McDaniels Acura/Audi

I went in looking specifically for a Lecus

Great customer service, follow up was very good, customer satisfaction very important to this dealership! SJ truly provided top notch customer service and he followed through on everything he said,.

painless

SJ helped to purchase my car and followed up afterwards. I have bought many cars over the years and he was the first salesman to help AFTER the sale. He knows the cars inside out and has an answer for every question.

Great Experience

Everyone at McDaniels was professional, helpful and honest. We bought 2 cars that day and are very satisified with the experience and the vehicles. Would definitely recommend to others.

Great people

When i arrived i was instantly welcomed by SJ and the wonderful staff at McDaniels. They worked with me on my purchase and made me feel at home. Honestly great people.

EFFICIENCY & FRIENDLINESS!!!!

In all the years that I've been buying cars, this was by far the best experience at a dealership that I've ever had. A little wavering on my part and they came up with a deal that I couldn't pass on. The transaction was completed in less than 90 minutes and I was on my way. There is no better combination in your car buying experience than EFFICIENCY AND FRIENDLINESS.

Professional and fast

Bill Morton exceeded our expectations by listening to our needs and then quickly facilitating the transaction. McDaniels Acura gives that personal touch which makes doing business with a dealership enjoyable. Thanks Bill.

Excellent buying experience at McDaniels

Car buying made easy. Asked for best deal up front for an MDX and got it. Had to order it for the color we wanted and it came in right on time. All paperwork ready for us and we were on our way in no time. A pleasure.

In and Out!

If you are considering an Acura-don't think about another dealership! It's an amazing product that speaks for itself but we all know how the typical day at a dealership goes - well my day was everything but! Make sure to ask for SJ Duong - very straightforward, no pressure, and overall just a really nice guy. Rich the finance manager is also a pleasure to deal with - I've never left a review for employees at a dealership before but I felt like it would not be fair to not do so after my incredibly easy day at McDaniels Acura!

Above and beyond!

I had a great experience at McDaniels Acura of Charleston. Everyone was friendly and helpful. I would give them my business again in a heartbeat!

Excellent Experience on lease of Acura MDX

Bill Morton worked through the lease entirely via email. Completely satisfied with the experience. Mc Daniels Acura is A-One. Highly recommended. Highly recommends Bill Morton. No surprises and no hard sell . Kept his word and timely on each encounter. Would make the drive from Bluffton again.

Leased a 2017 Acura RDX

After test driving six cars, the RDX was my favorite. I had a great experience with Bill from the time I came in to test drive the car, to numerous emails with questions and finally to actually signing the paperwork. I never felt pressure to purchase a car I wasn't interested in or one that was out of my price range. It truly was a great experience and will recommend Bill to any friends looking at Acuras.

Leased a new ILX

After three years of not owning a car I decided it was time to upgrade back to four wheels from two. Bill was very helpful and accommodating with my busy schedule. Everyone was helpful and friendly through the whole process and I came away with the perfect car!

Bought an Acura RDX.

I purchased a new Acura RDX and it was a very good experience. There was no pressure and they didn't try to push me to buy a lot of extras that I didn't need. They were very fast and efficient.

Great Experience

I was in the he market for a different car and McDaniels had just the car! Bill was great and very helpful. I am very happy with my new car.

Horrible customer service

We were sitting at the dealer on Saturday. They were very under staffed so we waited along time. We were told we would get a call back from sales person or finance person within 2 hours because we had to go pick up our daughter. Not only did we not get a call back within 2 hours but we didn't get a call back all day even after we called and left several messages. The sales guy was not interested in dealing with us from the beginning but even for the manager to not call back or care was horrible.

Ms. Middleton

Customer service is very important to me and I received the best customer service this past Saturday in a long time. I would definitely recommend this Acura dealership!!

Wanted to buy a car but they were to stupid to sell one

The worst salesman to ever walk the planet. We come in to buy a car we agree on a price only a few grand off the 32000 list and at the last minute he wants to raise the price?? Just plain stupid. He is the one that told us we had a deal. What a bunch of losers. Went to another dealership got same car better deal. God is good!!

I purchased a MDX and the tires on the car Ecsta ($100...

I purchased a MDX and the tires on the car Ecsta ($100 tires) made the car run a little rough. Called and spoke to Mark, Sales Manager who was very unprofessional and rude. He pretty much told me that's my problem, you bought it. I have been with Acura for several years and had great customer service. This is the first time I ever had a person speak to me in a manner that I wanted to take my car back and asked the bank to stop the check from going to them. I'm very disappointed in Acura of Charleston.

I'm in from out of town with ONE bad tpms in 2010...

I'm in from out of town with ONE bad tpms in 2010 acura tsx. They quoted 270.00 for repair, I reluctantly agreed. I then came to pick car up and given new total of 344.00 for the job. Nothing different was done. It was one tpms and a wheel cleanout. The acura dealer I use at home charges 50.00 to change out tpms from rim to rim for 4 rims when I switch my winter tires. Will never go back. Be sure to pay what they quote u and get a few quotes. I was in a bind due to fact I was out of town. But this was a ridiculous price for the job. Understand the OEM part is 118.00 but 226.00 to clean out one rim and put in a tpms!!!

After coming to the dealership several times, we finally...

After coming to the dealership several times, we finally decided on the car! The most important aspects of our transaction: 1) Keith and Rogers were very professional and courteous, never over-bearing. 2) Closing the deal: all of the numbers were as agreed, with no last minute changes or surprises :-) Recommend doing business with Rogers and Keith. Thanks you guys!

I have never in my life had such an ungraceful and...

I have never in my life had such an ungraceful and disrespected expierence in my life untill I came to this place. I purcahased a car cash money. Not even a week later the transmission went out in the vehicle. The day I bought the car i shook the general sales managers hand and he told me if there is anything I can do let me know. So when the transmission broke he recommended buying a junkyard transmission. Keep in mind i spent 6200 cash. I bought the car for my son because he is going to school in Orlando, Fl and he needed a safe and reliable car. Doug Dietz (service tech manager) said that they dont even get into the transmissions on an acura, they just replace them. Note... this is a Dealer who specializes in acuras. Not only would they help with the problem but they also did not even diagnose correctly. I took the car to a dealer on the same road and my needs were met with grace and kindness.

I went to this dealership in need of a new car and at...

I went to this dealership in need of a new car and at first my sales rep (Song Yun) was very nice. But then after I explained to him that I wanted get a car within a day, or so he seemed disinterested in my business and my money. He never called or followed up as he said he would and I felt discriminated against. I cannot figure out for the life of me why he never followed through or acted disinterred in my business. NEVER AGAIN! Thankfully another dealership on the same road took very good care of me.