Lupient Kia

Consistently great service!

Consistently great service! Good people who do quality work. I don't mind driving the extra distance to get my routine services completed at Lupient Kia of Brooklyn Park.

Great people good cars

The sales person Jason miller was awesome. He was very helpful and not pushy. I was originally going to look at a 2009 Acura MDX that sold befor I got there. Ended up buying a Buick. Love the car. It was past close for the dealer and I was not rushed. Give him a raise!

Clean, friendly, good service

Very clean. Friendly and professional.I stopped by recently with a question and the gentleman at your temporary service center was very helpful.

Great experience

Seth did a great job, I found the car that I had in mind and was treated with respect. Would recommend!

Highly recommend Eddy

Eddy was awesome. No pressure and let me take my time deciding. It took test driving 3 different times and answering lots of questions.

Great Service

Service guys are likeable. Their attitude of "we'll get it done" leaves you at ease. Great waiting area and clean facilities.

THANK YOU!

Eddy and Mike are amazing, ask for them by name. I just purchased my vehicle from him. He is very knowledgeable about the vehicle line up his dealership has to offer. He got the exact vehicle I was looking for at a price I could not resist. He definitely hit a home run! Thanks again, Eddy!

No idea what this means

Our salesmen, Rob, was excellent! Very helpful and not pushy. He was able to connect with us throughout the process.

Outstanding service

I had trouble with my car key after picking up my car from having repairs done. They were amazing in helping me try to get my car started and, when that didn't work, finding the information I needed to go get a new key cut for it at the nearest Hyundai dealership. They went above and beyond to help me and it was very much appreciated.

Excellent Customer Service

I was buying a used car that had a very low sales price but My Sales Rep James treated me as if I was buying a new car. James was very thoughtful, courteous and Helpful. A Top notch salesmen !!

Great service

Very friendly, courteous.Strong desire to meet our needs.Willingness to follow-up after the sale.Took time to show us features in the car even though it was right at closing time.

Helpful and knowledgable

They worked with me prior to even coming to the dealership and quickly responsed to my questions. Everything was ready when I arrived and went smoothly. The whole process was easy.I worked with Jaime and Felicia, they were very helpful and knowledgeable. They found my perfect car without going over budget, I even have more options on my car then I expected.

buying new car

Andrew was great. very knowledgeable of all the features of the car. He remembers me by name every time I come in. No pressure to buy. This is the second car I have purchased from Brooklyn Park KIA. Will go back again for my next car.

Used Car Purchase

Nate helped me find the perfect car for me. He was very helping in assisting me in purchasing my first vehicle. Overall, great customer service and knowledge about the vehicles.

Best Kia Car Buying Experience in Twin Cities Area

My husband and I had were pretty sure we wanted the Sorento Limited V6 but I had not driven one nor did I know that much about them. I went without my husband to all 3 of the local Kia Dealerships as he had decided that was the car he wanted after driving one on a business trip. If I was happy then it would be a done deal as far as the car. The dealership would then have to earn our business. After going to all 3 local dealerships I had the best experience and found the best salesman at Lupient Kia, Andrew Bursh. If you want to have a great experience when buying a new car you need to go see Andrew and learn everything you need to know while enjoying the experience!

Excellent service

The service guy was very polite and kind. Vadim saw me and made a point to say hello. I chatted with the admin when my car was ready, she knew the last time I was there was to change the code on my car when my purse was stolen. It seemed like you care about maintaining a relationship since my new car purchase and I appreciate that. I also like that I was not told there would be survey to fill out and pressured to give you a good score. I noticed the sign on the admin's desk had been taken down about making sure your customers give you a good score. I expected I would probably receive a survey - as most companies send one these days. I like that you have improved this process. I am also looking forward to your remodel as well for an improved waiting area.

These guys are the best

Everyone went above and beyond to get me into the vehicle i wanted with no money down. The staff made me feel so welcome and were very professional. I would definetly recommend this place and i will be back in the future. Thanks again

Oil and filter change

Pleasant people to work with and service is fast. Making appointment was very easy. Easy access from where we live.

We love Kia

We have been buying cars at Kia of Brooklyn Park even before it was Kia! The service is fast and friendly. We wouldn't go anywhere else to buy a car.

A EXCELLENT SORENTO

Our sales rep Andrew B was knowledgeable and was response time was excellent and followed through with everything we asked

Great Service, friendly staff

It was fast, friendly and convenient. Plus they washed my car. The waiting room was clean and offered Wi-Fi. Water, snacks and other beverages.

First Class Service!

Andrew the salesperson was very friendly & knowledgeable. It genuinely seemed liked they cared about the customer experience. Andrew even took the time to go over all the features of my new car. I would definitely go back.

Lupient Kia

Shane was awesome! EXCELLENT customer service fast with repair. I had to reschedule numerous times due to work & illness. Thank you for your patience!!

New Car

Purchased a great new car at this location and had great help from the Salesperson, Tommy Thacker was the best! would highly recommend him for another car sale

Terrific Experience

Great vehicles with excellent customer service! Found the vehicle I wanted, in the color I wanted at a very competitive price. Enjoyed the experience! Would highly recommend Lupient Kia!

Excellent Service

Andrew Bursh is always willing to go the extra mile to help the customers, as well as Dan (Don) from service.Way to go guys, Thank you.

Great salesperson, great experience!

Everyone at the dealership was friendly and professional. We were treated very well and they seemed to genuinely appreciate our business. Our salesperson, Rocco Jackson, was outstanding! He was such a pleasure to work with. He worked efficiently and was there with us for every step of the transaction. He was very knowledgeable, and explained all the features of the car we were purchasing. We've purchased many cars over the years and this was the best experience we've had.

Awesome Team and Dealership! Seth Rocks!

The speed of service, and overall friendliness! I came in a day after my appointment thinking it was that day, but they got me in and were done in record time!!! I generally look forward to going in to see everyone, and the dealer who I leased my vehicle from! Seth.....Is a great asset to this dealership!

Outstanding Service......

I just want to hand it to the a Top Salesman Seth Clayton and the number one Finance Specialist in the business Jamie Smulders theses two guys are straight shooters and will do everything in their power to get you into the car you want and if they can't they won't string you along or waste your time......Thx Guys

Price and quality of the cars are excellent!

Brian was very helpful without being pushy. He was friendly, answered any questions we had, and pleasant to work with. The prices of the cars were affordable and I am very pleased with the quality of the cars.

Routine checkup

I received a reminder of my appointment, was immediately taken care of when I drove up, the car was ready before the promised time, was washed.

Great Service. Great car!

We've returned to this dealership for all our car purchases & service for at least 16 years. Always friendly, casual, straightforward communication, ease of processing, excellent follow-up.

Smooth Car Buying Experience

Not pushy! The car buying process moved at my pace. When we were ready to buy the dealer was ready to help!

Excellent customer service!

We had a great experience. Our salesman was wonderful. We had to wait for finance and they let us go to lunch and paid for us because of the little wait. We will be back!

Buy Local - Kia of Brooklyn Park

Meeting each person that would have something to do with the sale or after care. Also how clearly every step of the process was explained.

Great service

I had a lot of work done in a timely manner at a reasonable price. Service advisor Shane is great!

No pressure sales. inventory was as advertised

No pressure!!! The sales person was informational and friendly, I also introduced to the manager but no one pressured me to buy the car they gave me information and let me make my own decision.

Excellent Service

Helpful and friendly. My visit was smooth and no complications. The waiting area is clean and comfortable. They have a fish tank that is fun to watch.

Quick and easy

I was able to discuss what work needed to be done with your service manager prior to the appointment.I actually sent a family member to the appointment with the car, but I can see from the paperwork that the service performed was exactly what we had discussed. I can also see the times in and out for the service, and the work was done immediately and quickly.

Great Service

Very pleasant and Fast Very pleasant and Fast Very pleasant and Fast Very pleasant and Fast Very pleasant and Fast

Daniel got me right in to the service department.

Daniel in service took very good care of me and my vehicle just like always.

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Friendly and answered all my questions showed us things that we did not know and check for any recall but there were noe

Good people

My sales rep Andrew Bursh was great it took us a bit of time but we got it done I have purchased many cars at this dealership great place to buy your car from if your looking for a friendly place Thanks to all who help make my car deal

GREAT SERVICE!!!!

They are very professional at this dealership, love the service department, very clean and courteous. My vehicle is always done when promised.

General service maintenance

The service was quick! They did a fine job and everyone was very nice as always. The waiting room is very nice with complimentary wifi and water. Thank you!

Great service, clean, friendly, helpful staff

My salesman Rob Mayberry, we almost had a No Sale happen.However we recovered from that issue. Rob was extremely helpful, put in extra time after sale switching out the cars. Kurt the finance man was fun to banter with.

Bought used Kia Soul

This dealership had the car I wanted at a reasonable price. The test drive and purchasing process was relatively quick and painless. Convenient location also.

Great experience

The process was quick and easy. In mere moments, we had selected a 2016 Sedon LX, and found a smokin hot deal! The sales associate was knowledgable and professional, and exerted no pressure at all. I'd do it again for sure! Thanks, Anthony Cotton!

The worst

We were told untrue information multiple times. Fell in love with a vehicle that we could afford and then took it back. So unhappy, going to Luther!

Great Service

I arrived at the appointment time and my car was taken in right away. Your service entrance was clean and your attendant was courteous and answered our questions.

Great service and friendly people.

Everyone was professional but still genuinely friendly!! I appreciated the loaner vehicle, and the procedure to inspect the vehicle before I could drive away was thorough but done very quickly. I was on my way fast!!

Awesome team

The team we worked with was great, James Miller was the perfect amount of sales person. Not pushy, understood what I was looking for, resourceful, would recommend him as a contact for any one I refer.

Kept my car TWO WEEKS to replace transmission

Have had the WORST experience with Kia and with this dealership. DO NOT GO HERE. My transmission failed on a two year old car with no warning. They towed it in, took over a week to get the part and then told me they were too busy to install until the following week. Absolutely no concern about getting my car done because "they have appointments for regularly scheduled maintenance to take care of first." So perhaps someday I'll get my car back but who knows at this point. Also I tried to give them no stars but this site makes you select one star at a minimum. They don't deserve any stars at all.

Good and quick service.

The service worker was very polite, checked for any recalls and got the job done much quicker than I expected.

Young couple#min Van

Great place to buy a vehicle. Rocco was our car salesman and did an excellent job. No pressure or attempts to talk us into something we did not want. Followed up to our original visit and helped us reschedule several times. Overall he went above and beyond. We are thankful for their help with everything.

Excellent dealer that is fair and no pressure

We purchased our daughter's first car from Lupient Kia. We told them what we were looking for, and they recommended a great car that almost fit the bill perfectly. We were in and out in a relatively quick timeframe, driving the car away. Good job, guys.

Awesome customer service

Valdim was really nice and dos a great job explaining all the features of my new car and setting up my Bluetooth. Kurt was also great getting us through the paperwork and helping me to understand it all!

Kia Service

it was fine! I was just there for an oil change, but they reviewed the upcoming needs for the 60 thousand mile service, in the future

My Second New Kia Soul

This is the second car I've purchased from Andrew Bursch at Lupient Kia of Brooklyn Park. He is a top notch salesman.

Great place

Everyone was really helpful. The dealership is clean, well maintained, and in a convenient location. I would recommend this place to anyone in the Twin Cities shopping for a Kia.

Great service

Pleasant people, easy to get an appointment, excellent communication and work done properly. Called right away with diagnosis and estimate. Will return to this dealership.

Great car buying experience.

Our salesperson,Vadim, listen carefully to what we were looking for in an automobile, asked great questions, and ultimately steered us towards a vehicle met our needs. When it came to pricing, Lupient was competitive without being aggressive. Our overall buying experience was great and we would recommend them to a friend.

Great service!

Took me a while to schedule an appointment. Left a message in service, no one called back. I guess only 1 person makes appointments? Strange.

Oil change

Service completed quickly so I was in and out fast. Future work was discussed and pricing qouted up front. To be called when parts arrive for further service.

Feedback for Shane at Kia Lupient in Brooklyn Park

The knowledge and compassion I receive from my service provider, Shane, were excellent. Shane has assisted me with my service requests for several years and he has always been responsive and consistent.

Beautiful new car

I am so pleased with my new vehicle. Anthony made my experience so easy and stress-free. He works with you and makes sure you are comfortable every step of the way. He has great energy and enthusiasm. I highly recommend him!

Service

Came in without an appointment and was able to get in with no problem and answered all my questions that I had

Excellent service

Andrew Bush was an excellent salesman and very congenial. He gave us good service without being overbearing or pushy. I was also impressed with the appearance of the showroom, very neat and organized.

Chrysler 200

The friendly, but respectful treatment of me by my salesman as well as the financing guy. They made the purchasing experience easy.

Great Experience

Our sales person Seth was great. He was patient and respectful in all of our dealings. We will definately come back for future needs.

GREAT DEALERSHIP - WILL NEVER GO TO ANOTHER

The staff was friendly, professional, courteous and most importantly they were not overly aggressive. Seth answered all of my questions and gave me a complete - in detail - list of options. He let me make my own decision, but took into consideration what I was looking for and helped me find the right fit.

Great process start to finish

Vadim was extremely patient and helpful. Very low stress process that was refreshing! Prequalified online and that saved us a lot of time in the end.

Profession, comfortable, complete.

My dealer, Vadim, was profession and friendly. I felt comfortable and relaxed through the entire process. Taking time to take me step by step through the process, I came away feeling completely informed.

Kia makes great cars.

First of all, In my experience Kias are great cars! So far I am incredibly happy with my brand new Kia Rio. It's beautiful and I hope it will last me 10 years like my last Kia Rio. Anthony helped us find the car I was looking for and was very attentive.

Great service

No pressure and Rocco was a pleasurable sales rep keept me updated on every step of the way. Could not believe they filled up the gas tank for me

Exellent

My wife and I were looking for a new car and Anthony Cotton was a wonderful Sales Consultant. He is a man of integrity and seems genuinely interested in helping clients. He gets our recommendation!

Great Service

Fast and professional service; clean and comfortable waiting area; check out staff friendly and professional. Available computer is a nice plus.

Good, no pressure dealership

No pressure sales. Friendly staff that looked for our specific needs.Reasonable price without negotiations as compared to top pricing guides.

Great Dealership with nice people!

Friendly, quick and easy. Sales Manager and Salesman that I was referred to by the Internet Sales Coordinator made everything very understandable.

Authentic people and great service

It was a quick and easy car purchasing experience. I was given valuable insight and honesty into which vehicle would best fit my needs and I feel confident in the decision I made based on Eddy's recommendation. There is a sense of authenticity among the employees that work there and it is greatly appreciated.

Good service, got what we wanted

We have bought our other cars thru this dealer and we have always been very happy with the service and getting the car we want.

Bad credit got me done!

Came in looking to get financed on a car with bad credit and drove away with my 2010 Honda Civic. Thanks again you guys were great!

Greatest Kia dealer in the Metro Area

Brian had done above and beyond for me. I had left feeling like they had treated me like a relative. I was expecting to only compare and contrast a few cars and ended up getting a deal that was too good to refuse. Everyone needs to go to Lupient and see Brian.

Great experience at Lupient Kia

I appreciated the friendly and professional service at Lupient Kia. I will return to this service department in the future.

Edited review

I took my new KIA in for service and was greeted warmly by the service writer. My car was in for an oil change and some warranty work - this was my first visit with my new KIA for service. I took issue with a service charge, that wasn't resolved when I spoke with the Service Mgr who was less than concerned about my issue.

Buying our Kia soul

Very pleasant, knew what we wanted and he helped us get it.Kept us company while waiting for the paper work. Honest.

Great Service

It was easy to setup the appointment and the service that was perform was fast. The person that checked me in explained everything that was going to happen really well.

KIA Sorento

The service was thorough and the wait wasn't too long. The communication regarding the work that would be done on my vehicle was open and the price was fair.

Very organized

Organized and customer friendly. Made it easy to purchase a car. The salesperson and service person both seemed excited to help and make the experience easy.

New Fortye

No pressure approach to selling cars. Our salesmen was very pleasant and helpful answering all our questions . would definitetly return for our next vehicle purchase.

Amazing experience

They were very helpful and informative. I felt at ease with the work performed and loved how pleasant they were!!!

Always great service

They're a great group. I've never been disappointed. They don't push unnecessary repairs on you and are helpful in offering good advice to avoid steering you wrong.

A "trustable" service department - really!

Very quick replacement of control arms on Sedona; feels and steers solidly again; I have been to Lupient service twice and came away satisfied both times with a better performing car.

Such a personal experience!

Not only did the sales consultant I worked with (Anthony) make me feel extremely comfortable about my purchase, but he management team and the rest of the staff as well! It was my first car buying experience and I could not have felt better about everything.

Great Service

They provided good communication and quick service. They also looked for new recalls and what other service that I may need.

Not pushing a car I don't want

I was greeted in the Parking Lot by Eddy, he was respectful of my budget and showed me several options. He even showed me a few that weren't originally on my list, and didn't seem undaunted when I found that I didn't like a certain car. I ended up with a great car at a good price.

Great service!

Salesman Rob was extremely helpful and friendly. Really got me in and out of there quickly. The car was priced right and detailed to be in excellent shape.

Felt like family!

What an amazing no hassle, NO PRESSURE experience. Anthony Cotton was a great non-salesy salesman. Everyone from the receptionist to manager to finance took time with us and were so easy to work with! I can't give them enough praise for an experience that is normally TORTURE! Anthony and his sales manager were absolutely the best I've ever dealt with in 30 years of buying and leasing cars!

Great service

Service done even faster than we were told. Friendly staff. I would recommend this to everyone. Waiting room is clean & comfortable.

You get your money's worth

The staff took very good care of my needs. The work on my car was done correctly and in a timely fashion. I waited at the dealership while my service was completed in the time quoted at write up. I was completely satisfied!

No Pressure, Friendly Staff

From the time we walked in the door until we closed on a deal a few days later, the staff was friendly, knowledgeable and there was absolutely no pressure.

Great service

I was immediately greeted as I entered the business. The sales associate was personable, helpful, and not aggressive. I was comfortable and satisfied that he was looking out for my best interest.

new car purchase

I got the car I wanted for close to the price I wanted. Seth really worked to make sure the deal went through.

Quick and efficient

My wife and I went in 30 minutes to closing and they stayed open until the deal was done, and on top of that, they came to my residence to finish the paper work. Great service all around !

Customer Oriented and Caring

I have high anxiety about making big purchases and the team at Lupient Kia, especially Seth, helped break down what anxiety I had. Very customer oriented! He had my fiance and me laughing the entire time and dedicated pretty much the whole day to helping us find a new vehicle for our growing family.

Great people person

I think he was very organized and passionate to my needs, and very patient for along period of hours. Strived to get us a great vehicle and purchase needs. True meaning of sales person that put his Customers first would be you, ANTHONY COTTON, Also was very multitasking as far as greeting and assisting of others. He knows how to work with both sides of interest dealer/ customer. Would recommend him to anyone interesting in buying a car. Has a great sense of humor.

Great Service

Always friendly. Always good work. Never had a bad experience. It's nice to have people who really care about customer service.

Quick and Easy!

The staff is very friendly and worked hard to find me the best deal and gave me a very generous trade in. They got me down to a payment that i was comfortable with and provided me with additional options to protect my car.

Excellent salesperson, superb

He was very very patient, was very observant of what we wanted. He was also very kind and he really worked with us. Gave us many options, didnt just try to make a sale, as a customer he put our interest first, We couldnt have asked for a better salesperson.

Carrie

I felt welcome and appreciated. The servive was impeccable as usual. Althought you could give them a new car wash!!

2007 grand prix

They sold me a used car with no oil in it and run's HOT!!! Did they care? NO!!! DON'T GO THERE!!! They lie.

Andrew Burch is incredibly versed and responsive!!

Andrew was by far the most knowledgeable regarding the Sorento and packages available and was able to explain them in a way that took a lot of confusion away giving me the ability to understand the product and make a purchase feeling pretty good about it. He gets a 10 for that as well as being extremely responsive to my calls and questions.

Found a Used Car

Jesse was friendly and generally did not "oversell." I enjoyed working with him - sometimes more so than I enjoyed working with his colleagues.

New Kia Optima--lease renewal

This is my second Kia Optima and my second lease, too. When it came time to find a new Kia at the end of my first lease, Brian Paulson--my salesman--was always helpful. But he and the dealership went out of their way to help me when my job looked iffy, helping me extend my lease and then search high and low for the exact car I wanted once I knew my job was stable. It took eight months from the start, but they never pressured me and were always kind. I loved my first Kia Optima and look forward to learning all the details of my new one. A big thank you to Brian and Lupient Kia for all their hand-holding to get me into my next lease!

Great Service

David was amazing again. I was in a car accident and totalled my car which caused us to get another. He worked his magic and had us in a car the next day. That kind of service helps take some of the weight off my shoulders. He is the best

purchase

Rocco was very personable and helped by answering questions honestly. Never felt like I was being "sold" something. More of a conversation about things.

No Pressure Sales

Nate worked with me to help find the right vehicle for me. He listened to what my needs were and worked hard to meet those needs. Nate never made me feel pressured and that was the most important thing to me. That is what will bring me back this Dec for my husband's next vehicle, and back when my lease is complete to get the next KIA.

Refreshing change to car buying experience.

The dealership was not a high pressure sales environment. My salesman Mike Worden was very informative and friendly without being pushy.

Great Service

Everyone from service rep to the customer checkout are willing to make sure the service experience is hassle free and easy.

Trading up

I was able to look at a few cars and pick the one that best suit me. The car I chose had all the extras I wanted plus a few more. Very satisfied with my new car

5th Kia and going strong!

My 5th Kia sales experience was excellent, great salesman (Andrew) and team, great sharp 2017 Sorrento, great service team (Shane).

Amazing!

Vadim was amazing! He helped me get into the perfect car after my lease has come to an end! I couldn't be more happy with my choice and my time at Kia. Thank you!

Quick, Easy, Informative, and On Time

They got me in right at my appointment time and they finished exactly when they said they would. They even did an additional repair that wasn't scheduled but was covered under warranty.

Leased Kia Soul

My 2013 Kia Soul lease was up. Went in not fully decided on what to. My inclination was to buy the 2013. Brian Paulson, the sales rep, and I spoke and after several options were discussed he suggested I actually take a new Soul out for a test drive. Once I had driven a couple miles, I could tell the new car had a much softer ride, better seats and a center arm rest plus a few other improvements. So we went back to his desk and discussed various next steps. I went with a new lease. The dealer was able to get all paper work handled in short order and I drove off with a new Kia. Brian was very helpful in the decision. I found Brian's style to be focused on my needs and offering several possible options. Overall, great experience.Rick B

Awesome.

Anthony is a wonderful sales rep . He listened to all my questions and concerns I had purchasing my 2nd Kia Soul. He is a very easy person to work with and did an exceptional job. I hope Kia see's what a asset they have with him on their sales team! I am very happy with the service and my new Soul..Lisa Esping

Great Service

Seth was very amiable and down to earth. He answered all questions and made me feel at ease with the car purchasing situation.

Ask for Eddy. Great salesman!!!

We loved our salesman Alexander "Eddy" Eddy. He was so friendly & NOT pushy. He really understood our true needs....my husband is 6 foot 7 inches tall & has to fit comfortably in any car I would buy. He tried hard to suggest cars that may fit Randy & yet still fit our budget. He knew I had a set price I could pay & worked with it. I was not stressed out like I have been at other dealerships. I will definitely recommend him & your dealership.

Oil change

Everyone is friendly and service is quick. While I was going to wait the service tech set me up with a salesman to talk about trade in options.

Very Good Buying Experience

As always, your employees are knowledgeable, respectful, and don't have a set agenda. They keep their promises - for example, if they say that they will call back at a certain time, they will. I know that I can trust you.

Friendly and honest staff.

I really enjoyed the friendly staff, and appreciated their honesty when it came to getting approved on a car loan.

Great customer service!

Our sales person helped us out at a very difficult time for us and found us just the car we wanted and at a price we could afford! Even the coffee was good!

Superb service and friendly employees

Quick and thorough! The BEST around. I have NEVER had a complaint when going to Brooklyn Park Kia for service or when purchasing a vehicle.

Friendly, knowledgable, competent staff

Friendly, knowledgable, competent staff. All sales, closer and office staff were friendly and efficient. The purchase of a new car was a pleasant experience.

Great service

Professional staff from the advisor to the receptionist. The service team over delivered on both cost and time. Less time, less money doesn't get much better.

MY "NEW" BABY!

Walking in, late to my appointment, I was still greeted with a smile. I'm sure it's annoying waiting on costumers but I didn't see any annoyance from Andrew. It may have helped that I brought coffee but who knows for sure! He sat me down and talked with me about what I wanted and, I'm sure, realized pretty quickly that I had no idea what I was doing. This was my first BIG car purchase and I had no clue what would go into it. I had always had help from my parents in the past and I was nervous about doing it on my own. Needless to say, I WAS FREAKING OUT! Once we were outside looking at just about every white Optima, which was the only thing I KNEW I wanted from the beginning, Andrew answered all of my dumb questions and patiently waited as I hemed and hawed over my decision. Making this big of a purchase was making me very nervous but Andrew definitely helped me stay calm. He even drove when I didn't quite feel comfortable yet. I also appreciated not being forced into anything. I am a very simple girl and what is considered "basic" to others is "special" to me. Andrew showed me a car with all the bells and whistles but I didn't feel like I needed any of that in the end. To me, it's more stuff to break and with my luck it would all break on me within the first month. If you don't believe me, I already have a dent in my car and I've had it for 2 weeks. ONLY 2 WEEKS! I'm lucky enough to have Andrew help me with that little problem though too. He's making sure I am happy with my "new" car no matter what! In the end I'm very happy with my Optima and with my experience. I would recommend Andrew and Kia Brooklyn Park to anyone I know.

Following through on promise

That David made everything work out. After being to 2 other dealers who straight up lied to us, David made sure to make things right for us. Hats off to hard work and being a class act! Highly recommend David and the people at Lupeint Kia.

Excellent service

Seth was great with helping get what I wanted plus much much more. One of the best experiences I have had at a dealership.

Great service and very efficiently completed

Your employees explain things very well. I waited for my car to be done and the service was very fast. Thank you.

bought a new kia

people where great and made me feel comfortable I would certainly tell other people about buying from this dealership. I would buy from them again.

2017 Kia Sportage purchase

Anthony was great! If there are any complications that arise with the deal, Jesse Bishop will listen and work with you to make things right! Highly recommend them and I'd buy there again.

Excellent Service and Customer Consideration

Sales associate Rocco was extremely friendly and not too pushy. I cam in to view a Ford Escape, but quickly decided against it. Rocco listened to what I wanted in a vehicle and pivoted to something within my range that had everything I wanted. His manager, Chad was also very nice in explaining the thought process on how much my trade was worth and what the value of the vehicle I bought (a Volvo) was. I did not feel pressured to buy, I felt I bought the vehicle I wanted.

Very Helpful Service!

Was able to get a new tire ordered and on my car in about 24 hours. Worked me in to your busy schedule, just before a holiday. Kept me informed and washed my car! Very friendly and helpful.

Helpful and Easy

I came in on a Saturday and would have finalized the papers that day if I didn't have prior engagements. The process was quick and easy and we were in the new car early the following week. Anthony helped us get into a new vehicle that we were very happy with. He was very nice and was even enjoying interacting with my two young children. Very satisfied overall.

Great Service

friendly atmosphere . Service was done in the time I was told.Very clean facilities, vending machines had all options for what you wanted.

Great Experience

My husband and I had looked at both new and used Kia Souls and would up on a 2016. On the used car lot we had the pleasure of working with Robert and I really liked him. On the new lot Vadim was so kind and knowledgeable without being your typical car salesman. He wasn't pushy at all and let us take our time with the big decision. The dealership was nice, clean and comfortable. I especially appreciated Vadim taking his time after the paperwork to sit down in the car with us and show me what each button did. I really felt that was above and beyond. My only criticism would be the man in financing we signed the paperwork with Kurt. I felt that he was abrupt, pushy, and in a hurry.

Quick and Painless

I would recommend visiting Paramount Kia if your searching for a new/used car. John was very understanding and respectful. Thank you so very much.

Great Service - Thank You

Dan, our service person, is outstanding! We always feel like our best interests are taken in to account with Brooklyn Park Kia. They really care and want to help.

Sales

Every one was friendly and helpful. This was a great experience. I've been to many dealerships but you guys were the best.

Great Experience

Robert and Chad the rest of the crew i work with were very understanding and respectful I am so grateful for the deal they were able to get me Thank you Polly

Brian was excellent!

Brian was great to work with and my overall experience at Lupient Kia of Brooklyn Park was excellent. I would recommend visiting Lupient Kia if your searching for a new/used car. I have purchased three vehicles from this site over the years, and I have been very pleased with the service each time. Thank you !

Above and Beyond

After purchasing a car at Lupient that had a lot of scratched in the interior, Andrew B followed up the purchase by seeing to it that a more thorough detailing of the car be done. lowered the price of the car (because of the condition of the interior) to the point that I made the deal. After I purchased the car, the salesman, Andrew B, offered to have a more thorough detailing be done. He even took time on his day off to see that it was done to his satisfaction and even delivered the car to me! Who does that??? Andrew went above and beyond what was expected to make my Lupient experience a great one.

Great experience overall

Brian was great to work with! Fortunately there was a Kia with a sunroof and AWD which is exactly the 2 features I was looking for. The only problem we had was not with him it was with the man who detailed our car. There were hand prints still inside the car and wax spots outside everywhere so we had to send it back across the street to get cleaned again. It took about another 45 minutes for the car to be done. Brian and a few other salesmen were out there doing there best to get it clean. Overall Kia Brooklyn Park has been great! Thank you and love my new vehicle!

great customer service

they were very friendly and from start to finish it only took an hour and a half and I was driving away in my new vehicle.

Amazing Kia Experience

Amazing experience with broken differential. Tuesday night in the rain, car towed in by Kia Roadside assistance after hours, wednesday by 10am I was back in my own car.

Fantastic experience!

Nate was a very professional and knowledgeable salesman, made our entire experience very simple. All the staff was very accommodating to our toddler who was also there throughout our visit. Family friendly is a huge plus for us.

Vadim was great!

Over all I had a great experience. I would recommend anyone I know to visit Vadim or anyone at Kia for the that matter. I was greeted right away and all of my questions got answered.Can't remember who my finance guy was but he was great, too. He was nice and patient as I was hesitant in making a decision about getting a warranty. If he was annoyed with me he did a good job of covering it up. Hah!Also: I love my new car. What a treat!

Mislead

Contacted about a car that just got posted. Was told it hasn't been cleaned but has been inspected. They said I can come see it. They will clean it before I get there. Drove 30 min to get handed from one sales man to another sales man, just to see a car that was not inspected and was filled with trash. Seat was broken, not adjustable, so couldn't drive it. Was told the mechanics will fix seat and do full inspection and then the sales rep will call me back next business day. Didn't hear back until 2nd business day. Sales rep left me a message that it was sold as is without inspection or repair to someone else. Can't believe all of the run around they gave me, and can't believe they will sell a car in that condition.

Friendly

Quick, friendly, variety of cars, and they worked diligently to find me a car that I wanted and they succeeded!

Car buying at Lupient Kia,.

Had a great experience purchasing a new car. No purchasing pressure, quick responses, very knowledgable about the vehicle. We got the car in the configuration and color combination that we wanted with very short delivery time.

sales experience

Sales consultant was not high pressure and spent a lot of time with me to ensure he understood my needs and expectations.

Great experience

I worked with Anthony Cotton, he met myself and my parents before we even walked in the door! He was friendly, informative, and worked with me throughout the whole process. I love my new Kia Soul and I had a great experience!

Chad Marshall is the meaning of great customer service

Chad Marshall was and has been amazing to work with. After purchasing my vehicle that I love so much, there were a couple hiccups I found on the car after purchasing (it was raining when I bought it) and he handled the issue with no questions. I strongly recommend asking for Chad if you see a car at Lupient Lia that interests you. He worked with me as well when I purchased the car and and just overall made the expierience great. He remembered I wanted black rims and even emailed me a link for them. Tommy was also good to work with, he smiled and was accommodating. When I found my car online, I went to take a look (dealership es was closed) but tommy and Chad let me see and even test drive the car and I came back the next day to purchase it.I also want to mention Todd the body Manager he was very nice when I met him as well.Thank you very much!Tina

Great Experience

Anthony Cotton greeted myself and my parents before we even walked in the door. He was attentive and worked with us throughout the whole process. I was very happy with my experience and with my new car!

Fantastic Experience!

What a fantastic experience from start to finish. Mike Worden was excellent. Never felt pressured and was very knowledgeable and informative. It was an extremely efficient process and I would send friends and family their way. Can't say enough great things about Mike and the entire dealership. How the car buying experience should be!

A great dealer to work with for Used Vehicle!

No Pressure to purchase the vehicle.The details of the vehicle has been clearly given.it was a great to work with Rob and Chad and was able to finalize the vehicle on the same day

Great Job by James and Jesse!

My wife and I brought our oldest daughter to Lupient Kia to test drive and purchase a Kia Certified pre-owned 2014 Kia Forte. Our daughter looked long and hard for this car, so we researched area dealers by rating and started with Lupient. We weren't disappointed - they are truly a one-stop shop! I spent over a decade in the retail and wholesale auto industry & know dealership pre-owned car operations backward and forward. When I told our sales person James Miller about my history & what we were seeking in terms of price & warranty, he played absolutely no games with us. After we walked & test drove the car our daughter had researched, at my request he introduced us straight to his general manager Jesse Bishop. His humility and eagerness to earn our business they right way was truly appreciated. Jesse Bishop is very seasoned, knowledgeable & forthright. A consummate pro, Jesse was totally transparent with regard to their pricing & his certification process. He gave us the fair deal we sought, and moved the process along as smoothly as it can be done. He & James spoke to the finance manager in advance of our visit to his office, & we were given first rate, fast service. Our daughter was driving her sparkling 2014 Forte complete with 10 year warranty in less than 3 hours from walking onto the premises at terms and a price that were more than fair. She was thrilled! We strongly recommend both our salesperson James Miller & GM Jesse Bishop at Lupient Kia Pre-Owned in Brooklyn Park, MN. They are living proof that true professionalism can be found in the used car business!

Accommodating

The service worker, Dan - I believe was his name was able to get everything done that day for me. This helped me a great deal. I thank those who I did not meet that worked on my car to get it done in one day and road side assistance that got my car to the shop. It was a great blessing as my car ended up being needed greatly the next day when my mother had to go into the emergency room at Mercy. And I had to bring her home after. Thank you all. May you all be blessed greatly.

Many thanks to Mike at Lupient Kia!!

Thanks to Mike Worden for the wonderful experience of purchasing my first "adult" car this week! He worked with me and my Mom every step of the way, keeping us informed in every aspect of the entire process and explaining everything I didn't know! Most of the time buying a car can be a pain in the ass, but this time it was easy and fun! Mike is knowledgable, friendly and very good at what he does! If you're in the market for a new car please contact Mike Worden at Lupient Kia, Brooklyn Park, trust me, you won't regret it!

Andrew Bursch & my Lupient Kia purchase

Superb experience with Lupient Kia in BP, MN! I had already done my homework, so was somewhat knowledgeable on what I wanted, options, prices, etc. Andrew asked what I wanted in a new vehicle and didn't try to push anything more on me than what I told him; it was all about me. Andrew has a vast knowledge of not only Kia's line of vehicles, but other car manufacturers, too. The finance department was so easy to work with. I truly believe they researched their vast pool of resources and came up with the best loan opportunity for me. It really couldn't have been any easier. The service department was super easy to work with when it came to bringing my car in for the options I had ordered to be installed/applied. They had a loaner car all ready for me. I was in and out of there in less than 5 minutes; both when I dropped off and picked up. I will recommend my friends and family to Lupient Kia for an easy car buying experience. I love my little Kia Soul (also referred to as the hamster-mobile)!! Thanks, Andrew and all the rest of the Lupient Kia people I worked with!

Great place to buy

I called and asked for a lease quote on a sorento, and that's exactly what I got. No run around like a lot of other dealerships give. We came in and test drove the vehicle, got an official lease quote, scheduled a time to come back to pick up the vehicle and we were out of there in less than two hours. I couldn't ask for a better experience.

Great Experience!

I worked with Anthony and he was great! He was very knowledgable and very upbeat and funny. He made the buying experience very fun. I didn't feel rushed or pressured and everyone answered all my questions. I bought the Kia Soul Plus and I love it. I would recommend Anthony to anyone looking to buy a car at Lupient Kia of Brooklyn Park!!

Fast and friendly

We had an awesome experience buying our new sportage from Andrew ,his product knowledge was fantastic,we would highly recommend Andrew and the Lupient's

Thank You Vadim & Chad

I was looking for a newer vehicle as I was currently driving a 2000 Chevy and wanted to check out the Kia Sportage. Vadim & Chad were awesome to work with and needless to say I left with my new 2015 Sportage EX. THANK YOU for the wonderful experience!!

Extremely satisfied!

I had the pleasure of working with Rocco who showed us a 2013 Optima SX. He was extremely knowledgeable and not in any way pushy to make a sale. He guided us through a test drive and we absolutely loved the car. We ended up buying the car and Rocco even worked with the finance department to come in a 1/2 percent lower than what we were approved for at our bank. I highly recommend working with Rocco and the Lupient staff.

Excellent service by Vadim!

Extremely pleased with our service from Vadim! We came into the dealership looking to test drive a kiA sorento, in preparation for when our lease was up for our kia soul in July. We were immediately greeted by Vadim and he helped us with all of our needs. He was very patient and attentive to what we wanted. I would highly recommend this dealership if your in the market for a new vehicle, and if you do, ask for Vadim! Thank you for everything!!

No Stress NO Pressure!

Unexpectedly finding myself in need of a new car after thirteen years went in search of something I fit into and that would fit in my budget. Finally at Lupient Kia stepped in the door and greeted by Brian Paulson- no pressure, Patient, knowledgeable, friendly. Brian showed us all the vehicles on the showroom floor and the SOUL was a great fit physically and budget. The whole process was pleasant. Choosing the right one to be my car.The Hamsters in the commercial are great they started my interest in the Soul and Brian sealed the deal. Everyone we had contact with at Kia made this experience great. THANKS!

happy with my new kia soul

I came in just looking and my sales person Anthony Cotton was very friendly and eager to answer all my questions. I went home with a new 2016 Kia Soul!

Great experince always

Andrew understood my need fast. Not wasted my time at all. In and out. Got the car, happy. My 6th car from them. Thank you.

Friendly staff, excellent customer service.

This is the second vehicle I purchase from Lupient in Brooklyn park, the staff is awesome and very attentive and eager to find the correct vehicle.

Very professional and smooth

Came in just looking, ended up driving away in a 2003 Saturn view. James did a great jobAt answering all my question very happy with my suv.

Energetic; Friendly;Willing to do Whatever

Working with Anthony was a joy as he was fun and outgoing while making our decision. He really made leasing our new Kia Optima exciting and well worth the time we spent with him. He was easy to relate to and just gave an excellent overall experience! I would definitely recommend Anthony at Lupient Kia to anyone looking to buy or lease a new Kia!

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