Mercedes-Benz of Ft. Lauderdale

Car Service Ft Lauderdale Mercedes Benz

My experience has always been excellent. My advisor Mr Mike Ferraro can not be any better. Pleasant, professional, punctual and attentive to all details pre and post service.

40,000 Service

I bought 2 cars here. Every time they need service I have an issue. They never did what they supposed to, never on time, never completed.The loan has a terrible smell, and the driver seat button was broken. Last service, not even the liquids were filled up (as is advertised in her ad as complimentary), that same day, after picked up, started to rain.....no windshield liquid! Very dissapointed! Service reps unprofessional and with a bad attitude! Will NEVER buy a car from there again! AWFUL SERVICE! Don't know how a Mercedes Dealer can hire people with NO professionalism and NO manners!

MERCEDEZ CLA 250 NICE ADVENTURE

EXCELLENT EXPERIENCE, NICE CAR, NICE PEOPLE, GOOD DEAL, DEFINITELY I WOULD RECOMMEND THIS DEALER TO MY FRIENDS, SALESMAN SANTIAGO CAJAMARCA WAS REALLY GOOD! THANKS A LOT

Very professional!

My experience with Brian was absolutely awesome! He is very knowledgable, professional and honest. Thank you!!

Service Review

As always, Patti, my serviceperson, was outstanding in overseeing that my car was fully serviced and I was in and out the the specified time frame she gave me. Also she made sure that my specific requests (3) was performed. The car was delivered in perfect condition when it was serviced. I am always pleased with your service department and the efficient manner it handles my car.

why did i buy the mercedes c300 car

wonderful, car and great sale person. the c300 is a great car to buy

Mia Patch

Mike Allen was a great and patient rep. He helped with everything, and made sure to keep me posted along the way. I would recommend Mike to anyone looking for a Mercedes Benz.

Israel in service department is the best!

I was there for maintenance service on my car. I would recommend Israel to any of my friends. He is very honest and helpful.

MITCHELL JORDAN

VERY HAPPY WITH MITCHELL SERVICE AND THE MERCEDES BENZ FT. LAUDERDALE TEAM

Great Service

Very good people and great service. I would really like to thank Ala and Edward for their exceptional service and follow through on everything as promised.

Customer

Excellent. Everyone is professional, courteous and knowledgeable

customer

I highly recommend Mercedes Benz of Ft Lauderdale for all your service needs, and specially Chris Moody, Service Advisor...he is the very best !!

Service Advisor Mike Ferraro

Experience was excellent!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Nerissa Walther

All the people were very very good, explained everything carefully, did not rush, Michael Allen and Nicole couldn't do enough. Tarek in finance was very good as well. Very happy with the staff would definitely come back.

Mercedes Benz Fort Lauderdale, Ellie Attie

My favorite dealership! Great cars, professional service! Special thanks to Tarek!

MB Ft Lauderdale - ML350 Check Engine Light

From entering into the Fort Lauderdale Mercedes Benz facility, the treatment from all staff was excellent. Peter, our service adviser kept us appraised during the day on the repair status and the overall process was seamless and efficient.

Unsatisfied

I took my car to be serviced. There was a loud sound from the engine. I'm not a mechanic I can't describe it 100% accurately. I got a run around for a week before the manager, John got involved. The loaner car had such a foul smell of cigarettes and men's cologne I wanted to throw up each time I got in it.

Glovebox

Great service & very friendly staff. Chris made sure everything was done right.

Excellent service

I received Excellent service, timely & Satisfactory

pearson_jatbellsouth.net

Service rep. Patricia R. was excellent, from the moment I walked in I was greeted courtesy. All my needs were met through a series of routine questions on my vehicle and what the best approach is in getting repairs done. Of course I had a few costly repairs that needed to be done but my advisor helped me narrow down what was most important, she set me up for a loaner and I was on my way. Once the job was done she contacted me and explained everything to me. I was satisfied with the work when I picked up my car and certainly will return for additional work needed on the vehicle.

Great Dealership

From start to finish buying a car from Fort Lauderdale Mercedes Benz was an easy pleasurable experience. Our sales associate Mike Allen stayed with us through every facet of the purchase even though it lasted for an hour or more after closing time. The sales manager and finance representative were professional and pleasant. The facility is beautiful and every person from janitor services up goes out of their way to say hello and ask if they can help you. I will definitely recommend this dealership to my friends.

Uzi Zohar's new 2017 Mercedes E300

Great experience with sales personnel !!!Ala, Alex, Mac and Walter were very good in all respects,as I came out very satisfied with final results.

Amazing service

What a pleasurable experience. The entire staff was very helpful and professional. Very smooth transaction.

Great Service!

Excellent Service from the moment I stepped into the dealership!

Top rating of Michael Ferraro

Great service and personal attention.I have been working with Michael for many years.

Brand new car needed to be fixed

My service advisor, Jay, was professional, courteous, and very helpful in fixing my new car that had a starter issue. My car was fixed in a timely manner and it was a pleasant experience.

Fort Lauderdale Mercedes Benz

Always great service. Ft. Lauderdale MB is the best!! Been buying and servicing my MB's there since they opened. Chris B. our Service Adviser has been taking care of us for over 10 years. He's become as much a good friend as a service adviser over the years. Its like being part of a big family.

customer

very timely, quality service. Excellent service advisor, i.e., Mike Ferraro

2011 MBZ E350 service at Ft. Lauderdale MBZ

My service adviser, Mike Ferraro has provided me with accurate and efficient advise each time I bring in the car. Can't say enough, he's been great saving me time and money.

Great Service

Amazing customer service, very knowledgeable employees

Excellent Service

Excellent Service. Best so far. The customer rep was courteous and assisted me on all items. Very knowledgeable and willing to take care of me.

Superior service with Patty Rabuffo!

This past week Mercedes service representative Patty Rabuffo gave me exceptional service! It was time for my car's annual "check-up" and Patty ensured that my entire experience went smoothly and perfectly! This was my 1st time to work with Patty--and now I ONLY want to work with Patty when my Mercedes needs repairs/check-ups! Patty is truly a pleasure to work with! The Mercedes Ft. Lauderdale dealership is lucky to have her on their team! Thank you Patty for your super professionalism and positive spirit!

Car Services Survey

Good Services, very helpful people and nice custumer services

Robert Parks

I have had Chris Barrington my Advisor since 2006 when I bought my E350. I appreciate Chris's professionalism, knowledge and expertise. He is the Advisor that I trust!

Assistant Fire Chief

Always a pleasure when dealing with this dealership and it's personnel.My service adviser, Chris Moody is the best.

Customer

I had a lengthy wait for a minor need. I was told that the car was also supposed to be cleaned, but it was not.

Great Service - Lance

Awesome service. Very knowleadgable about the vehicles.

Mr. Joseph Silver

Simply excellent (other than the amount of time it took for them to prepare the documents for my signature.

Service

Service was great! Even quick resolved situation with my appointment. Now cashier in parts department, that's different story. I must have interrupted his iPhone game concentration and cause him to lose by asking for touch up paint. Then a simple good morning from the next customer rubbed him the wrong way even further. Everyone at this dealership is really friendly not sure where this guy came from. I was completely shocked, first rude person there in the 5 years I've been taking a car there.

Survey Jay

Very pleasant, friendly, informative. My car was serviced fast.

Love My Mercedes, not Ft lauderdale Dealership

service person was great- very nice and polite, and fixed my car. but the person I spoke to on the phone call about the appt, relayed nothing and told him NOTHING that i went over with her, describing all of the issues with my car.

Service at Mercedes Ft. Laud.

Tried to bill me for a Light, I have put less than 500 miles on the car since purchase, THANK GOD a lady named Nora got involved. She was wonderful, and one of the only reasons I would go back. Keep in mind this is a full factory warrantied car, !!!!!! without so much as a dust particle on it. 591.00 for a running light, then the GM wanted to split it with me, YEAH, It was an insult , Then Nora, got involved !!!!!! P.S. I did purchase this car at same dealership 80 days ago, !!!!!!!!!! Just horrible experience except for the one Woman, !!!!!! Nora !!!!!!!!!

Service b

Someone took my thermal tumbler and my tires were not replaced even though I pay for a plan that covers my tires

Fort Lauderale Mercedes Benz

The sales team took care of me from the get go. Got me a great deal and a great car!!!

Mercedes Fort Lauderdale

Chris Moody is am excellent service advisor.We are still working on an issue that occurred after Mercedes tinted my windows.

Service team

Kenoi in service team excellent and staff that meets and greets you when you drive up Excellent, friendly and prompt

Mr. Steven O.

excellent service and excellent service manager Chris Barrington

Very good service

It has been an excellent experience and I made a friend of Jay my service man!

MB/FLL. service/maintenance.

Kudos to Chris Barrington ! I was a first time customer at MB/FLL. for service/maintenance.Chris was extremely courteous, knowledgeable, professional, and especially patient in answering all my questions. On a scale of one to ten-he rates an 11 !

Great service. Friendly staff.

Caring, efficient, service writer Jay G. Truly concerned with pleasing customers going above and beyond. A pleasant experience all the way around.

Exceptional expedience in service.

I had a scheduled maintenance service and made an appointment on line. I dropped off the vehicle at noon and left with a loaner in 15 minutes. I received a call from my service advisor that the car was ready at 4:30 that same afternoon. After I arrived, before I even finished settling the account, my washed vehicle was pulled up by valet, and I left within 10 minutes of my arrival.

Service

Great experience Micheal Ferraro is always very helpful

Great service a painless experience.

It was a very painless experience. The service was outstanding and Doug was quite knowledgeable. They bent over backwards to get me in my new car.

Service

Jay is the best, professional, and knowledgeable , definitely one of if not the best service advisor in the business

Great service

Sales people great to deal with. Work hard to earn your business.

Wonderful experience

I had a great experience buying my new Mercedes,all the staff were wonderful and helpful ,Jennifer my saleswoman really went above and beyond to make my experience really great,she was knowledgeable ,answered all my questions,and just had a very pleasant and outgoing personality,she really made me feel happy to be there and happy to buy my new car,my new car had some service issues and Jen was right on it ,getting me into a rental and calling me everyday with updates,I would definitely go back to Mercedes and purchase another car from Jen,you guys are lucky to have her :-)

Mercedes-Benz of Fort Lauderdale, Fl.

My new Mercedes-Benz GLC is wonderful. The staff was so very helpful in showing me all the new safety features. The facilities were very clean and the services were great. I would highly recommend this agency to my friends.

The Best Service Advisor!!!

We have been going here for years but my new Service Advisor Christopher Moody is the Best!!!!I shall return and only use Chris!He is so professional and took good care of me!Thank You Chris!

Without and appointment

I purchased my car for a Mazada dealer a month ago. I wanted to have Mercedes service done at an authorized dealer. While driving around town my check engine light came on. I drove to Mercedes Benz of Fort Lauderdale where they diagnosed the problem as a faulty sensor, They replaced the sensor and I was on my way in no time.RWitherspoonWilton Manors Florida

Unkept promisses. Disappointing experience

When they tell you that you get a car to use during service they don't bother to mention that you'll have to book 2 to 3 weeks in advance. If you have a repair that is needed quickly you are out of luck for car to use. Also Promise was: a ride back home or to work. Again, my expectation is that there wouldn't have to be a 30 minute or more wait for someone to drive you. Finally repairs not done correctly first time, had to bring car back 4 days later for same problem. Could not find root cause of problem and simply put in batteries for keys with instructions to come back if they go dead again. If you have nothing better to do then spend time going to and from a dealership, while hoping they can repair your new car this is the place to go.

Completely Satisfied

To say we are completely satisfied with our service experience from Mercedes Benz of Ft. Lauderdale is an understatement. My experience was beyond expectations. Our service adviser, Michael Ferraro, made it easy for us. He is friendly, knowledgeable and trustworthy. He did everything he could to ensure that my car was serviced in a timely manner and that I understood what was required before approving the repairs. I will definitely continue to have my car serviced at this dealership.

Excellent Service

Brought the car in for service. Was provided a loaner. When my car was ready they arranged to have it delivered to me and picked up the loaner

Always Great service

When I purchased my 2010 Mercedes Benz S550, the staff was very professional and courteous. When I bring my vehicle in for maintenance, they ensure that I either have a loaner or they give me a ride in their courtesy vehicle. Great staff that put the needs of the customers before anything else.

Nice, comfortable waiting area.

Service process was excellent except for the time it took to car after paying.

Not what I expected.

Different parts used than original and car return dirtier than we I bought it in. Spoke to service manager. Promised to correct the problem. We'll see.

Routine maintenance ,

On-time courteous service. Arrive at 7:00AM return home before 8:00AM via a courtesy car. Maintenance was completed by 10:10AM.

Long time M B owner

M B of Fort Lauderdale is the best all around dealership we havedone business with.Knowledge of the vehicle, Courtesy of the Staff, Speedy and accurate diagnosisof the problem are but a few of the reasons that my family and I are dedicatedM B customers. Thank you Mercedes Benz of Fort Lauderdale.Steve Antman and Rachel Novelli.

Sales Person - Anthony

It was interesting, to say the least. Sales person was good. The rest of the team including the sales manger, Mac, need some customer education.

Great Service Experience

I brought my SL 550 in for service. My service rep was attentive and efficient. The car was ready as promised.

RICK T.

SERVICE ADVISER EDDY MENDEZ WAS VERY HELPFUL AND KNOWLEDGEABLE AND MADE THE PROCESS VERY EASY

Exceptional Service

My vehicle is approaching 90,000 miles which means I have visited the dealership a lot for regular service visits. As long as I have an appointment for a loaner car, the experience is amazing. The valets are friendly and professional and the customer service reps are always cooperative and attentive. The wait is minimal and incredibly convenient.

Great service

I took my car for service and repair. My service advisor is great.

Easy, fast, convenient

Excellent customer service from the moment I called to make the appointment. The Express service advisor was respectful and knowledgeable. Service was performed in less than two hours. The facility was clean, comfortable waiting room.

Great servivce!

Service adviser was very helpful with advice and also got my vehicle in early for me. Great service!

Excellent customer service

They offer amazing customer service to each person that arrive at the dealer. They are gently, kindly and we notice that they priority is more about giving highly attention to each customer not just focusing in sealing cars for their own benefits.

Let me standing in the rain

Wanted to see a new Mercedes GLC 300. Asked the Sales Rep to show us one. He Shows is one outside. Suddenly le just left inside?!!!

Great service

Very helpful and it really is about the consumer there

My best car buying experience ever.

Jennifer was a great salesperson. Easy to talk with and she has a great deal of knowledge about the cars and their options.

Excellent experience!!!

Josh W (Sales), Carman J J(Finance) and Matt G (Sales) these guys treated me like I was buying a brand new Mercedes ( I was buying a used vehicle).....from start to finish I had a wonderful experience. Carefully worked with me to make feel awesome and that they really wanted my business. And here I thought that these people only care about the big guys with lots of money...boy I was wrong. Great team!!.

Great Service

Very good service made me a happy customer! In love with my new car!

Worst customer service ever

Worst customer service ever, I have been so some Benz showrooms for buying and for servicing this place is unimaginably worse. Service adviser Patti Rabuffo, try to avoid her in case you must see them for service.

GREAT CUSTOMER SERVICE!

Great customer service ! The only place I go for my Mercedes!

Excellent Car Buying Experience

I have been working with John York for a number of years, but this time was special. John helped me surprise my son with his first car. He handled it all and made it an unforgettable day for my boy. Thanks again John! I look forward to working with you again soon.

Perfect service

Really fast and very helpful the sales person was really polite

John Farrell/Ft Lauderdale Mercedes

We traveled over 80 miles to Ft Lauderdale Mercedes. The dealers in our area are not as personable. We were looking for a used Mercedes and were lucky enough to get John Farrell as our salesperson. He spent half a day with us before we walked away and went other places to look at more Mercedes. What we found were somewhat better prices but not the same quality and not the same demeanor of people. I have never recommended a car salesperson or dealer before in my life, but I would highly recommend John Farrell as a salesperson and Ft Lauderdale Mercedes. John made us feel comfortable and confident about our purchase. He was also able to show us how to use a lot of the special features in the car which is not an easy task! One of the only dealers I could honestly say I would return to in the future.

Mercedes of Ft. Lauderdale

This is a great place to buy a car. The facility is beautiful, clean, airy. The service staff is very professional, courteous, friendly and very good. I would recommend this dealership highly.

Great experience with good people to work with!

Sales and business folks were nice people to work with no hustle!

Great service and personal care

Great smooth expierence.competitive pricing excellent just svcJosh Wallace continues to provide excellent follow up

TOTAL SATISFACTION!

Our 5-star experience was smooth and we are totally confident in our purchase and the service we expect after the sale!Best store for M-Benz in the area!

Another Mercedes Benz experience

I was looking to purchase a new S550 Coupe and contacted Mercedes Benz of Fort Lauderdale via phone. I was connected to salesman Lance and I was treated like family. Needless to say, I'm loving the beauty and luxury ride of my new 2016 S550 Coupe.

Greatest Service

Best Customer Service we ever got!Would come back to this location always!

Great Service

This is my Second car that I have purchased With Mr Hodges. He is the Best. I want to thank him for his hard work. Thanks for all you do.

Great service

The staff was and still is very helpful, easy going and made us feel welcome. I am definitely looking forward to purchasing another Mercedes Benz.

Great servie great facilitiy

Smooth transaction. Very personable. Quick and easy. Very informative.

The best , the staff, the car, great experience

Mercedes Benz of Fort Lauderdale is top notch. This is the second vehicle I purchased form them. Great people, salesmen Alex Glozman is the best. He came to my house the next day to go over all the features with my wife,set the blue tooth and make sure she knew was comfortable with everything.

Awesome service

Completely stress free buying experience. Absolutely no pressure. I really felt like they cared that I found the perfect car for me. This was the best ca buying experience I've ever had!

Elena Rosmann

I love the car and that is it. Thanks. Happy Holidays!

Great service

Markos Milosevic was the consummate sales person. Very knowledgable about the vehicle. A pleasure to deal with

Quick and well done.

I brought my 2009 S550 in for routine service as recommended on my dashboard.Used the Express and my car was ready and washed in an hour. Tires were checked, filter replaced, oil replaced and entire car was checked out.

EXCELLENT ALL AROUND...HIGHLY RECOMMENDED

Leased a car. Came in and were attended by Sam Edelsberg and Stephen Joyner to perfection. Great experience all around.

Thanks John York at Mercedes of Ft. Lauderdale

John York and the rest of the staff at Mercedes Benz of Ft. Lauderdale were great. They quickly provided me a fair price and the entire process from beginning to end was professional and the most pleasant car buying experience I have ever had. I was at a few other dealerships and quickly discovered that there is a huge difference. That is why I decided to go with John York at Mercedes of Ft. Lauderdale. I am glad I did. My 2016 GLE 350 is great too.

Great Service

i had a couple of small service issues and all was taken care of in a timely manner. I was not able to get a loaner but was picket up at my office and taken to the dealership to pick up my car in the time as promised.

A very disappointing experience.

Let me start by saying my numerous experiences over the years at this dealership have been positive. Unfortunately, my last visit June 22, 2015 was inexcusable. I have waited to write this review so as not to over react to my lone bad experience. My thoughts are that this might be an isolated incident, and I fell through the cracks. My long time service advisor unfortunately has had health issues and I would hate to assign blame there. In typical fashion, I received follow up questionnaires and surveys from the dealership requesting my feedback thinking this should resolve my issues. I responded negatively to my experience, yet never received any response from Ft. Lauderdale Mercedes Benz. Briefly, while my car was repaired as promised, it took more that two weeks to complete the repairs. These were not extensive repairs. While they provided a nice loaner vehicle during this time, it was still an inconvenience. When I brought the vehicle in it was perfectly clean, and recently detailed. Upon return, it was absolutely filthy, stained with what looked like weeks of lawn service debris. Inside the vehicle was left dirty and with several large black scuff marks that remain from a careless mechanics shoes, plus other minor issues not worth mentioning. Worse yet was the fact that numerous screws were left on the floor, trim parts, and ALL the clips holding the interior trunk together, were missing. One of the interior trim parts that was left on the floor, took me a while to figure out. When I discovered its place and attempted to replace it, I severely sliced my finger on it's razor sharp edges, bleeding profusely, leaving my finger permanently scared. The part was bent, and now fits poorly. This is not what should be on a very expensive car ! The fact I told my advisor of the missing clips, other missing parts, the inaction from the follow up survey and additional questionnaire, left me no option but to find a better alternative and write this negative review. I will be hard pressed to return here. My results from my internet search have saved me a lot on over priced repairs, with quicker, and better service. The the new facility gave me a detailed explanation and showed me the work done, showing me the replaced parts, something never done with my many visits to FORT LAUDERDALE Mercedes Benz. I'm sorry Fort Lauderdale Mercedes Benz, I've spent a small fortune on repairs in recent times, and expected better service and follow up. The public deserves better. SHAME ON YOU Fort Lauderdale Mercedes Benz!"

Could not have asked for a better experience.

Bought a 2016 GL350 that my local dealer did not have in stock and was apparently unable to locate. Jennifer B. gave me a very good deal and helped with shipping costs as well. Shipping provided by dealer referred shipper went flawlessly. Would not hesitate to buy another vehicle from this dealer.

Mercedes Benz

Great experience! everything went well. i was treated very well and i couldn't ask for more

Nothing like a new car!

I recently leased a new 2016 Mercedes C300 from Fort Lauderdale, Mercedes. The entire process and experience from the minute I walked into the showroom, and finally left 3 hours later with a brand new car was simple, fast, and aggravation free . There were many cars to choose from in my price range. A Salesman by the name of John Farrell was assigned to me. John was extremely professional, a very nice guy, and knew not only the cars he was trying to sell, but those of his competition as well. I was truly impressed with John, and would recommend you ask for him if you're in FTL and in the market for a hot car.

Great sales team that made my first Mercedes real

I leased a new Mercedes GLE 350. The sales team was great and very accommodating. Most of the negotiation was done through email and text so it was all very smooth and simple.

Great service

Amazed by the treatment and process provided. Very happy with overal experience and purchase.

Excelent attention and service

Both Salesman and Customer care Advisors gave excelent service

Exceeded Expectations

I flew from Atlanta to buy the car. The description by the sale an over the phone was spot on. When I arrived, pleasantly surprised that car was better than described. Great experience.

Excellent and very classic experience .

The best purchase experience in my life, work with the sales represe]ntative true the email , purchase an SUV 2016 GLE 400 ..Get a great price and the exact unit , equipped the way we like . The price was the best witting my comparative deals and we drove from Orlando Fl to Ft Lauderdale,for this excellent Experience .

Outstanding client service

This is a great dealership! Professional, friendly and committed to ensuring that I left with the right car for me!

Excellent assistance

Everything was ok , and the person who helped me did a great job !

Mercedes Benz of Ft Lauderdale SL550

Very organized company, was able to complete my sale over the phone and it only took 15-20 minutes to come up with an agreeable price. I had to fly in to complete the transaction but my flight was delayed, My sales rep picked me up at the airport in a nice CLS and they kept the dealership open just for me until 10:45 PM! I live in Western PA and Florida and I prefer to make all my MB purchases only at Auto Nation owned facilities since they are super organized, with an exceptional sales and finance team!

Great Service

this is such a fabulous dealership, everyone is so friendly and helpful. My car is 5 years old and have always been treated like I have a brand new S63.

It was easy and painless

I got the car that I wanted, at the price I wanted, which was not the case at another dealership

Best Service experience

Even got back a clean car,on time appointment when bring Slk in for B service My car was checked over carefully air leak was found at driver door ,weather stripping was replaced both port side and starboard . Car quieter at highway speed now

Customer Care

Julie Pineros is the best customer care advisor in this center.

Great customer service

Mercedes of Fort Lauradale did an awesome job at accomadating all my needs and wants for my brand new car.

Great saleslady

It was fun. Dealership was clean and attractive. They got the job done quickly and efficiently. Saleslady was knowledgeable about the car and the selling process

Great cars

Shawn Bressman and his team are top notch!Willing to negotiate ! Fast, quality, professional dealership. No pressure atmosphere....

Great Experience

AAAA Plus best car buying experience ever! Best sales person Jen!!!!!!!!!!!!!!!!!!!!!!

great sales rep

Doug Siegel provided excellent service He readily was available and responded quickly to my question. At the time of purchase he thoroughly explained all the vehicle options.

Great service

Had my experience with Marco of buying a car from Mercedes Benz of Fort Lauderdale and I was very happy with the knowledge he had and the interest he took in providing me with excellent service.

Great buying experience

My salesman was excellent. He responded each time I called. This inquiry was over the phone since I live out of State. after seeing the vehicle I was even more impressed. Very easy and pleasant transaction

Best Car buying experience ever.

The sales person, manager, and finance were all excellent and treated us well. We were never pressured and left there with a brand new car.

Extraordinary personal service.

We have owned and leased Mercedes-Benz cars for the past 10 years. The service is outstanding and their customer service extraordinary. At the time my leased was due my salesperson Mr. Alex Glozman already had a suggestion for a new car. Not only did he suggested the perfect car but also took care of all the paper work including bringing the new car to our home and showing us all the new features. Thank you Alex for always delivering the quality of service that reflects what Mercedes-Benz is all about. Top quality!

AWESOME!

THE, ?CHECK ENGINE? LIGHT CAME ON AND THE NEXT AVAILABLE APPOINTMENT WAS THREE DAYS LATER. I DECIDED TO WALK IN WITHOUT AN APPOINTMENT. I WAS SEEN RIGHT AWAY. I RECEIVED A RENTAL CAR AND WAS ON MY WAY. I RECEIVED A CALL REGARDING THE PROBLEM AND THE SOLUTION. I PICKED UP MY CAR A FEW DAYS LATER WITH A NEW FUEL PUMP AND NO CHARGE. MR. GUILMETTE WAS GREAT AND I ENJOYED THE FREE DANISH AND WATER.

Great experience

Jennifer helped make the process easy and was patient with my ever-changing requests.

Very satisfied

Great experience Treated like family. Was picked up in class and enjoyed the expeditious service. If I had to give any room for improvement I would suggest maybe a light snack and beverage during the wait.

Great customer support and very nice facility

This is one of the best Mercedes Dealerships that I have been to. The sales support was excellent. They went above and beyond what was required of them. Doug Seidel and Chris Moody were excellent. Doug turned me into a customer with his help. I had a very bad experience initially with the collision center and was not going to return to the dealership, but Doug and the management team turned my bad experience into a very good one.

Excellent service

The whole process went smooth. The Right Car with the right color was located online.I called and spoke to Joshua Wallach. Negotiated a deal, paid a couple of visits and drove home in my new car.

Impeccable service

From the beginning to the end the process was great. The people were kind and the car is great. There was no hassle and no pushing just enough for you to understand what you were buying and your satisfaction with your purchase is there utmost concern. And I appreciate that.

mr.augustine

Excellent service by everyone at this Mercedes dealership

Great service !!!

I would like to thank Reggie Padin for taking care of the whole transaction when buying my wife's car, he was on top of everything, and he gave me his own opinion about things that he didn't have to and it turn out great, thanks Reggie, we'll be back for my next purchase in the near future, take care buddy.

Great service & most helpful salesman

2017 S63 The 3 hours spent on teaching me how to use the many advanced features was most appreciated

Z is super helpful!!

Car dealerships tend to give me nightmares. But Z at Mercedes-Benz of Ft. Lauderdale made the entire car buying experience simply perfect!

my benz

i had a great experience with David Hodges he's a great salesman he was the best did everything to make me happy in buying my car i'm very satisfied

Exclusive service

My experience at Mercedes Benz of Fort Lauderdale was amazing since the first moment me, my wife and son were introduced to Jennifer Barginda, she has a vast knowledge of the business, and even though it was around time to close the place, she answered every question we had, with no rush, guided us along the whole process with very professionalism and expertise, she also showed us all the features of the car, now my son is very happy with the SLK 300. Thank you Jennifer for everything.

New E350

Peter McInnis at Mercedes-Benz of Ft. Lauderdale was very professional and made the deal work!

Happy E250 Owner

We purchased a 2016 E250 from this dealer from well over 3000 miles away! The deal that was offered was extraordinary and all aspects of the sale went off without a hitch. When we flew in to Ft Lauderdale everything was ready for us so picking up the car was painless. Our sales rep (Jennifer Barginda) was very helpful and showed us all the basics we needed to know to drive down the highway for our 4200 mile trip home. She told us to call with any questions we might have along the way. Overall the experience was great!

True Quality Sales Team

This is my 11th Mercedes the majority purchased thru this Dealership. They all go to great lengths to make you happy and satisfied. Mr Elie Attie was my salesperson, a very caring and quality person who is a credit to his profession.

Excellent service

I hade purchase my four last MB cars from Fort Lauderdale Mercedes Benz. It always had been an perfect job, starting from the car selection, ordering and buying process and ending by excellent service.

Great experience

Great experience from the beginning to the end. I will buy there my next car...

Great Car, Great Representative

Love the new auto and dealing with Jennifer was a delight

Great Dealership

I bought a S Class here, some days back. This Dealership is clear, and neat. Staff is very friendly, and helpful.My sales consultant, Matthew Gill, was correct, aware! Gorgeus person! If you like a Mercedes car, please go to Matthew! Thank You all!

Great Experience

I always enjoy visiting Mercedes of Ft. Lauderdale, my sales person Jennifer Barginda is always amazing helping me to choose the right car, she made the process really easy and enjoyable. Thanks for take care of me and remember my preferences. Definitely Mercedes Benz of Ft. Lauderdale is the best Mercedes Dealer.

Great services

Mercedes-Benz glk 350. Great services.

Awesome Service Advisor

My service advisor, Chris Moody went above and beyond my expectations. Great dealership, all the way down to the night security guard who stayed late so I could pick up my car!!

Spectacular CLK. David Hodges great service!

Mr. Hodges was courteous and patient. He allowed us to select a vehicle that represented our personalities. He went through our preferences and the budget we selected and there you have the perfect car. CLK.

Superb experience!

From the moment I walked in I received excellent costumer service and all my questions were met. Everything was done to ensure my experience was the best.

Great dealership all around!

This dealership is the best dealership in town. The service department is so amazing and they get you in and out of there quickly if you wait for your car. Everyone I have dealt with in service has been so nice and helpful. The facility is gorgeous.

President

Told Matt I want to handle fast and he handled it fast.

Supervisor, Blood Services

Very friendly with professional manner. Great experience.

Excellent Experience

Excellent Experience given by Daniel Ferreira and the staff at the Mercedes Dealer.I appreciate their assistance and excellent service.

Administrator

I had a very good experience. Everyone was very nice and helpful.Chris Barrington is excellent. Glad to have him as my service advisor.D

Wonderful Car Buying Experience

Matthew and the team at Mercedes-Benz of Fort Lauderdale we're incredibly helpful in assisting me throughout the entire car buying experience, locating the exact car that I wanted and have been incredibly accomodative as I relocate to the South Florida area from New York City. I look forward to being a customer again in the future.

ML 250 BluTech Purchase

I went to test drive the diesel vs Gas and never wanted to buy one but having experienced the test drive and with the dealership personnel welcomes made me buy the Diesel. The dealership was well organized and the experience was seamless. The sales man was extremely friendly and willing to listen and negotiate and answer the question with great enthusiasm.

Purchase site unseen

Very good experience. Salesman was very helpful. Finance person helpful but a little pushy. Overall very good experience. Vehicle appears to be in excellent condition.

great service and dealership

Our expierence with John York was excellent. He is one of the reasons we keep coming back to Mercedes.

Awesome experience.

Great dealer to buy any car from. This is my 5th car I purchased from them.

great service and dealership

As always the service experience was very good. Service adviser takes excellent care of us in all aspects of the service procedure.

Excellent services.

Marco my salesman is really in an excellent service mind. He helped me in away which way that I can have the car delivered as soon as pissible. All the sraffs, manager were excellent in giving all support.

Great selection, professional service

Needed a car asap, shopped local BMW dealers but couldn't find the car/price I wanted. Came into Mercedes-Benz of Ft. Lauderdale, Aaron Wallach was very patient and professional - we viewed 10+ cars and even though it was way past closing time, he and the rest of the team pulled together a fantastic deal on a new 2016 E350. Very impressed with the car and the service.

Real customer concern

I had the pleasure and good fortune to be helped by sales associate Feyzi Pelit. With no pressure, and having all of my concerns answered, I purchased a gorgeous CLS400. This is my first car from Mercedes Benz of Ft Lauderdale, and I'm looking forward to as great service for my car as I received in buying it! The follow-up with Feyzi has been fantastic!

Best dealership Best Service Clean facilities

Buying process was a snap Less time then eating dinnerService here is the best in town The staff is great

Excellent staff and service

Outstanding experience. Professional. Highly recommend Matthew Gill.

S550 Mercedes-Benz

Richie my salesman was great. Very helpful and made the process go smoothly.

First Class Service

The whole process was seamless and Sam was a true gentleman throughout, ably helped by Stephen and Scott during the payment and delivery part. Thanks to all for your professional and courteous service!

Pru Lewis

My service advisor Chris Moody was 1st class. If you are using this facility for service I recommend you ask for him.

Great salesman and team

Very professional, great prices, top-notch all around. I priced them out against everyone and they came through. I was also very impressed when the broker kept in touch with me, but didn't harrass me. Great experience

great service

i drove from jupiter to buy my car and i spoke to shawn bressman the day before , he was so helpful and professional over the phone and even more when i met him the next day.my car was detailed and ready to go. he really made it easy and iam really happy with my range rover. i would recommend him to my friends

Had the car I wanted and made the deal happen

I was looking for a particular Mercedes in a new matte paint color. No other dealership within fifty miles had the car but Ft Lauderdale. We were able to agree on a fair price for such a unique car and I also received an excellent trade in value for my existing car. The dealership was friendly and responsive. My salesman Feyzi Pelit was a pro in explaining the cars features and functions. He took the time to set everything up for us before we left and checked on us the following day, He answered my e-mail questions quickly which I appreciated.

New Car

My saleman Matt and sales manager Kevin were extremely easy to work with and I walked out with a car on my first visit. Thanks!

Mister

In my lifetime I bought a lot of cars from a dealership, not many of them had the courtesy, patience and knowledge I found in MERCEDES BENZ OF FORT LAUDERDALE, I am for sure recommending this people to all of my friends and contacts; this people are very reliable, specially my salesperson, and sales manager...

Mister

Took car in for recall of taillight connection. Cheerfully greeted by service staff and expedited. Facility was immaculate, waiting room comfortable, will consider my next vehicle purchase at this dealership.

John York/ purchase of 250 SLK

Great experience. Sales agent was patient and put on no presure to purchase and was totally helpful in supplying relevent information in order for me to make an informative decision. Price was competive and overall experience exceptional.

ALL AROUND GOOD EXPERIENCE

GREAT SALESMAN I WAS TREATED WITH RESPECT AND THEY WERE WILLING TO GO OUT OF THERE WAY TO MAKE SURE I WAS SATISFIED WITH MY NEW CAR. AND THEY DID EVERYTHING POSSIBLE TO GET ME INTO THE LEASE THAT FIT ME THE BEST.

Very good service

I would like to thank Mr Hodges for the hard work with getting my credit back on the right track.this is well appreciated...

Great long distance dealings!

I dealt with Shawn Bressman via phone.He was wonderful to work with!

top notch experience

Steve Marciano is the Best service adviser.I always have the best experience with him.

Make sure you see Kevin Cayard...

Make sure you see Kevin Cayard. He provided excellent service beyond our expectations. We started dealing with Kevin after an unfortunate experience with one of the other salesman. He found us the the car we wanted at a great price. The dealer didn't have the vehicle with the exact specs we were after, but a few days later at 11pm at night, Kevin made it happen! He always goes above and beyond call of duty.Thank you Kevin!

just an amazing, easy transaction..

I hate buying cars. I'm not a fan of the experience. But, after dealing with Aaron and the staff at Mercedes of ft. Lauderdale, I have to say, my ideas of changed. Never have I ever had an easier experience. It was prompt, to the point and made me very much at ease. I cannot recommend them enough!!

Top dealer ! Very quick and serious

Jennifer is very nice and professional .She gived me a lot of time to decide and organize the contract .Thanks

Excellent service

Very happy with jennifer. she helped my wife out withe everything she needed.

Great Purchase Experience

My buying experience at Mercedes Benz of Fort Lauderdale was a very good one. My salesman, Doug Siegel, was introduced to me the day I walked in and was there for me during the entire buying process. He listened to me and what I was looking for and acted on my requests completely. The staff were all professional and friendly and exactly what you would expect from a brand like Mercedes.

Great people

No issues, just great people, Peter McInnis in particular

Buying a 2002 Corvette On Line