Martin Honda

4.9
Overall Rating

Customer Service: 4.9 Buying Process: 4.4 Quality Of Repair: 4.5 Overall Facilities: 4.5 Quality Of Work: 4.9 Friendliness: 5.0 Pricing: 4.8 Overall Experience: 4.9


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Fair and Fast

4.8
jamesdcornelius on 11/23/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Thanks for making our leasing experience at Honda great for the second time in a row. We like Honda Civics because they are reliable and relatively inexpensive. Looking forward to seeing how the 2016 Car of the Year works out.Regards,James and Dayna


Fantastic Experience

5
ASigstad on 11/17/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Let me begin by saying, my wife and I absolutely hate the car buying process. Our experience has normally been going to the dealership to get pressured into a car, then into some "protection packages", then some accessories, then going to the finance manager to get pressured into more things like extended warranties, or "further protections". I can honestly say, for us, there was no pressure at all at Martin Honda. Joe Robinson was patient with us and walked us through the entire process. It was the best car buying experience we have ever had. I was a little apprehensive when it came time to talk to the finance manger, but Larry Murray was absolutely phenomenal. He worked with us to get the rate and payment that we wanted. Again, best experience we have ever had. And Michael Pijuan, a sales manager, came and talked to us after each of our test drives, but it was not like there was any pressure from him either. He seemed to genuinely care how our experience at the dealership went. I would highly recommend Martin Honda.


Great business

5
Sean Williams on 11/14/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I had a great time with Martin dealership in the purchase of a new vehicle Tiffany was a great rep and she helped me very well will recommend to many others appreciate the services


Patience

4.6
NEH on 11/09/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 3.0 Overall Experience: 5.0

We had a good experience getting another least car. The only thing I don't like about the whole thing is the amount of time it takes to get everything done. I know it has to be done but I wish it could be done faster.


Great people to deal with

5
HappyCRVowner on 11/03/2016

Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We found Walt Goodman to be a very good person to work with in our purchase of a 2016 HRV. He was knowledgeable, helpful, courteous and not pushy like many others we have dealt with in the past. Check out Martin Honda and Walt Goodman if you are in the market for a new car


Fantastic New Car Buying Experience

5
Marloni on 11/01/2016

Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Ed McDowell was thorough, helpful, and patient. He is thoroughly knowledgeable about the product. Importantly, he let us make the decision and wasn't pushy.


Pleasure to Deal With

4.8
Riley on 10/19/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Can't say enough good things about the whole experience.Ed knew what he was talking about, explained all the features to our satisfaction and was just a real pleasure to deal with.


Great Experience

5
benfica197 on 10/19/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I had my mind made up about which car I wanted but really appreciated how much time Ed spent reviewing all the features and aspects of the vehicle. He really sold me on something that I was already sold on! I especially appreciated the time he spent on reviewing the features again and helping me get everything set up the way I wanted it. We've dealt with other dealerships before and this is the first time that we've had that kind of help. Usually it's here's your manual, thanks for the money and good luck with that! They even managed to put all the protective coatings on while we were waiting for the transaction to go through. They have followed up by calling and scheduling the service to get the other parts we wanted installed and have bent over backwards to make that convenient to us. Giving them a two thumbs up!


Excellent dealership

5
Forever Honda on 10/17/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Bought a 2016 Honda Civic from Mike Libetti he was excellent through the whole process Then Nick Saporito took us out to are new car and went over all of our features and our different setting to customize how we want everything set up from Bluetooth to window and door settings


Happiest Mom EVER

5
Lmt1247 on 10/17/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My husband and I started minivan shopping at the beginning of September knowing that we would be in the process of looking for a vehicle for at least a week. Having bought at Martin Honda in the past, we knew they would be the best place for us to start. We went in looking for our previous salesman but as it turns out he retired and we were graciously placed with Mark T, who taught us a decent amount about the Odyssey and invited us to test drive the vehicle. We were only beginning our shop for a minivan, and so we left and did some research to figure out pricing and affordability for us. Our family went to California for a family reunion and when we returned we hit the internet for as much information as possible and Mark was AWESOME enough to communicate with me via email instead of by phone as I am homeschooling Mom that works evenings and my schedule is so hectic that answering a phone is often difficult. So, after multiple attempts to make it in to Martin, my crazy family and I made it in to have our vehicle appraised and look at minivans again. Because our budget isn't as open as some we ended up leasing the 2016 Odyssey SE and we couldn't be happier. Kim, made life as easy as possible for us as well in financing. Thus, I cannot thank the team at Martin enough for their patience with us and our family. We ended up leaving without learning all of the tech in our new vehicle so we came back a few days later and had Nick show us around the amazing features of the Odyssey. We thought we could figure it all out on our own, but I'm so glad that Martin has Nick who was an awesome teacher and gave us his card just in case we needed help with something down the road.And please forgive me for not remembering the name of the receptionist when we came in to see Nick and Betty, but she was a lot of fun to talk to as well.


Family like service

4.8
Genevive on 10/14/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Excellent service. These people are professionals and sensitive to feelings. Ed goes above and beyond for us. He was recommended to us by our son. We live in PA but we went to Ed McDowell simply because he treats us like a family. This is the 4th car of the entire family from Ed.


Great experience

5
ELAINE Y on 10/07/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Dealing with Martin Honda was one of the best buying experiences I have ever had, and I have had many! I will definitely be going back when my lease is up. Thank you Mike and Walt!


Above and beyond for me

5
Karen894 on 09/27/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

As soon as I walked on to the parking lot to start browsing, I was approached by a salesman who politely asked me if I was being helped by anyone. I loved how patient, courteous and non pressuring Joe was while showing me different vehicles. I will have to say I've been buying cars for 30 years and I've never experienced a sales person who went into such detail about every part of the vehicle than Joe did with me. Please please please give Joe Robinson a raise because he was so caring and I've never had anyone like that before but will continue to use him to help me buy my families cars. I felt like I could make a much easier decision about which car would be what I was looking for and now I know how much value Honda actually puts into their vehicles, which I never knew before. During the buying process, the sales manager made me feel very welcome and extended themselves to me for anything I might ever need.


Quick and easy

5
Kayoman on 09/27/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Tiffany Dicarlo helped me find the car of my dreams. She is very helpful and makes car buying simple and easy. I would recommend her to anyone.


purchase experience

5
napoleonikeocha on 09/25/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This dealership was great the sales consultant that worked with me was wonder and very professional all through the process ( Ms Lopez) was great and an really happy and worked with her in getting my new car.


Excellent Dealership

5
2006CivicCrackedEngineBlock on 09/22/2016

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I could not ask for better service and quality of warranty work. Martin Honda went above and beyond to offer an a brand new loaner car (2016 Honda Accord) for 5 days and a free car wash. It was so hard to give the beautiful loaner car back though. We'd definitely go back to Martin Honda to purchase our next car.


Didn't feel like I was at a dealership!

5
lisa6270 on 09/19/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

SUPER nice guy!! (And yes, he was very knowledgeable...) my husband and I were there for a very long time, but it didn't seem like it. Mark also saw to it that all of our questions were answered not only in a timely fashion, but an accurate one also.


28 Year Honda Owner - Best Dearship I Ever Worked With!

5
CindyB on 09/18/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Over the past 28 years, I have worked with 4 Honda dealerships in 4 different states. Martin Honda tops them all. As an educator of Sales and Service Excellence, this dealership totally "gets" that the sales process is 100% grounded in service. Everyone I spoke with, and I mean everyone I encountered at the dealership, was respectful (to me and each other), genuinely happy, and fully focused on providing the ultimate experience for me as a consumer. From the receptionist to the sales manager, to the general manager, to the business manager, and more . . . outstanding professionals! I left the dealership with a new vehicle without being "sold." The experience was so fantastic, my husband went back 10 days later; we are now the proud owners of two new Hondas! This dealership will not disappoint. I'd drive to them if you want to experience servant leadership!


New 2017 Accord Sport

5
MRevak on 09/18/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Loved the experience provided by Shari and the rest of the team at Martin Honda. Felt valued and appreciated, and Shari went to great lengths to find a solution for me. Will definitely go back at the end of the lease and recommend this dealership to others. Great experience!!


Excellent service on pilot purchase

5
Tim83 on 09/14/2016

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Me and my wife have a growing family so we decided our vehicle needed to grow as well. We were torn between the Toyota Highlander and Honda Pilot. After going to Martin Honda the decision was clear. Our sales person Tiffany was so helpful and knowledgeable that it made our car buying experience enjoyable for once.


Very knowledgeable!

5
Cdunn on 09/14/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I purchased a Honda Pilot, my salesperson was Tiffany DiCarlo. She did a wonderful job from start to finish. Very satisfied and look forward to working with her again. Thank you!


the people at martin honda are all very professional

5
Thomas J Gobeil on 09/13/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

the people at martin honda are all very professional and very nice to work with. communication and service is exceptional and negotiations were pleasurable. i've been a customer at martin honda for over 10 years and will always return when i am in need of a new or used car. i've been to other dealerships but no one else has measured up to martin honda.


Awesome service

4.8
bw99 on 09/13/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Very happy with my new car. Mark was great to work with. He answered all of my questions and did everything he could to help figure out the best options for me. I'll definitely recommend.


Fantastic

5
Gemini521 on 09/11/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I've been a customer of Martin Honda since 2003 and would never think of buying a car anywhere else! I have bought 5 cars from this dealership and salesman and have always had a very pleasant experience. I always leave highly satisfied!


Excellent

5
Florence Deputy on 09/10/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Great experience! Very Happy with the sales service we received and the great team effort that helped us toin locating the CRV that we wanted.


Pleased with my choice in Dealerships

4.4
AFPJ84 on 09/10/2016

Customer Service: 5.0 Quality Of Work: 4.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 4.0

Needing a vehicle, but having limited credit history the sales representative, Joseph Robinson, was helpful, patient and worked not pushed me into a new vehicle. The financial Managers that worked with me, Larry Murray and Nick Mervian, we're helpful and not solely focused on making the sale. I am pleased, comfortable and grateful of the time Joseph Robinson spent with me and the help the dealership provided to me. I am comfortable recommending Mr. Robinson to others looking for someone who is not just focused on what he gains from the sale but, cares about helping his customer.


PHENOMENAL EXPERIENCE

5
#sharigodwinrocks on 09/07/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My sales DIVA,Shari, was absolutely phenomenal. She ensured that she listened to my needs and was able to meet each of them. I was totally impressed by her knowledge and energy. She simplified the process of purchasing a vehicle!!


new Car purchase

4.6
gkmm4779 on 09/07/2016

Customer Service: 5.0 Quality Of Work: 4.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Very pleasant experience. I went in wanting to purchase a car, and was able to do so without any negative occurrences. I have purchased vehicles from Martin Honda in the past and have always been pleased.


Awesome customer experience

5
Amit Kumar on 09/02/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Chris is really amazing person. He always ready to help me in any terms. I really recommend Martin Honda for buying a new car from him if you really want to buy a worth good car. He is just amazing guy.Thanks!


Dave Eno

5
Judbar35 on 09/01/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

He was a pleasure to work with. No pressure, kind and considerate. A very pleasant experience. I would recommend the dealer to anyone needing a car.


Fixing Front wheel Bearing Honda Accord

5
SBS on 09/01/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I was getting too much noise while driving my Honda Accord, i have visited most of the repairs center at Delaware, and i din;t not get the proper solution to fix the noise issue, most of the repairs center told me it was a Transmission issue, and too much cost involve to fix the issue. later i been to Martin Honda Service center, and discussed with the work shop representative, with in a hr they came up with proper solution and fixed the noise issue, and i was very much satisfied with the service and tons of thanks Martin Honda service person.


New car purchases

5
Mrakowski on 08/31/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Recently purchased two HRV's from Martin Honda. My daughter needed a new car and Shari Godwin was a great help showing us Civics, CRV's, and HRV's. She was informative and knowledgeable about the vehicles as well as sensitive to our needs and our finances. It was a pleasure doing business with Shari and would definitely recommend her to other prospective car buyers.


Calm an relaxed

4.8
Gotit on 08/24/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

We arrived in parking lot an Walt good man met us was very professional an helpful told him what we wanted to test drive an that was the beginning of a great car buy no pushy pressure from him


GREAT EXPERIENCE BUYING HONDA(CRV) AT MARTIN HONDA

5
crvhonda on 06/24/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

GM PHIL ROCKWELL AND STAFF AY MARTIN HONDA (NEWARK , DE) DID A GREAT JOB OF MAKING ME (THE CUSTOMER) FEEL COMFORTABLE & SATISFIED WITH MY HONDA PURCHASE. I WHOLE HEARTEDLY WILL TELL EVERYONE I KNOW TO VISIT MARTIN HONDA FOR THEIR HONDA VEHICLE PURCHASE. AL SPERA (HONDA OWNER)


Not the place to go for service

2.5
Phil on 06/23/2016

Customer Service: 1.0 Buying Process: 4.0 Quality Of Repair: 3.0 Overall Facilities: 2.0

Called Monday afternoon to bring my car in Tuesday morning. (My window fell into my door and I knew the power window regulator just broke from being old). Had an 8:15am appointment that I scheduled with a woman there. She asked what time I was bringing the car in, I said at 7:30am or so. Got to Honda Tuesday morning and handed my key off and was asked when I needed the car. I said as soon as it can be done. 12:30pm (no call from anyone) I call and get told my service rep was out for lunch but someone else would call me back. 1:45pm. Still no return call so I call yet again. Forwarded to Doug who informs me that the 8:15am appointment time is just a drop off time for my car. I said no, that's totally not true I was asked for what time I wanted to drop off. So then it was blamed on "new" people and he says well we never book anyone in the morning because we only work on waiting people's cars before noon. He says do you need it before 5pm. I said "yes!" He claims he will have to arrange some things but they will get my car in earlier.3:00pm call and ask for status. None given but the claim is Doug will get right back to me. He doesn't call me. 4:00pm still no call I call them and ask for an update. Hasn't even been looked at yet, although the counter woman does her best to camouflage this by just saying oh I have to check with Doug on it there should be an update but he will call you right back.4:30pm I finally hear from Doug who tells me what needs to be repaired which I said yes I know that I brought it in for that. I say yes repair it!!!Doug says oh we should be done around 5pm. I said oh great thanks. 4:40pm another call from I assume the service desk apology person because she claims it's been soooo busy and asked if I had been called back. I say yes and thank you but there's no reason my car should sit all day there and it wasn't looked at till after 4pm which was horribly disappointing. I say well I suppose I will get another call from someone when my actual car is done. 5:15pm Doug finally calls to say my car is done. A full 9 hours after I dropped it off and past even 5pm when they claimed it would be moved up in line. The part they replaced is $54 on Amazon. They charged $127 for a power window regulator. I will gladly go anywhere else for any service I need for my vehicle.


Fantastic sales team and service

5
Rachel on 06/04/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Just wanted to acknowledge the fabulous service that was given to me at Martin Honda when purchasing my new 2016 CRV. Garnett Johnson was very knowledgeable about all the features that come standard or optional as well as the safety features. He ensured he understand what I was looking for in a new vehicle and provided great customer service. I would recommend this dealership and working with Garnett if you are looking to purchase a Honda


Service tech for Comcast

5
Mr. Ron Moore Senior on 05/20/2016

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

To whom it may concern when I went to Honda I did not have appointment set up I talked to a guy named Bob and then he assists me in everything I explain the type of problem that I had going on with my car and then he was very nice about it he was very comfortable in telling me everything he knew about the situation so therefore I had it worked on and the people in the manager was very nice to me especially the service manager he helped out a whole lot with this he explains everything as confirming what I was saying so I like that that so I'm very satisfied with the services and everything that Honda provided me with and I will still continue to go there to get service for my car footnote as a company like Honda Servic Company here on Cleveland Avenue it's more than likely people will continue to come toHonda if Honda think customer first and customer service continue to speak nice to the people people will continue to come like me


Sales person (Martin Mazda)

5
William Campbell on 05/01/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Will DeBlois was very professional and courteous. The experience was very refreshing. He gave us his full attention, and had buyer best interest at heart. It was nice to see a young individual be so respectful. He did a great job!! We would recommend family and friends to Will. The all around experience was great after visiting 3 other dealerships (Subaru, Nissan).Manager, Mike Carfagno, went out of his way to show his appreciation during and after sale.


WAS DECLINED SERVICE

2
Stephanie Henry on 04/21/2016

Customer Service: 1.0 Quality Of Work: 1.0 Friendliness: 5.0 Overall Experience: 1.0

I PURCHASED A 2009 USED CHEVY AVEO FROM MARTIN USED CARS IN DEC 2015. CAR WAS MAKING ALL KINDS OF NOISE AND OTHER ISSUES WAS TAKEN CARE OF RIGHT AWAY. WELL 3 MONTHS LATER THIS CAR WHEN DRIVING AUTOMATICALLY SLOWS DOWN LIKE GOING TO CUT OFF THE RPM GOES FROM O TO 3 THAN DROPS DOWN AND TO 0. WHILE SITTING AT LIGHT THE CAR RPM MOVES TO 3 LIKE I AM PUSHING GAS . I CALLED SERVICE AND WAS TOLD THEY CANNOT NOT LOOK AT CAR BECAUSE THEY DONT WORK ON CHEVY . I REALLY DONT UNDERSTAND WHY SELL TO ME AND CANT FIX IT. ALSO I LOOKED ON INTERNET THIS CAR AND YEAR HAS ENGINE PROBLEMS.


Great service all around.

5
Tony on 04/17/2016

Customer Service: 5.0 Quality Of Repair: 5.0

Always have a pleasant experience when I have my car serviced at Martin Honda.


Great Experience At Martin Honda

5
DWilliams on 03/26/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Had the pleasure of working with Carol, who is a true asset to her profession. 5 star experience from start to finish! Thank you Honda!


Very professional. Did not waist my time.

4.8
Dennis K. on 02/28/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

David provided a great buying experience from the introduction, to the test drive, the price negotiation and closing out the paperwork. A true professional. I will be a return customer when I buy my next Honda.


Dave Eno- Great Service, Happy Family

5
KateS1213 on 01/28/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My family is not originally from the area and this was our first time buying a car in Delaware. We were very happy with Martin Honda, especially working with Dave. We were in and out within the day and got a great price on our new vehicle. Dave was extremely patient with my husband and I as we went back and forth on the color of the car that we wanted. Great customer service and a great overall experience. The whole family loves our new vehicle. Nick was great in showing us the features of the car- especially as I second guessed the color choice, which ultimately has been fine!


Best service ever received.

5
honda on 01/08/2016

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I want to commend Myra for her professionalism, understanding and the patience she exhibited, as she guided my wife through the decision making process on an HRV. She's a Keeper!


Carol Heyse - awesome service

4.8
MrGau888 on 01/04/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

I've been buying from Martin Honda since 1999, and Carol Heyse has been taking care of me since then. I have many choices where to buy and Carol is the reason why I go back to Martin. She makes the buying process painless and effortless...she is detail oriented and extremely customer focus. Just bought an Accord from her...it took me less than 30 min to get in and out of the dealership!! Awesome service!


Fantastic Customer Service

5
amraikowski92 on 01/02/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My family has been going to Martin Honda for years now, always going through Dave Eno. My mom and I went looking for a car just because; I did not need one because I had a car that was paid for but we went to look for safety reasons, and I fell in love with the vehicle I bought. They have a great selection of vehicles and everyone we dealt with is extremely friendly and helpful. I honestly could not see myself going anywhere else for a car from now on!


Professional service at it's best!

5
J.Bossle on 01/01/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Shari Godwin not only showed us multiple models, but did it professionally, yet with a sense of humor! I have never laughed SO MUCH during the visit, making the car buying process an enjoyable one! She was patient with our questions and our concerns. Even 90 minutes after the dealership was scheduled to close, she stayed and took the time to show us the pertinents on our new vehicle! Shari was wonderful to work with and proved to be an asset to her profession!


Amazing selection and service from entire staff

5
wbdiiorio on 12/31/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Everyone of the employees there was extremely friendly and helpful with any question that I had. He helped me to make sure I got a great deal and made sure I knew about all of its features and truely knew the car he was selling me inside and out very well. Great attitude and very positive an upbeat.


Excellent service

5
Marc Corvino on 12/31/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I have been purchasing Hondas from Carol for more than ten years. Each time it seems time be easier than the last time . No stress no pressure. Always a pleasurable experience .


Great customer service, competitive prices

5
HG on 12/31/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Kris Collins was very helpful in showing us the CRV and establishing our needs rather than pushing us to go with the highest model. He went above and beyond to mail us something we left in our trade-in.Overall Martin Honda did a great job making the buying process straight-forward, quick, and easy.


Car buying made easy!

5
DominiqueW on 12/30/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Mr. Tull was super helpful. I went in with my grandmother to finally upgrade her car. She had a million questions and concerns and Mr. Tull never lost his patience or made us feel like anything less than his top priority. He was phenomenal!


Great Experience!!!

5
Brianah on 12/30/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I would highly recommend buying a car from here. Several family members have bought both new and used cars and it was a great experience. If you go ask for Gene and he will help find your next car!


I just purchased a 2016 Honda CRV touring model

4.8
Lindad on 12/30/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

I purchased my first honda from Martin Honda in December 2005. I was really pleased with the vehicle and the service department, so when it came time to look into buying a new vehicle; I went back to Martin Honda.


Fantastic Staff!

5
Delaware Diva on 12/30/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Fantastic service! Staff is knowledgeable, friendly which makes the overall experience in purchasing a car easy! I would recommend both family and friends to Martin Honda and to see Mr. Tull for impeccable service!


Great service

5
Double O on 12/29/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Mr Tull helped me out a lot. I went in just to browse and because of his great service and knowledge I decided to buy. Gene was a big help.


My great experience at Martin Honda

4.6
ShellyP555 on 12/29/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 3.0

I had to write and say how amazing my experience was at Martin Honda. I spoke with your sales person, Gene Tull and he made me feel comfortable and at ease with the car buying and really went out of his way to discuss every option and find the best deal for me. Even when I asked him to repeat information or help me to understand every aspect of the sale he never made me feel like I was wasting his time. I left the dealership feeling confident and even a little wiser from the experience. I would recommend this dealership to all my friends and family and have already started to spread the word about my great experience there. Thanks so much Mr. Tull and Martin Honda.Sincerely,Shelly Pratt


Awesome Salesman

5
Customer Service is on point! on 12/29/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I would Luke to recognize Chris Burnett as the best salesperson I have ever felt with and not just with car buying. He was so professional, funny, and so knowledgeable. I would recommend anyone looking for a car/SUV to see Chris, you won't be disappointed.


Extremely Satisfied Customer

5
Great Experience on 12/29/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I didn't buy my vehicle just yet because I am still determining the cosmetic features that I want. I am working with an AWESOME salesman by the name of Chris Burnett, he is truly the reason I am going with Honda and not a competitor. The competitor has the color I want but not the customer service. I am looking forward to making my purchase soon with Mr. Burnett.


Outstanding Experience at Martin Honda

5
JMcLane2016 on 12/29/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I usually never write reviews but my wife and I's experience at Martin Honda went beyond our expectations. When my wife and I arrived at Martin Honda we were greeted warmly by Mr. Edward McDowell. We've had very unpleasant experiences at other dealerships but the time we spent with Edward was very enjoyable and we found him to be extremely knowledgeable about all the vehicles on the lot. I would definitely recommend working with Edward McDowell. Thank you again for all your help Mr. McDowell!


Fantastic!!!

5
peter on 12/29/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Purchased a Honda Civic recently,had a fantastic & smooth experience,Tushar was the sales person who assisted us and really simplified the process.Thank you


Excellent customer service and product knowledgeable

5
vgodreau on 12/29/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

`Myra Lopez the sales consultant was just amazing. We were greeted at the door the moment we walked in. She is friendly and very knowledgeable of the products. Excellent customer service and best of all she is bilingual. Great Work. Love my new car!!


Wonderful Experience!

5
Amanda on 12/29/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My fiance and I were looking for our 1st new car, and the staff at Martin Honda was excellent from start to finish. Gregg is a great salesman and made us feel comfortable during the entire process. He was helpful and informative, worked with our budget, and did not push us or make us feel taken advantage of financially. We left extremely happy and excited and highly recommend this dealership. Thank you Gregg for a great 1st time experience!!


Carol Heyse is the best!!

5
carguy2688 on 12/28/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Carol Heyse has been nothing but helpful for all of my needs. She always looks to make sure that you make everything simple and easy. I would highly recommend asking for Carol when you visit!


My first car

5
Lucero on 12/28/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Eugene Tull was very knowledgeable, friendly, and professional salesman. I felt confident that I was getting the best deal with his help. He answered all my questions and help me find a car that fit my budget. I was very satisfied with my purchase experience.


Son's first new car

5
Alaurant on 12/28/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Eugene Tull is an honest, professional and knowledgable salesperson. We are so very pleased with our purchase and will return for my new car in two years.


pleasant experience - great deal

5
Michelle on 12/28/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Gene Tull was friendly and professional. He answered all my questions and had a lot of good information that helped me compare the 2 cars I was looking at. His customer service and follow up were amazing.


Amazing customer service

4.2
Hammypenguin on 12/27/2015

Customer Service: 4.0 Quality Of Work: 4.0 Friendliness: 5.0 Pricing: 3.0 Overall Experience: 5.0

Eugene was a wonderful salesman. He helped me to figure out which car was the best choice for me, as a first time buyer nerve-racking experience go and buy a car but he made me feel comfortable and confident that I was walking away with the best deal possible. Beyond that his warm and charming demeanor made it very easy for me to recommend him to my friends as someone to buy a car from and I know I plan to come back in the future if I was to get another car.


Best deal

5
tori564 on 12/27/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I've been shopping for a new Honda for sometime now . I stopped by Martin and meet Eugene Tull, and found both my new car and salesperson .


Overall great car buying experience

5
Lee on 12/27/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I don't ever write reviews but I really had to say what a good experience I had at Martin Honda. Gene Tull worked hard to find the best car and options for my daughter. He's professional, patient and honest. I will be looking him up when I'm ready to trade in my car. Thanks Gene!


Good job

5
Zman5508 on 12/27/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Best time buying a car. Gene is low pressure and funny. Made a tense process easy going. Gene did a great job, will come back and see him again for another car when needed.


Went with a friend and had to go back

5
Wiggs on 12/27/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

The dealership is very bright and modern with a super friendly team. Eugene helped my Mom and I and got me a great deal on my first new car.


New Civic

5
ryan p on 12/27/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Came into Martin Honda looking to purchase a new Civic. Found what I wanted and was pleasantly surprised with the great service of Michael Libetti. Martin Honda seems to be one of the better, more reputable dealerships around.


Smooth Car Buying Process

5
rahmad on 12/27/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Myra Lopez was very informative and helpful when reviewing details of my new car to me. This was my first time buying a car and she really helped make the process very easy for me. I would highly recommend that you seek her out if you plan to purchase a Honda from this dealership.


Amazing experience

5
ridgewayp on 12/27/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I worked with Chris Burnett and he was a great sales partner. It felt more like a partnership than a sales transaction. He stayed in contact with me to provide updates, was never pushy and always made me feel like he was going to make sure I had a great experience. I would recommend Chris to others and would definitely work with him again.


So Ture

5
All on 12/27/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Shari is a very informed sales lady. She answered all of our questions without holding us up for a long period of time. She plays no games and works hard on the customers behave.


Just Easy

5
checkmate on 12/27/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Go to Martin Honda to buy your next vehicle and see Shari. She was absolutely positively the BEST! She's so cool in her approach with a laid back attitude. She treated me like royalty. Thanks Shari G.


Awesome Experience

5
Nicole8214 on 12/27/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My husband and I were looking at cars (I was trying to convince him to trade in his car). Gene Tull was the salesperson we spoke with. He was extremely knowledgeable and was not push like some car salesman can be. It overall was a pleasant experience , even though I lost convincing my husband to trade his car in. I would highly recommend Gene!


Good deal

5
Tcruss on 12/27/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We went to Martin Honda and ask for Ed McDowell on the recommendation of our friends who bought from himWe were very happy with our experience with Ed and Martin Honda


Sales

5
Coloreddirt on 12/27/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Ed McDowell helped us to learn all about the new Honda CivicThank you for your helpI look forward to buying cars from Martin in the future.


Joyous occasion

5
KSands on 12/27/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

TheLibetti is one fantatsic salesman. Usually when purchasing a car and visiting dealerships, I feel like I'm being robbed blind but such was not the case with Michael Libetti and Martin honda. I recently crashed my car and was left in a vehicle-less emotional rollercoaster but TheLibetti helped me through it. He got me in a new accord quickly and at the right price. I strongly recommend martin honda to anyone looking for a new car. TheLibetti is a fantastic representative of the establishment.


Car Shopping Made Easy

5
HappyWithHonda on 12/27/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I was looking for a Honda and I was referred to Martin Honda and told to ask for Ed McDowell. Best experience I've ever had looking for a car, Ed was very nice and knowledgeable - he really knows Honda's!


A wonderful experience. Thank you so much!

5
Hondaforlife0 on 12/26/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I wanted to say thank you so much for the best sales person I have ever dealt with "The LiBetti". This was my second purchase from the dealership and my first with Mike. I was very pleased with the experience and the fair and upfront pricing. Unfortunately since you sold me a Honda I probably won't be back for many years but I hope "the libetti" is still there. Hopefully I won't have another accident. Of course the car was totaled but being a Honda it kept me safe and that's why I bought another one. Cheers!


Quick and Easy

5
Dr. Joe on 12/26/2015

Overall Experience: 5.0

We were referred to Carol from family friends and couldn't be happier with our experience (and new car)! She listened to us in the buying process which made everything more efficient and enjoyable.


Michael has ALWAYS taken care of us.

5
scs1603 on 12/26/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Michael Pijuan is by far the finest car salesman that I have ever met. We have leased 4 cars from him in the last 4 years because he is always straight up with us, always helpful and gives us great deals on cars.After the first lease car was totaled in an accident , Michael guided us through what needed to be doneand of coarse we leased another car from him. I live in Maryland and leased my CR-V from him in Newark Delaware. He worked with me over the phone which made the final transaction so mucheasier when I went to do the deal.Now for the icing on the cake.......Michael worked with us again to lease another car.....this time for my girlfriend. Now I ask any MAN out there,,,would you send your wife, daughter or girlfriend to buy or lease a new car without you ? Of coarse not!!! Well I have learned through the years that Michael cantrusted. I was shocked that he worked out an amazing deal with her. He treats us like we are close friends or family. We will be leasing another car from him in 2016 for sure. I recommend him to everybody I know.


Great costumer service

5
nikole21 on 12/25/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Dealership was excellent in delivery process Nick saporito was great in showing me how AppleCar play works in my 2016 Honda Accord ex-l I was in and out in a timely manner


I will buy my car and tell my family and friends

5
Mina5104 on 12/25/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Garrett Johnson sold me my car he was friendly and very informative I am a woman and I didn't feel like he was just trying to sell me anything I will spread the word about him to my family and friends


Great buying experience

5
Jxw378 on 12/24/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I recently purchased a 2016 Honda Pilot and am thrilled. Nick Saporito showed me how to work the navigation and the remote start. Dealership and employees were wonderful.


Great dealership

5
Mrcrooks on 12/24/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I purchased a 2016 Honda Accord. Nice Saporitos helped me with all my features and simply explained how to use each! Dealership was great and the personnel was fantastic.


Excellent customer service excellent price

5
Happy on 12/24/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Chris Burnett helped me pick out my first car, when I saw it in the lot I knew I had to have it period. Chris Burnett gave me a great deal on it. Thank you!


SUPERB!

5
HappyShopping on 12/24/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Nowadays, car salesmen just dont do enough of a good job and that their only objective is to get money out of your wallet. But, salesman like Garnett delivers an incredible and honest service and game me and my family a very pleasant experience. We will be coming to your showroom for the years ahead.


Great experience!

5
Soap on 12/24/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We purchased a Honda Pilot, and we were very satisfied with the customer service and David Leno's willingness to work with us to finalize the deal.


Super

5
Nice on 12/23/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We were in to see Shari in and out without haggling over cost. She is an asset to your organization. Thanks Shari for your expertise and we would highly recommend you to our friends.


JUST AWESOME

5
Joy on 12/23/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Shari was great from the time we stepped into the dealership until the time we left with our new vehicle.All of our questions were answered showing she really knows the product.So glad that we chose Martin Honda for our vehicle.Absolutely would recommend the dealership and Shari to friends and family.


Great Experience

5
slijepcevic on 12/22/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Very good quality selections. Amazing service and and overall experience. Mr. Goodman worked well with me to purchase and finance an amazing vehicle for a fair price.


Great Experience

5
Mack on 12/22/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Visited Martin Honda , was greeted by Tushar who helped us with buying a new Honda Civic., Tushar was great and made the process easy & smooth


great experience

5
csaunders90 on 12/21/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

my salesman Gregg Harris was awesome to work with and made the experience painless and enjoyable will definitely recommend him to others thanks for everything !!!!!!


A true professional

5
JenNurse on 12/21/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Finally! A salesman that made a car buying experience a pleasure. Will definitely return to Gregg Harris. I really enjoyed the ease of this sale, great price, friendly and knowledgeable salesman


excellent service

5
sydney73 on 12/21/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Our salesman Gregg Harris was so helpful and knowledgeable. He gave us lots of info on the new pilot we were looking at. I'm so excited to purchase the new pilot soon:) Martin Honda has excellent customer service and salesman are very knowledgeable!


Was referred to Ed McDowell

5
Carcarcar1 on 12/21/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I was told if I wanted a car to go visit Ed McDowell at Martin Honda. Looked at the Civic's and loved them. He knew what he was talking about! Didn't end up making a deal because of other reasoning but I was very impressed with his knowledge about Honda & his care for him job.


Amazing

5
Jmfried2011 on 12/20/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Gregg is very helpful and genuinely friendly. Great service, and very valuable to honda's company. I'd come back to only be helped by Gregg.


excellent sales person

5
honda2016 on 12/20/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Excellent service and very friendly. Nice Reception.I came in the showroom uncertain about what car to buy, but Michael stayed and helped me throughout the whole process and showed me the wonderful new innovations of the Honda Accord. I walked into the Honda showroom confused but walked out with a smile knowing that I made the right choice in buying the 2016 Honda Accord.


SALES LEADERSHIP

5
Want A New Pilot on 12/20/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Had A very good experience with Ed McDowell when I went to Martin Honda.He was able to answer all my questions and put me at ease about picking A new car.


Perfect car

5
GMwatford on 12/19/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Libetti helped me get a new Honda pilot the other day and I am more then content with the outcome. The whole process was quick, easy and painless. I would suggest Libetti and Honda Miketo anyone looking for a new car.


Very patient & professional

5
Nancy250 on 12/19/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Myra Lopez was a very patient & professional salesperson. She made sure that our experience at this dealership was fun & pleasant. She made it possible for us to drive away in the vehicle that we came in for & the correct color that we were looking for. We were pleasantly surprised that this young lady was as professional as she was when we made our purchase. She was very knowledgable in all the features that our vehicle has. She! Made it a very easy decision for us to come back & purchase our next new vehicle from Martin in the near future. We would hope that management realizes when they have a special talent on there hands & help that talent press on. Thank you Sincerely, Bill & Nancy Rosado


Happy Honda Days

5
alibettimitchel on 12/19/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I purchased a new vehicle from Michael LiBetti and the experience was phenomenal. He got me the vehicle I wanted for a great price and in great time. I recommend Martin Honda for anyone looking to purchase a new car.


BEST BUYING EXPERIANCE ON A CAR/VAN WE,VE HAD IN A LONG TIME

4.8
fritz the train guy on 12/19/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

I did research on the ,16 Odyssey plus other vans and had special requirements due to having lostpart of my lower right leg thus front consoles became an issue. Michael pijuan was very helpful andmade the deal quickly thus eliminating our having to revisit several other dealerships. I very muchappreciated his low pressure approach,and quick responces. This dealership seems to be verycustomer oriented also reachable from our home without having to use super busy highway. Due to michael's efforts this deal went very pleasantly.


Great experience

5
mel2525 on 12/18/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I would like to thank Ms. Godwin and the Martin Honda team. It was truly a great experience to conduct business with you all. Ms. Godwin was a true professional and I'm sure I will see her again for future purchases.


Great dealership

5
New car on 12/18/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My salesman Ed McDowell made shopping for A Honda A joy .From the time I walked into Martin Honda I was made to feel atEase.


Great car buying experience

5
Ray3 on 12/18/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I have purchased multiple vehicles from Garnett and he always makes the process simple and quick. MARTIN service and parts are also convenient for me.


Couldn't be happier

5
ann on 12/18/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

So happy with my new CRV. Thank you Chris Burnett for your assistance with this purchase. My husband loves it so much we might be back to get him one.


Love my new car

5
Vicki1 on 12/18/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I love my new Pilot! It is roomy and cute at the same time. Thank you Chris Burnett for convincing me to pick this vehicle.


Very pleased customer

5
Mmoore on 12/18/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I am very pleased with the service Chris Burnett provided me while shopping for my new car, well new to me. It is stylish yet within my budget.


Awesome

5
ReesaW8701 on 12/18/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I had a great experience when I went in to get information about the new 2016 honda pilot. She provided me with all that I needed to know for me to make the best decision for me and my family.


2nd purchase in 5 years

4.8
Sterling321 on 12/17/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

This is my second car I've purchased from Martin Honda, and I couldn't be happier with the service. David Eno I have worked with both times, and will continue to see next time. David was helpful, provided assistance, and made me a priority. I love my 2016 Honda HRV and David was able to find me exactly what I wanted when it wasn't in stock.


great service

5
Ray W on 12/17/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Bought a 2016 Honda accord from Martin Honda Nick Saporito was very helpful in the delivery process, very knowledgeable about the car. Great experience!! Will recommend to my friends and family.


Great dealership

5
Luv Honda on 12/17/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I recently bought a new Honda from Martin dealerships this is my 10th Honda. I came back in after I bought a new phone and Nick Saporito help me set it up and explain all of my other features the vehicle has.


"OUTSTANDING"

5
U.S. Veteran on 12/17/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Professionalism is the key word as I walked into Martin Honda. I was greeted by Mr. Chris Collins who helped me in the decision making process for the perfect car. Hats off to Martin Honda!


Won't go anywhere other than Martin Honda

5
tjthanks on 12/17/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I just picked up my 2016 CRV from Martin Honda on Dec. 14 2015. I have dealt with Carol Heyse for more years than I can remember. Carol is the best, my daughter and son in law are also Carols loyal customers. No usual dealer stuff, no pressure. She isn't satisfied until she is positive we are happy with our choice. She has gone above and beyond to secure the vehicle we want. Knowledgeable about all products and fits the vehicle to our needs. This particular vehicle is the 5th I have leased with Carol's assistance. Can't say enough good things about Carol and Martin Honda. Customer for life. T.J. Kucharski


Out of this world Service

5
Jess Lyons on 12/17/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

When I walked into Martin Honda Kris Collins, helped me find a car that best suit my needs in a vehicle. I could tell that he cared about what I wanted, what was safe for me, and that getting me a car was not just another sale to him. Going into the dealership I was stressed because my current vehicle had began having problems and Kris showed genuine concern for what was going on in my life and what got me to the dealership so he could help going forward in the best way possible. Though Honda has made a name for themselves as a reliable and affordable car, Kris has made a name for the Martin Honda Dealership as a genuine, caring, welcoming, and stress free environment for buying a vehicle which is hard to come by this day in age. I would recommend him and the entire staff to friends, family members, and strangers interested in a new car.


Happy Happy Happy

5
taija4 on 12/17/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Chris Burnett is the best! He made car buying easy, thank you so very much!! I will tell all my friends to see Chris when they need a new car!


Wonderful

5
MsMelo3 on 12/17/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Everyone was very nice. Myra Lopez was most helpful kindly educating me on things to make sure I made the best decisions. She made sure I got exactly what I wanted at the best price possible.


Pleasant car shopping experience

4.8
Gabe and Patti on 12/16/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

We have been considering the purchase of a new vehicle for well over a year. One of the biggest hold up was the dreaded thought of going to a dealership. Also not sure of what we wanted. We had 3 makes in mind, but were not sure. Since we keep our vehicles for a very long time, the right vehicle was very important. We went to Martin Honda because the dealer in our local area was a big disappointment. As we were walking the outside lot, David Eno came out to introduce himself.He was very pleasant to deal with and not pushy at all. Showed us the 2016 Honda Accord and we went for a drive. The car was a joy to drive and my wife fell in love with it. We left the dealership only because we had planed on checking out 2 other manufacturers. We returned soon, met with Dave again. They did not have the color or options we wanted But Dave located rather quickly.We are very happy with our purchase and the experience at Martin HondaThanks Dave


Sommer

5
Sommer149 on 12/16/2015

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Great experience no pressure to purchase went over the vehicle and explained everything to make me comfortable with all the features will recommend Walt to friends and family great place to buy a car


Amazing

5
jbuck1991 on 12/16/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

He was very helpful and friendly. He made me very comfortable while trying to make my decision. Was very informative. I would define try recommend my friends and family to purchase a car from him. He was the BEST!!!!


Awesome Experience

5
riadanielle87 on 12/16/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I initially went to Martin Honda for the possibility of doing a trade in of my 2013 Civic for an Accord. I spoke with Gregg Harris and discussed the different options for financing the vehicle, although I did not purchase that day I will definitely return to Martin Honda and Mr. Harris for my next vehicle and as well as maintenance on my current vehicle. I have recommended Gregg to family and friends as well


Review of Salesman and Dealership

5
kalina2005 on 12/15/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Mr. Goodman was my salesman. I was looking to lease this time. I asked many questions about the Honda Civic and Mr. Goodman answered all of them to my satisfaction. My wife and I took the car out with Mr. Goodman for a test drive. It handled very nicely.. Mr. Goodman went over all the features of the car. He was very knowledgeable about the features and the leasing of the car. Mr. Goodman called me at home to follow up on my satisfaction of the car after my purchase.I have had the car back for an oil change and was very pleased with the service especially the free car wash.A satisfied customer,William Dolan


The Best Dealership in DE

5
CER on 12/15/2015

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This is my 4th Honda from Martin Dealerships in Newark Delaware. My Sales Consultant Shari Godwin was a dynamate sales rep, she is very knowalage of all the models and there improvements. I never leave dissatisfied.


The best team

4.8
Elizabeth Bragg on 12/15/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

I wanted to take a moment to say his much I love my new Honda CRV and how much I appreciate the team who took great care of me. Michael Pijuan, Sharon and Hommy all made sure I received the best car and a great deal. I sincerely appreciate their expertise and professionalism. They are good people. I will be back again the next time I need help with a new car!!


Amazing!

5
Melsp10 on 12/15/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Gregg was the absolute best. He was super friendly and he made me feel very comfortable looking for a car. He definitely made this a great experience for me!


Best Car Experience EVER!!

5
Lisa on 12/15/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I am more than excited about my car purchase experience. It was seemless and peaceful due to the level of excellent service from Edward McDowell! He was so patient with me, and encouraged me to try every model I might have thought I was interested in. That alone was more than I expected, because most dealer service personnel want you to get the most expensive car you can afford. Ed was not that type of person. He made sure the car I wanted was going to be available for me within my budget! I received my car via a dealer transfer....and Ed came in on a Sunday to ensure I could pick up my brand new car! I was expecting to have to wait until business hours, but Edward knew and said it wouldn't be a problem! I would love to buy another car through Edward again! He was like a friend instead of a sales person!


My visit went GREAT!!!!!

5
NaeComegy on 12/15/2015

Customer Service: 5.0 Quality Of Work: 5.0 Pricing: 5.0 Overall Experience: 5.0

My experience was great , Myra is very knowledgeable with all of her inventory and features on each model...she explains EXTREMELY well !! She is also very patient, friendly & caring for all of your needs and budget. I recommend Myra Lopez to all family and friends.


Terrific Experience

5
Mickey on 12/14/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Recently visited Martin Honda & had a very positive experience.Tushar was who helped us make a well informed decision would surely buy again from Martin Honda


Gregg Harris our salesman

5
pdteat on 12/14/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Gregg Harris did an awesome job from start to finish with us. From locating our vehicle .... Test driving.... To pulling off the lot. Great service. I woukd recommend Mr Harris to all my family and friends looking for a Honda!! :)


Martin Dealership - Truly no pressure dealership to work wit

5
manish on 12/14/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Martin Honda is a great place to purchase cars. I have purchased 3 Hondas from them and each time the experience has been fantastic. The opinion of a dealership is based on interaction with the dealership sales agent, My first car was purchased from Tushar back in 2002. Was shopping for a new Honda in 2014, went over to Martin dealership and was pleasantly surprised to see Tushar. Needless to say brought my 2nd car from him for my wife and a few months later a 3rd car for myself. Tushar has been excellent to work with. Very knowledgeable and understanding. Went patiently through all my questions and I believe he was truly on my side when it came to negotiating a price. Went over all the feature of the car and followed up a few days later to ask me if I had any questions and on my experience with the car. Really happy and satisfied with the service provided by Tushar and would have no hesitation in recommending him or the dealership.


Third vehicle purchased with Carol Heyse.

5
hanlie123 on 12/14/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This was my 3rd vehicle I purchased at this dealership. Carol Heyse has been phenominal to work with and always look out for her clients' needs. My experience everytime made me go back the next. One time I had a flat tire and when I took my car to "Firestone" down the road, they indicated I had to replace all four tires as a result of the damage the one incurred. Needless to say, I phone Carol and said: Is this true? She asked me to bring the car in the next day to the service department. $15 later, tire was fixed with no need to replace the other three. I subsequently drove an additional 40 000 miles on my set of tires before I had to replace them.So, needless to say, this dealership and their personnel really look out for their clients.


Excellent service

5
Robp95 on 12/13/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Bought a 2016 Honda accord Nick Saporito was very knowledgeable and thorough in helping me set up my Bluetooth and using all of my other settings ! Dealership was awesome ! Definitely recommend it !!


easy rider

5
Miller Lowe on 12/13/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Libetti did a great job as usual did a sign and drive lease me happy wife happy all good .Honda has not let me down in the last 26 years of ownership.Great car good dealer.f


Performance Review

5
Amit on 12/13/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Tushar did a great job providing excellent customer experience at the Honda dealership, his enthusiam for Honda and knowledge helped me understand your product line. His salesmanship was unique and helped foster strong business relationship.


new car experience

5
Angie on 12/12/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I had A very good experience with Martin Honda and my Sales Associate Ed McDowell.I will recommend them to all my friends and Family.


David Eno is Great!

5
HockeyMom on 12/12/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Recently purchased a 2015 Honda Accord. I had talked to Dave over the phone and he was able to have two vehicles I wanted to view ready to go when I arrived. He made the car buying experience wonderfully easy. I would recommend anyone that wants to purchase a Honda to visit David Eno at Martin Honda.


Baby+2 y/o= Car Shopping Nightmare

5
RedheadMom on 12/12/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I have a 6 month old, 2 year old, and a 7 year old, so I went in looking to trade my Wrangler Unlimited for a Pilot. My husband is working today, so I had to bring my dad and 2 of my 3 kids. Bruce was amazing. I test drove the Pilot and the Odessey, and I fell in love with the Odessey. While completing the paperwork, Bruce had a drawer full of toys and candy to occupy my 2 year old. When my 2 year old dumped out the shoe box full of crayons, Bruce got down on the floor and helped him pick it up. When my 6 month old needed food heated up, he got it done. He is obviously used to dealing with families and he made my experience the best. This is my first Honda, but I know it won't be my last. Also, special thanks to my "navigator," the guy (can't remember if he was a Tom or a Mike) who drove around with me during the test drives, showing me all of the cool features and helping me make the decision to trade in my beloved Jeep.


Great Dealership

5
Sosweet on 12/12/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Bought a 2016 Accord. Had a great experience. Nick Saporito was a pleasure to work with. Would recommend him and dealership to anyone looking to buy a new car.


Had a great experience Nick Saporito was extremely helpful

5
Buddy322 on 12/12/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I bought an 2016 crv and was very pleased with the service and especially with Nick Saporito who was a great help. I will definitely return to buy another car from Martin when the time comes


Best help ever. So friendly and resourceful.

5
Samzim7 on 12/12/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This is the best help ever. It was my first solo car purchase. I bought a Honda Civic and the sales rep couldn't have been more spectacular and astonishing. I recommend all my family, friends and co workers to your company. Couldn't be more happy with my purchase!


Very pleased

4.6
Jojo on 12/11/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 3.0 Overall Experience: 5.0

Have been dealing with Martin since 1993 and am very pleased with each Honda I purchased. I would highly recommend Martin to anyone. Hondas are the best vehicles.


Pilot

5
Marvin libatore on 12/11/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Overall Experience: 5.0

Bought a new pilot from mike l no gimmicks just great service from receptionist greeting to taking my new car home .martin Honda truly delivers .will stay a loyal customer


best new car purchase experience

4.8
neilshipley on 12/10/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

NO pressure to sign ,very knowledgeable about car/suv features. Easy to deal with and very patientin our vehicle selection process . Competitive pricing and willingness to help in any manor .Would recommend to anyone !


Pleasant, informative, and successful.

4
Joan1931 on 12/10/2015

Customer Service: 5.0 Friendliness: 4.0 Pricing: 3.0 Overall Experience: 4.0

Kris Collins was pleasant, respectful, and informative and I drove home in my new car. Since I'm 84 years old,I needed quite a bit of instruction with the new compiterized car and Kris was GREAT. I came in with a 2002 CRV and left with a 2016 HRV.


Super helpful :)

5
Rachelhaley on 12/09/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Kris was super helpful with my buying my first car and informed me with everything we were doing. He really helped us get the best deal possible


Great customer service

5
Tablet on 12/09/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Shari was absolutely fantastic, all the help we needed , great customer service, I would definitely recommend her to my family and friends and I will be back for another car purchase!!!!


superb experience

4.8
LaMiaGhibli on 12/09/2015

Customer Service: 5.0 Quality Of Work: 4.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

excellent customer service, competitive price. I enjoyed the experience. had to drive back to pick up my tags and perhaps the dealership should mail the tags to their customers


Michael Pijuan was a great, friendly and professional salesm

5
Debt sue on 12/09/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Overall Experience: 5.0

I needed a car fast due to an auto accident, even though the HRV's were hard to find , Marti Honda came through, my salesman Michael Pijuan did a great job , he kept me posted daily as to when my vehicle would arrive. He was very courteous , friendly and professional.


Great place to do business

5
Parent of a teenager on 12/09/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Chris Burnett was a fantastic help when determining a car that my 16 year old new driver would like and I can sleep easy with the great safety features. Chris really knew how to talk to our teenage son at his level and turn to my wife and I and handle himself so professionally.


Awesome Customer Service

5
Happy Customer on 12/09/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I went into Martin Handa to just "look" for a vehicle that met my needs. My wife and I have our first child due in March and our current cars are not large enough for all the things need for an infant. Chris Burnett was our sales representative and he was truly awesome. He helped us determine what style vehicle we wanted to remain stylish yet functional. I will utilize Chris Burnett for all my vehicles needs in the future!


Greatest experience

5
cmav311 on 12/09/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

After having bought a new car in 2009 that did nothing but break down constantly, I went to Martin Honda with my brother-in-law to look for something more reliable. We had researched the CR-V and believed it to be the perfect car. Kris Collins waited on us and it was a fantastic experience. He explained every aspect of the car details for us , answered every question we had, and met every need. There was no stress or pressure. It was the best experience I've ever had in a dealership. I will definitely come back whenever I need another car, and have recomended them to several friends/family. Thank you!Christina


Best Experience

5
S.Spence on 12/09/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Thank you to Kris Collins!! He provided the best experience that I've EVER had at a car delearship. He got me exactly what I wanted and remained kind and professional during the whole process. When its time for another car, I'm only dealing with Martin Honda!!


Customer for Life

5
tyann2013 on 12/08/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Working an hour from home, I definitely needed a reliable car. After shopping around for what seemed like forever, I was told to go to Martin Honda. So I travelled to your dealership and was greeted by Ms. Shari Godwin. Meeting Ms. Godwin was a godsend! She not only met my every need, she exceeded all expectations. She was very professional and attentive to what I wanted. Thanks to her, I'm making it to work on time and am not worried about breaking down on the side of the road. I will forever be a customer!Thanks Shari


Awesome experience!

5
cataylor1965 on 12/08/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I have now gotten my third vehicle from Martin Honda. I'll keep going back because my salesman, David Eno, is so great - no pressure, very helpful, puts me at ease. He is very thorough when going through the features I want and makes sure I'm completely happy with my new vehicle and that I understand how all the features work. He's a real down-to-earth kind of guy!


excellent!

5
Lucyjucy15 on 12/08/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I had amazing service at Martin Honda! Who mad that possible was my amazing sells personal Mayra she's amazing! She was extremely helpful! Best experience ever!


Awesome Delivery Specialist

5
gigi on 12/08/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I bought a 2015 Honda CRV from Martin Honda and had a great experience! I have bought many cars from Martin honda and have always had a great experience but I have to admit today was over the top. The Delivery Specialist Nick Saporito was great, very knowledgeable with with all the gadgets in the CRV. From paring my phone to showing me how to import my phone book! even though I asked a million questions he was very patient and had a great sense of humor. I hightly recommend Martin Honda.


Best sales experience ever

5
Yale,Diana03 on 12/08/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Carol Heyes and Nick Saporito were great with our sales experience. Carol made sure we were completely satisfied with the purchase and Nick took his time going over the entire vehicle with us. What an amazing Team Martin Honda has. Will be sending friends and family to them.


Shari Godwin

5
Jj321 on 12/08/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I just wanted to take a time out for a second to give Martin Hondas Shari Godwin a huge Thank You for your help. I stopped in a few days ago to see about the 2016 Hondas and let me just say, that Shari came over and helped me to understand what an excellent car it will be and talked me through the differences between the 2015 and 2016. I will definitely be back when I am ready to make that purchase. I recommend any one stopping through to take the time to speak to Shari Godwin. She is so warm and inviting when it comes to customers. Thanks Martin Honda for hiring Shari Godwin.


Awesome delivery specialist

5
Abridgewater30 on 12/07/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I am not tech savvy at all, but Nick Saporito was patient in explaining all of the options in my 2016 Honda Accord. Great dealership with an awesome staff. Thanks guys.


David Eno was great to buy a car from!

5
Nikireader on 12/07/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I had a great car buying experience with David Eno. I felt as though he was completely honest with me through the whole process. I ended up with a car that I love and that has been reliable and feel like he gave me the best deal possible on the car. He's a great person to work with and I recommend anyone go see him that is looking to buy a Honda or Mazda.


customer service

5
honestymoore23 on 12/06/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Mr . Michael was very welcoming and always helpful . Thank you again for all your hard work and your willingly spirit for any questions and concerns ;)


Auto Purchase Experience

5
MAustin on 12/06/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I purchased a CRV from Martin Honda yesterday. Shari and Nick were extremely helpful, knowledgeable, patient and friendly. This was a very positive experience and was made so by these two Martin Honda staff members. I felt no pressure and was given all the time I needed to make my selection. Nick was very patient with me explaining the electronic features of which I had no knowledge. Can't say enough about both.


My last visit was a....

5
Brian on 12/06/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My last service call the other day for my 2011 Honda Odyssey was outstanding experience. All the employees I dealt with were extremely helpful and courteous. Also during my wait I went up to the showroom to browse around where I saw my sales rep Dave Eno for many years who has assisted in my last two purchases from Martin. Even on this visit he goes out of his way to be extremely helpful but at the same time not over bearing. His suggestions on my future purchases were extremely helpful. I have to say Martin Honda continues to be an awesome dealership to deal with.


Good experience, excellent sales help.

4.6
Tom on 12/06/2015

Customer Service: 5.0 Quality Of Work: 4.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Recently purchased a car from Martin Honda. Excellent sales help from Myra Lopez. She was knowledgeable about the models and features, and was patient with our decision making timetable. She was willing to work with us and do whatever it took until we were comfortable with our decision. I feel as though we got a great car, at a fair price. Myra has followed up with us to insure we are satisfied with everything. Overall, a very positive experience.


A Pleasure to Work With

5
Chris on 12/06/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Less than 2 months ago, my wife bought a CR-V from Martin Honda. Last week I bought one. Both times we dealt with Chris Collins. Obviously we liked working with him seeing as I went back so soon after the first purchase.Very smooth transaction! No pressure, minimal haggling. I told him what I wanted and how much I wanted to pay. He offered me a fair price so I took it. Done deal. Never tried to upsell me on things I didn't want. Showroom was nice. Everyone was friendly and accommodating. I definitely recommend Martin Honda.


best place to buy a car

5
sheila on 12/05/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My husband David is also my salesman so I should be nice. None the less, the entire dealership experience was very smooth and easy. Followup with the Service Dept. has been equally enjoyable. Bottom line: Martin is the place to go for a new Honda!


Happy honda

5
Millerlowe on 12/05/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Great dealing with mike l on point no bs have bought 5 cars deal with Jim and Kim great team playersPrice easy and lady Betty very nice remote start great


Great dealer

5
alyssax114 on 12/05/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Bought my car from Mike Libetti and my buying experience was perfect, will definitely recommend to my friends and family. Really love my car alot.


Experience was exceptional.

5
ANTHONY4444 on 12/05/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My experience from beginning to end of process was exceptional. Myra Lopez was the reason I chose to purchase from this dealership. She listened to everything I needed in a new vehicle and helped guide me to the perfect car. I could not be more satisfied and have recommended this dealership and especially Myra to friends and family.


Excellent service, great pricing - Thanks Tushar !!!

5
Honda-Fan on 12/05/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Recently, I visited Martin Honda Dealership, with a good friend of mine, Tushar Shah greeted us and spend a great deal of time with us.Initially we were looking for pre-owned Honda. But, Tushar explained the benefits of going for a new vehicle. We did test drive for CRV & Accord. It was nice that he gave us all the pros & cons of each one.Thanks to Tushar, we decided to give business to Martin Dealership, and purchased a new Honda Accord.Tushar deserves kudos for the professionalism, fair pricing and all the help during the process.I would certainly recommend Tushar / Martin Honda Dealership for new/pre-owned Honda vehicles.


Kris Collins is an excellent salesman!

5
JFP on 12/05/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Kris Collins was absolutely great! Kris had all the information and even printed a comparasin for me of the other three cars that I was considering. He had all the information I was requesting, plus some I didn't even know to ask. The night we came to purchase the car, the thrid time I went to see him, he ev en had the three color possiblities, washed and looking there best! Kris went the extra step to even have a team ready to take care of everything, so that I drove home in my new car! I would recommend him to anyone looking for a car, any model. Joan Przywara


Kris Collins, The Amazing Sales Person

5
monitz25 on 12/05/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

When My husband & I went to Martin Dealership we did not expect to complete a car purchase for that evening. We were there just to look. Here was Kris Collins opening the door for us, asked how he could assist us. He made us feel at home in an instant. He wasted no time in giving us the information we needed. How could we say no. He was courteous, knowledgeable & gave us the best option. It was a good buying experience for us.


Return customer buying a honda again!

5
StacyR. on 12/05/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I bought a Honda Civic in 2002 from this dealer and had a great experience. After several years and needing a larger vehicle, I traded that in for a VW Tiguan. Since having the VW Tiguan, I had so many issues and had to visit VW for service so many times, it became frustrating. Now that I have a baby on the way, it was only natural that I needed an even larger vehicle, that was more reliable. Since I had such a great experience with my Honda and Martin Honda long ago, I decided this was the first place I would look for my new vehicle. I chose to look no further. I purchased a 2016 Honda Pilot on Black Friday and was very happy with my purchasing experience. The sales consultant, Mayra Lopez, worked with my husband and I through the whole process, even though we stayed way past her shift. She made sure we understood everything and made the process smooth. The only down side to this deal was that it took a reallllly long time. (over 4 hours) We had additional parts ordered (roof rails, side chrome, cargo mat and cover, and floor mats) that were not available on the vehicle or at the time of purchase. It took only a few days for these items to come in, and scheduling the service was easy. I would highly recommend Honda and Martin Honda Dealers.


Our first New Car

5
Chrissy73 on 12/05/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Bought our first new car from Martin Honda! We love our Honda civic. Gregg made us excited about buying our new car! He had an excellent attitude and was very patient with us. I'd recommend Martin Honda to anyone! There staff was so nice! And Gregg Harris made it easy and enjoyable to drive off in a New Honda Civic!!!


Best Experience Yet

4.5
tyann2013 on 12/05/2015

Pricing: 4.0 Overall Experience: 5.0

I was referred to Ms. Godwin by a friend. Buying my 1st new car I was nervous and really unsure of what I really wanted. She made me feel at ease and not pressured to buy. Her professionalism and consideration of my needs and wants really made me feel like I was making the best decision for me and my family. I didn't feel like I was taken advantaged of after buying my car like I have in the past. Thank you Ms. Godwin


Great dealership

5
Sumukh on 12/05/2015

Overall Experience: 5.0

Mr. Tushar was very helpful and thorough in explaining different options and features for CRV. He was highly professional as well as friendly at the same time. He made our visit worth. I highly recommend this place.


Great Experience!

5
Taz on 12/05/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Chris Collins was very helpful and was able to help me find exactly what I was looking for in a new car. I left happy with a new Honda Accord 2015.


Great experience - David was a great match for my needs

4.6
Michael on 12/05/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 4.0 Pricing: 4.0 Overall Experience: 5.0

David Eno was fantastic to work with. It was a great "no pressure" experience. He quickly understood my needs and timing. I was already knowledgable about the product and model I was looking for and David made a great partner in simply working to finalize color options, find inventory and working out a fair deal in a quick and painless manner. I think his ability to tailor his approach to suit me and my situation was important and allowed everything to work well with minimal touch points (perfect for me). I have no doubt David can also provide a quality "high touch" experience for customers who desire/need that.One other area that was important to me... David provided a great experience after the sale. I had some accessories and he was quick to get them ordered with great communication to coordinate the installation. There was also a small cosmetic issue with the car that David quickly offered multiple solutions for and was able to combine with the accessory install to minimize the interruption to my schedule.My only recommendation, and this is not for David because it was before he was working with me, but for the dealership. I had stopped by on two occasions earlier in my shopping and not a single person approached me to even welcome me to the dealership. I didn't need any help and was just looking, but I was surprised to not at least have someone approach me with a smile and to say hello. I was in the showroom for at least 20 minutes on each occasion and got in and out of multiple models while checking them out. Even my 12 year old son commented about no one coming to say hello and we joked about being "invisible". This obviously wasn't a deal breaker, but these are huge purchases and this sort of immediate personal touch is important given all of the rising competition in todays car buying market.This was my second purchase with Martin (the first was 20 years ago!) and I have had countless years of service provided by your team on my vehicles. I will continue to come back in the future.Thanks, David!


Great!

5
KOuten15 on 12/05/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Myra was great! As well as the finance manager! They gave me great service and accommodated me with everything I asked for and more:) I would highly recommend Martin Honda!


Painless transaction

5
Nancy H on 12/04/2015

Overall Experience: 5.0

Dave Eno made the whole experience of purchasing my new Accord enjoyable. He was very professional and knowledgeable of all products. We were very pleased with the price he was able to negotiate with management. I will definitely choose to work with him in the future and will recommend him to my friends. Nancy H


Ashish:Enhancing client experience

5
Ashish on 12/04/2015

Customer Service: 5.0 Friendliness: 5.0 Overall Experience: 5.0

Enhanced Client experience and client satisfaction are two intrinsic criteria for any industry. Tushar and Martin Honda dealership valued my visit, answered all my questions. Walked me through new features in various models. Even though I ended up buying a German make, would certainly visit Tushar for my next purchase in the family.


Made buying a car a joyful experience!

4.8
Erik on 12/04/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Shari and the staff made it a stress-free experience! They handled every detail quickly and professionally. Shari was such a joy to work with, I feel like I made a new friend! She also went out of her way when I had some issues with the car's features, researching and presenting solutions for me in a timely manner!


Always a good experience at Martin Honda.

5
Thecrab on 12/04/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Our salesperson spent a great amount of time explaining all the many many features on our 2015 Honda CRV-EX.Our salesperson Myra Lopez spent a great deal of time helping my wife set up features for Bluetooth and radio and electric seats and seat heaters, etc. so many features that are standard on our model. It's amazing that all of this stuff is standard.


Overall good service with Martin Honda

4.4
Hondalovers on 12/04/2015

Customer Service: 4.0 Quality Of Work: 4.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Myra Lopez was sales agent who showed Pilot, crv & Accord. She has so much knowledge about car. She explain us very well. She is very professional & friendly too.


Such an easy, stress-free, & honest experience

5
Bob on 12/04/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We purchased a new Honda from Dave Eno & the experience couldn't have been easier. He was friendly, relaxed and honest about pricing and features. Dave got us a better deal than what we had researched prior to our visit. We will most certainly be purchasing our next vehicle from Dave Eno again.


My recent experience in buying 2015 Honda CRV.

5
nandabrahme on 12/04/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My experience at Marting Honda was excellent. The employee Ed McDowell was very professional, helpful and provided answers to all our questions. Helped me understand all the available options and worked with me to arrive at a mutually acceptable deal.


2 new car purchases

5
Thomas90 on 12/04/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Dave Eno and the staff at Martin Honda have always been easy to work with. We recently purchased 2 new cars from Dave and he was friendly, easy to work with, and fair. We've purchased a half dozen cars from Martin over the years and would highly Dave.


Extremely Professional

5
Rebecca0555 on 12/04/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

The salesman, Mr. Garnett Johnson was very polite and patient with me. I was in an extremely need of a vehicle. Mr Johnson reassured me that he had several vehicles that fit my financial need. Within a matter of an hour, I found the car I wanted. I drove home extremely happy with the service I received.


Excellent customer service!!!

5
Ruiz7 on 12/03/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We gave a 5 rating because we received great service! Mr. Edward McDowell was friendly, attentive and very Professional as a sales person. He also answered all our questions with knowledge in regards to the vehicle we bought and also patient when explaining all the features for our New Honda Odyssey Elite 2016. We also want to thank employee Mr. Michael Pijuan for his help in translating some information in Spanish. Last but least, (sorry forgot his name) The financial person Mr. ( ) also did a great job helping us with the car loan. All together they were all very professional!!! Great job to all of you! As a business man myself and a Pastor, I recommend my family and friends to purchase their vehicles from Martin Honda.


Very informative and practical sales person.

5
Vijay-Tushar on 12/03/2015

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Tushar has been of great help providinh all necessary information about various Honda deals and financing options. Great customer service experience when talking with Tushar, it simplified our decision making for new car.


excellent customer service and knowledgeable people

5
godbole_sanjaya on 12/03/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Very friendly and prifessional staff. I wish we had similar staff in Walmart as well. I go to Walmart more often as compared to Martin :)


Excellent Customer Service from Delivery Specalist

5
Dbridge on 12/03/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Nick Saporito was very knowledgable and patient explaining all of the features on my 2016 Honda Poilet and pairing my phone to work with the blue tooth. I would highly recommend all my friends and family to purchase their vehicles from Martin Honda.


Happy with the quality of service!

5
age3 on 12/03/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I went looking for a new car, and found a 2016 Honda Accord. Nick Saparito, explained to me all the features of the car, and set everything up for me, so I can hop in a go. I have never been anywhere where someone made me time for me when buying a car. I am very happy with the level of service!


Mike is an Excellent salesman and very knowledgeable.

5
Birdie on 12/03/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Mike was very patient with us and explained the features of all the different models. He did not rush us and let us think about which model would be appropriate for our needs.


Great salesmen great staff

5
Jack on 12/03/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

One of the best experience I have had purchasing a new car. Gregg Harris did an amazing job taking his time with us. I would recommend him to anyone.


Great salesman, great dealership!

5
Happy-happy-happy on 12/03/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I had one of the best experiences I've ever had buying a car. My salesman Garnett, was not only knowledgeable, but also patient and kind. I left there feeling thrilled with my purchase. I will most definitely recommend Garnett and Martin Honda to anyone looking to buy a new car. I truly believe he had my best interest at heart. Thank you so much.


$29,745

Mileage: 5

Color: Gray

Transmission: Automatic

Body Style: Hatchback

City: Newark, DE

Engine Type: 4 Cyl

$32,100

Mileage: 4

Color: White

Transmission: Automatic

Body Style: Sedan

City: Newark, DE

Engine Type: 4 Cyl

$46,345

Mileage: 5

Color: White

Transmission: Manual

Body Style: Hatchback

City: Newark, DE

Engine Type: 4 Cyl

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