Service
Very unprofessional. Being a single mother you would hope that you wouldn't be tossed around. They put a new motor in my car, then once I got it back my engine light came on and it wouldn't go into reverse properly. So then they said I needed new motor mounts, then it turns into a transmission mount and that the motor mounts are weak. Seems like they can't deside on what is wrong with my 2014 fusion.
Totally disappointed - will not use them again
We purchased a new F-150 from them & the sales person didn't go over anything inside the truck, then right before leaving the dealership we noticed the glove compartment was broken & he just turned away and said, "it's covered by your warranty" in a very non-caring attitude which shocked me, especially just having purchased a new car. It was after hours when we left however he didn't seem to care at all and acted like this wasn't his problem. I also thought it was in poor taste that the finance lady made sure my husband completed the opinion survey before we were finished. If I had to complete it again now that the sale has been finalized, our answers would not be positive. We certainly won't be taking our car there to be serviced nor will we ever recommend them to anyone we know looking for a Ford - shop elsewhere! There's too many other Ford dealers in Atlanta & now I wish we had looked around more before purchasing from them. I'm sure there are plenty of other dealers that are more customer service oriented who want to ensure their customers are happy after their purchase.
Paul Yunits
Max was outstanding. He didn't play any games. The price we negotiated was the price he promised. Was very easy to do business with. David in finance did better than I hoped. It was truly a great experience.
Will not stand behind cars they sale
Test drove the Audi q7, said the vehicle had checked out well by the technician. Would not put in writing that the Audi would pass stated inspection. Flat tire, molding falling off. Did not know about state inspection if the vehicle would pass. If a Dealership is selling a car there should be a list of safety standards that the car must have passed. Waste of customer tire to fix items that should of been fixed before car was put on lot.
Great Services
The staff and service were pleasant. Time frame was perfect.
Happy Camper
we purchased our Ford Explorer a few years ago, we have it serviced on a timely basis. They always service our vehicle in a timely manner. If they ever discover anything; they always let us know and are willing to work with us to get the repair done efficiently.Happy with the service.
Service for my family's cars
I forgot to mention in the sales review just what the service department at Loganville Ford has done to help my family the past few years. We had a non-Ford vehicle that was way, way overdue for an oil change and they squeezed it in during a busy lunch rush. Changed the oil, checked the other fluids and made sure the tires were good. Even received a neat form telling me the condition of my tires and how the alignment was. Very impressive for a small town store! Will continue to service my vehicles there - even my Mazda!
Wonderful service experience !!!
The staff was very courteous, and service was performed in a timely manner. I have nothing but praise for the total experience.
Used Wrong Oil in diesel truck
Took my 2006 F350 in for a oil change. 6.0 powerstroke diesel. Went to check the oil today and noticed it was VERY THIN. Look at the window sticker and see they used 5w20 not 5w40. It's even in the ford manual, to use 5W40. I am now having to take my truck to another shop to get the correct oil change. These guys should have known better. And waited 2 hours for this lousy service. Will not be returning
Avoid This Shady Place
Stay away from this dealership. They care about one thing lining there pockets for over priced American cars. Marquis thought I cared that he played at Georgia. When deal wasn't reached sales manager came over to belittle us some more. This place is shady stay away.
F150 oil change
It was good, they forgot to put tag lights in but good other wise
great working with Mike
Great working with Mike Bellflower in the service center
Great first time experience
I bought my first used car at this dealship with Carl, a lime green Ford Fiesta and I'm very happy with the customer service and help we recieved. Not only did Carl and his associates help me make sure the car was in working order, but they set up my phone and and other ammenities for the vehicle while we waited fo financing. My only compliant is that the paperwork took 2 hours, which was much longer than anticipated (since we had a 5 hour drive back to NC). At the same time, they were very hospitable and kind, so the wait didnt even bother me. The woman who processed our paperwork was very sweet and tried to get us out of there as fast as she could and made sure everything was clear and correct. Overall a very pleasent experience and I would reccomend this dealership. On top of that, I ADORE my new Fiesta and named him Gatsby. :)
5 star Ford dealership - all the way!
I never had a pleasant experience buying a car until now. We got here to Loganville Ford from NC and everything went smooth. Some delay with paperwork, but Mr. Carl Lawson made sure with his superb service and customer care that we leave satisfied.
Icustomer
Quickest service I have ever had. Staff very efficient. Only complaint too many reminders thru the mail concerning extended warranty. Vehicle at 20,000miles.
Great service
Got a great deal and had great service. Also had good follow up.
My F150 Experience
Bought a 2016 F150 XLT, and I love it! Sales and service staff are great! Added headliner, and it too is outstanding! Can't say enough good things!
Good service.
Just an oil change and tire rotation but you always do a great job.
Great Service
I was extremely please with the Service that I received. I came in for an oil change, but found out I needed new tires. I was not prepared to buy new tires at all, but Carey in the service department and the ladies in the cash office took amazing care of me. I was totally pleased and Loganville Ford is the only place I will be going thanks to the amazing service I received.
Great Dealership
Dealing with Richard is always a great experience. Everyone at Loganville Ford is alway so friendly and helpful. Thanks to All.
Great service
2016 F150. Service was quick and efficient. Sales delivered everything promised.
Great experience
Had a kids room for 2 yr old to play while we waited!! Makes experience much better!
Very friendly people
Great service people, great sales people, always friendly. Looking forward to future business with them, love my Ford Edge
Service Dept
Came for oil change and tire rotation. I was there at 7 am and gone by 7 45. Very quick. I appreciate the fast service.
Telecom/Cable/Data/Computer Contractor
The repairs that were done on our 2009 ford pickup Truck were needed!and very much so appreciated. The waiting room and free condiments are always great! The Widescreen TV shows are always very entertaining and the waiting room seating area is always very comfortable! The Repair Specialist are always very helpful and always smiling and always friendly and they also give you the advice you need in-order to make the best decisions for repairs and upkeep on your vehicle or vehicles and when you are ready to buy a newer one , they are ready to sale! Please check them out! Thanks for all the great work! and being there for everyone! I know that they will give attention to details and what's required! Thanks for all that you do!
Vehicle Service
I arrived without an appointment but my Explorer was quickly put in line for service. The service I requested was preformed promptly and professionally. As soon as the vehicle was ready,the service writer brought me my reports, reviewed them with me and escorted me to the cashier. The entire experience was fast, pleasant and satisfactory. I will continue using this dealership.
Fast walk in service
so far so good... new starring wheel under warranty due to stuffed leather
Prompt
Prompt, efficient service, and always friendly. Very nice, clean facility.
great servies, clean waitng room
The service writer Matt is a trusted friend. I shall need tires soon and I will buy themfrom you because I trust Matt and know he will be honest with me and truthful. He services all mycars at Loganville Ford. He is the best, kind, patient, understanding, and honest. Good God, but Iwish I could have that kind of trust with others I have to deal with.
Mike handled everything!
Great job! Mike was on top of the service for both my car and my daughters Fusion!
Shady only reason 1 star is cause 0 isn't possible
Where to begin. So we were looking at their used vehicles. Started with a explorer that looked great husband looked under the hood to find no antifreeze in it and a cracked radiator. No big deal we were about to leave and the said wait we just got this one in. They bring around another explorer. We test drove it all was fine. But left to think about it. We went back the following weekend to purchase it and just as we were about to get ready to leave the motor was misfiring BAD whole engine shaking. So we got our check back and then they said the had another one. So we test drove that and the thing about threw you out of your seat cause the transmission was bad and 2nd gear was messed up. So we left. Then we get a phone call the next day and it was Loganville ford calling saying that because one of the sales people drove the vehicle and felt what we were talking about that they had to fix the problem. They continued to say they took the vehicle into the shop and fixed the misfire and replaced the coil pack. Now before we bought this vehicle we test drove it again and even ran a scanner to see if it pulled codes. Nope , nothing so we thought they did what they said...nope. Don't know how they band aid the thing but the exact problem is back! To me this is mis representation and completely appalling that they are scuzzy enough to lie just for a sale!!! We won't buy dirt from those people.
Great services
My experience was great with the ford company. I will not take my car to anyone else.
thanks
so far, all good expediencies at loganville ford store. thanks so very much.
Great Service Experience at Loganville Ford
I purchased a new 2006 Ford Mustang from Loganville Ford in April of 2006. I would highly recommend the service, on any vehicle here. Thanks Loganville Ford, for fast, friendly service.Kimberly G.
Clean
They did amazing would recommend anyone an everyone to come in.
Excellent customer service
All the sales and service people I have dealt with are very helpful!
Great services, clean facility
Everyone is friendly and helpful. Anytime I have any questions or concerns the staff is very knowledgeable.
satisfied customer
Satisfied with their service and will always recommend them
2015 F-150 February 2016
This is the third vehicle that I've purchased from Loganville Ford, I have my automobiles services there so I am frequently on property there. I will continue to work with them and recommend everyone I know looking to purchase a vehicle or have theirs serviced. I've been extremely pleased with my experiences at Loganville Ford, they're the best dealership I've worked with hands down.
Mustang Purchase
Negotiated the purchase remotely and finalized the paperwork in less than 30 minutes upon arrival. Super easy to work with.
Really good internet guy.
Nathan "the Internet guy" was very helpful. He had everything ready when we arrived. I was driving my new car home in 2 hours. Very happy.
Great Experience
Very couteous and polite. Informed me of service requirements and updates on my vehicle. Great customer service.
Service with a smile
As expected. You do a nice job and listen to what I say.
Great Service
They did a wonderful job. The tech even removed the front guard that was rubbing on the tires. I have an excellent relationship with Loganville Ford because this is the second Ford F-150 that I have purchased from them.
Great services
The Dealer Nathan was nice and prompt and helping me get the vehicles.
Great service.
My first oil change on my 2015 Ford Edge purchased at Loganville Ford. Service was satisfactory.
Service
The service process went great. I went in for The Works and got just that. They even addressed my recall notice.
Great Service
Lance at Loganville Ford was very professional, knowledgeable and courteous.
F-150 Warranty work
I had two separate issues. One was a blender door actuator that was covered under a certified pre-owned warranty and a drive shaft that was covered under a factory power train warranty. Matt communicated with me and let me know of the progress since a drive shaft had to be ordered out of TN. My service experience was a good one. Thanks.
Great Service
Always a pleasure doing business here. All my service is performed here.
Had another great experience.
Dwayne did a great job again! This is the 2nd F150 I have purchased from him.
Good service response
Had an issue with window regulator on my. 2007 F- 150 which had been replaced by you. Matt was very gracious and stuck with it till problem was found and resolved.
Great service, not pushy, excellent financing!
Adrien Moore did an excellent job! He did everything he could to find a car that I liked within my budget. David in financing worked really hard to get me the best rate. It was a great experience. This is the second time I have purchased a car from Loganville Ford. We visited several other dealerships, but Loganville Ford was the only one that we felt comfortable buying a car from. Everyone at Loganville Ford was welcoming, helpful and friendly. Great experience all the way around!
Started at the Top...and looked no further
Started looking online for a Ford Flex and found several that fit my budget. At the top of the list was a brand new 2015 Ford Flex SEL from Loganville Ford. It had everything on my checklist, but I didn't know if the financing would work out for our budget. We decided to start at the top and give it a chance. The internet salesman we worked with was great. We drove the car, which just confirmed my decision about the vehicle in general. We started talking numbers with a manager, and after all said and done we ended up at the place we needed to be for a monthly payment. Which to me was a very pleasant surprise. It was then over to the Finance Department which can normally be another hard conversation. The guy we worked with basically presented the options available, explained all the terms, switched things around at our request, and even had to reprint paperwork after yet another last minute decision. He smiled through it all and got us going as quickly as he could. Overall we had a great experience from start to finish. Thank you!
Very good service!
Your staff is knowledgeable and friendly. You accepted my late-in-the-day request promptly and had my car back to me the next day.
great services
The staff was very helpful and kind. Thanks for all they do.
Great service
Took care of my car and when the part could not come in until late the next day, they gave me a beautiful loaner Fusion! Always appreciate Loganville Ford!
great service
I love Loganville Ford they have treated me very well. My sales person Max SAYED has been excellent to me and I highly recommend him to anyone wanting to buy a good vehicle at a fair price>
Dealership who cares about the customer
Great experience, Its hard to find a service department you can trust and Loganville ford is one I would highly recommend. They give exceptional service and are there to follow through till its fixed. They truly made our Christmas by giving my family a car we could trust again. David Oglesby
Awesome service very clean facility
Awesome service dept, we always have a great experience whether we are buying a new truck or just a having an oil change.
Service customer
Service was fast and done when promised. Every one very nice.
retired
all personnel were friendly and very helpful. I am well satisfied with my dealings with Loganville ford
My new car!
This was my first 5,000 oil change so it was a routine service visit. The staff was friendly and I appreciated the coffee. Thank you.
Satisfied Customer
Great job! Quality work! Friendly staff ! Questions answered professionally. Competitive price.
Service on a Recall
My 2014 Ford Focus had a recall for a fuel pump and my display for my radio went out and had to be replaced. My overall experience was fine. I would have liked someone to have called me in the morning because I had dropped my vehicle off the night before, to let me know they got the ticket and the approximate amount of time Ford would have my vehicle. I had to call Ford to initiate the conversation about my car.
Excellent experience!
Everyone was so helpful, courteous, and friendly! It was a great experience!
retired
service staff is great. service work is excellent. I really was sorry that Kim left, she was the best...woo her back.
Great service , Clean facilities
Everyone in the service department did a great job. I have bought 3 different vehicles and had great service with all of them. Great group of people to deal with.
Great service
The person who helped me was very nice and helpful. It might be helpful if the service center could do appointments.
Top Notch Service
Mike was above & beyond kind courteous prompt professional & empathetic!!
Great Purchase Experience
I was ending a lease, considering a new car,but decided to buy my 2013 FusionCharles Kennedy and Dave (Finance) dis an exceptional job to facilitate my purchase!
Great service friendly people
I just moved here from Ohio. I had my Escape serviced at the Ford dealership there and was treated great. I was concerned about going to a new dealership but you guys made me feel right at home.
Went in with broken down car, left with a new car
Salesman Dwayne was very helpful and responsive to every question I had. Came in with my old car not working, Dwayne was very patient while I test drove multiple vehicles. Dealership made fair offer without needing to haggle and took a good amount for my trade in. Staff was very quick in processing paperwork. Will send future business to Loganville Ford.
Knowledgeable sales rep with zero pressure.
I've purchased from Loganville Ford in the past. Each time it has been a pleasant experience. Nathan is a very knowledgeable salesman and makes you feel comfortable. It makes me feel good knowing there are salesmen like him representing Ford Motor company being a retired Ford employee.
Great Service
When I reach the place it was nice,and I had a warm welcome form Matthew. I was seating at the waiting area, had chocolate. I was surprised when Matthew told me my car ready, and explain everything to me.
Great Service
Staff is a always very friendly. They always have great prices also
used to be better
Service is OK but car care isn't what is was. Steering wheel left dirty - Not as trusting as I used to be - drove out of state day after service and had to have the thermostat repaired when we got 4 hours up the road - even though I told your service dept we were leaving on a trip. seems this would have been checked.
Loganville Ford
Excellent service , friendly, fast and efficient! I will continue to do business with them.
Car buying experience
We purchased a 2015 Taurus from Nathan. It was THE BEST car buying experience of my life (and I have been buying cars since 1977). He was upfront, and honest...none of that going away, "talking with the manager" and coming back with a number nonsense. He gave us a number, showed it to us and allowed us to make a decision. I will definitely return to Loganville Ford for my next car purchase.
Great Work
I always have a good experience with the service group at Loganville Ford. I will continue to come back here for service of my 2011 Explorer.
Service oil change
I was pleased with the service. I had a sticker shock at first when I questioned them on it it was discovered that a glitch was in the system over charging. It was caught and corrected. Thanks Loganville Ford Merry Christmas
Very courteous and organized
Very courteous. Sales rep answered all our questions about the Ford Explorer Limited.We did not feel heckled. The experience was impressive for a car dealership.We are very satisfied with the terms worked out for us.
Great Service
Great Service as always. Competitive prices, quick, no pressure for extra services.
Great Service - Great Staff
As always great experience...very quick and staff very nice.thanks
Professional
Awesome all around experience! Didn't feel like a "number". I have never been dissatisfied with my service here. Very consistent.
Fantastic Customer Service
We purchased a 2008 Honda Fit that had on!y been on the lot for a couple of days. The price had actually increased from what we had seen online, but they honored the internet price instead of the new price. The staff was great, and we would definitely shop here again.
Great service
Did not have an appt but was taken care of right away.
Awesome Dealership
An incredible place to do business. Love that store.
Great service
They were great, very professional and accommodating.
Excellent
Excellent Excellent excellent What more can I say?
Truck Purchase or not?
Test drove a 2015 F-150 XLT and had intentions on buying it soon. I had a great sales pro with full of knowledge I was looking for. We were leaving and he wanted us to meet the sales manager, we waited but I guess the sales manager was too busy to meet a potential customer. I have e-mailed the sales pro about my story but have yet to hear anything from anyone at Loganville Ford.
Great customer service!
Loganville ford did what no other car dealer ship wanted to do help me! I could not believe it when they told me to come down as I was not believing the fact I had got the car I told max the sales person if I come because I was coming from 1and a half away I would be very upset. I decided to go and I was very happy I did they had my car waiting on me thanks again Loganville ford !
great service
no problem, service was great. staff very pleasant. facilities are neat and clean.
Ford Fusion 2016
Service was quick, & Friendly.No Problems at all. I was in & out in an hour &1/2
.taurus
Taurus recall. taken care of fast. Matt Stephens was very helpful in getting problem taken care of
Great Service. Helpful staff
I sent my 16 year old daughter in to handle her own preventive maintenance service for the first time. The service writers were very nice and helpful. The technicians were prompt and had her Edge done within the hour. I felt safe sending her to your dealership alone. We are happy customers. Thanks!
Truck buying experience
My grandson was looking for a truck and went to Loganville Ford. He found one and when he drove it he noticed the truck seemed to have little piower and the turbo did not seem to be working.properly and the check engine light was on. He was told by the salesman, Ken Yager, that it was probably only an emission problem and would have no effect on the running of the truck .My grandson asked to have a diagnostic test run and after much fanfare it was done. The truck was found to have multiple codes. It was very unlikely they were unaware of this truck's condition. He left the dealership and later purchased a nice truck from another dealer. .Based on his experience, I would advise people to be very careful before purchasing a vehicle at Loganville Ford.
Great service
I was told by a friend to contact Max at Loganville Ford and before I could call him he called me. After listening to my story....he went above and beyond what any other dealership did. I called at least 6 dealers and was so depressed that I gave up. I almost didn't call him back and I am so glad that I did. He was patient and kind that it made me cry several times during the process. I know that sales people are doing what they have to do to make their commissions but even so I feel like Max went out of his way to help me. And I will have no issue recommending Max to any one else looking to buy a new car. Thank you Max....you have no idea what your kindness meant to me.
Extra Efforts
Came in for scheduled Oil change and issue with I-phone.Don't remember the tech's name but he was very helpful and committed to resolving the I-phone connect-ability issue I was having... he resolved it but I think FORD needs to do a better job of keeping up with the software releases since this is a significant aspect of the SYNC experience.
Buyer
Great dealing with Mr. Livingston sales department. They made changes to the truck for me to make the deal and finance manager was easy to deal with made the buying process a pleasure instead of a hassle.
2015 Ford Edge SEL
2015 Edge SEL. Staff was very attentive and helpful.
Great service at Loganville Ford
The service staff were very professional and efficient. I had to have two minor recalls done and they performed them in quickly.
Nice buying experience
The sales experience was great. Everything went smoothly.
Good service, slow repair.
Took way to long to diagnose the problem and get the parts. Thank you for the loaner.
Service experience
Carey in service handled my visit in a very professional way and the experience was greatThanks
Great Service Dept
went to get oil change, the WORKS. appointment was on time and job finished when expected. Best thing of all, I had points earned so it ended up not costing me a thing. Great work Guys.
regular oil change
Quick service, at a reasonable price. friendly staff
Outstanding service
The service advisors were very helpful and did everything they could to get the recalls taken care of.
Awesome place to buy a car!
The staff was wonderful!! Everyone took time to help me find what I was looking for! I didn't feel like I was rushed or pushed into buying anything!! I felt like a made new friendd!! Thank y'all for your great service!! I love my new car!!
Great services, very personable.
2015 White Jeep Patriot. Thoroughly enjoyed working with Bobby. He was very knowledgeable with every question I had. He is a valuable asset to Logaville Ford.
superb staff as always
2013 explorer brought in for maintenance. Staff checked to make sure my tires were rotated and my brakes were good for a long road trip
Great service
Even though I had no Appt.,my service was performed fairly quickly (within the estimated time). The service rep was kind and business like as was the woman who checked me out.
Oil Chage
Oil Change did good in and out under and hour and informed on other needs to the car
tune up 2004 plug problem
They did what they said they would do, truck so far runs good, wasn't clear if there was an oil change on the bill?
Linclon
bought the car from Knoxville TN. Experience was excellent. Car was as described
Great Place !!
Loganville Ford is always a great place to get my van serviced. The advisors are always friendly and I really feel I can trust what they say. Plus, the parts department has to be one of the best in Walton county. Even though I drive a Honda van, they are always there with what they need to get me in and out.
Gail Custer.
Vehicle was in for a recall, just waiting for follow up paper work that Representative saidwould be sent to me.
Helpful service
Nathan was very helpful with coordinating the special circumstances we had in order to ship our vehicle to Belize.
Great service
Courteous and short waiting time.Waiting area clean and staff readily availablj
Owner
This is the 3rd truck I have bought from Loganville ford. I really like the people.
Great Experience at Loganville Ford!
We recently traded in our very small 2015 Audi Q3 for a 2014 Expedition. Mark Owen and his team got us a great price on the Expedition and an even better price on our trade in! And kudos to our salesperson, Dwayne, on keeping the whole process moving quickly. We will definitely return when it's time to buy again.
Great service
They were quick in servicing my needs.Matt the service dude was very friendly and easy going.
Mr. Mason
The PARTS DEPARTMENT got all my parts right the first time!
Great service
I called ahead & made an appointment to ensure that I would have prompt service & that the tires for my car would be in stock. I dropped by car off & they called me when it was ready. I had spoken to Matt Stephens ahead of time regarding a tire quote & he was prompt and called me back with tire options for my car, prices & rebates. He was very courteous & professional.
A TITLE
IN AND OUT IN A HURRY FOR SERVICE LIKE DOING BUSINESS LOCALLY
Got the vehicle I wanted.
Purchased a 2015 Ford Edge. Staff was very good on follow ups which lead me to go Loganville Ford.Staff was very helpful with test drive and explanation of the function of the vehicle. I'm very pleased with the overall purchase of my new Edge.
Great service
I was a great all around purchase. Love the mustang.
Awesome Service
I bought a 2016 Ford Fusion from Loganville Ford. It was best experience that I ever had. I just got my first oil change and the service was excellent!
great quick service at the last minute
Just a quick oil change and tire rotation, called in at the last minute and they got me in and out in no time at all
Great Service
I was in for an oil change and got out real fast. Friendly service writers and extreemly good at their customer service.
Gary W. LaClair
Went for tires and Carey Paul was my service advisor. Very helpful finding my tire selection and guiding me through the correct choices.
Satisfiedc customer
Fast, dependable, and courteous service. Repair was made.
Good customer service
I am a returning customer, bought a car 3 years ago from Mike.Great guy. Today i received a call from Mark Owen, asking what he could do to get me in the car i wanted, was there earlier this week. I told him what i needed and he got done for me. The finance manager David was excellent , he went way above the call of duty. Thank you Richard for showing me all the features of my new car. Rhonda Norman
Retired
Bought 2 cars from ya'll one in 2013 Escape and this year Focus SE 2014. Felt down right at home. Had a lot of fun with friends, got a good deal, like the one before. Got Excellent Service all the way around. I'm well pleased.
Service, facility sales are very good
Service folks are always friendly and helpful. Very glad that I bought my car here. I would happily recommend Max, my salesman to any friend that was looking for New or Used
car care
All options of repair should be presented to the customer.
Oil Change
Completed the work in the time promised and because of reward points, the work did not cost me a thing.
Internet add
Will be back when we need a car or truck! Best. Deal on the Internet!!!
great job
Matt is my service advisor. He makes sure the work gets done in a timely manner. A good example of how thorough he is happened on this visit. The mechanic noted that due to mileage my car needed a tune up. Matt pulled my COMPLETE service history and saw it's not time for another one yet. When it is time, Matt will let me know and I'll have the work done. I trust Matt with my car, and trust is not a word I use indiscriminately.
Fast Lane Service
Service Advisors are always friendly. Great place to do business.
OCT 10TH SERVICE AT LOGANVILLE FORD
the staff is always most helpful, polite, and courteous when bringing my 2014 F150 XLT in for any kind of service.Top notch team.
Great Job!!
Alaina Conner did a great job as usual! She was off when I brought my vehicle in for repair. As soon as she was at work, I contacted her and she took care of updating me and making sure that everything is taken care of.
Another positive experience.
My experiences with Loganville Ford are always positive ones. The people in the service department are wonderful to work with but Aliana always go above and beyond for me. They have all made me comfortable and trusting of everyone in the department. Thanks for another positive experience.
Great
They were very accommodating and professional. Thanks
Great Service
Caring, listen to my concerns, followed through with them. Work was done in a timely manner, and I was kept informed by Alaina as to the time line when my car would be ready. Work was completed a head of time, which made me very happy.
Focus
Used Focus, found it online. Courteous and professional staff. Transaction was extremely easy and smooth. Good salesman and finance officer. Definitely a good experience.
Good fast service... Only took 2 hours!!!
It was a good experience.. Efficient set up.. No random time wasting.. Car was clean and in great condition... It's only been a few days so I hope everything stays good...
Great Experience
I had received a recall notice from the service department at Loganville Ford. I called to schedule an appointment to get this handled. I arrived a few minutes early and my car was immediately checked in and taken to the back for service while I was invited to the waiting room. My car was ready in half the time that was advised that it would take. Everyone was friendly and helpful. I would not hesitate to return for any reason.
customer
service rep was very nice and helpful and also did not take long for the repair which was for a recall.
A dealership you can trust.
As corny as it may sound, I was treated like family. My service adviser, Alaina is exceptional. She was able to purchase my parts for less than I could get online and the labor was less than quoted. Finally, I have found a dealership I can trust. Thanks Alaina!
Great Service After the sale
Elaina goes out of her way 100% to make sure my family and I are taken care of.
Best car buying experience ever...
Best car buying experience in years! Great staff and very experienced sales people. Their staff goes above and beyond to answer questions and get you the information you need for your purchase. 5 Star rating. You can't go wrong here...
Another Stasified Customer
It was a great appointment, but I have to say people kept walking by with plates of food. It would be nice to include customers having to wait for their car and no way to get lunch. Just a suggestion, any how I had a great experience as always just a bit hungry..Hee Hee
Awesome people
They were fast and amazing. I love that they had a female in the service department. She was a sweetheart.
Mr. Thomas Kovalcik
Our salesmen made us feel as if it was really important to him that everything about our car buying experience was perfect. Hats off to Mike.
Best oil change ever
The staff was extremely helpful. While I was in service I was given the white glove treatment
Service oil change and recalll status
I appreciate that they hAVE Acourtesy driver to take me home when the service is going to take more than an hour
no games
easy ,everything was done as promised. delivery was slower than should have been,but that was due to the third party bed mfg.
Tire repair
The staff is excellent. They were there to meet me.
Oil change
Enjoyed our relationship. Keep those free oil changes coming.
Great people
This is the second purchase from Loganville Ford for me. Everyone has always been so helpful. I will never go to another dealership. U guys are awesome!!
custmor
focus , service was good fast to the point very helpful
Great Customer Service
Mike was great, Got me in and out very quickly. I did not anticipate having my car back the same day with all the recall work that I thought was needed.Thanks.
Good job
Very helpful. My concern is that this will happen on the other side. Passenger side a/c actuator repaired. Am I at risk for driver side?
Customer
Ford Escape 2015. As always, having my car serviced at Loganville Ford was a good experience. Worth the extra 15-20 minute drive to have the service done by a competent dealership.
Honda
2007 honda accord ex. The service was wonderful. Bobby Williams very nice and made use i was satisfy with the car.
Service was good
I love the dealership and will always use it...but when calling to,check on vehicle ...it was there for several days...I was told by Matt that he would return my call and on several occasions, never got a call back...just needed to know status to make arrangements for pick up...this was very frustrating ...I expressed all of this at the time I picked my car up
Great service
It was easy to get in and out. Everyone was nice and knew their job
Friendly and professional.
Quick, reliable, and extremely nice. Definitely will be going back.
Great service guy
Matt in service was excellent and my car was well cared for.
Great Service
Service was completed within the expected timeframe. The Service Rep assisted with submitting the mail in rebate. Great Job!!
Quick and easy
Great bunch of guys. Friendly, helpful and courteous. Would definitely recommend this dealership to all business owners that can appreciate an easy transaction.
Warranty Work
Warranty work on my 2014 Ford Escape. The service was excellent. Dropped my vehicle off the night before using the drop box and my vehicle was ready the next day.
Fantastic Service department
I would like to say that the guys at Loganville ford are the best. They take my truck right away and always explain in detail what they will do after I tell them what I need done. They gurantee the work and do not overcharge for their work performed
Service Customer
Service was fast and efficient. Kim is always very helpful. All staff friendly and courteous.
Excellent service
Our experience in your service department was excellent. Our service advisor went above and beyond her duty to make sure our experience was good. Thanks to her for all of her help.
Great job
My experience with Loganville Ford is always a good one..from the time I call the service department to when my car is done and I am checking out. Everyone is always so friendly and helpful.
Internet Sales Team was Great!
After calling to speak with the internet sales manager the process was straightforward. Negotiations were simple and i believe that I was provided with a great car that fit my family's needs and budget.
Great Repair Service
Loganville Ford has the equipment and knowledge necessary to fix Fords and Lincolns. My '08 MKX went bonkers while I was on the road about 80 miles away. Nearly all the trouble icons that could appear, did appear at once, My odometer and speedometer "died", and the "get up and go" energy in the power train "got up and went". Nearby dealers at Saturday afternoon closing time gave me enough advise and confidence to return home, exercising caution all the way. On the following Monday, Loganville Ford (Mike Bellflower) had the problem promptly diagnosed and scheduled replacement of six computer chips that returned my MKX to roadworthy condition. Thank you Loganville Ford. You are tops!
buying f50
2015 f150 service was great staff was very helpful
OIL CHANGE
Just came in for oil change. Service writer (do not remember her name) was very courteous and pleasant. She explained that it would take about 1 hour and 20 minutes. Service completed a little short of that time.
PROFESSIONAL SALES STAFF
We had done our homework and knew what we wanted and what was reasonable to pay for the Edge. our salesman was extremely professional and didn't try to manipulate us or use any common sales tactics. Ford made a profit and we came in about where we expected. It was a pleasant experience and our second ford purchase at Loganville.
Service review
Everything was quick, efficient and as expected. Very good
90,000 mile service
Had to wait for the service to be completed after the car had been there the entire day. I am always skeptical of the major services as the cost seem unduly large relative to the work done on the car. Really do not think the fee is directly related to the service provided.
My Experience at Loganville Ford
I purchased my 2015 Ford Explorer Limited new from this dealership in 10/14. The salesman was knowledgeable, friendly and willing to workout a deal. I have had my car serviced there on two occasions. The service writers are fast, friendly and knowledgeable. The shop preformed the car inspection and service work promptly and I was pleased with the service. I am very satisfied with this dealership and will be doing business in the future.
Great service!!
Great service. Straight forward and fast. I didn't come back to a long list of things wrong with my car like other deanships do trying to uncharge. Only the things that truly needed my attention
Great service; friendly staff; very helpful
The dealership was very helpful. They were professional and quick.
F150XLT
Purchased F150XLT. Salesman was knowledgeable and provided all the info I needed to make my decision.
Pleasant Sales Experience
I purchased an F150 after researching several makes and models online. I compared three dealerships, and loganville Ford came out on top in terms of selection and price. Max Sayed was very helpful and was not high pressure. Overall, it was a very good experience.
Greatest Experience Ever
We traveled from Florida and Purchased 2 tow trucks. Chris and Mike were very helpful and listened to what are needs were and provided all the information we needed to make the right choices. Transaction was the quickest and easiest ones we have made in the 27 years we have been in business. Thank You so much. We will be back for future purchases.
Not that great this time.
My 2014 focus needed a new clutch for its automatic transmission. The service adviser said that would solve the problem. He said it would take about 6 weeks to get the part in. Well, it took 17 weeks - 4 months!! I think that is an excessive amount of time. You didn't call me when the part came in like you said you would. I found out it was in when I made my monthly call to inquire about it. I was told I could bring the car in if I didn't need a rental car. There were more than 10 in front of me. Thank goodness I did not need a rental car. I took the car in and the advisor said he would call when the job was completed. I finally got the call 30 minutes before they closed. He was sorry he called a wrong number and he just realized it. Since by then I was cooking dinner and couldn't make it before they closed. He said he would leave my key with the receptionist which he did. She gave me my key and I signed the paperwork. All was in warranty so no charge. I asked if I could have a copy of the paperwork for my records and she assured me they would send a copy in the mail. That was 3 weeks ago and I still don't have it. I usually like bringing my cars to you and usually have a good experience. I won't hold this disappointing experience against you, but I sure hope it will be better the next time I come in.
Vehicle purchase
Staff was efficient and courteous. Our salesman was very knowledgeable and helpful.
Review
Mike Livingston as my salesman and your service department when a problem was detected with my car did an outstanding job. Thank You.
oil change
I appreciated being given a time estimate to complete work. ....then they finished early.
Great staff and great selection!
This was my second experience at Loganville Ford and it was just as wonderful as the first. From the sales staff to financing, everyone was helpful! My salesman asked me what he could do for me to purchase my 2012 Ford Fusion from Loganville Ford. I told him what my monthly payment limit was and he came back with an offer that was right on the money! I will tell all my friends and family that Loganville Ford should be where they purchase their next vehicle! Thank you!
Awesome dealership!!
I have brought my 2013 F-150 to Loganville Ford several times. For warranty work and scheduled maintenance. Every time was an awesome experience. I never felt like "something to do". Staff gave superb service and were eager to please. After dealing with three dealerships since purchasing my truck, I am now a loyal Loganvillle Ford customer.
Awesome team wonderful experience
Richard and Dave make an excellent team! They got us into the perfect truck for our needs! We highly recommend Loganville Ford to anyone who is looking for a new vehicle!!!
awesome service
Great place from sales to service! Can't beat their prices and go one step further to meet your service needs.
Only place I'll go for service
I have another Ford dealership less than 4 miles from me but I drive 17 miles out of the way to have my vehicle serviced at Loganville Ford, they're that good
Great customer service.
I was getting an oil change and a air filter. It took 3 hours. The service manager who waited on me told me I waited to long so no charge. That was really nice. It was a blessing.
Mileage: 38734
Color: Other
Transmission: 8-speed Automatic
Body Style: SUV
City: Loganville, GA
Engine Type: 1.5L I3 12V PDI DOHC Turbo
Mileage: 34589
Color: Other
Transmission: 6-speed Automatic
Body Style: SUV
City: Loganville, GA
Engine Type: 3.5L V6 24V MPFI DOHC
Mileage: 74854
Color: Other
Transmission: 8-speed Automatic
Body Style: SUV
City: Loganville, GA
Engine Type: 1.5L I3 12V PDI DOHC Turbo