McLarty Daniel Chrysler Dodge Jeep Ram

Nightmare Experience

I would rate this dealership at a 0 to 1 for customer service and quality of service. I purchased a 2014 Jeep Wrangler Sport March 2016. The sales experience was a nightmare and it took three days, & multiple trips to the dealershipto purchase a vehicle. The financial coordinator was rude, and unprofessional. The vehicle was not ready upon delivery as promised.. In fact, it was filthy, and the tank was not filled as promised. The vehicle had damage and broken parts. Which we were lied to by the Sales Manager upon the purchase. He stated that the vehicle had a thorough inspection, and was certified for extended warranty. And that the vehicle was in perfect condition. We took the vehicle in for service immediately after purchasing it, and it has been in the shop a total of eight or nine times for the same problem. The service manager has been anything but professional. He has been inappropriate during conversation. It has dodged resolving the problem with the vehicle. He has made up every excuse possible. He has wasted more time on making up excuses, rather than fixing the vehicle. I will never, ever............ Recommend, or purchased another vehicle from this dealership. It has been a living nightmare. And my vehicle is still not fixed.

Fantastic

The sales people did not waste my time with cat and mouse game. They came with a good number and the deal was done. Matt and Tom were great to work with , really didn't think they would come to terms I could live with.

It was ok

The Salesman Matt Holmes was Excellent ! However serve dept. scratched the Van & messed up interior. Still 2 visible scratches on Vehicle .One on front bumper & one on front quarter panel .

Love my car!!!!!

Alex & Ves were wonderful! They stayed late on night to make sure I was able to take my new car home. Great experience & felt like I made two new friends. I would definitely recommend them to friends & family.

Thanks Trent Alexander

Trent Alexander is the best. Will be back in a couple of years to get another one from him! We will not go anywhere else as long as he is there.

Taken care of

Made a phone call that afternoon. Went by after work and drove away in a new used vehicle. That did everything possible to make the deal possible and I can respect that.

Excellent start to finish

Quick, easy, had what was looking for, and no high pressure tactics. Probably the most professional dealership have been to in years. As a Mopar family this is our new dealer home.

Awesome Dealership!

This was my first time purchasing a car and was super worried. Chuck and Patrick helped me out so much! I couldn't be happier with my car. :)

Great experience!

I loved my overall experience here at Mclarty Daniel CDJR. My salesperson was very knowledgeable. I told him what I was looking for, and he knew exactly what was perfect for me! It all happened in a timely manner considering it was Labor Day weekend. I love my new car and the experience was just phenomenal!

Took to long but what dealership doesn't

Bought a 15 Renegade. First of all would not recommend this vehicle! Now that said after visiting the service department 5 times in one year for repairs. They took the renegade back and put us in a vehicle of our choice. So I guess you can say they finally made it right.

GREAT new car buying experience!

My salesman, Mr. Vass, was very patient, accommodating and knowledgeable. Thank you for comparing Rams to Fords with honest answers concerning the advantages and disadvantages of both. When I signed the paperwork I felt then and still feel I purchased the best vehicle.

Very good experience

Cody was very knowledgeable and helpful with us as we decided on the purchase of our new Jeep. He went above and beyond to help us out.

It's all about the sell. After that you are SOL.

It is all about the sell at McLarty-Daniel. Once you drive off the lot who are you. 4000 miles on my truck and I take it in for service because the check engine light is on and oh no you need to make an appointment. This dealership made the sale but just lost a customer. I know now I should have gone to The Springdale dealership. Family owned and customer friendly.

Permanent smile on my face!

Thomas Mays was super friendly. He was able to answer all my questions about the vehicle. Being a typical woman, I was particular about the color, especially when I was buying a brand new car. I got exactly what I wanted. Thanks Thomas!!!

They helped me get just what I was looking for!

Everyone was so nice and helpful. They are willing to work hard to help you get the perfect car for you. I recommend going to them for any questions or help you may need.

MY experience was very professional

Wes was always professional and knowledgable about the vehicle and questions asked him. He kept us informed about the minor things as well as the major things we wanted to know concerning the vehicle &the process of the purchase.

Frustrating service department

First truck was a lemon. Spent 2 of 4 weeks in service. They didn't fix problems and wouldn't listen. Finally made them buy back the truck or envoke lemon law. They wanted to do me a favor and make us pay $4000 more for a replacement. After 3 hours they finally agreed to eat the truck due to poor service department. Will go back to Lewis Chrysler next time I buy a vehicle. Only positive was our salesman. He was excellent.

Bad attitude

Never really took the time to ask me what i me and my wife were looking for..did not take the time to ask what payments or numbers we wanted to work with. Seemed like he wanted to go home the whole time he was working with us. Ripped me off on jeep price.

Great experience

Great experience or salesman Cody Hood did a great job making sure that my wife was able to look at drive the vehicle she wanted even though she had limited time. The staff was helpful and work diligently to get the paperwork done quickly. Any issue was taken care of and all questions were answered. Thanks for quick and easy buying process.

My experience was very professional

Gary was always professional and courteous. He kept us updated on the status of the Jeep and the waiting in the dealership was comfortable. Tom was also very friendly, professional and fast with the process.I recommend this Dealership .

Great Experience

Isaac is a great and knowledgeable salesman, and strives to provide the best experience possible. New dealership is great. Great overall experience with both the salesman and the finance department. Not pressure tactics.

Incredible deal and great salesman

Issac answered all questions, explained features, took time to personalize many settings to our liking, gave his full attention and plenty of time to decide.

Always on top of things

The service department of McLardy Daniel is second to none. They are always prompt, accurate, professional and courteous. They keep you updated on the status of your vehicle and the waiting is painless in the dealership comfortable surroundings.

Always good service

Recently took in for scheduled service and a recall. Everyone from the salesman to the manager to the service department staff has always been friendly and helpful. This is a good dealership.

Good service

Gildardo did good job , excellent sales man!!! I will back soon .I will recommend this dealer to my friends and family . Tank u for all you help!

The famous McLarty "Oh, we forgot to tell you..."

When I called to schedule the 20k mile maintenance on my Jeep Renegade, I asked what the service would require and was told it would just be an oil change and tire rotation. When I arrived for the service appointment, I was told "Oh, Jeep requires a brake system flush at 20k miles" plus changing out the cabin filters, almost $200 more than just the oil change and tire rotation. My ex had previously purchased a truck from them and I had forgot how they always said "Oh, we forgot to tell you..." every time we took the truck in for servicing. As this is my first Jeep, I had them do the additional service. They made sure they did the brake system flush for $129.95, but guess they didn't think that Jeep's requirement to change out the cabin filters was necessary. I will no longer take my Jeep there for servicing due to this type of business practice. Oh, and the fact that they don't do a complimentary wash and vacuum of the vehicles like most other dealers is another negative as well. They don't give a crap about you as a customer, you're just another sale at the register to them.

Frustration beyond belief

I took my Jeep in because of the engine light being on and was told that they would turn it off and if it came back on to call and get it in. Well it came on again and so I got it in first thing Monday morning. When I called to schedule the appointment I asked if I could get a loaner car and was told that they don't lend cars if the work would only take 1-3hours and I was ok with that. Once I got to the dealership for my appointment 5days later I was informed it may be longer than expected so I then asked if I could get a loaner car and was told they didn't have any. I was then taken to my parents house to wait and two hours later I get a call telling me what was wrong with my car and that they had to see if it was under warranty. After three more hours of waiting I had to call them to see what was happening to my car so I was informed that my car was still under warranty and that I wouldn't get it back until the following day in the evening so then I asked if there was a loaner car available so I could make it to work and was told that I would receive a call back shortly. 30minutes passes and so I call back and ask again and they told me they will find out so I said "ok. I will be there in 15minutes." So I get to the dealership and ask to speak with Alex who I have been dealing with the whole time so I can see about getting a car to drive. I then was informed that he was out to lunch. At this time I was frustrated because firstly of all the run around and BS they gave me and I did not receive a clear answer also I felt like I wasn't high priority enough to receive any customer service what so ever. One last thing after getting a car from my dad and getting to my house I received a call after 30minutes saying they have a loaner car for me. I was very displeased with the lack of customer service I was given and I was frustrated with the fact I felt like I was a nobody and that I didn't deserve an actual answer. You have lost my future services.

Great customer service.

I was on a tight schedule on a Saturday morning. They got my jeep right in for a oil change. Love having coffee and a cookie to go. Good, friendly people.

Recall

Recently bought my wife's dodge dart brand new at this dealership from Mickey in sales, great guy and didn't steer me wrong while looking for the perfect car for the wife..she loves the blue. Had a recall on its psm (kept shutting down on her) came in and dropped it off had it repaired in a short time later. The service writer assured me every step of the way and we're nice as could be. All in all I'd same great experience

Great Customer Service

Alex Aguilar was the Service Advisor and Mic was the mechanic, I asked him a several questions Mic did not mind at all it was right at closing on a Friday . I will be here again to have my 2015 Ram truck serviced .

Service

Good, friendly service. Chris Johnson is to be commended for his desire to make sure this customer was well satisfied. Inviting environment and the cookies were good.

Oil change

I was able to make an appointment quickly for the time most helpful to my own schedule. Once I arrived, my truck was admitted for service almost immediately and I waited for it to be completed. Alex let me know as soon as it was finished and I was on my way. The service personnel that helped me with my truck service today were Mike Wilmoth and Alex. I couldn't be happier with their time and attention.

Service

Serviced my Ram truck at Mclarty Daniels dodge dealership. Did a wonderful job. Could not ever tell they ever did anything to my truck. Love their work

2016 Jeep Renegade

Above Expectations! Kyle was awesome. I was not sure if I wanted to buy a vehicle when I first went to the dealership, and due to the face that I cannot drive a standard it made it hard to pick out a vehicle. Kyle walked around with me until we found the perfect vehicle that suited me. I couldn't thank him enough! Glen was awesome as well! He helped me get an awesome payment on my Jeep. Super Friendly. He went above and beyond as well to make sure I left a happy customer with a new vehicle! Thanks! I love it! Definitely Recommend these two!

Above expectations

They were willing to work hard with what we were looking for and very accommodating to our work schedules when it came time to complete documentation.

pleased again

I bought my jeep in Dec of 2004, from Landers Mclarty and i service it at the jeep dealerships in the three states i am in the most AZ,, CA, and AR. I try to just do just oil changes at the other dealers for i have found your dealership a star or two above the other jeep dealers. My advisor LAUREN MORRISON who i have dealt with for two years now has helped me keep my jeep in top shape for being twelve years old and 170,000 miles. best car i myself have owned. I like the changes you have made to the dealership over the years and customer service goes a long way in most peoples lives keep up the great work.

Great Service

Everything was done in a professional matter, and got me in and out in a timely matter. I would recommend the service department to anyone that needs service.

Extended Warranty Work

Lane and his team did an excellent job of exceeding my expectations with my vehicle. They were fast taking care of me while at the dealership and made sure that promises made were kept regarding time estimated to complete repairs.

Recent service job by McClarty Daniel

We have been to a multitude of dealerships in the Northwest Ark. area, but we have neverbeen treated as nicely as the way we have been treated at McClarty Daniel------the entirestaff simply bends over backward to please and make sure that your service is performed ina timely manner and performed to very high standards-------we could not be more pleasedwith our decision not only to purchase from them, but to continue this relationship well intothe future and into our next purchase---------

Friendly and professional staff

From start to finish I have had a wonderful experience with this dealership. They have a very friendly and professional staff that does their best to take care of the customers needs.

The buying and the servicing was disappointing.

I bought a brand new renegade from the dealership- I had requested the tires be turned white side in as part of the signing deal and it was agreed upon the rep "Megan" I dealt with, scheduled the appointment and we went a head and signed the papers. Once the papers were signed all customer service went out the windows. The following Monday when I came to have my tires turned they wanted to charge me $80 and the rep had stated she never agreed to the deal. So I told them to forget it. Every time I have had to have my renegade serviced or something fixed on it (which has been 3 times due to faultiness of the vehicle.) I have been lied to and the service reps have only told me what they think I want to hear. I do not recommend this dealership or service department.

Great Service

Very pleased with the service and friendliness of the employees. I always make sure I bring my vehicles to this location. I will bring my vehicles back.

Love the truck but problem with oil pan

I bought an Eco-diesel and am happy with the performance of the truck but when I went to get oil change the stripped the oil pan Bolt. I know things happen but I lost money because I didn't have my truck or a truck. They got me a vehicle to drive but they didn't have a truck. If this is a recurring problem with the oil pan Bolt then Dodge needs to figure out how to change it. If it happens again will change back to ford. Like I said first I'm real pleased with performance of truck but not pleased with what I explained about oil pan incident.

Last chance for McLarty Daniel Jeep!

I dropped off my 2007 Jeep (purchased here) at 8:30 Am after making a 10:00 am appt.. 2 days. After waiting until 1:00 PM and not hearing from them I called and they hadn't even looked at it and couldn't tell me anything. Finally at 3:00 we returned to dealership and spoke with GM Ryan Gallimore and complained of lack of service. We took car home and rescheduled for Monday. Let's see if we can get some service then! I miss my Kansas City jeep dealership! I miss the Ct. Dealerships! Last chance Diane

Frustrated-scheduled appointment took over 2 hrs

Appointment for oil change and tire rotation. Showed up 15 minutes early for 10 am appointment. Did not leave till after 12. I was greeted by a nice lady and someone she was training, that was trying to talk me into having a rock peck on my windshield repaired. I did not have time to do additional service. Thanks for pointing it out but I just needed an oil change and tire rotation. My service ticket was printed up in the beginning by 1st service guy for oil change and tire rotation special advertised on YOUR website. First service guy asked about the filters and spark plugs that were scheduled to be changed. I told him my husband was going to do it, then I put my husband on the phone and let him talk directly to him to ensure that he was going to change them (and he did, the same day). I then noticed my Jeep was pulled out of the front of the second lane and put in line in the first lane behind 3 other cars. Second service guy came to ask me if I had wanted the tire balance that the first guy added to my receipt (that I did not request). I said no because the tires are new and were recently put on. After a while, I went to inquire about my Jeep. Then I wondered around and spoke to a salesman about used cars. Came back again, my Jeep still was not finished. A service guy called back to check on it. He said they were finishing it up then. So a little while later, the service guy asks me again about the filters and I told him what I told the first guy. Then when they finally get the Jeep back around, the service guy at the desk has to call back to the garage twice to get them to release or get out of my ticket order so he can ring me up. Then he charges the regular price after the first ticket had the price from your website I requested. He re-does the ticket, then charges my card the wrong price that's not the total or the coupon price, then he has to do a refund on my card, then re-charges my card for the correct price. It was just a very frustrating experience. When a customers calls in advance to make an appointment for service and they show up for their scheduled time, why book so many people in on top of the time frame that it is impossible to service the customer in a timely manner. People make appointments because they are on time schedules. If people walk in without an appointment, then they should wait behind the people that do have an appointment (Just like at a doctors office). When someone calls to make an appointment, if the schedule is packed, just be honest and say we are packed out this morning we can get you in and out quicker at such and such time. At the VERY least when I checked in, tell me you are backed up and it will be a while before we can get to you. Then I can leave and come back when your not as busy or I can just go back to work while the work is being done.

A Friend to Veterans

Turns out I didnt need to go without sleep the night before. I got the best deal I ever got in my life with not the best credit.

It was excellent and i was help very well

It was a great experience and they help me very well met all my needs and helped me get what i wanted overall i was very pleased

They hung in there with us

Over about a three month period , dealing with two different vehicles, Cody Hilburn, and Sales Manager Jonathan Wichman , stayed with my wife and I, making sure we knew what was going on at all times. They went above and beyond the normal and literally made things work out, even when they were not making anything on the second vehicle. Truly great people.

The best experience I've ever had purchasing a vehicle.

I've been planning on purchasing a Jeep for several months, but wasn't ready to pull that trigger just yet. I'm one of those people who don't particularly enjoy the car purchasing experience based on my previous history, sort of like being chum in a shark tank.I worked with Sarah beforehand to narrow down my choices as to what I was looking for and what was available on the lot, and ended up taking a test drive with Cody thinking the model I was testing was it. After that test drive, Cody pointed out a few other options available that fit more to what I was *really* wanting. The test drive of the second vehicle had me sold. Less than three hours after that first test drive I left the lot with my new Jeep! And I definitely didn't feel like chum with this experience.

Great salesman!

Prices were competitive with other dealers prices and were very honest. I wasn't pressured into buying a car and they didn't try forcing a car onto me.

Team effort and super chill

The vine was laid back there was no.pressure in our sale, Cody Hood did everything he could to get us a great deal and he succeeded!

Really great service!

Very helpful and not pushy. Friendly, we were only there for about 5 hours. Which is not too bad for buying a car. Definitely recommend!

Awesome and honest service

I would like to thank Kyle for his honest service. I have purchased multiple vehicles from him and he is the only one I will deal with.

Great experience!

Everyone was very helpful when we went to look for a new car. It took us a while to decide, but we are very happy with our new car. We appreciated everyone's time and working with us.

excellent

I had an awesome experience I will defenetly buy there again they were very helpful with everything I had tried other dealerships and all wanted a fortune as down payment but here I got approved with 0 down thank you guy so much

Unintended purchase.

I stopped by the dealership to just look at the new trucks. I had been to other dealers in the area so was really comparing vehicles. I realized that for just a few dollars more a new vehicle could be bought. One sales person came out to meet me on the lot. Nice young man, personable and willing to spend some time with me. I asked where all the trucks were and if there were any red ones available. John Ivy, the salesman, got keys and a golf cart and took my wife and I to the rear lot. We looked at trucks and one red one caught my attention. After the test drive and negotiating the trade and applicable fees and discounts, my wife gave me permission and I drove my new red Ram home.

super service

Scott really paid attention to my needs & wants in a vehicle.He responded quickly to all the details needed to compete my transaction & followed through completely.

multiple admistration issues with dealer

we purchased a used 2014 Honda Pilot on 12-31-15. The process of selecting, driving, and purchasing the vehicle went without incident. The salesman got thru this process with no problems. We signed the paperwork and we thought all was OK. Then the fun started. It toke 40+ days, and 3-4 visits to the dealership and a couple of 30 days tags to get the needed title information so we could go to the DMV to get our tags. Dealer said a 'reprint' of the title was needed, which is what the delay was. They probably had no control over this, so not a big deal. Then in early March we got a letter from the State or Arkansas that the Title Application was put in 'suspense' status. I called the state to see what the issue was. Found out the dealership did not sign the Bill of Sale that was turned into the DMV, with our title. I went to the dealership to get this resolved. Their 1st question was did I have the needed bill of sale in question. Which has to be turned into the DMV, along with the title to begin with. Upon some research they finally reprinted a bill of sale, got the needed signature and handed it to me to fax to the state. I asked them if they could fax it so I would be done with this. They called the next day and were having problems with the fax. I gave them the # at the state office I called to have them call and verify the fax # was correct and asked them to call me back if any issues were encountered. I called the state the following day, and they still had not received the needed information. Again went to the dealer, and they had the paperwork on their desk saying they were having fax problems. Guess they were just going to wait to see if I returned or not, because I sure did not get the requested phone call if issues were found. I took the needed paperwork, and sent the fax without issue. Once they got their money for the sale of the vehicle, their 'carrying' about customer service seemed to stop, at least in our case.

Loved it

I plan on buying all my vehicles from Mclarty Daniel from now on. I love my 2016 Jeep Compass. And everyone there was just so friendly

Salesman knowledge

Upon my arrival at McLarty Daniel my wife and I had previously dealt with Cody and Curtis. My wife bought a Jeep Wrangler. She loves it and has nothing but great things to say about the dealership and Cody. His knowledge of Jeeps really helped her. When financing her Jeep Curtis was awesome. I remembered all of this when thinking I wanted a new truck I thought McLarty Daniel because of that experience. Well after arriving to the dealership and asking for Cody it was as if we just left the night before. Cody helped me tirelessly and his efforts to get me in to a new truck was exceptional. His ability to remain calm and eagerness to help me through the process was the only reason I drove away that night with a new truck. I will recommend Cody to all of my friends and family.

Great Internet Sale

Thanks to McLarty Daniel for a great sale of my RHD Jeep. Though I didn't receive any discounts of retail price, I was extremely happy with this sale.

My car buying experience

My husband and I worked with Cody Hilburn and had an awesome experience. He was very helpful and made it very easy to purchase my new Dodge Durango. I will recommend him and the company to anyone looking to buy a vehicle. Thank you Cody for all your help.

Great Hassle Free Experience

Gary Wood was outstanding! I got the deal I wanted with no hassle and I absolutely love my new car. I was treated very professionally by everyone in the dealership and I would recommend this dealership to friends and family.

Bought a new Ram 1500

Very professional, polite, and courteous staff. I am very thankful that I was referred to this dealership. Because of their dedication and diligence I now own a new truck. Everyone was friendly and when the time comes to buy another vehicle McLarty Daniel Chrysler Dodge Jeep RAM is where I will go to buy it.

Fast and friendly service

They didn't push the sale and was patient enough to answer all my questions didn't leave feeling like is been robbed like dealerships I've purchased from in the past

great job

Our salesperson did a nice job, especially since this was his first month in the business. We bought two jeeps from Cody this month and will work with him in the future.

Cody Hood is the bomb.com!

Cody Hood pulled up the perfect vehicle for me after just a short conversation of my needs and wants! He kept my family and budget in mind! The sales managers took my time into consideration and gave me a great price from the beginning. I have never had this caliber of service before in my life! Please come visit Cody Hood for your futur needs! His number is 4794267518

New Truck

I purchased a 2015 Ram 1500 Big Horn. The experience was a little nerve-racking since it was the first new vehicle I had purchased. It was a good experience.

Smooth and comfortable

Kyle Clark is the best sales associate I have ever worked with. My 5th new car and the best service! Perceptive and responsive! I appreciate how he listened and keep everything I said or wanted in consideration!

Purchase of New Jeep Grand Cherokee

They worked to find me the EXACT car I wanted. After the one I had looked at sold, they found me one on another lot and trailered it here and then hand delivered it to me in perfect shape.

Work hard to meet your needs

I was up front with Richard lubera from the very beginning. He worked his butt off to find me the deal I wanted within the budget I gave him.

easiest,fastest,best car buying experience ever

Keith already knew the vehicle I wanted we test drive it he was honest with me and I was with him. They were able to get the deal done without any Hassel and I was completely satisfies. Easiest car buying experience would definitely recommend atone to go there. I definitely will be a repeat customer.

Danny Stouffer was really great to work with.

We had been looking for some time. Joplin had very little inventory along with Carthage. Smith had some. Our neighbor told us about your Dealer Ship and that you had numerous Jeeps to look at. We were pleased with our sales experience, but I thought our trade was worth more.

Since they changed names, they don't keep old agreements

I hate to say it, but my home town dealership lost my business today. I have bought two vehicles here ('12 Ram 1500) and loved it. I bought this "used" with 200 miles on it. When I buy a vehicle I make sure the salesman agrees to give me a loaner if I need to bring my vehicle in for service. If they do not agree, I won't buy from there. This does not happen often since I do my own maintenance on my vehicles. My past three vehicles have been new because I got tired of paying mechanics and a car payment. Well, it just happened. I now have 51k miles on my vehicle and it has an engine knock. Guess what!?!? They wanted to give me a ride to a rental car agency. This may be small to some people, but it made them liars by not holding up the agreement. This inconvenience may now cost me money, unless Superior, Lewis, or Everett want to earn a new customer. I do not like being lied to. I understand that the salesman has moved on to somewhere else now and apparently so has the dealership I bought my truck from. It is sad I will have to drive past McLarty Daniels just to get to a dealer that will at least keep to their word. Aside from all this (this is not McLarty Daniels fault, it's apparently Dodge's), it will cost me $100 to find out the warranty won't cover what is wrong. I will go pay $50 to a mechanic to diagnose it so I can repair the truck myself. I understand Warranty is only for "covered parts" after 36k, but I refuse to drop off a truck not knowing whether or not I will have to pay money to find out whether the part is covered or not. I am that guy that only non-warranty parts break. Somehow in my case, a valve would not be covered under powertrain warranty.

Why bother with appointments....

I like to take my vehicle to the dealer for my oil changes, I always make an appointment and I wait for it to be finished because hey, its just an oil change , shouldn't take too long right?They have and " express" oil change lane after all according to the radio. Not here. The quickest I have ever got in and out for an oil change an oil change is an hour and a half, that's with an appointment. That's ridiculous. When we lived in Fayetteville the dealership there had me in, done and out in 30, maybe 45 if I had the tires rotated. I think I am going to stop going there and pick another dealership for service, because its not just this visit (up to 2 hours now) its every one for the last 2 vehicles, always with an appointment . I could literally drive to another dealer, get service and be home by now.

Great car buying experience

Our saleman, Emmory, was fantastic. He did not use pressure gimmicks but instead used honesty, his knowledge of the vehicles, and a willingness to satisfy us to make the sell. The finance department went above and beyond in order to obtain the best ipossible intrest rate for us. We have now purchased 4 vehicles with this dealership and will continue to buy from them in the future.

TERRIBLE DEALERSHIP!!!!!!!

We bought a new Jurney from them. We found out after all the paperwork was signed that the vehicle had been sold before and the previous owner still had one of the key fobs. That night the transmission went out on the vehicle. We were told that if we wanted a loner vehicle we had to bring the vehicle back to them, we had to wait till the next weekend to do this because we live 70 miles away. They had our vehicle for THREE WEEKS then. Now FIVE WEEKS later we still don't have a second key fob.

Jeep Chorokee 2015

Easy! No stress!Mickey Webb was the perfect salesman for me. He met all my needs and wants, found me the exact car I was looking for, and worked really hard with me to get the deal done. I will definitely use the dealership, especially Mickey as my salesman, in the future.Less

McLarty Daniel Chrystler Dodge Jeep RAM ROCKS

Michale Gerick and Rob Whittaker are AMAZING!!! I had researched the Jeep Wrangler Unlimited Rubicon for months and knew exactly what I wanted when I arrived at the dealership for a test drive. When I met Michale it was almost like he read my mind as to what vehicle and add-ons I wanted before I even spoke. After our talk regarding my wants vs. needs and costs Michale was able to provide me EVERYTHING I wanted within my budget. I will absolutely recommend McLarty Daniel to everyone I know...they definitely see my love for the dealership and my great experience from my social media accounts now. :)

Great experience

Michale Gerick was the perfect salesman for me. He met all my needs and wants, found me the exact car I was looking for, and worked really hard with me to get the deal done. I will definitely use the dealership, especially Michale as my salesman, in the future.

Dodge Ram

Richard Lubera was very friendly and helpful. Did a great job. Will buy there again and recommend to others to shop there. They made shopping easy.

Excellent Sales Demeanor

Michale Gerick and Jeff Diehl earned my respect and trust. Gentlemen with the professional sales demeanor of these two will always be successful. You should be proud to have these men on your staff.Purchasing my new Jeep was a positive experience and you may be assured I will send other people to McLarty Daniel Chrysler Dodge Jeep Ram to talk to these two men.

Journey to my Chrysler 200!!

Jeremy was awesome! Knew a lot about the car!! Mclarty Daniel really went above and beyond to get me into my amazing car! I love it so much! Who knew?!

Pedro's 2015 Challenger RT Upgrade

It has been a week since making an expensive commitment. I l am loving my new car every dollar of it, I really wish I could afford a Challenger Hellcat SRT. My sales experience was a different one this time. I want to give a shout out to Keith for his award winning charisma and his people skills. Thanks Keith.Dodge Owner,Pedro Moreno Jr.

Loving my new car!

Everyone at this dealership was very helpful, Keith helped me find exactly what I needed! Everyone I interacted with answered my questions and made sure that left satisfied.

Most Competitive Dealership

Justin Perry and Glen Gibbs do truly go the extra mile to work within your budget. Both gentlemen exceed the standards of excellent customer service and are a credit to your sales staff.

Be more helpful and SMILE! And Call me - not just email me!

The service guys don't seem to want to be there, they pass you around to each other and act like you're a bother.

Overall Good Experience

There were some issues with the vehicle following the purchase but the dealership went above and beyond to take care of them to my satisfaction.

My Home of Cars

I have been looking for a 4door jeep wrangler Sport for over 6months. I live in Fayetteville Ar and had been all over the state looking for the exact one I wanted. I had no luck until I came to Landers McLarty in Bentonville! I walked in and after talking to Michale Gerick for only about 10mins he went to the back and brought out exactly what I was looking for. All of the other dealerships I went to took advantage of me. Michale and Jonathan made sure that this jeep had everything I ever wanted and did not take advantage nor did they treat me as if they didn't have time for me (although they were busy) like the other ones did. They took their time and made sure I was taken care of!! Best dealership in ARKANSAS

They were tenacious, direct, honest and effective....and fun

I had my Jeep towed into Landers because it wouldn't start. I bought the car from another dealer (non Jeep) in the area about a week before who did nothing to help me. The Landers McLarty Team dove right in, stayed in the conversation to figure out the problem, researched and solved it. They couldn't have been nicer, more focused nor professional. I'd highly recommend them to anyone. Thanks to Brandon, Josh, CJ, Nick and everyone there.

One to remember

Not only did Andrew find me the car that I wanted, at the price I was happy with, he took my definition of customer service to the next level. I would say that I felt sorry for anyone who tries to sell me my next car, but there won't be a next person. I intend to return to Andrew the next time I need a car and every car after that. Here is why. 3 days after I took my beautiful new car home, I realized that I had left the front license plate on my trade. This was a personal plate that I couldn't replace. It was for a business I had with my brother years ago and was very dear to me. It was gone. Andrew told me the car had already gone to auction. I asked if there was any way to find it because the plate was irreplaceable. He tracked down who bought the car and then arranged a time to meet with him. He was able to get it back for me. Thank you so much Andrew! Until next time! Toby.

Love my new Jeep Renegade!

Michale Gerick, sales consultant at Landers McLarty in Bentonville, AR was absolutely the best at getting me the, just off the line, red Jeep Renegade I wanted. Michale didn't promise anything more than he could give me and gave us everything we wanted. Have recommended him to others who are also looking for a car. This dealership is truly amazing; spoke with a person who had a car in for service who told me they also provided the same customer service, care and skill in the Service Department. Highly recommend Michale and Landers McLarty.

SERVICE REPAIRS

I LOVE MY DEALERSHIP. JOSH REEVES DID AN EXCELLENT JOB. VERY CURTIOUS AND PROFESSIONAL. MY VEHICLE WAS DONE ON TIME WHEN PROMISED AND WAS FIXED CORRECTLY THE FIRST TIME.

Professional and timely with their work

I have 3 vehicles that I have serviced at Landers McLarty and I have always had nothing but good experiences. Whether it is for recall work or just routine maintenance they get us in, keep us advised and finish the work promptly. The pricing is always fair and they don't try to sell you something you don't need.

Dedicated staff

Excellent staff I have been working with. I have seen some customers give them a rough time while they are maintaining a very polite and professional atmosphere through the entire situation. I think they do a wonderful job and I know when they get the new facility they will continue to do a great job.

Sales Team

Jeff Harral is a very knowledgeable, helpful and polite salesman. I would recommend anyone that is wanting to purchase an automobile to go see Jeff. Jeff went beyond his sales duty to help us. He was very easy to work with. Jonathan Wichman was excellent to work with also. They make a great team. Roy Wilburn

A great shopping experience!

My experience at Landers Mclarty was great from beginning to end. I dealt with someone in internet sales first and they did all the hard work so when I came into the dealership, all I had to do was test drive and decide! I already had all the information I needed and my price. The sales professional I dealt with was friendly and knowledgeable. The sales manager was understanding, thorough, and direct. I would recommend this dealership to my family and friends and will continue to give them my business!

Richard may work at Chrysler yet he will sell you a Ford

This would make the 4th vehicle purchased from Lander McLarty Ford with Richard as my sales associate. I had him called down from Chrysler because he (at one time) worked at Ford. He has been my salesman ever sense. He if very helpful and knowledgeable. He always knows what I'm looking for when I come down there. He will work hard to help you get in your next vehicle. Note: I had to choose Chrysler because Ford was not an option.

Not to fun

Went in for oil service. It took 10 minutes for someone to even acknowledge I was there. While in the process of setting up the service for my vehicle they informed me that there is a recall that needs to be performed and it will be done after the oil service. I called the service department 2-3 hours later to see if my vehicle was ready and they informed me that they could not find my vehicle. The person that picked the phone up did not give his name and his attitude was not all that friendly. He said he would call back once he finds my vehicle. I did not receive a call back from him yet did from someone else sum 45 minutes later saying that my vehicle was ready. For a service department that is not all that big I find it strange that they could loose my vehicle. Not sure I will be taking my Jeep back for a service anytime soon.

I have been taking my 1999 Ford Explorer to Lander's Ford...

I have been taking my 1999 Ford Explorer to Lander's Ford for several oil changes.They are always friendly. Especially Art. They get my car in and out as quick as possible. And always the low price of $9.95.They have never charged me twice for oil like some stupid lady commented about. Way to go Landers Ford!!!!!!

We enjoyed the Car Wars. Having so many different types...

We enjoyed the Car Wars. Having so many different types of vehicles available to review at once was awesome. Having a knowledgeable sales person made it a great experience. We hope to have a great experience and relationship with Landers for future business.

Brett did an excellent job taking care of us. He is very...

Brett did an excellent job taking care of us. He is very knowledgeable about the vehicles and demonstrated the utmost professionalism while dealing with us.

My husband drove the car there and I followed in another...

My husband drove the car there and I followed in another car. Art refused to put my name on the paperwork and insisted the paperwork had my husband's name. The car is registered with MY name. Art was condensending and refused to deal with me. He called my husband to discuss the car instead of me after I told him to call me not my husband twice. Over charged for work done. $9.95 oil change is a rip it turned out to be about over twice as much and was charged twice for the oil. What Art said was done and what the papersaid was done did not match. Was not given the review of the system done with the oil change. The brakes were recommended to be replaced and they never squeaked before and now they squeak! I wasn't told how much pad was left. I wish I had never agreed to allow them to touch the car! I will never do business with this dealership or recommend it to anyone. It felt so awful that I felt like I needed to take a bath to get the slim off.