being open on Saturday, as I work.

Thank You MB-OKC!

Customer Service was excellent! I was greeted and acknowledged by everyone I came in contact with. My service provider, Kristina, was awesome. She kept in constant contact with me and answered all of my crazy questions. All promises were kept. My car was ready at the time I was quoted, and it had been cleaned thoroughly. Also, several MB Employees followed up with me within hours of my service, to make sure that everything was okay and to let me know I could reach out to them anytime. I loved my experience there and will definitely be back.

Deserve more than 5 stars

I was traveling and I had to do the service for my E350, I was afraid they would delay my journey; however, they were very fast and took care of me very well. I really appreciate their efforts!

Friendly, professional and reliable

My wife and I already decided that we will stay in Mercedes due in part to the excellent customer relations and service. I strongly recommend Debra Osborne for new car buying and Lance Mchenry for service. Both have become trusted friends who are always eager to help and always follow up ! John Addikas has also reached out to me on more than one occasion to see if I needed anything. The support system and follow up is impressive ; even when sometimes things don't go as expected the people I have recognized herein have always offered to rectify the matter.

Debra Osborne

Debra was very accommodating to my busy schedule, and even took the time to take photos of various cars and send them to me! I am a novice on Mercedes cars, and she was very gracious in her patience in explaining the various series and options. I will certainly recommend Debra for my friends interested in any new or used vehicles.

Great Customer Service

This dealership had amazing customer service and went above and beyond to make sure we had everything we wanted! Aslan was great at helping me figure out all the extras on my new car and stayed in contact with me to make sure I was happy with it! Thank you guys so much!

General Experience

We just leased our 4th vehicle from this dealership and it's always a pleasure to work with Debra Osborne. She is very knowledgeable of Mercedes Benz cars and works hard to find the right model and desired equipment/accessories.

Taking a bad situation and turning it into a good experience

I experienced car problems on my trip to Oklahoma City from Colorado. I called Mercedes-Benz of Oklahoma City, Scott Dounn answered my call, he told me to bring it by and they would take a look at it even though he knew it would be late when I arrived. I pulled into the dealership at 4:45 pm on a Friday night and a holiday weekend! The entire staff treated me as though they had all the time in the world, I never once felt that I was of any inconvenience to anyone. After taking a look at my car they knew it wasn't going to be an easy fix and needed longer to diagnose the problem. I was in town to watch my son play hockey, they got me into a car and on my way so I wouldn't miss him. This was very stressful time, but they took exceptional care of me and took as much of the stress away that they could. While at the dealership, I encountered many of the staff members and everyone of them went out of their way to see if I needed anything. I would highly recommend this dealership, the staff is outstanding! Thank you Scott, Lance and I can't remember the name of the gentleman that looked at my car or the other staff members that helped me, but thank you! I am very grateful for everyone, as they took a bad situation and turned it into good experience!

Such a comfortable experience

From the moment we were introduced to Debra we felt comfortable with her. She was a delight to work with and so knowledgeable. Even though we arrived at the dealership at the end of the day, she took the time to show us all features of the GLC and took us on a test drive. We jokingly told her manager we would take her instead of the car! We would highly recommend her and the dealership.

bought a smart car

salesman jared filip is professional and managers terry and brian work hard to get you the best deal and makes you feel accepted.great place to buy,youll feel right at home.

Buying Experience

I worked with Debra and was very pleased. I happen to be out of state locating an SL I liked but everything was very convenient and easy. Debra was very friendly and helpful and answered any questions in a timely manner. I needed out of state transportation but she arranged that for me as well with an enclosed carrier. She coordinated well with finance and the experience was excellent overall.

I felt valued as a customer instead of an inconvenience.

The most professional staff and felt like a valued customer. This was my 4th visit and I've had positive experiences each time. There is a dealership closer to me, however, I felt I could trust the OKC store much better. They worked diligently to make sure we were getting the vehicle we wanted. Debra Osborne was patient with us and was very professional. Met John Adickas as he came up to greet us. ?First class dealership and staff for a first class automobile. Thank you! Oh, we ordered our vehicle and can't wait to bring her home.

Superior Service

My experience from day 1 was exceptional. I stopped by the dealership to see what was new in the market and I fell in love with the GLE450 Coupe. I was approached by Cynthia McCoy and we hit it off immediately! She told me everything there was to know about the GLE450 and I was sold! However, I did not purchase that day. I could not stop thinking about that car...so fast forward 6 months later and there I was back at the dealership making a deal with Cynthia! She remembered me, even what car I had looked at previously. She went above and beyond to find me the color I wanted down to the interior. Needless to say I was a happy camper :) I would highly recommend Cynthia McCoy and everyone at MBOKC. They provide top notch service.

Comfort & Ease

My parents spoke extremely highly of Mercedes Benz of OKC. They have purchased 6 vehicles from Mr. James Maltos. Initially I was hesitate to purchase a vehicle in a different state than I currently reside, however my parents assured me Mr. James would take care of me. Mr. James made my first out of state vehicle purchase smooth and an enjoyable experience. He personally picked me up from the airport and took me to the dealership and gave me VIP treatment. He was always available if I had questions, he was extremely professional, and personable. Hats off to Mr. James! He didn't disappoint in his commitment to ensure I was COMPLETELY satisfied with my purchase. I love my E-350 convertible!

Sales experience

Ms. Cynthia McCoy is the "absolute" best at her profession! She was very informative and professional... I would highly recommend any of my colleagues to her!

Excellent service before and after the sale

I have purchased many cars from Cynthia, and I have always found her to be extremely professional to deal with. I would recommend her to anyone that was in the market for a new Mercedes!

Great experience

My overall experience with Cynthia was great and I look forward to doing business with her in the future, she is knowledgeable of the vehicle. And easy to work with.

First time to buy a car by myself!

I was completely happy with everything about my purchase of a used MB from this dealership. I was extremely nervous about buying a car alone, but the salesperson who assisted me, James Maltos, was kind, no-pressure, and knowledgeable. He walked me through every step, even spending time explaining the electronic devices that I was completely unfamiliar with. I recommend this dealership...and this salesperson....to everyone.

Very good

Debra Osborne does a great job at informing you about the Mercedes line and she also gets the best price possible. We have purchased a new GLE 450 and we are very happy with it.

Top Notch

After 2 months of searching we found 3 cars in Oklahoma City we liked. William contacted me immediately after I said I was interested online. He took the time to go out and take pictures of it and send them to me that day. We decided to drive the 4 hours, and after meeting Dale and seeing the vehicle we were interested in, we had no reason to go see the other 2. We were impressed by the quality of the vehicle and Dale made it a point to be knowledgable and show additional features we may not have known about. I'm in love with it! Overall great experience. Would definitely come here for our next vehicle.

Used car trade

Preowned car salesman Jared Filip just helped my wife and I with the purchase of a very niceML350 , he was very knowledgeable of this auto and did a wonderful job of assisting us. No pressure at all and worked on our time schedule. Exceeded my best hope of a deal. We are elated!!!

Amazing Experince

I drove up to Mercedes-Benz OKC and Jared Filip was out the door to greet me. Gave thoughtful attention to what I was looking to buy. The whole experience was wonderful. And the entire staff was very helpful. Jared Filip has continued to make sure my relationship with Mercedes-Benz OKC is an enjoyable one.

AMAZING Customer Service!

Mercedes-Benz of OKC is AMAZING! Everything from making it easy to buy my car to taking care of me when its time for service. My Salesman, Tim Allred took his time with me and my daughter when I was looking at buying a car. I didn't feel rushed and there was NO pressure. I defiantly recommend going to Mercedes-Benz of OKC if you want a GREAT car buying experience!

Excellent buying experience on Used Car lot

Dale Fieker (and management) was great to work with. Had a great selection and we were able to quickly come to an agreed upon price on the vehicle we wanted. Processing the paperwork was easy and streamlined as well. Buying experience was great for us on the used car side!

James Maltos salesman ship

I purchased a 2015 Mercedes GLA 250 BlueTec on July 31. James Maltos was very courteous and professional and took the time to show the wife and me all the features of the car. All the staff was friendly and easy to work with that we encountered. James even followed us home to pick up the extra keys we left at home for the car we traded in to get the payment for the Mercedes we got that day. James is hands down one of the best sales man we have ever encountered. The wife and I have called him a few times and even went by to get help in working some of the new fetchers we have not grabbed a hold of as of yet plus has given his personal phone number in the event we need help. Mr., Jams answer all my questions we could think of before we drove off the lot. I'm very pleased with the car and with car and am sure the service I receive will be number one.

3rd Mercedes Benz from Okc.

Enjoyed the attention to detail and patience of Jeff Trebbien. During my decision buying the vehicle Jeff followed thru with all commitments. I will continue to buy a Mercedes because of the service and the quality, safety and standards of their vehicles.

Great sales dept. very average service.

Had the pleasure of working with Debra Osborne in sales. Always very concerned and attentive to my needs. Professional but never pushy. Recommend her highly if your going to purchase a vehicle.Service was a let down. Got the big work done, but like almost every other dealership, small details are lost once they have you as a customer. Guess I was expecting more from Mercedes.

Wonderful Experience!

It was a complete pleasure to work with Kevin Bratcher at Mercedes-Benz of Oklahoma City. His knowledge of the brand and professionalism will have me recommending him to my family and friends. I love my Mercedes! Sincerely, Jane Kelly

Excellent service, excellent buying experience

I dealt with Kevin Bratcher in the last 4 purchases. Kevin is easy to deal with, and willing to help all the time. Makes a very pleasant automobile shopping experience!

Always a good experience

I am driving my 4th Mercedes since 2008. Always an easy process especially due to Tim Allred. Has helped me thru 3 leases. Ron White helped with one. Can't say enough about both of them. Tim has always stayed in touch wanting to no if I need anything. Even after hours!!

Made buying a car a pleasure

This is the second vehicle we purchased from Kevin Bratcher in the last year and he is a pleasure to work with. No high pressure but very helpful and courteous. We told him what we were looking for and on the first one he had just gotten in exactly what my wife wanted. He took a great deal of time going over everything and we made the purchase. (My wife loves her SUV) Then recently we went in to see Kevin and told him what I wanted and two days later he called me about one they had just gotten that was close. I went to look at it and did purchase it. Everyone we dealt with was very nice and courteous. We would give the dealership high marks.

Great experience!

Kevin Bratcher was very helpful and courteous. I am very satisfied with my purchase. I will recommend this dealership to other people for future purchases.

Pleasant car-buying experience

I purchased a 2015 Mercedes GLA 250 in August. James Maltos was very courteous and professional and took the time to show me all the features of the car. All the staff were friendly and easy to work with. James even stayed a few minutes past closing to answer all my questions before I drove off the lot. I'm very pleased with the car and with the service I received.

"Exceptional sales experience"

I purchased a pre-owned E350 from this dealership. James Maltos once again proved that courtesy and professionalism are not a thing of the past. The overall experience with Mr. Maltos truly exemplifies how customers should be respected and given the utmost attention when purchasing a vehicle.

Great sales service!

We test drove a car on Friday and went back the next day at closing time and the GM allowed us to take the car for the weekend, we came back on Monday and bought the car. It was a great way to confirm that was the car we wanted. It was a great experience all around. Dale Fieker was a very friendly sales person and not pushy!

Excellent sales experience

I purchased a pre-owned ML350 at this dealership after a horrific experience trying to deal with another dealership (MB of Tulsa) last week. My salesman at Mercedes Benz of OKC was Boubacar Thiam, and he was absolutely wonderful. He is extremely personable, knows the product inside and out, and goes above and beyond when it comes to making the customer happy. While I was waiting for my vehicle to be finished with detailing, I noticed several customers came into the dealership and they all seemed to be asking for him. I am not surprised, because he is The Best. I would not hesitate to recommend that anyone shopping for a pre-owned Mercedes give him a call. I know I would NOT have gotten this vehicle had he not been my salesman! I also want to mention - I saw the car before it had been detailed - and the detailing that was done was incredible. It looks like a brand new car. Kudos to the detail department!

Personalized service, very friendly, helpful

Tim has helped us on several vehicles. He listens to what you like and don't like. When we ordered our vehicle he knew exactly what we wanted. When you take delivery he goes over everything. After you get home he calls to see if you have any questions. Most places the sales person sells the car, that's it. Tim is there for you service; sales, questions or problems. We love Tim, Mercedes of OKC, they are like family. Buy your Mercedes from them, you will love them too. You will leave happy.

Fantastic customer service and product knowledge

I recently purchased my very first Mercedes Benz from Tim Allred. I have always been a BMW fan but Tim showed me how much better my new C300 really is. I still get tickled every time I get into my new car. I couldn't be happier. He was very helpful, never pushy and continues to follow up with me to make sure I am satisfied with my new purchase. He knows his product and placed me in the perfect vehicle. John was great at getting me the best deal for my trade and personally thanked me for my business. Top notch service. I will definitely purchase again from Tim and we are looking our trading the SUV for the new s550 here in the near future.

Ask for Tim

We have bought many Mercedes. We love the fact that they are safe and are "user friendly" which is very important to us. Tim Allred is our salesman that we always rely on to help us. He's professional and does not pressure us to buy. He's very easy to work with and he's the only car salesman we will use at MB.

Great experience working with Tim & John

I was loyal to Infiniti before I worked with Tim and John at Mercedes-Benz of Oklahoma City. They worked hard to get me the car that beat my expectations with experience that also beat my expectations. I highly recommend MBOKC.

Exceptional sales and service.

I would like to recommend Debra Osborne for her outstanding sales. We have purchased five vehicles from Debra in the past two years. She always has a smile and makes time whenever we arrive for a test drive unannounced. She makes it her goal to find the exact car you want from the entire Mercedes Benz inventory. She represents the Mercedes Benz brand very well. We look forward to purchasing our next car from Debra.

Mercedez Benz OKC Experience

My husband and I purchased a fleet Mercedes 2015 GLA 250 last month and loved the car and experience. Our sales associate was spot on and very caring to our needs of also needing to juggle our toddler during the car buying experience. Boubacar Thiam is a dream sales guy to get and we highly recommend seeking him out in the future. We have purchased several cars over the years and this has by far been the best experiece all around. Finding the car, price negoiating and delivery was all great!

All Positive

Our experience with MB of OKC was all positive. Our salesperson, Debra Osborne, was friendly and very knowledgeable about the vehicle model's features as we selected and test drove the car. She honored the deal we made with no surprises. Branden Fuller covered the functions of the car and is available fur future questions. We would not hesitate to purchase from MB of OKC again and contact Debra Osborne.

Debra Potgeiter Osborne is the Greatest

Totally painless, completely pleasant experience dealing with Debra. Showed us the different vehicles, accompanied us on the test drive and even made us walk across the Jaguar-Volvo dealership to see our other options!

ALWAYS ASSUDIOUS CUSTOMER SERVICE

Mercedes Benz of Oklahoma City is always a pleasure to work with. My husband and I have been lucky enough to work with the entire dealership staff for over a decade from sales to service. The professional staff delightfully welcomes me and my entire family into the dealership each time we are there as if welcoming us into their home. Tim Allred provides meticulous expertice and ultimate perfection in ensuring our cars are ordered exactly how we prefer. Tim is straight forward and easy to work with. His love Mercedes Benz is invigorating and translates to me as incredible product knowledge. Tim is passionate that not only to you get the best vehicle for your needs but will always surprise me with providing flawless and expectation surpassing service. He spends ample time learning about me and my family to ensure we get the perfect vehicle and love that vehicle through the entire ownership experience. His kind, caring and honoring interactions makes the buying each new MB a fun process. Ron Clemonts and John Collins in financing is a true joy to work with each time. Both men create a smooth and seamless process to getting the paperwork buttoned up in order to quickly get us enjoyig our new Mercedes Benz. Josh Collins has been our service advisor all these years attending to each of the cars we have owned. Josh is wonderful at being accessible to me to ensure an easy process when bringing any of our cars in for service. Frank is always ready to go with a loaner so drop off and pick up is a breeze. Josh keeps me in the loop when any of my cars is being serviced. His suggestions have always been vital and successful to keeping our cars operating at the best performance level possible. He is spot on with tackling the correct issues and my bills are according to the estimate or less than expected. Each staff member takes pride in providing a level of service that goes beyond a basic client/dealer relationship. It is truly a family at MB OKC and from the Managers of Sales John and Service, Cecil to the drivers and ancially staff everyone knows our names and cares about providing exceptional service that exceeds expectations. The attention to every detail creates a personal customer service level that is far more than the automated car buying experiance buyers have come accustem to in the industry today. It is genuinely boutique shopping for cars and we love it. I am writing this review because even through all of the good times the dealership is even better when issues arse. Currently we are working in colaboration with the service department to handle a performance issue with a current car we have. Cecil Simms and Randy Bednar have both been actively involved with the goal clearly marked out that they care about resolution of the issue even more than I do myself. It evokes confidence knowing how much they care about things in the difficult times. It isn't easy to deal with issues with such integrity and pose. Knowing how the dealership has rolled up their sleeves and chosen to do the dirty work to ensure my husband and I are happy is remarkable. It is the moments like these that reveal the true character. The issue is a software issue which can be tricky but the resolve and patience exuded by the dealership is refreshing. I would say after over a decade of buying Mercedes Benz from MB OKC we couldn't be happy with the tremendous working relationship developed. When I read negative reviews it is unfortunate that those isolated events happen Taking a big picture reflection I would say look at the incredible time and care that goes into responding and seeking resolution. It is what MB OKC does. It is their character to exceed the clients desires. My husband and I respect and enjoy the marvel of engineering that each Mercedes Benz encompasses. Karl Benz would be proud to hang his script "The Best or Nothing" at Mercedes Benz of Oklahoma City

Classic Bait and Switch

We were interested Ina car they had listed on their website. Since we would have to drive two hours to see it, we live in Tulsa, we called to make sure it was still available. We were not only assured it would be waiting for us but were also emailed an ad for the car. Upon our arrival we were informed that car sold two days prior but hey had a similar car with TWICE AS MANY MILES we could look at instead. DO NOT DO BUSINESS WITH THEM. I can only assume the rest of their operations are this dishonest .

Scary switch went seamlessly

After years of brand loyalty with another car company I decided to look at the Mercedes-benz after I met a wonderful person who sales them. From the moment I called her to request a meeting until the end of the transaction she was my guide and assured that my experience was nothing less than five star. If you go, ask for Debra Osborne!!

Complete xxxxxxxx

Do not buy a car from Irving Dobbs!!! He is a xxxxxxxx! He is rude! He is trying to keep our deposit because we couldn't pick up the car we had on hold due to having to be somewhere on business. He is now telling us what we can and can't purchase from him or he is keeping out deposit. I generally love Mercedes Benz but I would rather walk than purchase anything from Irving Dobbs!

Excellent Experience All Around

I don't typically write reviews on anything UNLESS it significantly impacts me positively or negatively. That to say, I'm writing this review because I'm extremely pleased dealing with Randy Bednar at this dealership. I've been shopping around for a 2015 GL450 and like what other customers would do as well, is to shop for the best deal. Randy goes all out to earn my business, find me the car with the features I want, educate me on the whole process, and gave me a reasonable deal without much haggling at all. There was no BS about "this car is selling at MSRP" which I get a LOT from other dealerships. He treats me with respect, KNOW what is important to me, and gave me space to make my decision. Highly recommended dealership!!

Outstanding!

Deborah, once again, took excellent care of us. She is truly a pleasure to work with. Very knowledgable, friendly and professional. We will most definitely be back!

Great Experience!!!!

Everyone was very helpful in my experience at MB-OKC!!! From Jon, Branden to Ben. I had a first class treatment!!! Thank you to everyone!!!

A really happy guy!!!

Dealt with James Maltos on a 2008 Mercedes CL65. I live in the Bay Area, CA and the dealership was in Oklahoma City, OK. James was very responsive, and dealt with all my needs in a very timely manner. I am a very meticulous person, and buying a preown car was already nerve wrecking, especially buying it sight unseen. James, sent me all requested pictures, and all the fine details of the vehicle. Even on a rainy day, he got the car into the shop and took pictures of the undercarriage of the car. That's customer service! He arranged shipping and when I finally got the car, I am beyond happy. He worked with me during the 3 week process and even on his days off. Communication was very easy, phones calls, texting and emails! Hats off to a true professional!!!

The Best Experience; Thanks John!

Had a wonderful time in the dealership. Each employee made you feel special and comfortable! My overall experience was amazing, I will be back for my next purchase! Thank you to everyone that made this purchase special, it meant so much to me!

Ben Marler/MB-OKC

Ben Marler has been our service consultant since the day we bought the car in 2005. We have always been quite satisfied with Bens treatment of us and our car. His knowledge, temperament, and desire to give consistently great service are obvious in every dealing we have had with him. He listens intently when I tell him of any unique problems I have found beyond just saying, for example, Do a B service on the car, and thoroughly addresses those concerns. If he encounters any previously undetected problems during servicing the car, he always calls me with a cost estimate before making repairs. When I pick up the car it is repaired properly and Ben takes time to explain precisely what was done. In short, he treats the car as if it were his own and I would recommend him as a service consultant to anyone who wants his MB properly maintained.

Ben Marler, Always 1st Place!"

Ben has always taken great care of me and my wife. Weather it's with warranty work on my wife's car or service work on my car. Ben and everyone else at MBOKC have been great! Look forward to continuing a great relationship!

Ben Marler is sharper than a tack!

He is spot on with customer care and service. The last time I had a problem, I e-mailed him when I got home at 5:30 and he emailed me back and had me set up to bring my car in first thing in the morning. It was out the same day and cleaner than it was that morning. That's just a single example of the great way he treats his people.

Ben is the Best

For seven years, now, Ben has been my service advisor. I've leased or owned eight (8) MBs: S bodies, SLs, and GLs; therefore, I've had plenty of occasion to work with Ben. He is quite a guy - friendly, reliable, willing to bend over backwards for his customer, and a true professional. He is one of the key reasons I stay with Mercedes.

The Epitome of Client Care

Although I am sure that all of the service reps at MBOKC are well qualified, I consider Ben Marler MY service adviser. If he does not know the answer to a question, he knows someone who does and gets it answered. He is ethically and technically outstanding!

Ben "The Great" Marler

For the past 10 years Ben has consistently provided excellent customer service for me and my car. Thanks old man keep up the good work.

Ben's the man!

We've been clients of Ben's for over a decade. The main reason we continue to purchase from Mercedes Benz of OKC is because of Ben!He is conscientious, thorough and straightforward. He takes care of my car like it was his own, he simply won't settle for anything less than perfection.

a man of his word

It is rare to find a man like Ben who always maintains incredibly high standards of service in a service department. He has ALWAYS delivered on his commitments and never fails to go the extra distance for me. I like my Benz, but I like even more the way everyone treats me. A smile goes a long way with me and the staff supplies those all the time!

Ben is the guy you want if you have a Benz.

I've been an MB owner for years now. I've driven most of the luxury brands in OKC, and the simple fact is that MB is the finest car on the road. So, if you're going to drive the finest, you expect the finest service. Ben fits that bill in spades. I've yet to have a great experience with Ben, nor have I had anything but a good experience with my vehicle after it has been serviced.So, bottom line, if you're are going to drive an MB, expect the best service, and see Ben.

Repairs

I like Ben Markler when he services my car. But as for the sales people I do not care for. Twice they have treated me like I can not afford to buy a car from them. Since that happened I have bought 3 Mercedes all from Tulsa.

Superb Service

I am driving my first Mercedes and love it! The fabulous vehicle is supported by a great service department. I have always been more than pleased with Ben and his helpfulness and knowledge. More than once he has given "initial assessments" that turn out to be correct. My experience with Ben and the service department will make it extremely hard to ever drive anything but a Mercedes.

Made me Feel Like a VIP

I had a pretty standard service issue, but I needed it taken care of quickly. I called Ben Marler and he not only treated me with top-notch, quality service in the turnaround time that I needed, but he made me feel like my small issues were the most important things on his to-do list. I left the experience feeling like a VIP, and I am not that. Way to go Ben! Service like that is why I will keep buying my cars at Mercedes of OKC.

Customer Experience

My experience with the Mercedes Benz dealership has been nothing short of excellent. This is due to the courteous and professional manner of my service advisor Ben Marler. Ben has repeatedly demonstrated his expertise and knowledge when assessing the needs and issues with my Mercedes C-350, and not once has his assessments been incorrect which means my vehicle is repaired correctly and timely which is extremely important to me. I value Ben's relationship as my service advisor and friend and I will continue to take my vehicle to him as long as I own it! I would recommend Ben to all Mercedes owners.

Wonderful Dealership!

My wife and I just purchased our first mercedes. Kevin and Dennis were great. They were very friendly, professional and honest. Kevin was very knowledgeable and answered all our questions. He even took the time to set up my phone, and explain how to use all the fancy gizmos. When we left, my wife told me she couldn't wait to come back and get a mercedes for herself.

A Caring Advisor

Bryon does a fantastic job as our service advisor and makes getting our Mercedes serviced an easy and comfortable experience. He is knowledgeable, professional and courteous from start to finish. He truly cares about the level of service his customers receive.

Mercedes OKC and Ben Marler

The service at Mercedes of OKC has always been exceptional. My service consultant Ben Marler has always taken care of my needs both promptly and professionally. Dr. Don R

Always Excellent Service

Ben Marler has been my service advisor for several years. He is always friendly, knowledgeable and courteous. I have never had a problem he couldn't fix. Great job!

Excellent Service

Ben is a wonderful service advisor. He always makes sure everything goes as smoothly as possible. He is always helpful, patient and friendly. His helpfulness and willingness to go above and beyond is the reason why I continue to have my car serviced at Mercedes.

Excellent

Today was my first experience at MB of OKC, and with Ben Marler as my Service Advisor. I was very impressed with the first class facility, as well as the courteous, thorough and prompt service I received. Personally, Ben was friendly and knowledgeable about the service requested, as well as the additional repairs recommended by the service technician. Overall, I am very pleased with my experience. Additionally, I was greeted and made to feel welcome by every MB of OKC employee that I came in contact with.

Someone who is on top of it!

Bryon has been amazing to deal with regarding my Mercedes! He truly goes above and beyond normal customer service. It normally isn't necessarily a "peaceful" adventure when dealing with car maintenance or trouble, but he has a way of making them go smooth and pleasant! Thank you!

Great Care and Great service

Bryon goes above and beyond what good service is He is so willing to make sure everything is done right and always answers all my questions The whole dealership aims to please and they do Debbie L

Ben Marler

Never in m,y life have I had such incredible treatment. Ben is a pro through and through. He has gone way beyond his duty to help me nagigate some issues with my vehicle. Thanks Ben.

Ben Marler is the Best

Trust is a huge factor for me when dealing with service/repairs. Leaving my vehicle in the hands of Ben Marler gives me peace of mind. I go along with whatever he recommends because he has always been super fair and honest with me.

One of the main reasons I continue to buy at Mercedes!

The service I receive from Josh Collins is outstanding! He always has a loaner car waiting on me and returns my car to me in a timely manor with all items completed. His attention to detail is impressive and appreciated every time.

Service with a smile.

Ben Marler has been my service adviser for over 10 years. He does an outstanding job of describing the scope of work etc... He will help me with even minor repairs and always with a positive attitude and smile. I would readily recommend him to anyone in need of outstanding service on their Mercedes.

There is none better

Josh answers my questions promptly and clearly. He always searchs for the most economical way to handle service needed or parts needed to make my car run its best. He looks for the warranty replacement for all areas of my car even though they are not the problem I came in with. My car is always returned to me clean and in tip top shape. I couldn't be happier anywhere else.

This dealership is full of xxxx!

I am from New York and called about the 2008 S65 priced at $48,500 on 2/6/15. Salesperson Dale told me there were so many people interested in the car and I better hurry and put a $500 downpayment on the car before it's gone. He said I was approved for the full amount financed. 2 days later his "finance manager" calls me and tells me I was not approved for the full amount and that I need to deposit $15,000 more. They knew I didn't have the money available so I had to cancel the deal, only to find out the next day they increased the price to $64,000. Denied me the opportunity to purchase this car just to hike up the price. You guys are con artists!

I never shop elsewhere. There's no need to!

I've been a loyal Mercedes purchaser for over 40 Years. The only thing that exceeds the quality of the Mercedes automobile is the quality of the service at M-B of OKC. Josh Collins is undoubtedly the most attentive representative I've ever dealt with. His total commitment to customer support simply amazes!. When Josh says, "I'll take care of it", I immediately take it off of my "To-Do-List."

Excellent Service Advisor & Sales Rep

MB OKC is a first rate operation. Ben Marler has been my service advisor for many years. He is outstanding, personable, and honest. I trust my vehicles to his advice.I have bought 3 cars from Tim Allred. He is very knowledgable about the products he sells and is always available and helpful after the sale.

Excellent and top notch experience

I always receive courteous and first class service when I bring my cars in for maintenance. It is hard to overstate the peace of mind I have knowing that appointments are convenient to schedule, that everything is completed professionally the first time, and that I am warmly welcomed by each staff member I see. Bryon Hudgins is always extremely helpful and is enjoyable to talk to and work with. I appreciate this facility very much.

Excellent Service All Around

MB OKC Service ALWAYS treats me with the utmost respect and courtesy. They always provide first rate maintenance on my vehicles and have never tried to upsell me on service that was not required. In fact, they constantly look for ways to accomplish necessary maintenance at the lowest possible price. The service advisors are all true professionals that treat me like they would treat their own family.

Premium cars deserve premium service

When you buy a car like a Mercedes, you expect a higher level of service as well. We've been pleased with this dealership and particularly Ben Marler. He's taken good care of us, been responsive and upfront on service matters. We look forward to working with him in the future.

new Mercedes owner

I am a first time owner of Mercedes Benz, and was concerned about how I would be treated at the dealership since I did not purchase my car there. I can honestly say that I have not been treated better at any other dealership. The courteous service and fair way in which I was treated made me feel very comfortable and at ease. Ben Marler made sure I was taken care of and his staff did an outstanding job of service on my vehicle.

work done right

all the staff that I have dealt with at Mercedes of OKC, have always been the best. They are cordial, knowledgeable, and very friendly. I really appreciate all of that

Josh Collins and MB of Oklahoma are the best!

Outstanding!!! Josh Collins and the MB team makes servicing a pleasure. Attention to detail, quality workmanship and great communication makes the MB experience one of a kind!

experience

Great dealership! Awesome customer service!! Will definitely recommend this dealership to anyone looking to buy a Mercedes. This was by far the best experience in car buying we have had in a while!

Always a good experience.

Lance McHenry, and all the staff that I have dealt with at Mercedes of OKC, have always been the best. They are cordial, knowledgeable, and very friendly. I really appreciate all of that.

Bryon is the guy

Byron always provides excellent customer service. Makes sure my vehicle is in great shape and keeps me informed as to the progress of the service being performed.

Ben Marler is the Best of the Best!

Ben always greets you cheerfully with a big smile. He shows genuine concerns in getting your car serviced to your satisfaction. He always goes above and beyond to make sure you feel like you are his number one priority when he is working with you to get your Mercedes-Benz serviced. Ben is the Best of the Best Service Consultant's.

The Best of the Best!

It is my pleasure to write a review. I've had the very best care from Mercedes-Benz of Oklahoma City. Each experience has been extremely pleasant. I'm always treated with courtesy, and respect. One of the things I really appreciate is Ben Marler's, my Service Consultant's, friendly smile, easy-going, intelligent, knowledgeable, and professional manner. Ben always makes sure I understand what is needed, explains details and charges clearly, and makes me feel valued. Attention to details, a washed and vacuumed car, and a thorough explanation of what was serviced is the norm! From the moment I enter this dealership to the time I leave, I am treated by every staff member as if I am their most valued and important client. Thank you, Mercedes-Benz of Oklahoma City. Thank you, Mr. Ben Marler. Your attention is detail and customer service/satisfaction is commendable!Rita Gray-Martin

Awesome

Lance has always taken the time to explain why something needs to be done....treats me with respect..understands I don't know about cars and is very patient with me

Thank you

Thank you Bryon and Butch! You always take excellent care of me as well as my car. Your customer service is friendy, professional, and accurate. You never fail to value my time.

our experience

Three times we came in and had our eyes on a new GLK350. John Marquez was really friendly and helpful, always had a kind heart and patience. He answered our questions and met our concerns. We were glad to have had our experience with him. He was one of the reasons we chose Mercedes over Lexus and BMW. Thank you.

No surprises!

Lance is a great service representative for Mercedes-Benz of Oklahoma City. My car is always ready when promised and of course washed and vacuumed. He encouraged me to prepay for my upcoming services on my SL and it saved me a lot of money. Now that's service!

Most informative and professiona,l service contact

I'm typically the one that brings the car to the dealership for repairs and repeatedly have absolutely stellar service and interaction with Josh Collins. He gives me the overall verdict in a very clear, concise manner, that leaves nothing to guess. Each time the car has been serviced (which by the way is very little-routine maintenance) since it was purchased, it always comes back spotlessly clean, inside and out. Josh Collins has always been approachable, making me feel comfortable, educating and answering any and all questions that I do or might have with a very pleasant informative demeanor. I highly recommend Josh Collins as any individual's contact in service at the OKC MB Dealership as well as this A+ dealership for it's top class sales and service.

Ultimate professional

Ben Marler has been my service advisor at MB of OKC since approximately 2010. He is always on top of his game. Ben maintains close relationships with his clients, and always goes above and beyond, especially during unique situations. Ben has always been available to handle my issues. He helped me out of a jam on the highway once one night. Not many employees are willing to help a client after hours, but Ben was. He is a true asset to MB of OKC.

Consistent Excellence in service.

Ben is always a pleasure to work with. He knows his job and does it extremely well. Service visits are always straight forward. Cost estimates are accurate. Any unforeseen problems are promptly communicated. I like that Ben will not hesitate to allow me to talk to the technician to get all my questions answered. On a couple of occasions I have come in without an appointment due to a check engine light and each time Ben has been able to accommadate me. It is like visiting family when I come in to the dealership. I would not consider taking my S65 anywhere else for service!

Super Service

Ben Marler always responds promptly to my email or phone calls about getting either of my Mercedes in for service. Ben is attentive when listening to whatever concern I may have and gets me scheduled in for service promptly. When picking my vehicle up Ben takes the time to explain exactly what maintenance was preformed.

Service One Can Trust

After experiencing other luxury automobile service departments, I can honestly say that Ben Marler has absolutely makes Mercedes Benz service second to none. His honesty, his friendliness, and his determination to provide the best service is the reason that I consider the Ben Marler Mercedes Benz Service experience truly second to none. It has always been what I consider "sercvice you can trust"! When visiting for service, I ask for no one other than Ben!

Owner of 2 Mercedes

I have to rave about Ben Marler and his service. I own an 06 E350 and a '12 GLK and overtime I need to get my cars in for their Service Plan, Ben listens to my concerns about any issue I might be having and is very thorough to find me an answer and get my problem solved. He makes sure my cars are spotless at pickup and my service is timely and tries to save me money when possible, especially on my older E350. I really appreciate him and I am so thankful he is my service rep. My mom also has a GLK and I recommended she switch Service reps to have Ben Marler. He is such a nice guy and very personable. I highly recommend Ben. He is honest and is very respectful.

Just great all the way around

I have purchased 5 cars since 2004 and have had the best experience from the purchase to the service. Ben Marler has been my service advisor since day one and has gone over and above to help me with any issue I have. He is very thorough and informative and willing to go the extra mile to help you make the best decisions when servicing your vehicle. I appreciate him always greeting me when I pull up and taking care of whatever my issue may be. And lastly its mostly general maintenance and car detailing as my car never breaks down or has issues. What can you say...its a Benz.

Service

I purchased my first Mercedes a little over a year ago. I have been very happy with my car and the sales and service that I received at this dealer. Ben Marler has been my service advisor and has been great to deal with. I am a very happy customer.

The standard of excellence

We appreciate having Ben as our service rep (for many years now). He UNDERSTANDS your problems, has an amazing knack of explaining (most often very correctly) what the problem might be, what the solutions are, and keeping you informed as work progresses. Having worked in the parts department years ago, he has an experienced knack of getting all parts needed for your work as soon as possible, and is focused from the time he hits the dealership with respect to getting you the best service possible..........we have seen him RUNNING THROUGH THE DEALERSHIP in pursuit of customer satisfaction many times. Other automobile service organizations need to take a lesson from this guy - he embodies the ideal service rep, and we are proud to both endorse him and to look forward to our next service needs (as long as he continues to be our service rep)!

incredible service

Ben has been my service advisor for over 10 years. He has CONSISTENTLY handled all of my cars for service. Even when he has to deliver news about your repair, he has a way of making it seem not so damaging to the pocketbook. I continue to use MBOKC because of his excellent customer service skills. I don't simply consider Ben my service advisor, but also consider him a friend.

Dependable and helpful

Yes I would recommend this service center and Ben Marler. He has always been very helpful when I was in town to get the service that was convenient for me. Any time I had a problem it was taken care of in a timely manner.

Great Dealership

From the minute you pull up, you feel special and that they care about your car as much as you do. They make you feel first class. They are ready to help and so pleasant. I love my car being cleaner than when I drop it off, even if just for an oil change because they always wash it. They go the extra distance. Ben Marler has always been helpful and thrifty in helping us get the most bang for the buck. I bought my Mercedes because I expected more, and I have not been disappointed.

Ben's the Best

This guy is absolutely terrific: he's proactive (no grass grows under his feet); a great listener (looks me in the eyes and hears my situation); responsive (jumps to getting my car ready within the constraints of my tight schedule); a strong finisher ( greets me when I pick up my car and explains it all); and kind and patient in conversation (acts like I'm his only customer).

Unacceptable Used Car Purchase Experience

This dealership had a used vehicle listed on cars.com for under $49,000. Recognizing that the offer was an acceptable market price, after some negotiation we clinched a deal at $48,500. This was approved by the manager, the sales order was drawn up, and a $3,000 deposit charged to my AMEX card.The salesperson I worked with, Dale Fieker was pleasant, responsive, and professional in his salesmanship. Now, the Preowned Sales Director informed me that "we were in error in selling our [vehicle] at $48,500. My General Manager has ... refused to allow this sale."This is not only unprofessional and unacceptable, it may be unlawful.I am sincerely surprised, as I have read the great reviews, and believed that purchasing a vehicle from a Mercedes Benz dealership would afford some risk aversion.I am personally ashamed of this dealership, and will pursue complaint through all available channels. My local Mercedes Benz dealership has never treated me in this fashion, and I feel sorry for those in the Oklahoma City area who have to depend on a dealership that would act in this manner.

Helpful

Ben has been great to work with. He clearly explains the process and gives you an accurate estimate on the amount of time it will take to resolve your service needs.

Nice Job

Great experience. No complaints. Car was clean. Service was timely. Price was at or below that indicated when I brought the car in and received an estimate.

Dr. Melvin R. Auten

I have purchased and had my Mercedes-Benz vehicles serviced for over 35 years from Mercedes-Benz of Oklahoma City. They can be trusted to give you the very best in value and service. When my car needs service I always contact Ben Marler, Service Consultant, to assist me and my wife. He has alway taken excellent care of us over the years. He truly makes us feel a part of the Mercedes-Benz of Oklahoma City family. No other place will we go to purchase or have our cars serviced!!! This dealership certainly makes our lives less complicated.

Worst service I've ever received

Sold us a CPO e class that had been wrecked and when we complained because of the poor drive we were lied to over and over. Only found out because we took it to Tulsa MB. Rude and lied straight to my face about the issues putting my safety at risk! I'll never own another MB!

Great Service!

Ben Marler, my service rep has always taken good care of me when I have needed service on my car. He takes time to explain what they will be doing and how long it will take. My car has always been ready on time or earlier than expected!

Thank you Ben!

I appreciate Ben Marlers customer service and professionalism. He has been my contact at Mercedes-Benz for many years. Thank you Ben for all you do!

Great Service!!!

Great guy!!! Love working with him. He has always been so nice and willing to help!!! I would highly recommend him to any and all of my friends and family!!

Great dealership.

Whether I have an appointment or not, if I have a problem with my car, my "go to guy", Ben Marler, always works me in and solves the problem. My car always comes back sparkling clean and ready to go. They are always very accommodating in bringing me home and coming back to retrieve me if I have to leave my car overnight. I have lots of trust in the dealership when it comes to repair of my car. I feel that is very important in car care.

Excellence Personified/Ben Marler-MZ of OKC

This is my 2nd MZ S550 purchased in 2008 at MZ of OKC. Extended Warranty was ready to expire and service did an excellent check over for me while doing oil change. Ben caught the fact my wiper blade was worn, & replaced it. Because of my OKC MZ service experience with Ben everything else was OK and I left with a pristine washed car. Ben has always been A++++ for me. My first new 2004 S class I drove with other lady friends to Taos and while there had a problem which required towing to Albuquerque - I called Ben in OKC,he and the Service Manager called the Albuquerque dealership, got the part required and had it ready for me when we left (ALL EXPENSES WERE UNDER THE MZ WARRANTY including towing & rental car). Everyone on the trip was so impressed. Oh, by the way I am picking up my new 2015 MZ S550 from MZ of OKC next week - my 3rd. Does that show my pleasure with Ben and Tim in Sales. Carolyn of Edmond

Great service!

My husband and I have worked with this location and Ben Marler for seven years. Superior service and knowledge! Personable and professional. Prompt and responsive. Would definitely recommend it!

BEST PARTS DEPARTMENT EVER !

I FREQUENTLY PURCHASE PARTS AT M-BENZ OF OKC AND EVERY TIME I WALK THROUGH THE DOOR OF THE PARTS DEPARTMENT I AM GREETED WITH A SMILE AND TREATED AS IF I WAS FAMILY. THEY HAVE EXCELLENT PRODUCT KNOWLEDGE AND ALWAYS WALK THE EXTRA MILE TO MAKE SURE I GET THE RIGHT PARTS THE FIRST TIME ...EVERY TIME. ID LIKE TO GIVE A SPECIAL THANKS TO CRAIG & PATRICK FOR THEIR TOP NOTCH SERVICE. KEEP UP THE GOOD WORK FELLAS !!

Customer Service Like No Other

I appreciate the professionalism and customer care I receive from Mercedes-Benz of OKC. Ben Marler has gone over and above to make sure I'm taken care of and I appreciate his prompt attention to any concerns. I have absolute confidence in referring you to him at this particular location.

Bart Conner and Nadia Comaneci

We have purchased a few Mercedes Benz's (E430, E350 and GL450) over the years, and we are always impressed not only with excellent cars, but the entire process of purchasing and servicing our cars. In particular, Ben Marler has looked after us and our cars like we were his only clients. We highly recommend MB of OKC!

GREAT SERVICE, REAL GOOD PEOPLE. !!!!!!

Ben Marler, my service advisor, always takes that extra step taking care of his customers and their cars .

Charlie and the black S Series

Ben Marler has been my service consultant for several years. He is excellent at what he does. Always enjoyable for him to help us. He takes the time to explain in detail what is wrong with your vehicle, how long it will take to repair it and approximately the cost. The only complaint I have about the Mercedes dealership in Oklahoma City, is the upper management acts like they are doing you a favor, ( see definition of a customer), when you step into the lounge area unless your are buying or leasing a new car. All other service personnel make you feel comfortable and appreciated while you are waiting on your vehicle to be repaired.

Top shelf in all respects

I've owner more cars than I care to admit. None of us enjoy the process of maintaining them and I have had my share of poor experiences in the past to varying degrees with other brands of vehicles. My experience with this location is by far the greatest yet. I am particularly thrilled with my service executive Ben Marler. Simply put my next car will be one that he can assist me with- no question. My only fear is that he will be wooed away to another dealer and I will have to stop driving a Benz. He handles everything for me and my service days are seamless and simple. Ben- if you see this please don't move! I don't want to be rolling in a Honda! -Robert A. Manchester IV

Visiting Mercedes-Benz is always a nice experience

I always have my Mercedes serviced with Ben Marler. He is a wonderful person to work with and keeps me up-to-date on any maintenance my car needs. Ben always works me in if I have a small emergency with my car, such as a headlight out. The service area is very clean and the individuals that check you in and then prepare your car for service are very courteous and friendly. The waiting area is also very relaxing with pastries and coffee. I couldn't ask for better service and love working with Ben. Would highly recommend using OKC Mercedes for service and always ask for Ben Marler.

Fantastic Facilities!

Our experience with Mercedes Benz of OKC has been Fantastic! Our relationship with Ben Marler could not be any better. Ben is knowledgeable and always willing to go above and beyond to assist his customers. We highly recommend Mercedes Benz of OKC and especially Ben Marler!

Bryon Hudgins is excellent!

Bryon has represented us for a couple years and it is a painless process - he handles it all and makes sure we are completely satisfied. And we are.

The Best of the Best

Ben is the absolute best, along with Mercedes of OKC. I previously lived in Tulsa and had a terrible experience, and began driving to OKC because the service was WORTH IT! I later moved to OKC and this dealership (particularly Ben!) met my every need. Ben is an up front communicator and wil go out of his way to ensure you are taken care of. I did not need to take my vehicle in often to be serviced, but Ben always took the time to get to know me and help work around my very busy schedule. I now live in Dallas, but have considered driving back to OKC just because I never had an issue while working with Ben. He really is the greatest!

Great Service. Treated very well.

I had a great buying experience and have dealt with Ben Marler for service and was very happy with the experience. I have only had the car for a little over a year, but so far so great!

Excellent sales and service

Absolutely excellent sales and service. Mercedes Benz of Oklahoma City is a very friendly, professional, and first-class facility with the best mechanical, service advisors, and sales staff possible.

First Class Dealership and Staff

Mercedes Benz OKC has to be one of the best dealerships in the country. From car selection to purchase to delivery the process was so easy and fast it was a truly enjoyable experience. Service is first rate. Ben Marler has been my services rep over the last 5 years and 2 cars. He is courteous, knowledgeable, treats his customers with respect and keeps me well informed on the progress of any service. Servic of the car has always been completed when specified or special arrangements have been made to accommodate. I give Ben Marler the highest marks!

MB of OKC is Great

Myself and my family have been buying Merecdes from MB of OKC for over 25 years. I have always been treated great during the sales process. My first salesperson was Walter Merchant (had alot of kids). He was great. My last salesman was Ron White and he was great.I have to mention my service person, Ben Marler. I always say "Ben is the Best". I remember when he was wiping off cars before you left the service bay, today he is my service advisor and a very good one. I like to do business with a company that promotes their employess that work hard and are dedicated to their customers and their company, like Ben.

Ben Marler- Great service adviser!

Ben Marler has always provided great courtesy and service to me and me Mercedes. He answers all my questions and returns my phone calls promptly which I value greatly and find amazing in this day and age. He recommends the appropriate service for my vehicle and I trust his expertise and advise. I'm fortunate to have Ben as my service adviser---great guy!

I like the people at Mercedes of OKC

I'm Velda Pralle, from Fairmont, OK. I have driven a Mercedes for years. This last E320 Diesel has been a great car. Ben Marler has been my service advisor for most of the nine years I've had my car. I have always given him credit for me liking my car for this long. As long as my car is running well, has a good air conditioner, heater and looks great I'm proud to drive it. Have done all repairs in OK City and I think that is the reason I still really like it. I've gotten all tires and batteries at the dealership also. In April my car will be ten years old. Hope it lasts another ten.

Great Service

I have always had excellent service at this dealership. Ben Marler my service representative has always been attentive to my needs, concerns and repairs. The best part is that after my car is repaired, I pick it up and they have cleaned and washed my car! It always makes my day!!

Great service and facilities, friendly people

I have always been happy with the friendly people and service

Best ever

Ben Marler is the best ever. Always to pleasant and helpful. Car is always ready on time with all and sometimes even more than was requested.

Easy to work with!

Ben Marler has always made my maintenance trips very quick, simple and easy. He is easy to work with and makes the process simple.

The Best

Ben Marler is my service representative at Mercedes Benz. He is polite, honest and courteous. I trust him implicitly. Unlike some dealerships, Ben doesn't recommend things I don't need. It is very refreshing to pull into a service department and know someone (Ben) has your best interest at heart. Now that's customer service. MB is lucky to have him and so am I.

Great customer care

The service here is impeccable. Even though I bought my car from a different dealership (something I won't do again), the service here is fantastic. Ben Marler goes above and beyond to keep you informed and I have never had any issues. The facilities are great and there is always someone ready to give me a ride to work after dropping off my car.

My Personal Service Advisor

I have purchased and serviced my Mercedes-Benz' from MBOKC for almost twenty years. The new car ordering and purchasing has always been easy, but the best part of my dealer relationship has been the service and advice I receive from Ben Marler. Ben knows when his customers also know a lot about the technical aspects of their cars, so he's never asked me to purchase any premature or unnecessary service. I feel we have a genuine trusting relationship that will keep me loyal to the dealership for years to come.

Excellent Service

I agree with LTs review. Ben Marler has been my service rep for both of my cars. Each time I bring one of the cars in for service I am promptly greeted in the service drive in by a representative of the dealership and then by Ben. Ben is attentive to my issues with the vehicles and after I explain the reason for my visit he asks me if I need a ride to my destination. After the dealerships service techs check the vehicle he always calls to inform me of the status of the vehicle and the time at which it will be ready. It is people like Ben Marler, and the other representatives of MBOCKC with whom I interact, that make service a very positive event.

Don't Worry! Be Happy!

After a major hail storm my wife and I had to replace two vehicles. After shopping all over town we went back to Mercedes Benz of OKC and drove off with a GLK and a E320. Ben Marler became our new service representative. He and the whole service department have been great. I can call Ben direct and I seem to always get an appointment when I want it, which is usually first thing in the morning. Then I can grab a bite to eat and a coffee or juice in the lobby. A few minutes later a driver is dropping me off at the front door to my office building. A little while later Ben calls and goes over all the service technician's notes and gets approval for everything. When the service is done, a driver picks me up and takes me back to the service department. The business office is always a breeze and moments later I'm driving on Broadway in a vehicle that is always cleaner than when I took it in.

Very Accomodating for Busy Professional

I became a customer of MB of OKC about 3 years ago. I have been impressed with their business in all respects from day 1. The buying process was a pleasure which was a nice change from previous experiences at other dealerships. And the service process is very accomodating for a busy professional without much time to plan in advance or wait around. Thanks, Ben Marler, for going the extra mile!! If you are in the market for a MB, you will not be disappointed with the people at MB-OKC. A friend referred me, and now I am referring my friends!

Ben Marler is the reason we drive Mercedes-Benz

If you are looking for great cars and impeccable service, look no further. I have driven cars from this dealer for the last 10 years and couldn't be happier. Thank you Ben Marler for always making our family a priority and never dropping the ball on anything!

I have always had a excellant experience.

Ben Marler has been my Service Consultant and has always been very thoughtful and helpful. I live 5 hours from the dealership and some times I need to make an appointment with short notice. They have always been able to take care of my needs. I appreciate the way they take care of their customers and are always very professional.

High expectations met

Having a scheduled repair service. They were prepared when I arrived. They promptly provided shuttle service. They let me know how things were going. It was ready when I returned. All the items that needed maintenance were resolved.

Great Service

Been to the dealership twice for service and my service rep, Ben Marler is excellent to work with. Professional, knowledgeable and keeps me informed all the way through the process until the car is ready for pick up. Always pleased with MB, (the staff, car salesman and women and most of all BEN).

Ben Marlor's excellent service

Throughout all of my experiences with auto dealer service departments, Ben Marler has provided the best, most attentive, and professional service of all. His knowledge of the products (Mercedes-Benz SL600 in this case) is impressive and his experience with the maintenance and repair requirements is most appreciated and complete. I hope to spend many years working with Ben to take care of my maintenance needs performed by the dealer. Thank You, Ben, for doing such a GREAT job!

Owner since 1999

I have bought a few cars and had them serviced here. Ben is the best service representative you could ask for. He makes the experience pleasant. He is straight up with what your car need and calls timely to tell you what they have found and his recommendation. Plus he is always extremely nice and helpful.

Always a pleasure!

It's a pleasant chore getting repairs done when I go to Mercedes of Oklahoma City. Everyone at the dealership is always pleasant and all the staff make you feel that they really care about the service that they giver!

MercedesBenz of OKC

I have been a very satisfied customer for 15+ years. Most all of my experiences have been great with Mercedes Benz OKC from purchasing to keeping the car serviced. The past few years Ben Marler has been my service advisor. He really does go the extra mile to make sure everything is completed as quickly as possible. He also does a great job of keeping me informed throughout the process. A couple of times he has even been able to save me some money. That doesn't happen very often with dealerships!

Super Service

MB OKC and Ben Marler have always taken great care of me and the 6 Mercedes I have owned in the last 10 years. Bens extensive knowledge of the brand never ceases to amaze me. I can honestly say that Ben Marler is one of the reasons I continue to patronize MB of OKC.

Quality Service

In owning several different types of cars, one of our favorites has been the Mercedes. Along with owning a Mercedes, the local service is what has stood out the most to us. Ben Marler has been essential in making this the best experience from regular service/tune ups to being stranded with a flat tire and finding a quick solution for us. Ben always returns calls/emails/texts immediately and is very thorough in what the process will be thus eliminating extra surprises that you normally find when taking your car in. Because of his professionalism and dedication to this company, we will be customers of Mercedes for a long time.

Great personnel; Great Service; Great Sales

I've got a 2014 GL450 and I just purchased a 2015 S550. The service department personnel at MBOKC treat me like I'm their only customer; and, I know I'm not. Carl and the boys welcome me at the drive-thru like I'm an old friend, and I guess I am. I've been doing business here since 1978. Ben Marler in the service department is my go-to guy for service and follow-up. He is gooooood! He'll break his back to get my car in on short notice...recently with no notice when I had an engine light come on and was leaving town the next day. They got me ready to go with no delay. On the sales end of the business, Ron White terrific. I'll come in for service and before Ben can finish my car Ron sells me a new one; and, that's not much of an exaggeration. I always have questions about the fine points of the technology in these new cars and Ron patiently walks me through it anytime I call or even if I drop by the showroom unannounced. I really like Ron (in finance), John, Cynthia and the ladies at the check-out desk are always friendly.

Great service!!!

This is the best dealership in OKC to do business with. The sell the best cars, have the best service and the best customer support. My service advisor, Ben Marler, makes a point to follow up with me personally on every call. Great dealership experience!

Michael Sourie