Lotspeich Automotive

4.9
Overall Rating

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 4.9 Overall Facilities: 4.9


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See Bill Cox at Lotspeich

5
FCSimmons on 11/02/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Bill Cox was fantastic to work with. He knew exactly what we wanted and found it for us. We didn't even have to look at another car. I highly recommend him as a salesman and Lotspeich as a dealership. Easy purchase, easy trade, easy financing.


2014 ltz

5
Jake on 11/01/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Coming from a different state to purchase a truck that I hadn't seen before and from a dealership I was not familiar with made me a little nervous. However Bill and Don were great guys to work with. And they went above and beyond to get me into a truck I was looking for. I appreciate all that they did and would definitely recommend these guys to anyone!


Very Happy with car purchase!

5
Crazy Girl on 10/28/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

After weeks of searching we found the perfect car at this dealership with a very reasonable price on the car. Our salesman took excellent care of us, had the car ready to go the very next day. It was a seamless, smooth transaction without any pressure. The salesman checked on us after we left with the car to make sure we were completely satisfied and continues to make sure all the featuresof the car were working . He even set up OnStar for us. We really appreciated his professionalism and honesty with our car purchase!


Dale Wilson, Kansas City

4.8
Dale Wilson on 08/26/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 4.0 Overall Facilities: 5.0

Bob, you are a joy to deal with. This was my fourth since 2004Hope your are still around in 2036, as I plan to still be driving when I'm 88


Glad I changed Dealerships

5
Joseph J. on 08/16/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Very clean and modern building. I loved the open atmosphere. Professional and courteous staff.


Great Place

5
Elray D on 08/10/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Bob was very helpful in searching for a vehicle to suit our needs. We have purchased several vehicles from Lotspeich and have always been pleased.


The best service in Warrensburg

5
Missouri59 on 08/05/2016

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I cannot express my GRATITUDE enough to Jim and that other fine young man at the middle desk in the service department ( sorry I have forgotten his name, which is due to my usually only speaking with Jim who since 2008 has been so very kind to me as a customer). This kind of loyal service is what sets your dealership apart from all the others! Especially for older people like myself in this current economic climate-well there is really not that much kindness that abounds. Your employees are so very kind, respectful and helpful. You cannot imagine how important that can be. Please do not take them for granted-I DO NOT.RespectfullyMargaret


Go see Bob

5
Jim on 08/04/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Worked with Bob on several occasions over the last 20 years Always enjoy the experience


Great experience!!

5
Deron Binkley on 07/20/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Dennis was very courteous when helping me out. He came in on his day off and let me look at multiple cars, not trying to push me into a sale at all. I ended up liking one of the cars and he was very helpful from then on. Highly recommend this dealership and the salespeople that work here.


Don Bertrand at Lotspeich knows his vehicles

5
Ronda on 06/14/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I always receive great service in a timely fashion from Lotspeich. I have purchased 4 cars from this dealership and refer all my friends. Don Bertrand is my sales consultant and he is always able to find me the vehicle I didn't know I needed. Those vehicles have provided me safe transportation for my work as I'm on the road a lot. The maintenance dept always makes sure everything is working properly.


Great dealership. Thank you Derek.

5
C&RWebb on 05/26/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Our salesman Derek was very friendly, He went over the operations of the vehicle better than any salesman we've had before. He even came in on his day off when purchase was completed to help us even more.


Bob is the man!

5
M Krumm on 11/30/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I have purchased every car I have ever owned, but one (thank you Mom and Dad for the only car not from Lotspeich) from Lotspeich. I was stationed at Whiteman AFB and bought my first car from Bob back in 1988. Bob was the only dealer in the area (Including Kansas City) that would work with me (I didn't make a lot of money as an airman). He was courteous and friendly and gave me a great deal. Since then, I have bought every car (a total of 14 cars/trucks...not counting the multiple number of deals for my family and friends) from Bob Lotspeich. I have also purchased several cars while I lived out of state and have worked the deals out over the phone, email and text. Bob has been super patient while I worked my way through on exactly what I wanted. He has never disappointed me, and the deals are great! In fact, the last 4 vehicles I have purchased from Bob, I have lived in Texas and still make the trip (or he has had one of the vehicles delivered to my door!). I just know that Bob is going to do me right. I also would like to give a thank you to Matt and Jake Lotspeich and Ryan Viscomi (a BIG thank you goes out to Ryan for how he has helped me!!!!!). They have been wonderful to work with and have gone the extra mile. Thank you for making buying a car an easy process. You are treated as the most important person in the building while you are there. In fact, they treat you as family (I do consider my self as part of the Lotspeich family). They have earned my business for the rest of my life.


Good Place to Buy

5
Chris S. on 08/27/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I recently bought my 2015 Suburban from Lotspeich and I've gotta say they make the process pretty simple. Drew Johnson over there helped make the process quick and gave a fair amount on my trade in. Even after the sale, they were kind, courteous and timely in getting some other issues (with registration, not the car) dealt with. Definitely recommend these guys, if you do, talk to Drew!


Great experience & worked with me over email!

5
Ryan on 05/04/2015

Customer Service: 5.0 Buying Process: 5.0

I had never heard of Lotspeich Automotive until they happened to have the perfect used car for me. I lived a little ways away from their dealership and have a newborn at home so I emailed them to see if I could try to negotiate a deal online before making the trip (to save time). In such an internet-based world, it's surprising that most dealerships don't care to do this. Dale Rickey at Lotspeich Automotive had no problems with it. After working the deal, I made the trip to the dealership to get everything sorted out. There were a few unforeseen issues once I arrived that only came up because of how picky I am at looking over cars, but even with that being the case Lotspeich went above and beyond to make sure that I was happy with the car and that they stuck by anything they said or did. Hiccups or not, Lotspeich proved that honesty and integrity are at the core of their business model with this sale and I will not forget it. I could not be happier with my buying experience all said and done. A quick tip for those who decide to stop by this dealership: Dale Rickey is the best salesman I have ever worked with. He was not pushy, was understanding of my needs, and did everything he possibly could to both make sure the deal was a good one for me and to make sure that I was satisfied. I do not know of any salesmen I would actually brand as trustworthy, but Dale is absolutely one of them.


Thanks Don, (my salsman ) for the 2nd car with you

4.3
jack on 04/30/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 3.0

Thanks Don, you took the time to make me happy we got a fair deal 2nd new car from you. anyone taking the time to read this give Don at Lotspeich a call and a chance to try to make your best deal. I have driven almost 60 miles twice !!!!!!!! both times just to look and got a deal I could not pass up thanks, Jack


Relaxing buying expierence

4.7
Mike T on 04/23/2015

Customer Service: 4.0 Buying Process: 5.0 Overall Facilities: 5.0

Traveled about 75 miles from Columbia to look at a Ford Taurus x.I called ahead, and when I arrived Drew had the car ready for me to test drive. He was friendly and well informed. When I decided to purchase the car, the buying process was quick and easy. I was pleased with the whole staff and appreciated their courtesy and respect given to us. It was worth the drive.


service department

5
Brad H. on 04/01/2015

Customer Service: 5.0

I had my car in for routine oil change/tire rotation. Entire department was prompt, courteous, and extrememly helpful. Thanks guys!


DEALERSHIP WAS EASY TO WORK WITH AND VERY FAIR

4.7
jack on 10/17/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 4.0

very pleasant and easy to deal with before and after the sale every member of staff from owner to salesman !!! I would recommend this dealership for new or used Don was my salesman ( no pressure or fast talk everything went smooth ) I would buy again . thanks thanks


Great place to buy

5
Richard Rogers on 10/13/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I dealt with Drew Johnson and Steve Ritzo. This was by far the best buying experience I have ever had!They even delivered my car to me. I will definitely buy here again.Thanks Drew and Steve for making my car shopping a positive experience.


outstanding!

5
Mona on 09/14/2014

Buying Process: 5.0 Overall Facilities: 5.0

I dealt with Drew Johnson at Lotspeich. He was the most patient sales person I have ever dealt with. He answered a thousand questions and gave me the information on all the scenarios that I posed to him. He spent a long time with me telling me all the features etc when we picked up the car. I never felt pressured to purchase the car throughout the whole process. He was outstanding and I love my new car!


outstanding service

5
Leilani Bulischeck on 06/19/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I seen a truck we liked on Lotspeich's website. I called to inquire about it and it was sold. A little later Dennis called to say they had another similar truck if we were interested to look at it. My husband and I went to test drive the truck and fell in love. Ryan was awesome and spent the better part of a day trying to get us the best financing possible. He was very patient and thoroughly explained everything. You can tell he likes his job and he likes to help people. I have bought my last three vehicles from Lotspeich and will not go anywhere else. Dennis was great and I never felt pressured. I highly recommend anyone interested in buying a car to contact Dennis.


Great Deal: Speedy Transaction!

5
Morning guy on 02/02/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

As an experienced auto purchaser, I can tell you without a doubt that my transaction with Lotspeich was by far the easiest and most trouble-free I have ever had. Because I found our car online, I had plenty to be suspicious about. When I drove 230 miles to make the deal, it went off flawlessly. Chuck Cook delivered what he promised and my wife was thrilled with her new ride. I'm sorry they aren't closer to my home in St. Louis because I would make all my future purchases there! The most important part to me was the integrity. They told me what my trade was worth and the price of the car they were selling to me and that never changed a penny!


Go With Lotspeich Auto in Warrensburg MO

5
C Scott on 10/14/2013

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Recently bought a used truck from Lotspeich. Chuck Cook with internet sales was excellent to work with. What first got my attention on the listing on Cars.com was the price. Then when I talked with Chuck on the phone I was even more impressed. The buying process was friendly and painless. He fixed a few things on the truck and offered to deliver it to my house on his day off (I live 75 miles from Warrensburg). Small town business with exceptional customer service. I will likely buy a future car from Chuck. Highly recommend Lotspeich!


Lotspeich Auto in Warrensburg MO

5
Whatupbe on 02/27/2012

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I recently purchased a vehicle at Lotspeich Auto in Warrensburg MO. Chuck Cook was fantastic! He made my car buying experience easy, fun and painless. I recommend Lotspeich Auto to anyone looking to purchase a new vehicle.


$57,991

Mileage: 62422

Color: Red

Transmission: Automatic

Body Style: SUV

City: Warrensburg, MO

Engine Type: 6-Cylinder Turbo

$63,740

Mileage: 0

Color: Blue

Transmission: Automatic

Body Style: Pickup

City: Warrensburg, MO

Engine Type: 8-Cylinder

$19,491

Mileage: 112212

Color: Gray

Transmission: Automatic

Body Style: Pickup

City: Warrensburg, MO

Engine Type: 8 Cyl

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