Mall Chevrolet

4.7
Overall Rating

Customer Service: 4.7 Buying Process: 4.7 Quality Of Repair: 4.8 Overall Facilities: 4.9 Quality Of Work: 4.7 Friendliness: 4.7 Pricing: 4.6 Overall Experience: 4.6


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We had a wonderful salesman

5
Chrissy42 on 11/05/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Niles helped us find the perfect truck. The dealership didn't have the color we wanted so Niles find one at a different dealer, traded with them so we could have a color we liked.


Great experience

5
Lister Family on 11/02/2016

Overall Experience: 5.0

Niles was a big help in making our new car purchase. We are very happy with our Traverse and it is a great car to suit our families needs!


Great service...

5
Momerath1 on 11/02/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Working with the people at Mall Chevy was pleasant and not at all the usual uncomfortable and tense experience you tend to have when buying a car. Our salesman Niles worked hard for us and never once made us feel pressured to buy a car. He was very nice and knowledgeable, and I would most certainly go back to him when I'm in the market for another car.


Niles C. Rocks!!!!

5
trimomma on 10/29/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I was a bit nervous when I pulled into the dealership. We always think that car salesman are out to get the most money they can get from a customer. Boy was I in for a different experience. I was introduced to Niles, an immediately all of my worries were removed. Niles never left my side. He was compassionate but most of all he listened to me. I found the car that I wanted and signed on the dotted line. Just when I thought the wonderful world of Mall Chevrolet was over I received not one but two follow-up calls from the dealership. I have only had my car for four days, however I have told everyone that I have come across that if they are looking for a car to go to Mall Chevrolet in Cherry Hill, N.J. Niles is a car salesman that you can trust.


Excellent!

4.8
Irizarry on 10/28/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

I would recommend this dealer to anyone. I was shockedmy salesman from five years ago, remembered me, he made the process go smoothly.. I felt I was with family.. my family will be returning a few more times...


Really great experience!

5
LKehoe92 on 10/27/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Really great experience ! The staff was very friendly, Jimmy was very helpful !! I'm very happy with my Malibu ! Thank you so much again . Also thank you to Tina !


Helpful and Honest

5
falcs1030 on 10/26/2016

Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Hi, I felt that my salesman Marc was very helpful and honest to me. Along with Dante, they worked hard getting me a very good deal on my new Camaro. It was a pleasure doing business with them and I will surely be back again, and also will recommend to friends and family about your dealership. thanks Tom Falco


Customer care as it should be!

5
Chief on 10/26/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Walked in met by Tina the sales manager warm greeting she took basic info assigned me J J a great personable salesperson who listens attention. To my needs n price limit worked until I was satisfied with a price I could afford days later he called as did Tina makeing sure I was satisfied and thanked me again Unheard of in this day other dealers need to be schooled by them I can see why they are number one they earn it!!!


Great people

5
Chief on 10/26/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Other dealers should learn how to treat folks like the they do ask for joe jiani and tina


Mall Chevy has great deals

5
Dean356 on 10/23/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Everyone was great and helped me fine the truck that I love. The process was smooth and quick. Everyone was very helpful especially Alex. He gave me a great deal that I could refuse. Thanks for an amazing truck.


My Chevy Experience!

5
Gary H. on 10/21/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

From the time I walked into the show room and left with a new Chevrolet Silverado 1500, my experience with Sales, Management and Finance was very relaxing and no pressure... All my questions were answered and I left feeling very confident with my purchase...now having my truck for a few days, I made the correct decision to go with Mall Chevrolet...Great team! Great atmosphere! Very professional...Thank you Robert, Tina, Craig, Mike


Great experience

4.8
jdarden on 10/21/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Marc Lightsly was my salesman, he was very professional and was able to meet my needs. From start to finish Marc did his job very well in explaining everything in details. i definitely would recommend Chevy mall dealership to my friends Everyone was very friendly.


New trax

4.4
Luz Fitzgerald on 10/20/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 3.0 Pricing: 4.0 Overall Experience: 5.0

Donnie had a great friendly professional attitude. The last time I was there I told myself I would not be back but Donnie changed my mind. I had a great experience and came home in my new Trax.


confident buy

5
torresy314 on 10/18/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I went with my dad because he was getting serive done i met niles along the way and he was veey informant i felt confident asking questions he was very nice and honest about his answer i really liked that.. The staff at chevy are always nice And helpfull great experience thumbs up


Great exporence

4.8
Naumann51 on 10/17/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Derek Smith was a great salesman. I wouldn't of wanted to work with anyone else! He was great from the start and was able to get management where I wanted to be on price. Deserves a raise!


Friendly, work with you, no pressure

4.2
Peachjohn5145 on 10/15/2016

Customer Service: 4.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 4.0

Niles is a terrific salesman. He met our needs while purchasing our new vechile. He's very pleasant, informative, and not pushy. Miles Good assest


Lucky

5
Baby on 10/14/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

When I walked in I expected to get a used car with a high price that wouldn't be worth it . With my low credit score, but my dealer surprised me and help me get into a 2017 Chevy Cruze with only 4 miles on it . I was shocked ! To see that was the car I was going to be driving . Overall , I recommend this dealership to everyone ! Very helpful, try hard to get you satisfy .


Awesome sales representative. Dustin

5
Bill Holland on 10/13/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Very helpful will only buy from Dustin Yellowitz. I'm sending all of my friends and family to him as well. No pressure just straight talk!! Appreciate that. Don't sell me something I might not be able to afford let's talk about something I like and can afford!


Great service

5
Edsshadow on 10/12/2016

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

The staff was very helpful and friendly. I highly recommend buying a new car or truck from Mall Chevy,. Derick was a pleasure to work with.


above and beyond my expectations

5
Chris123 on 10/12/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Ben worked extra hard to ensure that I was provided with the optimum deal I was looking for. Not only did he help me get into the vehicle of my choice, he worked miracles to provide me with a deal that I could afford! I highly recommend this man for anyone who has lost hope in buying a car that they only ever dreamed about.


Awesome Experience! Love My Chevy Trax!

5
tdeangelis09 on 10/12/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

From start to finish the experience was great. Car buying can be stressful and overwhelming but when I contacted Mall Chevy via a web contact form it was super easy. They texted me to set up a test drive. I arrived they took me right away. My salesman Dan Reilly was great. He explained all the features in the car before we drove off the lot and the test drive was amazing. I wasn't ready to commit then and told Dan I would be making a decision the next day and he didn't pressure me and said he would follow up the next day. He also showed me all the colors available in the 2016 Chevy Trax LS and we spotted a red one and Dan knew that was my first choice if I chose the Trax. The next day I walked in before Dan could follow up and he knew I wanted to test drive the red Trax and had someone get it ready (it was recently delivered and still in plastic) and we test drove and I decided to buy it. Throughout the purchase process (it took 4 hrs start to finish including test drive, on star set up, and my chevy app set up, and financing) Dan stayed with me and didn't try to pawn me off on another sales person despite the fact that at the end of the purchase there was a couple waiting for him to help them. I appreciated the service and the lack of pressure. It is very exciting buying a brand new car and Mall Chevy congratulated me and it was a great experience. I also LOVE my Trax! It drives beautifully and it is fun to drive :)


Smoothest Transaction Ever

5
Doodles613 on 10/12/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Bob Carbone is possibly the best cars salesman I've ever encountered. Extremely friendly, knowledgeable, and professional. Mall Chevrolet gave me the best offer on my trade and put me in a car that I LOVE. You've got a customer for years to come. Thank you!


Ford Fusion

5
Erik Charlton on 10/11/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

The customer service was great from my sales consultant, Niles right up to the manager. I got the car I wanted and they made everything else a breeze


Fantastic Experience

5
Zsazsa215 on 10/08/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I recently went in for a maintenance visit for my 2014 Chevy Cruze and with the assistance of Dustin and others, I ended up walking out with a brand new 2017 Chevy Cruze. His knowledge and kindness made this experience a great one. I live in Philadelphia, but I continue to go to Mall Chevrolet in Cherry Hill because each and every single staff present is welcoming and friendly.


Sorry Niles they threw u under the bus!!

1
xxxxxxxx66 on 10/07/2016

Customer Service: 1.0 Quality Of Work: 1.0 Friendliness: 1.0 Pricing: 1.0 Overall Experience: 1.0

-Took a month to payoff my trade-in. Tried to blame it on finance company (Lie) -Took 29 days to get registration and plates which gives you 1 day to pick it up before the temporary registration expires. Blamed that on NJDMV.-Called my bf who is a consignor on the vehicle twice,even after he told her he was not the owner of the vehicle-Put the registration in the cosignors name, which the finance man asked me if I wanted it on there at all?? But did the total opposite- Been a month now since I traded in my old car and have gotten a total of 3 calls from Tina 1. To tell me that my old vehicle is due for regular scheduled maintenance2.To congratulate me on my new cruz after my bf told her 2 call me.3. Just today to tell me that my car I traded in a month ago needs scheduled maintenance.The real kicker to get my registration fixed that they screwed up, I would have to go to the DMV which also means I would have to pay the $60 to have it corrected.DO NOT CALL BECAUSE THEY WILL PUT YOU ON HOLD AND CONTINUE TO LAUGH WHEN NO ONE PICKS UP WHEN THEY TRY TO TRANSFER YOU. Save yourself the aggravation and go to a different Chevrolet Dealership.


Issues solved quickly and efficiently

5
walt1955 on 10/07/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

When I had an issue with my loan it was timely and efficiently tended to. I am very satisfied with Mall Chevrolet's efficient and timely work. They are very nice and treated me like I was very important. I will always recommend them for buying a vehicle. I love my Chevy Cruz. Walter Hummel


Excellent Service

5
MS. WHITE on 10/06/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My salesman Niles was very professional, friendly, and knowledgeable on helping me helping me in making my decision to purchase my 2016 Chevy Equinox. I would recommend anyone yo make a purchase here at Cherry Hill Chevrolet dealer and to ask for Niles.


Fantastic Experience with Walter White

5
dan32092 on 10/04/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Recently bought a Chevy Colorado from Mall Chevy and was assisted by a man named Niles. Niles was a honest salesman and put me in the right truck without any complications. Would recommend this dealership and salesman to anyone. Head down to Mall Chevy and ask for Walter White, he will put you in the right vehicle.


Great Service and Cars

5
VJW7771 on 09/30/2016

Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Went in to trade a Mercedes Benz S-CLASS and found the perfect car for the price I wanted to pay and options I was accustomed too. Thanks So Much Steve Rosenberg.


Awesome Customer Service

5
Ang5291 on 09/30/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Nile and the entire mall Chevrolet provides excellent customer service. They do what they need to put the customer first and meet my needs. I would recommend everyone to go check out Nile.


Straight talk and no hassle car buying

5
Mic on 09/28/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I have now purchased 3 vehicles from Mall Chevrolet and have come back because of the quality of the cars, the competitiveness of the pricing, and sales and service people who take pride in the product they sell and service. Don was great, he made sure not to tell me what he wanted to sell but asked and listened to what I was looking for in a car. I made some last minute changes from the original vehicle I was to test drive and it was no problem. I have had many, many cars over the years. This is the first time I have gone back 3 times ti the same dealership. Good people and great product. - Thanks Mike M


The time that Donnie spent with me went above and beyond.

5
Cyndie6090 on 09/28/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Donnie did not make me feel rushed. He made me feel that my well being was most important . He told me everything in great detail. He has a wonderful personality and did an excellent job


great place vto buy a car

5
albert peters on 09/24/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I do not write many reviews. Mall Chevy is one of the best paces to buy a vehicle. The people there are very informed and helpful. With that being said there isn't much else to be said.


Awesome

5
dallizzo on 09/15/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Everyone was great and went out of their way to make sure I was happy!! Derrick was fantastic, had my child with me and he even made sure he wasn't bored


Excellent Experience

5
DDGM on 09/14/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

The staff at Mall made my buying a new truck pleasurable. No back and forth haggling for hours on end. They offered me a great price from the start on both the truck and warranty package. I would recommend this dealership to friends and family without question.


Great experience

5
Dave2331 on 09/13/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Great experience. Told them what I was interested in and what I could afford and they went above and beyond to help me leave in my new truck. Will always recommend mall Chevy to my family and friends.


Great experience

5
Johnandsue on 09/12/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Would like to recommend Mall Chevy to Corvette buyers. Would like to give thanks in particular to Marc Lightsey for his knowledge and professionalism during our purchase. Marc is a very personable young man. He and the Mall finance staff met all our needs.


The Road to a New Car

5
2nickels on 09/11/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I had a great experience. This is the best dealership I ever set foot on. Niles is awesome, and helped my process go all that smoother. They were very attentive and you can tell they actually enjoyed their job.


Great Customer Service!

5
Natasha on 09/10/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This is was my second time purchasing a vehicle here and I am very happy I went back. I was very pleased with how they made sure I got a car I would like and stay within my budget. Everyone here is very friendly and they make the experience of buying a car much more easier. I know I will be back again and I refer everyone I know to go see JJ.


Amazing

5
Jennys Ramirez on 09/09/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We got the car we wanted, good deal. Niles was a great help, thanks Niles, I'm very happy. I will return for my Camaro ;-)


Completely satisfied

5
mrchfrnkl on 09/09/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

The staff was very friendly and caring. I felt valued as a customer. Yes, I would recommend this dealer to others. Another satisfied customer, thank you !!


Fantastic Service

5
N.J. on 09/03/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Fantastic sales team! Everyone is very nice and helpful. This is my second lease with Mall Chevorlet and I've been highly satisfied both times.


Always take care of me.

5
Bobby Petronis on 09/01/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My second car and the fourth in my family bought at mall chevy Niles was very helpful and never made me feel pressured into making a purchase, they worked with my budget and even recommended a new insurance company which lowered our payments. All around great car buying experience I couldn't be happier with my new car.


Car Buying experience

5
jenn wilkins on 08/30/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I had gone to six or seven different dealerships. This one was by far the most respectful, gracious and respectful dealership I have been to. They made car buying experience comfortable and I was put at ease with no "sign and buy" pressure that the other dealerships put you under. I will definitely refer my friends and family.


Good experience

3.8
painter2 on 08/30/2016

Customer Service: 4.0 Quality Of Work: 4.0 Friendliness: 4.0 Pricing: 3.0 Overall Experience: 4.0

I'm happy with my purchase of my chevy colorado. Niles was helpful with all of my questions. Thank you for your time and patience.


Awesome sales and service!

5
Adele from Cherry Hill on 08/28/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I'm totally happy with my new Chevy Trax -- and Mall Chevy is the best for service questions and help. It's a totally integrated team, and everyone looks out for the customer.


Purchasing new auto had wonderful experience

5
newcar guy on 08/26/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

friendly atmosphere the salesman answer all my question and help me with any question I had with onstar in vehicle was very professional and courteous Ben Bangura was helpful and extremey friendly had a wonderful time.


awesome!!!!

5
gunny81 on 08/25/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

great team there felt very good with the whole buying experience .Team worked very hard to get me the best fianancing and monthly payment they could.


Awesome experience!

5
fr.larry on 08/25/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I felt welcomed from the moment I entered the dealership. Bob Carbone was friendly and extremely helpful. I felt as if he was an old friend. He knows how to put a customer at ease and was very knowledgable.


Great Service

5
MarJax45 on 08/24/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Great Service was in an out within an hour. They were ready for me and asked if I wanted a tech I knew. Jim always works on my vehicle ... Thank you Jim D


Niles the sales person

4.5
walt1955 on 08/19/2016

Customer Service: 5.0 Quality Of Work: 5.0 Pricing: 3.0 Overall Experience: 5.0

excellent experience. Niles is very nice. I almost felt like I was in my own home. family feeling. He knows how to make a customer feel wanted and comfortable.


Outstanding custom service

5
Brianjames2712 on 08/19/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Niles Commisso, was amazing and very helpful, we came in with both of our young children on a super hot day. He made the process very easy and accommodating for our kids, he had us in an out of two differnt trucks with both cars seat. Overall he made this the best experience for us.


Purchase of Chevy Z21

5
Amassi222 on 08/17/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I usually hate car shopping due to the continuous back and forth discussions . However when I entered Chevy, Robert Carbone made the experience great. He was kind and professional through the transaction. I have already recommended him to several friends, family, and co-workers.If it was not for Mr . Carbone I most likely would of left that day without a new vehicle. The rest of the staff were also great.Thanks again!


Horrible

1.8
Chippy986 on 08/17/2016

Customer Service: 1.0 Quality Of Work: 1.0 Friendliness: 5.0 Pricing: 1.0 Overall Experience: 1.0

I did walk out with a 2016 but apparently your staff did not the do the proper paper work, from assuming I owed less on my car I was trading in. They end up calling me Monday explaining what was going on which was an error on their part and not mines. I ended up bringing the car back since no one wanted to honor what I signed on contract. I ended up with my car back that undid trade in and to find out one of the salesmen took an important piece to the car I have which is the wheel lock which I had to buy brand new. No one took responsibility and someone should have paid it for me. Horrible experience. Will not refer no one to this place!!!


Friendly

5
Carshark on 08/17/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Everyone in the building was very pleasant and helpful. These guys helped me find a great vehicle at great price,they even bought me lunch. Overall great experience. Thank you team Chevy!


The best Chevy dealer around

5
Vgc7210 on 08/16/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This dealership has the best customer service. Ask for jay jay he's straight forward and looks out for the customers best interest aka Joe Jainnini.


Worth it !!

4.6
Mikeymannii2 on 08/16/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 3.0 Overall Experience: 5.0

Salesman was great, he was great before when I brought a used car. Understands people and won't waste your time. The reason I am in a new vehicle was due to him reaching back out to his customers. Great purchase based off great salesman ship and professionalism. You need more employees like Derek Smith.


great

5
THE ASSEMBLER on 08/09/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I was having problems finding a truck would fit all the needs of my family. BOB worked with me would come back and sale manger put bed liner for free .He said I need one


Easy!

5
Stamm on 08/09/2016

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We came in "see" about a Traverse. Dan met us in the parking lot. He showed us a bunch of cars and got us a price we could afford. No pressure, just EASY!. Alex in finance was great, as well!


Purchased a new Truck

4
Todd Katzberg on 08/07/2016

Friendliness: 4.0 Pricing: 4.0 Overall Experience: 4.0

I was having problems finding a truck that would fit all the needs of my family. Niles worked with me for not only hours but over days to locate one in time for a family road trip. Thank you for all the help. So far it is working out well.


Great customer service

5
eharks on 08/05/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Traded in a certified pre-owned 2014 Impala for a new 2016 Impala. Joe Jainnini provided excellent service and helped me with the buying process along the way.


Best car experience ever

5
Maria215 on 08/04/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I went to a few different locations and My last stop was Mall Chevrolet in Cherry Hill. It was a very good experience my sale person was Niles. He was great no pressure to buy and I got the best deal on my 2016 Chevy Cruze which I love:-)


Best Car Dealer Experience Ever

5
Lawrence McKnight on 08/03/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Salesman Orlando was the best. I hope he progresses up the management ranks. The whole process from internet pricing to driving the new car off the lot was simple and easy


Excellent Service

5
philip.geppi on 07/30/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

The relentless nature of the sales team, especially Niles and the sales manager, allowed me to leave with the vehicle I wanted. I tried to leave several times thinking I could not get the price I wanted. They made it happen. They really took care of me.


Great service

5
Braw81 on 07/30/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I came in the dealership it was like bein in a fivestar hotel.They did a good job put me in a new car and got me on the road


A satisfied client

5
Chev bon on 07/29/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

It was a wonderful experience. Marckmade possible that I get out of the dealer completely satisfied with my purchase. He answer all my questions and tried very hard to comply with my requirements.


Fantastic service

5
Steve on 07/28/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

From the moment we drove into the dealership we were greeted with a friendly, knowledgable employee by the name of Niles Commisso. We told him exactly what we were looking for in a Colorado truck and within no time at all we were testing driving the truck that we purchased. This truck was to replace a 2004 Colorado that we loved and is still running well that we gave to our niece. The new 2016 Colorado drives like a dream. The comfort level is better than the car we own. We are very happy will our choice and with our experience at Mall Chevrolet and would recommend them to anyone wanting to purchase a new vehicle. Please ask for Niles as he did a fantastic job and has been able to answer any and all questions.


Silverado, great experience

5
Aferrante on 07/27/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Has the inventory; patience, willing to work with you, honest, and willing to earn your business. I would recommend friends to this dealership and to Steven Rosenberg.


2016 Tahoe LTZ

4.4
Tn3689 on 07/26/2016

Customer Service: 5.0 Quality Of Work: 4.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 4.0

Great sales Person total professional the process took long and not on the sales presons end --the first 2016 Tahoe LTZ i selected was in poor condition for a 2016 so i had to go and choose another vechicle


Excellent

5
Mrschucha on 07/26/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

sales rep was excellent. He knew we were in a bit of a rush. We told him what we wanted and he made it happen.


Best vehicle purchasing experience

5
Danene1971 on 07/26/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

The entire experience buying our Colorado was easy and a pleasure.Niles was very helpful and answered all of our questions with ease. The entire staff stayed late , just so we could take the truck home that night.And they worked extremely hard getting us the payment we needed.Over all GREAT experience.


Bad experience

1.8
Jeremy B. on 07/25/2016

Customer Service: 2.0 Quality Of Work: 2.0 Friendliness: 2.0 Pricing: 1.0 Overall Experience: 2.0

This has been the worst car buying experience that I have ever had. I purchased my vehicle in January, I have been to the dealership almost every month with issues. I purchased a vehicle from a dealership so I wouldn't have to worry about mechanical issues. I would never purchase another vehicle from this dealership. After the first 60 days all the maintenance has been coming out of my pocket.


Geral Manager

1.5
looking elsewhere on 07/15/2016

Customer Service: 1.0 Friendliness: 1.0 Pricing: 3.0 Overall Experience: 1.0

Went to mall chevy looking to purchase used corvette. Car looked great.. Salesmen Bob Carbone was excellent. 1st issue - car wouldn't start(needed new battery) 2nd issue- car would not shift into reverse on test drive (needed new gearshift selector)Went back 3 days later after they got the part to have my mechanic look car over and told salesman I was going to keep looking.As I was leaving someone (Dante V.) yells across the sales floor " How did you like the vette?"I responded I would be keep looking elsewhere. He proceeded to follow me outside and tell me that I had a bad attitude without even introducing himself to me. When I asked him who he was and questioned approaching a customer with his attitude, he told me "you're not a customer you didn't buy anything". Needles to say, I will purchase my corvette elsewhere.Don't need to be contacted by this dealership.


Will Chadwick was GREAT; Robert Rae was a xxxxx

3
New2Chevy on 07/06/2016

Customer Service: 3.0 Quality Of Work: 3.0 Friendliness: 3.0 Pricing: 4.0 Overall Experience: 2.0

Will Chadwick was great. Personable, honest, and patient. Felt he was on my side to purchase the vehicle. I had gone there multiple times and he didn't lay any major pressure although he was a little unfamiliar with the pricing. Obviously he knew I was interested in purchasing a vehicle.Then there's Robert Rae; impatient and hocked up on caffeine and cigarettes. Treated me like I was just another sale. Didn't even care if I was going to lease it, finance it, or buy it. He just wanted the sale. I might not make as much money as he does but I'm no slouch either. Unfortunately each time I went there, he was the guy Will had to speak with. Anyway, the main reason I won't come back is the way he treated his salesman.There were other dealerships with similar pricing but further away. The next time I purchase a vehicle, I'll probably travel farther to avoid Mall Chevrolet.


Likely not coming back here again.

3.2
New2Chevy on 06/29/2016

Customer Service: 4.0 Buying Process: 2.0 Quality Of Repair: 3.0 Overall Facilities: 4.0

Will Chadwick was great. Personable, honest, and patient. Felt he was on my side to purchase the vehicle. I had gone there multiple times and he didn't lay any major pressure although he was a little unfamiliar with the pricing. Obviously he knew I was interested in purchasing a vehicle. Then there's Robert Rae; impatient and hocked up on caffeine and cigarettes. Treated me like I was just another sale. Didn't even care if I was going to lease it, finance it, or buy it. He just wanted the sale. I might not make as much money as he does but I'm no slouch either. Unfortunately each time I went there, he was the guy Will had to speak with. Anyway, the main reason I won't come back is the way he treated his salesman. There were other dealerships with similar pricing but further away. The next time I purchase a vehicle, I'll probably travel farther to avoid Mall Chevrolet.Got a call that my bed liner arrived to the dealership. Called few days in advance to have my bed liner installed. The service man told me I could just walk in and have it performed. So I did just that. Only to be told I should have made an appointment and I'd have to wait. I waited 2 hours for a 15min job. I could've just taken the damn thing home myself and installed it!


Great Service!

5
wilsman2 on 06/23/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

They worked magic when we needed it the most. Gave us the right car at the right price. Went above and beyond. Very Friendly Employees.


fabulous

5
dawn hall on 06/23/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I was greeted with a smile and handshake when i entered the show room. Ebverything happen efficient and professional. Im happy with the service i received.


Satisfied customer

4.8
frank on 06/20/2016

Customer Service: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

All personal I dealt with was very helpful. I will go back to this dealer if I plan to purchase another car.Thanks to all men that helped me with the purchase of the Equinox.


Super Service and Sales Staff

5
rwhitescar on 06/11/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Dan was great with helping us find a new vehicle for our family. Our Family loves the new Chevy Trax we purchased from him. Dan was well versed in all aspects of the SUV.


So happy with Mall Chevrolet and Bob Carbone!!

5
Adele from Cherry Hill on 05/29/2016

Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I just bought a new Chevy Trax from Mall Chevrolet in Cherry Hill NJ -- had a great experience! Bob Carbone found me just the right car, with all the options I wanted, and even in a great color! He made sure to get me all the rebates to which I was entitled, and so the price was great too. The dealership even went above and beyond to help me get the most out of my new car -- for example, Bob and Tina Tomczak helped me to sync my iPhone to the car's system, and to activate the WiFi. I could not have been more satisfied -- many thanks to Bob and Tina, and everybody at Mall Chevrolet.


NOT SURE IF THIS FINANCING DEAL WILL TURN INTO A 5 STAR

4
Ralph T on 05/27/2016

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 1.0

I hope this review turns out to be a positive one, because I have never had this type of situation. I had a great buying experience with Will Chadwick. A rookie, but knowledgeable, friendly and helpful. All went well, with my picking a 2016 Tahoe. Now the questionable practice comes into play. I am asked if I want the extended warranty. The price wasn't presented to me. I didn't see the cost, because I was escorted by Jim Borgmann, I believe, to a separate room to sign ALL 14 pages. I should have taken the time to read ALL of them. Upon arriving home, I read them. I found out that I was going to pay $2990.00 for an extended warranty. I decided it wasn't what I wanted. The next day I returned to Mall Chevrolet, to fix this. I was delayed/made to wait for 45 minutes. I was then told I had to sign a cancelation notice/form. by Mr Borgmann. Which I did. I never received a copy of this form. I asked to have the pink Contract Form rewritten and Mr Borgmann said that was not possible and Mr Borgmann stated "at the end of the loan, you will see the refund". I have never had this situation happen to me, and hope that I can give a positive 5 star review "at the end of my loan". I would think that in our time of Social Media, all deals are on the up and up.


Always a great experience!

5
JohannaC on 05/26/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We have bought from Mall Chevy before. We love it there!! Everyone is SO friendly and helpful!! We just purchased my first BRAND NEW 2016 TRAX at a payment that works for us. I couldn't be happier. Benny is the best sales guy! Everyone there was so helpful! I recommend Mall Chevy to everyone.


Wonderful!

5
Karen Klaus on 05/19/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I was very anxious about buying a new car. Then I walked into Mall Chevrolet and met Michael Bartley. Mike helped put my fears aside and found the ideal vehicle for me. My 2012 Kia Sorento is an absolute dream to drive! I ran into a few snags in the buying process, but Mike was extremely helpful in working everything out. I couldn't have asked for a better salesman. This is the 3rd vehicle my family has purchased from Mall Chevrolet over the years and always had good experiences with this dealership. Looking for a new car yourself? Stop in and ask for Mike Bartley....he won't steer you wrong!


Great respect for the customer!

5
newgun1 on 05/12/2016

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My father a mature gentleman of 89 needed a vehicle to use occasionally, Bob Carbone came to his aid and really provided great service and respect for my fathers age. He went out of his way to communicate everything and stayed in contact with myself for updates or questions. There are not enough good words I could use to tell of the great job everybody did for him at the dealership. I reached out online to Monique Perri who manages internet sales and she set my dad up with Bob and he took care of the rest. Great job everybody.


Service

2.4
hw on 05/11/2016

Customer Service: 2.0 Quality Of Work: 2.0 Friendliness: 1.0 Pricing: 5.0 Overall Experience: 2.0

I wish that the dealership would be more upfront and give clarity on the specifics of what is actually NEEDED oppose to just trying to make extra money on a 'recommendation'. These actions hurt the integrity of the business. There is lack of trust in the mechanics/service station.


Service experience

1.2
Unsatisfied customer on 05/09/2016

Customer Service: 1.0 Quality Of Work: 2.0 Friendliness: 1.0 Pricing: 1.0 Overall Experience: 1.0

My vehicle service experience was awful, very unprofessional, and overpriced for the services provided. Their state of the art diagnostics, tools, and equipment did not beat the competition for better services at better prices as their company's mission states. Highly unsatisfied!!!!


No high-pressure sales

5
Rich Stein on 05/05/2016

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

It was a very good experience my salesman was very honest not your typical sales pitches. I would recommend purchasing a car from Bob Carbone


Leasing a new Malibu

4.8
Ann 123 on 05/02/2016

Customer Service: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

I have walked out of many a dealerships in the last year and was pleasantly surprised when I met Marc! He was calm, not hard sell at all. Don't get me wrong he was going to do his job but the manner in which he did his job was great. I knew what I needed and wanted out of the transaction and he helped me obtain it. Marc is easy to talk to explains all aspects of the deal thoroughly and has a great personality. I can only hope that your dealership treats him well and that he is still with you in 3 years so I can negotiate another lease with him.


it was great

5
cools1 on 05/02/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

it was the easiest car dealer exsperince I every hadI would buy another truck from themthey were very friendlyit was good buying exsperence with them


Great expierence

5
Ashton Gamelli on 05/02/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Everyone at Mall Chevy made the whole process extremely easy and stress free! Dustin was a huge help and my husband and I have nothing but positive things to say about him. We definitely will be recommending friends and family :)


Dustin was easy to work with and the process was smooth and

5
Kimmieloveshercar on 04/30/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I have leased two vehicles thru Mall Chevy. Both experiences were wonderful. The process is quick and smooth. They are willing to work within your budget. I wouldn't go anywhere else!!


High quality, friendly, and personable

5
MelissaPru on 04/23/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This was my first car ever purchased and they made it so easy, I worked with Orlando. He made me feel right at home, and was very friendly to me and my fiance. On the test drive he actually seemed to want to get to know me and what I was really looking for. I was very straight up and honest with him, and he was the same with me. I feel he treated me like family, and that is always an amazing thing. I told him that I wanted to test drive another car, but it was at another dealer ship and they actually sent someone out and got the car from that dealer for me to test drive. Now that is what I call customer service! I still liked the first car I test drove more, and after talking numbers it was final. After that I went and sat with Alex in finance, and he was just as friendly. Made me very comfortable and explained everything to me in detail. If I had any questions he did not hesitate to answer to the best of his knowledge.Overall this was a very easy and laid back experience and I would recommend that anyone looking for great customer service go here! I will definitely be going back again for my next car!


Great experience, I would definitely recommend Dan Reilly

5
GeneD on 04/22/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I was looking for a new and reliable car. Dan Reilly took the time to listen to me and find a car that fit everything that I was looking for. Even after we found a car for me and the sale was made. He took the time go through everything with me. He answered any and all questions I had about paperwork and he even took me through all the features of my new car. This was extremely helpful. It was refreshing to work with such a helpful and honest car salesman. I would definitely recommend Dan Reilly. Thanks Dan!!While working with Dan, I met Dante. Dante was great. I could tell he was extremely busy, but you wouldn't know it when he talked to me. He took the time to meet and greet me. He was very nice and friendly. It was nice to meet another person who, I could tell, really cared about my car needs.Overall, working with Mall Chevy it has been a great experience. From their sales floor all the way to their service department. They have been very helpful in meeting all my needs.


Very helpful in person, communication afterwards lacking

3.2
David G Campbell Jr on 04/18/2016

Customer Service: 1.0 Quality Of Work: 4.0 Friendliness: 3.0 Pricing: 4.0 Overall Experience: 4.0

I purchased a used 2015 Chevy Silverado from Mall Chevrolet. After inquiring online and setting up an appointment things flowed very smoothly and the staff was very helpful. Only issue I had was after the purchase of the vehicle while waiting for the real tags as I live in another state. Despite following up with the contact from the dealership there was no communication and the temporary tags expired before the real tags arrived. I was unable to drive the truck for around 5 days. I would advise checking how far out temp tags expire to get longer ones issued or a solid POC to work with. After contacting dealership manager they were very helpful and worked to advise me when they would arrive and did promptly.


very willing to work with me on price

5
SandyG on 04/18/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

The dealership was willing to work with me to get down to a price that I was comfortable with. They were very professional & not pushy like most car dealers. They made sure that when I left, I was happy with my purchase.


Great place to buy a car. Friendly environment

5
Me on 04/13/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Awesome place to buy a vehicle. Great prices and wonderful employees. Would recommend this dealership to everyone. This was my second time going to this dealership and had no problems ever.


Excellant Customer Service

5
car,krissy3333 on 04/12/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I would like to thank Mall Chevrolet for a wonderful car buying experience. The customer service and professionalism of (Bob Carbone and Craig) was top notch. They made our transition to our new vehicle an easy and pleasant one.


Easiest car purchase in 30 years!

5
Cheriloveshernewcar on 04/08/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Best experience at a dealership! Sales rep Dan Reilly was professional, understood my needs and worked with me to find best option. Everyone at the dealership made me feel welcome. At no time did I feel under pressure, it was the most relaxing car purchase ever! I was impressed with the team approach by everyone I dealt with. Highly recommend!!


Great customer service but they let my tags expire.

3.2
daking0fqueens on 04/07/2016

Customer Service: 5.0 Quality Of Work: 1.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 1.0

Went here on 3.18.16 to purchase a vehicle. My sales person was JJ, he was very nice and straightforward. Everything went smooth and they gave me the temporary registration/tag to place on the vehicle as I drove away and said you will receive the permanent ones in the mail before the temps expire. It expired yesterday 4/6/16 and I still have not received anything. I called a couple days before the temp plates expiration and got transferred to Maria, the title & registration department. She said we can't issue you an extension but "we will pay your tickets". "I called the bank and they said you're title wont be processed until 4/14/16".I was like wth. I live in NY and they are very strict on expired or no registration. Heavy fines and I am not going to risk getting pulled over or towed because of it. I will not go through the trouble or paperwork and dealing with the police of why i'm driving around with expired plates. I asked Maria, is that what you guys do? just tell customers "we'll pay your tickets?!" she was surprised and said "'ll have one of the managers call you back"Its been 2 full business days and NOONE has called me back. Now I can't even drive the vehicle I went there to buy for who knows how long. This dealership should have extended my temp plates or gave me a loaner, or even paid my first month's car payment. Now my new vehicle is sitting in the back of the driveway like its some sort of antique collecting dust instead of being driven. SMH. I'm never going back here or recommending this place.UPDATE: Today is 4/15/16 and I haven't been able to drive the $20k vehicle I purchased for 10 days now. Still waiting...


Truck buying experience

4.8
Silverado1 on 04/06/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

This our second truck we buying from mall Chevy, and our sales man was Ben Bangura and he was very good and helpful. I will definitely recommend all my friends and family to Ben and mall Chevy. He always says he's the best and he's the best.


Great

5
Mzcbali on 04/06/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Our salesman, was professional and knowledgeable about the Chevy product. He was easy going and answered all of our questions.The managerial staff was also professional and pleasing to deal with.


Positive experience with Salesman

4.8
jl on 04/04/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

I was referred to Dan Reilly by a friend of mine. Dan does not fit the normal pushy salesman persona that we have dealt with before. He was very pleasant, easy to deal with, and did honestly try to do the best for us.


2016 Equinox

5
mark31 on 04/01/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This is the third car I've bought from Dan Reilly in the last two years. I highly recommend him. He is friendly and courteous and always gives you a fair shake. It's been a pleasure dealing with him and will again in the future.


Not satisfied

1
Sico1228 on 03/28/2016

Customer Service: 1.0 Quality Of Work: 1.0 Friendliness: 1.0 Pricing: 1.0 Overall Experience: 1.0

I Purchase two vehicles one was a 2016 Chevy Impala the next vehicle was a 05 F 150 pickup when I picked it up it was squeaking I complained about it they said they was going to take care of it but they couldn't work on it for 2 weeks and I said ok then two weeks came didn't want to look at it they want they want to fix it I was constantly complaining complaining about the vehicle shaking squeaking Eric the salesman said we going to take care of it we're going to take care of it once I brought the vehicle and once the check cleared from the bank that they received the vehicle was my problem they wanted me to pay out of pocket $1,200 cause they said it was my error really I complain about it and I did it I would never ever buy another vehicle if there are last dealership on Earth then not only that I recommended someone that said they will give me 250 another lie then he said he'll give me a hundred another lie it's just lie after lie after lie it's crazy then was funny as the salesman Eric said it was in the mail one week two weeks 3 weeks 4 weeks oh they took it because they said that they work on your car never worked on my truck have receipts to prove it they never work on my car


Professional.....very easy to deal with!

4.8
Abbysophie60 on 03/21/2016

Customer Service: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Came into Mall Chevy with the idea that I was going to purchase a used 2015 Silverado. Was lucky enough to have Dan Reilly as my salesperson! He is pleasant....upbeat and efficient. He knew every detail about not only that truck, but every truck that I looked at. I arrived at 630 pm and by the time we hammered out the details poor Dan had to help lock the place up as we were finished close to 10pm.I was not able to get the truck that I originally wanted, but thanks to Dan, I was able to lease a new truck at a price that was right for me. I have been buying cars for over 40 years and I must say that Dan is one of the best I have ever dealt with.......if you need a new vehicle, Mall Chevy and Dan Reilly is the place to go!!!


Mall Chevy

5
Rich Lanzalotti on 03/08/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

They took the stress out of buying a car. Hate going to buy a used car but it was worth the trip, I was happy with them and will go there again.


New car

5
GG56 on 03/05/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This is my second car that I bought here.Dra the salesman was great easy to deal with bought a new traverse.Salesman and management very willing and easy to buy a car at a great price.Also I have had all my service done on my first car here Ray the service writer is excellent to deal with.I will continue to have all my service done at Mall Chevy.


Crooks - Shadiest group I've ever dealt with!!!

1.2
Sportsnut on 03/05/2016

Customer Service: 1.0 Quality Of Work: 1.0 Friendliness: 2.0 Pricing: 1.0 Overall Experience: 1.0

Overall this dealership is the Shadiest experience I have ever dealt with. If you want to get robbed & ripped off go here or any of their affiliates. The 1 star ratings are being generous.


a buy a equinox from mr rowland i hainers

5
cayetano tirado on 02/27/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

very good people I love to be there to buy car t you I buy another car before chevy avalanche they take care of mi t you


Dan Reilly was knowledgeable, patient and caring.

5
pat123 on 02/26/2016

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I came to Mall Chevrolet in September, 2014, to buy a hard-to-find 2014 leftover Equinox. I wanted all wheel drive and 6 cylinder, which are not standard issue. Dan Reilly had the car ready for my test drive when I arrived and was extremely patient with me during a long price negotiation. He even stayed after hours to make sure I was satisfied. Buying a car can be a stressful situation but his upbeat personality and thoughtfulness really helped to put me at ease. The car has been wonderful and I plan to keep it for a long time.


Mall Chevy is the place to go

5
MikeyMac14 on 02/24/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Dan Reilly really took care of me. Made me feel comfortable. Very knowledgeable, and took the extra time to show me all of the ins and outs of my Equinox. Couldn't be happier. He, and Mall Chevy has a customer for life.


"Happy customer"

5
boxingsmiley on 02/22/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Next time I want coffee and donuts if I'm going to be spending that kind of money lol! But overall the dealership was great! Kevin Gibson was very helpful! And my salesman Will Chadwick was definitely great! Usually I buy a new car every 3 years at a different dealership, but I think I will stick with Mall Chevy when it's that time again.


spend a long time but I was taken care of

5
maria248 on 02/14/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I walk in the dealer and I was scare and Erik Loftlin was so great made it easy made sure I was taken care. And got the right car for me


Mall Chevrolet of Cherry Hill New Jersey

5
camden on 02/14/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

They were great. Found exact car I was searching for. Couldn't be happier. They searched for the 2015 silver Camaro Convertible and found just the one I wanted.


Return Customer

5
tangogirl on 02/14/2016

Overall Experience: 5.0

This is the second car I purchased from Dan. He'll spend as much time with you as you need (in my case it was six hours!), and he'll help you in any way possible to make you purchase or lease what you need it to be. My husband has also used Dan and he is extremely please with his know-how and excellent salesmanship.Dan's the man.


New Car

5
Dorthea23 on 02/13/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I rated this dealership with 5 stars because the service was excellent. My salesman was Orlando and he was very straight forward with me and helped me with my decisions on cars. I left the dealership with a 2016 chevy cruze ltz. I love my car and next year I will trade it in for the impala that I adore as well. Thanks mall Chevy.


Very Good

4.6
Equinox2016 on 02/05/2016

Customer Service: 4.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 4.0

It was very good, specially for the service and amability of Orlando Rodriguez who explains to us everything very clear. We did not have any problem with him.


My review of dealer and salesman

5
R-NN on 01/25/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My experience at Mall Chevrolet was excellent. The staff was polite and courteous and my salesman was attentive, professional and knowledgeable. It was his idea to lease and after listening to the features and dependability of the car and looking at the numbers and taking the car on a test drive I agreed. This is my fourth car in my driving lifetime. They have all been purchased new. The first was a Honda and the next three were Chevrolets so I am very comfortable with the brand. I was most pleased with my salesman, Mr. Dustin Yelowitz. I am looking forward to the next three years of visiting Mall Chevrolet for service and hope to work with Mr. Yelowitz again when the time comes.Thank-you,


Bait and Switch Liars

1
derrek bedaro on 01/19/2016

Customer Service: 1.0 Friendliness: 1.0 Overall Experience: 1.0

Everything I was told was a lie and a scam. I had an appointment to look at a truck. I purposely got there early and they obviously were not expecting me. They check me in in their computer and then disappeared for a few minutes. Then wouldn't you know it, while I'm sitting all alone I get a text message that said the truck I was scheduled to see had just been sold. How convenient for them! Then the lying salesman Joe Torres comes walking out saying "sorry, the truck got sold. I sent you a text an hour ago". I stayed and looked a the other used trucks they had with a different salesmen who continued to make me hate this place even more. None of the trucks met the criteria I was looking for but he kept asking me if I wanted him to get me the keys so I could take them all for a test drive. I told him 10 times I wasn't taking a test drive in something I wasn't looking for. I basically had to yell to get him to get me prices instead of keys. It was ridiculous. Nothing but lyers and scams here. Don't wast your time with them. And don't believe to many good reviews that I would bet are made up by employees and their friends.


The workers did a great job to help me get the car I wanted.

5
Gmichael13 on 01/09/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Our salesman Orlando did a great job in finding me just what I wanted. They worked with us in finding the best deal that worked for my budget, while taking into consideration all the perks I wanted. In the end I walked out with the perfect car and I couldn't be happier.


Certified Pre-Owned

5
Conner Strong on 01/07/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We had a pleasant experience purchasing our company vehicle. Everyone couldn't have been more helpful or kinder. They made what is usually a stressful process easier than we ever could have imagined.


3rd vehicle purchased

5
ricci112050 on 01/06/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

great service, Especially from Ben, great salesperson. Purchased 3rd vehicle from him. Craig also great and knowledgable.Show room clean and neat, no pressure only kindness. Would go no where else and will only see Ben!


Ben D. Bangura was a consultant

5
Evelisa Santiago on 01/06/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

The experience was great. My consultant was a great person. I would recommend customers to this dealership.


Customer Service Disgrace

1.8
Ed G. on 01/05/2016

Customer Service: 2.0 Quality Of Work: 2.0 Friendliness: 1.0 Pricing: 3.0 Overall Experience: 1.0

I bought a 2014 Equinox from Mall Chevrolet last July, and the experience has been horrible ever since. My salesman reeked of stale cigarette smoke and was practically comatose through the entire buying process. I had a coupon for $100 off of parts & accessories, but the dealership never honored it, claiming that it was "processing" or "in the mail." They lied; I never received a voucher for the parts. I did not receive a manual with my vehicle, so they said they would order one, but never did. I followed up, they "ordered again" and I got a manual for a 2013 Equinox. I returned it since it was the wrong year. They ordered again, and this time I got a 2015 manual. The incompetence has been endless with these guys, and I have dealt with multiple sales personnel, management, Chevrolet Customer Care, and the service department. No one has been able to assist. It is absolutely confounding how a $22000 vehicle does not come with an instruction manual, but a Happy Meal toy does. I have now been waiting six months for my owner's manual.*** I will never go back to Mall Chevrolet. The staff makes fun of each (one said that he would "Fire them all if he could") and tries to make the customer feel like a chum while treating them like a chump behind their backs. I cannot strongly recommend enough to go to a different dealership--Elkins in Marlton has great staff. I wish I had just gone to them instead.***As a follow up, Betty followed up with me after posting this review and personally delivered all of the documentation for this vehicle.


Excellent Service

4.8
JIPLDave on 01/01/2016

Customer Service: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

This was my first time there, and my 2nd time buying a car. My 1st car was in their collision center and was declared totaled. I was talking to one of the ladies that worked there trying to pick her brain about the sales people and she said that she would introduce me to Dan, who she highly recommended. So I said lets go. I knew as soon as I sat down at his desk and saw the three stooges calender, that I was in good hands He couldn't have been nicer. Made me feel comfotable and asked me what I wanted. Wasn't pushy, didn't try to stick me in something I didn't want. After the first experience at a different dealership I was dreading this process. I'm truely happy the way everything turned out this time around. I highly recommend that you go here..and Ask for Dan Reilly.


Exciting and Pleasurable!

5
seanwright on 12/30/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Mr. Haines was outstanding at meeting my needs and accommodations!!!Mr. Haines also left no stone unturned when matching me with my new Camaro. This was the first time I was the owner of a brand new car and it's been amazing!!!


Thieves

1
DT on 12/19/2015

Customer Service: 1.0 Quality Of Work: 1.0 Friendliness: 1.0 Overall Experience: 1.0

This place really really is a joke. Never again!!! Had car in for service oil change tire rotation. Told me needed front hub... $700 later and give me car back and now same noise is in rear of car instead of front. Turns out it was problem with tires. The xxx service manager Larry Pfieffer wont refund money even after two test rides with service techs who both said tires were the problem. This place is a joke will never be going back. Stay away they are thieves.


awesome

5
whiteout2713 on 12/16/2015

Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I couldn't have asked for a better experience. Everyone was very professional and mindful of my needs. Joe was such a great guy to deal with and I would highly recommend him and this dealership to any one


Best Experience Ever

5
cakes25 on 12/15/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My overall experience was amazing. This was the second time I purchased a vehicle with them and I was not disappointed. I was treated like family.


Helpful and fair

5
Caitash on 12/09/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Dan went above and beyond to help me find a reliable and affordable car. He worked in my budget and went above expectations in giving me a great experience.


Awesome

5
Kstewy35 on 12/04/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

It was a pleasant experience they went out of their to make it a great experience I would highly recommend it to anyone looking for a new vehicle


Friendly, Knowledgeable and Helpful

5
jennay416 on 12/04/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My husband and I visited other Chevy dealers in South Jersey, but Mall Chevrolet was by far the best with pricing and really wanting to accommodate us!


Fantastic Service in All Departments

5
Tony Burruano on 12/03/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

The Service process at Mall Chevrolet demonstrates care throughout the experience. E-reminders to lightning fast Service Scheduling; easy and fast drop off for Service; courteous pick up and visit to the cashier. This dealership from buying the car to Service and Body Shop...all which I have used...is about servicing to the level of delight for their customers. Mall Chevrolet is the best dealership operation that I have ever experienced.


Leased Vehicle

5
tomsmom on 12/03/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I had a pleasant experience for the second time. Jim Borgman couldn't have been more helpful or any nicer walking me through this process.


Fantastic Service Throughout the Auto Experience

5
TONY BURRUANO on 12/03/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Mall Chevrolet demonstrates care throughout the auto servicing experience. E-reminders to lightning fast Service Scheduling; easy and fast drop off for Service; courteous pick up and visit to the cashier. This dealership from buying the car to Service and Body Shop...all which I have used...is about servicing to the level of delight for their customers. Mall Chevrolet is the best dealership operation that I have ever experienced.


Far exceeded expectations

5
mistahjuice222 on 12/01/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Really was a great experience, Dustin was very helpful, courteous and really put me in a car (2016 Traverse) that was way more than what I expected at a great price. I would highly recommend this dealership to anyone who's in search of a great American made car. Thank you Dustin and the staff at Mall Chevrolet


Exactly what we wanted

5
mytravLTZ on 11/21/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We scheduled an appointment to speak to a sales representative at Mall Chevy on a Saturday. We knew exactly what we wanted: the year, make, model, and must have features. Within 2 hours, our sales representative found exactly what we wanted and we paid a deposit to start the process of getting the vehicle transferred to Mall Chevy. Monday our sales representative went to get the vehicle himself to ensure we got exactly what we wanted, and Tuesday it was ready for us to purchase from Mall Chevy. We highly recommend visiting Mall Chevy in Cherry Hill, NJ because they know how to help you find exactly what you are looking for.


Very Pleasant

5
ziolo,bill2001 on 11/12/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We had a very pleasant experience with our salesman Jim Marks. He worked with us to give us as much time as needed to understand the deal that we had agreed upon. Also he explained in detail all the operating details of our new 2016 Chevrolet Colorado. I would definitely recommend Mall Chevrolet to my friends and family. Thanks to Jim Marks and Mall Chevrolet for a stress free Experience!!!


Great experience

5
Bald1 on 11/11/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Could not be happier with the experience . Got exactly what I was looking for.Salesman Dan Reilly was so friendly ,helpful and truly made the whole process as painless as could be.


2010 camaro excellent service

5
nicholaslewis2 on 11/10/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I been working with mall Chevy for 3 years now with repair issue for my 2010 camaro. The guys over in service is very honest and professional about everything. I will be coming back to do business with mall for a new purchase and also any other issues I have in the future. Also I want to give a special shout out to Keith for handling all the problems I had


well worth the drive

5
dennis 2 on 11/10/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I drove 60 mi to see if internet pricing was true it wasn't, but they gave me a fair price and great price o then my trade. I left with a new Tahoe everyone in the dealership was pleasant and helpful well worth the drive


My Chevy traverse LS

5
soldierboy on 11/08/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We were warmly received by Joe "JJ" Janinni, I thought JJ was thorough and professional. One reason I felt comfortable was the fact that we both had served in Vietnam. That caused a bond to be forged between us. I have recommend Mall Chevrolet in general and Joe Jannini in particular


Dream come true after such hard work

5
blondie on 11/05/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

my experience at mall Chevrolet was amazing , smooth, easy, fun and very fast .I worked very hard to make my dream come true I came out of mall Chevrolet with my dream car. Thank you to the staff and employees at mall Chevrolet. my experience was amazing. I sales rep Ben my experience and expectations reality.thank you


"Great experience"

5
bob15 on 11/04/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This was my first visit to Mall Chevrolet and will not be my last. From the moment I walked through the door, my experience with leasing my very first vehicle was very easy. Everyone I worked with was extremely pleasant, knowledgeable and helpful! I would highly recommend this dealership to anyone!


What the experience

5
llynnh on 11/04/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I would recommend this dealership to anyone. To start out when I called to see if the car I wanted to look at Joe Torres answered the phone, and promptly went to look for the keys. The car was still available and I said I would come over right away. When I arrived I was greeted by a lovely and kind lady who checked me in, and set me up with Erik. Erik was kind, polite, helpful and knowledgeable of the car and dealership. I must say that is one of the cleanest dealerships I have ever been in. After I decided to move forward with the purchase I did let Erik know I was on a time constraint due to needing to get my mom to the airport. He worked great with me and exceeded all of my expectations. I will be going back to this dealership anytime I would need anything!


Comfortable and easy

5
cjames1 on 11/02/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Dan Reilly is the man to ask for. He truly works to understand what you want and what you can afford. From there, Dan puts his best effort to create a deal you're comfortable with. He is not pushy. He is knowledgeable and an all around great seller. Joe Torres wants your business and works for it. I would highly recommend and will be a repeat customer at the end of my lease.


excellent

5
Yvette Brooks on 10/30/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Very honest, truthful and knowledgeable. Answered all of my questions. I liked when Orlando asked what would I like in my car. He found me the car i was looking for. So I will be coming back to Mall Chevy to get my next car THANK YOU ORLANDO AND JOE TORRES - Mr. Torres gave me information about my music options which was very helpful.


First time buyer!!

5
ElainaLoge on 10/30/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I purchased a 2016 Chevrolet Trax. This was the first car I purchased on my own and I couldn't be more please with the service I received. My sales manager, Joe Perri was excellent and always available to answer all my questions. He made me feel at ease and even helped me with insurance. The manager Dante Vannicola was also a big help. He was able to assist me with customizing the vehicle to the way I liked it. Honestly all the salesman were a big help and worked as a team to help me. Finally Alex is finance was great. He explained everything to me with patience. I could not be happier with Mall Chevrolet and I will be referring them to my friends and family!!!


Friendly

5
Tplumm on 10/29/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

They were willing work with us and come down in price range to where we wanted to be. Also very friendly environment and employees willing to go above and beyond to make their customers happy and seal the deal.


No PRESSURE!!!

5
dancindiva on 10/29/2015

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Buying my new 2016 Equinox was a pleasure. My salesman, Dan Reilly was highly recommended to me and proved to be a personable and extremely knowledgeable salesman. He couldn't be more helpful to his customers. He took care of everything in a friendly professional manner. My deal was done quickly and to my great satisfaction. He is a credit to your dealership. And the best was I felt no pressure to make a quick decision from Dan. When I said I would be back after taking time to think over my options, he was more than happy to wait the extra day!


pleasant and quick

5
apples on 10/28/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

sales person was personable and helpful. I knew what I wanted and he was able to put the deal together quickly and get me on my way.


2016 Traverse

5
MEGSTER313 on 10/28/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We just bought our 2016 Traverse from Mall Chevrolet. We absolutely love it. From the minute we walked into the dealership, they did their very best to accommodate us. Rowland spent 5 hours with us making sure we got exactly what we wanted. We would definitely recommend Mall Chevrolet to anyone buying a new car, and we will buy here again!


Exceeded My Expectations

5
S. Dudington on 10/27/2015

Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Just purchased a 2015 Silverado - High Country. Mall didn't have the exact color/options combo I was looking for, but they tracked the truck I wanted down and had it on their lot the next day, shined up and ready to go. Even with all the leg work they had to do, Jim B. the salesman and Alex N. the finance manager got me a great deal, and pitted a few finance companies against each other to get me a great loan rate too. It was a quick and easy process and the folks at Mall impressed me at each step of the way. Truly exceeded my expectations and I'll be sure to come back for my next Chevy.


Great!

5
Eloiza21 on 10/27/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

They tried there very best for me to be able to pay a low price and to leave with a brand new car that same day! I would highly recommend mall Chevy to all my friends and family


A pleasure to do business with

5
CC Jackson on 10/24/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Leased a 2016 Equinox. Salesman Dan Reilly. Got me the vehicle, equipment, and deal that I wanted. Didn't take "all night". No phony "this price is only good today" pressure. This is the third vehicle that I've purchased from Dan. Don't let him ever retire.


A pleasure to do business with

5
kptnjak on 10/24/2015

Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Leased a 2016 Equinox. Salesman Dan Reilly. Got me the vehicle, equipment, and deal that I wanted. Didn't take "all night". No phony "this price is only good today" pressure. This is the third vehicle that I've purchased from Dan. Don't let him ever retire.


Excellent Service

5
My-colorado on 10/19/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Purchased a new 2015 Chevy Colorado Z71 from Mall Chevrolet. Great truck, great experience, the staff was very helpful. Great job by everyone, would recommend to friends and family.


Great Experience

4.4
krys22 on 10/19/2015

Customer Service: 5.0 Quality Of Work: 4.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 4.0

I walked in to a very friendly dealership and I was pleased with my outcome. I would recommend this salesmen to anyone of one my family/friends. He explained my car in full and even helped me with paring my phone.


Great Experience, Great Car

5
SaraRod on 10/17/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Working with Steve was a pleasure. As a young and inexperienced buyer, I felt comfortable and informed, not once intimidated by the procedures. It was a quick and easy process and I'm so glad to have dealt with Steve at Mall Chevy.


My experience at Mall Chevrolet

4.6
Dave123 on 10/17/2015

Customer Service: 4.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

The vehicle selection at Mall Chevrolet is very good, the staff was super friendly and Joe Perri was AWESOME at getting me the deal I wanted to get me behind the wheel of the truck I wanted.


Great experience

5
Jakey123 on 10/12/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Overall Experience: 5.0

My sales rep Jim Borgmann was excellent and my family will continue to go back to Jim and Mall Chevvy every time we need a new car. They really put Elkins to shame .


Excellent service at Mall Chevrolet

5
Heather on 10/09/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My experience with Mall Chevrolet was excellent. My salesperson Marc Lightsey made the experience quick and easy. When I was not happy with the terms of my financing, Marc took the time to find me a better deal. I couldn't be happier with my purchase of my 2016 Chevrolet Cruze. I couldn't believe how simple and smooth the process was!!!


Fast process

5
Xxpops123xxatcomcast.net on 10/04/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

The approval process was very fast my salesman didn't rush me with picking out a vehicle, I had my 4 year old with me and they gave her lunch, it was the best car buying process I had ever went through. This dealer is very accommodating.


Outstanding

5
simba on 10/04/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This is the first Experienc at Mall CHEV....for ME My Wile & I were just looking for New to fit oure needs We Walked in & was greeted by a young Man { Marcus Farina } There where NO PRESSURER NO PUSHY or SPIEL HE was Kowledgeable & very Helpful to As...So much fr[SO MUCH FOR JUST LOOKING }i am happy to say after couple of HRS.I drove Home with a 2015 Chevy CRUZE My Wife & I LIKE To Thank You for making this ENTIRE Process A Great Experience at MALL CHEVROLET SPECIAL Thank,s to MARC FAINA & DANTE VANNICOLO .... GEORGE & ROSE PARKER


Great

4.8
Angel on 10/04/2015

Customer Service: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

I have been dealing with Jim Marks for quite a while and I find him to be the most helpful person in an auto dealership. He makes sure you get what you want for the price you want. He is very socialble and knowledgable and makes you feel at ease.


Outstanding

5
author123 on 09/25/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

As always everything about Mall Chevrolet is first rate. Their sales department, especially Dan Reilly, did a great job as usual. I was in and out quickly which was very important to me. I love my Equinox and would highly recommend Mall Chevrolet to everyone!


Love Mall Chevy!

5
Carney24 on 09/24/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I had a great experience at Mall Chevy! I just bought a Malibu and I love it ! Marcus was my salesman and he was knowledgeable and very helpful through the ENTIRE process. I was even greeted by the GM Craig, which was nice that he was a part of my experience, as you don't often see that. The Finance manager, Mike Edwards, was especially thorough and kind. I was nervous as I was there alone, I have been other places where I have felt taken advantage of. Great experience! Thank you Mall Chevy !!!


Great Experience

5
SandraLee on 09/24/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Came into Mall Chevy because we had to replace our car. We were not financially ready to do this, but due to high repair costs, we had no option. We were greeted by DT and things went up from there. Due to this being an unexpected situation we were very cash poor. DT took his time and got us the best deal possible. I am happy to say my husband and I are now leasing a 2016 Chevy Cruze. Thank You DT for all your help and concern!!Sandy & Jim Bower


great

5
kylereitenouer on 09/24/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

everyone was very helpful, friendly and informative. very satisfied with the car and the price. will definitely recommend to friends and will return in the future. thanks to everyone who helped


Mall Chevy

5
Car lady on 09/24/2015

Customer Service: 5.0 Overall Experience: 5.0

I have been working with my salesman since 2007 bought and leased 4 vehicles from him.your experience at Mall Chevy is a good one.staff is pleasant and courteous They are helpful as allowing you time to make your decision without pressure. Also provide many finance options to fit your budget.service has always been excellent also.


Very good(Saroash)

4.2
Saroash on 09/19/2015

Customer Service: 4.0 Quality Of Work: 4.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 4.0

I bought a Chevy cruse 2013.I would recommend talking to Steven Rosenberg.He is good and honest guy and will definitely help you out.


very pleased over all

5
Rob on 09/18/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

We weren't in the market to buy a new car. We had seen a used truck on the lot that we wanted to take a look at and just did't like it. Marcus came to us and asked what he could do for us but there was nothing else on the lot we were interested in. He asked us to come inside so he could see if anything was available. He showed us a 2016 Colorado. We drove it, liked it and bought it. All transactions went smoothed, they listened to us and got us right to the payment we could afford. Very pleased with truck and purchase


It was great experience for me!

4.8
allaboutcars on 09/18/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

The dealer really worked hard to stay withing my price range and I got a great car! Very helpful and I would definitely recommend Mall Chevrolet! Dan Reilly is a wonderful person and salesman!!!


overall great experience

5
godtrucker on 09/18/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We weren't in the market to buy a new car. We had seen a used truck on the lot that we wanted to take a look at and just did't like it. Marcus came to us and asked what he could do for us but there was nothing else on the lot we were interested in. He asked us to come inside so he could see if anything was available. He showed us a 2016 Colorado. We drove it, liked it and bought it. All transactions went smoothed, they listened to us and got us right to the payment we could afford. Very pleased with truck and purchase


We had a GREAT experience with Mr. Daniel T. Reilly.

5
Dshannon on 09/10/2015

Pricing: 5.0 Overall Experience: 5.0

We purchased my Daughter's first car from Mr. Reilly. He was very attentive to our needs and very personal and professional. He made us feel comfortable and did not do the typical salesman run around that you normally get from other dealerships. I would recommend him, and your dealership, to anyone looking to buy/lease a new Chevy. He treated my 18 year old Daughter with respect and made her feel very comfortable instead of intimidated and we are grateful that he was so appeasing to her and the rest of the family.


Treats Customers Like Family

5
Justin Wabby on 09/10/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I only have great things to say about Mall Chevrolet, the staff from Sales to Management are always very courteous, professional and are always knowledgeable about the vehicles on the sales floor. This was my 2nd buying experience at Mall Chevrolet and my 2nd Camaro. My Sales rep Jim Marks always treats me like family, and from what I see all the staff at Mall Chevrolet treats all customer like family. What better place to buy your 1st car or your 10th car then buying from an establishment, that treats customer like family.


Great first lease experience!

5
Sue1231 on 09/08/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I have never leased a car before and didn't have very much experience dealing with car dealerships. Mall Chevrolet made it a very comfortable and exciting experience. I first dealt with Monique Perri what a friendly ,out-going person she is ,she is what drew me in and then Joe "JJ" Jaininni sealed the deal. I felt like he was honest with me and listened to what I was able to afford . While there were a few bumps ,how they handled them made all the difference. Alex handled all the paperwork and made sure I understood everything I was signing.


The best car buying experience ever

5
mike8830 on 09/05/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Roland Haines and the staff at Mall Check made buying a new vehicle painless. No pressure just quality salesmanship. After talking with Rowland I knew a Chevrolet vehicle was what I needed.


2015 Equinox

5
Qte1949 on 09/04/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I was looking for a pre owned, yet newer car with low mileage. Mall Chevrolet had exactly what I was looking for. My salesman provided excellent service and I was happy with the final price.


Purchase of a 2015 Impala.

4.8
Nana on 09/04/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Excellent and professional service from all those members involved. Would recommend this dealership to our family and friends. We thank you for a wonderful experience.


Truck Purchase

5
truckin4fun on 09/04/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Jim was friendly and easy to talk with. I explained what it was I was looking for and what I wanted to pay and he was able to make it happen.


Love this dealership

5
jabaker1960 on 08/31/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We have bought two cars in the past five years from Mall Chevy. Saturday we went looking for a new car for me Got a Chevy Impala. Love it. And also love Jim Borgmann he has helped us soo much. I recommend this dealership to anyone looking on getting a car, truck etc... The people here are so nice and helpful. From the salesman to the service. Thank you Mall Chevy


Great experience!

5
Evan_deaton on 08/30/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Dustin really worked hard to get me in a deal that made me happy and comfortable. He didn't make me feel pressured and made sure that I was walking out 100% satisfied with the car. Overall everyone that helped out and talked to me was helpful and kind. Great dealership all around.


Leasing a new car

5
Sue Tigue on 08/24/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Dan Reilly is amazing! One of the best salesman I've ever had the pleasure of doing business with. Fast, Fair, Funny. I am definately recommending him to anyone in the market for a car!


Satisfied once again.

5
TheDon1021 on 08/24/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I went to mall Chevy for the second time in two years because I was satisfied with the service the first time. This time around I upgraded my car from the v6 camaro to the v8. My experience there has always been a positive one and have always been met with a smile, both in the sales department and the service department. I have recommended this dealership and my salesperson to friends already and will continue to do so. They take good care of you and try to go the extra mile.


Bitter Sweet.. No Happy Ending

2.4
Ebony Renee on 08/24/2015

Customer Service: 2.0 Quality Of Work: 2.0 Friendliness: 2.0 Pricing: 4.0 Overall Experience: 2.0

I got a letter in the mail from Mall Chevrolet stating that they were looking for 2014 Chevy Cruz trade ins with the promise of zero down, low intetest, and equal or lesser monthly payments. I was sceptical at first because I know dealers often send letters just to get you in, BUT after telling a few friends about it I was talked in to atleast giving it a try. When I called I told the woman about the letter I got and asked if she'd be able to live up to all the promises listed, I was told the only way to know for sure was to go in. So I did...My experience started off great. Everyone was very friendly. (I told my sales person quite a few times how hood the customer service was) When I went out to the lot to find a vehicle and do a test drive I fell in love with a 2015 Chevy Cruz. The color was beautiful, the interior was amazing, and the ride was super smooth. When we went to run numbers I was told the car was already sold. BUMMER #1 So after settling for another 2015 Cruz, that I was exactly thrilled about but was convinced that the new technology and a fresh start on mileage made the extra $120 on payments a month made it worth it, I said I would take it. HOWEVER because of the timing to that point took so long (about 3 hours) I couldn't stay for the signing of all the paper work. So they gave me the vehicle for two days and I had to go back after the weekend.. After having the car for a day I knew I didn't want to keep it. The original promises werent kept & It looked and felt TOO MUCH like my year older car that would cost me less. I let my sales person know that same dat that I didn't want to keep it. The next day when I went back the customer service was TOTALLY different! Very snippy responses. A bit of an aggressive demeanor. Not very nice. (Although I will admit that it wasn't from my dame sales person, but his same coworkers that were uber nice before pretty much ruined my experience) SO although I was still considering getting a new car if the price and feel was right I never even asked about anything else. I was just really ready to go. It bothered me that all of a sudden the customer service changed so drastically all because I was unhappy with that one vehicle they were trying to get rid of. Because of that I wouldn't go back, maybe for service but definitely not for sales..


Daughters Car

5
No Games on 08/23/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Purchased a Chevy Cruze for our teen daughter. We are extremely happy with the purchase! My daughter is in love with her car! (first car). The honestly and the no haggle experience of getting a great deal has made me a return customer when I need MY next vehicle. Thank you Jim and Dante. Ed and Lucille Schillinger.


friendly. and professional

5
happy driving on 08/22/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This is third car I bought from Mall Chevrolet and I have been completely satisfied will th the buying experience and the service Dustin was especially accommodating.


Traded in a leased vehicle for a new leased vehicle

4.8
sd on 08/19/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

From when we entered the dealer until we left with the new lease, our experience was one of a friendly, customer-oriented, not high pressure sales environment.


excellent services

5
th33vid4lzz on 08/18/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Ben Bangura was an excellent sales man. We bought our first car with him and just bought another vehicle thru him. Excellent service thru him and as well would like to mention Monique Peru if it wasn't for her we probably wouldn't have came it for the second vehicle. Everything was great thanks to them.


Smooth Purchase.

5
rs1840 on 08/17/2015

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My intention was to buy a pre-owned car but I got a good deal on a Cruze LT. Joe J. was very helpful and accommodating. The purchase went very smoothly and Joe took care of everything. The experience was very positive. I'm satisfied with my purchase.


Best ever rep in my 20 years with Mall Chevy

4
Margie T. on 08/17/2015

Overall Experience: 4.0

From the initial call by employee Marc Lightsey, I came right over. Met him and we negotiated my wants & needs and financials with the Ally loan company. Good listener! Very natural & professional. Fantastic resultsobtained.


Mall Cheverolet

5
Robert Warfield on 08/12/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I love Mall Cheverolet, Everyone is so helpful towards my concerns. Couldn't have pick a better dealership. Robert Warfield


Not completely satisfied

2.6
Chrisn1980 on 08/10/2015

Customer Service: 3.0 Quality Of Work: 2.0 Friendliness: 3.0 Pricing: 3.0 Overall Experience: 2.0

The rating I have wasn't because of the salesman. It was because after negotiations they changed an I had to pick another agreement do to the fact the negoator had left the building an I was forced to accept what was on the table.


Simple and easy

5
Cmu426 on 08/10/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I received a great deal. The paperwork was explained in detail. Everyone was extremely helpful answering all my questions and concerns. I felt like family.


GETTING IT DONE

5
Boxerbob the hvac guy on 08/05/2015

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

LET ME START BY SAYING THANK YOU TO JOE,BEN.MIKE AND CRAIG. FOR GETTING THE DEAL DONE AT A GREAT INTEREST RATE, A DEAL I KNEW WOULD NOT BE A EASY-ONE AND DID NOT EVEN THINK IT WAS GOING TO HAPPEN, IT JUST GOES TO SHOW YOU GUYS WENT ABOVE AND BEYOND "THE NORM" TO MAKE IT HAPPEN AND GET IT DONE! NOW YOU HAVE ONE HAPPY CUSTOMER THAT LOVE'S CARS THANK YOU!!! GREAT JOB!!!!! AND "WOW" WHAT GREAT TEAM WORK!!!!!!!!!!!!!!!!!!!!!!!!!!!


LET ME START BY SAYING THANK YOU

5
BOXERBOB on 08/04/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

LET ME START BY SAYING THANK YOU TO JOE,BEN.MIKE AND CRAIG. FOR GETTING THE DEAL DONE AT A GREAT INTEREST RATE, A DEAL I KNEW WOULD NOT BE A EASY-ONE AND DID NOT EVEN THINK IT WAS GOING TO HAPPEN, IT JUST GOES TO SHOW YOU GUYS WENT ABOVE AND BEYOND "THE NORM" TO MAKE IT HAPPEN AND GET IT DONE! NOW YOU HAVE ONE HAPPY CUSTOMER THAT LOVE'S CARS THANK YOU!!! GREAT JOB!!!!! AND "WOW" WHAT GREAT TEAM WORK!!!!!!!!!!!!!!!!!!!!!!!!!!!


Kevin is great

5
slee134 on 08/03/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I had a great experience with Kevin, he was full of knowledge and very personable. He even called me back to the dealer a few days later to tell me they found me an even better interest rate.


joe perri is the best sales consultant ever !!!!

5
Kaypon203 on 08/02/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

i had such a great time dealing with joe petri and everyone over at mall chevy everyone should go there to buy a car !!!!! they were friendly , happy, and excited to help me out of the situation the last dealer ship put me in they are amazing from the staff to the service department .


Amazing customer service!

5
A12212013am on 07/31/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I recently bought a car from mall Chevrolet and had a great all-around experience. I was there for less than 2 hours! They were understanding of my situation and found me a beautiful car at my price range. Jim Bormann was my salesmen and he was great to me. He even helped me search for affordable car insurance, and he made me feel really comfortable about buying my first car. I would recommend Jim and Mall Chevrolet to anyone looking to buy purchase a vehicle.


$39,800

Mileage: 5

Color: Gray

Transmission: Automatic

Body Style: Pickup

City: Cherry Hill, NJ

Engine Type: 2.7L gas

$44,190

Mileage: 5

Color: White

Transmission: Automatic

Body Style: Pickup

City: Cherry Hill, NJ

Engine Type: 2.7L gas

$33,990

Mileage: 5

Color: Gray

Transmission: Automatic

Body Style: Pickup

City: Cherry Hill, NJ

Engine Type: 2.7L gas

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