Martin Main Line Honda

4.5
Overall Rating

Customer Service: 4.6 Buying Process: 4.8 Quality Of Repair: 4.7 Overall Facilities: 4.5 Quality Of Work: 3.9 Friendliness: 4.0 Pricing: 4.0 Overall Experience: 3.9


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Good deal Odyssey

5
Seamus on 11/22/2016

Customer Service: 5.0 Buying Process: 5.0

Swift in locating preferred vehicle when none were in stock. Helpful in setting up car. Courteous and professional staff at this location


Great salesman!

5
Lee on 11/22/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I liked working with my salesman, Bob Plotnick, because he listened to what I told him I wanted and didn't want in a car and he didn't try to sell me something I said I didn't want. I was really dreading looking for a car, but Bob was knowledgeable and patient, and, best of all, a good listener.


What an Experience

5
Verdene on 11/17/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I found the staff to very professional and quite knowledgeable of the autos. They were very helpful, patient and a willingness to do everything they could to make buying an auto a pleasant experience. I enjoyed my experience. My salesman, Patrick was a joy to work with.


caring people know thier cars!

4.7
Kenneth on 11/16/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 4.0

helpfull &people caring steve&kate were great had fun/!!!!!!!!!!!showed a sincre effort to make sure you got the answers you needed tohelp make upmind cant wait to see the service should be as great as the sale!


Outstanding Customer Service!!!

5
Vivica Fiera on 11/16/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I love that I had a sales person that was so relaxed and calm with me. He really matched my personality. Although I already knew what car that I wanted, John Merringer was very professional, relatable, and friendly he didnt pressure or overwhelm me with reasons on why I should by a car. John kept things real with me and made me feel comfortable about my decision to buy my 2013 Honda Civic. John and his team did everything that they could to make me and my finance feel welcomed and even shared their lunch with us. Everyone that I encountered at Honda treated me like family and worked hard for me to walk out smiling. Ive been to several Honda dealerships in the surrounding area and Martin Mainline Honda has everyone beat because of their customer service. My whole experience start to finish was remarkable! Thank you John Merringer & team!


Main Line Honda delivers

4.8
Susan_3rdHonda on 11/16/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

This was my third car buy from Main Line Honda. They are pleasant and honest. I also loved the "tutorial" I was given when I picked up the new car so that I could understand all the new things. They even synched my phone for me. I also have used their excellent service department for 20+ years.


Friendly

3.3
Monika on 11/11/2016

Customer Service: 4.0 Buying Process: 4.0 Overall Facilities: 2.0

The friendliness of the employees. They were very good at explaining the processes of purchasing and financing. I would recommend the dealership to others.


Excellent staff and great deals

5
Carl on 11/09/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I liked the professionalism and friendly atmosphere. Everyone was happy and upbeat, it made the process that much easier. The staff made you feel very at ease.


Great customer service great experience

5
Kathleen on 11/06/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

People very personable Ali made are experience easy and we felt confident in our purchaseWe would recommend your dealership to others


Great place

5
Kathy on 11/05/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Great salesman and super friendly I really love this place . Your staff is terrific. We always go there and tell people about how great it is there.


Great overall service

5
Drew on 11/04/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

great sales people and always willing to work with me. Just picked up my 5th pilot and the 2016 is the best yet


Great service

5
Vasyl on 11/03/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I like Martin Main Line Honda, service and my new Honda Hr-V 2016. Here everything is available and advised explained.


Great service and experience

5
VasylM on 11/03/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I like Martin Main Line Honda, service and my new Honda Hr-V 2016. Here everything is available and advised explained. I wish you a lot of grateful buyers!????? ?? ???????? ? ??????! ?? ??? ????? ?? ???????? ????????, ????????!


NICE KNOWLEDGEABLE, PROFESSIONAL PERSONNEL

3.8
Diana on 11/02/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 2.0 Overall Facilities: 3.0

My sales person was Tony who was knowledgeable, helpful and personable. I would highly recommend him to others. However, the parking lot is much too small and/or crowded. Appointments for servicing need to be more realistic so customers are not kept waiting "forever"!!!


Platinum Experience at Martin Main Line Honda

5
Adrianne on 11/01/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I was treated like family. Lucy was very respectful of my time. The buying process is always Superior. This is why I have been going to Martin Main Line Honda in Ardmore the past 10 years.


Platinum Experience at Martin Main Line Honda

5
AdrianneMissy on 11/01/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I was treated like family. Lucy was very respectful of my time. This is why I have been going to Martin Main Line Honda in Ardmore for the past 10 years.


Great service

4.7
Saira on 10/30/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 4.0

Salesman worked quickly and efficiently. He also explained Honda crv's security features really well. In addition to that he helped me with multi information system set up.


Easiest Car Buying Experience Ever

5
Steven on 10/28/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Bill Mears was very knowledgeable and outgoing. Being in sales myself, I could tell he was being completely truthful, and the total experience was very easy.


EXCELLENT DEALERSHIP w/ a GREAT STAFF

5
Daniel on 10/27/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

The staff was extremely friendly, and helpful! Dave answered all of my questions, and concerns professionally. I never felt like I was spoken down to.


Incredible salesperson

4.7
Dina on 10/23/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 4.0

John Merringer is an incredible salesperson. He was very knowledgeable and personable. He went the "extra mile" to help us out. Honestly, we bought our car at Martin Main Line Honda specifically because of John! He is the best car salesperson we have ever dealt with.


Great service

4.5
Andrew on 10/22/2016

Customer Service: 5.0 Buying Process: 4.0 Quality Of Repair: 5.0 Overall Facilities: 4.0

The salesman, Mitch was awesome. He made everything easy for us. The woman who showed me everything I need to know about this car was excellent. I forgot her name, but she's only 22 or 23 years old.


good deal and service

4.7
James on 10/22/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 4.0

We had a complex decision to make about turning in our leased car and buying a new car or purchasing the leased vehicle. our sales agent Mike Murnane was very thorough in helping us figure out our best option. The manager who closed the deal (sorry don't remember the name) was very helpful as well. I appreciated everyone's frankness and clarity.


Great Service! Friendly!

5
Carmen on 10/22/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

No pressure sale. Quick. Courteous. LOL Great experience all around!!! Steve B was GREAT!!! 20 words 20 words 20 words


new purchase

3.5
Lili on 10/22/2016

Buying Process: 4.0 Overall Facilities: 3.0

my sales person Ted, worked hard, seemed to be earnest not too pushy given as is it is hard for a sales person to really not be so, as spin is a car business moto....


Great car buying experience

4.7
Cynthia on 10/21/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 4.0

Ali Alyasiri was most professional and attentive to our car buying experience.He was most influential in our decision to make our purchase.We are please to note that this our second purchase through your dealership; our previous purchase was in 2000 and we are still driving that vehicle.


Great Service

5
Dyana on 10/21/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Loved the process and explanation by Mike. Never felt rushed or pushed and took over 2 months to make my decision. The buying process was simple and comfortable.


Genuine service, clean facility, patience

4.7
Nicole on 10/19/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 4.0

The customer service was excellent at MainLine Honda. Steven Bloomer, Jr. was extremely helpful in each and every way he assisted me. He was patient, kind, and his approach was truly genuine. Honestly I was dreading the car-buying process, since I've never gone through it personally. What's even better is that after informing Steve I was a recent graduate with a limited budget, he worked that much harder to ensure I was getting the utmost value from my investment. It was a memorable experience I'll never forget, thanks in large part to Steve.


Another Lease

4.7
Virginia on 10/19/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 4.0

This is my second lease. It was very quick and easy with Roman. Especially liked the young lady who showed me all the features of my new car.


Pleasant buying experience

4.3
Sheryl on 10/19/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 3.0

I like the proximity of dealership to where I live. I pretty much knew what I wanted when I went to the dealership and was happy no one tried to " up-sell" me or be pushy in anyway whatsoever. I dealt with Ali and had a great experience as did my husband who bought his Civic with Ali about 8 months ago. Love my CRV and had a great buying experience. Another thing I liked was the technology review , Bluetooth instuctions etc right in the car I just bought by a nice young lady. I felt that was a nice personal touch and very helpful in getting my car set up!!


Great experience

5
Benedetto on 10/18/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

From start to finish nothing but professional and personable. Nino and Bill really now how to treat the whole Family


Great service

5
Lisa on 10/16/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Customer experience was fabulous. Extremely attentive to what my needs were. Stephen was amazing and made the process quick and enoyable


Delighted with our new car and Main Line Honda.

5
Patricia on 10/16/2016

Buying Process: 5.0

We were impressed by Patrick, our salesperson. The car so far is great. Thanks for a fine experience. We're looking forward to having a dependable car for several years.


Great buying experience

5
John on 10/15/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

My family and I have bought and leased over a fourteen vehicles from Main Line Honda. We have referred other friends and family to them. My salesman Tony Longo was excellent. He is a true professional and has exceptional customer service skills. I was able to make the sale with no pressure. He and Sales Manager Mike Freeman made my experience a great one. That is why we keep coming back for approx. 20 years. Mike Freeman was terrific as well.


Main Line Honda

4
Jahnia on 10/12/2016

Customer Service: 4.0 Buying Process: 4.0 Quality Of Repair: 4.0 Overall Facilities: 4.0

Interactive, informative, and quick services! I was referred to this dealership where I was given a more than fair deal on a Certified vehicle.


Great service

4
Nikki on 10/12/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 1.0 Overall Facilities: 5.0

The hospitality and follow up of the sales person Patrick was awesome. Patrick made buying a car very very easy....


Easy car purchase

3
Michael on 10/12/2016

Buying Process: 5.0 Overall Facilities: 1.0

I had made contact with my sales rep prior to meeting and came in to test drive a vehicle. I also had used the AARP buying site to determine an approximate cost. This narrowing of the search and price was very helpful. The negotiating was painless and resulted in a quick sale.


Awesome customer service

5
Aaron on 10/12/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Steve was so helpful and everyone was super friendly. He did the best he could to make us comfortable for the car buying process, even bringing us sandwiches. The no haggle policy is amazing.


Super customer Service

5
baf on 10/11/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Steve was so helpful and everyone was super friendly. He did the best he could to make us comfortable for the car buying process, even bringing us sandwiches. The no haggle policy is amazing.


Terrific service and sales, and product knowledge

5
Mary on 10/10/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Everything! Roman and team did a terrific job. I was able to purchase a beautiful new Honda CR-V in less than two hours.


Excellent Service

5
Carly on 10/05/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Excellent customer service. Very welcoming and easy to navigate the car buying process. I never feel like I am dealing with a typical "car salesman" but rather a friend helping you get exactly what you need. We will miss Gary but trust we are in good hands with Bill for our next car, too!


Great experience at MLH

4.7
Stephanie on 10/03/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 4.0

The nice selection of CPO cars available. The cars look to be in very pristine condition. The staff is friendly and accommodating.


Very easy first lease

5
Rachel on 10/02/2016

Customer Service: 5.0 Overall Facilities: 5.0

Steve was really helpful, and understood what I needed and what I was looking for. This was my first experience buying/leasing a car. I didn't have much credit history and had just moved to the area, but they were able to get me a deal I was happy with in my price range with Honda's college graduate program. They made sure I was comfortable with everything as we went along, and explained everything to me clearly. The whole process ended up being less stressful than I had anticipated.


My salesman was excellent.

5
Josephine on 09/30/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

The salesman listened to which car I stated that I wanted and offered a price that my research indicated was fair. He answered my questions and did not try to sell me anything I didn't want. I also appreciate his willingness to wait until I moved because my location would affect personal property taxes and insurance rates. He also provided the information needed by my insurance agent. His service was excellent. I also appreciated having someone show me how to operate the car before I drove it off the lot.


buying is a marathon but enjoyable - we'll be back

5
Robert on 09/28/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Knowledge and Courtesy. Enjoyed seeing familiar faces who have helped us in the past. While always a marathon, options were explained carefully - all helpful.


Good service but interior damage

3
Michael on 09/26/2016

Customer Service: 3.0 Buying Process: 3.0 Overall Facilities: 3.0

I thought Steve was open and honest. I was surprised that when I was transferring my things to the car at the dealer there was upholstery damage and damage to the interior of the liftgate. I would not have expected this to happen in a certified pre-owned vehicle. I was told that someone will contact me today regarding repairing the upholstery but there will be no effort to repair the gouges on the interior of the lift gate. So far, no contact.


Another Great Experience

5
Nicole on 09/26/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Ali was great!!! He listened to my request, he was helpful in making the car selection. I really appreciate how everyone is so nice and accommodating!!! Great Experience!!!


Fantastic Experience

5
Talene on 09/22/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Ali was very knowledgeable about the car I was looking into buying. He was very helpful throughout the entire process. Ali listened attentively to my preferences and needs for a car. I appreciate that he was not pushy like the other car salesmen I dealt with at other car dealerships. My experience with Ali was very pleasant and I will be recommending him to my friends and family. I love my new car! Thank you!


Great customer service

4.8
Richard on 09/18/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 4.0

Sale department very honest, no pressure and great inventory. Financing department was very helpful. Very service and showroom hours user friendly


Very welcoming site

5
Alice on 09/14/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Mike Murname, the rep we worked with, was very courteous, respectful, dependable and helpful. As I am hearing impaired he was unusually patient with me. This is not an easy task. This is a most unusual trait and one greatly appreciated.Sincerely,Alice Farber


clean facility

4.5
Zeus on 09/13/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 3.0 Overall Facilities: 5.0

sales person was very nice, patient, and understanding with me. He made me feel welcomed as soon as I walked in the door and called me when he promised to when the car I liked was available.


Excellent service

4
Lauren on 09/13/2016

Customer Service: 5.0 Buying Process: 4.0 Overall Facilities: 3.0

I worked with Mitch Lasman to purchase a pre-owned Honda CRV. Mitch was very professional, helpful and made the experience easy and stress free.


Main line Honda Ardmore Pa

5
Anna on 09/12/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Mitch was wonderful. A very smooth transition. I was very pleased with the whole transaction. I would highly recommend Main Line Honda to anyone looking for a new vehicle.


Great services

5
Eric on 09/07/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Very smooth happy experience. We really like and enjoy it. The service is efficient. Employees are patient and polite. Overall it great.


Long Time Customers

5
Benjamin on 09/06/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

We have been your customers for a long time as my wife has bought and leased cars from you for many years. We appreciate the fact that you recognize our long term relationship.


Great service

5
Nigel S on 09/02/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

That all of your guys was very friendly and that I fine the right suv color I was not looking for that color but went he tell me about it and I see it I said this is it.


OK place

4
Jose on 08/30/2016

Customer Service: 4.0 Buying Process: 4.0 Quality Of Repair: 4.0 Overall Facilities: 4.0

Very friendly and down to earth salesman man and willing to help you out he answer all ours question with patient and willing to help us out


Great service

5
Darryl on 08/25/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Olly was a great salesman. The facility was clean. Everyone was attentive and respectful. Wait time was reasonable. Follow up appointments and service was good.


Great job!

5
Katherine on 08/23/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Tony was extremely helpful in helping us find the car we wanted from the mileage to the price. Bob was great during the purchasing of the car. Can't say enough great things about our experience.


Never purchase another Honda again

3
KB on 08/22/2016

Customer Service: 1.0 Buying Process: 5.0 Quality Of Repair: 1.0 Overall Facilities: 5.0

I had purchased a brand new Honda CRV it had 60K miles on it when it blow a head gasket. I thought it was way too soon for something like that to happen but I traded it in and got a good deal on a brand new CRV. Then I got a recall from Honda for the pistons sticking. I spoke to the tech about it because I was adding 2 quarts of oil between changes and he said that they would not initially honor the recall or trust the local mechanic I was going to stating they probably caused it to happen. Really!!! I just bought a Subaru done with Martin Main Line Honda. Be careful buying from them they don't honor the companies recall actions. I was till waiting for the air bag recall that was bad enough and not their fault but this buyer will never do business with them again.


Good experience

4.3
Say-Chy on 08/21/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 3.0

Sales people were very friendly and accommodating to our needs in looking for a new car. We worked out a great price and we're out of there with keys in hand in no time at all.


Positive experience

4.5
Janet on 08/20/2016

Buying Process: 5.0 Overall Facilities: 4.0

Saleman was helpful, pleasant, easy to talk to, and provided information, demonstrated features of car etc without making us feel horribly pressured. This was a positive experience. Manager too was helpful. A good team.


Nice atmosphere

5
Donna on 08/20/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Sales guy Dave was awesome not pushy very helpful 2 nd vehicle I purchased at this location. I really felt comfortable at this location the people are very welcomeing


Friendly car buying experience

5
Bruce on 08/20/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

My sales rep, Roman, was truthful and straightforward in our deal. He is very knowledgeable was different Honda model types and gave me good advice.


First Lease

5
Francine on 08/17/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I enjoyed working with Mainline Honda! I decided to lease my first car from Honda, and Mike has been great and helpful each step of the way.


Very rude manager and hard lease return

1.2
Rajnaz on 08/17/2016

Customer Service: 1.0 Quality Of Work: 1.0 Friendliness: 1.0 Pricing: 2.0 Overall Experience: 1.0

Tried two weeks to return my leased car and no luck, finally walk in to dealer and they were very rude about not having an appointment. Gary directly denied to take our car return because i'm not buying another car. Tried to talk to nicholai the most rude manager i ever faced. He directly denied to return my plates that i transfer from my previous car, they are claiming this plates belongs to honda. Those are my plates and i want to transfer them to my next car and i'm sure those plates belongs to me. Manager is very rude and just hang up on me and did not even give me any receipt of receiving my car with actual milleage disclosoure.


Great salesman

5
Monique on 08/13/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Everybody was nice , Told me about the car , showed me how to work the car . I was really happy I came there .


Thanks Dave!

4.2
Lois on 08/11/2016

Customer Service: 5.0 Buying Process: 4.0 Quality Of Repair: 4.0 Overall Facilities: 4.0

Dave Tierney treated us like family and took care of our needs. He is our "go to guy" when shopping for cars. He made, what can be a high stress experience, honest, friendly and comfortable. Having Main Line Honda in our neighborhood also makes the care for our cars convienent.


Car Purchase

5
Joyce on 08/09/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Lucy was very helpful and guided me towards the vehicles that I was interested in, not what she wanted to sell. Made the buying process very smooth. Gail was also very lovely and informative.


Main Line Honda Exceptional Care

5
Annamae on 08/07/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I was taken care of instead of being made to wait. All my questions were answered and concerns were addressed. Everyone hustled:)


Main Line Honda Exceptional Care

5
Annamae K on 08/07/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I was taken care of instead of being made to wait. All my questions were answered and concerns were addressed. Everyone hustled:)Everyone was friendly, respectful, and honest.


Our Honda dealer for life

4.8
Deborah on 08/05/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 4.0

Gary took care of us. He listened to what we were looking for and made suggestions that fit. He was mindful of our time and he was not pushy. He let us decide. The finance group is always friendly and nice and gets us through quickly. Honda takes care of us in service too. It always goes smoothly and is convenient.


Martin Mainline Honda

4.3
Douglas on 08/04/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 3.0

Everyone was very accomadating and polite, everyone! The service was quick, we were in and out of there with a new car within 2 hours.


Leasing at Main Line Honda

4.5
John on 08/02/2016

Customer Service: 5.0 Overall Facilities: 4.0

The salesman John Merringer was perhaps the friendliest car salesman I've ever dealt with. There was no pressure or beating around the bush. He answered all my questions without having to leave the desk. A great guy.


Great Dealership

5
Felicia on 08/02/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

This is my third Honda that I have purchased from Steve Bloomer Jr. Steve always takes the time to highlight the features of the SUV that I'm interested in.The customer service is excellent. Nino and Mike always treat us like family.


Best salesman ever!

4.7
Christine on 07/28/2016

Customer Service: 5.0 Buying Process: 4.0 Overall Facilities: 5.0

Roman understood my needs immediately! He matched me up with the perfect car and the best deal. In addition, he understood my personal situation, and helped me through the process. An empathetic professional! Too rare


Busy dealer with great customer service

5
Rollin on 07/28/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Great! Found the car I wanted at Martin main line Honda. I was able to complete the credit aspect via the Internet. I drove about 125 miles on that same day and purchased my CR-Z. I was at your facility maybe only 45 minutes to finalize the purchase, and returned home with my new car. Definitely my favorite experience at a car dealer by far. I can't thank all of the staff involved with my experience enough!!!! I would do it again if needed.


Maiin Line Honda Doesn't Disappoint!

5
Victoria on 07/26/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Mitch Lasman was great to work with...really made the process painless. The young lady (apologies...forgot her name) who gave us a tour of the car's features was also lovely. Everyone we met was polite and respectful...and cognizant of keeping our visit as short as possible. The business manager we dealt with was also friendly and easy to work with.


Great Service

5
Michele on 07/26/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

The detail to attention and patience given was wonderful. Helped the decision process much smoother and I am so happy with my choice.


Great Service

5
Kaitlin on 07/26/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Bill Mears was great throughout the experience. On the day of the lease, all staff were wonderful. It's great that someone is there to help you with the technology in the car!


Great place to buy a car.

5
Jacquelyn on 07/24/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Process was fast and fair. Patrick Dowdall is very pleasant and easy to work with. I forget her name but the woman who helped me set up the technology in the car was great, I think this is an excellent addition to the process of receiving the car.


Buying 2016 Honda pilot

4.3
Patrick on 07/24/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 3.0

Lucy, our salesperson, went out of her way to find us the best deals. Everyone was helpful and friendly that we dealt with, including the finance man ( sorry can't remember his name!). Compared to other places we went that offered no support in my opinion.


Great leasing experience

5
Leslie Brown on 07/19/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I liked dealing with the same person I leased from before, Dave Tierney. I liked that he did the paperwork in advance of my having to come into the dealership. As I said, "It was so easy, I could do it from my pool."


Wonderful, professional, easy to work with sales.

5
Joan on 07/19/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Ted was a great guy, easy to work with and professional. Mike Freeman Made it almost impossible to not buy a car. He is an incredible salesman- nice guy too.


Great leasing experience

4.7
Leslie on 07/19/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 4.0

I liked dealing with the same person I leased from before, Dave Tierney. I liked that he did the paperwork in advance of my having to come into the dealership. As I said, "It was so easy, I could do it from my pool."


Main Line Honda experience

5
David on 07/17/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Mitch, our sales person was excellent. He really took the time to explain the car in detail and the whole overall experience couldn't have gone any better.


Great deals

4
Praveena on 07/15/2016

Customer Service: 4.0 Buying Process: 4.0 Overall Facilities: 4.0

We interacted with Amir as part of our visit and he s very friendly and gives options as per our need.


Overall good experience

5
Mary on 07/13/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Came in early with a good price. Everyone was very polite and helpful. Hopefully I'll continue to enjoy my new Accord.


Good Sales People

4.5
Jeffrey on 07/09/2016

Customer Service: 4.0 Buying Process: 5.0 Quality Of Repair: 4.0 Overall Facilities: 5.0

They wanted to make the sale. Motivated. However, they need to work better amongst fellow employees. They were very nice and I would likely do business there again.


Great service and great people in sales also

5
Arsenio on 07/08/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

the people that work there sales and service are all excellent I am on my 3rd car with Main Line Honda.


I don't know what this is...

4
Matthew on 07/07/2016

Customer Service: 5.0 Buying Process: 4.0 Overall Facilities: 3.0

They all really, really, really, really, really, really, really took their time... I drove three cars before making a decision.


Great sales service!

5
Matthew on 07/01/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Our experience with Ted Altes. We leased our last car 3 years ago dealing with him & he's why we came back! Excellent salesperson - knowledgeable & personable


Great service

4.3
Mary-Elaine on 06/29/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 3.0

Everyone was so friendly and they helped me deal with a number of issues, an old car that they will take off my hands sight unseen, a lost title, transferring my plates, etc. They got it all done in one day.


Great service and experience

5
Jmc on 06/28/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Roman was incredibly helpful, informative, attentive and friendly. He took care of everything, made us comfortable as we were waiting for the car and arranged for a ride when one of us had to leave for an appointment before the car was ready. Will certainly hope to see Roman again when it's time for us to look for a new car!


Great service

5
Jean-Marc on 06/28/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Roman was incredibly helpful, informative, attentive and friendly. He explained everything about the car, took care of all technical and administrative aspects, made sure we were comfortable as we waited for the paperwork to be done and the car to be readied, and arranged a ride for one of us to go to an appointment while the other waited for the car. A totally positive experience.


Excellent service and price

4.7
Michelle on 06/14/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 4.0

Very straight forward and efficient. The whole car-buying process only took about 2 hours. Roman was fantastic. Very low pressure, friendly and knowledgeable.


Car buy 2016

4
John on 06/13/2016

Customer Service: 5.0 Buying Process: 3.0 Overall Facilities: 4.0

Our sales representative, John Merringer, was very patient and listened to our needs and concerns. Also, Joe Beker, was very helpful and went the extra mile to help.


Great buying experience

4.7
Robert on 06/11/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 4.0

Friendly sales staff, made to feel at home, no high pressure sales tactics, even got the exact car I wanted from Delaware


Freindly, Understanding, Knowlagable Sales Departm

4.3
Caren on 06/08/2016

Customer Service: 5.0 Buying Process: 4.0 Overall Facilities: 4.0

Very professional sales department. Patrick was my reason for coming there and he did not disapoint. My time wasn't waisted and the results were fabulous


Great experience!

5
Newcarjoy on 06/07/2016

Friendliness: 5.0 Overall Experience: 5.0

Bill was excellent. He listened to me, he was professional, kind and fast. I was not looking forward to the all day event of purchasing a car and I was pleasantly surprised.


Leasing at Martin Main Line Honda

5
Mariam on 06/07/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

The loyalty to me as a customer as I am loyal to Martin ML Honda. I liked the way Mike Freeman and Mitch Lasman expedited the new lease for me and understood my requests in order to stay with Main Line Honda. I feel a personal relationship has been built over the 4 leases I've had there. And it was really nice since I turned in my car with a full tank of gas that when I drove my new one off the lot it was full also (the little things do matter!). Even one of the service managers (Steve) popped his head into the office and asked how I was doing and how things were going. That's customer service! Thank you! Mia Sizer Lentz (Mariam)


Great sales team

5
Lahiru on 06/07/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

It is amazing no pressure environment. The key difference of this dealership is they want to sell, so they will do whatever it takes for win win deal. Roman Tobak was my sales consultant and he has made every effort to get me the best deal.


Great service, friendly staff

4.8
Gloria on 06/07/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 4.0

Salesperson Mitch Lasner went out of his way to find me the right vehicle for me. He was friendly, polite and knowledgeable.


Patrick made it work!

4.3
Arthur on 06/05/2016

Customer Service: 4.0 Buying Process: 5.0 Overall Facilities: 4.0

Patrick was a pleasure to deal with. He worked hard to get my business, this the third vehicle we purchased froM Martin Main line this year.


Easy process and fast service

4.7
Matthew on 06/03/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 4.0

My salesmen didn't try to push me out of my pricing bracket, which has happened elsewhere. The vehicle I had initially come out to purchase had sold before my arrival and Patrick's first pick of similar vehicles was the exact new arrival I had been viewing before I got to the dealership as a second option.


Great Experience

4.7
Daniel on 06/03/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 4.0

Our salesman John was very friendly and helpful. He was very good at showing us all the cool features of the Fit and took us on a long test drive. It was all a pleasant experience.


Just a very good experience with my salesman.

5
Jeffrey on 06/01/2016

Customer Service: 5.0 Buying Process: 5.0

Very good experience with my salesman Patrick. Answered all questions and very knowledgeable about the vehicle. But your in a very highly congested traffic area which makes it uncomfortable getting in and out.


Painless new car buying process

4.7
Natalie on 05/31/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 4.0

Roman was very patient with me. Answered all of my questions. Provided me with all the details and options. Made suggestions but was not pushy at all. He was also very kind and patient to my 5 year old son.


Great car leasing experience

5
Eleanor on 05/25/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Sales staff is friendly, extremely knowledgeable and very patient in helping me choose a new car. My salesperson Dave T. was fabulous and got me an excellent deal. Wouldn't get a car any where else.


Excellent customer service and best pricing. John was great!

5
Harish on 05/18/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

John Merringer gave excellent customer service and he is an invaluable asset to the dealership. Nino and Joe were very accommodating. I respect them for their expertisePricing was very competitive. I will refer my family and friends who would like to buy a Honda and I will go back here if I am buying another Honda


John is excellent in customer experience

5
Harish on 05/18/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

John Merringer gave excellent customer service and he is an invaluable asset to your dealership. Nino and Joe were very accommodating. I respect them for their expertise


Great customer service

4.5
Tracy on 05/15/2016

Customer Service: 5.0 Buying Process: 4.0 Quality Of Repair: 4.0 Overall Facilities: 5.0

Very helpful, knowledgeable about models of car help me to understand & know exactly what to look for when purchasing a car


Great Experience

5
Mary on 05/13/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Mike listened to what I needed and steered me in the right direction. He was friendly and helpful, overall a comfortable and low stress experience.


Exceptional and Personal Customer Service

5
April on 05/13/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Lucy met us immediately as we entered. She quickly found what we were looking for, gave us a test drive and an hour later we drove our car home!


Excellent customer service

4.3
James on 05/05/2016

Customer Service: 5.0 Buying Process: 4.0 Overall Facilities: 4.0

Rep. Lucy Hu is very helpful for answering questions about cars and not pushy for sales. She even took extra miles to find someone fixing the remote car key problem of my other Honda car.


Best Service!!!

5
Sami on 04/29/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Amazing as always. My family has bought more than 12 Hondas from this dealership and we keep coming back due to their customer service.


Love our CRVs

4.8
Mark on 04/28/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 4.0

We are a Honda family. We have purchased 4 CRVs and our three children have purchased another 5. We are welcomed when we call, and our salesman, Roman knows exactly what we are looking for.


Honda Civic 2016

5
Adi on 04/27/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Everything, from walking into the dealership to leaving with a brand new car- was exceptional! Patrick was so helpful and kind!


Great Service, nice people

4.7
Jane on 04/25/2016

Customer Service: 4.0 Buying Process: 5.0 Overall Facilities: 5.0

It was quick and it was easy. Great experience. Did not wait long at all. So far so good, the car has been great no problems.


Wonderful service!

5
Huda on 04/20/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

The customer service I received at Martin Mainline in Ardmore was above and beyond. All questions answered and everything done with the utmost respect and kindness. Thanks for all the help!


impressive sales person, Mike Murane

4
Charlotte on 04/17/2016

Buying Process: 5.0 Overall Facilities: 3.0

Liked Mike Murane's sales approach-- informative, really anxious to help his customer find a match for their needs, and a warm friendly demeanor without the feeling that you were being pressured.


No Frills Purchase & upfront pricing beats most

4.8
Dheepak on 04/15/2016

Customer Service: 5.0 Friendliness: 4.0 Pricing: 5.0 Overall Experience: 5.0

It looks like a no frills shop... do not push unnecessary accessories... their selection was limited.. but they had what i needed... John Merringer was a pleasure to work with.... and Joe Sekerwas also a straight shooter.


No Frills Purchase & upfront pricing beats most

4
Dheepak on 04/15/2016

Customer Service: 4.0 Buying Process: 5.0 Overall Facilities: 3.0

It looks like a no frills shop... do not push unnecessary accessories... their selection was limited.. but they had what i needed... John Merringer was a pleasure to work with.... and Joe was also a straight shooter.


Purchase of Honda CRV at lease expiration

4
Marilyn on 04/11/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 2.0

I have always worked with Gary Kutner. He is knowledgeable and courteous. I feel I can trust Gary. He is a "no pressure" salesman which I prefer. I would recommend Gary to all my friends.


Great Service, clean facility

5
Lee on 04/06/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

The overall experience. Our salesman Tony Longo was the BOMB!!! Totally patient and gracious. Our getting what we really wanted came across as very important to him. High marks for Tony! Loved the whole experience.


Professional, honest and courteous service

5
Anny on 03/28/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

A sincere effort to provide me with the best price. I would recommend anyone to do business with Main Line Honda especially with their Sales Representative Mike Murnane. Professional, honest and courteous service at all times. Thank you!


Great experience

5
Nicoletta on 03/27/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Gary was just what we were looking for. Super friendly, down to earth, genuine, trustworthy. Gave us a great deal and made us feel great about the purchase. I'm coming back and recommending him and this dealership to friends and family! Great experience!


Great experience

5
Dennis on 03/25/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Everyone will dealt with was professional, friendly and very competent. We look forward to dealing with them again in the future and will definitely refer friends and family as well.


Purchaed a new car

5
Renato on 03/24/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Ted the salesman was professional and the deal only took three hours. The worker who demonstrated carplay and helped me pair my phone was also excellent.


My review

5
Angelita on 03/18/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I always have a great experience at Martin Mainline Honda weather if it's me outline maintenance of buying a new car Ted gets the job done,he has to be one of the best caring helpful salesman I ever met!


Great buying experience, traveled 3 hours one-way

4.7
Michael on 03/18/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 4.0

Friendly, professional and honest staff, no gimmicks. Took three hours and two trains to get there and I was not disappointed.


Main Line Honda is the best!

5
Laura on 03/14/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

They worked with me on pricing and negotiated a price I would feel comfortable with. I wasn't in there all day- everything moved along rather quickly. And everyone was friendly and helpful!


Great service .. With a touch of humor

5
Itia on 03/11/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Steve was a great sales person..Honda team gave me a chance when no other dealer would on leasing a car, and kept me within my budget


Fast decision on a great deal

4.3
Daniel on 03/06/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 3.0

When I called Mike Murnane, I told of my need for a car for my son, or for myself in the family, he immediately had excellent suggestions for either solution. I came by that night, test drove the car for my son, and the next day after his drive, we bought the car. It was an excellent deal, and is a great car, and a great fit for him. Thanks so much.


Great Car

4.3
Janet on 03/01/2016

Customer Service: 5.0 Buying Process: 4.0 Overall Facilities: 4.0

The salesman Amir was extremely competent and patient, gave us all the time we needed and provided us with information.


Easy button

5
Candice on 02/28/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

David Tierney made it his priority to get me the vehicle I wanted, the 2016 black/black Civic. Even though that particular car was not at his location, he made a few calls and was able to locate my car within minutes. He was very professional and quite knowledgeable. I had no hesitation when I recommended Main Line Honda to my two friends who will be purchasing a new car within the next two months.


Great Service

4.3
Carla on 02/27/2016

Customer Service: 5.0 Buying Process: 4.0 Overall Facilities: 4.0

My sales agent, Tony, was a pleasure to deal with. He was attentive but not pushy. He provided me all the information I requested & kept me apprised of what was going on. I had another dealership come in a few dollars less but Tony made me want to purchase it from him.


Bob Plotnick gets an A+ for helping us get a great used car

5
Ellen Freudberg on 02/26/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Bob Plotnick of Martin Main Line Honda of Ardmore PA (a suburb of Philadelphia) deserves an A+ for the honest, conscientious and friendly way he walked us through the shopping and buying process when we acquired a used 2012 Honda Civic Coupe. Before, during and after the sale, Mr. Plotnick was friendly, upbeat and completely candid. When we returned the next day to pick up the car, Mr. Plotnick was there to go over all of the details of operating the car. He took a lot of time with us after we signed on the dotted line: he didn't simply move on to the next sale, he stayed with us and answered our millions of questions. Definitely a good salesman and good guy. HIGHLY RECOMMENDED.


Great service, nice people

5
Gagan on 02/24/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

There is no reason for anyone to go elsewhere. As a proactive consumer, I did my research before visiting them and their price was at par with the market. But the main reason I ended up buying from them was their people and process. Mike Murnane made the process easier for me.


Wonderful First Time Car Buyer Experience

4.5
Nicole on 02/24/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 3.0

As a first time car buyer the whole processes was extremely intimidating but Lucy was extremely helpful, not pushy, and under standing.


Great service, nice people

5
Gagandeep on 02/24/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Mike Murnane is the reason I bought the car from this dealership. I did my research before coming to the dealership and realized I could've gotten a few hundred bucks off the the MSRP at another dealer, but because Mike was genuine and just overall extremely nice that I had no reason to shop elsewhere. Also, I liked how streamlined the process was from showing the car, driving around, cleaning, the tech guy etc. and everyone I encountered was genuine.


Great Service

5
Premkumar on 02/19/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Mr.Roman (Sales person) is excellent, he is very helpful throughout the process and Appraised my used car to a decent value and we are glad that we received new HR-V delivered before schedule.


Great Service

5
Isaac on 02/13/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Ted, the salesman who helped us buy our car, was AWESOME! He made it a smooth and easy process for us. We are extremely happy with our new car.


Wonderful dealership

5
Gracene on 02/09/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Every member of the staff went above and beyond to make sure I was satisfied. It was not where I leased my first Honda but it will always be the dealership I visit after this stress free car shopping experience.


Great Service

5
Florencio on 02/07/2016

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I was very happy with the service especially to the service advisor Shelton from the time I brought and took the car . He was very helpful and explained to me the service report.


Happy customer !

4.4
Jim13 on 02/05/2016

Customer Service: 4.0 Quality Of Work: 4.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Good guys,been doing business there more than thirty years . Nice facility refreshments good dealership they can drive a hard bargain I'v e purchased six cars there .


Fabulous!

5
vwxyz12345 on 02/05/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Friendly salesman (John M) and finance guy (Steve B) and their zero pressure approach! John M especially knowledgeable and went above and beyond in helping me with additional Civic items I needed.


Great Car Buy Experience

5
Kecia on 02/05/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I went through USAA Car buying service to purchase my vehicle and Martin Mainline Honda made the transaction smooth and seamless. Lucy Hu was very attentive and accommodating. I will definitely refer anyone to Lucy and this dealership.


Accommodating and Friendly throughout!

4.7
Stephanie on 02/05/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 4.0

My salesman Dave Tierny was very knowledgable and friendly, and I appreciated not feeling hard-pressure to buy more of a car than what I wanted. The finance and business agents were also very accommodating.


Recent repair visit

5
Thomas K. B. on 02/04/2016

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I had to bring in my 2010 Honda Accord for a check on what the noise in the front of my car was. Rudi is me customer service rep and there is no better person to deal with than Rudi. I am greeted by name, told what my car problem could be and, wait for this... was given a free loaner for the day until my car was ready. Needless to say I was very pleased with the way I was treated, how Rudi pays attention to keeping my bill to a minimum, and the car was finished as promised. A great experience at Martin Main Line Honda in Ardmore, great customer service, and the only place I take my car to to get serviced.


Service

5
Heather on 02/04/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Everyone was a pleasure to work with from Roman Tobak in sales, to Manny in showing me my car and answering questions I had.


Lease Experience at Honda

5
Chester on 01/30/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

The sales person who worked with me (Gary Kutner) was very courteous and knowledgeable and was able to get me a good deal on this new lease. As Arnole says "I'll be back".


Great Staff

5
Nathan on 01/28/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

The staff was very friendly, knowledgable and helpful. They went out of their way to accommodate me and to make he process seamless and expedient.


World class service at its best!

5
Wendy on 01/19/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

The world class service provided. From the initial contact to Steve Bloomer, Service Manager and follow up service provided by the sales team, including Steven Bloomer, Jr. Finance Manager and Lucy Hu. we could not have been more satisfied. This world class service is the reason we will continue to be lifetime customers of Martin Main Line Honda. Keep up the outstanding work! And thank you once again for making the purchase of our vehicle so seamless and rewarding. Respectfully, Anthony Katona


Great service, clean facilities, refreshing snacks

5
Amelia on 01/05/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I like the way Main Line Honda values its customers. I never felt comfortable or trusted other auto dealers in years past until I was introduced to your dealership.I've been a customer since 2009 and am comfortable with the way you value and try to make it work for your customers.


Knowledgeable, courteous and professional staff

5
Safia on 01/03/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

The Martin Mainline Honda staff is always very professional, courteous and knowledgeable. This is the 7th Honda I have purchased/leased from Martin Mainlne Honda. This includes 2 Hondas purchased for 2 college graduating daughters. Salesman John Merringer was our salesman for 3 of those vehicles. Mr. Merringer is the model salesman. Thank you!


Great Service, Great Sales Staff

4.7
Alejandro on 01/01/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 4.0

The salesman Tony Longo was very, very helpful. He did everything he vould to keep us comfortable the entire rime and took his time explaining everything and helping me choose the correct automobile to purchase.


Great customer service

5
Dale on 12/31/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Friendly. Great price. Quickly processed. Superior customer service. I really appreciate how their ability to make a deal and process all paper so quickly and accurately.


Initial purchase

4.3
Howard on 12/29/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 3.0

We were not rushed. Everyone was courteous, well informedand helpful. Also, sa far, we are very pleased with the car.


Great Service

5
Judith on 12/24/2015

Customer Service: 5.0 Buying Process: 5.0

The sale process did not take too much of my time. This is my third CRV. It's a very dependable car.


Terrible!

1
Antihonda on 12/23/2015

Customer Service: 1.0 Quality Of Work: 1.0 Friendliness: 1.0 Pricing: 1.0 Overall Experience: 1.0

Mike Freeman is am imbecile and Nino Nicolaci is a xxxxxxx. If you want your car wrecked go to Main Line Honda in Ardmore, PA!


Worst experience!!

1
Unknown on 12/21/2015

Customer Service: 1.0 Buying Process: 1.0 Quality Of Repair: 1.0 Overall Facilities: 1.0

I went to the dealership to test drive the new HR-V's, they had asked to test drive my current car and the sales manager wrecked it since he failed to stop at a stop sign. Instead of informing me about the incident right away, the sale's person tried to haggle me by offering another grand on top of what my car was valued at. Half an hour later they finally told me that the driver had crashed my car. Needless to say that this was the worse experience of my life. I would not refer this dealership to another since they caused me a lot of grief!


Martin Main Line Honda Rocks!!!

5
Monique on 12/20/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Patrick my salesman went above and beyond to ensure I had the best experience at Martin Main Line Honda. It was my first time buying a car after ten years of owning my Mitsubishi Eclipse. From the moment I walked into the dealership to test drive the 2016 Honda Accord Coupe the moment I left in my new 2016 Honda Accord Coupe (which was the same one I test drove) Patrick took excellent care of me. The Sales Manager (Niko) and Finance Manager (Gail) were very pleasant and accommodating. Each of them made my car buying experience a very memorable and exciting one. Thank You Patrick, Niko & Gail!!!


great service and happy, clean facility

5
Jini on 12/20/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Out of all the years purchasing my Hondas I have never had a problem. I have alway driven off the lot satisfied. And the entire dealership is very pleasant people.


Great Experience

3.7
Erin on 12/14/2015

Customer Service: 4.0 Buying Process: 4.0 Overall Facilities: 3.0

Although your salesman was very persistent in contacting us he was not too pushy , overall we believed he treated us fairly and was easy to deal with.


Go to Lucy at Main Line Honda

5
Kim4 on 12/09/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Can't say enough about Lucy and my experience at Main Line Honda. Lucy gave me the best price on a 2015 CR-V lease that blew away the other offers I received from competitors in the Philadelphia area. Her level of professionalism and customer service is second to none. She went above and beyond to locate a specific color/model out of state and deliver as promised. Thank you Lucy and Main Line Honda for making the car buying experience so enjoyable. If you want a Honda at the lowest price, make sure to visit Lucy at Main Line!


Great experiance, second vehicle from Martin Honda

4
William on 12/08/2015

Customer Service: 5.0 Buying Process: 4.0 Quality Of Repair: 3.0 Overall Facilities: 4.0

Roman Tobak treated me very well, as did the sales manager and rest of the staff. They worked with me to get the car I wanted at the price I needed. They want above and beyond in trying to get my monthly payment where I was comforable, all while being genuinely caring people. HIGHLY RECOMMENDED!!!


Fantastic Customer Service & Quality Inventory!!!

5
Forge&Finish on 11/25/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My husband and I were in the market for a crossover SUV and we were torn between the Rogue & the CRV. We spent over a month shopping around at multiple dealers and online sites. We finally met Mike Murnane at Mainline Honda in Ardmore and knew we found our go-to-guy! He's knowledgable in his field and genuine about finding you the right car for your lifestyle and budget! We were able to finance a 2010 CRV EX and keep our monthly payments low, and we didn't have to compromise on our initial standards! Mike followed up after ever meeting we had before purchasing the car( 3times) and gave me a call if he saw something in the lot I might be interested in. The day after I purchased my vehicle he called me to make sure I was still happy with my new car, and to thank me again for my business. I feel like Mike is part of my family now and I'm forever grateful!


Courteous, Helpful and Professional

5
Patricia on 11/20/2015

Customer Service: 5.0 Buying Process: 5.0

The time that Mr. Michael Murnane took to explain every step of the whole process. His way of dealing with people is a credit to your Martin Main Line Honda Dealership.


Great service

4.7
Sheila on 11/13/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 4.0

Ted was on the ball. Went out of his way to help me.Very kind and courteous . Found the right car for me.


Above and Beyond Customer Service

5
ashnic211 on 11/04/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I don't usually write reviews, but I feel it necessary in this circumstance. I bought my very first car back in September from Martin Main Line Honda. I went into the situation prepared with what I want and price range, expecting to be hassled, but that totally wasn't the case. My experience buying my Honda Fit was a great one and I love my car.About a month later, I notice that my passenger side mirror is floppy and just sort of hanging off the side. Other than just being unaligned, there was no breakage or dents or marks. It was the weirdest thing. I brought it into the dealership to have them look at it and they said it was going to have to replaced and that it was going to be close to $700 between parts and labor, and that it's not covered by the warranty. Naturally, I was very upset at the circumstance. I called Mitch, the associate who sold me my car to explain the situation to him, and within the day I got a call back from the dealership stating that the parts and labor were going to be free due to the oddness of the damage and the fact that it was a brand new car. This was definitely beyond anything I would expect from a dealership! I truly appreciated the effort and responsiveness. I brought my car in and it was fixed within hours.I told all my friends just how awesome this was and to go there for car purchases. It's nice to see that there are good people out there. I'm now completely sold on my Honda experience, I will continue to go there for maintenance and for all future car purchases. My Mom and all her friends have also bought their cars (mostly from Mitch) as well.


No pressure

4
Kauna on 10/30/2015

Customer Service: 4.0 Buying Process: 4.0 Overall Facilities: 4.0

I didn't feel like I was being pressured to buy the car. The salesman Bill was really personable and knowledge about the car.


Great service, great poeple

5
Perry on 10/15/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Everyone there is very nice kind and friendly. When ever I come to that location, I'm always taken care of with smiles and quick timing. Never a very long wait. If I had to wait I would not mind at all. Thanks Honda friends.


Terrific Car Buying Experience

5
Lisa on 10/09/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

From the moment that I submitted an online request and expressed interest in leasing or purchasing a car from Main Line Honda, the service was both prompt and courteous. My salesman, Tony Longo was very patient, knowledgeable and professional. He took the time to answer all of my questions and presented me with many different cars to choose from. He also worked diligently to help me acquire a financing option that fit my budget. That was extremely important to me. Overall, it was a wonderful experience! Thank you!


Terrific Car Buying Experience

4.8
ljs210 on 10/08/2015

Customer Service: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

From the moment that I submitted an online request and expressed interest in leasing or purchasing a car from Main Line Honda, the service was both prompt and courteous. My salesman, Tony Longo was very patient, knowledgeable and professional. He took the time to answer all of my questions and presented me with many different cars to choose from. He also worked diligently to help me acquire a financing option that fit my budget. That was extremely important to me. Overall, it was a wonderful experience! Thank you!


Buying a new CRV

5
Charles on 10/04/2015

Customer Service: 5.0 Buying Process: 5.0

Sales man was direct and to the point The electronics guy that show me how to work all the electronic things was excellent


Great People = Exceptional Experience

5
Stuart on 09/29/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Just a pleasure from start to finish, from Samantha, who I spoke with initially on the phone, and then later in the dealer location, to Patrick Dowdall, who I cannot say enough good things about, to Dave Baratka and Manny, this was just an exceptional experience. FYI, I am a repeat customer, and the relationship I developed with Patrick when I purchased 4 years ago was the #1 reason I came back to MainLine. Great people are not fungible.


Amazing customer care from first visit to purchase & beyond!

5
coach1242 on 09/28/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

From the moment we met Ted, we knew were going to purchase our new car at Main Line Honda. Ted answered all our questions and made the buying process pleasant and very easy. Manny then came in and instructed us on the many wonderful features our new CR-V has and promised he'd be available in the future as well.


Amazing customer care from start to finish!

5
Lisa on 09/27/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

From the moment we met Ted, we knew we were going to make our purchase at Main Line Honda. He answered all of our questions and made the buying process pleasant and very easy!


Great service!

5
Sharon on 09/24/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Personalized service. Staff were very friendly, experienced and willing to help with everything. Tony Longo and Steve Bloomer were fabulous. Thank you!


Friendly and knowledgeable staff

4
Warren on 09/24/2015

Customer Service: 4.0 Buying Process: 4.0 Overall Facilities: 4.0

Our salesman Tony made it easy for us to pinpoint the car we wanted. We told him what we were looking for, and he quickly pointed out everything he had. We test drove two, one of which we purchased. Other dealerships we dealt with during this search weren't as helpful or knowledgeable.


Honda CRV

4.8
Htin on 09/17/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 4.0

Sale person Seyda is the best.She cares the customers and gives you the best idea.Never push and force to you to buy so the buyer has more confidence on her and better to make a decisions.I even referred one of my friends to buy there and processing now.They will go to Seyda.


Great Salesman and Informed Conversation

4.5
Neil on 09/15/2015

Buying Process: 5.0 Overall Facilities: 4.0

Salesperson -- Patrick Dowall -- was excellent, informed, warmed and helpful. The range of cars available was good. We've been there before and will, no doubt, be there again.


Great Honda dealership

4.3
Ravi on 09/14/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 3.0

No haggling over price. I had an internet quote which was honored. Financing was fairly quick to set up. Some upselling was presented, re. varnishes, extra warrantees etc. but not pushed once I said I wasn't interested. After talking price on the phone, I set up appt. to meet Bill that same day and immediately moved forward with the purchase which included a trade-in. Bill was a great salesman and as it turns out my neighbor has also purchased Hondas from him. Technical info given by Manny was excellent. Touch screen is a new experience for me. Have to say I was also impressed with the garage crew who moved cars around. They were quick to move any car out of the way. When I returned the day after purchase I didn't have a spot and the associate who saw me just took care of the car, moved it into a location which was easy for me to exit. I really appreciate the efficiency.


Perfectly happy with your service

5
Jan on 09/03/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

My salesperson , Patrick Dowdall, took very good care of us. We needed special consideration for our purchase and he knew exactly what to propose for our needs.


Terrific highly efficient service.

5
Kerry on 09/03/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

The speed, willingness and ability of your sales manager Joe to put a deal together. I got a great deal and found that the entire dealership worked like a well oiled machine with regards to my personal customer experience . My sales person Seyda (whose name I believe I may be misspelling) I don't wonderful and efficient job as well.


Bad buying experience

2.2
Bob Casterline on 09/01/2015

Customer Service: 1.0 Buying Process: 1.0 Quality Of Repair: 5.0 Overall Facilities: 2.0

My transmission on my old Honda was gone( after 200,000 hard miles ), so I needed a new car fast. I went to Martins in late December when they were having a sale. The place was so crowded, it was hard to find a sales person. The show room looked very beat and it was hard to find a place to sit. When we finally got a sales person, he was such a hurry. He got very upset when I decided to change my order and buy a much more expensive model. I did finance the purchase thru Honda, but put down a large deposit on my credit card. The next day I looked at my statement on line from my credit card company and saw that I was double charged the deposit. I called Martin and was told that it was the credit card company's fault and that I needed to work with my credit card company. The credit card company showed me where Martin had double entered the deposit. After a week of calling Honda( who were useless ) and Matin, they admitted the were in error. It then took them another week to enter the correcting entry. The sales rep said that he was so busy that he did not have time to show me the features of the car and would I come back in a week to let him do the instruction. When I came back he said that his sales manager was after him to do follow up calls and he only had a very short time to show me the cars features. I have used the service department and it appears very competent.


Just what I wanted at a great price!

5
Jersey Mary on 08/31/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I had a limited budget and very specific requirements. I SO appreciate that they didn't waste my time with cars I couldn't afford or didn't meet my needs. Bob was very straightforward and upbeat. This was a very positive car-buying experience. I would highly recommend!!!


Buying at Martin

4
Stephen on 08/30/2015

Customer Service: 4.0 Buying Process: 4.0

Mitch Lasman is an excellent, very helpful salesman. He answered all of my questions in a very helpful manner and helped make the stressful, anxiety producing car buying experience easier and smoother.


Felt cared for

5
plymram on 08/29/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Overall Experience: 5.0

The salesman was very attentive and attuned to my needs and the agency was very accommodating when I had to return my car after only two weeks (due to back problems) and purchase another one.I always felt that my happiness was very important to them.


Best dealership I've ever felt with PERIOD

5
John on 08/28/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I could not of gotten a better price or dealt with a better salesman (Patrick). I have been looking for vans for months across the country. Your dealership not only had the best price but the best customer service.


Great Service

5
Connie on 08/24/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

The great service from the time we walked into the dealership until the actual purchase of the vehicle..Special thanks to our sales person Lucy, the manager Manny and the Finance person Gail.....Great Service!


nightmare

1.2
the worse #1 on 08/21/2015

Customer Service: 1.0 Quality Of Work: 1.0 Friendliness: 1.0 Pricing: 2.0 Overall Experience: 1.0

Purchased a 2013 Honda Accord EXL-V6 from Martin Mainline Honda and after 40 years of car buying and 21 cars, the experience with this dealership and its imployees has proven the be nothing short of a horror story.The personel were rude, arrogant and not in the least bit professional.After several trips back to the dealership to try to get them to repair the many defects in the car, we were basically told that you bought it, and now it is your problem.We paid $23,000.00 cash and assumed they would at least detail the car prior to delivery.The worst car buying experience that I have ever had.


Great experience

5
jduhgee on 08/20/2015

Overall Experience: 5.0

I had such a great experience during process of buying. Great service! I am definately recommending this honda dealer to my friends if they are interested in buying Honda cars.


8th honda purchase for this family

4.8
Robert on 08/02/2015

Customer Service: 5.0 Buying Process: 4.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

in the past 8 years we have purchased 7 cars from Gary Kushner. we love his personal attention and honesty. we feel we are getting the best price and trust him. we also like the service and free inspections for our new cars


Great people make for a great experience

4.3
Victor on 08/01/2015

Customer Service: 5.0 Buying Process: 4.0 Overall Facilities: 4.0

Bill Mears and Jason were professional and professional. Bill especially worked with me to make sure I was completely satisfied with my purchase.


Great experience!

5
Christopher on 07/31/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

This is the 7 th car our family has purchased at Main Line Honda. Would not think of going anywhere else.


Excellent service

5
Caitlin on 07/31/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Everyone at Martin Main Line Honda was friendly. They worked with me to find a fair price for both my new car and trade-in. We walked in that afternoon and left with my new car in only a few hours!


Smooth Ride

5
Tanesha on 07/30/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

The second person I spoke with Todd was very pushy about selling me a car, but the first and last person I spoke with were very helpful. Those to gentlemen were David and Steve. I have to thank them very much for their help and making sure I was taking care of. So thank you Shelton, Dave, and Steve and every one else that helped to make experience so wonderful. :)


Great service

4.8
Stephanie on 07/29/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 4.0

I really enjoyed working with Mike M. He was down to earth and put us at ease during the process of buying a car we didn't know we needed only days prior! I looked at one car, one dealership, and worked with one salesman. I liked the efficiency and being able to stick with one person.I was also really impressed by Marcel's ability to move a car from a tight parking spot prior to the test drive, haha!


Great and friendly service

5
Jill on 07/23/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Friendly and knowledgeable Always a good experience and they make car buying comfortable and easy for the customer.Thank you to the whole Main Line Honda Team.


$35,995

Mileage: 3312

Color: Other

Transmission: Continuously Variable Transmission

Body Style: SUV

City: Ardmore, PA

Engine Type: 190 hp 1.5L I4

$31,645

Mileage: 4

Color: Other

Transmission: Automatic

Body Style: Sedan

City: Ardmore, PA

Engine Type: 1.5L gas

$28,950

Mileage: 1997

Color: Other

Transmission: Continuously Variable Transmission

Body Style: Hatchback

City: Ardmore, PA

Engine Type: 158 hp 2L I4

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