Liberty GMC

4.8
Overall Rating

Customer Service: 4.8 Buying Process: 4.8 Quality Of Repair: 4.9 Overall Facilities: 4.9 Quality Of Work: 4.8 Friendliness: 4.9 Pricing: 4.7 Overall Experience: 4.8


By clicking the button, you agree to our submitted.

I Couldn't Ask For More

4.8
louiepreacher on 11/30/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Whenever I take my GMC Terrain in for service I do so with complete confidence knowing that Matt is looking after me. He is NEVER pushy and always is honest with me in answering my questions regarding scheduled maintenance. The first time I brought back the vehicle after buying it from Liberty GMC was because the brakes were failing. It was the middle of the day and Matt saw to it that it was taken care of immediately. I was so impressed with his concern and compassion. The problem was caused because of something that an RV Service Center did while installing an RV Brake System for RV and tow car.


Liberty GMC

5
Carol D on 11/18/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I purchased my Chevrolet Captiva from Liberty GMC and from the day that I purchased it I have dealt with nothing but professional staff. I take my Captiva in for regular oil changes and Rick Kinslinger is my Service Manager. He always answers all my questions and greets me with respect taking care of my vehicle so I don't have any worries about it. Thank you Liberty GMC, and Rick Kinslinger.


Internet Sales Contact

5
Marty on 11/14/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

The sales team was courteous, professional and made my wife and I feel very comfortable. Although we didn't purchase a vehicle on this trip, we will definitely return to this dealership.


My Sons Solo Purchase

5
Luis4 Truck on 11/07/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I accompanied my son to purchase a Used Chevy Colorado 4x4 Z71. Paul Horak was very helpful. He made the purchase of this vehicle for my son very enjoyable. It was a great experience. The process was fast and my son walked away very happy.


Masood. Self employed . I live here in Phoenix AZ

3.8
Masood Omar Mohammad on 11/02/2016

Customer Service: 5.0 Buying Process: 3.0 Quality Of Repair: 3.0 Overall Facilities: 4.0

It was good experience with GMC. I will recommend friends to this dealer. MICHAEL was very friendly. He was a good helper. Thanks you GMC for this opportunity and great experience.


New used car

4.3
Usedcarbuyer on 11/01/2016

Customer Service: 4.0 Friendliness: 5.0 Overall Experience: 4.0

We bought a 2014 GMC Terrain. We were very impressed by our salesman Zeb. Levi was great at explaining various financing options. We were told that the service dept would contact us the following week to repair a nick in the windshield. When we got home we noted that a message on the dash that the power steering needed service. My husband took it to the dealer and an appointment was made. We finally got a call saying that the windshield would be reared today while the power steering is being checked. This was after my husband had inquired about the windshield when he took it in for the power steering. This is so opposite of our experience at another dealership and their service department that we now regret buying at this dealership.


Oil Fowled #7 plug

4.6
Duanew on 10/29/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 4.0

I appreciate the quick analysis and repair of this issue. I also appreciate my service writer calling and discussing the problem identification and repair (Rick, replaced Sam).I don't appreciate that GMC has a Technical Bulletin on this factory design screwup, but they make the customer pay for their design error. Very poor of GMC. This wasn't wear and tear, or my non maintenance. It is a standing technical design failure. I love my truck but resent GMC not standing behind their design or identified "Technical Issues". Shame on you.


Another great job be the team at Liberty GMC

5
nacostarella on 10/27/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Overall Experience: 5.0

Once again I have zero complaints about there work. They found. Multiple issue with my sons jeep. We discussed the issues they fixed the hard ones and I will fix the easy ones. Great job!!! Thank you Steve and Andy.


Super service

4.8
oldguy70 on 10/26/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Jim Sepe has always provided great service for both of our vehicles. He was able to fit me in for a needed oil change before I left for Flagstaff.


Best Car Buying Experience

5
kathleena82 on 10/18/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I went in last Friday and met with Corey to talk about purchasing a vehicle. He took the time to go over what I was looking for - cost, features, etc - before we even went out to the lot. He was knowledgeable and low-pressure and really seemed to care about fining the right car for me as opposed to just making a sale.In addition to Corey, every employee I spoke with at the dealership was friendly and made me feel like a part of the family.Most importantly, I love my new Terrain and wouldn't go anywhere else!


Best Car Buying Experience Ever

5
Kathleen A on 10/18/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I visited the dealership last Friday and met with Corey. Before we went out to the lot, he took the time go over what I was looking for in a vehicle - price, features, etc. He was friendly, knowledgeable, and low-pressure, and he really seemed to care about finding me the right car as opposed to making a sale.In addition to Corey, every employee that I spoke with at the dealership was so nice and made me feel like a part of the family.Most importantly, I love my new Terrain and I wouldn't go anywhere else!


Buying a car through Jeb Rheinschmidt

5
happynancy on 10/10/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Jeb Rheinschmidt greeted us as we were walking from our car into the dealership. The other salesmen were just watching us, but showed no interest in us. We probably did not look like serious buyers. In fact, we were just beginning our search to replace our current car. We were not planning on buying, but Jeb did an outstanding job of finding us the perfect car. I have never had such a hassle free car buying experience thanks to Jeb. He was knowledgeable, patient, and understood our needs. He exhibited a great deal of effort and energy searching on the computer for what we wanted. He helped us test drive at least 4 cars. If not for Jeb, we would have left the dealership and continued our search elsewhere. A big "Thank You" to Jeb.


Do not shop here. They are frauds

1
Menotyou on 10/02/2016

Customer Service: 1.0 Quality Of Work: 1.0 Friendliness: 1.0 Pricing: 1.0 Overall Experience: 1.0

I just had the worst experience in my life at this dealership. I first put my financial application through the website to save time. Katee called me and I told her I was interested in the Canyon Crew Cab. We spoke about my credit and that I was upside down in my Kia Soul. The entire time I spoke with her, there was a man sitting right next to her telling her what questions to ask. They had my vin number, and most importantly knew I was upside down in my car and by how much. I told her I wanted to find the right priced truck BEFORE I got there to save me time. She even SPECIFICALLY asked me why I did the application prior to coming in. Katee said that she talked everything over with her manager, the trade in, the payment I wanted to make and that he told her that they wanted my business and that they wouldn't lose a sale over price. She also said the banks were competing over interest rates so I would be able to get a new one. After coming to the dealership and doing the test drive Winston comes over and tells me we can't do the deal unless I have $8000. Sir I spent at least an hour talking and texting with Katee so alllllll the information was given prior to me driving all the way to the dealership. Winston acted like he had never heard of me or my situation and talked to me like I was crap. I have talked to many salespeople in my career as a traffic manager at numerous radio stations and I have never met more unprofessional people than these two. I will let everyone know where NOT to do business at. DONT shop here.


Got my dream SUV

5
MaryM on 10/01/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I was introduced to Jeb Rheinschmidt. He was helpful, courteous & no pressure. I had done a lot of research on the Internet & was able to find the year & brand that I had wanted. The one he found for me was perfect. The vehicle had more bells & whistles than I had found. Jeb was patient & took the time to answer all of my questions. He walked me through each control. When I left the dealership I was confident that I made the right choice both in vehicle and dealership. Very happy, even my lab enjoys riding in the back. Thank you so much Jeb.


Great Customer Service!!

4.8
Chris and Monica Bitah on 09/30/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

We came in not expecting the outcome that we did receive today! We met a wonderful person named Paul Horak! He was honest and such a people person. Will definitely recommend him and their dealership!! BIG thank you to Ash and Paul.


Great buying experience at Liberty GMC

5
Paul S. on 09/21/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

We really enjoyed the experience at Liberty GMC , me and my wife were on our way to pick up a Dodge Ram 2500 at the dealership across the street from Liberty GMC when we saw the 2016 GMC Sierra Denalli at Liberty and I made a u-turn and pulled into Liberty GMC and walked out with the GMC Denalli 2500 instead of the Ram 2500.


Car buying

5
John on 09/16/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Awesome!!! I just purchased my car on Labor day weekend and noticed a couple of concerns during my test drive. Liberty GMC scheduled a maintenance appointment and took care of the car at no extra cost. Everybody treated me like I was a friend during the entire time I was there. I bought the car on 9/3/16 and picked it up on 9/4/16. I returned on 9/5/16 (labor day) and picked up my old car. Each day I was recognized by some of the same staff you treated me as if they new me (you could tell it was for real). I'm already working on two of my friends who are interested in purchasing a vehicle. So, yes I am/have/will recommend Liberty GMC to them. Thank you.


Buying Experience

5
Jim in Phoenix on 09/16/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Outstanding dealership. Upper management very hands-on to ensure the customer was happy. I could not ask for a better experience. Special kudos to General Manager Mr. Helms and Miss Estay, customer service manager for their superb performance!


Car buying

5
John on 09/16/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Awesome!!! I just purchased my car on Labor day weekend and noticed a couple of concerns during my test drive. Liberty GMC scheduled a maintenance appointment and took care of the car at no extra cost. Everybody treated me like I was a friend during the entire time I was there. I bought the car on 9/3/16 and picked it up on 9/4/16. I returned on 9/5/16 (labor day) and picked up my old car. Each day I was recognized by some of the same staff you treated me as if they new me (you could tell it was for real). I'm already working on two of my friends who are interested in purchasing a vehicle. So, yes I am/have/will recommend Liberty GMC to them. Thank you.


Buying Experience

5
Jim on 09/16/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Just a superb experience. Liberty GMC is a great dealership. Upper management was very hands-on to ensure a great buying experience. Special kudos to GM Tommy Helms and Laura Estay, Customer Service Manager, for their personal interest and and outstanding performance!


Acadia repairs

5
AMV on 09/03/2016

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Rich and Andy worked through the issues we had with our Acadia and did the repairs efficiently. We even got a loaner car since the repairs took overnight.


Pathfinder2013

5
WisconsinGreenBayPackers on 08/24/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

It a pleasure working with Paul Horak and I highly recommend him to anyone looking for a vehicle. Paul is always available to help and is not like other car sales associates. Just go in and ask for him. I have bought many vehicles from dealerships and this is the first overall best experience. If you are looking for someone that is more like a friend and not an uptight sales person, Paul is your man. Also I would like to add that our finance person was nice too. He did the usual recommendation for a service contract, but did it in a polite manner. Please add Paul Horak's picture to this website.


Great Buying Experiance

5
Hoot on 08/23/2016

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

The buying experience was easy and took half the time as my last car buying experience. Matt Marlow was a great help and walked me thru the whole process with ease. Matt had extensive knowledge of the GMC products. I would buy my next vehicle at Liberty again.


Jim Sepe did an awsome job!

5
TatBH on 08/23/2016

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Jim Sepe and your dealership did an awesome job in performing the warranty work on my 2015 Yukon. Trouble shot and did the repair within the time promised.


Complete Satisfaction

5
JJSUN on 08/16/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Always comfortable going to Liberty Service Department with my vehicle since new. Excellent communication with service advisors including reminders of warranty maintenance to be performed at intervals. I feel that all personnel are professional with very friendly demeanor in interaction. I know that my vehicle will always be taken care of to the max enabling me to have the feeling comfort and safety.


Joseph Caporrimo

5
Joseph on 08/14/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Made experience very enjoyable when usually buying a new car takes forever. We were in and out in less than 2 hrs. Sales staff was very friendly. Thank you


No appointment, prompt service anyway

5
Paw on 08/12/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Our vehicle, on, two occasions, would not start. A few minutes later it would start just fine. We went to the dealership without an appointment, knowing we would have to wait, but were pleased with the service and the explanation for the problem. They were upfront about the wait and we appreciated that.


Great Service

5
Grandma Ann F on 08/10/2016

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I needed repair of a power window asap for my grand daughter's car so she could drive to school the first day of her senior year. Liberty got the car right in and finished the repair by 1:30 the same day. Have been going to liberty for several years. They are consistently excellent and are the best in customer service. Thank you Liberty!


Great experience, awesome rep!

5
LMartinez on 07/28/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Liberty GMC gave me and my family a great experience! Not only in professionalism, also in a humble warm hearted down to earth experience. I've visited many dealerships in the valley and experience very rude down right heartless sales rep that was only after one thing, your sale. I understand they are in a commission base and time is money, fortunately Liberty GMC never gave me that vibe. Omar Aqiel had great patience with me, answered all my questions, told me the difference between one truck from the other and most of, keep us smiling and laughing with his personality. Liberty GMC is a dealership that I'm not going to forget and highly recommend to anyone. Thank you to the staff of Liberty GMC for a great time and experience.


Great Service!

5
canyonowner on 07/25/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We didn't feel pressured by salesmen and the facility was clean and quiet. We enjoyed working with Corey and the Finance Manager. We had looked at a few places before Liberty and found what we needed there.


Compared to other dealers in the area, Liberty GMC is great!

4.8
sawicki21 on 07/17/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

After going to other dealers is the area, we dropped in on Joseph Malko at Liberty GMC. The negotiation at Liberty was by far much better that other dealers. Everyone at the dealership was polite and friendly. The car was delivered clean and with a full tank of gas which was appreciated. Gone are the days when you would purchase a new car and then limp to the nearest gas station on an empty tank so you could fill up just to drive home.This was my second vehicle purchase at Liberty GMC and my third at the Liberty dealers and if I should need a vehicle in the future they will be first on my mind.


Good experience

5
Flores28 on 07/08/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Delt with Zeb at Liberty gmc he is an awesome sales person. Go see him! Dealing with him was a easy transaction and I get a free oil change.


GMC from Liberty

4.8
samsmith 444 on 07/05/2016

Customer Service: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Omer did a great job. Sale was a smooth as he could make it. Truck was clean and ready to go, full of gas and a good experience.


Poor experience

2
my85 on 06/30/2016

Customer Service: 2.0 Quality Of Work: 2.0 Friendliness: 2.0 Pricing: 2.0 Overall Experience: 2.0

Not happy with the whole sales experience here. They are not good negotiators and don't seem to want to make a sale. I don't recommend dealing with them.


Great experience at GMC Liberty in Peoria

5
Yukon2016 on 06/28/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We just purchased a Yukon and had a great experience from the our sales rep, Drake to the general manager, Tommy. We informed them of what we were interested in and the payment we needed to be at and it was done without a overwhelming experience. Tommy spoke with us and made sure our needs were met. Great customer service, will definitely purchase again at GMC liberty in the future. REPEAT CUSTOMER!


repair and employees

5
merl on 06/14/2016

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I brought my car in for repairs... I loved this facility and will be bringing my other car in for repairs also. it was a little expensive for me but at least the car is fixed and I can depend on it again. the employees were very very nice and professional. thank you!!


Purchasing a vehicle

5
IrenePerez on 06/14/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Winston and Amy have made my experience very pleasant and smooth when purchasing with my vehicles. They are very helpful and answer all my questions. I would recommend this dealership to anyone looking to purchase a vehicle.


Customer Service

5
ireneperez on 06/13/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Amy and Winston gave us great customer service, she was very attentive and was able to answer all of our questions. I would recommend this dealership and Amy and Winston to any one interested in purchasing a new vehicle. Overall customer service in every department was fantastic, every one was very friendly and charismatic.


Great experience

5
Chuck Scooby on 06/11/2016

Buying Process: 5.0 Overall Facilities: 5.0

Great service before and after the purchase from Ryan Shippy and Hobby in finance! Placed orders with the part department for my new truck and was updated on the status regularly by Ryan. Start to finish service.


SERVICE DEPT AWSOME

5
Wayne on 06/11/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

2013 Sierra Transmission Major Failure towed in and fixed in 3 days under Warranty. works fine now shifts smooth


""BUYING A SUV""

5
Allen on 06/10/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

If your looking for a GMC go to Liberty GMC and see Paul Horak for excellent customer service. Paul was very friendly and helpful, answering any questions I had. He made the buying process a breeze, with quick return calls and a get it done attitude. I would definitely return to Liberty GMC and Paul Horak for my future GMC needs.!!!


Great experience

4.5
Janet on 06/10/2016

Customer Service: 4.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

We had a good experience at Liberty GMC. The sales people worked within our budget to find us a vehicle that fit our needs and wants. They did not pressure us in any way. They were patient as we test drove many vehicles. We visited many dealerships on the same day and were hassled at all of the others. When we came back to purchase, we were a little disappointed to not have the same sales person that we worked with earlier in the day and received texts from since he was the one that actually found the vehicle for us, but Omar was professional also.


Buying 2016 Terrain

5
Cathy on 06/06/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

This is the 7th vehicle we have bought at Liberty GMC. It is nice to walk in and everyone knows us and they go out of their way to help me choose the vehicle I want based on my needs and finances. My husband is already thinking of his next vehicle and it will also be purchased at Liberty GMC.


Buying a car

5
Cathy on 06/05/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This is the 7th vehicle we have bought at Liberty GMC. It is nice to walk in and everyone knows us and they go out of their way to help me choose the vehicle I want based on my needs and finances. This is the second vehicle purchased with the help of Kingsley White in sales and Jim Sepe in service has been great when I needed service. My husband is already thinking of his next vehicle and it will also be purchased at Liberty GMC.


Customer service

4.8
Gkaneshige on 06/03/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Great customer service from the service department to sales. Had very good experience in both area. Highly recommend libert gmc to my friends and family


Amy Is A Gem!

5
Cosman on 05/31/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I had the best time working with Amy. She made the process seem so easy like I wasn't even trying to buy a car. She's definitely an asset to your company and I hope she never leaves! Family and friends coming her way ONLY!!!


Fast and Friendly Experience

4.8
MsVI62 on 05/31/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

I was in the Service Department; received greeting from attendant and Jim, our representative. They serviced my vehicle in a timely manner. Jim informed us of other needs for the vehicle. Also, I purchased a battery for my entry key. Everyone were very nice and pleasant and good listeners.I give them a 10!!


Amy Is A Gem!

5
Cosman on 05/31/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I had the best time working with Amy. She made the process seem so easy like I wasn't even trying to buy a car. She's definitely an asset to your company and I hope she never leaves! Family and friends coming her way ONLY!!!


Great Service, Fantastic People

5
Robert on 05/25/2016

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Mt service advisor Jim takes good care of me and is willing to go above and beyond what is expected


Best car sales experience EVER!

5
natasha on 05/23/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Amy is awesome! She took care of everything up front, got me the vehicle I wanted at the right price, and expedited the signing process. I love my new Canyon. This experience was so good that I plan to make my next purchase here when the time comes.


Honest people, good price, and excellent service

5
Natasha on 05/23/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Amy is awesome! She took care of everything up front, got me the vehicle I wanted at the right price, and expedited the signing process. I love my new Canyon. This experience was so good that I plan to make my next purchase here when the time comes.


New Car Purchase

5
cecicamps on 05/19/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Amy was GREAT!!! She helped me set up my OnStar app on my phone and my Sirius Radio. This is the third Terrain I have purchased there and every time it has been a pleasant experience when purchasing my vehicles. The service department personnel are also great when I take my cars in for service. Very satisfied with the service and how I am treated.


Amy Lorraine gave us outstanding customer service.

5
JerryS1196 on 05/19/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This is the 3rd GMC for us. The service has always been good. That's why we keep coming back. Amy's attention to detail was great and it was a pleasure to deal with her. Her friendliness and professionalism made the sales process a very pleasant experience.


10/10 customer service!!

5
alexisnoelle on 05/18/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Excellent customer service and a wonderful staff!! Everyone is so nice there and listens to the customers needs and wants. I appreciate everyone's help when I go there!


Awesome customer service

5
Alexis on 05/18/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I bought my car from here almost a year ago, and I have gone back here a few times after and everyone in this location is awesome! They listen to your needs and guide you in the direction you need. Best place in town in my opinion!!


Liberty GMC, a great place for a gal to buy a 4x4 pickup

5
little blue eyes on 05/17/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

As a repeat customer of Liberty GMC, I was treat with the same respect I had been show on my previous visit. I had a very knowledgeable salesman(Kingsley White), who listened to my needs and was helpful in my new purchase. I have recommended Liberty GMC in the past and will continue to in the future.


New GMC truck purchase from, Liberty GMC..........

5
Fisherman on 05/17/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

As a repeat customer of Liberty GMC, I was treat with the same respect I had been show on my previous visit. I had a very knowledgeable salesman(Kingsley White), who listened to my needs and was helpful in my new purchase. I have recommended Liberty GMC in the past and will continue to in the future.


Fast and friendly experience!

4
Joseph23 on 05/15/2016

Customer Service: 5.0 Quality Of Work: 3.0 Friendliness: 4.0 Pricing: 4.0 Overall Experience: 4.0

I'm the proud new owner of a beautiful 4x4 truck thanks to Paul Horak! I've been to other dealers in the weeks prior and have had the same old pushy unpleasant experience. The staff at Liberty GMC were all very friendly and more than happy to answer any questions I had. Paul was very knowledgable and happy to walk me through every little detail and set up to allow me to choose the vehicle that was perfect for me. I will be sure to recommend Paul to all my friends and family.


Thank you Amy Lorraine!

5
Keturah7 on 05/09/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Thank you Amy Lorrainne for taking the time to go over different vehicles for us and what would best for our needs. Excellent customer service, and finally someone who doesn't act like we are being forced into something we don't want. Amy Lorrainne genuinely cared about what would best fit out lifestyle and budget. It was a great pleasure working with her!


Service Quality

2.5
Larry F on 05/04/2016

Customer Service: 4.0 Quality Of Repair: 1.0

Third time in for the same problem. I'm confident I'll be back soon as the problem has not been corrected. I'm not sure these service people know what their doing. They certainly haven't gotten it right yet! They just seem to try things, charge the warranty company and send you on your way.


Amy is the best

5
Regina on 05/02/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Went in on Friday April 29th and Amy was our go to person. She was awesome and did a wonderful job helping us get into a more spacious vehicle for our family! We have been going to this dealership for our last few vehicles and will continue to go to them and recommend them. Thank you Amy for everything!


Amy is the best

5
Regina on 05/02/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Went in on Friday April 29th and Amy was our go to person. She was awesome and did a wonderful job helping us get into a more spacious vehicle for our family! We have been going to this dealership for our last few vehicles and will continue to go to them and recommend them. Thank you Amy for everything!


Great customer service

5
Milz on 05/02/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Mahalo, Mahalo, Mahalo Amy Lorraine and everyone else involved in helping us with a beautiful GMC Acadia Denali! I have to say that this location was our first choice for a few weeks. A few months ago I had accidentally filled out one of those apps to do a comparison from Hawaii dealerships and Arizona dealership pricing I hit the submit button and biggest mistake ever.... My phone started blowing up with texts/voicemessages and emails, some even tried calling my number with a different area code number it was beyond irritation and then one day I saw a email from this business manager her name was Natalia Likhatcheva and her email just stood out from everyone else's, wasn't there to put pressure or sell me anything, it was just simple email letting me know when I'm ready she'll be there to help in whatever my needs we're at that time. Today, we decided to go car shopping and our first stop was here to see if Natalia was there but, ended up meeting Ms. Amy! She's a very young, vibrant, lots of energy, super nice, funny, and awesome! We were first looking at the Yukons but, gosh those were too expensive and too big but, super nice car! We ended up getting a fully loaded GMC Denali SUV and for a good price, of course I would of liked it lower but, that's ok!! Asking for more than what I wanted it's super nice! We love it and like I mentioned before everyone that we met there are fabulous and I'm so happy it all just started from an email and glad we took the drive to Peoria and met Amy/everyone else. Mahalo for making our day trip fun, exciting, happy, and exhausting... You guys sooo great and to the peeps that cleaned up the car, washed it, and even dressed the tires for me to take the car home Much Aloha to all your hard work and filling up my gas tank, you guys rock!!! Can't wait to continue to work with you all in the future


. Great Salesperson

5
Dick Massie on 04/28/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Amy Lorraine, our Leasing Specialist, did an outstanding job meeting our needs for a beautiful Acadia. She has a great personality, diligent in persevering, knowledgeable, and fun to work with. She helped us from start to finish and we drove off satisfied customers. We can't say enough about how great we were treated, she went above and beyond the best for us,. We highly recommend her.Dick and Carole


Called sales with a question about Sierra Trucks

4.6
LibertyGMC on 04/28/2016

Customer Service: 5.0 Quality Of Work: 4.0 Friendliness: 4.0 Pricing: 5.0 Overall Experience: 5.0

Spoke with Nicki and she was extremely helpful in getting the information I was looking for about a Sierra. I could get one but it would cost extra and have it shipped etc. etc. and probably not worth the added cost because we can get you a Sierra here with a great deal no problem. She had me meet with Julian that night and he did the rest!Found myself a Truck just what I was looking for and gave me a breakdown of cost and a final out the door price! I liked the price only problem was I planned on leaving town the next day with family for a few days. Julian said, "no problem I will get you a loaner" They even kept the dealership open late to finish my paperwork! No haggle, no fuss, no pressure they even leave you alone if you just want to go look at vehicles. I will only be buying from Liberty from now on. Thanks guys!


Leasing a car

5
Carole on 04/24/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Thank you Amy, our leasing agent, was a great person to work with. She helped us from start to finish in acquiring our lease. Highly recommend her, great personality, knowledgeable, fun to work with, honest and up front. Very helpful in every way. Great experience!


Wonderful Again!!!

5
nacostarella on 04/23/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Thank you to the Liberty GMC Team, Once again you have proven your team works well to gather and takes the customer time and funds in to consideration to do anything they can to help.


Awesome experience!

5
Bowersock52 on 04/22/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Excellent customer service and no BS at all! They get straight to the point and don't try to haggle. Extremely satisfied with my purchase.


Repair service

5
CarolA on 04/22/2016

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

After an oil change I found an oil leak in my garage. The problem was a defective oil filter. It was replaced with a new one and I was on my way in less than one hour. No charge. Great work and customer service.


Started out Great, Didn't end well

1
wilsterlennium on 04/14/2016

Customer Service: 1.0 Buying Process: 1.0

My experience wasn't that great. I started corresponding with Jessica about a car I was interested in. After doing a credit application online, She and I talked about my situation before she started working with the application. A few hours later I was told they could work with my credit, down payment, and the monthly payment I was aiming for. I was asked to come to the dealership that day, but I scheduled an appointment for the follow afternoon. The next day I spoke to Jessica, she gave me a list of things I needed to bring to the dealership that day.I had my friend take me there as I was under the impression I would be driving the car home. I arrived an hour late as I was running behind with work. I was told Jessica had gone home even though I told her I was on my way. A different salesman went with me on a test drive in the car. I walked into his office and he informs me that the bank still hasn't approved my application. This could take anywhere from 2 to 3 hours to hear back from them. My friend and I both asked why I was told to come in before they heard one way or another from me, bare in mind this dealership isn't close to where I live or work. I am asked if I want to wait around. At this point we decide to leave as I had a second dealership to visit if this fell through. I shake my salesman hand and we left. The next day Jessica reached out to me for what I am guessing was damage control. She was told I left angry when I was asked about a cosigner. I told her my cosigner was with me and no one mentioned this option while I was at the dealership. She then asksme if I could get the cosigner to send his information over. I told her I found a car at a different dealership which ended the conversation. I just don't understand why a salesmen would tell me anything they can to get me in the door, but once I walked in they just wasted my time, especially since this dealership is on the other side of the valley and I drove through rush hour traffic to get there.


treated excellent, they do excellent work.

4.8
GTO owner on 04/10/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

I have taken my beloved GTO there and I am very particular with this car. They have always done great work on it. They are honest. I appreciate it.


Great Service, Matt really cares!

5
Jarhead1 on 04/02/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Matt Steigerwald is the best! He is the main reason I have a GMC and GMC is the vehicle of chose for me and my family! Liberty GMC is very very good, Matt makes them great!


My service on April 1, 2016 was completed in minimum time.

4.6
Ron on 04/02/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 3.0 Overall Experience: 5.0

All I needed this time was an LOF and I wanted it done thoroughly and quickly. I was greeted by a service attendant and the job was completed inless than 30 minutes. Even the tire pressures were adjusted to spec +/- one psi. I rely on good service to keep our Acadia rolling as our favorite vehicle.


Denali Delight

5
DenaliDelight on 03/31/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Nikki and Desiree were incredible to work with. Very attentive and put in the work to get the deal done. Rounded out by Hobby in finance, they all made buying my wife a new car for her birthday a wonderful experience.


Very satisfied customers

5
Nicole81 on 03/13/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My husband and I went into this dealership after making an appointment several weeks ago that we had to cancel due to illness with our kids & ourselves. First and foremost, when I advised Jessica Savage that I would call her when we could reschedule she did not blow up my phone or my email like other dealerships I know would have. She allowed us the time we needed for everyone to get the flu out of their systems & get life back on track for me to email her. Once we were finally able to make it in, we met with Kingsley. He was welcoming & friendly from the start, the fact that he did not act anything like a typical car salesman from the minute we met him immediately put both myself & my husband at ease. He really listened to exactly what we needed in a new vehicle & he delivered immediately with a brand new vehicle to their lot. Unfortunately, the payment on that vehicle was not in our range, but Kingsley never once pressured us to move forward with that vehicle, he just said, okay, we'll find you one that works. He 100% delivered on his promise, we found another vehicle that both my husband and I fell in love with, we drove it, came back & the payment was exactly where we had asked for it to be. Kingsley made what is typically a very stressful, exhausting experience pleasant & fun, he has an amazing attitude and truly cares about his customers, not just getting the sale. I will most DEFINITELY recommend him to anyone I know looking to buy a new car & when it comes time for us to get a second new vehicle, he'll be seeing us again. Thank you so much!!!!


Wonderful Service Department

4.8
louiepreacher on 02/26/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

From the very first time I visited their service department and each visit afterward for service I have been treated with excellent service and great professionalism. Matt is our service advisor and he watches out for us and takes wonderful care of us. With or without an appointment Matt sees that our job is completed quickly and we have never had a problem after any work performed at Liberty GMC. Oh yes, we have NEVER felt any kind of pressure to have any work performed. I would highly recommend Liberty GMC.


Great Service, Quick

5
Sheri Mahn on 02/19/2016

Customer Service: 5.0 Overall Facilities: 5.0

Bought my terrain in Dec 2010. Still love it. Get it serviced on a regular basis. Always a quick and easy process. Service writers are very nice and helpful. Vehicle still drives like a dream.


Liberty Service

5
A Kline on 02/18/2016

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Service was timely and complete. I arrived at noon and was completed at 1:30


Purchase new vehicle

4.8
purchaser on 02/14/2016

Customer Service: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

My recent purchase of a new vehicle at Liberty GMC was the best experience I have ever had in the past 45 years! My salesperson Burt Mcilnay and the entire staff were courteous, knowledgeable and professional in every way without the "usual" questionable sales tactics so common with dealerships. I would highly recommend that anyone considering the purchase of a vehicle to visit Liberty GMC first and not waste your time with those "other" dealers. While your there, say "Hi" to Burt. You'll be gald you did!


Over and above service

5
G-Nee on 02/05/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

From 3 years ago purchasing my GMC Terrain to servicing, Liberty GMC has excelled. Great customer service/support. Went out of their way for my convenience with a loaner. Service techs not only changed the oil but found other concerns that I had and some I didn't realize I had. I saw it as a possible breakdown that didn't happen because of their expertise.


Liberty GMC Peoria AZ gets an A+

0
Christina on 02/05/2016

What a terrific experience to do business with a locally owned enterprise whose employees who were courteous, efficient and professional. The facilities are spotless. They make buying an automobile I'm having it serviced a painless experience.


Fantastic Service Department

5
janinphoenix on 02/03/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Matt Steigerwald has been our service advisor for 12 years. He is the BEST!! We purchased three new cars at the dealership in 2004 and Matt has been our service advisor from day one. Our salesman recommended Matt as our advisor and we are so grateful he did. We have had many occasions over the years to benefit from Matt's excellent customer service and expertise. We totally trust him and depend upon him to keep our cars in tip top shape. Liberty GMC is not the closest dealership to us but we continue to go there because of Matt. We highly recommend Matt to anyone who is looking for a honest and knowledgeable service advisor for their car.Jan Kuenzli


Best Service Department in AZ

5
atemple3 on 01/29/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We love the service department at Liberty. Matt is always so helpful and clearly explains everything! Service is done in a timely manner and they always do a great job.Thanks Liberty


THE BEST DEALERSHIP BY FAR

4.8
TRAVIS HENRY on 01/25/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 4.0

MY WIFE ORIGINALLY WENT TO LIBERTY GMC IN 2006, SHE HAD SUCH A GOOD EXPERIENCE THAT AS OF NOW OUR FAMILY HAS BOUGHT AND SERVICED MANY VEHICLES THERE. WE ARE A GMC FAMILY. WE WILL RECOMMEND LIBERTY GMC FOR YEARS TO COME. I RECOMMEND JOHN HARRISON AS A SALESMAN AND STEVE IN SERVICE. I TRUST THE OTHERS JUST AS WELL BUT THOSE ARE MY GO-TO-GUYS !!


It's the experience you criticized other dealers for NOT pro

5
Brandon on 01/24/2016

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

From the time I arrived on the lot to the time Ileft, the staff was excellent to work with. I came prepared, knowing what I wanted to drive and spend and Ryan was great to work with.


Always Taken Care Of

5
Marcia on 01/24/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

The staff in the service department are always friendly and take care of whatever I come in for. The paperwork is extremely quick and generally my Terrain is ready to go when they say. I always appreciate the complimentary car wash.


Excellent service

4.8
Louden on 01/20/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Have worked with Jim Sepe since moving to the area. Jim and the service techs treated me and the car as if I purchased it from Liberty. Easy to make appointments and Jim keeps track of what is really needed and when.


Go somewhere else

1
Hates_liberty on 01/16/2016

Customer Service: 1.0 Quality Of Work: 1.0 Friendliness: 1.0 Pricing: 1.0 Overall Experience: 1.0

This dealership will lie to your face, and smile the whole time. They are more interested in cheating you out of money. They will give you a "deal" and the after you get the car and are stuck will call and say the financing didn't go through and your payments will increase. Please go to another dealership.


No hassle and no pressure

5
DJjack on 01/15/2016

Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Bob Nickerson was very helpful and maintained a perfect balance between professionalism and friendliness. We had called ahead and Bob had the keys and vehicle ready for us when we arrived. Great price and great experience from beginning to end. Thanks!


Excellent staff responses and attention!

5
RoadTrip on 01/13/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

While vacationing in the area, our GMC Terrain was due for service. Through the dealership website, I was able to select an appointment time convenient for my schedule. Upon arriving at Liberty GMC we were greeted by attentive staff and were welcomed into a very busy but comfortable service department. Accommodations in the guest lounge were outstanding and made our wait time more like relax time with refreshments available.


Professional and fast service

5
Ward on 01/13/2016

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Made an appointment in the morning took my car in and got it repaired the same day. The free shuttle service took me home and picked me up when the car ready.


Part for vehicle

5
julie on 01/12/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Been coming to service my vehicle for years and Steve has been my advisor , I appreciate him so much. I came in to have a part put on my 2007 sierra it was a great experience. Thank you so much Steve.


Service Manager Matt Steigerwald above and beyond

5
Rodney Lawless on 01/12/2016

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I have always said that if you want your feelings hurt really bad, take your vehicle in for repairs. It can hurt for months. I've been dealing with Matt for a few years now and I have to say that he has always taken a lot of the pain out of my vehicle repairs. He makes me feel that he understands my situation concerning time and not having anyone I can call on to pick me up and bring me back when my vehicle is ready. My last two trips to the dealership for repairs cost me $4000.00. That was painful.... and I felt like Matt did everything he could to explain to me in terms that I understood what was needed to repair my vehicle and convince me of the necessities of the repairs. He even took me into the service area to talk to the mechanic. He put me in a loaner vehicle to go home and promptly called me when my vehicle was ready for pick-up. He's an excellent Service Manager in my book and I hope he's around for a long time. I drive more than 60 miles to get my vehicle repaired by Liberty GMC. That should tell you something.


Great experience!

5
GMC buyer on 01/10/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

We had a fantastic buying experience. The staff was friendly and accommodating throughout the entire process.


Great sales service and dealer!!

5
Dana C. on 01/08/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I had excellent service from the minute I walked in and was introduced to Kingsley White. H did a remarkable job and my circumstances were a little unique. Kingsley went out of his way to accommodate us and get us the best deal. Thank You!!! Anyone looking to buy should go to Liberty GMC!!!!


Great, no pressure

5
John G on 01/07/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Went in looking for a new SUV. Jeff helped me decide what would be best for me and my wife. I would recommend this dealership over others I have delt with. No pressure at all. Great Price.


Thorough maintenance service

5
Nicolson on 01/05/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Overall Experience: 5.0

Gmc service followed through with a friendly service call reminder .We then were able to get timely maintenance scheduled and completed.It even included an exterior car wash.


No Pressure Purchase; Great Buying Experience

5
sezemskyatatt.net on 01/04/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Bob Nickerson was really helpful in the entire effort.It was fast, friendly, got the price I wanted, and overall was just a fun efffort.


Warranty service

4.8
Jackie on 12/25/2015

Customer Service: 5.0 Quality Of Work: 4.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Sam always very pleasant and helpful. Lift gate still acting up. Loud sound when gets to top open position. Will need to be looked at again.


service by steve

5
tom worker on 12/24/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

steve always takes good care of us and our vehicle


Is car buying supposed to be fun?

4.8
10 Year Buyer on 12/16/2015

Customer Service: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

I am one of those people that only buys a new car about every 10 years. The time had come for a new one and we had such good luck with our GMC Yukon that we were looking at the GMC Acadia as we no longer need a large vehicle. We went to the car show in Phoenix and had pretty much made up our minds on what we wanted. We stopped at Liberty GMC on the way home to see if we could test drive an Acadia. We were greeted by the salesman (Bobby G.) and told him what we wanted to do. He immediately got a vehicle for us to test drive and off we went. At the conclusion of the drive we told him we weren't quite ready to buy but that we would be back when we were. Several days later we made an appointment with Bobby and proceeded with the purchase. We knew exactly what we wanted and Bobby came through for us on every aspect. It wasn't just a cut and dried thing and there was lots of leg work in it for Bobby, but the whole process was fun. Bobby put in the extra effort for us, laughed with us when things got a little crazy and all in all just made the whole experience very enjoyable. The entire staff was very professional and answered my every question and concern. Sure, it takes several hours to go through the process, but when it is as enjoyable as it was, it isn't a big deal. Liberty will get my new car business again....in about 10 years, and I hope Bobby G is still there to work with.


Is car buying supposed to be fun?

4.3
10 Year Buyer on 12/16/2015

Customer Service: 4.0 Buying Process: 5.0 Overall Facilities: 4.0

I am one of those people that only buys a new car about every 10 years. The time had come for a new one and we had such good luck with our GMC Yukon that we were looking at the GMC Acadia as we no longer need a large vehicle. We went to the car show in Phoenix and had pretty much made up our minds on what we wanted. We stopped at Liberty GMC on the way home to see if we could test drive an Acadia. We were greeted by the salesman (Bobby G.) and told him what we wanted to do. He immediately got a vehicle for us to test drive and off we went. At the conclusion of the drive we told him we weren't quite ready to buy but that we would be back when we were. Several days later we made an appointment with Bobby and proceeded with the purchase. We knew exactly what we wanted and Bobby came through for us on every aspect. It wasn't just a cut and dried thing and there was lots of leg work in it for Bobby, but the whole process was fun. Bobby put in the extra effort for us, laughed with us when things got a little crazy and all in all just made the whole experience very enjoyable. The entire staff was very professional and answered my every question and concern. Sure, it takes several hours to go through the process, but when it is as enjoyable as it was, it isn't a big deal. Liberty will get my new car business again....in about 10 years, and I hope Bobby G is still there to work with.


Great service & and fast

5
Corky on 11/26/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

The work you get there is excellent and done well.Have went there for a long time for my service work and we live in Canada and down 5 month of the year


Great Experience

5
Ed on 11/22/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I've had my vehicle in twice for service and have been exceptionally pleased with the experience. The staff at GMC Liberty are very professional and aim to please. I highly recommend this dealership.


Best experience ever

5
golfguy1942 on 11/15/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I have never been treated so well by any dealership I have bought a car from before. Both sales and service and # 1 in my book.


best buying experience ever!!!!

5
Quality on 11/11/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

from beginning to finish everything went smooth all my expectation were reached no surprises and the personal customer service provided by everyone there was spectacular special thanks to Stanley strongly recommend this gentleman to handle your purchase he was on point the whole time i will definitely go back to liberty GMC .thank you again p.s love,love, my terrain


Excellent service! Excellent salemen!

5
Vern on 11/11/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I purchased a new truck and enjoyed the experience. This isn't the first time buying from this GMC dealer and it probably won't be the last!


Shaun Disney turned bad situation good for us...

5
Grannys4me on 11/09/2015

Overall Experience: 5.0

We had been having some differences of opinions with Tommy Helms the General Manager over a 2015 Denali I had bought in Jan of 2015 that was a lemon had major transmission problems and I had been to the service dept 5 times and lied to several times about repairs that they allegedly performed.They even lied saying they replaced the transmission when they had not.. I had to start complaining and demanded they take back my vehicle and give me another one.After several weeks of letters to the CEO of GMC etc Liberty GMC did get approved to buy back my vehicle and give me another one. Only because of the salesman Shaun Disney did this transaction end up going smoothly and end up happy. Shaun has true knowledge of all the products he represents and his customer service is impeccable . We will be back again


Great Buying Experience

5
tmanning on 11/03/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I came in to Liberty GMC from Gibert Area, shopping around for a GMC Denali Sierra for my wife and I met with Mr. Helmand and after 5 minutes I knew that I was not dealing with someone that doesn't know what he is doing. Treated me with respect and I made a purchase. The truck was for my wife and he called back made a appointment for her to come back to liberty and he demo the truck to her and fill the tank up. I am will recommend Mr. Helmand and Liberty GMC to all my friends and family. As an business owner he is truly an asset to the organization.


GREAT buying experience!

5
TJ on 10/03/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I knew exactly what I wanted and had done enough research to know what a fair price was for the Yukon Denali I wanted and what a fair price was for my trade. I live in Scottsdale and I wanted to make a deal before I made the long drive to the dealership. Shaun Disney and I agreed to all terms over the phone and there was absolutely ZERO monkey business once I arrived. All terms were exactly as we discussed and Shaun spent a tremendous amount of time going over the trucks many features. I have a family connection with another one of the big GMC dealers in town but they did not have the truck I wanted. Shaun matched the deal and provided exceptional customer service. I was very impressed and will be calling Shaun when I'm ready for my next Denali.


Very clean facility and great team

5
Teejay on 10/02/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

These guys were awesome and they still are. I had a little dent on my two weeks after I bought it, they asked me to bring it in for fixing event before they knew I bought the protection warranty . Great team


One of the best dealerships I have ever worked with

5
CaribbeanViking on 09/20/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Was not expecting the great customer service I received. Jessica and the rest of Liberty GMC really made me feel at home; understanding my needs and helping me get into the vehicle I wanted. I will definitely be returning for future car purchases. Id recommend Liberty to anyone interested in getting set up with a new or used car. Keep up the great work!


One of the best dealerships I have ever worked wit

5
CaribbeanViking on 09/20/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Was not expecting the great customer service I received. Jessica and the rest of Liberty GMC really made me feel at home; understanding my needs and helping me get into the vehicle I wanted. I will definitely be returning for future car purchases. Id recommend Liberty to anyone interested in getting set up with a new or used car. Keep up the great work!


Awesone Customer Service

5
V White on 09/19/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I called the dealership and explained my situation with my 2013 GMC Sierra PU; having problems starting; did not know if needed battery or something else.I explained that I had taken off of work in order to get vehicle serviced and understood normally I should have an appointment. Richard told me to come on in and gave me my representative's name, JIM. When I arrived and spoke to JIM, he stated it is highly possible the battery and explained why he thought so. I had come in right a lunchtime and he wasn't sure if I would be waited on real quick. Anyway, the vehicle was taken and within about 5 minutes, JIM came and told me it was the battery. I asked how long would it take to install. JIM said about 45 minutes. I said okay. Maybe about 10-15 minutes later while I was waiting in the customer's waiting area, JIM came and said my vehicle was ready. That was awesome!!!! I called that service second to none. Thank you again JIM!!!


Test Drive

5
Bob Burnand on 09/11/2015

Customer Service: 5.0 Overall Facilities: 5.0

Went out to test drive a GMC truck. The salesman was new but he was quick t get the answers to our questions. They had the truck ready for us when we arrived and the test drive went well. The people are friendly and helpful.


Pleasently Surprised!

5
Lois85248 on 09/10/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My 2015 Malibu developed a problem with the windshield washer unit. When the parts came in, I was offered a vehicle to use for 2 days, and Gianni was very helpful and kept me informed of progress.


Robert & Jean Heyer

5
Jean & Bob H. on 09/10/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

We had our vehicle served. The work was done at the time of the appointment, which is unusual anymore! We're more than pleased with the Service Dept. at Liberty GMC and would highly recommend them and the dealership.


SERVICE

5
ktron on 08/26/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Overall Experience: 5.0

WE TOOK OUR CAR IN FOR SERVICE WHICH SOMETIMES CAN BE UNPLEASANT EXPERIENCE AND WAS TREATED WITH RESPECT AND RECEIVED A PLEASANT EXPERIENCE FROM TWO VERY CARING PEOPLE ANDY WEATHERLY & GIANNI IACOVO THANK YOU KENNETH & BEVERLY TRONGO


Liberty GMC is awesome!

5
JillCHicks on 08/25/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We decided to purchase our car from Liberty GMC because I know they are passionate about their commitment to the community, their customer service is top notch and they had the very best car for the very best price! Our entire experience was positive - from letting us drive the cars we were most interested in, being able to thoroughly answer our questions and making the process of purchasing a car quick and painless. Thank you Liberty GMC!


dont raise your price

1
disappointed in tucson on 08/25/2015

Overall Experience: 1.0

saw a vehicle, made contact with internet sales. was quoted a price. i made finance arrangements. when i called back to verify and go ahead they raised the price. news flash!! vehicles are not gold mines when they sit on your lot for a period of time. you quoted a price, so sell it at that price.


Liberty GMC is awesome!

5
Jill Hicks on 08/25/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

We decided to purchase our car from Liberty GMC because I know they are passionate about their commitment to the community, their customer service is top notch and they had the very best car for the very best price! Our entire experience was positive - from letting us drive the cars we were most interested in, being able to thoroughly answer our questions and making the process of purchasing a car quick and painless. Thank you Liberty GMC!


Wow what service!

5
J S on 08/25/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Extremely fast service for a Monday afternoon. Thanks for your part in a great day


Typical Dealer Nonsense

1.4
Coyot33 on 08/24/2015

Customer Service: 1.0 Quality Of Work: 1.0 Friendliness: 3.0 Pricing: 1.0 Overall Experience: 1.0

I purchased a 2015 Mustang GT from them about 3 months ago. I hadnt really looked closely to the outside of the car figuring it was pretty much brand spanking new. The buying process went very well thanks to Helmand. Two weeks later however I noticed the bumper was popping out in the back. So I took the car back with my friend and asked them to fix it. Ash had told me they couldnt because I could have done it and theyd never know......Well a few weeks ago I talked to someone who looked at the car before me and they claimed that it was stated they would fix it if they purchased the car.I would have never bought the car had they not agreed to fix it if I had seen it. I take my car to shows and competitions and leave it in the garage most of the time to be babied. I do not have the money to fix this eye sore that they should have been honest and told me about in the first place. The car was CLEARLY hit in the back before I had bought the car and covered up. It is now even worse and the paint is starting to stress crack. The actual metal of the body near the tail light is pressed against it. I feel I was deceived and not taken care of like I should have been. If they would put in the extra effort to figure out that I bought the car like this via ad pictures etc they would realized why Im so upset.UPDATE: 5-19-16: I've had this car for exactly a year now and I got rearended a few months back. Had a body guy take my car in as it wasn't that bad of a rear end collision. THE CAR HAS BEEN WRECKED BEFORE. They sold me a WRECKED car with a CLEAN carfax. Expect a lawsuit avoid this dealership at all costs!


changed pricing on vehicle

2.5
Disappointed in Tucson on 08/23/2015

Customer Service: 3.0 Buying Process: 1.0 Quality Of Repair: 3.0 Overall Facilities: 3.0

Did research on vehicle. Made contact with internet sales. Was quoted a price and I went for financing. When i made phone contact again i was informed that the price of the vehicle went up. Whatever happened to sticking to the price you gave, You dont have a goldmine on your hands, you have a vehicle that was sitting on your lot for along time.


Attention to every detail

4.8
Happy Acadia owners on 08/16/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

We have NEVER liked the whole car buying process and we were quite pleasantly surprised with Liberty GMC on our recent purchase of a GMC Acadia. Tons of accolades to our salesperson, Desiree Morales and our finance rep, Hobby Nelson. Both made sure that we were completely satisfied before leaving the dealership. The attention to detail was excellent including the introduction to our assigned service manager and everyone else at the dealership. Desiree took the time to give us a thorough tutorial of all the wonderful bells and whistles on our GMC Acadia. Her follow calls have been very much appreciated. We are convinced that she has memorized all of the owner's manuals because there wasn't anything she wasn't able to answer. Send us any survey and we will give a 100% rating. You need to add Desiree's name to the list of employees below.Our sincere thanks,Ronald and Kathy Brooks


Purchased 2015 GMC K2500 CC 4WD Duramax

5
jwswick2015GMC on 08/02/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

John Harrison was very professional and I enjoyed working with him! The dealership is very clean, great inventory and the management team was very nice!


nice service

5
azrosefr on 07/31/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I brought my Pontiac gt 6 to have it service and check fuel consumption. Jim was very helpful and he did explain what was done to my car and what to expect. He made some recommendations for some work to be done in the near future. All and all everything was done with my knowledge and approval. I waited for my car in the waiting room which was very nice and they provided coffee and snack for the customers. I must say that was new to me but it was a very nice gesture. Thank you Jim for all your help and service.


GMC Yukon

4.7
GMC Yukon Owner on 07/29/2015

Customer Service: 5.0 Buying Process: 4.0 Overall Facilities: 5.0

We had been searching for an SUV for the past month. I had inquired online and immediately I got a call from Jay Saltz. He was very persistent and very helpful. I asked questions and he was quick to find answers for me. He called, emailed and even called me after hours to let me know the status of my application. When we finally came in, we were very impressed with the cleanliness of your facility. The sales people outside were very pleasant and quickly found Jay for us. We absolutely LOVE our car! The person who wrote up our contract is an asset to your company as well. He was very pleasant to work with, and sold us warranties and extras that I'm sure we could do without but because he was sure to inform us of all the options we felt that we could benefit from it. We came back the next day pulled up to the service station and the service person working that day was very helpful and quick to respond to my questions. He asked if I needed to have a sales person answer my questions about the car and features. Even after the sale, Jay continues to call us to make sure we are completely satisfied with our car, and even offered to help us get extras set up. Those three individuals made our experience a memorable one. We look forward to a lifetime relationship with your dealership as long as you are hiring and employing people like these three. Thank you for the beautiful car as well as the great experience!


Everyone Was Helpful

5
AZ Traveler on 07/29/2015

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I recently bought a used car and it was definitely one of the best car purchasing experiences I've ever had. John Harrison was very friendly and helpful in getting the deal done for me and there was no typical used car sales tactics. They let me know they wanted me to buy from them and they would work with me to make it happen which they did. Levi Sebestyen in finance was also very friendly and easy to work with. The dealership also helped me save money on car insurance with an in-house Allstate office. I would definitely recommend the dealership to anyone looking for a car. Thank you to all the staff!


Good service

5
Ward on 07/27/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Good service, which is done quickly. Free Wifi, coffee and donuts a plus.


Oil change

4.8
Tinki22 on 07/23/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Matt greeted me as soon as I arrived.. he was most courteous and pleasant.. I had an oil change that was done in a very timely manner and I was very pleased with the overall results.


GREAT LISTENING SKILLS AND SERVICES

5
MSVI62 on 07/15/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

My overall experience was AWESOME! Jim(last name escapes me)was the staff member that helped me. He always takes care of me. He answers all questions very detailed and gives above and beyond measure advice for future services needed.


No pressure, fun experiance. Sales Bob is awesome!

4.8
Chatty Dennis on 07/15/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Liberty GMC is awesome!! This is my 2nd car purchased from them. From the start of looking for the car I wanted to all the paperwork. It was an easy process. Most of all TRUSTWORTHY & EXCELLENT Customer Service! They also have an excellent warranty & Service Department! I will never go anywhere else.


best possible experience

5
whoabroracer on 07/15/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Went to buy a used suv and ended up buying a new GMC Arcadia due to the wonderful staff help and support. Vincent Helms was a great help and no one was pushy which was very nice. Great job Liberty GMC!


Another great job !!!

5
Nacostarella on 07/15/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Sent my 18 year old son up for some service and he was taken care of and not taken advantage of. Had his oil changed and they showed himbacfewvother items that needed to be fixed. Great job and great ethics!!


excellent customer service

5
carbuyer7582300 on 07/14/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I purchased my GMC Terrain at this dealership with the help of Julian. He was very nice and truly a pleasure to interact with. He was also very knowledgeable about all of the features on the car and took a lot of time to answer all of my thorough questions. He did not pressure me to purchase the vehicle, but went above and beyond to make the deal happen and ensure my satisfaction with the Terrain-even after I already bought it. Thank you to Vince as well for also going above and beyond in helping me with the purchase of this vehicle. I am very happy with my dream car and the entire experience I had through Liberty GMC. If you are in the market for a new car, my advice is to ask for Julian- you will be glad you did!


excellent customer service

5
carbuyer102938475 on 07/14/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I purchased my GMC Terrain at this dealership with the help of Julian. He was very nice and truly a pleasure to interact with. He was also very knowledgeable about all of the features on the car and took a lot of time to answer all of my thorough questions. He did not pressure me to purchase the vehicle, but went above and beyond to make the deal happen and ensure my satisfaction with the Terrain-even after I already bought it. Thank you to Vince as well for also going above and beyond in helping me with the purchase of this vehicle. I am very happy with my dream car and the entire experience I had through Liberty GMC. If you are in the market for a new car, my advice is to ask for Julian- you will be glad you did!


Great Experience

5
Happy Tundra Owner on 07/11/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

We have had many less than desireable car buying experiences like many. Not true at Liberty. It was an experience that we would recommend to anyone. Shaun Disney was fantastic to work with. One could see he wanted to help us purchase a Tundra but in a way that would be positive for us also. Not just in it to sell a vehicle. They were negotiable. Shaun even had dinner delivered to us as we waited, on the house. We had a back up camera installed, noticed something wasn't right when we got home (across town in Mesa). They provided us with a loaner overnight and payed for the gas since the camera wasn't installed correctly the first time. The staff at Liberty are not there just to sell vehicles, they care about your experience and thats why they are one of the best dealerships in town. Recommend visiting Liberty and look up Shaun Disney!


Superb service

5
Major (ret.) Bruce Shearer on 07/10/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

This dealership is everything I look for when buying or servicing a vehicle. They are friendly, professional and they maintain high standards. They do not waste my time or money. They care about customer satisfaction and it shows in everything they do. I am very pleased with the quality of the work they do and how I am treated.


Oil Change

5
Bill M on 07/03/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Make my appointment for oil change and was greeted within seconds, checked in. matt was Professional in getting the work completed, and explaining what I would be expecting in the future for work to be done and cost when needed.ALWAYS Good to go get my service. I drive away with confidence knowing my car is taken care of.Thanks Matt


Great Dealership

5
Dr R Wells on 07/01/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Great dealership. Well managed. No high pressure sales. Extensive inventory. Knowledgeable and friendly sales personnel. Fair vehicle value. The salesperson "Santiago" did a fantastic job in completing the sale.


amazing experience

5
s.jones on 07/01/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Go see Rob Murray at Liberty!!!! after car shopping for months stopped in Liberty GMC "just to look" and ended up leaving with an amazing deal and even better experience. Rob Murray was a pleasure to work with finding us just the right vehicle within our budget. no hassle. no nonsense. will definitely be back for all our future purchases


amazing experience!!!

5
s. jones on 07/01/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Go see Rob Murray at Liberty!!!! after car shopping for months stopped in Liberty GMC "just to look" and ended up leaving with an amazing deal and even better experience. Rob Murray was a pleasure to work with finding us just the right vehicle within our budget. no hassle. no nonsense. will definitely be back for all our future purchases


A Satisfied Customer Since 2001

5
jimplex on 06/27/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I was going to Liberty GMC back when it was called Peoria Pontiac! The name may have changed, but the great customer service has remained. Whether you're buying a car or just coming in for an oil change, they make you feel like your business is the most important thing in the world to them. I especially like that they're not "hard sellers", whether it's for a repair or buying new (I've done both here)--they give you all the info you need and let you make the call. I wish every business handled itself like Liberty GMC!


New Battery

5
Kevinf15737 on 06/26/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Once again Matt Steigerwald exceeded all expectations in Customer Service. I drove my 99 Yukon into the shop for a new battery finding out the wait would be long due to several customers showing up unannounced. Matt took it upon himself to grab a wrench and install the battery HIMSELF! UNBELIEVABLE! I have never seen a service representative do this in my life. Just proves how dedicated Liberty GMC is to it's long standing customers. Thanks again Matt!


Sales Staff incredible

5
butwhy1001 on 06/25/2015

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

rob murray was our salesman we have bought 5 cars from him while he was at peoria ford so glad he decicded to move to gmc i like them better than for rob went so far above and beyond what anyone would do he is a true blessing to your company and he will be my salesman and my familys for life thanks rob for the help w the terrain see you when our middle one gets her lisc in august


Tailored to my needs

5
CDFS on 06/20/2015

Customer Service: 5.0 Overall Facilities: 5.0

I came in for service because I was going on a trip. I explained that anything not immediate would have to wait a couple of weeks. My car was given the service, items to be done in two weeks were noted and I was out in under an hour.


Terrible

2.6
Brleab on 06/20/2015

Customer Service: 1.0 Quality Of Work: 5.0 Friendliness: 1.0 Pricing: 5.0 Overall Experience: 1.0

I had the worst service I've ever gotten from this guy .He was on the phone with family was having a bad day I had made an appointment prior to coming in. worst service I've ever gotten from this guy guy. He was on the phone with family was having a bad day I had made an appointment prior to coming in. I was told I didn't need to bring it after service get done he told me I owed money ! But I have a warranty but since I had gotten it at another dealer he was not able to find it and told me it's not his job to fin my warranty! Stay away from this guy at all possible


Honda Pilot 2013

4.2
Pilot 2013 on 06/20/2015

Customer Service: 5.0 Quality Of Work: 3.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 4.0

I would love to give 5 stars but cleaning crew took one star away. ..Best person that took excellent care of us was Julian Grubbs...He was on top of everything, was able to answer any questions with a smile on his face... best first experience with dealership. ...Hobby wa excellent in explaining all the paperwork...excellent customer service, kind person. ..Ruben was able to work the price and interest with us, we are grateful. ..Thanks Julian, Hobby and Ruben


Car buyer

5
Dave Harris on 06/18/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Best in the valley. They understand the meaning of ethics and integrity


Best car buying experience ever!

5
Liz & Bob on 06/17/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

after choosing a vehicle on the Internet, we set up an appointment to test drive a used vehicle. Danny was very prompt and knowledgeable. After the test drive, we had decided against purchasing the used vehicle and began to shop the showroom. We decided on a 2015 GMC Acadia Denali. Danny explained all the mechanical specs as well as demonstrated all the "bells and whistles" to us in a very helpful manner. We then began the finance process which was very quick and painless! We were shown the service dept and introduced to those who worked there. We were introduced to the Allstate reps on site. Danny also configured the OnStar app for us before we drove off. We never felt any high pressure sales and we felt they really were fair in working to give us the deal we wanted. We are also ready to purchase a new GMC Sierra truck at this time and hope Danny Rasho will work with us again!


Complete waste of time

1.7
Charles86 on 06/14/2015

Customer Service: 1.0 Buying Process: 1.0 Overall Facilities: 3.0

Don't buy the hype! This is just another sleazy used car lot. Prepare yourself for overly aggressive sales tactics, and blatant rudeness. How they are ever able to sell vehicles, with the attitudes that they have is beyond me. One of the sales people, Tristan Ramirez, literally told me I was wasting his time, since I wasn't willing to sign that day. Then he got up, and stormed out of the room. He also kept trying to argue that my aesthetic tastes were incorrect. Really? You gotta be kidding me ..


GO SEE RON MURRAY VERY PROFESSIONAL

5
john harris on 06/14/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

went there actually I called there and spoke with Ron's boss John ended up meeting Ron near middle of the afternoon give me the best deal that I've had in a long time on a car or SUV I should say for that matter the whole staff there was courteousI would definitely recommend to all of my friends and family thanks again Rob and liberty GMCi


Absolute waste of time.

1
charles86 on 06/14/2015

Customer Service: 1.0 Friendliness: 1.0 Pricing: 1.0 Overall Experience: 1.0

Don't buy the hype! This is just another sleazy used car lot. Prepare yourself for overly aggressive sales tactics, and blatant rudeness. How they are ever able to sell vehicles, with the attitudes that they have is beyond me. One of the sales people, Tristan Ramirez, literally told me I was wasting his time, since I wasn't willing to sign that day. Then he got up, and stormed out of the room. He also kept trying to argue that my aesthetic tastes were incorrect. Really? You gotta be kidding me ..


Best Service visit ever!

5
Kevinf15737 on 06/14/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Service representatives Steve Okeson and Matt Steigerwal, far exceeded all expectations during a recent visit to Liberty GMC. Their attention to detail, courteousness, excellent communicative skills and knowledge of my vehicle were the best I've seen since owning the vehicle (16yrs.). Their staff effortlessly brought my GMC back from the ashes. Thanks Steve and Matt for OUTSTANDING SERVICE!


Best Experience Ever!

5
Heidi P on 06/10/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I am happy to report that this is my second purchase from Liberty GMC in Peoria AZ. John Harrison was my salesperson and without a doubt the best ever!! I hold GMC's in high regard, as this is my 4th one. Couldn't be happier with the dealer and look forward to servicing my new vehicle with Liberty as well. Thanks again to all who helped make this purchase happen. Especially to John Harrison.


Awesome job guys ??

5
Beast camaro on 06/07/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I love this place from the employees to the work they do. Amazing service every time and they don't try to rip your off , ever, always so professional :0) thank you guys for all your help.


great gmc dealership

5
rwt 1936 on 06/03/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

great service rep. great experience I have bought five cars there steve was very helpful in service department . I looked at new cars while there no high pressure .


Love my new car

5
Treva5 on 06/03/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I found the car online and made contact with Shaun Disney. The experience was great I was shown the car and the buying experience was pleasant.


Great Dealership

5
Richard K on 06/02/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

If you can deal with John Harrison you will be happy. No high pressure and very knowledgeable.


Great dealership

5
Richard on 06/02/2015

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

John Harrison was the sales rep. Very knowledgeable and no high pressure. The deal was fair, the trade in value was fair. The customer service was outstanding.


A great car buying expeience

4.8
summer15 on 06/02/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Shawn Disney was wonderful to work with including the financing department. No pressure and I was given plenty of time to make a final decision, it was the best overall car buying experience that I've had.


Great place to shop for a car

5
Janet on 06/01/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

This dealership was very accommodating and answered any questions we had. Our salesman was knowledgeable and helpful. The facility was bright, clean and attractive.


Never Again

2
lindsay1 on 06/01/2015

Customer Service: 3.0 Quality Of Work: 1.0 Friendliness: 3.0 Overall Experience: 1.0

Bought a used vehicle from them and within 2 months of owning it had to take it back for the same problem 3 times. All they did was they and put a band aid on the problem. I had taken the vehicle to another dealership to have the problem looked at and was told what needed to be done, I went back the Liberty GMC shared with them the info as was told that I was on my own. I had to contact the customer relations person there to see if they could help. I was told to bring it in once again so they could look at it. They keep it for 2 days this time, I was told that the service manager and the head service tech was going to look at the problem this time. All they did to address the problem was the same thing they did the following 3 times. I received a call the next day telling me the service manager and tech didn't look at it and they wanted me to bring it back down. When you pay close to 30K for a vehicle that has less than 36,000 miles on it you don't expect have to dumping money into it right away. I had heard great things regarding Liberty but will never go their again and well tell everybody I know that they don't stand behind what they sell and their customers.


2015 Yukon

5
TatBH on 06/01/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I would like to thank Autumn and staff at Liberty GMC on our purchase of our 2015 Yukon, you made our buying experience very pleasurable. Bobby G. was our salesman, who made sure that our buying experience was enjoyable. We were treated with respect and everyone we met was very helpful, it was like we were part of your family.Thanks again.


Great experience, Thank you Santiago

5
DougAZ on 05/31/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Awesome dealership, great value, excellent deal, wonderful staff. Love our GMC. Special thanks to Mr. Santiago, a true friend in our car buying experience. Stop in and ask for him by name, you will not regret it.


See Santiago

5
DougAZ on 05/31/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Awesome dealership, great value, excellent deal, wonderful staff. Love our GMC. Special thanks to Mr. Santiago, a true friend in our car buying experience. Stop in and ask for him by name, you will not regret it.


Easiest car buying experience ever

5
dleal95 on 05/31/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Zeb greeted me at the door and never once pressured me into purchasing a vehicle but was so helpful in buying my 2012 Mazda 3!


Great experience

5
DJ0317 on 05/30/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Great service, great personal, very helpful. I will recommend to my friends and family. Thank you Liberty


Shaun Disney is the best car guy I've ever worked

4.3
k Tatum on 05/30/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 3.0

We went to Liberty GMC to test drive a used car we found on the Internet. We left with a shiny new 2015 Yukon Denali. Shaun was no pressure, knowledgable, creative, he was able to anticipate what we 'might' be interested in by asking questions and listening to what we said. He was respectful, professional and extremely enjoyable to work with. K Tatum


Best car buying experience....EVER!

5
RaeME on 05/30/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I have given the 5 Star rating mainly because of my salesman, John Harrison. I purchased a Acadia from him and he is, without a doubt, the most friendly, casual/laid back, knowledgeable salesman I have ever encounter. He explains the features of the car clearly, gave me a fair trade-in, excellent price on the new car and makes you feel as though you have made a friend by the time you leave. The process was painless and I feel it was entirely because of this 5 Star salesman. I highly recommend John Harrison. The entire staff was very professional.


Shaun Disney is the best car guy I've ever worked with

5
ktatum on 05/30/2015

Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We went to Liberty GMC to test drive a used car we found on the Internet. We left with a shiny new 2015 Yukon Denali. Shaun was no pressure, knowledgable, creative, he was able to anticipate what we 'might' be interested in by asking questions and listening to what we said. He was respectful, professional and extremely enjoyable to work with. K Tatum


Great Service

4.8
Ahaas10 on 05/29/2015

Customer Service: 4.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

The staff was very helpful and would definitely recommend Liberty GMC dealership to fellow coworkers and friends.


Open and friendly

5
Lvcactus on 05/29/2015

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We had an excellent rapport with Shean Disney who was patient, knowledgable, and honest with my wife, three kids, and myself. We are very please with our purchasing experience and were able to complete a purchase within our restrictive time frame. The dealership and financing staff were very accommodating and respectful of our time and needs.


Great service!

4.7
Kara on 05/25/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 4.0

Julian at GMC was fantastic. Low pressure and really listened to us. We walked out with a perfect vehicle for our family.


Excellent Service!

4.8
Kara on 05/25/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Recently bought a vehicle from GMC. Worked with Julian and he was informative and low pressure. Really enjoyed this experience and would recommend this dealership and Juilan to anyone looking for a vehicle.


Very professional

4.8
David B. on 05/22/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Very professional, did not dicker on the price. Went back and forth once and were very fair with what they gave me for my trade-in. John Harrison was my salesman, not pushy, friendly, personable and professional. I would have no problem purchasing another vehicle from Liberty even though not convenient.


GMC is awesome

5
Suhair Amer on 05/21/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Yesterday I went to liberty GMC for check up, and oil change for my Terrain 2011, they did a very good job, I love the service , I recommend libraty GMC to all my friend. Thank you


Always "friendly & efficient!"--Liberty is the best there is

5
iamruth on 05/20/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

ABSOLUTELY THE BEST!! Liberty always exceeds the others in friendliness & service! I just wish these customer ratings were more user friendly; I wasn't going to say anything but because you insist that I write at least 25 words-- I think more people would respond if the surveys were less time consuming.


2014 GMC Sierra SLE

5
cslockha on 05/18/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Shaun Disney was very professional and informative from start to finish.


Service

5
Lyn on 05/18/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Everyone was great to deal with. This was "under promise, over deliver" visit. They even helped with a cosmetic issue at no charge (removed another dealerships sticker).


2014 GMC Sierra SLE

5
cslockha on 05/18/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Shaun Disney was very professional, informative and easy to work with. He really made the process go smoothly from when I called to ask about the truck until he handed me the keys.


Service

5
dcampbell52 on 05/16/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I am very particular about service and Liberty takes it to a higher level. Sam Ganczaruk is the best service manager I have ever dealt with. Keep up the good work.


Excellent service when purchasing my vehicle.

5
Phoenix, Doug317 on 05/15/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My first experience at Liberty GMC my sales rep Michael Alfarone gave me good information on my vehicle. He had great follow through. Liberty GMC made me feel like this is the place I will send my friends and family. Thanks Liberty!


Wonderful People and Very Clean Place of Business

5
Esta on 05/11/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I have been going to Liberty GMC since 2008. Always have a good experience there. Never pressured into anything. Traded in my 2008 Torrent which I had purchase there and I am now leasing a 2015 Terrain. Loving every minute of the experience. Every one there treated us like family.


Excellent service

4.7
Debi C on 05/09/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 4.0

I took my 2010 GMC Sierra to Liberty for service. In addition to the oil change there were a couple of other issues that needed attention. Matt called to tell me they found a small oil leak that would be fixed as well as the mirror and noise in the steering. I took a little longer to have the repairs done right, but I am pleased with the outcome. Thanks Liberty GMC


Service

5
Chick 47 on 05/08/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Move here from Avon Lake, Ohio, Liberty GMC service employee Sam Ganczaruk is Great. I feel like I have been a customer for years. GREAT people and dealership.


Excellent Experience purchasing a new SUV

5
C and S on 05/05/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Helmand made the process of buying our new 2015 GMC Acadia a pleasant experience. He was professional, knowledgeable and timely. His customer service process was seamless. We recommend you call Helmand if you need a vehicle.Thank you, The Ryans


Great buying experience

5
Ben on 05/04/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

The whole process of buying our Suburban truck was painless. Johnny Ray Morhlang was very knowledgeable, professional and made it overall a less stressful experience. Thank you!!!


great service

4.8
Yukon88 on 04/30/2015

Customer Service: 5.0 Buying Process: 4.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

John Harrison was absolutely amazing, he got right down to business and cut out all the fluff! This is the second vehicle we have purchased from him, both experiences have been superb and flawless. We appreciate everything Liberty GMC does to make buying a vehicle a truly enjoyable process and all around great experience. Thank you, look forward to doing business with them again in the future.


Perfectly amazing!

5
yukon88 on 04/30/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

John Harrison was absolutely amazing, he got right down to business and cut out all the fluff! This is the second vehicle we have purchased from him, both experiences have been superb and flawless. We appreciate everything Liberty GMC does to make buying a vehicle a truly enjoyable process and all around great experience. Thank you, look forward to doing business with them again in the future.


Helmand is a true professional

5
cvonnieda on 04/28/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Helmand made the process of buying my new 2013 Ram quick and painless. I spotted the truck online, called to inquire, put a deposit on it over the phone and drove it home the next day. I was in and out of there in 2 hours with my new truck. If you need a vehicle I recommend you call Helmand.


Best customer service EVER at a dealership

5
cvninja on 04/27/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

What a great experience buying a car. my wife I originally went in with a Capital Guarantee Loan. So we went on line and saw a few cars we liked. Cory Coronado called and e mailed us to make contact and make an appointment. when we cam in for out appointment Cory was with another customer. So then we had the pleasure of working with Mike McNew. Mike was awesome he got all of the info for Capital One but he realized he might be able to get us a better rate and they did. there was not a lot of hassle of a down or anything. Once I said he worked within me requested terms. There was some issues with two of the cars we wanted to see (dead batteries) they jumped the cars so we could test drive them. when we decided on the car the cleaned the car and put in a brand new battery. Mike was very helpful and I will be back again .


Excellent!

5
Me2015 on 04/27/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Wonderful experience! They got us a great car for a great deal and rushed us through. They really catered to us and our needs. John Harrison was excellent and not pushy or overbearing. I recommend both him and Liberty GMC for your next car.


Great Sales Staff!

4.8
DLetcher on 04/27/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

I knew exactly which vehicle I wanted and the sales staff was there to make the deal come together smoothly. Julius Lowe was fabulous! Definitely recommend him if looking to purchase- very attentive and made sure everything went well.


Best Customer Service EVER

4.7
cvninja on 04/26/2015

Customer Service: 5.0 Pricing: 4.0 Overall Experience: 5.0

What a great experience buying a car. my wife I originally went in with a Capital Guarantee Loan. So we went on line and saw a few cars we liked. Cory Coronado called and e mailed us to make contact and make an appointment. when we cam in for out appointment Cory was with another customer. So then we had the pleasure of working with Mike McNew. Mike was awesome he got all of the info for Capital One but he realized he might be able to get us a better rate and they did. there was not a lot of hassle of a down or anything. Once I said he worked within me requested terms. There was some issues with two of the cars we wanted to see (dead batteries) they jumped the cars so we could test drive them. when we decided on the car the cleaned the car and put in a brand new battery. Mike was very helpful and I will be back again .


More Chili for your hotdog

4.7
Josh & Lara on 04/24/2015

Customer Service: 5.0 Buying Process: 4.0 Overall Facilities: 5.0

If you're lucky, you will walk into Liberty GMC and have the absolute pleasure of dealing with Julian Grubbs. This guy. Not only did he take the time to find out exactly what we wanted, needed, and could afford, but he made the entire experience loose and fun. Julian showed us exactly what we wanted and the features of every vehicle. Seriously folks, when negotiations started I felt comfortable and although the prices didn't come back as expected, we worked through it and ended up still getting the exact vehicle we wanted for an extremely fair price. Buying a car can be discouraging and frustrating but this experience left us excited and pleased. Thank you Julian, you've earned our business. Cheers.


Grubbs you the right way

5
Jhint24 on 04/24/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

If you're lucky, you will walk into Liberty GMC and have the absolute pleasure of dealing with Julian Grubbs. This guy. Not only did he take the time to find out exactly what we wanted, needed, and could afford, but he made the entire experience loose and fun. Julian showed us exactly what we wanted and the features of every vehicle. Seriously folks, when negotiations started I felt comfortable and although the prices didn't come back as expected, we worked through it and ended up still getting the exact vehicle we wanted for an extremely fair price. Buying a car can be discouraging and frustrating but this experience left us excited and pleased. Thank you Julian, you've earned our business. Cheers.


Best dealership ever

5
Chaz Ray on 04/23/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

No words can explain how awesome this dealership is from sales and service to finance, impeccable


Best Car Experience Ever!

5
gzamjahn on 04/23/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Probably the best car buying experience EVER! I just purchased a used vehicle from Liberty GMC and from start to finish everything was flawless! Thank you Tommy Helms for finding the exact vehicle I wanted which was a Mercedes S550 (clearly they can get anything you want) and Cory (my salesman) for helping me learn the equipment even though Liberty GMC is not a Mercedes dealership, the financing and how everyone did their best! I was trading in my WI vehicle and they helped me thru this process, I'm incredibly grateful to say the least! I can't say enough positive things about the staff and my experience at Liberty GMC! Thank you for everything! I will buy my next vehicle here for sure!


$55,390

Mileage: 10

Color: Other

Transmission: Automatic

Body Style: Pickup

City: Peoria, AZ

Engine Type: Turbocharged Gas I4 2.7L/

$89,245

Mileage: 10

Color: Other

Transmission: Automatic

Body Style: Pickup

City: Peoria, AZ

Engine Type: Turbocharged Diesel V8 6.6L/

$39,350

Mileage: 10

Color: Other

Transmission: Automatic

Body Style: Pickup

City: Peoria, AZ

Engine Type: Gas V8 5.3L/325

Go to all dealer listings


® 2024 CARSDESK. All Rights Reserved.