Lindsay Honda

4.4
Overall Rating

Customer Service: 4.4 Buying Process: 4.4 Quality Of Repair: 4.3 Overall Facilities: 4.6 Quality Of Work: 4.4 Friendliness: 4.5 Pricing: 4.4 Overall Experience: 4.4


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New car

5
Stephw on 11/30/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I walked in to lindsay honda today and was greeted by jason youngblood. He worked very well with me. He made sure all my needs where meet and more.


New Car Purchase

5
Emily on 11/23/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Everyone worked well with me to get me what I wanted. Otis, who sold me my car was excellent. Everyone was really nice and I did not feel pressured that much during my buying process.


Lovely group

5
Joyce78 on 11/17/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Jason Youngblood is a delightful person who goes beyond his salesman skills. Lola Thomas asked me to relay how great her experience was. Your dealership shows the Team Work in place Works. Jason was going to go to beyond his responsibilities to help with a purse left at the dealership.


New Purchase

4.8
Randy & Lisa on 11/14/2016

Customer Service: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Purchase my car from Lindsay Honda. Just as smooth as my first purchase and use the same salesman Mondale Bradley. Mondale did an excellent job again and is why I asked for him. New facilities, huge selection and making you feel welcome and informed on your buying decisions is why I will keep going back to Lindsay.


Careless Service Dept

1
Doug on 11/12/2016

Customer Service: 1.0 Quality Of Repair: 1.0

Third time that I've taken my Honda element in to Lindsay for a basic oil change. It's also the third time they returned the car and it poured oil on my garage floor. Just careless attention to detail and it is the last time I will use Lindsey for any service on any Honda that I own. Even requested that the service advisor please have them wipe the undercarriage down never done just careless workmanship. As I said, this customer will never be back.


Pitiful careless service

1.8
Doug on 11/12/2016

Customer Service: 2.0 Quality Of Work: 1.0 Friendliness: 2.0 Pricing: 3.0 Overall Experience: 1.0

Third time I've taken my car in for an oil change and all three times even though I requested they clean the undercarriage I have a pool of oil on my garage floor this morning. It is the last time I will ever do business with or use this dealership for any service!


Excellent Customer Service

5
Hanna and Alex on 11/04/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This week my car died unexpectedly and I decided I wanted another Honda. My fiance and I walked into Lindsay on a whim to get a little more information about our options. Jason Youngblood was waiting to greet us at the front door. He took the time to listen to our concerns and understand out budget. He was able to suggest some different options that would work for us. We came back the next day after some research and took a test drive with Jason. He was quick to answer our questions and after sitting down to negotiate we were able to come to an agreement on price. Before going to financing, it was discovered that the owner's manual and deal packet for the 2016 model we picked out was missing. As a comparable 2016 was not available, they offered us the exact same model and trim in a 2017 at our original agreed price. I was not expecting such an honest, genuine effort to make it right . I would easily recommend Jason and the Lindsay family for their efforts to make sure we got to leave with the car we wanted at a price we were comfortable with.


Customer service was excellent

5
Sumi on 10/23/2016

Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

On 22nd of October,2016.I bought a brand new 2016 Honda Fit.My sales person was excellent.ZacharyLetourneau helped me find the right car,right price and the payment I can afford.JOB WELL DONE....ZACHARY LETOURNEAU.....


Best service EVER!!!

5
Stewart236 on 10/05/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I have never been to a dealership as nice as this one! After walking into the dealership, Mike Houston had the exact car was looking for within minutes! He knew every answer to all my questions! It was so nice to sit in the waiting room while watching tv and eating popcorn! Great service! I'll never purchase another car anywhere else!! ????


warranty service

1
gcc2016 on 09/22/2016

Customer Service: 1.0 Quality Of Work: 1.0 Friendliness: 1.0 Pricing: 1.0 Overall Experience: 1.0

I am the owner of a 2016 Honda CRV. I called the dealership to report a blinking light on the dash when the vehicle was in drive. The vehicle has 10,000 miles on it. Instead of honoring the warranty they told me the repair (wiring harness) would be at my expense. Honda would not cover it because the service department stated an animal had chewed through the wiring. This would be impossible as this vehicle is started every day and most days several times a day. I was charged 159.10 to solder the wire. The service person stated he would make a repair for 150.00 however if he fixed it properly by replacing the entire wiring harness it would cost 650.00. They were doing me a huge favor! Evidently the service personnel at this dealership are animal experts and I should appreciate the fact they saved me so much money. There is no way this wiring issue was due to an animal as it never sits long enough for this to occur.


Great all day experience.

5
Spencer wright on 09/07/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I had a great all day experience. They were very kind and courteous when helping me look for a used vehicle and help me with my trade-in.


worst ever

1
dee on 09/07/2016

Customer Service: 1.0 Quality Of Work: 1.0 Friendliness: 1.0 Pricing: 1.0 Overall Experience: 1.0

Called twice and emailed 4 times in a week to get price on vehicle. Was ready to buy vehicle just needed some information and was coming from far away. Was told on the phone that they dont have time to answer questions on the phone. Noone ever responded to my emails despite 4 separate attempts with detailed information on my requests.ABSOLUTE WORST PLACE EVER. BUNCH OF IDIOTS WHO WORK HERE


Worst Customer Service

1
Raj on 08/21/2016

Customer Service: 1.0 Buying Process: 1.0 Quality Of Repair: 1.0 Overall Facilities: 1.0

Hello Friendsbeware of this dealership and wort customer service! I was in dealership to Buy Honda CRV fully loaded car and finally I made the deals about to sign the papers but I have taken back due to dealer manager. I don't feel respected by their managers and they are very very rude. So finally, I have called off my deal on Saturday.Even though, they really don't no how to talk with customer and convince customer with real situation. Why they show my car and I was very dirty and has 88 Miles. When I asked explanation , The Management told me that we are tired if you want take this car otherwise cancelled the Deal. The responded like as if I am taking the car free. Please think twice before doing any deals with these Guys. Hope my feedback helps you all.


Rude person in service 2nd desk back from exit door middle

1.5
Mako Mike on 08/03/2016

Customer Service: 1.0 Quality Of Work: 3.0 Friendliness: 1.0 Overall Experience: 1.0

Arrived 10 minutes early to my appointment. I asked a service person if this where I come for an appointment. He stated yes and had me pull my car up to the exit only door. Upon arriving back he handed me a service paper as he walked by and states there was no airbag recall on my car. I went outside and verified my vin and went back in to have my car fixed. Rude. I won't be back and will all employees in my school district know about my experience.


Kelly Sensabaugh!

5
flattire8116 on 08/03/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Kelly was our sales and leasing specialist... She was super friendly and helpful... She went above and beyond helping us find the vehicle we were looking for, and at a great deal! Keep those bells ringing girl!


AMAZING. Wow.

5
Hondalover101 on 07/18/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Mr. Vic Phillips was phenomenal!! He answered every single one of our questions, plus more. He was very flexible and understanding and catered to our needs and wants! What a nice gentleman! He made us feel comfortable and even gave us beverages!!! Wow what an amazing experience! Good Job Vic!!!


Multiple service visits with no fix

2.2
author on 07/14/2016

Customer Service: 4.0 Quality Of Work: 1.0 Friendliness: 4.0 Pricing: 1.0 Overall Experience: 1.0

I brought my Honda CRV in for multiple service visits in the past year to repair an oil pressure problem and after spending multiple hours + over $1000, the problem still isn't fixed!!! I'll give them an "A" for effort but a "F" for the final grade. Thanks for nothing!!!


New Honda deader for us

5
Geoffrey Pomerroy on 07/01/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

All things considered, simply excellent from salesman thru negotiations and financing. Facility is certainly one of the largest in the area. Highly recommend checking Lindsay out.


Elsie

5
Elsie on 06/13/2016

Quality Of Work: 5.0 Friendliness: 5.0 Overall Experience: 5.0

We worked with Kyle at the dealership and he was great and awesome. He made the process seamless, when I was just about giving up getting my new ride. I very much appreciated his approach. Kyle was friendly, knowledgeable, and low-pressure. We reached a mutually-agreeable deal in a short time. Buying a car can be stressful, but Kyle made it enjoyable. Thank you Kyle and God bless you.


Perfect Fit

5
Mosheh29 on 06/12/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I worked with Troy Alexander and he was the perfect fit with helping me make my first real vehicle purchase. Most of us don't realize that the sales representative working with you is just as important as the dealership you go to. Thank you Troy!!


"Professional with an added plus of a Christian Atmosphere!"

4.7
Very Satisfied and Blessed on 05/19/2016

Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

After almost a year of looking and reading upon new cars for 2016 and deciding to let my 10 year old "excellent" car that never let me down be traded and not receive the $$ amount vs my sentimental value of my 10 year old car....We saw an add on TV for Lindsay Honda and thought we should try them. I went to the website and thought wow, they should have plenty of Honda Civic Sedans to choose from.I got there and felt like a kid in a candy store, several under the roof on their showroom floor and several outside. I knew what I was basically looking for and a price range.Ben C., the salesman approached us and it went great overall and especially when we drove off the salesroom floor. We had noticed a pleasant overall atmosphere and the type of music being played during our transaction.During the finance process, it was shared with us that Lindsay Honda shares a Christian atmosphere and then we knew exactly what we felt. Absolutely the place to purchase our new Honda Civic Sedan. The new body style, the excellent package for a mid-size care, the staff, the music and the atmosphere overall!!! When we got in our car to leave, the salesman said just three questions. He covered the first two questions and linked the cell to the car and few other tech options. His third question was a great one!! He said do you mind if I say a prayer before you drive away? We were blessed to be asked and received a prayer with honor. God Bless the Lindsay Honda Staff!!


Worst deals in town

1.2
Lindsey324 on 04/29/2016

Customer Service: 1.0 Quality Of Work: 1.0 Friendliness: 2.0 Pricing: 1.0 Overall Experience: 1.0

I went in with my daughter looking for a new vehicle. I left my son and husband at home. They must have thought they could walk all over me and I would jump at their first/second offer like a moron. They tried to screw me over so I left. Horrible experience. Went to Roush and got the best deal in town. We will never go back to Lindsay. It's sad because they could have gained a couple more loyal customers.


First Time Car Purchase

5
HondaCivic2012 on 04/07/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This was the first time I had purchased a car and went into the process expecting poor customer service and high pressure sales tactics at each dealership I went into. When I came into Lindsay Honda Kyle approached me and introduced himself. He was extremely polite and helpful throughout the entire process. He helped me find a car that fit my need within my budget. After leaving Lindsay Honda to look at some other dealerships I came back later that afternoon and Kyle was there to pick up right were we left off. He was professional and polite throughout the entire process and made the first time purchase a good memory. I purchased a 2012 Honda Civic EX and have been enjoying the ride for about a month. I would happily refer friends and family looking for cars to Kyle at Lindsay Honda.


. This is a very horrible place to go to

1
Orlando F Smith on 03/23/2016

Customer Service: 1.0 Quality Of Work: 1.0 Friendliness: 1.0 Pricing: 1.0 Overall Experience: 1.0

This is the worst dealership to ever go to the beach you auction do they put you upside down in your contract if is the worst place to be do not ever go there I recommend no went to the dealership please understand that this is coming from the experience and witnessing it myself


finally a good experience with a car dealership

5
christopher shafer on 03/16/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

After several other dealership refused to negotiate and even got angry I thought I would never get a deal made.i didn't think theirs a car dealership in america that wasn't looking to rip me off.well...I found one that would negotiate,never got angry,and gave me the deal I was looking for.Cant believe I'm saying this but it was a great experience across the board.


Great service without all the pressure.

5
MSparks on 03/08/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Overall Experience: 5.0

I worked with Matt Staten at Lindsay Honda, and the experience was great. Matt was patient and gave me all the options and suggestions I needed to make a great purchase. I'll certainly send all my friends over to Lindsay and suggest highly that they talk with Matt. Great deal, great experience, Lindsay made all the difference!


Extremely helpful and accomodating

5
tjr4jesus on 03/08/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I bought my second Honda Civic from Lindsay last week. I have not had a car payment in over 20 years and was a bit apprehensive. Sheila took a long time with me not just to find a car but to get the best financing for me. Chandra was a big help in this as well. Would recommend Lindsay Honda to anyone. Fantastic experience.


Committed to Great Service

5
Dominick11 on 03/03/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Usually, I get those sales people that just wants to place me with something they want and feel is more suitable than what I have said I only want to look at. Where there is a way, there is a will. Brittany understood that listening and understanding can go along way to helping a person find a car treated me like an human instead of the usual robotic approach. I would recommend anyone to work with this beautiful young woman. Great service!! Great Experience!!


Great experience!

5
Buyer Gut on 02/27/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Brittany helped us find the right fit for our family and had a great experience buying our car. Can't wait to have this car for many years to come.


Den of vipers

1.4
Fixairplane on 02/23/2016

Customer Service: 1.0 Quality Of Work: 2.0 Friendliness: 2.0 Pricing: 1.0 Overall Experience: 1.0

Be careful here, I've had 2 Bambara experiences with these folks...one with service & one with sales. They will definitely stack the deck heavily in their favor in all things, then turn on you if you don't play along.


Used car sales

5
Geno on 02/20/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We received awesome service from the time we got there from the time we left , and We also drove way with a used van and we're very happy with it , Big thank you to Thierno Dia , and to the personal that also Approved us thank you for the Blessing!


Outstanding!

4.6
Kk15 on 02/16/2016

Customer Service: 5.0 Quality Of Work: 4.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

I recently just bought a used car and had nothing but excellent service! Every person I talked with was so kind, helpful, and not pushy. Justin Luckett was the salesman I worked with and he was helpful, patient, and went above and beyond to ensure I was able to get the car I wanted. The price was the best I could find as well. So if you are looking for a nice used car, a great deal, and good people, Lindsay Honda is the place to go!


Purchase a new car

5
Frank on 02/15/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I've been buy cars from Lindsay Honda since 1998. I Always have a great experience, when buying or having my cars serviced. Dan Fenton was a great help. He has sold my wife a Honda Crv, and he sold me a Honda Accord Sport. Dan was very friendly and courteous as well as the staff at Lindsay Honda!!!! Thanks again for another wonderful car buying experience!!!!! Sincerely Frank.


List of xxxx ive experienced

1.4
Ms Jackie on 01/31/2016

Customer Service: 1.0 Quality Of Work: 1.0 Friendliness: 3.0 Pricing: 1.0 Overall Experience: 1.0

1) test drove and decided to buy a 2010 pontiac G6. Car was making a noise in tire area which they agreed to fix and have it ready by the next day. Place opens at 9 am and closes at 7pm. Did not hear from them allday. No uodates on the car...nothing!. Called mid day to see whats going on only to get transfered three times to a dead end. They finally call me to get my car aat 6:30 pm. When I get there the dealer didnt volunteer info on what the heck was wrong with it. I had to ask. And then i had to wait an additional hour for them to wash the car and put gas in it! Which they only gave me barely a half of a tank of gas! 2. They lied about the car still having a manufacturers warranty. 3. Nobody likes to return calls. Not the dealers or the financial manager. I left numerous voicemails and everything.4. Car has had numerous recalls on it that can jepordize my safety if not fixed. They referred me to go to another dealer to see if it was done instead of them investigating. 5. The car sputtered and died after 3 weeks of having it. The dealer said it may have somethi g to do with my keys and programming. Bulls/%!!!! A car should never do that!6. The service airbag livht came on after a week of having the car. 7. I can smell gas everytime i pump gas and drive off.Overall i would NEVER come backbto this place again. They do whatever they can tp not help you with the piece of crap car they sold you and they know they sold a piece of crap car too. Better off going to Buyers Auto


Troy Alexander

5
Ron on 01/30/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My wife and I worked with Troy Alexander today in purchasing a new car. He is the most knowledgeable sales person I've ever met. We are a little older and the new features on the car were a little overwhelming. Troy was patient, helpful, and took the time to make sure we understood all of the features of our new car. Great job!!!


Eric Mckee

4.6
tinaj4490 on 01/30/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 3.0 Overall Experience: 5.0

Eric did a excellent job i would recommend him to my friends he was very nice the whole 2 days we were working together customer service was great.


Good first car-buying experience!

4.8
cbusrachel on 01/27/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

I worked with Matt Staten at Lindsay Honda. I had never stepped foot in a dealership before, and I did feel a little overwhelmed at first because he kind of got right down to business without explaining the process, but I was able to express my concerns & he openly addressed them, making me feel very comfortable. He was able to get me in a car the next day. I ended up purchasing a 2008 Honda Accord, and so far, I am very happy w/ it! Would recommend Lindsay Honda & Matt Staten.


Great Experience !!

4.4
J.Scott on 01/26/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 3.0 Overall Experience: 4.0

They made my car buying experience seamless. I love my 2013 Accord. Tyler Woodall was my sales person and he answered all of my questions and did not rush me. He is a fantastic person to work with !! I was disappointed that they would not pay for getting my windows tinted or they would have received 5 stars.


Helpful and curtious

4.6
Shawn on 01/19/2016

Customer Service: 5.0 Quality Of Work: 4.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Was meet at the door by the salesman but not pressured at all. They work very hard to get me what I needed and wanted with the issues I had which included a fairly new discharged bankruptcy. This is my second buying experience here and will be going back to get my next car when it's time to.


Great

5
Honda Pilot on 01/13/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We had a great experience buying our new Hinda Pilot. We would have liked to met a little bit more in the middle about adding an accessory to our vehicle. But overall it all worked out.


Horrible buying experience

1
Buyer15 on 01/04/2016

Customer Service: 1.0 Quality Of Work: 1.0 Friendliness: 1.0 Overall Experience: 1.0

Hoping to have a much better experience, we were seeking the "difference" in this Lindsay Honda used car dealership especially since it is supposedly a christian & family owned place. We have never been treated so rudely at a dealership before, and clearly the golden rule does not exist here. The salespeople and management staff we dealt with lack people & communication skills, professionalism, and overall the experience has forever left a bad taste in our mouths with their poor customer service and poor attitudes. They don't follow through so do not take their word on anything (watch how they turn their words on you and make you feel like a liar), do not expect a phone call back especially in a timely fashion, expect to be pressured into something you may not want and not to get answers (or clear responses back on anything) on basic questions you may have, and make sure to double check all your paperwork before you sign anything. Also, it is never okay to tell customers that you (the dealership) are losing money on the sale (especially when you should honor the internet sale price) and that your commission is coming out of it (especially to say it repeatedly and rudely and to make any of your potential customers feel horrible about it). And it's also never okay to feel like an inconvenience and to be told we're interfering with your day off especially when we made plans in advance with your dealership, AND we missed work as well to come in to buy a vehicle, AND we have a family of our own too which we made prior plans to cover so we could come in, AND we have our own important personal things going on in life with family illnesses, priorities and such (which we didn't find necessary to share or use against you as you did with us). Also, if anyone plans on trading in a vehicle, make sure to know the value of it beforehand and do not feel pressured to sell it for any less than what you feel it is really worth. And make sure to know the internet sales the dealership is offering and make sure they honor the sale price as they claim that they will do for you. We're so disappointed in this experience even though we still really like the vehicle we purchased right before the holidays. We hope that things change in this dealership (especially for a place who claims to be the best ranking one around) and hope to prevent others from being taken advantage of because everyone deserves to enjoy their experience when buying a vehicle no matter the situation! Since posting this review, we've been contacted by Mr. Lindsay's office and appreciate their sincere apologies for our bad experience. It doesn't change what happened, but it shows that they care about how their customers are treated. Thank you!


Brand New Vehicle - Don't Purchase

1.4
incognito3 on 12/29/2015

Customer Service: 1.0 Quality Of Work: 1.0 Friendliness: 2.0 Pricing: 2.0 Overall Experience: 1.0

I purchased a brand new 2015 Honda Accord and within 90 days, all engine lights are on and Lindsay Honda Service "Doesn't know what is wrong with it". Tell me how a brand new vehicle is having so many issues and Lindsay Honda is not backing up their product? No one is able to help us and it is a little frustrating because now we are stuck trying to figure out how we are going to function without a vehicle while some one figures out what is wrong. Why does it become our problem after we purchase this brand new vehicle from your Dealership?


No customer service after the purchase

1.2
mrichin5 on 12/07/2015

Customer Service: 1.0 Quality Of Work: 1.0 Friendliness: 1.0 Pricing: 2.0 Overall Experience: 1.0

Purchased a '10 CRV EXL. Salesman said tires were new. Ride was terrible above 60. Contacted Lindsay 3 x. No response. Junk tires from (Walmart)


Had Bad Credit, Got a Good Car

4.8
JediCarBuyer on 11/23/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

After trying a few dealerships with 0 luck on financing, (even with a cosigner having a 770 FICO) my father told my to try Lindsay. Got pre-approved for a car loan, and went down to the lot to work with Justin and Justin. Justin Luckett made sure all my paperwork was in order, then showed me to a nice, 06 Honda Accord. She was a little rough around the edges, but the engine was good and the price was within my budget. He even threw in a touch up paint job to fix a few scratches later, before the salt hits the roads. I've even had some follow-up calls and e-mails, to ensure I was satisfied.Thanks Justin and Justin!


j Derrick

3
j Derrick on 11/14/2015

Customer Service: 3.0

beware of this dealership still have cars online but when you get there I'll already be sold great customer service it was outstanding nice professional friendly environment that's it


Sold me a lemon

1.8
Dpeppers on 11/06/2015

Customer Service: 3.0 Quality Of Work: 1.0 Friendliness: 2.0 Pricing: 2.0 Overall Experience: 1.0

I bought a car from this place in February of 2015. Guess what 8 months later I am looking at having to purchase a new transmission. The car only has 68k on it, I will never buy a car from this place again. They're not even willing to fix it. They said I am basically on my own.


Feeling awful after the purchase

1.2
Suny on 10/29/2015

Customer Service: 1.0 Quality Of Work: 1.0 Friendliness: 1.0 Pricing: 2.0 Overall Experience: 1.0

I have recently purchased a vehicle at Lindsay(MY colleague suggested me to purchase at Roush), but I went to Lindsay and asked them to beat the price which i got from Roush. They promised me to do it, but at the end they gave the same price. The person who came from back office to negotiate the price never had a smiling face and lot at our family very seriously.I tried to contact the sales man through email, didnot responded to my email but sent an email to refer any friends.I am not going Lindsay and don't recommend


worst experience with a dealer

2.5
whiteshark29 on 10/19/2015

Customer Service: 1.0 Friendliness: 3.0 Pricing: 3.0 Overall Experience: 3.0

Im so unhappy with the car ive only had for 7 days. I completely regret the purchase and ever going these. Worse, they sold me a tire warranty that doesnt cover my two flat tires! Two tires were busted yesterday. Today they want to charge me $125 each!At least they offered me a discount on a subwoofer. I still had to pay +$400 for it.Please stay away from here, and the car.Civic LX 2015


Even with many changes our service was amazing!

4.6
shegap on 10/13/2015

Customer Service: 5.0 Quality Of Work: 4.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

We were looking for a new car, and our sales person, Jeff Goff, found it for us. Even with many changes such as financing and trade in decisions, he never made us feel we were asking too much. We found the truck of our dreams, at a price we could afford and very quickly were able to pick it up. We will be shopping for a new car in the spring and I know exactly who to call!!


Sales associates were horrible...

1
Fahmid Swaikat on 09/27/2015

Customer Service: 1.0 Quality Of Work: 1.0 Friendliness: 1.0 Overall Experience: 1.0

The used car lot sales associates were horrible. I had an appointment at 11:30AM on a Saturday, i went there on time but i was attended 20-25 mins later and that wasn't even with the person i spoke with (Thierno). So this guy( i forgot his name, an old man in his 50-60s i guess) in his track suit came in and took me to his desk and asked me to explain why am i here even though i was given an appointment for a particular car. When i let him know that, he told me they don't have that car anymore but i doesnt know when was it sold. So, i gave him my budget to find out some other options for me since I'm already here. So i decided on a CRV even which he wasn't sure about. So he checked back and finally i got to see a car. So we walked up there and at my first attempt the car didn't start, so i asked him and he told me that its the battery which can be taken care of but NOT TODAY since he doesnt have any service guy available today. Then i was going through the car and it didn't look well detailed and i asked him if they usually detail the car after its sold or how does that work, because the car doesnt seem to ready to go out. With a frowning look he asked me " what exactly do you think is wrong with the car" :O i mean seriously!!! I told him the car doesnt even start and you want me to tell you what exactly is wrong with the car!!!! He replied me, i can take you to the new car lot if you want something better!!!! Seemed like he doesnt like his job of selling used car moreover he didn't like working on Saturday as well. C'mon guys, its not the way you should talk to your customer. If i was about to buy the new one, i would have gone to the new lot straight. Im not as dumb as you people...Management of Lindsay, You should be paying more attention on the type of associates you're putting in to run your business, Perhaps you have a lot of satisfied customers but if you guys a any sense of business, you must realize that, dissatisfaction of a customer has more power than of satisfaction of a customer ( if you know what i mean). You guys have wasted my time for no xxxx!!! I would never go to this dealership again and wouldn't even recommend to anymore.


Good experience overall....

4.8
chkm8k2 on 09/11/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Just had an issue with the AC compressor on a 2007 CR-V and took it to Lindsey for diagnosis. Working with Honda of America and Lindsey, we worked out a solution and Scott Rieser, the service manager was instrumental in making sure it happened. Very happy with that! We did notice that the courtesy car wash folks did not dry the car and the windows and finish were all water spotted so we will have to redo that again....just a note to the dealership so they can do better in that department.Thanks again........


I do not recommend this dealership...Go to Ricart instead

1.8
Daisy123 on 09/04/2015

Customer Service: 2.0 Quality Of Work: 2.0 Friendliness: 3.0 Pricing: 1.0 Overall Experience: 1.0

I went to Lyndsey Honda looking for a Honda Civic...the salesperson at the used car area was very arrogant and unfriendly. I then went across the street to the newer vehicles and met with Michael. He was friendly and helpful, but he immediately turned me off and I wanted to leave after he told me "You have to make a decision"(after about an hour of talking)....I had just started looking for cars and no salesperson should ever tell a potential buyer that. It's an investment and we should be able to take our time making the right choice. When it came to financing, the dealership would not give me any options. They were trying to force me to lease only. It was a 2012 and I had a sizable downpayment, good credit, and ability to pay cash and they wanted me to put 5000 down for a payment over $300....Mike seemed scripted and phony and the manager was just trying to rip me off...I do not recommend this dealership....Definitely go to Ricart in Groveport, Ohio. They have a better selection of cars, options, and the salespeople are not taught to read from a script.


Best buying experience!

5
babe on 08/28/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I went to Lindsay Honda looking for a used Honda Civic and I was met with a salesman, Ed Kane who was the greatest! He was asking what I was looking for and was very helpful right away, he was not pushy or aggressive in any way. We found the car of my dreams, went for a test drive and Ed was able to get all the paperwork completed quickly. I would recommend Ed Kane and Lindsay Honda for all your car needs.Peach Dalton


Charlie Lemon

0
Charlie Lemon on 08/15/2015

No one ever returned my phone calls? I tried to tell like it is no one ever call me about the Honda Accord.


Wonderful Experience!!!

5
Buckeyegirl34 on 08/13/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I just had to brag about the exceptional team I have worked with the last 2 days at Lindsay. Tyler, Chanda, and Aziza made my experience wonderful and I left the dealership a very happy lady. If you are looking for great priced, used Honda's go see Tyler at Lindsay Honda! He will make your experience all you expect it to be. I'll never buy anywhere else. Thank you guys!!!


Horrible Sales Tactics of Wearing Customer Down in Used Car

1.6
Ms on 08/09/2015

Customer Service: 1.0 Quality Of Work: 1.0 Friendliness: 1.0 Pricing: 4.0 Overall Experience: 1.0

We were the ultimate customers. We knew what Vehicle we wanted and what price we were willing to pay. After we said we wanted to purchase the vehicle, but not that night (it was very late, we were tired and hadn't eaten, and the dealership had officially closed), the once nice salesman became rude, ignored our requests to leave and return in the morning, and even took our trade in car keys; not returning them after asked, several times. They basically pressured us until my husband caved and signed the papers. They didn't give us an inspection report until we demanded it, the next day. Apologies were late and reluctant. The car wasn't detailed, as promised ( we had to take it back for noisy, rusted rotors, which shook the car). The service department didn't fix the problem of wobbling tires, which I also complained about (but they were, at least nicer). Rousch Honda determined the problem was simply due to overinflated tired, and fixed the issue for free. Rousch also took care of the paint chips we complained about, but Lindsay didn't care about.Our experience was awful and we will never return there.


Very impressed ...

5
David & Amy on 08/07/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

First off , I search online all the states around Ohio and Ohio to try and find the COLOR my wife wanted for a 2016 Honda Pilot EX-L , just wasn't happening, Lindsay had far more then all the sites put together ( 53 different -2016 Honda Pilots ) . I first chatted online with Aziza Jenkins , very helpful , very nice , followed through what ever she told me and called me back up the next day to set things up to get us in there to be taking care of at Lindsay's , And as we pulled up and getting out of our car ( 75 min drive ) a salesman ( Ben Canini ) was just walking by , He greeted us graciously and ask if there was anything he do for us .. I told him Aziza set us up to talk with a Ernie ( a manager ) but was he was in an interview ... Ben sat us down , offered us a drink or anything he could get us while we waited .. Offered to show us the pilot or answer any questions while we sat here .... Just a super nice Guy ,, then after a little bit Ben went back in and talk to Ernie and was told to go ahead and take care of us ,, Great ! Things went smooth . Brought around the pilot we want to look at , showed us the touring one also ( just didn't have the touring in the color my wife wanted ) It was just a Great experience ... Then the finance consultant ( Katherine Bandman ) was also very nice and professional and great lady to work with .. Just over all very happy with not one negative thing to say about any of our purchase and experience .....it was after closing hours 9:45 pm by the time everything was said and done , , Ben stayed and showed us the Features of the car and made sure we got on are way ( after 10 pm ) ... Thanks to all ...


Couldn't ask for more

5
Bwill3 on 07/28/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My experience at Lindsay Honda was great. Jacob Wilson in sales was awesome. He was patient with me and really took the time to listen to what I wanted in a car and what worked with my lifestyle and helped me to find the perfect car that said ME! I couldn't have asked for more. Customer service was great.


Best Honda Dealer

5
Swagslayer Si on 07/25/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My experience with Lindsay Honda was an excellent one and the salesman and customer service was top notch very trustworthy, stress free none pressure environment working with Dan Fenton and Aziza Jenkins!! Follow up on my purchase was Great they really car about you and you're purchase.


Excellent customer service and follow up.

5
airforce1 on 07/17/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Kayla and Isaiah were outstanding with their follow up and getting me into the payment that I needed for my budget. I can't say enough how happy me and my wife are with our new purchase of the 2015 Honda Civic. I am really impressed with the team work that Kayla and Isaiah put together to get the deal done. I commend them for their efforts, diligence and commitment to me and Lindsay Honda to get me in a new car and sale of a car for their dealership and company. Outstanding service.


Horrible Experience. Never again

1.2
2016Pilot on 07/17/2015

Customer Service: 1.0 Friendliness: 1.0 Pricing: 2.0 Overall Experience: 1.0

MY experience was absolutely terrible. This would have been the second car that I would have bought from them. I went in looking for the HOnda Pilot Touring edition. I had to wait about 20 min before being helped. After being helped I was met by a salesman that told me everything that I wanted to hear in the most stereotypical fashion. I was willing to overlook that and decided to sleep on it and return the next day to purchase. I called the salesman at twice at 11:00 and 11:23AM and did not recieve a call back until 9:01PM, only to find out that may car had sold. I went back a week later, and was told to come in because another of the exact model had arrived. I came in an hour later only to find out that the car had sold before the time when I was told it was available. The least that could have been done would have been to call me so I don't waste my time. THE WORST PART is, after respectfully showing my fustration, but asking if my wife can see the vehicle, I was LITERALLY waved off by the salesman who said: "DON'T WORRY ABOUT HIM, HE'S NOT GOING TO BUY, HE'S GOING SOMEWHERE ELSE". DIsrepectful and unprofessional. NEVER AGAIN will I go to lyndsay or recommend anyone else to go.


Must Go

5
OdysseyLover on 07/10/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Lindsay Honda is the place to go if you are shopping for a Honda. They have more Honda's in stock than any other dealership in the Columbus area. They are very knowledgeable about their vehicles and incredibly helpful when it comes to finding and purchasing a vehicle within your price range. My salesman, Tyler Woodall, was also very knowledgeable about the vehicles that we test drove. He was always very attentive to my needs and wants and never made me feel uncomfortable during the test drives or stupid when asking questions. The shopping and purchase of my Odyssey at Lindsay Honda was an excellent experience and I recommend everyone to go there to check out their vehicles and hopefully purchase one.


Wasted time and lied to. Go to dealer next door!

1
Alh1978 on 07/08/2015

Customer Service: 1.0 Quality Of Work: 1.0 Friendliness: 1.0 Pricing: 1.0 Overall Experience: 1.0

Talked to internet rep for two days via phone and email explaining negative trade situation. Even sent over vin number and payoff info. She talked me in to coming in 45 min away after I explained I didn't want to waste time or gas and bring my kids in and verified she let her manager know my entire situation which she assured me of. First experience when we walked in was a rude receptionist answering call after call before even asking us what we wanted. Told her who I was supposed to see and she rounded up another woman salesperson who obviously didn't want to help. Then after letting them look at my trade was told by a manager he had absolutely no clue that I even had a trade! (After all that I went thru with the internet rep about my trade) and he told me a honda won't work because there's no rebates to help with all the negative equity. My husband looked at Germains website and saw rebates said to me get the kids we got twenty minutes before closing we went right next door and got friendly people from the start AND AN APPROVAL on a new car with my negative trade AT GERMAIN. Just go straight to Germain don't even waste time here at lindsay we won't make that mistake again!!!


What a surprise

5
Graig on 06/30/2015

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I had my car totalled, in considering a new car a friend guided me to Lindsy. We looked at the fit, but decided on the civic. The car is great. But the service, time energy integrity and professionalism that Brad Hansel showed me was amazing. I had an appointment but they were so busy, that he had to guide me to another associate. Instead of trying to waste my time and divide his attention. I think that is a sign of a true professional . He respected my time and the time of others. I would truly recommend asking for Tom or Dennis, they both give you nothing but respect.


AVOID AT ALL COST

1
Ranger2nd75th on 06/27/2015

Customer Service: 1.0 Quality Of Work: 1.0 Friendliness: 1.0 Pricing: 1.0 Overall Experience: 1.0

Our family has purchased numerous vehicles from Lindsay as myself cashing out a brand new Pilot after returning home from deployment. Went to school with Steven and was really good guy. Jim Ellis sales xxxxxxx there treated me and a friend like lower class people and gave us the run around. It's all about fake smiles, false deals and if you aren't rich they throw you to the wolves. Will never buy a car from them, I have told friends and family as well to avoid them. Also they don't have buyers guides in some vehicles so NADA will be getting a call. Even with a co signer who makes way more money then most of the cars cost they still crap you out. Honda makes the cars Lindsay DOESNT make the difference!


Awesome experience!

5
Christine on 06/26/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My husband and I came to Lindsay looking to get a car for my husband, we was met at the door by Jake, from the beginning he was very friendly and professional. He helped us so much and my husband and I both ended up getting a vehicle! Jake made sure we was taken care of, everyone at Lindsay was very helpful and I would definitely recommend anyone to come here!!


Customers not only DO NOT matter,customer service the worst!

2
HSP24 on 06/24/2015

Customer Service: 2.0 Quality Of Work: 2.0 Friendliness: 2.0 Pricing: 2.0 Overall Experience: 2.0

What an experience I do not want to relive!My husband and I heard great things about the Honda Pilot. So we started searching for one. We found what we considered perfect for our family and needs. So my husband went to Lindsay Honda to check it out. A test drive, HOURS of haggling, and paperwork signed, we were told that they only had one of the two sets of keys for the vehicle on hand. Matt Daniels said it would be no problem to get the second set from the previous owner. TRUSTING his word, my husband completes the transaction and was told we could pick up the second set when we dropped off our title from our trade In. Well, we heard nothing. 3 weeks later, my husband called to inquire about the second set of keys.MATT DANIELS now said he wasn't sure about the second set and we should have put in the contract that a second set was needed. Seriously!?!?! We were told it was no problem. NOW, MATT DANIELS said he would have to see if there was any room to have a second set cut for us. WOW! Do not trust Lindsay Honda! Not worth the hassle and deceit! Is it really worth losing a customer over a set of keys to a $30,000 vehicle? Apparently, it doesn't matter to Lindsay Honda or Matt Daniels!So...the headache continues to get worse with our experience at Lindsay Honda! My husband received a call a day after my review was posted. He was told that getting us a second key would not be a problem. We just had to visit the service center to pick up the key. I would be in the area on Friday, June 26th. They asked what time I would be stopping by. My husband told them between 12-4pm. I arrived at 12:25pm to the service center. NO ONE had ANY IDEA WHAT I WAS TALKING ABOUT??? The service person asked me if I had an appointment! I said no because we were not informed one was necessary. He told me I would have to make an appointment and come back!NOT CONVENIENT! I do not drive to Columbus on a daily basis. SO I made an appointment for Thursday, July 2nd. NOT CONVENIENT with my schedule to get a KEY!!!! My husband said he could go get the key on Friday, July 3rd so I would no longer be inconvenienced. NOW WE ARE GETTING TOLD THEY ARE BOOKED AND CANNOT GET US IN TO HAVE A KEY MADE! Lindsay Honda is NOT ABOUT EXCELLENT CUSTOMER SERVICE! WORST I HAVE EVER RECEIVED HANDS DOWN - ESPECIALLY FOR LARGE PURCHASES! Buyers beware! Plenty of other Honda dealerships in area who would be happy to help! This whole ordeal is appalling!!!!Update: July 3rd Husband was able to get an appointment to have the additional key cut for our Honda Pilot. Service Department did a great job making sure the key worked properly. The key to our whole ordeal was lack of communication between sales and service at Lindsay Honda. Communication is key to providing outstanding customer service. We do really like our Honda Pilot and would recommend the vehicle to anyone. Lindsay Honda will need to regain my satisfaction over time. But I do want to thank the service department for their handling of a bad situation!


Fabulous service

4.6
jesse on 06/24/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 3.0 Overall Experience: 5.0

When Jhen Felix called I wasn't sure I wanted to lease another vehicle but she was like talking with my best friend. She respected my thoughts and wishes and helped me stay with the budget that I was comfortable with. I am a happy camper.


Jheni is the best!

5
Lindsay94 on 06/22/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I have purchased 4 vehicles from Lindsay Honda and the last 2 I've worked with Jheni Felix. She is great and I would recommend anyone to contact her if they're looking for a new car! I plan on dealing with her for all future purchases, thanks Jheni!


Love Lindsay Honda!

5
rfine63 on 06/17/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I have always wanted a Honda but thought I couldn't afford one...I went to Lindsay and met Jheni Felix, who was totally awesome. She took time to help me find the right car for the right price and made my dream come true...yes, I could afford a Honda! She continued to follow up with me afterwards to make sure I was completely satisfied. When I was ready to get into a second car, I immediately picked up the phone and asked for her help again. I now own 2, yes count them, 2, Hondas and love them both! Thanks Jheni for being a great salesperson. You are an true example of what customer service is all about.


She Knows her Stuff !!!

5
Honda Customer on 06/17/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I use to hate just stepping on a car dealership lot. Because I knew within seconds I would be hounded by car salesmen looking to make a sale. That was until I met Jheni Felix at Lindsay Honda. She was more like hanging out with a friend. She was able to answer all my questions, I never once felt pressured in any way, and she even guided me through all the steps of the car buying process. I will only deal with her in the future and I plan to send all my friends and relatives to Lindsay as well. She's very good at what she does.


Amazing customer Service

5
extremely happy car buyer!! J & A on 06/17/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I have never experienced such amazing customer service as I did while working with Jheni Felix and Lindsay Honda. The entire staff at Lindsay are so welcoming and make you feel right at home...Jhenis bright smile , enthusiasm and knowledge of the products totally had me in awe during the entire process...Although She was being juggled to do different things as her manager delegated her to do this and that during our visit while we waited for the finance dept and for our new cars to be detailed, she never once made us feel second to any of the other tasks she had at hand. My wife and I both ended up getting vehicles while we were there and this was when we had NO intention on getting ANY new vehicles...Jheni stayed late past her scheduled time and got us into our new vehicles went over each one of them with us and even went as far as programming our speed dials and helping my wife set up her navigation. I cant say enough good things about this car buying experience. Lindsay definitely has the cars and makes great deals but its employess like Jheni who truly make the difference!! Thanks Jheni...I will be referring all of my friends and family to you!!


Great Buying a Experience with Jeremy Kesters

5
Amy on 06/15/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

We bought a used Honda Odyssey with Jeremy Kesters. He was fantastic and patient with us. We had tons of questions and were comparing options with private party sales. We took a really long time to make our decision. He talked us through the options and was great helping us consider the things that made the most sense for us. He was very objective and not pushy. I felt like he worked for our interest and not Lindsay Honda. Later that day we realized that one of the sliding doors was not working properly. We brought it back and they had it fixed quickly with no charge to us. That's why I love buying from a dealer who will back up what they sell.


Out of state satisfaction!!

5
Anthony on 06/09/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Briefly, I live in NY state and was totally satisfied with every sales person that I spoke with at Lindsay Honda. The service, reliability, trustworthy, and confidence that I experienced throughout my purchase of my new Honda was exceptional! So, If I could buy a Honda out of state with no problems, no hassles, and no sales schemes then I'm sure you can buy one too and experience the same outcome! Thank you Lindsay Honda! Anthony P.S. I've already recommended you to my family and friends!!


Lindsay renewed my faith in car dealerships!

5
Elaine on 06/09/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I would like to start by explaining how anxious I was when I began looking for a new vehicle. I hadn't had a car payment in years and was on a very tight budget. I was also very skepitcal going in due to past experience with pushy sales people. I started by searching online and met the most wonderful person, Miriam Younan. I don't think I have ever dealt with a more genuinely caring, considerate, patient and professional individual., who stayed with me throughout the entire process. Miriam put me in touch with Clairon Hall who was also outstanding, Clairon listening to my needs and took the time to explain the process and my options, his friendly non-pressuring nature cured my skepticism and allowed me to relax and actually enjoy my car buying experience. As it turned out however, I took my time in making any decision and decided to look into a leasing option as well. I made a call to the new car lot and spoke with Murphy Williams who I ended up actually leasing a 2015 Civic from. Murphy also carried himself the way Miriam and Clairon had. In fact, once I explained to Murphy that I had been working with Clairon in used cars, he immediately called Clairon and got him in on the deal. Now that was classy! The actual buying process once I decided I wanted the civic was short and painless. Everyone involved was exceptionaly friendly, helpful and sincere. I am also going to give a shout out to Dan Fenton, because I had spoke with him briefly in the beginning of my search one day when I was just walking around the lot and decided I didnt think I would be able to go with a new car. Unfortunately I didn't keep the business card he gave me then ran into him after I had leased the civic from Murphy (awkward!) But, Dan, just like everyone else I had the pleasure of working with was understanding and helpful, he even took my car and had it washed for me. Again another class act!!So a HUGE thank you to all of the fantastic sales people that I had the pleasure of meeting and working with. I will be back and so will anyone I know searching for a new vehicle!!


Bought Two Cars

5
RWSmith13 on 06/05/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Ben Canini helped my son and I decide between the various cars and options and we drove away with two new cars, a Honda Civic for my son and a Honda Accord Hybrid for me. He took his time to explain everything to us and we ended up staying late after closing to get it all done. The entire process was very easy with the help of the business office in getting all the paperwork done. I have purchased two Acura TLs from their sister Acura dealership down the road, so I have had a long experience with the Lindsey family! You can expect great service even afterwards for service in their service department. They are moving into a new locations which should make the experience even better.


Great service that got me the car I wanted!

5
JK on 06/02/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

My family and I went to Lindsay Honda to buy a new CRV. We had researched the model and had picked out the color. We knew which accessories we wanted to add. After test driving the car, we began negotiating for the price of the new car with our trade-in and accessories. We left with an acceptable deal for the exact car we wanted. The color we wanted was not on the lot, so it was found elsewhere and brought to Lindsay Honda for us to pick up. Prior to leaving the lot, the car's features were thoroughly explained and our salesperson, Otis, made sure we were very satisfied with our purchase.


They care enough to make a deal

4.3
ALL 3 on 05/28/2015

Friendliness: 5.0 Pricing: 4.0 Overall Experience: 4.0

The management turned a bad deal into a great deal, they were very caring and went the extra mile to make us a deal that we were comfortable with and worked to meet our expectations. Kevin Shannon, John Pryzbl and Roy Senabaugh were awesome to work with to get the deal sealed. We are happy with our purchase of a new Honda Pilot.


Great experience

5
jzamora on 05/27/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My family and I came to the dealership on Saturday. The place was very busy but our salesman Daniel Hoff was still able to give us great attention. We had a great experience and would return to Lindsay. Great experience from start to finish. Thank you very much Daniel Hoff for everything. J Zamora and Family


Great car buying experience.

5
ryanj on 05/26/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My wife and I went to look into our options of purchasing a vehicle and drove away with an amazing car. We were greeted by Clairon Hall a sales associate as we pulled in. We had a few things in mind we wanted from a vehicle so Clairon showed us the general area to look in the lot and gave us a pen and pad to write down our favorites just to get an idea. After finding a few cars, Clairon came back out to check on us and then went into the showroom to check out our prospects. We then sat down to see what our financial options were. Clairon was very upbeat and considerate. At no time were we pressured into anything. If you are looking for a great salesman please go to Clairon. We test drove a few cars and fell in love with an Accord. And even though we were the last buyers to walk through the door, everyone stayed late and made us feel at home. I will definitely go back when buying another Honda. Thank you Clairon.


Family is very happy with their new family car!

5
ktwingin on 05/12/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We are extremely pleased with our new Honda Pilot and our car buying experience.The staff went to great lengths to accommodate our needs for a new vehicle and trying to do so when it was pouring down rain AND we had our 3 yr old twins in tow. This is a family car and we needed to be sure it met the needs and the wants. Brad was so patient and attentive; the kids were talking about him all the way home. He literally made himself part of our "situation" and helped entertain the kids while we sat at his desk discussing the pros, cons and payment options. He took the time we needed to make sure this was the vehicle for us - no pressure, just info.I am thankful for the patience of all of the staff, the popcorn and Juice Boxes! As ironic as it may sound; this was the easiest and most informative car buying experience I have ever had.


Awsome Service

5
Pamela McBride on 05/09/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

May 9, 2015Lindsay Honda5805 Scarborough Blvd.Columbus, Ohio 43232 Dear Mr. J. Babcock;I want to compliment your excellent employees, Jacob Wilson (Sales), Shannon Kennedy(Sales) & Roy Sensabaugh (Finance). They went to great lengths to help me with the purchase of my new Honda Civic 2015. I have always received quality service at Lindsay Honda, the extended help is a prime example of this. Such service builds great working relationships, I will bring all my car needs to Lindsay Honda & referrals from now on.I enjoyed meeting some of the office staff and touring the facility. This is clearly a quality organization with an emphasis on efficiency and a dedication to teamwork. I am writing to express my gratitude for there time and consideration in support of my car shopping needs. The patients and encouragement meant a great deal to me. Thank you for all that you've done.Sincerely,Pamela McBride?


Always Great Service

5
"Barbara, I named my new car "Charles" on 05/05/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I have had several sales experiences at Lindsay Honda and have always been satisfied. My last visit to buy my car exceeded my expectations. My sales representative was Ben Canini. He greeted me with a smile and I found him to be knowledgeable, professional and personable. He made the buying experience easy and fun! Lindsay Honda made a wise decision hiring him to represent their company. Not only did I feel great about my purchase.I discovered that the company has the same values I have....Faith, Family and Friends. I recommend that if you are buying a new car...go to Lindsay Honda and I recommend you ask for Ben Canini!!!


Friendly and Easy!

5
Sarah on 04/27/2015

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My husband and I traveled to Columbus to see a used CRV that was priced way better than anywhere else. We were extremely pleased with the service we received specifically from Jake. Jake made us feel welcomed right from the beginning. He was honest, professional and very knowledgeable and helped us get out the door quick and easily with our dream car! We would definitely recommend Jake and Lindsay Honda Used Cars to anyone.


Probably the best car buying experience...

5
Beercanpilot on 04/19/2015

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Dealing with Lindsay Honda and most importantly, Clairon Hall, was probably the single best car buying experience I have ever had. Clairon listens, he informs, he helps. I can't remember another time at a car dealer that went smoother. I had straight forward requests generated by straight forward issues that were dealt with in a direct manner. Clairon listened to what I needed and reacted to these requests without the usual dealership "2 step". I frankly did not have time for it and to be honest can not stand it. Thank you Clairon. You epitomize what a salesman can be and define what a gentleman should be. If Clairon isn't reason enough to shop at Lindsay, the rest of the team especially the finance department equals his abilities and added the proverbial "cherry on top". Great job Lindsay.


BOTH CHILDREN GOT NEW 2015 HONDA ACCORDS

5
Happy mom of 2 new vehicles on 04/09/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I am the owner of an insurance agency and most of my clients come in and tell me about their great experience they had with the sales rep Troy at Lindsay. When my daughter decided to purchase her new car, I advised her to go there to work with him as well. She purchased her vehicle the same day and she too came to me and actually thanked me for the referral. She stated that the customer service was exceptional and everyone went above and beyond the call of duty to make that purchase a smooth process. I was so impressed (not even 2 months had passed) and I decided to purchase my 20 year old son a new car as well from him. Troy was all about his BUSINESS!!!! He was friendly, professional, courteous and efficient. He was so in tuned to what my son wanted that we all agreed on the very first car that he was shown. I want to thank Lindsay Honda and Troy for the great customers service, the friendliness, the amazing price for the vehicle(s) and most of all...... THE AWESOME EXPERIENCE!!!! JB WELL DONE. KUDOS TO YOU TROY!!!!!!!


ClaiRon Hall

5
daryl brooks on 04/08/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

It was great working with Clairon Hall very friendly and answered every question I had and got me the car I've been wanting every since it was remodeled.Thanks Clairon HallDaryl brooks


Grateful 4 a nice car and positive experience

5
empresscoppin on 03/31/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Overall Experience: 5.0

As I pulled up to Lindsay Honda Ben Canini saw me and greated me and my 2 year old son immediately. He was very polite and assisted me by answering all of my questions and had alot of patience with my son who wanted to write all over everything lol. I really appreciate his customer service. He was courteous and did not try to force me into making a purchase. We went for a test drive, completed paperwork and I was out the door driving my new 2015 Honda Civic. I have been driving since 16 years old but this is my 1st time driving a brand new car. I will recommend this sales center and Ben to my family and friends.


Disappointment

1
kschmidlapp on 03/29/2015

Customer Service: 1.0 Quality Of Work: 1.0 Friendliness: 1.0 Pricing: 1.0 Overall Experience: 1.0

What a disappointment, my wife and I went to Lindsay Honda to find a CR-V. We were first greeted by Otis; Otis seemed friendly and nice asking about our professions. Otis asked us to fill out a credit application which I was happy to do to show that my wife and I were very interested in purchasing a car that day. Otis stated that Lindsay offers a "Best Price Guarantee" this is one of the reason my wife and I wanted to check out Lindsay Honda. After the credit app was filled out Otis left to deal with another customer he left us sitting waiting for 20 mins. He then came back and ran our credit. Otis then asked us about money down and if we were trading in a car. I asked Otis to please talk to the manager about an out the door price for the CR-V. Otis then came back with several times and "tried" to do math regarding the interest of the car loan. Otis wrote 3 numbers down and added them together that had nothing to do with the car loan. I then asked Otis to talk to his manager regarding the best deal possible for the car. Otis went for 5 mins and came back and said we cannot help you and you should find another deal somewhere else. The customer service at this location was some of worst I d ever experiences. A few hours later Otis called my cell phone to apologize for his actions. I will never buy a car from Lindsay and will never recommend this dealership to anyone.


"First major car purchase"

4.2
Monique on 03/23/2015

Customer Service: 5.0 Quality Of Work: 4.0 Friendliness: 4.0 Pricing: 4.0 Overall Experience: 4.0

I got a new 2015 honda civic a couple days ago omg i love it i wud highly recommend lindsay honda to anyone looking for a car. I loved the atmosphere it was so friendly, professional and welcoming and my sales guy "Murphy" made it even better he was very helpful


Great Car and Better People

5
abrown1523 on 03/22/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I purchased my 2014 Honda Civic from Justin and he was the definition of a class act. Extremely polite, relaxed attitude, relatable, and always helpful. Justin had great attention to detail and found the best car for me. He went above and beyond your typical customer service. He knew I wanted to watch the NCAA Tournament and had the games turned on before I even got to the dealership. When the tv's changed, he even offered his personal iPad to help me watch the games. This was just one of many examples that made being at the dealership a positive experience.Everyone I came into contact at Lindsay Honda had a great attitude and were very friendly. I'd highly recommend this dealership.


Ben Canini

5
acosu27 on 03/22/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Ben Canini first helped my sister get a 2015 Honda Pilot, then a few weeks later, he helped me get a 2015 Civic! Ben is super friendly, and extremely genuine. Nowadays, that is really hard to find, especially at a car dealership. From working with Ben, I know that he's looking out for his customers, and really wants to help. I'm so thankful that my sister and I got Ben at Lindsay Honda. I wouldn't want anyone else to help us with looking for a new car. I will definitely continue to go to Lindsay Honda! I've already to all of my friends. I am still in shock at how well I was treated there. Thank you Ben!!!!


TROY ALEXANDER

5
teller on 03/12/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

IN ALL THE YEARS I'VE DEALT WITH OTHER CAR DEALERS I ALWAYS FELT LIKE THEY WERE TRYING TO GET ONE OVER ON ME, I DIDNT FEEL LIKE THAT AT LINDSAY HONDA. TROY ALEXANDER WAS VERY HELPFULL IN ANSWERING ALL MY QUESTIONS, HE'S AWESOME!!! AUDRA RUTHERFORD


Not Happy

1.3
Bud Krueger on 03/05/2015

Customer Service: 1.0 Buying Process: 1.0 Overall Facilities: 2.0

We went to Lindsay because we had bought a new Honda from them in 2003. We were led to believe that the 2014 CRV EXL that we were buying had All Wheel Drive. It does not. We then contacted the Sales Person, Justin Luckett, via e-mail they stated that they thought that it has All Wheel Drive also. I have the e-mails. We need another car and we want a Honda Pilot. We will not be going back to Lindsay to purchase this vehicle. The buying experience took five hours. Only one finance person for many sales people was on duty. Our sales person was working with too many customers at the same time. I know that Lindsay is a high volume dealer and one unhappy customer will not hurt them. However one unhappy customer can influence others not to shop there. Other dealers in the area have just as good of pricing and are willing to deal. Lindsay is not.


"Excellent Customer Service"

4.2
Maggie on 03/03/2015

Customer Service: 5.0 Quality Of Work: 4.0 Friendliness: 5.0 Pricing: 3.0 Overall Experience: 4.0

My husband and I were checking different dealerships' inventories and Lindsay Honda was supposed to be our third stop for the day. However, it ended being our last. We were greeted by Tameika Cobb. She had a huge smile on her face and was super friendly. I felt comfortable with her because I am a good judge of character and could tell that she was genuine. I came in with a couple of "must" requests and Tameka really listened. She answered every questions about the cars and she had no problem going in and out of the frigid weather to pull cars to the front lot for us to test drive. After a while, I felt like everyone was looking at me probably wondering why I could not pick a car. However, Tameika assured me that it was okay and to take as long as I needed to find the car that fits my need. I left that night with a Honda CR-V and I love it :). Thank you Tameika!!! Maggie


My experience with Lindsay Honda

5
Andrea on 03/02/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

From the moment we pulled into the lot, Otis Tate greeted us with a warm welcome, and ready to answer any questions we had. We knew we had two cars in mind, Otis welcomed us inside offering hot beverages to warm up. He was patient in answering all of our questions,and explaining the difference between our two choices. My fiance and I both agree our experience was at best with Lindsay Honda. By the time we test drove the first vehicle we felt like we had known Otis for years. We can't say enough great things about the polite staff,and great customer service from Otis. Lindsay Honda is the only dealership we will continue to work with, and recommend to our friends and family. I drove off the lot with a brand new 2015 Honda Fit and I couldn't have found a better deal or customer service elsewhere!!


Best place ever

5
Jeb87 on 02/27/2015

Quality Of Work: 5.0 Friendliness: 5.0 Overall Experience: 5.0

They helped us as soon as we got in would recommend it to anybody best place ever nice customer service skills I will come back


Wonderful Experience!

5
Erin on 02/22/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Dave Dawes, and everyone at Lindsay Honda made the car buying experience hassle free and low stress. Dave was friendly and direct. He provided me with all the information I needed to make a great choice to purchase a Honda CR-V. There was no pressure, and everyone was more than will to listen to what I needed. Thank you so much!


WAY OVERPRICED WITH A STRONG DOSE OF POOR CUSTOMER SERVICE!!

1
don't buy from Lindsay on 02/09/2015

Customer Service: 1.0 Quality Of Work: 1.0 Friendliness: 1.0 Pricing: 1.0 Overall Experience: 1.0

I was in Lindsay Honda Used Cars last week to attempt to purchase a used vehicle. First of all, they had me waiting nearly two hours one evening to test drive a particular vehicle as well as to discuss price. Secondly, the price they wanted me to pay for this NON-HONDA CERTIFIED VEHICLE was thousands over what it was really worth (i.e. dealer retail price). Thank goodness Lindsay Honda Used Cars dropped the ball, as I found a better vehicle (i.e. same model and year with significantly less miles) AND HONDA CERTIFIED!P.S. And don't believe the "story" they tell you about why Lindsay Honda Used Cars does not offer Honda Certified used vehicles. Their "story" is that it cost a lot of money for them to Honda Certify a used vehicle and they instead want to pass the savings on to you. The truth is that it while it does costs a dealer to Honda Certify a vehicle, THEY DO NOT PASS ANY OF THE SAVINGS ON TO YOU. Honda Certified comes with a 12 month / 12,000 full Honda warranty and a 7 year / 100,000 Honda powertrain warranty (from the original new car in-service date)!!!


Excellent Cutomer handling!!!!!

5
1savior on 02/07/2015

Customer Service: 5.0

I had a 2012 Acura MDX about two weeks before from Lindsay Honda, and my sales person, Clairon Hall, who was a friendly, smiling, and an easy to talk with. I'm satisfied way beyond 100% with his customer handling. Great job, Clairon, keep it up. you were so wonderful. And I cheerfully recommended him to any customer. Hi guys, do you have a plan to visit Lindsay Honda???? Clairon should be your best sales person to choose. Many thanks, Clairon!!!!!!!!


AWESOME EXPERIENCE!

5
Lisa on 02/05/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

From the moment I stepped into the dealership I was greeted by smiles. I immediately met Troy Alexander. He was patient with me and answered all the questions I had. To my surprise he continues to call to ask about me and the car. Other dealerships don't treat you the way Lindsay Honda does. I am glad I went and will continue to go for my cars. I have recommended Lindsay to my friends and family.


Lindsay Honda made my Day! Love the Honda Pilot 2015!

5
Doug Huff on 01/21/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Amelia Cumberland contacted me through an online inquiry from day one and worked with my needs. Choosing a car was easy simce it was going to be a Honda. What made me buy Lindsay is Amelia ' s follow up with my financing needs over months of time and follow through until the day I arrived to buy!Once at Lindsay....Mark Collins Sales & Leasing Specialist made the process of paperwork seamless, fluid and efficient. Lindsay even arranged for the return of a rental car so my daughter and I could drive away that day with our Honda Pilot from Lindsay!


Extremely Satisfied

5
don.shroyer on 01/17/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

The sales person was a young man named Devin Wade. I was extremely impressed with him and will recommend the dealership because of his help.


Phil Theophilus - Makes it easy!!!

5
M.R.Stein on 01/16/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I just purchased my second vehicle from Phil Theophilus last night. 2015 Honda Civic Si. I have leased/purchased several vehicles in my life and what makes or breaks the experience in my opinion has always been the sales person. I went to lease a van about 5-6 months ago I visited several dealerships in the Columbus area after dealing with high pressure sales folks I made my last stop at Lindsay Honda thats where I met Phil he was easy to deal with and was very professional. I made a comment about the Honda Civic Si and told him in a half joking way maybe in 6 months I would be interested. Well Phil called me and said I have that exact Civic you mentioned. I made an appointment took my keys to my car and headed off to see Phil. Keep in mind I didn't wake up thinking I'm going to make a deal, I wasn't really in the market for a new car but I told Phil if you can make me a good deal I will take it today. Thats exactly what he did. I will also add the sales manager and finance (Roy) also did an outstanding job.


I Will Be Back

5
dojki5 on 01/16/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This is our second time purchasing a vehicle from Lindsay Honda. I found both locations (Dublin and Columbus) to have friendly staff. My experience with Michael was so smooth and unhurried a process that I felt most at ease at the Lindsay Honda, Columbus location. He was very helpful and informative that I didn't feel pressured. This dealer is on top of my list for outstanding customer service because of my experience with Michael.


One place I would never get tired of!!

5
shakia on 01/14/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I love this place so much they worked with me when I leased my first car and I want to say thanks to Otis Tate with helping me lease my second car!! Very helpful, understanding and kind. The best part I liked about Otis is that when we were done he prayed over me and my car. He was truly a blessing! !


Awesome experience

5
bosamgiz on 01/08/2015

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My husband and I were so pleased with the pricing, quality of the vehicle, and the non- aggressive sales staff, we have considered going back to purchase another vehicle from LINDSAY HONDA. Very little hassle, great prices, treating customers like family.. WOW, finally sales people that know WHAT NOT TO DO to drive customers away. Jeremy, Thank You for making this experience of buying a car so awesome! JEREMY KESTER, YOU ROCK! We'll be seeing you soon.


Now that's what you call a DELIGHTFUL experience !!

5
GD on 12/29/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I visited Lindsay Honda last week to buy a 2015 SUV. No Words to describe the overall experience. Right from we walked in to finance and walking out with the new vehicle. At every point people out there made sure, we are comfortable.The sales person gave every detail about the vehicle with a comparison of other models.The way he was getting involved, showed that he is really there to sell that vehicle to us, which is a sign of a good sales person. Manager there also came in person to make sure we are comfortable.Finance person was so nice, she walked us thru the financing options in detail and it was a such nice experience. Within couple of hrs we were out of the door with our vehicle. Kudos to the whole team at lindsay. No wonder every sales person was busy with one or other customer and almost every 30 minutes you hear the claps and bell, the moment anyone made a deal. Overall it was a nice experience and I would highly recommend anyone who wants to buy a vehicle.*Price - 5 Star*Sales Person - 5 Star*Overall Experience - 5 Star


"Experiencing the Difference"

5
RoyCarlaD on 12/26/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

At Lindsay Honda, the phrase "Honda makes the cars, but Lindsay makes the difference" is more than just a mission statement. My wife and I went to the Lindsay Honda dealership to return our 2012 Honda Accord, because we were at the end of the lease. Upon our arrival we were greeted by Dan Fenton who offered to assist us. I'm in my early 60's and I've purchased or leased many vehicles since I began driving at age 16, and never have I been so impressed with a car salesperson. Dan was very helpful and concerned about us being comfortable and completely satisfied with our final choice. We chose a 2014 Honda Accord. WOW!! What a fantastic car Honda has made. After our test drive Dan meticulously went over every aspect of the operation of this high tech automobile. I would recommend to anyone in the market for a new car to check out Lindsay Honda. I just hope you're fortunate enough to get Dan Fenton as your salesperson. Dan was very polite, courteous and a joy to work with. He is a true asset to the company. Thank you, Dan. Truly Lindsay does make the difference when purchasing or leasing a Honda.


The sales staff professionalism at Lindsay Honda is lacking!

3
matt_e on 12/21/2014

Quality Of Work: 5.0 Friendliness: 2.0 Pricing: 3.0 Overall Experience: 2.0

The professionalism of the sales staff at Lindsay Honda is greatly lacking. Pamela's extremely rude demeanor cemented our decision to never purchase another car from Lindsay Honda again. **Backstory**Our car was coming in for maintenance and Pamela offered to update our lease if we turned it in early. When we sat down she literally threw us a number with a "take it or leave it" attitude. She didn't even provide a breakdown for the lease trade-in. Since our lease was over mileage we heard the "penalty fee threat" if we didn't take this deal. We have been over the mileage in the past and have yet to pay a penalty. When I mentioned this to Pamela she replied with hostility and said "good luck". Stunned by her blatant disregard towards us and unwarranted attitude simply soured the remainder of our evening after ending a long work day. With only 9 days to the Christmas holiday it was truly a waste of our time and energy. Fortunately, Lindsay Honda's service department is not under the same management as per usual the service dept. provided us with a much better experience.


I Love my new Honda 2013 ! I'm ready for a newer Model Now!

5
55u05395 on 12/16/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I recently purchased a 2013 Honda Civic, and my experience was excellent! I met with Troy Alexander who is an excellent sales representative for Lindsay Honda. Fom the moment I found out I could lease a brand new car the Civic and trash my oldschool Honda! The moment I was asked to ring the new car owner bell at his desk i felt like a WINNER, the process was efficient and without hassle. This is the first purchase through Lindsay Honda that I have endured, and I must say It wonrt be the last.. Thank you Troy!!!!Thank you Lindsay Honda!! Excellent business and I will definitely recommend your dealership hands down every time.


Professionalism and Warmth

4.8
Connie Ward on 12/10/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

My husband and I leased a beautiful 2014 Honda CRV from Lindsay with the help of our salesman, Troy Alexander. Troy's warmth, knowledge of the CRV, and information about the advantages of leasing (for us), made our decision easy. Troy even spent time with me on pick-up day to help me set all the controls for my phone, radio, etc. He has kept in touch with email, and by phone, to make sure we're happy with our car. Add in the excellent service department, and it's a perfect match for us!


Great people, great car dealer

5
Benjamin Hogue on 11/27/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I had a great experience at Lindsay Honda. Aziza Jenkins helped me with the initial loan application process. She is very friendly and replies quickly to email. Very helpful! Larry Epperly was my salesman and I would highly recommend him. I bought a 2012 Honda Fit Sport that I love and got a very good interest rate on the loan even though my credit is somewhat unestablished. I couldn't be happier with my experience at Lindsay Honda.


Great experience!!!

5
abbyrowley on 11/24/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I have now bought two cars from Lindsay Honda, both from Ed Cane. We had an amazing experience both times. My first purchase was a 2012 Honda Accord back in 2012, and I bought a new 2015 Honda Accord. I love my Accord and Lindsay Honda. I will never drive a different car, nor will I ever buy from anywhere but Lindsay Honda. I will always request Ed Cane for my salesman. Abby Rowley


Best Experience Ever!!!!

5
lisa.decker.566 on 11/21/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I have never had such a great experience when purchasing a car. Devon Wade and the whole Lindsay family was great. Devon was very personable and made us feel very comfortable. He is a true asset to the company. I will recommend Lindsay Honda to anyone who wants to work with an honest company. Great job and I absolutely love my 2013 Honda Accord LX.


Couldn't ask for more

5
Heather Lane on 11/21/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My husband and I visited Lindsay Honda yesterday after working with their online team (who were AWESOME). Our experience with Ben Canini could not have been any better. He was wonderful to work with and very honest. The entire team we worked with were great. We left with what we went for and HUGE smiles on our face. Not to mention they beat the the pricing of ALL competitors. Thanks Ben Canini and the entire Honda Team!


Superb experience with Clairon Hall

5
Latia O. on 11/19/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Awesome, Wonderful, and Satisfying car buying experience. This experience started from the warm greeting at the door to the overall goal, pulling off in my Honda Accord Coupe! I worked with Clairon Hall; he provided a one of a kind customer service. Clairon listened to my wants and gave great insight on what vehicle would suite me best. Clairon is a man that has wonderful personable skills, you feel like youre in safe hands when working with him. If you are looking to have a wonderful car buying experience I would advise anyone to work with Clairon Hall at Lindsay Honda. Thank you


Great Customer Service by Jeff, Jim, and Sam!!!

5
echenko on 11/17/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This was my first real experience shopping for a car. Before this car I just had my college car so this was very important to me. I think calling ahead really helps. I got there and it seemed pretty busy, but since I called ahead they already had my car ready and my wonderful sales and leasing specialist Jeff McDonley waiting for me. Jeff took my parents and I out for a test drive. He was great and a lot of fun. He let me know everything I needed to know about my beautiful car and explained me all the steps I would need to do to purchase it. Like I said before, this was my first time buying a car so I had a lot of questions. Jeff was great with answering all my questions. The purchase did take some time, but I think it is something that should take time. I did not come in thinking I would buy a car that day, but the experience I had with the staff at Lindsay Honda (and the perfect car) sold me. I also want to say Jim the manager came out when I had some minor minor concerns and did an amazing job addressing and fixing the concerns I had. Then, I got to meet Sam. He was so informative and had great examples for me to understand all the warranties, my loan, and my monthly payment. In the end, I was very happy with my experience at Lindsay Honda and VERY happy with my new car. I did not come in that day thinking I would buy a car, but the experience I had with the staff at Lindsay Honda (and the perfect car) sold me. I highly recommend calling ahead and asking for Jeff McDonley!


Misleading, liars, rude

1
amber.strawn.96 on 11/17/2014

Customer Service: 1.0 Quality Of Work: 1.0 Friendliness: 1.0 Pricing: 1.0 Overall Experience: 1.0

Never purchase or lease a car from Lindsay Honda or Acura. They mislead and with hold important information from you and then stick you with a bill at the end. The worst service I have ever had! If I could return the car I would. You would think they would treat people better. Especially veterans but they only care about making money. Then they try to stick the blame on someone else, who doesn't have the authority to offer you what you were offered. It is horrible customer service.


Great customer service

5
Marmartin on 11/14/2014

Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I had the best experience with Jeff and Justin. I had went to Ricart earlier in the day and had a bad experience. Jeff got me the car that I wanted and Justin got me an awesome loan rate. He also went a step further to get my payment delayed for 90 days. They went up and beyond the norm to help me and my family have a great holiday. I am a customer for life!


Used Car Purchase

4.8
lt2856 on 11/11/2014

Customer Service: 5.0 Quality Of Work: 4.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I recently visited Lyndsay Honda in search of a replacement for my current car and ended up with a 2013 Honda Pilot and couldn't be happier! Jeff McDonley was great to work with and made the car buying experience smooth and easy. He was able to ease my mind on some of my concerns and was understanding that the car buying experience can be stressful and overwhelming. I would recommend anyone in search of a new or used car to come to Lyndsay Honda and ask for Jeff!


Customer Service back again

5
LCMCRV85 on 11/11/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I just purchased a 2015 CR-V Honda and it is beautiful. Our sales consultant Ben Canini was very nice and accommodating. The finance lady (sorry dont recall her name) was very nice also. My whole experience was excellent! I am glad we made this our first stop shopping for a vehicle. Thanks Ben for taking care of us and being very patient with me, you rock ?


Great service! Loved working with Jeff McDonley

5
Billie and James Flach on 11/09/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

We stopped into Lindsay Honda last Saturday....We had to bring our 1 year old and it was freezing out! Jeff McDonley helped us shop online so we didn't have to shop outside. Then he brought each vehicle to the front so we didn't have to take our baby outside! He was so helpful and not pushy at all. We ended up buying TWO cars from him. Jeff was very knowledgable about each vehicle and helped us make the right decision on our new cars. We will definitely work with Jeff again.


Purchase of a new 2015 Honda Civic

4.6
Wendy Moline on 11/09/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 4.0

I recently purchased a 2015 Honda Civic, and my experience was excellent! I met Dwight Allred, and from the moment I found the Civic I desired on the lot to the moment I was asked to ring the new car owner bell at his desk, the process was efficient and without hassle. This is the second purchase through Lindsay Honda that I have endured, and I must say I would do it again. Thank you Dwight!! Thank you Lindsay Honda!! Excellent business and I will definitely recommend your dealership hands down every time.


Friendly and helpful

4.8
Keith Mullins on 11/07/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

I recently leased a new CRV. Mondale Bradley was my sales consultant and during the whole experience he worked diligently on my behalf. He took my concerns and needs and hustled to make everything work. i look forward to the new location and if/when I am in the market again Lyndsay with Mondale there would be my first place to visit.


Peace of Mind

5
jim davidson on 11/06/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I recently purchased a new Honda Accord from Lindsey Honda and am glad to have made the choice I did. 1) I had a great peace of mind knowing that I was purchasing a vehicle from a Christian based company who has the history of operating with integrity. 2) Otis Tate was my salesman and if you wan't an honest person who cares as much about you as your purchase then ask for him. If he is there in another 300,000 miles, Lindsey Honda and I will be fortunate!!


Had an enjoyable experience

4.8
ggra3 on 11/05/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

I bought a new Civic last month. I chose Lindsay Honda for two reasons. First, it is a Jesus Christ centered business. Second, Ben Canini had recently started selling new cars at Lindsay. I have known Ben for over ten years. He is a man of integrity. I was impressed with his knowledge of the car. He was also able to give several options about financing. I ended up leasing with a buyout after the lease ends. I know that he will be a valuable asset to Lindsay Honda for years to come.


Unexpected Blessing!!

5
Pamela Mattox on 11/04/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

From the time I phoned Lindsay Honda and asked to speak to a New Car Sales Person, until the time I drove off the lot with my brand new 2014 Kona Coffee CRV, my experience was exceptional. I had concerns as I was recovering from a huge credit issue. I had experienced high interest rates, which made my investment in previous auto purchases a negative, but necessary experience. Lindsay Honda did not disappoint!! Not only was I given the chance to be financed through Honda Financial, but I was also given a significantly lower interest rate. I am very grateful for my Sales Consultant, Mondale Bradley. He made a normally stressful event, a very pleasant one. He kept me engaged during the entire process, so I had only great expectations. I am thoroughly enjoying my new Honda, and Lindsay made that happen. Thank you Lindsay and thank you Mondale Bradley for being the asset your are to the Honda family. Truly, Honda makes the cars, but Lindsay makes the Difference!!Pamela MattoxColumbus Ohio


New civic

4.7
Joe on 11/01/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 4.0

Really great experience at Lindsay Honda. My sales guy was Jeff Goff. He made the process fairly easy. They had the color and features that I wanted in stock and the price fit my budget. Can't complain when it all works out so well.


New car sales

4
James on 11/01/2014

Buying Process: 4.0 Overall Facilities: 4.0

I came in looking at getting a new civic for my family. We ended up upgrading to a CRv thanks to our salesman, Jeff. The process was speedy and my wife loves the new ride. Jeff helped up set up all the features like Bluetooth which really saved me time in the end.


Looking at Honda...then ended up Acura

5
Hajt777 on 11/01/2014

Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Went Lindsay to look for specific Accord, worked with Mondale Bradley. This guy knew detail of this car, however had interest in New TLX as well! Since Acura was opposite side of road stopped and ended up buying through him. Easy to work, and price of Lindsay was great!


New car purchase

5
Ramesh_12 on 10/23/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Thanks to sales specialist Murphy WilliamsI went to Lindsay Honda for just for looking Honda CRV,I purchased 2015 Honda CRV for good price.


helping out a family in need

5
jas.raabe on 10/22/2014

Customer Service: 5.0 Friendliness: 5.0 Overall Experience: 5.0

My wife and i brought home newborn triplets and were in desparate need of a van. Since my wife had to stay home with the babies our salesman Shannon spent the whole day driving 4 different odysseys to our home from the dealership so that my wife could be involved in the final decision. Once the decision was made the process was streamlined in order to get me home in time to help with the babies feedings. The managers followed up with me that weekend and answered all of my questions. I had an overall great experience and the Raabe triplets thank you for their new transportation.


Internet sales team did a great job helping me!

4.5
Joel on 10/17/2014

Customer Service: 5.0 Buying Process: 4.0

Internet sales team was extremly helpful going through their complete inventory and helping me make decisions on trim options. Wanted to purchase from them but unfortunately they had nothing that fit my price point and trim needs.


Great experience!

5
Hollyhula on 10/17/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I had the most wonderful car shopping experience ever at Lindsay Honda! CLAIRON HALL was my sales person and I will tell any and everyone who will listen to buy from him. He was so kind, knowledgeable, patient, personable, etc. He wasnt pushy and truly cared about my best personal and financial well being. The finance manager also went out of his way to make my deal work. Best car shopping experience yet!


leased 3 cars will not lease from again

1.2
lahinger on 10/13/2014

Customer Service: 1.0 Quality Of Work: 1.0 Friendliness: 1.0 Pricing: 2.0 Overall Experience: 1.0

Leased my last CRV from Lindsay I will go to another dealer, ( this is my third lease) they tell you one thing then do another, when I have to wait 2 months for a service I payed up front for is poor communication in this dealership, called today to get a problem that has been going on since I drove off lot, guess what, no return call. Wish Chuck was still there, kinda makes me wonder why he isn't!


New car purchase

4.6
Jason Shano on 09/29/2014

Customer Service: 5.0 Quality Of Work: 4.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

I went to Lindsay Honda expecting it to be a usual dealership.. they were quite different. Luis helped me pick a SI which I ended up purchasing. The best part is that they wont just talk up their inventory, Luis and I had a discussion talking about several different types of vehicles, not all being Hondas. At Lindsay Honda you can get a good point of view on different choices without pressure and Luis made the purchase quick and easy. Thank you guys for the experience.


Great buying experience!

5
Reddytogo32 on 09/20/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Thanks to sales specialist Tony Conti I purchased a great car that I love driving. He thoroughly went over the features of the car with me and answered my questions. I'm very pleased. I highly recommend Lindsay Honda. Thanks, Tony! - CM


BEST CAR BUYING EXPERIENCE

5
Timmy on 09/18/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I bought a car from David Chhom at Lindsay Honda. It was a great car buying experience. He went out his way to find the car i wanted. He got me in and out in about an hour. fastest car buying experience. I have purchased over 15 cars in my life time and never have i had such great experience at a dealership. They gave me top dollar for my trade in! I can definitely say I will be buying from Lindsay honda again and from my sales person David.


End Of Lease Nightmare

1
Brianna Hunt on 09/16/2014

Customer Service: 1.0 Quality Of Work: 1.0 Friendliness: 1.0 Overall Experience: 1.0

I leased a vehicle from Lindsay Honda and when I returned it they never closed the account. This negligence resulted in me getting charged for 2 months along with late fees because no one told me they never closed the account even though they had the car. When I tried to get the situation taken care of I was met with attitude and hostility from a woman in the used car department and no matter how many messages I left I could not get the manager on the phone. Customer service is horrible and when a mistake was made on their end, there was no sympathy or eagerness to correct the problem. I quote from a message I received from Kelly Davis at Lindsay Honda Used Car Department "There are over 300 leases returned every month, sometimes things just slip through the cracks." Is this a valid excuse for my account to say I have multiple missed payments and my credit score be negatively impacted over the last 2 months. I don't think so.


New Car Purchase

5
xxboogletxx89 on 09/15/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Thanks to Murphy I was able to get my first New Car!! The survice was absolutely excellent and recommend anyone who would like to purchase a Honda to go see him. With it being my first time buying a car, he explained everything and was on top of his game!! He is the salesman to see!! - Thanks again, Jessica


Worth the Trip

5
MochaMamaMimi on 09/15/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We found our "dream car" online via AutoTrader, and it happened to be at Lindsay Honda ... which happens to be two states away from where we live ... plus, my husband happens to be working in the Middle East right now. And yet, Clairon was able to make our vehicle purchase not only possible, but quite smooth and simple. After initial contact from Amelia at Lindsay Honda (since she does internet sales) in response to our online inquiry, Clairon followed up with us and maintained regular communication throughout the purchase process -- from phone calls, to emails, to texts, and even FaceTime, he made sure we were informed and that he was doing everything he could to make this a good experience for us.We bought our "new" used Toyota Sequoia will full confidence that we were getting a fair deal on price, and an above average bargain on service. We cannot thank Clairon enough for his patience and upbeat approach in coordinating all of the moving parts involved in our complex situation. He and Amelia, along with the other staff members who worked with us, were wonderful. Highly recommend!


not applicable

5
bree.revels on 09/15/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Overall I was satisfied with my experience and with my sales specialist Isaiah. I left confident knowing I made a great purchase and am definitely happy with it. My next car will certainly be from Lindsay Honda.


clunker bait and switch

1.6
honda2015 on 09/09/2014

Customer Service: 1.0 Quality Of Work: 1.0 Friendliness: 4.0 Pricing: 1.0 Overall Experience: 1.0

I attempted to obtain a quote on a vehicle I saw online and asked about the cash for clunker "special" that they were having. After many attempts to get an answer I was told you just have to come in . I was then asked specific info about my clunker that I was told did not matter > The bottom line this Gimic to get you in the door did not work ! I will take my approval letter from my bank and my business to Dayton or Cincinnati .


Awesome Service

5
jwright831 on 09/03/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We have been a Lindsay customer for the past 5 years. They have always treated us fairly and with respect. Well, we took advantage of some deals over the holiday weekend and I unfortunately had a severe brain cramp. David, Lisa and Reggie went out of their way to assist me in finding a solution to the situation.. Because of their understanding and genuine willingness to help, they have gained life long customers and we will proudly recommend Lindsay to all our friends and family..Thanks for all your help.


Just bought used CRV

5
LDancho on 09/01/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We could not have been happier with our experience at Lindsay Honda! This has been the best car buying experience we have had, and Ed Kane was absolutely FANTASTIC to work with. Everyone was extremely friendly and knowledgeable. There was no stress at all and Ed made sure to keep us well informed and comfortable. My used CRV looks like we drove it new off of the lot! We will absolutely be recommending Lindsay and Ed to everyone!


Excellent people and excellent quality

5
Prof dab on 09/01/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My wife and I were looking to trade our older vehicle for a SUV. I talked and was in constant communication with the finance managers letting me know we were approved. When we came in sales specialist Henry Gober helped us out immensely. He was very patient, professional, and overall a good guy. He was in constant communication with us via telephone and mail and saw the deal through from beginning to end. I would highly recommend Henry to anyone who is looking for a car.


New CR-V

4.7
Justin Jenkins on 08/28/2014

Customer Service: 5.0 Friendliness: 5.0 Overall Experience: 4.0

My wife and I were in looking for a CR-V to have a bigger vehicle for our newborn. We came in knowing what we wanted. Phil Theophilus took care of us from start to finish and got us out the door with a smile. Everyone was top notch and nice in regards to what we were looking for. No pestering at all. Phil was knowledgeable and answered all of our questions accordingly.


My New Honda

5
msdeborah6157 on 08/26/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I would like to say a few words regarding my experience with Lindsay Honda. This is the second car I have purchased there and both times everyone was exceptional. I just bought a Honda Civic, and I love it! My sales person was a young man by the name of David (Chaum)? I am uncertain how to spell his last name, but he was polite, professional, and knowledgeable. David was patient while I tried to decide which color Civic to choose from; their selection was great. I also want to compliment Roy, who did my sales paperwork and went over everything, making sure I understood and if I needed anything else. Lindsay Honda is a wonderful place where all the staff treats their customers wonderful. Thank you again David and Roy, I will be telling everyone I know to come here!


Skip this dealer if you are car shopping

1
Aaaaaaaaaaaaaaa on 08/26/2014

Customer Service: 1.0 Friendliness: 1.0 Overall Experience: 1.0

Stopped here with my daughter who was in the market for a car. We were looking at cars and a salesman came outside to ask if he could help us. Told him we were looking for a used vehicle somewhere under the $12.000 range. He told us they didn't have any cars in that price range. Huh? Some brush off! As two women we must not have looked like we were serious about buying a car, had a preapproved loan and had already looked online to see they did indeed have many cars in that price range. Maybe she looked too young to be buying a car? Who knows? Maybe it is some sort of museum because they were not interested in actually selling any of the cars.Drove across town to another dealer and daughter purchased a very nice Honda Civic within two hours. It was also newer, nicer and a little more expensive than she originally thought she would buy.The worst thing is that I own a Honda too. I will certainly not feel comfortable using Lindsay for service where I was treated so shabbily and neither will she.


Best Customer Service Ever!

5
macobbs25 on 08/25/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Isaiah was courteous, friendly, and professional! I wanted to buy my son a car and he made it happen! Recommended Isaiah to all my friends!


Professional and great customer service from Troy Alexander

5
Dechard on 08/24/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I just brought my first Honda Accord from Troy. One of my main reasons for coming back to Lindsay was Troy, because I trusted his honesty, his knowledge of the products and he was very attentive to all my needs and concerns as I was deciding to purchase my first Honda. He did a great job of allowing me to test drive one car and did not pressure me when I choose to leave without purchasing the car. After returning again on a busy Saturday he again allowed me to test drive several cars, drive the inventory lots for the color I was interested in before I made a decision. Thanks Troy for doing a great job, and we finally made the perfect choice and I enjoy my new Accord.


Great Experience at Lindsay Honda!

5
riverviewdrive on 08/24/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I really had a positive experience at Lindsay Honda. My salesman, Dwight Allred went above and beyond in helping me with finding my new car. He worked over 2 days in a row to accommodate my schedule and was very knowledgeable about the car and all aspects of the sale's process. I also appreciated that Dwight was not overbearing and pushy. I am enjoying my new Honda Accord!


Great Sevice

4.8
jm913600 on 08/22/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Purchased my new CRV because the sales associate, Ottis Tate, was very professional. He called me about buying a new car and followed up with answering all my questions. I probably would not have purchased the car if he did not follow up like he did because I was not in the market to buy a new car. After I purchased the car he continued to follow up and make sure I was enjoying my new CRV. Very professional.


Excellent experience

5
slk6685 on 08/21/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I had a very positive experience purchasing my car from Lindsay Honda. I visited many dealerships and was extremely satisfied with the attention given to me at Lindsay. I went back three times before purchasing a car. My father, who is in a wheelchair, accompanied me on two of my trips, and I was extremely impressed with the way he was treated by Lindsay. It was important to me to find a car comfortable for him and that fit his wheelchair, and the people at Lindsay understood that and worked with us very well. Lindsay came highly recommended by a few friends, and I understand why. We worked with Luis, who was very nice and attentive and patient and understanding. Thanks, Luis and Lindsay, for a great experience.


Dan Fenton & Roy Sensabaugh are the best professionals.

5
Veejay on 08/15/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Let me share my experience. I am VJ and I was looking for a new car which I found in Lindsay HONDA talked via phone and me and my wife went in person the next morning. Greeted & Welcomed us with great care...went for a test drive and I loved it! Dan in sales department is a great professional and he was very easy to work with. He was very patient with us since we had lot of questions. Just look for him in sales and you will be amazed ! Next big thing is document signing and title. OMG! Roy Sensabaugh was another amazing person who explained all options loud and clear and a very friendly person. Finally we got the car we loved :-) Best place to buy a car in Columbus because of great professional staffs.


Outstanding Customer Service

4.7
MJ on 08/12/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 4.0

I just recently purchased a CRV from Lindsay Honda. Adam Long greeted my sister-in-law and I in the parking lot. I found him to be very knowledgeable about Hondas . He was kind, honest and understanding. He worked very hard to find the perfect car for my needs and one that was within my budget!! The dealership had a variety of used cars to choose from and the cars were immaculate inside and out. I absolutely LOVE my honda!! Thanks from the heart!!


Christobel David

1.3
Christobel David on 08/07/2014

Customer Service: 1.0 Buying Process: 1.0 Overall Facilities: 2.0

Very disappointing. Amelia Cumberland called me back and informed me that I can test drive the vehicle I looked at and when I called to Thursday she informed me that that car was sold. Didn't bother to contact me to let me know not to come, I had already taken time off to test drive the vehicle.


Very satisfied customer

5
tmitch528 on 08/06/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I was browsing around Columbus area for a good deal on a trade in. Then I came across Lindsay Honda along my search and stopped in to see what deals I could get. The staff exceeded my expectations and my dealer was knowledgeable and friendly. I decided to go with the Honda Accord EXL Edition 2013. Me and my family are very happy with my purchase and I would definitely recommend this dealership to everyone.


Worst Honda Dealer in Columbus

1
ggould on 07/30/2014

Customer Service: 1.0 Quality Of Work: 1.0 Friendliness: 1.0 Pricing: 1.0 Overall Experience: 1.0

Although every Honda dealer in Columbus sucks, this dealer is particularly bad. They are very rude. They may not return a call or email. They show least interest in doing business. When I call them, it is even worse than calling IRS. The thing they do send me is automatic junk email (s) with big pictures of a car on it. Why do I need that?Most good reviews about this dealer is left by their own agents.Lastly, their prices are very high.


Exceeded Expectations

5
james.nealiii on 07/30/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I was able to get exactly what I wanted for the price I wanted. Everything went perfect! Never thought that was possible at a car dealership until now. Lindsay Honda definetly exceeded my expectations.


Love my new civic

4.7
Sheila Luoma on 07/25/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 4.0

I had a 2009 Toyota Corolla that was having all kinds of problems and I looked at dealers near me for a Civic with a sunroof. I inquired about a used one but I ended up talking to Tony Williams who did everything over the phone and had everything ready for when I came down. I was hesitant because it was a 3 hour drive and djdnt want to go down for nothing. He had a brand new 2013 for me to look at. It was exactly what I wanted and he was able to get me in the payment that I needed even having over 6000 negative equity. It's such a relief knowing I will have a great car for a long tjme. I would definitely recommend them. Even coming from Cleveland I would make the trip. I have already told a few people if they are looking they really should call down. Tony was great and wasn't pushy and neither was the guy who did the financjng. Ghey were so great in wotking with the problem I had and were kind about it. They definitely went out of their way to help. I even ended up with leather in my car!


Loving my new car!

4.4
jones170 on 07/25/2014

Customer Service: 5.0 Quality Of Work: 4.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 4.0

I had a great experience with this dealership- it was my first time buying a car, so I went in expecting the worst. What I got was great service. I wanted a new CR-V, but I wasn't really sure how much all the extra features mattered to me considering the price differentials. Shannon was great- we test drove an LX and EX-L to get a comparison, and afterwards he spent a lot of time looking up different ones in their inventory to see if another car would have what I wanted for a lesser price. I ultimately decided upon the EX-L, but in no way felt pressured or steered towards the more expensive car. I love my new car and am really pleased with the whole experience. Shannon was friendly and helpful throughout the entire process and I really enjoyed working with him.


A very happy customer!

4.8
Impeccable1984 on 07/24/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

I caught a great commercial about Lindsey Honda Monday. I ended up stopping by there Tuesday on my way home. I was just going to browse and see what was being offered. Well while walking towards the door Val Parnell welcomed me in the building. Not pushy but insightful. Told her what I was looking for to see and price and she started showing me just what I was looking for. Tested two cars deciding on the one that was older and cost less. We had started the paperwork for the 1st one and I changed my mind to the other one. It ran better and fit my personality. I was there for almost 5 hours but it was okay. I was checked on and updated constantly about how long I had to wait. I was offered something to drink and when I finished was offered another cold drink. Did get a little hungry so I ate popcorn. (Did not have cash on me for the machine). Now the finance officer was ok. I guess he figures he already has the sale. I don't know I was still so happy about my purchase. So was I a satisfied customer with my salesperson? Will I recommend? Yes Indeed! Thank you for a lovely experience. I do want to say that all the salespeople had a friendly smile the whole time I was there.


Great Customer Service

4.8
deaster21 on 07/24/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

What an awesome job by Ms.Parnell, she was a great help she went above and beyond getting a car of my satisfaction. Very grateful


Thanks Vic

5
rashawn1988 on 07/22/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Victor Phillips surpass his role of a sales associate, The man found the perfect vehicle for me, I went in looking for one car and he bought out a better, truly my dream car. Couldn't believe I was there literally five minutes, told him one car, he stated I got one better for you. Left for two minutes pulled up with it and said the greatest thing ever!!!! Price was lower then the one I requested. I did not purchase the car the first day due to other options, but Lindsay Honda check in with me for the whole process of me deciding purchase a vehicle which lasted a week and a half. They called and emailed to check up, Victor assisted me all three times I visited each time finding a vehicle that fits my needs and family needs, I've already recommended him to colleague at my job. He found what fitted me and the needs of my family. Work with me when I had to relay information to my family. So I would like to thank everyone at Lindsay Honda for the great customer serviceEspecially Vic PRashawn Jones


Would do it again

5
jlevri7 on 07/20/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Had a great experience at Lindsay Honda! Dwight Allred was extremely helpful and efficient. He got me a fantastic deal!! Would definitely recommend him and Lindsay overall to anyone looking for a car!


Honda review good costumer services

5
Alfredo Pimentel on 07/19/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Very good service , explaine everything on a way i understand it and he was really friendly and happy person. I will recomend it to every one


Awesome Experience!

5
dlpjep on 07/19/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My wife and I just purchased a used Honda Accord and we were very pleased with the entire experience. From the financing to the salesperson, no complaints. Everyone was kind, courteous and patient. We are already looking forward to going back for our next purchase. Aziza the online specialist was my first contact and she was very nice and cooperative, Justin Luckett was my salesperson and he made sure I was please with my choice, without pressure. And finally Chanda was friendly and helpful in completing our financing. A special thank you to the entire team that help us.


Miserable Experience

1
Jon on 07/18/2014

Customer Service: 1.0 Buying Process: 1.0 Quality Of Repair: 1.0 Overall Facilities: 1.0

Great experience buying my car. I'm supporting my wife while finishing up college and I need a reliable car so I decided to go to a place that claims that they follow biblical principles of business practice. Three days after I bought the car as-is the exhaust starts having severe problems. I was told that the exhaust was only inefficient and not to worry about it. No big deal, I spent $200 to fix the exhaust. Seven days later the timing belt goes out. Yes, I shouldn't have bought an as-is car, I already learned my lesson. I try to see if they will fix it after 4 different auto shops say that even as-is cars are covered for 30 days under lemon laws. No one would listen to my case (good luck if you have to talk to Wes) until I emailed Dusty Lindsay. He seems to be the only one that understands the core philosophy of his company. They replaced the engine and a few other parts at no cost to me. I'm stoked that it has turned out this way and continue to rep how good LH is. Within 500 miles of replacing the engine the following has happened: The shifter linkage fell off the day I got my car back....no big deal, I fixed that: $10. When the engine was replaced they put the wrong dipstick in and filled the oil based on the dipstick so now I have valve tick going on. I complained about this but Bruce Shaaf said that it was a goodwill agreement to fix the engine the first time and that sometimes engines just consume a lot of oil and I should have been checking it every time I gassed up...aka I should have been putting 1/4 cup of oil in my engine every day based on the level that the oil was. They were 2.5 qts of oil low. What mechanic fills the engine based on the dipstick!?!?!?! There are factory standards that say how much oil is needed and at what point did he not scratch his head and say "hmmm I've only put 1 qt of oil in here and it's full?" My last straw was when they forgot to put the engine mount nut on the engine mount bolt so now I'm on the side of the highway desperate for ideas as the engine has tilted to one side and is leaning on the side of my engine bay. HUGE PROBLEM...AGAIN, I fix that one too. I no longer listen to 104.9 the River because I hate their commercials so much. If you're going to buy a car that is within 3 years old then by all means go ahead. A lot of my friends have and when a car is that new there isn't much you can do to screw it up. Besides that stay far away from them. I am proud to say that I have turned two people away that were actively planning on purchasing from them and thanks to all the roadside experiences in the back of my mind will continue to do so until all is made right.


Salesperson

5
Jklamfoth on 07/18/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I recently leased my second CRV. Jheni was amazing! She followed up with the transaction and was very helpful and professional. She helped me arrange for a rental car. Thanks Jheni!


Awesome Service

5
Kristin4204 on 07/18/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

After purchasing one car from Jheni Felix, our experience was so great that we returned directly to her to buy another. She is courteous, knowledgeable, and efficient. You buy with confidence when purchasing with Jheni!


Great experience!

4.8
Russelah on 07/16/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 4.0 Pricing: 5.0 Overall Experience: 5.0

I had been going back and fourth about trading in my car, partly because I do not enjoy the car buying experience. However, Murphy Williams provided excellent customer service and allowed me to have the best car buying experience possible. He helped me weigh all my possible options, and did not pressure me into making a decision. His customer service, knowledge, and patience helped me pick the best car for my needs. I ended up leasing a 2014 Honda Accord Sport and received a GREAT deal thanks to Murphy. I would definitely buy another car from Lindsay Honda.


(: (: (:

5
jwilson0591 on 07/16/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Murphy was excellent. I enjoyed working with him and him helping me to explore new options. I felt comfortable working with him. He is very personable and I recommend that people seek their car buying services through him. He is very persistent, but not in an annoying way. And we'll he even offered to buy us pizza while we sat down to discuss prices.I guess that's two meals he owes me pizza and roosters (; bribery will only get you so far, if there are no results :pI'm kidding..but really a great guy to work with. Thanks for making it easy!


excellent customer service

4.6
jodiesayre on 07/16/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 4.0

Murphy Williams gave us excellent service when finding and purchasing our new used honda pilot! we have 2 young kids and Murphy gave them snacks...talked to them and tolerated our process of reviewing and test driving the car! He texted with me and even offered to come in on his day off! Exceptional and honest service! thank you Murphy!


Wonderful car buying experience

4.8
bamafan1949 on 07/16/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

The salesperson that I dealt with was very pleasant and informative. He got me a good deal on a super vehicle; I love it. Looking forward to going back for my oil changes and to say hello to Otis Tate. I would highly recommend Otis Tate and Lindsay Honda!


"MIRACULOUS!!!" - to say the least.

5
marksams on 07/16/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

First of all I would like to state that it was the commercials that Lindsay Honda makes on the radio that drew me to them. This advertisement sent the message that God family and country were extremely important. When I called I was put in touch with Murphy Williams which explain to me the process of how they finance cars.When my wife and I finally decided on a vehicle we came down to meet Mr Williams. We soon realized that this company and its employees really are family focused. Mr Murphy determined that it would be more advantageous for us to lease a vehicle rather than purchase the used one. To our surprise he was able to get us into a brand new 2014 pilot. After enduring the lies, deceit and trickery the other dealerships were giving us for the last several months, this option seemed impossible. All in all this venture has saved us over $200 a month and we have something that we never would have believed we could have ever had, a BRAND NEW CAR! Thank you Jesus. Thank you Lindsay Honda. Thank you Murphy Williams for putting it all together. God bless you. We are telling everyone that will hear, go to Lindsay Honda. There is no better choice.


You would have thought he was selling the car to a friend.

5
dwcoffield on 07/15/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Mark West went above and beyond to meet our request and answer our questions. It take him two phone calls and a brief meeting but he found a way to include the accessories we needed in the sale and put them on the vehicle. At one point I commented to my father "If he does all this for someone He doesn't know can you imagine what he does for a friend?". By the end of the sale we felt like you of Mark's friends.


GREAT SERVICE, GREAT EXPERIENCE !

5
CHIYA on 07/15/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Very professional and courteous. Always friendly and was ready to answer any questions, and most importantly, was always willing to go above and beyond for the customer. David Chhom our salesman went the extra mile to make sure he got us the very best deal. I was very satisfied and I was made to feel like I was part of the Lindsay Honda family! Thanks to all that helped make this purchase possible!


excellent place to car shop

5
theresa0410 on 07/15/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Years ago I went car shopping for a new car and came across lindsay honda. Since then I have never went anywhere else and I always shope here xause they have great prices and a very friendly staff. If you want the best sales person ask for jheni felix. She is willing to help you get into a car as fast as possible with what you can afford and itll still be what car you want. Ive purchased 2 cars from her and couldnt imagine having another salesperson.


Great Service

5
Ted Spaeth on 07/15/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Great Experience and Friendly Service.. We will definitely be buying a another vehicle from this dealership when the time comes. Lindsay Honda made the experience very easy.


Service/New Vehicle

5
Quilter Lou on 07/14/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

This is my 2nd vehicle purchase. Highly recommend this facility. Jheni Felix is and phenomenal individual who strives for nothing but excellence. The entire dealership is that way.


Best deal dest care after sale

5
loyal Lindsay Honda customer on 07/14/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I have been dealing with Paul Justus at Lindsay Honda for 4 years now. And have leased 2 Honda pilot's. He as well as all the other employees at Lindsay have always but great to me and my family. Most importantly the caring does did not stop after the sale. Paul makes frequent call to check up and see how the pilot and family are doing. He still takes care of my service appointments, and does not mind that I call him to make them. Its people like this that keep me coming back. I highly recommend that any one give this dealership a call when looking for a new ride.


Great experance all around with buying a car

5
Baltimoreman on 07/14/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

First of all the selection of Hondas was incredible. The salesman was Paul Justus and his knowledge of all the models was unbelievable. After we took a few test drives on several models to make sure I found what I wanted, we went through what turned out to be a smooth and fair price. Paul continued to make sure I was comfortable on the process and offered Lindsay Honda hospitality with snacks and drinks. This group of people realize how important your time is with no-hassle buying Thanks Lindsay Honda and Paul Justus for a great car


Best car dealership in town !

5
La Chau on 07/14/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I've search for over sometime to buy a vehicle and as soon as I walk in and honda sales rep Jehni Felix gave us a beautiful smile and greeted us so kindly, and answered all of our question without hesitation, we knew we was going to drive our new car home that same day! Anyone .... ANYONE who's looking to buy, or lease I would HIGHLY recommend Mrs . Felix !


Otis Tate

3.8
Sankins on 07/14/2014

Customer Service: 4.0 Quality Of Work: 4.0 Friendliness: 4.0 Pricing: 3.0 Overall Experience: 4.0

This was the best New car buy I have ever had. No stress! Otis Tate did not pressure us or try to convince us, but was very kind and very helpful. Great experience ! Would definitely recommend this dealership to others.


Lindsay Honda

4.6
jai316 on 07/14/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 3.0 Overall Experience: 5.0

I've had a Honda for four years and each time I do service with Tony Williams. He is a great sells man. I had a great experience and would send everyone to Lindsay Honda and Tony


Customer Service from Jheni

4.8
melissa.althousesims on 07/14/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

I just wanted to drop a line and give a brief review of my dealings with Jheni. She was so patient with me as I tried to decide what color, make, year etc and she was so patient and gave me so much advise. She made my experience so much easier and better then with any dealership I have worked with in the past. I would highly recommend Lindsay Honda and Jheni for everyone I know.


Lindsay Honda

5
BMW6395 on 07/14/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My experience with Lindsay Honda has been fantastic, the customer service is great. Tony Williams worked with me and got me a brand new civic and even after the sale he makes sure I'm okay with everything! Lindsay Honda is the best place to buy a car!


Purchased a new honda crv

4.8
Yonkac205 on 07/14/2014

Customer Service: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Purchased new crv from Lindsay honda last year and we are very please with itAnd the sales lady Jheni Felix, she was very professional and super nice, we wouldBuy from her again. Not needed service yet..


Polite, knowledgeable,Great Customer service and welcoming

5
attitudeismine on 07/14/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My experience with Lindsay Honda has been great, the customer service is top notch, I have visited other dealers in my area and all the sales people want is to sell a car and be done with you. I felt Lindsay Honda was there all the way.... even after the sale was final. Great experience! Thank you so much......Cathy and Lisa. Great Managment, team work and understanding of your ProductSincerely, Stacy C. - Belleville IL


Kat H.

1
Kharrelson8913 on 07/12/2014

Friendliness: 1.0 Overall Experience: 1.0

We have bought two cars from Lindsay Honda in the past. We have a growing family and decided to go look at a Honda Odyssey and Pilot this evening after looking at other options. When we got there we had two eager sales people rush onto the lot, and when we told one of them that we wanted to test drive the two vehicles they went inside got the keys, and came back out. I then stated I wanted to drive the car and then we had to go inside to sign the typical release. I'm not sure why the salesman was surprised I wanted to drive the car, and it took forever to get the paperwork done. While my husband was waiting outside he stated to the MGR that we had bought two previous cars from them and once I made a decision we intended to buy a car. He did note that the vehicle we were about to take for a test drive was all scuffed up, needed vacuuming and had an odor to it. Really, this is your test drive car? Well, they wouldn't let us drive the car off the lot by ourselves, sighting they just changed the policy today. Neither of us likes to have the salesman in the car when we test drive because we like to be able to talk about pros, cons, what we like about the car without someone interjecting. They were firm we could not take the car off the lot. Needless to say, we're going to find out tomorrow if Marysville is closer than we think.


Pastor Thomas E Gill

5
Pastor Thomas E Gill on 07/11/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

this is an absolutely wonderful dealership. I highly recommend.


The *only* place to go if you're in Chapter 13

4.2
scottpinkerton on 07/09/2014

Customer Service: 4.0 Quality Of Work: 4.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 4.0

On the advice of my attorney I ended up at Lindsay. All I had to say was "I'm in Chapter 13 bankruptcy." Vic Phillips did the rest. The process was smooth, and I was made to feel like a customer again - not a criminal, as was the result with some other dealers. The car-buying process while in bankruptcy is never a joyous one, but Lindsay does everything possible to make the best of a bad situation. I'm very pleased with my experience. I would highly recommend Lindsay Honda to anyone in a similar financial position, OR to anyone simply looking for a reliable used vehicle.


I treat my ex-wife better than Lindsay does.

1
Scott Collins on 07/07/2014

Customer Service: 1.0 Overall Experience: 1.0

She went to Lindsay on her own to find a good used Honda CRV and came away with a new lease and a bag of false promises. Promises of value and sufficient miles per year in the lease. She has a master's degree and is no one's fool, but trusted the words of "best deal" and "residual value" that day but soon realized she got a lousy deal and should have insisted on buying a car given her goals. Despite trying the very next day to get them to see how they mislead her, they said they "could do nothing" about the numbers for her.Could do nothing? You might say, WOULD NOT DO something for her. I wish she had taken me or some other male friend or at least used her phone to record the whole deal. And she is too kind to write down all the facts and what was said to go back to them to try again to work something out or to go to one of the TV stations to do an expose' on their tactics. She's sick about the whole thing and it's sad to see. What's worse is that she is friends with one of their sales managers' sister but won't see if she could appeal to her brother. She shows way more integrity than Lindsay. You can bet I will never do business with them plus I will share this story to anyone I hear is looking for a Honda....to stear clear of Lindsay, which is why I'm wasting 10 minutes to write this story. -Scott C.


Incompetent Sales Associates

1
Vicki on 06/23/2014

Customer Service: 1.0 Buying Process: 1.0

Made an appointment to see a specific car. Sales associate did not even know the car had sold. Drove 100miles to find out car was gone and then she called me and said the car was still there. 10min later called back to say car sold night before. WEBSITE is out of date!!!! Car is still listed for sale. Do not deal with this dealership!! No manager would give me the time to talk to me. INCOMPETENT!!!


Best car buying experience I've ever had.

5
heilstyle on 06/23/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I've been on the car hunt for awhile now with many disappointments- cars being advertised as certified not meeting the tags expectation, aggressive sales pitches, and also service that was lacking due to bad time management. It wasn't until we stopped in at Lindsay Honda did things start turning around. As soon as we entered Lindsay Honda and parked our car, I was greeted by your Sales Associate Jeff McDonley. He gave a warm introduction and asked me what I was interested in. I was particular in what I was looking for and I wanted to test drive a certain CRV I had found online. He was very prompt in getting the car ready and soon we were on our way. I enjoyed the car I test-drove but it wasn't exactly in the price range I was looking for and the dealership was about to close. But Jeff said that if I were to come back the next morning, that he could really help me out and find something that fit what I was needing. He scheduled me for the next morning at 9. I was late and when I got there, he was helping another family find a car so I waited patiently knowing that it was my fault but he sped their process along pretty fast so I didn't wait too long. He set me up in a car in my price range and the mileage I was looking for and I took it on a test drive. It was perfect. It was smooth process and even got a lower interest rate then through the financial institution I was going to go through. There was a small hiccup- I thought they would be able to process the amount of money I was going to put down with my credit card only to find out that there was a limit so Jeff raced me to the bank as it was closing in the nick of time. Jeff and his qualities were the reason I came back. He was attentive to my needs without being overbearing, very great guy to talk to, worked with what I needed and is just a really great asset to the Lindsay team. I hope the next time I need a car that I will be able to come see him at Lindsay Honda!


Loyal Customer

5
Kristen on 06/16/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Leased a Civic Sedan for my daughter and could not be happier! The process was fast and the entire staff was friendly and extremely knowledgeable.We now have 3 Hondas in our household and all have been purchased from Lindsay Honda. Highly recommended.


Horrible Experience

1
beachbum78 on 06/09/2014

Customer Service: 1.0 Quality Of Work: 1.0 Friendliness: 1.0 Pricing: 1.0 Overall Experience: 1.0

Our 23 year old daughter went there and got the royal brow beating, and they tried to take advantage of her and her husband. Shame on you Lindsey Honda. Did you not think her parents would check to see what kind of a deal you were giving her? Well you were very wrong!! In 10 minutes at Parkway Honda we knew what the price should be. Not only did you try to make them pay 40 more for the same lease, but you lost the sale. We had her come home to Parkway where they treat you right. I would not recommend Lindsey to any one especially if you are young they will try totake advantage of you!!


Very caring dealership

5
MomBruce on 05/15/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Lindsay Honda really cares about their customers. I leased my first Honda CRV in 2011 and in May of 2013 they called me and said they could put me in a 2013 new CRV with little or no change in my lease payment. I took them up on their offer and again in May of 2014 they asked me if I was interested in moving to a new 2014 CRV. The process was painless and they really took care of me. Their service department is the best, from the moment I pull my car into the bay they're asking what I need, how can they make me comfortable, offering coffee or soda or water. When the service is finished they go over every detail, explaining exactly what was done. I will always be a Lindsay Honda customer!


$50,960

Mileage: 5

Color: Gray

Transmission: Automatic

Body Style: Pickup

City: Columbus, OH

Engine Type: 6 Cyl

$46,510

Mileage: 5

Color: White

Transmission: Automatic

Body Style: Pickup

City: Columbus, OH

Engine Type: 6 Cyl

$30,791

Mileage: 14070

Color: Other

Transmission: Continuously Variable Transmission

Body Style: SUV

City: Columbus, OH

Engine Type: 212 hp 2L I4 Hybrid

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