Marquardt of Barrington Buick-GMC

Service

Feel very at ease coming here knowing I'm being taken very good care of....

Customer for Life...even in Texas!

I have purchased over a dozen vehicles in my life and without a doubt, Marquardt is by far the best experience! I worked with Tim Holloway. He is just great! Easy to work with, so friendly and not pushy at all. He really took the time to get to know me, my family, and what we needed in our next vehicle. The whole process was a breeze...they had all of the paperwork ready when we got there, we signed some papers and we were done. He showed us all about our new Enclave...gave us the full tour and then we were off. I am a customer for life, even though I, now live over 1,000 miles away in Texas!

easy, informative, straight forward buying experience.

Upon entering the dealership we were treated with prompt attention. We appreciated the concern for what we were looking for and not pushed into something else or different options. We purchased the acadia denali. Going thru the paperwork was quick and easy. We feel we paid a very fair price and received a very fair trade in amount. Our salesman chris went through all the options before we left very happy.

Exceptional Dealership

After looking around a for a new truck over the course of a few weeks I ended up at Marquardt of Barrington. Chris Williamson was easy to talk to and made the process smooth. He helped me find the perfect truck and we really enjoyed working with him. Working with Frank White was a pleasure as well. He explained all the numbers and answered every question we had. I wasn't rushed at all even though the dealership was closing shortly. After everything was done Chris took the time to go over all the features of my new truck after the dealership had closed. This was the best car buying experience I've every had and look forward to working with them again in the future.

My New Car Purchase at Marquardt of Barrington

My experience at Marquardt Of Barrington was AMAZING! I had recently been in an accident and my car was totaled which pushed me to buy a car sooner than expected. My first experience at Marquardt(after having the dealership recommended by a friend) was being greeted by the Manager and Brian Safstrom, fully knowing that I would not be buying a car that night. They were not pushy and gave me 100% of their time. They were understanding and helped me through some of the questions I had concerning the 2016 Lacrosse and the 2017 Lacrosse. Upon my return with a car decision, they both helped me to locate a car coming in with all the features I was looking for AND I was given a loaner until the car did come in. WOW! Brian kept me posted as to the status of my car through texts as well as hooked me up to an email that also gave me step by step information. About 3 weeks later my car arrived and it was a very smooth purchase. Brian spent over 2 hours with me making sure that I was comfortable in the car and knew enough to drive home:) I received an e-mail from Brian with an attached photo of myself with my new car and a thank you from him and the dealership when I got home. WOW!I LOVE my new car and I am very appreciative of the experience I had at Marquardt.

My 2017 GMC Terrain

Awesome staff. Tim Mcyntire helped me find the perfect car for me with the perfect lease agreement. I love my car and know I'm in good hands! Thanks!

Kind-Friendly-Accomodating

Walking into Marquardt, I was greeted by Brian Safstrom who listened to my "wishes" and quickly shared with me possible plans/available cars on the lot and those coming in. He took his time with me and made no question "dumb". After deciding on a 2017 Lacrosse, Brian and manager offered me a car to use until my car was delivered. Brian kept me posted as to the status of my car both emailing and texting me. His excitement for my purchase shown through:)Tonight I picked up my car. I was able to meet other people of the Marquardt dealership and was treated with the same respect. It was a seamless experience of LOTS of signatures:) Brian took the time to make sure I was comfortable during this process as well as spent HOURS going over with me all the features of my new car. AGAIN, no question was "dumb" and no question was unanswered. THANK YOU BRIAN!I will definitely recommend Marquardt to ALL.

Awesome Yukon XL Denali Purchase Experience

I went in for a used Yukon XL Denali and left a week later with a nice deal on a new 2016. Deanna presented options, provided good answers to my questions, was professional, respectful of my time, and was not pushy at all in this process. She was thorough in the training and setup. Frank also was respectful of my time through his presentation of extended warranties/services and completion of the purchase. Eric and the rest of the Marquardt team also did their part in making this purchase a pleasant experience.

Outstanding Service

My wife and I went to Marquardt of Barrington with our 2 used vehicles in order to trade them for 2 newer vehicles. The experience that we had was nothing short of phenomenal. Our sales person was Deanna Hattula, who went above and beyond to assist us in purchasing 2 newer used vehicles. We also dealt with Novi in finances, who worked everything out for us financially. We met with both brothers who are the owners of the business, who were both first class. When a delay in the bank loan slowed things down, Dan Marquardt had Deanna order some food for us. WOW! Troy Kent was fantastic also. The entire team worked hard to satisfy our needs. You can bet we will highly recommend Marquardt to any and all who are interested in a vehicle purchase. I could only list the one vehicle in the one purchased, but we also purchased a used Saab. Thank you all and may the Good Lord protect and bless you all!

What a Blessing!!!

Honesty, Integrity. We shared what we were looking for, gave them our price range, Chris Williamson and Frank White made it happen. God Bless You!!!

Denali

Chris was awesome and very responsive. I made him work for this one as I was pretty sure I knew what I wanted. Chris and management had to pull this vehicle from another dealer and needed it almost same day for a GM promo going on. He stuck with it for about a month and a ahead before I was ready and he deserved the sale. I could have just gone to the other dealer who had the vehicle but the support and team at Marquardt were top notch. We agreed to a price and final #'s on the phone/text/email to make the actual of process of buying simple. This is where Frank comes in. I had told Chris and Frank to everything ready when I got there so it would be quick. Frank called , verified a few things, and had everything printed ready and all was correct. Quickest and easiest purchase I have done. So thanks all!

Excellent sales people

Marquardt provided really outstanding sales service. Christopher Williamson bent over backwards to make the experience of purchasing a vehicle a good one. He provided everything I asked, and I feel the final price and arrangements (like replacing a door trim piece) for the vehicle were just what I requested. When Chris wasn't in one day, another sales associate helped me for over an hour. Since I had to fit visits to Marquardt into my work schedule, I appreciated the sales staff's flexibility. I like what Marquardt offers in service and assistance going forward -- from what I experienced so far, I believe they will deliver!

Love my new Buick Envision

Everyone at the dealership was friendly, helpful, and professional. They went above and beyond to get us the exact car we wanted at the right price.

Awesome Experience

I have bought cars for many years, and without a doubt Carey Lynch is the best General Sales Manager I have ever dealt with! She was an absolute pleasure to deal with, and is 100% customer focused. Every car dealership could learn something from her. If you are in the market for a Buick or GMC...Marqardt is the only dealership to buy from...and Carey is the only GSM to work with! Such an awesome experience!

Great dealing with Chris and Marquart

I went to Marquart through the Costco auto program in search of a new Buick Cascada. I had contacted several other dealers who were unwilling to discount the car because of its limited availability. I met Chris Williamson, my sales rep, who was responsive, fair and handled the transaction, including the trade in of my existing vehicle, in a truly professional manner from start to finish....it took approximately 6 months to finally get the car in the color I wanted and Chris kept me advised throughout the entire process. Everyone I dealt with at Marquart was friendly and professional. I am pleased with the car and look forward to having it serviced at Marquart.

Went to 5 different dealerships by far the best.

I don't usually review anything but I had to take the time to share how great the team at Marquart was especially Deanna Hattula. I had been searching for an Acadia at multiple dealerships and had no luck. Most I would never go back to. In one of my last efforts I went to marquart. They team stayed late to help me get the car I needed and were a pleasure to deal with. The customer service was amazing and I plan on doing all of my future vehicle business through Marquart.

Class dealership

From the initial contact through final purchase, they were extremely professional and easy to work with. Very likely the best purchase experience I have ever had. Highly recommend them!

Great Service

They alway make me feel comfortable and a valued customer.

Always informative and helpful! He kept us in the loop!

Always friendly and not over pressured. Brian always kept us in the loop on what we were looking for and was very knowledgeable! He is an asset to your dealership.Both Carrier Lynch and Brian will be the people that keep us coming back! You can't find better people and a better place to buy a vehicle! Love this place!

Buick Elantra

Chris was an enthusiastic, knowledgeable, patient, and helpful salesman. We thoroughly enjoyed working with him! He even followed up with a call the next day.

Deanna Acadia Lease

Called for info on new acadia, Deanna answered and although she was new she secured all info for me andfollowed up. I leased an Acadia shortly after that. Good buying experience close to home.

2007 Tahoe

Jeff listened to my needs and helped put me in a truck that worked in my unique situation. Finance team was equally helpful in pairing me with the best funding source to met my situation .

Excellent

Excellent staff and nice smaller dealership. I went into another GMC dealership and walked right out and went back to these folks. I would buy my next vehicle from them.

2016 Acadia - Great Experience!!!

Typically I walk out of dealership feeling a bit uneasy, but this experience was a completely different story. I have never bought anything other than a Toyota and been dealing with the location in Palatine for the past 10 year, but the friendliness of the staff and ease of buying at Marquardt was the best and I will never look back!!! They were able to work with me and I was able to get the vehicle I wanted to drive home. The 24 hour test drive was great perk and really allowed me to know what I was buying, it's just so much roomier than the rest and an adult can fit in back row(Highlander, Explorer, etc.) I definitely will be going back for my next purchase as well!!!! Novi and Jeff were nonaggressive, Carey was wonderful at front desk, and Frank was able to get me the financing I needed..

Marquardt Of Barrington

I would strongly recommend this dealership. We bought two cars and my sister went back to buy one as well. They have great customer service, prices, and always welcoming people. Plus the two year Free oil change door-to-door service that they offer with used cars. I would go back to this dealership to purchase future cars. I just love driving Buicks.

Great experience!

Deanna was extremely helpful throughout the entire sales process. She was patient while I looked for cars that fit my requirements and sent me stock updates when new cars came in. The closing was quick and painless. Thanks again!

Overall VERY good

It was very good. Sales was not pushy, but around to answer any questions we had. the ability to properly demonstrate vehicle features was exceptional. There was water and soda available, and when the coffee was empty later in the evening, they immediately made some fresh. It was a very pleasant experience.

I love my new/used car!

We came in looking for a dealer certified Enclave or Acadia. We test drove 4 cars and decided on a 2013 Acadia. The car wasn't on the lot because it was being used as a customer loaner car. Deanna offered to drive to the customers, switch out cars and drive the Acadia to our house so we wouldn't have to drive back to the dealership the next day for a test drive.

Purchase of Buick Enclave

I had a great experience with Marquardt from sales person to finance manager and all the staff. Jeff was very easy to deal with and very informative about the car. Frank made the paperwork and finance process easy as well

Friendly and helpful dealership with no pressure

Clean, fun, friendly, helpful, painless, no pressure experience. Definitely a family atmosphere. I could tell that the personnel I dealt with really liked what they did and like working for the dealership. I feel great about the deal I got and left smiling. They were personable, quick, honest, and supportive throughout the entire car buying process. I was in and out in less than 4 hours. Their communication was great. Highly recommend this establishment!

Great place

The best place to get a new or used vehicle. I bought a GMC truck ( used ) a few years back and was very happy with the way I was treated and with the vehicle. When I started looking for another vehicle I looked on the net and found a few Jeeps I liked. After narrowing down to 2 Jeeps I desided to go back to Marquardt a dealership I trust. Once again I was treated great and got the Jeep I wanted at a fair price. I will and have told everyone that's looking for a vehicle to go to Marquardt.

Great Place to Purchase a Vehicle!!

I have been looking for a 2015/2016 GMC Canyon or Sierra for about 2 months. When I drove by this dealership I pulled in bc I noticed a blk one from the road, the experience was unbelievable.Jeff came out to speak w me and it was all Top Notch moving forward. They held the vehicle for me for over 2 weeks until I could get back to finish the deal. The financing was also excellent, Frank had everything lined up and ready to roll. We were in and out in less then 45 minutes, most dealers keep you at the dealership for hours trying to sell you everything you don't need.. Guys, it was a great experience!!Keep up the great work!!Mark & Tracy..

The best purchase experience . . .

Finally a dealership that has their act together. Our purchasing experience at Marquardt was second to none. The GMC we purchased was at another dealer, and was obtained and ready to go the next day. Novi Cammarata was knowledgable, courteous, and most helpful. Without question we will recommend Marquardt to friends and family.

Purchasing was a pleasure!

We were looking for a newer car that had some specific features. Chris took the time to listen (and laugh) at some of my questions and concerns. There was zero pressure and the trade in was a fair exchange. We will definitely be back. The card and dealership were a perfect fit.

Worth the Drive

I was looking for a specific vehicle and found it on-line. Drove an hour from Wisconsin and found it to be exactly as advertised. Deanna and Troy were a great team to work with. Frank was very helpful in explaining the many warranty options. I would highly recommend them to my friends a family and will likely purchase our next family vehicle there.

Wonderful service throughout, no pressure

We never felt the pressure you hear about when buying a car. Everyone from our sales person to the sales manager to the owner to our leasing specialist had our best interest in mind. The entire experience was ivery welcoming. Would recommend to everyone I know to buy a car here.

Would highly recommend

Did a lot of research for a new truck before stopping in at Marquardt, and I knew what vehicle and options I wanted. Met with Miguel Sanchez and he was very helpful in getting me the truck I wanted. It was a very positive experience, and I highly recommend Marquardt, and Miguel, if you are looking for a new Buick or GMC.Frank in Finance was very professional and made the signing easy.Last night was having dinner with friends and I told them about my experience. Turns out they had purchased from with Marquardt last year and said they also had a very positive experience with them.

Awesome

Great dealership came down from Wisconsin and they didn't disappoint. Everybody was very kind and they got me out the door in my new ride in a hurry would recommend marquardt to everybody I know!!!

Fabulous

We have not purchased a car for a long time but we are not strangers to Marquardt as we take our 1996 Roadmaster there for maintenance for the last 20 yrs. Yesterday we leased an Encore. Our sales rep, Chris Williamson, was so courteous and knowledgeable about the Buick products. He made it so easy for us. We are so thankful for his help. All of Marquardts employees are second to none.

One Year into Lease

Jeff was great to work with...one year into our lease of our GMC Yukon. We've been treated with the same level of respect and appreciation every time we walk through the door. Thanks to each of the team members that make this a great experience.

Great Customer Service!

Everyone from the salesman, to the sales manager, to the finance manager was so informative, nice, welcoming, and patient. I am a recent med school graduate and I bought my first vehicle here and the salesman really went out of his way to get me the exact vehicle that I wanted and made sure I got the best possible price. He kept me well updated on the vehicles he had available until he found the perfect match for what I asked for. It was also my first time financing anything really, and the finance manager was really patient and went through every detail with me. Overall, great dealer! No pressure, just a calm and relaxing atmosphere and purchasing process.

Im Happy!!

Professional, pleasant, knowledgeable, helpful, at ease experience. I'm happy!I left with another buick that I love, thanks to the extraordinary efforts and help of Deanna; a saint of a salesperson and Frank's financial knowledge. Thank you Deanna Hattula. Thank you Frank White.PS Marquardt of Barrington you always exude excellence in both sales and service and class.You sure know how to run a business and make your customers feel special.

Very Happy!

Very Happy! Was greeted by Matthew service advisor very personable and knowledgeable of my buick rendezvous. Told him why I was bringing car into be checked. He recommended a complete check of car and was surprised at what they found (not the real reason I brought car to be checked) needed to be done, but not all on the same day. It was helpful to me so I can plan on having the several problems taken care of at a later date. Very clean, bright dealership/waiting area, friendly staff. Would recommend to friend or family to have care serviced.

Christopher Williamson

On my initial visit I was greeted by Christopher and he made me at ease in me guiding through finding the vehicle of my choice.

great,easy buying experience

I went in to drive the new Casandra, and drove out with an Encore. Salesman, Chris Williamson wasvery respectful and the whole experience was the best- I have owned 6 other cars, and this is the first Buick, and first time at this dealership-very impressed!!

Great friendly staff.

Fantastic car buying experience. I will tell everyone to check this dealership out. Our salesperson was fantastic and answered all of our questions. Thank you.

Amazing Exoerience and staff

Deanna and Frank were the best. Deanna was friendly and knowledgeable on the vehicles I was interested in. Deanna was prompt to take phone calls. I got a excellent deal. Was even able to take the car home and come back next day to sign papers since I had to get back to work.

Great customer Service

Purchased a 2016 Yukon. Our salesman, Chris Williamson, was very helpful through the whole process, as was Novi, who did our financial paperwork. No complaints at all. Highly recommended. Very satisfied with our new car, and with the service we received as new customers.

Exemplary Customer Service

I haven't purchased a car in quite a few years. Frankly, I was very nervous to do so, but everyone was very kind and welcoming. Deanna was very knowledgeable and personable to work with through the entire process. Frank White was also kind and easy to work with. I'm thrilled with my purchase and the entire experience at Marquardt of Barrington. Thank you to everyone and I'm sooooo loving my car!

Excellent Customer Service

I am very satisfied with my car buying experience with this dealership. Chris Williamson and Frank White were great to deal with!! Thanks for a great experience.

Fantastic sales team

Everyone was down to earth, approachable, knowledgeable and had true enthusiasm for their jobs and customers. Would totally recommend this dealership to everyone. Our sales person was so knowledgeable, we were totally impressed.

Smiling Honesty

Great, great man of conviction and honesty. Frank knows his stuff, made me feel glad to be there. THANK YOU. Frank is one of three reason for me writing this. I also had the opportunity to meet and work with Troy. Another Great experience with a great guy. Troy also made me feel I was a valued customer. My entering of the front door was met bay the smiling face of Deanna. She informed me that she was a little short on experience but if she had not said any thing I would not have known it. She was very professional helpful. These three people made my driving from Wisconsin to purchase my truck one of, if not the best car buy times I've ever had. THANK YOU < THANK YOU< THANK YOU

Speedy Service with a Smile

I have been a Marquardt service department customer for 6 years and I knew I wanted to buy my next car with them as well. I enjoyed my new car purchasing experience at Marquardt. The people there are friendly and easy to work with. Jeff was honest and helpful in finding me the exact car that I wanted and that fit my budget. He has continued to work with me to make sure that I am happy with my vehicle and my purchase.

Our experience at Marquardt

My husband and I recently bought a Buick Enclave from Marquardt. It was a pleasure to spend so much money there. The sales manager, Ms. Lynch, and our salesman, Jeff Schoeps, were quite professional and courteous as well. The dealership is attractive and clean both in the sales area and the service dept. We have received good treatment during our service visits over the last several years and buying a car from Marquardt was an easy decision to make. I would highly recommend them to friends and family.

I just bough my first car!

This was a very exciting experience for me and what made it even better was how great the people here are. Chris helped me find just the perfect car for me. He made sure it was in my budget and the process didn't take forever!! I definitely grabbed a handful of licorice and drove!! Thank you all so much for your hard work!

Great People to Work With

I've shopped around and did my homework. Ultimately pricing from dealer to dealer was very close if not the same. I had read some reviews that put this dealer in high regard, especially the staff. I decided to take a chance and was greatly impressed. Everyone there was very supportive, especially the salesman Chris Williamson. He really went out of his way to find the perfect vehicle for me while looking at savings options to keep costs low. Purchasing a new truck from him and Marquardt of Barrington was a very positive experience. (free licorice and all).We are now looking to buy another vehicle for our daughter and will definitely be going through Chris and the Marquardt Team!

What buying a vehicle should feel like

We had a very good experience here. Nice people, very clean environment, kids area was great. We were treated like someone spending there hard earned money not left feeling like we were being taken advantage of.

Good, honest, down to earth folks.

My wife and I had a pleasant experience visiting the dealership recently. Chris, Frank and Eric made us feel welcome while answering all of our questions. We test drove a car with Chris as our salesman and navigator, then returned to the lot to speak with Frank about their policies concerning the financing of a used car. His explanations were to the point and easy to understand. Then we were introduced to Eric who ultimately made us an offer that was difficult to refuse. Ultimately, my wife and I decided there were some features in the car that didn't hold our interest, so we chose not to make the purchase based solely on this fact. I would recommend Marquardt Motors to anyone interested in their fine cars and tell them to look forward to meeting the fine, down to earth, folks who work there.

The Best Dealer I have Visited Till Date

Everybody is so friendly here. We did not see the usual hurriedness that we see at other dealers. They gave us the required time to decide on what we need. Allowed us to do multiple test drives to get comfortable with the vehicle, always considered our need and budget situations. Even when we visited them after the sale was done for more help, Brian was very professional and friendly and helped us in each and every question we had. We would also like to thank Troy and Novi for making this sale very easy and hassle-free.

Great Service - Great Integrity

Marquardt of Barrington Buick/GMC is an excellent dealership. Everyone there delivers with sincerity, professionalism and integrity. Tomorrow I'm excited to pick up my new GMC 3500. Chris Williamson has been extremely helpful throughout the entire purchase process - - - I highly recommend Marquardt of Barrington

Great experience

Picked up my new GMC 3500 today. Chris Williamson made this process very easy. Everyone there from the beginning to the end was so helpful. We would highly recommend this dealership.

Tim McIntyre

Tim McIntyre at Marquardt of Barrington Buick GMC has been most helpful in the purchase of our last two Buicks. He is very knowledgeable about the product, professional in personal dealings, found the exact vehicles needed, and provided competitive pricing and financing. I strongly recommend that your contact Tim McIntyre for your next Buick.Sincerely, Don Alfano

Great experience in minimal time

I just completed obtaining my second leased vehicle from Marquardt. Additionally we have one owned vehicle through them as well. Tim McIntyre has handled all three vehicles for us over the last 3 years. He has been a pleasure to deal with each time. Professional, knowledgeable and friendly. He answers all our questions in a timely manner. We intend to return to Tim for our future vehicle needs as well.Tim Holloway handled the lease paperwork in a professional and efficient manner. The whole process was top shelf.

Buying a New vehicle!

Ray and Frank made my vehicle buying experience a breeze!

Happy Happy

Was helped right away from Jim in service who was so kind to look at my car even though my recall part was not in yet. Gave me the estimate for future work which I can budget for sooner than later.. very friendly parts dept too wish I could remember his name tall guy who has my key fob to pick up after Thanksgiving.. thank you for car wash card and vacuuming out car who ever the porter was did a great job and nice job to sales guy for showing me the 2016 Regal I have a 2004 lol but not looking to trade up I have a car payment. Thanks again

Dedicated and Professional Staff

The entire staff was courteous from the moment we walked through the door until we drove off the lot in our new car.Jeff Schoeps was professional in every way in helping to find the car that fit our needs. Would use him again as well as to recommend him.Eric Maines helped us with filling out paperwork and Novi with financing. Great working with both of these gentlemen. All you offer after the car has been purchased is outstanding.Chio and Sharon RasmussonChip and Sharon Rasmusson

Very easy process

Just bought my first car with Marquardt. I worked with Jeff Schoeps who was very thorough and responsive. He was helpful without being pushy and when I needed something, they addressed it right away. Overall, working with them was a very positive experince for me.

2015 GMC Yukon XL Denali Purchase

My first visit to Marquardt was on a Thursday night. I got to see a few SUVs and go for a test drive. There was no pressure put on me at all. I was given a first offer that was pretty good. I did more shopping online. I then did some negotiation over the phone with Brian Safstrom. I made him an offer over the phone and he called me back after talking with his Sales Manager and said "We can do that." I went back to Marquardt and my family came as well to see the Denali. I filled out paper work and we drove home in our new Denali XL. Overall the purchasing process was pretty quick.Brian Safstrom was great to deal with. Knowledgeable about the products, courteous, easy to communicate with. Again, nobody pressured us, I never felt in a hurry.

almost a fantasy vacation

Marquardt's people so gently and knowledgeably dealt with me, an edgy customer due to post-traumatic stress from a recent accident. Chris Williamson gave me concerned help from the time I walked into the dealership's relaxing environment until the end of my orientation in my home driveway the next day. He sensed my anxiety and offered every support possible, patiently encouraging me, despite fear of driving, to accustom myself step by step to a beautiful new Buick Encore which I now love. I also love Marquardt, an elegant spa, and Chris, a real people-person. Looking forward to years with you all. --Dav Faust

Peaceful, calm experience !

Great place to buy a vehicle! The atmosphere at Marquardt is very calming and there is no pressure! My wife and I had this inner feeling that people were being honest and straightforward in everything they said and did. We can't say enough about Miguel Sanchez, our salesperson. He was kind, super patient, and knowledgeable. We developed a special respect for him over our decision making period. All of the people at Marquardt were great!

Buying a car was easy and great

Bryan was great. Answered and took care of all my questions and concerns.

Very professional employees

Came here after visiting 2 other dealers.Absolutly no comparasion The employees here are very well informed on the product they sell.Great place to buy a new car!!!No pressure No hype Just a great experience.

Love my New Enclave

Very pleasant, not high pressured. Eric was prompt at returning calls, knowledgeable about your product, and a pleasure to do business with.

Helpful Friendly Service

We have always found Marquardt of Barrington to be helpful, whether we are buying a car or not. Great environment for both sales and service.

Great Service and Salesman

Best dealership in the area to buy a car from. Jeff Schoeps went above and beyond to work with us and creating a great deal on a new Buick Enclave. I would recommend Marquardt to anyone looking for an honest dealership willing to serve the customer.

Excellent Customer Service!

We came here after having been to another GMC dealership where we received horrible customer service. Marquardt of Barrington knows how to treat their customers and I would definitely buy more vehicles from them in the future. Keep hiring people like Brian and this place will always be successful!

Best Dealership!!

This is the 2nd vehicle I've purchased from.Marquardt.I have always found the customer satisfaction quotient to be unparalleled. We worked with Brian,who was the best of the best;compassionate,caring and relentless in trying to make sure we got the perfect vehicles for us! Frank was wonderfully professional and kind as well-would shop here every time,given the chance!

Went in to buy one used car and left quite pleased with TWO!

Very pleased with the entire professional and friendly sales staff. Eric Maines was very helpful and informative. Great relaxing sales process which helped to make the right decision. We were very happy with the extremely clean used cars, good quality selection, and the very competitive prices offered at Marquardt. .... We could not decide which of the cars we wanted ...so we bought TWO! My wife and I are EXTREMELY happy with our awesome purchases ... both cars are fun to drive. Thanks everyone!

Vehicle Purchase

We recently purchased a new vehicle from Marquardt of Barrington. They were easy to work with & had a good selection of GMC products. Eric Maines was our salesperson and he did a great job. His no non-sense approach was appreciated! We didn't feel like they were wasting our time or playing games, like many car dealerships do. Overall, we would recommend them.

Best car buying experience ever!

We could not have had a better car buying experience! Absolutely no pressure what so ever to buy. They all took the time to answer our questions, Listened to our situation and were very accommodating. We will be back for our next car! Thank you all so much!

VERY COMFORTABLE

FRANK AND BRIAN BOTH WERE VERY HELPFUL, THE THING I LIKE IS NO PRESSURE AND STILL WERE VERY COURTEOUS, BY THE WAY, THE REASON I CAME BACK WAS BECAUSE A LONG TME EMPLOYEE MIGUEL WAS HELPFUL YEARS AGO AND STILL IS. THANKS JOHN DONATO

Everyone made me feel welcome.

On my long search - which started at the Chicago Car Show - I had narrowed my decision to three vehicles. My last NEW car was purchased in the 1980's - my last several cars have been used. I decided that this was the year for a new car with everything on it that would work for me.Marquardt was the fourth dealership I visited and was immediately stuck by the friendliness of my salesman...Jeff Schoeps...who put me at ease as soon as we started to talk. There was no pressure, no hard sales techniques, just a nice guy who wanted me to relax and take my time. After I drove the Encore, I told Jeff that there was another car in the running, and I'd let him know when I made my final decision. He gave me pricing information, trade-in value for my car, and all of the rebates I would be entitled to.The next time I talked to Jeff, I had made my decision. I liked everything about Marquardt of Barrington and wanted to purchase my car from this dealer. I bought my car today and was guided through the entire experience by Jeff and Frank White - both men were patient with me and answered any questions I had. I probably haven't processed everything Jeff showed me, but I know that I can call him if I need any help.All in all, a great experience for me.

Customized Service for both Sales and Service

We worked with Tim in Sales and Frank in Finance. Both significantly exceeded our expectations in both their professionalism and knowledge about vehicles and financing options. Whenever you are buying a car, there is a lot of natural downtime as paperwork is completed. Both Tim and Frank made it their mission to make sure that waiting times were filled with other activities so they could work on the background process. Even Dan Marquardt, co-owner of this business, spent time with us getting to know us as people, not just car buyers. While we tend to hold onto cars for a long time, we will not hesitate to come back to Marquardt of Barrington for both the Service of our current vehicles and for the purchase of a new vehicle. Tim, Frank, and Dan, thank you for making our new car purchase experience something to remember.

Buying new car

My salesman was Jeff Schoeps and he was friendly and worked with me to find the price I wanted. All of the employees were courtesy and made sure my needs were being met. I enjoying my new Buick Regal and would highly recommend buying a vechile from them.

Great staff, Great experience

Had a specific vehicle featured online in mind before I came in from the city. Called, spoke with Lena and she quoted me the OTD price. When I arrived was greeted by everyone and given a test drive. Brian, my dealer was great. Friendly guy. Very professional. I made the decision to buy and had financing set to go but was delayed by 1 day. (My banks fault). Met with Novi, the sales manager and with his help he got me a better interest rate. Drove away a satisfied customer. Very pleased with the vehicle and had a really easy experience. Great job everyone. Was a pleasure doing business with you all.

Awesome Experience!

My wife and I recently leased a GMC Acadia. Eric from the first email via online request for information was professional, personal, and efficient. Marquardt provided a higher level of car and customer service than the other two main dealerships in Barrington. We should know as we've purchased two cars from the other two main dealerships. Eric was quick to address my questions with detail, but never talked over my head. Eric even sat with my 5 year old son and watch cartoons as we waited for the car to be cleaned and detailed and final walk through! Best car purchase/lease experience ever! Ask for Eric Maines! Tim Holloway was quick and efficient with the final paperwork!

Great customer service!

I am very happy with my purchase. It was my best experience when buying a car everybody was really nice. I visited different dilerships before and the customer service was very bad i had bad experiences. This was actually the first time when I enjoyed buying a car. Thank you Tim Mclntyre and Carey Lynch for all your help.

Fantastic new car purchase experience!

My wife bought her G6 from Marquardt back in 2008 and we had such a great experience we came back to buy my 2015 GMC Canyon. I'm pleased to say that the dealership has not changed. We couldn't have had a better experience from the moment I called them. Ray Linnemann was available by text or phone for all of my questions and always prompt with a reply. Frank White reviewed all the finance numbers and explained everything so I was comfortable with each form I was signing. My wife has used their service department several times on her G6 for minor fixes and routine maintenance. They have top notch customer service and wouldn't want to buy my next car/truck anywhere else. Oh, and the free car washes for my Canyon anytime are a huge bonus!

You have to experience this dealership to believe it!

Everything about our experience was more than first class. Everyone we dealt with was extremely friendly and professional. They made the entire purchase experience a total pleasure. We bought a Buick Enclave for my wife. The delivery experience was so professional that she learned valuable things she never knew before. I recommend this dealership 100%! We will definitely do business there again!

Purchase of a used car!

This was my first dealing with Marquardt Buick. We purchased a 2012 Acadia. Jeff Schoeps was very helpful, friendly, and a real down to earth person. He was thorough and understood what I wanted. He was professional and I appreciated his efforts in helping me find something that suited our needs. He was never pushy, and that in itself is nice. Marquardt has been around for many years and you can see why!

Great Car Buying Experience!

From the minute we walked into Marquardt and met our salesman, Novi Cammarata, we felt we were in good hands! Novi was very friendly and patient with us as we explored different options for our Acadia. There was absolutely never any pressure to buy. We had worked with Carey Lynch before at a previous dealership, and knew she would give us an honest evaluation on our trade-in. They both worked very hard to give us every incentive available so that we could afford the car we wanted. The customer service was excellent and Novi took great care to explain all the features offered in the Acadia. Frank White was also very patient as he explained our financing and additional warranties offered for the new car. All in all, this was the most comfortable, easy car buying experience we have ever had, and we look forward to doing business with the team at Marquardt again!

Excellent Experience!

We had a great car buying experience with Marquardt! Working with Carey Lynch, Brian Safstrom and Novi Cammarata was stress free, easy and reassuring all at the same time. Brian made sure he kept us up to date on all of the details and he thoroughly explained all of our new Acadia's features! This was by far the best car buying experience we have had and will definitely be referring others to them!

Best buying experience ever - from sale to delivery.

Best buying experience ever. Surpasses any other of many automobile purchases we have made. Tim McIntyre, our salesman, made sure we got every incentive possible, located the Enclave I wanted, and took time with the delivery. He explained everything thoroughly. He is very knowledgeable about Buick products and answered every question we had in detail. Would definitely recommend and buy again from Marquardt.

Great customer service

Our entire car buying experience was very stress free. We told Jeff on day one that we were just looking and not ready to buy. The staff was very accommodating and never pressured us. Great customer service and I will continue to service our new car there.

Day after day, year after year!

Our family has been dealing with Marquardt of Barrington for years and, it only keeps getting better. The staff, without exception, treats you as family. From sales, to service, and beyond, they seem to continually strive to serve with respect and honesty in every transaction. The team goes out of their way to make you feel like family rather than just another customer. I couldn't recommend any dealership more highly than Marquardt!

Fantastic customer service

Everything was great and went as smoothly as buying a car could go. From finding the car online to showing up on Memorial Day at the dealership(they were actually closed) and still Matthew Marquardt was there working and allowed me to take the car for a test drive. Since they were closed I ended up going back the next day to finalize my purchase and got to meet more of the friendly staff of Marquardt Of Barrington Buick and GMC. I also learned I get free lifetime car washes! ~William

A very stress free and honest car buying experience

I usually rank buying a car right up there with working with mortgage brokers. Not this time though. I found Marquardt's customer service to be excellent and Sales person Tim McIntyre to be extremely professional and above board.Would highly recommend even if you have to drive a bit to get there.

Great Experience at Marquardt

I had a great experience with Marquardt. Working with Jeff Schoeps and Cary Lynch was comfortable, easy, and I feel like I got a great deal on my Acadia. We also had some fun and laughs throughout the process. It was a very personal and friendly experience. This was by far the most pleasant car buying experience I have ever had. I really feel like they were working with me to make it a win/win. Even though I dragged the process out over a few weeks, and was still looking at other cars, they did not pressure me at all, or hound me like other dealerships did after I test drove a car. The treatment I got from other places, that made me feel like a piece of meat, just made me want to go back and buy from Marquardt, and I am glad I did. I also LOVE my Acadia! If only they could have sold me the Denali for the price of the SLT....LOL..I would have given them a 10 Star rating!

Overall Great Experience from Start to Finish

Went in on a Saturday and test drove two SUVs (research stage) with the intention to make a final decision by the following weekend. Brian listened to what we'd like and answered our questions confidently. Afterwards, we sat in Brian's office and we were provided with the pricing information I requested as well as the additional bonuses Marquardt provides as a dealership (door-to-door service, free car washes, etc). Troy (sales manager) asked if there was anything they could do to have me walk out of their dealership with a car today, I said no, we needed time to mull over our options and he simply said ok with a smile,and gave me his contact information to reach out "when I was ready". In short, Marquardt is an authority on their product, available when we needed them, and above all, great listeners. We ended up leasing the following Saturday. It was Memorial Day Weekend so they were a little backed up and everything took longer than anticipated. However, they kept updating us every step along the way so we weren't wondering and gave us a car to go get lunch while they got our car ready.

Very Good!

Found the car we wanted online. Made a fair deal on the phone and then drove over 200 miles to get the car and make the deal. Everything went very smooth and Ray Linnemann did a great job as did Miquel Sanchez. Thanks!!!!

Excellent experience!

Buying our Buick at Marquardt of Barrington was the best car buying experience we have ever had. Everyone was very friendly and we feel confident we got the best deal. We are going to back in the fall to get our second vehicle.

Great experience with Miguel

I would recommend using Miguel and this dealership. He is very friendly and trustworthy. Most of the negotiation was done over the home which for me was perfect. Just walked in and finished the deal.

Great experience buying a new Canyon

I recently came into the dealership looking at midrange pickups, and Tom was super helpful finding just the right GMC Canyon. Great place to deal with, and low pressure.

Excedllent car buying experience

The Marquardt team did a fantastic job. They spent the time answering our questions in a courteous and detail oriented manner for the vehicle we had chosen.

It's the little things that make a huge difference!!

I have been looking for a newer model car with a few features which were lacking on my 2012 Buick Verano. I definitely needed a rear camera, warning lights on the rear view mirrors, I needed the car to be 'dog friendly.' I drove to Marquardt for an oil change and one of the Salesmen, Miguel Sanchez, approached me and very patiently went over the upgraded features on the 2015 Verano which I was looking at. As I was thinking of a vehicle with a higher sitting position and the 'feel' of a SUV, he offered me two test drives: one in the Encore (an overnight test trial), the other in a Denali which I drove home and back the next day without any pressure to purchase either model. I liked both of the cars I was shown; but having owned a Verano, I kept thinking perhaps I needed to test drive the newer model. It only took a drive once around the building and I was sold on it. Miguel answered many questions I had without wanting to be 'elsewhere.' Carey Lynch was present and gave me advice on leasing vs purchasing a vehicle because of my history of not wanting to maintain an aging car; and within minutes, she gave me prices to ponder! Then the leasing agent, Tim Holloway, explained the lease details in less than 10 minutes and answered a few questions that I was always curious about when leasing. There are many extra benefits besides the red licorice snack jars when you buy from this dealership. A valet service, free car washes, a specific amount of time for included 'maintenance' and 'oil changes,' and friendly, unhurried service department personnel!! Please stop in and visit this dealership! The waiting rooms on both levels are spotless and they have free sodas, TV, reading materials, and coffee!! I will definitely return to Marquardt for any further purchases and I know from experience the 'wait time' for routine work can be excessive in some dealerships. Yet, not here!! PS: Petsmart has a bucket and/or bench seat cover for your critter and the back seats in most models can be flattened for carrying a critter or a crate!!

Great customer service!

My husband and I were looking into a new car for me for months and going back and forth on which dealership we should go to. After doing a lot of research and looking into the reviews for Marquardt of Barrington Buick GMC we decided this was a great place to try ( even though it was the farthest dealership from my home) Once we arrived to the dealership we were greated by Tim Hollaway. He worked with us to help find the exact car we were looking for. He was great! Very knowledgeable and genuine. He made the process quick and painless. I would definitely recommend going to the Marquardt of Barrington Buick GMC dealership if you want the best service available.

Excellent service!!!

We leased our most recent car from Marquardt of Barrington and are pleased to report the entire process was professional, smooth, and hassle free. We worked closely with Tim who was able to deliver and also got us a fantastic deal on our trade in (with an assist from Carey!) We will continue to utilize Marquardt for future car needs. A sincere thank you to everyone that makes this place so great!

As good as car buying can be

If there IS such a thing as a good car buying experience, I had it. No pressure and no BS. The salesman Tim M was patient and helpful. It was the typical bickering over price and trade in value, but there was no BS and no pressure so we were able to meet somewhere near the middle and the deal was done. The sales Manager was pleasant to deal with and he wasn't pushy either. After spending some time in there and chatting with a handful of sales folks, it felt almost like I was just a guest at a friends family gathering. I highly recommend Tim McIntyre and the entire Marquardt Family.

Among the Best I've Shopped At

The car-buying process is never easy, but working with Tim Safstrom was great. He definitely seemed to have our best interests in mind, and we were happy to come back to this dealership after shopping around at others. We were also pleasantly surprised with the concierge services this dealership provides, offering to pick up your vehicle for service (if it consists of least an oil change and tire rotation) from your house, leave you a loaner, and return the vehicle when it's ready.

Very pleasant and easy to work with

I visited Marquardt early on a Saturday to look at a new GMC Canyon, i met with Novi, and the sales manager who were both very knowledgable and up front with all the information I was looking for. After reviewing all options i chose to check one other dealer on a similar truck, and the minute I arrived at the other dealership, I immediately regretted ever leaving Marquardt. After being tossed around and waiting for answers, I called Novi from the lobby and finalized negotiations over the phone, promptly told the salesman who was still trying to negotiate a deal that I had made a mistake, and immediately returned to purchase my new truck from Marquardt. Everything went smooth and I couldnt be happier with my purchase. Top notch!

Great experience in buying Buick Enclave

My salesperson, Jeff Schoeps gave me a great trade and sales price for the vehicle I bought. This is a great dealership. All the staff we dealt with were very nice. I like all the services they give you after you buy the car ,like free car washes.

Best car buying experience.

I just wanted to take a moment to thank everyone at Marquardt of Barrington for their exceptional service. I went to about 9 different dealers in search of a used car and was greeted at each with the typical and expected pushy used car salesman. This was not the case at Marquardt of Barrington. You are all so friendly, helpful, and professional. I could not be happier with my experience and my new car. Thanks again Timothy Holloway and Kurt Marquardt, you made a difficult and stressful task so simple and painless.-Greg K

Wonderful :)

Our second GMC in the past 2 years...obviously we LOVE your dealership and now are GMC users. We have the Acadia and Yukon! Brian, you are awesome! The only negative is that there are licorice packets around EVERY corner, so my 2 year old thinks that she can have 10!

A fun adventure!

Greeted immediately by Troy. Introduced to our sales person, Tom Ostrow. Test drove the car I wanted, bought it for the price we hoped, work with Novi on the financing, and left with a handful of licorice and a beautiful Lacrosse. A very nice experience for me - and car negotiating is one of my least favorite things to do! You will be happy too!

Miguel Sanchez and Frank White

Miguel makes buying a new car a very pleasant experience. He works hard to offer the customer a very good price on their desired car. He is extremely knowledgeable about the cars he is selling.His polite ways are noticed and appreciated. When we need our next new car, we will certainly be calling upon Miguel Sanchez.Frank White worked very efficiently on the finance side of our car purchase. He was able to answer all of our questions. He is committed to making the customer's experience to be one of best possible.

Very nice folks

Found the car I requested, sold it to me for my requested price, the whole deal was very painless.My salesman Jeff Schoeps was great. Did everything he could to make the buying experience very easy.Carey Lynch was also involved in the buy and did an outstanding job of getting me my car. Great dealership, great people.

An excellent experience and new car

I research 5 AWD sedans of different makes and narrowed my choice to 2. Selected and custom ordered an AWD Regal, Premium II, Confidence 1 package. What a great car. Representative Novi Cammarata met me at the door on my 1st visit. He stayed with me throughout the process and followed the order from factory to delivery while keeping me informed. The service warranty, available concierge pick-up, free car wash, and available loaner cars made a good impression. But it was the mechanical technology of the car that I was shopping for. The AWD package on the Regal is tops.

Above and beyond well before they knew they had a sale!

My wife and I went down to Marquardt to drive an Acadia to just test it out. After driving it, I did not like it and mentioned I was interested in a Canyon. There were no Canyons on the lot, and Tim Holloway said he'd let me know when one that matched my specifications came in, and I could take it for an extended test drive. Tim found out what color and options I was interested in, and he tried to get one matching that for me to just test drive! However, he was unable to do so. Tim had a truck on order that matched what I wanted, and he kept me in the loop about when it would be coming in and how it was built, etc. The day it came in, Alexis from Customer Care called and set up a test drive with me. The best part is that Tim took the extra step of getting me a vehicle that I might actually want to buy so that I could drive the ONE I'd be buying. This may not have been the intent, but that's how I felt. I believe they went above and beyond before I even knew if I liked the truck or not! When it came down to it, the numbers were fair, they gave me a great deal, and Novi got us financing that was very low and beat a lot of those rate available at many banks. Great experience, great guys to work with, and very little pressure. Great place. Great people.

Excellent service, friendly, no pressure.

My wife and I heard about this dealership on KLOVE as a local business that supports their ministry. We checked out their selection online and found a car we liked. The sales people were friendly and welcoming. Tom was great. There was no pressure to buy or make decisions right away. They were even friendly and accommodating when I wanted to think it over for the night. In the end they gave me a great deal on my older car that I traded in and we bought our "new to us" car that day. It was a great experrience, as painless as buying a car can be. We both highly reccomend Marquardt of Barrington for their sales, service, character, and attitude :-)

Used Car Sale

Great experience! Thank you very much Marquardt! I love my new car! I knew what I wanted and it was done in my budget! I bought a used car that looks band new! Couldn't be happier!

Absolutely Exceptional

I have purchased many vehicles over the years and tonight when I purchased my new GMC Acadia from Marquardt via Eric Maines and Frank White, I had the finest vehicle purchase experience of my life. Eric took the time to understand my needs and quickly put me into the right vehicle. The negotiation was painless. I received an exceptional deal with no haggle or run around. Frank White was professional and friendly as he put together an exceptional financing package that is second to none. Overall, a top notch, professional experience, exceptional deal, and very nice people to deal with. I feel great knowing I got the best deal from a great dealership and I am sure I will be return customer for many years to come. Thanks Eric and Frank!

Great experience.

Thank you to Eric Maines and Frank White for their excellent customer service. They were both friendly and very accommodating. I highly recommend going to see them!

Excellent New Car Purchase Experience

New car purchase experience and service is excellent. Sales staff is knowledgeable of vehicle features and really wants to explain the pertinent vehicle features and options upon delivery. As a repeat purchase customer, I would always consider Marquardt a great dealer to buy a car from, either new or used.

Excellent experience

Came into Marquardt to buy a Buick Enclave and had an excellent experience. The salesman Eric Maines was very friendly and easy to work with. I would recommend this dealership and Eric to anyone looking for a no hassle, straight forward,pleasurable car buying experience.

Very pleased with our experience!

Thank you Tom Ostrow and Marquardt for working with us on our purchase of a used Buick Lacrosse. We started our search for our "new to us" vehicle with local dealerships in our area with little luck. I called Marquardt about the lacrosse I ended up purchasing and talked with Tom. Tom and the staff there gave us a detailed description of the vehicle prior to us making the trip (2.5 hours one way) so as not be surprised or let down by the condition of the vehicle on our arrival. Due to my wife's and my work schedules, and the drive to get to Marquardt, we were only able to make it to the dealership after 8pm to test drive and determine if we were going to purchase the vehicle. Even though the dealership closed at 9pm the staff never made us feel uneasy or rushed in our vehicle purchase. I would definitely recommend giving them a chance before purchasing your next vehicle. Thank you to Tom, Frank and everyone else at Marquardt for making our experience a great one.Chad & JenniferGeneseo, IL

Thorough, knowledgeable and efficient

Knowing what I wanted to buy and getting it done within the budget, set my mind at ease quickly. Teaching me how it all worked priceless!!!

Great experience again

Dropped off a 2012 Terrain for service and was asked if an appraisal could be completed on the vehicle after service was completed. I gave them permission to do an appraisal and received the numbers that I had anticipated. I spoke with Tim McIntyre and told him that we were considering a used Acadia or something similar. He informed me at that time that he did not have anything in stock that was in my budget, but that he would keep me informed of anything that they take in. Three days later, I received a text message from Tim informing me that they would be taking a used Acadia in on trade at the end of the week. He also sent us a list of the options that this vehicle had, as well as a few blemishes that would be taken care of by the dealership if a deal was made. We drove the Acadia on Saturday morning, and asked if we could have some time to think about it while I went back to work for a short time. Troy Kent, the sales manager advised us that he would hold the vehicle until we came back with our decision. We decided to buy the Acadia. This is our 4th vehicle from this dealership. All of our deals have been done with Tim McIntyre. He is easy to work with, and always does what he says he will do.

Marquardt ranks the best

Marquardt is the way a dealership should be run when dealing with someone greatly interested in the purchase of a car. The customer service was exceptionally outstanding especially when working with Tim, Brian, Carrie, Frank and Troy. I appreciate their wonderful sales excellence, welcoming friendliness and the amount of precious time spent with me to make the sale. I am so impressed and deeply grateful. They will definitely find me back in their showroom.Barbara

a relaxing event

The best word to describe my experience at Marquardt gmc is relaxing. There was a constant atmosphere of calm. I never exposed to stress or pressure while making a purchase of my new vehicle. I left Marquardt feeling i made a good deal on my purchase.

My first experience at Marquardt. It won't be my last.

My sole purpose for visiting this dealership was to purchase a used Chevrolet Avalanche. I worked with two other dealers in the previous two weeks and had become very discouraged with their customer service. From my first call to Marquardt and conversation with Ray, I knew this would be an entirely different experience. Ray was friendly, professional and made me feel valued as a person, and potential customer. He respected and valued my time. In all, I visited the dealership three times, the third time being to sign all the paperwork and pick up the truck. Each visit was delightful and totally stress free thanks to Ray's personal interest in answering my questions and making the experience positive.Frank, the Finance manager, asked me about needing a vehicle loan. My response was that my credit union had already approved my loan and I had a sense of loyalty to them. When I dropped the sales agreement off at my CU, I was told the length of the loan, and the rates would be different. I immediately called Frank and explained my new situation. He walked me through the credit application process and called me back within 10 minutes to let me know he had an approval and fantastic rate from one of his bank sources. Both of these men worked to make me a satisfied customer, and they did a great job. I will be recommending this dealer to anyone that is looking for a car or truck. It really was like the experiences I recall from over 20 years ago. Thanks for restoring my faith.

Great Experience!

Like so many, I hate buying a car. We can't say enough about Novi Cammarata as our sales person and the entire Marquardt experience!

First time purchase at Marquardt

We purchased a 2015 Buick Encore just over two weeks ago. I am the primary driver and I just love the car. From first walking into the showroom to driving away, the entire experience was first class. Eric Maines was great to deal with and got me the exact car I was looking for, which ended up being quite a challenge. Having purchased many vehicles from various dealers over the years, it was refreshing to have such a great experience with this purchase.

A Very Good Day

I actually enjoyed my experience purchasing a car. The salesperson, Jeff Schoeps, was cheerful, kind and very helpful. The staff worked hard to complete this fine day. I was very pleased.

Our first experience

We had a very positive experience with Tom Ostrow and Frank White at Marquardt. They were very professional and treated us fairly. We were able to get the car that we wanted for the price that we wanted and they worked quickly and stayed late to take care of us. Thank you for a very positive experience.

A blessed day!

We (My husband and I) want to express our gratitude to Miguel Sanchez for his time, dedication, and honestly when he presented us the different offers that you have as a dealership. Thank you for his help and assistance when we decided to make a deal. God bless his life and his job! Thank you again!

Novi Cammarata and Frank White are two of the BEST!

After being involved in a car accident I was forced to purchase a car, an experience I wasn't looking forward to. I walked into Marquardt of Barrington and was pleasantly greeted by Novi. He was honest and caring, never once did I feel pressured. He took my needs into consideration and found me the auto that fit my budget. Frank worked with several different financial companies until he found me one with a low interest rate and an affordable payment. Frank was genuinely concerned about making the financial process smooth for me. Not only did I get a great car, a low payment, I also got a very stress free process, thanks to Frank and Novi! I will send my friends to Marquardt of Barrington.

Everyone was fine but frank

Dealt mostly with my salesman over the phone. I was able to negotiate a fair price before I drove 3 hours to test drive and purchase the vehicle. Only complaint was a finance guy named frank who was an aragont xxx when I told him I would be using my own financing from my local credit union whom I've been with many years and getting 1 % less interest his response was, "what's that like a couple dollars a month? It's easier to use our financing" he single handed almost list you guys this deal.

Great car, great sales associate and impressive dealership.

We set an appointment with Tim McIntyre to discuss the trade of our 2011 Enclave in on a new 2015 Enclave. Tim was very professional and knowledgeable. He met with us promptly at our appointed time. He listened carefully to what we wanted and the price we had in mind. We looked at the showroom Enclave and took a test drive. Tim found the exact Enclave with the features that we wanted. We were treated fairly with our trade in. Tim put together a fair no haggle deal for the price we had in mind. He called and told us when our new Enclave was at Marquardt. We met at a prompt appointed time to pick up our new Enclave. Everything went exactly as Tim explained. John, sorry do not remember his last name, in the Business Mgr office was prepared and we quickly signed and finalized our purchase. Tim then led us on a tour of the Marquardt dealership. We were on our way in our new Enclave in less than an hour and a half. Our new car purchase from Marquardt was a very pleasurable experience. This was our 7th new Buick purchased since 1992 and our first at Marquardt. This was by far our best new Buick purchase.

Great Dealership and Staff!

Very professional, hassle-free experience! Sales staff Tim and Tim were very knowledgeable, helpful and professional. Made the overall buying experience comfortable. We know in the future we can count on them for assistance and will encourage our friends to go there as well! Great Job Guys!

New Buick Experience

Wonderful experience! No pressure from sales associates Eric and Carey. We originally started the process with a Regal but after talking with Carey and the pros and cons we decided on a Verono. A better car for my parents all around. I would highly recommend them!

Great Dealer and Employees

This is another in a fleet of vehicles that I have bought from Marquardt of Barrington. We have worked with Ray Linneman almost every single time and he has gone out of his way to make sure that we have the vehicle that we need. He and Kurt and Dan Marquardt have always made sure that we feel a part of the family. I cannot say enough good things about this dealer and the employees that we worked with. I would not hesitate to go to Marquardt again should I need another vehicle. Thanks again for a GREAT experience.Chuck H.Glendale Hts, IL 60139

GMC Terrain beautiful vehicle - great experience

Enjoyed working with Ray Linnerman at Marquardt in Barrington. He continued to search for the exact car I wanted and he was successful! Picked up my new car on Monday. He really made the entire experience easy and problem free. I will definitely refer people to him in the future - a true professional! Thank you again Ray.

Satisfied customer,

found the car on the internet, called and advised I would be there a week later, to see the car, as I am a state away. I arrived on time, the person I dealt with on the phone wasn't there, but put me with Eric. found out Eric was new there, but did an excellent job. there ended up being a little haggling over the trade in. Still feel I paid a little more than I should, but am happy with the car and the people were great. I would certainly buy from them again, given the fact that they have a car that I want and the deal is right.

Exceptional Service Center!

Not only do they know their vehicles-they provide exceptional customer service! Thanks to Lino, Justin, and Alex for taking care of me from start to finish!

"OUTSTANDING EXPERIENCE"

"Outstanding Experience"Novi Camarata explained to us how the new technology works Frank Whiteexplained in detail all the financingCarey Lynch was able to get the car we wanted with all the bells and whistles

Easy Pressure Free

Great experience At Marquardt. Allowed me to test drive a vehicle over the weekend then when I thought about trying a different model, it wasn't an issue. Never any pressure... Eric worked to find the me right vehicle and took in my trade-in with out any problems. I felt like the process was very easy and fair. Different from experiences at other dealerships.

Very good experience !!

I was searching for a Buick enclave ! I spoke with Miguel and he is a great to deal with doesn't make you feel Pressured into buying anything ! He actually let me test drive a few different enclave that were on the lot ! Can not say enough nice things about Miguel! And I cannot say enough nice things about Frank White He made financing painless ! He took the time to find me the best interest rate ! The only thing is the enclave is pulling to the right going to bring it to their attention hopefully will fix it ! But overall it's been a great experience thanks to Miguel and frank !

Incredibly caring

This dealership makes you feel at home immediately. Caring general manager and superior service staff set the standard for dealership customer service! Sales process was open and honest! Staff communicated clearly and promptly! Will go no place else.

Happy GMC Customers!

Our overall experience at Marquardt was excellent! We worked closely with Tom Ostrow in coming up with the best price for our GMC Canyon, including the options we wanted. He kept us updated throughout the manufacturing process. Frank White greatly helped the financing move along. He informed us to apply for loan approval two days ahead of vehicle pick up, allowing him time to search for the best rate. He was prepared to close the purchase shortly after we arrived. The General Sales Manager, Carey Lynch, helped us work through a price discrepancy. Lastly, Brian Safstrom played an integral role in explaining all the features of our new Canyon to us. He was extremely helpful and patient in answering all our questions.

Outstanding Dealership!!!

We just purchased our 4th vehicle from Marquardt on Saturday. It is the people we have met... Dan Marquardt, Tim Holloway, and Frank White ...and the professional service they provide that keeps us coming back. Frank, their finance manager does an amazing job explaining all of the terms of the contract but manages to keep it brief at the same time. Dan, and his team, have made us feel like we have become part of the Marquardt team through their friendliness and outstanding service.We are particularly impressed with the level of service Marquardt provides on the vehicles they sell or lease (free car wash, willingness to pick up your car for service if it is more convenient, answer any questions you may have after buying the car, etc.). Overall, a great team and an outstanding dealership.

Service with a Smile :)

Eric Maines and Carey Lynch were very accommodating and easy to work with. I would buy another car from this dealer in the future! They helped us to overcome an unpleasant experience at a previous dealer, and made the final selling price and finance rate even lower than we had expected! Although they didn't have the specific car I wanted in inventory, they were able to obtain it by trading with another dealership within 4 days during a busy holiday week! This dealership seems to be straightforward and not into playing games with its customers.

Great Service in a Bad Situation

New to the area, car totaled, and no babysitter...but the staff at Marquardt was great and we love our vehicle!

Great Service in a Bad Situation

New to the area, car totaled, and no babysitter...but the staff at Marquardt was great! We would definitely recommend them to anyone looking for a vehicle.

Best. Car buying experience I have ever had!!!

Bravo to Carey, Novi and Tim. Carey and Novi were no pressure sales people who didn't care about my many questions. Novi brought an Enclave out to us in Highland Park and let us use it for a weekend. We decided we loved the car but not the color, and they offered to bring us another color, just to see it. Finally when I did make it out to the dealership with my trade, Carey held true on all our discussed deal and even got me some more money off. They are the best!!!! Would never hesitate buying another car from these folks and will refer everyone I know. Thank you for making it just so easy!D.S. Highland Park, Illinois

I will never set foot in that place again

I emailed about a glk350 -Lena Campos emailed back to see if I was serious which I thought was odd. I emailed back to say I was serious. Then she asked when I would be come in for a test drive. I emailed back that it would be Thursday after 6. I drove over 45 minutes and nobody knew I was coming and the car was sold. Total waste of time going there. Now she emails me - just checking in. I was more serious in buying than she was selling the car.

Great Service !!

I ran into a last minute needed repair. Contacted Matt at the service desk. No hesitation and he said "No problem." Can't begin to express what a pleasure it is to work with Matt & all the good folks at Marquardt. Wouldn't go anywhere else for service or repairs. Rock solid service ALL the time. Thank You !!

A++ Dealership

Marquardt took care of me when another GM dealer had frustrated me. They were honest and fair and gave me an option that I never considered. Novi & Carey took care of me throughout the whole process and I left there completely satisfied and happy!

Terrible customer service!

What a joke of staff this place has! Called them early Monday morning (9 AM) to inquire about a car they had listed on their website. Grumpy lady answers and connects me to sales guy name Brian. I asked him 3 very easy questions (1. Does the car have rear-seat entertainment package with DVD, 2. Is it AWD, 3. Would they do a trade in for my Nissan Altima?). The questions obviously being too hard to answer, he says he will go check the car out right away and also talk with his manger. 3 hours later, I still haven't heard anything, so I call them again, and Brian says he's been too busy to check and promise to check for me and get back to me shortly. Whole day passes, no answer! 2 days passes and still no call back... About to call them for a 3rd time, but hang up before they picked up and went to a dealer down the road and got my Buick Enclave instead. Meanwhile the car I inquired about is still listed on their website!

New car buying experience

Wow, from stat to finish we were very pleased. Our salesman, Novi, was attentive and genuine. We went from an online start, to a test drive and purchase with professional and courteous staff. Our vehicle purchase went so smoothly we were able to meet our dinner reservations with a new car!

Purchase of Certified Pre-Owned 2011 Buick Enclave

My wife and I recently purchased a certified pre-owned Buick Enclave and had a great experience. Marquardt worked with us on the price (which was already reasonable), and our dealer was direct and prompt and countering our offers. We were not kept waiting for long periods of time while he "talked" with his manager. When Troy came back with his counteroffer, it included a breakdown of the taxes, title, and other items that would ultimately determine the final price (which was nice, so that I didn't have to do that math in my head as we discussed the base sale price). Moreover, once we agreed on price, there was no hard sell to add items we didn't want (e.g., "Truecoat" sealant, etc.). Even with respect to the extended warranty options, we reviewed them briefly, and when i declined them, there was no hard push to get me to reconsider. Troy and the other staff members were friendly, personable, direct, and professional. I very much enjoyed the experience, and Troy and Marquardt will be my first choice when I am in the market for another Buick or GMC. We live in Chicago, and it was certainly worth the trip out to Barrington.

Went in for an oil change

Simple as that, went in for an oil change and came home with a new car thanks to a great salesman named Tom and previous trips to their service dept who goes out of their way to make sure the customer is happy.We had previous dealings with most of the employees from Woody's in Elgin., like Carey Lynch who goes out of her way for customers. They are now in Barrington and we are thrilled.

FABULOUS!!!

From the time I walked in I was treated like gold, being a big purchase I was never pushed into anything.Fabulous experience. THANK YOU

Outstanding Experience

Tom was absolutely awesome with knowledge and helpfulness!! This was the best vehicle purchasing experience for me!!! So nice to leave feeling like we have made new friends too.

Purchased my new to me use truck

I located the truck I was looking for via the internet. I called to check its availability and stopped in to see it. The truck was everything I hoped for and more. At a very fair price. Tim McIntire helped me throughout. I was treated honestly and fairly with no high pressure whatsoever. I bought the truck and am very happy! I'll be back for my next purchase for sure!

Pleasant Experience

Bought a used 2012 Arcadia Denali today and was impressed with ease of the transaction, friendliness of all and was totally satisfied with the experience.

Absolutely painless

Had already selected the car we wanted (Encore), and were simply looking for a quick and no-hassle transaction. Arranged test drive and pre-qualification for credit on line, and when we showed up the next morning everything worked like a well-oiled machine. Friendly, professional, and above all-- no gimmicks.Best car buying experience ever. Wish I had discovered Marquardt years ago.

Amazing Service

Tom Ostrow was very helpful. I spoke with him and with in 24hours he had found me a car to my specification, that wasn't even on their lot. The whole team helped me feel welcomed and respected and they definitely have the customers best interest in mind. The mechanics and even Tom himself looked over the car before I arrived to give me a clear picture of what car I was getting.Frank White handled my paper work with precision as well as making sure my warranty and financing was within my price range.

Outstanding Dealer - Troy Kent a pleasure to deal with

Traveled from Milwaukee area where we had bad experiences and had great results at the Barrington Buick dealership in purchasing a 2015 Enclave. Troy Kent was extremely helpful in showing us the new car and working with us on price and trade. It was a totally refreshing experience compared to poor help we got in the Milwaukee area. Would highly recommend this dealer and Troy!

New Vehicale Lease

Great, friendly and professional. Carey and Ray worked with us to get us the specific Enclave color and trim, & accessories we wanted at a price that was affordable and all within 72 hours of our initial visit.

Superb Service

Tim my salesman was excellent and answered my many questions. The whole event was well done and it was painless for me. Love my new vehicle.

So pleased...

Novi Cammarata was incredibly accommodating. He worked hard to be sure we were happy and even stayed late so we could come in and see the car for the third time. We were very pleased and love our Acadia.

Exceptional sales staff

Cannot imagine buying a car anywhere else. The people make the difference. I would come back to Marquardt without hesitation or reservation. The folks that I have dealt with have earned my trust.

Excellent!

Mike did a great job in the service department. Spent some time with Troy in possibly trading in my vehical for either a 2014 or 2015. Even though I choose not to do this this year, he was quick, efficient, and professional in handeling the current value of my Yukon and options. Marquardt will see my business for a new vehical either next year or 2016.

Great, friendly service

Troy Kent and Frank White made the whole experience pleasant and easy. I was very impressed with their professionalism and friendliness. I would highly recommend this dealership based upon my interactions with them.

Great, Friendly Service

Troy Kent and Frank White made my experience not only painless, but actually enjoyable. They were great, friendly, professional and worked hard to give me the truck I wanted at a great price. I highly recommend this dealership based upon my interactions with them.