Lipton Toyota Scion

4.4
Overall Rating

Customer Service: 4.4 Buying Process: 4.4 Quality Of Repair: 4.7 Overall Facilities: 4.7 Quality Of Work: 4.4 Friendliness: 4.4 Pricing: 4.2 Overall Experience: 4.2


By clicking the button, you agree to our submitted.

Very helpful and professional

5
nando187 on 11/26/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I came with a problem in the passenger side at 3:30pm on a Wednesday befor Thanksgiving day and I was Not turn away because of the time My car was fixed. I appreciate that I was help in a short time


Staff is great

5
bearguy on 11/10/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Staff and individuals are very committed to helping. Eric Jones has helped me many times in the past 8 years with 3 different vehicles. Monir in sales cooperates with my need for low pressure. Ed in loaners/rentals is super great.


Lipton Toyota - Excellent Service

5
Ben Lifland on 11/08/2016

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Ive been a customer at Lipton Toyota for many years. They always do excellent work. Ive had positive experiences with all of the service advisors, but Matthew Pearson is exceptional. He makes sure I get in and out quickly, and that my car gets the maintenance it needs. Mr. Pearson is responsive, dependable, and courteous. He is one of the main reasons for my loyalty to Lipton Toyota.


Great service!

5
Lowen on 10/26/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Had to rush for an early morning tire service. Eric accommodated in such short notice. Went to the waiting area and there was coffee and doughnuts for everyone who was waiting. Great customer service!


Great service !

5
Camry Lady on 10/20/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Overall Experience: 5.0

Had a flat tire & called Eric Jones for assistance. He was very professional , arranged a quick appointment & got us back on the road in record time!


Good Service

4.8
B on 10/13/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Eric Jones from service area is always very nice and proffesional, he always looks for best deals for customers and keeps you inform on everything concerning your vehicle


Excellent service

4.8
michelle petrino on 10/10/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Since moving to Fl.7 years ago I have only had my cars serviced at Lipton. I also purchased a vehicle. They are always accommodating and provide the highest quality service at a reasonable price. Thank you Lupton and thank you Eric.


Best experience ever!!!

5
Bigben311 on 10/09/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I was attended by Juan Curillo, this gentleman is the best service advisor I had, great customer service, fast and quick, I will recommend everyone I know to Juan because I was super impress with his knowledge, customer service and my over all experience was excellent, this is what great customer service is about, personal great connection and a sincere guy. Way to go Lipton Toyota my next car is going to be purchase here!! Hope to see Juan in a higher position because he deserve it.


Superb

5
Auria1955 on 10/08/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I would like to let you know that Juan Curillo Gave exceptional Service today. Juan went above and beyond to take care of me and services need. Thanks Auriagonzalezaticloud.com


Service review

5
Craig23 on 10/04/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Service was polite, prompt, review of repairs needed were discussed in detail. There was no uncomfortable pressure. The professional guidance were both sincere and helpful. I would definitely recommend service and my service advisor.


Professional...friendly...informative

5
Dogsrule on 10/03/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Very pleased with all phases of transactions. This is the 3rd car we have had over the years and we only deal with Mr. Richards.


Great Service Dept.

4.6
Ginger King on 10/01/2016

Customer Service: 4.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

I've been dealing with Toyota for over 13+ years. My best experience is with their service department. With staff such as Eric, you cannot go wrong. It is because of his great attitude, professionalism, integrity and competence why I come back to Lipton to service my car.


Excellent Service

5
Amandajacquelyn on 10/01/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This dealer has excellent service. Straight- forward! This is the only dealership ai have gone to for service and I will continue to use this dealership.


Robert Velez is awesome

5
Meme on 09/30/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Robert always helpful and takes the time to explain any issues or concerns. He makes it very pleasurable experience to come to the service center. Excellent customer service!!! Thank you Robert!


Excellent customer service

5
Blacksilk on 09/30/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

No matter any time I come to Lipton Toyota I always receive excellent customer service...Eric Jones is my favorite rep there...he always ensure that I'm well taken care of with my car! He's top notch...Toyota is very privileged to have him??


Quick and Easy Service Visit

5
ChrisF on 09/29/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I went to Lipton Toyota this morning for our first 5000 mile service visit. The staff was extremely accommodating, attentive and helpful. I was in and out in a little over an hour and am extremely satisfied with the service.


Professional friendly service.

5
Snyder, carol on 09/28/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Honestly, every single person here is professional and in a friendly, efficient way. Eric is especially all these things. He truly cares about service on my Toyota Prius. Truly a pleasant experience as always.


Accommodating & Friendly

5
anonymous on 09/27/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I have been a customer of Lipton for years, they're always helpful, accommodating and charges are reasonable and fair. Eric (my service mgr) has helped me for years and I trust his judgement.


Easy Service Visit

5
ccarolyn on 09/26/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This visit was not too tricky but it was great when the staff had my car completed way ahead of time - including a recall service, too. The porters are an exceptionally great group.


Long time service customer leaves on tow truck!!

1
FloridaGranger on 09/25/2016

Customer Service: 1.0 Quality Of Work: 1.0 Friendliness: 1.0 Pricing: 1.0 Overall Experience: 1.0

My regular adult service writer was off for the day so I was given to some over employed trainee to handle the ever so difficult task of an oil change. Long story short a cross threaded oil drain plug was to be paid for by yours truly. $400 to do it right, $50 for the quick fix, and subsequently free after the tow truck was on its way. Hunter, the service writer sat quietly as I rented a car from the on site Toyota rental desk (right next to Hunter's desk) with no solution. So another writer offered to fix the threads for free when the rental car was secured and the tow truck was pulling in. Too little too late.Moral of the story? If you are willing to fix your own mistake free of charge to keep a customer, don't try to charge that customer for it first, and don't watch them rent a car and call a tow company before you do it. Oh! And all of this only took 5hrs!! I'm still waiting to book my car into another dealership now...


Eric is very good with customers, always welling to help me

5
nando187 on 09/21/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Eric is always welling to help customers. He's very friendly and kind. Always call me when parts for recall are in the dealer to be changed


New Toyota Lease Rav4 A+++

5
robbynlim on 09/12/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Got an excellent deal on my new Toyota Rav4 lease. My sales rep was Al Hernandez and he was very professional and considerate. Very responsive and let me know all the specifics of the deal before I even step foot into the dealership. When I arrived, the car was ready to go, clean and full tank of gas. The finance manager was quick to get all the papers signed and we were in and out of the dealership within less than 1 hour. My best car buying/lease experience so far. Thank you gents of Lipton Toyota for the excellent customer service. Sincerely, Rob Lima


Excellent work

5
Scolour123atbellsouth.net on 08/28/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Hunter was very professional and went out of his to way to make sure I was satisfied and apologize for the long way I had.


Excellen Service

5
HsPlan on 08/26/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I have been dealing with Lipton Toyota for over ten years. Purchased two vehicles there. I always have dealt with Andrew B in the service center. He is exceptional at his job. He has always treated me professional and I trust him 100%. I will be purchasing a new car within the next year and because of Andrew I will purchase at Lipton.


Great experience.

5
Scooter on 08/21/2016

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Thanks to the team at Lipton. Great deal on our 4Runner. Appreciated the quick process. Good people who care about a great customer experience.. Thanks


Eric Jones was great

4.8
Kaboom on 08/19/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

I had a service advisor named Eric Jones who was great. Explained everything clearly and was helpful with suggestions while taking my situation into consideration.Amazing young man. Great asset to the Toyota fabric.


bunch of crooked service managers

1
Tony Watson on 08/05/2016

Customer Service: 1.0 Buying Process: 1.0 Quality Of Repair: 1.0 Overall Facilities: 1.0

Car went in for repair now it's smoking every morning when you start it


Love it

5
Katelive on 07/11/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I had a great experience! Romana was great! My car was clean and full of gas and with a bow when I got it! They helped me with my Bluetooth and answered all my questions. I love everyone there!


Excellent Service and Sales

5
AracelisL757 on 07/10/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I had a great experience at Lipton Toyota, this is my second purchase. Mounir was fabulous! I felt like a movie star. Wonderful Toyota Prius, I love it!


Nirvana

5
ROC on 07/02/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I was able to conduct my business while waiting for my car to be serviced. Friendly people, attentive staff and comfortable waiting area were everything I needed to not miss a best on my busy work day.


Great service with Shaheed

4.4
Audrrynyhui5 on 06/28/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 3.0 Overall Experience: 4.0

Great experience aside from the insurance rep watching YouTube videos while waiting for phone call back from insurance co. Shaheed end above and beyond for service helping my mother and myself with changes and leases. Great customer service and attention to detail :)


Excellent service

5
StudentK777 on 06/26/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Shaheed Khan was beyond attentive to my needs. He took his time to answer my questions. He accommodated my time. He even call other companies in front of me and get them to answer my questions. I appreciate his honesty and strightforwardness. He was friendly and patient. I strongly recommend him and Lipton TOYOTA.


It was all good

5
Toshib on 06/26/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

In buying my 2026 Toyota Tacoma at Lipton was far the best experience I had in buying a vehicle


How lucky am I?

5
Silvestar74 on 06/24/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I have been with Lipton Toyota for several years and my go to person is Shaheed Khan. He is the complete package of great knowledge, wonderful customer service and a warm, supportive manner. This is my third Camry . It is a win win story.


Love My Rav

5
Alex on 06/24/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Had an excellent experience! Everyone helped me . Love my Rav 4 . Thank you for helping me get the exact Rav that I wanted


My experience

5
MichaelDaniel on 06/23/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Just bought a new car and the service I received was great! Would recommend to another to go through Lipton Toyota


Buyer beware

1
Lulu965 on 05/24/2016

Customer Service: 1.0 Quality Of Work: 1.0 Friendliness: 1.0 Overall Experience: 1.0

I would recommend that anybody thinking of doing business with Lipton Toyota to think twice count on my hind site they are ruthless cheap and dishonest . Masters at playing the "Gotcha"game.they take honest for fools .dont buy there!


thanks

5
4runner on 05/19/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Great car buying experience. Al Henderson my sales rep was very kind and accomodating. I was looking for something else but because of his suggestion ended up in a SUV I really love!


Lipton scores!

5
tobin2750 on 04/27/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Courteous, friendly, knowledgeable and reasonable is how I would summarize my experience at Lipton Toyota.Buying a vehicle from the used car side of this dealership proved to be a pleasurable experience. Special kudos to my salesman, Cary, for being so helpful and eager to please. The manager, Rob, was quick to respond to my text messages and did a great job of keeping the lines of communication open.They were also very accommodating when I requested an alarm be installed in my vehicle. The team really came together when it looked like it wasn't going to be possible and they made it happen. I am very happy with my purchase and Lipton Toyota made that possible. Thanks, guys!


Lipton Scores!

4.3
Tobin2750 on 04/27/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 3.0

Courteous, friendly, knowledgeable and reasonable is how I would summarize my experience at Lipton Toyota. Buying a vehicle from the used car side of this dealership proved to be a pleasurable experience. Special kudos to my salesman, Cary, for being so helpful and eager to please. The manager, Rob, was quick to respond to my text messages and did a great job of keeping the lines of communication open. They were also very accommodating when I requested an alarm be installed in my vehicle. The team really came together when it looked like it wasn't going to be possible and they made it happen. The reason I gave their facility 3 stars is that the used car office was kind of dingy and had cheap furniture. Otherwise, it served its purpose. I am very happy with my purchase and Lipton Toyota made that possible. Thanks, guys!


Worst Dealer in Broward county

1
Patricia on 04/19/2016

Customer Service: 1.0 Quality Of Work: 1.0 Friendliness: 1.0 Pricing: 1.0 Overall Experience: 1.0

Do not go near this dealer, especially if you have car problems and you are a woman. I experienced the worst harrasment I have ever had at a car dealer. I repeat if you have car troubles and you happen to be a woman do not go near this dealer, if you are a man be cautious too. They use fraudulent practices, I have never ever seen this before, ever.


AWSOME EXPERIENCE!!!!!!!!

5
kingfish on 04/01/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We are a repeat customer WHY? 9 YEARS OF AWESOME CUSTOMER SERVICE!!! THEY ALWAYS HAVE EXCEEDED OUR EXPECTATIONS WHEN SERVICING OUR CAR!!! THEN you add Shaheed Khan who is a TRUE SALES PROFESSIONAL in every sense of the word!! He provided a out the door quote via email and STUCK to it!!! NO HIDDEN SURPRISES at the finance table!!Lipton Toyota Is A HUGE STEP ABOVE THE OTHER DEALERS IN THE AREA!!


Excellent Service Gracias AL!

5
Tulio Miguel Olivares on 03/29/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

The service in the dealership was great I strongly recommend Al Hernandez as a seller! The whole team is great and they help me out a lot.


FRAUD

1
she on 02/23/2016

Customer Service: 1.0 Quality Of Work: 1.0 Friendliness: 1.0 Pricing: 1.0 Overall Experience: 1.0

I was cheated on the signed contract. DO NOT BUY A CAR FROM THAT DEALER. A week after I was suppose to pick up the check for the trade in, THEY SAID THEY NEED TO RE-NEGOTIATE SIGNED CONTRACT. Liars,Poor management, never heard of it before?????!!!!!!!!!!!!!!!!!!!!!!!!!!!!


Excellent treatment and service!

4.8
Happy Camper on 02/06/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

This is the second car we buy from this dealer! We actually ask for the same salesman and we had such a great deal. They really get you what you need . Fast and professional .


BEST OF THE BEST

5
mig123 on 01/31/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Takes leaders to take a grasp of deals made at lipton Toyota ...starting with Al Hernandez from start to finish I was treated like family ,professionally and with great etiquette..sales mgr.Vinny Cossio work out a deal that exceeded our expectations and help us to expedite the deal . Many thx to Jason Taylor as well he was very punctual and professionaly speaking through out the end of the finance experience ..This has been the best car buying experience.Hats off to the whole staff ...sincerely yours M.Pomales


Excellent

5
eugeneyoung7980 on 01/25/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

They went above and beyond to find a car that was best for and at a reasonable price.He went beyond to find the color that I wanted and features in the vehicle for me. They made sure I was in out and ready to go church.


Best car buying experience ever!

4.8
S.Torres on 12/17/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Excellent service from Al Hernandez and James Miller. Great Team Work guys! You exceeded our expectations and helped us choose our new Camry with no hassles, quick and easy. You have our referrals for sure!


Amazing!

5
lfebres on 11/20/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Alex was great help! Helped me find a car I could afford & has a great attitude. Him & Arite helped me feel comfortable & really worked with me to find the right car.


Exceptional Team with Great Service!!

5
Amarie on 11/12/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I recently purchased a new vehicle last week from Lipton Toyota and had a great experience. I came in not expecting on purchasing a vehicle, but just going in to service my previous car. I decided it was time for an upgrade and purchased a new car. The whole team over there exceeded my expectations and were very knowledgeable about everything. My service guy, finance person, and salesperson Alex were great. They made the process easy as possible and took their time with me. I can be real indecisive so patience is a must. Lipton Toyota is definitely the spot to get a car and you can't go wrong with a Toyota!


Tacoma

5
Diane Hughes on 10/18/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I was in the market for a new Tacoma but wasn't sure if I would get approved since my credit is not so good. Being very skeptical about the situation, I went to see Lipton Toyota I met with Joe Richards he got me the most amazing deal. Then he sent me to Jimmy Lagle he was nice and friendly with a fun personality and he told me he has a lifted Toyota Tacoma. I looked at it out in the parking lot it was awesome! He gave me the financing I needed to complete the deal and worked lots of hours to make sure that I was 100% happy. I will definitely be coming back for the next car!!!


Easiest purchase in 20 years!

4.8
rhysryan on 10/15/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

I know buying a car sucks and trust me, most of my experiences have been horrible. But I have to say that the folks here did a great job. I wasn't sure if I really wanted to buy so I had them run some numbers (before my credit) and see what kind of a deal they could do. We did the usual dance and in the end I was pretty happy with the results. The car is great and so far no issues. I have to say this was the easiest purchase I've made on a car in over 20 years - thank you.


Luv my new Camry

5
Elliot Meyers on 10/06/2015

Overall Experience: 5.0

I bought a 2015 Toyota Corolla from Lipton Toyota. I was buying a used vehicle but the sales person Joe Richards showed me a new one. He helped with all the paper work so I could see the difference between a new and used vehicles. I had pretty bad credit, but they still treated me like a VIP and they even found me a pretty good financing deal! I will come back here to get my service and oil changes.


Great Team Work

5
ILEASE2 on 09/19/2015

Overall Experience: 5.0

Bought a Prius 4 years ago. Traded it in today for a new one and they guys who helped me (Jason, Alex, Joe, and Jimmy) were OUTSTANDING! Love, love, love this place. They all went the extra mile to get me into a new car w/ all the bells and whistles. I can't imagine any other place to deal with. I live in Boca Raton but will go back down south for all my service too.


Al Hernandez and the Lipton Team Delivered!

5
DennisnCurliQ on 08/30/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We knew we wanted a Toyota because our latest one is 14 years old, still running strong at almost 200000 miles, and we get offers for it from strangers driving by at least once a month. Where we live we have a dozen Toyota dealers within easy driving distance, so we had a lot of choices. We wanted our purchase to be simple, stress-free and honest. Simplicity started with the Lipton website, where we could easily see the current inventory, with features, pictures and prices on a selection of 500+ vehicles. The cars spoke for themselves without pushy sales pitches. Things stayed simple and low-key as we worked with Al by email at first. Once we were ready for a test drive, he made it as convenient for us as possible, working with our schedules so my wife could see the car without a hassle. Once we made an offer, Al then worked with his managers to meet it. We dropped by the dealership the next day, the deal was exactly as we had discussed without pressure to add additional options, we completed all the paperwork in about 75 minutes, and we drove home to enjoy our new Tacoma at a great price. Al even set up our bluetooth so we didn't have to read the manual and futz with the buttons and dials.When it's time to buy a new car, I definitely recommend a Toyota. Once you are ready for a Toyota, I definitely recommend you check out Lipton's website, and then stop by and see Al and the rest of their team.Thanks very much, Al!


Great Experience

5
Dhernandez on 08/18/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I had a Toyota Yaris that I took in that morning for service because I was having problems with it. It turned out that it was an alternator problem. I had one more year left on it but I was skeptical on spending to much money on fixing it. Then Sales Manager Alex Bogart asked me if I would like to trade it in and I was still skeptical. He made it so easy he was there the whole time and made me feel at ease. I would recommend him anytime.


A great experience

5
Excitedbuyer on 08/16/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Everybody was kind and courteous and helpful. They showed my all the cars, asked what I was interested in, offered a beverage. Very pleasant experience.


Salesperson Al Hernandez professional and great to deal wit

5
JoseR on 08/12/2015

Customer Service: 5.0 Quality Of Work: 5.0 Overall Experience: 5.0

Al Hernandez at Lipton Toyota was very polite and professional during the entire lease of my Camry SE. He provided great information and was very patient with my analytical personality. He delivered on everything he said with very limited back and forth. I shopped KIA, Ford, Hyundai, Lexus and another Toyota Dealer but none like Al.I had a bad experience at a prior dealer and it's refreshing to find out there are still good people in an industry with such bad reputation. I will be referring friends and family to him and any one interested in lease or purchase should give him a try and confirm my review. AL YOU ARE THE MAN!!!!


Doesn't feel friendly.

2
mike on 07/29/2015

Customer Service: 3.0 Buying Process: 1.0 Quality Of Repair: 1.0 Overall Facilities: 3.0

I bought 2 cars from here. The salesman was horrible and they do very bad job when you go in for a maintenance. They broke my oil cartridge and they broke one of my hubcaps. Never again with this dealer.


A wonderful dealership

5
Matthew Moore on 07/22/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

A wonderful experience Mr. Lagle was an excellent manager, 5 stars hands down!! My salesman, Joe Richards, was an absolute pleasure to work with. He made the car shopping experience fun and easy! My finance manager, Rich Gonzalez, was also GREAT! He provided me with services that will prolong my new vehicle and it's lifetime. I left Lipton Toyota one happy customer and I can't wait to tell all my friends about everyone at this great dealership!!


The truck I wanted for the best price in town.

5
Emerson on 07/11/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

The sales staff was great. John who assisted me with my purchase worked hard and found me the exact truck I wanted. He made sure that every detail was covered. I'm now driving the truck I always wanted. Thank you John and Lipton Toyota.


Got My Truck

5
Dario on 06/29/2015

Overall Experience: 5.0

Great place. Not crowded. very clean. Al is excellent. I recommend to check this dealership before buying a vehicle Thanks Al. Also Rich is great doing his financing job


Got My Camry

5
Gary Delong on 06/21/2015

Overall Experience: 5.0

I highly recommend Lipton Toyota. Celso was able to turn a not so good experience I had with a different Toyota dealership the month before, into a positive one, by getting me into a brand new Camry at a fair and competitive price. At no time did I feel that I was on guard, or working against him, but rather, he seemed to be on my side, trying to reach a fair price we would both be happy with and also with the help from the manager to seal the deal. I wouldn't hesitate to send my friends and family to this dealership to purchase a car.


le pregunte cuanto era el porciento APR y me dijo que me ayu

2.4
yoniyony on 05/30/2015

Customer Service: 3.0 Quality Of Work: 3.0 Friendliness: 3.0 Pricing: 1.0 Overall Experience: 2.0

cuando veo el APR era de %26.00 APR el cual no es justo para nadie,llame para entregar el vehiculo y no lo quisieron aceptar esto llora antes los ojos de Dios


Worst Experience Ever

3
DrSuzy on 05/29/2015

Customer Service: 1.0 Overall Facilities: 5.0

Worst experience ever. The salesperson I spoke 10 minutes before I stopped at the dealership was not available. He greeted me 20 minutes after I arrived and told me he would come back. I never saw him afterwards. I had to talk with a different salesperson who told me he could not honor the price I negociated with his colleague. The reason was that my credit score was low, however his colleague assured me he ran my credit and that the price we agreed over the phone was correct. And all I had to do was to stop by the dealership, sign the contract, pay and leave with a car. The manager, and the two salespersons did not even apologize for my waste of time (1 hour at the dealership) and for their dishonesty. One of the salesperson told he did not care if I leave a bad review for its dealership. That was the rudest experience I have ever had in my life. I will never recommend anyone to do business with anyone at Toyota Lipton.


Night and day

4.8
Rick and Traci on 05/25/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Our experience started at another toyota dealership in Hollywood. We went in to look at a specific vehicle, and upon sitting down to discuss pricing the salesman actually came to us with a price almost five thousand dollars ABOVE sticker. When we attempted to negotiate our salesman got mad and walked out. That's when we went to Lipton Toyota. From the moment we walked in, the experience was like night and day, Lipton Toyota was clean and well kept, and the receptionist was professional. When we met with our salesman, Al Hernandez, we explained our previous experience and what we were looking for. He and the other staff members helped us locate the model, color, and features we were looking for, and made it fit into our budget. We drove off that day in our new vehicle.I would highly recommend them if you are looking to buy a new toyota, you will be treated fairly and with respect. None of the games they play at other dealerships.


Great & Efficient Experience

5
cindyer on 05/21/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I went in with a specific car and deal in mind (after months of research), and Al Hernandez took me right to it. A while later, I had a new car! Al was extremely helpful and attentive. He knew exactly the car and the deal that I wanted, and in the end, the people at Lipton made it happen. Thank you!


Most honest dealer I have ever worked with

5
Fred Filan on 05/21/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My buying experience with Lipton was awesome! It was like night and day compared to other dealerships I have gone with. I LOVE! my new car and cant wait to spend more time in it during our road trip this summer. My Sales guy Celso has been there every step of the way, Celso has made sure I have everything I need and Joe Richards helped me understand how to use and operate everything within the vehicle. Both Celso & Joe have taken quality time to spend with me in this buying experience and has superseded all of our expectations of a sales representative. We will be buying here in the future. Jimmy the manager got Rich Gonzalez in finance to work with me. He was amazing straight forward and the most honest guy I have ever worked with in the finance part of buying a car.


Wost Experience Ever !!!

1
Salome Alvares Duran on 05/19/2015

Customer Service: 1.0 Buying Process: 1.0 Quality Of Repair: 1.0 Overall Facilities: 1.0

In Lipton Toyota Car Dealership there is a lot of difference between the window price and the out the door price. Sells managers in used cars are always trying to SELL U THINGS YOU REALLY DONT NEED TO BUY. Managers are completely disrespectful. it has been the worst experience ever. it is a WAIST OF TIME.


I couldn't be happier with Lipton

5
David Hones on 05/18/2015

Overall Experience: 5.0

I couldn't be happier with my recent experience at Lipton Toyota. Jimmy, the manager, turned lemons into lemonade for me and I so appreciate it. I had been experiencing issues with my 2010 Toyota Prius with 109,000 miles and after taking it there for repair on 2 or 3 occasions it just never seemed to be totally resolved. Al showed me a 2015 Toyota Prius with 16 miles and I fell in love with it. They gave my vehicle a comprehensive inspection and really pulled out all the stops to make it right for me to trade in on the new one. My new Prius is just what I needed. Thank you so much to everyone who helped to turn this frustrating situation around for me. Thank you Jimmy for going out of your way to help me get into my new car.


Excellent Experience

4.8
Satisfied Customer on 05/18/2015

Customer Service: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Dealership is immaculate.Personnel are knowledgeable, friendly, and professional.Leasing experience was very positive.Negotiations were fair and responsive to our needs.Definitely recommend this dealership


Awesome Sales Team

5
Amy Rodriguez on 05/17/2015

Overall Experience: 5.0

My car buying experience was awesome and my salesperson Celso Leroy helped me the whole way. Celso has an ability to really listen and present cars that fit your needs and I especially felt like I was not alone with this big decision. Celso has contacted me several times just to check in and see how I am doing with my car. What I appreciate is the continued relationship that Celso has with his customer. The manger even called me to see how my buying experience was and I told I am a Lipton customer for life.


EXCELENTE EXPERIENCE

5
mirurgia on 05/13/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

MARAVILLOSA EXPERIENCIA , EXCELENTES ATENCIONES DE PARTE DE TODO EL PERSONAL, EN ESPECIAL DEL SENOR ALVARO HERNANDEZ.. ES MI PRIMERA VEZ COMO COMPRADORA Y ME SIENTO SUPER SATISFECHA.


Great Experience for a First Time Buyer

5
yulay1980 on 05/09/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Amazing Experience, the process was Nice an Easy, in 45 Minutes the Paperwork was ready to sign, i truly recommend Lipton Toyota to buy any Car


Wonderful Experience

5
LThomas on 05/04/2015

Overall Experience: 5.0

What a wonderful Experience! I did not feel pressured to buy a car and felt very comfortable while through the entire process. I would recommend Lipton Toyota to all of my family and friends.


Got My Camry

5
BigSmiles on 04/18/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I just purchased a new Toyota Camry and I love it. I had a wonderful experience from Miguel with Internet Sales for inviting me to look at the Camry we talked about over emails. I have never had a better experience than the one I had with Jimmy getting the black Camry Celso showed me out front. They worked out a deal so I could get the same price as what Miguel told me. I left there with a big smile and a brand new Toyota Camry!


Rav4 and Higthlander

4.8
Luis & Nelcy on 04/16/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

A hones, straightfoward person, who earn my trust and respect. I puechase my 1st toyota from him in 2013 for my wife.. then this month 2015, when back and look for him for my 2nd Toyo... After I give him my specification egain... how I want my Toyota.. he found it ! !... what I want and how I want it. But also... how much I willing to pay in my budget... He is the guy ! ! !


After been multiple time at the service desk, I select Eddie

4.6
Luis & Nelcy on 04/14/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 3.0 Overall Experience: 5.0

After been multiple time at the service desk, I select Eddie because from the first contact, he has provide with all the answers to my questions related to my 2014 Rav4. He always has courteous and friendly... He keep me inform about the progress of the work done, and take me to the cashier to clear all my records. thanks Eddie


NewToyOwner

5
jeanp72 on 04/03/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Got a good trade in price and got a great price on our new Corolla. Talk to Joe Richards, he wasn't aggressive, gave good correct information and didn't feed us any B.S. like I have had from other dealers. Thanks to Jimmy Lagle for helping us find the right finance manager for our deal.


HORRIBLE CUSTOMER SERVICE

1.3
Joe on 04/01/2015

Customer Service: 1.0 Quality Of Repair: 1.0 Overall Facilities: 2.0

This dealership has never understood the word APPOINTMENT. That obviously starts with the owner who obviously could care less about customer's time. I have been with them for 10 years. However for the past 3 years things are going down the hill. First I caught them in trying to replace my breaks and later garage manager confirmed that that was not necessary. then they replaced them a year later and since then my car is vibrating when I try to break.. Went there ," they could not feel anything" .Now made appointment, took time off from work and when I got there, there were 3 people in front of me with the same service guy. I wrote a complaint to the owner and never heard from him... I have spoken to several friends who all said they left because of poor customer service.


Dissatisfield Customer

2
DAST on 03/29/2015

Customer Service: 1.0 Quality Of Work: 4.0 Friendliness: 3.0 Pricing: 1.0 Overall Experience: 1.0

The sales team was very nice. Finance on the other hand was not very open , honest and clear. Watch out for the hidden fees they add to your lease. I found a sticker they added to the sticker from the window stating they added a 3,999 Admin fee to my lease . And insisted I put a deposit down. Which I did of 5,000 I couldn't tell you where it went because it did not come off the cost of my lease. I have been trying to reach them to have this looked into but no one returns my calls. I have contacted the BBB ,and Attorney Generals Office just to get answers. I have since moved from FL and now the Finance Company(SETF) will not work with me NOT A HAPPY CUSTOMER.


Excellence.

5
TylerP on 03/25/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Alex Bogat is a true professional. Its a pleasure dealing with him and will plan to continue to do so in the future. Our experience was very good.


Rating of Internet Mgr Sales Experiencing

5
Met20501 on 03/25/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I would like to acknowledge my wife and I experience with Alex Bogat. From the moment we met to the completion of the purchase process, my wife and I were more than satisfied with the service provided. I would recommend Lipton Toyota and Alex to all. Thank you feel free to contact me if you have further questions about my review,Michael mtbufsolatgmail.com


Prius-Sun

5
mitcher1w2 on 03/11/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Lipton has the largest inventory in the area so you can drive one away just the way you want it! Sales Consultant Joe Richards is very professional. He knows so much about the Prius I bought one and I came in for a Corolla.


Great service

5
Ron on 03/09/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I have been a repeat customer at this faclity and the level of service has been excellent through each of my experiences.


Great service, friendly sales person and financial

5
Youdeline on 03/06/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

everyone there was very helpful, friendly, the salesman was awesome, very patient gut, and the financial guy was very funny and courteous


For a BETTER car buying experience-buy at Lipton.

5
Gayle on 03/03/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

If it were not for Jose Cruz being so persistent, professional and courteous Lipton Toyota would not have this sale. He was upfront with me the whole way! I had been to six other dealerships but did not find the level of "willingness to please" anywhere else.


Check up

5
Michael on 03/02/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

It was a busy day and I was worried my car wouldn't be ready in an hour but it was.


Recommended

5
Earl N. Bettis on 02/27/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My good friend recommended Lipton Toyota to me. So I went. I met the general manager Jimmy Lagle, as well as his sales staff. I loved how they listened to what I needed and they nailed it! I purchased a new car from them last month both the sales man Alex Bogat and the manager called me to see if I was taken care of. Lipton Toyota is the only dealership I will use to service my car.


Excellent service.

5
Anwar on 02/26/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Service advisor was helpful in explaining work to be done. He gave me a good deal on the work to be done. Liked the clean and comfortable waiting room


Service Satisfaction

5
Stephen on 02/26/2015

Customer Service: 5.0 Overall Facilities: 5.0

My service manager took care of things quickly and efficiently and I was in & out before I even knew it. Best service operation in my 56 years of experience!!!


Great service, clean facility - and a free lunch!

5
Samuel on 02/25/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Service is impeccable! The service department and my advisor is warm and welcoming, and I enjoy having lunch when it is available.


Great place.

5
Paul on 02/25/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

My advisor met was excellent and very helpful. I like the atmosphere of the waiting area in the professional courtesy shown by the staff.


Eric Jones and Lipton Service Department recommendation.

5
MyPrius2009 on 02/25/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Since I have purchased my Toyota Prius in Lipton in October 2008 I am servicing it with Eric.He is professional, knowledgeable, attentive to the customer needs and always answers my questions and concerns. I highly recommend Lipton Service Center to Toyota Owners in South Florida.


Excellent service

4.3
Madeliene on 02/24/2015

Customer Service: 5.0 Quality Of Repair: 4.0 Overall Facilities: 4.0

Harry Smith was wonderful. He kept me up to date on the status of my repairs and made clear what was required to be done.


great experience as always

5
Steven on 02/23/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

My service rep Brad K. always makes time for me, even though I call him on my way to the dealership. He is friendly and very helpful. He lets me know how long it will take and is within the time.


great svc

4
Robert on 02/21/2015

Customer Service: 5.0 Buying Process: 3.0 Quality Of Repair: 4.0 Overall Facilities: 4.0

Service advisor Harry, was quick and efficient. He told me I will be done in an hour and I was. Great customer service.


Lipton Toyota Service Department

5
Lynn on 02/20/2015

Customer Service: 5.0

From the first phone conversation I had at Lipton Toyota, I was impressed and that was due to Stacey the spokesperson that handled my initial phone call. Her attitude was awesome and really made you feel that they were going to go out of their way to please. She really is a valuable part of the team. The gentleman that greeted me in the drive thru at the service department was great and was directed to the inside to speak with Matthew and he was very professional as well as all that I had contact with.. Was a very good experience and will certainly go back for further service appointments. They were right on with the time frame that I was quoted. Thank You, and I have already told many fellow co workers about the experience I had.


excellent service all around

5
Patricia on 02/19/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

the friendliness that was displayed. Mr Fritzroy and Ms Barbara really had a sense of appreciation for people especially for me


clean facility, great service

5
Findeley on 02/19/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

this specific corporation has great customer service.their timeliness on official business is impeccable.their willingness to work with u is one that shouldn't go unnoticed.


Easy to work with

5
elis manuel on 02/19/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I just signed my lease on a 2015 Toyota Corolla from Lipton. I mostly worked with Miguel. Celso Leroy was extremely helpful. He answered all my questions and was patient as I worked through my color choices and finally deciding on a black Corolla. Miguel and Celso were also very helpful to me from my first chat on line with Miguel, to the test drives with Celso, to financing with Rich, all the way they were great.


Awesome service and customer experience!!!

5
Carlos on 02/18/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Had a wonderful experience, Harry Smith was very attentive and professional throughout the process of explaining the service and recommendations.


Great Experience :)

5
Marbis on 02/18/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

The salesperson and manager did everything possible to help me with the purchase of my vehicle.For once I actually felt comfortable while shopping for a car. It was a great experience, they are great people.


Sabrina Arnold Review

5
Sabrina on 02/18/2015

Customer Service: 5.0 Overall Facilities: 5.0

Robert (Window 4) was friendly and efficient. Answered all the questions I had with confidence and thoroughly. Courtesy car driver Ramos was friendly and timely when dropping me off and picking me up.


Service Experience

5
Winsome on 02/17/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Courtesy I received from all the attendants were commendable. Comfortable waiting area and most of all the great service done on my car.


WORST EXPERIENCE IN MY ENTIRE LIFE

1
BuckyDent on 02/17/2015

Customer Service: 1.0 Quality Of Work: 1.0 Friendliness: 1.0 Pricing: 1.0 Overall Experience: 1.0

I recently was in the market to buy a new car. After reading the reviews about Lipton, I thought let me give these guys a shot, they sound fair. Now I understand the game, they have to make their money and they will do whatever they have to inorder to make the most money they can. At the same time it's fair game to haggle. I dealt with Tony Venezia and he was as arrogant as anyone could be. Not only did he not even want to go down on the price, he insulted me because I was from NY. I get the idea that people from Boston dislike NY sports teams and vice versa, but I am here to buy a car not argue and curse about the Red Sox being better then the Yankees. This guy was classless and repeatedly dropped F bombs. I mean who wants to walk in a dealership and listen to a lowlife talk the way he did? Anyway, I walked out, I couldn't stand him.


excellent service

5
Doug on 02/15/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Andy is a very easy service writer to work with...he takes time to listen and provides an atmosphere conducive to excellent customer relations. His cheerful attitude makes a visit to your service department a pleasure.


Great Facility!

5
David on 02/14/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Full explanation of type of service. Short Wait. Coffee & Doughnuts. WiFi - was able to get some work completed while waiting. Very nicely arranged service area.


Very clean everyone helpful wonderful atmosphere

5
Virginia on 02/13/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I called for an appointment on my day off, came in and my wait time was very short , very great service and the waiting area was clean, comfortable and served hot beverages , wide screen TV very excellent service .


Excellent team

5
Benicia on 02/12/2015

Overall Facilities: 5.0

Matt Pearson was our advisor. He took care of all the details in an excellent manner. Lipton Toyota has an excellent team.Thank you,Benicia Yue


great service at lipton toyota

5
David on 02/12/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

no waiting to be greeted and my car getting serviced right away,very short wait for service on car to be completed.


Great service

4.7
Akisha on 02/12/2015

Customer Service: 4.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Being told everything that is going with my car and what else I need for it to keep it running well.


Great service, prompt, supportive, great facility.

5
Carol on 02/08/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I work with Robert Valez at Lipton Toyota in Florida who gives me exceptional service as does the entire team. My wait time is never too much and the waiting room is clean with tv, coffee and very pleasant associates.


Great service by Robert Velez...

5
Louise on 02/07/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

My car was due a 65 thousand mile checkup..... Maurese and Robert Velez did a beautiful job of doing everything that needed to be done. It cost a lot of money to have my car serviced but was needed.....


Great service along with a friendly smile.

5
James on 02/06/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Keeping me informed about the progress with my Toyota Tacoma truck. I can't say enough about my service advisor, Harry Smith. He was just the greatest along with Rob Sloan who make sure I had a nice car to drive while my truck was being serviced. Kudos to both of the gentlemen.


GREAT GREAT

5
Willie on 02/04/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

What me and my husband like about our visit with Lipton Toyota is we were treated very well and given a chance to own our very own new car its a great car and we love the warmness from the people that work there , Thank you


Quick and polite service

5
Joan on 02/01/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Polite service from dropping off to my car being returned. Service completed in one hour making it convenient to wait. My car was returned washed which was unexpected but much appreciated. Plenty of seating and space to be comfortable while waiting.


Super Service!

5
Shawn on 01/31/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Derek in internet sales was outstanding and I would recommend all my friends and family to him. Jimmy Miller the finance manager was also outstanding and provided excellent customer service.


Knowledgeable staff, friendly service

5
Michael on 01/31/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

The staff was knowledgeable and friendly. The technician correctly diagnosed and corrected the problem. The waiting time was short. The waiting area was clean and comfortable.


Friendly Folks, Awesome Service

4.7
Travoy on 01/30/2015

Customer Service: 5.0 Buying Process: 4.0 Overall Facilities: 5.0

The entire staff was very helpful and friendly. Our salesman Jose was awesome, he listened to everything we said and had answers for us.


Best customer service in south Florida!

4.7
Marleen on 01/30/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 4.0

Great service! I didn't feel the pressure that I usually feel when going to other dealers. Mounir was very personable, patient and has great customer service. The man who assisted with finance (johnathan?) was great as well!


Great service, very fast

5
Alexander on 01/29/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

The sales team, Mark and Celso were very personable, reasonable, and efficient. Celso got my truck ready while I was dealing with finance, which was nice because I didn't have to wait around. As soon as I was done with finance I was ready to go! He also synced my phone to the truck and showed me a few of the features, which was nice. He seemed very willing to spend as much time with me as I needed. The gentlemen in finance was very fun to talk to, I don't remember his name, but I enjoyed working with him.


Nice salesmen and a very clean service area

4.3
Laura on 01/28/2015

Customer Service: 4.0 Buying Process: 4.0 Overall Facilities: 5.0

I knew what I wanted and they worked with me to get it.Also my credit rating is not that great and they worked with me on that too.


Service service service

5
Carl on 01/27/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Fast service. My first time at the service center all the people I came in contact with was helpful and courteous.


Every area of customer service

5
Helen on 01/26/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I have been served by this dealership several times and I continue to be very pleased with the quality of the service and communication by all employees, from management through curbside agents. Thank you for continued excellence in all that you do, and I wish Lipton Toyota continued success for the New Year.


great customer service

5
Jenny on 01/24/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I went in to Lipton Toyota for scheduled maintenance, Brandon Brown was the representative who I made my appointment with. Brandon was courteous, friendly, and polite. He answered questions I had in regards to future maintnance and he answered them and was very helpful. Please help me recognize Brandon for a great job treating customers with respect and not just like a number. Thank you Jenny WongPS he deserves a raise in my opinion.


great service

4.5
Darcy on 01/24/2015

Customer Service: 5.0 Buying Process: 4.0 Quality Of Repair: 5.0 Overall Facilities: 4.0

My service advisor Brad is excellent. Always so professional and helpful. He is the only one I will deal with even if I have to wait an extra week for an appt. He is honest about what my vehicle needs and makes it quick and efficient every visit. He answers all my questions and concerns and explains things very well. The porter Jeff is also another good experience for me. Always friendly and funny and very courteous. The biggest plus about him is he takes the plastic off my seat, the sticker off my window and the tag off my key. He says he likes to return my car and keys to me the way he got them. :)


Great service

5
John on 01/23/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I had a 10:30 appointment, and I was talking to the service rep at 10:30. Car was ready when promised.


Personalized Service

5
Levi on 01/23/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I was treated as an individual and Harry Smith always anticipates my vehicle needs to keep it on the road.


Superb Service!

5
Jonathan on 01/20/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Prompt and efficient. No wasted time. Also, free service foir my new car-- excellent in all respects. Harry was terrific


I Love My Rav4!

5
Laura on 01/20/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Ours sales rep, Joe Richards, was wonderful. My husband and I really appreciated how much fun Joe made the car buying process. He has a genuinely friendly personality! We also appreciated the service from our financial rep, Jason. Also very friendly and accommodating.


Great service, small hiccup

4.5
Felipe on 01/20/2015

Customer Service: 5.0 Buying Process: 3.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Very good service. Quick turnaround only concern is that I was not told when purchasing the extended warranty there would still be a charge for deductible. It was made seem like the warranty covered at no charge. Not a deal breaker but would have been nice to know.


SERVICE

5
Jackson on 01/19/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Very professional and corteous. In particular, at the concierge, Mrs. Zepeda does an exceptional effort to please every customer and make the wait enjoyable.


A satisfying experience ! ! !

5
Donald on 01/17/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I was very satisfied in the manner I was directed to all the necessary departments upon entering the property...Mr. Harry Smith was most helpful in explaining in detail what this visit was about...Mr. Smith also informed me of a timing belt that needed replaced...I was most pleased with everyone I'd come in contact with including the coffee and doughnut lady...Sincerely, Donald Rillera


Pleasant, accommodating, comfortable and efficient

5
Sharyn on 01/16/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

It was a very pleasant experience from the moment I drove up to and was greeted by the "service valet".....entered the building....checked in.... waited in the comfortable waiting area...enjoyed delicious coffee andeven broke down and had a donut!Everyone was accommodating and my wait was less thanan hour.Also wanted to mention that when I made my appointment for service and the dealership's confirmation process - all most efficient.


Quick service. Assisting rep was great!

5
Alexis on 01/15/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Although I did not have an appointment, I was helped very quickly. I was offered to shuttle beck home since my repairs would take about 3 hours. The actual repairs took less time than estimated!! I was very satisfied with this outcome.


Maintenance at Lipton Toyota,Broward County,Florid

5
Sheldon on 01/15/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Brad Kirker was the best maintenance rep that I have ever had in over 45 years and many dealerships in Canada and the U.S.


Great service

5
Maxim on 01/14/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Brad was quick to assist me. He knew exactly what my vehicle needed and was able to fix everything timely. I also appreciate the shuttle service that was offered. It was great, thank you. Will definitely come back.


Great service, excellent staff and cleanliness

5
Byron on 01/13/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Attention to detail and ensuring that vehicle is road worthy, comforters and cleanliness of waiting area, courtesy shown by the welcome team when you take your vehicle in for service


Wonderful service

5
new_year_camry on 01/12/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My parents just bought me a 2014 Toyota Camry for Christmas and it is awesome. The sales people were very friendly and helpful. My Camry gets great gas mileage and I can fit all of my friends in it for school.


First car buying experience in 10 years

4.7
Nicholas on 01/12/2015

Customer Service: 5.0 Buying Process: 4.0 Overall Facilities: 5.0

The saleman was not pushy. They did a dealer trade to get me the truck I wanted, and the deal we negotiated was fair.


My Sales Experience at Toyota

5
Eric on 01/10/2015

Buying Process: 5.0

The sales and finance personnel strived to meet my needs with an excellent deal, including working past 11 in the evening.


Great salesperson in louis

3.7
Mindy on 01/10/2015

Customer Service: 4.0 Buying Process: 4.0 Overall Facilities: 3.0

My salesperson Louis was the best honest no games he kept his promises he wasn't pushy he was knowledgeable and went the extra mile for me


Sales man was terrific. Service is fast.

5
Susan on 01/09/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Al Hernandez was so nice..... He show us around the service area which was very nice. We couldn't get the exact car we wanted, but we got a, excellent Prius. We are very happy!


Lipton Toyota - 1st Visit

5
Danny on 01/05/2015

Customer Service: 5.0 Quality Of Repair: 5.0

Harry was great to work with, and, he was quick to provide the required needs and service for my vehicle.


Great Service

5
Allan on 01/04/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

The experience is comfortable and secure from the signing in my car to the signing out. However, it is because of Brad Kirker's outstanding professionalism that I find Lipton Toyota's service department exemplary. Over the past years, I have found Brad's explanations clear and logical. He is the reason why I recommend Lipton Toyoto to my family and friends without reservation.


Leasing Experience

5
Andrea on 01/03/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

My salesman, Jerry Teger, was excellent and a pleasure to do business with once again.. The other staff members involved in my new lease were also very friendly, polite and professional.


Fast Professional Service

4.5
Stephanie on 01/03/2015

Customer Service: 5.0 Overall Facilities: 4.0

I was able to quickly drop off my vehicle for repairs. The service writer was very friendly and professional. The service ticket was written up quickly, the availability of a oourtesy shuttle was convenient.


Very Knowledgable!

5
Paula on 01/01/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I really enjoyed the assistance I received from Miguel Catalano. He was very knowledgable about the Toyota Camry and made the decision to lease another Toyota vehicle an easy one.


Lipton toyota

5
Elsa on 01/01/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

The service writer Brandon brown has to be the nicest service writer there is! He had no problem explaining what the technician was going to do in a very professional manner


Leasing Vehicle

4.7
Edward on 12/31/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 4.0

Sales person was extremely knowledgeable and easy to deal with. The manager was also very good to deal with as well. It was no hassle process from beginning to end.


Excellent service, professional staff

5
Lillian on 12/22/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

What I liked about your dealership is the professionalism of your staff. They were extremely cordial & helpful with the questions I asked about my cars performance. The time to attend to me was excellent also. Upon arrival to the service area, I was attended to quickly.


Friendly, thorough, and relaxed service

5
Claude on 12/20/2014

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I was in for service, Andrew and his crew are always very respectful, personable and attentive. One would be hard pressed to find a better service department at any other dealership or company for that matter. It was a prompt but relaxed experience.


Excellent Service

5
ILEASE2 on 12/11/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This is my second car being leased out of Lipton Toyota. I am leasing a 2015 Toyota Corolla for my wife. I dealt with Miguel Catalano, a true gentleman from the first phone contact, to meeting him at the dealer, to finalizing the deal with him, my experience was a very good one. Mr. Catalano knows the business, and once I told him what I was looking for, he knew how to get me what I was looking for in a car and at what price range I needed to stay at. He certainly met my expectations and got exactly what I needed. I would certainly refer him as a salesman to anyone, Thank you, Mr. Catalano, on behalf of my wife and I for your most wonderful attention, patience and desire to work with us getting us out of our previous lease and into our new Corolla lease with a smooth transition.


Great service & excellent facilities

5
Robert on 12/11/2014

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Service was performed with a friendly attitude, the work was done properly and I now have an automobile that I can depend on!


Exceptional service, huge and clean facilities

5
Charmaine on 12/11/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I was escorted to the VIP section/department which I didn't know about and was told about the programs available to get into a new car and this was while my 2013 Camry was being serviced. Well I ended up driving home in a brand new 2015 Camry which I love!!!


Outstanding Service Across the Board!!

5
Mary on 12/05/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

My sales representative Saheed was the best salesman I ever had to deal with when purchasing a vehicle. He did absolutely everything he promised and was not pushy- just extremely polite and honest.


Great Experience Overall

5
Catem013 on 12/04/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I walked into Lipton Toyota this past Monday at 8:00pm, when the dealership closes at 9:00pm. Celso set me up with Al who was more than patient and understanding with all of my questions and concerns. Between Al and Tony Venezia, I was very satisfied with the figure generated for my new car. I left Lipton Toyota around 11:00pm, two hours after close, a very happy customer. Management at Lipton seems to be well experienced in catering to its customers needs I can't thank the Lipton team enough for my great experience.


exceptional service, courteuos staff, clean place.

5
Cutie on 12/04/2014

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

My representative was very courteous, helpful and fast. I was shocked when he came to wake me up stating that my car was ready. This is what you call "Speedy Service"


Great Service

5
Michael on 12/04/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

From the time I called to make an appointment to the time I got a keys back, the service was superb.


Great experience

5
Orlando on 12/03/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

The best was our salesman Andres Llanos.He took the best care of us possible and made our experience with Toyota great!Thank you Andres!


buying/leasing experience

5
Leslie on 12/03/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Excellent experience with salesperson Shaheed Khan. He quickly found the exact vehicle I wanted including model, exterior color and interior design. Much smoother leasing experience than I would have expected.


Great professional service from Eric Jones in Serv

5
Judith on 12/03/2014

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Assistant Manager, Eric Jones! I have a 2008 vehicle..and Eric is always there, flexible, willing to take me any time, and fix as quickly as possible. I feel I am always in great hands with Eric. He is PROFESSIONAL, always willing to work with me, cordial, accommodating, kind and prefer to always deal with him. He deserves to be in a higher position or receive recognition for his outstanding performance and professionalism. A raise would be a nice recognition as well, or incentives..cruises, time off...I only return and have continued to, for almost 7 years, just because of how Eric Jones handles himself and deals with me and my vehicle work. More than and beyond, professional..and, the best Service staff I have ever dealt with. It is unheard of, for used cars to continue to keep up their maintenance at their purchasing dealership, but again,it is ONLY, because of Eric Jones. Thank you for all of your help for so many years.


Great Experience Buying a New Car

5
Bob Sabatino on 12/02/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I had a great experience buying my new car at Lipton Toyota. The Sales associate was really helpful, competent, experienced as was the management and finance people....All around great experience.


GREAT SERVICE

5
Guy on 12/01/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

this is a good experience for me , I like a friend whit the LIPTON TOYOTA staff , specialy the salesmen "JOANEM SUCCES" is doing excellent job.


Prompt and reliable service

5
Jeremy on 11/28/2014

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I had prompt courteous service. They repaired two recalls and fixed a third issue. The shuttle to and from my home was clean and the driver, Pierre was very kind.


Oil change

5
Stephen on 11/26/2014

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Fine but please before I took toyota 4 runner for oil change after I left I start smell oil burning I went to sears to check it they show. Me what is happen you should teme the engine cover when you temple the oil but the employee did not do that he just remove the oil filter and all the oil drip at the cover when I drome at the highway the air push the oil at the engine and I start smell burning oil I have to take off the engine cover panel cleannet and o put it back Thanks for every things and have and have a happy Holliday


Extra Ordinary Customer Service

5
Leonard on 11/26/2014

Customer Service: 5.0 Overall Facilities: 5.0

This was my first experience with Mr. Andy Gutierrez, the Service Writer. He was very professional and listened to all I had to say. He made my visit extra pleasant and I am looking forward to seeing him again at my 10,000 mile oil change. He provided me with Extra Ordinary Customer Service!!!!


Great Service

5
Randy on 11/24/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

My Salesman. He was wonderful. Kurt Henry he made sure everything was up to my standards. He went up and beyond to make sure I was satisfied. He made me feel secure. He was great.


Jose M Padilla

5
Jose on 11/24/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Everything from the sales person experience to the financing part. John, my salesman did an amazing job finding just what i needed and to make sure I had a great experience.


GREAT SERVICE CLEAN AND ACCOMMODATING FACILITY

5
June on 11/18/2014

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

The customer service is excellent. The service of the technician is also excellent. Things are being explained when work is done and advice is given if there are updates to be made in the future. For me that is very important.


Service time

4.8
Andrew on 11/18/2014

Customer Service: 5.0 Buying Process: 4.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Everything went well, thank you! Although the wait was almost 2 hours for the car to get serviced.Also, loved the hot dog and hamburger stand!!!


maintanence

5
Gretel on 11/16/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Fast and always friendly serviceRobert Velez always willing to assist with any questipns, Robert Velez is very knowlegeable and he always goes above and beyond.


awesome location,fantastic service

5
Maura on 11/15/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Andy, my service advisor was magnificent. He listened to my concerns and advised me on the recommendations for the vehicle. He was very easy going and sincere. It was clear that I was at a top notch operation. I felt very relaxed and felt that he was looking out for me and my car. I look forward to a long lasting relationship at this location since I recently relocated to the area. They have designed the waiting area for the comfort of their customers. Nice :)


Great experience

5
Tracy on 11/14/2014

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Very comfortable waiting area and friendly staff, especially in relation to other Toyota dealerships I have dealt with in the past.


Great Leasing Experience

5
Andrew on 11/14/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Mounir Bel Mokhtar deserves all the credit for my pleasant experience. He is customer friendly and exceptionally responsive to customer needs.


Great service, clean facilities

5
Toyota owner on 11/13/2014

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Robert Velez in Service was excellent He was very knowledgeable, professional, and friendly.


Amazing service, clean facility and friendly peopl

5
Doniel on 11/08/2014

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

The service is always excellent and Andrews always is on top of things. Is my kind of familiar atmosphere one always look for. I've told all my friends. And when they can't I bring their car for service. Keep the good work.


Great customer service

5
Theresa on 11/06/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

My salesperson Marie was professional and truly wonderful to me. She understood my needs and did not push me to buy something I didn't need.


Professional service

4.7
Liliana on 11/06/2014

Customer Service: 5.0 Buying Process: 4.0 Overall Facilities: 5.0

The attention and friendliness of the sales person. Very eager to help and please. Took considerable amount of time during the whole process.)


Service at Lipton Toyota

5
Hary on 11/04/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Andy and Andrew are AWESOME. Kept me informed thru the whole 4 day journey. Love those guys. Very professional. And I have high standards because I work at SET.


clean and welcoming facilities

4.2
Leon on 11/03/2014

Customer Service: 5.0 Buying Process: 3.0 Quality Of Repair: 4.0 Overall Facilities: 5.0

This is my third purchase form Lipton. I like everything about the dearlship, with the exception of the back and forth with the sales people, and then the manager etc.Yory financec person is great !I do believe I overpaid this time, but don't have the patience to do anything about it !


Friendly Employees, pleasant experience

5
Germanmarky on 11/02/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Miguel was such a pleasure to work with. I decided on this dealership because they were the closest and lowest price TrueCar certified dealer, even though they are not the closest. I was warmly welcomed, and after talking with Miguel, I got the pleasure of meeting Anthony. He is a straight shooter right out the gate. After discussions on the price of the vehicle, we shook hands and was greeted by Jason in the financing department. He informed me of the other options available for the car, and let me know what financing options were being offered. As I decided on financing through my credit union, Jason was very helpful by placing our paperwork to the side for a week while our financing paperwork was being filed. The next week I came in and dropped off the check, Miguel, Tony, and Jason were available for any additional questions I had. The vehicle drifted a little (expected from being strapped down during transport), and I am currently sitting waiting for that to be checked out.Brandon in the service department is just as friendly as the others I worked with, and would not hesitate to make the extra drive down to this dealership just to work with them again.From the sales team, to the service department, this was by far the best car buying experience I've ever had, and would not hesitate to refer friends and family to buy a car and service their vehicles here.Mark


Charles Holland

1
964.big.charlie on 11/02/2014

Customer Service: 1.0 Quality Of Work: 1.0 Friendliness: 1.0 Pricing: 1.0 Overall Experience: 1.0

I had three recalls on my Toyota,Liton had my car for over four hours and did nothing my window was not working and remaind down.Lipton told me it was not the master window switch that was under recall. Lipton told me the two other parts was broken and told it would be six hundred and fifty dollars.I new that was a lie so I bought a window switch from Lipton for dollars.I went to my mechanic he put the window up and told me the master was the problem, I spent 2 hundred and 40 dollars at Auto Zone.My mechanic installed it for 60 dollars.I went back to Lipton to return the unused window switch,I was told I cant return the part because it was electrical part wen auto zone and other part stors would.Lipton manager Scott was unprofessional.I would give them negative five stars if that was passable.


Great experience

5
Dominic on 11/01/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

The whole process from dealing with Joe Richards when buying the car to dealing with Jason in finance to complete the sale was seamless. They were both outstanding professionals who went out of their way to help me.


Geart service

5
Hubert on 11/01/2014

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

The time I got to Toyota to time I left I feel serviced the way I would do to other people.


great service, nice show room, hassle free

5
Dena on 11/01/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

There was no pressure from sales person, he got to know my likes & dislikes so he could find the car best suited for me. The entire team was awesome.


Great Service, always!!

5
Robin on 10/31/2014

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

My service advisor Bob Staniscich. He is always available, accommodating, and the work is always completed professionally and in a timely manner. He has helped me with my 2000 4Runner (with over 300,000 miles on the odometer) practically since I've owned it, and I can't say enough good things about my experiences at Lipton because of Bob.


Great service!

5
Kevin on 10/31/2014

Customer Service: 5.0 Overall Facilities: 5.0

I was in a hurry and Andrew said he would get me in and out in about an hour. He did what he said he would, that's worth a lot these days.


Wonderful dealership!

5
justinejanina23 on 10/26/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Great service. Highly recommend this company for anyone looking to buy their first car. Miguel Catalano helped my daughter and I tremendously in buying her first vehicle. They put my worries, as a father, to rest and assisted me with any questions I had! Rich Gonzalez took care of all the finance paperwork for us and we were out of the dealership in less than an hour.


Great service

5
Frances on 10/26/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I had checked my oil before I left my home and saw that the dipstick was showing almost no oil in my car. It was still 1000 miles before my next oil change so I brought it in to be checked out. Bob took care of me. I thought just oil would be added and that would be that. But I was wrong. Bob explained that I needed new pistons and cylinders. I was in shock! My last Camry lasted 10 years and well over 150000 Miles, I bought it from your company. I also bought this car from you. With only 84000 miles I did not expect this to happen! Bob was very kind and walked me through the whole thing. I was beyond upset, but he was able to calm me down and assured me that my car would be fixed and it would be better for it. I am unemployed wright now because I am a caregiver for my mom(100 years old) so the cost was a bit hard for me but with Bobs help it all worked out. I have always been treated with kindness and respect at your company and always recommend it.


Sold me a crappy and the only way to get out of the transact

1.6
mcj11 on 10/25/2014

Customer Service: 4.0 Quality Of Work: 1.0 Friendliness: 1.0 Pricing: 1.0 Overall Experience: 1.0

I am a hard working mother of three, who is disappointed in the service provided by the upper management and the financial team at Lipton Toyota. I went in with trust and confidence to Toyota on August 23, 2014 and purchased a 2013 Dodge Charger. When I went the first time, the transaction was smooth. The finance manager was very forth coming at the time, however the car was not equipped as describe by the salesperson. I am guessing because it is not a car that he usually sells. Never the less I stayed with the car because I planned to refinance after I raised my credit in the following months plus it was too late to do anything about it, I was told the deal was done. A few weeks after purchasing the car I noticed there were some strange electrical issues occurring. The radio would turn by itself. The charging ports in the car stopped working. The lights would flash. These things had nothing to do with human error, by the way. I called my salesperson and told him of the issues and explained that I would be down to his store by the weekend. Oh yeah, I failed to mention that I am a school teacher that resides in Port Saint Lucie, so it was not a nearby commute. On a horrific Sunday afternoon the car was showing signs and signaling there was transmission issues. October 5, was to be a day of celebration because my middle baby was turning four and we were down in Broward to celebrate her birthday. The car gave a jerk and then it refused to shift gears. The car was stuck in drive and it did not drive as seamlessly as it did before. I pulled into the Publix parking lot and called Toyota to let them know of my situation. I had someone tell me they were in management. I believe his name was Howard, but when I got there I was informed he was a salesperson. I tried to reach Alex because he knew I was coming in because of the previous issues. I had to sit in my car for an hour till someone could come and help me with the car. The car was stuck in drive and I could not get out and there was no way to shut off the car while the car was not in park. It was such a traumatic experience for me and my children. Once the gear shift in the car was manually reset I headed to Lipton to see about getting into another vehicle, because there was no way that I would keep a death trap like that. Believing they would help me I sat down with management letting them know I did not mind getting a new car but We needed to have an equal trade off, because the car was purchased 45 days prior from there dealership with a clean bill of health and was certified, if I am not mistaken. During the lies back and forth on the phone with the salesperson on the phone I was not aware of the service department hours of operation, so using the warranty to get it fixed at that point was out of the question. Toyota had endangered my children safety. Their only other alternative was for me to take the car back to Port Saint Lucie and let them fix it there. I was appalled!!! The car was showing clear signs of transmission failure and I was supposed to drive back to a city an hour and 30 minutes away. I explained to them that could not be an option and I wanted out of the car. Management said they would help and I needed to choose something I wanted to look at. I wanted a Highlander because of the space and roominess. When we got back from the test drive, a manager came over to me and stated that the car I choose would be an $800 dollar car payment due to my credit, of course that was not something I could afford. They told me to look at a Camry. I did not want a Camry, but he explained to me that if I got the Camry now in a year I could trade it in for the Highlander and get the lowest interest rate because I would come in under the loyalty program. I agreed but they asked for another down payment to get my payment to stay the same. They gave the lowest trade value for the Charger and rolled that negativity equity into the Camry. When I went into the finance mangers office there were no numbers on the paper. He wanted me to fill out blank papers. I asked to see the transaction, so he showed it to me on the computer. I had to have my disable mother cosign for me to lower the interest but the payment was still higher than what I was paying for the Charger. Once again the manager sat down and explained you are only keeping the car for a year and in that time there would be no negative equity and I would be able to get the car I really want. No one gave me that statement in writing. Being filled so much emotions, I was not thinking clearly and allowed them to coerce me into a deal that when I sat down to think about it later, I concluded that there was something very shady about that deal.


the service was excellent from beginning to end

5
Cheryl on 10/25/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

How quickly they were able to help me.they made me feel like I was important to them helping me to make a big decision being very helpful


Visit our car dealer

5
Ray on 10/25/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Friendly staff. Our salesman, Joe Richards, spent lots of time going over all the features of the car and setting up the electronics for us.


Great deal on tires and no waiting in line.

5
Robert on 10/24/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I was able to make an appointment and get a quote on tires prior to bringing my car in for service.


Great customer service

5
Olga on 10/24/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Miguel Catalano was my salesperson. He did a great job. Was patient and took his time to help me get the right car. Excellent customer service.


Very happy with experience

5
Jen B on 10/23/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

As an attorney and life long Miami resident, I have always been hesitant about buying cars, Lipton changed my mind. I have had the opportunity to lease and buy three cars so far from Lipton. I found their professional and pleasant service does not stop when you drive your car off the lot. The service department has always been great at helping me by working around my schedule to get me in and out quickly. Also, I have not found any better pricing in South Florida. Thank you and keep up the good work.


ALLROUND GREAT AXPERIENCE

4.2
Donald on 10/23/2014

Customer Service: 5.0 Buying Process: 3.0 Quality Of Repair: 4.0 Overall Facilities: 5.0

THE EASE IN WHICH EVERYTHING WAS TAKEN CARE OF FROM THE SERVICE MANAGER TO THE RIDE TO AND FROM WORK DURING THE DAY.


Bob Stanisich - Knocked it out of the Park!

5
Roy on 10/21/2014

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Helpful, not pushy, great people. Listened, was able to meet and consult with my technician and ask questions (this was encouraged!!!), gave me a rental truck for the day to save me from making 2 trips, took lots of time to help me pick the tires I wanted, Could not have been more helpful or delivered any better service. The list goes on! Ya'll found a free oil change package that came with my vehicle that other dealerships overlooked. Bob Stanisich is a very very nice, helpful, and attentive person who took incredible care of me! I'll be back!


Professional, no haggling over the price

5
Linda on 10/21/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Al Hernandez was very professional and didn't use high pressure tactics on us. I had gotten my certificate from AAA, so we didn't haggle over the price.



® 2024 CARSDESK. All Rights Reserved.