Lonnie Cobb Ford

4.4
Overall Rating

Customer Service: 4.6 Buying Process: 4.4 Quality Of Repair: 4.8 Overall Facilities: 4.8


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Owner

5
Terry C Brown on 10/04/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Great people and care about what their customers are hunting. Do not rush you and call you by name.


Great Dealership and Service Center

5
Larry Mashburn on 09/26/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Great experience. Sales department is not pushy and they answer all questions and concerns. They worked with me on getting the price where I needed it to be. Service department always calls back when they say they will and gets approval before proceeding with repairs that were not discussed.


Excellent service and friendly employees

5
Lance Bivens on 06/02/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

The dealers were friendly and helpful. They worked hard to get me the best deal and best service. It was no hassle involved and went by quickly. Have plenty of stock to choose from.


Wonderful

5
Julie Martin on 05/06/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I had a wonderful experience at the dealership. I could have purchased the same vehicle locally but chose to drive the extra miles because of the service. From the salesman to the manager and finance it was so easy and I would highly recommend Lonnie Cobb.


Awesome service, Super clean facilities.

5
Stephen Clark on 01/05/2016

Customer Service: 5.0 Overall Facilities: 5.0

I got my oil changed by the most baller work crew ever assembled (That is good). It could not have been a better experience. I got free coffee and wifi while I waited and just was in an intense relaxation session while waiting for my oil to get changed. Time flew by while waiting because I was relaxing so hard. I think I was there for about 25 minutes then out. It was awesome.


Excellent service, great dealership.

4.7
Max on 09/25/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 4.0

My complete buying experience was excellent. I have known Sid Chapman for several years and as always he makes the buying experience very easy and enjoyable. All of the folks were very friendly and trained in their field. Steve did a good job in explaining the vehicle. Financing the deal was easy........I was very pleased with the purchase.


Very Nice People

4.5
Zingaro on 09/16/2014

Customer Service: 5.0 Buying Process: 4.0 Quality Of Repair: 4.0 Overall Facilities: 5.0

Helpful and nice to work with, didn't buy vehicle but their attitude was positive and friendly.


Great car buying experience

4.8
Martin on 09/05/2013

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 4.0

When I was looking for a car to replace my old huge Suburban I used cars.com to do my research. Finally found that the Ford Flex offered all the things I needed and wanted. A unique design, not the typical SUV. It has room for six, good mileage and a great ride. I could not afford a new car so I searched for used and found one at Lonnie Cobb. They had a price on a low mileage unit that no one even came close to. The sales process was great, easy and painless. I've had the car for over two years now and still love it as much as when I got it. When service was required, routine stuff. Including brake work, the service department was great. They did the job that they were supposed to do in a timely fashion and I did not have to go back with issues after service. The showroom is clean, the staff is friendly and the knows their stuff. I'll buy here again!


bad customer service

1
Ford person on 09/02/2013

Customer Service: 1.0 Buying Process: 1.0

We went to look at a truck when we were out of town. Talked to the salesperson and basicly made adeal we had to bring our trade-in for appraisal. The salesperson called the next moring to verify we were coming, it was a 2 hour drive from where we live. Before we could get there they sold the truck and didn't have the courtesy to call and let us know before we got there. Their greed to sell a truck which was going to be sold anyway cost them 2 sales my son rode back 2 check on truck he was interested in.


Contact seller for price

Mileage: 42041

Color: GRAY

Transmission: Automatic

Body Style: Sedan

City: ,

Engine Type: 1.8L I4 145hp 130ft. lbs. 4 Cyli

Contact seller for price

Mileage: 12818

Color: BLACK

Transmission: Automatic

Body Style: Sedan

City: ,

Engine Type: 3.5L V6 288hp 254ft. lbs. 6 Cyli

Contact seller for price

Mileage: 45845

Color: WHITE

Transmission: Automatic

Contact seller for Body Style

City: ,

Engine Type: Cummins 6.7L Diesel Turbo I6 350

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