Mercedes-Benz of Cary

car purchased from Brent at Cary MB.

Excellent customer service and professionalism. I highly recommend a purchase from Cary MB.

Wonderful Sales Service Brent Mikell

I went to the Cary NC MB dealer looking for options to exchange my car.. Brent Mikell was the sales guy who helped me. He was very attentive and receptive for what I was looking for.. He was very patient and honest answering all my questions and during the entire process. Brent was able to get me an awesome deal in my new 2016 C300!!! I am very pleased.

Wonderful Mercedes Benz experience

Was out shopping for a new car and went into M Benz of Cary. We were approached by salesperson Bob Mcguire . Bob took my wife and I by the hand and walked us through the vehicles he thought best for us. My wife and I have never had such a great experience and good time purchasing a car, and I have bought a lot of them. We not only got a great car at a great price but I feel we made a friend in Bob McGuire.

great experience

All questions were answered.My salesman was courteous and exhibited great job knowledge about the make and model of the car purchased.I feel the purchase price was fair price.

Wonderful Experience with David Burr!

We had an excellent experience. David Burr was very helpful and made sure that everything went smoothly. He was very patient and professional. I love my GLE 350 and couldn't have asked for a better experience. I would highly recommend David Burr and Mercedes-Benz of Cary.

Great experience with Bert Bowers

The process was fast and easy. Would definitely buy here again.

Long on Distance & Service

My wife was looking for a very particular used Chevrolet Tahoe. It had to be just right. The right exterior color, the right interior color, the right luxury package and the right low miles. As luck would have it she found it at Mercedes Benz of Cary and that's how I met Awadi. Awadi was extremely professional, courteuos, kind and helpful. After several days of making sure the car was right, we were able to make the right deal with Awadi. To top it off, I traveled over 1000 miles to pick it up. Awadi came to the airport and got me, took care of my needs and got me on the road in a timely manner to get back home. He followed up with phone calls making sure I got home ok and that if my wife had any questions or problems, he would take care of it for her. All in the name of good service and to make sure she was completely satisfied. It was an excellent experience and I was very pleased to have met Awadi who made the entire deal happen. Thank you Mercedes Benz of Cary and especially a big thank you to Awadi!

great deals and dealers to look for

The vehicle of my choice i got from this service center is one of the best deal i have ever got in terms of their customer relation in finding the best needed for you. the committed dealers like Awadi of this service centre is the best man i ever met in terms of providing me the details about the vehicle and help me in getting the vehicle home.over all i recommend this service centre and Awadi to work with in getting your dream vehicles home.ThanksRohit Tera

Five stars

5 stars experience with A. Awadi at Mercedes Cary. Awadi was very patient in no rush, very informative & professional, he listened to me and to my need, helped me to narrow my search & point me on the right direction in finding me a car that fit's my need with my budget. The guy is amazing and very helpful, honest, professional and very knowledgeable salesman, he know everything about his business make me feel i'm in safe hands. I was worried about buying a car from a big expensive big dealer and thinking about buying from private or small dealer till I meet A. Awadi, he change my mind about this and made me happy and for sure my next car will be from Mercedes Benz of cary & Mr Awadi.I would highly recommend Awadi & Mercedes Benz of Cary

Five stars

5 stars experience with A. Awadi at Mercedes Cary. Awadi was very patient in no rush, very informative & professional, he listened to me and to my need, helped me to narrow my search & point me on the right direction in finding me a car that fit's my need with my budget. The guy is amazing and very helpful, honest, professional and very knowledgeable salesman, he know everything about his business make me feel i'm in safe hands. I was worried about buying a car from a big expensive big dealer and thinking about buying from private or small dealer till I meet A. Awadi, he change my mind about this and made me happy and for sure my next car will be from Mercedes Benz of cary & Mr Awadi.I would highly recommend Awadi & Mercedes Benz of Cary

Co-owner of Madsen Motor Company

Renee has always been a bright, cheerful person to do business with. Always extremely helpful to insure you are satisfied. MB of Cary parts dept will always be my choice when parts are needed.

Co-owner of Madsen Motor company

Always a good experience dealing with MB of Cary parts dept. Shannon is always on top of it, very quick and efficient! I order parts from many dealerships but this one is the best!

Excellent service

My experience with Al Awadi at Mercedes Cary was excellent and positive. First I went to see a Highlander they had it from another location. Al Awadi brought me the car from the other location and helped me with everything about it, I didn't like the car and I thought of trying something else. I wanted to go somewhere else as I never thought of buying from Mercedes, I used to think they are expensive & too pricey and I won't be get something will fit what I want and need. But Al Awadi listened to me and work on finding me the car that will fit my criteria. Al Awadi was extremely helpful in guiding me and explaining details and showing me everything around my budget. He was patient and very informative, he knows everything about his business. Al Awadi was also helpful in other parts of the deal like in financing and working out the deal with the manager and his sales manager mike was very nice as well .I feel very happy i went there and seeing Al Awadi, he was kind and decent and helped me a lot, and Im planning to send all my friends and relatives to him once they need a new vehicle. I highly recommend Mercedes Cary and advise you to see Al Awadi. And its good to have a bilingual person to help costumers who can speaks AL AWADI mother langue.

A Different Kind of Experience

As a consumer, I'd grown accustomed to outsourced customer service departments and faceless, electronic "help." I went in Mercedes-Benz of Cary not expecting any real help selecting a car. I had greater doubts about getting a bargain. Imagine my surprise when I got both. Mr. Awadi was gracious and informative. My car came with features I did not expect and a price that provided the incentive to make the purchase. I just wanted a nice car with a great engine and thought I might have to sacrifice certain components so that I could get the benefit of the Mercedes trademark. That wasn't the case. I got more bonuses than I could have dreamed of. It's not just a device that can be used to transport you one place to another, its a beautiful car that was surprisingly affordable. The interior is awesome and the automobile is built for comfort. The salesman made it easy for me to select a great deal and it wasn't just luck. I actually had multiple choices. Mr. Awadi endured my indecisiveness and circumspection. No one wants to risk spending a lot of money and then feel less than excited about the investment. I feel as happy about my new card today as I did one month ago. It's not only a vehicle that I like driving, but its nice to just sit inside and listen to the entertainment system. If you want a nice car and assume that a Mercedes is beyond your bank account, think again. Take the time to pay a visit to the Mercedes dealership in Cary and ask for Mr. Awadi. You won't leave without an option you didn't think you had or without the car you dreamed of.

Our new purchase

We enjoyed our experience at the dealership Our salesman Bert Bowers was wonderful and very informative we love our new vehicle Had a great experience

Amazing!

I would highly recommend Mr Awadi! He was a very polite and helpful and helped me get an amazing deal that even I wasn't looking for! He will go out of his way to help you and is very honest.

Great Service!

I would highly recommend Mr Awadi! He was a very polite and helpful and helped me get an amazing deal that even I wasn't looking for! He will go out of his way to help you and is very honest.

Awesome time

mr. Mike was an awesome help! I bought my car for 15 min. I enjoyed my dealer Mike Newman! I think he helped me choose my dream car!Thank you,DesiSlava from Cary

Great experience !!!

We have purchased 3 Mercedes Benz from Cary dealership and always work exclusively with David Burr. Not only is he extremely knowledgeable about the product, he truly remains "your guy" through the entire time with the vehicle you purchase. Loyal, honest, values your time like no one else, works fast and gives best advice. He is the one always responding to any questions we may have through the time and always makes sure we are taken care of. Grateful to have him as our sales guy and looking forward to work together in the future!

David Burr...Mercedes Benz / Cary NC

My wife and I just completed our purchase of a new 2017 Mercedes...The vehicle is matched only by the professionalism, personal attention, knowledge, communication skills, and attention to detail exhibited by our Sales Professional, Mr. David Burr...David and the Dealership are in business to sell automobiles , and lots of them...I know because I'm in sales too ! But, the way David Burr treated us was way above and beyond what we expected...There was no pressure, there was no feeling of being rushed, there was no fast talk sales tactics....Like they said in the old TV series Drag Net, "Just the facts, Maam...Just the facts." David made us comfortable, David asked us what we were looking for, David listened to every word we said, and never took his eyes off of us...We truly felt that we and what we were looking for in a vehicle were the only things David was focused on....The approach was right, the vehicle was right, and we made the purchase...But, to our surprise David's focus on us did not end when we signed on the dotted line....David assisted , kept us updated , and in the loop through all phases of the automobile purchase: extraordinary personal attention when we initially met, answering our many questions, paperwork, the delivery process, and of course educating us on the "bells and whistles" on the fabulous vehicle. I could go on, but I don't want to embarrass David with more superlatives ! What better way to end than by saying that my wife and I would recommend David and Mercedes Benz of Cary to our Family and best of friends with complete confidence.... THANKS DAVID !!!!

A Success Story

I know two things about a car. I know how to drive one and I know that a Mercedes makes a quality automobile. I have purchased cars before and then spent a lot of time second guessing myself. I wondered, did I get a good deal, is the automobile reliable or if I am going to regret my choice or the amount of money I spent. For the first time in my life, I have walked away from a purchase that I feel great about. I spent time with Mr. Awadi at Mercedes of Cary, who was patient enough to explain every relevant detail a consumer purchasing a car would want to know and I haven't second-guessed myself for even a second. Mr. Awadi was not just a salesperson, he was an honest and thoughtful deal-breaker whose efforts went beyond selling a car. His effort included interacting with a customer who needed the kind of honest bargaining that would not just lead to a purchase, but one that a customer could leave the dealership feeling excited about. I got a bargain on one of the most recognized automotive brands in the world.

Great Service Keeps Me Coming Back!

Kim Fredlund has been my "service rep" for many years and she is the reason I keep buying w/ MB---she is attentive, understands my crazy schedule and is always accomodating with a loaner car to insure I stay on track with my work.....and even better, she always gives options for repairs, replacement, etc...I never feel any pressure...I always believe she is looking out for me!

KIM FREDLUND PASSION TO HELP MB OWNERS!

Recently we had our car serviced at your dealer. Kim Fredlund was our Service Advisor. This was not our first experience with Kim. On every occasion she is extremely professional, kind, caring, and listens intently. Within seconds she has the keen ability to completely analyze any situation and have immediate resolutions. She is consistent and never has a bad day. Kim is the kind of advisor that others should emulate from. A passionate born leader who truthful could easily run the entire MB department and or dealership. We are confident in knowing that you realize she is an invaluable asset to the brand as well as your business. Thank you for allowing Kim to continuously strive to represent all that MB is! God Bless, Dr. Kim Rocha & Patrick Keenan

Highly recommend. Gary is a true professional.

My wife and I recently purchased a CPO Mercedes from Leith Mercedes-Benz of Cary and had a great experience. Our salesman, Gary, was top notch and was willing and able to answer our questions throughout the entire process and even stayed late after they closed to make sure everything was taken care of. The transaction was virtually smooth and we walked away feeling valued and appreciated. Mike, the sales manager, also greeted us a few times and made sure we were taken care of. I've taken the car back once so far to have a minor tire issue looked at and was greeted promptly by Steve who quickly learned why I was there and immediately took our car back to be looked at. The issue was quickly resolved and Steve even wanted me to stick around for a free car wash, but I needed to head back to work.The level of service we've received has far exceeded our expectations and should we be on the market for another car in the future, we would not hesitate in visiting Leith MB of Cary.

Awadi is cool dude

The guy called Awadi is cool man that helps me a lot for buying the car. Really appreciate his help. Defin recommended.

Good experience

As a foreign first time to buy car in U.S, Awadi is very helpful to go through everything and offer good price. Good guy recommended for looking for Mercedes.

First Benz

I've been a BMW owner for years but wanted to dip my toe into the Mercedes world. Purchased a hard to find CPO. David helped a ton. He is EXTREMELY knowledgeable and experienced. Great experience!

Rolled the red carpet

Had been shopping Honda Minivans for the better part of a month, so when I saw one come up at Mercedes of Cary I was skeptical. Long story long, I was given the personal cell phone of Dan Keegan, he had the car ready for us to come take a look on Saturday and he even hooked us up with all weather mats. Then William Ball treated us like family throughout the financial/paperwork process. All in all even though we were only buying a used can for 15k they rolled out the red carpet and treated me and my family( wife and 3 little girls) with the same respect and care as they would for someone buying a $100,000 Mercedes. I will start here 1st on my next purchase.

First MB and the experience was exceptional

Mike Newman was fantastic. Walked us through the process of deciding what car we should look at and assisted my wife and I thoughtfully and respectfully. This was by far the best new car purchase process I have experienced.

Great Car Buying Experience

I enjoyed my car buying experience from MB Cary. Not only did they have deep knowledge about the brand, they were also very personable, transparent, and trustworthy. They worked hard to find me the car I wanted, and kept in contact with me until it was located. This is my first Mercedes, and will never go back to another manufacturer again. Mercedes is awesome, yes, though the customer service experience I had here, is the biggest reason I will own a Mercedes for life.

Mister

Very pleasant and unusual experience. No delays in working out the details of the purchase and a beautiful atmosphere. Gary Smith was a very experienced salesman and extremely knowledgeable person.

Awadi - Mercedez Benz

Awadi was a pleasure to work with at Mercedes-Benz of Cary. He was very patient and professional as I made a huge purchase. I felt like he really worked for me with the management team to get me the deal I came in looking for and was very pleased with the overall outcome of my new car!

Execellence

My first experience with MB of Cary and I cannot say enough positive things about David Burr. He worked with me from day one and he is PHENOMENAL! He made my entire car choosing and purchasing experience a FANTASTIC one. He always went ABOVE AND BEYOND to help me and ultimately find the perfect Benz for me. The entire staff at MB Cary were great to work with. GO SEE David Burr at MB Cary and you will not want to go anywhere else! Thanks again David! I absolutely love my new GLA Twilight" :)

Awadi - Mercedes-Benz of Cary

Awadi was a pleasure to work with at Mercedes-Benz of Cary. He was very patient and professional as I made a huge purchase. I felt like he really worked for me with the management team to get me the deal I came in looking for and was very pleased with the overall outcome of my new car!

MERCEDES DREAM CAR FROM A-GRADE SALESMAN

I am very pleased with my recent car buying experience through Richard Meagher. He is a top notch salesman. He shephards the buyer through each stage of the process as he is very experienced and knowledgeableof the Mercedes car. When my car arrived he made sure that he went over each feature. I drove off with much confidence in my new beautiful car. Thank you Richard! Keep up the good work. New car buyers need you!

New Car Purchase

Richard Meagher, my sales consultant has it all: compassion, competence and intelligence - all coupled with trustworthiness and impeccable integrity that identifies him as a tier one sales consultant at the Mercedes-Benz of Cary dealership. Bottom line, he guided me through the car buying process with ease ensuring that I purchased the Mercedes that was right for me. An absolutely rewarding and enjoyable experience.

Poor execution

Screwed up deal 3xs and burden of proof left to me to correct the errors. No manager contacted me directly to discuss. Not valued as 10+year customer.

Great Customer Service

I was very impressed with the service I received at MB of Cary. MY salesman Awadi was very pleasant to work with. He quickly accommodated my schedule and made an appointment with me that was right at closing time, yet he was patient and saw to it that all my questions were answered. The finance area was also pleasant to work with and they made every effort to do most things over the phone to ensure I could be in and out as quickly as possible, yet never made me feel rushed.

Accommodating and Welcoming

I was very impressed with the service I received at MB of Cary. MY salesman Awadi was very pleasant to work with. He quickly accommodated my schedule and made an appointment with me that was right at closing time, yet he was patient and saw to it that all my questions were answered. The finance area was also pleasant to work with and they made every effort to do most things over the phone to ensure I could be in and out as quickly as possible, yet never made me feel rushed.

James Dossett

From the time we walked into the dealership I realized we were in a professional atmosphere where the customer was considered important. The receptionist greeted us immediately, solicited the reason for our visit and proceeded to inform us of the situation at hand. She directed us to the waiting area where we were very comfortable. It was here that we first encountered Bob McGuire and it was evident from his demeanor that we were in the presence of a professional. He secured our reason for being there and then proceeded to do everything he could to produce the model with the requested features. He made sure we were familiar with both of the consdered models and that we were satisfied with the one selected. He then proceeded to make the final sale with the best offer available to us. He even went out of his way to inform us of a discount with which we were unfamiliar and which made the sale. I would rate him a true professional who is knowledgeable about his product and the process necessary to aid the buyer. I would recommend him to my friends and would return to buy additional vehicles.

Kim Fredund

It is most refreshing to encounter a professional who is more than willing to listen and offer assistance. Such an individual is Kim Fredlund. She`s a no-nonsense person, who gets matters at hand completed! She always does this in an appropriate manner--pleasant and considerate. She`s the best!!!

Truely exceptional service

I've had my 2012 GL450 serviced at MB of Cary for the last 2.5 years after I bought the vehicle from this dealer. My experience with service has been truely exceptional. Recently, my foot board was broken. Kim diligently investigated the piece that was broken, identified the parts needed, carefully examined the warranty coverage and helped me to replace the foot board. The craftsmanship was as good as the day I got the car. When my front right light bulb was broken all of sudden, Kim again took me in for an ad hoc service appointment; within 1 hour, I am back on the road again. Kim's professionalism and attention to detail is very impressive. Thank you Kim!

2014 Mercedes Benz E350

It was absolutely wonderful and hassle free experience buying a CPO MB E350 from Dan Keenan. He is such a professional and easy to deal with professional dealer. I extremely recommend him and his manager Mike Langlois at Cary Mercedes. Absolutely happy for everything and the service they provided. Highly recommended dealership in the area. I wish all the good luck to Dan for his future.

Truely exceptional service

I've had my 2012 GL450 serviced at MB of Cary for the last 2.5 years after I bought the vehicle from this dealer. My experience with service has been truely exceptional. Recently, my foot board was broken. Kim diligently investigated the piece that was broken, identified the parts needed, carefully examined the warranty coverage and helped me to replace the foot board. The craftsmanship was as good as the day I got the car. When my front right light bulb was broken all of sudden, Kim again took me in for an ad hoc service appointment; within 1 hour, I am back on the road again. Kim's professionalism and attention to detail is very impressive. Thank you Kim!

MB E350

It was absolutely wonderful and hassle free experience buying a CPO MB E350 from Dan Keenan. He is such a professional and easy to deal with professional dealer. I extremely recommend him and his manager Mike Langlois at Cary Mercedes. Absolutely happy for everything and the service they provided. Highly recommended dealership in the area. I wish all the good luck to Dan for his future.

Mercedes of Cary

Kim Fredlund has been our service advisor for almost 20 years. She is the primary reason we keep coming back to the dealership. she has always looked after our long term interests, always been honest and always tried to save us $.

Outstanding Service

I have been a customer of Mercedes Benz of Cary since 2006, and have nothing but accolades for Ms. Kim Fredlund. Kim has been my Service Advisor since 2006, and ALWAYS provides a first class experience in all pertinent areas! Glenn Martin

It's All In The Service!!!!

We have owned a total of 16 Mercedes Benz and counting. The number one reason is Kim Fredlund, our Service Advisor, and the Service Department! They go above an beyond to meet and exceed our needs. Vehicle Maintenance can be lengthy and major inconvenience. I have never experienced this dread at Leith Cary. We obviously buy a lot of vehicles, but what keeps us in a Mercedes is bottom-line the service we receive. We are extremely grateful and look forward to being Mercedes owners for a long time.

Fantastic Service and Support!

I can honestly say that I've never had a better experience getting any vehicle serviced than I've had with Kim Fredlund. I have the ultimate respect for the work that she does and the guidance she provides. Most importantly, I trust her implicitly and there are only a few people who I come in contact with in business that I can honestly say that about. Theres never been a moment that I've had any concerns with the advice she's given and have found her to be an absolute professional at all times. If I were to point to one reason I come to Leith Mercedes, it's because of Kim.

Great and easy buying experience

I had a great experience at MB Cary purchasing a GLC300. My sales associate Jamie was outstanding and the entire process was simple and painless. Can't wait to buy another car from them!

Service Advisor Kim Fredlund

Kim Fredlund has been our service advisor for almost 20 years and is the primary reason I've bought 4 new cars there. She is honest and always looking out for my best interests. Highly recommended.

The BEST experience ever!

I seldom write reviews, but when expectations are far exceeded it is an honor to be able to review those who have taken the time to make a sales experience one of the best. I recently purchased a pre-owned vehicle from MB of Cary and from my initial contact through the final purchase, Matt Chambliss was simply a pleasure to work with; extremely professional, attentive, personable to the point he took the time to accommodate all my needs. Matt simply went above and beyond, and words could not express how grateful I am for his commitment and genuinely caring details through every step of the way. Having purchased many vehicles prior to this I can attest that to say MB of Cary is THE BEST is an understatement. Everyone at this dealership deserves to be commended for their superb customer service; from the receptionist, the sales team, finance, sales and service managers, and to the service department my deepest gratitude for making this such a pleasant experience.

The BEST experience ever!! Thanks Matt C.

I seldom write reviews, but when expectations are far exceeded it is an honor to be able to review those who have taken the time to make a sales experience one of the best. I recently purchased a pre-owned vehicle from MB of Cary and from my initial contact through the final purchase, Matt Chambliss was simply a pleasure to work with; extremely professional, attentive, personable to the point he took the time to accommodate all my needs. Matt simply went above and beyond, and words could not express how grateful I am for his commitment and genuinely caring details through every step of the way. Having purchased many vehicles prior to this I can attest that to say MB of Cary is THE BEST is an understatement. Everyone at this dealership deserves to be commended for their superb customer service; from the receptionist, the sales team, finance, sales and service managers, and to the service department my deepest gratitude for making this such a pleasant experience.

2nd car purchased for Dan Keenan!

My husband and I loved working with Dan Keenan! We walked in just to look at Mercedes and drove out in a Smart car (yeah, funny). Although Dan works for Mercedes he didn't hesitate to work with us in the leasing of a smart car. We knew then that when we were ready to purchase another Mercedes we would be going back to Dan! The purchase of our Mercedes was seamless because of him. He is patient, non-pushy and has a great attitude and personality and best of all loves what he does! As long as we remain in Cary and so does Dan we will continue to buy from him.

Mr. Danny Sullivan

Mike is the most honest salesperson I have ever dealt with for the 50 years I have been buying cars. He never tries to hid anything negative and is very forth coming concerning future value of my purchase. Patty and I will never buy from any one else.

Will definitely buy from Mercedes of Cary again!!!

I went in to purchase a 2013 Smart car and my Sales person, David Burr was amazing!!! Not only was he early to our appointment, he had all the paperwork already ready and waiting for my signature!!!! Then the Finance dept.. Was just as good!! William Ball also had my paperwork ready and waiting for me to sign... Great job all around!!!!!

David Burr

Our experience with Mercedes Benz of Cary was the best we've had, hands down. From the first communication we felt very comfortable. We thoroughly enjoyed David Burr's humor, friendliness, honesty and efficiency. He made our car-buying experience so pleasant and stress-free. We look forward to returning when it's time for another car.

David Burr review

I am really thankful to Mr. David Burr for his awesome customer service. I would like to mention that David has really polite behavior towards customers.As I had bought Mercedes - Benz first time. So was not aware of it's functionality. Mr. David had explained me each and every functionality of my C300-4matic without any hurry and I am really appreciating for the same.Thanks a lot Mr. David Burr for your precious assistance.

Great experience all around

MB of Cary is a great dealership with a great product, of course. But the attitude and support of the sales and business staff are outstanding. Knowledgeable, patient, and NOT PUSHY! David Burr, our salesman, answered all my questions - in the showroom, over email, over the phone, via text - in a timely and professional manner. He worked with me to get a price we were both comfortable with and was very generous with his time when I picked up the car. Additionally, William Ball - business manager - was absolutely a joy to spend money with :-) Informative without being pushy, and the best sense of humor ever! We have purchased many MBs, but this was by far the best (and most fun) experience to date!

Best experience ever

MB of Cary is a great dealership with a great product, of course. But the attitude and support of the sales and business staff are outstanding. Knowledgeable, patient, and NOT PUSHY! David Burr, our salesman, answered all my questions - in the showroom, over email, over the phone, via text - in a timely and professional manner. He worked with me to get a price we were both comfortable with and was very generous with his time when I picked up the car. Additionally, William Ball - business manager - was absolutely a joy to spend money with :-) Informative without being pushy, and the best sense of humor ever! We have purchased many MBs, but this was by far the best (and most fun) experience to date!

My second vehicle from Burt Bowers!

Relationships are very important to me and my first experience with Burt was superb. When I decided to buy another Mercedes, I called Burt and made an appointment. I already knew exactly what I wanted and Burt handled everything from that point making every effort to make sure I had a more than satisfactory experience again. Which he did. He made sure I met Peter and the service personnel, everything to make the buying experience top drawer.I have owned Mercedes Benz products for the past eight years and have absolutely no intentions of ever changing. The cars are everything you could ask for and my relationship is sealed with Burt and Mercedes Benz.

Gary Smith is very professional

Gary Smith and Mercedes Benz Of Cary are very professional and easy to deal with. Would definitely recommend buying from them and will hope to do business again in the future...

Consumer's Review

Gary Smith is the man to see for a smooth purchasing process with no pressure points. I walked into the dealership of the service department of my GL450 SUV. Of course upon waiting , I decided to browse around to kill some time. I expressed to Mr. Smith that I was not interested to purchase another vehicle and just wanted to look at some of the models on hand at his dealership. We proceeded outside to view a few in the very hot heat. Of course, he showed me the interested models and very patiently ran the paperwork on each model of my choice. All of that said, I ended up purchasing a showroom model inside the air conditioned area. If you are looking for an amazing salesman, go see Mr. Gary Smith in Cary , the not-so- tall salesman in statue that wears the tall hat of knowledge in the Mercedes Benz dealership. Thank you Mr. Smith for your expertise in making my experience a success.

Mercedes Benz of Cary

Matt at Mercedes Benz of Cary was extremely professional in assisting us with our new vehicle. The staff and team was extremely helpful and professional as well. I would recommend anyone to see them when looking for that next vehicle.

Gary Smith is very excellent

We went to check the new 2016 C 300. Gary was so helpful & professional. He worked with us to find the best car and work out the deal to get the deal that works with us and make us happy. I really recommend this dealer to anyone looking for Mercedes-Benz car. The other dealers were pushing us to get a specific car with a specific deal. Gary helped us to choose the car first then work out the deal.

Great Car Buying Experience

David Burr at the Mercedes Dealership of Cary did an excellent job in assisting me with my car buying experience. They also gave my kids coloring books and crayons while we signed the paperwork. Thanks once again to David and the Mercedes of Cary family. I will definitely come back and purchase another car from them!!

David Burr was the best

David Burr was the be best to work with. The whole buying experience was second to none. When I get ready to purchase my next new car I know where I am going

Dan is excellent

Bought my GLC from Dan Keenan at Mercedes-Benz Cary -- a great experience!

Great!!!

Smartcar Search??I was searching for a smartcar for my brother, when I located one at Mercedes-Benz of Cary. I called Bob McGuire and he walked me through the process, the loan application, and approval. I drove from Columbia, S.C. , and got lost in Cary when the GPS signals dropped. Bob came to where I was and lead me to the dealership. The deal began on Monday and I was signing the papers on Wednesday. My brother picked his car up and has been grinning every since. The service is great, they are very helpful, and willing to walk you through every step of the way. That kind of service is unheard of now days!

David Burr in sales was excellent

David Burr in sales was excellent to work with and extremely knowledgeable and helpful. Would highly recommend.

Best Mercedes-Benz dealership on earth!!

This is the second new car I have leased from Mercedes Benz of Cary. David Burr is the only salesperson I have ever used and I recommend him implicitly. He is a cut above! David found the car that I wanted and took care of everything for me. The car was waiting outside with a giant bow on it the day I came to pick it up. Tim Daniels has helped with both of my deals and my mom's Mercedes purchase too. He is an amazing manager! I only finance with William Ball. Not only is he an asset to the brand and to Leith, but he is a true friend. I cannot express enough how great the whole experience was. I would never purchase a Mercedes from anywhere or anyone else. Do yourself a favor and go see David Burr and his co workers at Mercedes Benz of Cary.

Very happy

Jamie Barker helped us with our purchase of our new GLC. He made the buying process easy with a very low pressure sales attitude. He wanted to make sure we were informed and helped us pick the perfect car.

Jamie Scott Barker "GoTo" person for Car buying

Jamie Scott Barker is the "GoTo" person when you are in market for buying car. He is very helpful and direct. Knows a lot about cars and always willing to help. Will never force you into what he wants to sell, but on the contrary will listen and get you -- what you want. Very pleased with him since he made car buying very easy for me and my family.

Bert Bowers, Great Experience

I have purchased several BMW's, one other S Mercedes, and a Porsche 911 over the years from Leith of Raleigh/Cary, NC where the cars have all been serviced as well. This past week was by far the best experience. I highly recommend you call Bert Bowers at Leith before you get started shopping, save yourself a lot of time, and look forward to a truly pleasant experience as well as meeting a very nice gentleman.

Gary Smith-Great Salesperson!

Gary Smith was excellent! He helped me find the correct vehicle for my needs.

Customers are #1 at this dealership

I just purchased my 3rd Mercedes Benz at this dealership from Bob McGuire. Bob has been my sales rep. since 2012. He knows the type of vehicles that interest my wife and i and has always kept our interest in mind in selecting the vehicle that fits our needs. Its a great buying experience at this dealership. I would not hesitate to tell any of my friends to look at this dealer before making any decisions about buying a Mercedes.

exceptional dealership

some of the nicest folks you will ever meet. from the sales, to finance, to service...all employees are extremely professional. this is my 2nd car i've purchased from Gary Smith. hes very attentive, listens very closely and works very hard in getting the car you want and if not on the lot, he can find it for you. he is very good at following-up, months/years later. for as long as i stay in north carolina, i will always go back to mercedes in cary.

Heaven must be missing an Angel...

I had been relentlessly searching for a Mercedes Benz Coup for several weeks with no luck. At the time I was working with another Mercedes Benz Dealership...I couldn't find the car that actually spoke to me, I drove a 350E and I knew that would be the model, just could not find a car.. I decided to call Mercedes of Cary so that I would have multiple choices. When I called, I noticed that David Burr had excellent reviews. I requested David..Immediately we hit it off, he was so accommodating..David was constantly calling me to update me and to discuss what was important to me in this purchase. Thanks to David and the Halo that he wears, I am driving the exact car that I wanted...The entire staff at Mercedes of Cary Rock!! Thanks again David, you're an Angel!!

Recent purchase of a 2013 SL 550

I recently purchased a pre-owned 2013 SL 550 and enjoyed the whole experience in getting to know the car with a wealth of info from Dan Keenan and his colleague, Richard Meagher. Both provided courteous service and were very forthcoming with answers. They also offered fair trade-in values for my two cars - BMW and MB E350. Prior to delivery, the car was "detailed", making it a very delightful experience. The finance department was also very helpful. I recently called with some questions and also emailed questions. The staff provided prompt and helpful answers. I would highly recommend Cary Mercedes Benz to be a candidate company in future car purchases.

Knowledgeable and expedient service

Thanks David Burr and Mike for helping me decide on which Mercedes to buy. David was very patient with my indecisiveness. He gave me all of the information needed to make my decision accompanied by real life stories based on his vast experience. After walking the lot, test driving and much discussion, I am very happy with my purchase. He didn't try to rush me or push me into anything. David explained in detail all of the great new technology of a new Mercedes that I was not used to. He also went out of his way to make sure I had the best value for my money.

Dan made my Mercedes wish come true!

I actually always wished for a Mercedes. I went to the dealership just to get a trade in value. Dan was so professional that I could not walk out the door without buying my 1st Benz! Dan worked every angle for me to afford my dream. Dan has the patience of a saint and so polite, courteous and I cannot thank him enough. He went out of his way to find me my perfect car. I can only say thank you Dan and Mercedes of Cary for making my dream a reality.

Beyond the call of duty.

I recently took my car into Leith Mercedes for service. I have always received great service...for many years. This trip required a stay long enough for me to get a "loaner". Unfortunate, when I returned home, I accidentally locked the key inside the car. The only solution was to get another key to unlock the car. I would like to thank Kim Fredlund, my service advisor for several years. Kim went far beyond the call of duty by bringing a key to my home, which is in another town. Kim has always given me good service and advice, but this act of kindness will not be forgotten. Thank you Kim, and thanks to Mercedes of Cary for being an outstanding dealership!

Excellent Experience Buying Pre-Owned

Mike Newman was beyond courteous and helpful. I felt like I was buying the $142k showroom car, when I was just buying a pre-owned -- the service and attention were THAT good. The car is perfect and Mike far exceeded every experience I've had in my 25 years of buying cars. I feel like the price was fair, the car is like new, and the experience was one I actually enjoyed. Highly recommend.

Amazing Experience

Mike Newman was beyond courteous and helpful. I felt like I was buying the $142k showroom car, when I was just buying a pre-owned -- the service and attention were THAT good. The car is perfect and Mike far exceeded every experience I've had in my 25 years of buying cars. I feel like the price was fair, the car is like new, and the experience was one I actually enjoyed. Highly recommend.

Pleasant car buying experience!

My husband and I recently purchased a Mercedes-Benz GL 450 from Cary Auto Park and we were quite pleased with our experience. Our sales consultant was John Kuzman--he was knowledgeable, professional and straight to the point. We did not experience any high-pressure sales gimmick's. Buying a car can be very stressful, but our experience was fantastic. We were very pleased with our vehicle and would definitely return to Cary Auto Park Mercedes-Benz when it is time to purchase a new vehicle. The Millers

AWESOME EXPERIENCE WITH MR. DAVID BURR

OMG!!!!!!!!!!!! My car shopping experience was so awesome that I actually cried at the end I mean literally cried with tears of joy. It was such a pleasure to work with Mr. David Burr simply because he's not your typical salesperson. He cares about people more than a sale and this is what really sold me in purchasing my first GLK 350 from Mercedes Benz. Mr. David Burr was very knowledgeable about my car and he showed me everything about the vehicle in which I chose. When I put my initial request in for a GLK he replied to me within minutes of my online inquiry and assured me that this was the vehicle for me based on my color preference as well as my price range. The overall experience from start to finish seemed like a blessing just waiting for me. Mr. David Burr was very kind, patient, and over all helpful and he was just simply the Best I ever had. He has won me over for life and he will continue to be my Car Salesman for the future for me, my family, and my friends. Thanks Again David for Everything it meant a lot to me. You're the Best!!! YOU ROCK!!!!!!!! YOU GO OVER AND BEYOND FOR PEOPLE AND THAT'S WHAT COUNTS!!! A HUGH BLESSING!!!!!

Best Experience Ever In Purchasing A Vehicle

Omg!!!!!!! My experience with David Burr Was So Freaking Awesome That I Cried Literally After Buying My Vehicle. David was wonderful thru out my entire process from start to finish. He notified me immediately after inquiring about a Glk 350 on line and stayed in touch with me everyday. I told him exactly what I wanted as far as color on the inside and out and he made it happen. He has a lot of patience and he is very knowledgeable about the vehicles at Mercedes which sold me right away. I have never had the experience and the great customer service in the past when buying a car. I feel honored and blessed that I had the opportunity to work with Mr. David Burr his kindness and professionalism will forever have a lasting impact. He is simply the best I now have a salesman for life because I could tell that it wasn't just a sale for him. He really cares about people and what they want instead of putting you in just anything. He listens to the customer's and is always there when u need him. Thank u David for everything you are the BEST. I will be sending everybody I know interested in a vehicle your way because u really went out your way to make sure I was happy and that meant alot.

Many thanks to Jamie Barker

This is my first Mercedes(GLC 300) and I had a wonderful experience at MB of Cary. My sales consultant, Jamie Barker, was professional, attentive and courteous. Jamie is highly experienced and knowledgeable in what he does. I was looking for a specific configuration,which was not available at MB of Cary. Jamie, went out of the way and made sure to get the vehicle that met our specs from a different location,all within a couple of days. Will start here with all of my future car purchases!!! Also, many thanks to Dan Keenan for helping with the Test Drive of GLC 300.

Mercedes -Benz of Cary and David Burr

I have bought two cars from David Burr and thanks to his knowledge ,patience and great personality the all experience was very good.I recommend him ,if you buy a vehicle from Mercedes Benz of Cary

Satisfied customer

We have bought several cars from David Burr. He is very knowledgeable and always had time to spend with us, especially when we weren't sure which vehicle we were going to purchase. There was never any pressure. He always said, " I'll be here when you need me" and he has been. I would recommend him to anyone for a great buying experience.

Amazing Sales staff, go see Jamie Barker!

In all of the 25 years of purchasing a new and or used vehicle, I will have to say that our sales agent, Jamie Barker, at Mercedes-Benz of Cary gave me the best experience I have ever had in purchasing a vehicle. I came in looking for a particular car that was advertised online, it was there and for the price promoted. The buying process was quick, simple, very efficient and extremely professional. I would say all in all it was under 2 hrs. to purchase the car and that was with a long test drive. There were no games and no pressure tactics. I would without a doubt recommend, and have already to my friends, come in and see Jamie and be exposed to how car buying should be. Oh, and he has a great Scottish accent as well.

Didn't know it could be so easy and stress free.

In all of the 25 years of purchasing a new and or used vehicle, I will have to say that our sales agent, Jamie Barker, at Mercedes-Benz of Cary gave me the best experience I have ever had in purchasing a vehicle. I came in looking for a particular car that was advertised online, it was there and for the price promoted. The buying process was quick, simple, very efficient and extremely professional. I would say all in all it was under 2 hrs. to purchase the car and that was with a long test drive. There were no games and no pressure tactics. I would without a doubt recommend, and have already to my friends, come in and see Jamie and be exposed to how car buying should be. Oh, and he has a great Scottish accent as well.

My review of David Burr

I had an excellent car buying experience at Mercedes-Benz. I was lucky enough to work with David Burr and could not be happier with the service he provided. I would highly recommend David and Mercedes-Benz of Cary for anyone looking to purchase a new car.

Simply Excelant

John was very friendly and guided me through the car buying experience. I had never leased a car before, so John was very helpful in finding me the right one at the right price. Would definitely recommend him for any buyer.. Thanks John

Outstanding Service

I recently purchased a new vehicle from Bert Bowers at MB-Cary. I found Bert to be very friendly and extremely knowledgeable of the vehicle and its options. He was not pushy and the test drive went well and was very useful. Bert answered all of my questions and I felt the final sales price was fair. My overall experience was very positive and I would highly recommend Bert to anyone interested in purchasing a vehicle from MB-Cary.

Outstanding customer service!

I would to thank David Burr for his great personality and patience to work with me. I had been looking for a particular car for more than six months. When I walked in the dealership and saw the car that I had been looking for he ensured that it was the vehicle that I wanted. He was patient in working with me on the price and ensured that the vehicle was the one I wanted. This is the third car that I've purchased from Cary Mercedes Benz with the assistance of David Burr. He strives for 100% customer satisfaction. I will recommend him and Mercedes Benz of Cary to anyone looking to drive the Best and first vehicle ever made, Mercedes Benz.

John Kuzman is the BEST!!

I saw the new GLC 300 on the Mercedes website in November 2015 and I left my name on the waitlist to be called when a model came in. John Kuzman called to let me know it was in and proceeded to help me through the car buying process. He was extremely pleasant, helpful, and knowledgeable and helped me to create a beautiful, custom-built GLC!! Two weeks ago, I unfortunately learned of my mother's sudden passing about 20 minutes before John called to let me know it was ready. I was halfway hysterical and John couldn't have been more gracious. He expressed his condolences and told me not to worry about the car, and to just get back with him whenever I was ready. Not once did he pressure me about completing the transaction or when I would be able to pick it up and I truly respected and appreciated that. It was extremely hard to be excited about having a new car after my mom passed, but I was able to pick it up 3 days ago and it was probably the first time I have really smiled in 2 weeks. So, a big thank-you to John for being the BEST consultant I could have asked for!!!!

My Experience at Mercedes-Benz of Cary

We purchased my Mercedes-Benz GLK 350 at this business last week. We were very impressed with Dan Keenan (salesman) who greeted us as soon as we drove up. He was very knowledgeable of the vehicle we were interested in purchasing. He treated us in a very professional and unique manner. Much more, he was very much available for calls when we had questions. Thanks Dan for the service!!! My niece was "wowed" about my car and I told her when she gets ready to buy, she needs to go to the Mercedes of Cary and ask for Dan. I love my car!!!!

GREAT EXPERIENCE with MB of Cary and John Kuzman

John Kuzman and his associates made this process very easy for me and my family. This was my first experience with MB and I didn't know what to expect. I am not a high roller by any means and I was trading in a pick-up truck so I am sure I didn't "look the part" when I walked thru the door but John was a down to earth guy who put me in the right car for my needs. They gave me a very fair price on my trade. I love my GLA and I would recommend John to anyone who is interested in purchasing a car from MB of Cary! Mike (Sales Managers) was also very helpful in facilitating a resolution to a registration issue in my home state. We look forward to doing business with MB of Cary in the future!

Very Pleased, Indeed!

I am so pleased with my new car purchase from Mercedes Benz of Cary! Jamie Barker was incredibly helpful throughout the entire process. I felt Jamie was very genuine and I got a sense of trustworthiness while working with him. I could not be more pleased! I took my car in today for a complimentary car wash and I must say what a nice treat! They really make you feel taken care of here.. Thank you, Jamie and Mercedes Benz of Cary!

Well Worth a trip to Cary

We have bought two Smart Cars from David Burr and found him to be very knowledgeable, trustworthy and followed through with what he said he would do. When you have a question before the purchase and after, he is always there to help. The whole team, made the experience great.The Schramm's

The absolute best!!

Purchasing from Mercedes of Cary is the best decision we could have made! The facilities along with service and staff are wonderful. Along with finding another wonderful vehicle for our family, getting to do it with Bob McGuire, Master Certified Consultant was a delight. Bob McGuire is AMAZING about making sure you have everything you need and could want to make the best purchase. The kindness,thoughtfulness, and going above and beyond was unbelievable, all to make sure that we are happy. We not only have made wonderful purchases but will always work with Bob McGuire and encourage anyone looking for a Mercedes new or cpo to let Bob McGuire give to them what he has to us, piece of mind and ultimate confidence in our purchase!!

Buying a car at <-B of Cary

I have been buying cars for over 50 years, and generally hate the entire process. What a pleasant surprise it was when I shopped at M-B of Cary and found it to be the most pleasant car buying experience I have ever had! There was no pressure from anyone, no lying, no playing games. Everyone with whom we came in contact was friendly and eager to assist us with whatever we needed I will definitely be sharing this good news with my friends, and will consider this dealership first for any car purchses in the future.

well worth the 2 hour trip

I found Mark to be one of the most honest salesman I have ever talked to in my 60 years of life. when I got there I was expecting every thing to change from what he told me on the phone, from interest rate, to payment, to term. but everything was exactly what he promised me on the phone. I found the overall dealership very nice as were all the folks who all took a moment to just say hi.

Great Car-Buying Experiece

I just bought my 7th Mercedes, and 5 of those were from Bob McGuire of Mercedes-Benz of Cary. Bob is without a doubt the best salesperson I have ever had. He is honest and not pushy. His knowledge of the vehicle is amazing. The dealership is also the best I have experienced - and I have experienced many. Every associate works hard to make the dealership experience enjoyable. They honor the warranty and their work without any argument.

Asked to leave

After buying 4 brand new cars here, I was TOLD I cannot use this store to service my car. Marty Hay, a horrible man to deal with and the GM, that I have not even met told me to never come there again and to find somewhere else to service my MB vehicles..

Great experience!

When we were in the market for a used Honda, we would have never imagined looking at the Mercedes-Benz dealership. Boy were we wrong! This is the first place we should have looked. I thought that we would feel so out of place at such a high-end dealer, but from the moment we arrived we were made to feel at home by every single person that was there. Jamie Barker treated us as if were long-time customers. We arrived shortly before closing on a night that was threatening bad weather,but no one there rushed us or made us feel like a bother. Plus we got a fantastic deal, on a fantastic vehicle! This was a better experience than going to the Honda dealership! Thanks again Jamie, and when we are in the market for another vehicle, you will be the 1st one we turn to .

Great Experience!

When we were in the market for a used Honda, we would have never imagined looking at the Mercedes-Benz dealership. Boy were we wrong! This is the first place we should have looked. I thought that we would feel so out of place at such a high-end dealer, but from the moment we arrived we were made to feel at home by every single person that was there. Jamie Barker treated us as if were long-time customers. We arrived shortly before closing on a night that was threatening bad weather,but no one there rushed us or made us feel like a bother. Plus we got a fantastic deal, on a fantastic vehicle! This was a better experience than going to the Honda dealership! Thanks again Jamie, and when we are in the market for another vehicle, you will be the 1st one we turn to .

Bob McGuire is THE MAN

I have purchased two vehicles from Bob McGuire in the last couple of years. The first was my first European car. I got there late one night and Bob was nice enough to take time to let me test drive several cars. I settled on an E-550. He stayed late past closing to make sure I got all the time I needed to test drive and ask questions. Then a couple of months ago as I was taking my E-550 in for scheduled service, I noticed this awesome looking Jaguar XK-R convertible sitting out front. I asked Bob about it, took it for a ride and then told Bob I would like to buy it. He said no problem, I filled out a short form and went to lunch with my wife. An hour later I came back, signed paperwork and drove my new to me Jaguar home. All I can say is that Bob McGuire and Mercedes-Benz of Cary have been awesome to deal with. From sales to service, they are always top notch.

Bob McGuire is awesome

I have purchased two vehicles from Bob McGuire in the last couple of years. The first was my first European car. I got there late one night and Bob was nice enough to take time to let me test drive several cars. I settled on an E-550. He stayed late past closing to make sure I got all the time I needed to test drive and ask questions.Then a couple of months ago as I was taking my E-550 in for scheduled service, I noticed this awesome looking Jaguar XK-R convertible sitting out front. I asked Bob about it, took it for a ride and then told Bob I would like to buy it. He said no problem, I filled out a short form and went to lunch with my wife. An hour later I came back, signed paperwork and drove my new to me Jaguar home.All I can say is that Bob McGuire and Mercedes-Benz of Cary have been awesome to deal with. From sales to service, they are always top notch.

Great Experience!!

Mark Nasholm just helped me purchase a Mercedes C-Class and I couldn't be happier. He was so polite, informative and knowledgeable. The experience could not have been better. I walked in, sat down with Mark and in a very short time, we had a deal with the car I wanted and with a price I was comfortable with. Mark has been quick to answer any questions I have (he is very patient) and his enthusiasm about this vehicle is contagious. Everyone at Mercedes-Benz of Cary has been wonderful to work with. Thank you for a pleasant and fun experience! And Mark, see you at the carwash!!

David Burr is AMAZING!!!

I could not have asked for a better buying experience. He made the buying process so seamless!!! I communicated with him over the phone and literally showed up to the dealership an hour later and he had the car ready and the paperwork ready for me to sign! I have never had a car buying experience this easy. He was so knowledgeable about the car and helped me to understand all the special features. He's so easy to work with and wants to be a long term resource for the life of my car, not just the sales guy!!! You get the true Mercedes experience with David!!!

Thank you Mercedes-Benz Cary

I was looking for a luxury car that was also sporty that was in my price range and recently got a 2016 C300 4matic--my first experience with a Mercedes. I was lucky to have Mark Nasholm and Mike Newman helping me, so I received double the great sales service from M-B of Cary. Mark was helpful in suggesting the type of car I might like and going over all the details. Mike informed us of ways to get good financing and help from USAA. Both were great in answering all of my questions. I really love my new car with all of its amenities. It is fun to drive and I look forward to learning more about the Mercedes brand.

Ask for Mike Newman!

Mike Newman did a great job of helping my mother-in-law buy her Mercedes in 2003 so we asked for him when we decided to lease an SL 550. We weren't disappointed! He answered all our questions and worked hard to get us the best deal possible. When the car was delivered, he answered all my question and made sure I was comfortable with it before turning me loose. Mike will take good acre of you!

Ask for David Burr! You will not be disappointed!

If you are interested in purchasing a vehicle from someone who truly cares about you as the customer, I would recommend David Burr. We just purchased a new GLE350 and David went above and beyond to locate the vehicle that met our needs - not an easy task given the popularity of the model and the timing of our purchase. Adding to this, David's personality is exactly what we wanted in a representative. His patience is unwavering, his smile is constant and his positive yet low-keyed approach to the process made the entire sales experience enjoyable. I would add that David was very knowledgeable about the line of MB vehicles and he conveyed this information in such a helpful way. He played a major role in helping us decide on the purchase that best aligned with us as individuals and did so without any pressure. We are repeat customers at MB-Cary. And David is truly a reason for us to return in the future and to continue that relationship!

excellent service very nice facilities

I purchased my 1st E Class from mike newman when your dealership was on capital Blvd in 2002 I have since bought a new 2005 E Class, a new 2011 E Class and on Dec 24th I purchased a new 2016. all from mike newman. He has always been very helpful answered any questions that I might have. I hope to continue this good relationship with him. I have always carried my car to your dealership for all services. thanks very much for all your good staff. Edwin Smith Jr. Erwin N.C. 28339

Shopping for a new car

Last week my husband and I visited Mercedes-Benz of Cary to look at a car we were interested in purchasing. Bert Bower introduced himself to us and asked how he could help us. The experience we had there was very, very good. We got good information about the features of the car and also took a very nice long test drive using the basic features. There was no pressure put on us and we did indeed buy the car. Bert did everything he could to help us and we appreciate his helpful, polite manner. We look forward to enjoying our new car and we feel we've made a new friend in Bert Bower. Thank you for your help Bert!

Buying a Car With David Burr

This is my third car buying experince with David Burr. He is easy going and knows Mercedes inside and out! I have and will send my family and friends to see him. If you are looking for a Mercedes David Burr is the "Man" to see at Mercedes of Cary!

Great customer service

I recently brought a new car from MB-Cary. I met with Richard Meagher who was extremely attentive to my specifications and desires regarding my new car. Richard took the time to explain all the great technologies in my new vehicle, but even more than that he never made me feel rushed or pressured regarding my purchase. Great customer service!I would definitely recommend MB- Cary and Richard Meagher and William Ball who did everything to make me happy and comfortable with my purchase. F. Saunders

Awesome Buying Experience with David Burr

My wife and I had an awesome car buying experience with David Burr on Christmas Eve at the Cary MB location! We found David to be super fun to work with and very knowledgable about the product line. David is a very good listener and helped us to focus on what vehicle would best suit our needs. We were looking at the new GLC300 SUV and were very impressed, but there was a 3 year old GLK350, which was in immaculate condition and 12k less. When we expressed an interest in the latter vehicle, David smoothly transitioned to showing us this vehicle and we ended up buying it. Even though it was Christmas Eve and the dealership was closing at 1:00 PM, David cheerfully worked with us until the deal was complete at 3:00 PM and we were able to drive the new car home for Christmas! We highly recommend David Burr as a sales consultant if you are looking at buying a new car.

Great Experience

I have always had great buying experience at the Mercedes dealer of Cary, through Bob McGuire for years, always takes good care of us, he is very friendly, professional with great knowledge in the Auto industry. highly recommended. Thanks Bob, I love my car.

Awesome Buying Experience! Dan Keenan is the best!

Dan Keenan, was very helpful in our buying experience. I cannot thank him enough. We were in and out withing an hour. Very knowledgeable and should be considered a great asset. We definitely will be buying again and again.

SMART buying experience

I WAS AT THE MERCEDES OF CARY FOR A SERVICE RECALL. WHILE WAITING, I BEGAN NOTICING THE SMART CARS MADE BY MERCEDES BENZ. THEN I FELT COMPELLED TO GET A CLOSER LOOK AT THEM. I WAS MET BY MR. CHRIS NEWMAN (SALES & LEASING). HE WAS SIMPLY AWESOME AND A WEALTH OF INFORMATION. HE BEGAN TO GIVE ME A HISTORY OF THE SMART CARS, THE INCREDIBLE GAS MILEAGE, HOW HE ENJOYED HIS SMART CAR FOR THE PAST 3 YEARS. HE ALLOWED ME TO TEST DRIVE ONE OF THE VEHICLES AND IT WAS A NO-BRAINER FROM THERE. I KNEW THAT I WOULD JOIN THE "SMART" CLUB. LEASING THE VEHICLE WAS HASSLE FREE! BUYING/LEASING A VEHICLE WAS AN AWESOME EXPERIENCE WITH THE DEALERSHIP. I MET ALL OF "SMART" REPRESENTATIVES, AND THE MANAGER; THEY ALL SHARED THEIR EXPERIENCE WITH DRIVING A SMART CAR. MR. NEWMAN IS A VETERAN, HIM AND MY HUSBAND, WHO IS ALSO A VETERAN HAD LOTS TO SHARE ABOUT THEIR MILITARY EXPERIENCES. THAT WAS THE DEAL BREAKER! SO NOW, I AM A "SMARTIE" TOO.

Great buying experience!!!!!

I was interested in buying a German convertible and went to MB-Cary to take a look. I had previously met Product Expert John Kuzman at a MB-Cary sponsored golf tournament. The day I went to the dealership, Another product Expert Jamie Barker greeted me. So I received great treatment from 2 experts. I was treated with courtesy and respect. No pressure to buy anything. The decision was entirely up to me. The fact that they did not pressure me was one of the reasons I decided to make my purchase that day. I'm glad I did decide to buy there as the entire dealership is awesome. The finance manager William was a delight to deal with. I had to get a follow up item taken care of. The service guys are great as well. I am looking forward to my new relationship with the people at the MB-Cary dealership.

A joyous experience!

I was treated with care and respect from David from the minute I stepped through the door. He helped me through the whole day. I would gladly recommend some one to visit and do business with Mercedes-Benz of Cary. Thanks for all the help! God Bless!Joylett Perry

Great Buying Experience

It was time for my wife to trade in her well used car for a new one. We were shopping around for a new luxury car. After trying several makes and models at various dealerships, we ended up at Mercedes Benz of Cary. My wife knew from the time that she sat in the 2016 GLA250 and took it out for a test drive, that we would be taking it home. The best part of the whole buying experience was being helped by a Sales Consultant named Bob McGuire. I have never felt more comfortable and at ease around an automobile salesman than I did with Bob. He has the kind of personality that just makes you forget that you are buying a car. He is very knowledgeable about his job, and I got the feeling there wasnt a question he couldnt answer. In fact, we asked so many questions and he never seemed to tire answering them. Its hard to say that you have fond memories about your buying experience at any automobile dealership, but this is one I can say we definitely do. I can only hope that the next person who steps through the doors of MBoC will have the pleasure of dealing with Bob McGuire.I hope you see this Bob. Because of your passion for your job, for Mercedes Benz, and most of all for your customers, I can say with a certainty that our next car will be a Mercedes Benz, and I hope we have the pleasure of dealing with you again.Best regards,Rob Bond and Xiao Xu

Best Car Buying Experience Ever

It was time for my wife to trade in her well used car for a new one. We were shopping around for a new luxury car. After trying several makes and models at various dealerships, we ended up at Mercedes Benz of Cary. My wife knew from the time that she sat in the 2016 GLA250 and took it out for a test drive, that we would be taking it home. The best part of the whole buying experience was being helped by a Sales Consultant named Bob McGuire. I have never felt more comfortable and at ease around an automobile salesman than I did with Bob. He has the kind of personality that just makes you forget that you are buying a car. He is very knowledgeable about his job, and I got the feeling there wasnt a question he couldnt answer. In fact, we asked so many questions and he never seemed to tire answering them. Its hard to say that you have fond memories about your buying experience at any automobile dealership, but this is one I can say we definitely do. I can only hope that the next person who steps through the doors of MBoC will have the pleasure of dealing with Bob McQuire. I hope you see this Bob. Because of you, I can say with certainty that our next car will be a Mercedes Benz, and I hope we have the pleasure of dealing with you again. Best regards, Rob Bond and Xiao Xu

Great car buying experience

After spending a couple hours looking around at other dealerships in the area, I decided to take a look at a Mercedes. John Kuzman greeted my wife and I when we arrived. He pointed us in the direction of the cars I was interested in and left us alone to browse the inventory. A welcome change from all the other sales people we had seen that day that wanted to follow us around like lost puppies. Just as I came across the C250 I was interested in, John came up and offered a wealth of knowledge and a test drive. After the test drive John showed us around the well appointed facility. Another associate noticed my 5 year old and gave him a matchbook car, a Mercedes of course. A nice touch, he loved it. Service after I bought the car was also excellent. I highly recommend these folks.

My first Mercedes, and I have loved the whole process!

I have used this dealership's service department for years to service my Smart Car - but my family situation changed and it was time to get a sedan. The process of picking out what I wanted was smooth and helpful - respectful of my specific interests. The updates as I waited for the car to get made and delivered were nice to receive. And the process of closing out the sale was smooth and worry-free. I'm loving the new car, and happy that my experience getting it was made so hassle-free! David listens well and is truly helpful; you won't go wrong working with him to find out what you really want.

PROFESSIONAL GREAT EXPERIENCE

Being an outside sales rep and a road warrior" I have owned several Mercedes over the past 20 or so years. My experience with Mercedes-Benz of Cary is the best car buying experience I have ever had. David Burr was my sales rep. David was patience in helping find the car that I needed and wanted with NO pressure in anyway. He knew everything about my C300 and demonstrated some really unique features both on the lot and during the test drive. He was knowledgeable, efficient, extremely courteous a consummate professional. The dealership itself is comfortable, clean and full of considerate and friendly people. I am very happy with my experience at this dealer and am very impressed with the people who work there. They stand by their word and deliver on quality and service. My experience started Thanksgiving Eve when my C350 had trouble and could not be taken on a trip home. Mr. Bell and staff insisted I take a loaner and drive it to my family for the holiday. I could not be more thankful and appreciative for how processional David Burr and Mr. Bell are and how they make you feel welcome and part of a family with their kindness and understanding. Words you rarely hear about a dealership or sales rep TOTAL TRUST. I am very impressed and will definitely buy there again.

FULL OF KNOWLEDGE BEING A SMARTIE

I WAS AT THE MERCEDES OF CARY FOR A SERVICE RECALL. WHILE WAITING, I BEGAN NOTICING THE SMART CARS MADE BY MERCEDES BENZ. THEN I FELT COMPELLED TO GET A CLOSER LOOK AT THEM. I WAS MET BY MR. CHRIS NEWMAN (SALES & LEASING). HE WAS SIMPLY AWESOME AND A WEALTH OF INFORMATION. HE BEGAN TO GIVE ME A HISTORY OF THE SMART CARS, THE INCREDIBLE GAS MILEAGE, HOW HE ENJOYED HIS SMART CAR FOR THE PAST 3 YEARS. HE ALLOWED ME TO TEST DRIVE ONE OF THE VEHICLES AND IT WAS A NO-BRAINER FROM THERE. I KNEW THAT I WOULD JOIN THE "SMART" CLUB. LEASING THE VEHICLE WAS HASSLE FREE! BUYING/LEASING A VEHICLE WAS AN AWESOME EXPERIENCE WITH THE DEALERSHIP. I MET ALL OF "SMART" REPRESENTATIVES, AND THE MANAGER; THEY ALL SHARED THEIR EXPERIENCE WITH DRIVING A SMART CAR. MR. NEWMAN IS A VETERAN, HIM AND MY HUSBAND, WHO IS ALSO A VETERAN HAD LOTS TO SHARE ABOUT THEIR MILITARY EXPERIENCES. THAT WAS THE DEAL BREAKER! SO NOW, I AM A "SMARTIE" TOO.

PROFESSIONAL and TRUSTWORTHY

Being an outside sales rep and a road warrior" I have owned several Mercedes over the past 20 or so years. My experience with Mercedes-Benz of Cary is the best car buying experience I have ever had. David Burr was my sales rep. David was patience in helping find the car that I needed and wanted with NO pressure in anyway. He knew everything about my C300 and demonstrated some really unique features both on the lot and during the test drive. He was knowledgeable, efficient, extremely courteous a consummate professional. The dealership itself is comfortable, clean and full of considerate and friendly people. I am very happy with my experience at this dealer and am very impressed with the people who work there. They stand by their word and deliver on quality and service. My experience started Thanksgiving Eve when my C350 had trouble and could not be taken on a trip home. Mr. Bell and staff insisted I take a loaner and drive to my family for the holiday. I could not be more thankful and appreciative for how processional David Burr and Mr. Bell are and how they make you feel welcome and part of a family with their kindness and understanding. Words you rarely hear about a dealership or sales rep TOTAL TRUST. I am very impressed and will definitely buy there again.

Real Smooth Experience!!!

My time spent with Jamie Barker made the car buying experience extremely pleasurable for me and my wife. I was very pleased with the attention that Jamie gave us when we decided to purchase a car from MB of Cary. We decided to give our business to MB of Cary because the car buying service, USAA, recommended them and we are glad that they did. Jamie was introduced to us by Ben Metzler. Jamie immediately took charge and showed us a car that we liked; however, we couldn't make a deal on that model because of trade-in differences, but we settled on another model and committed to a deal. The car had to be shipped from another dealer. That transition was effortless and smooth. After the car arrived, we took possession after Jamie gave us an overview of all the features and options. Thank you Mercedes-Benz of Cary, Ben Metzler, and Jamie Barker for a professional car buying experience!!

Highly recommend MB of Cary with David Burr!

The best service ever at MB of Cary with David Burr! I am the repeated customer with David. He always takes the best care of me and makes sure I make the right decision with my new car. After I purchased the car, David still followed up and checked if I had any questions or any problems with my car. I always get the best experience with him. Thank you David for all your hard work and big help...You are the best!

David Burr Rocks!

David Burr was a pleasure to do business with. He's very knowledgeable and responsive. Throughout the buying process, he stayed patient, answered all of our questions very quickly and kept us up-to-date. It was such an enjoyable experience to buy a car from David. The next time we buy a Mercedes, it will be David that we'll buy from. I would highly recommend David Burr for anyone looking to buy a Mercedes.

I recommend MB of Cary and Bob McGuire

I had a great experience purchasing experience with Bob McGuire. He had a lot of patience with all my questions, acted with decency throughout the negotiation, and ensured the car was in impeccable condition on my arrival to pick it up. I strongly recommend MB of Cary and Bob specifically.

Bert Bowers- get your car from him!!

After searching everywhere for a wagon, Bert Bowers promised to find one for me. Considering I live in Arizona and Bert is in North Carolina, I was a little skeptical that he would be able to keep his promise. Well, I am in my BEAUTIFUL wagon and it was all thanks to him and MB of Cary. Unlike what you commonly hear about the car shopping experience, I was in very capable and trust worthy hands. Bert is extremely dedicated to his clientele and offers the best service experience. I would highly recommend reaching out to him for any Mercedes Benz need- regardless of your location!

Great buying experience

I have bought three Smart Cars from Cary Mercedes. I drove my first Smart Car from Fayetteville, NC to Skagway, Alaska before taking the ferry to Juneau. It was a great trip of several trips I took with my Smart Car. After 60,000 miles I traded in for a Convertible Smart Car I ordered to my specifications. It was an excellent car climbing Pikes Peak. After visiting Yellowstone and several other places out West, I was headed to Carlsbad Caverns from Cortez, Colorado. Unfortunately, a woman decided to do a U-turn in front of me when I was driving 55 mph. All of the cars safety features performed exactly as they were designed. The car was totaled, but I only suffered minor cuts, bruises, and sprains. Hint-stop blowing the horn before you hit. Chris Newman was extremely helpful in getting me into my third Smart Car. When a car protects you in an accident, you buy another one. Unfortunately, my previous convertible was one of the last convertibles made in that model year and no convertibles were available. I will return when it is time to get a new Smart Car because of my previous experiences. My personalized tag reads GIANTRED.

MBENZ SERVICE ADVISOR RECOMMENDATION (K.Fredlund/MBenz-Cary)

This is a serious Recommendation for Service Advisor (Kim Fredlund/MBenz-Cary) based on my multiple SL 550 Models and 7 years of both routine and non-routine Repair Experiences with her that in all Serv-ice Appointments (sometimes simple and other very complicated Warranty Issues) showed her superior Professionalism (this means she always handled it "right all the way to the end") for this Customer. She always took the additional time Upfront (for real pre-Repair explanations/costs) and also again at the Back End (with same thorough Repair Itemizations and Re-explanations for changes) that smoothly/ confidently satisfied all my usual high dollar M-Benz Cost Apprehensions. This was always her MO even in the hectic flow of multiple Customers/Technicians/Phones at her "Action Central Desk". This Service Advisor took the unrushed time/conscientious effort in the middle of all that Desk Action Confusion at many AM Check-Ins to show me real (not rehearsed/not same old Advisor Lines) attention to really put me and my car problem first when it was my turn. She never shuffled me through the Service Checkout Process with all the "push pressure" she is under, and always does the walk-over to Cashier still answer-ing my questions and making sure I know my next Service Updates Info, never "dumping me off" there and just leaving. Simply put in straight Street Talk that says sit all.....she really "Gives a Damn" (GAD) about me and my 2 SL 550 cars for my last 7 years at M-Benz of Cary Service Dept.

Best buying experience ever

We recently purchase a car from Mercedes=Benz of Cary and it was by far the best experience we have ever had. Mark Nasholm is very professional and is very thorough explaining all the features of the Mercedes products. Everything from test driving to working with the finance team was first class.

Best buying experience ever

We recently purchase a car from Mercedes=Benz of Cary and it was by far the best experience we have ever had. Mark Nasholm is very professional and is very thorough explaining all the features of the Mercedes products. Everything from test driving to working with the finance team was first class.

Great service and a great relationship!

My husband and I consider the service aspect of a new vehicle when making a new car purchase. Will the process be convenient? Will the costs be reasonable? Will we trust the people in the service department? Given our history with MB of Cary and the three vehicles that have cycled through their service department, I can assure you the answer is a consistent "yes" to each question. Over the past couple years we have worked with Kim Fredlund as our service representative. Kim makes certain that our service standards are met with each and every visit. She has earned our trust and has built a great relationship in doing so. It is wonderful to have Kim there and know that she works with a great service team to care for our vehicles. We would recommend Kim and MB of Cary to anyone, and have done so on many occasions.

Bert Bowers will get you in the car you want

I live in Arizona and still had to buy my car through Bert Bowers in NC! That should indicate just how great he is with his customers. In my desperate attempt to buy a used E-class 350 wagon, he came to my rescue and promised (even thousands of miles away) that I would love the car. I took him at his word and he delivered. I received my beautiful, like new, wagon a few days ago and I could not be happier!

Best Service

We have bought two cars at Mercedes-Benz of Cary, and love them. The most exceptional part is the service we receive from Meredith. Meredith has assisted us since we bought our first car, and she is clearly top notch. We have never received the type of customer service we receive at MB of Cary. Meredith is truly phenomenal, and treats all of her customers the way they want to be treated. She is on top of everything, and exceptionally thorough. I honestly believe she should be training everyone on how to service customers. She has a gift!

Terrific Service Advisor

The most important reason why I continue to do business with MB in Cary is the outstanding service advisor, Meredith Sharpe, that takes care of my two Mercedes-Benz cars. Convenience is always top notch, but the openness, accurate information, suggestions and ensuring all service is complete, done properly and clearly explained is unique in my experience. Quite honestly, it is like having a good friend helping you out getting your car serviced.

Exceptional Customer Service

I am always extremely satisfied with my service and experience when dealing with everyone at Mercedes Benz of Cary. My Service Advisor Meredith Sharpe has always been extremely nice and very helpful with any and all problems that I have encountered with my vehicle. I would highly recommend the team at Mercedes Benz of Cary to anyone else looking a truely one of a kind automotive experience. (It would not allow me to fill out all the stars but i would definately give a 5 of 5 overall)

Perfect Buying Experience

David Burr made buying my car a simple, responsive, and enjoyable experience. His attention to detail went so far as to spend 45 mins in the car educating me and customizing the tech interface of my CLS while continue to fine detail the interior. I don't want to buy another car for a few years, but David will be a go-to salesman.

service after the sale

I have bought several MBs from David Burr at MB Cary. Today I bought a new SL400. David is a true customer advocate who puts forth the extra effort and follows up after the sale. If I ever need something, all I have to do is text or call him. I can't speak highly enough of David.

MB Golf Ball on Roller Skates

Chris Newman, thanks for taking time to answer all our questions about the 2015 Smart car. This was to be a casual (first time) visit to MB of Cary to see the Smart cars. Chris met the wife and I with a smile on his face and a handshake. Chris showed us what was in inventory and we talked about available options. We focused our attention on a Passion model with the options we wanted. The wife and I each took a test drive around Cary and the more we drove the car the better we liked it. The get-up and go this car had was awesome, the proposed gas mileage was great also. We leased the Smart car. Chris Newman has stayed in touch with us and is available whenever we need him. Our friends have given our Smart car a new name: Golf Ball on Roller Skates because it is so quick, snappy, a head-turner on the road, and can park anywhere. Thanks again Chris for your friendship. We have told many people about our experience with Chris and MB of Cary

Great experience

We just bought our second car and had a greet experience. Chris Newman was great help in working sigh us to find the exact car we were looking for.He did a great job during the whole process. I would highly recommend Chris and the Leith Cary MB dealer.

Great experience with Chris Newman at MercedesCary

We were fortunate to have Chris as our salesperson for our 2015 C300 we recently leased. Chris was very patient with us, as our time frame for making a decision was about three months. We test drove the car a few times. Most important, Chris found us a fantastic opportunity on a loaner car that came in. Had it not been for Chris, we might have made a different choice. We are 100% satisfied with the experience at Mercedes Cary, with the C300, and with Chris.

Always awesome experience.

I always have an awesome experience when I go to the Mercedes-Benz of Cary dealership.Richard Meagher helped me get my first Smart car back in 2013 and then he and the team helped me get into the new 2016 model when my lease was completed. Richard had been working with me for months getting ready for when my lease would end and the new fleet would be coming in. He helped me with the lease extension program until the new fleet arrived. Then when I went in for the turnover and pickup of the new car the whole team worked on making sure I was able to drive out of the lot a satisfied customer. Richard, Cherie, Chris, & Johnathan all went out of their way to help me and I appreciate it. They dealt with some hiccups on the finance side that were worked out because of my standing history with the previous car. The whole team there likes to see happy customers and I am definitely one of them!I should also note that I always took my previous smart car for services there since they have a dedicated center for the smart car and I will of course be taking my new smart car there for all services as well.Every time I go in for the services they clean and wash the car so I head home in what feels like a shiny new car - love that aspect of my service visits.And just so you know - they have a comfortable waiting area with nice big seats and a section for those with laptops/tablets to sit and work/catch up on emails if they need to. Oh yeah and Keurig coffee, tea, & cocoa so you are covered for your caffeine :) while you're there.

A dream come true . . . . .

I have been dreaming of owning a Mercedes-Benz E-Class for years. With my children grown and finished with college, it was now time for me. David Burr could not have been more patient in my search for the perfect car, and, have mercy, it took months. He was so professional and never pushy. He is the epitome of someone who consistently delivers impeccable customer service. I could not be happier with the car I purchased or the customer service I have experienced. I would recommend Cary Mercedes-Benz and David Burr to anyone considering this luxury purchase!

Pleasant buying experience

Excellent buying experience with Mark Nasholm! Very professional and knowledgeable.

Wonderful experience with this dealership.

Our family has purchased 3 cars from Mike Newman (1 new and 2 used) and each time we were extremely satisfied with both the quality of service and the quality of the car. When signing the papers Mike continuously emphasized that this was only the beginning of our relationship and he has proved that over the time we have known each other. Mike sincerely cares about his customers and is willing to help in any way that he can! We would definitely recommend Mercedes of Cary and Mike Newman.

Happy Wife and Happy Life

My husband decided to buy me a car. He and I came in to look for a Benz and not knowing where to start. Mission accomplished in not so many visits. John has found me my dream car. He asked questions to know our lifestyle, what's important to have in a car and what is there to offer. John acted very professionally, no pressure in making a decision quickly and just gave us options on what is there to buy. We truly enjoyed time and dealings with John. He's a true asset to your Mercedes-Benz Cary dealership. We are very happy and the customer experience is superb PS the reception staff is great as well!Thanks to Mercedes-Benz of Cary and to John Kuzman. I give you 5 thumbs up if I had that many.

Great experience at MB in Cary with Mark Nasholm!

My husband and I were at MB Cary on Friday, September 18. Mark Nasholm was our salesperson that day and he was the perfect salesperson!!!! He was personable, and truly cared about helping us find what suited our needs!! He was engaging, fun, and very knowledgeable. I loved his enthusiasm!!! We purchased a gorgeous car and Mark never rushed us. It was a very pleasant experience all around and I look forward to a continued relationship with Mark and MB!! Congrats to the entire MB Cary team for exemplary customer service.

Happy Wife Happy Life

My husband decided to buy me a car. He and I came in to look for a Benz and not knowing where to start. Mission accomplished in not so many visits. John has found me my dream car. He asked questions to know our lifestyle, what's important to have in a car and what is there to offer. John acted very professionally, no pressure in making a decision quickly and just gave us options on what is there to buy. We truly enjoyed time and dealings with John. He's a true asset to your Mercedes-Benz Cary dealership. We are very happy and the customer experience is superb PS the reception staff is great as well! Thanks to Mercedes-Benz of Cary and to John Kuzman. I give you 5 thumbs up if I had that many. Jen and Keith Cary, NC

Another wonderful transaction!

David Burr and the Mercedes-Benz of Cary team are wonderful! I just leased another Benz SLK series. Bigger and more efficient Once again David surpassed my expectations! He is professional, efficient and very personable. In all my years of shopping for automobiles he has been the best ever! Trust me, I've shopped for many vehicles! Thanks David! Will send everyone I know your way!

Great experience at MB of Cary!!!

I had a wonderful experience at MB of Cary. We have a personal friend who works as the Sales Manager at a neighboring dealership and he introduced me to John Kuzman. He was a wonderful salesperson to work with in the purchase of my C250. I am a person who gets challenged by technology and features quickly but John spent ample time with me explaining how to use all the great features that the car offered and when I left the dealership, I felt like I could use my new cars "bells and whistles" with ease. I never felt pressured or uncomfortable in the shopping or buying process. He listened to my needs and delivered. The entire experience from the time we walked on the lot, entered the showroom, test drive, completing the paperwork, EVERYONE was friendly and kind to us. Everyone spoke and said "hello"-- even people we were not working with in the buying process. This is a very cordial team and a simple "hello" goes a long way in my eyes. It was a kind, pleasant experience and I would definitely recommend this dealership and John Kuzman without hesitation.

The Best Sales Process I Have Ever Encountered

The sales process, professionalism, and knowledge and expertise of this dealership and its people are remarkable. This was the first time I have purchased a Mercedes and it was not anything like the typical torture involved in the sales process. The process of buying or leasing a car has never been something I enjoyed... until now. There was no old-school high-pressure sales approach, and the sales person, Bert Bowers, was an expert in the product knowledge and has been working there for many years. It was refreshing to find a sales person who actually knew everything about the cars and could answer all my questions immediately and without any pressure to buy. The process of negotiating the numbers was quick and painless and they were very transparent and honest about every number. I did my homework and their numbers were fair from the start. Bert Bowers is by far the best sales person I have ever dealt with, and their delivery/technology specialist, finance manager and everyone involved are true professionals. It will be hard for me to go anywhere else in the future.

Bob McGuire Rocks!

I loved working with Bob McGuire as much as I love my new 2016 SLK350! The service was impeccable, and the process took little time to negotiate and drive off...I couldn't be happier!!

Best Day Ever

I was on the website for Mercedes-Benz Of Cary and found a car I wanted see. I called the dealership and spoke with Bob McGuire. He made sure the car was still there and asked me to come look at the car. Mr. McGuire was so nice on the phone that I knew I had to see that car. I was greeted by the staff upon my arrival and they immediately got Mr. McGuire. I have bought many cars over the years but this was by far the best experience I have ever had. Mr. McGuire was so friendly and knowledgeable about this car. You know their job is to sell you a car but he was truly a sincere and nice person. The car sold itself but meeting Mr. McGuire made me glad I bought it at Mercedes-Benz Of Cary. I really felt that my business was appreciated. I never felt pushed or overwhelmed during the process of buying my car.

Very Pleased

I leased a C250 from MB of Cary three years ago and was quite pleased with the experience. Since that time the car was serviced at the location twice and both times the experience was exceptional. The sales and service staff are polite and professional. So recently when looking at a new car it was only logical to return to MB of Cary. This time John Kuzman was the salesman that I worked with on the transaction. I went into the process looking at the possibility of acquiring a CLA, but was by no means locked into a decision. Competing brands were very much under consideration. Did a test drive with John and he quickly picked up on the things I was looking for in a car and pointed me towards a C300, and also showed me a way that I could get in the car at a better price than anticipated. The C300 4Matic is everything that I was looking for in a car. The negotiation process with John and his sales manager moved quickly and fairly. They don't give cars away, and are in the business of making money. I understand that fact, and simply was trying to get the best deal possible. In the end I was very pleased with the deal and the entire buying experience. As I pointed out to John, it appears to me that there is a very healthy culture at MB of Cary. The people are friendly and accommodating, and car buying is made easy. I highly recommend the dealership and John Kuzman as a salesman.

Purchase experience for Mercedes GL350

My husband and I purchased a Mercedes GL350 last week, at Mercedes-Benz of Cary. Our salesman, David Burr made the process very easy ! He was well versed on the many features of the vehicle. He even encouraged us to put our Granddaughter's car seat in the car and take her along on the test drive- he was very accommodating. He quickly completed all the paperwork, and made sure we were familiar with the vehicle before we left, and encouraged us to call him anytime with questions. Great experience !

European Delivery Program is Exceptional

Worked with Richard Meagher, very good interactions. MBZ has a great program, they were very accommodating even after our flight was delayed, stayed 2 hours late to allow us to pick up car. Very efficient process, all paperwork taken care of in advance, hotel in Stuttgart very nice, we drove 2500+ miles, drop off in Frankfurt painless, car arrived at dealership in only 5 weeks, all clean and prep for our U.S. use. They switched out EU nav for US, reset everything for miles, set up SAT radio, embrace. Can't imagine how they could have done it better, this was a wonderful way to see Europe in a quality way with excellent support before, during and after trip. Highly Recommended!

Car number 6 bought from the same person/dealer

This is the car number 6 that I bought from the same person, Mr. Mike Newman and same dealer, Mercedes-Benz of Cary. It is enough said ....

I Could Not Be More Pleased

I just leased my third E350 from Mercedes of Cary and every experience has been outstanding. The reason? Richard Meagher, the most professional motor vehicle salesperson I have ever encountered (and I've bought/leased a LOT of cars). What makes Richard special is his genuine interest in providing exactly what I am looking for. After leasing three MB's, he knows what is important to me and anticipates what will make it a special experience. He is knowledgeable, gracious and genuine. I completely trust him and accept what he tells me without hesitation. Not just during the sales pitch process but throughout the lease experience, Richard has been there with advice and counsel and wants my ownership experience to be a positive one. And while I know he knows that will keep me coming back, he goes above and beyond any experience I have had over 40 years of car buying experience. Mercedes of Cary is a good dealership and Richard Meagher makes it great.

Mr. Mike Newman is the best Salesman

Mr. Newman is the Best Being an owner of Bmw's I hesitated with da Benz. If it were not for Mr. Newmans customer service, and going out of his way....I would not be happy. AND IAM HAPPY.

The way it should be!

We purchased our first Mercedes at the end of June - it was a terrific buying experience! Our first interaction with our salesman, Bert Bowers, came on a very hot afternoon when he greeted my wife and I with cups of cold water as we looked around the lot. Absolutely NO pressure. He was there to answer questions and offer his insights. Over the next week we went from looking at used to new vehicles, finally settling on a new GLK 250.

David Burr at Mercedes Benz Cary

I have purchased multiple cars from David Burr. He's amazing. Honest, efficient, and works hard to make the deal happen with no pressure. He is the BEST!

Great service!!

I just recently leased my 2nd Smart Car and had the pleasure of having Mark Nasholm as my salesman. Both experiences where beyond what I have ever had with any other dealership. Mark is an awesome guy who knows exactly what a client needs and wants in their purchase. I have and will continue to recommend him to everyone who stops to admire my cool Smart car in New Bern, NC.

Best in Class buying experience w/ Mark Nasholm

I was in town on Business and searching for a potential new vehicle, really had not intentions of purchasing a vehicle, fortunately Mark Nasholm of Mercedes- Benz of Cary, NC changed that. The professionalism and overall experience was Best In Class. Mark was no pressure and very matter of fact which I respect and appreciate much more than the other dealers I have worked with in the past few weeks. Even after we agreed upon the purchase, he went above and beyond to make sure the vehicle was perfect upon my arrival. Even from out of town I will consider Mark and Leith Mercedes Benz of Cary, NC for my next automotive purchase.

Excellent customer service, friendly staff

We recently purchased our third Mercedes Benz from our salesman Gary Smith at Mercedes Benz of Cary. My wife and I currently live in Connecticut; but choose to be a repeat customer for all our MB vehicles based on the excellent personal and quality service our salesman and the dealership have provided over the past several years. We are confident our salesman will listen to what's important in our purchase. Gary Smith has always met and exceeded our expectations and when you making an important purchase that's very meaningful. There many Mercedes Benz dealerships to select from and not all will provide a positive experience and value you as a appreciated customer. Our family has chosen to purchase from Mercedes Benz of Cary. We will always recommend our salesman and MB of Cary to our friends & family. Thanks for continuing to make our Mercedes Benz purchasing experience appreciated and valued.

Excellent service at mercedes-Benz of Cary

I have bought a lot of cars and worked with a lot of dealers in the last 20 or so years. My experience with Mercedes-Benz of Cary is the best car-buying experience I have ever had. Bob McGuire was my sales rep. He knew everything about my GLK and demonstrated some really unique features both on the lot and during the test drive. He was knowledgeable, efficient, and extremely courteous. My wife and I were done with buying the car in about three hours, which is far faster than my experience with other dealers. The dealership itself is well appointed, comfortable, and full of courteous people. I was very impressed, and will definitely shop there again. Since that time, Bob McGuire has kept in touch with me to follow up with promised options/additions to the car such as a cargo mat for the rear, and a security cover. He replaced the windshield because it had a small chip that I didn't even notice. All of this was no extra charge. The dealer sent a very friendly and knowledgeable driver to pick up the car and drop off a loaner. Bob has been extremely pro-active in taking care of our needs and very responsive to my questions. I am very happy with my experience at this dealer, and am very impressed with the people who work there. They stand by their word and deliver on quality and service.

David Burr and Mercedes of Cary

We recently moved to New Bern which is 21/2 hours away but traveled all the way there so we could deal with David again. We have found him to be very honest and thorough in his follow ups. He always makes himself available and has kept in continual contact with us throughout our ownerships.

Great Experience at Mercedes-Benz of Cary

I purchased a new 2016 E350 4MATIC vehicle from Mercedes-Benz of Cary two weeks ago. From price quote to delivery everything was easy and smooth. Mike Newman was exceptional as my sales consultant. He is professional, knowledgeable and courteous. This is the second Mercedes car I bought from him. He takes the extra steps to make sure the customer is taken care of. Thanks Mike and Mercedes-Benz Cary for the PERFECT experience!

100% Satisfied

Bert Bowers was professional, knowledgeable, friendly and just made the whole experience worry free. I am 100% satisfied with all his work and with the car.

Helpful and friendly staff

MeJust fantastic. Very friendly staff that did their best at making purchasing a car hassle free. Mark offered a fun and carefree experience I haven't experienced at any other car dealership. If you're on the fence about whether to make your next car purchase with Mercedes Benz, let me just leave you with this piece of advice, just do it!mea

Mercedes Benz of Cary With David Burr

Buying my E350 with David's assistance was a pleasurable experience. I came for the usual check it out and left with the car that exceeded my expectations! In the I met a new friend!

Great car buying experience

John Kuzman recently helped me on buying a new Mercedes in MB-Cary. It was a pleasant experience and he was very kind and professional. He explained many details of the car and was very responsive through email, phone calls and text message. I was quite busy at that time and his patience and responsiveness really helped a lot. I would recommend John to anyone who is looking for a Mercedes.

Great car buying experience