McCarthy Chevrolet Lee's Summit

2.3
Overall Rating

Customer Service: 3.0 Buying Process: 3.0 Quality Of Repair: 5.0 Overall Facilities: 5.0


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Bad experience

1
Chris from Kearney on 08/06/2016

Buying Process: 1.0

After submitting my interest in the availability of a 2007 Silverado 2500HD I was contacted by a salesman from McCarthy. We set up a time to meet the following day. Before leaving my house, which is approximately 45 minutes from the dealership, I called Dylan to make sure that the truck was still available. He told me that it was and he'd hold it till I got there. 10 Minutes from the dealership I get a call informing me that the truck was sold. REALLY! I had my trade, my wife (who by the way hates car shopping) everything I needed to complete a transaction. Then to add insult to injury I see this same truck still being advertised on various websites including their own! What's the deal? I think I'll avoid this place in the future. Buyer beware


Hard to find Express Van!!!

5
Dr Mark and Linda Ludwig on 08/02/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Even though we had a hard time getting the ordered Express van from the manufacturer, we had a great experience with the people at Mccarthy. From the the salesman Wayne Rogers, to the business manager, Chris Riekens and to Michael Taylor who walked us through the entire process, we had a good experience and most importantly, we would and will buy another car from them. GOOD JOB GUYS!


Service problems

1
Coach driver on 02/23/2015

Customer Service: 1.0

Contacted service January 24 2015 about recall on our Malibu and was told would order part and call me back when it arrived 30 days later no call so had Molle Chevy in blue springs take care of it which they did within 24 hours hope this was just a miss communication


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Mileage: 34779

Color: BLACK

Transmission: Automatic

Body Style: Pickup_truck

City: Lees Summit, MO

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Mileage: 53137

Color: BLUE

Transmission: Automatic

Body Style: Pickup_truck

City: Lees Summit, MO

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Mileage: 202788

Color: BLACK

Transmission: Automatic

Body Style: Pickup_truck

City: Lees Summit, MO

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