Was a fun exxperience and felt well taken care of
Steve Baywick was professional, thoughtful, helpful and made our car-leasing experience fun. I felt like he really listened and cared about what was important to my daughter in a new car. He put us at ease, and made us feel well taken care of. Howard Polman did a great job getting us through all the paperwork. All around great experience!
Smooth & Stressless
Purchased a 2017 Honda Civic,, mostly via emails and telephone. Upon receiving the vehicle at the dealership, I have to say, the transaction couldn't have been smoother and stress-free. Everything promised was delivered, with no back peddling on anything. Most astounding was the interest rate that was quoted, was given. My last vehicle purchase at a NYS dealership was not so pleasant with the dealership pulling the interest bait and switch on me, by offering a 3.9% rate, and then on day of pick-up, the rate on paper was 4.7%. Not at Mahwah Honda! Sales and finance team were extremely courteous, friendly, knowledgeable and patient, answering all questions clearly and concisely, and offering future help if ever needing. I would definitely recommend this dealership without hesitation. Oh, forgot a very important detail: The price quoted for the vehicle was the lowest out of 5 Tri-State area Honda dealerships, and again, no back peddling at any point in time with regard to original price quoted.
This sales associate thoroughly explained every detail i needed to know, both about the two cars i was considering/comparing, and even financial details. He made sure i had all the necessary knowledge of the vehicle and that i was fully comfortable with my final decision.
Professional, Honest, No Games. Great Experience
Leased a new 2016 CRV. Entire process was very easy! Would highly recommend the dealership and Dave Desimone. From the moment we walked in the staff was friendly and welcoming. Dave worked with us through every detail. I love my new Honda dealership and my new Honda CRV!
Highly recommend Mahwah Honda
We had the best experience getting our leased Honda Civic.Mike Vinci was very informative professional, great personality. He walked us thru everything. Thank you, Mike. Will pass around the word to our friends. Go Mahwah Honda.
Excellent start to finish
Debbie Levinson was recommended to me by a trusted friend. She did not exaggerate when she stressed Debbie's professionalism. When I contacted Debbie the day before my purchase, I could tell that she was a great communicator: she really listened, and was friendly and eager to help. She quickly gave me her cell phone number in case I needed to reach her. When I came in the next day, she helped me find the exact car I wanted in record time. Debbie took the time to explain every feature of the car to me before our test drive, and continued the lesson hours later, after all the paperwork was completed and I was ready to drive off with my new car. She connected my phone, helped with the voice recognition feature, and made me feel comfortable in the vehicle. Throughout the process, she expedited each step as best she could, with careful explanations of the leasing agreement and insurance concerns. She was continually upbeat for the process, which took several hours, and could not have been nicer.I will be very happy to refer customer to Debbie Levinson.
Very satisfield customer
I stopped in the dealership to inquire about trading in my CRV or a new one. I told Mike what I wanted and how much I could afford. Mike emailed me updates on what he had available and in about two weeks I got the car I wanted and at the price I wanted.I was in the dealership for about 1/2 hour and drove away with my new CRV. It was the smoothest transaction. Jack Russell have all the paperwork organized and ready to go. It was an overall pleasant experience.
Great Experience with Steve and Howard
We knew what we wanted, the Honda Pilot. Steve Bawiec was very knowledgeable and pleasant. He took his time with us to review all of the features in the vehicle and got us a fair deal. He and Howard Polman worked well together to make the purchasing process very efficient and smooth - a great team! We will definitely refer friends to this dealership.
Excellent customer service. I was able to get 1.9 APR despite of my average credit score.i was stunned when they call and was approved in a very short time.
A Very Pleasant Experience
A+++++ A very pleasant experience handles by Bob Zimmer and Jack Russell. Effecient, good at listening, and an honest deal. Thank you all very much!
Great experience leasing first car!
I had a great experience leasing my first car. I don't know a lot about cars but the salesman, Robert Zimmer, was very knowledgeable and patient with me. I am very happy with my new lease.
I love Mahwah honda dealer
I was looking for a special color that I like for my honda and Mike Vinci was able to find it for me within 24 houers ,that's made me 100% satesfied with the dealer , Mike vinci was in touch with me all the time very friendly no brochure at all,he even spent time with us teaches us how to use the new system and every options on the new car,I recommend Mahwah honda dealer over all, and if I want to buy a car in future I will go back to Mike Vinci again and buy my car, Mike Vinci is great guy , my name is manny and I want to say thanks for the excellent service I had with dealer service
Excellent service with Michael Vinci
Michael Vinci helped us transition to a new car after having an accident with our old car. He was patient and we felt no pressure. He responds to emails very quickly and answered all our questions. Definitely the best experience I have had buying a car!
dave desimone made leasing a car an effortless process. he is knowledgeable, personable & not the stereotypical pushy car salesman. i wasn't sure when i walked into the dealership that i would be ready to lease that day but dave was able to get me a price that was irresistible. i also have to add that anthony amato (sales manager) was gracious & helpful as well. they both really made me feel comfortable & that i would be a valued customer.
I had originally went to another dealership and had a horrible experience. Before I found Mahwah Honda, I thought finding the car I wanted was hopeless. That all changed when I walked in the door. Their staff is friendly and knowledgeable and will explain everything you need to know. I had the pleasure of working with Alan and Rob. I highly recommend them!
We got a new car in 2 hours it was great
The service was great prices were good and the staff was friendly. Steve B. helped us get a new car, we did the test drive and sign all of the papers in 2 hours. I highly recommend them.
I had no intention of buying when I walked Into dealership. I went to test drive. Mike listened To my needs . He took me for a test drive and I knew I would be happy with this car. I felt very comfortable.
Great experience at Honda Mahwah, NJ
The workers at Honda in Mahwah were extremely friendly , understanding, and worked with me to fulfill my needs to help me get the perfect Honda that I desired.
A Nice Experience
I worked with Steve Bawiec for a few months at Mahway Honda on a new 2016 Honda Pilot. Highly recommend him. Professional, helpful, and efficient.
We had a wonderful experience with this dealership. The salesman and team of staff took their time supporting our vehicle purchase throughout every step of the buying process. It was this treatment which caused us to return and make our purchase.
October 28, 2017
This is my second time leasing with Joe and each experience left me feeling completely satisfied! Joe is a pleasure to work with, hemade coming back to lease my 2nd civic a seamless transition! Will recommend him for sure!
Professional, honest and straightforward staff.
After a poor experience at another auto dealership, we came to Mahwah Honda. We appreciated the professional and straightforward manner of Mike V. Our daughter was able to lease the car she wanted feeling comfortable with the deal made.In addition, Howard P. was professional and supportive as he worked with our daughter on the financial part of her please.
Very personal service between the sales person and the business manager who finalized the paperwork. Had very comforting feeling, that they were looking out for our welfare.
The most professional and the most courteous dealership...
This is my 4th Honda purchased from Mahwah Honda. And I've gone back each time because of people like Bob Zimmer and Michael Craig, they are the consummate professionals. Bob' has a kind demeanor and is quite a knowledgeable sales person. Might I add that Bob has great stories to tell as you go through the process. Bob is the epitome of a first class salesman, someone that Honda is lucky to have. Michael Craig (the business manager), is not only a cool guy, but also straightforward and honest with finalizing the transaction with you. Michael will always give you a great deal! Please DO NOT waste your time at another dealership, this is the place to go for great deal. I highly recommend Mahwah Honda without reservation.
Extremely understand and Exceptionally kind
You would not get this kind of generosity elsewhere. Anthony Amato, Sales Manager, truly made me feel safe about my decision on leasing a car. He is the utmost honest, confident and professional individual I have met. Never assertive but instead has an impeccable character. He handed me over to his trusted Sales and Leasing Consultant, Michael Ross, to help finish the process. I was nervous but every step in the process, Michael assured me through his patience and kindness that I was going to be fine and of course excited. A very optimistic individual who treated me like a friend. I see great promises in Michael. I won't hesitate when I recommend Mahwah Honda.
An excellent service
When I got to Mahwah Honda to buy a car, I was helped by salesperson Anil Arora who gave me an exceptional service. It was a great experience. Everybody was friendly and helpful.
Too may times having to return for items to be fixed that were ignored by the techs. Battery checked by tech (report), say battery fine. Stuck on the road two times with dead battery, two-three days after service. When asked, I was assured the battery checked fine under load test. Was the water level checked? YES was the reply. The battery was as dry as a desert.Check engine light on another car: Replace Tires (4) & Battery. Two days later Check engine light= Replace catalitic converter. Afraid to loose the sale of Battery & Tires?. By the way, the owner is a female. I question many of the VERY EXPENSIVE repairs. Trust Factor = -10. Solution offered= a 10% discount. All the add on's for the service, the 10% faded into history and a 30% recouped in extras. No big deal $ 1.00 added to top off an already full washer tank. Serious trust issue's with this dealership. I suppose someone has to pay for the new renovations. NOT ME ANY MORE!!!!!!
Friendly, fair and fun. It was an absolute pleasure working with Mike and the other employees at Mahwah Honda. I am beyond satisfied with the car I leased!
Great dealership, Knowlegeable staff, Relaxed atmosphere
Bob Pellecchia, Mike Ross & Mike Craig made our car leasing experience easy & relaxing, Their knowledge of the product coupled with a clean, comfortable & relaxing showroom made the process a pleasure. From demonstration to pricing to processing paperwork I highly recommend this dealership.
Great Customer Experience
Anil did an amazing job of working with us to find the best price while accomodating our timeline. This is a great example of a no hassle, no pressure sales transacation. Anil was honest, transparent, and provided all the information required for us to make the best decision.I will highly recommend Anil and this dealership!
Well organized, friendly, meets and exceeds expectations.
Debbie knows how to move me through the process and get me what I need. Finance (Howard) was also friendly and fast. Great experience all around!
The employees where very attentive, knowledgeable and not the least bit pushy like most dealerships, dealership was clean and the employees where well groomed,I have nothing more to say.
Great service from Michael Vinci, he was very friendly and helpful and made the process of my "swap keys" lease super easy and painless. Would definitely become a repeat customer.
Bought new Honda CR-V and my sales person Mike and sales manager Bob were true professionalsThey were able to satisfy my needs and put me in the perfect car
World Class Experience
Things couldn't have been easier. They make sure you are clear on total costs and also take care of much of the paperwork. Best of all is their approach. They really want you to be comfortable with the car you buy. They want you to know all the options available to you fromthe car itself to the financing. Even if that means they don't sell you the most expensive car or all the options. I am a customer for life!!
I couldn't have asked for a better experience. Incredible service and a great deal on a lease. Bob Zimmer is a true gentleman. He knows his stuff and makes the whole process easy. The manager, Anthony Amato, was great to deal with as well. He made sure that I was happy with everything. Honda is lucky to have people like this representing them. Mahwah Honda is now the dealership I will be recommending to all my friends and family.
Made car buying a wonderful experience.
I traded in my 2011 Hyundai Tuscon for a new 2016 Honda CRV and am thrilled I did. They made buying a car a pleasurable experience. Everyone I worked with here was absolutely wonderful. Bob Zimmer was my sales associate, he took me through everything the CRV had to offer, took me out for a test drive and then we went and looked at the dealership stock in person. When I made my choice Jack Russell helped me through all the paperwork and made sure I had everything in order to drive off the lot that same day! He made that mountain of paperwork seem like a breeze. When all was said and done and the dealership was closing, they took the time to make sure I was taken care of. Even after 6pm, Bob was outside with me and taking the time to make sure I could work everything in my new car to ensure I had a safe and pleasurable ride home. I highly recommended Mahwah Honda to anyone looking to buy a car.
awesome hospitality and attention to detail..verry frindly g
Uncle Dave Desimone was fantastic...helped me in the buying process..great salesman and professional.was shown all possible products and what may fulfill my needs..clean ,neat and beautiful environment.
Leasing consultant, JC Meyer, a true professional.
Sales and Leasing consultant, JC Meyer, was very professional in his service. He did not rush me, did not push me into anything I didn't want, and took a great deal of time in explaining things to me. I was very pleased in JC making the leasing experience for me rather simple and easy. I hope this is the beginning of a long relationship with JC Meyer Mahwah Honda.
I went to this dealership from Brooklyn, NY based on previous reviews. I was looking for a sales person who wasn't going to try to sell me a car I did not want. The car I was driving was perfect, just old. I figured I could just walk out nothing lost, nothing gained. DAVE DESIMONE is the man to go to, straight forward guy. I spoke to him on the phone the day before I went to pick out my car. I double checked EVERYTHING he said. All was true. Howard Polman, the money man, was very helpful and professional. Eliminated all my financial concerns. GOOD PEOPLE = HAPPY CUSTOMERS.. I LOVE MY HR-V.
Excellent Customer Service!!!
After my daughter had such a great experiencing buying her car from Mahwah Honda, I also decided to go there and work with the same sales consultant, Michael Vinci. I also had a pleasant experience when I unexpectedly had to purchase a new car. Michael was very thorough and patient as he went through the differences between the CR-V and HR-V, showing me both cars, and the different options and prices with both cars. I did not feel pressured at all in purchasing one car or the other, I felt he just wanted me to be informed of the difference between the two models to make sure that I got the car that I was looking for. After deciding to purchase the CR-V, Michael sat with me going through and setting up all the features of the car. He was very courteous and pleasant throughout the entire sale. I'm very happy with my purchase and highly recommend Michael Vinci and Mahwah Honda!!!
Unbelievable wonderful experience purchasing my 2016 Civic
I am so very thankful to JC Meyer for his complete honesty and ease in making my car purchase a satisfying experience, also Bob Pellecchia.
Paul Eischen in the service department did a great job in handling the service request for my 2014 Honda Accord. Even though the service department was very busy, he was able to arrange to get my car quickly serviced.
Great, hassle free purchase.
It was a pleasure to do business with Mahwah Honda. Friendly, courteous staff, particularly Debbie Levinson who was able to get me the CRV I wanted. Very grateful to her!!
My experience at Mahwah Honda is always a hassle free and easy experience! My family and I have leased cars from this dealership for years. My sales personel was Dave DeSimone and he was the absolute BEST!! I never felt pressured to lease or purchase a car during my visit, he gave me all of my options up front, he never tried to oversell me and kept Me right in my budget. It truly was pleasant dealership experience that most people who go to other dealerships absolutely dread. Every single person from reception to sales, to finance, Etc in the dealership is so friendly and nice. I highly recommend this dealership, and not to be biased but Dave DeSimone!!!!
Second Honda I bought from them and both times they were very nice, informative and did not try too hard to sell me things I did not want to buy.
My family had such a wonderful and easy experience dealing with Michael Vinci at Mahwah Honda. The whole office was accommodating to my two little kids and very quick and efficient. We are now in another Honda and look forward to enjoying our new vehicle! This was honestly the easiest lease trade-in I have done this far and I look forward to working with Michael Vinci and Honda for years to come!
Couldnt be happier with my experience!
I went to Mahwah Honda originally looking for a certified pre owned vehicle. After spending time with Michael, he conveyed to my fiance and I the advantages of considering a new vehicle and taking advantage of the current offers available. He was super informative, consultative and professional the entire way. Truly made it a fun experience. I would certainly recommend Michael and the entire staff at Mahwah Honda if you are considering a Honda purchase in the near future.
We just purchased our 4th car from Mahwah Honda. We return to this dealership because we find them to be fair when it comes to pricing, and they always have a large selection of cars to choose from. Their customer service is excellent, from the salesman up to the sales and business managers.
Outstanding & Exceptional Customer Service!!
Outstanding, exceptional service first come to mind with my experience of purchasing my new car at Mahwah Honda!! The sales consultant I worked with, Mike Vinci, was AMAZING!!! He was very patient with my indecisiveness showing me different options. At one point he even took a step back saying it was my car and I had to like it instead of pushing the car on me. At NO point during the sale did I feel pressured into buying a car which was my concern going in. I actually went just to look and get prices, but ended up purchasing the car that same day because Mike was able to get me a good deal and actually got my payments to be a few dollars less than what I was expecting to pay...this was without having to do any negotiations. I picked up the car on a Monday evening, Mike was waiting, sat with me to show me all the features of the car and set everything up (Bluetooth, Android Auto etc). Mike was very attentive, courteous, and personable making me feel comfortable throughout the whole process of purchasing my first car. He has a way of treating you more like a friend than a customer which made the process of buying a car so much easier and hassle-free!! I highly recommend Mahwah Honda and Mike Vinci!!!
I want to extend my depths appreciation to rob. He helped me purchase two vehicles from Mahwah Honda I am very grateful for all the hard work he put in. Rob stayed I touch and gave me several option until I was satisfied with the perfect car. He really made my experience wonderful. Mahwah Honda has a customer for life because of Robert Fazio Jr.
Awesome Team, So Happy we Came Here!
After my rollover accident in my Scion, I needed a new car and Michael was knowledgeable and just an all-around great salesperson to work with! I had many makes and models in mind (not just Honda) and this team made it so easy to make a reasonable decision without sacrificing looks or safety. Needless to say, I LOVE my new Civic LxP and I can't thank these guys enough for making it a quick and painless experience and getting me into a new, safe, and reliable decision!
Very Professional, Excellent Team!!!
Thank you for the outreach and I just wanted to say that I really appreciated how the team treated my family and myself as we looked at and purchased our new Honda HR-V. We are very satisfied ... Michael J Vinci and Howard Polman did an excellent job with your dealership. Excellent customer service.
Excellence service, very professional
I want to thank Robert for an amazing exoerience I'm purchasing my vehicle he was in touch constantly and making sure I got all the questions answered, the vehicle, the service and all, hassle free. If I ever need to get another car would do so with them. I highly recommend working with rob. They provide great service, quality and courtesy call backs when needed. as stated on preview review all you do is show up all review and sign papers and your car is ready. They're not here to waste anyind time.It was the best experience I ever had trust they will get you the best deal. Very Highly satisfied with the smooth transaction of my vehicle . They treat customers with respect i love my car
Informative, Helpful and Personal
We went into Mahwah Honda searching for a new vehicle. We have never owned a Honda, but have heard good things about Hondas, so this was the first place we went in our search. JC Meyer was not pushy, but was there when we needed him. He didn't stop us at the door, but let us look a little and then approached slowly and offered assistance. We found him to be informative, and knowledgeable with all the vehicles they had. He was helpful and allowed us to look at several different models and allowed us select what we were interested in. He personalized this expereience by using our names and we felt he knew us for some time. He made us feel like he was selling a car to a friend. We would recommend this dealership because of him. We are still continuing our search for a vehicle, but if we buy a Honda, we will be back to JC.
Great Customer Service
Mike Vinci & his manager are doing their best to work with me to make a deal. I have no stake in their review yet and I can already tell you these guys are excellent. They return communication and listen to the customer's needs. They treat the customer right. Wish me luck!
Really great experience - no stress
Michael Vinci was my sales person. He made things so easy and stress free. He's very knowledgeable and personable. It was a wonderful experience. I've dealt with only two Honda dealerships in the past, but I have now found a new home at Mahwah Honda. I would "HIGHLY" recommend Mahwah Honda to everyone. They would not be disappointed in any way.I also dealt with Howard Polman who processed the paperwork for my lease. Smooth sailing. Also a very good experience.
Will not look elsewhere again!
I was recently in a car accident and once again found myself looking to buy a car with still less than ideal credit. I filled out a form online for bad credit auto loans. A day later I was contacted by your dealership and came in the next day. Armed with my paystubs, verification letters from contract work that I do and various forms of ID I loaded myself up on Caffeine and expected to spend the day cutting through red tape. After sitting for a few minutes I was directed to Rob Fazio. Rob took my information, discussed the parameters of what I was looking for in a car, what I could pay each month and what a feasible down payment would be. He told me to expect to hear from him by the close of business the next day. The next day I heard from Rob that there was a small hang-up as I had placed a fraud alert on my credit reports. He then gave me a number to call at Honda Finance so they could do an additional ID verification. Within hours of completing the verification Rob e-mailed me that he had gotten me approved within all the parameters we discussed.Rob made what I expected to be an arduous situation dare I say a pleasure. I will highly recommend Rob and Mahwah Honda to my family, friends, and associates.
consistently efficient service, great deals, attentive staffOriginally purchased CRV EXL in 2014 and came to check out "key swap" program. They presented a deal I could not refuse..........
Fast & easy.
Bought my third Honda from Mahwah Honda. Much easier to deal with these guys than with other dealership in my personal experience. We signed on the deal on Tuesday 7PM. I drove new car out on Wednesday 7PM. Salesman spent 45 minutes to explaining futures after purchase was finalized.
You will be well cared for at this dealership!
From the moment we walked through the doors to the moment we left in our new Honda CRV, we were taken care of exceptionally. Our salesman Bob Zimmer was a pleasure to work with...he answered all of our questions and returned numerous phone calls in a timely manner and all the while with a genuine smile on his face, This was a our first experience leasing a new car and it could not have been a more seamless transaction. Thank you!
WORST SALESMAN experience ever.- i was a devoted Mahwah customer.- but going forward i will be purchasing my future Honda's elsewhere.hope he doesn't treat all his customer's like this.
I have to say the overall satisfaction is way more than a 10... Rob Fazio by far was the best car salesman that I worked with in a lifetime...Very professional, knowledgeable, courteous....and the list goes on....I would recommend Rob for anyone who is interested in a Honda...Job well done....From another satisfied customer!! Thank you again
Couldn't Ask For More!
This is my first experience with Mahwah Honda, and I truly could not have had a better experience dealing with sales associate Bob Zimmer. He could not have been friendlier or more accommodating. I felt that he was very honest and sincere, and I never felt pressured to buy something that I didn't want. He seemed like he really wanted me to find a car that I would be happy with, and he didn't want me to settle for less. He let me test drive 3 different cars until I found the perfect one, and he never seemed pestered or annoyed when I requested to see a different car. After my purchase, he fully explained all the features of the car, and generously offered that I could come back anytime, if I had any further questions. I give Bob Zimmer at Mahwah Honda my highest recommendation!Thanks a million!
I highly recommend this dealer.Very nice,honest and helpful.Great price on great car.He took care of all details for me,saving me a lot of time.Withen a few days time,he had me approved for loan,car picked out,and home with it.This is the only dealer I would recommend,
Received the run around with high prices on same model I found at mahwah Honda . They were incredible! Worked with me from beginning to end impeccable service . Thank you rob fazio Jr and pat Lorimer! You've made me a very pleased customer . Highly recommended!
I am a full time college student and a part time worker. It was my first time purchasing my own car as well as leasing. Not knowing what I was getting myself into, I felt as though the salesperson truly wanted to help me and not rip me off. I was able to find a perfect car for my needs, as well as having a sporty looking car (which I love). They had saw the first time I went I was upset because I thought it was not going to all fall into place. When I had left the first time without my car and upset, they had assured me that when I came back the following day (Monday), I was going to leave with the car because they were going to do everything they could do assure that. That day, everything fell into place just as they said and I left with my brand new 2016 Honda Civic, leasing, and could not be any happier. When everything was official and they were sending me on my way, I felt as though they were close family members sending me off to college for the first time. Outstanding experience.
pleasant buying experience
Professional sale people with a large inventory, clean and bright showroom and tidy sales area, restrooms clean and cold water and hot coffee available. Would definitely visit again.
I went to Mahwah Honda with my daughter to purchase her first new car. We were helped by Anil Arora who was excellent. He treated my daughter as the client and addressed all of her concerns with purchasing a new vehicle. Many others we visited at other dealerships wished only to speak to me. The same was true of Jack Russell in the finance department. Overall it was a great first experience in a major purchase for my daughter who was treated as an adult client at all times. Thanks to both of you!
bad sales experience, and bad service experience
Was promised something when I bought my new car, and then when it came time to deliver, they said I mis-understood. Then made an appt (6 mo later) for service on my new car, and they never fixed it, and didn't bother calling. Said they got to busy and I would need to come back another day. Ridiculous!
Neil Arora was very accommodating to our needs. He was very knowledgeable and helpful. We loved our experience and are happy with our purchase. We are glad we chose Mahwah Honda and we're lucky to have met Anil.
RIDICULOUSLY AMAZING DEALERSHIP
My 6'4"-270-SR frame is not able to access most vehicles. Maybe my right leg. Add to that a limited budget. DAVE BARYSH got me into a 2007 PILOT IN DYNAMITE CONDITION. He came up with a FAIR PRICE and put me on the road to HAPPINESS. I was very impressed with his personable - easy going demeanor. The process started late next day with my wife and son who is a 27 yr old mechanical whiz kid ( an NJIT grad w 4.0) . He didn't get a chance to totally check out the PILOT till 12 A.M. The new COOPER TIRES and brake rehab were a start, with the rest of the truck in great shape. He did find a slow leak in the radiator, so next day I contacted ROB FAZIO, Sales Mgr. I stipulated a request for a new radiator, to which he asked I get to Service for verification with a call to him for authorization. ROB FAZIO & MICHAEL CRAIG gave the green light to replace the radiator ( over 800$ ) after a pressure test. I was even taxied to work at military sub-contract facility during "THE FIX" in a large van. THAT MADE MY DAY! My son studied the PIOLTS TRANY and commented on the magic that goes on there. Overall the truck is making me happier every day. I 've always read Consumer Reports avidly, with persuasive reports of HONDA RELIABILTY. THANKS TO THE FEW GOOD MEN, DAVE-ROB-MIKE, ON THIS MEMORIAL DAY I CAN DRIVE IN MEMORY OF "THE BEST" , AS WELL AS THE SOLDIERS I KNEW.
No Pressure Car Leasing Experience
My husband and I just leased an Accord EX for our children ages 17 and 20 to share. We were fortunate to work with Anil Arora of Mahwah Honda. Anil went above and beyond guiding our family through the process and included our children in all conversations. He never pressured us and was very patient despite the fact we first walked in at 6 pm on Memorial Day. We thought we would just be looking, but after a test drive suggested by Anil, our entire family knew this would be the perfect for the young drivers in our family. We drove the car new out of the showroom at noon today and could 't be happier. We also spent some time talking with the manager of the dealership, whose name I can't remember and apologize for that. However, like Anil, he was also extremely professional, personable and truly cared about making sure we were happy with our decision. We will definitely recommend Anil and Mahwah Honda to our friends/family and would return on the future. This was the first car buying experience that was stress free and enjoyable. Thank you again!
Great staff makes for a great experience, ALWAYS!
...so, this is not my first ride on the Merry-go-Round of buying a car. Over the last 20 years I have bought from many different places, but never once have I felt as good about it as I did at Mahwah Honda. In all fairness, I have been driving Honda Elements for the past 14 years, and so I have some fondness for the brand. That being said, my last purchase 11 years ago at DCH Paramus Honda was so harrowing and awful that I went out of my way to go to Mahwah to look at cars, and I am really glad I did.JC Meyer sat with me and went through different models, talking them up, and walking me through the pros and cons. I came in specifically to look at the HR-V, so we started there, but also talked a bit about the Civic, CR-V, and Fit. He had a lot of CR-Vs and Civics in stock, but he never once tried to push or pressure me into either of them, he did what salesmen are SUPPOSED to do: present ideas and alternatives, and listen to the customer to see whether there is a better alternative that they might not realize. I came to look, but JC made such a great impression that the bar for all the other cars I looked at was insurmountably high. Great work on his part!Bob Pellecchia and the team were excellent in getting me from my aging Element and into the HR-V. They were friendly, collegial, and congenial. They even chatted with my mother and got her to the point of being excited about Hondas.... She drives a Buick LaCrosse... That should tell you something about perception right there. They worked hard to make me a part of the family, and I appreciate it.Michael Craig, the Finance Guy, was fantastic, he walked me through the steps he took to obtain my financing. This guy is pure, solid gold. Like everyone else, he did not press or pressure, and worked with me to make the best possible selection possible."Uncle" Dave DiSimone helped me out a great deal, taking me over to the secondary lot to check out colors, discussing the pros and cons of options packages, and laughing at my nerdy jokes.All in all, this is possibly the gold standard of Honda dealerships. They have enough awards to sink a small ship, and they deserve every one of them. No question.
I came in for the first time last week, and worked with Girish. He was a wonderful sales representative and took me on three test drives. Ultimately, he is the reason I decided to come back and buy my new Honda Accord. He followed up immediately following my visit and throughout the week. He was one of the best car salesmen that I have ever worked with. On Friday, I was called by Michael Vinci, who left a voicemail stating that he would be my new sales representative (I was unsure of the reason, but thought that possibly Girish had left, otherwise, I would have stayed with him). Michael was a great sales representatives and very personable. I felt very comfortable with him and purchased the car within an hour or so. I went back again the following day to pick up my car, and everyone was very caring, sincere, and kind. Overall, it was a wonderful experience.
Simply The Best!
Rob Fazio was great. He got me approved over the phone even with my credit issues. All the details of the loan were explained to me on the phone. Went to dealership and drove away in my new car in less than 1 hour. Thanks for everything Rob.Laray S.
Everything from the service, cars, employees, facility, deals, etc. The trip is far from where I live, but it was well worth it. I couldnt've been happier
ROBERT way great and I highly recommend him to anyone..he explained every detail of the vehicle and he even helped me set up my phone to the truck...great great experience !!!
Just leased my third Honda Civic from Mahwah Honda and couldn't have been happier with the experience. All the employees at the dealership are friendly, knowledgeable and go out of their way to make sure you are taken care of. Everything from picking a new car to picking up the new car was quick and easy. Even though I previously had an older model Civic, Justin still took the time to review in detail all the new features and changes to the car, and even helped set-up Android Auto and Bluetooth connectivity on the new car.The new dealership on Route 17 is beautiful. I would highly recommend anyone looking for a new or used car to visit Mahwah Honda, you won't be disappointed.
Bob Zimmer was a great salesman. He made it easy for me to purchase my vehicle, as it was the first time I bought a car. He gave me a hands-on experience and showed me everything I needed to know about the new car. He was knowledgeable about the car and every question I had, he knew the answer right away. I highly recommend Bob if you are shopping at this dealership, as he made the buying experience a piece of cake.
Our salesman, Bob Zimmer, was excellent. If it wasn't for him, I might not have made the purchase at that time. He was very professional, courteous, and knowledgeable about the car that I was buying. I would highly recommend him to anybody.
First time car purchase made easy
Alex Brischler is a great sales guy. He was very helpful, fair and easy to work with. He promptly responded to all my emails and phone calls and made car buying a very easy process. He made a genuine effort in working with me on the purchase price of my new car. I highly recommend him as a salesperson if you are interested in purchasing a Honda from this dealership.
Purchasing a car is not an easy experience for many people.... but now the problem is solved! The Mahwah Honda Dealership has made it possible to obtain the best vehicle with the best price to meet your individual needs. Our Sales Consultant, Jorge Davila, was so patient, very knowledgeable and made it possible for you to select the vehicle which was best for the customer. Mr. Davila encouraged you to ask questions and explained in detail all your concerns. We have already recommended family members to call Mr. Davila for their future car purchases. How fortunate we were to visit Mahwah that day!
Thank-you Mahwah Honda !!!
The knowledge, patience and expertise advice exhibited at Mahwah Honda made our car buying experience one that will make us be returning customers and recommend to other family members. Jorge Davila is our sales consultant for our family !!!
Outstanding customer and purchase experience
5 stars to Michael Chiaradio & David Barysh. awesome team. 2nd purchase in 5 months. Extreme personal & friendly service (not pushy or in your face). Speedy, smooth, attentive. Thank you Michael & David for going above & beyond and working on your day off to get the best financing for my needs. You guys are awesome and I highly recommend your services. My daughter & I feel like we gained mutual friends and our conversations were interesting.My Honda Civic SI 6 speed is getting a lot of attention!!!!!!!
Jorge and Mahwah Honda made leasing my first car a great experience. He is friendly, knowledgeable, and very helpful with all questions and concerns. The customer service and attention to detail is amazing - I couldn't be happier with my first leasing experience. Thank you again for all your help. I love my new Civic!
Outstanding Customer Experience
My husband filled out an application online and then received a call from Rob Fazio from mahwah Honda . He asked Eric if he was interested in purchasing a vehicle at this time and he said , yes . This is how much I can spend , this is my trade in ,all is info . And said to rob make is happen boss . Within a very short period of time rob called back saying we were approved for this amount , the value of our trade in and what our payments would be . Everything was done and written up the next day when. We came in to pick up the car all we had to do was sign on the line and we were in and out of dealership in 30 mins . He was very personable , efficient , and prefessional . He made our experience one of the best I've ever had at a dealership . My husband has been a used car salesman for the last 20 yrs so he knows all the ins and outs of the business and there was no xxxxxxxxxxxx around with Rob . Thanks again for Our new car we are very happy with it . Jennifer and Eric Florio
I went in there to buy my first new car, Steve B for bald really helped me out!! He was amazing, kind, and very helpful. Everyone working there are very welcoming and nice. I would, definitely recommended this dealership. Great work guys, keep up the good work!!!Always ask for Steve B for BALD!!!
David Barysh and Mike Chiaradio at Mahwah Honda Pre-owned Dept. were awesome to deal with. They made the daunting experience of purchasing a used vehicle very easy and seamless for me. Hats off to the guys at this dealership. The manager Rob Fazio was awesome too. They really pay attention to the customer"s needs.
Excellent Servie Highly Recommend David Barysh/Mahwah Honda
I received the best service, very professional , found me a great car that I love, I could not ask for anything better then the treatment we received from Dave Barysh. I would recommend Dave and the staff at Mahwah Honda 100%. Very personalized service. It was just a great experience at Mahwah Honda .
Car buying made easy
Our salesperson Pat Lorimer came outside when we pulled into the dealership and helped us find the model we were looking for . She showed us several different vehicles and we test drove the one we liked. We felt we were given a good price and bought the car that day! She has followed up on the phone to make sure we were happy and had no problems or questions.
Very happy customer thanks to Neil!!! Ask for Neil!!!
Very pleasant experience. Anil was very helpful and I was very happy with my trade in. He was very down to earth and stayed within my budget. I really like my new car and looking forward to another trade in when my lease is up. I have had a Honda since high school never had a reason to change dealers.
Mahwah Honda made my car buying experience a breeze!
My car purchase was handled swift and painless! The salesman Joe Donegan handled everything superbly and made me feel like a truly valued customer. Jack Russel in financing handled all of the paperwork in an extremely efficient manner and was very helpful in all questions I had posed. Mahwah Honda made my car buying experience a breeze!
A pleasure to deal with
Friendly service and a pleasure to deal with. Pat was a pleasure to deal with. Everyone at this dealership worked together to make this deal happen.
Satisfied with the service received at Mahwah Honda and salesman Dave
WE RECOMMEND THIS DEALER
Always very pleased with service and cars. We recommend Mahwah Honda. Sales people are very good and helpful
Best car buying
Thank you Joe & Michael for making this car experience the best we have bought many cars in our life ,but this is the best experience we have and we look foward working with you in the future Thank you Hector &Natalia
I chose to visit this Honda dealership when looking for my third lease with Honda. I always use the Service Center which is wonderful. Unfortunately, my experience with the dealership was 100% different. I met with Daniel B. and shared with him that I was looking to quickly lease another CR-V. He immediately gave me a ridiculous price of $478 per month with $2500 down. That price was absolutely ridiculous. Three hours later, he finally brought a price down to $349 per month with $2500 down. I chose to call around to other dealers and was immediately given a price of $1000 down and $298 per month. As a courtesy, I called to let him know that I obviously have to take a lower price. I later received an email telling me that he does not believe the number that I was provided. Telling a customer that they are lying is insulting, rude, and overall poor customer service. Needless to say, I am very happy that I am getting my new car tomorrow for a whole lot less than was offered. Even though I love the Service Center, they will no longer receive my business.
The staff is extremely friendly and create a no pressure environment, My purchase experience here was truly amazing. The majority of the deal was done over the phone and yet EVERYTHING was exactly as I wanted. The Special Finance Manager tailored my deal like no other. I drove out with a phenomenal vehicle (of my choice) and desirable terms; all in 10 - 15 minutes. THAT'S THE AUTOMOBILE SHOPPING EXPERIENCE OF A LIFETIME!!! I recommend this dealership to anyone looking for integrity. I will certainly shop here again. Thank you.JV
Steve is helpfull and very patient. My wife wanted the black interior in the color that it did not come in.Steve checked other colors, and she decided to match another color with the interior that she wanted.He took the time and made the effort to make us happy. Plus he is a very personible guy as well.Joe Kusnir
A really nice place to visit if your vested in getting a HONDA vehicle... The sales personnel are truly there to help you with your vehicle need...
VERY PLEASED DEALING WITH MAHWAH HONDA
JC MEYER AND NEIL ARORA WERE EXCELLENT TO DEAL WITH. THEY ANSWERD ALL OUR QUESTIONS ANDWERE ABLE TO GIVE US THE DEAL WE COULD AFFORD
Great professional sales and technical service
I've been Mahwah Honda customer for 6 years since I leased my first CR-V. Every time I visit the dealership either for routine maintenance or to renew the lease, I receive great attention, courtesy and great professional service from the staff. It has been a pleasure for me doing business with Mahwah Honda. Looking forward to coming back time after time for my Honda needs.
Mahwah Honda worked around my crazy schedule to make this deal happen on my terms. I had a very specific budget and they actually came in cheaper than I planned. They took over 3000 more than I expected for my trade in. I will use this dealership for my next purchase.
Great experience and professional staff
Steve B is a great salesman. He is easy to deal with and very professional. We didn't have to wait around a ridiculous amount of time to negotiate our deal.
They found my car
I had trouble finding the car I wanted in the color I wanted (at a specific trim level). Mahwah Honda was able to find it and have it ready in a couple days, while other dealers could not. They were pretty attentive and courteous throughout the process. I'd say the price I ended up paying for the car was market value. While I'm confident I didn't overpay for the car, I did't get a "steal" either, I'd say I paid fair market value, which I was ok with. Overall I was very pleased with the experience. .
My "GO TO" Car dealer- always a great experience
Have purchased 2 certified, pre-owned Accords from Mahwah Honda. Everything from the buying process to follow up service has been excellent. High praise go to my sales guy, Joe, the two managers Robert and Dave and to the service department where I've dealt with Ben for some follow up service- all minor stuff, but Mahwah Honda handled it as if it were their only concern and worked so hard to insure I was not only satisfied with the purchase and service, but also feeling like a cared for customer. Nothing but high praise for this dealership. They have, in recent years, replaced my old "go to" dealership (ford) as my first (and probably only based on history) stop for my car needs. Thanks, gentlemen, for a job well done.
purchase of 2016 CRV
Steve B. is a knowledgeable, friendly, honest and dependable salesman. I highly recommend going to him and I've come all the way from Westchester, Diane M
, I bought a 2006 chevy equinox from Mahwah Honda and could not have been more pleased with the entire process. Sales Man Robert S. Fazio JR. who showed me the car was friendly and helpful. Negotiating was easy, and when I picked up the car, they could not have made the process more simple. I would definitely recommend Mahwah Honda!
Seamless no pressure sales, pricematching
At age 64 3/4 have bought 5 new cars, This is our fourth Honda.Third Accord. No better car than the Accord(bullet proof). And no better Dealer for sales.(no pressure) Thanks Lenox, Bob and Jack(finance) who spent a good bit of time explaining all. The car was ready the next day w/3 accessories installed. Even though snow storm was a couple of days earlier. Don't mind driving the few extra miles. I don't usually do reviews, but this place is a winner.
Excellent customer service!
My husband and I went to Mahwah Honda intent on buying a Honda Odyssey. Upon seeing all of the cars available and receiving excellent advice and explanation by our salesman, Steve Bawiec, we completely changed our original plan and purchased a Honda CRV. Steve was so patient with us, as my husband and I went through our indecisiveness and intense discussion about which was the "right" car for us. I really appreciate the way Steve didn't get impatient or irritated with us. He gave us the pertinent facts about each car we looked at, and gave us time to make our decision. It was a very positive car-buying experience.
Pat was AMAZING and so helpful
Couldn't have been a better experience. Pat was amazing and so helpful. Didn't know buying a car could be so stress free.
What a warm wonderful experience
We'll be back for another car for my son. Wonderful buying experience. THANKS!!
Best purchase experience ever
Excellent buying experience. No high pressure tactics...friendly and knowledgeable sales staff...large pool of vehicles to choose from
Purchase of 2013 CRV
Team was great to work with...speedy process, good trade-in, and SO happy with my car!!! It was exactly what I needed and David delivered.
Very personable and professional. Had a great experience!!
I love my new Civic
Would tell someone to visit Honda of Mahwah 100%. Had a great experience
Jake is one of the Most Reliably Honest and Fair elements of the Car Business I have EVER encountered. He is a Credit to Mahwah Honda & the Honda "brand".
Best Car Buying Experience of my Life
I didn't know "car guys" could be so nice. They spent the necessary time to listen to all of my needs and concerns. Bob and Michael were very nice and GREAT to deal with.
Would recommend highly - customer experience and quality of cars. Rob Fazio, Jr. was excellent to work with and cared about our needs. We are loyal to this dealership.
Bought a Civic
I went to three dealerships and contacted five more. Mahwah was the first one and after speaking to and visiting other dealerships, I went back to JC Meyers at Mahwah.
I couldn't be anymore Happier!!
I have to say .. This was the best car buying experience EVER.. I went to so many dealers spoken to so many different car salesman but , Bob was amazing ... Absolutely NO ONE made me feel like family. I truly felt I got the best deal . Robert Zimmer and Jack Russel helped me get out of the MINI countryman that I was driving , which by the way I hated .. Thank you again for the awesome Honda Civic I totally love it !!
Leased a Honda Accord
I had an excellent experience at Mahwah Honda. I came in to just look at cars as I wasn't sure what I wanted- but had always liked Honda cars and several family members have Hondas and are happy with them. Dave Baum explained options in my size/style category and took me on a test drive. I was very happy with the Accord Sport and decided to go with it right away- between Dave and Howard in finance and Jake I was able to get everything done in record time and drove out with my car that day!Everyone was pleasant, efficient and I was very pleased with my interactions with Mahwah Honda and would recommend this dealership to anyone.
First Rate Experience
I ordered a 2016 Honda from this dealership. This is a first class operation. From the time I walked in to delivery of the car, I was treated with courtesy and respect. The salesman (JC) and the sales manager (Bob P.) both know their product. The price of the vehicle was fair and I got the right amount on my trade. They lived up to all promises that were made. There was no pressure whatsoever. I recommend this dealership without reservation!
there the best
Let me start by said I was upside down in my old car and I when to jeep and ford a they said it was impossible for me to get a car with Ford and jeep I went to my Mahwah Honda and they were the best they made it happen got me out of my old car thank you so much
More than Amazing
Rob and Pablo were amazing.There were no gimmicks. They made sure I walked away happy, which I did ! I am so grateful ! Thank you !
Awesome job by David Barysh
I recently purchased a car and it was a great experience. This transaction was extremely smooth and very comfortable. I needed a car fast and he made it happen without any problems or issues.. I also has the help of Michael Chiaradio, who made a point to find the best financing for me They both went out of their way to help my situation and made this transaction process so smooth. Thank you for making this experience so pleasant!!!
feel like family
Rob Fazio. and Pablo Garcia welcome and treated me like family from the first time i spoke to them on the phone about purchasing a car and within 2 days i was on my way to finalize my purchase and when i finally met them in person i feel very much at home you both did an awesome job and i could have ask for anything more and you both kept your promise and now i am enjoy my 2007 saturn aura. I give you guys 100 stars for a job well done
excellent job by bob... recommended him already
excellent job by bob... I have recommended him already to a friend interested in a new car - I recommended the car, dealer and sales rep.
Had a great 1st experience here purchasing my 16 Accord. Salesman Robert Zimmer was extrmely helpful and a pleasure to meet and do business with. Finance manager Jack Russell was a pleasure as well. I have 0 complaints and would return for my next purchase! Not familiar enough with the going sale price to know if was excellent, the only reason 4 stars for that segment below. But seemed like an honest deal to me, and probably could get the fith star as well.
Worth the Trip
I was having a hard time getting the Honda Fit I wanted. I met Jorge on a Honda forum. I could tell even over the Internet he was a stand up guy. I flew from Fort Lauderdale Florida to pick up the exact car that I wanted. Jorge did everything he said he would and more. I couldn't be more happy with my experience with Jorge.
Great Customer Service
After the key to my 2013 Honda broke I spoke with Bob Pellecchia (Sales Manager) and Danny Barros (Service Manager). These gentlemen took care of me and replaced the key free of charge. They treated me like a valuable customer and I appreciate that. Carlos Dasilva continued the process in the same professional manner the morning the key had to be made.Thanks Guys!Pat Henry
GREAT EXCHANGE ON NEW CR-V
I was very happy with the way everything was handled with the new lease. Dave was great from start to finish with the deal, which by the way only took a few hours after a walked in, to walk out with a new CR-V. The exchange went smoothly and he did it all to get the best deal for me. Straight forward and easy to work with, everyone at Mahwah Honda was exceptional. Dave asked what I wanted and delivered. Thank you, Art at AllSeasons.
So Glad I Came Here
Thanks Steve B. You actually made buying a new car a pleasant experience. I appreciateyour kindness, patience and your low key mellow ways. I know you "steered" me in the right direction and am confident I made the right choice in a vehicle. Thanks for all your help!
These guys are nuts.
In November 2015 I visited Mahwah Honda with the intention of trading in 2 vehicles and buying 2 new Hondas. Bottom Line: the general sales manager is rude, discourteous, and grossly unprofessional. When I got up to leave, he YELLED AT & INSULTED ME IN THE STORE. He is a grown man, a sales person, and supposedly the general manager. If you are reading this you may think this was a argument that escalated in the heat of car buying. Nope. He sat at the desk, was a total jerk, and then YELLED as I left. Not 20 minutes after being told by Mahwah my offer to buy 2 cars was nuts (then being insulted and yelled at), I was sitting in DCH Honda in Paramus NJ. Go there! Friendly & professional! And best of all I got the deal I wanted. Great team at DCH!
worth the ride
I found myself at Mahwah Honda by accident. I had just had a miserable experience looking at a pre-owned Civic at Metro Honda in Jersey City. Just about everything that gives car buying a bad name could be found there. Later that day, I took my daughter up near Mahwah to visit a friend, and stumbled onto the Mahwah Honda, Just about everything that car buying should be like is found here.I could not have been happier with my sales representative, Doug. I've bought many cars in my life, and it seems that fewer and fewer are sold by professional sales people. Doug is a pro. He was very knowledgeable about the car and its options, the difference between different model years, and differences between it and competitors. He didn't try to push me into a particular one they had. Instead, he tried to figure out exactly what I needed. This was going to be shared by two of my kids who were just reaching driving age., so safety and reliability were more important than cushiness and the lowest mileage. They had a very good selection of pre-owned Civics so that made things easier. We took a test drive that gave me a good feel for the car's capabilities, and he never rushed me to get back to the shop. When it came time to work out the numbers, he didn't play games, and I got a very reasonable price.When it came time to see the finance guy, which is often where they "get you", instead I had a very pleasant conversation with another pro. I forget his name, but he had been there for years. He explained that there's just a different culture at Mahwah than at some of those high pressure, giant volume places. While I was in his office, a couple poked their heads in to say hi. They had been customers for 20 years, and were looking for another car. You could tell the vibe at this place was legit.When it came time to get my plates, Doug dropped them off at my office, which wasn't far from his home. He also called a few days after purchase to make sure everything was going smoothly. Again, a real pro.I can't say enough about my experience.
Excellent Internet buying experience
My wife and I were looking to purchase a 2016 Honda Pilot EXL w/Sensing. We originally went to another dealership and had a terrible experience trying to find the exact model and color.We contacted Mahwah Honda through their Internet sales channel and got in contact with Joe Donegan. He was courteous and professional while communicating over emails. He explained to us the situation, worked to find us the exact model and color of a vehicle being built and gave us a great price. We went to the dealership to sign paperwork and put a down payment. We received the vehicle a few weeks later just as Joe had promised. Throughout the process, Joe gave timely updates and maintained great communication. Mike in the finance department was also great and we were very impressed with the entire car shopping experience with Mahwah Honda. We definitely recommend this dealership and I look forward to doing business with them in the future.
I am very happy to have been serviced by David Barysh. He was able to show me a vehicle that met my needs and then was able to get me a great price. David and Mr. Michael Chiaradio made it possible for me to leave with my new vehicle the same day. I am thankful to all the team at Mahwah Honda for their service. I will definitely recommend them to my family and friends.
Excellent customer service
We were very pleased by salesperson Anil Arora, who was very friendly, helpful and expedient. Unlike other dealerships Mahvah Honda uses no pressure sales technique. Very pleasant surprise!Even though we spent long time in the dealership, the atmosphere was pleasant and friendly. Financials were clearly spelled out and explained.Thanks a lot!
Steve B was amazing
I went into Mahwah Honda to get a new car. Steve B was so nice and patient. We test drove 5 cars before picking one, the. He went out of his way to make sure we got a great deal. He was extremely helpful and very kind. I'll definitely be back for my next car!
Great experience trading in my old Honda for a clean Civic
Excellent experience once again here at Mahwah Honda. Thanks to Mike C and Dave B who helped tremendously. I would highly recommend Mahwah Honda to all.
Best Experience Yet at a Dealer
I purchased a 2012 CR-V last week and had the best experience yet at a car dealership. I worked with David Barysh. He made the process easy of me. I would recommend going to them.
Great Experience Buying a Car Yet
I purchased a 2012 CR-V last week and had the best experience yet at a car dealership. I worked with David B, Joe B and Michael C. All three of them made the process easy of me. I would recommend going to them.
Friendly, no-nonsense experience = one happy customer!
I stopped by to check into a special leasing offer made by Honda and left with a brand new CR-V. The staff was helpful, friendly, and I feel I got a good value for my trade-in.
Mahwah Honda is the best!
Rob and Pablo helped me both times I met with them. The first time I wasn't ready to buy yet. The second time they found the perfect used SUV for me! I love this vehicle and would highly recommend Mahwah Honda, particularly Rob Fazio and Pablo Garcia.
What Great Guys !!!
I must say that I have myself been in the automotive business all my life. I have bought for my many companies, hundreds of cars.Our salesman and his manager were the most professional and nice people I have met in my years.I traded in my 2013 Honda Pilot, for which is my second one, that I previously bought and both from Paramus Honda.This time when I went back to Paramus Honda, I felt like just a number and they tried to scam me out of the "REAL" value of my vehicle, by many thousands of dollars.Here at Mahwah Honda, they without any pressure, gave me the exact amount of what the trade in value, of what my car was worth.Gave me a great deal on a 2016 Honda Pilot Touring and with very little haggling and then gave me all the little add on options, running boards, window vents and trailer hitch, that other dealerships try getting for you to pay as extras, so they make more money.They also make you feel like you are now going to be part of there "Family Owned Business".There really is nothing else to say, other then;Purchase your Honda HERE !!!Thanks,Scott A. Schmelter
I recently bought a car here at mahwah Honda. Actually it's the second car I have bought from this dealership. They are accommodating and understanding not pushy or aggressive. I highly recommend this dealership!
Amazing experience with David Barysh and Michael Chiaradio
Buying car from Mahwah Honda was quick and easy. David and Michael made me feel welcome and happy with my purchase. They are both excellent salesman and great guys! Will recommend Mahwah Honda to everyone I can!!!
Very positive experience with Steve B.
This is the second car I purchased at Mahwah Honda. Steve was helpful through the whole process, including via email. Very good experience overall, I was pleased.
Great used Car buying experience
I bought a great used car at a fair price. I was very hesitant at first. I have not bought a used car in a long time, and images of the classic used car salesman gave me nightmares. However, the people at Mahwah Honda were not like any salespersons I have met before. Dave was very knowledgeable about the car he was selling. Additionally, I didn't feel like he was pressing to make a sale but, more like I was starting a nice friendship and car was mutual interest. I would recommend the dealership to anyone that is looking for a new or used vehicle, these guys were great.
My fourth great experience
This is the fourth vehicle I have bought from Rob Fazio Jr at Mahwah Honda, his honesty and integrity are the reason I will purchase all my next Honda vehicles from him.
Responsive and Very Helpful Sales Staff
Jorge Davila quickly and thoroughly responded to my questions and concerns related to the 2016 Honda Fit. He walked me through the order and transport process from factory to the dealer. Jorge is enthusiastic about the product he sells and is both an excellent representative for this dealership and for Honda of America.
Just love my Honda Pilot! Bob Zimmer was very helpful in helping us with my new Honda Pilot.I give them a five star rating so what are you waiting for? Stop by to get a test ride in a new Honda!Hats off to this dealership for having such nice salesmen and finance managers!
Needing a new car, I knew where to go. This was the third time I purchased a Honda from Mahwah Honda. The service there has always been amazing, and this most recent visit was no different. Dave was extremely honest and helpful when finding me the right car. I told him what I wanted and what I could afford, and he worked to make sure that I got both. Dave did not pressure me at all to buy the car...he even let me go home and think about it for a few hours! Of course, I did go back and make the purchase...and have never been happier. I recommend this dealership (and Dave) to anyone looking for a Honda.
Anil was professional and courteous every step of the way! Even after purchase he has stayed in touch to make sure everything is going smoothly. Howard was informative and helpful as well every step of the way.
Very friendly and helpful with zero pressure
I had a great experience with Mahwah Honda. The dealers were very helpful. We had a great experience. We asked for and negotiated for a price, which made us happy for the vehicle we purchased. We never felt pressured or uncomfortable. No gimmicks just straight forward give and take. We are very happy with the team at Mahwah dealership and will be there client for a long time to come. We had an especially good relationship with Anil and we recommend him to anyone looking to purchase a Honda.
CONTACTED MAHWAH HONDA FOR THE FIRST TIME. RECEIVED A GREAT DEAL AND FULL EXPLANATION OF THE CR-V GREAT EXPERIENCE STAFF IS VERY HELPFULL AND FRIENDLY
Informative, very helpful,patient, etc
Buying a car/leasing a car is very stressful, you have to live with your decision for awhile. After seeing other dealerships, salesmen, cars. I am so happy with the professional service I received. From Mr. Peluso & Mr. .Pellecchia. No pressure or Double talk. I can only speak highly of these men, their company and Honda. I got the car that is perfect for me. A++++
Best experience in shopping for a car ever!
Our salesperson Jorge Davila was the best salesperson we have ever had in the over 30 years we have been buying/leasing cars. Thank you Jorge for being so knowledgeable, so efficient and so helpful in the whole process. You went above and beyond. It was our pleasure.
My mother and I stopped at the dealership on a reference from some friends. I was not in the best of moods. We just left a dealership down the block, and the pushy salesman there refused to talk to me even though my mother explained the car was for me. I was very angry. When we got Mahwah Honda, David Barysh greeted us both, and watched from a respectful distance as we looked around a bit. He then came over and offered his help. He was not pushy in the least bit, nor was he overbearing the way the guy was at the other dealership. When he found out the car was for me, he gave me complete attn. Michael Chiaradio was the manager that handled all our financial situation. He was extremely kind, helpful and got me great deals ! Both David and Michael were kind, helpful, genuine and best of all not pushy and did not ignore me! I can't thank them enough, and my mother plans on going back in a few months for a car as well! Great experience!
Great experience leasing an Accord
Our salesperson, David Baum is a delight to work with. He was not at all pushy, and gave us all the information we needed to make an intelligent decision. David followed up with us the next morning. We came to an understanding, on what we would be comfortable with, in leasing the Honda Accord.He had all the paperwork prepared for us, so we didn't have to waste any time, and guided us through the entire process, which went very smoothly. The car was prepared for us as well, and is very beautiful. It's because of David's follow through, that we are enjoying our new car today.
Jorge was great. I ended up leasing a Honda Accord because my civic was over miles and had an additional year left on my current honda lease. Jorge was relaxed, no pressure, and handled the overall leasing processes in a professional manner. I will recommend Mahwah Honda to family and friends.
Outstanding new car purchase experience
Taking my co-workers recommendation to check out Mahwah Honda before I purchased a vehicle was one of the best recommendations I have ever received. I was greeted with a friendly smile and introduced to Steve Bawiec. I immediately felt at ease with Steve. The entire process from the greeting, test drive, completing the paperwork went smoothly and effortlessly due to Steve's knowledge of the vehicle. Purchasing the 2016 HR-V EX has been a wonderful experience.I will highly recommend Steve, Michael Craig & Mahwah Honda to everyone I come across that is looking to purchase a new or used car.
Very Pleasant Car Buying Experience
I picked up my new Honda CR-V this morning and was very happy with Mahwah Honda, particularly my saleperson, during the process. My first visit on Tuesday went very well, with the salesperson carefully answering all my questions and otherwise explaining all I needed to know about the car in which I was interested. There was no undue pressure and even the price discussion was conducted in a totally honest manner. The test drive was very helpful and we traveled to the dealer's other lot so that I could see the color I preferred. The discussion with the finance department was short and to the point. I went back on Thursday to negotiate a final price and everything went very well. The situation was similar Friday morning, when I went to pick up the new car. I thank the salesperson for his very professional yet friendly approach.
So I ended up here after going to a few Hondas and not getting the help I needed. I was coming out of a lease with Nissan who gave me a bad experience and I wanted nothing more to do with them. When i walked in i met with Jorge. Jorge took the time to answer each of my questions which were ALOT!! He explained step by step how he came up with the numbers he offered me. He was very patient and when things got a little rough with making the deal Jake the manager helped and made this process smooth and easy. When it came time to sign off on the lease I worked with Mike at the finance department. He followed up with me on everything and when he said he would call me the next day with a response the next morning he was calling me. This guy is really good at what he does and getting you the right numbers with the bank. Before signing he explained all the numbers to me to make sure everything was correct and showed me everything on the computer so that there wouldn't be any surprises. I will admit I can be that tough customer at times but these people really went out of there way to help me in this process. I didn't feel any pressure or added stress by them. They all have a special way of making you feel welcomed and appreciated which i cant say about other dealerships. The customer service is more than 5 stars. I can go on and on about this dealership and how great they made this process for me when I was in a rush to get the car. Thanks again for everything and for your patience!!!
Bob Zimmer was the salesman I related with at Mahwah Honda. His professional manner, cheerfulness, comprehensive knowledge, and willingness to negotiate price provided a purchase with ease and satisfaction. Bob has made himself available should I have any questions or concerns about my new vehicle. I was a Saturn owner for many decades before my recent purchase and valued Saturn's high quality customer service practices. After the great experience at Mahwah Honda, I told Bob Zimmer I didn't know that Saturn was spelled M A H W A H H O N D A. I am extremely pleased with the customer relations and large inventory and will readily refer friends and colleagues to this great dealership!Business Manager Howard Polman was also a joy to work with. I found him to be thorough in his explanation of costs, available extended warrantee, and other services and programs. He did not pressure me to buy additional coverages and responded immediately when I phoned with questions,
new Honda Accord
We love our new Honda Accord the quality is excellent and our sales person Steve Chin was fantastic very helpful and very accommodating and thorough with every detail. Steve and the dealership have a customer for life.
I love my car!!
My experience at Mahwah Paramus was great! I came in 2 months prior to when my lease was up. I wanted the HRV, we test drove it, and the sales man Bob Zimmer was doing everything he could to get me the best price but it wasn't in my budget. Him and his manager advised me to come back when my lease is up and see if there is a better leasing program for the HRV. The fact that they didn't force a sale on me is why I came back. Originally I had leased my car with DCH Honda and when I went back the sales man didn't pull up any prices for me just told me to get another civic LX ( which was the car I had then) but not giving me a good price. I went back to Mahwah and advised my sales man Bob Zimmer that I am interested in the HRV and the Civic . We test drove both cars and in the end I decided on the Civic EX model. The price was great! I only put $250 down and my monthly payment was less than when I leased with DCH Honda for just the base model and I had put $1000 down. While waiting for my car to be ready, I enjoyed talking to my sales person he was very personable. In all the buying experience was quick and comfortable. The manager Jake Bender was great too. I went home loving the car and knowing I got a great deal!
A beautiful dealership and very nice salespeople. I leased my second Honda there, but my first Honda was from a different dealership and I was much happier with Mahwah Honda. Dave Desimone aka "Uncle Dave" is friendly and very funny. He wants to give you the best deal with no gimmicks. He is very knowledgeable about Honda and is a very passionate salesman. He's the guy to see at Mahwah Honda!
I went in to talk about getting a new lease and in less than 3 hours was driving away in my new car. They made the process very easy. Steve was a pleasure to work with and made the whole process painless.
Helpful and responsive
I had a deal pending at another dealership but they could not find the car I wanted to lease in the color I wanted. Mahwah Honda searched their computer and found that the color I wanted was being made in the factory and they would have it on site before my current lease ended. Needless to say I got my deposit back from the other dealer and Mahwah Honda got my business. The car arrived quickly and they called me right away but due to my own busy work schedule I had to delay picking it up until the end of the week.
Exceptional experience from start to finish!!!
With the thought of going in to find out information and giving it a chance to see if I could get my first car it turned out to be an amazing experience more like a DREAM COME TRUE. Dave and Michael treated me as if I was family to them. From the moment I walked in I felt it was the right place to be to purchase my first car. Dave and Michael were so attentive in what my interest were and how they could make a way for me to purchase my new car. They did their job exceptionally and made it such a breeze. For the past year I've been going to different dealerships and kept getting turned down, these guys worked their way into making it a reality for me to walk out with a brand new civic. 5 star for customer service and they surely make you feel at home.
From the moment I walked in the sales people were very helpful.Bob and Neil made the whole process very easy and straight forward.They gave me an honest and very good price on my new Honda Accord hybrid. Also Howard Pullman made it quick and easy to get approved.less then a half and hour after I walked out he called me and said its been approved.I would not go anywhere else for a car excellent dealership!
I wanted to have a Honda because the special bended rear view mirror on the left side (practically without blind spot). I visited some Honda dealerships, and their Mahwah office offered me the best price, found the requested model and colour. The whole process including paperwork went fast, efficient, and easy. All the service was very attentive.
Everyone was pleasant, no pressure.
My husband and I went to the dealership with the mentality that we were NOT going to buy anything and we ended up walking out with a brand new Odyssey. The whole experience was what the car buying process should be from looking at the car to working with finance (Jack Russel). Our sales person JC Meyer was very nice, honest and patient as we looked at multiple vehicles and took two test drives. He was very knowledgeable and did not pressure us at all. Even the general sales manager thanked us. We are very happy with our purchase and would definitely recommend this dealership to family and friends.
Go see Rob
I started a new job the week I first contacted Rob Fazio Jr about a 12 Accord. I explained that to Rob in an email, along with what payment I'd like, desire to not have to pay out of pocket if we made a deal etc. He gave me a great deal and he did in the manner I requested, unlike the any of the other dealerships I contacted. The day of the deal we were treated with kindness and respect. My wife and I and my son Billy were treated extremely well while we did the deal. We'll always remember Rob and Pablo as well as recommend friends to check out Mahwah Honda.
Easiest and fastest buy ever.
There was very little negotiation. The prices proffered for the car and my trade- in were fair and very close to my numbers. We were in and out in two hours, including a test drive. Amazing.
I wanted to take a moment and thank the guys over at Mahwah Honda for always being so great! My most recent visit was due to issues with the starter on my '13 Accord this past week. From discussing my issue with Angelo last week, meeting with Jeff yesterday morning, and picking up my car last night I could only help but be completely satisfied. The car is back running great! Thanks to Robert, Ronald, & Daniel for your help and expertise during my previous visits and of course a HUGE thanks to the technicians that keep my car going! See you soon.
BEST EXPERIENCE AT MAHWAH HONDA!!!
From the moment I called asking for directions to the showroom through weeks later when I picked up my plates for my new lease, I was treated respectfully and warmly, a rare combination in the new car sales world. Dave Desimone welcomed me, listened to my concerns and my needs, and helped me get into a new lease almost worry free. I found him to be extremely friendly, down to earth, and felt that he really wanted to give me the best deal possible. And I believe I got that. Dave followed up with me all throughout the process and even the paperwork with Jack Russel seems virtuously painless. Jack was honest, straight forward, and professional, I trusted him as well. The customer service was just extraordinary. I will forever sing the praises of Mahwah Honda and "Uncle" Dave Desimone...I look forward to seeing them again when my lease is up!!!
Great experience with Mahwah Honda
Last week, I bought a 2012 Honda CRV from Mahwah Honda and could not have been more pleased with the entire process. The sales person who showed me the car was friendly and helpful. Negotiating was easy, and when I picked up the car, they could not have made the process more simple. I would definitely recommend Mahwah Honda!
Positive experience at Mahwah Honda
I had a very positive experience at Mahwah Honda during the purchase of my vehicle. I would like to also recognize: Dave Kurz and Mike from the finance department in the used cars office. The service I received was superior! Very professional and friendly. I will definitely recommend friends and family to this dealership!
Very Courteous, Easy to work with
Everyone there was easy to work with. We felt our sales person, Neil Arora, was very knowledgeable, gave of his time freely, and was always willing to do a little extra in terms of assistance - not only to make the deal but importantly afterward to make sure we were happy. Veryy good follow-up. He also was a very genuine person. We had a very positive experience with him.
Friendly and courteous.
All the people at Mahwah Honda were friendly and courteous and made our buying experience pleasurable. They explained every detail to us and there were no surprises. We got the car we wanted at a fair price. They come highly recommended. Our sales person Dave Desimone was one of the nicest sales people I have encountered. He was knowledgeable and truly had our interest in mind.
Steve "B for Bald" Bawiec
My husband & I have bought four Hondas from Mahwah Honda- sales and service gets better each time. Steve professionally & courteously continued the excellent service. calcteacher
Stay away from JC Meyer sales person
I visited Mahwah Honda and a guy names JC Meyer was there to help me with test drive and answer questions. He seemed to be well experienced and willing to help me get a good deal. That day he said he'll do this and promised to follow up via call - after I had left the dealership, I emailed and called him but he never responded. Very rude and unprofessional behavior by a sales person.I will never go there again. There may be other associates not like him but JC Meyer is the very reason that I will not return to this dealership.
Great SUV, Great Price, Great Customer Service
I showed up, Pat Lorimer assisted me with the critical features I needed and showed me what was in stock. Pat then proceeded show me the car fax and all the proper maintenance and repair work done to my used 2006 Honda Pilot with 100K. I was impressed and the SUV runs like new. Dave Kurz the finance guy proceeded to help me with the best and lowest interest rate which I was very happy about. I would recommend Pat Lorimer and Dave Kurz for a honest and genuine car buying experience.
Best car shopping experience ever!
Mahwah Honda made buying my new car easy and a overall great experience. If your looking to get a new or used Honda this is the place to go.
I worked with Jorge on picking out the new car I wanted to get. He was great; explained everything in detail so there were no surprises. I'm a first time car buyer and he made the experience easy and was extremely honest and not pushy at all which I really appreciate in a sales person. Would definitely recommend him to anyone interested in buying a new car.
blind trust came easy
so for any readers out the.... I gotta say I'm a car salesman wet dream. I was terrified when rob said I was approved for financi g a car. very intimidated as well. but after talking I was very happy and he connected me to Pablo and said he had the perfect car. it was an accord. foolishly with out seeing the car and talking face to face I was sold and all in. scared I was being taking advantage of but wound up with an amazing car. they showed me the car fax it out requesting it and Ben did most of the leg work. they make a great team and I'll be my only option for purchasing a vehicle till retirement due us part I'll say and I highly re amend the whole mahwaw Honda dealership. but most of all ask for rob and or Pablo. I am Kevin and I am happy.
I am extremely happy with this dealership
I went to the dealership on a rainy day. Neil Arora my salesman was very helpful and knowledgeable. I would recommend with my eyes closed.
Excellent Customer Service
Excellent customer service. Mike C and Dave made my experience smooth. Everyone was really nice and attentive to me and my family. We were made to feel special and extremely important. Very patient and suggested a better quality vehicle!
Steve was very nice and helpful.
We were looking for a new car after our Honda Civic lease expired. Steve Bawiec was very helpful and courteous ,The entire process was fast and stress-free.. Thank you
Steve B. (B for Bald)
I could not have been more pleased with the excellent service I received from Steve B. It was a pleasure to lease the car I chose from him. He answered all of my questions and made me feel like he had my best interest in mind. I will definitely consider leasing more cars from this dealership in the future and recommend others to check them out. I would also like to give a shout out to Jack Russell for his kind service and patience.
Good treatment with this Dealership
I was recently fustrated by the take it or leave it atttitude of other NJ-NY Dealerships. I had a good positive experience and thorough explanation of certified used car features with Mahwah Honda people. They have a no pressure policy and listen to their customers. I was happy that my salesman David Barysh was informative and showed all the features of a Honda Pilot during my demonstartion ride and after selling me the car. I made a good deal with the dealership and traded-in my old car. They patiently helped me with the paperwork. I recommend trying them if you want to be treated well and frankly.
Cant say enough about this dealership & our salesman Dave Desimone. They went out of their way to make us happy with our lease. The atmosphere of the dealership was pleasant & low pressure. Dave was a delight to work with and thankfully will be there if I have questions. We had checked out other dealerships deciding what car to lease & Mahwah Honda was the most pleasant experience.We would recommend them highly.
They were all welcoming, clear, and incredibly patient with me. They didn't try to hide anything and gave me concrete numbers to deal with.
I give this dealership five stars because they are nothing but excellent when it comes to customer service. The sales department treat the customers with a lot of respect and want them leaving with a smile on their face. I had went on a bunch of test drives at various dealerships back in April to get a feel of what car I would want to buy once my lease was up this month, and I fell in love with the Honda Civic, which salesman, Bob Zimmer was able to take me on a test drive with. I had also contemplated a used Honda Accord, which Bob did not hesitate to refer me over to CPO sales, where I met with Ely Kohan.I ended up purchasing a brand new 2015 Honda Civic and am in love with it. It drives amazing, very smooth, and has a lot of cool features to it. I dealt with both Bob Zimmer and Howard Pulman throughout the sales process, and both were a pleasure to work with. I would definitely recommend this dealer to friends and family and plan to do more business with them, maybe even look into the new Civic Type R which should be launching a few years from now.
Me and my wife had an excellent experience at Mahwah Honda
After visiting many other dealerships, we made it to our destination and finalized our search for a car and also for honesty and integrity. When we left Mahwah Honda with our car yesterday, I had an overwhelming feeling that we made the perfect choice. Dave Barysh was our salesman and he was always personable and very straight forward...never pushing us or making us feel rushed. He listened to what we needed and our budget and really delivered exactly what we were looking for. Honorable mention goes to Michael Chiaradio who handled our finances, he went to bat for us and got us a great interest rate. Both were a pleasure to do business with. These guys and the atmosphere in the dealership was something that was non existent at the other places we had visited previously. Thank you for making us feel at home and safe doing business with you. We love the CRV!!
This was the most pleasurable car purchasing experience that I have had. Our salesman and finance manager were fabulous and a joy to work with. I would recommend this dealer and these two individuals to anyone! Thanks Steve B. and Mike!
excellent and no pressure sales experience
We bought a 2013 certified CRV. David was very thorough and patient as well as extremely accommodating of our busy schedule. He made the whole process easy and explained everything in great detail. He followed up a few days later to check if we had any questions and was very knowledgeable and professional in every respect. We highly recommend David and Michael Chiardo for any purchase. These guys are a real professionals and i would highly recommend them to any friends or family looking for a fair and hassle free car buying experience.
Transmission: 5 speed Automatic
Body Style: SUV
City: Mahwah, NJ
Engine Type: 3.5L V-Shaped J35Z4
Transmission: Continuously Variable Transmission (CVT)
Body Style: Sedan
City: Mahwah, NJ
Engine Type: 2L In-Line K20C2
Body Style: Sedan
City: Mahwah, NJ
Engine Type: 2L MPI NU