Marhofer Hyundai of Green

Buying a Car Has Never Been More Fun!

This place completely blew me out of the water. After spending the past several weeks going to different used car dealerships and being given the run around every time, this place was a breath of fresh air. All of the employees were incredibly friendly and personal. Not just interested in the dollar--they genuinely cared about me and not just about the deal. It was amazing. I highly recommend working with Vinny, Amanda, and Jeremy. All of the staff was incredibly knowledgeable and had fantastic customer service skills. After purchasing my car, I had a little hiccup and called Vinny on his cell after hours and he was able to walk me through every step I needed to do to correct it. What used car dealership would ever have staff to do something like that!? I will definitely be making future purchases here and recommending it to all of my friends. I love my 2013 Hyundai Elantra and look forward to many happy miles with it. Thank you to everyone at this dealership for making the purchase process pleasant and enjoyable for a first time car buyer.

GREAT EXPERIENCE AT RON MARHOFER OF GREEN HYUNDAI

RICK JENKINS and I worked on this for 2months, with patience to get all details resolved. I bought a elantra, evaluated the maintenance dept as top notch, and the sales experience was pleasent and professional.

Great service, recommendation for Chris Donato

After seeing a 2013 Hyundai Tuscon on cars.com, was contacted by Chris Donato from Marhofer Hyundai in Green. Turned out to be a wonderful vehicle, and my experience with Chris and the rest of the staff at the dealership was straightforward and hassle-free. Would definitely recommend Chris as your customer service rep if you're interested in visiting this dealership.

Excellent Service !

I was very impressed by the way the agents attend their customers when you visit them. They show you all the options and listen to your requirements and do not force you. I highly recommend this dealer.

My Dream Car

This is the 3rd new Hyundai I have purchased from Marhofer Hyundai of Green. I went to the Cleveland Car Show and saw the car of my dreams. I called Marhofer and spoke with Chris Donato. I told him exactly what I wanted. An hour later he called me and said the car was on the truck and within 3 days my Dream Car, 2016 Genesis Ultimate was parked in my garage. The whole process went so smooth. No high pressure. Great incentives and financing. All 3 buying experiences were Great. They roll out the red carpet when I show up. They had my name on a sign in the front window and took photo's. It was a dark, snowy evening and being a senior I was nervous to drive the car home, Chris made sure my new Genesis arrived home safely. Many Thanks to Chris Donato and Jeremy Cross

Highly Stisfied

I have now purchased 5 cars from Rick Jenkins over the last 12 years. Although I now live over 40 miles and over an hour drive from the dealership, I continue to make the drive when it is time to purchase a car. Whether new or used, my experience has been excellent.

Great service and buying experience

Great experience from Ron marhoffer buying our2016 Tucson , have owned 2 other hyundai first suv though , looking forward to taking a trip in it . Our salesman Jerrod Giebel made the purchase easy even finding the exact one we wanted in West Virginia and going to get it. Thank you!!!!

Love the service!

We have been customers of Hyundai of Green for quite some time now. After the very first experience with them, we were hooked! The quality the care and the value would be ridiculous to pass up, period!!! Our sales rep is Todd Cilona and he always treats us like we are a family member! Yes he has a job to do, but he does it with such care and compassion, you are comfortable in his capable hands to help you with the best choices for you, every time! As far as I can see, we will be a customer here as long as ???

Used Car purchase review

We came in to look at a possibly purchasing a used car, we met Ben Yarger the salesmen there when we came in the door. This was the most pleasant experience we have had purchasing a car ever. Ben was not pushing us he viewed several cars with us and in detail explained all the options. He left us know all the benefits of buying from the Marhofer family and it sold us. We purchase a 2013 Hyundai Santa Fe Sport Everything from completing the sales paperwork and working the the finance person was a pleasure. I wish I remembered her name, both of them as a team were wonderful. I can't thank Ben enough for the time he took to spend with us and not force a sale. I will recommend Marhofer to all our friends. Thanks again and please let Ben and the finance employee know how pleased we were. Thank You Pete and Eva Gutwein.

dealer experiance

ron marhofer's has been our dealership for four cars in the past four years. the staff in partictular, mike bell has always been honest and fair and has taken time to make sure we have ben satisfied.

Terrible customer service. Won't ever go back.

My 2011 Sonata blew an engine at 66,000 miles (now being recalled) while I was out of town. The dealer that fixed it screwed up the rebuild. The work was done completely under warranty. When it was shipped back to me the first drive I took the check engine light came on so I took it to Marhorfer, where I purchased it. They had to fix what the other dealer screwed up. Then they would not give my car back to me for THREE WEEKS... because the other dealer would not pay them. The service manger ranted at me on the phone that I had to call the other dealer and make them pay Marhofer. That's not my problem! I wouldn't have a car serviced or buy from a Marhofer owned dealership if they were the last dealer on earth!

Recently purchased a vehicle

My name is Steve Wright and I recently bought a 2012 Hynudai Elantra from Ron Marhofer of Green. From the moment I was greeted by salesman Ben Yargar till I left (with my 2012 Elantra) I was so impressed with the way we were treated. Hopefully I will never need another car at my age, but if I do I will definitely come back to Ron Marhofer of Green and will ask for Ben Yargar. Best experience I have ever had at a car dealership. Thanks again!!

Great service

I had a great service with Ron Marhofer. My husband went there to look for a car for me and he didny find it in the begging. Mike Bell (the sales man) searched the best car and called us to say that he found the car that we were looking for. He was so kindly and helped us a lot. Im really happy with the service and I recommend the Ron Marhofer and Mike Bell. Giovanna

very understanding

Hours after purchasing our used Hyundai Elantra, 2 areas of concern were noted that we did not initially see. And even though we did not catch the small concerns on the lot, Ben Yarger was very understanding and accommodating. Our repairs were made in a timely manner and with excellent quality. This Elantra is the 3rd car we have purchased from this dealership and we have been happy with all 3.

Absolutely spectacular service !

I made a call to Mark Orchteid ! Told him what I was looking for! Two days later he called me! Next day I went to look at the truck he called me about! It was everything I told him I needed! I bought the truck! Easy as that ! I have been dealing with Mark since he started working there and he sold me a Hyundai last year. Could not be happier with the service and I can't see me dealing with anyone or anywhere else. No pressure ,never tried to sell me anything other then what I was looking for. Say what you want about car salesmen...tell all the jokes you want.... I love my car salesman! He is priceless! Thanks to all of you out there in Green,you all made my car purchase pleasant and quick! Judi Hollenbaugh

Bonnie

This dealership was very friendly not pushy Jerrod Giebel was so knowledgeable and helpful LOVE my red Elantra .Gave me the payment I wanted too.The finance officer Fred was so nice not pushy.I was the shortest time I ever had to spend at a car lot. Thanks Ron Marhofer of Green!

Easy as 1,2,3

Ben Yarger was awesome to work with on the sales floor. No hassles, competative price, Friendly atmosphere.

Doug Tereszkiewicz

Nice and easy buying experience. Ben Yarger I give 5 stars.

Review

My son recommended this dealership to avoid the stress involved in buying a car at most dealerships. We drove 65 miles to get to this dealership and it was well worth it. The ease of finding the right car and leasing it resulted in the ability to drive the car home that same night. I was impressed with the friendly and helpful atmosphere. I would like to mention our salesman, Mark Orchteid, in particular. He answered all of our questions. He was very knowledgeable and helpful without being aggressive. I would recommend this salesman and this dealership to anyone in the market for a new/leased vehicle.

New or Used

I was considering a car purchase for at least 6 months before I actually bought a car. My sales person was Ciarra Morrow of Ron Marhofer Hyundai in Green. She wonderful to work with and very patient with me. I was considering two cars used verses new. Both of them Sonatas. After figuring out the price difference of the 2 vehicles and on my part of thinking it over for a couple of days. I bought the new Sonata. Ciarra M. was great threw out the process and I like to ask questions and she always had the answer. I would recommend her to anyone buying a car. She was not pushy just to make a sale and wanted me to feel comfortable with my purchase. Thank You Ciarra for being a wonderful sales person.

Great dealership and service department

Would recommend dealership in Green to anyone also would recommend Jerrod Giebel as a salesman to deal with. He is fair and truthfully answers all your questions. My husband and I have bought two cars here and leased one.

Friendly professional staff

Mark Orteheid was our salesman and he handled our purchase of a 2015 Hyundai Genesis in a professional and courteous manner. We were given plenty of time on our test drive and Mark made sure our needs were met even on his day off. Best of all, we received a very competitive price with their "no haggle" policy. Additionally, their service department is just as professional and courteous. Also found their selection to be the largest in the area.

Great service & staff (Rick Jenkins)

I have been dealing with the Marhofer family for many years & wouldn't go to any other dealership to purchase a car. My family & I have purchased both new & used cars & have never been disappointed with the sales or service people. My salesman, when I bought my 2013 Sonata was Rick Jenkins & no matter what questions I have had he has always taken the time to help me. I went from a Chevy cavalier, purchased through Marhofer Chevrolet, to a Sonata & had to learn many things about a car with all the bells & whistles. Rick took the time to help me download my contacts on my phone so that I could use the blue link & took me through some of the other steps to introduce me to things I never knew a car could have. The service dept has also been very helpful & most times have been able to accommodate my schedule.

Easy to deal with

I have purchased many cars in my lifetime and must say my experience with Brad Adams at Marhofer of Green has been outstanding!! He makes it easy to buy a car, no pressure and a joy to work with. I have purchased a Sonata, Santa Fe, Genesis and Equus, my son has a Tucson and Elantra and I truly feel Brad gave us a great deal. He seems to care about the customer and works very hard to help make the buying experience a good one! I would and have recommended Brad and Marhofer to friends. If you want to buy a car and feel good about it, see Brad Adams at Marhofer of Green. Brad is not the typical car salesman that you think of from the past, ask for him when you visit and you will be happy you did!!

Sue's review

I bought my Elantra at Ron Marhofer's Hyundai of Green in 2012. Ciarra Morrow is the person I dealt with there. She was the perfect person for me to have as a salesperson. She listened to what I wanted in a vehicle and how much I could pay per month. Well, not only did she pull through for me, I got more then I expected to have in a car. It is now 2015 and I still love my car and have no regrets that I bought it. When and if I ever want to buy another car, I WILL go back to this dealership. Everyone I spoke with there was polite and totally helpful. Thank-you

BEST FOR FEMALES

I now only buy or lease my cars from Marhofer of Green. i love my 2009 Elantra which has only 11,000 miles on it. Being female, I feel more comfortable with this dealership than any other. Everything about them is excellent. My salesman, Rick Jenkins, has been awesome to work with, apparently quite honest with me. I highly recommend this salesman.

My car buying experience.

Its not like us to buy a new automobile often so when we set out to purchase one we were in doubt about the kind and make we would settle on plus the dealership and the sales people we would meet, Let me introduce us, Basil and Karen Ranier, Together we searched over a month first we realized we wanted a SUV it had to be compact good on fuel and easy to drive around town, we drove many different models at one dealership on the test drive the SUV ran out of gas not good. We live near the Ron Marhofer Hyundai dealership in Green, I remember buying from Marhofer in Stow years ago I liked them then I didn't know if this dealership was related.We looked at the surrounding dealerships we made a offer on a SUV that they had but couldn't come to an agreement on the price for the trade in. Our search then took us to Ron Marhofer Hyundai we were introduced to Ciarra Morrow wow what a change she took charge seemed to know exactly what we wanted walked us through the trade in process made us feel right at home ( I say that but you know what? that is important) we were then turned over to finance, Ciarra got us the price the trade the SUV we wanted and the color.Great. That was a year and a half ago, the service has been superb and we now belong to the Ron Marhofer family. Thanks to all of you for making such a great team. Maybe the Browns could take some tips and lessons from you guys.. Basil and Karen Ranier ps my sister leased a SUV from Ron Marhofer.

They earn your business and dont waste your time.

I chose Ron Marhofer Hundai of Green after seeing an awesome Truck on their lot, that I had to have. I will make this short and sweet... Ben Yarger made each and every detail of that buying experience so easy and I never felt that my needs were not the most important thing to him. Years later, when I was ready to buy again.. who do you think I called first? And as luck would have it, Ben Yarger found me the perfect car for my budget and got me a better interest rate. Hyundai of Green is an excellent dealership with very professional employees and when you go there to buy a new or used vehicle.. ask for Ben Yarger. You wont be disappointed.

Great company

We were in the market for a used Hyundai Veloster and found that Marhofer of Green had one at a good price. Cierra was our salesperson. She quickly found the car we were interested in and gave us all the details, answered all our questions, and went with us for a test drive. She was absolutely delightful. Big sincere smile and very knowledgeable about the product. No haggling. Just the vehicle we wanted at a fair price. She even helped the Service Dept. detail the vehicle while we waited. By the time the car was ready to roll, Finance had all the paperwork ready for us. Took our Veloster home the same day. Since then, we've had it in for routine maintenance (oil change, etc.) and found the service department to be very professional. Price for the service was also very reasonable. Customer service at this dealership is top notch.

Service and Sales person Ciarra the best

I've bought 3 cars from Ron Marhofer of Green 1 new and 2 Used and had Ciarra every time as my sales person, she's the best! Sales people are not following you through the car lot being pushy, they give you time to look then will answer all your question. They always has a wide selection of new and used vehicles to chose from.

Unmatched personal service

I have been a customer of Ron Marhofer dealerships for over ten years now. I have looked at other dealerships but continually come back to this one. Their best assets are the sales personnel they employ. I deal exclusively with Rick Jenkins who I started working with at the Cuyahoga Falls location. He had done such an amazing and professional job with me that I still continued my business with him when he transferred to the Green location. Any time I ever had an issue or problem (which was few) he personally took care of it regardless if I was purchasing something from them or not. In addition with this and his professional and "down to Earth" personality he has had my loyalty from then to the present. Many car dealerships can offer good and great cars, but having the right people working there to provide above and beyond customer assistance puts them above the rest. Thanks Rick Jenkins and the Ron Marhofer group!

Tucson and Todd Cilona

We purchased a used 2006 Tucson last fall from Todd Cilona. We have purchased multiple cars from your dealership and loved every experience from purchase to service etc.... The service was top notch and Todd gave us his undivided attention. We had a head light go out a week or so after our purchase and Todd took care of it without hesitation. We will continue to purchase and service our vehicles at your dealership and also continue to recommend you to our family and friends! Also, thank you Todd for your attention and service excellence!!! Keep up the great work! Greg and Lisa Poppenhouse Portage Lakes, Ohio

Great experience buying my new Elantra GT

Brad Adams was very patient selling me and my daughter two new Elantra GT models. I was on heavy steroids and very stressed out but Brad calmed me down and helped us pick out the two cars we wanted. He helped every bit of the way until all options were installed. The service is great there also as my wife's Elantra has also been serviced there. Just a bunch of nice friendly people service is great. Brad is a great sales professional also

Ron Marhofer of Green & Dale Burnside

I have purchased many vehicles in my 72 years & visited lots of dealerships. I have never bragged up any dealership like I have Ron Marhofer of Green & my sales consultant Dale Burnside. Everyone I've talked to, sales, service & parts have been extremely friendly & helpful. Normally when you've finally settled on a deal you are worn out. Not the case here. I have purchased two new & one used from Dale with no stress. I will gladly drive from Dover to Green for service and recommend the same to everyone.

Blue Chip Dealership

Friendly Staff, Reliable Service, Clean & Comfortable Service Center & Showroom

What a great experience!

I had an wonderful experience when I bought my new Santa Fe at Marhofer Hyundai of Green. Mike Bell was my sales person. He was extremely knowledgeable and professional. He made the entire buying process easy. I love my car and would buy another one in a heartbeat. I would highly recommend them to anyone who will be in the market for a new car.

awesom dealership and sales personell

I have purchased two vehicles from Ron Marhoffer of Green and will probably purchase my next one there.I have all of my service work done there. The dealership is. iimpecable and all of the people are freindly and helpfull. My salesperson is Rick Jenkins, he is very professional personable and trustworthy. I feel very compfortable dealing with him. He is always willing to go out of his way to help in any way he can. I can only say great things about Rick and your dealership

2015 Sonata purchase

I purchased a 2015 Sonata on 1-31-15. My sales person was Rick Jenkins. I would like to recommend him and the dealership to anyone interested in purchasing a Hyundai. He was very helpful from the time we walked in until we left. He spent his time with us and provided excellent information about the car and what we could expect. This was our first purchase of a Hyundai so he explained everything about the car and the warranty. I am very pleased with our purchase and his excellent service.

No pressure, great people

I had an excellent experience buying a used car at Marhofer. They were fair with my trade-in and happy to work with my budget on a new car. I never felt pressured at all. My sales person, Luigi, seemed truly interested in making sure that we both came to a good deal. It was the best experience I've ever had buying a car. This was my first experience with Marhofer of Green, but it probably won't be my last!

Highly Recommened

My first time visiting this dealership. I saw a red 2012 Mazda Miata MX-5 on the cars.com website. The vehicle was located at Marhofer Hyundai so I went to check out the car. WOW! The car was so clean and shiny it looked brand new (except for the 8,000 miles). They already had run a Carfax report and immediately made it available to me. The salespeople were friendly and easy-going. After the test drive I knew I wanted the car. There is no dickering about prices at Marhofer; what you see is what you pay, and that made buying easier. The process of buying the car went quickly and I was out the door in the blink of an eye. If you want to buy a car I would definitely recommend Marhofer Hyundai!

Very good experience - used car purchase

Using cars.com I found the exact vehicle I wanted, a 2011 Camry XLE, black with tan leather. Never would have considered looking at this dealer's website since they were about 60 miles from my home. Once I saw the price and the mileage I thought it be worth investing the time to drive and see the car. My initial calls to the dealership were answered promptly and completely. Our salesman was Rick and he treated my wife and I very nicely. The experience was pleasant, professional and very rewarding. They were more than fair with my trade-in. As a bank employee I had my financing all lined up beforehand. Rick asked if he could try to get me a better rate so I said go ahead and try. He and the Finance Manager, Jeremy, came up with a great package for us at a better rate. Even though the dealership seemed very busy that day we were given all the attention we needed and left with our "new" car extremely satisfied. I wish I knew someone looking for a car because I would have no hesitation recommending the Marhofer dealership.

They are simply the best at what they do!

Even though we live closer to 4 other Hyundai dealerships, we make the the drive to Hyundai of Green because of how well they operate as a team to get the job done. From the time that Katie began answering my questions by email to the handshake from Mike as we left in the new car, and everything in between, the buying experience is worth the drive. I cannot speak highly enough of Katie (internet), Ciarra (sales), Mike (sales), and Ashlie (finance). They are professional, efficient, work well as a team, and made our newest Hyundai owner a very happy lady today. Thank you for all your hard work.

Happy Hyundai !

I had a Fantastic experience! Love my Tucson! They were open and honest and gave me a great trade-in on my Honda!

Superb buying experience!!!!

This is the second new car we have bought from Mike And Steve Richards. I can not tell you what a wonderful buying experience we had at Marhofer of Green. They were professional beyond expectations. I highly recommend this dealership to anyone.

Great Experience!

This is the second car that my wife and I have Purchased from Marhofer. The first purchase was at the Cuyahoga Falls location while this one was at the Green location. After doing a more than Thorough search for over a month we had it narrowed down to 2 dealerships. My wife wanted to get a quote from both dealerships so we drove to the "other place" and were immediately turned off by pushy sales tactics and inconsistent pricing. Having had such a great experience with our first purchase, we should have known to come straight back to Marhofer. They are NOT paid on commission which just makes the purchasing process so much more comfortable. As far as pricing goes there was no discrepancy with the online price at all. Their prices are so low that there is no need to "wheel and deal" (although they did come down a little bit to match the other dealer). Ciarra Morrow was fantastic and I will absolutely ask for her again when its time for another car! Thank You!

Great Experience all the way around!!

After weeks looking for a new car, I finally was able to get the car I wanted,and didn't think it was possible for me to afford. With the help of Chris Donato , he made it possible for me to own my dream car. I purchased a 2013 Hyundai Elantra with all the bells and whistles.This was the last time out that we were going to try and get a Hyundai Elantra. Took my first trip in it the next day and she performed better than I had expected! Everyone was great at Marhofer of Green! I hope to enjoy many years in my new Elantra! I want to thank all at Marhoffer of Green, especially Chris, for all the time they spent with us and the great deal that they gave me.

Great experience all around

It was a two hour drive to this dealership, but it was worth it. We got a great deal, a great offer on our trade-in, and wonderful, pleasant service from everyone we dealt with. We did a lot of research and shopping around to find this deal and we feel it paid off. We looked for a car about 9 months ago and didn't buy one in part because of a poor experience at a different dealership (and different make/model of car), so the service may have seemed better simply in comparison to our past bad experience. Still, they didn't pressure us and seemed very genuine and honest. I would buy here again.

No pressure & willing to deal

I just purchased a Hyundai Elantra Coupe from Mark Ortscheid and I have nothing but good things to say about the experience. My son and I test drove the Elantra and the Veloster (by ourselves, no salesperson sitting in the backseat...unlike Van Deveres. Nice!). When we got back, we discussed pricing and financing. I had already gotten pre-approved by my bank, but Jeremy, the finance guy, said that he was sure he could do a lot better on the interest rate. I was hesitant, but decided to let him run it. I'm glad I did. He offered me an interest rate that was 3% lower than the bank! I left the dealership that night to think about it (Mark was very nice and didn't pressure me). The next day, after some discussion and a few texts back and forth between Mark and me, I was back in their dealership buying my 2013 Elantra Coupe in that gorgeous Volcanic Red. After the deal was finished, Mark had the car outside for me, sparkling clean with a full tank of gas and then proceeded to help me set up my bluetooth and make sure that I understood all the controls in the car before I left the lot. I couldn't be happier and I highly recommend Ron Marhofer in Green to anyone looking to purchase a car. My son really wants a Veloster and when the time is right, we'll be going back to talk to Mark & Jeremy.

Very hard to deal with

I purchased a used cavalier here but sure wouldn't do it again the sales person I talked on the phone with before I made a 2.5 hour drive to get there backed out of the sale and put another salesman on us they would not negotiate at all on their price if I had not wanted the car so bad I would have passed on the whole deal they acted offended if u tried to negotiate very very uniformed and rude staff

Shopping on a Saturday

They don't work on commission so you are more likely to get an honest answer. Feels a but under staffed for how busy they are. Waited around for 47 minutes for sales person to get around to sitting down for financing. Sales person said it is typically this busy on Saturdays. Overall an alright experience.

Great company

Great service. Friendly. No pressure. Honest. Can't speak more highly of my experience.

Sonata

I purchased my Sonata in June. I got a great deal. Good follow up and good service. Very happy

2012 Elantra

We live in Cuyahoga County (Cleveland area) and purchased from RMH (Akron area, Summit County). We went to RMH because they had the best selection, much better than anyone in Cuyahoga County seemed to have. We arrived on a very busy day but Kyle, our salesman, greeted us a the door and took care of us from then on. He was very patient with us as we test-drove three different vehicles. He was very knowledgeable about the line. The dealership was very CLEAN, bright, and well-staffed. Several staff offered us bottled water and coffee. When we thought there was problem with our phone and the Bluetooth that came with the car, we rec'd 2 emails and 1 phone call within 24 hours from 3 different people at the dealership--now, that's customer service! The buying process was very easy and stress-free. We drove our new car home that same day. We've had it about a month and so far we're very happy with it.

GREAT PLACE

VERY NICE PLACE TO BUY A CAR! CLEAN BUILDING AND GREAT SERVICE. WONDERFUL BUYING EXPERENCE. ENJOYED EVERYTHING.