Great salesman and vehicle
Knowledgeable salesperson are rare; Chris Legere-the best. Had car ready to test drive, explained all features.. Joy to deal with salesman that knows product.
Used car sales
Used car sales very good experience buying a used car. Salesman was very courteous and helpful paperwork went fast, completely satisfied. Will return to liberty Buick but I need to buy my next car.
Experience with Brian Neuner in Sales
I commend Brian Neuner on his professionalism in mine and my wife's recent experience in buying an Envision. We had been "shopping" for some time and thus we were prepared to discuss in seriousness buying or leasing a new vehicle. I had never leased before but my wife was leaning in this direction. Brian was objective in helping us to decide on which path to take. He was never "pushy" though when asked he offered a candid opinion backed with specifics and facts. We never had reason to question his integrity. We were very pleased with all of our interfaces with him. On our behalf, pleases extend our most sincere thank you for a job well done on his part. We will be return customers at the end of our 39 month lease. Roger and Lori McClain, (928) 266-5850 or mccmountainviewatgmail.com
Liberty Buick - the best customer service ever!
We took our 2013 Cadillac to have a head light replaced. We waited in a very comfortable lounge where there was lots of refreshments, magazines, a tv, a charging station. The work took approx. an hour and when we picked up our car, it had been cleaned inside and outside - what a surprise! Glad we bought our car at Liberty Buick.
Fantastic Service
I currently reside in Tucson, Arizona but made the drive because of the experiences my friends had at this dealership. Upon arrival I was greeted by a salesman with the name of Brad Tebrake. He was outstanding and answered all of my questions and concerns without once making me feel like he was saying anything to make a sale. Overall, I am grateful I made the trip to Phoenix and highly recommend Liberty and Brad to anyone interested in a new car. I love my new Enclave!!
Great Dealership and Service
I highly recommend Brad Tebrake with Liberty Buick to anyone looking to purchase a vehicle. He is very professional and knowledgeable. He answered all our questions and allowed us to take our time. It was a good experience overall.
Great Experience
Brade Tebrake at Liberty Mutual is very knowledgeable and an absolute pleasure to work with. He did not pressure me into buying a car and made my overall experience enjoyable.
Exceptional Experience
Everyone knows purchasing a car is a headache. However, I can say working with Brad Tebrake at Liberty Mutual completely changed my perception and made the process easy and painless. I highly recommend Brad to anyone looking to purchase car!
5 Star Service
The sales representative that assisted my wife and I at Liberty Buick was Brad Tebrake. We were in our first phase of looking at new vehicles and have always had bad experiences buying cars. However, Brad was the complete opposite. He was knowledgeable about the products and did not try and force us to move forward. He genuinely cared about what we were looking for and did everything in his power to get us the price we wanted. I have already recommended Brad to a colleague of mine.
Five Star Experience
The sales representative that assisted my wife and I at Liberty Buick was Brad Tebrake. We were in our first phase of looking at new vehicles and have always had bad experiences buying cars. However, Brad was the complete opposite. He was knowledgeable about the products and did not try and force us to move forward. He genuinely cared about what we were looking for and did everything in his power to get us the price we wanted. I have already recommended Brad to a colleague of mine.
Buick LaCrosse
I found Mike Bullock to be very helpful and friendly. He didn't pressure us at all. Overall it was a great experience. I highly recommend him if you're in the market for a vehicle.
LaCrosse
We weren't planning on buying until after Christmas, but Mike Bullock found us a car that we couldn't pass up. Everyone there was a pleasure to work with.
Buick LaCrosse
Mike Bullock was such a treat to work with! He was very patient with us-reminded me of my grandson. I had a great experience and would recommend him!
Buick LaCrosse
Very happy with our salesman Mike Bullock, he was very knowledgeable and not pushy. We will definitely go to him next time we need a vehicle.
Buick LaCrosse
I found Mike Bullock to be very helpful and friendly. He didn't pressure us at all. Overall it was a great experience. I highly recommend him if you're in the market for a vehicle.
Buick LaCrosse
Very happy with our salesman Mike Bullock, he was very knowledgeable and not pushy. We will definitely go back to him when we need another vehicle.
The nicest experience ever on buying a new car!
Entered liberty Buick and we were greeted by several people and Randy Edwards became our guide for a new car and a new experience. Everyone there worked hard to find just the right car for us. We are pleased with our Buick Regal and with the whole process. Look forward to the future of service with this company. Thank you! Penny D.
Best Salesmanship
JJ Sanchez really sets a great example as to how a car sales men should be with the customers. He is there for you ans help you with anything you are looking for and goes up and beyond to get you what you want. I love my new car and I also had a great buying experience.
Great Experience
Liberty Buick! The BEST experience at buying a car, ever! They really did take care of us and treated us like people, not a potential sale. Mike Bullock was awesome - our first contact - was not pushy - if he had been, we would have walked. He had patience and was genuine. The rest of the team was great - helped to work out the deal - and we drove off in a new 2016 Regal.
Great Experience
The BEST experience at buying a car, ever! They really did take care of us and treated us like people, not a potential sale. Mike Bullock was awesome - our first contact - was not pushy - if he had been, we would have walked. He had patience and was genuine. The rest of the team was great - helped to work out the deal - and we drove off in a new 2016 Regal.
Define try 5 stars.
I went there for an oil change & help with a nightmare lease, (from a differnet state). I left lease free with a purchased vehicle perfect for my needs. Tony answered every question I asked & worked long & hard to help me. I never felt pressured or condensed to. I found everyone from Mike in service to John in finance to the people in parts to be kind, welcoming & most important honest. With my general distrust of car dealers I found this astounding. I look forward to doing business with them for many years.
Awesome service
The service that I receive at liberty Buick is second to none. Outstanding people that go out of their way to make sure that your expectations are met every time you go in.
oNLY THE BEST
Went in for routine oil change,tire rotation etcEverything done in a quick professional mannerEmployees pleasant to deal withPremises clean & well maintainedThe car comes out cleaner than when it went in for service
Service Dept.
Scott in service was very responsive and took care of all my requests. With the routine service as well as air bag recall service - time was very minimal.
2013 Buick Enclave
My wife and I purchased a 2013 Buick Enclave from Liberty. Dylan and JJ were very professional, helpful and friendly! They helped us find the perfect vehicle to fit our budget as well as helped our financing. Dylan actually helped us find a better vehicle than the one we were first considering, and we are extremely please and thrilled with our purchase and with Liberty Buick. it may be a while before we purchase another vehicle, but rest assured it will be from Liberty. High marks to Liberty, especially to Dylan and JJ!
JJ Sanchez
JJ Sanchez and the finance team at Liberty Buick in Peoria helped my son and I to get a great deal and a chance for my son to get started on building his credit. It was a nice easy experience as easy as buying a car can be! And we would mos def recommend them to anyone.
Car buying experience
Jj helped us out at liberty Buick and did an amazing job with explaining everything and making me more interested in making that next step and wasn't pushy at all made me feel very comfortable. Overall experience very natural and made me feel good about the new car and my new experience. Thank you Jj and liberty Buick !
been a customer since 1987
we have purchased 10 new cars at liberty buick and the service and sales dept are 200% always respectful and we have never had a issue I am a very educated buyer and have always got a fair shake at liberty ken muecke has always treated us with respect and is a true helpful salesman
Horrible
I had to wait out in the heat for someone to finally come and help me and the problem was never fixed and the customer relations person, Rita, is, for lack of a better term, wacked and unstable. I was treated like a guilty party and not even a smile.
Buick Enclave
Bought a Buick Enclave from Liberty Buick. The service was excellent !! Little pressure and our sakes guy Brad TeBrake was knowledgable and professional . Loved working with somebody with the experience as Brad. Would highly recommend this dealership and Brad!
Great Salesman
There is a young salesman by the name of Dylan Culp and he is the 4 star general of car sales. I found three automobiles for sale at his dealership and he did an amazing job showing me two of the three. The other vehicle was across the street at their GMC dealership. The wife of 44 years liked one vehicle but not the other. Catch 22. Mr. Dylan paying very close attention said "please let me show you another vehicle." Drives up in a beautiful 2016 Buick LaCrosse priced in our range. Wife drove it, loved it and we did the deal. Using a car buying service from USAA made the deal so easy. Dylan introduced us to a gentleman named John who took us the rest of the way. Got to say the folks at Liberty know how to treat you. Even had a Jimmy John's sandwich for us. Thank you Dylan and John for a great day.
Purchase a New Car
MY last purchase from Liberty was a 2004 Buick Rainier.. During a routine service on the Rainier I spoke with Randy in Sales he said he would call me in 2 days he was getting in a 2016 Envision that I would like. Well he followed up as promised. He was excellent in his knowledge of this vehicle and all its gadgets and along with the finance department we were able to close the deal. They work with you and your budget to put you in the vehicle of your choice. The Jim Firth in the service department is excellent too. They don't forget about you once you leave the lot. If your looking for a quality vehicle with excellent support this is the place to go.
Susan
I was referred to Liberty Buick by a friend who had bought a Buick at your dealership. Your location is way out of my way but I decided to go the distance anyway...I had never considered a Buick before but had seen the Encore and thought it might be a good fit for my small garage.The personnel were outgoing ,professional and knowledgeable...everyone I came in contact with, even those I was not dealing with directly, made my experience a pleasure...hard to believe considering the "buying a car experience" is usually not on one's list of "fun things to do"....but I have to say that I had a great time and the people who made it so were Annie West, Danny and JJ...even the guys who were out back handling the barbeque...great time had by all.This dealership needs to take the chemistry that they have as a team at large, bottle it and sell it other dealerships.....they would make a fortune!!!
Awesome Sales experience
Nathan Z was awesome and got me a great deal! No haggle, was in and out in no time. Great deals on used vehicles and I'm loving my Challenger.
Customer Service
I had the privilege of working with Santiago Villasenor who assisted me in purchasing a used Mini Cooper S. Santiago answered all the questions I had and explained all the details regarding my purchase as best as he could. Also, he was patient enough to teach me how to drive stick shift when test-driving the vehicle and after I made the purchase. Further, the staff at Liberty Buick was friendly and respectful during the process of my purchase.
One Eclave to the Next
Mike, Brad and Tim are great to deal with. They know their business and follow up quickly. We traded our 2008 Enclave for a 2015 Enclave "cream puff" they found for us.
Quality service from all around
I drive over 35 miles and pass 10 certified dealerships just to see everyone at Liberty Buick .When and if I do need service done on my car, every time I go in, Jim always takes great care of me. He always informs me of upcoming service needs for my car. If I do need to check into service, Jim always makes sure that I have a loaner car, or the service shuttle is available.I helped a family member purchase a vehicle at Liberty Buick, we only had two hours. When I told the customer service manager (Rita) of the time crunch. We did a test drive, agreed on the price, went through service and finance and still had 15 minutes to spare- service was impressive!! Thanks for the great service!
Happy Driver Michael J
I want to thank Angela Mather for awesome customer services and attentiveness to details and our needs. I purchased my 2011 Regal on 7/4/2016.
Great service
Great experiences here in all departments. Two time buyer and use for all servicing as well.
Great trade-in deal
Just purchased a 2013 Enclave at Liberty Buick. This is our 4th purchase from them. 2 Park Avenues and a Lucerne. Brad Tebrake was very helpful in our decision to trade-in our old car and got us a great deal on our trade-in and purchase price. This is our second vehicle purchased with Brad and he was great both times. The process was smooth and we are very pleased with our deal. We recommend you check out Liberty Buick and seek out Brad for a great deal!
Awesome
our salesman tony and john in finance are soooo easy to work with and who can forget mike and his sweet tooth. liberty buick is AWESOME!!!!!
Great trade-in
Just purchased a 2013 Enclave at Liberty Buick. This is our 4th purchase from them. 2 Park Avenues and a Lucerne. Brad Tebrake was very helpful in our decision to trade-in our old car and got us a great deal on our trade-in and purchase price. This is our second vehicle purchased with Brad and he was great both times. The process was smooth and we are very pleased with our deal. We recommend you check out Liberty Buick and seek out Brad for a great deal!
Awesome Dealership
I always get A-1 service at liberty Buick, and this is the reason I like purchasing my vehicles there. I get great service when I purchase and great service for my car after the purchase. What more do you need? I love my 2015 Lacrosse
Salesman
I had the pleasure of working with Michael Bullock today. He was very friendly and seemed to be able to answer all of my questions!
Salesman
Michael Bullock was a pleasure to work with! I would definitely recommend him to anyone that is looking to buy a car. He was so helpful!
Good place to shop for a vehicle!
The staff at Liberty Buick were very kind not pushy. We had a smooth process in making a purchase. Annie helped make the experience worth the visit she was very informative,personal and answered all our questions. In the beginning we shopped online and came across a vehicle on their lot and Annie was the one who reached out to set up an appointment. In that duration she made follow calls. After we purchased our vehicle she followed up with us to make sure everything was okay and if anything was needed she would help. She also helped us set up blue tooth which was a feature we never had before. I would have to say she went above and beyond. It's the little things that count.
Good Job Charles!
Saturday was my first visit to Liberty Buick. My friend knew I was looking for a car and she had purchased a car at Liberty and was very pleased with the dealership and Charlie, Charles. She raved about her car buying experience. I had to see for myself. I couldn't agree with her more. Charles knew all about the Buick Encore and was able to answer all of my questions. Believe me, I asked a lot. He was not only knowledgeable, but very friendly and made me feel comfortable. I am very happy with my car buying experience thanks to Charles! I'll recommend Liberty Buick.
Purchasing Used Vehicle
Someday perhaps the buying process will be faster. Chris and Mike did all they could to expedite the process. There are a lot of pieces that have to be put together. Some are the dealership's and some are the customers. I would recommend the gentlemen and the dealership to anyone. J.J. Jaramillo, the finance manager was very helpful, efficient, and good to work with.
Jim Firth expertise.
Jim was knowledgeable and helpful with our 30,000 mile service and diagnosing the problem with our catalytic converter. I would recommend him an excellent device provider.
Loved Liberty Buick
I met with Mike Bullock at Liberty Buick because I saw a truck that I wanted on line. It was the perfect truck and the process was painless. I would recommend Mike at Liberty for his honesty and personable approach. Thank you
Great car buying experience
I worked with Charles MacDonald who made the car buying experience easy and helpful. It took 14 years to buy this car - after my experience I'll probably purchase a new car in less time.Anita S.
Purchasing New Car
Traded a 2013 Lacrosse for a 2016. Our salesman Charles MacDonald was excellent. He was knowledgeable and was able to answer all our questions. Charles even followed up with us after purchase. I highly recommend Liberty Buick and Charles MacDonald.
Good day.
Josh was very helpful and understanding with my situation and looked up and down for a perfect car for me, and I'm very thankful for that. Thank you so much, can't wait to go back to you for more cars ??
Trade-In
I went in for a service call and left driving a new car. I upgraded from a 2014 Encore for a 2016 Verano. Danny Rasho (Internet Sales Manager) created a deal that I could not refuse. This was my second purchase from Liberty and enjoyed the overall experience the first time. I do not believe I have ever bought a new vehicle from the same place twice. This says something about the overall dealership and their staff. I would recommend this dealership to anyone, especially if you are looking for a great deal. These cars are not just for Grandpa anymore!!!
Bought a 2015 BuickEnclave
Had been searching for an AWD 7 passenger vehicle preferably in red . The salesman was very helpful and found what we were looking for. For my personal preference, he talked constantly but it was not a problem for my husband.
Good customer service...good to work with~
Very good customer service...did exactly what they said they would do!
Best dealership in Arizona.
My wife and I visited 4 dealerships earlier in the day and were very disappointed with the customer service. Thank god we stopped by Liberty Buick in Peoria Az. We met Angela Mather and were very impressed. Angela not only answered all of our questions but also stayed a hour after closing just to help us. We ended up buying a car from Angela with no hassles. I wouldn't go anywhere else but Liberty Buick and would definenatly go right to Angela.
Buick Lacrosse Purchase
Angela Mather from Liberty Buick did a great job. Fast, friendly, and knowledgeable.... made the buying experience enjoyable. Good price, wide selection, great service.
Best dealership experience!
Danny Rasho assisted us with getting a new vehicle after ours suddenly broke down on us. We were wanting something conservative & also cheap seeing as this was a sudden buy for us. Danny was really attentive to our wants & needs in a new car & was able to get us into something that fit our budget & that we loved. Danny was able to get us into our new car without any hassle or sales pitches. We are so happy with the choice we made in going to this dealership & sooooo thankful for Danny Rasho's much needed assistance!
Best dealership experience!
So lucky to have been assisted by Danny Rasho who got us into our beautiful pearl white buick! Our car had suddenly broke down on us & finding a new car quickly & cheap seemed impossible. So glad we went to Liberty Buick! Danny made sure that we were comfortable with the choices he selected for us & that it was in our price range, not once straying away from the amount we gave him. He was able to get us into our lovely car with a great deal & without any hassle!
satisfied
I saw a preowned vehicle on line that I liked. I went to the dealership and met with a sales person. The vehicle was found, and we took a test drive. Then we did the sales process. The sales person was always courteous and didn't pressure me. They accommodated my need to make financial arrangements. Since it was so late when we finished, I returned for follow-up to get the electronics set up and they filled my tank again to compensate for the inconvenience. George did a great job for me.
Poor follow through & bad experience
I cannot believe they have James "Jim" Allen working as the service manager for Liberty Buick service center. He doesn't listen to customer's needs and he specifically twists the words of their customer's. James does not return calls or emails. You have to show up in person if you want to try and obtain help. He intentionally down played the issues I was having with my vehicle and would give weird looks to me when I tried to explain the issues I was having. Do not go to Liberty for service. If you take a Enclave or La Cross in for service they will give you a Verano or Encore that is dirty as a loaner with their name in stickers all over the vehicle. Some poor advertising if you ask me and lacks class for its customers. Not to mention the staff at the parts counter who loans out the vehicles are rude and act like you are inconveniencing them for needing a car because your brand new 30K + dollar vehicle is already broken.
Love Liberty Buick <3
Benny, my salesman, was great. He explained very well every part of the deal, he was very nice and courteous. I went in very skeptical and got out very happy. Me and my son love our new car (Encore). Thank you Benny :) Thank you Liberty Buick :)
Love Liberty Buick <3
Benny, my salesman, was great. He explained very well every part of the deal, he was very nice and courteous. I went in very skeptical and got out very happy. Me and my son love our new car (Encore). Thank you Benny :) Thank you Liberty Buick :)
SORRY CUSTOMER
THE IOWA SALES TAX THEY CHARGED ME HAS NOT BEEN FORWARDED TO THE STATE MAKING TITLEING THE VEHICAL IN IOWA VERY DIFFICULT.. NEXT TO IMPOSSIBLE., THE SALESMAN BRAGGED ABOUT THE EASE OF SELLING CARS TO IOWANS SO SIMPLE. STAN MILLER
Service on Tires
I showed up without an appointment. The Service team put me into there tight schedule and performed a great job getting me out in a timely fashion. Thanks for the great job!
Exceeded my expectations.
From the late evening "Liberty Chat Site" with Josh, A Vehicle test drives with his partner Mike, an phone call with Drew to finalize the deal, and final JJ for Finance. I was totally impressed with them all, not pressured, but straight talking, no BS, with a caring attitude.
No pressure
Had a very nice experience working with the internet dept. I called ahead of time, got some questions answered and headed by the store. I left feeling like I got the vehicle I wanted at a very fair price.
Excellent service and patience
I'd done Internet research and I was interested in two models. I searched through the avl inventory and purchased the Buick Verano. I test drove several cars and a couple Encores. Though in Phx Az the temperature was high, my sales person Josh exhibited grace and patience. He's also funny. Which made experience so much more relaxed. I appreciated everyone's attempts to help me in my purchase.
Great people to deal with
No beating around the bush or bogus numbers. Just straight out dealing. Entire process took less than 2 hours including the test drive. Absolutely no pressure, knowledgeable people to deal with and great pricing. Perfect combination.
I didn't mean to do it
I took my 2014 Buick Enclave into Liberty Buick for service and while waiting for the service, wondered into the new car showroom to see the new Envision I really had no plans to buy a new car. I was just looking. When the sales manager saw my 2 year old vehicle with only 8,000 miles on it, the offers began. I drove the Envision, fell in love with it and received an offer I couldn't refuse. As a result, I'm the proud owner of a new Buick. I highly recommend Liberty Buick to anyone in the market for a new car. By the way, I've leased over 6 vehicles from Liberty. There is a reason I keep coming back.
Great and easy experience!
This was an easy and fast experience. My salesperson Charles MacDonald was very knowledgeable and listened to my needs. He made the whole experience painless. I don't like buying cars! I would come back to this dealership again! Thanks!I love my new Encore!Lisa B
Great buying experience!
Charles MacDonald was fast, friendly, and knowledgeable... made the buying experience enjoyable. Good price, great service! I would highly recommend Liberty Buick for your next purchase.
Great buying experience!
Charles MacDonald did a great job. Fast, friendly, and knowledgeable.... made the buying experience enjoyable. Good price, wide selection, great service.
Know what you want and be prepared
Be prepared and do your homework before you go. This was first time I shopped alone and I did not do my homework ahead of time and shop the market. It's my own fault that I paid more than I needed to. My salesman was very patient and informative and took a lot of time introducing me to the car.
first oil change
Chase Sterling was very helpful, taking me thru the listed items of what took place during the oil change, [27 point courtesy inspection] and also the oil change. I was so impressed with his knowledge particularly after he stated that the air pressure was increased to 38 pounds in each tire, to my surprise, all this time I was only checking the pressure to 35. I am so pleased with Chase. Thank You Chase for putting me on the right path. I do know that under inflated tires can be very hazardous to the proper wear and tare on the vehicle.
Excellent Service
The Service Dept. handled my needs in a professional and timely manner. I was greeted promptly, and was treated like a valued customer, which is rare these days. After service was completed, my service advisor Eric "Chase" Sterling took the time to review what work was done and encouraged me to call if I had any future questions or problems with the work that was done.
Josh delivered
Josh Srgo was absolutely wonderful to work with. He was honest and very helpful. They gave fair value for my trade-in and treated me with respect. I will purchase my next vehicle from Josh/Liberty Buick.
Josh Srgo delivered
Josh was absolutely great to work with. He was honest and delivered on everything he said he would. Will definitely go to Josh/Liberty Buick to purchase next vehicle.
Great Service
A very caring dealership that shows it cares about its customers and their experiences at the dealership.
Incredible customer service
It is so refreshing to find a family owned dealership that goes out of there way for thier customers. Josh was incredible and will do business with him again
Great Dealership and Sales
It is so refreshing to find a family owned dealership that goes out of there way for thier customers. Josh was incredible and will do business with him again
Ghost in the computer
Recently had my 2013 Buick Lacrosse in for a week for computer problemsLiberty immediately arranged for a loaner vehicle & I told them to keep mycar as long as they needed to.Rodney in the service area called me the day before I picked it upand explained what they had done.When I picked the car up on Saturday Rodney was waiting for me and explained in great length what all he and 2 technicians did to try to find & fix the problem.I always get great service there and the whole staff is so professional but friendly too.Several of my friends & neighbors have ended up getting cars there
Love my new Enclave!
I searched for a used Buick Enclave and found a 2016 used, still smells and feels like new beautiful car! Thought I would have to get a 2014 for the price.I had been searching and was not happy with the way I was treated by other dealers as a woman. I contacted Josh and he was awesome!!! So kind and told me car buying shouldn't be that way. He was great and gave us a fair trade in value and a great price. Overall a really good car buying experience. I absolutely love the car! It had a small chip in the windshield that my husband noticed on the way home and they were great about fixing it at a time that was good for me. I would recommend this dealership to anyone who is interested in a Buick! Ladies, you won't get ripped off and they wont waste your time. Everyone was so nice here:)Thank you so much Josh.
Buick Encore
Just bought a Buick Encore from Chris the internet salesperson at Liberty Buick. Never bought a car before and had the best experience. No pressure. Felt right at home. I appreciate them not being what all dealerships are typically known for. Thank you for such a positive experience. They are what all dealerships should be! Luci
New encore
The salesman, staff, financial, service department all bend over backwards to make sure that you are pampered and taken of they are very personable to you needs I recommend this dealer all the time
Purchase of 2015 Buick Enclave from Josh Sgro
We were looking for a Buick Enclave, because of the 3rd seat. Liberty Buick had several for sale on cars.com.So we called and talked to Josh and set an appointment. Josh was very professional, knowledgeable and friendly. My wife really loves the SUV, we would definitely purchase from Josh again.
BEST DEALERSHIP WITH THE BEST PEOPLE
I saw an Ad on TV for the new Buick Convertible Cascada.I went on line and got to speak with this wonderful Sales person named Anne West.She was excited as i was about the Cascada.We set up a time for me and the wife to go to the dealership.When we arrived Anne Greeted us,and the car we were interested in was on the sales floor.Most dealerships won't take a car off the floor for a test drive,but this dealership wouldn't have it any other way.( When I was 14 my Brother -in-law had a 1964 Lesabre Convertible I swore that if Buick ever made a convertible again I was going to get one).My wife and I fell in love with the car right away.With the help Of Anne West,and Simon we were able to come to terms that we all could live with.THANKS TO THIS DEALERSHIP I WAS ABLE TO COMPLETE A YOUNG BOYS DREAM.
BEST DEALERSHIP,WITH THE BEST PEOPLE,
I saw an Ad on TV for the new Buick Convertible Cascada.I went on line and got to speak with this wonderful Sales person named Anne West.She was excited as i was about the Cascada.We set up a time for me and the wife to go to the dealership.When we arrived Anne Greeted us,and the car we were interested in was on the sales floor.Most dealerships won't take a car off the floor for a test drive,but this dealership wouldn't have it any other way.( When I was 14 my Brother -in-law had a 1964 Lesabre Convertible I swore that if Buick ever made a convertible again I was going to get one).My wife and I fell in love with the car right away.With the help Of Anne West,and Simon we were able to come to terms that we all could live with.THANKS TO THIS DEALERSHIP I WAS ABLE TO COMPLETE A YOUNG BOYS DREAM.
Bought my dream car
Visited this dealership earlier this year and looked at the Buick Enclave and Encore...Encore was too small and the bigger Enclave did not make me happy either, we were in no hurry to buy a car and had shopped at other dealerships as well. Last week I noticed on Liberty Buick's web page they had several Cadillac SRX's in stock..I went over to the dealership and worked with Tristan and Audrey and came home with my dream car...very pleased with both people and the dealership was wonderful, Tim in Finance was a very good person to work with as well..
Awesome Dealership with awesome employees
I purchase my 2015 Lacrosse in April of 2015 and I absolutely love it. My Sales Consultant was Charles MacDonald and he was not pushy and tried to sell me something I didn't really want. He understood exactly what I wanted and that is what he showed me. This car gets a lot of attention everywhere I go. Charles was extremely knowledgeable and respectful. This is my fourth car I have purchased from liberty Buick and I can't imagine going anywhere else. Their Service Dept is the best.
Happy With Our New Buick and Liberty
My wife & I are winter visitors in Mesa. It was time for a new vehicle so we pulled in to a Buick dealership. That didn't work out so we went online and found Liberty Buick and the Internet guy Kevin Moore. We set up an appointment with him. With his experience and knowledge he led us through the inventory and a very comfortable experience in the purchase our Buick Enclave.
Awesome!
I found that all staff was very helpful. Everyone was knowledgeable respectful. I wasted no time everything went fast and easy. Joe Urbalejo and Tim Johnson made everything enjoyable and easy. I would definitely recommend Liberty Buick!
The Best
Have been please with everything since I bought my 2013 LaCrosse there the end of June 2015My salesman Brad Tebrake has always gone the extra mile and the service people are just greatEveryone is friendly but professional and I have suggested Liberty to several of my friends.Their service dept is neat and well run.I am happy to drive all the way from Surprise down to Liberty just for the great service.I am sold on Liberty & my Buick LaCrosseI know that Colette my service specialist will handle everything & if she is not there one of theirother great service people will get me taken care of
Liberty Buick always has the best service staff!
I drive all the way from Laveen, AZ to have my car serviced. My parents bought their cars there and I was so impressed that I bought my last few cars from them too. You won't regret doing business with them.
Very pushy and rude sales staff!!
I purchased a Cadillac DTS from Liberty Buick about a year ago and the vehicle has given me nothing but problems. The 2002 Pontiac that I traded away was in better condition. The salesperson named Dylan made a couple of condescending remarks and so did the tall gentleman in the finance department. They both tried to make it seem like they were doing me a favor by selling me that crappy Cadillac DTS. I was only able to take the car on a short test drive and I wasn't allowed to have my mechanic inspect that piece of junk before I bought it. This was my mistake and I blame myself. Still, I'll never purchase anything from Liberty Buick again.
2011 Buick Enclave
We purchased our 2011 Buick Enclave in November 2011 as a used vehicle with only 6,000 miles on it. We have had 5 star sales and service ever since at Liberty Buick. We would recommend Liberty Buick for anyone who wants to be treated with respect in dealing with an auto dealership.
New car, no hassel
Looked online to find a few choices for a specific car for a reasonable price. Called and luckily spoke with Josh who provided the desired information without needing to know my mothers maiden name or how many dogs we owned. Not pushy, just helpful. Went to the dealership partly because of his attitude. Bought the car, they delivered it. Well done.
a nice car leased
I called to find out more about their add in the paper. a nice and honest sales person took my car and asked me about my preferences to lease their advertised SUV and said he would verify and call me back.He called and we agreed to the deal . We went there he tried his best to get us the vehicle that we wanted. Good experience with an honest sales person.Not only the dealer leased us the vehicle as was agreed on the phone but later sent us a $50 gift for having a lunch or dinner.Thanks Liberty Buick and their good staff members and nice sales person.
Leasing my new Encore
Charles MacDonald as a sales consultant made sure when we started looking at the Encore we understood all the elements and options the car had. He was very courteous and never rushed us and took the time to answer all questions. When it came time to lease the Encore he went to bat for us to get the best deal.
oil change on 2014 LaCrosse.
I came in for an oil change on the 2014 LaCrosse. It was performed quickly and I was called when it was done. Jim Frith always does an excellent job!
Service
Jim Allen is wonderful as well as the service department. They perform over and beyond expectations. Efficient and courteous with an outstanding followup to ensure all is satisfied to the utmost degree.
Leasing my new Encore
I had never gone through the leasing process before but was directed through very efficiently and patiently by Josh Sgro.He explained the plusses in leasing and purchasing both so I could make my own decision with no pressure. I had a budget in mind and knew what car I wanted to get. Josh helped me achieve both the budget, car, and payment that I could live with. He was patient and went over the top to help me find hitches appropriate for the handicap attachment to the car and explained all the new buttons and whistles I would need to enjoy my new Encore. I will definitely be doing back for my next car. Thanks again, Josh! Linda Keith
Leasing with Josh
I recently leased a new 2016 Encore at Liberty with the help of Josh Sgro. He was not the least bit pushy, and explained the leasing process as opposed to purchase which allowed me to decide the best choice for my lifestyle.He also went over the top to help with handicap accessories I would be needing for a parent in the near future.Because of Josh and the friendly staff at Liberty, I will be returning there for my next purchase or lease.Thanks again, Josh! Linda K.
Service Dept.
I recently moved to this area and needed to service both of my cars. I was treated very nicely both times I was at the service department. They took very good care of my cars and with the nice waiting area me too. They listened to me when I mentioned some issues and I will be back to get them fixed very soon. All in all a very nice experience.
Superior customer service!
My husband and I purchased a pre-owned 2013 GMC Terrain from Joshua Sgro last night at Liberty Buick in Peoria and we were extremely pleased with the customer service we recieved. Joshua was very patient and attentive to our needs. Earlier in the day we visited 2 other dealerships and no one came close to the professionalism that Joshua displayed toward us. Thank you Joshua Sgro and Liberty Buick.
Perfect enclave-perfect deal
Prior coming to Arizona we had corresponded with Chris Legere via email from Wisconsin. On January 4 we went into liberty Buick just to price a new enclave and ended up leaving with one rather than just pricing. They gave us a deal we could not refuse and were treated with respect in the process. We would highly recommend Liberty Buick. Gary & Karla
Continuously Impressed with Liberty Buick !!!!!
Just went in for my 2nd free oil change since purchasing my new Buick Verano from Liberty Buick. I had a great buying experience, and thought it would end there.... but that's NOT the case with Liberty Buick! Ever since my purchase, they have reached out to me and offered to help me with any way with my vehicle. Last week I brought my Verano in for service, it was very dirty due to the recent rain. My oil change was performed quickly, and they also had washed and dried it. I felt like I was driving off in a new car again!!! Liberty Buick GENUINELY cares about me as a customer. After a miserable experience at two nearby Buick dealerships, I am VERY grateful that I chose to shop 35 miles away from Tempe, and give Liberty Buick a try. I HIGHLY RECOMMEND anyone and everyone to do the same !!!!!!! Thank you Liberty Buick !
Love my Encore bought at Liberty Buick
Bought Buick Encore from liberty Buick and sales person Greg and Geroge helped me in nailing the perfect deal starting from test drive to delivery. every process went smooth and painlessLove my Encore and 100%recommend Liberty Buick!!
Love my Encore - definitely recommend Liberty Buic
Bought Buick Encore from liberty buick and sales person Greg and Geroge helped me in nailing the perfect deal starting from test drive to delivery. every process went smooth and painless Love my Encore and 100%recommend Liberty Buick!!
Love this place!
My car was over 20 years old, so you can tell how long it's been since I've purchased a vehicle. The folks at Liberty Buick were just fantastic and made the entire process easy and , hey...... I'm even gonna say.....fun! They truly shared my excitement over my new ride. How cool is that?!
Service above expectations
I bought my Buick Verano in June, 2015. I have had my car serviced or repaired on three occasions since my purchase. The service department has gone out of their way to make my experience positive.
Great experience buying a 2015 Encore!
My daughter and I went by the dealership, Liberty Buick in Peoria, AZ, more to just look that to buy. She had seen the Buick Encore on the road and thought it was a cool looking car. So I had the afternoon off and she was out of school on the last day of 2015 and we went to check it out. Right away, my salesman, Dre Martinez, was very friendly and not at all pushy. I told him we were really just looking and didn't plan to buy a car and he was cool with that. He said "no problem" and asked what I would want in a car if I was in a buying mood. I pointed towards and Encore and said "one of those but with the best stereo." He offered to show me a Brilliant Blue Buick Encore with the Premium package and the top-end Bose stereo. We drove it and I was really surprised with just how much I liked the car. I am usually a "research the car to death" kind of person before I even consider a car, but this one was really nice. It drove well and was super comfortable and smooth. Ultimately I decided to have Dre run the numbers and I was soon on my way to owning a new blue mini-SUV. Dre and another salesperson, Charles MacDonald, were both amazing to work with and did all they could to make the experience a good one. My wife ultimately joined us, and being the accountant (she is an actual accountant) wanted to see all kinds of numbers and options. They were more than accommodating and we purchased the cool blue Encore. Again, Dre and Charles made the experience a good one. I would highly recommend the dealership to others and Dre and Charles as sales people. Also, though it has only been a few days, I would recommend the Buick Encore. A very nice vehicle!
Had a great experience at Liberty Buick buying a new Encore!
My daughter and I went by the dealership, Liberty Buick in Peoria, AZ, more to just look that to buy. She had seen the Buick Encore on the road and thought it was a cool looking car. So I had the afternoon off and she was out of school on the last day of 2015 and we went to check it out. Right away, my salesman, Dre, was very friendly and not at all pushy. I told him we were really just looking and didn't plan to buy a car and he was cool with that. He said "no problem" and asked what I would want in a car if I was in a buying mood. I pointed towards and Encore and said "one of those but with the best stereo." He offered to show me a Brilliant Blue Buick Encore with the Premium package and the top-end Bose stereo. We drove it and I was really surprised with just how much I liked the car. I am usually a "research the car to death" kind of person before I even consider a car, but this one was really nice. It drove well and was super comfortable and smooth. Ultimately I decided to have Dre run the numbers and I was soon on my way to owning a new blue mini-SUV. Dre and another salesperson, Charles M., were both amazing to work with and did all they could to make the experience a good one. My wife ultimately joined us, and being the accountant (she is an actual accountant) wanted to see all kinds of numbers and options. They were more than accommodating and we purchased the cool blue Encore. Again, Dre and Charles made the experience a good one. I would highly recommend the dealership to others and Dre and Charles as sales people. Also, though it has only been a few days, I would recommend the Buick Encore. A very nice vehicle!
Liberty Buick Review - DRE
I have to say, This if the first time I would recommend a dealership and car sales man. This was a outstanding experience, easy to work with. Assisted with staying within the budget and Found a great used 2015 Lacross that I am very satisfied with. The 2015 Lacross only had 8100 miles on and had almost everything I wanted on it. Highly recommend you talk to Dre at Liberty Buick. I fully plan to buy a second car next year at Liberty.
First Service Experience
Last week's oil change was the first service event I experienced with my new Buick at Liberty Buick. Service procedure was quick and thorough. No oil dripped on the engine or exhaust system to smell after the service. Good service.
Easiest car buying I have ever had
I have to say this is the first time I ever enjoyed myself at a dealership.
Great Service
I enjoyed dealing with "Dre" Martinez. He was professional in every aspect in the purchase of a vehicle.
Great dealership
Liberty Buick is a very nice and modern dealership. The facilities are clean and modern. Dre was my salesman and he was extremely helpful and professional. He explained all my car's features to me before I left which was very kind of him. I would recommend this dealership to anyone in need of a new car. I love my Buick Verano, it is a very classy and sharp car! If anyone is in need of a Buick head here and ask for Dre. The free popcorn in the lobby of the dealership was also a plus :-)
Fast Service
Service was fast, excellent, and on time. All the staff was polite and courteous. Jim is a plus to your dealership. I will recommend your dealership.
Amazing Dealership!
We purchased a used 2013 Buick Encore from Liberty Buick. From the time we set foot onto the property, everything was first class. It was the best car buying experience we have ever had. All of the employees were very professional and definitely knowledgable about their product. Kudos to Benny our salesperson for a wonderful experience.
Excellent Service
I go the extra miles to Liberty Buick because I can account on good, honest and fast service. Jim Firth, thank you for your help.
Warranty work 2011 Lucerne
Very courteous polite staff, met all expectations. Jim and Collette were great to work with and Jim the Service Director followed up with me as well.
Great Experience
Bought many cars, and this was the easiest most professional friendly transaction ever. Salesman named David greeted us as we arrived and showed us a Enclave that fit our requests. He was able to get us a great deal on the Enclave and we drove it home. Could not be happier with David, the professional staff at the dealership and of course our new 2016 Enclave
Best customer service!
This was the third car dealership my husband and I went to when shopping for a pre-owned car. We found them to be very accommodating and helpful assessing what we wanted. Our salesman, Dre Martinez, was very professional and had a great deal of knowledge about the cars he was showing us. There was no high pressure at all. We have gotten follow up calls and emails thanking us for our business. This is truly a car dealership that has high customer service.
Top-Notch Service
Jim, in service, took excellent care of us. We were very impressed with how descriptive the mechanic was with us when he explained the work that was performed. You could tell that those two team members took pride in their work and gave quality service.
New LaCrosse
Stopped by Liberty Buick to test drive the new LaCrosse. Was met by Brad TeBrake in the parking lot (with cold bottles of water) and after a few questions about what we were looking for, he had the keys to a beautiful, fully loaded car of our dreams. We loved the look, the way it handled and it had everything feature wise we asked for and more. Brads friendly approach made us feel right at home and in less than 3 hours from start to finish, we were the happy owners of a new Buick. Brad even went as far as to program the garage door function in our new car for us. It's the little things like this that go a long way in today's "what can you do for me" society and we could not be more pleased with the friendly/knowledgeable/no haggle service that Brad and Liberty Buick provided. Thank you Brad and Liberty Buick...you've gained a customer for life and we will be sure to tell our friends.
New LaCrosse
Stopped by Liberty Buick to test drive the new LaCrosse. Was met by Brad TeBrake in the parking lot (with cold bottles of water) and after a few questions about what we were looking for, he had the keys to a beautiful, fully loaded car of our dreams. We loved the look, the way it handled and it had everything feature wise we asked for and more. Brads friendly approach made us feel right at home and in less than 3 hours from start to finish, we were the happy owners of a new Buick. Brad even went as far as to program the garage door function in our new car for us. It's the little things like this that go a long way in today's "what can you do for me" society and we could not be more pleased with the friendly/knowledgeable/no haggle service that Brad and Liberty Buick provided. Thank you Brad and Liberty Buick...you've gained a customer for life and we will be sure to tell our friends.
Pleasant and timely service
I recently had my car serviced and a recall part replacement done. Employees as alway were cheerful and very helpful, and the work was completed in the time I was told,
My new Buick Encore
10/7/15, I bought a 2015 Buick Encore with almost everything under the sun! My salesman was Gordy. He was picked by my step father as he said Gordy was the "best"! There isn't one thing he wouldn't do for us. I have never been treated so well at a dealership considering the last car I bought, I developed a migraine it was so stressful! Everyone I met was super nice and genuinely concerned about how I was. And I mean everyone. From the service area to the financial people to human relations department. There was not a sour person in the building! You can count on my business for the rest of the years I will be driving vehicles! I can't say enough good things about them and Phoenix is lucky to have them! Gordy deserves a raise, he was so easy going and very understanding regarding my situation. Kudo's to all of you. Thank you so very much!
My first oil change & tire rotation.
I recently went in for my first oil change and tire rotation at Liberty Buick's service dept. I was helped by Colette. She was very pleasant to work with. I am very happy with all of my experiences with this excellent dealership!!!!!!!!
Very Pleased
Brad TeBrake was great! Very knowledgeable of his product on hand and he worked hard to get me in the vehicle I wanted, at the price I could afford. Thank you Brad and Liberty Buick for a hassle free car buying experience.
Very Pleased
Brad TeBrake was great! Very knowledgeable of his product on hand and he worked hard to get me in the vehicle I wanted, at the price I could afford. Thank you Brad and Liberty Buick for a hassle free car buying experience.
Great service department
The service manager, Jim, did a great job in identifying the 'popping sound' in the front left tire area which ended up being a piece of gravel that I picked up on a trip. They removed it and it is driving great!
Salesman not knowledgeable, and sales manager dishonest
LOVE MY NEW VEHICLE. SERVICE DEPTIS GREAT. SALES MANAGER AND THE SALES PERSON I DEALT WITH WERE DISHONEST. CUSTOMER SERVICE PERSON DEFENDS SALES MANGER ACTIONS
Excellent Customer Service
I just wanted to thank Brad TeBrake and Liberty Buick for making my experience a pleasurable one. I got a great deal on both my trade and new Enclave and I couldn't be happier. Brad was personal, professional and seemed to genuinely care about my wants and needs. Thanks again, Brad, I will most definitely tell my friends and family about the great service I received from you at Liberty Buick!!
Great service!!!
I just wanted to thank Brad TeBrake and Liberty Buick for making my experience a pleasurable one. I got a great deal on both my trade and new Enclave and I couldn't be happier. Brad was personal, professional and seemed to genuinely care about my wants and needs. Thanks again, Brad, I will most definitely tell my friends and family about the great service I received from you at Liberty Buick!!
Great Experience at Liberty Buick
My experience at Liberty Buick was awesome! Justin, the GSM, was great. He listened to my needs and was able to get me out of my current vehicle and into a brand new Buick Enclave. Gordon Welsh, the salesperson, made sure we were familiar with all the options and controls before we left the dealer and was able to answer all our questions. Liberty Buick is the REAL DEAL for customer service and I will be making sure I recommend all my friends and family in market for a vehicle.
Great Salesman
Yesterday I bought a 2011 Enclave from Liberty Buick. My salesman was Michael Ebert, whom I met when he called me in answer to an email I sent requesting information about Enclaves. I traveled over 100 miles to the dealership. They gave me way more than my trade-in was worth and got my interest rate lowered over 12 points. Thank you, Michael. And thanks to Jason, the finance team. Great job!I highly recommend the dealership and Michael Ebert to anyone who wants an honest and fair deal.
Great dealership
I bought a 2011 all wheel drive Enclave yesterday and couldn't be happier. My salesman, Michael Ebert, was knowledgeable and really made the process seem smooth. I actually drove home with the car I didn't think I was going to be able to afford. Still have to pinch myself. I'm totally happy. I'm a Realtor and proud to drive an Enclave knowing my customers and clients are safe and secure no matter what mountain road or storm comes my way. Thanks, Michael, for making my car-buying experience a great one. You are the BOMB!
Very happy with the Liberty Buick Team!
The Liberty Buick Team took care of me all the way through with the purchase of my 2009 Buick Enclave! From the General Sales Manager, Finance team, and Chris Legere Internet Sales Manager! All of them were extremely great in customer service! I wish more dealerships were like Liberty Buick! Thank you so much for being extremely helpful, courteous and professional with my buying experience! Jaime Canedo Very Satisfied Liberty Buick Customer!
New Enclave
I was in the market for a new enclave and ended up at Liberty Buick. I had an idea of what I was in the market for when Brad TeBrake approached me. Not only was he polite but knew his inventory well. I was able to find the enclave I intended with the price I had budgeted! Buying a car was actually fun for the first time in a long time. Thanks Brad and Liberty for such a wonderful experience!
My new Enclave
I was in the market for a new enclave and ended up at Liberty Buick. I had an idea of what I was in the market for when Brad TeBrake approached me. Not only was he polite but knew his inventory well. I was able to find the enclave I intended with the price I had budgeted! Buying a car was actually fun for the first time in a long time. Thanks Brad and Liberty for such a wonderful experience!
Awesome Leasing Experience!!
We just recently leased the new Buick Encore 2015. We have been leasing for years from Acura, to Infiniti, and this is our first time leasing a Buick. This dealership is top notch from customer service, to salesmen, to manager, to the owner. Mike Ebert of the leasing department was patient, not pushy at all, very professional, and friendly. The manager, Jason Rosen, gave us a great deal! Because they were so nice, we were not intending to lease that day but we did, and we are so glad with our decision! :-)They followed up on us after a few days, making sure everything is doing well, and the owner even gave us a gift card! We never had this experience before. We are so pleased with our experience and we would highly recommend this dealership. --The Barretts'
The Best Car Purchase Experience Ever
I just love this dealership. I bought a car at Liberty Buick. And I couldn't be happier with the experience as well as the car. And not to say that there wasn't a few problems with the experience but Justin Sgro and JJ stepped up to the plate and solved the problems. They went above and beyond and I couldn't be happier. Also gave me another $1000 off due to an unforeseen change in the interest-rate due to my credit score dropping. I drove over 150 miles to do business with them and when I arrived the vehicle was exactly as shown on the Internet. When I arrived the vehicle was parked out front and completely detailed shining new. They save me over $10,000 from a 2015 vehicle to the 2014 they sold me that only had 7000 miles. I highly recommend this dealership to everyone. Don't buy a car until you speak with them first, that's my recommendation! I'm a customer for life. Scott H Smith
I highly recommend this dealer to everyone. Scott H Smith
I just love this dealership. I bought a car at Liberty Buick. And I couldn't be happier with the experience as well as the car. And not to say that there wasn't a few problems with the experience but Justin Sgro and JJ stepped up to the plate and solved the problems. They went above and beyond and I couldn't be happier. Also gave me another $1000 off due to an unforeseen change in the interest-rate due to my credit score dropping. I drove over 150 miles to do business with them and when I arrived the vehicle was exactly as shown on the Internet. When I arrived the vehicle was parked out front and completely detailed shining new. They save me over $10,000 from a 2015 vehicle to the 2014 they sold me that only had 7000 miles. I highly recommend this dealership to everyone. Don't buy a car until you speak with them first, that's my recommendation! I'm a customer for life. Scott H Smith
Always Great Purchase Experance!
Charles McDonald was very friendly and helpful on the purchase of our Cadillac SRX in finding just the car equiped with every thing we wanted. He even when the car was delivered to Liberty Buick he delivered it to us in Munds Park, AZ. As in the past Charles goes out of his way to make your purchase very easy and pleasurable. I will always have Charles as my sales person. He is the best.
Top Notch
Josh and the team at Liberty Buick are wonderful to deal with. The comfortable showroom and the friendly (not too friendly) staff made us feel welcomed and appreciated. I would recommend Liberty Buick without giving it a second thought. Thank you Josh, for everything! We love our new Certified Enclave and so appreciate your professionalism and follow through.
Happy Campers!
I have the biggest smile on my face today and I have Liberty Buick to thank for that. I am so thankful to Autumn Henderson, who sent me to see her wonderful team over at Liberty Buick. Each and every person we worked with treated us with the utmost respect and professionalism. From our enthusiastic greeting from reception, to Charles Macdonald who was a pleasure to work with as our sales consultant, to Tim Johnson and J.J. Jaramillo who worked wonders in the finance department, to Jason Rosen who facilitated the whole thing and got to give us the good news, we were nothing but delighted with the whole experience. Our finances proved to be a challenge, but they went above and beyond to help us get into a new vehicle. This was an unexpected purchase, after an accident left our previous (and beloved!) vehicle rendered a total loss. Everyone knows how stressful these situations can be, dealing with insurance and rental cars and the like. We are so incredibly grateful for such a smooth and stress free ending to what was otherwise a really crummy situation. Liberty Buick helped us get into a new vehicle so quickly and efficiently. We absolutely love our new Acadia and again are just so thankful to Autumn and team for their help. I would highly recommend Liberty Buick to anyone looking to make a purchase. You will feel like a VIP, and walk away with a smile as big as mine.
2015 Acadia Denali purchase
I was looking for a specific model, color & features. I live in California but found the car I wanted at Liberty Buick in AZ. Danny was great and held the car for us as we needed to fly in on a Friday to pick it up. The dealership is about 30 minutes from the Phoenix airport. They had a car and driver meet us at the airport and then drove us out to the dealership. Top notch care!! The vehicle was parked out front ... Detailed and with a full tank of gas. Took it for a spin and knew it was definitely the car for me. Danny introduced us to the manager, got us something to drink and took care of all of the paperwork. Josh took us through the vehicle and made sure Onstar was active and that we understood how to operate all of the great features. Great experience. Would definitely buy here again.
Happy Campers!
I have the biggest smile on my face today and I have Liberty Buick to thank for that. I am so thankful to Autumn Henderson, who sent me to see her wonderful team over at Liberty Buick. Each and every person we worked with treated us with the utmost respect and professionalism. From our enthusiastic greeting from reception, to Charles Macdonald who was a pleasure to work with as our sales consultant, to Tim Johnson and J.J. Jaramillo who worked wonders in the finance department, to Jason Rosen who facilitated the whole thing and got to give us the good news, we were nothing but delighted with the whole experience. Our finances proved to be a challenge, but they went above and beyond to help us get into a new vehicle. This was an unexpected purchase, after an accident left our previous (and beloved!) vehicle rendered a total loss. Everyone knows how stressful these situations can be, dealing with insurance and rental cars and the like. We are so incredibly grateful for such a smooth and stress free ending to what was otherwise a really crummy situation. Liberty Buick helped us get into a new vehicle so quickly and efficiently. We absolutely love our new Acadia and again are just so thankful to Autumn and team for their help. I would highly recommend Liberty Buick to anyone looking to make a purchase. You will feel like a VIP, and walk away with a smile as big as mine.
Great help.
Charles MacDonald did an excellent job of finding out what kind of a vehicle would match our needs and then finding that car. He also has followed up with us in the months since the sale.
Way better than we ever expected......
A few years ago Charles M. at Liberty Buick helped us to make the best deal ever, if I ever look for a new car this is a person I will go to. Thank you once again Charles! As far as taking care of my Enclave Rodney Rademacher at the Service Department is the best!
2013 Buick Enclave
We stopped by Liberty Buick to compare the Enclave to one of its sister models from GMC. We were dreading the experience after having visited a different dealership, however, Salesman Charles MacDonald greeted us, and spent time showing and explaining the difference between the various models. Charles is very knowledgeable on the products, and very helpful in helping us make a decision on what our needs were. After owning the Enclave for 2 years, I am still very happy with the purchase, and the sales person.
2013 Buick Enclave
We stopped by Liberty Buick to compare the Enclave to one of its sister models from GMC. Salesman Charles MacDonald greeted us, and spent time showing and explaining the difference between the various models. Charles is very knowledgeable on the products, and very helpful in helping us make a decision on what our needs were.
Buick Encalve
A few years ago Charles M. at Liberty Buick helped us to make the best deal ever, if I ever look for a new car this is a person I will go to. Thank you once again Charles!
First vette.
Bought my first vette from these guys just a couple weeks ago. I don't live in the Phoenix area and made the 3-3.5hr drive with my family and they treated us great. We had a little miscommunication on my first trip there 2 days prior but they worked very hard to make the deal work...and it worked. Lots of time went into our deal, but overall it was definitely worth it. On our second trip there, they took such good care of us, I was really blown away. I have never had a dealership treat me or my family so well...and I trade my vehicles every 12-18 months so I see a lot of dealerships! I would highly recommend visiting them. If you do, make sure you get in touch with either Josh or Justin. They filled the tank on my wife's car, the vette, gave us a 25 dollar Visa card....and to top it off....paid for our dinner! They also ordered me the second key and mailed it to me! Do they care about doing what's right and taking care of the customer? Visit them and see for yourself...but I say they do. I wouldn't hesitate to buy from them again.
Car buying mad simple
We purchased a car on 7/30/2015. Our salesman was Joshua Sgro and he was outstanding. We quickly came to an agreement upon price and selected, test drove and bought the car inside 2 hours. I would not have dreaded the car purchasing process if I had know it was going to be that easy.
Quick and easy.
Charles did an excellent job in introducing us to the dealership and showing the car and all it's features. He was very personable. When the time came to close he assisted us in every way, We've been back in for customer care and they took good care of us. We are looking forward to a continuing relationship with Liberty Buick and Charles.
Excellent customer care
Very fast and friendly, no game playing. Very family friendly. Stuck to deal and have a great selection of vehicles. Nest car buying experience yet
completely satisfied
My husband and I had been dreading the car buying process and had put it off as long as we could. When we had narrowed our selections to a few dealerships Liberty Buick being one of them it was our first and last stop. Our sales representative was Joshua Sgro and he was outstanding. We had purchased our beautiful used car inside 2 hours. We would have gone car shopping sooner if we knew it would have been this easy.
I Love Liberty Buick!
I have been doing business with Liberty Buick for 8 years now. My experiences with my salesman, Charles MacDonald have all been fantastic! I would not go anywhere else to purchase an automobile. Charles has become like family to me - he has assisted me when I was in financial difficulties and provided exceptional service and has always helped me get approved for the car I wanted. Each and every purchase from Charles has been awesome! My most recent purchase was a Buick Regal and it is perfect for me - I Love It!! Thanks to Charles MacDonald, Jim Frith (in service dept) and Simon (Sales Mgr) for the assistance you have provided me at Liberty Buick! I highly recommend Liberty Buick to all!
I LOVE LIBERTY BUICK!!
I have been doing business with Liberty Buick for 8 years now. My experiences with my salesman, Charles MacDonald have all been fantastic! I would not go anywhere else to purchase an automobile. Charles has become like family to me - he has assisted me when I was in financial difficulties and provided exceptional service and has always helped me get approved for the car I wanted. Each and every purchase from Charles has been awesome! My most recent purchase was a Buick Regal and it is perfect for me - I Love It!! Thanks to Charles MacDonald, Jim Frith (in service dept) and Simon (Sales Mgr) for the assistance you have provided me at Liberty Buick! I highly recommend all of them!!
Liberty Buick is the Best
I have owned several Buick Automobiles. Upon moving to Phoenix in 1966 I had my 1962 Invicta serviced regularly at the dealership near West 43rd and Peoria Avenues. My purchase of a new 1995 Park Avenue from Liberty resulted in many more years of reliable service. I now drive a Liberty Buick 2011 Regal and even though I have moved to the far East Scottsdale area, I return regularly to Liberty Buick for all my service needs. The Liberty Staff service is outstanding, of which I am very appreciative. Robert Plack
Excellant service, salesman informed, and efficien
This was our first experience shopping on-line for a vehicle replacement. Our salesman "Joshua" at Liberty Buick was courteous, compentent, which allowed our vehicle shopping experience to be expedited. We'd purchased a used car before from Liberty Buick, and though we didn't end up purchasing the vehicle we test drove; we would definitely return again to this dealer in the future, or recommend them to friends or family.
AWESOME!!!!!
I had the absolute best experience in buying a car from Liberty Buick! My salesman, Charles MacDonald needs to win the "The Most Wonderful Salesman of the Year Award"! He is top-notch to a "T"!!!! He makes buying a car the easiest thing in the world to do!! He is professional, extremely qualified and gives you the best deal in town! Head over to the west side of town on Bell Road and find Liberty Buick. The service department always takes good care of you, with a smile, a cup of hot coffee and a newspaper. Truly an amazing experience!
AWESOME
I had the absolute best experience in buying a car from Liberty Buick! My salesman, Charles MacDonald needs to win the "The Most Wonderful Salesman of the Year Award"! He is top-notch to a "T"!!!! He makes buying a car the easiest thing in the world to do!! He is professional, extremely qualified and gives you the best deal in town! Head over to the west side of town on Bell Road and find Liberty Buick. The service department always takes good care of you, with a smile, a cup of hot coffee and a newspaper. Truly an amazing experience!
I love my new Enclave!
We stopped by Liberty Buick in order to mark the Enclave off my list of car choices. As we pulled into the car lot and were looking at the various colors of the Enclaves, Charles MacDonald came out to greet us. He invited us into the cool showroom, gave us ice water, and explained the new innovations Buick has introduced into their automobiles. It was love at first sight...the exterior color, elegant interior and amazing technology immediately sold me on the Enclave. The entire staff was very welcoming and helpful during the buying process. We easily came to an agreeable price and trade-in value for my old car. I am very pleased with my purchase and would definitely return to Liberty Buick should the need for another car arise.
I love my new Enclave!
We stopped by Liberty Buick in order to mark the Enclave off my list of car choices. As we pulled into the car lot and were looking at the various colors of the Enclaves, Charles MacDonald came out to greet us. He invited us into the cool showroom, gave us ice water, and explained the new innovations Buick has introduced into their automobiles. It was love at first sight...the exterior color, elegant interior and amazing technology immediately sold me on the Enclave. The entire staff was very welcoming and helpful during the buying process. We easily came to an agreeable price and trade-in value for my old car. I am very pleased with my purchase and would definitely return to Liberty Buick should the need for another car arise.
Josh Sgro made buying a new car easy.
Josh Sgro was a great salesmen, he didn't try to influence my choice but answered all my questions.He is a great asset to Liberty Buick and when I need another car, I will be back and looking for Josh!You are 5 stars in my book!
Review of Liberty Buick and salesman
Josh Sgro is a wonderful salesman, he was helpful and got the answers to all my questions! He is friendly , professional and just a very likable guy! Josh didn't try to influence my choose but was there to inform and take care of me. It was a very good experience! I have had general service maintainence done and the service department was a good experience too. I would and have recommended Liberty Buick and Josh to friends! I will be back when I need another car.
2012 Chrysler 200
Extremely pleased with our 2012 Chrysler 200 and the entire process. Chris Legere (Sales) was great and Jason (Financing) worked out affordable financing for us. The whole experience was very friendly, no pressure and positive. The vehicle was completely cleaned, with a full tank of gas and ready for us to drive. We will consider Liberty Buick (as repeat customers) when it comes time to replace our other car. Thank you very much Chris and Jason!
liberty buying experience
Looking for a vehicle wife liked the Encore. I called Liberty and spoke with Josh he was very knowledgeable and friendly we came to terms on price,color and package. Josh delivered on all accounts We spent the minimal amount of time getting the papers signed and grabbing the keys. I would highly recommend Josh to all my friends and family. The next vehicle purchase will be with Josh.. Thanks
Thanks Josh Sgro
I had a VERY positive experience working with Josh Sgro at Liberty Buick. He identified what my needs were and was a great listener and communicator. I appreciated his product knowledge and willingness to teach me all the fine features of my LaCrosse.
Leased a Encore
Talked to Josh on phone told him what I was looking for we settled on the color and packages Josh took care of the rest. The car was exactly what we asked for clean as a whistle, full tank of gas. We signed a few papers and were on our way. Easiest the best car buying experience we have ever had.Thanks Josh.. We will be back
Knowledgeable salesman Josh Sgro
My husband & I have purchased several vehicles through Josh Sgro and Liberty Buick. We've been totally satisfied. Josh took us through the whole process from picking out the right vehicles and getting them equipped the way we wanted them. I have a beautiful Buick LaCrosse. I continue to get compliments on it even though it's a few years old now. Josh is always there to help if you have any questions and the service department has always taken care of us too.
Hard to Beat Josh Sgro and Liberty
We've had very gratifying car buying experiences every time we've purchased from Josh Sgro and Liberty. We never feel like we're being sold. . (at least 4 , maybe 5 times). It's always casual and friendly. I can confidently recommend Josh to anyone. He's honest, knowledgeable, and personable, And he's real. We know we're buying a car and he's selling one.... but it doesn't feel like that used to feel. It just feels like a visit with friends (or almost family).
Liberty Buick and Josh Sgro are a great team!
I bought my new LaCrosse in November of 2014 and just came back from a 19 day trip back East. I was so surprised to see the mpg avg for a 6 cal at 29.4 and in our best day at almost 34mpg. When my wife called me and said she talked to someone at Liberty Buick and they were having a great sale she was right. She explained to Josh what I was looking for and he found the perfect car for me. I will never go to another salesman because Josh was so great and I will be a loyal Libery Buick customer! If you go to Liberty ask for Josh, he is professional yet still friendly, no haggling on the price, gives a great deal and you can walk out with a feeling of satisfaction. I really can't say enough.
Julius
We purchased a new Enclave from Julius and it was definitely a 5* experience. Our new Buick runs great. We miss our old one, but we love the new one. JJ
JULIUS LOWE
***** Julius Lowe made it easy as pie! I traded in my old truck and now I'll haveroom for the grand children. bj
Praise for Julius Lowe Liberty Buick
I purchased a new 2015 encore yesterday at Liberty Buick and Julius Lowe was our Internet Sales Manager. He responded to my e-mails quickly and accomplished every item I requested. I met him on Saturday at Liberty and due to his diligence in showing us varies cars/suv and explaining each option we purchased the encore. If you need help, he is the "go to" guy. Great service. Liberty! He is the best.
Julius Lowe Liberty Buick
I purchased a new 2015 encore yesterday at Liberty Buick and Julius Lowe was our Internet Sales Manager. He responded to my e-mails quickly and accomplished every item I requested. I met him on Saturday at Liberty and due to his diligence in showing us varies cars/suv and explaining each option we purchased the encore. If need help, he is the "go to" guy. Great service. Liberty please keep those great service folks around!! He is the best.
Used Buick Enclave Purchase
My Fiance' and I had the pleasure of working with Tony Trifari. We settled on a used 2012 Buick Enclave after test driving a couple of other cars. The whole experience was very pleasant. Tony walked us through all the switches and buttons in the car, even setting up our OnStar. Tony was very professional and friendly throughout our visit at Liberty. I would highly recommend him to anyone interested in purchasing a car.Betty Tomasello andRay Walsh..
great service
Was happy Julius Lowe spoke to me over the phone and had my deal in hand when I arrived. I live 1 1/2 hour away and I didn't want to have to drive all the way there to not leave with the car I wanted at the priced I wanted. He made it happen!
All I had to do was sign no haggle
Julius Lowe, took my trade and got all paperwork ready for me when arrived all I had to do was sign!
Great Service
Julius Lowe was great help, got me a quote on my trade before I even arrived. Being I live 1 1/2 hours away it helped with me coming to this dealership.
I give my sales professional..Julius Lowe..5 Stars
I found Buick Verano that I wanted on Liberty Buicks website. I called Julius, told him stock number that I was interested in and set an appointment. when I arrived, Julius was outside waiting for me with the car running in the air conditioning nice and cold. he went to bat for me and got me the deal that I wanted!!!!!!!!
Find your car online, then call Julius Lowe! That's All!
I recently purchased a Buick from Liberty Buick. I called Julius, told him the stock number that I was interested in, and set an appointment time. When I arrived Julius was outside waiting for me with the car running, AC cold and ready to go!He went to bat for me & he got me the deal I wanted!
Excellent service
Julius Lowe provided exceptional customer service he placed our needs first , he was well educated on the car . He was able to provide excellent insight , And I highly recommend calling to set up an appointment with him if you're looking to buy a car from liberty Buick .
Julius Lowe at Liberty= Outstanding service
I recently purchased a vehicle at Liberty Buick in and Julius Lowe made the whole "car buying" experience a very pleasant one. Julius provided world class customer service and was never pushy during the process. I actually drove from another state to purchase the vehicle at Liberty and it was certainly worth it. Julius is an excellent salesperson, honest and upfront. I will definitely be willing to come back and purchase another vehicle from Julius (Liberty Buick) when I am ready for my next car. Thank you Julius and to all the Liberty Buick Team.
Julius Lowe was great!
I had a Wonderful experience with Julius Lowe (sales) and JJ (finance). I definitely recommend them and will happily go back for future car purchases!
A great buying experience
Julius made the decision to buy from Liberty Buick an easy decision. He answered questions & walked me thru the whole buying process. He made sure the vehicle was detailed properly & explained what all the buttons were for. If your shopping for a car at Liberty Buick, do yourself a favor & ask for Julius Lowe.
A great car buying experience, thanks to Julius
Julius made the decision to buy from Liberty Buick an easy decision. He answered questions & walked me thru the whole buying process. He made sure the vehicle was detailed properly & explained what all the buttons were for. If your shopping for a car at Liberty Buick, do yourself a favor & ask for Julius Lowe.
Julius Lowe made car buying enjoyable !!
We live 175 miles away, so "stopping by" to look at a car is difficult. My husband had talked to Julius Lowe by phone prior to coming and a tentative deal was reached. When we arrived, we were offered water or coffee & donuts. Julius was professional, friendly, caring and attentive. The car we were interested in was exactly as described and the deal was finalized. Julius recommended a restaurant nearby where we could go have lunch while our new car was being completely detailed. When we returned, our new car was ready. Julius gave us a quick overview, made sure we knew where all the buttons were and we made it back home before dark. It was a very pleasant car buying experience. I highly recommend Julius Lowe at Liberty Buick.
Julius Lowe made car buying an enjoyable experience
We live 175 miles away, so "stopping by" to look at a car is difficult. My husband had talked to Julius Lowe by phone prior to coming and a tentative deal was reached. When we arrived, we were offered water or coffee & donuts. Julius was professional, friendly, caring and attentive. The car we were interested in was exactly as described and the deal was finalized. Julius recommended a restaurant nearby where we could go have lunch while our new car was being completely detailed. When we returned, our new car was ready. Julius gave us a quick overview, made sure we knew where all the buttons were and we made it back home before dark. It was a very pleasant car buying experience. I highly recommend Julius Lowe at Liberty Buick.
Our wonderful car buying experience with Julius Lowe
Julius Lowe was wonderful - his attention to detail and to listening to our needs in what we wanted in our new car was well appreciated! We will definitely recommend him to family and friends ;)
Our car buying experience with Julius
Julius Lowe was wonderful - his attention to detail and to listening to our needs in what we wanted in our new car was well appreciated! We will definitely recommend him to family and friends ;)
Julius Lowe is The salesman to call
Julius Lowe is a hard worker and very professional. As long as you call Julius Lowe you'll be fine and leave Happy! I called him with what I was looking for and a price point. He kept his eye out and found it, called me and deal was done in under three hours! respectable and good at his job. Not pushy!
Julius Lowe is The salesman to call!
Julius Lowe is a hard worker very respectable and great at his job! Found exactly what I was looking for in my price point. I appreciate that he was not pushy or rude and very pleasurable to work with! Call Julius Lowe and you wont be disappointed.
Great Car Buying Experience at Liberty Buick
Michael Ebert and Julius Lowe did a great job working with me to get the best deal for me on my new car. I feel that Liberty Buick is an honest dealership with an outstanding sales staff that they should be proud of.
Mileage: 103654
Color: Other
Transmission: Automatic
Body Style: Sedan
City: Peoria, AZ
Engine Type: 198 hp 2.4L I4
Mileage: 23434
Color: Other
Transmission: Continuously Variable Transmission
Body Style: SUV
City: Peoria, AZ
Engine Type: 137 hp 1.2L I3
Mileage: 94495
Color: Other
Transmission: Automatic
Body Style: SUV
City: Peoria, AZ
Engine Type: 180 hp 2.4L I4