Longmont Ford

NICHOLAS IS THE BEST Truck from CO to SF. WHAT???

I ordered a vehicle from all the way in San Francisco Ca.As anyone would ,I was confused about how to make things work.Nicholas George ,his management team, and delivery service were able to connect me with my new vehicle(2015 Fold F150 Eco-boost)for the lowest price I could find on this side of the country on the the truck and shipping.When it got here , there was no catch.They aim to please, and they get a quality job done in difficult circumstances

Great Car Buying Experience

I highly recommend contacting Steve Allen if you are in the market for a new or used vehicle. Steve was knowledgeable, upfront, and honest in answering all my questions. He stayed in contact with me and updated me about the vehicles I was researching online. The dealership is a couple hour drive from where I live, but I don't feel like I wasted any time by checking out Longmont Ford. I got a GREAT price on the vehicle that I wanted and had a good overall experience. Thanks, Steve!

Great customer service

I went into Longmont Ford to buy out my lease and my car salesman Anthony Nieto did a great job. I was nervous thinking it was going to be a hard process but he did great job and made sure I could get the best deal for my buy out. Very nice young man to work with and had great energy! I definitely recommend Longmont Ford and Anthony Nieto. Thank you for helping me buy out my lease and making it a great experience .

No pressure

We loved our experience at Longmont Ford. There were plenty of vehicles to choose from and we felt no pressure to buy. Anthony worked with us until we were sure we knew what we wanted, and it took an entire evening. Thank you to everyone that helped us!

My test drive

I went to this dealership to drive a Ford C Max. The sales person was very informative and helpful as my wife had not even seen a C Max prior to this visit.I would recommend this dealership to anyone looking for a new or used car.

Saleman Greg and Finance Mgr. Chas excellent

I purchased a 2015 Ford F150 XLT from Longmont Ford. Their prices were excellent. Dealing with Greg Milczuk was very friendly and pleasant. Thanks Greg. I have never commented on dealings with a Finance Manager but dealing with Chas was very exceptional. He was very professional and understanding from A to Z and worked to make sure all was satisfied with the deal. Thanks Longmont Ford for having these 2 gentlemen working there. They definitely took care of us very well and we will be back for our next purchase.ThanksSalvatore DiSalle

Service dept sucks

My daughter took her car in for warranty work and was charged for a part they broke .Don't go here

My car was returned worse than when I dropped it off !!!!

This is the worst dealership and the very worst service center. I brought my car in on a recall for the clutch they ended up giving me the car back worse than I brought it in and now they want to charge me 450.00 more to fix what they broke I have proof they broke it.

2013 Ford F-150 Purchase

Great truck buying experience with Greg Milczuk. Very easy to work with and decided on a price that worked for the both of us. Greg answered all questions in professional & timely manner. Highly recommend Greg and the sales team at Longmont Ford.

Greg was awesome!!!

We genuinely are completely satisfied!!! We have bought and sold cars all our lives. Working with Greg Milczuk and Longmont Ford totally dispelled all the car sales horror stories you hear about. We showed up for our appointment knowing what we wanted and what we were willing to pay. To our surprise Greg and his sales manager did not play any of those back and forth games. We quickly signed the paperwork and left with a beautiful red 2017 Ford Escape. Thank you, Greg!

mknight

Salesperson was great and had a overall wonderful experience.

Professional and helpful

Rich was professional, knowledgeable and efficient. I recommend him to anyone looking to purchase a vehicle. Thanks for making the buying process simple.-Boyd V

Darren was great!

Just bought a new F150 Platinum and Darren was super patient and kind through the entire process. Really appreciated working with this dealership and Darren!

Love my truck

Go see Andy. Great friend, honest, caring and willing to go the extra mile for anyone. Thanks again to everyone at Longmont Ford for all their hard work.

Verry "HAPPY" with customer service"

The two times I stopped just to browse on my own & I was approached by the same salesman. Each time I expressed that I was just looking on my own to give my husband some ideas. I "Loved" how the salesman respected my wishes & stated if I had questions to just ask. We met with the salesman after work & miraculously got the vehicle we wanted in the color we wanted & fully loaded because it was just being traded in. We were completely blessed.

Amazing Customer Service!!!

I have been working with Andy for a long time, he has always taken such great care of me and I know that he will help me make a great decision for me and my family! Call Andy!

Awesome experience

Andy alore was awesome to work with helped me out as much as he could very good experience definitely will go back to Longmont ford in the future

2 new cars from Andy

We have purchased from Longmont Ford before but 1st time having the pleasure to work with Andy. We stopped by a few times and told him what we were looking for, price range, etc. we did not purchase for over a month and the main thing here was no pressure or games played. We stopped by again in early August and wouldn't you know it we purchased 2 brand new vehicles on the same day. Great service and Andy worked with us to get it done and actually delivered the 2 vehicles directly to our home the following morning.

Rudest service department

Worst ! Rude service department - treat you like your bothering them no time to help you! Will never deal with this place again!

Not a good experience

My experience. Bought a 2011 Ranger here - went fine, decent price. After 4 years had a flat tire and discovered the spare tire did not fit this truck. To get a wheel and tire they charged me $228 for the wheel and $147 for the tire. Stupid of me not to go elsewhere. I could have gotten a wheel for $60 to $100 and the same tire for $73. I spoke with a sales person who basically questioned my story about not getting a spare that would fit when I bought the truck.

Quick, easy, and simple.

My family just purchased a used 2008 Mustang GT from Steve. He made it quick, easy, and simple. We all love the car and appreciate his help so much!

Longmont Ford, Our choice for Sales and Service on our Ford

Three things we look for and appreciate in a Salesperson... 1 They know the product they are selling. 2 They are personable and easy going. 3 There are no high pressure tactics employed. Darren Berkow scores highly in all three categories. Darren's background as a Ford Service Technician gives him insights that you can't put a price on when working with a salesperson to make the best purchase possible. He assisted us in finding exactly what we were looking for after a brief discussion of how we intended to use our newly acquired F-150. The truck is everything I have been looking for over the past few months. We highly recommend you ask for Darren if you are headed to Longmont Ford in search of a fair deal. We were introduced to Longmont Ford about seven years ago when I took our 2002 F-150 in for service. I've been a loyal customer since that time. Their staff is top-notch, in our opinion.

Buying Used

Had a very pleasant experience working with the team at Longmont Ford. Darren Berkow was great in helping me dialing in a fair deal with competitive pricing. The entire process was seamless.

Buying

I would like to thank Longmont Ford for a great experience and very helpful salesman Ed Trejo who went above and beyond our expectations. We will definitely be back.

Excellent Customer Service

I have purchased several vehicles from Longmont Ford, and have had nothing but excellent customer service. This purchase was nothing different. I will be a lifelong customer to Longmont Ford.Thank you,Herman Vigil

Best dealership we have ever dealt with

This dealership was by far the best we have ever came across, and we have dealt with many dealerships. The professionalism and the high standard of customer service was sensational. Ed and Dustin Sappington were both great to work with. We have never went through such a smooth transaction with a dealership. We have had our truck for a week now and couldn't be happier.

Very good car buying experience

I am a return customer stand up honest car salesman and great experience.

THE BEST CAR SHOPPING EXPERIENCE EVER!!

Darren Berkow was one of the two most helpful people I have ever come across in the cars sale business!! This man not only took total responsibility to find me the amazing truck I decided to purchase, but also stood behind every word he said (almost unheard of in the car world). I would give more stars if at all possible, this man deserves a promotion!! Darren, I greatly appreciate the help you have provided. Secondly I would like to thank rich McAllister, thesee two guys are by far the most amazing people to help anyone with a big purchase, you both have done me great justice, thank you!!!

All positive!

I was very pleased with my experience working with Rich Waters. He went above and beyond to help me with my purchase and maintenance questions. He has a tremendous knowledge of vehicles - bumper to bumper! Truly and asset for the customer and the dealership.

3 Thumbs Up!

My Wife and I recently purchased a 2009 Pontiac Solstice from Longmont Ford. The car is "cherry" and feels like new! Almost seemed 'too good to be true'! Greg Milczuk showed us the car, then Rich Waters walked us through the purchase paperwork and recommended a visit with the on-site Allstate Agent (Tom Plott) and an independent mechanic to evaluate the Solstice. Dustin Sappington pulled the financial elements together. We were more than pleased with the professionalism of this entire team. Later, LF called to say they had discovered an extra key and fob which they mailed to us. 3 Thumbs Up!!! We are definitely impressed with Longmont Ford! And, the Solstice will be cruisin' down Main St in Longmont on July 23rd during the classic car cruise. GREAT JOB, Greg, Rich, and Dustin! T H A N X !!!

Thank you

Just purchased a new Ford 150. Darren Berkow. was our salesperson. He was knowledgeable, courteous, and more than willing to work with us. We liked his "no pressure" style and would definitely recommend him. Thank you for a pleasant buying experience. .

First time Ford buyer - Excellent buying experience.

We have purchased a used F150 from Longmont Ford. The sales experiences was one of the best. Never felt pressured, patiently answering our questions, and giving us the time to make the best decision for us. We arrived right at closing and Steve Allen took his time with us and never made us feel like we were inconveniencing him. I would use Steve in the future and believe he is a huge asset to the Ford family. Thank you

Outstanding buying experience with Steve Allen

We bought a F150 truck at Longmont Ford on June 29, 2016. We had an absolutely outstanding buying experience with the salesman, Steve Allen. The shopping and purchasing experience was very positive and this was all due to the expertise and professionalism of the salesman, Steve Allen. He answered every question we had and knew everything about Ford trucks. We will not only return to the dealership with our business but we will recommend Steve to friends and family!Bob & Jan

Dishonest dealership with no morals

We made a deal on a 2016 F350 DRW my trade is broke down in Moab. Sales manager Jeremy Lindstrom and sales rep.Sean Queen were made fully aware by me and by Moab Ford of the engine failure of my 2008 F450. Jeremy talked to them at least 3 times that I know of. Sean talked to them 1 time that I know of. They knew fully that the engine had some sort of a failure and that it has not been torn down yet and inspected for any kind of coverage by Ford. Since I had a vacation already paid for at Lake of the Ozarks I accepted an offer of literally thousands less then my f450 was worth. Dealer and I signed necessary documents and I received temporary registration keys, bill of sale, purchase agreement etc.. A storm passing overhead stopped me from taking my new truck home (much to my regret) so I asked Sean if I could leave it here overnight and he agreed. Next morning I went to pick up my truck and to my surprise it was "pinned" inside and I could not get it out. Seems as though the general sales manager Pat Grooms did not like the deal that all parties agreed and signed to and the 3 of them tried to "bully" me into signing additional "I owe" documents even though they already knew we had a deal and the condition of the trade and I took close to "rough trade in value" on NADA site. We have a legal binding agreement and everything was disclosed by me about my trade and verified by another dealership..Jeremy was fully aware of the f450 as he was in contact with the dealer that had it in service. Now Pat Grooms thinks he does not have to abide by a legal binding contract and un confiscate my new truck. If a buyer wanted to unwind a car deal a dealer would not let them and they should play by the same rules. Just because now they think maybe they made a bad deal they still need to abide by the agreement we have. I have contacted the Ford Customer Care, The Longmont police department, and I just filed a complaint with the State Attorneys office, I am waiting to speak with my private attorney. I have literally bought over a hundred new vehicles over the years including Harleys, Super Duty's, American and European cars and exotics, not to mention high dollar boats and I can honestly say I have never seen anything like this. I have never ever posted anything about another human being on the internet but Pat Grooms is one shady character with absolutely no morals what so ever!!! Ford is an exceptional company with some exceptional products and employees, how and why this man ever got employed by them is beyond me, they should cut bait and run! I will update this when appropriate.

Ed Trejo is the best employee

Ed Trejo went above and beyond to help me get this car. As long as he is at Longmont Ford, I will keep coming back.

Longmont Ford

All of the staff at Longmont Ford were very helpful and knowledgeable regarding the new car I looked at.I highly recommend this store. Thanks!

Great service

I bought a new truck from Steve Formby at Longmont Ford. He was very helpful finding just what I wanted and needed. He didn't try to sell me something I didn't need. Sending all my friends to Steve. Thanks Longmont Ford and Steve for making it a pleasure to buy a vehicle.

Love my Ford Escape

My experience was great! Elya was awesome! I will definitely buy here again.

Very helpful

Andy was very friendly and particularly helpful when I went to buy a car at from him. He even went out of his way to make sure I got the spare key from the previous owners. I don't think I've ever reviewed anything online, but with the extra work he put in after we made the deal, it's the least I could do. I would certainly recommend working with him if you're looking to buy a car here.

Wonderful service and help

We were so lucky to have gotten Darren Berkow to help us with getting our F150 pu. He was very patience, helpful and just a wonderful person to work with. It really made it so much easier with his help. MR

Great experience, good deal on a great car

After looking for a Ford Escape for several months in Denver, we found a great deal on the perfect car in Longmont, very worth the short drive! We had called ahead and had the car ready for a test drive, Codey was super friendly, not pushy at all and very knowledgeable about the car, he was great to work with. Everyone we dealt with was very no-pressure and really felt like they wanted you to end up with the right car at a rate you were comfortable with. Codey Gray was a great salesperson who helped us get a great deal on the car as well as a great deal on my trade-in. Have not had any experience with the service shop but as far as a sales experience would highly recommend Longmont Ford!

Easy car buying experience

Had to buy a new car as ours was totaled in an accident. Many of the auto dealers did not have the car that they advertised, often times it appeared that the listed vehicle was "bait" just to get us into the store. Not only did Longmont Ford have the car, but it was as advertised and the sale was quick and easy. Thank you for helping us out Elya!

Great Experience with Longmont Ford

Went to Longmont Ford looking for a Ford Focus ST on May 25th. We were looking for a car for our son that would be affordable for him after graduation. Our Salesman Codey worked really hard to make sure we got the deal we wanted. Would recommend Codey Gray as a salesperson and will be back to buy another car when we are ready. The McKinney's

Quick, easy, fair

We went to Longmont Ford on Memeorial day looking to get into a ford Focus. We worked with Steve Formby and he was great. He got us into exactly what we wanted and it was easy and very quick.

Great experience with Darren

Darren Berkow gave me a great experience at Longmont Ford. He was very patient with my selection of an immaculate F-150. Having a background as a technician, Darren is the right person to answer your questions. He is the non-typical sales person in the sense that he gives you the space to think and to answer your questions as needed with no pressure. If you are interested in a vehicle, talk to Darren.

Andy is awesome!

Andy Alore made my car buying experience quick and easy! Very knowledgable about the vehicles on the lot and has an answer for everything!! Highly recommend this dealer!

Great salesman to work with

I cannot say enough nice things about Andy. I came to Ford to check out a Ford Expedition. Andy was the first one to approach me. He was very friendly, not over the top at all, and made me feel comfortable. He showed me the two Expeditions they had on the lot. I was really impressed. I called my husband on the way home and told him all about Andy and the car. He then went after work and test drove the car. We proceeded to work with Andy and he found us the car we wanted. He has been really helpful in answering any questions we had. And he always responds to concerns through text very promptly. Andy is awesome! That's all there is to it.

They are fair and friendly

We couldn't be happier. We have been looking for a truck for a LONG time and dealt with a lot of shady dealers until we found this place. VICO ANTILLON is an HONEST car dealer (I know, an oxymoron to some) and the entire staff that we met were really caring people. They were not just salespeople, they were like family. They wanted to know our needs and concerns and did everything in their power to meet our expectations. We didn't get quite as much as we wanted for our trade-in, but they tried to match the price as best they good. Moreover, the price that we received on our used vehicle was the best out there and that's what caused us to take the trek to Longmont. It was well worth it. There won't be any buyer's remorse from us. They have earned our business for life. I don't say these things lightly. I am an avid believer in writing honest reviews and I thank those who do the same.

Andy Alore IS Customer Service at it's best

I've gone through Andy twice to purchase cars. The first time I was in a bind financially, had two kids and a failing vehicle. Andy helped put me into a car I could afford that would be safe for my family. He also advised me about what to do with my old car, the route that would be most profitable to me. Four years later I was in a much better position. I came back to Andy(even having moved 4+ hours away). I purchased a new Ford Expedition and couldn't be happier. Andy's integrity far surpasses anyone I've ever worked with. His dedication to his clients and community are admirable. I still will never use anyone else to purchase a vehicle no matter how far away I reside.

Pleasure to buy a car from them.

I bought an used 2014 Jeep Wrangler from Sean Queen the other day. I had made an appointment with Sean to look at the Jeep. When I drove up to the front of the dealership, I noticed that the Jeep had been brought out front. Sean greeted me at the door, and we looked over this car. I liked it, and i liked Sean. He is a very knowledgeable and friendly sales person. After looking at the Jeep, we went back to his office. Sean showed me several documents pertaining to this Jeep. We talked for a while, and agreed on a mutually beneficial price. All in all, I will buy my next cat from Longmont Ford and i will work again with Sean. The overall experience was a huge plus! Richard

Great People to do Business with

My wife and I just purchased a new Ford F350 from Codey and Elya at Longmont Ford. We were extremely pleased with the complete experience and would buy another vehicle from them again. We would recommend them to any of our friends. The dealership experience was very nice and did not feel pressured in any way.

service

When you take your vehicle in for an ex haust leak and a leak in your windshield Th e exhaust leak took some time got i t done didn't do anything about the leak in the windshield except leave fingerprint marks on it. You talk to the service manager and he says o the tech said it has to Many Bad Pits In It And Needs replaced!! Unacceptable They said they would take care of it for me. WAY TO LEAVE A CUSTOMER

Darren Berkow - Wonderful

He was absolutely great and provided exceptional service. We definitely recommend seeing Darren if you are interested going to this dealership. Everything was handled professionally and in a timely manner.

Pleasant surprise

I had just left another dealership that had wasted my time and wasn't in the mood to deal with people who only care about is their bottom line. It was the complete opposite and a pleasant surprise,at Longmont Ford. Salesman Steve Allen and the rest of his staff went above and beyond to make their customers happy.

Okay for new if you do your homework. Bad for used & trades

I helped a friend get a decent deal here but I was never able to get one for myself. This was the nearest dealer to where I lived but gave the worst trade in quotes. As for used cars, be sure to check the net first because on the SAME car they'll put a lower price online. Shady.

Excellent

The sales stuff very friendly one sales man in general helped me out and made sure everything was great... Steve Formby did great and when I had problems with my tires he went right to the boss they put new tires and rims on that went to a 2015 F-150. Just wish they would have inspected My vehicle first Thanks Longmont FordKen Spurvey

Exceptional Experience

Thank you to Darren who made a special effort to meet us at the dealership on the day we said we would be there. Our experience went as planned and Darren was knowledgeable and professional in answering our questions. We are return customers and expected nothing less than the courteous detailed attention we received. M&M

Great Experience!

Thank you to Ed (and Dustin) for a great experience in the purchase of our used Electric vehicle. We will be back to buy that truck!

Good experience

Rich did a nice job in helping us select a vehicle that met our needs with in our price range. Thanks for taking the time to answer questions and support us in the decision process.

Friendly, professional and great to work with!

The Longmont Ford Dealership was highly recommended by my neighbor who purchased a F150 truck last year. He was spot on with the recommendation. The Longmont Dealership had the largest selection of 2016 XLT Explorers to chose from in Northern Colorado and North Denver. After my initial call to the dealership, I made contact with Greg Milczuk. Greg did an outstanding job obtaining our vehicle requirements and providing us with initial options to view online. Comparing the numerous dealerships online, Longmont had by far the easiest search tools to compare vehicles and prices. Overall experience with Greg and the Longmont Ford Dealership has been great. Greg and the rest of the team are friendly, professional and great to work with in purchasing a vehicle. Greg definitely exceeded our expectations in this vehicle purchase! Thank you! Herb G

Friendly business

I would like to just take a minute and let you all know that we had a wonderful experience at Ford with Ed he is very knowledgable and willing to take the time to show us several options we could take advantage of. Thank you for allowing us this pleasure.

Car purchase

Sean our salesman was very helpful in our purchase of our Car. I believe it was the fastest car purchase we have ever done. His attention to detail of our needs during our purchase made it worth while.thanks

Wasn't planning at first, but...

I first met Mr. Trejo not at the dealership, but my church a year ago...fast forward to a couple weeks ago and my previous car kicks the bucket!I met up with Ed the week after and I laid out my finances, budget, and my ceiling cap. He did not push but showed me all of my options that were available. I didn't pick anything at first, but waited a few days. I chose the car I wanted and Ed not only had it ready for me to try out the moment I got there, but the paperwork went through extremely quick as well!The financer who worked for me was awesome and personable as well. He showed me all of my available options and I was able to make a very informed choice.After that, I left the building holding a new set of keys!The vehicle was a very fair deal. One owner with a great carfax history, 107k miles, and a reliable vehicle. The Lord is very good!

Low stress-Carey was awesome

I am in the car industry and even I know what a hassle it is to buy a car better yet a pre-owned one. Carey was awesome, low stress and informative. I will be upgrading at this store in another two years. It's good to know places like this still exist. Thanks guys!

Run in the other direction!

While looking through their online postings I found the unicorn car. Right year right mileage all the bells and whistles I was looking for etc. So I called and spoke with Greg about the car. He sent me an "updated and more accurate description" of the car by email, which confirmed that it was indeed the unicorn I had been hunting for. So my husband left work early, and we drove the 2.5 hours from the springs to go view and test drive. We had every intent of leaving there with two vehicles.When we arrived Greg had gone home for the day and left no notice for us or anyone else that he was gone. After a few the receptionist connected us with Andy. Andy went and got the keys and we left for a test drive. With in about 30 seconds we realized that the online post and Greg had both lied to me. Not only was this not the unicorn, but it wasn't event the unicorn's little brother. The mileage was wrong, there was no navigation, no back up camera, no improved audio package, etc. Andy was at a loss. He had no idea what was going on, and kept telling us that from the paperwork this should be the same car with those bells & whistles. In the middle of the drive we pulled off the road to double check the VIN, which matched with the emails and the online posts etc.After returning to the dealership Andy went and found his manager (Chris? Honestly I've forgotten his name. ** After looking through the employee photos it looks like this guy's name was Pat**) who offered to put in aftermarket items to bring the car closer to what we were here to see. So we discussed adding in a back up camera and navigation system etc. Chris? promised us everything we wanted would happen and in a week or so they would deliver the vehicle to our home in the Springs. Queue up 2 hours of sitting and waiting while they figured out paperwork. Finally we drove home exhausted and frustrated, but thinking we had what we wanted on order.The following Monday we get a phone call from Andy saying that he was unable to put in the aftermarket items we were promised. He then went on to offer us $1000 off the sale price in exchange for not being able to put in the $3000 worth of aftermarket products we had agreed on. Not once was there an apology for wasting our time. Not even mild regret for losing the sale. Needless to say we told them to take the whole contract and kill it.I will NEVER deal with these people again. And I strongly encourage every single one of you to run in the exact opposite direction of these guys. Longmont Ford is the reason we should be able to give zero stars in a review.

Outstanding customer experience

Steve Formby is an outstanding customer oriented sales person. He made the process easy and enjoyable while providing valuable input and recommendations. It put the customer first. Outstanding!

Very good

They were good on trade value and helping me find the right truck and didn't try to sell me into anything I didn't ask for.

Stree-free Purchase

Having had an awful buying experience a couple of years ago at another Ford dealership, I was so relieved to have the total opposite experience with Carey and Longmont Ford. As a single woman doing the negotiating on my own, I didn't feel pressured or badgered at all during the process. I loved my 2014 Fusion Titanium AWD, and was thrilled to be able to replace it with a 2016. It's an awesome car in the snow.

Ryan and Kamy Auker

Ed Trejo and the rest of the guys at Longmont Ford were very easy to work with. They were on top of every single detail and were more than willing to make things right (within an hour) when I found the spare tire hardware was missing a month after purchase. They made sure that our purchase experience was a great memorable one! I was surprised at how easy and fast they made the buying experience go! Thank you guys for taking care of us! Cheers!

Rich Waters

I recently purchased a truck at Longmont Ford. Very pleasant experience working with Rich. I would recommend Longmont Ford and Rich to anyone who asks.

Slippery, shady, dishonest. Incompetent.

Slippery, shady, dishonest. Incompetent. Longmont Ford exemplifies all that is bad about auto sales.I ordered the F150 and negotiated the deal as I have done in the past from this and another dealership. I figure that if I am going to pay $55k for a vehicle, it should be equipped EXACTLY as I want it. Previously, when I have ordered trucks it took only 4-6 weeks to get it built and delivered. This time it took 9 weeks. No big deal. The sales rep, Elya, sent me a text photo of the truck the day it arrived. I immediately noticed that it did not have the tow mirrors that I had ordered. To me this was a very important feature. It turns out that the fleet sales manager, Jerry Derden, made a mistake in ordering the truck. Everyone makes mistakes and Jerry was apologetic, but Longmont Ford was not at all willing to correct this or their subsequent errors. I was given the choice to either accept the truck as is or wait 9 more weeks for them to order a new truck. The tow mirrors add just $165 to the price and can be added at the dealership. Even though it was their mistake, the management at Longmont Ford refused to make it right by swapping the mirrors. In fact, the sales manager, Brent Danner, refused to even come speak with me when I came to the dealership to discuss the situation. But I thought I really wanted the truck, so I decided to GIVE the dealership my additional $500 factory ford incentive if they would swap to the tow mirrors. To this they agreed, but their tragedy of errors and miscommunication continued. The mirrors were to be overnighted and installed on Friday. I received no call from anyone until I called on them on Monday. The sales rep, Elya, was out of town, so I spoke with Jerry Derden. Jerry said that the mirrors had arrived but were not yet installed. They were to be installed that day or the next morning (Tuesday). I received a call from the sales rep, Elya around noon on Tuesday, They had still not installed the mirrors nor had they even started with installing the bedliner or mudflaps!! WHY? They had had the truck for 9 days! The truck would not be ready by Wednesday as planned, but I would pick it up on Friday. When I went to pick it up, the mudflaps they had installed looked like something that belonged on my sons toy truck. WOW. This time it was my bad. I apparently needed to specify that the truck should have real mudflaps. I went to the parts department and got the cost of their mudflaps. Since I had not specified in the original agreement, I told Elya that I would pay the difference for the mudflaps if they would just swap them out. This would be a few minutes work. Elya came back after a few minutes and stated that her general sales manager (Pat Grooms?) told her that they were not going to do any more work on the truck, not even to swap the mud flaps that I was willing to pay for. This was the last straw for me. Something was telling me that this was the wrong place to buy anything, much less a $55000 truck. So, I walked away.Update 3 weeks later. Longmont Ford still has the truck, they have removed the tow mirrors and the flimsy mudflaps.

Elya Hull was wonderful!!!

We had reservations about the hassle of shopping for a new truck, but Elya Hull provided a very pleasant experience for us!!! She was knowledgable, honest, and accommodating!! However, we did not appreciate being approached for insurance quotes and extra warranty packages by others at the dealership when we were focusing on buying a truck and were already on overload after having spent hours there.

Carey Walters is great

Carey Walters made the purchase of my car a breeze. I appreciated having all the paperwork finished when I arrived. Vehicle was clean and the only issue I had was remedied within the first week.

Flexible and easy to work with

Even though the dealership doesn't negotiate prices, their selling price was very fair to begin with. My boyfriend and I had a lot of questions to ask ourselves about buying a car together for the first time and Carey was patient with that. Thanks for the help!

Highly Recommend Elya Hull

I love new cars, but hate searching and finding that perfect one. Elya was very patient, understood what I was looking for, was extremely knowledgeable about the vehicle features and spent the time to be sure I understood the features and how they worked. With all the bells and whistles on my new Escape, the time she spent with me was invaluable. The young man who did the final paperwork did a great job too. He was prepared and got us through that part of the process very quickly making sure I knew what I was signing.

Friendly Service

Carey is very good to work with. Car buying can be a very stressful undertaking. However, Carey took the stress out of the experience and actually made the entire experience enjoyable.

Carey Walter was Exellent

I found what I was looking for.. I Bought a Ford T250 ( Cargo Van) for my business. I was very pleased with my experience working with Carey Walters.Carey was an easy person to talk too and made my buying experience easy! I Never felt pressured into anything. I will buy from Carey again. Mirsada D.

Hilarious and nonstessful

This dealership was spectacular with dealers and employees helping with my first purchase. Carey Walters made my first purchase non stressful and not awkward. He knew all the features on the truck before I even stepped in and gave me options of buying my pickup I'd recommend him to anyone.

No Haggle meant no sale

Carey was exceptional finding the car we wanted, several test drives to help us. Easy to work with too. Sales mgr would not come close to our price, one I researched and knew to be reasonable. Even though we compromised on some desired features to buy off their lot, sales mgr said "no haggle" pricing, he was all in. Then business mgr told us a loan rate two points over what we ended up getting at another dealer, and at our price, later that same day. We'll be back for a F-150 from Carey but sales mgr better believe me when I make a serious offer.

My Experience

I bought my car over the phone from a craigslist ad. I paid the advertised price of $9000 plus a dealer handling fee of $599 as disclosed in the ad. when I drove to Longmont from Aurora to pick it up. they told me there was an additional fee of over $600 that was manditory but undisclosed. when i walked out to return home the finance manager stopped me in the parking lot and said they would waive the fee. then they asked me to sign a form that said everything that was offered to me was optional

easy car buying experience

Everyone was super awesome when I went to buy my new car! Elya Hull was the salesman we worked with. She was very helpful and explained everything so it all made sense!

Great service,clean facilities,lots of inventory

Elya Hull did a great job in helping us select my vehicle. She was patient with us & knowledgeable about the vehicles we were looking at. Inventory was abundant the finance dept got us thru quickly. We are repeat customers & they took that into consideration on our selection of our 'new' Ford F150. Thanks to all at Longmont Ford & Thanks to Mr. Peebles for a great dealership.

What a great experience

In the past I bought my cars in Denver. After meeting Steve and Kyle and buying my car from Longmont Ford it was such a pleasure I will continue to buying all of my cars from Longmont Ford in the future. They have earned my business by going over and beyond to meet all of my family needs for decades to come.

Used truck purchase

We appreciate not being pressured during this buying experience, Steve Fornby was very helpful and answered all of our concerns. Just a note Steve sold us our first new truck in 1986 at Fornby Ford in Fort Lupton, he is still the same gentleman now as he was then! We are certainly more than happy with Steve and the other employee's that we came in contact with.

Excellent experience purchasing a new 2016 Ford Explorer

Our experience at Longmont Ford was amazing. Our Sales rep., Steve Fromby, made the entire process comfortable for us. He was professional, well informed, diligent and a real pleasure to work with. The other staff were all pleasant and customer service oriented, especially Dustin Sappington in Finance. We came home with a great Ford Explorer Sport. We can recommend Longmomt Ford to anyone without reservation or qualification.Neil & Deb Stewart

2015 Ford Edge

Sean Queen was very helpful in our car search. He assisted us in finding just the right car for our needs and budget. Our transaction was very smooth and we were pleased with the service and professionalism Sean gave us.

Worst sales management

We went in and planned on buying that day. We were tossed around and once we began to make a plan. The salesman would get a different manager involved. Lasthe one we worked with was a total jerk. Literally didn't take the time to figure out our situation. Asked if there was another car we were interested in and then said nice working with you all in one breathe. Soo rude. We went to Brighton ford and ended up driving away with a car off the showroom floor.Also, while at the other dealership we met 2 other couples that had the same terrible experience. We were all purchasing. Longmont's loss!

Great Service

I just wanted to let you know about the great experience I had today, the lady at the front desk was wonderful and knowledgable, my oil change was quick, my car was washed as well. I drove from Broomfield because my experience at that dealership wasn't very positive. Thank you for a wonderful experience!

Nice dealership

Nice price and nice people, not much I can say. Elya was very friendly and patient. The test drive went well so I decided to bought it, pretty simple and straightforward.

Car Experience

This dealership is full of very excited dealers that are wanting to sell you a car. The dealer I worked with, Carey Walters, was very nice and gave me all the information that I needed about the 2011 Ford Escape I went to go look at. Automatically fell in love with the car so I asked for a trade-in on my Volkswagen Beetle, however they were only willing to give me $500 for my car so I had to walk away and sell my car on my own. I put an add on craigslist and within a day I sold my car for $2000 and went straight back to Longmont and purchased my Escape. Carey was a great guy to work with and did everything I could to help me out, however the financing department needs to work on their social skills. Working with a gentleman by the name of Chaz, I was personally scared into purchasing an extended warranty that I was not wanting to purchase. Using the language, "I don't sell cars without this warranty" "I have no problem having you going across the street and buying a car there" Sitting carless in a finance office, this is scary language to here. Overall though the experience was good and I love my Ford Escape!!

Nice to do business with nice people!

Greg Milczuk was very easy to work with. Actually listened to my wish list and my budget and found me the Ford Fusion that fit the bill. No hassles, no pressure. Drove away with the car I wanted at the right price. He even went the extra mile to print out the lengthy user manual to replace the empty spot in the glove box. Thanks Greg!

Ford fusion

I had a wonderful experience with joey, i previously had a not so good experience at ford with another salesman he wouldn't listen about what i wanted or try to work with my budget. I knew i wanted the ford fusion so i got a referral to joey, and he was great he listened and worked with my budget and did everything he could to make things work for me. I walked out with my ford fusion that day and its exactly what i wanted. I suggest joey when you go to ford hes a great salesman!Also kyle in financing was great too! He takes your budget and tries to make the most of it. Together they are a great team!

Great experience buying new F150

Wanted to leave some feedback for these guys. I shopped around the local area for a new 2016 F150 Lariat, and nobody could touch the online listed prices offered. I qualified for the X-plan, and their open pricing model even beat that. I also had a trade in and feel like the negotiation went well - no pressure and very up front about value and costs. Also both guys I dealt with - Mike Eckstine on initial visit and this past weekend with Ed Trejo, were very easy to speak with and were very helpful. Again, I like the softer no-stress approach and would definitely recommend this dealership. Also, no pressure from the Finance guy either.Finally, one cool thing is that Ed pulled my truck into the showroom to review everything before I left, which was really cool. Between that and the free tacos in the service area I left very happy!

Had a wonderful experience!

Went in on Saturday the 27 and got a 2016 ford explore and ed Trejo help us out he was wonderful. He explained everything to us I would highly recommend anyone to go there and ask for him this is the 2nd vehicle I buy from him.

Very Active and Friendly

We deal with Greg Milczuk regarding the used car Nissan Altima, He is awesome and very active and friendly,he worked very well on this process of buying the car,i would like to recommend to others about the Longmont Ford especially due to the Great Service which i have received from Greg Milczuk....

Both bad and good with this dealership

As an out of town buyer it was tough getting calls bad and setting up a deal at first. Hours and days with no call back. At first I had a salesman who I felt was not motivated to sale a car and that I was the bother calling from out of town. Then differ stories on what I needed to do to lock down the vehicle I wanted to purchase. Very frustrating. Finally just had to be a bit more aggressive and let the salesman (Carey) know how unhappy I was. After I booked my flight to get up there it seemed like the tides turned. My salesman would not be there though when I arrived. But he did set everything up to for me. Elya hull was there waiting for me when I arrived and the experience went way up. She was very helpful and seemed to have my best interest going through the rest of the deal. She was great. So if you are in town or out of town call Elya Hull she will get things done. Last thing. The only issues with our vehicle was it first was commissioned in Canada so the MPH and KPH are switched on the speedometer. If you can deal with that then you can get some great deals on used vehicles.

My dream truck

I find my truck online that i wanted. Emailed the dealership and Ed called me right way to set up a test drive. The next day we tested it out and next thing you know I am driving it home! There was really no hassle. Didnt pressure me to buy it or any other products. I was in and out very quickly compared to any other car dealership I have been too. I appreciate their buisness

Fast and Friendly all around... especially Steve Formby

Steve our salesman was very helpful. Open and Honest and I would definitely return to Longmont Ford mainly due to his great service. Kyle in finance was very thorough and efficient. Steve also referred us to All State Insurance which will be saving us on our auto and home insurance needs . Great experience all around! Thank you

Easy to work with

We worked with Elya Hull on a used car purchase. I first contacted Longmont ford via the internet chat with some questions about a specific vehicle. Elya answered quickly and called me with more information. We scheduled a test drive and were able to take the vehicle for a few hours to take an extended look a the vehicle. Once the decision was made to purchase it, Elya started the paperwork before we arrived back at the dealership to make everything go faster. There was one specific maintenance issue that needed to be fixed and Elya got the vehicle into the shop while we were finishing the paperwork and got that taken care of so we didn't have to make a return trip to the dealership. I would recommend Elya Hull to anybody who is looking to purchase a vehicle. She is very easy to work with and does what she can to make the process go faster and smoother.

Very fast and friendly

Elya and Steve were awesome! They teamed up and made sure I got the car I wanted. The whole process was completed in just over an hour, and I love my new car,.

I would never use dealership due to poor sales/trade team.

If you want to be intimidated by a sales consultant ask for Elya Hull at Longmont Ford. My spouse and I brought in our trade for an appraisal and was met at the door by Elya Hull who proceeded to be verbally forceful in the foyer of Longmont Ford in front of several staff members and customers. We requested she not have the appraiser put down our convertible top since there was a foot of snow on the ground and she kept persisting to do this when it could of really damaged the convertible on our sports car due to cold temperatures. The appraisal to follow was about $5,000 less than car value by Kirk the manager at Longmont Ford. So if you are looking for a great deal on a trade and customer service avoid this Longmont Ford dealership.

Friendly Business Climate

Gene and Ed were real helpful in getting my situation taken care of. It was unusual but we needed to trade a car we just bought and they were great.

Quick and easy purchase

I started looking for a replacement vehicle about 4 weeks ago. I always cruise the lots on Sunday when I am not bothered by pushy salesmen/women. I found the 2008 F-150 pickup on the lot with a very reasonable price posted. I also found another F-150 at another lot in town. I returned to the lot on Monday and met with Ed. I arranged for an inspector to check out the truck prior to buying. It checked out very well. I then started to work with ED on the inspection list and the pricing. We were done in less than 3 hours with the whole process. I will return to this dealer for future needs. PS I have always been a Ford guy!!!

Quick buying experience

We enjoyed working with this dealership and Elya Hull. Our experience was very smooth and quick. Elya was very professional and polite and made sure we had no unanswered questions. We got a great used Chevy truck for our son.

Everything went very smooth!

I really enjoyed my experince with this dealership. They had a SUV I wanted for a great price. Ed Trejo was my sales professional and he was great, and very knowlegable about my new Explorer. They got me a great rate on my finaning also. Kyle was my financial guy and he was also friendly and knowlegable. I would recommend this dealership for your new ride!Stephanie

Pleasant car buying experience

We recently purchased a Ford Escape from Longmont Ford. Jim was our salesman. He answered all of our questions without leading us in any direction. He was truly there to be of service to us. He took care of the entire process without a bunch of normal car dealership negotiating issues. We have found a dealership for life.

Awesome salesman

James "Jim" Cannon helped us find our suv, he was great at listening to what we wanted and at our price range. He was extremely patient with us all day. He was great at helping with our kids. With our experience today Jim is who we will go to from now on.

Great experience

Great experience from start to finish. Gene lead me through the entire process and made it seamless, and the follow-up was excellent. Would highly recommend both!

Brent Rogers

Brent was very helpful when we showed up at 7 pm on a Thursday night. Needless to say it was nearly 10:30 by the time we finished our purchase, and we didn't feel rushed in any way. We are very satisfied with the purchase of our 2015 Ford Expedition!

Easy Process

Having just been in an accident I was not looking forward to purchasing a vehicle. Gene made the experience easy. Providing me with knowledge about the safety rating of the vehicle I was considering.Returning a few days later Gene was busy with another customer, so he introduced me to Alya. Alya was also very knowledgeable about the vehicle I was interested in. I bought the car! Also kuddos to Dustin in financing.

Quick and smooth

Was helped quickly and went a very smooth process. Finally got the truck That I have been waiting for! I would come back here as well as send people here.

Good experience

The sales person was very professional and easy going. The only thing that I did not like was the cliche "must go to the manager to get approval".

great

We had a great experience with Brent Rogers he was very helpful and helped us find a great car. The process of buying a vehicle is always so stressful but he made it much smoother. We are satisfied customers and highly recommend Longmont Ford and Brent Rogers !

Efficient and kind dealership

I'm a first time car buyer, so was understandably nervous and a little ignorant of the process. Rich Waters was very kind and helpful, as were the rest of the financing and insurance staff. Very straightforward process and no gimmicks, or over the top 'honesty' promises. Their integrity was inherent and didn't need to be highlighted.

Great Service

Elya did a wonderful job of listening to what I needed and actually showing me cars that fit in my budget. She made the entire process extremely easy. I would definitely recommend her!

Stay away

After a week of emails back and forth, I called and told Vico I was driving up to look at a specific vehicle. After about 2 hours and about 140 miles one way, I arrive and am told the vehicle sold last night. A phone call telling me this would have been nice. This would have taken maybe 30 seconds to do. Instead I waste an entire afternoon and half a tank of gas to turn right around and repeat the drive. Vico proceeded to argue with me about the number I called to leave a message for him. I'll never set foot on this dealer's lot again.

great car buying experience

Steve Formby was very helpful in locating and getting my new car ready for me when I arrived to pick it up. He dealt pleasantly with my daughter and son-in-law who did the footwork for me. The finance person, Justin, was helpful and knowledgeable, as well, and the whole deal went very smoothly. Most importantly, I got the car I wanted, in excellent shape for a slightly used car, and at a very fair price.

A Good car dealership experience

My search for a used truck that fit my needs and was in my budget ended at Longmont Ford. Gene was knowledgeable, helpful, and relaxed in his selling me a solid truck I can have confidence in. I found this dealership to be professional and vested in building lasting relationships with their customers.

Excellent service !

Steve was very knowledgeable, helpful and had excellent overall service. I love my new FORD and am happy to say I will likely be a lifetime FORD owner. Thanks to Steve!

Great Experience

Went to Longmont Ford to see if we could test drive a few vehicles. Work with Gene and got to test drive the 3 type of vehicles we were trying to decide between. We test drove them all right in a row and Gene was very helpful in pointing out the differences between the vehicles. We ended up getting the Ford Edge, and it has been great so far.

Good experience

Rich was great to work with. Low pressure and did a great job of following up. I would recommend him to others who want a great experience.

Longmont Ford is AWESOME!

Last Saturday I went to one dealership that tried to force me into a vehicle that I was not interested in. Then I went to Longmont Ford. What an awesome experience! I was shown several options and drove home in my new Edge! Jim Conner was very professional and was great to work with! I will definitely go back to Longmont Ford for future cars.

Steve Formby was awesome!!!!

Steve made my purchase easy with no hassles or games. It was a busy day at the dealership and Steve made sure we were comfortable and not forgotten.

Great Experience

Carey was straight-forward to work with, and prompt with his follow up. No haggle pricing on the vehicle we purchased was fair. The whole transaction was easy. I have purchased four vehicles this year, and this one was one of the easiest.

Recommend Elya.

My husband and I were shopping for a used vehicle in early November. Elya was friendly, honest, professional and diligent. We ended up not being able to purchase the vehicle, but if ever in the future, we are in the market, we will ask for Elya!

Easy, relaxing transaction

I will continue to seek out Ed Trejo to purchase my vehicles. He is honest, service oriented, and the most personable dealer I've had the pleasure of working with. I appreciate that he is not a high pressure salesman, and will work with us in our own time.

Great experience

Steve was just great in my buying experience. No BS, straight up honest guy. I would buy from him again. Bought a 2014 Ford F150.

Jim was great

We went in on Christmas Eve day to purchase a new vehicle for our family. Jim stayed almost 2 hours over the time they were supposed to close just to help us out. Jim was fantastic to work with and helped us have a very Merry Christmas.

Great dealeship!!!!!!!!!!!!!!!!!!!!!!!

I went into Longmont Ford today to find out what my options were. The lease was almost up on my Edge. Jim help me and answered all of the questions my son and I had. He was very helpful and showed me all of the options I had. I really appreciated that! I will definitely recommend Longmont Ford to others!!!!!!!!!!

Great dealership

Elya made the transaction seamless and totally transparent. There was no guess-work related to the price; therefore, none of the back and forth often experienced at other dealerships.

Elya makes it pleasant

Going to car dealers is not something I enjoy however Elya (salesperson), Brent (used car manager), and Rick (service writer) changed my mind. This dealership obviously values their staff and it shows! I have no prior association with this or any dealers or staff except the weird treatment experienced elsewhere during my shopping for cars.

Awesome

It was a great experience. Gene was very knowledgeable on what i was looking for and he answered all my questions. e helped me get into my new 2015 F150.

Wonderful

It was a good experience. First time buyers, Rich was very helpful and nice! We were given a great price for the used 2014 Ford Fusion.

Great Customer Service

Elya Hull had worked with me for months to find the perfect car for me. She went above and beyond to help me find the car I wanted.

Outstanding Support and Service

I have not yet purchased a vehicle from Longmont Ford, but my experience with Brent Danner ensures that I will. In the snowstorm that occurred December 15, 2015, my wife and I managed to get both our cars stuck in the snow on a road west of Berthoud. It wasn't long before Brent drove up and stopped to help. He was able to pull my wife's car out using a chain attached to his Ford 4x4 pickup. My car was at more of an incline and could not be freed from a sideways slide. Still, Brent did all he could to help despite having to position his vehicle in a dangerous area on the road. Several times, he offered to drive me home (though he didn't know where I lived) and even stopped back to be sure I got the help needed. Brent was friendly and more than willing to help without expecting anything in return. If Brent is any indication of the service at Longmont Ford, I will definitely buy my next vehicle, there.Thanks, again, Brent. You're a good man.Sincerely, Scott Crossen

Great experience at Longmont Ford

I had been looking on line for a specific vehicle and Longmont Ford had it. I went in and was greeted by salesperson Gene Pochron. Gene was welcoming and genuine in his approach to the car I was interested in. He gladly presented to me the car facts and previous service records. In fact , he answered my questions with patience and great regard so that I understand the workings of the "car deal". From the initial contact with sales, to the finance department and lastly to the detail shop, I am extremely pleased with Longmont Ford. If you are interested in a vehicle, go to there, you will not be disappointed!

great first car buying experience

I came in to look at a Kia for the first time. The experience, although long and at times confusing went well. My first solo car buying trip was a success.

Ed Trento totally unprofessional

I used to like this dealership. Bought 3 vehicles from them. I will never come here again after the treatment I got today! Unprofessional and needs a lesson in customer service.

The saleman

I came in to look at the Ford Edge and Jimmy was a great help and really wanted to know what I wanted he was not pushy. I would recommend him to all my friends. I am glad that I chose to buy another Ford vehicle. I have had 2 Explorers, I will trade this SUV and get a newer Ford Edge in about 10 years. I have to say that the finance man was very good at his job also.

2014 Hyundai Sonata

I just bought a used Hyundai Sonata from this dealer - the floor mat, set of key and the car manual are missing. My thought was the dealer have these stuffs kept in the office. When I asked the salesman after the contract was signed, he promised to get them for me but it was all not true.

Used Truck Purchase

Our purchase experience was excellent. We purchased a pre owned 2014 Ford F 150. Steve Formby was easy to work with, he provided helpful information and the purchasing process did not involve any sales pressure from Steve. I would highly recommend both Steve and Longmont Ford for any vehicle purchase. Kyle Shelly provided the financing information, Kyle was also very helpful.

fast and good experience

Rich waters longmonts ford salesman was extremly helpful and awesome with my car buying experience. Defiantly reccomend buying from this dealer if your looking for a good price and fast financing.

Worst Experience/Dealership in History

Typically I don't take the time to share my experiences; however, I felt horrible not warning people how poorly Longmont Ford treated us during our truck buying experience. My wife and I do our research and found a couple trucks, online, at Longmont Ford. We made the hour drive north (from Parker). Upon arrival the staff was friendly and seemed willing to help. After a short test drive and discussion we found a truck we were interested in purchasing... this is where the experience went from good to the WORST in history. My sales person lied to get the sale done telling me the rims were new; one rim has a major scratch, through the chrome and into the metal, basically ruined. Next I asked the sale person about the second key... I was told he would chat with his manager and get me a second key. Three weeks post sale and I am still stuck with only one key. Next we were told the truck needed to go through a 4 hr inspection and they would need to deliver the next Monday. Since we came in on a Sat I was okay with the news. Monday came along and I never received a call from the dealership. Mind you I needed to clear my afternoon schedule to take delivery of said truck. After calling the dealership and sales person three times I was told the truck was not ready and would be delivered Tuesday. I now had to juggle my schedule again to accommodate their mishap. In speaking with the sale person about the disappointment I was told "you can simply cancel the contract and NOT take the truck." I mention the sales person should be more concerned with getting the sale done rather than shredding the contract. My sales person's response was "I don't need a lesson in customers service from you!" Against my better judgement I continued to work with them and found out my truck never made it into the shop for the 4hr inspection, which is why my truck was never delivered. The car buying experience is not favorable for anyone; however, no reason to make it worse... DO NOT PURCHASE FROM THIS DEALER. I've purchase about 15 cars in my life and NEVER seen such lack of customer service or down right care for their customers. After mentioning my experience to a few golfing buddies they all said Longmont Ford has a long history of this. Lastly, the lot tech who delivered my truck was very nice. I mentioned they didn't give me a second key and his response was "stay on them, we have plenty of sales people who will just tell you what you want to hear so they can close the deal. This dealership is the reason car salesmen have a bad name. My truck sale is over, but please do yourself a favor and purchase from another dealer... with so many to chose from there is no reason Longmont Ford should sell another vehicle.

Good buying experience

I went here to buy a truck I saw advertised on the Internet. Overall, I was happy about the experience and did purchase the vehicle. I found them to be fair and honest.

Longmont ford is spectacular!

This was definitely the most pleasurable and hassle free experience i have ever had purchasing a vehicle. I was able to get the vehicle i wanted at the price i could afford. Ed Trejo and Chaz were wonderful their customer service is beyond compare. I was referred by a friend and definitely would refer longmont ford to anyone i know who is shopping for a vehicle.

New Escape

Gene worked hard to find the car I wanted with no pressure at all. Great car-really like it. It was definitely the best car for the money and the process was easy.

Overall Positive Experience

This was our first time buying a car in the past 8 years. I feel that we were treated with respect, and overall the staff worked hard to meet our needs, and come to a fair price for our vehicle trade. The process took a little longer that expected, but buying a new car always does. I would likely purchase a car from this dealer again.

Very awesome easy buying experience

Our buying experience was so awesome and easy. We were in and out very fast and it was very efficient. Steve and everyone we worked with was super helpful and nice

Great Experience

Great experience. Gene was a great salesman. Very nice and no pressure to buying the jeep that we cam to look at. Very happy with the overall experience!

Such a great experience!!

This was by far the easiest car buying experience we have ever had. There was zero pressure and Gene really worked with us to get our payments where we wanted to be. He was very knowledgeable about the car and answered all questions that we had.

Excellent Dealership!

Great inventory. Their prices beat every other Ford dealership in the area. No pressure buying experience. Go see Vico Antillon he is wonderful to work with!

Great car buying experience

Very smooth transaction and Carey was SUPER on top of getting back to us regarding a specific car. Our only complaint was that the finance office was slow due to so many cars being purchased that day! Certainly says a lot about how many people buy cars from Longmont Ford!

Excellent service, amazing staff, great experience!

This place by far blows any other dealership away! From the minute I pulled into the lot, I was approached in a non-aggressive way and was taken care of every step of the process. I clearly stated what I was looking for, but we all know how 'car salesman' can be overwhelming at times. Brent Rogers listened to me, did not mess around, provided excellent genuine care and was fun to work with! My finance guy, please forgive me forgot his name, was amazing as well! I've never had such a great experience at a dealership - I would recommend Longmont Ford over and over again! Thanks guys!

Great...no pressure....

Went down to look at used cars and from the word go Ed Trejo Jr. was a great salesman...he did not try to pressure you to buy, answered my "dumb" questions and showed me a lot of used Ford Edges and some that weren't...a pleasant time. I would recommend if you are looking to trade cars start at Longmont Ford in Longmont, CO. Thanks!

"'Courteous and attentive to our needs''

We recently purchased an Expedition EL from Longmont Ford. We kept looking on the inventory online because we live 4 1/2 hours away. We found one that would fit our needs but when we arrived on a Saturday morning to look at it , it had sold the night before. We were a little disappointed but Elya took the time to find us another vehicle that we ended up buying and we are really happy with it. We appreciate all the time she gave us and we would highly recommend buying another vehicle from Longmont Ford.

Excellent Buying Experience

We had the pleasure to work with Jim Cannon. He did an excellent job providing us great customer service. He was very knowledgeable, patient, and answered any questions we had. He found us a vehicle that fit our needs and budget. Jim took care of us even when he had multiple customers waiting on him. Overall, we had a very pleasant experience, and we would highly recommend both Jim and Longmont Ford.

Exceptional Customer Service

A HUGE thank you to Carey Walters at Longmont Ford. Carey was very helpful and he let us take our time while test driving several vehicles and answered all our questions. Thank you for the exceptional customer service. We will be certain to recommend Carey Walters and Longmont Ford to all our friends and family.

Very Satisfied Indeed with dealership

Excellent. Gene was as helpful as possible, gave a super test drive, answered all our questions and concerns, and the quality of the dealer and Gene's performance decided us on the Ford Explorer versus the Toyota Highlander. We are very pleased with our purchase and with the dealer.

Very satisfied with my treatment.

I recently purchased a used Ford Escape from Longmont Ford. I had reviewed inventory on the internet prior to visiting the dealership. The unit I was interested in was not on the lot so I was disappointed. The sales person who came to assist me was Carey Walters. He informed me that the car was in the detailing shop across the street. He took me to the shop to view the car and after moving several other cars got it out of the shop to drive. It hadn't been serviced yet but it was what I was looking for. Carey arranged for me to drive the car to show my wife and son. When I returned we started to do some dealing. I was offered a price for my trade-in that was twice what I was offered at another dealer earlier, We closed the deal on Monday after the detailing was completed. Later in the week I discovered that the dome light lens was missing. I went back to the dealer and Carey round a replacement for me at now cost. In summary, I was treated fairly and found a friend in Carey Walters.

Friendly and helpful

This was my first experience buying a car on my own without help from my parents. I was nervous but Carey and the staff made me feel like I was a part of the family. Everyone was patient with my questions and I was never uncomfortable. Thanks, guys!

Easy and very efficient!

We bought our 2013 Chevy Equinox on line with the help of Steve Formby. He was professional and very helpful! Great experience! Would definitely recommend!

First Time Dealer Purchase

As a first time buyer from a dealer I had a LOT of questions and Steve patiently helped me through the process. Overall it was a very positive experience. I spend a quite a while comparing prices all over the Denver area and Longmont has the best prices BY FAR. I'm so excited about my new wheels! THANKS, STEVE!!

Friendly and honest buying experience

Stopped by Longmont Ford after checking out their selection and fair pricing online. My salesman was Vico Antillion. He is very knowledgeable about trucks, and he was a pleasure to work with. Overall, it was a fair, friendly, and respectful buying experience. No pressure tactics, no games, and no b.s.Everyone else who helped me in sales and finance was pleasant and thanked me for my business. If you're looking for a new Ford, I would recommend you go there first. You won't need to go anywhere else.

Steve Formby listened to our needs and delivered.

Steve Formby made our experience at Longmont Ford the best experience ever. Steve took the time to listen to our needs and deliver everyone. As a Local Firefighter it is nice to have some one listen to my needs and help get a payment that is feesable on a tight budget. This is comforting to be able to get a vehicle that will get me to work no mater what the weather and road conditions are here in Colorado. Thank You for your help Steve.

Great Overall Experience!

I originally came here for a different vehicle, but when we said what our budget was and that I was looking for an SUV, i was given another option which was the best thing that could have happened. This was a great place to buy my used car. I bought a 2003 Ford Escape and it was the deal of a lifetime! I absolutely love the car I got. It had under 40,000 miles, new tires and barely a scratch on it. All for under $8,000. Our salesman was Steve Formby and he and everyone we ran into was very nice and straightforward and they had excellent customer service skills. Having insurance in the same building was also very convenient and was a plus in my book.

Elya was great!!

Elya went above and beyond to help us during the entire process!!! Although we did not find the exact minivan that we were looking for we were happy with the end result!

Thank you! Ed Trejo made this experience very awesome.

My husband and I and our two sons went into Longmont Ford to purchase a vehicle we had picked out online. Ed was very helpful and very honest and caring. He made not only us, but also our two young sons very comfortable. We felt at ease and trusting throughout the entire process. The process was very painless and I felt that any and all questions we had were answered very well. I appreciate Ed helping us and making us feel very comfortable with our decision. I love our new vehicle and am very happy to have the stress of not having a vehicle lifted off of our shoulders. Thanks again Ed Trejo and Longmont Ford!

Elya, Thank you! You da Best!

I went in to buy a VW Jetta. The process was smooth and our sales lady Elya was very professional! She is the best sales person I have met. I would recommend Longmont Ford to anyone.

Very easy and pleasant

Thanks Gene for an easy and pleasant experience. My purchase of a 16 Ford Fusion with Gene was very positive, I was very pleased with his help and explanation of all the features of my new vehicle.

Andy was amazing!

My daughter went to Longmont Ford to trade her VW Beetle in for something larger for her, her 3-year old son, and her boyfriend and his wheelchair. Andy got the ball rolling, letting them try a few different options. They ended up getting the Ford Escape. It was big enough to fit everything, plus gets great gas mileage. I went to co-sign, since her credit was less than perfect and ended up looking at pick-ups. Andy was totally non-pressure, He said if we find something great. If not, no worries. He just wanted to get my daughter and her boyfriend into something better. He gave my daughter's paperwork to "Chaz, the amazing" to do the financing. I call him that because he was able to not only get them an AMAZING deal, but also an awesome interest rate! They were happy with car and I was happy they were in something bigger and safer. During the paperwork signing, Chaz said he heard we might be interested in a truck. He said he could put something together and see where we came out. I figured it couldn't hurt, so we filled out the app. A little while later, he called us back into his office. He was able to get us an awesome deal as well, with an interest rate much lower than I expected! the entire staff there made it a seamless, painless, and almost effortless buying experience. My wife will be looking to trade in her Jeep in a year or two. We will be going back to see Andy when she is ready!

Professional buying experience

I appreciated our sales person, Carey Walters. He was helpful and patient while we took several test drives. He went the extra mile and made sure the car was extra clean and nice for our pick up. I would definitely feel confident in dealing with Longmont Ford again. We have been very happy with our minivan.

Good experience with Carey

I was very pleased with my experience working with Carey Walters. I had visited 7 other Ford dealerships in the Denver area prior to coming to Longmont Ford and was very discouraged--pushy salesmen, no willingness to negotiate price and rude employees. Carey was a great blend of helpful, friendly and informed. I would certainly ask for him by name if you are in the market.

Service

Not a bad overall experience, price was a little high. We did have an issue with the vehicle, but the team did everything they could to remedy the situation. They kept the vehicle overnight and they gave us a loaner vehicle. Overall experience has been a little stressful but pleasant as well. Our sales person was easy going.

New Owner

Elya was fantastic and great to work with. My experience at Longmont Ford was absolutely unexpected and was very surprised as to how smooth the entire buying process went. It took me two years to make my decision to buy this Ford Escape, I just wanted to ensure this was going to be the right vehicle for me. Elya, Thank You!

Best truck buying experience ever!

Great experience! Everything Gene Pocono promised, we got! Very helpful and knowledgeable! Would definitely recommend to my friends! Great Truck.just what we were looking for!

Great car buying experience

Carey Walters helped me find the perfect car I was looking for. I went to ford dealership to test drive a Volkswagen and I didn't find it to my particular liking. Carey recommended a Ford Focus and it was perfect. Easy and quick buying experience

Loving my F-150

Carey Walters was so completely helpful in the purchase of my f-150 truck. He was low pressure and spent extra time answering my questions and familiarizing me with the vehicle. I called a few times to ask more questions and Carey got right back to me. Very helpful and a great guy!

Best buying experience around!