Malouf Ford Lincoln

No Hassels

I had no problems in obtaining a new lease from Malouf. I have been leasing cars through them since D'Amico went out of the business. This is now my 7th lease (6 with Lincoln and 1 Ford) I have not had any problems at all.

Outstanding!!!

Very Honest and Malouf does not waste your time. They take care of customers. After sales customer relations is good. They do not cheat like Dana salespeople do in Staten Island.

Don was the best

I recently bought my first car ever at Malouf Ford in North Brunswick and it was a very positive and relatively painless experience thanks to a couple of people, and Don was definitely one of them. He found me a deal that was too good to be true and thanks to his magic,i drove away in my brand new car in just a short amount of time. I highly recommend this dealership and working with Don for anyone looking for a car!

Long Visit

My experience here was good but very long (about 7 hours). My qualms are not necessarily with the sales representatives (financial or otherwise), but with the Ford Credit Banks. I only came to this dealership because I found the best deal I could for the model of car that I wanted. However, because the bank (Ford Lender), wanted to make more money back on there loan (in case of repossession) to insure themselves, they gave me a fabulous deal to finance a new car but not the car I came to buy. Because the new car is worth more, my payments are now higher, which leads me to believe that I was tricked into spending more money than I wanted to. If the Bank was worried about having to repossess the vehicle because I didn't have a long enough credit history, it seems more logical that they would want their customer to take on less of a loan, not a larger loan. I am very happy with the car, but the way Ford Lender makes its approval decisions is only to benefit itself, leaving very little room to negotiate with the customer. The sales people and finance representatives were very knowledgeable and courteous. Chris Fitzgerald was honest and went over and beyond the call of duty to make sure that I was able to get a vehicle without having to make the long drive back to Malouf in New Brunswick. That man deserves a raise!

Lease a new car

my 4th purchase at Malouf . Very relaxed and no pressure keeps me coming back. Salesman Frank Colonna the best . No need to look anywhere else .

A feel good experience...Quick, Easy and No BS!

5+ stars for Chris.I will start by saying that I am a sales person in new home real estate, and while I love what I do, dealing with sales people because it puts me in "work mode" so buying a car is not my favorite experience. My sales person at Malouf Ford/Lincoln changed that thinking. Chris Fitzgerald was amazing at letting me go through the experience as a buyer without making me feel like I was getting "handled". When I showed up to the lot just to take a look around he greeted me with his name, a friendly smile and a business card and didn't immediately try to get me to come inside and sit down--an excellent approach which made me comfortable going back in a week for more information and a test drive. Unlike the Lexus dealership, which offers a great vehicles as well, but they wanted me to take home an ES350 on my lunch break but didn't do any follow up until I called them for a better price. After walking with me to see a few MKZs in my price range we came across the right one and took it for a test drive. Given my schedule I couldn't devote too much time to the negotiating process and I let Chris know my price & terms which were, in all honesty ridiculous for the car I just test drove. Chris did his job well highlighting the value of the vehicle. I ultimately spent a modest amount more than what I had budgeted for, but I was able to get a car that exceeded my expectations 10x. Chris found me the "diamond amongst gems" and I was able to drive away with a sleek, beautiful, very gently used MKZ.He is a great and trustworthy sales person who worked very hard to make a deal happen and keep both his customers and his dealership happy. Thanks to Chris & Sam for staying afterhours to get the sale and financing taken care of around my schedule. That was the fastest transaction ever! Kudos to Chris and the team at Malouf.

Great Team, Great Experience

I bought at 2015 Ford Fiesta, very fun car, from Chris Fitzgerald and the team at Malouf. It was my first car buying experience. I was a little bit nervous because the stigma exists that they were going to try and beat me up. I, now, no longer have that feeling, Chris genuinely looked out for me and helped me make the best choices I could. I'll probably buy another car here, comfortably.

Exceeds the 5 Star Rating

This is truly a Flagship Dealership. From the time you walk in the door the friendly sales associate and Manger made me feel like I was not just another customer out looking to purchase a car. Certainly not your usual pushy Salesman trying to Sale you something you don't want. This Team spent hours with us getting us in to the right car for my daughter who was unsure of what she wanted. Their patience was way be on recognition. They continually emphasised to her to take all the time she needed to make her decision that their goal was to make this a rewarding experience never once showing any sign of frustration. True professionals in there fields. After the closing of the Sale they spent another hour going over all the Safety features and features of the vehicle. I was truly impressed. And Nicole couldn't have been happier. And when they told her she had free oil changes as long as she owned the car, she was even happier we came to Malouf.. Truly a rewarding experience in car buying.The way car buying should be... Thank you Dino and Chris...... Tony and Nicole Rabitz October 9, 2016

Professional from beginning to end

I recently purchased a vehicle from Malouf. My salesperson Chris Fitzferald made my experience pleasant and painless. I found the car online and called to ask a few questions about my trade and the new (used) car. Everything was answered in depth. I received a fair and generous offer on my trade and an excellent deal on the car. The deal was expedited in under an hour and we were on our way enjoying our new car. Chris went above and beyond an ordinary salespersons responsibility to make this happen. This certainly will not be the last car I buy from Chris, as a matter of fact it's the third car I bought from him in two years. He makes car buying a positive and enjoyable experience .

Finally got a new hybrid!

This is the second vehicle I've purchased from Chris Fitzgerald and I absolutely love my new Fusion Energi. I've always found Chris to be very accommodating and knowledgeable. Also, I was extremely happy to learn that he had taken a position at this dealership. The first car I had bought from him was when he was at Bell Ford, and although I loved working with him, I can honestly say I was less than enamored with the other staff over at Bell... So much so that I swore I would never buy another car from them.I'd recommend both Chris and Malouf to anyone looking for a new Ford!

Professional Sales Team and Top Notch Service Dept.

Ive been using the Malouf Lincoln service department for almost 20 years and have always found the writers to be very knowledgeable and the service techs highly skilled. I just leased my 7th or 8th Navigator. I got it from Malouf. Their sales manager found me the new car that I wanted at a price that was excellent without any bargaining. I highly recommend this dealership to anyone interested in a Lincoln.

Great Service for First New Car.

I had a great experience leasing my new Ford Escape. The process was completely hassle free and very quick. Chris did an unbelievable job at explaining the car and its functions to me, and Mr. brown helped me out with a great deal on the car. I couldn't have asked for better service.

Very professional. Chris really earned my confidence.

Totally professional. We were very impressed with their knowledge and curiously. Everyone was so helpful even though we went to Maluff Chevy first. Hope you guys stay in business for a long time

Many were tried, only one was chosen.

I looked at Explorer at Bell, Fullerton, Liccardi, and Malouf. I was looking for a base model because I am now retired. My only requirement was four wheel drive or AWD and seating for seven. My wife didn't want the colors Black or White. It came down to Bell and Malouf. Bell offered a base model in red, Malouf offered a base model in blue but also a brown Explorer ( demo ) with all the bells and whistles. Which I didn't give a hoot about but my wife did. I liked the fact that I could get the loaded demo for close to the base model. My only problem is that the 2016 Explorer that was supposed to be mine is now my wife's. I have her 2013 Ford Escape.

chris fitzgerald was excellent

chris was very helpful and he gave me and a test drive on the ford Taurus --we found him to be very knowledgeable --I would highly recommended malouf ford -

Good experiences, no issues

I found the car I was looking for in a classified ad and emailed the dealership to let them know I was interested in looking at it. They had it ready for me when i arrived. I was able to test drive and then purchase the car the same day with no major issues.

Overall it was a good experience.

Salesman was informative and did not pressure me. He searched to find me the vehicle is wanted and that fit my needs. He also went over the car and showed me how to work things in the car.

Malouf Ford is the Best hands down!!

I went to Loehmann's and had A horrible experience. I immediately went to Malouf Ford and The salesman Chris greeted us at the front door. He gave us the best customer service from the beginning of the process to the end. The Manager Don Brown made sure we got all the best discounts and rebates that was available. This is the second car I bought from Malouf Ford and it will not be my last purchased from this dealership!

HONESTY -They gave me a better price than my original quote.

I was looking to purchase a Ford Fusion.I went onto Malouf's website and inquired whether the internet price included all the stated rebates, etc.Ms. Jacinda Dos Santos replied, detailing the rebates that were included in the Malouf Pricing of the Fusion.I was then able to calculate additional incentives and rebates that were not included and went to visit Malouf's Ford sales office on Labor Day.Ms.Dos Santos referred me to Mr. Luigi Giacalone.After letting Mr. Giacalone know that I had selected the vehicle that I wanted to purchase from their website and all I needed to do was to get a price that would work, according to the incentives and rebates I had calculated.Mr. Giacalone went and spoke with his manager (who, as it turns out is Mr. Don Brown) and returned letting me know that his offer was better than my number by $50 or $100.Having visited or spoken with approximately six other dealerships, this was the first time that an sales offer was below what I had requested. (The usual case was that dealers were demanding thousands more than I had requested, and their demand was somehow greater than their internet site offer or what was originally stated.)Mr. Don Brown is the manager that I worked with and ultimately he confirmed the sales numbers and finalized all of the financial aspects of this transaction.Let me say, it was pretty.Emanuel A. Towns

Love my new ford !

I went into Malouf ford this past weekend to look around and get a quote on a new car. I was warmly greeted by Don Brown when I Arrived and promptly introduced to Chris Fitzgerald. He was extremely nice, we sat down and discussed my car choices and promptly went outside to choose a car that had what I wanted. Once outside we found a car that matched my wishes and he took me for a test drive. Once it was decided that that was the car I wanted I was quickly given the numbers (price, payment, term, etc.) I did not go into Malouf ford to buy a car, I went to compare prices and models. However after being offered what in my opinion was a fair price for a great car I decided to get the car the same day. I am so happy with my car with the way I was treated by Chris Fitzgerald and Don Brown. I would definitely recommend them and this dealer to others wishing to get a new car.

This dealership is the best

I have been to other dealerships. This one is different. The service is the best I have seen. The salesperson was so helpful and informed about their cars. I was very impressed. Chris Fitzgerald knew we had to stick to our budget and helped us fine the perfect car. He also spent a lot of time explaining every detail on our new car. Above and beyond the call of duty. I did not realized that I could have all the bells and whistles that I got on my ford Fusion. This car looks and rides beautiful. We are so happy with this purchase.

returning customer original purchase of a GMC Yukon in 2001

We wished to purchase a Ford F-150 truck that would accommodate 2 dog crates in the back seat (floor)when traveling with our mini schnauzer show dogs. Our sales rep Luigi Giacalone , helped us to determine what type of crates would fit in without damaging the doors. He was knowledgeable and professional.We also met with the general mgr to negotiate a fair price, and it was better than true car's estimate.Malouf has an excellent reputation, and they appreciate customer loyalty.

Efficient, Approachable, and Effective

Chris Fitzgerald helped me pick out the exact model I wanted without being pushy, and we agreed a price we could both live with. He was friendly, patient, knowledgeable, and helpful throughout. The dealership had a good selection (most importantly, it had the one I wanted!) I cane away feeling good - and with a terrific new vehicle!

Excellent. Friendly & Respectful

I had a very good experience dealing with Chris Fitzgerald. He was knowledgeable, respectful, answered all my questions and was not pushy. It was a nice change not to feel the high pressure you normally do when buying a car.

excellent and efficient

mr brown and chris were most helpful in making leasing a car a pleasant experience most helpful in explaining hte many features to my wife

fast and friendly

answered all my questions.....no high pressure.....friendly with a good price and good auto selection...made me feel welcome and comfortable...,,everything was neat and clean

Fantastic

My experience with Chris Fitzgerald was excellent. He was very easy to work with and knowledgeable in all features of the vehicle. He was also very patient and not aggressive. All members of the dealership were pleasant and helpful.

Excellent Service

I've been dealing with Don Brown of Malouf Lincoln for several years now. He is truly a consummate professional. Don always makes the buying experience an enjoyable one. He also introduced me to Chris Fitzgerald who walked me through the nuances of my 2017 MKZ. He also was a pleasure to deal with. I highly recommend going to Malouf Lincoln and asking for Don. RegardsMike S.

Excellent service.

The service was excellent. My sales person was knowledgeable, personable and was not pushy. He took the time to explain the features of my new vehicle and made my wife and I feel comfortable with it. ..

Took car in for recall and service then had car problems

They suck!!! They caused a problem and we're going to charge me $150 to diagnose and they didn't tell me that my car would not pass inspection after they fixed their recall because I had to drive it for 150miles before I took it through inspection. You suck Malouf

Dino & Robert made everything easy & smooth for me.

They were very straight forward & made the experience quick & as easy as possible for me. I would totally go back to them again when my lease is up in 3 years. I told them a budget & they worked with it.

2nd lease

I am a returning customer of Dino Jr.'s. I had great experiences with him both times! Mike was very helpful. Both were easy to talk to, friendly and didn't have pressure filled pitches. Easiest experiences ever!

BEST DEALER AROUND!

I came to Malouf Ford because of their great service I've have for several years now. I came in to get my son a new 2016 fusion, found it in minutes. as usual paperwork and reception of vehicle was easy and prompt. While doing that paperwork I was told by the most friendly salesperson there is {Marlo Hirshon} that Malouf would take care of my current lease so i can lease a new F-150 of my own. Within few short hrs we drove out with two new vehicles. My family and I will always be going to malouf for our vehicles.

Outstanding experience!

I just leased a new 2017 Ford Fusion one week ago. As a 21 year old who doesn't know much about cars and is new to leasing one, received a lot of help and information from Don Brown and Chris Fitzgerald. Don worked with me to find a deal that would allow me to lease the car I wanted and fit my budget. Don was very helpful in explaining how the lease would work and the different options I could have on the lease in a way that I could understand. Don was very professional, helpful and informative during our encounter at Malouf Ford. Now Chris was very understanding in what I wanted in the new car along with the budget I had. He showed me all the cars that had what I wanted in them along with helped me figure out what I really didn't need to fit in my budget range. Chris was very knowledgeable about all of the vehicles he showed me and explained the difference between them to me in a way that I would understand for a person that doesn't know much about cars. Chris also went through all the details about leasing a new car and what came along with it. Chris went threw and showed me how to use everything in my new car and was very informative. Chris made sure that understand how to use everything in the new car and answered any questions I had before I drove the car off the lot. Don and Chris were very helpful during my purchase of a new car. They made it a very enjoyable experience for me and I would definitely come here again for my next car. I would recommend all of my friends and family to go to see Don and Chris at Malouf Ford because they were outstanding, cooperative and professional. They did an amazing job helping me find and purchase my new car for someone who knows very little about cars in general. Don and Chris are definitely amazing assets to the Malouf team.

Fantastic Salesman

Chris Fitzgerald did a great job selling me my car. He was knowledgeable, thorough, and personable. I would recommend anyone who is looking to buy a car from Malouf to buy one from him.

Stress free purchase; outstanding Salesman!!!!!!!!!

I purchased my 2016 Ford Escape four weeks ago and had the extreme pleasure of meeting and working with Sales Associate Chris Fitzgerald. What a fantastic experience for me! Chris was understanding in my requests and displayed his experience and compassion in his work ethic all during my selection and purchasing process. He patiently spent time going over the (new to me) electronic gadgets in the vehicle. The follow up post sale from Chris is very much appreciated ensuring my satisfation of my purchase. Chris is an outstanding asset to the Malouf team!

Purchase of new vehicle

The sales associate (Chris Fitzgerald) was cooperative and thorough. He made the purchasing process an enjoyable experience. An associate like Chris should be at every dealership.

Very satisfied

Exchanged emails with Lisa Cubillas for almost two months which brought me to the dealership. Experienced and honest salesman, Frank Colonna helped me locate the best truck for my needs. Very good sales manager which we came to closing a deal but with a $1600 difference. We were in the same ballpark, so to speak. The general manager stepped in and reviewed everything and offered to split the difference. I agreed and was truely satisfied!!! Salesman Colonna who was sincere spent alot of time with me explaining how to operate the features on my new Ford F-150 Larait. I would return to this dealership in a heartbeat....

Great Salesman

Great deal-good price- Salesman Chris Fitzgerald spent a long time with me going thru all the new electronics all new to me. It made learning all the new items a lot easier to use. I would go to Chris and Malouf again for my next car.

Leasing new vehicle again.....

We recently leased our 3rd vehicle from Malouf. Marlo is usually our sales rep, however, she was busy and asked Christopher Alberts to help us. He was as great as Marlo always is. He listened to what I wanted, was helpful, friendly and made the experience just as pleasant as with Marlo. I drove off in my brand new Ford Escape and love it! Thank you everyone at Malouf Ford. I would definitely recommend Malouf and we will always go their first when in the market for a new vehicle.

Unexpected Surprise!

AN HONEST REVIEW! We are mature car buyers, looking for something affordable, safe, reliable. We were not looking for a Ford, but, after an exhaustive online search, on a whim we decided to pull into Malouf Ford. We had no reference, no experience with this dealership. We were pleasantly surprised from the start to finish. Our salesperson, Marlo, was our biggest champion. The finance office, explained each form clearly. No gimmicks, no surprise last minute add-ons or additional charges. We drove off in our brand new car and couldn't be happier! We thank Malouf for making a nerve-wracking process, painless. I am an actual customer (purchased 6/9/16), and will be a repeat Malouf Ford customer!

Stress free pleasant purchase experience

My husband and I were looking for a pickup truck (F-150), and this dealership was recommended to us. We were so very pleased with the attention and service we received. The dealership had a large inventory to choose from and our salesperson, Brian was extremely knowledgeable. He and the entire sales team helped us find the perfect vehicle, at the right price! The experience was stress free, we got a great deal, and my husband drove his dream truck home that day! Thank you everyone at Malouf Ford. We wholeheartedly, without reservation recommend you and we will be back next time we are in the market for another vehicle.

No stress, very pleasant experience...

My husband and I were looking for a pickup truck (F-150), and this dealership was recommended to us. We were so very pleased with the attention and service we received. The dealership had a large inventory to choose from and our salesperson, Brian was extremely knowledgeable. He and the entire sales team helped us find the perfect vehicle, at the right price! The experience was stress free, we got a great deal, and my husband drove his dream truck home that day! Thank you everyone at Malouf Ford. We wholeheartedly, without reservation recommend you and we will be back next time we are in the market for another vehicle.

My first time leasing was such a smooth experience!

I am a 27-year-old female who just leased a 2016 Ford Escape in my name, and I am so very pleased with the entire experience from start to finish! I had the pleasure of working with Chris Fitzgerald (Sales & Leasing Consualtant) , as well as Donald Brown (Sales Manager). These gentlemen were not only professional... They actively listened to my desired needs. They provided me with the utmost service, and I thank them both for their patience, understanding and follow up.

Always have by back!!!

since 1999, Dino Jr. has looked out for me, and I so appreciate him and his team. I always feel like family! the BEST TEAM!

Treated Like A Friend

This is the second car purchased from Malouf and I was treated like a long time friend.Chris Fitzgerald had the car ready for the test drive when I came in the dealership,drove the car ,loved it and Chris and Don Brown made me a dealer that I could not walk away from.I would highly recommend this dealership to anyone.

Great Experience!!

Everyone we dealt with couldn't be more curteous and accomidating. The salesman we used was excellent. They well exceded our expectations. Would certainly buy from them again.

Easy, Friendly, and Quality Service

Came here to purchase my first car. The sales employee who assisted my parents and I, Chris, was very amicable and knowledgable about the cars, dealership, and process. Our questions and concerns were met with comprehensive answers. When the car we were looking at had an issue, Chris had it in the shop the next day and called us immediately when it was finished - which just goes to show the employees' ability to follow up and meet clients' needs. The dealership also helped my family attain the car with a very reasonable price. Although it was used, the car was clean, had no major problems, and runs great! An awesome find for me! I would definitely recommend this dealership. I did not feel any pressure to buy or to compromise in any area. I left here a happy customer with a great first car - couldn't ask for more!

Hands Down the Best Dealer in New Jersey

Buying a new car can be scary for me. Several months ago we bought a Ford Escape at Malouf Ford in North Brunswick after being told by a close relative how happy they were with the people and service, so we visited and everyone was really so nice and helpful to make the right selection. So now my daughter wanted a new Escape too. We took her to Malouf Ford where they helped us find the perfect car for her, they were patient, knowledgeable and trustworthy, and they really gave her a good price. They also took the time and taught her how to use ALL the controls and features. She drove it home yesterday and she is delighted. Malouf Ford is THE place to go to buy a car.

Great experience!

This was my second time buying a car, and the salesman at Malouf treated me much better than at the last place I had gone to buy a car. Great dealership with knowledgeable salesmen.

Great buying experience

The salesmen at Malouf Ford were knowledgeable and friendly and went out of their way to find me the best deal. I would highly recommend anyone who is looking to buy a new car to go to Malouf Ford.

Delighted again

Came back after having great first experience.Have to say second experience in buying a car was better.Chris is so mild mannered, not like most car sales people.

Because I'm Happy!

This is my first time buying an American made car and I have to say, I love my car and my experience was great! The staff at Malouf was courteous and very helpful! I have and will be making referrals. Special Thanks to Don and Fulvio!

Painless experience :)

I don't typically enjoy the whole car buying experience. HOWEVER, I don't have one complaint about my experience at Malouf. Luigi was FABULOUS and helped me to get into a car that I LOVE. I would highly recommend him and this dealership!!!!

Unbelievably easy.

Buying a car has always been torture. This time it was a pleasure. This dealership gave you the best price they could with the first offer. I didn't have the hassel of the back and forth changing numbers so that you think you are getting a good deal. Some dealerships start with a high price so in the end you feel like they came down to a much better price. Our sales guy listened to what we were looking for and gave us several options. He then let us make the decision without trying to talk us into anything. Great experience. Would definitely go back again.

BEST. DEALER. EVER.

I purchased my second Lincoln from Malouf in North Brunswick. My salesman Chris Fitzgerald was very very knowledgable and made the entire experience simple and stress free from start to finish. Chris was easy to deal with and very accommodating. When I took final delivery of my new MKX, Chris got in the car for me and went over ever detail of the controls like it was his own car. I couldn't believe how many details he knew about the vehicle. The financing/warrantee guy was super efficient and had everything ready for me when I got to his office. He gave me a couple extended warrantee options, I made a decision and the paper work was seamless and took only a few minutes to complete. The service center is as good as the front of the house. Easy to deal with, accommodating with a loaner vehicle and explained everything in an easy to understand manner. Great dealership, great people and a good, solid company to deal with. They made me feel very comfortable. I would and have recommended them to friends and family.

Best experience no pressure wonderful all around

Sales person was knowledgeable. Easy purchase experience. Chris ia not a "high pressure" salesman at all. I told him what I was looking for and saw online. He found it in the lot and we test drove. Still no pressure. We went over the financials with him and he made the process very easy. It was a pleasure to do business with Malouf (Ford)!

Treated me like family

If you can get past the billion signatures that would be required at any buying of a new car go to Malouf Ford. These people really do treat you like family. They were amazing and made things fly by. The deal that I was given was so great I would never go anywhere else.

Stress free car buying!

This is the first dealership I have ever been to that made car buying stress free. The salesman who worked with us, Frank Colonna, was very knowledgeable and listened to what I was lookin for. In no time he had the car I wanted on his IPad and asked which color I wanted to test drive. I loved the car and we agreed on a very fair price without the usual ten trips to the manager.They did not pressure me to take the car the same day, like so many other dealers do. When we went back two days later the car was all ready. Frank sat with us in the car and showed us how everything worked (which no one has ever done for me before). We signed the paperwork and were out the door with our new car in under an hour.I happily recommend this dealership to anyone looking for a new car. It is a calm and quiet environment, extremely clean and everyone is very pleasant and easy to work with.

Easy to work with

Turned in a lease and bought a new vehicle in the same transaction. Turning in the lease with Don was a breeze and couldn't have been easier. Working with Jim on the financing paperwork was also very easy. Chris was outstanding. He was the one that I dealt with the most. Knowledgeable and responsive to questions, calls, and e-mails. He relentlessly worked to make the deal and worked with managers there to meet online pricing at the Ford website, etc. I would definitely work with Chris again.

FIRST NEW CAR PURCHASE

I stopped by too look at the Ford SUV'S , We test drove the Ford Edge, Then requested a black on black Edge it was ordered right away. As soon as we arrived the SUV was parked out front cleaned and ready to go. The whole process of buying the car was quick, no sales pressure from the sales people, very professional and friendly. The paper worked was done quick and efficiently.

Great Dealer

Malouf and their salesman, Christopher Alberts, made our entire experience very easy, Chris ia not a "high pressure" salesman at all. We told him .what we were looking for in a vehicle and he found it in his showroom. Still no pressure. We went over the financials with him and he made the process very easy. He was interested in serving us in the best possible manner. That was late Wednesday night. Friday at noon we drove home in our new car..were great. And a shout out to Dino who also helped us! Included were many good things, but what impressed me most was the free oil changes as long as we have the car. I could go on, but suffice it to say that Malouf and Chris made the experience easy and comfortable. Again, no pressure. I wuld recommend Chris Alberts and Malouf to anyone!

Visit, Purchase, Repeat!

I have been going to Malouf Ford/Lincoln since 2008 and just leased my forth vehicle from them. Every person that I have ever dealt with has been nothing less than excellent. From the professional sales staff to the courteous service personnel this place is 5 star. A real class act!

Painless Gratification!

As Always, Chris Fitzgerald went above and beyond to make sure I got exactly the Truck I was looking for.His attention to Customer Service and Diligent research of available inventory made my Buying experience Painless ! Thanks Chris!

fast and efficient

Ours Sales Rep Christian Fitzgerald, was very professional, and extremely helpful. So was the manager Don Brown. An awesome team.This was our second purchase from Malouf ford, and we would definitely do it a again.

Buy from anyone else?

This May I purchased my 4th car from Malouf. Their team is the most amazing group of people that I have ever worked with. When I go to Malouf I feel like I am a friend of the staff not just a customer. The car that Chris Fitzgerald recommended to me was the best car that I purchased yet. Ford Fusion Energi is amazing for my 110 mile commute everyday. I would never buy from anyone else again... Well done Maloufs!!!!

Outstanding customer service

Just leased another vehicle from Malouf Ford. I dealt with Don Brown, sales manager and Chris Fitzgerald, sales. Could not ask for a better team to put me in my new lease. Entire process was smooth and stream lined. You will not find any of that nonsense price haggling here at Malouf - which I have no time for. Chris Fitzgerald and Don Brown knew exactly what I was looking for, what I really wanted (because they listen) and set me up. We came in, signed and we were on our way in no time. Was perfect, the reason we keep coming back and will continue to recommend.

Excellent service, no haggling here!!

I tracked down Chris Fitzgerald at Malouf. He helped me with my previous ford explorer at another dealership 3 yrs back and was awesome. Even though it's a bit more of a drive, he the best Ive worked with when buying cars. He is patient, answered all questions, understood what I was looking for and budget. Gave me options and worked with me. We successfully purchased another car from him. He's an honest guy!

Excellent coustomer service

Malouf ford Lincoln in New Brunswick made car buying a fun, enjoyable experience. The pressure to find a car in a short amount of time was alleviated by the friendly sales associate who worked with me. He answered all my questions in a way that I would understand and took the time to explain the process. The focus was solely on me and finding a car that would be best suited for my wants and needs. Malouf Ford Lincoln has such a warm, welcoming environment; it is obvious that everyone there loves what they do. I left feeling very secure in my selection and I know malouf ford Lincoln will be there to help in any way if any problems arise. In my opinion, the coustomer service at Malouf Ford Lincoln is unmatched.

New Escape

Chris Fitzgerald has been my "car guy" for the past twenty years or so. He is honest, knowledgeable and makes the whole process easy and almost fun. Such was the case when I bought my 2016 Escape which I am quite happy with. I'd recommend Chris to anybody looking for a new Ford or Lincoln.

new car

my new car was a ford the best they took there time to help me get this new car chris fitzgerald was cool guy!and help full

Excellent Service

Chris Alberts service was exceptional. I visited many dealers and I received the best service and respect at Ford. Chris was thorough he followed up and made sure all my requests were met! I am one happy customer!

Awesome experience!

I had an awesome experience when I leased my new Ford. Dino, Ronnie and Jimmy were professional, knowledgeable and pleasant to me. I have been leasing cars from this dealership for over 20 years and I am still impressed with the way I am treated from start to finish. I would definitely recommend leasing or buying a car from this dealership.

Very professional and courteous

The sales team was very knowledgeable and worked with us on what we were looking for in a new car. The overall experience was excellent and I would recommend this dealer to others if they are looking for a new car.

Leaking power steering

Aside from the fact that it took one week to completely repair my Lincoln Town Car the experience was as suspected from a dealer. I found the service department to be well run and professional., in fact I was escorted into the service bay to observe one of the problems, the leaking power steering. The repair required 3 different parts which were not in stock which I found odd but understandable since my car is over 10 years old. Sal Giordano kept me informed on progress and also spent considerable time on the telephone with my warantee company. Overall I would recommend the dealership and service department. They do as well as most other dealerships I have delt with over the years, car dealerships are basically all the same. They sell new and used cars and service them, they have huge overheads and staff plus they must make a profit so they will go only as far as it is financially benefical to their bottom line.

Great Staff

Chris was extremely helpful with helping us get our new car. The team worked with us and went out of their way to meet our budget.

New Car Purchase

I have bought three cars from Malouf. Great sales/services. Finance Manager did the best work of all. No hassle environment. That's what I like the best.

Overall great experience

First off, the salesmen are not pushy! That was huge for me and I have walked away from dealerships that used the old "used car dealer" tactics of being pushy.I was looking for particular options on a truck. I probably should've just built the truck; however I was in no rush. The salesmen had patience and worked with me over a period of several weeks to not only find the truck I was looking for, but give me a deal to bring it home. Communication was great over the phone and via email. He walked me through the whole process so there were no surprises. Overall pleasant experience.

Excellent buying experience

Have bought a number of cars here. The most recent from Chris Fitzgerald snd he was extremely helpful and a pleasure to work with.Thanks to Malouf and especially to our salesman Chris! Very happy with the car!

Excellent!!!

I would recommend Malouf Ford highly to anyone in the market for a ford or lincoln product. The staff was great and the price was reasonable!

I highly recommend Chris Fitzgerald

My Wife purchased a Lincoln MKZ from Chris Fitzgerald. He took the time to explain and answer all her questions about the car. He was very knowledgeable about the car, its workings, and found a model that had the "must have" features that my wife wanted. It was a pleasant car buying experience and I will definitely be buying my next Lincoln from him, whether it be another MKZ or the new Continental when it comes out.

Great Experience with Chris Fitzgerald!

My husband and I purchased a Ford truck from Chris Fitzgerald. He was very patient, courteous, and a very pleasant salesman to deal with. I have purchased several cars in my lifetime and he was by far the most pleasant and caring as well as the easiest purchase experienceever! He had everything ready for us when when arrived to pick up our truck which madethe whole buying experience so easy! When the time comes that we need another Ford or if I would recommend any salesperson, it would be Chris and Malouf Ford! Thank-you!

Easiest and most pleasant auto purchase ever

Our salesman, Chris Fitzgerald, was the most knowledgeable and courteous person we've ever met at a car dealer. He spent a considerable amount of time searching for the exact vehicle we wanted. There was no pressure, no pushy sales pitches, just helpful information and explanations of our questions and options we were reviewing. The rest of the staff in the showroom were just as nice and accommodating, especially Dino Gemgnani Jr. Overall, just a pleasant experience purchasing a vehicle.

Excellent experience and no pressure sale

After 230,000 miles, it was time for a new car! Billy found a car perfect for what i needed and wanted (Fusion). Great Experience!

Excellent accommodating service

Bill was knowledgable accommodating provided excellent feedback to our needs, took time to look for our choice and gave space and not overbearing. Smooth transaction.

The service department stinks!

I bought a new F-250, 6.7dsl in 2013. I decided to have Malouf do all the scheduled and warranty service. What a mistake! Over the last three years and almost 90,000 miles not one time was the service experience anywhere close to being pleasant. I introduced myself to Sal the truck service writer and Jerry the service manager when I scheduled my first oil change. That was the last time I ever saw them smile. A simple oil change and tire rotation was the last straw! They tried to tell me they rotated the tires even though the brake dust that was on the front rims was still on the front rims! I made an appointment for 8am and wasted 4.5 hours for an oil change and tire rotation! I will tell anyone who asks to avoid Malouf!

Excellent service and great salesman

I had a leased Ford Focus that I previously got through them a couple years back and I wanted to terminate the lease early luckily for me Billy and Don, who helped me get the Focus and still remembered me!, were super helpful and got me into a new Fusion with complete ease. Thank you so much!

Excellent service at Malouf Ford with Chris Fitzgerald

We were very pleased with the excellent level of service we received at Malouf Ford with Chris Fitzgerald. He was friendly, courteous, competent and professional.

pleasant experience

Needed a new car. Mine was 14 years old. Walked out with a new Edge. The salesman Bill was very pleasant and helpful. Not pushy at all..Would deal with them again. Very nice experience

Malouf and Don Brown-real deal

We have leased cars for many years and recently have enjoyed our Fords. We are from the Princeton area and our last two vehicles have been leased from Malouf. Best experience ever! Don Brown, Sales Manager, is a true professional. Mr. Brown is honest and fair and never pushed us. He has amazing customer service skills and his knowledge exceeded our expectations. Malouf is the best experience we have ever had. This is the dealership you want to go to. We are extremely satisfied with Mr. Brown and Malouf.

Great, fast, and friendly service!

From beginning to end, the purchase of my dream car was perfect!Fulvio's work ethic and level of service exceeded my expectation of an auto sales person. A typical trip to a dealership consists of anxiety, pressure, and someone who is only worried about making a profit. Fulvio showed us the cars, the dealership, and even shared some of Mr. Malouf's history and why Malouf Ford is the place to go for cars. Fulvio made sure that our needs were met and that we left the lot with smiles on our faces.Jimmy, in finance, was also ready to go for when we arrived.We will definitely be doing business with Malouf Ford in the future.

Easy Process, Much Improved!

Compared to past experience when leasing, this time the sales personnel actually made me feel that they wanted to work with me and not force a sale. Mr. Frank Colona and Mr. Dino Gemgnani were exceptional in meeting my needs. AND....I love the car!

Best car buying experience ever.

I lease my cars so every 2-3 years I'm dealing with sales people and this by far has been the best experience I've had. Great customer service from the moment we entered the dealership. Billy Forsyth was great throughout the entire process. He wasn't pushy was very knowledgeable on the vehicle and took the time to make sure I was getting everything I was looking for.

No "BS"! :)

You know that feeling when you walk into a dealership you have to be ready for the "BS".....I didn't experience that at Malouf. WOW! THANK YOU ROBERT SANTORO! I had a budget in mind I needed to stick too, and they did not try and up-sell me. Robert and Nino respected that and earned my trust and business. Great Job guys, it seems integrity, respect and pride in knowing you gave someone a fair deal really does exist!

Great dealership

Chris Fitzgerald and Don Brown were great to work with on our car purchases. No BS, no haggling, I could trust them entirely. Something that can't be said about many in this business. Got a great deal on a great car.

NEW LEASE PURCHASE

My experience at Malouf was very enjoyable. Don Brown and Chris Fitzgerald were very professional and knowledgeable from beginning to end. I will recommend them and the dealership to all of my friends and family.

Painless Purchase

Last weekend, my husband and I went looking for a new car. We met with a young man, Flavio, who was so patient and showed us everything we wanted to see- from different makes and models to how to work each and every button in those new vehicles. We took a test drive in an Explorer and Escape. Loved them both. We ended up leasing a brand new Explorer. There was no uncomfortable haggling over prices. We had a number in mind, and they helped us make that number a reality. The finance man was just as quick and painless. Everyone there made us feel very much at ease. We will definitely be going back to Malouf and recommending them to others.

Wonderful car buying experience

I walked in and pretty much knew exactly what I wanted. I told Bill, and within 10 minutes he had a model that matched exactly what I was asking for right in front for me to try out. He was incredibly knowledgeable and not pushy at all. I was also trading in a car, and I had a target price for that and a target price for the car. It was at this point I spoke with Dino, who at first said he wasn't sure if it could be done but after making a few calls to get the best price for my trade in I was able to get exactly what I wanted at the price I wanted. And just as a point of comparison, two other ford dealerships couldn't come close to matching the price. Overall I will definitely be using them again, best car buying experience I've had. I had to pick up the car the next day, which happened to be Bill's day off, and he still came in just to make sure he could walk me through everything one more time. These guys can't be beat.

Knowledgeable and Professional

Bought two vehicles there in November, 2015. The folks there are very knowledgeable and professional in all they do. Chris Fitzgerald, our salesman, handled all all the details and we left with our two new vehicles that weekend. Five stars, for sure.

Love my Lincoln>>>

Another great experience at Malouf Lincoln in North Brunswick. Chris was easy to talk to and very friendly and knowledgable about my model vehicle. When I took delivery, Chris got in the car and went over everything in the vehicle like it was his own. Always a pleasure to deal with such a great salesman and a great company.

A+ Experience

I've dealt with car salesmen in the past and they come with the typical stereotypes. Chris was anything but that. He was knowledgeable, very patient, and always helpful. He did not push me into buying something I did not want or try to sell me features I didn't need. Even after buying the car, he went out of his way to ensure I was satisfied. It was an absolute pleasure working with Chris. Overall, the folks at Malouf Lincoln were courteous, professional, and a pleasure to deal with.

Most knowledgeable salesperson

Chris knew more about cars than any salesperson I've ever encountered. He was always polite and a pleasure to deal with. I left the dealership feeling I got a great deal. I would recommend Chris and Malouf to everyone.

Great Experience

I had a great experience at Malouf Ford Lincoln dealing with Chris Fitzgerald. He was knowledgeable and answered all questions. He even followed up to make sure I had no problems/additional questions regarding the Explorer I purchased. You don't see that kind of service too often today.

Excellent Leasing Experience

I had an excellent leasing experience at Malouf Ford Lincoln. I did not call ahead or request an online quote; I simply went to the dealership to speak with someone and find out my options. I was greeted by Brian, who patiently listened to me and offered both financing and leasing options based on my needs. I decided to lease, and Brian made the whole process so simple. He had answers to all of my questions and helped me feel comfortable as a first-time lessee. While everyone I interacted with at Malouf was nice and helpful in some way, Brian did an outstanding job as my consultant and I recommend him and the dealership.

Excellent Leasing Experience

I had an excellent leasing experience at Malouf Ford Lincoln. I did not call ahead or request an online quote; I simply went to the dealership to speak with someone and find out my options. I was greeted by Brian, who patiently listened to me and offered both financing and leasing options based on my needs. I decided to lease, and Brian made the whole process so simple. He had answers to all of my questions and helped me feel comfortable as a first-time lessee. While everyone I interacted with at Malouf was nice and helpful in some way, Brian did an outstanding job as my consultant and I recommend him and the dealership.

A GREAT EXPERIENCE!

This was a very pleasant experience obtaining a new vehicle. I have experienced the HARD sell from other dealers and this was not done at this dealer, for which I'm grateful. The sales person was pleasant, knowledgable and made me feel comfortable. I would recommend the dealership and sales person to my friends.

Quick, easy, and great deal!

This car dealership made buying a new car at a low cost quick and painless. I love my brand new Ford Fusion; it's awesome!

Very friendly and knowledgeable

Quick deal, no hassles. Got the vehicle I wanted. Bill Forsythe, our salesman, was a pleasure to deal with. I don't buy many new cars, but the experience was fantastic. A big change from years past at other dealerships.

great service, very friendly

Bill was a pleasure to deal with and really knew what he was doing. A no hassle salesmen that was easy to deal with. No hidden tricks, straight forward, knowledgeable and friendly. We would definitely recommend him to anyone looking for a vehicle. We would buy again from him in the future.

Quick deal, nice salesman

Went looking for a leftover F150 knowing what I thought the market was and what I should be paying for it. With almost no negotiating we were able to work out a deal in about 20 minutes. Both the salesman and manager were nice and fair to deal with, I never felt like I was pulling teeth or fighting a battle over a couple dollars. I had my car in my driveway only a few hours after I went in.

Great dealer

Christian Fitzgerald is a great sales person to work with.. He was very patient and explained all the questions that we had and made the deal possible. I would recommend Christian Fitzgerald and Malouf Ford to all my friends and relatives.

Repeat customer

I have leased three Lincolns and purchased a Ford and have always been very pleased. They are very efficient in the sales and service process.

Returning again

I have been a Malouf ford customer since 1994 and have returned often to release or purchase a new ford. I will return in three years time as well.

Great Experience

Frank Colonna was a very helpful and friendly salesman with experience and knowledge to help me pick and choose the Truck that fits me the best.

A Fair Deal without the games

To start this I will say that through my work I have access to a lot of vehicle info and a lot of pricing info that many people either dont have available, or dont bother to research. My entire family, and close friends take me with them to buy cars because I walk in knowing to the dollar what the dealer paid for the vehicle, all incentives, holdbacks, and so on. As you all know the typical car buying experience, especially when you know what a fair deal is, is a nightmare of back and forth, salesperson wearing out the rug, no we cant hit that number, blah blah blah game after game. I usually have to get up and walk out angry and wait for a phone call asking to come back in, and so on. This is the second car purchased at Malouf. the first was a few years ago and there was a bit of that, but not too much drama and they got to a fair deal. ****This time around was the absolutely most pain and drama free purchase experience I have ever had in buying or assisting with the purchase of lets say 30+ vehicles over the years. I named my price, told them what I wanted for my trade, showed them the trade, they came in $250 off and I said so, and they matched what I wanted. Done. To get me exactly what we wanted they ordered the car. I didn't have to beg, they didnt talk about fees, etc. it was just 'hey if you can take something off my lot I can do even better for you' followed by 'no, my wife doesnt want to settle at all', followed by placing the order. From start to finish Malouf dealt with me fairly, honsetly, said what they would do and did what they said. The car came in within the window of time given at the start, exactly correctly configured and the finance/final paperwork was pleasantly and professionally gone over. We had been to a local 'high volume' Ford dealer to test drive the vehicle we purchased prior to going to Malouf. They barely knew the product, and it was the usual high pressure sales deal. The experience at Malouf was more like a partnership- them and my wife and I working together pleasantly, calmly, casually on the same team to get us a vehicle we would love at a price that is absolutely fair to both parties. It was our pleasure to deal with them, not sharks in the water and us as the swimmers trying to survive as most dealership experiences are these days. I dont work for Malouf. I have no friends there. I have no affiliation whatsoever, but I am someone who appreciates the experience I just had and that is worth taking some time to write a thorough review.

Great Buying Experience

This is a professional, no-nonsense dealership that gives you the best for your money. I am very pleased with my purchase and plan to go back in the future!

Leasing a vehicle

I have been a previous customer of Malouf. Once again they could not have been more professional and courteous. My sales rep quickly understood my reason for coming in and made me aware of the available incentives/offerings. I was able lease a higher end vehicle for the same price that I'd been paying on my previous lease. Everything worked out great and I could not have been more satisfied.

Best Dealership!

Great service - no hassle!! They are quick and to the point! Very happy with my new 2016 Lincoln MKC!!!! The process was quick and painless!

STOPPED BY ON A WHIM

I'd been looking for a new lease and wasn't considering a Lincoln at all. I walked in and a sales person came up to me immediately and started talking. He asked what I was looking for and the rest is history: 2016 Lincoln MKZ. Brian Major is an excellent sales person. He should teach a course in successful car sales. He is professional, extremely knowledgeable, and easy to work with.

Chris Fitzgerald is the bomb!

Car buying is usually a nightmare for me. Chris Fitzgerald made it a dream come true! He was professional and knowledgeable and extremely friendly without being pushy. I will never purchase a car from anyone other than Chris in the future!

"Exceptional Service"

Always a great experience! I am on my 4th lease and won't go anywhere else.Staff is friendly, smart and informative. In addition, the process is NEVER long and drawn out.

A smooth purchase.

It was a very easy and pleasant transaction. We found and bought a car within 25 minutes. The salesman, Chris Fitzgerald was very helpful and informative;. The business portion moved quickly and efficiently. We bought an Escape and are very pleased with our purchase.

When professionalism means something

Don Brown has a great operation running from Don to Dino to Chris Fitzgerald a group of professionals who know how to treat customers-- I have been going there for my 7 th vehicle--always well done!!!

Wonderful experience

I recently leased a 2016 Escape and couldn't be happier! My salesman Christian was courteous and professional. He took the time to explain everything to me and I never felt pressured like I have at other dealerships. I highly recommend Christian!

Outstanding

The staff was do friendly and nice, my salesman was very smart as well. A great level excellent this is my 4th car that I've gotten from this dealership I have recommended this dealership to all of my friends

Not Happy

I was brought in this dealership by a friend who highly reccommended this dealership. I came to table with some difficulties however nothing that bad. I was shown a car, told everything was going to work out and to go home and relax. Come Monday I spent most of my day on email with the sales, and constantly asking to provide document after document only for each time I provided a document I was told "not good enough." Short of me being told that I couldn't get a loan or a car in my name I knew where this was going. At the end of day 2 I was finally told that there was just nothing they could do fo rme but to come back in a few weeks if your circumstances change. That does me nothing when I don't have a car now. The very next day I was introduced to another Ford Dealership and that Sales Manager heard everything I told him, I told him the entire story. In 2 1/2 hrs I was approved, in my name, traded in the car and walked away with a few thousand dollars I was shocked. How could the same car company but different dealerships comes up with totally different answers, totally different exsperiences. I was shocked. I highly reccomend to use Lester Glenn down in Ocean, NJ it is worth the drive, especially when your credit is not "perfect" or don't have a credit score of anything less that 750. You will not be treated fairly and you will be strung along. I don't blame the sales rep who helped I blame the in-exsperienced credit manager and sales manager not standing by there words especially when they were told the story from the beginning.

Pleasant buying experience

Easy to buy a new car! Every step of the way was clearly explained and (other than a weird glitch with email) communication was easy and fast. Before I went to pick up the car, I emailed most of the paper work the day before. All that was left to do when we got there was to sign!

Excellent service!

I've never had such a pleasant buying experience! I haven't purchased a new car in several years and Mr. Major made car buying as easy and painless as possible. I did not feel pressured into buying a car or add ons that I did not need. I love my new Ford Escape! I will highly recommend friends and family to visit Malouf Ford Lincoln.

GREAT

The service was great! The process was quick and easy. I am very happy with my new 2016 Ford Fusion. I recommend this car and if I could rate the dealership I would give it a 10! Bill was awesome!

Wonderful car buying experience!

Steve Close and Bill Forsyth made the sometimes stressful experience of buying a car one of the most pleasant experiences! My son and I let them know what car he was interested in and our budget and they had cars for us to test drive. We picked one and they had it to us in a day! They answered all our questions promptly and made everything so easy! Sam Iskander made the financial part easy to understand and stress free. We got the best price and excellent service. I will take my daughter there when she turns 17.

Purchase of 2016 Ford Fusion

I needed to buy a replacement of my 2008 Ford Fusion due to it being "totaled" by a careless learning driver as it was parked in front of my house. My visit to "Malouf Ford Dealership" resulted in buying a new 2016 Ford Fusion with enhanced features. I was aided by a team of professionals with their personal touch.

Another Great Car Buying Experience

I needed to buy a replacement of my 2008 Ford Fusion due to it being "totaled" by a careless learning driver as it was parked in front of my house. My visit to "Malouf Ford Dealership" resulted in buying a new 2016 Ford Fusion with enhanced features. I was aided by a team of professionals with their personal touch.

Fat & Happy

So in the market for a new pick-up, and purchased my last American truck back in 2000 from Malouf and since Malouf contributes to some of our local organizations in town they were first on my list.During my first visit I test drove a new f150 and explained I was awaiting details to be released on the new Nissan Titan and would be wrapping up my decision in November, I was also very pleased to find Don & Dino and passed on my regards. Ok, now it's November, I stopped in and headed over to see Don & Dino since to my surprise no one ever reached out to me and Don greeted me with a comment like well we thought you were buying a Nissan and I explained its a flop so he looked at my trade and I could see that he was very busy so I suggested he contact me during the week, and went on to inform Don & Dino we have a good friend who is part owner of a Ford dealership in the Harrisburg area and was sharing with them that their allocation with Ford can get them better priority immediately Dino started laughing at me, and Don tells me that if I purchase outside of the State Malouf will not service us. So a few days go buy and no return or follow up call again. I emailed Brain a salesman I meet outside who took another two days to get back and just responded with buy the truck at American Ford or Pa. honestly that was fine, since in the end I ordered the truck locally.Ironically I met friendly sales manager from American Ford flying back on a recent flight and ended up paying more to buy it locally. And in the end, I am disappointed that as a local resident and repeat customer it means nothing to the mgmt team at Malouf.I am sucker, for a handshake cup of coffee.....make me feel like a king and my wallet opens up! Since my experience I've learned of three more local friends including local police officers who have had identical experiences recently at Malouf. I have also learned Ford does offer certain priorities dates to dealers with status priority 10 orders which can be moved to priorty 1 in their order banks especially franchises with trucks held in Dearbon for missing parts reasons, which is currently around 28.000 F150's being held to go back through the assembly line due to missing back ordered parts. Ford also informed me that no dealer can refuse your service due to where you purchased the vehicle. Since American Ford provides loaners we will happily return to them for all our future service needs. As Don mention Malouf customers come first, so clearly I would always be last in for service, if not refused. My review is surely an isloated one, as my previous purchasing experience was positive. Being in sales I know dealing with customers day in and day out is daunting, but following up and going out of your way for local customers is crucial to yours success, unless of course you're fat & happy, and then it's time to give back or pay it toward or move on.

This was my BEST car purchase ever. Really.

Okay, so I 'm over sixty and just bought the eighth new car I've ever bought, (A Ford Escape ES). I was honestly so very pleased by the service and integrity of the guys at Malouf Ford in North Brunswick. There was Dino Sr. and Billy (the Salesman) and Sam (the finance guy) and Dino Jr. All gave me not only great customer service and encouraged me to call any time or stop by if I ever needed further help, but treated me with such respect that I am DEFINITELY going to bring my daughter there to buy her next car. Previously, I was given BAD service by a dealer on Route 22 in Plainfield, but the guys at Malouf in North Brunswick were incredible. The loan rates they offered were great too. The only hard part was selecting from the many vehicles they have on the lot. FOR YOUR NEXT CAR, GO TO MALOUF FORD.

Best returning experience I could have asked for.

Going to the Malouf Ford dealership was the best decision I could have made on the moment notice I had when first moving to central Jersey. My salesman at the dealership was Billy Forsyth. He caught my attention because of his big smile and friendly warm welcome and a handshake the moment he seen me walk into the building. I just recently became a returning customer for a new 2016 ford fusion se lease and gave my loyal busines to him because of awesome he was with my first time experience in this what I thought would be a hassle of a process. However, Billy made it clean cut and dry for me and added no pressure whatsoever. I definitely appreciate business like that. I would definitely recommend everyone to him at the malouf ford dealership 100%.

The BEST, most HONEST dealer I have ever used

Okay, so I 'm over sixty and just bought the eighth new car I've ever bought, (A Ford Escape ES). I was honestly so very pleased by the service and integrity of the guys at Malouf Ford in North Brunswick. There was Dino Sr. and Billy (the Salesman) and Sam (the finance guy) and Dino Jr. All gave me not only great customer service and encouraged me to call any time or stop by if I ever needed further help, but treated me with such respect that I am DEFINITELY going to bring my daughter there to buy her next car. Previously, I was given BAD service by a dealer on Route 22 in Plainfield, but the guys at Malouf in North Brunswick were incredible. The loan rates they offered were great too. The only hard part was selecting from the many vehicles they have on the lot. FOR YOUR NEXT CAR, GO TO MALOUF FORD.

Friendly and responsive

Recently bought an ford mustang from Malouf in North Brunswick.It's a pleasure dealing with Manny Vyas.He his very helpful in getting the car i Wanted.He is very friendly and guided with all the specifications and prices. In the end i am happy and drove home with the car i wanted.

What a pleasure....leasing a MKZ

I was pleasantly surprised by my experience with leasing an new MKZ. Attentive, responsive, friendly, and fair are just a few of the words to describe my experience with the Malouf team. Manny Vyas and Don Brown were a pleasure to deal with from a sales perspective, and everyone else I encountered was just as nice. I'd recommend Malouf Lincoln without hesitation. By the way, I really love my new MKZ!

Friendly and Responsive Sales folks

Recently leased an MKC from Malouf in North Brunswick. Normally hate the sales experience. However, dealing with Chris Fitzgerald and Dino Gemgnani JR to get the car I wanted was a pleasure. No high pressure. They knew what I wanted and could afford. I had to wait till the lease price came down some, but in the end drove home with the car I really wanted, Would highly recommend both Chris and the Sales manager Dino Jr to anyone.

Top Notch Customer Service!

From beginning to end Steve Close, Jacinda Dos Santos and especially Bill Forsyth handled my Ford Explorer lease with top notch professionalism. On the day I went to pick up my car they had me in and out in 30 minutes flat and with a complete Ford Explorer 101 "crash course" on all the new features in the vehicle and how to use them!Very pleased with their service!

Great experience-Salesperson worked to make us happy

From the minute we walked into the dealership our salesperson, Marlo Hirshon worked to make us happy from working with us to come to a great deal to making sure that everything was perfect with our new car when we picked it up!!! My wife and I both agree that it was the best car buying experience we've ever had. We would definitely go back to her to buy another car.

Fastest Lease on a New Ford Focus!

My father did the shopping for me ahead of time and picked out the perfect vehicle. I was in a pinch. My current vehicle broke down with engine damage, I just graduated nursing school and started a new job which I desperately needed transportation to get to. I took the morning off to come in. Dino and Chris took my completed application and got the car ready while I waited. They were pleasant and made it a very easy process. Most importantly they got me back on the road in time to get to work! Thank you! I understand now why my father buys all is cars from Malouf!

Satisfied customer

Recently totaled my Jeep after a tire blowout and crashing into a pole. Looked everywhere for a car that was safe, affordable, fun features and good for commuting. I came across a used 2009 Ford Edge, with 75k mi. It was a red tag offer, but one I had to jump on. I dealt with Rob Santoro. From start to finish, he was a true professional and answered all questions I had. I'm hoping I don't have to go back anytime soon. But if I do or anyone I know does, he's the guy to talk to.

New Explorer XLT

Recently purchased an Explorer XLT from Frank Colonna of Malouf. He was extremely helpful and patient sales person and I would go back to him again for future car purchases. I highly recommend Frank. This is my third Explorer since 1994. They are well built, last long and total maintenance costs are low.

New Lease from Malouf Lincoln

After 3 consecutive leases from another manufacturer & dealer I thought I knew what to expect and was bracing for another negotiation & paperwork ordealnot in Malouf!Brian Major, our salesperson, was a great help knowledgeable & very helpful, made the entire process as easy as possible.Paperwork was done in minutes, not a lengthy process while trying to sell you plenty additional services and optionsas in other dealerships.Overall great experience. If youre looking for an easy & transparent process without pushy salespeople (and even pushier managers) then do yourself a favor and contact Brian Major & Malouf!

New Lease from Malouf Lincoln

After 3 consecutive leases from another manufacturer & dealer I thought I knew what to expect and was bracing for another negotiation & paperwork ordealnot in Malouf! Brian Major, our salesperson, was a great help knowledgeable & very helpful, made the entire process as easy as possible. Paperwork was done in minutes, not a lengthy process while trying to sell you plenty additional services and optionsas in other dealerships. Overall great experience. If youre looking for an easy & transparent process without pushy salespeople (and even pushier managers) then do yourself a favor and contact Brian Major & Malouf!

Ford's are great, like my Focus

It was a homey environment that made me feel right at home. I've been a fan of Ford for a little while & I knew this is gonna be great. Took me a half an hour & spotted my future car. Ford Focus SE without the hatchback in candy apple color & fell in love right as I put it to drive. I thank Bill Forsyth for his contribution. Can't wait for this 3-year journey to take me new heights.

Usual Great Visit

Overall good dealership, long time relationship, that continues have been doing business with the dealership and Don Brown for about 20 years and anticipate the relationship to continue

New Lease ford escape

There were 2 reasons that we leased the car at Malouf Ford; the second reason was because we loved the product, the first reason was because of Chris Fitzgerald.This is the 3rd car that we either purchased or leased at Malouf Ford. The sales people were always very courteous and professional. This time we dealt with Chris Fitzgerald who was extremely pleasant, very professional and listened to what we were looking for and then presented us with several options. Never once did he try to sell us something that we didn't want. He was patient and I had mentioned that I did not want to haggle about price. I wanted their best price for the lease and I would let them know in 2 days. Chris talked to his manager and 15 minutes later came back with their price. The next night we called Chris and said deal.

best auto dealership i have ever dealt with

buying a car is at the top of my list of the worst things to do. I have always experience rude, shady, deceptive, and pushy salespeople at car dealerships. My experience at Malouf was nothing but a pleasure. They were knowledgeable about the vehicle I was interested in purchasing. I test drove not only the one I came to look at but another similar vehicle which I ended up purchasing. Manny Vyaz, my salesperson was nothing but perfect and Manager Dino Gemgnani Jr.was great. My next vehicle will definitely be purchased here. Thanks guys!!!

a pleasure to deal with

I walked in around 3 - not knowing they close at 5PM - I drove out with my new Lincoln -- Brian was awesome / Dino easy to work with - they gave me a very fair price on my trade-in. I test drove the car I was interested in - easy - no pressure - and drove out with my new car. I had some questions on Monday (since it was after 5 when we left); no problem I could either come back with my questions. I read the book - called Brian with my questions - and had them answered. I love my new car.

The worst

Stay away! All positive reviews must be written by their own employees (in fact, they all read very similarly) but my experience with the service department has been horrible. They took my car for a long time, charged for repairs they never did, and when I went back to get it fixed, they had the audacity to even ask for more money!

Execllent

After visiting a number of car dealerships, and dealing with the bait and switch tactics, and then I went to malouf Frank Colonna was excellent .

On my 6th leased car from Malouf!!

I just leased my 6th car from Malouf. . Dino JR is truly amazing. When I pull away in my new car I always feel comfortable with my choice. The transition from car to car is always a pleasure there. I wouldn't go anywhere else!!

Pleasant experience!!!!

After visiting a number of car dealerships, and dealing with the bait and switch tactics, we drove from Staten Island to Malouf Ford in NJ. Our salesman was Frank Colonna and he helped guide us through the process with fairness, professionalism and a pleasant disposition. We had researched prices, rebates etc. for the Ford Escape and were we very happy with the deal and the Escape we finally purchased. Would highly recommend the dealership and Frank Colonna to all our friends and family! Thanks Frank!!!!

Excellent Experience!!!!!

I cant begin to thank this dealership for the way they handled my new tuck buying experience. Due to the excellent choice in ordering they had exactly what I wanted in stock. My new 2015 Lincoln MKC is awesome! A special thanks for having Don Brown running with my transaction was second to none. My salesman Bill Forsythe knew the product inside and out! I wouldn't buy another ford or Lincoln from anyone else. The staff including Dino.Dino Jr and service manager Gerry are also the best in representing Mr Malouf. I cant thank them enough. Gerry has a service department full of talent including John Sawyer a true master at troubleshooting vehicles. His skills are the best I have seen and Im a technical tradesman! Scott,Sal ,Marie and Joe are a great asset to the service department as well. Thank you Mr Malouf!!!

Billy Forsyth was AMAZING!!!!

Buying a new car is a huge investment, and Billy Forsyth was truly AMAZING to work with. He answered all my questions, I felt absolutely no pressure, and he was a true gentleman. I will only purchase my future cars from Billy at Malouf Ford Lincoln.. and I recommend him to EVERYONE!!!!

One of the best car buying experience I've had.

The service is one of the best. The people are friendly. There are many cars on the facility to chose from. The salesman don't leave you at any moment of the buying process. I would recommend this dealership to anyone

awesome!!!!

Wonderful experience. Our salesman was Billy Forsyth. For the first time ever Malouf made the car buying process what it's supposed to be. Fun. I'm pretty sure the sales manager's name was Dino, and oh my god was he a pleasure. Would definitely buy from them again!!!

Exceptional service and great buy

It is difficult to find a automobile dealership that consistently outperforms all of the others, yet Malouf has. Over the years we have purchased vehicles from Malouf Cadillac, Malauf Chevrolet, and most recently from Malouf Ford/Lincoln. While all of our experiences with each dealership Malouf has been exceptional, I cant shower enough praise on Dino Jr., manager, and Bill Forsyth our salesman at the Ford dealership. Each gentleman was extremely professional. They gave extensive information related to my purchase and while I was considering the various vehicle options, they allowed me time to assimilate the information requested and provided. This was definitely not a dealership where they rushed you to a sign on the line experience. So, after walking the lot with Bill Forsyth and thoroughly discussing each vehicle with its options I took a test drive and subsequently purchased a 2016 Ford explorer Sport. The final price was again better than that of other Ford dealerships from which I had obtained quotes. Malouf has always given me the best deal and all without any hint of game playing. Its a great feeling when you can complete a deal and feel satisfied that you as well as the dealer received a fair shake.

RUDE & UNPROFESSIONAL

THIS IS THE MOST UNPROFESSIONAL DEALERSHIP I HAVE EVER HAD THE MISFORTUNE TO DEAL WITH.. I HAVE A 2012 FORD FUSION GARAGE KEPT IN EXCELLENT CONDITION ACCORDING TO THEIR OWN CARFAX THAT THEY WANTED TO GIVE ME $7000 FOR MY CAR $2800 LESS THEN BB VALUE. THIS LINCOLN/FORD DEALERSHIP "NOT THE KIND OF CAR WE WANT" WORDS FROM THE HEAD HONCO, ISN'T THERE A BIG FORD SIGN ON THE PROPERTY, SO YOU DON'T WANT FORD CARS BACK THAT YOU SELL??? BUYERS BEWARE THEY ARE A BUNCH OF THEIVES. KNOW WHAT YOU HAVE BEFORE YOU GO IN THERE AS THEY WILL TRY TO STEAL IT FROM YOU....Happy to say I found a reputable dealer who gave me $10,000+ for my FORD FUSION & A FABULOUS UPGRADED CAR. Don't sign on the dotted line till you shop around.......so glad I did.

Completely painless

Typically when I buy a car, the salesperson will play games and try to sell me a bunch of stuff I don't need. The same goes for the finance guy who will try to push an extended warranty, tire protection, etc. There was none of that here. Just went in, bought the car, and paid a fair price. Will never go anywhere else to get a Ford!

Buying our Edge

Our first experience with Malouf was a good one. Salesman Frank took time to explain all the features of the new vehicle to us. Satisfied customers!

Seamless Experience

A very easy and seamless experience. Purchased new vehicle.No pressure sales and willing to work with you on price.I would recommend this dealership.

Horrible Experience !!!

Horrible Experience !!! This company will look for anything they can to deny coverage of warranty. Avoid Ford and This Dealership. Service manager is extremely nasty..

Horrible customer service

Horrible customer service. They will delay service repairs and they do not want to warranty your car.

Used Ford Explorer Eddie Bauer edition purchase

Had a wonderful pain free experience with Salesman Robert Santoro who made the Transaction A+ As there was a certain criteria that had to be met as this was registered as a Limousine and was entitled to certain privileges but also had to forward certain documents..Everything went smoothlyDavid C.

Very Very Disapointed

HiI have dealt with this dealer for years and never felt good about the service or customer service. At this point I will never go back there. I always feel that they are ripping me off and there attitude is abysmal. The service techs can't confirm or verify important issues on visits. I am so disgusted with this place that I am willing to pay more somewhere else rather than go back there.

Great dealership

Malouf ford is a great dealership. The staff was friendly and helped me throughout my ordering process.

Service, over and above

My husband I leased our Lincoln MKZ through our wonderful Malouf salesman, Don Brown. He treated us as family and did everything in his power to make this a seamless experience. This was first time we ever leased and we had lots of questions.. At this time my brother needed to secure a new lease and was ready to switch from his Volvo. At our referral he called Don who was able to find the exact vehicle, model and color choice to fit my brother's needs. Don put the package together and delivered in record time. We can't thank Don and Malouf enough for all their great service. PS, my brother loves his new vehicle!

Painless..Again

We've leased 3 cars from Malouf now. All three times we worked with Frank Colonna. Each time he found out what we were looking for and found a vehicle that fit our needs. Each time, we were pleased with both the experience and the cost.If you are interested in a Ford, i highly recommend Frank and the rest of the team.

Easy and Great Customer Service - Lease

By far the best experience I've had at Malouf dealership. Knowledgeable and transparent through the whole process - it made the transaction go smooth and stress free, understood my needs for a new car and in the process gave me a great deal on my vehicle as a trade in. Staff really makes sure you are comfortable with the car of your choice and provide you options for review. Will reccommentd this dealer any time to anyone!

Painless Lease in Record Time

I informed all Ford Dealers in the area via e-mail of my physical limitations in looking for a new 2015 Ford Edge Lease for my wife. Steve , Don, Bill and Marlo of Malouf assisted me tremendously and my new Lease was performed to my wishes in record time without the hours of needless conversation between customer and manager, which one usually suffers through.

Puchasing A New Vehicle

Great experience, bought 3 trucks for our business in the last two years. Everyone at the dealership is friendly and professional.

success!

I finally finished my first new car shopping process and I am so glad it worked out the way it did! Frank helped me get the car I wanted in the right color even though it wasn't on the lot yet. They were great to work with, helpful with the trade in, and gave me all the information I needed on what to do in the process and how to work everything inside the car :) A month later and I still hit the windshield wipers the wrong direction every time, but I will get it eventually!

Live in NYC, bought at Malouf