Longo Toyota

4.7
Overall Rating

Customer Service: 4.7 Buying Process: 4.8 Quality Of Repair: 4.7 Overall Facilities: 5.0 Quality Of Work: 4.7 Friendliness: 4.7 Pricing: 4.6 Overall Experience: 4.6


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THE REAL DEAL

5
carol on 11/30/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Going into a dealership alone can be intimidating but I have to say that was not the deal here. David is one of the most caring professionals in the world. He made sure to answer all my questions and made sure to take his time explaining if I didn't understand. Went above and beyond to exceed my expectations. He made sure to get the best deal and work with me from beginning to end of the process. I felt like I was being taken care of as a person, not just a sale. I would recommend everyone who needs a car to come in and let him help as I can guarantee you will leave with not only a car but with a great feeling of being honoured and respected. I got the car that I wanted and could not have done that without the help of the very best, David!


impressive purchase expirence

5
Jlem2319 on 11/29/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Not only reasonable price, but lots of great quality used vehiclesVery efficient and smooth transactionProfessional and friendly salesMake used car purchase a pleasant journey from the very beginning to the end,


Great service!!!

5
Calijoker on 11/27/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I went there knowing what I wanted and David, Internet sales manager , helped me out. He went the extra mile to get me financed. I'm rebuilding my credit and they were able to get me approved for the car I wanted. Highly recommend this dealer to anyone. Even if you have credit issues, they will do their best to get you in the car you want.


Amazing Sales Representative

5
Martin Hernandez on 11/27/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Sales rep as well as entire team was incredibly helpful and went above and beyond to ensure my satisfaction. Everything was explained in detail to me in order for me to have complete clarity on all aspects of the sale.


Great sales rep - Angel Morales

5
Carrie2017 on 11/25/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Walked into Longo with idea of my dream car. Was greeted immediately by Angel Morales who helped me get my car. Very knowledgeable about the differences in the cars. Great experience and will come back to Longo if I ever need another car. I'm a first time buyer and he was very patient with all my questions and concerns. Angel being Bilingual was able to answer mom's questions.


Is was the best decision I took going to Longo Toyota

5
MariaD10 on 11/19/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Great treatment .. Toyota is just the prefect dealer for your new car !! The experienced was great awesome seller but Juan Maldonado Did an excellent job ..


Excelent service recomend

5
hlopezm75 on 11/16/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Excelent service and recomend the sales david reyes good people clararity and explein everything for my new car perfect information for the car and frendly gay


Car shopping made easy

4.8
Aldotopete on 11/15/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

We walked in knowing what we kind of wanted already, sales person David Reyes was super nice and not pushy at all, made the car buying experience pleasurable. Cool thing about this dealership is that they have golf carts to take you around the lot so you don't have to walk the whole time, I would recommend this dealership to friends and family, and recommend David as the sales person.


Professional

4.2
Brandon Lee on 11/11/2016

Customer Service: 4.0 Quality Of Work: 5.0 Friendliness: 4.0 Pricing: 4.0 Overall Experience: 4.0

Isaac was very professional with me from looking at the car to when I had problems with my car that I purchased from him. He even answered his cellphone on his days off to check if my issues were taken care of. I am happy with Issac's professionalism and actually caring about my issues after my purchase.


Satisfy

5
Lily2016 on 11/08/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

If you are want to buy a car there are no better hand than to go with Isaac Banos. He is very professional and knowledgeable when it comes to hearing customers needs when buying a car. This is my second time purchasing a car with him and overall I'm very satisfy with the service. Thank you some much Isaac for you amazing help.


Fantastic!

5
APadilla84 on 11/07/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I went in with my eyes already set on one car. I was skeptical at first because I didn't think I would be able to able to finance a car on my own. Isaac Banos helped so much. He gave me the best deal anyone could possibly get. He made sure I walked out with what I wanted. Thank you Isaac and Toyota!


Best service ever!!

5
Oscaralcaraz on 11/05/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Isaac is very approachable and makes the car procces stress free and easy! He's very professional and knowledgeable. This is my second time buying a car from him and would recommend him to everyone.


Excellent

4.8
Tripletmaker1993 on 11/01/2016

Customer Service: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Isacc was very helpful and knowledgeable.he was very patient.he wanted what was best for us.he wasn't pushy or aggressive.he showed us different cars and gave us different options


Awesome experience

5
Cassidycast7 on 10/31/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My sales men David reyes was great he helped me find exactly what I wanted. He let me go on as many test drives I wanted until i was happy with the one I wanted.


Services Customer

1
Service Customer on 10/29/2016

Customer Service: 1.0

Bad services, bad attitude, my appt. for services maintenance at 7:30am, promise to be done by 12pm no one let me know keep me in contact until I talk to the services consultant at 11:40 and told me it needs another hour, then what is the point the early appt. was made for?! If you are busy business just told your customer I can not provide update and outstanding service to you, "thank you" longo Toyota, you made my day!


Great, helpful staff

4.8
Lupe Mercado on 10/24/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

The salesman who helped me, David, was awesome! He reached out & went out of his way to have the car ready for me to test drive when I got there. From the start of when I got there to the end of my purchase, the people who helped me were welcoming, helpful, and answered all the questions I had. Great shopping experience!


Isaac made it easy!

5
jea1968 on 10/19/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Isaac made the purchase of our Prius simple and pleasant. We felt like our business mattered to him. We have bought several cars from Longo and feel the key to repeat business is treating your clients well. Isaac clearly made this his priority!


Isaac made it easy!

5
jea1968 on 10/19/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Isaac made the purchase of our Prius simple and pleasant. We felt like our business mattered to him. We have bought several cars from Longo and feel the key to repeat business is treating your clients well. Isaac clearly made this his priority!


Excellent Service

4.8
ThatsMyPriusYo on 10/18/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Sales consultant, David R., provided excellent sales exp. Dealership is mammoth and offers huge choice of cars, excellent & competitive prices. Also has a ton of amenities. Their pre-owned Certified process for used vehicles that come in is discerning and detailed, reducing the amount of worry or doubt about your used car.


Excelente servicio

5
yeye on 10/05/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

David Reyes nuestro vendedor encontro no solamente cubrir nuestras necesidades sino tambien nueTro gusto de tener la troca que siempre hemos querido. Nos cito a cierta hora y a tiempo y sin espera nos atendio. GRACIAS


David Reyes

5
Msean9 on 10/03/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I was more than happy with David Reyes, he demonstrates a level of professionalism and courts set that is found rarely nowadays. The deal nearly fell through as a result of another one of your sales reps, named Matthew Sadeegi. Who was extremely rude interrupting, adamantly requesting that David take care of another client while he was taking care of me. It pissed me off so much I got up and drove off. If it was not for the patience and calm disposition of David I would not have returned and purchased the car.Thanks David!!Matthew S. your an xxxxxxx!!!


Great customer service

5
Nesfresh on 09/28/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Purchased my 2016 scion from David Reyes . I couldn't decide between two vehicles . He was able to give me the pros and cons between both vehicles. I was really lucky to find someone as knowledgeable and patient as him . Especially with the amount of questions I had about the vehicles . It is really refreshing to find someone so patient and trustworthy as him. Especially in the car business. I will highly recommend him to family and friends .


Truly painless

5
abelfg71 on 09/28/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Our experience with Longo Toyota was really great. It was our first time shopping there and would definitely recommend to friends and family. I have purchased other vehicles and this one was the most painless.


Excellent customer service

5
Flor on 09/27/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

David Reyes is the best! He did not only offer us great customer but he was extremely honest and answered all of our questions. He is definetly the person you want to go to if you are interested in purchasing a new or used vehicle.


Amazing Service - Gracie Camba

5
BNguyen on 09/26/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Gracie delivered fantastic service. She was very direct & responsive to all questions. She had the requested vehicles ready for test drive upon arrival. Once we decided to take the car, she over-delivered and had us drive-off with the car in under 90 minutes. Simply the Best Car Buying Experience EVER!!! This is our 9th new car.


Isaac was the best!

5
alex225cc on 09/25/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Extremely happy with my new purchase thanks to this man right here! He went above and beyond to show me around the car lot and explained everything very easily. As a first time car purchase, Issac made it incredibly easy to understand the process and gave me wonderful suggestions about the process. Very transparent in his advice and catered to all my concerns. Longo Toyota is very lucky to have Issac Banos as a salesman! 10/10 across the board!


Amazin

5
Karla on 09/18/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

We came to see one specific car. Ruben came to welcome us from the moment we arrived and he was very nice. We explained to him what we wanted tondo he nicely explained to us our options and we decided to buy it. Thank you Ruben and Longo Toyota for the great service.


Amazing service...

5
Karla on 09/17/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We came to see one specific car. Ruben came to welcome us from the moment we arrived and he was very nice. We explained to him what we wanted tondo he nicely explained to us our options and we decided to buy it. Thank you Ruben and Longo Toyota for the great service.


Outstanding Customer Service

5
JMRetired on 09/13/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We have been customers for Longo Toyota for 16 years and we were expecting nothing less than excellent service in purchasing another vehicle from Longo. David Ton exceeded our expectations with his likeable demeanor and professionalism. David was informed about the inventory available and patiently guided us through all our options regarding purchasing a new or a re-certified model. He was courteous at all times and accommodated all our inquiries. During the entire process he was relaxed and made the entire buying experience enjoyable. David and the Longo staff is why we continually return to Longo for our auto purchases. Thanks David!


Returning Customers

5
JMRetired on 09/13/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

We have been customers for Longo Toyota for 16 years and we were expecting nothing less than excellent service in purchasing another vehicle from Longo. David Ton exceeded our expectations with his likeable demeanor and professionalism. David was informed about the inventory available and patiently guided us through all our options regarding purchasing a new or a re-certified model. He was courteous at all times and accommodated all our inquiries. During the entire process he was relaxed and made the entire buying experience enjoyable. David and the Longo staff is why we continually return to Longo for our auto purchases. Thanks David!


Awesome Experience with David Reyes at Longo Toyota

5
Jose Luna Jr on 09/11/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

On September 10th, 2016 at approx. 930am, I stopped by Longo Toyota to trade in my white 2007 Toyota Corolla with hopes of purchasing a new vehicle. I had owned my vehicle for over seven years, it was a birthday gift for my 21st from my parents. However, it had ran its course and it was time I upgraded it to a more reliable and newer model. I was greeted by David Reyes who helped me take a look at the different cars Longo had to offer and explained everything to me clearly! It was my first time buying a car on my own and David allowed my overall experience with the Longo Toyota only more enjoyable. After a few hours of signing the required paperwork, getting my credit approved and transferring my old vehicle to the dealership, I was off with my new Toyota Corolla. I would highly recommend Longo Toyota and David Reyes without any hesitation!


Great Experience

5
Vavila on 09/10/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I bought my new Corolla earlier in the year and I just want to say that Isaac did a great job in making it happen. He worked with my budget and gave me the best offer available. As a life-time customer of Longo, I always highly recommend this dealership and Isaac for their superior customer service. Thank you Longi Team!


Fast and smooth deal

4.8
K_lo55 on 09/08/2016

Customer Service: 4.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

David Reyes was straight forward and very professional. He made this deal smooth and fast. I recommend David to anyone who's buying a car because he will help you as much as he can and your experience will be great and enjoyable.


Great service!

5
kathy424 on 09/07/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Everyone here is so friendly and helpful. David Reyes helped us pick out a car for my mom and she is in love! They have great deals and try the best to spead up the process.


Outstanding customer service by David Reyes!

5
karlauestrada on 09/06/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

As a fist time car buyer, I knew going to Longo Toyota was my first choice of choosing my very fist car. David Reyes was pleased to help me find the right car for me. He very easy to talk to, knowledgeable, give me financial options, listens to my opinion, and made the transaction fast and easy. He made sure he meet my car needs. I will highly recommend David Reyes to my family and friends to buy Certified Pre Own Toyota at Longo Toyota, El Monte. I really appreciate all his help and giving me a chance to own Certified Pre Own Toyota Prius. Thank you, David Reyes and Longo Toyota. Respectfully, Karla E.


Great customer service, David Reyes!

5
Karla Estrada on 09/06/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

As a fist time car buyer, I knew going to Longo Toyota was my first choice of choosing my very fist car. David Reyes was pleased to help me find the right car for me. He very easy to talk to, knowledgeable, give me financial options, listens to my opinion, and made the transaction fast and easy. He made sure he meet my car needs. I will highly recommend David Reyes to my family and friends to buy Certified Pre Own Toyota at Longo Toyota, El Monte. I really appreciate all his help and giving me a chance to own Certified Pre Own Toyota Prius. Thank you, David Reyes and Longo Toyota. Respectfully, Karla E.


Thank you for all your help Cassey!

4.8
snightlinger on 09/05/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

I bought my Toyota certified pre-owned Corolla about a month ago and I couldn't be happier with it. Cassey was very honest and straightforward from the beginning. I wasn't sure what kind of car I wanted, something with low miles and clean, and Cassey was very patient in showing me everything that fit my criteria. I really appreciate all his help and work getting me floor mats the same week that I bought my car. He didn't hassle me after I wanted to think about all my options and made the whole car buying process very easy and headache-free. Thank you so much Longo Toyota and Cassey!!!


I had a great experience with David Reyes

5
Danny on 09/04/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

David reyes helped me find the right vehicle quick and easy. I was totally satisfied with the service he gave me. It did not take that long to finish the whole process.


Happy customer

5
ApprilSanchez7 on 08/29/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

David Reyes made this proses of buying a family car as simple, effortless, caring and easy as it could be. We all dread buying a car talking to a sales person feeling pressured David was none of that. He's very personal able and easy to take to. He's a amazing person to have on your establishment.


Issac is the MAN!

5
pmam55 on 08/25/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Issac is amazing! Such professionalism in his service. Not pushy just trying to make a sale like other dealerships I've been to in the past. Helpful in comparing the truck options I had in mind and I've made the right choice. Issac wanted to make sure I left with a new car and business was handled with ease simply due to his positive energy. Thank you Issac!


Incredible Toyota Dealership & Team

5
M on 08/24/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

This is the 6th Toyota (and the 4th Prius) I have owned.Having recently moved from Massachusetts to California I was looking for a new Toyota Dealer for my next car. After visiting several of the LA area Toyota Dealers, and not being particularly impressed with the dealerships I visited, I came to Longo Toyota and found a Dealership and Sales Team that was vastly better than the rest.Robert Hofmann and Laura Tan were fantastic to work with; patient, understanding, relaxed and helpful. I was absolutely delighted with how I was treated and the Prius that I purchased. Longo has a a great reputation for a reason. I absolutely recommend Longo, Robert and Laura; you could not possibly make a better choice of a Toyota Dealer. I also worked with Jules (JJ) Lee in the Finance Department. JJ was very easy to work with and actually a lot of fun. I found the Toyota that I wanted at a great price. The entire process was easy and smooth.Longo Toyota is the place to get your Toyota in SoCal; it is a Dealership that treats you well with employees who make your experience a cut above. Really...what more could you possibly want in a car buying experience!


Excelente experiencia

5
Idaliaherrera1976atgmail.com on 08/23/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Me justo el trato que me dio la persona que me atendio da mucha confianza para que uno se familiarice con longo y le hise barias preguntas sobre modelos de auto y si pudo contestarme muy bien


Longo knocks it out of the park

5
BigbadDad66 on 08/22/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Our salesman David Reyes was so helpful. He took the time to show us all the card we were interested in. David was professional, and with us every step of the way.


Excellent service!

5
lheightoncook on 08/22/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Isaac was a great help! My mother and I went into the dealership with a tight schedule and he helped us leave with the car we wanted in record time. He was very personable and willing to cater to us in any way possible. We wanted a specific model number and color and he made sure we got the exact one we wanted. Great customer service!


Jose Luis del solar is a great salesman!!!

5
Robert 1959 on 08/21/2016

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I had a great experience at longo Toyota my salesman Jose Luis del solar is a great salesman and a wonderful person. I will be back to buy again in the future. Thanks to Jose. Yours truly Robert Fleming


David Reyes was great! He helped me purchase the vehicle.

5
James56 on 08/21/2016

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Purchase a certified used vehicle. I saw the vehicle on cars.com and compared to 5 other vehicles of the same year make and model and decided to visit Longo first because I purchased a vehicle at Longo 20 years ago.


Incredible Toyota Dealership & Team

5
flyingtrout on 08/20/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This is the 6th Toyota (and the 4th Prius) I have owned.Having recently moved from Massachusetts to California I was looking for a new Toyota Dealer for my next car. After visiting several of the LA area Toyota Dealers, and not being particularly impressed with the dealerships I visited, I came to Longo Toyota and found a Dealership and Sales Team that was vastly better than the rest.Robert Hofmann and Laura Tan were fantastic to work with; patient, understanding, relaxed and helpful. I was absolutely delighted with how I was treated and the Prius that I purchased. Longo has a a great reputation for a reason. I absolutely recommend Longo, Robert and Laura; you could not possibly make a better choice of a Toyota Dealer. I also worked with Jules (JJ) Lee in the Finance Department. JJ was very easy to work with and actually a lot of fun. I found the Toyota that I wanted at a great price. The entire process was easy and smooth.Longo Toyota is the place to get your Toyota in SoCal; it is a Dealership that treats you well with employees who make your experience a cut above. Really...what more could you possibly want in a car buying experience!


In-N-out

5
Marcostud on 08/16/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I like quick business... Went in there, asked for their best cash price... Got a GREAT deal, salesman David Reyes works for his $$$. Respectful and polite. Shopped around town, and their deal was indeed the lowest anywhere... Come see David, he'll hook you up!


Exceptional

5
frankie611 on 08/16/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

David Reyes is "MARVELOUS"!! He made it possible for my stepson to purchase his first car!! When I'm ready, I will return to longo Toyota on a purchase for myself!!


In-N-out

5
Marcostud on 08/15/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I like quick business... Went in there, asked for their best cash price... Got a GREAT deal, salesman David Reyes works for his $$$. Respectful and polite. Shopped around town, and their deal was indeed the lowest anywhere... Come see David, he'll hook you up!


Excellent!

5
Esteph on 08/14/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Came in to get an upgrade. Ruben is very attentive and worked hard to help us get the best possible deal! We are very pleased to be driving off in a new car. Cannot thank Ruben enough!


Great and honest service

5
Natg on 08/13/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

David was an honest dealer which is hard to find. He went above and beyond to help us find a car. He was straight to the point and made us feel comfortable with our purchase. He was very personable and upheld the standards of Longo Toyita through and through. Would defiantly buy another car from him. Thank you for your help David !


Purchasing my first car

5
Gloria311 on 08/08/2016

Customer Service: 5.0 Pricing: 5.0 Overall Experience: 5.0

I went into the dealership so nervous. But I immediately felt comfortable as soon as I sat down with David Reyes. He was so friendly and very helpful. He explained everything, step by step and helped me narrow down which car fit my needs. I ended up puchasing a Toyota Corolla and I couldn't be happier with my choice. I would definitely recommend Long Toyota to family and friends!


Nice and Easy

5
Priusman on 08/07/2016

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My wife and I bought a Certified Pre-Owned 2013 Prius III from David Ton at Longo Toyota and were extremely pleased with everything about the experience. After David greated us in a pleasant easy going way, he attentively listened to us explain what we needed and what we wanted. After a couple of follow up questions, everything went perfectly. He showed us a couple of options that were exactly what we wanted at a priced we had hoped for. David was knowledgeable, polite and had a great sense of humor. From the greeting, to the final handshake, our experience was great. David Ton was a pleasure to work with.


David Reyes. The best in sales.

5
Jairo626 on 08/05/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Longo Toyota has been our number one place to go to purchse cars. In total my family has purchased 8 new cars. Just yesterday I visit my good friend David Reyes in use car dept. He listen to my wants and needs more importantly my budget. He did his search of inventory and came up with Toyota Corrola. We test drove the car as he explained the pros and cons not once did i feel he was in it for the money. He fought and work his magic and got in with amazing deal and better than what i was expecting. In the end David not only really care to earn my business but also built a raport and friendship. So if you ever in the market for used car talk to him first. He will do the best to treat you like family and get you in the car that best suits you. Remember ask for David Reyes in Used Car Dept.


Great dealership

5
Maverick on 08/04/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Loved my experience at Longo Toyota and with my the purchase of our Yaris, also a big thank you to David Reyes our sales representative helping make this purchase a pleasurable experience.


Nice and Easy Experience

5
Prius Man on 07/31/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

My wife and I bought a Certified Pre-Owned 2013 Prius III from David Ton at Longo Toyota and were extremely pleased with everything about the experience. After David greeted us in a pleasant easy going way, he attentively listened to us explain what we needed and what we wanted. After a couple of follow up questions, everything went perfectly. He showed us a couple of options that were exactly what we wanted at a priced we had hoped for. David was knowledgeable, polite and had a great sense of humor. From the greeting, to the final handshake, our experience was great. David Ton was a pleasure to work with


Careless to honor pre-paid services

1
Toyotacare on 07/29/2016

Customer Service: 1.0 Overall Experience: 1.0

I own 2013 Toyota Camry. I purchased my Camry from Tustin Auto Center in Tustin, CA. At that time, I bought 55,000 mile Toyota Care package and paid $1050. At 45,000 miles I needed service on Sunday only. Longo Toyota was open on that day. I made appointment at 10:45 AM on July 24, 2016. I drove 100 mile round trip and wasted 3 hours of my time as service agent could not find me in their system I repeatedly asked whether she was entering it right. She kept saying that you have to pay for the service. I came back and made another appointment with Tustin delearship. They immediately found my contract and were wondering why Longo Toyota could not find it. I also showed them original paper work with receipt when I paid for toyota care. This is not the service I expect from Longo Toyota and certainly warn my fellow Toyota users.Wish you all the best!


Number one dealer in the USA

5
Josh on 07/26/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My experience at longo Toyota El Monte was great and that was because David Reyes in sales made it really easy for me. Mr. Reyes explained in detail everything I wanted to know about the car I was leasing and aided me in making the right choice.. People like him makes leasing or buying a car a great experience. Overall I am very happy with my purchase at longo and they have awesome people like David Reyes that are there to assist you with your new car.


IM FOREVER GRATEFUL!

5
LgonZa47 on 07/24/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I just bought a 2014 Toyota Corolla S and I couldn't be more satisfied with the service I got from Ruben Cardenas.. I got the deal I was looking for all around town. If I were you, I would go straight to Longo. First time buyer, and I would DEFINITELY buy from Ruben again!


Far away, but worth the drive!

3.8
BrianniJeanne on 07/18/2016

Customer Service: 4.0 Buying Process: 4.0 Quality Of Repair: 2.0 Overall Facilities: 5.0

After shopping around for my Hyundai Elantra Limited, I found there were only a couple of exact models with the colors and options I wanted. I should have went to Longo Toyota first, as we were able to get the car I wanted, get financed, and all in about 3 hours total! Great showroom, LOTS AND LOTS of inventory, and great service. I live almost 100 miles away, and trust me, it was worth the drive! Do yourself a favor and go here first...you won't be disappointed!


Amazing service!!

5
Crista Morgan on 07/18/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I went into longo Toyota in hopes of finding a new car. I was pleasantly greeted by my dealer, David Ton who was so helpful in answering all my first time buyer questions. He made a great effort to educate me and help me get the best deal possible for what I asked for. I would highly recommend anyone to this dealership. They really have your best interest at heart and are pros at delivering great customer service.


Low Pressure, Very friendly, Great Experience!

5
Johnnie Haas on 07/15/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Jose Del Solar was great to work with. He was very friendly, and knowledgeable. He made the experience quick and enjoyable! He offered certain things but never pressured us.


My little red car

4.5
Astrid on 07/10/2016

Customer Service: 4.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

We needed a new car and Isaac was there immediately. He listened to what I wanted and showed us exactly the car I wanted. I left very happy. He even called us couple of days to find out if we needed anything else or if we had any questions.


Great help, knowledgeable dealer, nice car.

4.6
Honda1 on 07/05/2016

Customer Service: 5.0 Quality Of Work: 4.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

David Reyes is a knowledgable and patient dealer. He helped us find the exact vehicle we were looking for and was extremely helpful with negotiating the price and expelling all information about anything wrong with the vehicle or may have happened in the past. He did a great job and made us feel happy about our purchase.


Great service on 4th July

4.8
Lucia s. on 07/04/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

We were looking for a good reliable commuter car and stopped by at Toyota Longo. We were approached by one of their salesman Reuben who has helped us out and we took home our new car. Great service, highly recommended


Ruben is great salesman

5
Marcie29 on 07/03/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Second time at longo Toyota and Ruben Cardenas has helped me both times. Very nice man has a lot of patience and knows what his doing.. Makes me feel really comfortable.


The best experience at a dealer

5
Eyemero on 06/28/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I was on the fence between two cars David provided me reasons for both and we settled on a highlander. He was so helpful and patient that we got a good deal on the car and color we wanted. I would recommend going to him of looking for a car the whole experience was great.


Great car shopping experience!

5
Patsy on 06/27/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Isaac thank you so much for your wonderful service. Had a wonderful shopping experience. I highly recommend him when visiting Longo Toyota. You will not be disappointed!


Excellent Service

5
Jazmin on 06/27/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Amazing service. He explained everything to us clearly and was very helpful. He helped me buy my first car! I'm honestly going to recommend him to my family and friends.


Best Experience Ever!

5
Jessica on 06/26/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Awesome guy! Takin was extremely helpful and kind in giving my family a great deal. He was willing to work after hours to ensure we were happy with the result and knew everything about our new car. He was super friendly and ready to answer any of our questions. Can't go wrong with Takin!


BEST CAR BUYING EXPERIENCE EVER!

5
BEAUREYES on 06/26/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Buying a car at Longo Toyota was the best car buying experience I have had to date. Our sales person Fred was genuine, honest and helpful. I hope to buy my future cars from Fred and Longo Toyota.


How a Salesman Should Sell

4.8
Toyota on 06/24/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

I have always had a problem with sales people. Usually they tell me what I want. This time, Jose Del Solar, changed my opinion about how a salesman should sell. He was patient, didn't push me into a car I couldn't afford and his personality is more of a friend than a salesman. I purchased an FJ Cruiser and cannot believe how much I love this car. Jose also worked on the purchase price and made sure the car was in perfect shape. Thank you Jose for making this experience easy and actually fun!


Awesome car buying experience

5
Happy Prius Owner on 06/22/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

David Reyes was very knowledgeable of the Prius. He was very patient and answered ALL my questions. The price of the vehicle was great, but his making the process simple was why I bought my car from Longo and specifically from David. I would recommend both Longo and David to all my friends and family.


Best Car Buying Experience Yet!

5
Gabriella on 06/21/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Jose del Solar made our car purchasing experience very pleasant and stress free. As soon as we arrived and gave Jose our input on the vehicle type we were looking to purchase, Jose narrowed our search to 3 possible vehicles. Jose drove us to the car, showing us how big Longo Toyota is and the many vehicles we had to choose from. We knew then that we had picked the right dealership. Jose offered us to test drive the car. We never felt rushed or pressured to make a purchase on our first visit. I thought about the style, gas per mileage, and cost of the vehicle for a couple of days. Jose called me soon after and that helped me decide, that very day; that I wanted the car and I also wanted Jose to be our dealer. I returned for the vehicle the same day Jose made the follow-up phone call. When we arrived, Jose had all the paperwork filled out for me and I just had to provide a little more info and sign the papers. Going above and beyond; after all the paperwork was done, Jose took the time to set-up my phone to bluetooth. This is my third Toyota vehicle, and this has been by far, the best car buying experience ever!


Awesome car buying experience

5
Lnrios on 06/21/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

David was very knowledgeable of the Prius. He was very patient and answered ALL my questions. The price of the vehicle was great, but his making the process simple was why I bought my car from Longo and specifically from David. I would recommend both Longo and David to all my friends and family.


Longo Toyota & Carlos del Solar, Best Car Buying Experience!

5
Gabriella on 06/21/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Jose del Solar made our car purchasing experience very pleasant and stress free. As soon as we arrived and gave Jose our input on the vehicle type we were looking to purchase, Jose narrowed our search to 3 possible vehicles. Jose drove us to the car, showing us how big Longo Toyota is and the many vehicles we had to choose from. We knew then that we had picked the right dealership. Jose offered us to test drive the car. We never felt rushed or pressured to make a purchase on our first visit. I thought about the style, gas per mileage, and cost of the vehicle for a couple of days. Jose called me soon after and that helped me decide, that very day; that I wanted the car and I also wanted Jose to be our dealer. I returned for the vehicle the same day Jose made the follow-up phone call. When we arrived, Jose had all the paperwork filled out for me and I just had to provide a little more info and sign the papers. Going above and beyond; after all the paperwork was done, Jose took the time to set-up my phone to bluetooth. This is my third Toyota vehicle, and this has been by far, the best car buying experience ever!


A absolute joy

5
Gena Fulmer on 06/21/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Overall Experience: 5.0

I have never had a better experience purchasing a car in my life and I am a Senior Citizen. To have a Sales person like Fred who is honest and open about all the cars you can pick from was so refreshing to see someone in the car business with this kind of interigity.


Awesome service!!!

5
alex86G on 06/21/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My sales consultant Isaac was great! He took care of all I needed with my purchase and went out of his way to make sure I had a working navigation system for my long trip back. Although I did not but a Toyota, the used car inventory is very large and they have great deals. I would recommend Longo to anyone, and especially Mr. Isaac Banos.


Great Service!

5
ncotroneo on 06/21/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Isaac really went out of his way to make sure we got a car that we would truly be happy with. He spent over an hour in the lot with us on a VERY hot day and never once made us feel rushed while we were meticulously looking over used vehicles. He never pressured us to make a sale and we ended up going home that day without purchasing anything. The following day we contacted him again, he got back to us promptly, answered all of our questions, and helped us figure out our options. By the end of that afternoon he was able to get us a great deal on a brand new 2016 Camry that was exactly what we wanted and even stayed after hours with us to finish out all of our paperwork so that we could drive home with it the very same day. Thanks for everything, Isaac! We love our new Camry!


(Reply to my first review) Bad service repair at Longo

1.2
Carservi on 06/15/2016

Customer Service: 1.0 Quality Of Work: 1.0 Friendliness: 2.0 Pricing: 1.0 Overall Experience: 1.0

Kerry, I did go back so they could correct the problem sadly to say I had to pay an additional $330 for them to try and correct the problem and till today they were not able to fix the problem after paying $1,450.00 in repairs. My car was not making any funny noises until "Long Toyota" did services on it. It had never felt as bad as it does now. Correction was never fix I took it to them again Tuesday 6/14/16 so that they can hear the noise went for a drive with one of the service guys and said he can hear the noise and told me to leave the car so that they can try and see what the problem is again. Today 6/15/16 I get a call and they told me they could not hear a noise. Wow! really so sad how they lie to customers. Never will I take my car for service to "Longo" again.


He did a good job explain everything very clear I like It..!

4.4
Ingrid,Diana & ilda on 06/12/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 2.0 Overall Experience: 5.0

I think everyone have to explain everything bout credit, because if you don't have good credit you can't get a car. I think that's really important and not lie..! smile all the time..!


Awesome job

5
Whatzaa on 06/11/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This is my first time buying a car. Long time ago, I got a quote for 4.9%. However, Takin got me lower to 1.9%. Also, he reduced the price of the car to lowest base and reduce the monthly payment to where I like it to be, below $300. He showed awesome customer service with no BS in between for price. One of my great experience ever, no hustle and no pressure.


Outstanding Experience at Longo

5
JABBA22 on 06/10/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I typically dislike nearly everything about the car buying experience, preferring to go through fleet sales via my credit union. However, I found myself at Longo this past weekend looking for a used car for my son and had a positive outcome. Jose Del Solar was courteous, accommodating, and helpful. He was informative, without being pushy. We were able to get the car we wanted at a reasonable price without having to spend hours haggling. It was a very efficient process. I would recommend Longo to my friends/family without hesitation.


Outstanding experience with Jose Del Solar

5
JABBA22 on 06/09/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I typically dislike nearly everything about the car buying experience, preferring to go through fleet sales via my credit union. However, I found myself at Longo this past weekend looking for a used car for my son and had a positive outcome. Jose Del Solar was courteous, accommodating, and helpful. He was informative, without being pushy. We were able to get the car we wanted at a reasonable price without having to spend hours haggling. It was a very efficient process. I would recommend Longo to my friends/family without hesitation.


Excellent customer service rep

5
Vixenpolekat on 06/07/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

David is not your typical salesman. He listens to what you say, asks clarifying questions and by no means wastes your time. If he can accommodate you, he will go above and beyond but if they don't have what you're looking for, he will tell you so you may invest your time elsewhere. Straightforward in explanations and very patient with questions. I will bring referrals not because he asked but because he takes care of you and knows the business well


Best experience with Juan Carlos Maldonado

5
Rsanchez86 on 06/07/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I was referred by a friend to Longo and to ask for Juan Carlos Maldonado. He was extremely helpful and had a ton of patience. He helped me select the perfect Rav 4. The deal was awesome. He gave me an unbelievable price and payment. The facility is state of the art. Everything from Starbucks to Subway. They had a large selection to choose from. I'm now a forever customer of Longo and Juan Carlos Maldonado. Ask for him he'll get you an awesome deal.


Vehicle Search

4
Cheryl L on 06/01/2016

Customer Service: 4.0 Overall Facilities: 4.0

Even though I did not purchase a vehicle from Longo Toyota, I would still recommend this dealership. The reason why I didn't purchase vehicle from this dealership was because I would looking for a specific type of vehicle that at the time, they did not have in stock. But I did inquire about one online and I received a call back immediately and I did receive follow up information about the vehicle that I inquired about. I am writing a good review because I contacted other dealerships and didn't receive good follow up and my overall experience about an inquiry here was good. If I am on the market for another vehicle in the future, I will definitely look towards this dealership


Excellent service and great merchandise

5
Lakin S on 06/01/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I always thought buying a used car would mean haggling, poor service, and bad quality stock. Longo Toyota was the exact opposite of this experience, and I am grateful for the quick purchase, no haggling, fair price, and great service.


Great experience with my salesperson

5
Walter Areas on 06/01/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I have dealt with Jose with my many purchases in the past. He always took care of me and help me to have a smooth transaction all the times


Awesome service

5
Tony P on 06/01/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

They helped us to get a car even with out bad credit. Thank you for your help. We are so happy and appreciate your commitment to great service.


Great deals great people

5
Smellymelly1 on 06/01/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I was able to work with them to get a car a wanted for a great price. Awesome dealership great service and great selection of vehicles


awesome guy.

5
ed4567 on 06/01/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

He is the nicest person I got to know he is very understanding I will refer him to all the people I know if you are looking for someone he is your guy


high quality work

5
tianyue xie on 05/30/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Jose work with efficiency, dedication, and profession. I will recommend him highly compare to other dealers. He is funny during waiting time efficent during job.


Amazing

5
Enrique8898 on 05/30/2016

Overall Experience: 5.0

Issac did the best for my situation and I walked away with a car. Amazing. I would recommend him to my family which I did and they also walked away with what they wanted


Exceptional Customer Service, efficient and professional

5
R.Zometa on 05/28/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Isaac was a true representation of giving the customer what the customer wants. He immediately referenced the updated price list saving us $2,000 along a returning customer discount. The transaction was flawless...we are seeking his help for the 5th vehicle in the future. THANK YOU!!!


Ecstatic First Time Buyer

5
John II on 05/28/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

As a first time buyer, I was hesitant of the entire car buying experience. Takin made the entire process easy and enjoyable. What could have been a long, confusing, anxiety ridden day turned out to be an delightful event (and it only took a few hours)! Thanks Takin!


Very unsatisfied

1.2
Carservi on 05/27/2016

Customer Service: 1.0 Quality Of Work: 1.0 Friendliness: 2.0 Pricing: 1.0 Overall Experience: 1.0

After going for a recall they recommended I do several things to my Rav4 and so I did due to the mileage it has. Had to leave my car for about two weeks, when I picked it up it felt and sound like crap even the guy that gave me my car asked me what's wrong with your car, I told him what do you mean, he said when I turned it on it made an ugly noise.I told him it was not making any noise when I brought the car to the dealership so I spoke with the service representative. I was furious after paying $1,150.00 on parts they recommended it sounded like crap and felt like crap. To make the long story short I had to leave the car and had to pay and additional $350 in parts that they had forgotten to add to the recommendation list. Never bringing my car for service to LongoToyota anymore.


Excellent Service

4.6
Maritessb on 05/26/2016

Customer Service: 5.0 Quality Of Work: 4.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

I was looking to get a bigger car to fit my family in. I was able to trade in my Lexus hybrid and finance a used Toyota Highlander. Ruben is extremely patient and easy to work with. He was genuinely interested in our needs and was very helpful throughout the negotiation process.


Friendly everyone was helpful wirh the process.

5
Svillanueva27 on 05/24/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

my brother in law referred me to Isaac. He was knowledgeable. He took his time to help me find the perfect car 14' Toyota Corolla great on gas and he got me the LE for the same price as the L. It was my first car and two weeks in I'm in love with it. I text him a couple times and he got back to me within a couple minutes.


Wonderful Service

4.8
lhelena308 on 05/23/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Came here with my family to look at certified pre-owned cars for my first car. Takin was extremely helpful and friendly as I test drove different cars. The overall process of selecting a car and negotiating the pricing took quite a while but he was very patient and got us a good deal on the Toyota Yaris. Highly recommend!


Bought Used Car

5
ggazca on 05/23/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Great salesman. I bought my first car and Takin was very kind and patient throughout the entire process. He offered various quotas which I found very helpful.


Excellent

5
Brigette.bernier on 05/20/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I went in there looking for a car quick and Jose helped me find a car fast and cheaper then what I was going to pay. He was also super friendly and very helpful I have already recommended people to longo Toyota and jose.


Friendly service

4.6
andee. on 05/19/2016

Customer Service: 5.0 Quality Of Work: 4.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Our overall experience has been great, thanks to Jose. He's been very easy with us and friendly, and gave us a quality service. Thank you for the patience, Jose! We'll definitely be back again and looking forward to speak with Jose again on our next car.


Not pushie

4.5
Brian Copen on 05/19/2016

Pricing: 4.0 Overall Experience: 5.0

Go see jose at long toyota hes easy going and maks it happen keeps in contact with you for months thanx jose when I buy my 4th toyota I will talk to jose


Ruben Cardenas

5
Mrs.duran on 05/15/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Great customer service very helpful, knowledgeable, in and out in only two hours. Gave me a great trade in value on my truck and walked out with a corolla. Thanks Ruben Cardenas for exceptional customer service.


Top notch and friendly services

5
Ed28 on 05/14/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Impressive service center and sales team professionism, will definitely buy again from this dealership. Walk out the door in 2 hours with a satisfy certified used car .


AWSOME !

5
Rowder12 on 05/13/2016

Customer Service: 5.0 Quality Of Work: 5.0 Pricing: 5.0 Overall Experience: 5.0

thankyou takin you are the best and very helpful I love my new car I am for sure recommending you to everyone to come here


Good dealership

5
Jamesb on 05/13/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Nothing bad to say, everything went. No sales pressure at all and was able to answer all my questions and even reminded to get oil change done. Thank you!


Great Service

4.8
CarGirl on 05/12/2016

Customer Service: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

This is our 3rd vehicle purchase this year. Each and every time we have been impressed with the whole experience. The professionalism, the knowledge of their product, and the ease of doing business is why we return. Nathan G. did a great job in all areas. We would definitely recommend him.


EXCELLENT EXPERIENCE

5
BARBARA SANTOYO on 05/11/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

PROFESSIONAL SALESMAN; EXCELLENT CUSTOMER SERVICE; UNDERSTANDING OF FAMILY NEEDS; VERY CORDIAL; SENSE OF HUMOR; MADE US FEEL AT HOME; EXCELLENT AT DEALING WITH DIFFICULT PEOPLE


EXCELLENT EXPERIENCE AT LONGO TOYOTA

5
ADILE516 on 05/11/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

PROFESSIONAL SALESMAN; EXCELLENT CUSTOMER SERVICE; UNDERSTANDING OF FAMILY NEEDS; VERY CORDIAL; SENSE OF HUMOR;MADE US FEEL AT HOME; EXCELLENT AT DEALING WITH DIFFICULT PEOPLE


Love love love takins personality! cares for customers not $

5
Jacoboalex on 05/11/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

He is looking out for the best deal you need. Doesn't try to sell you short or more than needed. Straight forward on the type of cars he is selling. Has a wonderful smile! Family oriented! Looking for your best interest! Makes you feel comfortable and happy! Loved his service!


Helpful and Informative

5
evelynagmo122 on 05/08/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Ruben was extremely helpful and informative. I came in unsure of what model or year I wanted but he was very patient explaining everything and showing me different cars. He helped me find the car I wanted at the perfect price!


Helpful and patient

5
alim9192 on 05/06/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Ghaznavi was a very helpful dealer. He was very patient when assisting us in purchasing a car. He ensured our happiness in the deals and recommended the best deal that would accommodate us. He was very patient until we were happy with the deal.


Terrible service and not professional!

1
Upset cusotmer on 05/06/2016

Customer Service: 1.0 Quality Of Work: 1.0 Friendliness: 1.0 Pricing: 1.0 Overall Experience: 1.0

It's the first time ever I NEED to write a review for bad service for Longo. The reason why we keep coming back is only because of the customer service its provided. Until we met this rep. This rep has serious attitude problem and poor communication skill. He doesn't have patience to explain his recommendations of the service you need, he made it sounds like it is our fault because we never asked for the free check up before. When you tell him you are not happy with the solution, he doesn't even give a xxxx care about it. Instead, he would give you sarcastic laugh. Unbeliablely rude.


Easy and painless

5
C. Powers on 05/04/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Second car we have purchased from Longo. Always a great selection to choose from and friendly, competent employees. Neil Polzin helped us get into our 2014 Camry about two years ago and he helped answer several more questions via email for our second purchase. Once arriving at Longo last Sunday, Neil wasn't working that day. Instead, we worked with his partner, David Reyes who really made us feel at home and without pressure. David had answered all of our questions thoroughly and was very knowledgable about the product. There is a reason why we drive over 65 miles one way to purchase our cars and we will definitely be coming back to Longo for our next one.


Painless and smooth

4.8
croptopp on 05/04/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Second car we have purchased from Longo. Always a great selection to choose from and friendly, competent employees. Neil Polzin helped us get into our 2014 Camry about two years ago and he helped answer several more questions via email for our second purchase. Once arriving at Longo from Mission Viejo last Sunday, Neil wasn't working that day. Instead, we worked with his partner, David Reyes who really made us feel at home and without pressure. David had answered all of our questions thoroughly and was very knowledgable about the product. There is a reason why we drive over 65 miles one way to purchase our cars and we will definitely be coming back to Longo for our next one. Thank you for making something I hate doing so easy and smooth.


Es muy bueno

4.8
Ramirez3008 on 05/04/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Te dan muy buenas obsiones te buscan segun tus necesidades y tu presupuesto te buscan llegar al mejor arreglo me atendio jose del solar y fue muy amable y si iso aser mi arreglo bueno tambien la van ke compre me la dieron sin los tapetes eso si fue algo ke no me gusto y se me iso raro


Cassie's efforts were instrumental !!

4.2
estebaninMonte on 05/02/2016

Customer Service: 4.0 Quality Of Work: 4.0 Friendliness: 4.0 Pricing: 4.0 Overall Experience: 5.0

I truly believe that Cassie's efforts were vital to me getting my deal done that same evening !! (Tundra TRD-Pro) There was very little pressure during the entire process, we took it one step at a time ... Cassie went back to the negotiator several times at my request each time he returned he got me some type of discount or perk !! He had a style of communicating that inspired confidence, our trust level was great & ultimately he got me in that truck at a good price !! He was very professional and he took care of all the little details ... Thank you Cassie ... I owe you one !! Thanks for all your help !! Would highly recommend !! Ask for Cassie !!


Isaac is Amazing!

5
MG for TC on 05/01/2016

Overall Experience: 5.0

It is with great pleasure I write this review on our car buying experience today. My husband and I received very friendly service today at Longo Toyota from Isaac Bano. He was extremely helpful, and patient, working on our behalf to get us a car that was best for what we were looking for, and was also a good fit for the budget we were working with. I have honestly never felt so comfortable with a car salesman in my life! Both my husband and I will gladly refer others because of the positive experience we received today.Thank you Isaac, and thank you Longo Toyota!


Great Experience!

5
wsaw1 on 04/30/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Tony Hua was very helpful in finding the car I wanted for a price I was satisfied with. I ended up purchasing a used 2014 Camry XLE Hybrid which is perfect for my long work commute so I am grateful to have a car that will last for a very long time. Tony cell number is (626) 518-2525 he will take care of you.


Takin is Awsome!!!!!!!!!

5
Giomel on 04/30/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Had a really great experience for a first time buyer!! Made it really easy to decide on the car. Worked with us to give us the best deal!!!!! Totally recommed his services!!


WORDS CAN'T DESCRIBE HOW AWESOME TAKIN IS...

5
Sunny (Djsunman) on 04/29/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Takin is not just a sales person but a friend, a big brother to me. From the moment I drove in to the lot in my old camry to the last minute I drove out the lot in my new camry, he helped me all the way through, he made me feel welcomed, loosened up & nervous free as it was my first time buying a new car, we both walked to the lot, browse through the range of cars then picked my favorite color(Navy Blue), did our test drive, had coffee then off to business then finalize our deal, he never once made me feel uncomfortable, in fact he walked through each and every step with questions or concerns I had about my credit, financing, my old car trading, about the warranties and other important services. He was above & beyond, went out of his way stayed off the clock to help clear out my junks from my old to the new car. Cheers to you my brother, thank you so much for your service. I'll definitely be back in the future for more from you. ????????


Family Dealership

5
Bthomas on 04/29/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

The guy who helped me get my car was Ruben who helped my dad get his two cars and was more than willing to help me pick my out. I only spent a little over an hour and got all the paperwork to pick out my car and drive it home that very day.


Had an amazing experience!

5
bellasweetbeats on 04/28/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Takin from Longo toyota was the most helpful, friendliest, person ever. He made the whole experience very easy. I'm so happy with my car. Thanks Takin! You're truly the best!


BEST Customer Service !!

5
BIKEGUY,GIANT10 on 04/26/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Vehicle purchase was for MOM !!! I knew Mom was a little nervous Car shopping alone but after meeting Tony Hua. He explained everything to her and treated us like Family.. Mom and I were Blessed to meet Tony Hua , Happiest I've seen Mom - Thank You Tony !!!! YOUR THE BEST !... Tony Hua can be reached at (Cell) 626-518-2525....


David Reyes King of Customer Service

5
Jsaint56 on 04/24/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We all know it's a business, we all know people have to make money, but the way we do it is important. To be understanding, and to appreciate a customers needs is a major part of Longo's success. David Reyes is a major asset to Longo Toyota. His character and honesty are exemplary.


Great customer service! Got me a great deal!

5
Jocelyn210 on 04/24/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Fist time at Longo Toyota and I had a great experience! I was able to get a great deal, definitely what I was looking for. Takin is a great sales man and definitely cares about the customer. I would definitely recommend my friends to Longo!


Great used car purchase

5
Tomassi00 on 04/23/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I bought a used car from them, very happy with the car. All the folks were helpful- I initially spoke to a guy named Jeff by phone who had compiled all the data on a few cars I had seen in their online inventory, and handed me the info when I walked in. I ended up with David as my sales person, who was nice and strait forward. He made the purchase process just matter of fact. Paid a little more than I wish I had, but still a fair deal for the Camry Hybrid XLE I got. I very much plan to use this dealership in the future, and recommended them already to friends and family. Want a Toyota or Lexus- go to Longo. Want a used Toyota- see my man David.


Great cars, good service

4.8
Tomassi00 on 04/23/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

I bought a used car from them, very happy with the car. All the folks were helpful- I initially spoke to a guy named Jeff by phone who had compiled all the data on a few cars I had seen in their online inventory, and handed me the info when I walked in. I ended up with David as my sales person, who was nice and strait forward. He made the purchase process just matter of fact. Paid a little more than I wish I had, but still a fair deal for the Camry Hybrid XLE I got. I very much plan to use this dealership in the future, and recommended them already to friends and family. Want a Toyota or Lexus- go to Longo. Want a used Toyota- see my man David.


Jose Luis

4.7
OnePaperTiger on 04/22/2016

Customer Service: 5.0 Buying Process: 4.0 Overall Facilities: 5.0

Jose was wonderful, very helpful in the process of trading in my Ford Focus. Experience was mostly painless (still not a cheap thing to do) and we got a good deal on a used 2013 Toyota Corolla. We were able to complete the selection of a vehicle, the trade-in and all the requisite paperwork by the end of the day and drive off the lot in a new vehicle. Thank you Jose!


Great sales men great service

5
Gary74 on 04/22/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I was on the market for a new truck and cassey casteneda made the purchase easy and very pleasant. I highly recommend Longo Toyota and specially cassey to all you new buyers or if you are in the market for a new/or used car. Cassey knows his business, he is flexible and understands your needs. He walks you through every step with ease even pairs your phone to vehicle. I have no doubt that I will come back to buy another car here again.thanks for all your help Cassey.


Courtesies, space, fairness, professionalism

4.8
OnePaperTiger on 04/22/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Jose was wonderful, very helpful in the process of trading in my Ford Focus. Experience was mostly painless (still not a cheap thing to do) and we got a good deal on a used 2013 Toyota Corolla. We were able to complete the selection of a vehicle, the trade-in and all the requisite paperwork by the end of the day and drive off the lot in a new vehicle. Thank you Jose!


Very Dedicated To his Customers!

5
LynnPlace on 04/20/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I felt really comfortable leaving my father in Takin's hands. He was knowedgeable, straightforward, and fought for what my Dad wanted in a car deal. It's great to see my Dad this happy, and I don't think he would be this way without Takin's assistance!!


Best car experience

5
Dude on 04/19/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Best car buying experience. I got there early and was able to view inventory and when ready to discuss the car I liked, I was able to talk to David Reyes. He was very informative and provided great feedback. Will come again for next vehicle and recommend to anyone looking for a car


Issac Banos and Longo - Don't Go Anywhere Else

5
RAV4 Buyer on 04/19/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We spent a fiull Sunday driving all over SoCal being pressured to buy very used looking cars..Then we stopped at Longo. Isaac showed us a RAV4, that looked brand new, with low miles at a price we could afford. From the test drive to driving away in our new car, Isaac and the entire Longo team were friendly, no-pressure, helpful and honest. We left 100% satisfied, and that does not happen very often at a used car dealer. Save gas and time and make your first stop Longo, and go see Isaac - one of the best experiences I have had buying a car.


Toyota Experience

4.8
Viola63 on 04/17/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Isaac Banos was a Great salesman in our venture for a second car , as a matter of fact this has been our 3 Rd car we have purchased through him. It's always a pleasure and very pain free procedure ! We will recommend him highly ! Thanks Longo Toyota and ISAAC !


Very knowledgeable and Patient, awesome

5
Lanyhdz on 04/16/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Very knowledgeable and Patient, awesome Salesmen. Gave us plenty of finance options, not pushy at all. Ask for Takin Ghaznavi highly recommended! We will come to him again next time.


TONY HUA made the experience Great!

4.4
cpaterson812 on 04/16/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 3.0 Overall Experience: 4.0

Worked with Tony Hua in the used care section. Tony was awesome! Very attentive, helpful, and caring. Only complaint would be with his "management". Kelly Blue Book is apparently different for dealer compared to what is online (public) - debatable. Tony's management only came down $1,000. Overall, Tony made the experience great! I would highly recommend to buy your next vehicle through him.


Quick straight to the point great experince

5
Gmccruz on 04/15/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Very helpful fast great job amazing price i left very satisfied. He took us around the dealership to see how it all works and why we should trust their car service also that saftey is important to them because they check the frame of every i highly recommend david he made you feel good about the process


Great Time

5
James Valdez on 04/13/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I hate to shop for a car but my dealer did a great job with the process. We started at Lexus and moved to Toyota. We found the car we want at the price that is good for us. It was a joy.


Great customer service

4.8
Jazzmyn02 on 04/13/2016

Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Takin was great he got us the vehicle we needed with a great rate. He gave us some great insight on building our credit I would definitely recommend this dealer as well as our sales person to our friend


Excellent service

5
xavi82 on 04/11/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

David Reyes was very helpful and found the right car for me and my family. She showed me everything of all the cars we tried, adviced me and gave me several options to evaluate. At the end I decided to buy with longo, in part, because the good customer service. Thank you


Aeesome

4.8
Mama 123 on 04/10/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Felt no pressure. Was a pretty easy negotiation. Easy to understand sales persons. Very friendly.Clean. Easy to find. And a good selection to choose from


Great service

5
Jorge 1977 on 04/10/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We had an exeptional experience, Takin our sales agen was very helpful we made an educated purchase and he provided lots of information for us to make experience. The service over all was great. Thank you


Outstanding service

5
Katiebl on 04/09/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Can't say enough about Isaac - he was so helpful - would highly recommend him and Longo . JJ in finance was also very helpful. Great place to do business.


Great price, great sales person

5
panixjason on 04/09/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My sales Takin was great and offered me a great deal!l. I went to a few other locations before stopping by at this one and the prices offered by the other dealerships were such a ripoff. Thanks to Takin again for getting me a great deal.


Friendly Knowledgeable Patient

5
Damon Miears on 04/09/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Takin is friendly, courteous, personable & gracious. He made us some delicious tea. He gave me a great interest rate & explained everything clearly. Longo Toyota rocks!


Friendly, Caring, and Professional

5
RonnieLee on 04/08/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Came to Longo to see selection, not buy a car. Takin was professional and not a usual car dealer, I returned two days later and Takin got me the car I wanted and needed. Thank you.


Sour circumstances turned Sweet

5
KyleK on 04/08/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We were at Longo Toyota under unfortunate circumstances. Our first car (which was purchased at Longo!) was totaled in an accident and we were on the hunt for a new car we had seen online. Fred kindly approached us and showed us into a 2012 Yaris. Her was super helpful through out the process and was able to answer all questions and concerns! We also had the unique opportunity of meeting his wife (who was getting an oil change!) and it ends were a big old happy family by the end of our visit! It was an absolute pleasure working with Fred and I have already refered him to a friend! Hope they get to come by and have just as good as an experimencr as we did!


Great service

4.8
Asimaliakbar on 04/05/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

When i thought it was going to be impossible for me ti get a car, takin was able to get a great deal for me.


Simple and easy process

5
Carrazv on 04/05/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I really enjoyed my car buying experience at this dealership. David was very friendly and helpful. I didn't feel pressured or didn't feel they were deceptive like other car dealerships. I would definitely recommend this place to my friends and family.


My experience with Longo Toyota

4.8
Paris215 on 04/04/2016

Customer Service: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

I would like to thank Jose del Solar. He was very helpful in assisting me buy my first car. He took me on a test drive and I fell in love with my car. I will definitely tell my friends to go to Longo Toyota to buy their car.


Friendly and professional experience.

4.6
Throwaway123 on 04/03/2016

Customer Service: 4.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

The visit to this dealership started with some browsing around followed by a strange mixup of none of the sales reps knowing whose turn it was to assist us, but Takin was apologetic and pleasant regarding the situation. There wasn't much leeway in discussing the price, which he insisted was already heavily discounted, but nonetheless the final price was agreeable. Overall a good experience, would come again.


Great salesman to work with.

5
panamena on 04/03/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Isaac Banos is great to work with and very respectful of our views. He listened to our concerns and worked diligently in meeting our demands. Gracias Isaac


Salesman Takin at Longo Toyota

4.8
Jnsediles on 04/03/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

After much internet research I ended up at Longo Toyota as my first place in shopping for my Toyota. The dealership itself is a large place with a huge inventory so I was optimistic. However, the best part of my experience was working with Takin Ghaznavi. From beginning to end he was very nice, knowledgable and open to answering any of my questions. This was one of the most pleasant car buying experiences I have ever had! Thank you Longo and thank you Takin!


Thanks Nathan!

4.8
Ruiz1990 on 04/01/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Easy, and hassle free process. I was able to get into the dealership, look at cars, and make a (not rushed) decision! Thanks again, Nathan!!


2014 Camry SE

4.8
mc on 04/01/2016

Customer Service: 5.0 Quality Of Work: 4.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We called to see if a vehicle we wanted was available; we were told by Patty G. it would be and it was when we arrived. Isaac Banos assisted us and was thorough, professional, and did his best to expedite our sale. I am very satisfied. The car wash was adequate but missed areas around the back and front windows.


Excellent service

4.8
Hassan on 04/01/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

I had the best car buying experience at this dealer.The sales man was awesome! I will definitely come back and recommend to friends and family.


Efficient and Unpressured

5
Love My New Sienna on 03/30/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This was probably the best car buying experience I've ever had. The sales rep was incredibly professional, efficient and I didn't get pressured with "upselling" like I have in the past at dealerships! The customer service was great and all of my questions were answered honestly. I have nothing but positive things to say about the experience.


The staffs are friendly

5
longo toyota on 03/29/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

The staffs at Longo Toyota are very friendly and helpful. i got answe all the question i got stuck and the staffs friendly and fun. My friend and me are first time here but we enjoy it.


Professional, Patient, Thorough_Fantastic Customer Service

4.8
Silva82 on 03/29/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Isaac BanosHandled himself very professional we found him to be patient and very thorough with the answers to our questions, both my wife and I are very satisfied with our purchase.It's always satisfying knowing that the sales rep has confident in answering questions pertaining to the sale, Mr. Banos is that kind of individual and we recommend him.


Great experience

5
BSGoodall on 03/28/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This was my first time ever visiting Longo and I had such great help from ALL of the employees. My purchase went so well and I was provided with the best deal to suit my budget. I would most definitely recommend seeing Fred Williams if you're thinking about buying a car. He was so amazing and provided legendary service!


Takin is amazing

5
Jiayuankang on 03/27/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Came to Longo for a great deal, and Takin really worked so hard for me and got what exactly I asked for. He is a gentleman and such a nice salesman. Thank you Takin


Excellent customer service

5
Rvolkert on 03/26/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

This review is about my car buying experience at Long Toyota with Nathan Gallaher as my sales associate. Nathan went above and beyond in his service to ensure that I felt comfortable throughout the entire process of buying my car. He answered all of my questions, listened to exactly what I was looking for, and targeted those specific cars. This helped me in my selection to finding the perfect used car for me without waisting my time. This process has made buying a car from Longo Toyota a pleasurable experience and because of Nathan's superior customer service I will be recommending all my friends and family to shop at Longo. Thank you!


BUY FROM THE BEST....FRED WILLIAMS

5
Sue Gines on 03/26/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

We have purchased our 1st Toyota in 1987 with the help of Fred Williams. He makes it possible for us to get a valuable,reliable transportation. Since then we have always trust him and purchased Toyota cars only. Thanks Fred Williams, your a good friend,always care for our needs.


Drove from San Francisco, Hands-Down Worth It!!!

5
Joel Frederico on 03/26/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Fred Williams is consistently the best salesperson I have ever interacted with. I drove down from San Francisco to buy from Fred. He listened to my requirements for a new vehicle and instantly knew what I should get. I spent the next week doing research on every make and model- and he was right. Fred is always available, responsive, cheerful, friendly, helpful. He gave me a very good price, helped us through the process, and made it as smooth and seamless as possible. If Fred is still working when by the time I need a new car, I will be back. He has sold our family all of our cars and have only ever been happy with Toyota. This dealership clearly values its employees and their relationships with their customers, as I see exemplified every time I talk with him.


Bought a certified Camry

4.6
Crest100 on 03/26/2016

Customer Service: 4.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

We bought a certified Camry, the salesperson was knowledgable and helpful, worked with us to come to an agreed price and did so in a timely manner


Superior customer service

5
Rvolkert on 03/26/2016

Customer Service: 5.0 Quality Of Work: 5.0 Pricing: 5.0 Overall Experience: 5.0

This review is about my car buying experience at Long Toyota with Nathan Gallaher as my sales associate. Nathan went above and beyond in his service to ensure that I felt comfortable throughout the entire process of buying my car. He answered all of my questions, listened to exactly what I was looking for, and targeted those specific cars. This helped me in my selection to finding the perfect used car for me without waisting my time. This process has made buying a car from Longo Toyota a pleasurable experience and because of Nathan's superior customer service I will be recommending all my friends and family to shop at Longo. Thank you!


World Class Service

4.8
Sean128 on 03/26/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

My sales consultant Nathan was extremely delightful to do business with. He understood my budget constraints and did what he could to get me the best possible deal. Despite the back and forth on my part, he was patient, understanding, and honest. In the end, I am happy with the outcome and believe he had my best interest in mind through the entire process.


Best Salesman Ever!!!!!

5
Nessa11 on 03/25/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Jimmy provided the best service ever! He was funny, very knowledgeable, patient w/me, & honest. I felt like he provided advice as a friend & not a salesman, which is why i love coming to Longo. I will definetly recommend Jimmy Htun to anyone interested in purchasing a vehicle you will not regret it. Thank you Jimmy for my 2015 Camry!!!!!


Looking for Used Car

5
sierrawest on 03/22/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I was looking for a used car under 10k and Jimmy was able to work with my down payment and get me a monthly payement I could afford.


Awesome

5
ParedesFamily on 03/18/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Fred Williams was awesome. we have dealt with him before and that's why we went came back to him. he went out of his way to help us.


2013 Toyota Prius that I love !

5
maiascar on 03/17/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Jimmy Htun helped me buy my Certified Pre-Owned 2013 Prius. He was nice, knowledgeable and funny ! Jimmy got me the price I needed and 0% Financing for 3 Years ! I love this car ! Although I live in Santa Monica , it was absolutely worth the drive to go to Longo Toyota Scion ! They had a huge Inventory and were ready to do business. Thanks Jimmy !


Great service.

5
AliceV on 03/14/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

David Reyes provided me with excellent service. He was patient and professional. He was honest and worked hard to give me a great deal. David was respectful of me and, most importantly, my budget. He was a pleasure to work with. I also wish to commend Fred Williams, who was just as professional and respectful on the phone before I came down to talk to David.


Sales service

5
Abel56 on 03/13/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

The salesman was most knowledgeable sales person I have ever dealt . His professionalism is beyond the 5 star rating. He is beyond outstanding. Ty ty


Completely turned my first time car buying experience around

5
Jonathan Hernandez on 03/13/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I want to say that Marcos Viveros of Longo Toyota Scion completely turned my experience for the day around and restored my faith in the car sales world. I had received terrible and disrespectful service from a DIFFERENT dealer I decided to visit, prior to an appointment I had made with Marcos, and I ended up regretting it. They pulled the old "bait and switch" on me and tried to get me to agree to a ridiculous term and payment option. Also, they made me feel insignificant as a buyer when I decided to back out the deal due to personal doubts during signing by acting out in ways unbecoming of a business representing a brand such as Toyota. With all first-time buyers there is a lot of apprehension, anxiety, confusion, and a willingness to feel like they actually made the right decision. After that experience for the day, I was questioning if the 40 minute drive out to Longo Toyota would even be worth it. Thankfully, it was. Immediately upon meeting Marcos and being in the Longo Toyota environment, I felt a different environment. He treated me like a human and not like a big fat money sign. Even though the car I was looking at wasn't extremely expensive (about 12K retail), he used extreme professionalism with me while promptly answering all of my concerns and questions. That is true customer service. Even when other customers began flooding in and he received pages, he immediately got other associates to assist them and stuck with me during my first car buying experience. I really appreciated that. It made me feel like, no matter how much I was planning on spending, my satisfaction was important, and it was placed above the desire to sell the most expensive car. I understand that car salesman are there to make as much money as possible, but as a representative of any business whose customers have access to so many outlets of media, you'd expect that the great customer service offered by Marcos Viveros of Longo Toyota Scion would be found everywhere. But sadly, it isn't. Marcos did as much as he could to get me the best deal possible and didn't add any unnecessary fluff to the transaction. Even during the expected waiting during the process of buying, I felt patient and comfortable knowing I could trust the knowledge, respectfulness, and professionalism of this salesperson. I recommend anyone who may have had a not-so-great experience at another dealer to come into Longo Toyota Scion and ask for Marcos! He is a straight forward guy who will work with you and help you get what you came for, a new vehicle with some peace of mind and support of a great business. Thanks Marcos! I'll be back and I'll send my friends!


Great service

5
Keith Mcdaniel on 03/11/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

My service was good I really got help from my dealer. Great service best I've ever had


Takin is awesome!

5
scasas93 on 03/11/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I came to this dealership as a first time buyer and takin made my trip here worth it! He sold me a nice car with an awesome deal I couldn't say no.


This man was great. He really helped me get s car

5
Keith316 on 03/11/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My dealer is very good he really helped me out and gave me a great deal. It was 2 days before my birthday and he really helped me out I really appreciate all of his help.


Excellent welcoming environment

5
Pinchedoyers on 03/11/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Very straight forward , sales rep made it clear to possibly give me the best deal he could for my situation. I recommend to anyone to come for a great deal.


Easiest vehicle purchase ever!!!

5
Julio70 on 03/10/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

After searching for a vehicle to buy, my father finally found it at Longo Toyota. He reached out and spoke to David Reyes who initiated the process of visiting the location and seeing the vehicle. Because of a potential language barrier, I went with my father. David was very friendly and courteous...not overly friendly, or fake at all like some other dealerships. The entire process was easy and it did not take long at all. Bill Blanco helped us in finance...he too was great. Their efficiency made this an enjoyable experience.


Purchased 2015 prevously owned Rav4

5
psnyder54 on 03/09/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This is the second time I have purchased a vehicle from Longo Toyota, their sales staff is awesome! I wouldn't go anywhere else and I would recommend Longo Toyota to everyone I can.


Best salesman ever!

5
Skylinegtr34 on 03/09/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Thanks for the help, we're happy with the car! The best deal for a used Prius around! Couldn't be happier, Thank you so much!!


Very friendly and helpfl

4.8
Justin Ta on 03/08/2016

Customer Service: 5.0 Buying Process: 4.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I felt like they had my best interest in mind and they welcomed me like a member of the Toyota family. Was not expecting much with my credit but They got me in to a 4-Runner.


Excellent salesman

5
Duc Bui on 03/08/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Jimmy is very nice and very professional. He helped me purchase my Prius. I love it. Ask for Jimmy Htun when you come to Longo Toyota


Isaac Banos

5
yeni0207 on 03/08/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Truly loved the way he attend me and my mom very patient and respectful defenitly would recommend this place loved this place if I could I would rate a 10 thankyou for everything the experienceexperience went better then what I thought???????


Experience During Purchase

5
Mario on 03/08/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I recently purchased a vehicle with Brandon Cruz sales person at Longo Toyota. Brandon is a true professional who demonstrated integrity and did an awesome job. Five star hassle free experience. I highly recommend him to anyone looking to purchase a new or used vehicle.


Friendly and great Customer

5
scionFRS4ever on 03/08/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Very friendly and helpful. I felt like they had my best interest in mind and they welcomed me like a member of the Toyota family.


Great friendly service

5
Wendee32 on 03/07/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Came into dealer expecting to be hassled NOT the situation at all. I was greeted by Takin. He was extremely patient and explained until we understood everything. Was not pushy at all tried and succeeded in everything we were asking for. Great car buying experience. Would reccomend Takin and dealership to anyone. I will be back soon for a great deal for me.. ??


Best var buying experience yet!

5
jjett8418 on 03/06/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I dealt with Fred Williams from Longo's Internet Sales Dept. He was referred to us by a friend. Fred was extremely helpful and professional. He was knowledgeable as well. We didn't have to haggle back and forth then deal with the sales manager. We just delt with Fred who gave us the best price he could, which was fair.


New Prius owner

5
DS on 03/05/2016

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

First time Prius buyer. David Reyes answered all my questions with direct answers. He worked with me to find the best car and deal for my needs. This purchase was as smooth as I could imagine from a large dealership. David was very accommodating all around.


Friendly, helpful, like family

5
Corollaguy84 on 03/04/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Issac Banos And The Team At Longo made us feel welcome the moment we stepped onto the lot. The financial people were friendly and professional. Not scary like I thought it would be. Being a first time car buying this made me proud to now be part of the longo Toyota family and I will definitely be buying my next car from them


Good Experience

5
ShawneM on 03/04/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I had a wonderful experience working with Isaac. During the negotiating process, I found out Isaac's the father to a fellow US Marine. He took good care of us and went out of his way to be helpful after the purchase to get us some extras. I would recommend working with him on your visit to Longo Toyota, especially service members. Semper Fi.


Great buying experience

5
Hgsanchez27 on 03/03/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Hooked me up with a great price and a great car. Was a pleasant experience interacting with him. Knowledgeable about the vehicle youre interested in and extremely friendly


Amazing service easy and painless

5
Rtobar16 on 03/03/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Went in to get a vehicle and was a pleasure to link up with David Reyes, he helped my wife and I choose a vehicle for our family. The transaction was a breeze and we were in and out quickly. David showed patience and knowledge to every question we had and answered them very professional. No doubt in my mind we made the correct choice in working with David who is an asset to Longo.


David was extremely helpful and very nice

5
Brandieholguin on 03/03/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Would definitely recommend friends to come here for a car, especially to David Reyes. He was very helpful and very friendly. Good place to get a car.


Buying a car

5
Mrfilms16 on 03/03/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Cassey castaneda at Toyota got my car with great price come to him to get ur car. Was great experience with this sales person. 100%


First time buyer

5
Jennifer on 03/02/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Being a first time buyer i have to say this was a very good experience. Takin Ghaznavi was very helpful and informative. I came and left with my new car knowing i was well taken care of. I will definitely recommend my friends and family here especially to Takin.


$36,288

Mileage: 82134

Color: Black

Transmission: 6 speed Automatic

Body Style: Pickup

City: El Monte, CA

Engine Type: 5.7L V-Shaped 3UR-FE

$32,988

Mileage: 18266

Color: Silver

Transmission: 8 speed Automatic

Body Style: Sedan

City: El Monte, CA

Engine Type: 3.5L V-Shaped 2GR-FKS

$17,888

Mileage: 33028

Color: Blue

Transmission: Automatic

Body Style: Sedan

City: El Monte, CA

Engine Type: 1.4L In-Line LE2 -DI: Direct Inj

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