Mel Hambelton Ford
Mel Hambelton Ford
Customer Service: 4.7 Buying Process: 4.4 Quality Of Repair: 4.6 Overall Facilities: 4.7 Quality Of Work: 4.7 Friendliness: 4.8 Pricing: 4.6 Overall Experience: 4.7
ADD REVIEW
Felt like a valued customer
I ordered a 2017 Escape. Upon ordering I was told it would take 6 weeks for my new car to arrive. It arrived right on time and on my birthday. I went in and did my paperwork and all went flawless. My salesman was Brian Sladek and my finance manager was James Shock. After the paperwork was done Loren helped me by going over my car and all if it's features. I love my new Escape and Mel Hambelton Ford.
Great experience!
We came into the dealership late at night and after reaching a deal with the salesman we went to see Austin. Austin was very professional and stayed very late to help my wife and I out, he was very kind as well. I would highly recommend using this dealership for any of your needs, They will be straight with you. Thanks so much Austin!
Best car buying experience
Brian was amazing. I visited multiple dealership last few weeks in search of my new car . I came across Mel Hamilton Ford and had the pleasure of working with Brian. Brian was amazing. He kept in touch with me throughout the process and worked hard to get me in the car I wanted . I absolutely loved the way I was treated by him and Casey. These amazing individuals took care of all my needs even when I was a little hard to work with and keep changing my mind on which car I wanted. I appreciate both of them and you have a customer for life! Thanks Brian and Casey !
Review of Mel Hambelton Ford and my sales person
All my contacts were very positive, i.e. greeting coordinator, sales person, paperwork guy and tech person who explain to me all the information about my new vehicle.
Cheating elderly great-grandmothers?!?
My elderly mother went to Mel Hambelton to purchase a used car because Mel Hambelton and his wife attended her church and she trusted them. However, the salesman and the finance manager used very unethical tactics in working with her. For example, they recommended that she put down $5000 cash before getting a loan for the vehicle, but their motivation was to get the amount of the loan down to the actual value of the car to have the loan approved by the bank.This sweet, Christian woman only made 3 payments before a serious fall left her unable to drive at all. At this point we discovered what the car was actually worth and what the dealership had done. We finally sold the vehicle for $2000 less than the remaining principal on her loan, which means that she lost not only the unneeded $5000 down payment, but also that other $2000 for a total of $7000.I'm afraid this is another example of how shady used-car salesmen and finance managers work. Yes, my mother should have taken one of us with her to the dealership, but she has been fiercely independent all of her life and truly believed that the Mel Hambelton name stood for something. It stands for something all right -- shady, unethical behavior to cheat even elderly great-grandmothers. I'm not sure how this salesman and finance manager can sleep at night.
mustang gt 2016
amazing people and place ! bought a 2016 mustang California special from them and sold my 2013 mustang premium to them amazing offer and great price
Caring Dealership
I'm impressed with a dealership that calls you the next day to see how your drive home was! Stan Bogdan has helped me twice now to get the best deal for my situation. If I need anything I've been encouraged to call. I love the new Ford Fusion, style and comfort are even better then 3 years ago. I love Ford company, they take care of their customers!
Another awesome experience!
This is my second time purchasing a new car through Mel Hambelton Ford. My salesman Stan Bogdan has been truly wonderful and easy to work with! Since Stan's transition to a new position he introduced me to Nolan Williams. Since I had a change in mind he made sure that I test drove all my options and answered every question that I had to put me in the vehicle that was perfect for me. It has been a pleasure over the last 3 years working with everyone at Mel Hambelton! They do an excellent job taking care of their customers!
Amazing experience!!! Will always go to Travis for car help!
Travis was great! I traded in my car, ended up not being happy with my trade and he went above and beyond to get me into a car I would love for the payment I was looking for. He did a great job! Couldn't be happier with how everything turned out.
Great Experience
I had Ryan as a salesman and Stan as a sales manager. They were professional, friendly, and fast. I went with a hungry wife and two year old so it could have been a rough trip. They made it as painless as possible. Also I appreciated them listening to what I wanted.
Five Star Customer Service
First I would like to thank our sales person, Cody. He worked himself to death to find just the right truck for my son and car for my wife. He took his time, asked lots of questions and made sure to explain everything. Second I would like to thank the service manager, Scottie. When there was a problem with my son's truck he went far and above what was expected of him to get the problem corrected. I can honestly say that I have never had that type of service before. Having experienced the customer service that you get from Mel Hambelton's people has guaranteed that they will get my future business. This is what car buying should be and very seldom is.
Review
my issues go straight to them and to this point they have been pretty good. Waiting on response on a couple of items but overall a lot better than the other options in town.
As always great care and service
Always easy in and out and well taken care of. Thank you
None to Give
Had a great experience purchasing my new vehicle. One thing that would be nice is not to have to sign so many papers during the financial closing.
Snakes
bought a used car at the price of a new one. I actually wanted a new ford focus st but was told they had none and were not getting any more until next year. That was a lie they have had a few new ones since which ive asked about and was told they were already baught but yet again they are advertized online for sale. My car has dents they refuse to repair because it is used even though i paid $25,000 for a used focus st. They refuse to give me credit to compensate for a car that should have cost me $20,000. They are snakes, liars, and the second they have your money they no longer care what they sold you. First time i ever bought a new car and i will never go back. I will recommend any one i work with at cessna to not deal with them and my fellow service members in the armed forces.
Great folks, great service.
Have been very happy with my service at Mel Hambleton. Was in this week for my regular oil change, and my service tech (Mike I think.....) was very helpful. Told me things about my truck I didn't know, and its now 3 years old!
Right truck, right price
My buddy Brian referred me to Stan for my vehicle needs. He was very busy, yet he made time to listen to my needs and tailor a program to best fit my situation. End result: I was able to buy a new truck and trade in my Escape all in under 2 hours. No games or gimmicks -- just straight talk. Stan knows customer service and listens to your needs.
vehicle service
Quite the professional, friendly and courteous. Quick to answer my questions and make positive recommendations.
1st Service and Window Tint
Matt Rich did a great job on my window tint! Love it! My car is beautiful!! Thank you very much for taking care of her!! All around great service!! (Sorry my email was not letting me click on the link to give you a 5 Star in that manner! Darn technology! ;-) )
Daryl ensley will make buying process pain free
I bought a vehicle last Saturday from daryl Easley. I was in & out of there in 45 min. James shock was on top of his game on the financing. The only thing incomplete on my vehicle is window tinting, I would recommend these 2 guys to friends.
Mr.EKK
Did a great job, especially explaining we did not need a tire balance with rotation unless there is an issue.
Oil change and cat wash
Everything went well ford parts are a little expensive but overall service was good. Wash dept. missed some bugs on my mirror but I'm not complaining too much since it was free.
Great experience
I came in with a 7 year old car with 100,000 miles on it, and still owed almost $9000. They got me out of there in a brand new car and my payments are only $30 more. I'm very happy.
OK dealership but AMAZING sales person!!!
I have purchased two vehicles from Mel Hambelton both times I dealt with Stan Bogden. Both times he was a pleasure to deal with. STAN Gets it. I had some issues, I feel like Stan bent over backwards to do what he felt was right and get me to my "happy place" I would recommend Mel Hambelton and I do recommend asking for Stan Bogden. I will definitely continue to do business with him.
Excellent service
Austin in finance is a great guy. He got Me in to a car I love and made sure I received a great rate from the financing company. Also if You want a great Salesman that is a straight shooter and will work for You, ask for Robert Kinney or Cody Hazard. This is The Dealership that I will always go to for a vehicle for Me and My kids.
Ford-150
Mel Hamilton Fors seemed to have the best selection of new and used trucks in the area. We were Very pleased with how personal and kind the staff was.
VERY PLEASED
I JUST PURCHASED A FORD F150, STAN,RYAN AND ZACK WERE VERY HELPFUL. THEY WENT ABOVE AND BEYOND TO HELP ME TO GET THIS DONE FAST AND EASY. THIS IS HOW CAR BUYING SHOULD BE. BUY HERE AND YOU WON'T BE DISAPPOINTED. THANK YOU TO THE STAFF AT MEL HAMBELTON.
great service
I had another great experience at Mel Hambelton Ford! I drive out of my way to get my vehicles serviced there. Everyone is always helpful and I'm in out in under an hour.
Poor customer service
I have spent a lot of money on service over the past several years on all my vehicles Ford, Pontiac, and Chevy. Never have bought a car from Mel Hamilton. My Chevrolet needed AC repair and I knew it would need a new system. I called the week of 18-22 July 16 and got an appointment for the service on 25 July 16. When I told the young lady that I would need a ride back home (I live in Derby), she wanted to know if I bought my car there, I told her no, then she said that they could not provide a ride for me because it was outside of Wichita. Needless to say, I cancelled the appt and will never go back. Plus, I will never consider buying a car there now. There are plenty of service centers who do want my business. My AC replacement also led to a fan clutch replacement and the customer service was excellent !
Dream vehicle.
They pick up my car, service it, and return it to me in excellent condition as it is detailed. My only complaint is that I never see a detailed copy of what they did to it.
Best car dealership by far!!!
Quick, Easy, no stress, friendly , outstanding people and service. Will see us again!! Travis Whisler is amazing and guided us thru the process very smoothly. Thank you to all the Mel Hambelton crew for making this a wonderful experience!
Best dealership by far!!
Quick, Easy, no stress, friendly , outstanding people and service. Will see us again!! Travis Whisler is amazing and guided us thru the process very smoothly. Thank you to all the Mel Hambelton crew for making this a wonderful experience!
Quicklane Mel hamalton ford
They all know what they were doing and were very helpful. 4 stars
First time Ford buyer
We started seriously looking for a new vehicle early July and Mel Hambelton Ford was one of the locations we visited several times over a couple of weeks, before returning to Mel Hambelton to make our purchase. In addition to Mel Hambelton, we also checked out the Buick, Chevrolet, Honda, Accura, Dodge, GMC, and a couple of other Ford Dealerships. At our first visit, we were greeted by Leonard Schroeder who showed us several models of the Explorer, answered questions, and provided multiple driving experiences over a couple of weeks to help us decide if the Explorer was the right fit for us, which it was. Leonard was very patient, knowledgeable, and quickly understood our desires, and explained the various options and safety features. While I give Leonard 5 stars for helping us with the decision process, I would give the team that handles the price negotiations something less. The initial trade offer was disappointing and embarrassing, especially since our trade-in was low mileage, very-very good condition, all major tune-ups completed including the timing belt, and I suspect clean enough to go directly to the used car lot. After some strong discussion, the trade offer was increased to what we expected, which still was at least $2k below the value it would be put on the Used Car lot for. The negation team also needs to have a clear understanding of the Incentives a Buyer would qualify for, and that it is clearly understood buy the Buyer before being taken to the the Finance team. I dont remember the young mans name in Finance, but he was very patient, very knowledgeable of options, and clearly explained everything to us. I would give him 5 stars as well. Overall, we are very happy with the Explorer, and I would have and will recommend Mel Hambelton to others, and I am sure we will use Mel Hambelton again when we buy another vehicle.
1st time at fast lane opinion
First time in your facility AJ was friendly and informative while truck was in mech care, seen mech asked him a brief question ,nice and professional as well thank you will be back and would recommend to others
Unwilling
Don't buy here! I was trying to purchase a 2011 Silverado. They were asking almost 30k with taxes, which was way overpriced to begin with. I liked the truck but they were unwilling to come down to the price I wanted. A couple days after my first visit I received a call. I talked to someone who told me we could do 26k out the door. I come in today because they asked me too and what do ya know... They raised the price. I waisted hours at this place and didn't get the truck I wanted
Very first purchase of a brand new car.
Great considerate salesman. Tariq was excellent. The financial process was excellent as well.
Love My New Car! Thank you
My 2nd Car from these guys and of course first class all the way! You will not find a better dealership I promise you that! I have shopped them all! I would have been taken advantage of at all the other deanships! PLEASE DON'T WASTE YOUR TIME, GO TO MEL HAMBELTON FORD! THANK YOU TOMMY SMITH, RYAN TRILLI, AND CODY WHO MADE IT EVEN BETTER BEFROE I LEFT! THEY CONNECT YOUR PHONE & GO OVER EVERYTHING! FIRST CLASS!
Best Car Buying Experience
I've bought many vehicles over the years. I love driving off the lot, but hate the high pressure sales approaches I've encountered over the years and admittedly have previously settled and bought a vehicle that would work, but wasn't what I really wanted or in my budget before. Today's experience was very different. I talkwd with Ali who listened to me and set me up with Stan to find an Explorer.I then met with Stan Bogdan at Mel Hambilton Ford in Wichita. He sat down listened to what I wanted, what I wanted to spend, turned on a movie for my 5 year old son and made sure he had lunch during our visit. I went in to buy a 2016 Ford Explorer and he got me in a nicer 2017 model that I LOVE and met my budget. I spent roughly 3 hours there total from start to finish and Stan and team exceeded my expectations.I don't remember the finance gentleman's name but he listened and kept my payment where I wanted.There was also a gentleman that gave my husband, son, and I Ford tees and hats, a box to move our belongings, and helped us program everything abs sync our phones.If you are looking for a good vehicle at a good price without the stereotypical high pressure salesman, go see Stan Bogdan at Mel Hambilton Ford in Wichita.Angelina AndrewsWichita
love-on
Dealer was respectful & polite. My brother in law works there & set me up an appointment on the day I needed it. I really didn't think I'd be driving home a new (to me) car... but I did. Dealer worked with me on budget and when I had to leave he made sure the car wasn't gonna be sold to someone else & got paper work going. When I returned financing was busy so had to wait a little bit but that was ok. Financial worker explained my options to me& offered other things to make sure I would be taken care of in the event anything happened to the car. I am enjoying my new car love the way it drives & handles. Especially love the cold ac. Thank you Bob!!
Patient, accommodating, and a great salesman!
I purchased my Ford F150 from Mel Hambelton Ford, through Brian Sladek almost 5 years ago (and it is still going strong!). Originally I was looking for another make / model, to which Brian was willing to help me fulfill my requests. Brian was extremely patient as I shopped; he showed me numerous options and worked with me in every way possible; he was extremely accommodating for this picky shopper! At the end of the day, I fell in love with the Ford F150 Ecoboost that he introduced me to, which is still a joy to drive. Brian is a great salesman and a joy to work with in regards to customer service. I always enjoy catching up with him when I take my truck in for routine servicing. If you are going to buy a vehicle I suggest MHF, which has been an extremely professional organization to work with, BUT SPECIFICALLY ASK FOR BRIAN SLADEK! He will take care of your needs and offer you a smooth, easy, no pressure/hassle, enjoyable buying experience! Thanks, Brian!
Even my wife was impressed
Cody Hazard helped my wife and I on the purchase of an F-150 that we love. He made test driving and selecting a vehicle a breeze and had a fun attitude that will make us come back to this dealership for sure. After buying/speaking with Cody and Brian Sladek it made the wife and I comfortable about buying Ford and we could tell they believe 100% in the product they sell. I would recommend these two and Ford!
Great experience!
A big thanks goes out to Travis, Casey, Loren and Phil with Mel Hambelton Ford. I called yesterday wanting a 2017 Ford Explorer, they were quick to find me exactly what I wanted, got the financing done and today I went and picked it up. Travis was so patient with me when I got buyers remorse late last night and wanted numbers for other vehicles. He didn't even complain when I went back to the original vehicle. Once I got there the vehicle was so clean and beautiful right in front of the door waiting for me. I went inside and Casey took over from there, it didn't phase him a bit then I started running the numbers and double checking everything (which I might add had NO mistakes). He patiently waited as I read the contract and allowed me the time to work through my concerns. I then got a lesson on all the cool gadgets that the vehicle has to offer from Loren. Yes, I even had questions for Loren! The whole process took under two hours and I was driving away in my new vehicle (this includes all of the time I spent pondering on which vehicle to get)! I can't say enough about the professionalism and great customer service that I received at Mel Hambelton Ford. I recommend this dealership to anyone shopping for a vehicle.
Brian and Mel Hambelton
I think I'm up to nine vehicles so far. Brian has been a part of all of them! You tell Brian what your looking for how much you want to spend and even the options that you want and need and he literally pulls up a vehicle that meets everything you requested. Brian, Phil, Brad and everyone at Mel Hambelton keep me a loyal customer! I would not purchase a vehicle anywhere else. In addition to the managers and Brian I want to share that their service Department is top notch and thank you Kent Kjelland in service!!! As much as anything Kent has been in large part why I continue to due business at Mel Hambelton.
CPO Purchase
I have purchased several vehicles from Brian and Mel Hambelton Ford. Great dealership! I would highly recommend this dealership to anyone! New, CPO, Used...doesn't matter. This is your guy and your dealership. Brian is knowledgeable, friendly, insightful (many car guys lack that) and has a great sense of humor (helps take the edge out of car buying). I actually followed him from another dealer that closed. Couldn't recommend a better place or salesman. Always makes it smooth, quick and easy. This Time, it was less than an hour and I was already in finance! On that side of the house, they have an amazing finance team, especially James Shock. You could go somewhere else...but why?
Picky picky customer
When ever it's time to go truck shopping I start with Mel Hamilton and Brian. I will always know exactly what I want before contacting Brian and he does his very best to find that truck. For me it must must be the color and all options that I am looking for or I cannot even attempt to deal. Last year the used truck I was looking for never turned up and new wasn't in my budget, so I gave up. Brian never gave up , every time I sent a text with questions or wanted to test drive another truck, Brian was on it momentarily at work or away he always jumped on. The truck I wasted never surfaced. A couple months later, mom needed a new car. I texted Brian told him my intrest, pulled in the lot for a test drive and Brian had the Edge running and ready to go. With mom being on a walker, that really helped, as she just moved from our car to the Edge for a test drive. She loved the car but wanted to compare to others, and that we did. I.ended up texting Brian a number of where mom needed to be with her trade in. Brian and Brad came with a counter offer, it worked for mom so I told him to get the Edge ready. When we returned later in the day, all was ready to go. Mom only had to walk into the dealership once, to do the paperwork and was quickly on her way with her new car.
Excellent Service, as usual!
We have made several purchases through Brian and have always been satisfied. I love that I can call him and let him know what I want and he always seems to find the perfect vehicle. I am not the easiest customer to deal with by all means but Brian is always patient and understand. I love love love my car Brian! Thanks again!
Great guy!
I'm often skeptical when dealing with dealerships, however after working with Brian Sladek at Mel Hambelton I will never go any where else again. He is very knowledgeable and honest & I had a great car buying experience with him. He bent over backwards the entire process & I was very impressed! I will continue to buy cars through him. Great guy!!
Lifetime Customer
I spent a lot of time at a few local dealerships before I ended up out west at Mel Hambelton Ford. I was greeted right away when I walked in the front door by Brian. I told him that I was looking for a sweet hot rod for the ladies and he knew exactly what to show me. He walked me over to look at two different Kia Souls and it was a tough choice but I chose the midnight purple, ended up being a great choice. Brian was very polite and helpful in making my choice. After we agreed on numbers he introduced me to the manager that helped put our deal together, Jason. Jason was very personable and also was an avid soccer fan like myself! Glory, Glory!! After talking with Jason for about 10 minutes and exchanging emails to keep in touch, I met Zach in finance who was the icing on the cake! He was able to cover me properly and even lower my payments. I would recommend MHFord to anybody and have sent a few people Brian's way already!! Great experience
A pleasant expierance at Mel Hambelton
I went down to Mel Hambelton Ford and deal with a young man named Nathan CARROLL. He was professional and courteous! He made the whole process worth it! He is knowledgable and will get you the best deal possible! Everyone needs to go purchase a vehicle from Nathan!!
Excellence from start to finish!
If you're looking for an exceptional car buying experience, then Mel Hambelton is the dealership for you! Here they go above and beyond to foster a culture of impeccable customer service! From the moment I walked through the doors, I was greeted as a welcome guest. I was treated with respect and my requests were heard and answered. My sales team member, Obi, is one of the most knowledgable and dedicated sales people that I've ever had the opportunity to work with. He went the extra mile to ensure I found a vehicle that not only met my needs but also my wants, and he was able to keep me in the payment range I wanted. Their finance staff is just as knowledgable and worked just as hard to find extra incentives to ensure I was able to opt for an extensive maintenance plan and again, stay in the payment range I wanted. The best part, I was in and out in a flash! I got an amazing deal on an amazing vehicle that I wanted, and had plenty of time left to enjoy my day! I could rave on and on about this dealership, however, you're not going to understand how truly outstanding they are until you go see them yourself!
Vehicle purchase
Sales person was great. You should ask for Bob Kisner. Was not a high sales pressure experience. Negotiation process with the Sales Managers was a little grueling, but don't know you can expect it not to be. Financing was super easy and we were out of there in a good time frame.
They ruined my head light unit replacing the bulb.
I took my Ford Focus in to have a head light bulb replaced. They ruined the the head light unit while replacing the bulb and charged me 70.00 to do it. When the other head light bulb needed replacing I took it to a local mechanic and he replaced the bulb in about two minutes without having to remove the whole unit and so no damage was done to the unit. And oh, it cost 14.95. Needless to say that the next time that I need any work done on my cars it won't be at Mel Hamblin. Also, I will never buy another car from them either.
Great Job!
I'm the type of guy who finds what I want online and then goes to the dealer with exactly what I want in mind. With that being said, I called Brian up while I was driving to the dealership. I gave him the stock number of the truck I wanted to see and he had it pulled up and ready to view when I arrived. The wife and I took a look and knew it was what we wanted. Now it was time to figure the money side. I had a number in mind and after some work on Brian's side he came back with a number that worked for our family. Within a few short hours we took the truck we wanted home. Great experience at the dealership all around! Just FYI...I was in talks with the dealership across town to purchase the exact same truck but they couldn't get the job done on pricing. As I said Great Job Mel Hambelton Ford!
Great service family friendly
We have bought 2 vehicles from here in the last 2 months and had great experiences both times. Stan the sales man went above and beyond both times to make sure we got what we were looking for! Thank you!!
Easy and Pain Free
I was in desperate need of a new reliable vehicle and Mel Hambelton helped me get EXACTLY what I wanted and needed! I had a great experience purchasing my 2011 Ford Edge Limited. Not only did the guys work hard on making sure I got what I wanted they made sure that it was within my price range I gave. I never once felt like I was being pressured into getting something that I did not want. They were very straight forward with me when it came to the vehicle I was looking at and what they could offer! I even found a couple issues with the car that I was getting ( its used of course so not perfect) but Mel Hambelton is making sure its fixed for me! By far this was the best car buying experience I have EVER had. I will be coming to Mel Hambelton for all of my future car needs. :)
Oil change
I really like the convenience of the quick lane service. The only complaint I have is that even though I had a 930 appt it still took over an hour and a half to get done. Also I saw my car being parked after the service was complete and it took the customer service rep more than 20 minutes to get my paperwork in order so that I could pay and leave.
Woderful and professional service
I was pleased, again, with the Quick Lane facility. Professional work and friendly customer service. Tyler is my main man to go to. He is soooooo helpful. He even reconnected my phone with my car and took the time to show me how to do it myself if I needed to in the future. I always feel so much better about my car and it's performance when I leave there. Service is also very quick--I didn't even have to make an appointment. Those are all pluses to me. Thanks guys!!!!
In and out!
Went to Mel Hambelton Ford to look at a used car they had listed on their website. Unfortunately when I got there it had already sold! I met Stan and explained my finances to him thinking I was just on my way out the door. After talking with him for a few minutes he told me that he had the perfect car he wanted me to see. I was dubious but went ahead and waited and I am glad I did! The Fusion that I left with was awesome. Stan understood exactly what I needed and helped make it happen. He treated me and my family with the utmost respect that we greatly appreciated. I was only at the dealership for a couple of hours, the whole team did a great job!
The service was excellent
Recently had my car serviced. A.J. Was the member that helped me. He was extremely helpful & quite the professional. He's helped me before & I would go to him again.
Inept mechanic
I had a very bad experience with the service shop at Mel Hambelton Ford, in Wichita KS.I told them I wanted something fixed, in addition to the other work they performed. They failed to fix it.When I discovered the problem, I fixed it myself in about 5 minutes!Totally inexcusable on their part. I wouldn't let them touch my car in the future. I would also like to point out that any reviews left on their website, that are bad reviews, will NOT be posted. Hence all the 5 star ratings. How convenient on their part. Good reviews OR ELSE.I might point out that they overcharged the hell out of me for what they did do. Trying to talk to the General Manager is not possible. It took three weeks to get through to him!Sincerely,Pissed offPS David Gray's a hired thug.
Best group of people
We were stuck in a hard spot since my wife had been diagnosed with aggressive breast cancer in April and had to quit doing what she loves being a preschool teacher. The people at mel Hambelton ford are amazing, caring and yes I said people because they are more than just car salesman. They went above and beyond, when we can afford another car we will be seeing Tommie and Tariq
Comfortable, easy experience
They listened to what I wanted and gave me the best truck for my budget. As a first time buyer they made me feel comfortable and relaxed.
Stan is the Man!!!!
I was recently rearended in a car accident which totaled my car. With the stress of dealing with insurance, doctor visits and no transportation, Stan made my car buying process worry free and he got me an amazing deal! I'm so thankful for the Mel Hambelton team!
Stan - Set a new standard.
I was exhausted with the games/tactics another dealerships use. I came in hostile, and tired after 3 days of missing work and getting no where. Stan listened, understood, and cut to the chase. He stayed afterhours, and had me taken care of in less than 3 hours. I got exactly what i needed, within my budget. On top of that, he also brought me a loaner truck the next day, while my new truck was getting the audio installed. He went way above and beyond what i could even ask for. THANK YOU! I thoroughly enjoyed and will continue to do my auto business through him.
Car buying experience
I contacted Stan Bogdan because I was ready to get a car that would last me a long time. Stan asked me what kind of vehicle I was looking for which included brand, make, model, year, and why I was looking for a vehicle of that type. In just a couple of days Stan had found a car that fit the exact description of what I was needing. I travel a lot so I was looking for a very reliable car that could handle a lot of miles. He had the mechanics look the car up and down for anything before having me come look at it. The car the I purchased was an 08 Honda Accord for a great price and I owe it all to Stan. He made sure that the car was exactly what I was looking for and he made the experience easy, quick, and trustworthy. I cannot recommend Stan enough for anyone that is looking at getting a new or used car.
Window repaire on my 2013 F 150
As always a good and experience. To date ever time I have had my truck in for service I have had good results.
You wont ever regret going to Mel Hambelton Ford
I love Mel Hambelton Ford! They are great you and treat you like your family! We have bought two cars there and will never go anywhere else! Tommy Smith helped us do a deal that no other dealership could do in Wichita! All the other dealerships tried to give us way less for trade and raised the price on the car I wanted! I promise you that you will not find a better dealership in Wichita or customer service! Best owners as well! They give to so many charities and they always say hello and are friendly. I have met other owners of major deanships and they are not friendly at all. Dont waste your time like I did at other dealerships. Go to Mel Hambelton Ford!
Great service!!
Having an up grade done on my Mustang. Chad and all service personnel are great!!
Safety recall service was excellent
Thank you so much to Chandra and your shuttle driver for their great timing and efficiency. Also to the mechanic. Very pleasant experience.
Great Experience
Stan helped me get into a new Ford Escape. He worked hard to give me the deal needed for me to purchase the vehicle. I'd recommend working with him to anyone.
Long wait for oil change.
I had to wait 1 1/2 hours for an oil change, then found out I needed an alignment. Mike did tell me I would have that long of a wait when I arrived. In all spent almost 3 hours.
Great service with excellent customer service
This was a good experience because they got me in quick like I requested and the customer service was excellent
Excellent as always
Mir was my salesman and he was wonderful, as he always is. He put my needs first and helped me to get into a brand new vehicle. Mir is kind, compassionate, and he goes out of his way to provide excellent customer care. I would definitely recommend others to enjoy the experience of buying a car at Mel Hambelton from Mir. The staff in its entirety was excellent in helping me through the car buying process, from sales to finance to the young man who showed me how to sync my phone and explained the other car features.
Excellent experience
The best car purchasing experience I've ever had from being to end, I can't remember the name of the young man who went over all the technology the Escape comes equipped with but he was awesome and very knowledgeable.
excellent service
I recently purchased a car from Mel Hamilton Ford and had a great experience. From the time I walked in the front door to talking with a salesman to the finance department, I was treated like a valued customer and not a credit score. I appreciated that Stan Bogdan, the salesman I talked with, never pushed me to buy a car and answered all questions I had.
Great service
I recently purchased a car from Mel Hamilton Ford and had a great experience. Everyone from the receptionist to sales person to finance people were friendly and treated me with respect, instead of a credit score number. Stan Bogdan, the salesman was not pushy like some salesmen can be. I would recommend this dealership to anyone looking for a good. clean used car.
Great Service
This is my first car from the Ford and I had a great experience with the dealership particularly with Mr. Mir Rahman. He was really attentive to my need, courteous, understanding, and also wonderfully explained the leasing and finance options. My initial thought was leasing a car, however, Mr. Mir and Casey Bramlett diligently worked out a great deal with a very attractive finance option. Honestly speaking without their extraordinary professionalism it would be very difficult convincing me to go for the finance. I really appreciate the way these two gentlemen crafted the offer mutually beneficiary for both of us. I'm thankful to Mr. Mir to connect me with the Ford dealership at Wichita. I hope they will continue their outstanding service in future and bring value to their customers. My best wishes for you guys!!
GREAT DEALERSHIP!!!
Had an excellent experience with Mir Rahman. Myself and my family have purchased 6 new vehicles. We have used Mir for all 6. We were always treated professional and courteous and he was always willing to listen to the customers concerns. Mir worked with us to get the best deal possible and followed-up to make absolutely sure every think was satisfactory. Mir has always been very reliable and does exactly what he promises he will do. Bob Beard
The Verdict
Wow! By far the best car buying experience hand down. Mir and the rest of the team were professional, courteous, and listened to what our needs were and gave us a deal. All parties were satisfied. They are better, they did prove it, and I am the judge. Congrats Mel Hambelton Ford for being a great dealership.The Sikorski Family.
Great Experience!
Just had a great experience here! Our salesperson, Stan, was extremely friendly and helpful. All the staff was amazing and we are so appreciative with all their hard work, my dad drove off the lot in an awesome car! Thank you to everyone for everything!
Mel Hambleton !
Bob was so nice and helpful! Always friendly and sold wonderful cars to my mom and I both! He has been reliable before and after the sale!
Customer service "not so good"
Bought a 2016 Subaru WRX with 800 mile on it and they put 2 xxxxx in the front bumper to mount their dealership plate. I drove 600 miles to get this car. When I called to bring it to their attention Jon Jackson said he would talk to someone about it. Two days pass and I hear nothing. I spoke with Cris Schul and she was trying to find something out as well. Jon called me on the 4/21/16 to tell me that they (GM, and other involved managers) were not going to do anything about it. I drove 600 miles to get this car, I bought it, so I owned it at this point and they put 2 sheet metal screws into the bumper. Jon call and apologized again. Why would you take practically a brand new car and run two screws through the bumper for your advertisement, you ruined the bumper. You would like to think that upper management would use this as a learning tool to not put screws/xxxxx in customers bumpers. Again they offered nothing. Finally I suggested they send me a Subaru license plate holder. So Jon said that he was going to send me a OEM Subaru front license plate holder to at least cover up the xxxxx. Thanks Jon, but I can not say much for upper management in the decision they have made for a "customer" that drove 600 miles to their dealership to buy their car.
Stan the Man
I was a nervous 18 year old man looking to buy a car. I had checked many dealerships but no car or person had hit the mark. As soon as I walk into Mel hambelton I saw Stan and knew this was the right choice. We walked and talked. He asked me what I wanted and we found it. We talked numbers and everything worked out wonderful. I would not had changed anything if I could had.
great customer service and sales
Been going through Mir at this dealership since 2010 and through all 5-6 vehicles I have purchased he has been outstanding. You tell him what you want and he doesn't try and up sale or down sale you, he does exactly what you are wanting. The customer service has been excellent as well. Again starting with Mir, anytime I have had a question or needed something I can just text him, call, or just swing by and he gets me what I need. Great place and they have the best sales person I have had the pleasure to do business with.
Love Mel Hamilton !!!
I would totally recommend this place , everyone was nice and polite !! Overall I went home very satisfied :-) ! I would definatly recommend this place to family and friends .
So Thankful
Stan was awesome and so helpful throughout this process. This was my first experience buying a car on my own and Stan made me feel comfortable every step of the way. He broke everything down so I could understand the process and he was able to provide answers to all my questions. Thank you Stan
Love my new car!
I ended up having to purchase a new vehicle unexpectedly due to an accident. I absolutely hate car shopping! But my brother recommended that we ask for Stan Bogden when we went and I am so glad I did! He was so helpful and he made the experience much easier than I thought it would be!
Great place to buy a car
Obi was great , no pressure to buy or no hassel . I told him what I could afford and where I wanted my payments and he made sure that it was done ...thanks Opi for all your hard work..Beth
Very Happy Family
Husband and Daughter very happy with their vehicles. Thanks to Mir our Sales Rep. Mir thanks for making this a great experience. The Arvizu Family
Great customer service
I got a great deal and enjoy in working with Ken an Tommy
Took our stress away
My husband and I went to Mel Hambelton to see Stan on the recommendation of close friends of ours and we weren't disappointed. Stan took the time to figure out what I wanted in a car and made sure that we got a car that I was comfortable with and one that was in the price range I wanted to pay. He went over different options with us and in the end, I drove away in a car that I absolutely love and with a payment I'm comfortable with every month. Stan is definitely a people person and takes the time to find out about you. He's not pushy like other salesmen may be. We'll definitely come back in the future to Stan!
Great experience!
I went to Mel Hambelton Ford in the market for a good used vehicle. I was greeted by Travis Whisler who immediately made me feel welcome and was eager to help me find what I was looking for. We test drove several vehicles and he didn't rush me at all. He was very knowledgeable and determined to help me find the right vehicle for me, and for the right price. It was a great overall experience and I drove away happy in my new to me (used) vehicle. I have referred several people to Travis who have bought vehicles from him as well, and were very pleased with their experience. I highly recommend him! He is definitely an asset to Mel Hambelton Ford!
Great Dealership
Stan Bogan was very helpful. The overall experience was great. We will always buy from Mel Hambelton Ford and Stan Bogden.
The are the best price in town.
Very easy to work with in buying a car new or used. They where very friend and really showed that they do car about there customers. The customer service manger Tommy and Leo sales Rep was a lot of fun and help me get the price and payment affordable.
Normal service and check-up
I took my 2013 F-150 in for service and A.J. Dutton helped me. During the service they detected an oil leak and made an appointment with the main service center. Grant Stucky helped me there and the leak was repaired in a timely manner and they had me back in my truck in good shape. My experience was such that I will defiantly return for more work when needed.
Excellent experience
My husband and I went in just looking to test drive a Taurus and a Fusion. We had to opportunity of working with Stan Bogden. He went above and beyond in regards to making everything happen for us. I got exactly the vehicle I was hoping for with the little extras I wasn't even expecting. The entire team we worked was great dealing with our unique financial situation and we are very pleased with our purchase!
Stan did an amazing job going above and beyond!
After an accident my car was totalled leaving us looking for another vehicle sooner than planned. Stan did an amazing job helping us to find the right fit for us. But he also answered many questions through text and phone calls. He helped us through some of the insurance issues and was able to get out of our rental car sooner to save us money. He even helped me to transfer car seats and my girls' child size doll horses to the new vehicle! Quite a site to see your car salesman carrying a pink backpack and diaper bag with 2 horses through the dealership! Very impressed with the great customer service!! Many thanks to Stan!! Austin in finance helped answer questions and spoke with my husband on speaker phone since he was unable to be there while we worked through details. Thanks so much!
Mel Hambelton Ford.
I've bought a number of cars from Mel Hambelton Ford and have always been extremely happy with the whole process of buying a car from them. Stan Bogdan is the salesman that I have bought my cars from. He goes well out of his way to be so helpful from finding the right car to explaining everything I need to know. More than once he's come in on his day off just to help me look at cars. I would highly recommend this dealership to anyone that asks me.
Very high pressure salesman who misleed customers.
We bought a 2010 Chevy Traverse from them and the salesman lied about it having Bluetooth. He also told us the headlights were $100 to repair which was a lie. After 2 days of ownership the car is pulling hard as well. When we talked to a manager we received no help.
best service ever!
My job requires me to travel, a lot, I have had multiple negative experiences with repair shops and am always afraid to even go to a mechanic. However I am very pleased with this one. I will return whenever I need any repair work again. Not only did they fix a problen another dealer either missed or chose to ignore (twice) they were willing to give me the old parts which i will place on the GMs desk and await his response as to why they could not fix this with several opportunities. I am very pleased with their commitment to service. Ford Motor Company could use this dealer as an example of excellence! Thank you.
Ask for Obi!!!
Obi took the time to go over the truck with me on the phone that morning. I drove 2 hours to Wichita that afternoon because they had the used truck I was looking for at the right price. Great buying experience and Obi kept the sales process moving quickly. David Grey from the service department was also awesome, he took care of a battery problem even after I returned home. Great job and thanks to the Mel Hambleton team!!!!!
Great experience at MHF Quicklane
Another perfect service visit at MHF Quicklane! I am always treated with care and respect. Highly recommend these guys! I will be back! Craig Lashley, DDS
Scam artists
Mel Hambelton's service dept. dropped the ball from the word go. I cannot say ANYTHING good about the service I received. I was lied to as to the work performed.
Best car dealership we have ever dealt with
Stan our salesman went out of his way and worked so hard for us. We could not ask for a better salesman. The dealership is great.
Always a Great Experience
Car shopping is not my favorite thing, but going in knowing what I want for car payments, standing my ground, and getting what I want. It's a win-win for everyone.
Mir get's it done again
Mir has been our family go to guy when we need to make upgrades or change outs. We get his full attention and dedication when we are there. I have been buying new vehicles from Mel Hamilton since my first new vehicle in 1999. I will not go anywhere else. Mir, won't waste your time trying to get you into something that is not right for you or your family. If you want personal attention this is your guy.
Mir. A Great salesman and friend.
I just want to say how great a salesman and friend Mir is. He's friendly and knowledgeable experienced and professional. He gives me all the information I need to make an informed decision. I truly appreciate him.
My amazing experience with Mel Hamilton Ford
When I started searching for a car, I knew exactly the car I wanted. When I found a car I wanted to test drive, I cringed at the fact that I would have to search at a dealership. In my past experience, dealerships were negative because you would be hounded by salesman who wanted to sell you a car and the pressure was horrible! What I found at Mel Hamilton was quite the opposite to my delight! I made an appointment and was given the most amazing salesman, Mir Rahman! He walked with me through each detail and was fabulous to work with! There was 0 pressure and he went above and beyond! He even worked with me on his days off making sure I was getting superior service! He made buying a car easy! He answered all my questions and made sure the sale was perfect! If you want to buy a car, please ask for Mir! You won't regret it. Not only was Mir fantastic but the whole Mel Hamilton team was phenomenal! It was an awesome experience and I will never go anywhere else!
For my first financed car and my next
I have some hiccups in my credit but Mir was able to help me find, buy and love my first car. I can only hope he's still here when I'm in the market for my next vehicle. I felt so comfortable and well taken care of even after the sale, I have continued to be checked in on. I have already and would recommend not only this dealership, but MY salesman!
First financed car
Stan Bogdan at Mel Hamilton ford was great! He help me get set up with my first big purchase car and helped me get a great deal. A+++!
Best car for budget
Stan, was professional and easy to work with. This is the third car we have purchased with Stan. What we liked best that we had a price range we could work with and Stan really worked to stay within that range and help us get the best car for our budget.
I loved working with this dealership!
I worked a deal with Nathan Carroll and I was more than pleased! Awesome dealership. I will buy all of my vehicles from here! Mel Hambelton is the place to go for a vehicle!!
Absolutely Love Mel Hambelton Ford
This is the second vehicle I have bought from Mel Hambelton and I can't say how much I appreciate my salesman Mir, and Alan the Finance Rep. They are GREAT! I went there thinking that I couldn't get into another vehicle because I was upside down on the one I had and really wasn't happy with the car I had. They let me decide what car I wanted, which was a new Fusion, and they made it happen. I will definitely continue to take all my car needs to Mel Hambelton. They even helped my dad get into a brand new Taurus. And he was upside down on the Escape that he had and he picked the car and they made it happen. I can't say enough good things about Mir and Alan. They are Great! If I need another car I will be dealing with them!
Always a pleasure!!
Last week a lady ran into me and totaled my car with the holidays car shopping was definitely not on my to do list not only due to time restrictions but due to my budget as well! But it was something that had to be done so I called Mir Rahman to help wit the process!! I have worked with Mir before and so has my family (mom & uncle). Mir has always given me excellent service and has been easy to work with! I tell him exactly what I'm looking for and he makes it happen! Mir is easy going, honest, and I feel completely comfortable with his suggestions and being able to tell him if its not what I'm looking for! I not only received top notch customer service from him but also Allen Spencer in the finance department these guys are definitely there to go above and beyond for you! I'm definitely a lifetime customer of Mir Rahman and Mel Hamilton Ford!!
ONLY DEALER SHIP I TRUST
We have bought two cars from MHFORD we love the felling we get when we walk through the door till the time we leave me and my wife love the fact they know us by name and are greeted by name when we walk in. From are 2014 ford fiesta we bought new in 13 and now are 2016 fiesta we couldn't be happier Tariq our sales men has gone above and beyond customer experience and well always deal with MHFORD with are car shopping needs. THANKS FOR MAKING US FEEL LIKE PART OF THE FAMLIY. TRAVIS AND KATHY G.
Great Experience
Kareem did a great time of taking care of us and helping us purchase our new F150. I actually had to leave early to make an annual board meeting so I left my wife there to do the actual dealing for the vehicle. She was comfortable (this was her first experience on her own) with how she was treated and I think they gave her a fair price and trade for our vehicle. All I had to do was sign my name later that evening. Probably the easiest purchase I ever made. Thanks again, Chet and Brona.
iI bought a truck from Mel Hamilton ford and will go back
bought a truck from Mel Hamilton ford and will continue to go back the cell service in the maintenance serVcis the best around that I've seen thank you mail
Great customer sales and service!
I had a wonderful car buying experience with purchasing a new F150 and also a school car for my daughter, Brian Sladek was a great guy to work with and I never felt any pressure that sometimes I heave felt before while buying a vehicle.. All the staff treated me well from the finance department to having service done. I will definitely be a Mhford customer with my future vehicle purchases, special thanks also to Shannon Burton for follow up after my purchases.
Great place to buy a vehicle!
John Santellan was my salesperson for the purchase of my car and I have never had a more pleasing experience at any other dealership than Mel Hambelton Ford. He made sure I was completely satisfied with my vehicle and took the time to actually show me the features in the car itself. I get emails from John on the status of my vehicle and makes sure I still enjoy the vehicle I purchased. If you are looking for a dealership where they treat you as a valued customer rather than just a sale Mel Hambelton Ford is the place to go.
Great place to buy a vehicle
I just want to thank all of the staff at MHFord for going above and beyond the call of duty. Any time we need anything, they are there to help us out. The service department bends over backwards to make sure we are well taken care of in a timely manner and that our car or the driver of said car gets from point A to point B. We have a wonderful salesman whom always knows what we are looking for. Never any pressure to buy but keeps helping us look for the vehicles that will suit our growing family. We have had help getting into car loans that we thought were out of our league. Advice on how to get our credit rating up and keep it up. We are so thankful to be part of the Mel Hambelton Ford family and we look forward to buying more vehicles from them in the future! Thank you to everyone at MHFord.
Best Service Ever!!
Thank you Shannon Burton for your excellent service! You went above and beyond to make sure our service needs were taken care of. Best SERVICE in Wichita!!!
Great people to work with!
Milton Sanchez was very easy to work with, also was very knowledgable about the truck we purchased.He was also a part of getting us a good buy.After years of other dealerships, we tried Mel Hamilton and are very satisfied!Jerry & Peg Nelson
Car buying experience
Just want to say thanks to Ryan Trilli, my sales representative at Mel Hambelton Ford. I wanted a small car for my two boys to drive to and from school. Although I initially had planned to visit several dealerships in order to get the best deal; Ryan was prepared. I had explained what type of car I was looking for in advance of my visit. When I arrived Ryan had at least three cars parked near his office waiting for me to drive and review. After I selected the 2013 Ford Focus, he provided a Carfax report; met a reasonable price for my trade-in; and arranged for the finance department to prepared a small loan. The deal was done in about 90 minutes. Maybe it was a good idea to visit the dealership on a Thursday afternoon instead of the weekend.
Excellent customer service.
My husband and I bought 2 vehicles from Bob K. He was an excellent salesman and very informative on the new Fords. We will definatly come back and recommend others to go to Mel Hambelton.
Good people! Very helpful
This is my 3rd truck purchase and every time has been a smooth experience. Mir and rest of staff were very helpful in getting the deal that I was happy with.
Great Buy
I had a great experience at Mel Hamilton Ford and they always met our needs. They were nice dealing with us and they had a large variety of new and pre-owned cars and while they talk things over with their higher ups, there is a nice selection that you can choose from of complementary drinks from the main showroom area and comfortable chairs in the lobby with a nice looking TV to watch as you wait. The chairs in the sales area could be more comfortable. They were hard to get settled in and hard to not be restless in. Otherwise, overall, a great experience and would definitely recommend and visit again in the future. Thanks for a great deal, despite all the slow steps!
they have a great team at Mel hambelton ford
Jon jackson is a very friendly, professional worker one of the best on your team, we were very pleased with his help, we recommend jon in the future for a great service and great guy
Ford-Certified-Pre-Owned
I purchased a Ford-Certified-Pre-Owned vehicle. After undergoing, a rigorous 172 point inspection, one week after purchase, I noticed some vibrating in the steering wheel when brakes are applied at high speeds. After further inspection, all four brake rotors were warped. Unfortunately, after spending several wasted hours and gas. I am very concerned How And Why this vehicle was advertised and passed such rigorous inspection, considering the previous owner documented this safety defect, a week prior to entering mhfords inventory. Although, brake rotors are not covered under the extended warranty program, the service team repaired the issue, resurfacing the brake rotors without any hesitation.
Ford-Certified-Pre-Owned
I purchased a Ford-Certified-Pre-Owned vehicle. After undergoing, a rigorous 172 point inspection, one week after purchase, I noticed some vibrating in the steering wheel when brakes are applied at high speeds. After further inspection, all four brake rotors were warped. Unfortunately, after spending several wasted hours and gas. I am very concerned How And Why this vehicle was advertised and passed such rigorous inspection, considering the previous owner documented this safety defect, a week prior to entering mhfords inventory. Although, brake rotors are not covered under the extended warranty program, the service team repaired the issue, resurfacing the brake rotors without any hesitation.
Excellent experience with Mir!
This was our second vehicle purchase from Mel Hambelton Ford. Our salesman was Mir Rahman. He is the kind of person you want to deal with when shopping for a car. He was not pushy at all, and was very knowledgeable about all of the questions we had on multiple vehicles. We had no intentions of buying a car when we went, but were made such a great deal we couldn't pass it up! I have been to many different dealerships in Wichita and have never received the level of service that we got from Mir at Mel Hambleton!
Ford Certified F 150
This is the best Ford dealership in town. Great staff, customer focus, knowledgeable, and respectful. I have purchased two fords from this dealership. Each time, they listened to my needs, and provided excellent financing options. True Gentlemen dealership.
Amazing
For the last 3 cars I have gotten I have purchased from Mel Hambelton, Mir always takes care of me and my whole family. He works with your budget and gets you into a car you love.
Very helpful salespeople
The sales people were very helpful and understanding. We found a car we liked, but didn't like the color. Instead of pushing to make an immediate sale, they helped us find the color we wanted and then made the sale. They also didn't push us to buy a model of that car that we could not afford. Very helpful!
New Fusion
This is the fifth new car I have purchased from Mel Hambelton. There is a reason I keep coming back. Robert spent time taking me through all the cars in the lot and they didn't have exactly what I was looking for. Robert and others searched all dealerships to find the exact car I was looking for with all the features I wanted and brought it in for me! They always take good care of you at this dealership, very pleasant and friendly people!
Repeat Customer
I purchased my first vehicle here a little over 5 years ago and had such an amazing experience I told all of my family about how great Mir and the whole company was. Mir has since sold my family multiple vehicles and yesterday he helped me pick out a brand new Fusion that I absolutely love. His customer service is unmatched and I couldn't possibly be any happier with my experience. He has made me a lifetime customer!
Not so great finance team.
Bought a used car from here. Tariq was friendly and helpful finding the car I wanted and sent me on to Casey in finance. Casey is very rude, pushy and reflects extremely poorly on the company. After finally getting the deal worked out with him and finalized (or so I thought) I receive a phone call a few days later saying I need to come back in and do it all over because it wasn't approved. . . Seems like a good company with the exeception of Casey.
Trade in was almost painless.
The Only thing they could have done better was to Give me the car. Excellent customer care, concern and ability to make what I wanted happen. I will recommend Mel Hambleton and Leonard Schroeder to any one and everyone wanting to buy a car.
AMAZING CUSTOMER SERVICE!! Purchased new F150!
Very pleased and appreciative, with Travis Whisler, my salesman, Anthony Herzerg in finance and Loren Wormington for showing me the ropes on our new F150 and sending me with off with the biggest grin on my face! They are so knowledgeable of all there positions that I could not ask for anything more. I would and am recommending this dealership to everyone I see. Absolutely and amazing experience and this is how all dealerships to work, Together as a team and treat you as a person and not a number. I WILL return again!
Purchased new F150 pickup
Very impressed with salesperson Wayne King, sales managers, finance personnel and final preparation staff. Overall a very nice experience. Would highly recommend it other potential buyers.
Still waiting for truck!!
I was in the market for a new truck and after a previous bad experience with Mel Hambelton Ford (which was eventually resolved to my satisfaction) I decided to give them another shot when I saw a truck I was interested in on their website. I contacted our previous sales rep Obi (who is great by the way) and worked with him to go over the truck. I did notice a few issues with the truck that I was assured would be fixed if I agreed to buy it, as this truck was a fresh trade in and still needed to get completely inspected. I was working with another dealership on a bit newer truck in OKC but decided to go ahead with this one as it was closer and more convenient. I worked out the numbers (again Obi was great) and we agreed on a price. I explained to them that I couldnt sign the papers until the following week because I was closing on a house and didnt want anything new on my credit until then. Since I knew my credit score, and the bank I would probably use, they let me take the truck, and took my trade.Over the next several days I noticed the grinding issue in the rear that was to be fixed was getting worse and worse. I also noticed a few other issues wrong with the truck including a broken brake controller, the alignment was off and a blown fuse. (minor, I know but I am spending 30k on this truck, you expect it to be good to go)I brought the truck in on Wednesday and Obi had a loaner f150 for me to borrow. He said the issues would be resolved and my truck would be ready that afternoon or the following day. I came in the next day to sign the purchase papers and to my pleasant surprise my payment was lower than expected because I received a better interest rate from the bank. Papers signed, still no truck, still in the loaner. Asked about it at service and they said they were still working on it and they would call me the following day. (Friday) I was a bit upset at this as I just closed on my house and needed a truck to move with, (the f150 loaner doesnt have a hitch receiver so I cant use the trailer I reserved to move) but I was sure it would have it back by the weekend.I called on Friday afternoon and was told I would get a call back after they checked on it. No call by 6pm so I called in and was told the service department was closed. I talked to Obi on Monday and he said he would find out on Tuesday what was going on. In the afternoon he said that the truck was waiting on approval and he would let me know. On Tuesday (today) I call in to check the status and was told I would have to wait for a call back from the service advisor, well he did finally call back and said my truck was STILL waiting on approval. UGH. So here I am, still waiting on my truck that I was assured would be fixed. They have had my new truck more than I have so far. I am not done moving, and have to be out of my rental by next week. My truck would sure come in handy right about now.On a side note, I did receive a call from a customer relations manager who asked how my buying experience was. I explained to him the situation (which he knew nothing about) and with no empathy to my situation he ended the call with no solution or resolution.Also, I asked my sales rep Obi about getting another key for the truck as they only gave me one and he said that he would have to get that approved as that is all it came with. This is a 30k FORD truck from a FORD dealership. They can make another key for next to nothing. I think after this experience I am done with MHF. Obi is great and I would love to continue to work with him but there is WAY too much red tape and one hand not knowing that the other hand is doing. I will let you know how this finally works out when I get a resolution.
Ask for Guadalupe when shopping for ur next car!
My husband and i got the pleasure of having an awsome salesman at Mel Hambelton Ford named Guadalupe. He was very helpful with my husband in his purchase of his Avalanche and the purchase of my Camaro. He was so very friendly and didnt get pushy or put presure on us. The whole buying process was a dream and i would recommend anyone looking to buy a car to go here first!
Very Helpful
We had an excellent experience working with Mel Hambelton Ford. Wayne King helped us feel comfortable, and he put his best foot forward every day during our search for a vehicle. I'm impressed with how easy it was to reach Wayne when we had questions during our search. Customers will feel valued!
Best price and selection
With the large selection I was able to find the exact F150 I had been searching on the internet when I called from out of town. I Walked in dealership and was met by salesman,Obi who I highly recommend, only to find 2 F150's waiting for me already to test drive! Ended up buying ecoboost version and love it. Everyone at the dealership went out of their way to greet and ask if I need help. 2 family members also purchased new vehicles from Mel Hambelton over the past few months and said the same things. Received follow up call after sale to see if everything was good. Will be back, could not beat the price.
beyond a 10
It was an awesome experience working with Guadelupe Gonzalez. I will definitely be referring my friends and family to him/Mel Hambleton. It was beyond a 10 experience!!
Excellent customer service...AGAIN!!
I have bought 6 vehicles from MHF since 2006 and every experience was the same...OUTSTANDING!! I'm in the customer service business and understand that it's all about the customer experience. Obviously, MHF is all about the customer experience as they once again provided me and my family with a great experience. My sales consultant was Tariq Aness for all 6 of my transactions and he's got the customer experience figured out. I also use the service department and they also have the experience figured out. I specifically deal with Josh Proffitt and Grant Stuckey and their customer service is elite!! Thank you guys for being at the top of your game!!
Beyond a 10 experience
It was an awesome experience working with Guadelupe Gonzalez. I will definitely be referring my friends and family to him/Mel Hambleton. It was beyond a 10 experience!!
Help needed!
My wife has been living in Austin, TX for the last 5 years while I have been in Wichita. To move her here I needed to reduce my budget, a lot. I came into Ford want to get out of my lease with Infinity, payment was so high! Mel worked and worked until he could find a solution that got me out of my Car, with little money down, and into a new Escape Titanium. Then he was able to do the same with my wife car. So that day we traded 2 Infinity's for the Escape and a Focus Titanium. We have now reduced our payment by 40% and love the new cars. Mel and his team really showed me that Ford does have the high service like Infinity and Lexus which mean so much to us.
Loved it!
Loved my experience getting my first car! Reggie Harlmon made it so easy to understand and was very friendly. Would rate 6 stars if it had the option to!
A fun and genuine experience!
After finding out we had to begin an unexpected search for a new vehicle, my husband and I were just out browsing trying to find the right vehicle that was in our budget. Stan immediately made us feel at home, he sat us down to discuss our situation before taking us out to the lot. After finding out what different vehicles we were considering and what our budget was, he showed us to the lot to have a better idea. Stan was amazing. He was so helpful and genuinely looking out for us when discussing our options. We ended up driving away in a BRAND NEW 2015 Ford Focus. Not only was it brand new, but it was the car we wanted, and best of all it was in our budget! I would recommend Stan to anyone, and will definitely continue doing business with him and mel hambelton because of him in the future.
Best Ford dealership in Wichita
Lookup Mir Rahman at Mel Hambelton for a car buying experience that will be enjoyable. I have bought three cars from Mel Hambelton and all three I was treated like a friend. Will not go anywhere else.
Change doesn't have to be adversity
I have purchanced a plethora of nice vehicles in my day. I was a proud owner of another GT Premium Mustang, this one being the powerful 5.0. I, as a disabled vet, just couldn't afford this one at this time, yet I just could not let it go. Bob Kisner, and all that assisted me, in a trade in, made my experience so much easier because dollar signs were not all the dealership and especially Bob, was at stake. They believe in customer service and the reputation of the 225 member team at Mel Hambelton Ford.
Very good experience
I purchased my second vehicle in 7 months from Mel Hambelton. I'm very satisfied with both of my purchases.I would definitely recommend this dealership.
New Truck
I leased a new F150 last week and I couldn't be happier! Thanks Phil Nightingale, Cody Hazard and everyone involved for making this experience much more than I could have hoped for! Excellent Truck, Excellent Sales Dept. Ed Parrott
New Truck
I leased a new F150 last week and I couldn't be happier! Thanks Phil Nightingale, Cody Hazard and everyone involved for making this experience much more than I could have hoped for! Excellent Truck, Excellent Sales Dept. Ed Parrott
Great experience!
I worked with John Santellan and Tommie Smith to buy a truck last week. I have been working on trying to get a truck for about 2 years, and have had nothing but frustration. They took the time to work with me and help get the best deal and now i FINALLY have the truck I want! would recommend them to anyone.
Awesome Experience
Special thanks to Abel an Obi for a fantastic experience to buy a new Ford Taurus. I highly recommend you guys to others. Will be back for another new car in the future. Thanks again.
Great Dealership
This is the second vehicle that I've purchased from Mel Hambleton. Both times the experience was great. I did'nt feel pressured in doing anything I did'nt want to do. They really worked with me both times. I would recommend them.
rude people
My husband and I went here just to look we weren't 100% sure exactly what we wanted.. We walked past a couple sales men in s golf cart! And they asked can we help you and we replied no not right now we are just looking we will let you know and one of the sales men said back to us very rude" Yea I'm sure everyone is looking" and they drove off... I will NEVER do business with these rude people EVER!!
Simple process and no stress
The staff did a great job finding a vehicle that matched our needs, and explained all of its features. We talked about the benefits of leasing vs buying, depending on what financial incentives applied. After I signed the paperwork for the vehicle, a tech walked me through the Sync system, and I've received a few phone calls since to make sure everything has been going well. I'd easily recommend the dealership to my friends.
Always treated right!
Our salesman was Mir. He was very courteous and friendly. He was also very knowledgeable about the vehicles. He made leasing our new truck very easy. He explained everything in detail and answered any questions that we had. He was very professional. We ended up leasing an F150 and we absolutely love it. Mel Hambelton has always been our go-to dealer because of salesmen like Mir and because of their quality and care. James in finance helped us with our contract and was very detailed. He helped us secure the best rates and worked with us on our monthly payments. Jacob in delivery helped me setup my bluetooth and took me step-by-step on how to operate the truck and showed me all of the new gadgets and gizmos that came with my new truck. He was very thorough in explaining everything and told me to call him should I need anything. I highly recommend Mel Hambelton Ford because they truly care about the customer's wants and needs.
Great Dealership, Great Experience!!!
I love my new F150 truck. I have been a Toyota person and thought I would try a ford instead. After 10 minutes of driving, Ford is way ahead on everything. Mark Rank was great to deal with. This was my first car bought there and I will be back again.
Shop elsewhere! Avoid this high-pressure place!
The highest-pressure sales I have ever experienced! My salesman Cody Hazard was great right up until I stated that I needed more time to think and I felt uneasy about signing papers that night. Sitting in the Finance office so that I could better understand how a lease works, I quickly realized that they thought this was a done deal. I stated numerous times that I wanted to leave, wanted to wait until the next business day. I had only looked at 3 Ford Fusions, of course each with only a 10 minute test drive. I wasn't sure that Ford Fusion was THE vehicle. But everything I said was met with a rebuttal with a hint on belittling... "But you already drove several cars." "You came here last night and said you needed time, and now I spent today with you and you drove several cars. What else is there to think about?" "Why do you need to look at anything else? This car has what you asked for." The Finance guy even told me that he would likely lose his job if I didn't sign the papers! They were rapid fire in the end, both of them, and they were NOT going to let me leave. They eventually wore me down - I still cannot believe I allowed that to happen, despite my determination hours earlier that I needed time to THINK and research and understand what I was getting myself into. And of course, within the days to follow, I have serious buyer's remorse for leasing a new Ford Fusion. No, it probably wasn't the right car. No, I did not negotiate a good deal. Did they sneak a few things past me. Yep! They took those decisions and that opportunity for me to feel good about the deal away from me. In my eyes, unforgivable! LISTEN TO YOUR CUSTOMER! They should have given me the time that I begged for, and then I would have recommended them to everyone I came across. I teach and you can be sure that I will work this experience into many lectures in the future. An unhappy customer is not a good thing, but that night, Cody and his Finance buddy only saw dollar signs. Hope it was worth it. I will never forget that scene in that office that night.
Awesome service and customer care.
My wife and I have now bought two vehicles from MH Ford and my ore s have also bought two from them now. We used Ray Norris and Tommie smith, they are awesome!! And will do anything for you. I highly recommend the dealership and these guys if you want a hassle free no run around buying experience.
Great to work with during and after the sale
I contacted Mel Hambelton Ford while searching online for a nicely equipped used F150. Even though I live in Colorado, Obi was able to answer all my questions, take me through a personal video walkthrough of the truck, and set up delivery service. There were a few outstanding items after delivery which Obi and others at the dealership took care of right away. Buying long distance without a test drive can be risky, but MHF offered a 30 day/1000 mile warranty which certainly helped my decision. Now after six weeks and about 2500 miles, I'm very satisfied with both the truck and the whole experience.
Fun to work with
My daughter bought her first car with the help of Stan Bogdan. He was easy going and listened to her needs. Th finance guy James was also helpful and efficient.
Easy to work with, Excellent service!
I'm a college student and first-time car buyer. Stan Bogdan worked with me to find the perfect car for my needs at an affordable price. After a frustrating experience at another dealership Mel Hambelton was a breeze. The process was very simple and Stan made it a fun experience rather than a stressful one. I love my car and I'm so grateful to have worked with Stan and the Mel Hambelton team.
Outstanding effort
Mir was extremely helpful in putting us into the car we wanted and made the purchase very simple. We were put into a position where we had to either keep taking chances with our 2012 Focus and it's problematic transmission or lose our shirts trading in our car. Both possibilities were avoided and we were put into a new Escape.
Turned around what could have been a bad situation
When I decided it was time to trade in my 2009 Chevy Traverse for a smaller vehicle, I visited several dealerships. At Mel Hambelton Ford, I met Stan Bogdan who worked very hard to find me a car that met all of my needs for a price that I could afford. Unfortunately, we realized that this car did not actually exist on their lot. Stan did not try to talk me into a car on their sales floor nor did he try to pressure me into changing any of my requirements. He went out of his way to answer my questions on various features of the cars and was always quick to answer text messages and phone calls as I made my decision on which car I wanted (even though he knew I was considering other brands of vehicles!) After learning exactly what I was looking for, he actually just went out and found a car that would be perfect for me! He set up delivery of a new 2016 ford fusion SE hybrid from a dealer in Oklahoma. While I was waiting for this car to arrive (only a couple of days later) he made sure I was able to use one of their current 2016 fusions as a loaner so that I could learn the features of my soon-to-be new car. During this entire time, Stan continued to quickly answer my text messages as I came up with questions about the vehicle. Unfortunately, when the driver arrived to the Oklahoma lot to pick up my car, it seems the other dealership had made a mistake and sold the car to someone else. Stan, once again, went above and beyond and found an EVEN BETTER replacement vehicle, a titanium! It arrived the same day as the SE that I was expecting, but with even more features. I LOVE MY NEW CAR and could not be happier with how the dealership handled the situation!I should probably also say that prior to this car purchase I had recently moved from Wichita, KS to Kansas City, MO. I honestly did not think I would purchase a car from a Wichita dealer, but had been back in Wichita that week visiting family. After working with Stan and his team, I will probably come back to Mel Hambelton Ford in Wichita for my future car purchases (and my maintenance/service when it is reasonable) in spite of the drive from Kansas City. They definitely go above and beyond to meet your needs. They were even able to help me understand what was required for titling the car in my new state!I can not say enough good things about this dealership and Stan in particular. If you are looking for a new car and are considering a Ford you should give him a call. I've purchased several cars in the past and this was, BY FAR, the most pleasant car buying experience (even in spite of the hang ups with the Oklahoma dealership).
Brenda Stone
We bought a 2012 Ford F150. Felt like our service was good but took a long time to complete the process. We got home , wanted to take down the spare tire to look it over and there was no Jack or tool kit. They were missing from the vehicle. The spare tire cannot even be taken down without the tool kit. We were told it would cost under 100.00 to purchase a replacement from Mel Hambelton in the parts department. Ordered the replacement , arrived to pick it up and it was now 160.00. Did not purchase it. We felt like it should be replaced at no cost. Would rather go to another ford dealer and purchase it. Lesson learned. Check to see that your jack has not been removed before closing the deal. Will not likely return to Mel Hambelton.
Easy and fun
We actually went in to have our '14Focus serviced but looked at the new Mustangs and talked with Robert Kinney and he made the deal happen. We love our mustang !!! This is the 2nd sale he has helped us with, and we think he is great.
Mel Hambelton Sales/Service
Completely changed my attitude about card dealers in Wichita.Absolutely the best service I have ever had-anywhere. I've never had to have major service because my F150 is bulletproof. But the scheduled maintenance I have had has been done competently, professionallyand without the "you need an interior air-freshener or your warrantee will be voided" crap get everywhere else. I'll give Hambelton a chance for my business for now on.mm
This dealership was prepared
I had scheduled 4 dealership appointments on one day and only in the afternoon. I went to Mel Hambleton Ford last because it was open the latest. By this time I was very wary about what I was walking into. My husband doesn't like the big dealerships but the small ones we had used before didn't have what we were looking for. When I walked in My name was posted on a board with my appointment; it made me feel important. Throughout the whole process we had very little wait time. We liked the overall approach from the receptionist to the delivery person.
Very pleasing and productive.
The whole crew we dealt with were respectful and courteous. No one was pushing me into adeal. From the salesman (Leonard) to the financial assistant they were cooperative andexplanatory. I had put off buying a car because afraid of getting some aggressive salesman.My friend, Winkie Rollings, went the next week and bought a 2006 Explorer.
Best dealership in town
We just recently purchased our second vehicle from Mel Hambelton Ford Dealership, we will never go anywhere else. We were very happy with our first experience, and the second one reassured us that they have our business hands down. Travis Whisler was very knowledgeable, effecient, and very willing to do everything he could to make us happy. We are beyond pleased and thankful for the wonderful Mel Hambelton Ford car buying experience! Thanks again, Travis Whisler, Shannon Burton, and Austin Hasse
Wonderful Service!
I'd been putting off buying a new vehicle for a while now because, up until recently, my '98 Ford Focus had been running fine. Sure it had some rusty spots and the ceiling fabric was being held up by staples and thumb tacks, but I was determined to drive it until the wheels fell off! But the fuel pump was going out, and sales tax was about to go up, so I decided to make my first "big girl" purchase since entering the working world in my profession 3 years ago. My parents had always done the car-buying, so doing it on my own was scary! But my salesperson Guad Gonzalez was very down-to-earth and excellent at explaining the process, so the experience wasn't actually all that stressful. I couldn't have asked for a friendlier nicer salesperson. He was very helpful and I am soooooo happy with my new Ford Focus! Its not weird that I named it Rosie and blow it a kiss every time I go in the house, is it?........Naaaaaaaah! ^_^
Very professiona
This was a very good experience. There was no hidden last minute costs or non sense. Staff was very knowledgable, helpful and went out of their way for our family. Very nice!
Wonderful experience
I'd been putting off buying a new vehicle for a while now because, up until recently, my '98 Ford Focus had been running fine. Sure it had some rusty spots and the ceiling fabric was being held up by staples and thumb tacks, but I was determined to drive it until the wheels fell off! But the fuel pump was going out, and sales tax was about to go up, so I decided to make my first "big girl" purchase since entering the working world in my profession 3 years ago. I had been researching cars for over a year and wanted something with an excellent safety rating and great gas mileage, but I also wanted something well-equipped since my old car didn't even have cruise control. My parents had always done the car-buying, so doing it on my own was scary! But my salesperson Guad Gonzalez was very down-to-earth and excellent at explaining the process, so the experience wasn't actually all that stressful. I couldn't have asked for a friendlier nicer salesperson. He was very helpful and I am soooooo happy with my new Ford Focus! Its not weird that I named it Rosie and blow it a kiss every time I go in the house, is it?........Naaaaaaaah! ^_^Oh, and they sent me chocolate chip cookies in the mail. Free cookies are always awesome!
Ford Addiction
I might have a problem, have bought over 15 new Ford's from Mel Hamilton Ford , in the last 5 years. Started buying vehicles , from at the time ,Young Travis Whistler. He was only 18. I'm in my 40's. We have formed an Amazing relationship over the years. An actual friendship, based on trust and admiration. IF he didn't know an answer, he would find out and give me the correct one. He takes is responsibility very serious at work, and in his personal life. I am very proud of his accomplishments. Almost like a Father Son relationship. By the way we have always got the best possible deal, even for a guy that trades to much and to often.. I have never traded because I was unsatisfied, just really like my Ford's . Always watching for Ford's next ,new improved model year. Can never say enough about Bret Bowman in Finance always had my best interests in mind and always got me the best interest and loan terms available.
Great Experience!
Our salesman helped us find the SUV we wanted. He was honest and friendly! We will recommend him to our friends and family! Our finance manager was great too! Thanks for the good experience!
Excellent Experience!
Excellent Experience with Nader. Everyone was very helpful. Would definitely recommend this dealership!
Mel Hambelton Was Great!
I was looking for a particular 2015 f-150 and Mel Hambelton did everything they could to get me the truck that i wanted. I was very pleased with the service. It was so great that my bother went there a week later and got a mustang that he was wanting.
Great Car Buying Experience
Our salesperson Ryan Trilli did an excellent job of educating my wife Roseann and me about the 2015 Ford Escape, which we ultimately purchased. He was extremely knowledgeable about the vehicle and answered all our questions concerning its features. Ryan is a consummate professional and an outstanding representative of the dealership. We couldn't be more pleased with our decision to buy the Escape. We enjoy driving our new SUV and love everything about it!
My Experience
I really enjoyed my experience at Mel Hamelton. The sales associate that helped me, Stan Bogdan, listened to my needs and wants and gave me different options. He also helped find me the best deal. I know I will definitely return in the future.
New Car Purchase
This is the first car that I have purchased at MH and I know it won't be the last for my family. I was very impressed with all the facts that Mir told me about the car I purchased. He was polite, professional and a pleasure to deal with. Thanks for all you help and advise.
I thought I bought the truck, then they backed out
I visited Mel Hambelton on Monday night. They made an offer on my trade and a deal on a used truck. I told them I didn't think I would agree to it because I wanted a little more for my trade. After a night of thought, I called them the next morning to verify the truck was still for sale. The sales manager called me back and said it was and we agreed on the price. I spent 2 hours getting my insurance, property taxes, and financing settled. Then I called them back around 10am and told them I would pick it up at 6pm. Then I cleaned out my trade and got ready for a new truck. At 4pm the sales manager called me and told me the truck was already sold. And that it was sold the night before which seemed odd because I was there until closing and it wasn't sold. It seemed like they sold it. I went to a lot of trouble and it seems like they sold it out from under me today. Thanks for nothing.
My Mel Hamilton Experience
My experience in purchasing my new car was very positive. Stan Bogdan was very helpful, honest, and did everything he could to get me the best deal. I really appreciate that Mel Hamilton offers discounts for teachers! Being a teacher it is not very often that I am recognized for what I do; although I teach to help so I do not seek the recignition, as long a my students learn! Thank you for all your help in my purchase. I woukd highly recommend your dealership to anyone!
Bought a used vehicle
I knew which vehicle I wanted when I arrived so I didn't spend time looking around. The salesperson, Kevin Denison, was extremely helpful, professional, and polite. He wasn't high pressure at all. He answered every question I had. After buying the vehicle, I felt uneasy about how the finance portion went. I realized several things weren't satisfactory to me so I returned and the staff was more than willing to help me out. They got me everything I needed and I greatly appreciated their help and understanding.
Excellent customer service
This is my third vehicle(2015 mustang ecoboost premium) from this dealership. The Salesman "Mir" has always been very professional about his job.I have been very satisfied with his honesty, integrity and a sense of urgency. My time never goes to waste while I'm there. I'm very happy with the whole financing process. I'll be back when I need another vehicle. Thank you.
New Car Purchase
This is the 3rd car I've purchased from MH Ford. It has always been a great dealer. That's why I returned this time.
Phenomenal experience with Obi!
I had a great experience buying my very first car! Obi went out of his way to make the experience comfortable and exciting! I felt cared for and knew that he was putting in as much effort as possible to give me the best possible deal. To him it's not just about making the sale - but it's about forming relationships and making sure you get the car of your dreams! Mel Hambelton has a great selection and can fit any of your cat purchasing needs! The process was seamless and exciting!
No pressure, enjoyable and fun
Reggie made buying the vehicle easy, fun, and helpful! The finance manager was helpful in completing the paper work.
A new standard in customer service!
This is the third vehicle we have purchased (two used and one new) and the third awesome experience. Would recommend Mel Hambelton Ford to anyone!
Positive and satisfying
Very pleasantly surprised and please dby the whole experience; especially with my salesman, Mir Rahman. Highly recommend Mel Hambleton Ford and will definitely shop there again.
Excellent as Usual
This is the third car we've bought from Mel Hambelton. The staff and sales person (Ryan Trilli) were great every time. I've recommended many people looking to buy a car to them and they have always come through. I'll be back when I need to buy another car or truck.
Great!
Bob Kisner was great! He showed me a lot of cars till we found the perfect one. He and the Mel Hambelton team went above and beyond to make my first car buying experience great! Would definitely buy another vehicle from them!
Buy with Confidence
Just want you all to know how happy I am with my new 2015 Ford Edge, which I just purchased 2 days ago. I tell you the service was beyond Great. The sale man name Mr. Mir Rahman is a very pleasant person to work with. He has sold me two cars, ( a 2014 Ford Tararus, just last year) love it, love it. The service he gives is remarkable and lastly please let me mention a a super Finance Manager, Anthony Herzberg, you were great. Without you two guys I don't think that I would have came back for a seventh time. Thanks Guys you are great!!
Very Pleasant Buying Experience!
Went in looking for a good used car. With all 100 or so cars they have Stan took the time to show me the cars that fitted what I wanted! No selling up or "This is what you really need". We struck out the first trip but he remembered and called us when he saw a car that may fit. He was right, we bought it and love it! He gets a big ATTABOY from us. I am convinced that he really cared and listened to us! Not at all what we expected. Pleasantly surprised.
Ford not on Goverment welfare.
This is my 2nd car I have got from you in the past three years. Need I say more. We got our first from Jon and I asked for him this time because of his good service and willingness to go the extra mile. Very happy with Jon.
Very thorough with the entire purchasing process.
The employees are very attentive and always there to help with any situation that might arise. I have referred many other people to Ford and will continue to do so. Customer Service is top notch.
Mileage: 99000
Color: Silver
Transmission: Automatic
Body Style: SUV
City: Wichita, KS
Engine Type: 8 Cyl
Mileage: 33237
Color: Other
Transmission: 10-speed Automatic
Body Style: Pickup
City: Wichita, KS
Engine Type: 6.2L V8 16V GDI OHV
Mileage: 1
Color: Other
Transmission: Camper
Body Style: Other
City: Wichita, KS
Contact seller for Engine Type
