Lia Honda of Williamsville

First time leasing a vehicle

This was my first time leasing a car ever. Went to a few other dealerships wasn't to happy with their sales people, very pushy and aggressive. Saw your ad in paper and decided to check it out. Excellent customer service , Bill Llamas was my salesman. He was very professional and easy to work with. Very happy that I went to Lia Honda and excited that I came home with my CRV EX. Highly recommended.Thanks again Bill!

Excellent car buying experience

I recently bought a new Honda CRV from Lia Honda, Williamsville. Bill Llamas was my first contact in the dealership and he had been amazingly helpful and honest about the whole process. There was no pressure tactics. Bill and Jackie went out of their way to accommodate my requests for late hour meetings. I was given all the information I needed to make the decision. Overall, I am an extremely satisfied and happy with the whole buying experience at Lia Honda, thanks mostly to Bill Llamas and Jackie.

Mike Taylor was excellent!

My husband and I came into the dealership yesterday to look at a CR-V. Mike Taylor was the sales professional that helped us and we are so grateful! He spent HOURS with us. Multiple test drives. He went over every conceivable option and did so with patience. We have not yet made our final decision, but if we decide on the CR-V - Mike Taylor and Lia will be who we go with!

HR-V Purchase Experience

We test drove an AWD HR-V, at Lia Honda of Williamsville, Labor Day weekend, but with it being our first exposure to this model, we wanted to try the Front Wheel Drive version. Although one was listed in Lia's inventory, it wasn't at the dealership. Our salesperson, Jacqueline Andrusz, gave us weekly updates on its whereabouts until it finally arrived. We did purchased the vehicle and throughout the process found Jacqui to be courteous, cheerful, respectful, eager to answer any concerns, and working hard to make it as good a buying experience as possible.

Second time around

I don't write reviews but felt compelled to write one for Lia Honda and Mike Taylor, my salesperson for the second time around. I left the dealership almost two weeks ago with a 2016 Honda Civic. I love it and am very grateful for Mike's honesty and advise. I first leased a CR-V in 2013 which was and is a great car but wanted something different. Mike was my salesperson then and this time around too. No pressure from anyone I have dealt with at Lia. I will be coming back in 2019!

Love my CRV

I stopped at Lia Honda to take a look at the CRV. I was meet by Gerald Holmes who treated me with kindness and respect unlike other dealers that didn't take me seriously because I was a women shopping alone. Gerald was informative and patient with all of my questions yet he never made me feel pressured to test drive or to buy the vehicle. I returned 2 days later and purchased a CRV. During the entire process I felt that my needs and concerns were more important then wether or not I bought a car. I would recommend Gerald and Lia Honda to family & friends.

Lia Honda 2016 Honda Accord Purchase by Maria B.

Antoun Ibrahim is the best Sales Rep. that Lia Honda has! He is honest, knowledgeable and respectful. I knew that I had to buy a new car and we have purchased several Honda's in the past from Antoun. He has always given us fair deals with no hassles so I knew I would check out Lia if Antoun was still a sales rep there. I had inquired with another Honda dealer and Nissan dealer and then went to Antoun and my decision was made as soon as Anotoun sat down with us. My husband also inquired about a CR-V on the same day and Antoun helped us make our decision to trade in our Honda and purchase a 2nd Honda on the same day. We are that confident in trusting Antoun with our purchase. He treats his customers with respect and does not act like a sales rep at all. He should have the title of "Customer Relationship Manager" and he should train all the sales reps on how to conduct the sale. We have had so many crazy statements made to us by other car sales and service reps! We usually walk out laughing but instead we walked out with 2 brand new Hondas. Lia is lucky to have Antoun as a sales rep! Antoun also is one of the most knowledgeable sales reps for Honda and this is because he is a veteran selling the Honda product. He can compare Honda features effortlessly to other car makes and models so it is easier to make your decision. He knows his car stuff.

Awesome!!

Thank you Mr Ibrahim to serve us and let us make our dream car come true. I really appreciate it , the service was quick , professional and excellent. It was a pleasure to us do business with Lia Honda.Regards, NCruz

Excellent

I got a great sign and drive deal on Honda CR-V. The whole process took an hour. My friend was very impressed with the speed of it too. No bs great service dealership. Jerome Hodges was great and answered all the questions:) I do recommend this dealer based on my personal experience.

Bad management

They don't honor there warranty and told us they can't do nothing for us brought 3 cars from them and only got one car in system thats bad management.

Very satisfied

Kyle Hatchett was very well trained ,courteous,friendly and helpful during my purchase of the2016 HRV. The entire experience was handled professionally and all done in one visit.

2nd CR-V lease from Lia Honda

I just signed my 2nd lease with Lia Honda for a CR-V. Gerald Holmes was my salesman for both cars. He was super helpful as always. He went out of his way to explain and set up the new technology which I'm horrible at. I had a specific color that I wanted and Gerald drove across town to get it for me. I love my CR-V!

very poor

I just bought a crv with the faulty act actuator pump. after I signed the papers I started the car and heard the noise. I didn't hear it when I test drove it because the dealer knew to warm it up so it wouldn't make the noise. I will try to return the car, if they refuse I will persue the lemon law and hire an attorney if necessary. the dealer assured me that Honda would have a recall and fix the problem in a few months. but honds has known about this problem for many years so they will not fix it.

Super!

Working with Shawn Martin at Lia Honda was a great experience! He was very knowledgeable about the vehicles we were looking at & helped a lot. We are VERY happy with our new Honda CR-V! Would definitely go back and send friends!

Great Experience

Buying from Lia Honda was overall a great experience. The dealership offers a wide variety of cars both new and used. Antoun Ibrahim made the purchase process very easy. He thoroughly explained all details of the car and the purchase processes. He was very friendly roo.

Great service!

This is the second vehicle we have purchased from Antoine at Kia Honda and both experiences have been easy and fairly quick. Antoine even came in on his day off to accomodate us.

Love my Odyssey!!!

I just purchased my new Odyssey from Bill Llamas at Lia Honda. I really love it! What s great ride! Thank you Bill! You have sold me three amazing Hondas! You are always so helpful and honest and knowledgeable. I wouldn't go to anyone else for my Hondas! Thank you so much again Bill for all your help!!!!

Made buying a car easy

As someone who hates the process of buying a new car, Antoine Ibrahim made the process relatively painless. There was no hard sell, just good information and customer service. He made himself available even on a day off to be at the dealership when I could be there and processed everything quickly.

Went in at 9:30 for inspection and drove out with new car!!!

We went in for an oil change and inspection and sat down with Bill Llamas at 9:30 to talk! We worked a great deal with Bill and returned at 3 to pick up a new CRV. My husband and I have been buying CRV's from Bill since 2002 and think the world of him. When he retires, it will be a sad day for the Davis'. He is the reason we come to Lia! Love the CRV!

Great 1st Experience with Honda

This was our 1st dealer stop - we were debating between Honda Pilot & Toyota Highlander. Bill started us off and was easy to deal with - informative but NOT pushy. We fell in love with the Pilot and were so impressed with the vehicle that we decided not to even test drive the Highlander. The next day we picked up the car and Jacquie did a phenomenal job introducing me to all the features on my new car. Can't wait to enjoy all the years in my new Honda Pilot from Lia Honda!!

BEST CAR BUYING EXPERIENCE

Leased my 5 or 6 Honda today, 3rd at LIA HONDA. Shawn Martin was my sales person and I have never been more pleased with a sales person. Such a honest,knowledge guy. Top not-start to finish. 100% pleased with the entire staff and environment and I LOVE my new 2016 CIVIC EX-T. Favorite car I've had so far!

Experience at Lia Honda

Purchased our 2016 CRV at Lia. Sales person Antoun Ibrahim was knowledgeable about the Honda line and provided an actual pleasant experience, which is unusual at a car dealer. He even came in on his day off the day my wife and I were picking up the car, to go thru the various features on the vehicle and even synched our phones for us. I would recommend him to anyone looking into a Honda purchase.When it came time to do the loan agreement paper work, Lincoln Walker had all of it ready to go, and was professional yet pleasant to work with. We were quite impressed with these 2 Lia employees.

Great Service

We are extremely pleased with our new CrV and the buying process. Daniel Mayr provided very useful info and was a pleasure to work with during the buying process and delivery of our new vehicle. This is our third experience buying at Lia Honda and definitely will not be our last!

Lia is not good for you. Be away from them.

If you decide to visit at Lia you are responsible for what will do with you so be careful from Lia Honda Willliamsville. I domt recommended.

Very professional

Antoun Ibrahim was very professional to deal with and helped me lease my first CR-V. I love driving it and very happy with the decision.

"Very happy with the entire experience"

I recently purchased a new Pilot from Lia Honda. I am very satisfied with the vehicle and my salesman Antoun Ibrahim. He made the process easy and enjoyable. When I picked the vehicle up Antoun was very knowledgeable and thorough in his demonstration of the Pilot's features. He was also extremely patient with my 10 year old son's near constant questions and interruptions as he was very excited to "test" all of the vehicles features! This is my third vehicle from Lia Honda and first experience with Antoun. I would definitely recommend buying a new Honda from Antoun and I plan to do so again!

Great people to work with

We went to the dealership thinking about buying a new crv and met with Jerome Hodges. After explaining our need and use for the vehicle, the used car manager, Tim found exactly what we wanted. Both Jerome and Tim were extremely helpful in getting us into our Honda crv and were professional and knowledgeable. This is our first Honda and most likely will not be our last.

Professional and friendly sales associate

Three years ago, I traded in my 8 year old Impala for a CRV that I leased. I loved driving the Honda so when my lease was up I decided to lease another CRV. I returned back to Lia Honda in hopes that Michael Taylor would be able to put me in another lease agreement without any hassles or sales pitches. He was great and later that day I signed a new contract. Michael is always friendly, easygoing, humorous, and straightforward. He is very professional without that in your face approach to sales. I like that in a person and that is why I came back to him. Good guy!

What a pleasant experience.

I just wanted to express my thanks to Lia and Michael Taylor. My experience leasing a car there was so pleasant. I know when I'm in the market for another car this is where I will be going.Sincerely,Marcia Connick

Excellent Service

This was my first experience with purchasing a vehicle (2016 Honda Civic) with Lia Honda after over 30+ years with another Honda dealer in town. My sales representative, Jacqueline Andrusz was very patient with me in taking as much time as needed for me to get to know and feel comfortable with the high tech component of the vehicle. Even after the sale, Jacqueline called me and sent an e-mail letting me know that she was there for me if I needed help. This means a lot to me in the over-all Lia experience. Also, I got a great deal on a trade-in and no hassle. I would highly recommend Lia Honda and be sure to ask for Jacqueline.

Great service

I actually had a pleasant time buying my Honda Fit. Gerald, the salesman, was personable, kind, and knowledgeable. He sold me just what I wanted without trying to push me to upgrade. I would recommend him to anyone who wants an easygoing representative. Thanks, Gerald Holmes.

Lia Honda made it easy

The staff from Lia Honda bent over backwards because we made them work! However, they came through flawlessly. The associate was very patient, gave us reasonable pricing in which we did not have hammer too much. Honda is synonymous with quality and 99% of the vehicles are Made here in the USA. There is always room for improvement so 4 stars for now but we came away happy.

Great experience!

I had a great experience this year when I had to lease an Accord from Lia Honda. My sales rep, Antoun, was great to deal with, offered me a great price and wrapped everything up very quickly. I highly recommend that you ask for Antoun at Lia Honda if you're looking for a new car.

quick and painless

Came in to get a price quote on a new lease and a few hours later, left with a new vehicle. Kyle Hatchett made it real easy to get a deal done.

Very Helpful

Dan Mayr went above and beyond to meet our needs. He is a nice guy and pleasant to deal with.

Excellent customer service

I had leased a car from Lia a couple of years ago, and recently decided to buy a Honda from them. Shawn Martin, the sales associate, was very friendly and worked around my schedule to find me the best car. Shawn was very efficient and worked hard to make sure I had my new car as soon as possible. After buying the car I had a few problems, and Shawn and others at Lia Honda have provided excellent customer service. I have no doubt the problem will be resolved shortly, and I am happy with my experience at Lia Honda.

Excellent Experience

My experience with Mike Taylor was excellent. He went out of his way to find the exact car that I wanted at the price that was right for me. This was the best car buying experience I have ever had. Also Kevin was extremely knowledgeable and made all the paperwork go smoothly. I would definitely buy from them again.

Amazing experience. Effortless and painless.

Amazing experience. Didn't feel swindled, left feeling like I had a great deal. Very personable staff. Recom.mend Gerald. LOVE my new car!!

Routine, oil change, tire rotation and air bag replacement

Always a pleasure dealing with Lourie Bruner. Airbag was replaced earlier then anticipated and she arranged a loaner for me. Oil change and tire rotation are routine. My car was washed before I picked it up, a very pleasant surprise!

Little knowledge and willingness to explain

Purchased a 2016 Honda Fit, although their website gives me an estimate of my trade in and says they will give me $500 more, they were no where as close to the quote. I decided still to go through with the sale and worked with Mike Taylor who said that I wouldn't have to go to any shop to get pictures taken of my car for my insurance because he was going to send everything over to my insurance provider which would by pass me going anywhere to have it done, needless to say after 2 weeks of my purchase my insurance provider informed me they never received them from the dealer and I had to instead go get the pictures done. Also during the time I picked up my new car Mike was trying to show me how to navigate through the cars features and set up my wife's and My cell phone through Bluetooth. We discovered an issue where although my phone was selected as the primary phone and my phone contacts would show, her music would be the only one the car registered. Mike had no idea how to trouble shoot this and went inside for help, no one bothered to help us and he said he would call me back in 2 days and see how we were enjoying the new car and tell me how to trouble shoot the issue so it works properly. I waited a week and still never got a call. Also within the first 20 miles on the car the tire pressure light came on. I called the dealership and they told me I needed to come in and schedule and appointment to have a mechanic look at my car... I checked the tire pressure and realized that they were all 6lbs over filled, so I made the necessary adjsutments to my tire pressure and 20 miles later the tire pressure light stayed on. I called Lia again and they told me to make an appointment, trying to avoid making an appointment I found through Youtube how to re calibrate my tire pressure sensor and never had a problem since.... I did receive a call back from Mike Taylor 2 weeks after I bought the car and he said I needed to make an appointment with the mechanics for my phone issue.... Needless to say I love my car but I was not a fan of the lack of follow up and or assistance from this dealership.

Customer Service

My check engine light came on while driving to work. After immediately driving to the Honda dealer, Lourie Bruner took immediate action to get my car into diagnostics. She arranged for Ray to take me to work. Knowing I had a flight to catch, Lourie notified me when my car was repaired and even sent Ray to pick me up right away. I made my flight and had my car back. Lourie and Ray are real assets to Lia Honda and they display excellent customer service.

Last Minute service

I called Lia, hoping that I could get an appointment. I was told on the phone that they weren't too busy, but to just come on in. Once we arrived, Ryan Boland took us right into the service department. We were able to get our service taken care of quickly and efficiently. It was a wonderful experience and being accommodated without an appointment was extremely appreciated!!!! Thanks!!

We highly recommend Lia Honda and Antoine Ibrahim

Our family has bought 8 Hondas in 9 years from Lia because of their honest, sincere , friendly service especially from Antoine Ibrahim and Robin Greenwood. We will not hesitate to come back for #9. John and Lois Riccardi

Purchasing my 2016 CRV

When buying my new car there was no question we would return to Lia Honda. We called Antoun Ibrahim whom we purchased two previous cars. He is professional, hard working and will to work with you to present any offer to management. We got a good deal on our trade ins and were treated with kindness and respect. Lia Honda, Antoun and Emma, the Lia Honda mascot, make car purchasing a pleasant experience.

Great Experience at Lia Honda - thanks Antoine!

I would like to say what a great experience I had with Lia Honda today and specifically with Antoine Ibrahim as my sales representative. This is the fourth car I have purchased with Antoine and I walked in today and picked out a car and drove away in 2 hours. Not only did Antoine provide me great customer service but he also took care of my needs and brokered a great deal on my behalf. I now have a brand new Honda Accord LX sitting in my garage and I could not be happier thanks to Antoine. I would recommend him to anyone who is looking for a simple, direct experience in purchasing a car.

Great service

Ask for Antoun Ibrahim. Real nice guy. Knew his stuff. Didn't pressure us to buy. Gave us the price we wanted. It was the easiest car shopping experience we've had. Thanks Antoun!

Kyle hatchett was great. Highly recommend him and lia honda

Prompt and reliable service, worked to get good deal. The transfer of plates was quick and efficient. All in all a positive and easy experience.

My new car

Very happy with Antoine. He made sure the undercoating done was perfectly, set up my Bluetooth, and made sure I knew how to operate everything before I left the lot. He was a great help and said that he treats all his sales like it was his own car

Mike Taylor has sold me many cars and I am pleased

I have been a customer of Lia Honda for 25yrs. Mike Taylor has sold me many cars over this period of time, I have been pleased with his non pressure sales style, his assistance in getting a fair deal, and his knowledge of the cars he sells. The service department has has always provided quality repairs and friendly service.

My test drive .

My test drive with Jackie Andrusz, was a very comfortable experience.Jackie was very informative knowing in detail the operations of the Honda CRV, and answered all questions which I had in a very knowledgeable, yet easy to understand manner. It was by far the best experience I had at about eight various car dealerships I visited , and. was in part because of Jackie, that I eventually purchased a Honda CRV..

2013 Honda CRV

We just purchased a 2013 Honda CRV. Our salesperson was William Litton and he was outstanding! He made the entire process smooth and enjoyable, and I would highly recommend him if you are shopping at Lia Honda in Williamsville. He is knowledgeable and friendly!

Winter ready

Brought in my Honda Pilot for a pesky tire leak. They diagnosed a poor seal and fixed it. They also caught an outdated inspection. Thanks for saving me from a ticket??

Lourie Brunner made all the difference

I generally don't go to dealers for repairs. They often feel impersonal, dishonest, overpriced and they seem to charge you for every little thing. I came because I had a problem with a repair that they did less than a year ago that had previously been covered under warranty. They fixed the problem at no cost, and Lorie worked with me in such a great way that I returned to have another job done. She gave my kids all kinds of treats, and the work was done quickly.

Very good experience

I was at lia with my daughter for a safety recall on her car and while waiting for the service to be performed, I started talking to Mike Taylor in general got on the subject of my lease of my 2013 Honda Accord which was expiring in April of 2016. He took some information and came with a payment that was less than what I was paying on my 2013 and 5 days later I am driving a 2016 Accord. Mike was very professional and not pushy. I would definitely sent friend to see Mike. Thanks Mike Alan and Natalie Paul

Excellent service

Excellent service I took my car into a Lia Honda of Williamsville the other day and it was pulling in I can't get an appointment with The other Honda dealerships for a couple weeks. Just to my get a quick alignment check. They got me right in and let me know that my alignment was lightly out and that my car would need a alignment.

In and out in quick order

Mike Szymanski handled arrangements for the software update on my 2013 Accord in a competent and efficient manner. My car (and me) were in and out of the service dept. in an hour, and the service included checks on fluids, tire pressure and a list of other essentials.

Buying process

Gerald Holmes was absolutely wonderful. He has a great knowledge of what vehicles you have and works to assist you in reaching your needs in a vehicle. He returns phone calls promptly and courteous. He is the best I've seen in the business, and I've bought and leased cars and trucks for over 40 years. Kevin Cornell was very helpful. I have never met anyone as knowledgeable about finance, warm, friendly, and courteous as Kevin. WE are now a Lia Honda family, and wouldn't go anywhere else for a vehicle. Best experience I ever had at a dealership.

Antoun is Fabulous

This is our third car purchase from Antoun Ibrahim and yet again he made buying a new car easy and enjoyable. He worked with us to find exactly what we wanted for options, color choices and price range. It always feels like sitting down to chat with a friend instead of getting a hard sell by a salesman. This Civic is by far the most comfortable one of all and doesn't let you know it's the "base model" because it has so many features and is simply a quality car. I recommend the car, the dealership and Antoun to everyone interested in a new car.

WILLIAM LITTON WAS VERY HELPFUL

WILLIAM LITTON WAS VERY HELPFUL AND NOT YOUR TIPICAL SALESMAN. IT WAS A PLEASURE DEALING WITH HIM AFTER VISITING 6 OTHER DEALERS THAT DAY. OUR NEXT NEW PURCHASE WILL HAVE TO BE WITH HIM AND NO ONE ELSE.

Great Honda Dealership

Our son just started College and we were in the need of a third vehicle. We purchased a 2011 CRV from Mike Taylor at Lia Honda and hoped he would still be there because of the great service we received back then. Mike is still there and we just recently purchased our second Honda from him. Mike was awesome to work with and made the process very easy and enjoyable. No high pressure tactics with Mike or Lia. He took the time to go over the end of year specials and different interest rates which helped us decide on what vehicle to get. This time we went with a 2015 Honda Accord and are very happy with the selection. Hopefully we'll see Mike again the next time we need another vehicle.

Pleased with service

I would like to share the excellent service I received when I had my car at Lia on 8/26/2015. The service advisior is outstanding .Lourie Bruner is always a pleasure to deal she is helpful ,gracious and always answers any questions about the service and makes sure the customer is satisfied. Thank you

Great service

Very pleasant experience sales consultant was Gerald Holmes .Every request I made was fulfilled in my buying process

Great sale from Gerald!

I purchased a car from Lia Honda recently, a 2015 Honda Fit, and I could not have been happier with the process. Gerald was my salesman and he was truly incredible. At no point did I feel rushed, pressured, or forced into a decision. Gerald was very honest and upfront about everything. I felt like I was dealing with a friend, not a salesman. The facilities were beautiful and I felt very at home. I will definitely be purchasing all of my cars in the future from Gerald and Lia.

Outstanding Salesman

I recently purchased a 2015 Honda Civic from Lia Honda. The salesman was Antoine Ibrahim. He deserves a 10 star rating for his professionalism, knowledge and patience with helping me purchase my new car.

Senior Service

In and out NY State Inspection with free Multi-Point Inspection. They took the time to tell me about vehicles that aren't driven that much, since I'm retired. Fluids sitting still throughout the year can be just as damaging as vehicles used everyday that burn up fluids. So I'll get e-mail reminders and coupons to help me avoid problems. Great Service Staff !

2012 Honda CRV service visit

Service advisor Lori Brunner did a great job of taking care of the routine maintenance on my 2012 CRV. Would also like to thank Gerry Genova, (Service Manager), for taking care of the financial portion of this transaction. Gerry did not even hesitate when I showed him the pricing of another dealer trying to get my business. Both of you; a job well done.

new service advisor

at my last visit to the service dept, i met and was impressed by Paul Vandenbergh.He was very helpful and listened to my problem.He took great care and called me at home to let met know of the status of the part they had to order,Could not ask for better service Len Rosokoff

car service

Lourie Bruner is as always so friendly and knowledgeable. She always greets you professionally and keeps you up to date as to what is going on with your car service. Always an enjoyable experience:)

Antoine Ibrahim, excellent professional.

Everything happens for a reason! Looking for a Honda CR-v destiny has wanted to know Lia Honda and especially Antoine Ibrahim, his professionalism and honesty are invaluable, more than the satisfaction for their hard work and attention, I recommend Lia Honda, Antoine and Kevin to anyone looking for this excellence. Eternally grateful.

very happy

recently I purchased Honda ridgeline, it was by far the best buying experience. William Litton was very professional and helpful, it was a pleasure to deal with whole staff including steve and tim. this my family's second Honda, probably not our last. thanks again

I rarely write reviews, but Lia on Transit was outstanding!

I cannot say more about the exceptional treatment I received in purchasing my new CRV-EX (with navigation system). I thoroughly researched this car online, so I knew precisely what I wished to buy. Then I went to all 3 local dealerships that had the car on the lot, so I could get a test drive and to see what they could offer me. The car itself was the same in all cases, except for color, so my decision was based on the dealer qualities below:* integrity (no games or false pricing / financing numbers)* knowledgeability about the vehicle* sincere interest in meeting my needs, NOT THEIRSOn all counts, Lia gets a SOLID 10, while the other two get composite scores of BELOW 5.If you are looking to buy a Honda, go straight to Lia.

Love my SI

My salesman was great his name is Shawn Martin.... My husband and I loved the car & our shopping experience so much he went back the next week & traded in his Accord

Top notch facility! Great customer relations!

Paul Vandenbergh was a pleasure to work with! The time for the service was about 15-20 minutes longer than stated, but other than that everything was great?

Customer Service

I was in for some car repairs for my CR-V. Being my second visit in 2 weeks, I was not real happy. Lourie Bruner took care of me and was very patient with my concerns. She explained everything that was not dealt with before and I am very satisfied with my experience. I will be sure to find her next time I come in. I give praise to Lourie at Lia Honda.

Purchased a used CRV

Purchased a used CRV. I know they are pretty in demand so unfortunately they had the upper hand on the dealing. Made a fair purchase for market but still too much for a 10 year old vehicle. I guess Hondas do hold their value. There were a few issues when I purchased it with service. I was patient and they took care of everything so now the CRV is good for the kids to use. Good overall experience but put on a few pounds eating the free ice cream bars in the lobby and they aren't the cheap ones either!

Good, friendly service

Tom Wirth provided a friendly welcome and informative diagnosis for our 2004 Pilot.

The biggest waste of time with a very arrogant dealership

Back in sept of 1997 my mom purchased a black Honda Accord lx from what was then Honda village. The dealer that help us everyone reffered to as Robert JR. After over 100,000miles and nearly 20years I decided if mom couldn't buy a replacement I should. I figured why not return to the same dealership since it went so well before? Unfortunately the place has not changed for the better. It's full of the typical corporate garbage and has total disregard for people. All while insisting customer service is important to them. Michael Taylor was the only person I still recognize there. On 6/3/15 I went in and was greeted by Gerald Holmes. I spent a good amount of time looking over the inventory picking two cars that interested me. All while being questioned by Gerald "what do you do, who do you do it for, tell me about your family, what you need the car for"? So annoying Then I went on a test drive. While on the drive Gerald told me the sales manager would be willing to negotiate with in reason on the white car. Once we returned to the dealership I asked to examine the car on a lift for rust and such. I was then told its closing time but if I returned tomorrow he would be certain to be there to help me out. I reluctantly agreed to come back yet another day. I returned on 6/4/15 and was greeted by Shawn Martin who said Gerald asked him to help me. Wow! I guess I wasn't important and they didn't want to sell me a car? Shawn got the car on the lift I carefully inspected it and determined it was a decent used car I wanted to buy. Shawn sat me down and went to see the sales manager. I then over hear them discussing how "well versed I am at buying cars and he buy cars". How funny they think I'm a wholesaler. Shawn then instantly returns with a quote for sticker price, plus taxes and fees. How insulting! Since they were being unreasonable I did the same and made a offer. Once again Shawn went over to the sales manager and returned instantly. This time no counter but a "no thank you" it was pay sticker or else! two days wasted on their foolishness. They were so paranoid because I was an educated comsumer they didn't sell a car they have been holding since April. Warning if they are this paranoid about you knowing how to select and buy a good car clearly they are hiding something?? Robin Greenwood (general manager) and Chris Michienzi (sales manager) why didn't you just look up my address and clearly you would see my mom's service history and purchase record from the old accord? You'd clearly see us. As for your claim of me buying cars yes I've purchased and restored cars from the 1960s and I'm very educated in the area. I currently own 4 and played with cars my entire life. But I'm certainly not a wholesaler as you've suggested. But now I can assure you me and my mother will not be customers of Lia honda. I've never been so insulted. Sincerely T williams

New car purchase experience

Purchased a 2015 CRV from Lia Honda and had Donald Kassidy as our salesman. He was personable and professionable at the same time. He answered all our questions about the vehicle and finances that I needed to know to make sure that the car was a good choice for our family. We were fortunate to meet him because he walked use through an experience that could have been painful and confusing yet turned out to be painless and easy. We left with a new purchase and a sense of confidence that we got a great deal ! We would recommend him to anyone for a great experience at Lia Honda !

Effortless Purchase

I've purchased 9 Honda's over the past 30 years, the last 4 from Mike Taylor. Mike's a pro and makes the car purchasing process a pleasure. I highly recommend him and Lia Honda to anyone interested in looking at a Honda.

New car buying experience

We recently purchased a new Honda CRV. This was our second new car purchased from Lia Honda in less than a year. The quality of service we received from salesman Antoine Ibrahim and Financial Manager Steve Celano was truly exceptional.We will continue to recommend Antoine Ibrahim and Lia Honda to family and friends.Medard and Karen Lisiak

Lease of 2015 Honda CR V

I would like to thank Antoun Ibrahim for his time and his great contribution. Antoun is a very knowledgeable, professional and loyal to his customers. He is an asset that should be added to Lia Honda dealership and the organization in general. I would not hesitate a minute to recommend Antoun and Lia Honda to my friends and relatives.

Michael Wright

Mike Wright has been taking care of both our cars and we are very comfortable that we are getting the best possible advice and service. He is a great asset to Lia!

Service department is excellent

I would not hesitate to recommend the williamsville Lia Honda Service Department, and this is primarily due to Michael Wright. He is always pleasant, accommodating, and honest in his evaluation of the work requirements. On a few occasions since purchasing a used vehicle from this dealership, I have stopped by without an appointment to ask a question or for a minor adjustment. Michael and his crew always took the time to answer my questions and resolve any issues, regardless of how busy they were. I truly appreciate Mr. Wright's positive and patient attitude and his exceptional customer service.

Good Experience

Mr. Micheal Wright is knowledgeable, honest, helpful, and an asset to Lia Honda. I feel comfortable letting Lia Honda service my car because of people like Mr. Wright.

Excellent services with Mr. Michael Wright

In contrast to any of my experience with the world, to have my car checked at the Service Department at Lia Honda is something I don't have to worry about because Mr. Michael Wright is there. Nowadays, it is very hard to meet a person like him. Mr. Michael Wright is always patient and extremely thoughtful, and he considers how to take care of the car from the customer's standpoint, both money-wise and safety-wise. With tremendous attention to details, he always shows you clearly the conditions of the car and exactly what has been done in the service. Straightforward in approach, honest in advices, and sincere in attitude, he is the person who would send you off with a better conditioned car and with a peace of mind. Thank you very much, Mr. Michael Wright.

Positive Outcome

Overall positive experience. Past experiences with car dealers have often been negative but my first experience with Lia was different. None of the secretive wheeling & dealing. Up front. Great customer service. Thank you

A Satisfied Customer

Don Kassidy of LiaCars - Williamsville provided me with caring service. He was knowledgeableand sensitive, He laid out all options for financing. He trusted me for a trial drive, He was professionalyet very neighborly. I felt relaxed and comfortable. The staff was hospitable..The show room was attractive and inviting..

Purchase of Honda Accord LX

Don Kassidy was courteous,friendly easy going.This was the best experience I had buying and trading in a vehicle.No game playing....very happy with my new car.Am a repeat buyer and love my Honda!Definetly would recommend Lia to anyone considering buying a Honda.

Inspection service

Mike Wright, the Service Assistant Manager, was courteous, professional and a pleasure to work with. Service was prompt. Brad, the technician, is professional and very knowledgeable. Always trust him to work on our vehicles.

easy quick purchase

worked with Antoun Ibrahim he was easy to work with and made for a fantastic expereinceI had a bad service experience with this dealer many years ago. Glad I went back as Antoun was great to work with

great service

Michael Wright is always very very helpful and nice when I got service from Lia Honda. My car had some vibration after tire changed one month ago with the other service advisor. Michael did a careful drive test and find the problems. And later fixed it. Thank you Michael.

Great experience

My car was in for routine maintenance. I was treated VERY well by the entire staff from the beginning of the write up until the completion of the service. When the service took only slightly longer (10 minutes) than estimated, the service person was apologetic. In fact, he came to me prior to the end to let me know that the service would take a little longer and explained why. I also had NO problem scheduling an appointment quickly and to meet my schedule. Just an outstanding experience.

Liam Honda Service Review

Laurie Brunner always takes really good care of us and our Honda Fit.

oil and filter change

Worked with Michael Wright this visit. As always, fast and courteous service done within the time specified. Went over the maintenance check with me, only suggested replacing air filters which is one of the service items I do myself.

Very impressed....

Lorie Bruner was very helpful and proffesional in letting me know the issues with my 2005 Pilot. Made me feel comfortable, and no pressure in any way.

Lourie Bruner

The service and respect I received from Lourie Bruner at Lia Honda was impressive. I truly enjoyed having my service done there on 3/21/2015. It's always a pleasure doing my business at Lia Honda. Great customer service lourie.

Oil change and tire rotation

Michael Wright was excellent. He was very helpful, friendly and courteous and made my first time experience at the dealership prompt and easy. Thank You!

Great, quick service

Michael Wright is always very helpful and friendly when I get service from Lia Honda. He remembers my name and never insults my intelligence. For this service visit, I thought I would not be able to have the work completed in a day, but Lia made sure my vehicle was ready when I was ready to get it.

Service was quick and efficient as it usually is.

I have dealt with Lia Honda for 11 years and when I pull into the service area Michael Wright is always there to greet me with his friendliness and courtesy. He explains what work will be done and approximate cost. He also shows me to the waiting room to enjoy a cup of coffee. Service is always A#1

GERRY GENOVA

ON A SCALE OF 1-10, GERRY IS A 15. AS ALWAYS, I AM VERY PLEASED WITH THE SERVECE AND SATISFACTION HE GIVES TO ME. THANKS, GERRY, JOSEPHINE PORTO

our first honda

pleased with the help we received choosing a new vehicle from antoun Ibrahim. he explained everything thoroughly.after having vehicle 3 weeks I am very pleased at how it drives.

Outstanding service !!

Worker with Lincoln Walker. He listened to what we were looking for and delivered exactly as he said he would. He was a man of his word and exceeded our expectations in every way!! WE recommend him without hesitation !!Don & Marlene Crimmen

Gerald Holmes! Outstanding distance tech support!

My hands free link was not operable however Gerald walked me through the process of successfully resolving my technical problems.Not only did Gerald resolve my problem (without needing to drive to Lia Honda) but the experience was educational in that it amplified my understanding of technology. Lia Honda is fortunate to have an employee with Gerald's masterful ability as a problem solver.

Fast Oil Change

I've been leasing my Civic through Lia . Excellent customer service. My oil change/maintenance is taken care of in a timely manner and I always feel like I am an appreciated and valued customer. Bill is an awsome sales person!!

Leasing a Honda Civic Si - April 2015

Great Experience leasing my new 2015 Honda Civic Si at Lia Honda of Williamsville. My sales consultant Kyle Doherty was awesome! Kyle listened carefully & respectfully to what I wanted in my next vehicle and helped me find the car of my dreams! I highly recommend Kyle if you're looking for a new or used car. I appreciated his honesty and I know I was given a great deal.

The best.

I've been leasing my CRV through Lia for the past 4 years. Excellent customer service. My oil change/maintenance is taken care of in a timely manner and I always feel like I am an appreciated and valued customer. Would never go anywhere else. Michael Wright did a wonderful job and I appreciate the time he took to explain the process to me.

Great experience!!

My service person is Michael Wright...He is always professional in his demeanor, patient and accommadating.The facilities is always clean. Waiting room is comfortable,with excellent popcorn!!!!

Great, fast service

Brought my vehicle in for a non working window washer. Great customer service from Robert Mcdermot who quickly diagnosed and explained the problem which was repaired fast so I was on my way.

Service Review

We recently had our car serviced at Lia Honda. Our Service Writer, Michael Wright, did an excellent job, as always. He has been taking care of the service needs for our vehicles for the past 5 years. He is always pleasant to deal with, responsive to our needs, and makes us feel as if we're family. He thoroughly explains what is going on with our vehicle, and alerts us to upcoming maintenance items. We have complete trust in Michael, and are confident he is looking out for our best interest. We hope to continue working with him for a long time.

Transmission flush & inspecion

I have been servicing my Honda Odyssey(s) here for over 10 years. Excellent service and advice from Lia Honda and Mike Wright. Work is done in a timely manner every time.

CRV EX-L Purchased 1/29/2015

All 4 local Honda Dealers had the same retail price within a 100.00. Lia was able to get more for my trade. Simple buying experience without any hassle or pressure.

amazing experience!

Lia Honda was an amazing car buying experience! Right from the beginning everyone was friendly, kind and bent over backwards to help out. I shopped at other Honda dealerships and the experience was awful to say the least. However, Lia Honda renewed my faith in the car buying industry. I will come here time and time again! Thank you for a great experience and a wonderful car!

oil change was terrible

oil change took 2 hours (with appointment), they didn't even rotate my tires (or ask me) and mandated synthetic oil (without advising me). they also charged me $10 for an inspection for a leased vehicle. cost was $55. HORRIBLE service. NEVER AGAIN. and am back to Ray Laks where I should have when in the first place.

THE ONLY DEALER I WILL DO BUSINESS WITH

Great dealership friendly staff good service and good pricing.I take my Toyota and Honda to this dealership for their $39.99 full synthetic oil changes. Can Beat it

Good service, great deal

Just purchased a used 2012 Honda CR-V at Lia. We worked with Antoine, who not only got us a great deal, but was knowledgable and accommodating. This was my first experience buying a car from Lia and I would highly recommend this dealership and salesman.

Great Honda Dealership

Don Kassidy at Lia Honda of Williamsville was the best car sales consultant I have ever purchased a car from. Easy going and not high pressure, he made my experience in buying a pre-owned 2011 Honda Odyssey EX a real pleasure. Have brought many vehicles over the years, and this was the first time I drove away feeling good and not worrying what I missed. It was a real pleasure dealing with Don!!! I have 49 years of experience in buying cars, and this was the best one.

Constustion

Antoine was very knowledgable, had an answer for anything we needed to know. Would recommend him to anyone who needs a vehicle.

New Honda Accord Owner

Mike Taylor is the Best. Bought a New Honda Accord from him and the experience was great. Great car for the money.

Lia honda fit ex 2015 lease - wonderful experience

I am a new professor at ub and needed a car quickly. Even though i had credit problems from previous student loans, lia honda helped me out immensely and got me a lease on a new honda fit that i could afford. Overall, fantastic experience. Much better than i could have imagined! Definitely recommend them.

Love my car!

Excellent service and very down to earth employees. I had a wonderful experience and will be back when my lease is up

Gerald sales rep

Gerald was a very awesome sales rep.. Gerald was so respectful and compassionate. Thank you Gerald for all your help. You are the man!!!!!!!!!

Super salesman! No pressure and a lot of knowledge

Best car buying experience I have ever had. William Litton is a knowledgable salesman, very friendly and goes out of his way to help. This is the second time I came to Lia Honda to purchase a vehicle. It's easy and fast. I recommend the car buying experience to anyone. Thanks Will!

Debbie

I love working with Antoine. I worked with Antoine in the past and came right back when needing my new car lease. I have been calling regularly to negotiate the best deal. Antoine always answers courteously and is ready and able to help. He made my deal for my Accord happen! I will recommend Antoine to friends and family.

Poor Service Department

I recently brought my 2010 Honda CRV in for an oil change and inspection. I chose Lia over Ray Laks because my husband just purchased a Pilot from there and the sales service was wonderful. Sadly, I did not have the same experience with the "Award Winning" Service Department. First, I was charged $45 for an oil change, even though your website advertises an oil change for $29.99. No where does it say, "must present coupon to receive discount." Furthermore, my vehicle was not even washed after spending $45 on an oil change! Perhaps I've just been lucky in the past, but my vehicle has ALWAYS been washed after receiving services from a dealership. Needless to say, that was my first and last experience at Lia Honda.

New Accord

Had a great experience leasing my new Accord! My sales guy, Antoine Ibrahim was great to work with and he had me in and out as I requested.

Honda fit LX from Antoine

Antoine helped us get a 2015 Honda fit LX. My wife and I came to he dealership knowing that they only had EX models in stock. We liked the Fit but were more than happy with the LX trim level. With some work, Antoine was able to find an LX for us to take home within 3 days!

New Honda Civic lease

I am now the proud new leasee of a 2014 Honda civic sedan. I am extremely satisfied with the service here and the dealer, Mr. Ibrahim offered me an astounding lease deal. I am very happy with the new car and the leasing process was seamless. I highly recommend Lia Honda to anyone searching for a new car.

Great car buying experience

William Litton was not only a great salesman and gentleman, but he really did a great job teaching me about the Honda CRV. I appreciated working with such a fine man , and I will recommend him to others.

New Honda CRV

Just purchased a new 2014 Honda CRV today - This was probably the least stressful experience I ever had buying a new car. The salesman - Lincoln Walker - was great and answered every question I had abut the car and the deal. I am very pleased with the price of the new car and the amount for my trade-in. This dealership is one of the best I have ever done business with. The entire place looks immaculate, even the service area. Everyone I dealt with and met was great. Will definitely come back here again for my next Honda.

I will be back!

William Litton did an awesome job! He was very personable and helped make the process exceptionally easy. I love my new car and would definitely recommend William and Lia Honda to my family and friends.

Happy Camper!

I really appreciated the ease of the whole car buying process, the guys at Lia were very friendly and took great care of me. Got my new wheels same day!!

My new HondaH

I love the guys at Lea Honda in Williamsville, New York. William Litton and the guys are very professional. They made the process easy and stress free. I will always buy my cars from them and would recommend them to anyone looking for a new ride!

Psychologist and University Faculty

Wonderful service and salesman- definitely would recommend to others!

Jim & Chris

We have purchased a car from Antoine previously so we were happy to return to him for the purchase of our new vehicle. We were extremely pleased with his professional and personalized manner in taking care of us. Antoine made sure we got a very good deal on this purchase.

My first honda, recommended by my niece

William Litton was very knowledgeable and made the whole process easy. Very excited abou my twilight blue crv!

Doorman

.Antoine was great. No hassle car shopping. One stop and we bought. Antoine grave us the price we needed to get us into the car we wanted. We will be back in the future. Thank you for a great buying experience.

Dr Retired

Great experience ,this.is Our second or third from Antoine

2014 CRV

Very satisfied, excellent service and comfortable lease trade with dealer and sales person, William Litton. So excited for my new ride:)

Great Honda deal

It was a wonderful experience at Lia Honda, and Antoine was an excellent sales person. This is my third car from Lia , and I always get a great deal. I highly recommend Antoine and Lia Honda!

Mrs. Denise Czajkowski

Overall an easy and pleasant buying experience with Antoine Ibrahim.

Philip

Antoine Ibrahim made buying a vehicle a very positive process. I felt very comfortable that I was getting the best vehicle match for financial and transport needs. He is very knowledgeable, congenial, and overall very professional. I would highly recommend him to others and I have many times.

Great customer service

Antoine is a very patient and thoughtful sales person. He dealt with all my questions regarding my Honda. The purchase was very professional. Antoine has provided my family with excellent sales advice and Lia has been terrific service my family's Hondas I heartily recommend Antoine and Lia!

Repeat offender

Never repaired. We are buying our third Pilot through Lia Honda with Antoine Ibrahim.

Lia Honda of Williamsville NY

Excellent, professional, friendly service. I have been a customer for 2 years and have always felt appreciated and well taken care of. Great dealership and fantastic customer service A++

Pat Battaglia

Antoine Ibrahim has excellent customer interaction. i have experienced his knowledge in the lease of four consecutive Hondas. his honesty, knowledge, sincerity and friendliness keep me coming back.

Great salesman!

Antoine was very helpful and patient with us as we decided what vehicle to purchase. Very easy to work with!

experience at Lia Honda

I wanted to say that I had service done at Lia Honda and Patrick Kotlewski was a great help. He advised us to buy a CRV to begin with and then we had a small issue with wipers and he took care of it without question. Great service, Great Dealership. Also, we worked with Steve C to lease our CR-V and he was awesome as well. Thanks

Very satisfied. Great service

This was my first time buying a car and I cannot the experience being any better! Antoine of Lia Honda was extremely friendly, diligent, and efficient. I felt totally comfortable in my dealings with him. If you are a first time car buyer I highly recommend Lia Honda and ask for Antoine! He truly makes your buying experience great!

Elizabeth Y.

The process of purchasing my new Honda Civic was enjoyable. Antoine was very knowledgeable, friendly and we felt he was very trustworthy and honest! We would definitely recommend him to family and friends!

Carrie

I always have a great experience here at Lia Honda, which is why we are on our 5th Honda!!! Excellent sales and service departments! I always feel like we get "special treatment" but I know that this is how everyone is treated! I always leave the dealership happy whether buying a new vehicle or getting it serviced!! Thanks for being the best in WNY!!! Antoine Ibrahim is the most wonderful salesman and aims to please! Thank you everyone!

Great experience. Again.

Just leased my 4th car from Lia Honda. Our sales person, Antoine, is a real pro. Made everything painless. Love this dealership!

Great Experience

The staff was very helpful and attentive each time I visited while making my decisions with buying my first car.

Bought their last Honda Fit over the weekend.

I visited the Lia Honda dealership this past weekend to see if I could afford a newer car than my aging 2008 Honda Civic. I had received a voucher in the mail offering me (possibly) a trade-in value of up to $7,925 for my vehicle. The salesperson I worked with is Dave Hoeflich, and he did a great job of assisting me through the process to determine what I could afford and which vehicle would meet my needs. We discussed the voucher I had received and possible replacements for my car. I test drove a 2013 Honda Fit, the last one in their inventory, and liked the idea of owning a wagon and driving a car with a higher seating profile than my Honda Civic. We negotiated a lease and I am now leasing the 2013 Honda Fit. I appreciated the efficient way that the Business Manager, Ryan, handled all of the paper work. I appreciate the service my cars have received, since the first time I brought my 1995 Honda Accord in for service in 1997. Michael Wright is 'my' service guy and I find that he is trustworthy and helpful and I do appreciate the information he gives me each time I have brought my car in for service. Lia Honda has been helpful to me over the years and have provided me with the right car at a price I can afford. I am grateful, and have recommended that other people consider buying a car there, too.

Love Lia Honda

I am not a fan of the whole car buying process! But Lia Honda and my fabulous salesman Lincoln, made the process a whole lot easier!! We test drove many other SUV's at many other dealerships and this was by far the best dealer and best salesman we dealt with!! From the warm greeting we received the moment we walked in, we never felt like we were in the way or a hassle to anyone. Lincoln's relaxed personality and friendly demeanor immediately put me at ease. His knowledge of the CR-V and other vehicles was great. His follow-up was perfect! We also had our young daughters with us and they were made to feel welcomed too. Thank you for making this such a positive experience!!

Great service

Antoine was great. He made the car buying process so easy. He is very pleasant and is willing to work with you so you can try to obtain the car YOU want. I will definitely recommend him to others.

Dennis sears

antoine and Dan everything went very well. we are pleased with all aspects of the deal.

Liz Falbo

Antione was very good. I appreciate everything he has done for me. This is my 3rd vehicle with Antoine at Lia. Liz Falbo

Honda CRV

As a first time car buyer, Antoine did an excellent job in advising me and providing me with the right vehicle, the Honda CRV, to meet my needs. Based on this experience, I would refer anyone to purchase a vehicle with him. His kindness, understanding, and professionalism was greatly appreciated!

1HappyCamper

Great Customer Service, attention to detail of what we needed and wanted , and of paperwork made the purchase of our CRV a joyful experience. The CRV hasn't needed a repair yet but I am confident in the repair shop based on speaking with the mechanics. The shop and Sales floor were clean, bright, and everything at Lia Honda were professional.

oil change

I went in for an oil change on my 2012 Honda Civic. I was greeted and signed in on tome by a friendly mechanic. I waited in the sitting room that was stocked with beverages, magazines, news papers and snacks After waiting the designated time, I was checked out and all my questions were answered. Very efficient and friendly operation

ALL GOOD

VERY GOOD JOB. EVERYBODY WAS REALLY GOOD HERE. STEVE G OUR SALES PEOPLE WAS TERRIFIC. RYAN IN FINANCE WAS VERY VERY GOOD TOO. THANK YOU

Miss Mary

Lia Honda had a good price on the internet, good customer service on the internet and in the showroom, and they gave me the best price among several dealers. Antoine Ibrahim was great. He was knowledgeable and very nice, he took great care of me and gave me a great deal. Jacob tangle was also a good internet contact.

Very Happy

This is my 2nd purchase from Lia Honda of Williamsville. On both occasions, I had a very good experience. Both Dan & Ryan were very helpful & knowledgeable & made the process very easy.

Happy with crv

Honda crv s are the best. Had one for 12 years. Looking forward to another 12 with this car!!! Antoine was very efficient and I was pleased with working with him.

Used 2011 4/5/14

From the moment walking in the door, my daughter and I were made to feel at home. Will and Ryan made my car buying experience enjoyable. I would recommend Lia Honda to anyone, good pricing and great service!

Great Dealership

Great place to buy a car ! Knowledgeable friendly staff Ask for Antoine when buying a new car, extremely helpful.

GREAT SERVICE. THE SERVICE EMPLOYEE WAS VERY CONCERNED...

GREAT SERVICE. THE SERVICE EMPLOYEE WAS VERY CONCERNED AND HELPFUL WHEN DISCUSSING THE FOR WORK THAT I WANTED DONE AND THE TIME THAT I WANTED TO PICK-UP MY CAR. I HAVE BEEN A CUSTOMER FOR MANY YEARS.

2010 Honda Pilot

Antoine at Lia Honda in Williamsville was great to work with.

Alicia Liberto

Excellent and thorough service! I am confident I'm buying a great quality vehicle and would recommend their services to everyone.

Ms. Perfect

As a mom who works full time it is extremely difficult to find time outside of our daily routine. We contacted several Honda dealerships and Lia Honda was by far the most efficient and easiest to work with. Our salesman Antoine worked with our budget and meet our needs!!!!!!

Lia Honda Excellent Service

I recently just purchased a 2012 Honda Civic, and I had a great experience. Gerald Holmes is a great salesman, knowledgeable about the car, great customer service, and made it a great overall experience. Defiantly would recommend Gerald, if you are looking for a car. Gerald got us a great deal, great guy, great salesman, really great customer service. Fantastic job!

Tony Roberto

Mike Wright, Service Advisor, was very thorough and explained the repairs done to my 2006 Civic. Brad, my technician, brought me out to the service bay to explain the repair that was needed to my right side inner tie rod that was loose. These gentlemen are very professional and I love doing business with this service department and their Service Manager Dave Hoffman.

Keeping my Pilot Running Well

These folks have been performing quality service on my Pilot for 10 years. It is a pleasure to work with Mike Wright.

Very Happy with Lia Honda of Williamsville

I had an amazing experience at Lia Honda of Williamsville!! Gerald Holmes helped me every step of the way. He is professional, patient and kind. You can tell that Gerald loves his job and he really made my lease/purchase experience the best ever. His product knowledge and technical advice really helped me throughout the whole process. Along with the finance team and Robin Greenwood (GM), I am truly satisfied with my beautiful 2014 Honda CRV. I felt like family at Lia Honda of Williamsville and they have gained a customer for life. Amazing dealership, fantastic team and I know that I made the best decision with my new Honda. Thank you for a wonderful, educational & fun experience!

best dealer by far

we shopped all 4 dealers in the area we had the best experience at Lia with our salesman Antoine, He treated us with respect ,very honest gave us the best deal without going back and forth 20 times. We will definitely return to Lia Honda and deal with Antoine Great place, great deal

Review

Antoine was very friendly and showed me the features of my new crv! Thank you!

Fantastic Dealership, Wonderful Buying Experience!

After an unsatisfying experience with my last Honda lease at another dealership where I used to live, I did some research on Buffalo area Honda dealerships near the end of my lease term and decided to check out Lia Honda because of their stellar customer reviews. I was not disappointed! I was lucky enough to have David Hoeflich, one of the dealership's award-winning and highly experienced Sales and Leasing team, as my consultant. I wound up turning in my 2011 Insight and leasing a 2014 CRV. Dave worked hard to assure that the entire leasing experience was informative and incredibly easy on my end (and even fun!) Dave DiCarlo, Lia Honda's Customer Buisness Manager, was also fantastic and made sure I got the best deal they could give me. The entire dealership has a highly professional, yet relaxed and friendly atmosphere. Great people, outstanding customer service-I would highly recommend Lia Honda to anyone in the market for a vehicle purchase or lease!

Great experience!(:

I was recently shopping for a new car with my husband. We decided to stop at Lia honda to check some options out. We met with Antoine Ibrahim, who showed us a few great choices and explained the safety features of each car. We ended up buying a CRV EX-L. It was a nice, easy going and pressure free experience!

My family was looking for a Honda Odyssey starting from...

My family was looking for a Honda Odyssey starting from Rochester, NY. We came across Lia Honda in looking at offers from Edmunds.com. Lia's prices were very good - better than any place we could find in Rochester.We called at 9 AM to inquire about a price quote from Edmonds. From the beginning things went very smoothly. We dealt mostly with Norm Daniels. He was great. Lia honored the price promise from Edmonds, they had Odyssey colors that we liked, and they could arrange all of the paper work (by phone, email, or web) so that we would only have to make one trip out to Buffalo.We came out at 1 PM for our appointment to finish up paper work and pick up the vehicle (still the same day). The facilities are very nice. I could probably get more work done remotely in their customer waiting areas than in my office. We sailed through the paperwork. Norm gave us a nice long tour of the vehicle to make sure we were familiar with all of the systems.By 3 PM we were on our way home. This is a great new family vehicle for my wife. She was very happy! My wife commented that this is the way we will be making future vehicle purchases (no haggling, no back-and-forth, no stress). It was all very easy!

Nice welcoming ambiance

We were new in town and we were helped nicely. Specially we would like thank to Gerald who helped us through out the purchase process. Be ensured you are in good hands. :-)

Mr George

Great experience at Lia Honda we bought 4 cars from Antoine Ibrahim . We recommend Lia

Customer

Antoine was very helpful. He made sure that I got the car that I wanted. He is an honest & trustworthy person.

Personal Touch

Antoine I recently bought a CRV 2014 from Lia Honda. The sales consultant Antoine was great! He kept in touch me threw the whole buying process and helped me get everything I wanted. I really felt like he was taking care of me. The price was also the cheapest in the area. Overall great service and of course it's a Honda so you can never go wrong with that.

Great experience!!!!

Such an easy process. Ask for Gerald. He helped with everything and made the whole process incredibly easy. Thank you so much.

george m