Med Center Mazda

Car owner

Good quick Service. I like the ability to schedule an appointment. The staff was friendly and courteous. The waiting area was neat and comfortable.

Went in for 1, came out with 2

We had an exceptional experience with Med Center Mazda and Billy Mansiell, our sales guy. I had not given a Mazda much consideration but after finding an article about the "10 best selling cars you don't think about" looked into a Mazda 6 for purchase. After consulting with a couple of co-workers who had and loved their Mazda's, they recommended Billy to me. The no pressure experience was invaluable as well as streamlining how much time I spent at the dealership. As we went through the looking process, I also took a look at the CX-5 which Billy allowed us to use over the weekend. My wife fell in love with the CX-5 so much that we went ahead and traded in her van, bought the CX-5, and also the Mazda 6 Touring Edition that I was initially looking for. Overall, everyone I consulted gave a double thumbs up to MAZDA as a brand, but I give additional KUDOS to Billy and the entire sales and management team at Med Center MAZDA.

Mazda Service

Always great service and pleasure to work with Barry. I have bee having my car serviced (2nd mazda)) here since they were new. I highly recommend.

New Car Purchase

Fred Farmer was our sales person, he is great. He answered all my questions. Sale went smoothly. I definitely recommend Med Center Mazda for Sales and service.Ann

Mazda CX-5. Great car. Great sales team! Thank you

Thank you -- Matt, Will and Adam -- what a great team! We've been shopping around at other dealerships and there's no comparison. You guys treat your customers like you really care and it shows. Great car. Great sales team. We couldn't be happier! Charles and Debra Ghigna

Best car lot iv ever been to

Billy was just great so great after paying this car off I will be back to see him again very frendly

Med Center Mazda

I was treated really well very proffionable and fast

New car purchase

Have bought many cars from Med Center Mazda and have always had a great experience,They are all friendly and knowledgable.Thank you.

first oil change

Oil change service was great! friendly staff and quick service!!

Med Center Mazda

Great experience and love my car! I naught a new Mazda CX 5 and I love everything about it. I would definitely recommend Med Center Mazda to anyone shopping for a new vehicle!!

Owner

Service department was very helpful. Fully explained the problem and what action would be taken.

Leasee

Good experience overall. Salesman was courteous. Finance portion was easy.

purchase of CX5

Rubin, was genuine , kind and honest, we purchased car online (sight unseen in person ) and we were pleased with the quality of the car and how Rubin described features. It was the most stress less car buying experience ever. Lisa & Anthony Turley

Med center Mazda

They change the thermostat on my Mx-5. I had asked them to also change the air filter which I thought was dirty, they said the air filter was fine and did not need to change. Overall I was very well pleased with the service and it was done in a timely manner

Grigsby - recall repairs on CX9

Good experience , much better than free oil change 3 1/2 years ago after bought the car

Excellent Service

Just posted a review on Oct 2 and incorrectly put all 1 stars, you can tell by my comments it should have been all 5 stars. In spite of the kind words, the dealer called me personally to verify the service was good. That is the definition of good service in my opinion, following up after I have paid. Used this dealer for exclusive service on my RX-8 for 10 years before buying a new 6 from them last fall.

Service

Great people and easy to deal with. Service is fast and great. Service Rep. Barry explains other recommended maintenance. Facilities is well kept and clean.

Happy Mazda Owner

Barry and the service center crew are great! Service center has been great on all my routine service visits. The sales team when I purchased was fantastic as well. Very happy with Med Center Mazda.

Oil change & Rotation of Tires on 2015 Mazda CX9

ALWAYS A WONDERFUL EXPERIENCE! PERFECT CUSTOMER SERVICE! GO OVER AND ABOARD FOR ME! MY SERVICE ADVISOR IS THE ONE I USE ALL THE TIME AND HE CALLS ME BY MY NAME AND KNOWS I AM A HUGE ALABAMA FAN! HIS NAME IS BARRY! GREAT GUY.

Recent visit

Matt at collision center and Barry at Mazda were both beyond nice and the work was exemplary!

Quick and Easy Service

I called a day ahead to get an appointment with the service department since I was driving in from Tuscaloosa. I was not sure exactly what time I would arrive but the service dept said they would work us in when we arrived. This was our first oil change service on our new CX3. We were able to check out a car to drive from our salesman while waiting on service. We received a call when the car was finished (took a little over an hour with tire rotation). It was a great experience for us. And yet again, we are very happy with Med Center Mazda.

Med Center Mazda

Awesome from start to finish. Honest and did a great job for our car buying experience!!! Will recommend Med Center Mazda to anyone!

Ask for Laurie!

Laurie responded to my internet inquiry promptly, and we set up a time to meet. She listened to what I wanted and took me right to a car to look at as soon as I arrived. At the time I only thought I had a small amount of time just to look at cars. The test drive was (of course) great. I love the way Mazda drives and handles. She was also very personable and friendly, keeping me from sitting alone while deals were being made. Laurie did not to the high pressure sales pitch and it was GREATLY appreciated. If she had, I probably wouldn't have left with a new car that day. I have NEVER had a good car buying experience and Laurie gave me my first! Thank you Laurie! She understands sales, and did a fantastic job.

Amazing Service

Barry and James in the service department were excellent. They both are extremely knowledgeableand answering all of my questions in a clear and concise manner that I could understand.

New Car buying experience

Was a great buying experience & I LOVE my new car!!!!

Great experience!

We had an exceptional car buying experience at Med Center Mazda. Joey was great to work with. No pressure sales.

Service

The service was done in a very timely manner, I will be returning!!

great service department!

med center mazda has the best service department of any dealership i have ever been to. it is always clean, well organized, and superbly managed. would highly recommend for any type service or accessories.

Med Center Mazda, Pelham, AL.

Med Center Mazda follows through with excellent customer service across the board!

Great used car

I would definitely recommend this dealership to anyone looking for a great used car or a new Mazda. They were wonderful to work with and made trading in my car very easy. The used car I got from them was in excellent condition and they gave me a great price on my trade. You really feel like they want to help you find the right vehicle for your budget and don't pressure you just to sell a vehicle.

Mazda cx9

Everything went well. Everyone was friendly and willing to help

OIL CHANGE

I WENT IN FOR MY OIL AND FILTER CHANGE, AS I DO FOR ALL MY OIL AND FILTER CHANGESI RECEIVED THE SAME GREAT SERVICE I ALWAYS GET AT MED CITY MAZDA

Always Great Service!

I have been having my car serviced here since it was new and that's been 6 years. I always feel like my car is being taken care of and Barry has been incredible every time. I highly recommend.

Service

My 10 year old car now performs like it is brand new. Excellent service.

2016 MX-5 GS

Great buying experience. I knew what I wanted, so I contacted the Med Center Mazda dealership to ensure availability and discuss an initial offer. I was ready to buy and drove the 90 miles to the dealership. Traffic was heavy and the trip took longer than planned. I arrived about an hour from closing. I took a quick test drive and asked if there was any more wiggle room in the price. I was pleasantly surprised to save little more money and committed to the deal. Less than an hour later I was on the road home in my new soul red MX-5 Grand Sport. What a fun car and low-stress buying experience! Thanks to Brian and Matt...

owner

Exceptional sevice I would recommend this dealership and service to anyone

Always great service!

Always good service for oil changes and inspections. No hassles!

2016 CX-5 Purchase from Med Center Mazda

I was in the market for a new car because I had just totaled my previous one. Adam (finance) and Ed (sales) were very helpful and made the process easy. Med Center didn't have the exact car I wanted on the lot, but Matt (new care sales manager) was able to track down exactly what I wanted in a timely manner. I'm very happy with the car and the overall purchasing experience.

Couldn't be better!

We have leased two new cars (CX-5's) here and the crew is fantastic!! Everyone is professional and organized, nobody is pushy and they don't pull stunts. We always get a great deal, we love the cars and the service department is great too. We were in and out in less than an hour an a half start to finish, on a new car, and that is awesome!! Matt and Will are amazing, you won't be disappointed here!

Great Car Buying Experience

We had a great experience with our Mazda car purchase. We weren't hassled at all, no "hard sell", and our salesman, Will, had a great personality and was fun to deal with. He was very knowledgeable about the vehicle we were interested in buying (CX-5) and easily answered all our questions. We usually dread the car buying experience, but this time was different. It wasn't painful at all! We also had a good experience with the guy who handled the actual purchase. He was very personable and fully explained everything we needed to sign and answered our questions. We asked that the check not be cashed until a certain date, and that was honored. They did not cash the check until the date we told them they could. All in all, it was probably the best car buying experience we've had. We'll definitely go back when it's time to buy our next car. Oh, and they had a very good selection of CX5's for us to choose from so we'd get the exact car we wanted.

Medcenter mazda

Ed was a knowledgable salesman and understood exactly what i wanted upfront. Did not try to pressure me in another direction and was upfront on what they could and could not do

Used car, excellent service.

They had the car I was looking for, presented me with the Car Fax right off. Hospitable & very professional. The whole process took just a little over 3 hours. Even though I had not yet received my loan check they worked it out so I could drive it off the lot. They gave me top KBB value for my trade in. There were a couple of small cosmetic damages they were pleased to repair without hesitation. The technician even called me to confirm everything & told me I could bring it back if I was not satisfied. The loaner car was nice, as well. Highly recommended & would purchase from here again. Kudos to Frank Farmer for pulling it all together.

Mazda Service

It is always clean and the service employees are cordial. I am thinking of trading my Mazda 3 in for a larger Mazda with additional features.

I love Mazda

I LOVE MED CENTER MAZDA IN PELHAM,Al.. Mr. BILLY AND THE ENTIRE TEAM WAS VERY NICE AND HELPFUL.. FROM THE TIME YOU WALK IN, TO THE SERVICE SHOP, TIL THE TIME YOU LEAVE.. I JUST LOVE THEM.. I RECOMMEND EVERYBODY I KNOW THAT'S LOOKING FOR A CAR TO MED CENTER MAZDA.. & THE WOMEN AT BUDGET AUTO CREDIT IS GREAT!!!! FOREVER A CUSTOMER...!

Service Review

Take all my cars to them for most work. Recently took my MPV in, left the parts and info on what I wanted done. Next day the van was ready, new parts installed, old parts given back to me and I was on my way. Good prices for work done. I don't get any questions if I bring my own parts, they just do the work......and I like that. Very easy to deal with. From one Barry to another.......good job.

Another great job by Med Center Mazda

Took car in for specific maintenance that I did not have time to do. I supplied the parts and the technician installed them (and gave me the old ones back so I could inspect them). In and out in a few hours. They didn't give me the run around about bringing my own parts, which some dealers don't allow, and they got them installed and all is good. Great place to buy a car (or cars in my case) or get your service needs taken care of. From one Barry to another, excellent job.

Great experience with Med Center Mazda

Robert Pollard was very easy to work with. We found the vehicle we wanted and Robert helped us from start to finish. Easy trade-in and then got the price on the new vehicle where we wanted it. Also, took care of a minor problem with the new vehicle. Man of his word at a good dealership and will definitely do business again.

Barry is great to work with and looks for customer best inte

Barry is great to work with and looks out for customer best interest. Have all car issues handled but Med Center Mazda knowing it will be done right the first time.

Barry Barry Barry

Barry is the type person that makes it impossible to have a bad experience. I have been dealing with this dealership since last year and I couldn't ask for a more pleasant experience. The staff in the service department is amazing. Thanks so much Barry for making it so difficult to be upset. :-)

Buying used car

Will was great to work with. He worked with me to make sure I got the CRV once it came available. I would recommended anyone looking to purchase a car give Will a call.

vehicle owner

I was met at the door by your representative who was very helpful. He took my vehicle to theservice department and at the appropriate time explained everything that was done as well asthe cost. I was very pleased with everyone on the service department.

Happy customer since 2005

Love this dealership! This is my 4 Mazda, 3rd purchased from MedCenter, and I couldn't be happier. Their service department is easy to work with and provides excellent customer service as well. Ask for Joey in sales or Barry in service for an to see for yourself.

ojjelly

Great experience . We're their any rebate offers I missed out on

Awesome dealership, with an awesome staff.

Med Center Mazda has absolutely been a Blessing to my family and friends. Unfortunately, the car buying experience is not always a pleasant one (to say the least). I have personally been involved in the purchase of five vehicles within the last 2 years (1 new and 4 used) from Med Center Mazda. Each experience was no hassle, honest, and geared toward our needs and our finances. Mr. Clarkson (new car sales mgr), Mr.. Pollard (used car sales mgr), and Mr. Eaves (finance mgr) are all class acts. My salesman, Mr. Will Lastrapes, is one of the most professional individuals I have ever dealt with in any capacity. He made sure that our needs were met during every purchase. Any problems arising after the purchase were also promptly rectified. We can't thank him enough for his personal care during our car buying experiences. We will be long time customers.

Review

Exceptional Service. I would recommend this dealership to a friend or family member.

Exceptional Experience

I have bought 3 Mazda 3s from Med Center Mazda. They are professional, courteous, and helpful. Fred Farmer is a top salesman who will work with the customer to make a fair deal and make sure that the customer is satisfied with the car purchase.

Great experience and exceptional service

Fast, efficient, and easy to work with . Definitely recommend them when you look for a vehicle

I would definately buy again from them.

We were really impressed with the staff and selection at Med Center Mazda! Joey Chance was a great guy to work with and I will send anyone looking for a car to him. Great experience! Very helpful and friendly staff, no pressure at all.

Great Experience

I LOVE MAZDA'S!!!!! I am on my fifth Mazda from Med Center and absolutely love them all but the last one tops them all. I recently purchased the brand new body type - 2016 CX-9. All I can say is AWESOME!!! So many upgrades. Very classy and great for those with families. You can't find another vehicle with that many options and upgrades with the price Med Center offers anywhere else.Their staff is experienced and have all been there for many years. Their sales guys are not the "In your Face" type of sales guys. They are down to earth, friendly, and laid back. They ask about your family and make the experience of buying a vehicle great. Highly recommend going out to see them!

Beck David

GREAT. All personnel were extremely helpful and made the the entire experience tremendous.

Great!

I have found Med Center Mazda a pleasure to do business with.

service dept

great dealership! would highly recommend this service department for your cars work.

Loved the buying experience

Med Center Mazda is a great place to buy a car. My wife and I visited the dealership to look at three cars Mazda CX-5, Mazda 3 GT-S hatchback, and Mazda CX-3. Our sales adviser Brian Stevenson approached us and allowed us to get a good feel for all three cars he was knowledgeable, not over bearing and at the end of the day allowed us to make the best decision for us. After viewing all three Med Center even let us take one of the cars home for 24 hours!! We ended up leasing a 2016 Mazda CX-5, great fair deal and car buying process was quick. The showroom is very nice and lives up to the Mazda Zoom-Zoom lifestyle. When my lease expires I will be looking to head back to Med Center Mazda for the next SUV purchase. If you're in the market for a new Mazda go see Brian Stevenson at Med Center Mazda, and the finance manager's Matt and Todd.

Service

I am very happy with Med Center Mazda's service dept.

1st visit to medcenter mazda

my first visit to medcenter Mazda was a great one. Treated with respectAnd professionalism. Was kept updated frequently , and not left to wonder what wasGoing on.

Recent Lease

I recently leased a new Mazda3 from Med Center Mazda. The car speaks for itself...love it. My salesman, Will, was great...very friendly, patient, knowledgeable, and not pushy at all. The entire process was a piece of cake. Thanks Med Center Mazda!

Happy Customer

I was truly happy leaving the car dealership. It is a great place and the salesman are wonderful.

"Love Med Center Mazda"

I have purchased the last three cars from Med Center Mazda. I had a 06 Tribute 09 CX9 and currently drive 13CX9, love my car. We are fans of Med Center Mazda from our salesman Mr. Fred Farmer to the guys that service my car. They are wonderful people to do business with. Barry does and excellent job of taking care of us. They make it worth our time , for we drive to Pelham from Montgomery, just for good service! We call them for any question re car, and they are always willing to help us and they are just the best dealership in this area.

Service at Med Center Mazda

I drive a cx9, and love it. We drive to Pelham from Montgomery for they provide the very best service. I Can trust Barry to keep me informed as to what my car needs to run good. I really worth the ride out of town.

Service Department

Barry in the Service department is the BEST.He always ensures that the work is done promptly and perfectly and is always updating me as I wait.I always buy and service my vehicles from Med Center Mazda and utilize them for service.They are # 1 in my department.

The Med Center Mazda Team is hard to beat!

Came in for my 20,000 Mile Service, also had a new In Cabin Air Filter installed. Everything went very smooth & was done in a fair time. On my way home, it felt as though the a/c coming through the drivers side vents were not blowing near as cool as the passenger side vents. It was very Hot that day w/very high humidity, so that could have had something to do w/it. Keeping my eyes on it for now.

my new mazda

Will is great. Hopefully one day they will give me customer of the year. I also think mazda should higher the customer loyalty rebate. Js thanks for always helping me out.

Loving Med Center Mazda!

I had heard excellent things about med center mazda from my sister and brother in law who drive from Tuscaloosa to do business here. They did not disappoint! I started my car buying experience online. I inquired about a car I found on the med center website and I received a phone call early the next day from AJ Lanier. He invited me to come by and met me at the door upon my arrival. He was patient, encouraging and informative. My credit score had me concerned but with the AJs help and the help and expertise of finance manager Todd Mayers we found the perfect car for me. It is beautiful, efficient and a perfect fit for my taste, my family's safety (and taste) and my budget. I love my car. I can't say enough good things about it or the exceptional service and kindness I received. Thank you A J and Todd!!!

Mazda dealer review

Pleasant staff, nice facilities and no attempt at pressure.

Car purchase

What can I say, I have never really trusted car dealerships until Med Center Mazda. From the moment we were greeted by Tom our sales representative, to when we signed the financial papers with Todd it was a straight up 100% professional caring and honest dealership. Matt the sales manager also went above and beyond, they want to make your experience the best that it can be in a sometimes stressful situation. I am more than grateful and thankful for finding them and trusting them. I would and will recommend them to anybody that I know who is purchasing a vehicle. Thank you very much for your excellent customer service. I look forward to many years with your dealership.Connie and Charlie Roche

Always Great!

This is my preferred dealership for service on my 2010 Mazda 3. Barry is always great and I know I can trust him. Thank you for all you do.

Quick oil change and recall updates

in and out, great job. Much quicker than I thought it might be because I had 2 different recall notices

Med center mazda

This was the best car buying experience I have ever had everyone there was so nice and knowledgeable they did whatever it took to make sure I was able to leave with car I wanted at the price I could afford. I love my new car and I will definitely be back when I decide to get another one.

Great service department

Excellent service, always able to get an appointment when I need it. Very professional and usually get done earlier than expected.

Rick Hershey

I got great service at a reasonable cost. The people did high quality work on my Miata.

Service Review

I am well pleased with the hospitality and service received at Med Center Mazda.

Karen Peterlin

Great service............aimed to please. Joey did a great job to make me happy.

Awesome Customer Service

Brian Stevenson was our salesman. He was very pleasant to work with and was upfront and very friendly !

Getting oil change

Always very satisfied when I bring my car in for Service.

Recall for airbag

recall appointment taken on time and finished in a timely fashion.

They really do go the extra mile!

We already have a 2012 Mazda 3 we bought for our son. Now that he is graduating college and getting married, we will be empty nesters! We have never had a more pleasant experience purchasing cars than at Med Center Mazda! We just leased a red Mazda iSport 3!!! We Love it! A huge thank you to Matt, Bobby and the Mazda team! We will for sure buy from you and recommend you to Everyone! God bless you and ZOOM ZOOM!!!

Recall service

Fair and quality service. Needs improvement on some of the facilities. Good job on the service work. Could use some improvement on the customer service. Staff are not very friendly when calling to schedule an appointment or when you arrive at dealership.

No appointment- no problem!

No appointment wait oil change pose no issues! Minimal wait- friendly staff- great experience!

MED CENTER MAZDA REVIEW

SMOOTH PROCESS, NO INTIMIDATION, NICE PERSONNEL, CLEAN BUILDING AND GROUNDS

Review

Love Med Center Mazda and Barry in the service department who is always helpful and courteous!

ms val michiko bagley

Always friendly and service is always done in a timely manner.

Thanks

Services 99% of the time great I enjoyed I'm in and out quick I'm glad they're there

customer survey

I could not have had a better experience absolutly great

Oil change

Great service!! Friendly environment and fast service

Barbara

The salesman spent quality time explaining all aspects of the vehicle and features. A smooth training session on new technology.Purchase process was simple and timely. Overall an excellent experience.

Used car

Great service, and very professional salesman. Would recommend Med Center Mazda to anyone.

Very Satisfied Med Center Mazda Customer

We have purchase 2 new Mazdas from Med Center Mazda within a year - 2015 CX9 and 2016 Mazda6. The buying process was transparent and stress-free each time. They were fair with evaluating our trade-in and explaining all of our buying options. For the latest purchase, I visited several other manufacturer's dealerships, and was (more than once) extremely frustrated by the "old-school" sales tactics - high pressure, fake delays to keep me in the building, LOW trade-in value, rude behavior. The staff at Med Center Mazda, from salespeople to managers to finance were appreciative of our time and never tried to pad the transaction with options, or unnecessary accessories. We were a Honda family before, but made the switch, largely because of our experiences with Med Center Mazda. Both cars have been great so far. Looking forward to many happy years in our Mazdas!

Sam Abston

Everything is good. Note: If you want a response to your questions you need to change your form requirements so that this can be left blank at the option of your customer. If not, you are loosing many valuable responses.

Purchased 4 Cars

In the last 2 years, I've purchased 4 cars from Med Center Mazda - one for each of the kids. I've had an excellent buying experience and the finance managers were very friendly and helpful to get the closing completedly quickly and accurately.

service

Great service. Was in and out in about 45 minutes. Problem was repaired quickly.

Always A Great Experience!

Bought my second car from Will Lastrapes! He not only made the process easy and got me a great deal he made it very enjoyable! I highly recommend asking for Will when you want a car! He listens to what you want and gets what you want. You can't go wrong with Med Center Mazda - they have the best service department too! Their service department is one of the main reasons I buy Mazdas! In a world where it is hard to trust, I trust Mazda!

Mazda Service

Service on both of my 2013 Mazda 3 is outstanding. Barry keeps me updated on everything that need to be repaired on my Mazda. Overall the experience that I have had dealing with the dealership is good. Great work.

Great service on my cars

Service on both of my 2007/2013 Mazda 3 have been good. Barry keeps me updated on everything that need to be repaired on both cars. Overall the experience that I have had dealing with the dealership is good. Great work.

I love Barry!

Barry the service manager is the main reason I come back.

Great experience!

Went to the dealership to test drive a Mazda3. I absolutely didn't intend to buy a car that day. Joey Chance was wonderful and I drove my new Mazda3 home a couple hours later.

Great buying experience

The buying process went smoothly and I really enjoy my 2016 Miata. It's basically a go-cart for adults. The sales staff are very friendly, we felt zero pressure and the facility is bright, modern and clean.

Easy Buying Experience

I have been taking my 2004 Mazda to Med Center since moving to this side of town and knew the service department was very good. I was pleased with the way I was treated and the deal made when buying a new Mazda. The salesman, AJ was pleasant and the sales manager, Matt treated me well. I recommend talking to them for a car purchase.

Car Purchase

The dealership was willing to give me the price I was looking for. I was pleased with the overall experience. Billy was very helpful by reviewing special features of the car.

A great car buying experience

The salesman was very helpful and not pushy at all. I knew what car I wanted to see and I was in the drivers seat for a test drive in about 5 minutes after showing up. After I made the decision to buy, the entire process was smooth and painless. The paperwork took less than an hour to prep and get signed. I really liked their use of modern technologies to help speed up the process of signing the documentation.I would definitely recommend them to anyone looking for a car.

Very happy.

This transaction was so easy. Everyone was great. Could not have asked for a better experience. No pressure at all. The financial part was easy, stress free. I would highly recommend this dealership. Exceptional.

Love Ames Center Mazda

The wait wasn't too bad compared to most dealers. The service was great! Unfortunately no one was there to clean the inside and outside of my car but it's something I can do on my own!

Mr. Director

Entire experience was exceptional. This was my sixth purchase with this company.

No Pressure Sales, Pleasant Buying Experience

I visited Med Center Mazda to look at a vehicle I had seen online. My wife and I were greeted by salesperson Will Lastrapes who ask how he could help us. We told him what we had come to look at and he gave us a little history of the vehicle and then went and brought up to us "it was raining, not a pleasant time to be looking at cars". To make a long story short, we purchased the car. I must say Will was probably the most pleasant car salesman I ever worked with. Great personality, no pressurewhatsoever, and obviously enjoys his job. Will is a total professional, would deal with him anytime.

Med Center Mazda

The service was awesome. I had called earlier in regards to purchasing a certain vehicle. I met the sales rep the next morning and he had found exactly what I wanted. I purchased, paid for and drove home the vehicle within several hours of arriving to the dealership.

great service department

med center mazda has the very best service department of any dealer i have ever been to, and i'm 65 years old. would highly recommend!

Purchased 2nd Car from Dealership- will not be the last.

This is my second purchase of a vehicle from this dealership in as much as 2 years. These are great folks to deal with. No pressure. Professional attitude. A testament for the Mazda brand. Dealt with Will Lastrapes who also sold me my previous purchased vehicle 2 years ago. Buying experience was pleasant and everything was explained up front. If you are in the market for a quality new or used car, you cannot go wrong in dealing with Med Center Mazda. Service department is excellent. Constantly receive coupons in the mail which make maintenance at the dealership worthwhile. No Wal-mart oil changes for me.

Impolite

My initial experience was good, came in, was helped quickly and they were very friendly. I drove the car i was interested in came back and spoke with a salesman. Immediately through doc fees and such they upped the price by %15. They also wanted to charge Clean retail for a car that was less than fair. When we were speaking the salesman was short with me interrupted me and talked over me. the second time he went to his sales manager, the sales manager was the one that came back to speak with me. Our conversation was much shorter but he was much more polite.

Service visit

This visit was for regular service on a Mazda CX-7 ( 2011). I've used their service dept. since 2011 for this vehicle and one other CX-7. Never a problem with the work, charges or time taken. Barry is my service advisor and upfront with all matters and questions. Highly recommend the service department at Med Center Mazda.

Easy experience

My salesman William Lastrapes made the experience very simple and easy. He had a good personality, made the experience inviting, and not just about numbers or what I m willing to pay. I would do business with them again

YES- you should use Med Center Mazda

Everything about Med Center Mazda was top notch. It was a great experience buying a car from Fred Farmer! I am glad that I stayed local and will continue with them for the life of my car. Looking forward to it!

Med Center Mazda

Med Center took car of my car and accommodated me as far as getting me to my house and picked me up when the repair were completed.

Truck sold to me with a leaking transmission

I bought a used Nissan Frontier from Med Center Mazda recently. After a couple of days, I noticed a puddle of transmission fluid on my garage floor and found that the Frontier had a leaking rear transmission seal. I contacted the salesman that I had dealt with and told him about the leaking seal. I requested that Med Center Mazda simply fix the problem since it was obvious that the seal was leaking when they sold the truck to me. The salesman consulted his manager and the response was that they would not fix the leaking seal. An organization that is truly interested in customer service would have corrected the problem. Very disappointing. I'll never do business with Med Center Mazda again....Driver's Way is right next door and I've had good experiences with them.

Great car buying experience

My husband and I came in looking at the CX-5. We didn't even intend to buy that day, but the price point for the car compared to other dealerships was by far the best. Will was wonderful to work with... Friendly, low-pressure and laid back, which was much appreciated after some other experiences we had that day at other dealerships. The dealership itself is comfortable, easy to access, and has a great lounge and play area that our toddler loved.

Med Center Mazda

Great!, great, great, great, great, great, great, great, great, great, wonderfully great, extremely great, perfectly wonderfully great!

Oil change.

We always bring our cars to Med Center for repairs. Always exceptional!!

Med center mazda

Very good job worked with mazda to remedy problem. Thanks !

My experience with Med Center Mazda

My experience with Mazda has been great. I was able to keep my 2005 Mazda for years because of their service. Anytime I take my car in for service I am always greeted with kindness. The people there seem to care about the customer and the car. If they see that major service needs to be done and you don't want to have it done that day, they are not pushy about it. They let you make your own decision but explain to you how serious it can be and not to wait too long to have the work done. I like that they get you out as soon as possible and if they have to keep the car transportation will be provided. I don't have any dislikes about the dealer. I will continue to take my new 2015 Mazda to be serviced by their specialized technicians. I know that I will have it as long as I had the 2005 Mazda.

Love this dealership!!

Service and quality is always important and that is exactly what you get here. Every one that I have come in contact with has been extremely helpful and are an extension of family. I will definitely do business here again and would recommend this dealership to anyone looking or needing service. Thank you Tom, Joey, Adam and Barry for all you have done and continue to do.

Ned Center

Great service as always. Barry in the Service Dept was very professional and courteous.

Always Top Notch

Always get the best service here, whether you're buying or just getting an oil change!

Wonderful as always

Service was wonderful as always. Everyone from management down always go above and beyond to make your experience a great one. I Love my Med Center Mazda crew!

Friendly, wonderful customer service

The service and parts department employees are exceptional in customer service! They always treat me right on anything I have done to my car. I highly recommend this dealership to anyone looking for a great car buying and service thereafter experience!

Oil change

Routine 6 month oil change & once around - general inspection.

Great dealership!

Excellent experience. Very professional and personable folks who made the car buying experience enjoyable.

10,000 mile service

this dealer has a great service department! very clean, well organized, and efficient. will always bring my car here for service.

Retired Gengleman

The salesman, Billy Mansel, was very knowledgeable and accommodating. All questions were answered and at times, my wife and I would change our minds on options and so forth and he would change as quickly as we did and begin working with new criteria. We came away with exactly what we wanted. The sales process has been streamlined since we last bought a new car and we received excellent customer service from Billy Mansel and are very pleased with our experience and our purchase. The sales manager Matt was very helpful before I even arrived at the dealership and continued to be pleasant and helpful throughout the deal. Adam, who handled our financing was excellent and no questions were unanswered. He was pleasant and personable. Medcenter Mazda has taken a very proactive approach to customer service and there is no question if nothing changes, we will purchase there again in the future.

good service,as expected

Thank you for working me into your schedule. The Montgomery franchise was too busy...drop off the car for tomorrow pickup and no idea what the cost would be. You are 100+ miles away but infinitely more responsive.

buying a new car

I was impressed with sales and finance personal... also very nice facility.

Satisfied Customer

Repeat buyer. Will probably buy from them next time as well.

Lowest price the first time

Highly recommend Med Center Mazda. Purchased CX5. No pressure. Gave the lowest bid the first time. Joey and Matt were great. One of the easiest vehicle purchase I have had.

Great Experience!

Will was so helpful! He kept working to get the payment down to an affordable range for us, great personality, and not aggravating. We live about an hour and 45 minutes away and they made sure they could give us what we wanted before we ever left home! We never wasted any time or gas! Just a great experience! Thanks Will and other staff of Med Center Mazda!

Excellent car buying experience

I highly recommend using Med Center Mazda. Anytime I have looked into or purchased a vehicle I have felt pressured and stressed. Will Lastrapes was the best car salesman I have ever worked with. He made the whole experience smooth and enjoyable. When we have to purchase another vehicle we will be coming back. Excellent service. Thanks!

Great Customer Service

Stacy Chickadaunce did a fantastic job from the moment I pulled on the lot to look at a vehicle I found on-line. Once I was at the facility I seen another car that I absolutely had to drive. She got the keys for me and all it took was a trip around the block and I was sold on the quality and excellent condition of the vehicle . I appreciate all the hard work that Stacy and the finance team did to make the process smooth and enjoyable for me. It has been almost 10 years since I have been able to buy another vehicle and when I go to look again in the future I will definitely go back to Stacy and the rest of the team at Med Center Mazda.

Appreciate the lack of high pressure sales

Working with Will was well appreciated. He promised that he would not call, which he did not. He was very knowledgable about the cars and knew more about the cars than my son (which has not been the case at other dealerships). The negotiation process was not too painful and straightforward.

Great buying experience, bad follow up care

My wife and I recently purchased a 2009 Chevy Equinox. The buying experience was perfect. We started the process with Ed on Wednesday night and closed the deal with Billy on Thursday afternoon. The price was perfect, they were able to get us no money down, and the monthly payment was $80 below what we budgeted for. After the purchase was complete, I began receiving e-mails letting me know that we were apart of the family now and they would take care of us even after the purchase. I e-mailed back and let them know that I noticed a few issues after we drove away. I was then told to bring the vehicle by and the problems would be taken care of, which I did. I began to try to explain what I found to which I was cut off and asked for they key. I was then told that it would be at least an hour before they could get to it. It seemed like he was trying to get me to leave. I told him I could wait. About an hour later, he brought my keys back and said that they were able to fix one of the issues because they would have to order the part. I began to ask about one of the other issues to which I was rudely cut off. He raised his voice at me and said, "I told you that you bought it as is, I told you we would fix the lights and that's it." I had nothing else to say to him and walked out of the store with my 1 year old daughter. My final verdict, don't send me an e-mail offering to take care of me if you are just going to treat me like dirt with I do come by.

Customer service

Went to Med Center to see if we really could get a new car and still save money, too. Will Lastrapes worked with us and his finance people and after a couple of glitches was able to put us in a new CX-5 and lowered our monthly payments a few dollars, even after adding some items to our new car that we didn't have on the old one(also a CX-5, 2014 model). Very happy with the dealership and the results we were able to get. Highly recommend them to anyone looking for a good deal and a reliable dealership.

Great experience

Laurie Edwards and the staff were excellent. Great selection. Actually a pleasant experience.

Life changing experience!!!!!

Med Center Mazda made our life better. Never believing we would be able to buy a new 2015 Mazda 3, Billy Mansel and Med Center Mazda made that possible. They were able for us to get the maximum trade in value and a payment we could afford. The new car payment is lower than my trade in payments. Billy is not just a great salesman but an even better person. We were also blessed by working with Adam Eves in the financial department. They put together a great package for us. MED CENTER MAZDA- if you want the best, go to the best.

Extremely happy with my new 2015 CX-5 Grand Touring!!

Im a brand new customer at Med Center Mazda. I bought a 2015 CX-5 Grand Touring from Laurie Edwards. Shes fantastic!! She was very knowledgeable, professional and patient. She answered all my questions and showed me all the features of the CX-5 Grand Touring. Thanks, Laurie, for being a friendly sales representative that put me completely at ease and one that I was comfortable with!! I totally love my new CX-5!!!

Extremely happy with my 2015 CX-5 Grand Touring!!

I'm a brand new customer with Med Center Mazda and they are the best!! I purchased my new CX-5 Grand Touring from Laurie Edwards. She's fantastic!! She was very knowledgeable, professional, and patient. She took time to answer all my questions and showed me all the features of the CX-5 Grand Touring.Thanks, Laurie, for being a sales representative that I could trust and feel comfortable with!! You definitely make the experience of purchasing a new vehicle very satisfying!!

Awesome dealership to work with!

Joey and the team at Med Center Mazda made car buying the way it should be. They were easy going, helpful, and friendly. After going to several other dealers in the B'ham area, these guys were definitely the best. (Trust me, we went through some nightmares) No gimmicks or sales pitches.I simply told him my budget and needs, and he came up with the perfect car for my wife. If not for Joey and Med Center Mazda, my wife would not have near as nice of a car. I am truly grateful for Med Center Mazda.

Great dealership to work with!

I was shopping for a car on a tight budget. I went to several dealers, and they all said that I was basically looking for a "unicorn" of cars because of my budget vs. needs. My wife thought she was going to have to settle until we talked to Joey at Med Center Mazda. He was able find us the "unicorn" car. They were all nice, helpful, and made the car buying process so easy! If not for Joey and Med Center Mazda, my wife would not be driving as nice of a vehicle. I highly recommend these guys.

2015 MAZDA 6

I called about the 2013 Chrysler 200 they had for sale. I test drove the car, it was nice. I talked to the salesperson, BILLY Mansell, very understanding. He basically told me that the company that was going to finance the car interest rate was extremely high, and what I am paying them would be like getting a new car and that i am approved for a new car. So I walked out the dealership with a BRAND NEW CAR!

Proud Mazda3 Hatchback Owner

My wife and I purchased a Mazda 3 2015 Hatchback from Laurie Edwards. She made us feel comfortable and stress free while buying the car. We love her and Med Center Mazda!

Great Buying Experience

Will Lastrapes and Matt Clarkson are the best and easiest to work with. I bought a car for my daughter and was given a great price, and we were in and out in a total of about and hour and a half. Highly recommended!

New Mazda6 Purchase

Great experience. MedCenter offered the lowest price I could find in CO, AL, MS, and GA... I have been looking for about 18 months and thoroughly researched what I was buying. There was no hassle and the customer service was outstanding. If I'm back in the Southeast when I purchase my next car, I will definitely look into MedCenter.

Certified CX9 owner

I had the most wonderful experience working with Laurie Edwards at the Med Center Mazda Dealership. She walked me thru the process with such ease and great knowledge. She was so professional and so easy to work with. Her friendly approach with me and my husband was wonderful. I will bring my business back here and others in to purchase their next autos. Thank You so much for the great experience!

Mazda 3 Experience

Will at Med Center Mazda was able to get me the best price of any Mazda dealership in Alabama. Great customer service.

Moma'sHappy

Best car buying experience I ever had. Just bought my wife a new Mazda MX5. She is thrilled with the car. Since this was a surprise birthday present. I'm the one who did the shopping. I looked all over on line and talked on the phone with multiple dealers. Then I talked to Will Lestrapes at Med Center Mazda. Will went out of his way to make a deal happen. Over the years I have bought a couple dozen new cars and have always bought from local dealers. Frankly I was a little skeptical about dealing with an "out of town" dealership. Worked out the deal on the phone. I could not ask for a better, straight forward, bottom line experience. When we arrived at Med Center to pick up the car, everyone was friendly and professional. The paper work was all in order with no surprises. I'm glad I we drove the 100 miles. We are so pleased I expect to make the drive for any servicing. If the service dept. is anything like sales, it will be worth the trip.

C My Miata

Outstanding experience. From start to finish Will has been pleasant and helpful. My husband saw this car online and called Will for more information. Will made a wonderful deal happen on My Miata. It was painless to arrange everything over the phone. When I arrived to test drive My Miata.Will met me outside. My Miata was prepped, gassed and ready for me. Will reviewed all of the essentials of this wonderful car and then we took it for a test drive. He encouraged me to really drive this car. It was awesome. The tires just "stick" to the road as it takes those curves with ease. I love this car!! Will is without a doubt the best car salesman I have ever dealt with. Great service and such a pleasant and thorough introduction to My Miata. I will highly recommend Will and Med Center to my friends. Now I just want to get on the road with my new Miata.

Great Cars, Great Sales Service! Great People!

I purchased a Mazda 6 in June 2014 and we just bought my wife a MX5 this week. We Love Them. They are fun to drive, excellent quality, get good gas mileage and the dealership was a pleasure to deal with. Ed Jackson did a great job of allowing us to test vehicles, explaining features and making the entire purchasing process painless. My daughter drives a Mazda 3 also purchased from MedCenter Mazda. She has been very pleased with it and it is now going into its seventh year of operation. Thanks to Ed Jackson and Sales Manager Matt for the excellent service and personal attention we received.

Best customer service

Great customer service. Matt, Will and Adam were great to work with. I highly recommend Med Center Mazda for you car needs.

Jetta TDI

I love my Jetta TDI. Thanks to Will and Matt I got the car I wanted. Best of all for the price I wanted !! So if your looking for a new or used car ,stop here first and ask for Will. You will not be disappointed.

new mazda 5

i was looking at a used car and was able to get a new 2014 with Laurie Edwards help. I will recommend her to other family and friends. Excellent services and care.

Excellent buying process even from out of town

Will Lestrapes did a fanstatic job of handling the buying process even though I am not local. Great facilities and great customer service. I highly recommend this dealership.

CX5 from Med Center Mazda

We strongly recommend Med Center and our salesman Fred Farmer.

Pre-owned purchase - Donnette & Mike Mee

Meet Laurie Edwards within a minute of driving up and found her to be knowledgable and helpful in finding a automobile that was perfect for me. I have been happy with my purchase and looking forward in the opportunity to refer family and friends. Donnette Mee

Always Come to Med Center Mazda

Nothing but top notch. They've always been good to us. I've been dealing qwith Mazda for 6 years everyone is cordial and receptive. I've bought from here and used their service department. I will always come here, they always remember me! I bought in 2011 and they still make me feel welcome when I come in for service.

I bought a new Mazda from Med Center based on their Auto...

I bought a new Mazda from Med Center based on their Auto Trader posting. I flew in from out-of-state to pick up the vehicle and they stuck to their verbal agreement over the phone. Matt Henson was a great salesguy!

I've been buying and selling cars for 40 years, and...

I've been buying and selling cars for 40 years, and never have I had such a smooth, pleasant, hassle free experience. Not just no games, but a willingness to bend over backwards to make the deal work for us. From beginning to end the transaction was characterized by courtesy, respect and honesty. Our salesman Joey Chance and the sales manager Matt Clarkson just made sure we got exactly what we wanted at a fair price, without stress, without worry. These are some straight up guys, and they have earned our car buying loyalty.

First visit to a Mazda dealer and was thoroughly...

First visit to a Mazda dealer and was thoroughly impressed with the friendliness of the salesman, William Lestrapes. William was very knowledgeable of the engine, drivetrain, and all the upgrades that Mazda offers on their vehicles. We drove a CX5 GT and a Mazda 3 GT, we were impressed by both vehicles. We bought the Mazda 3 GT sedan because of the great mileage and comfort. The dealership was very responsive to getting the financing taken care of and then getting the car detailed for delivery. We enjoyed the professionalism and highly recommend the MedCenter Mazda dealership to everyone. Of course, take a test drive and you will be sold on any of the Mazda models.

Salesperson Will Lastrapes was excellent - he was patient...

Salesperson Will Lastrapes was excellent - he was patient with me for over a year before I purchased my vehicle. He and the sales manager helped get through the negotiation stage very quickly; the "internet" price gets the new vehicles down to a very acceptable price right off the bat. The paperwork was done in a very efficient manner as well - all computerized. The car was delivered perfectly clean with a full tank of gas, and Will was very helpful with going over the primary features of the car (including phone - bluetooth sync). Highly recommended dealership.

Med Center Mazda was great to work with. We were on our...

Med Center Mazda was great to work with. We were on our way to Montgomery to buy a Mazda CX-5 from a dealership there. When we called to let them know we were coming they gave us a whole different price. I looked up Med Center and called. They had exactly what I wanted and gave us a great price. Dave Thomas was wonderful. He explained everything well and made buying a car really easy. I highly recommend this dealership.

We had a very good experience with Mr. Lastrapes! He was...

We had a very good experience with Mr. Lastrapes! He was very diligent through every part of the process. He was very good at not applying pressure to the sale but by being helpful with facts and whatnot. He was extremely friendly and I loved hearing all his Navy stories. Would recommend him any day!

Most excellent experience. We spoke on the phone with...

Most excellent experience. We spoke on the phone with Dave and the the sales manager Matt and explained our needs. When we arrived at the dealership Dave have the new cars with the options we wanted pulled right up to the front door for us to test drive. The staff is very friendly and thoroughly explained all aspects of the transaction. If you want to use a deanship that believes in full disclosure and does not try to bury the true cost a new car, this is the place for you. - Paul

I had previously shopped several different dealerships in...

I had previously shopped several different dealerships in the Birmingham, AL area and then I came across MedCenter Mazda. Upon arrival I was greeted by Dave Thomas with a sincere welcome. Dave listened to all I had to say about my situation and quickly knew what kind of car I wanted and which options would best suit me. Before I knew it, I was driving out of MedCenter in a brand new 2014 Mazda 6. I would highly recommend MedCenter Mazda to anyone that I know and to those I don't know as well. I absolutely love my new Mazda 6! The car surely has the "Zoom-Zoom" that I want and the gas mileage that I need. Thanks MedCenter Mazda! And thank you Dave Thomas! PS- Can I get a "Bacon-ator" and a Frosty?

Dave was great to work with! He didn't make you feel...

Dave was great to work with! He didn't make you feel like you had to buy a car right then and there. Really easy to work with and got us a great deal! Already loving my toyota 4runner! Thanks again!

I am not a guy that usually shops at dealerships. I was...

I am not a guy that usually shops at dealerships. I was extremely impressed by this place. The guy that helped me was very knowledgeable, straight forward, and experienced. He answered questions with direct answers. He did not push me on anything. The dealership itself was very helpful in working with me to complete the transaction. Again, this coming from a guy that does not shop at dealerships, but I would give these guys a chance to help you.

Our experience at Med center Mazda was fantastic. Dave...

Our experience at Med center Mazda was fantastic. Dave Thomas made the the process quick and easy. We will recommend Med center Mazda to all our family and friends.

It was a pleasure have Dave assist use in our choice of a...

It was a pleasure have Dave assist use in our choice of a quality used car. He was never pushy or made us feel that he was in a rush. Made the experience better than I anticipated.

My experience with Matt and Med-Center Mazda was...

My experience with Matt and Med-Center Mazda was wonderful. From my first inquiry Matt was responsive, thorough and upfront about every detail. He truly understands today's buying climate and is very comfortable with the negotiating process. During our interaction, I was in contact with at least four other dealerships - NONE of them offered the service provided by Matt. I never felt he was trying to hide any details, oversell, or pressure us to buy something we didn't need or want. He answered every question and provided every detail that I requested. We bought our car at a time of year when most dealers are trying to sell off their previous year models. The 2013 model/trim I wanted was no longer available at Med Center Mazda. Instead of trying to upsell us a 2014 from his lot, Matt researched and FOUND exactly what I wanted at a dealership in Tennessee and arranged for its delivery free of charge. More importantly, he STILL met our very competitive OTD price and provided the extended 100,000 power train warranty that is provided from Med Center Mazda. On the day of the actual sale we arrived from the Auburn/Opelika area to find a staff of friendly people at the end of a long work day - it was 8pm! Matt had the car detailed (thanks for the great job, Wayne!) and while my husband was signing the paperwork, Will took me for a test drive to explain the car's features and fill the tank. We were home with our new car by 10:45 p.m. There is quite literally NOTHING more that could be asked from a dealership experience. Total ease with negotiations, a great deal on a fabulous car and FLAWLESS service.

Dave, along with the rest of the staff, was helpful,...