Excellent customer service
I purchased a 2017 Honda Accord on 10/26/2016. My salesperson, Clyde Parks was very helpful and made the process go very smoothly. I would very highly recommend Mechanicsville Honda and Clyde Parks. Thanks Clyde for excellent service!!
Clyde Parks
Clyde Parks is a great dealer to work with. He is friendly and personable. He is a no pressure dealer and we love that. We like to make our own decisions and not be pressured into it. We actually bought an Accord on Saturday and came back Sunday and bought a CRV. Love them both. We got service with a smile. We have bought three Hondas from Clyde and have owned 13 now. We will be back.
Awful service department
Took my car in for a replace and they messed up battery so I had to buy a new one and then broke the windshield wiper lever and have refused to fix it. Will not take blame and will not call me back. Very unprofessional and horrible customer service. One recall has cost over $200 to repair the problems the service department has caused.
My sales experience
Clyde was very helpful in assisting me with finding a car in my budget. Customer service was great and he was very knowledgable and answered all questions. He made buying my first car a smooth exciting experience.
Mr. Parks
Mr. Parks was patient and thorough while demonstrating all the "bells and whistles" of my new CRV.I appreciated his help and would recommend him for further service.
Great service & overall exceptional service
Exceptional customer service and a great salesman, Clyde Parks!
one of the good guys
one of the best dealers around. I would recommend anyone looking to buy a car to try these folks and Lindsay is the man to go to. I was looking for a car since 3 months & went through the usual car dealers BS and was expecting the same with these guys but was surprised on the straight forwardness without any sleazy tactics. I would once again say Lindsay is the go to person, he is very knowledgeable, friendly.for the first time, buying a car was easy & pleasant.
Great Experience
I purchased a car on oct 31.My sales Representative was Clyde Parks.He was very helpful and professional.He went beyond the call duty.
Mechanicsville honda
Clyde Parks was my sales person for the purchase of my crv. My experience was painless. He took care of every aspect of the purchase including the accessories. He set up my Bluetooth saving me time and allowing me to drive away with a fully functioning system. He went through all of the new features not on my previous purchase from this dealership. I would definitely buy a third vehicle from Clyde.
Great deal when I had to find a new car fast!
This place is busy! But I found that they will do everything to put you in the car that's just right for you. The team, finance and sales, are efficient.
I FEEL CHEATED, RIPPED OFF. DID NOT DO WHAT THEY PROMISED
SECOND CAR I BOUGHT THERE. PICKED UP CAR WEDNESDAY 7/16/2015. BOUGHT THE CAR AS IS, MECHANICSVILLE HONDA SAID THEY WOULD INSTALL NEW TIRES AND DO WHAT WAS NECESSARY TO PASS INSTECTION. THE CAR HAS 3 DIFFERENT MAKE OF TIRES ON IT NOW! GOT IN THE CAR AND LEAVING THE PARKING LOT THE CHECK ENGINE LIGHT CAME ON. LEFT THE NEXT MORNING FOR A TRIP OUT OF STATE. AFTER AN HOUR ON ROUTE 95 THE RIGHT REAR TAILLIGHT FELL OFF. AND SHORTLY AFTER THE AIRBAG WARNING LIGHT CAME ON. I TOOK THE CAR BACK TO HONDA, THEY DID INSTALL A TAILLIGHT. I TOLD THEM THERE WAS A LOUD CLUNK IN BOTH THE RIGHT AND LEFT FRONT END SOUNDED LIKE THE BALL JOINTS ARE BAD, AND THAT I WANTED THEM TO CHECK THE ROTORS TO MAKE SHUE THEY HAD NOT BE RESURFACED MORE THAN WHAT IS RECOMENDED. THEY REFUSED TO CHECK ANY OF IT! SAID IT HAD ALREADY BEEN INSPECTED. BE CAREFUL! THEY CARE NOTHING ABOUT YOUR SAFETY! IF YOU BUY HERE MAKE SURE EVERYTHING IS IN WRITING AND CHECK TO MAKE SURE THEY DO IT BEFORE YOU LEAVE THE DEALERSHIP
Great Customer Service
We just bough our 4th Honda. We have always had good luck them, but I wanted to try something else for a change, however, after dealing with several other dealerships we found that not only did they give us the best deal but our salesman, Clyde Parks, made everything so easy for us. I hope he is around for a long time because we will definitely go to him when we buy our next car.
Excellent car buying experience
I went to Mechanicsville Honda to help my mother choose a car. Clyde Parks helped us, and he gave us a great car buying experience. He was very helpful and understanding. He was also very patient! She bought a new Odyssey, and it's a great van! She got a nice deal on it, and a good trade-in amount. We would both recommend Mechanicsville Honda, and tell people to ask for Clyde.
Great service
I purchased my fourth used vehicle at this dealership And they have all been great cars. My most recent purchase went very smoothly with Clyde Parks as my salesman who worked with me and gave very good Customer service.
Painless purchase.
Friendly and professional service. My third purchase from this dealer. Have always been 100% satisfied with the experience. Clyde was prompt and thorough. Even though this purchase was for a used vehicle with no warranty I felt confident enough in this dealership to trust that I would receive a decent vehicle for it's price and age.
Excellent experience
Excellent salesmanship great customer service and an a amazing salesman, Mr Clyde Parks. I would recommend this dealership to anyone looking to purchase a car.Customer Ms K Stevenson
true professionals in the car business
I was very please with the professionalism that Clyde Parks showed me when I purchase my 2005 Honda accord he wasn't pushy he let me take my time to make my decision or what route I wanted to take in purchasing a car.I would in the near future refer all of my friends and family to Mechanicsville Honda and Clyde Parks .
A Great Place to Purchase a vehicle
Buying our new CR-V was enjoyable. This was made possible by people like Clyde Parks and Tim Ballard who went out of their way to help us. The salesperson, Clyde Parks had me come back to the dealership after the sale and explained to me all the buttons and gadgets. In all my experience of purchasing a vehicle, I never had this done for me. I would recommend this dealership to my friends.
Car Purchase
Yesterday I purchased a Honda Civic from your dealership. Steve Snead went above and beyond to find out what I wanted in a car and matched me with a great Civic - complete with everything I needed and within my price-range. This is my third Honda , so I am well aware of the high quality of the vehicles. It was a great day - I did not feel rushed. Steve made sure to point out all the features answering all my many questions - his customer service skills are top-notch. I will certainly recommend Mechanicsville Honda and Steve Snead to any friend who is looking for a new car. Thanks to Steve and his team! Susan S. Pittman
Good service and easy to deal with!!!
Was looking for a vehicle for my wife. Clyde(sales staff) was greatly helpful. He was very easy to deal with and not a pushy salesman. Really made the whole car buying process easy. Will definitely stop by again when looking for another vehicle.
Purchase of a brand new 2014 Honda Accord Sport
I am so pleased by the customer service, cleanliness and friendliness of the salesperson Robert "RJ" Jackson. He was enthusiastic about selling me the "right fit" car. I told him up front what I was looking for and the price I could handle. He asked several questions in order to get the best car for my money. He stayed over to make sure I was happy with my selection and that the appropriate paperwork was completed. I came to Mechanicsville Honda around 3 pm and I didn't want to be rushed. I found a few cars that I wanted to test drive and RJ made everything smooth and easy. I wasn't pressured to buy a car that day but I am so glad I was. I told RJ I needed to "look good" in a car and I am still smiling a week later. I am so happy with the service that I received.RJ should be labeled "Salesperson of the Year". I will come back to Mechanicsville Honda for further purchases and my daughter will be purchasing her next vehicle from RJ at Mechanicsville Honda as well. She's a college student with an old Honda accord just like I have but eventually it will die like mine and she will need to purchase another car or truck.Thank you RJ for everything. I will recommend you to my family and friends.
Outstanding Service and Buying Experience
I have to say this was the best buying experience I have had anywhere. The service and willingness to choose the right vehicle for your needs was outstanding. No pressure sales techniques, very easy to work with, and the eagerness to help you along the car buying process are just a few great characteristics to describe the staff . Steve (Sales Consultant), Billy (Sales Manager) and Mike (Finance Manager) are great to work with and I was very pleased with how I was treated. I would recommend this dealer to anyone interested in buying their next honda or any car for that matter. They made my wife and I feel at ease and looked out for our best interest. We were able to get the vehicle we wanted for the price we wanted. This will be the only dealer I will do business with in the future. Check them out!
Bought a new Honda Pilot
My name is Randy Berry, me and my wife just bought a 2014 Honda Pilot from Mechanicsville Honda and our Salesman was Ming Chin, not only was he a terrific guy but an unbelievable salesman. Me and my wife were very pleased with how fast the whole process went.He made us comfortable with the process and it was nice to not have to deal with a haggling.We told him what we were looking to do and he made it happen. We have bought a handful of cars from different dealers and no one has been more efficient at getting the deal done in a short amount of time. We will recommend Mechanicsville Honda and Ming Chin to all of our family and friends.
Happy & Satisfied Customer
Professional staff went out of the way to make sure that I was happy with my purchase.. Honda's are great cars will tell all my friends about ming great personality ...
Great customer service!
I have bought 4 cars from Mechancisville Honda in the last 3 years. I have always had a great experience at Mechancisville Honda. They are friendly and the service department has taken care of our vehicles.
Great Experience at a Wonderful Dealership!
This has been the 3rd purchase we have made with Mr. Ming Chin in the last 3 years . We were impressed with his professionalism, product knowledge, and his willingness to help us in locating the right car. Ming was very courteous and had a delightful sense of humor that made our buying process exceptional. Our customer service experience with Mr. Chin and his associates at Mechanicsville Honda was great. We look forward to working with Mr. Chin and Mechanicsville Honda for car #4... Regards and happy selling,
I purchased a brand new 2013 honda accord sport in...
I purchased a brand new 2013 honda accord sport in Spetember of 2013. The worse thing I could have done. I have had the car for 4 months and both of the right wheels knock when I hit a bump in the road, the interior on the passenger side door panel is coming apart and My Paperwork Has Incorrect mileage. I have been to the dealership 3 times and they have not done anything to fix any of the problems. When I showed the representative the paperwork that has 3254 miles when my car was suppose to be brand new he marked thru it and said it was a computer glitch. It is still a document that has my signature on it with the incorrect information. when I called to speak to the manager he hung up in my face. Then when I went back to the dealership to see if they could give me a deal on another car,the Car that was on the website was not the car that was in the parking lot and they refused to make that change In price difference. I drove a hour to get a car that was not even there and nothing was done about that either. It has been problem after problem. Since nothing has been done I have hired a lawyer because no one has fixed any of the problems or put effort to. I find that applying false information is a big deal with my paperwork and the information on their website.
Princess Whitehead
I went to your dealership looking at an Acura TL. The overall experience was outstanding, the saleman was outstanding. I would most definately visit again.
Great place
We bought a 2012 Civic sedan today and the experience was great. Great customer service and they gave us a fab deal on the car. top dollar for trade in too.
I used the USAA Zagg Pricing to find the price of my 2011...
I used the USAA Zagg Pricing to find the price of my 2011 Honda Accord coupe. The closest and lowest price dealer was the Honda dealer in Fredericksburg. Due to past service issues at said dealership I refuse to give them any more business in sales or service. The only dealer that would match their price was Mechanicsville. The staff at Mechanicsville Honda was amazing to deal with. Christy Kubicki really took the time to make sure I was taken care of. The same can be said for Ming, and the rest of the staff that helped me. I would recommend anyone in the market for a new Honda to give Mechanicsville a try. I live over 50 miles away from the dealership, but feel the drive was well worth it. I saved the same amount of money as I would have in Fredericksburg, but the staff was much better to deal with.
Mileage: 27362
Color: Blue
Transmission: Automatic
Body Style: Sedan
City: Mechanicsville, VA
Engine Type: 4-Cylinder Turbo
Mileage: 36612
Color: Red
Transmission: Automatic
Body Style: SUV
City: Mechanicsville, VA
Engine Type: 4-Cylinder Turbo
Mileage: 37536
Color: Red
Transmission: Automatic
Body Style: Sedan
City: Mechanicsville, VA
Engine Type: 4-Cylinder