Marietta Auto Sales

4.2
Overall Rating

Customer Service: 4.3 Buying Process: 4.3 Quality Of Repair: 4.4 Overall Facilities: 4.1


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No Pressure Sales!

4.5
Mrssld on 11/12/2016

Customer Service: 5.0 Buying Process: 4.0 Quality Of Repair: 5.0 Overall Facilities: 4.0

Staff were all very helpful and honest! We were driving a long way to see the car so they made sure it was ready for us... all gassed up and clean! Would definitely recommend!!


Great service!

4.3
Mona on 10/08/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 3.0

Customer service was great, not a pretty showroom, but didnt matter.


Excellent experience

5
Bryan and Leslie on 09/15/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Excellent experience all around. Tony was my salesman and was very polite and helpful. Between he and the finance department my wife and I were able to walk out with a car better than we expected and with a better payment and fine plan than expected. Highly recommend marietta auto sales.


Easy carbuying experience

5
happycarbuyer on 08/31/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Mia was great!!! She responded when she said she would, wasnt pushy and really helped us out as the customer. The new facility is great and spacious! Wonderful pricing!


Outstanding Salesman

5
Kecia on 08/16/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I recently purchased two vehicles from JJ at Marietta Auto Sales. He is dependable and doesn't use high pressure sales techniques. He is the best!!


Poor customer service

1
NathVG on 08/12/2016

Customer Service: 1.0

They don't know what options are even there in their cars and just publish options as they like.


great service

5
joshua C on 08/09/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Easygoing experience great service was nice to be able to do the test drive alone car was in good shape and price was right


Poor customer service

1
Raptors user on 08/06/2016

Customer Service: 1.0 Buying Process: 1.0

Poor customer service Poor customer service Poor customer service Poor customer service


SANYO

5
Sanyo on 07/25/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Hasani was the "MAN"!!!!!!The best thing since slice bread he was awesome couldn't have asked for a better salesmen.


Very pleased!

4.7
CJ on 07/23/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 4.0

Incredibly Professional salesmen and finance team! Very smooth buying process with NO hassle.


Great Experience

4.7
DavidRH on 07/11/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 4.0

We have been looking for a used Sienna, and found one that met our specs through the USAA car buying service. The dealer was Marietta Auto Sales. The car was just as advertised, and we had an excellent car buying experience (which is really saying something with a used car!).


great service.

5
Angela on 06/25/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Enjoyed working with Marietta auto sales. Nice and professional.


Nice doing business. I didnt feel rushed into any

5
Dana G on 06/20/2016

Customer Service: 5.0

Great dealership. Very smooth transaction especially working wih Robert Greely. I would definetly recommend


Great service

5
Jen on 06/18/2016

Customer Service: 5.0

Bought great car in great condition. Great service. Worked with JJ and Clevelin would recommend them to anyone and will definitely come back.


Awesome Costumer Service

5
Michele on 06/17/2016

Customer Service: 5.0 Overall Facilities: 5.0

Awesome service, super friendly staff, and overall great experience!


Great customer service!

5
Dr. Beck on 06/14/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Great customer service! JJ was very nice and patient! All staff were so polite and accommodating. They offered us bottled water, comfy couches to sit and wait, bathrooms were very clean! JJ did not haggle us or push us to buy something we were nor looking for. He was patient and fair. We are very happy with our 2010 4Runner and car buying experience!


Great service! Nice people

5
Jason on 06/11/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Very good experience. Nice salesman and GM. I would definitely buy from them again!!


Great Service!

5
Brooklyn Miller on 06/10/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Great service and a fantastic price! Would recommend Marietta Auto Sales to anyone!


Great customer service

4.5
Wphasty on 06/04/2016

Customer Service: 4.0 Buying Process: 5.0

MJ was very helpful and very friendly! Great place to buy a car from and would highly recommend buying it from MJ!


Friendly dealership

4
Fordtruckfan on 06/04/2016

Overall Facilities: 4.0

Friendly team. Robert greely was good to trade with. Very helpful and courteous


Great Service

5
KJan on 06/03/2016

Customer Service: 5.0

I had an excellent experience. J.J. was exceptional. He guided me through the process and I recommend him to all potential buyers. He answered all of my questions and concerns. Marietta Auto Sales is exceptional.


Great cars and great people

0
Sophie Sorenson on 06/03/2016

I just bought my second car here at this dealership and both of them have been amazing cars!! They have amazing selections and care about what you really want!


Fast service/warming

0
Janay on 05/27/2016

Fast and coureous service.. Great customer service.friendly service. Made sure the customer was satisfied and would definitely recommend a friend or family.


Awesome experience fantastic customer service

0
JB1984 on 05/22/2016

Had a fantastic experience with Robert. Very knowledgeable and respectful. If you high-end cars, this is the place


Stop the car

3
Charles on 05/17/2016

Customer Service: 3.0

Stop by for a drive. They have what you need. Call ahead to make sure they have the option you are seeking.


Great service! Very professional, super nice to de

5
Julie Ellingsen on 05/09/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

All around great experience, highly recommend:) ask for Robert!


review

5
DwyaneWd on 05/05/2016

Overall Facilities: 5.0

your service is quite good and I think is the best I have ever seen. I love your contact attitude after I send you the email. Really thank you for your help and I will recommend this dealer to my friends


Great service.

5
BGreviews on 04/29/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Aaron was very nice. He was very understanding and congenial. The environment was also very nice.


Great Service

4.7
Djmrrsn3188 on 04/28/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 4.0

Great service!!! They worked hard to make sure I was able to leave the lot with the car I wanted. Thanks JJ!!!


Great Service

4.7
Djmrrsn on 04/28/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 4.0

Great service!!! They worked hard to make sure I left the lot with the car I wanted!!!


Great Service

5
GoDJ on 04/28/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Great service, they worked hard to make sure I left with the car I wanted!!!


Great buy! Brittney bell

5
Brittney Bell on 04/12/2016

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I was in the market for a SUV and the gentlemen at Marietta auto sales took care of us great!!! Arthur king & tamark duffus were great and answered all questions. We purchased a ford explorer and it was clean and running strong.


Fantastic Service

4.7
Brad on 04/06/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 4.0

Aaron was fantastic in getting me in the Dodge Truck that I wanted! He allowed me to take it to a Dodge dealer and get inspected and they had nothing but good things to say about the truck! Tamark was awesome to work with and made the financial side easy to close out the deal! Thank you both!


BMW X5 Customers

4.7
Martin on 03/16/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 4.0

My wife and I spent the day looking at several different BMW X5. But each one had a problem with either the interior or the exterior, so we just couldn't decide on any. Until we stopped to look at a BMW X5 35D at Marietta Auto Sales. We met Aaron Cooper, a salesman there who was very nice and extremely informative about the BMW line. We spent a little more than we set our budget for. But the vehicle was in immaculate condition and Aaron gave us a very thorough demonstration. I will absolutely return and also tell all my friends and family about my experience and the great line of luxury vehicles that M.A.S. had in stock. Thanks to Aaron and the crew for a no pressure experience.


Nice and friendly!!

0
Vong Khamkouna and Jane Khamkouna on 03/14/2016

Nice and friendly service!! They got me the best deal they could with my situation.


Great experience

0
Jon on 03/12/2016

We had a great experience buying a Lexus and we bought a used car. We had a friendly salesman and they gave us a good deal on a trade. We will be back. We recommend this dealership to others


Easy and quick

4
Jtd on 03/12/2016

Customer Service: 4.0 Buying Process: 4.0

Painless purchase done quick. Got the car I wanted for the price I wanted.


Great service

4
Cynthia Shingles on 02/21/2016

Customer Service: 4.0 Buying Process: 4.0

Arthur King was very helpful and knowledgeable. Arthur even put in $20 of his own money for gas. I was telling him that every time I buy a vehicle, they always give me a tank of gas but he told me that Marietta Auto Sales can't afford to do that.


Great deals

4.5
Sam on 02/20/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 3.0

Adolf was good with keeping in touch and being straight with me. Cleveland work out the best possible deal for me and got me on the road as a happy customer


Great service

5
Harold on 02/20/2016

Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Overall service good a lot of variety of cars in years cars are affordable Overall I enjoyed my experience here.


Great service

0
Gonzo on 02/20/2016

The experience was beyond what I expected. I will recommend this dealer to many of my friends


Great Service!

0
Clint on 02/20/2016

Great Service! Very friendly and quick service. Great selection of premium vehicles.


Good people

4
D89banks on 02/18/2016

Customer Service: 4.0 Buying Process: 4.0 Quality Of Repair: 4.0 Overall Facilities: 4.0

Good service good people family willing to work with you


Extremely Pleased!

4.8
Ellen B. on 02/16/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 4.0

I was in the market for a Honda Pilot and had done my research. When I saw a 2011 Pilot online at Marietta Auto Sales, I knew it was a great deal -- AND low miles! On Christmas Eve, my husband and I went to test drive it. We worked with Trent, a fantastic salesperson. On our test drive, we swung into Pep Boys to have the Pilot checked out, which we had planned to do and which Trent encouraged. The tires were worn (there was a nail in one, which was irreparable) and one USB port wasn't working correctly. Marietta Auto Sales has their own service center, so they repaired the USB port issue. They were firm on the price (which I already knew was good), but they offered us four new tires at the wholesale price AND put them on. We had secured financing elsewhere, and the entire purchase process was incredibly smooth. Don't be put off by the building. Do your research so you'll know a good deal when you see it. We could not be happier.


Great car. Great dealership.

4.5
Jhooks on 02/13/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 4.0 Overall Facilities: 4.0

Will come back for next purchase! We found this on the internet and were very pleased! We will be recommending them to friends.


my search is over.

3.7
Nynette on 02/10/2016

Customer Service: 4.0 Buying Process: 4.0 Overall Facilities: 3.0

I found the car LEXUS RX350, I wanted for a fair price. They sale luxury cars, which I liked. I found JJ and Clevelin to be helpful and gave me very good customer service. I asked a lot of questions and they did not appear to get tired of me. I would have like a 30 day complimentary warranty form the company but other than that I like this place. I've already referred a friend to Marietta Auto Sales.


Fantastic experience!!! Very professional.

4.7
Dave and Sandy on 02/08/2016

Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 4.0

We came looking for a specific 1st car for our daughter. The faculty and the cars were very impressive. The finance side was very professional also. Great experience with all staff we encountered.


Great experience

4
Sam on 02/08/2016

Customer Service: 4.0 Buying Process: 4.0 Quality Of Repair: 4.0 Overall Facilities: 4.0

Great experience. Nice clean cars. Wide variety of cars. Personable people. I feel like my car was nicely taken care of here.


Excellent service.

0
Mac41 on 02/06/2016

Thanks Robert. No pushiness. Great job. Positive experiene. Felt at ease.


Great dealership

5
Anuar on 02/05/2016

Customer Service: 5.0 Overall Facilities: 5.0

The Marietta auto sales awesome place to buy the fresh and clean car , my sales was Jj and hi did great job .


Super easy car buying experience, I'll be back!!!

5
Chris on 02/04/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I had a very good experience with than and would certainly buy again!


2013 subaru brz

3.3
Ihuerta10 on 01/28/2016

Customer Service: 3.0 Buying Process: 3.0 Overall Facilities: 4.0

Just bought my subaru brz! Friendly sales people. Happy with my vehicle .


Great dealership !!!

4
Lisa G on 01/15/2016

Customer Service: 4.0 Buying Process: 4.0 Overall Facilities: 4.0

I had a wonderful car buying experience here!!! They took their time with me and explained everything. Ask for JJ!!!


Excellent car and great prices.

5
Vanessa vancol on 01/09/2016

Overall Facilities: 5.0

Excellent car great prices, they will not negotiate the price... so dont try. They said no with a smile and very polite. The price was good so we bought it for the asking price. Manager Rick was a very nice guy. And sales associate JJ was cool no pressure at all. Thanks for a great experience on our fantastic luxury vehicle.


Great experience.

4.5
Nfitts on 12/22/2015

Customer Service: 5.0 Buying Process: 4.0 Quality Of Repair: 5.0 Overall Facilities: 4.0

Great folks and good experience. Purchased a used Audi. Would highly recommend.


Great Customer Service

5
BPower81 on 12/14/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Brian and JJ took care of every one of my needs. I would recommend them to all of my friends and family. Great customer service all around!!


Great Service and care for the Customer

5
LS on 12/13/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Trent was great and really had the Customer at the top of the list. Selling the car was secondary.


Mr. Saint

4.7
Jacque on 12/11/2015

Customer Service: 4.0 Buying Process: 5.0 Overall Facilities: 5.0

I found them online and the very same day I drove up to look at the car I had seen. A day later I was driving home with the car I wanted. I love my car and will definitely refer my people to them. The only down side was they gave me the car with the fuel light on, smh!. I had to drive to the neareat gas station before I could go home. Called the next day and end up talking to a very rude lady. I did not call to ask for gas money, but to let them know that they should be careful next time, but without even letting anyone talk, she said we do not provide gas money. Very rude. I hope she's not the one that answers the phone all the time. Real bad for business.


Friendly people, good deals, great vehicles

5
SnowSledder on 12/08/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Bought a car. They did me right. .Friendly people, good deals, great vehicles.


CGSders

5
cgs on 12/05/2015

Customer Service: 5.0 Buying Process: 5.0

Very good dealership excellent inventory and customer service


Couldn't get a return call, only automated emails

1.5
Nick R. on 12/03/2015

Customer Service: 2.0 Buying Process: 1.0

I requested information via email about a car I was considering and never heard anything back. A few days later I called and spoke with a salesman and asked my questions to which he said he would get answers and call me back. It's been about a month and I have yet to hear anything from this dealer other than automated emails asking if I'm still interested in purchasing a car from them.


Awesome!!

5
Jallen on 11/20/2015

Overall Facilities: 5.0

Adolf was so great and I love my car! I got a 2006 Chevy Equinox.


Happy customer. Friendly salesman.

3.7
Roro I on 11/19/2015

Customer Service: 5.0 Buying Process: 4.0 Overall Facilities: 2.0

Easy financing just had to wait a while to be seen. Other than that, every thing was ready for me to sign and drive.


Marietta auto sales

5
Evelyn on 11/10/2015

Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

THIS DEALERSHIP IS AMAZING!!! Literally nicest people ever and make sure you know exactly what your getting into and they work with you they are the most helpful people ever!


great service

5
Talicia Grimes on 11/04/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

They had my car it was perfect!! I can't wait to drive it!!!


Great service, love my Ford Truck

5
Hugh on 11/03/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I came here to purchase a Ford f150 Roush edition and I love it! My salesperson Marcus was great and so were the Managers Otis and Brian. I would definitely recommend this place to anyone looking for a used car.


Great Experience

4.8
Maggie Walsh on 11/02/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 4.0

We drove 285 miles to get the right car at the right price. Donnie test drove the vehicle for us and had the service department take care of a rattle in the air vent. We put down a refundable deposit to hold the vehicle for 3 days. Once at the dealership, we were pleased with the vehicle, paid remaining agreed upon balance, signed the paperwork and drive 285 miles home. Very pleased--would do it again.


BMW X5 Purchase

0
BMW X5 on 10/18/2015

I found a BMW online and located the dealership. Called them, setup an appointment and all went to plan. Drove down and purchased with Trent and had a great experiance. Highly recommended.


great people at Marietta Auto Sales!!

4.8
Afton C on 10/10/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 4.0 Overall Facilities: 5.0

Everyone bent over backwards to make sure everything was taken care of on our used HOnda. We were very impressed that smiling, gentlemanly, caring care was taken for a very tired woman who had had recent surgery while her husband got financing for the car! There was not one frown or sign of iinconvenience by anyone, and we felt that no matter what we needed it was not a problem. You will be very happy with your experience here. Come buy a car!!


Great sale at Marietta Auto Sales

4.5
Brent on 10/10/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 4.0 Overall Facilities: 4.0

We had a great experience at Marietta Auto Sales. Low pressure and were willing to make a deal. There were a few things on this older Honda that they took care of.


Easy buying process

5
Dimitri on 10/10/2015

Buying Process: 5.0

Spoke with a sales manager (Robert) and they made the processs very smooth.


Low prices, clean cars

5
Richard Krouse on 10/09/2015

Overall Facilities: 5.0

Trent the salesman and Brian the manager took great care of me! My new Lexus runs great and I'm happy with my purchase. I'm definitely gonna do business with this lot again.


Terrible Experience

1
122rbjk on 09/04/2015

Customer Service: 1.0 Buying Process: 1.0 Overall Facilities: 1.0

I would NOT recommend buying from this dealership. 3 weeks ago tomorrow we traded in our SUV. A few days ago a payment was taken out of our account for the loan! Come to find out they never paid off the loan!! I received nothing but excuses from them about their mistake (which they never admitted to or apologized for). No one followed up with me or returned phone calls; I had to call them for answers...still trying to get answers becaus the loan still has not been paid off! Oh! Did I mention the SUV is now listed on they website FOR SALE!!! Do yourself a favor and do not buy from this dealership!


Great!!!

5
Eugene French on 09/01/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Very good experience. The salesman ,Hector, was very knowledgeable and non-pushy. I recommend that anyone looking for a great car buying experience to definitely come here!


Great service

5
Kromig on 08/22/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Right parking area but worth the drive! Friendly staff!


Great experience

5
Josh C on 08/15/2015

Customer Service: 5.0 Buying Process: 5.0

Note this is a review for our second car purchase. ood experience! Would recommend to a friend no doubt. Great service and friendly staff. Bought two cars and staff were patient while we test drove many.


Good experience

4.5
Jmc01 on 08/15/2015

Customer Service: 4.0 Overall Facilities: 5.0

Good experience! Would recommend to a friend no doubt.


Marietta Auto Sales

4
Elena on 08/15/2015

Customer Service: 4.0 Buying Process: 4.0 Quality Of Repair: 4.0 Overall Facilities: 4.0

They were really helpful in finding a good fit for me. Seemed a bit snobby at first, but overall great experience!


Excellent Experience

5
Bradley on 08/14/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I had an excellent experience with Marietta Auto Sales. Their staff is extremely helpful and friendly, the selection to choose from was great, and they were very helpful with answering and assisting me with all of my questions I had. I would definitely recommend Marietta Auto Sales.


Overall Satisfied

4
Nathan on 08/10/2015

Customer Service: 4.0 Buying Process: 4.0 Overall Facilities: 4.0

Overall I was fairly satisfied, I got a good car for a good price, you would expect any used car to have some issues, the issues i had to deal with were small and cheap so im happy. When i first got there a new salesman greeted me, it was his first day there and he tried his best, although he wasnt much help he tried his hardest and it was his initiative that i appreciated most. I would defiantly consider buying a car from these guys again in the future.


Gold 535i

4.2
Carlin on 08/10/2015

Customer Service: 5.0 Buying Process: 4.0 Quality Of Repair: 4.0 Overall Facilities: 4.0

Great buying process! The car was amazing and the people were great. They made the car buying process easy and did a good job with presenting for the specs of every vehicle. I would purchase another vehicle from this place because of their friendliness and business approach.


John colister

4.8
Rad on 08/06/2015

Customer Service: 5.0 Buying Process: 4.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Great process! John colister is the best! I had a quick experience and everything was done to my liking.


Great experience

4
AJ on 08/06/2015

Customer Service: 5.0 Buying Process: 3.0 Overall Facilities: 4.0

John C. worked very hard to get me into the car I wanted. So glad I decided to stop here!


Great service

3.8
Taj on 08/05/2015

Customer Service: 5.0 Buying Process: 4.0 Quality Of Repair: 3.0 Overall Facilities: 3.0

John and Yolanda provided great service. I was pleased with how they worked with me. I would recommend the lot to others.


2013 Honda Accord Coupe

5
J Crow on 07/26/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

We purchased this car for our son and drove 6 hrs. to buy the car. They were great to work with on the phone at the beginning and were great to deal with when we got there. Everyone was so friendly and nice. We would use them again if ever looking for a new car. Thank you for being so nice and easy to work with.


car totaled

4.8
dale on 07/16/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 4.0

Helped me get into a car 2 weeks after my car was totaled out. This guys are professional thanks for everything.


Awesome place. ask for Willie

5
Gates1 on 07/06/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Great selection and knowledgable salesman. We were in and out really quickly and didn't feel pushed or rushed.


Reggie Thompson

4.5
Reggie Thompson on 07/06/2015

Customer Service: 4.0 Buying Process: 4.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Great service busy dealer with amazing cars. If you are looking for a great used car visit this location


These guys are Awesome!

4.8
Greg S. on 07/04/2015

Customer Service: 4.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Had a really pleasant experience. Got a great price and car I bought was $2,500 less than anyone else. Trent and Willie were just great.


Great service

4.2
Dominique on 07/04/2015

Customer Service: 4.0 Buying Process: 4.0 Quality Of Repair: 5.0 Overall Facilities: 4.0

Great fast service. People were very helpful and helped me find my car really fast. Prices were very affordable too.


Had a great experience

0
Terrynicholsjr on 07/03/2015

We had a great shopping experience here. Great customer service and quality vehicles. I will recommend this dealer to my friends. Willie really helped us out and mase the process very painless for me an my wife. We have been test driving alot of cars on a lot of lot and Marietta Auot Sales has been a heaven sent.


Hector is great sale rep.

0
Adam on 06/29/2015

came to this dealer with a friend to look for a car. Car is clean, reasonable pricing. Hector was the sale rep.


Hector is the guy to talk to

4
Satisfied on 06/19/2015

Customer Service: 5.0 Buying Process: 4.0 Quality Of Repair: 4.0 Overall Facilities: 3.0

The buying experience was what you'd expect. Found the car and it was amazing. Only problem is that repairs to the car take forever and not a very good customer waiting area.


Saved the Best for Last

4.8
Johnny P. on 06/16/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 4.0

I knew the car I was looking for, an Acura TSX. I made a list of the 5 best choices in North Georgia. Marietta Auto Sale had one of the cars. I was worried at first, because I had read mixed reviews of the dealership online. After seeing every other TSX on my list, I headed over to Marietta Auto. I can honestly say, the reviews I read had them all wrong. My fiance and I were met by a friendly representative as soon as we started looking at our TSX. The representative that helped us was James, and he was as solid as they come. He gave us the opportunity to test drive the car and helped us find a list of mechanics in the area to check the car out. We went to a nearby Firestone to have the TSX looked at. We found a code that suggested issues with the O2 sensor. We went back and told James about what they found, he replied, "Ok. Let's get that taken care of." He drove the vehicle around back and their onsite mechanic took care of the problem immediately, no questions asked. As soon as the problem was fixed, I met with Otis to complete the financial paperwork. I can honestly say that the entire process was painless and actually enjoyable. The best part is that I got the exact car I wanted, beautiful condition inside and out, for a price I couldn't believe. Otis worked to get me my car, plus a 3 year warranty for under $200 per month. I couldn't be happier. Thank you Marietta Auto Sales. I will definitely be coming back for one of those BMW's ;)


Ask for James

5
Tiffany pabon on 06/13/2015

Customer Service: 5.0 Buying Process: 5.0

Great deal on the car. Exactly as appeared online. Very happy with purchase.


2007 Chevy Tahoe

5
Everetr on 06/11/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

So I saw this 2007 Chevy Tahoe online and fell in love with it. Went in and brokered the deal and was taken care of professionally aND courteously. The prices here you can't beat. I got a great deal on a great car. Couldn't be happier.


Best car-buying experience ever

4.8
Ray and Dee on 06/09/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 4.0

These guys are fantastic to deal with. Got a great deal on a great car and couldn't be happier. Our next purchase will be from Marietta Auto Sales.


Great people. Great car

4.3
EhinAtl on 06/06/2015

Customer Service: 5.0 Buying Process: 4.0 Overall Facilities: 4.0

The people here were very helpful and understanding as we took a long time to decide. In the end it was a great deal for both parties. Be careful driving in as the lot is Full of cars to choose from


great place to buy a car

3.8
outkast24 on 05/28/2015

Customer Service: 4.0 Buying Process: 4.0 Quality Of Repair: 4.0 Overall Facilities: 3.0

This is a really great place. I experienced really great customer service an Wil definitely reference Thai place to future car buyers. The people were reasonable an showed care to purchase of vechile.


marietta auto sales

4.5
Kirsten Southerland on 05/23/2015

Customer Service: 5.0 Buying Process: 4.0 Quality Of Repair: 4.0 Overall Facilities: 5.0

My husband just purchased his Infiniti and the dealers James & Ricky did a awesome job !


Nice Dealership

4.3
David on 05/22/2015

Customer Service: 5.0 Buying Process: 3.0 Overall Facilities: 5.0

Very nice facility and great customer service. Was able to get a good deal with a trade in.


Highly recommend

5
Bcrom1 on 05/19/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I had a great sales experience at this dealership. I bought a 2012 scion TC and it was a very reasonable price, which is why I came to them in the first place. The staff Was very professional and courteous at all times. I am very happy with the sales team and my car! Highly recommend dealership!


Quick and easy car buying process

5
Jocelyn on 05/15/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Quick and easy car buying experience, salesman Sonny was nice, knowledgeable and helpful.


excellent

5
Simone Baker on 04/27/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

They took really good care of me and made this a great experience. The whole team was friendly and I will be back for my next used car


Great Dealership

5
Lorraine on 04/19/2015

Customer Service: 5.0 Overall Facilities: 5.0

Fantastic customer service,knowledgeable about cars. We love Andre!!!!!


Great Experience

5
Shondrial C on 04/11/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Nice professional staff, great selection of cars, I'm happy with my purchase of a 2011 Acura MDX.


Car buyer!!

4.2
Priscila Davila on 04/10/2015

Customer Service: 5.0 Buying Process: 4.0 Quality Of Repair: 4.0 Overall Facilities: 4.0

I have bought two cars here at marrietta autosales and it has been great. The prices are reasonable and the staff is great. There has not been a better dealership than marrietta autosales. I really enjoy buying my cars here that is why i decided to buy another car at this dealership. There has not been a problem with the staff or anything at all. Any problem i have had with the car has been treated correctly.


Great place!!

5
Joey on 04/08/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Great place, nice guys and clean cars!! I'll definitely recommend these guys to anyone!!


Car buyer

3.5
Gia on 04/07/2015

Customer Service: 4.0 Buying Process: 3.0

Pretty good experience. Hasani was very cheerful and very responsive when seeking solutions to questions that he could not readily answer. Excellent demeanor; this is the guy you want to ask for when you visit.


Excellent Service!!!!!!

5
Aquilla Perkins. on 04/07/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

My husband and I had a great experience at Marietta Auto Sales. Our salesman Hasani was very attentive and patient with us. We finally settled on a Infinity M35 and very pleased with our choice. Thank you Hasani.


customer TLC

4.2
super cooper on 04/07/2015

Customer Service: 5.0 Buying Process: 4.0 Quality Of Repair: 4.0 Overall Facilities: 4.0

They answered all my questions with grace and knowledge and were extremely helpful in finding the car I wanted and working with me so that I had all the help and insentive I needed to get the car I wanted. Even when the battery wouldn't start the car, they quickly and gladly took it upon themselves to purchase and replace the battery. And with their large variety of vehicles on the lot, I would recommend anyone to look into buying from Marietta Auto Sales.


Car buying experience

5
Terrance on 04/03/2015

Buying Process: 5.0

My buying experience was great her and Hector was a great salesman. Hector went the extra mile to close this deal! my wife is happy with her new Mercedes!


great customer service

5
james, otis on 03/12/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Wonderful experience, and a great Customer Service. With a friendly attitude. Always smiling and always greeting customers with an positive attitude. Wonderful deals a beautiful vehicles.


Great Service

5
Keith on 03/11/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

They was great. I like the way thy handle they business. Coming back here to get my next vehicle.


Lexus 2005 es 330

5
Lexus 2005 es 330 on 03/09/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I bought my first car at Marietta Auto Sales. I love this place. Everyone is so friendly and nice. They're willing to do everything just to make sure that ur 100% satisfied with the car before your purchase. All of the dealers are so polite and extremely professional. I'll definitely recommend this place to whoever needs a great used car. You can say no to good services :)


Great staff and service

4.3
Jte12 on 03/08/2015

Customer Service: 5.0 Buying Process: 4.0 Overall Facilities: 4.0

Very simple buying process with a very helpful staff. We drove from out of state and wasn't disappointed!


Exceptional Customer Service!

5
Youngs on 02/27/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Andre my Sales Represenative was great! He was welcoming and friendly. He helped me get my 2007 Toyota Camry, fully loaded! The finance represenative, Otis, was very knowledgeable and he made it happen!


Very Good Service

4
reese on 02/27/2015

Customer Service: 4.0 Buying Process: 3.0 Quality Of Repair: 5.0

They were very real and alert with service. They are cut dry with their sales and it's normally a pretty good deal. I am happy with my purchase from this establishment so far.


Excellent quality, fast and courteous service

5
Perry on 02/24/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

These guys really pay attention to detail and check these cars out before showing. Excellent quality vehicles, best pricing. Glad I came back to shop with them. Victoria took great care of me.


Easy to work with!

4.7
A. Papajohn on 02/13/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 4.0

So happy with my purchase. We didn't have to look long before finding a perfect fit for our family. They provided great customer service and didn't make us feel pressured like some other dealerships can make you feel! We would definitely recommend them to anyone in the market for a used car!


The price is right at the Marietta Auto sales

4.7
nara.sameth on 02/12/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 4.0

Been shopping around to buy car but finally find Marietta Auto Sales has the best prices. Just bought one from their dealer today. Go home happy :)


Nice experience!

5
M. Kane on 02/12/2015

Customer Service: 5.0 Buying Process: 5.0

Very laid back dealership. No high pressure sales. They encouraged me to have the car checked out by my mechanic. I was able to negotiate a better deal on the car that I wanted. Overall a pleasant experience which is not usually the case when buying a car.


LS 460L

5
Rawlo on 02/09/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Victoria Thompson was very professional and attentive with assisting me with my purchase of a 2007 Lexus 460L. I would recommend her to anyone who is looking for that special car!


Tina Character

5
Catina Character on 02/08/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I recommend this dealership to anyone looking for a great deal on used vehicles. They offer excellent customer service and high quality vehicles. My salesman was named James who was able to negotiate a great deal on the vehicle of my choice. Please visit Marietta Auto Sales for your next vehicle purchase.


Awesome service and atmosphere

5
Jessica Hawkins on 02/06/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Victoria is AWESOME we told her what we wanted and how much we wanted to spend and she made it happen very direct and to the point. The entire staff were very laid back and well informed when answering our questions! Definately refering family and friends


Excellent experience, great financing options

4.8
DrSpence on 02/04/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 4.0

Excellent experience, Victoria was friendly and professional and helpful during the process. They have the best financing department, Otis was able to get me a great deal even though I don't have the best credit.


A very pleasant experience

4.3
Rafael on 02/04/2015

Customer Service: 5.0 Buying Process: 4.0 Overall Facilities: 4.0

What a pleasant experience it was to purchase our 2008 Toyota Prius from this dealership. Victoria was amazing! She help us from the initial email, to us departing with the vehicle. If you want a great vehicle at a very competitive price you SHOULD come to Marietta Auto Sales. Thanks to Victoria and the Team; Rick, Yolanda, Robert and James. One of the best experiences purchasing a vehicle. Ciao, Rafael


I bought infinity here. it's great experience

5
Jay Patel on 02/04/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Victoria is nice ales lady see her. I came from Alabama and got an 2013 Infiniti G37 the process was quick easy!!! Go to Marietta Auto Sales


Mrs Satisfied

5
Satisfied customer on 02/02/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I dealt with Victoria who was pleasant and made my car buying experience an ease. I bought a 2009 Honda Pilot which was at a very competitive price considering the low mileage. I would definitely recommend Marrietta Auto Sales to anyone looking for a quality used car.


Satisfied

5
Mrs.satisfied on 02/02/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I dealt with Victoria who was pleasant and made my car buying experience an ease. I bought a 2009 Honda Pilot which was at a very competitive price considering the low mileage. I would definitely recommend Marrietta Auto Sales to anyone looking for a quality used car.


Great company!!!

4.3
Mrs Satisfied on 02/02/2015

Customer Service: 4.0 Buying Process: 4.0 Overall Facilities: 5.0

I dealt with Victoria who was pleasant and made my car buying experience an ease. I bought a 2009 Honda Pilot which was at a very competitive price considering the low mileage. I would definitely recommend Marrietta Auto Sales to anyone looking for a quality used car.


straight up guys

4.7
mficken on 02/01/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 4.0

These are some good folks who want to move cars and let their customers leave happy, and that's how I left -- very satisfied.


There the best dealers around!

4.5
David Grant on 02/01/2015

Customer Service: 5.0 Buying Process: 3.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Victoria is my girl.....probably got on here nerves but she dealt with me and made the deal happened. All the other guys were helpful also....


new car

5
cristine on 01/30/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Loved ther service here just got my 04 vibe for the best price!!!


Great Service!!!

5
Robert S on 01/30/2015

Customer Service: 5.0 Buying Process: 5.0

I want to thank Ms. Victoria for an outstanding experience. I'm from out of State and I've purchased a 2013 Honda Odyssey with low mileage.


Mercedes

4.2
bmgroup on 01/28/2015

Customer Service: 4.0 Buying Process: 5.0 Quality Of Repair: 4.0 Overall Facilities: 4.0

Victoria was awesome and very helpful. Purchased a Mercedes C230. My overall experience was good.


Car Purchasing

3.5
Audra on 01/26/2015

Customer Service: 5.0 Buying Process: 3.0 Quality Of Repair: 3.0 Overall Facilities: 3.0

My experience with my sales rep Victoria was exceptionally good. She has a great personality and she made the car buying experience tolerable. There office is small, but they have a nice selection of luxury cars. The price for my car was decent and afforable. I purchased a 2010 S40 Volvo and I am please with it so far, but I didn't like the fact I was not giving a full tank of gas when I purchased the car.


Great experience

5
Kandice grant on 01/25/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Great service Victoria was our Rep she was Great!!!!


great service !!!!

5
crystal on 01/24/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

i recommend victoria thompson !! she is friendly and willing to help satisfy your car needs !!! wonderful buy !!


nice service

3
amanda on 01/22/2015

Customer Service: 3.0 Buying Process: 3.0 Overall Facilities: 3.0

Hi. My custumer service representative was Victoria and she was awesom so im very happy.


Great Customer Service! Ask for James!

5
Luxury Liv on 01/21/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

James was very helpful and polite. I am new to the car buying experience and he made me feel so comfortable! I felt like I had a brother helping with my buying experience. Also, the manager, Robert is very knowledgable and only sells the best! This place is a must for Luxury Car Buying!


Beware of this dealership. Horrible

1
JanetDixson on 01/14/2015

Customer Service: 1.0 Buying Process: 1.0 Quality Of Repair: 1.0 Overall Facilities: 1.0

The sales lady there has no idea what she is doing. Very unprofessional. The worst car buying experience I have ever had. Regret coming to this place.


Marietta auto sales, LLC

3.2
Bmwdriver on 01/04/2015

Customer Service: 4.0 Buying Process: 3.0 Quality Of Repair: 3.0 Overall Facilities: 3.0

Great deals on cars and friendly service. Helped with guiding the entire transaction.


Good overall car buying experience..

3.8
PA on 12/11/2014

Customer Service: 3.0 Buying Process: 4.0 Quality Of Repair: 4.0 Overall Facilities: 4.0

I bought an Odyssey from them couple of weeks ago. I am loving the vehicle and I got a very good price when compared to the KBB price. The vehicle drives great and the dealers service is good. Overall very happy with the car buying experience as there was no haggling involved on pricing. The car is in very good condition and with no issues at all.


Bought my Honda - Good Car & Service

4.3
SR on 12/10/2014

Customer Service: 4.0 Buying Process: 5.0 Overall Facilities: 4.0

I bought my Honda 2 weeks ago at this location and the sale guy gave me a good deal after little bit negotiation and he also threw me a few freebies which make it a worth while deal. Service & price was good. I will be considering buying my wife's car from here next year when we are due on the same.


Marietta Auto Sales

4.7
vishay singh on 12/10/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 4.0

I purchased my 5 series Bmw from them and the car was well priced by far and low milage. Service is excellent and the finance guy was really good at beating down the interest rate


Worst Car Dealership

1
M. Sik on 12/06/2014

Customer Service: 1.0 Buying Process: 1.0 Quality Of Repair: 1.0 Overall Facilities: 1.0

I purchased a car from them on 9/17/14 and paper work got done after 9pm and I was told to come back for detailing the next day. The next morning I put cd in cd player and the cd player is not working. I called them to set up to bring in the car for detailing and cd player to get fix on Saturday and they said okay. I showed up on Saturday and waited 3-4 hours expecting that the work will get done and they didn't do anything to the car not even detail I can still see the mark from sticker that I removed and they just take the cd out but didn't fix the cd player and said that they don't have anyone know how to fix cd player and claimed want to call the dealership to see the cost first and will work thing out. I have called back million times to get the update never available and never return called. They owed me a part that was in writing on paper work and it been after months now and never got it.


Never going back!!!!!!!

1
successisliving on 10/13/2014

Customer Service: 1.0

Just to say the least they do not value their potential customers. Take precaution before visiting there.


excellent service

5
happy customer on 07/29/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

if your in the market for a automobile go see marietta autosales. fred and victoria very helpful great customer service.


No headaches here

4.8
Carrie on 06/05/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 4.0

By far this was the easiest car buying experience my husband and I have ever had! Buying a car could be stressful but there were no headaches here. We got a car that we love and for a great price.


Waste of time

1
Darwin on 03/09/2014

Customer Service: 1.0 Overall Facilities: 1.0

Had a very disappointing experience with one of their salesmen by the name of Michael Brown. My wife and I have been looking for a 2006-2008 Lexus GS for several months, and have looked at over a dozen vehicles in person. One of the main reasons we hadn't bought one yet was because of the overall condition of the vehicles we saw, especially the rims. Saw a 2008 listed on Cars.Com by Marietta Auto Sales, and called to inquire about it. Spoke with Michael Brown. We live in Huntsville, Al., which is a four hour drive from Atlanta, so I asked Mr. Brown to please go out, inspect the vehicle personally, paying special attention to the rims and overall exterior condition of the vehicle and to take pictures of any damage, so I could evaluate whether we were going to drive four hours to look at it or not. He said he would be glad to do so. Called me back a few minutes later, telling me there was no visible damage to the wheels and would rate the car overall as an 8 1/2 on a scale of one to ten, which would make the vehicle in very good condition. Based on his assessment, we negotiated a price over the phone and my wife and I drove to Atlanta the next day to pick up the car. What a misrepresentation Mr. Brown gave of the automobile. Not only were all four rims dented, scratched and in very bad condition, and the dents and scratches were plainly visible, but the overall condition of the automobile was not as represented. Trunk needed to be painted where the paint on the spoiler was worn off and there were numerous deep scratches on the body of the car.My wife and I understood we were looking at a six year old automobile and there would be some condition problems, but this car was far from very good condition, more like fair. When I confronted Mr. Brown about the very visible and severe damage to the wheels, he said when he inspected it for me it was raining and they looked fine in the rain to him at the time. Needles to say, we did not purchase the vehicle from Marietta Auto Sales and my wife and I wasted a whole day because of a salesman's misrepresentation. If a salesman will misrepresent a vehicle to get someone to drive four hours to look at it, he should be avoided.


THE WORST DEALERSHIP IN GEORGIA!!!

1
rx8 on 12/16/2013

Customer Service: 1.0 Buying Process: 1.0 Quality Of Repair: 1.0 Overall Facilities: 1.0

the worst dealership in united states. there are nothing but scam artist here. selling a car without emission and not telling, slapping a temporary tag on the car, first of all its illegal in cobb county and vehicles being sold as-is are not exempt either. when i took my car back the manager told me he will buy back the vehicle on a Wednesday which was only 3 days away, next thing you know it passed 4 weeks and still nothing and every time i called they asked why i wanted to speak to the manager or put me on hold and totally forget. DO NOT I REPEAT DO NOT BUY A CAR HERE!!!!!


Great experience!!!!

4.8
Ruth R on 10/17/2013

Customer Service: 4.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Bought 2008 Lexus IS 250 last week ... Great experience overall . Thanks Fred again!


Get vehicle inspected before buying be ware

1.2
Unhappy buyer on 10/03/2013

Customer Service: 1.0 Buying Process: 2.0 Quality Of Repair: 1.0 Overall Facilities: 1.0

Buyer be ware take the vehicle in to be fully inspected before purchasing, They will look you in the face and tell you nothing is wrong when the vehicle is a lemon. They do not try to make it right either what happened to customer service and keeping your customers happy :(


They don't want to sell cars!

1
MDibling on 09/13/2013

Customer Service: 1.0 Buying Process: 1.0

I submitted multiple online requests about a Toyota Prius over a week ago and have followed up daily with them, but with no repsonse! Waste of time.


My car buying experience

5
Vicky on 07/24/2013

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I loved the professionalism that Robert offered and the way he made the buying process so easy. The first car that I wanted was too expensive so he helped me find a car that was within my budget. The car that I chose is clean and drives excellently! I'm glad I came here!


I never get a call back....

2
Despinoza72 on 07/24/2013

Customer Service: 2.0 Buying Process: 2.0

Three nights ago, I applied for a 2008 Honda Accord Five speed that I saw online. Nobody called me the next day so I called in and spoke with Isabel. She speaks to me in spanish the whole time even though I answer her in english. She didn't even ask me if I preferred spanish or english. English is what I speak at home even though I understand about 75% of spanish and speak about 50%. The finance guy was out of the office for a day and a half but in three days, I have had to make all of the calls and never get any call backs. This is making car hunting VERY frustrating when all I want to do is buy a car from them. smh


How hard can it be?

1
Broadcastboy on 07/22/2013

Customer Service: 1.0

What's the point of having online presence if you leave cars online that have long before sold. Expressed interest online...nothing. No response. When I called it was as if I was from Mars. How hard can it be to hit delete when you sell a vehicle? Just unimpressed. I worked with a much (as huge) larger dealer and they were on top of their game.


BUYERS BEWARE

0
STILL FIGHTING on 07/02/2013

NO ONE EVER RETURNS CALLS, CONDITION OF CARS ARE A LIE, SELLS CARS THAT HAVE CLEARED EMMISONS LIGHT, (GOOD LUCK WITH THAT), EVERY LOANER I WAS GIVEN WHILE MY CAR WAS IN THEIR SHOP HAD SQUEAKY BRAKES AND ENGINE LIGHT. THEY WERE SOLD DAYS AFTER. I WAS LIED TO ABOUT INDIVIDUALS JOB TITLES. I DO NOT RECCOMMEND!!!!!!!!!!!!!!


Simple process, very accomodating.

3.7
Mark on 06/09/2013

Customer Service: 4.0 Buying Process: 4.0 Overall Facilities: 3.0

Danny was great as was the whole car-buying process. I was looking for a good price on a low mileage, 5-6 year old Honda CRV for my daughter to take off to college. I found what I was looking for in the online inventory, stopped by to test drive it on Thursday and came back and bought it on Saturday afternoon.


Excellent Service and Product

4.5
DaveL on 05/30/2013

Customer Service: 5.0 Buying Process: 4.0 Quality Of Repair: 5.0 Overall Facilities: 4.0

We really enjoyed our car buying experience with Robert at Marietta Auto Sales. The customer service and loan process was very straight forward. They gave an excellent price and a high quality 2009 Honda Civic Hybrid.


Got the car!

5
JJGraham on 05/18/2013

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Friendly service and willing to deal! Ask for Robert


Excellent and Efficient Service

5
Anissa Howard on 05/16/2013

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I have a wonderful experience. The staff was friendly and professional. I left satisfied! Thanks to Tony and Robert!!!


Pleasantly surprised

4.3
JA on 05/04/2013

Customer Service: 5.0 Buying Process: 4.0 Overall Facilities: 4.0

It all worked out. Good people. Would recommend to others looking for a car.


worst customer services

1
author on 04/27/2013

Customer Service: 1.0 Buying Process: 1.0 Quality Of Repair: 1.0 Overall Facilities: 1.0

i found this car dealer to be a shame, i looked at a car online and i went to buy the car but i did not get the good customer services and after i was told that they ill sell the car to me and i came with money next day. come to find out the car was sold. do not trust this dealer


buying car

5
brian saunders on 04/26/2013

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

easy place to do business. salesman very easy to work with.


new car

5
qwenyone henderson on 04/25/2013

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

getting a new car from Marietta auto sales was good the service I got form robert and Antonio was grate thank you guys


buying a new car form marietta auto sales

5
thomas richardson on 04/18/2013

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

buying a car for Marietta auto sales was good Robert was very helpful


goodjob

5
kent favors on 04/11/2013

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

great job Robert I would buy a car from Robert anytime and any day service was great thanks a lot


Recent "Purchase"

4
Miss. Maxima on 04/08/2013

Customer Service: 4.0 Buying Process: 5.0 Overall Facilities: 3.0

I recently purchased a 2009 Nissan Maxima. I enjoyed the buying process so far. They sale a lot of cars so the sales men are not as "aggressive" as other dealerships and that could be a turn off. None the less I was determined to get this particular car so I showed up and made sure I got what I wanted. Juan (a salesman there) was also helpful and kind. He did not pressure me to buy and seemed very knowledgeable of the cars I was looking at. I also think that Antonio (finance guy) is a God sent to that place. I'm not too sure I would have kept coming back if it wasn't for him being there. Because it was my first time buying a car Antonio took me aside to encourage me not to feel pressure to buy if it didn't feel right. He made me feel comfortable and I would send anyone to Marietta Auto Sales because of it. We'll see what happens after the purchase, hopefully I won't be back to post anything negative! However, right now I'm grateful to have been a customer of MAS.


Purchashing a vehicle

5
Pam C on 04/06/2013

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I would highly recommend Marietta Auto Sales, team was very professional and courteous. Robert and Antonio were very detail oriented and helpful. My car buying experience was a plus.


Update on previous review

0
DMV Veteran on 03/18/2013

After reading the response to my original review, I contacted them and faxed a copy of the receipt for the emissions inspection. They sent me a check to cover the $25, as promised. I'm still not happy with how long it took them to file the title paperwork, but they corrected their mistake with the emissions inspection and refunded the cost to me.


bad communication

1
carfan on 03/04/2013

Customer Service: 1.0 Buying Process: 1.0

i filled out an auto loan application online and it told me to contact th dealer. i called 3 times and waws told that i would get a call back in which all 3 times i didnt. i have tried to chat online several times about a particular vehicle and no one answers the online chat when it states that dealer is online. i never had to work so hard at giving anyone my bussiness.


Stay on them about filing the title paperwork!

3
DMV Veteran on 02/23/2013

Customer Service: 2.0 Buying Process: 4.0

I bought a 2007 Acura TSX in January 2013 and I love the car. They let me test drive it alone and I was allowed (even encouraged) to take the car to get it inspected prior to purchase. The purchase went smoothly. The problems with Marietta Auto Sales started after the purchase. By law, dealers have 30 days to file the title transfer paperwork so that you can get the registration at the DMV. For some reason, the temporary tag also expires in 30 days (thanks to our brilliant lawmakers). Most dealers take care of this within a few days so you have plenty of time before the temporary tag expires. Marietta Auto Sales took 26 days! I stood in line at the DMV twice only to be told that the paperwork had not yet been filed and I could not register the car in my name. I called the dealer afterwards each time and when I could actually get through to someone in the business office, I was told they 'sell a lot of cars' and would have it done soon. When they finally filed, I went back to the DMV and was told this time that the car was missing the emissions inspection and that the dealer was required by law to provide this prior to selling the car. I assume this law is pretty much unenforceable because the guy at the DMV did not seem all that surprised. So I have to get it done myself...another hour and a half of my life gone and $25 more out of pocket. I'm writing this to warn future buyers and to give Marietta Auto Sales a chance to respond and hopefully to correct their problems so it doesn't happen to anyone else.


vehicle purchase

4.3
Lynne Tripp on 01/29/2013

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 3.0

Received what I came to buy. Very helpful, would reccomend


Example: Great service, clean facilities

5
MELISHER STOKES on 01/21/2013

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

VERY PROFESSIONAL. MADE THE CAR BUYING PROCESS FUN AND EASY.


No need to hold my hand!!!

3.7
T. Jones on 01/13/2013

Customer Service: 5.0 Buying Process: 4.0 Overall Facilities: 2.0

Finally a positive experience. I had intended to purchase a car from another dealership in Cartersville (TR Kia) but I was not respected nor appreciated as a customer. I decided to take my business to Marietta Auto Sales.Upon first approach, I was very apprehensive. Nobody came out to greet me as I randomly searched the lot for what I was looking for. After inquiring in general about the Crosstour, I had wait for bit for the key to be located and the car to be brought to the front.After a bit of patience, I realized that this dealership is a no fuss and no pressure business. Danny patiently answered my many questions, did not badger me, nor did he dismiss me as an insignificant customer. I knew what I wanted. I did my research before I went. I achieved my goal very quickly. Danny was very personable and and professional. The purchase process was seamless. The overall process turned out to be better than I initially thought. By the way..... I love my car.


If it it too good to be true ...it usually is.

1
Kembax on 01/05/2013

Customer Service: 1.0 Overall Facilities: 1.0

We visited this place today and something about this place made me uneasy. First it was hard to even get into the lot. It is small and filled with cars so it is hard to even drive in and find a parking spot. Then there are lots of people that work there walking around but takes a moment to find someone to help you. Even when we got a sales person he seemed busy and distracted and kinda left us on our own. I noticed this place is several thousands dollars less than the same cars I have looked at other places. Most of the cars look good on the outside but you can see scratches and dents on some of them. They don't do a really good job of clean up the inside but that is okay. We looked at one car that just came off the truck and it had the worst smell. I don't know what kind of normal activity would leave that kind of smell. Me and my husband both smelled it and thought dead body. It made me wonder where they get their cars from and why they are so much cheaper. There clean up/body shop in the back reminded me of a chop shop. Again makes me wonder where they get the cars from and how much cosmetic work they do to make them look good but what lies deeper. While we were sitting in the office we overheard another customer complaining about them changing the deal after agreeing to it. Something about this place made me uneasy and instinctively not trust them . So we looked at a few vehicles, did not test drive anything and left!


Worst and dishonest dealer

1
Mike House on 12/25/2012

Customer Service: 1.0 Buying Process: 1.0 Quality Of Repair: 1.0 Overall Facilities: 1.0

The car had many hidden problems. It broke down after 2 months


Find out for yourself

1
Strider on 11/24/2012

Customer Service: 1.0 Overall Facilities: 1.0

This dealer does not negotiate at all! I was even willing to pay the asking price, so I figured at least waive the dealer fee of 4$$ close to $500 since i even have my own financing. They said no. The car is 665miles away so I requested more photos even from a cell phone I told the guy and he said yea ok, never sent them. The deal looks good but I can see scratches in photos that's why I'm hesitant. I may have even still purchased car if some photos were at least sent or even talked to me like I was somebody.


TAKE CAR TO 3RD PARTY BEFORE PURCHASE!!!

2.5
jacketg on 10/31/2012

Customer Service: 2.0 Buying Process: 3.0 Quality Of Repair: 3.0 Overall Facilities: 2.0

Here they let you take the car to third party mechanic to check their cars before you purchase and boy I wish I had done that. I bought an Acura TSX and a week later it needed an oil change. Then a month later my back breaks were squealing because the padding was gone and was breaking on the ring..seriously only a month after purchase! Now almost 2 months later my front breaks I feel are gonna need to be switched soon. If your going to buy a car from here take it to get checked first!!


THE WORST CUSTOMER SERVICE- DANNY -BAD

1
Emiiii on 10/22/2012

Customer Service: 1.0 Buying Process: 1.0 Quality Of Repair: 1.0 Overall Facilities: 1.0

I went to purchase a car and he would not go a dollar down on the price. I told him we will pay cash he did not care at all. Unprofesional, rude!!!! Not sure why they are in business!!! I would not buy a car from them for 50% less.


very friendly and affordable

4.2
Happy Son on 10/08/2012

Customer Service: 4.0 Buying Process: 4.0 Quality Of Repair: 4.0 Overall Facilities: 5.0

My dad and I drove from MS to GA this weekend looking for a car in Atlanta. I really wanted a 2006-10 Honda Civic and wanted it to be $8000. We left Friday night and looked ALL day Saturday (9am-9pm) and found many pieces of junk and one that was great for $8500 but it ended up being covered in rust on the bottom. We realized that we weren't going to be able to find a good one for that price, so we looked for $9000 and found a 2009 Honda Civic Coupe here. We went first thing Sunday, we had to go in to ask but the man was very polite and told us where to look. We saw it, checked it out, took it for a text drive and it was BEAUTIFUL and drove great. They had it marked $2000 over the internet price, but when we told them the internet price there was no problem. He told us he wouldnt budge on the internet price but after negotiating and him realizing we pay taxes in MS we got it for $9000 even. It was a beautiful 2009, ran well, and had about 84000 miles on it, so it was quite a bargain. We drove it 350 miles home with NO PROBLEMS. The service was friendly and worked with us nicely. Definitely am happy with our purchase.


Wrong advertised price

1
Waljohn on 09/17/2012

Customer Service: 1.0 Overall Facilities: 1.0

I went to Marietta auto sales to buy a used Honda I had seen online. They said they had it and asked them how much it would be in total with the fees and all to my surprise they had a different price compared to the online price I had seen, I pulled it up on my phone and showed it to him but he did not acknowledge anything I told him but instead kept saying they go by the prices they have on their computer, so I was left wondering why they advertise a certain price but not sell at the advertised price? To get you to the store?


Excellent Customer Service

5
Quintyn G on 08/28/2012

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

My visit to Marietta Auto Sales was a great one. Mr. Rick and Mr. Eddie worked very close and well with me to accomplish what we set out to do. I was in a jam with a previous vehicle and was looking for a way out. These guys went over and beyond to help me out in my situation. Thanks Guys, I really do appreciate the help.


Purchased 2008 Odyssey

3.3
Pensacola Van Buyer on 08/13/2012

Customer Service: 3.0 Buying Process: 4.0 Overall Facilities: 3.0

Found the 2008 Odyssey I was looking for at Marietta for a great price. Eduardo was very helpful in helping buy the car from a distance and made the process much easier than I anticipated, including no-hassle inspection and test drive to the Honda dealer for dealer inspection. If you're looking for a pre-owned Honda or Acura, don't miss Marietta.


THEY LIE ABOUT CONDITION OF THE CARS!!!!!!BEWARE!

1
Upset Buyer on 08/12/2012

Customer Service: 1.0 Buying Process: 1.0 Quality Of Repair: 1.0 Overall Facilities: 1.0

I bought a 2000 Acura TL on a Saturday night and on Monday the engine light came on along with the TCS. I called Edwardo about it and he said their is nothing wrong with the car and it "checked" out fine when they bought it. I told him I went to my mechanic and he said the will reset the engine light and it will come on again around 25 miles. That was exactly the mileage when it came on. My mechanic said this problem was there prior to purchasing the car and they had to know it. As soon as I call them on the third day to let them know I was not happy with the car, my check "conveniently" went through. I was taking the car back home and I got stuck on the highway and had to tow it to a shop to get it fixed. I called them again to give me my money back and they said they cannot help me that I bought it "as is". Buyers please be aware of the condition of your car before buying it. Don't trust them when they tell you the car is working great, LIARS!!!!! Let's see how they respond to this, hummmm, I bet it starts off with "We didn't intend to deceive you, blah, blah, blah...


Down right rude

1
Joe smoe on 08/04/2012

Customer Service: 1.0 Overall Facilities: 1.0

I called these people several times about certain cars listed on the web. Every time they were very rude and all the cars I asked about were "sold". I figured I would go there anyway because I wanted a certain color civic and they had it. No salesman to be found so I walked in the office and the salesman bombarded me with questions like what year was it and what was the stock number. I'm thinking to myself I don't work here do I. Avoid this place at all cost if they were this rude before a purchase how do you think they would be after?


Excellent Customer Service

4.8
Honda on 07/17/2012

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 4.0

I was looking for a dependable car for my daughter to go off to college in. The no pressure attitude helped us take our time and make the right decision. The salesman provided us specific information about the vehicle and carfax data on the spot. I attempted to purchase the car using a credit card and We ran into some problems with our bank during the transaction. Eduardo was very knowledgable with the banking process and went beyond the call of duty by calling my bank to assure that the tranaction was valid.


Great car, great price, friendly, helpful staff.

4.7
Soon to stay-at-home mom on 07/08/2012

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 4.0

We bought a Honda Odyssey Touring in perfect condition at the best price we could find (using the search feature on cars.com) at Marietta Auto Sales. We drove in from Birmingham to look at this car an another and there was no pressure from Eduardo when we told him we needed to look at the other car. He knew we would be back :-) I asked him if he could match the pre-approval offer we had for financing back home and he was honest and said it might be difficult to get such a low interest rate. Guess what? They beat the rate! Eduardo forgot to give us the remote to the DVD player but he got in the mail the very next day. Great service by these guys! I would definitely buy from them again!


The Best Dealership in GA!!!!

5
Kneal on 06/06/2012

Customer Service: 5.0 Buying Process: 5.0

I'm a deployed soldier and I recently purchased a 2009 Acura TL from here and They made the process so easy even with me not being there.This was the best decision I've ever made and I would recommend anyone if you want the most for your money go see Mr. Villa!!!


Great First Car Buying Experience

5
Bobby on 06/03/2012

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

My boyfriend and I just bought a 2008 Honda CRV from this dealer. We were both a little nervous going into the car buying process since neither one of us has ever bought a car on our own before. We had a million questions and went to see the car 4 times before purchasing it and they never once complained. He even negotiated the price down for us. We definitely left happy and will always refer friends to Eduardo at Marietta Auto Sales.


Awesome!

4.3
Satisfied Customer on 05/25/2012

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 3.0

I just purchased a 2009 Honda Accord from Marietta Auto Sales with very low miles. I got an awesome price for an awesome car. I was able to take the car for a few hours during my test drive and get it checked out by the mechanic of my choosing. I couldn't be happier with the customer service that Eddie provided as he was very understanding with a title issue of my trade-in that came up, and held the car for me. I definitely recommend this place for your next used car purchase!


They made me an offer I couldn't refuse!

4.8
Satisfied buyer on 04/28/2012

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 4.0

I recently bought a used Highlander from Marietta Auto Sales. I found the car online and it was more than what i wanted to pay. I sent an email request and advised how much i wanted to pay. Eddie called me to get more info, i advised him of the "out the door" price that i wanted to pay. He called me back and said he could make it happen. I went to drive the car, Eddie urged me to go get the car checked anywhere i wanted. A Toyota dealer came back with a clean report. I purchased the vehicle with no problems. I really appreciate the Excellent Customer Service. Thanks Eddie at Marietta Auto Sales.


great

4.2
happy customer on 10/26/2011

Customer Service: 4.0 Buying Process: 4.0 Quality Of Repair: 5.0 Overall Facilities: 4.0

They have great customer service and when i whent to take the car for a mechanical inspection everything was perfect with the vehicle. A friend recomended this place too me and i have no regreats.


$18,900

Mileage: 62476

Color: Other

Transmission: Automatic

Body Style: SUV

City: Marietta, GA

Engine Type: SKYACTIV-G 2.5L I-4 gasoline dir

$30,500

Mileage: 19587

Color: Other

Transmission: 8-speed Automatic

Body Style: Sedan

City: Marietta, GA

Engine Type: 241 hp 2L I4

$26,400

Mileage: 51765

Color: Other

Transmission: 8-speed Automatic

Body Style: Sedan

City: Marietta, GA

Engine Type: 255 hp 2L I4

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