Levittown Ford

Levittown Ford Service

Brought my car in for scheduled service. I also bought my Fusion from Levittown Ford. The buying experience was excellent and so is the service department. I'm with the VIP program and they truly treat you like a VIP.

Excellent Service

The people are very friendly, helpful and nice. I found the service to be very quick as well. I will be using Ford in Levittown all the time for my car to be serviced.

Great Sales Experience!

Levittown Ford and My Sales Man James Mangual, Worked hard to make me happy.

Explorer

Great service - the people were very kind and my vehicle was taken in a timely manner

No Hastle Pleasure to Buy!

My Salesman Frank was great. Was not pushy and treated me as a friend the entire time. Gave me ample time to make my decision. Looking forward to my next purchase.

Very Happy!

Love my new Escape! My salesman, Kevin was great!

Great Service Department

Once again Sean Accetta and his service department have taken care of our repair issues. Could not be happerier with their service.

oil change

good experience, especially since the oil change was freewaiting time was short

Good Service

I have owned my car for 3 years and this is where it has been serviced. Overall it has been a pretty smooth experience. Nothing bad to say-everything good.

Levittown Ford

The service takes forever. I recently went for an inspection and oil change, it took two hours...ridiculous!!!! They are extremely slow and at times don't have the part in. It's an AMERICAN CAR, not foreign.

this is the way it should be when you get a new truck

My sales guy was the best.HE was like someone I know for a long time.He made me feel at home with this sale NICE.---But , the day I picked up my truck one key was missing.So because frank was so nice he said Im sorry can you come back I will get you a new key,I said OK.When my truck was at 167 miles the eng. light was on.So I called serive said come back on Friday .I said OK.So while I was waiting for my truck I was looking around and saw a bug garud I would like to put on my truck ($104.37) so I payed for it and the saleman put it on the side.Now I came all the way back for a key that you guys didnt have which is 160 mile from my house.Serive man Rob comes out and tells me we cant fix you truck we dont have the part.oooowell.So I said to Rob ok then and you put the bug graud on for me well it going to cost you.I said what??He said well it man time.I said man time what about my time coming 160 miles to get a key that you should have had??HE said I have to call Frank. well he said he clled Frank but he didnt.Comes back and he said I cant do it.So I gave back the part and walked out nerver to come back.-----Then Frank called me and said Arnie you come back and we will put it on.I said thank you Frank I know this wasnt you.But its on already and cost $57.00 less then yours.At the time I didnt care what it was my salesman made me feel so good about the sale so be it.Thanks to Rob you great service man I saved $57.00 at a diffrent place good going Rob.Ill tell you now if it wasnt for Frank this would been the last time at Levittown for me.It was to bad I had a good sale with Frank I was happy with it all.Fernando also the best,ARNIE

Levittown Ford

Very pleasant process. Everyone there is very helpful and knowledgeable.

Great Service Team

As usual, we were more than pleased with the speed and ease of having our car inspected. Everyone at your facility knows his job and and seems happy to be doing it. You have a great team!

Amazing Service!

Sean and Ariq helped me big time getting my truck in and out in one day. Look forward to future service with guys like that running the place. Thanks again

Excellent Service

The staff at Levittown Ford were friendly and professional while servicing our Edge. The work was completed on time and as promised, way to go guys!!

Guys who know trucks...

I will only take my Van to Ariq and Sean A. they know what they're talking about and only advise me on what I really need. Thanks again guys! Worth the distance!

Great Dealer/Dealership

I usually dread going to get a new vehicle but James Mangual and the team at Levittown Ford made it super easy. James was able to get me the vehicle I wanted at the price I needed. The entire process was painless and fast. I will be going to see James for my next vehicle!

Exceptional

The whole team at Levittown Ford made it such a great experience to purchase my 3rd explorer from them. I most say this third time around the sales associate Kevin made my experience exceptional because he sold me a vehicle that had everything I was looking for in a SUV.

The Best

They are the best. From the time I got there tell I left. Every one of them gave me their best. Thanks guys your are the best.

Very Pleasant Experience

I recently had to have my Ford Mustang serviced due to heating system blowing out cold air. I contacted the Ford Service Center and was helped by Barbara who went out of her way to get an appointment for my car for the next day. After dropping the car off, Sean Accetta, Diesel Assistant Service Manager, took care of me and I could not have asked for a better experience. Sean went out of his way to assure me that he would stay in touch regarding what they find causing the problem with my car. He took the time to call me each day to let me know where the mechanics were at with resolving the problem and within a few days my car was fixed and ready to be picked up. Sean made this a very pleasant experience. If I ever have to bring my car in for servicing again, I will definitely ask for Sean to be my "main man"!!

had a very pleasant experience

all employees were courteous and helpful. made my experience a very nice time. provided breakfast and refreshments which was very good. wait time was minimal.

Great service Department

Starting with Arig William , who was a my service adviser to Julia Lucas the cashier .these people where friendly and knowledgable. It my service visit a pleasant one.

Ford Explorer

Everything worked out great. My salesman was very helpful. Not pushy at all

Ford explorer

Smooth transaction . Service was great with the salesman. Clean showroom with a lot of cars to see.

Quick Lane Service

Ariq Williams & Barbara Malcolm worked hard to make my experience at Levittown Ford Service Center a pleasant one. Ariq kept me informed of the status of my vehicle repair, and he was extremely polite and answered all my questions. Barbara was also very pleasant during my wait and when checking me out after my repair was complete.

Went the extra mile

Had a sudden sunroof problem where the roof wouldn't close. With the impending heavy rains coming, the Service Advisor Rob Ciaccio went out of his way to have his mechanics fix it and fix it quick, on the spot, in under an hour. He took care of it like a true professional. What more can you ask for. Highly recommend.

Recall/Fleet Vehicles

I have been rotating a fleet of vehicles which have been involved in a recall. Sean Accetta has been extremely accommodating and helpful in servicing the vehicles in a timely manner. He always communicates any issues/concerns.

Leased Car experience

Overall 110% perfect! Salesman James was an A+++++

Serviced my fusion

The staff was very courteous and helpful. I would use them again , the facility was clean and friendly.

Barbara M. & Ariq W. excellent to work with

Barbara M. was polite and helpful when making my appointment. She informed me that my service was eligible for the quick lane. She also helped me sign up for a loaner car when I said that I needed one. Ariq was helpful as always. I have had him as my service advisor before and he is knowledgable and easy to talk to. Quick turn around for my scheduled appointment.

Excellent service dept

Great experience having warranty work done on our 2016 Ford Escape... Good people, loaner car and clean facility made this a home run! Ralph the Service Adviser is excellent... this was a very good service experience.

Freindly and trustworthy

Joseph Deguire was excellent help in the service center. He has a great knowledge of serving Ford vehicles and is very good to work with.

2017 Ford Escape

Excellent Customer Service and car buying process was very professional and quick.

Ralph at Levittown Ford service center on 107 Hicksville

Ralph and his entire staff at Levittown Ford service center located on 107 in Hicksville was outstanding I look forward to going back in the future for my service needs. And his customer service being all the ladies upfront that sign you in and sign you out when picking up and dropping off a vehicle they were also outstanding and very courteous everyone of them thank you Levittown Ford service you made my day

AWESOME!!!!

I can't say enough about Eric Rivera and Michael Gross . They made my experiance purchasing my flex an awesome one . They made me feel like family !

Excellent, quick service

The one service rep we interacted with, Sean, was more than understanding of our problems and made it his priority that we were satisfied and out in a jiff!! He also kept us up to date with the situation as it progressed. Would definitely recommend him to another customer.

My SUV buying experience

James was great he did what I asked and the entire staff made me feel like I was right at home. Back to my salesmen James took the time to give all the break downs on all my options and give me the best path towards buying my SUV and Jason was also great he took the time to assist in helping me when James got another customer because he was waiting for my loan approval . Thank you both very much for making my birthday gift to me very awesome by being happy when with me when I got approved for my Brand New Ford Explorer Sport. Thanks again to my new Friends at Levittown all of you are great.

Great service at Levittown Ford

Excellent job, Sean Accetta was very helpful with getting my truck serviced. Very professional and look forward to future business. Will definitely recommend to friends and family!

Service at levittown Ford

My experience was great service advisor Rob was great in keeping me informed on progress with my service on my explorer Miriam at the front desk was excellent always there with a smile and gets me in fast and into my loaner very quickly

Awesome Service

Purchased my used Ford Explorer in July. Had a remote start installed shortly after purchase and received awesome, exceptional customer service. Last week I brought my Explorer for service to have a cut in the leather seat repaired. They didn't just do a patch job, they removed the seat cover and replaced the piece with the cut in it and then put the seat cover back in place and it was another awesome job!!! Sean Accetta was my Customer Service Rep and he called me every day with the progress of the repair. The two ladies who check you in and out had great personalities and are quick and efficient. I am so happy that we purchased our vehicle from Levittown Ford rather than another Ford dealer we first visited on the south shore.

Levittown Ford service

Dealing with Sean the a service manager for trucks. I Have a F-250

I was there twice...

I was there twice. Once for me, and once for my wife. I was looking to buy a new 2015. We negotiated and the sales person would have to go to the sales manager. If I had a question, the sales person had to go to the sales manager. Kept me waiting a long time when he went to the sales manager. The price he came back with from the sales manager was the only price they would take...ended up buying at a different Ford dealer. Went back when they had a Fusion advertised for my wife. Same thing happened. Salesman had to go back and forth to the sales manager. Really annoying and also kind of funny...like a little child asking his parents permission. We once again, ended up buying at a different Ford dealer. It seems like they only want to sell cars on their terms. Other Ford dealers we made the deal with the sales person only. No back and forth to the sales manager. Why does Levittown Ford even have sales people if they can't make deals on their own? Very annoying to me...to each his own I guess!

Great Customer Service, Pride in Work

I came here to get my car a badly needed tune-up and repair some engine firing problems. I met with Sean Accetta and he was very nice to deal with, he was not pushy and he did not try to sell me on anything. I left the car and the next day Sean's team broke everything down and really checked the car out well. He told me to the point what the car needed in terms of fixing and he even broke it down by what he would do now, and what could be done later. He didn't talk down to me, was a straight shooter and helped me with my budget. Sean then asked me how I wanted to proceed. They did the work by the next day and my 9 year old, 2007 Ford Mustang GT, she's running really pretty right now, just like new. I would definitely come here again!

Great sales experience !

Just purchased a 2016 Ford Edge Sport. Sales rep Bob Warner was very personable , worked with me to get a fair price on my trade in and purchase price of the new SUV. Very knowledgeable and spent a lot of time showing me all the features of the car.

BEST EMPLOYEE AT ANY QUEENS/LI FORD DEALERSHIP-James Mangual

I recently had a 2014 Benz c350 coupe amg package coupe, but my lease was done and I needed a new car with a new budget in mind since I was going to be paying the insane brooklyn apartment rent. I never leased an American Muscle Car but I decided to go with the 2017 Mustang. James was great to work with. I visited 2 other dealerships (Hempstead Ford and Tower Ford) - btw (Tower Ford's service was terrible) - it was almost closing time and they rushed me into signing a deposit HAHAHAHAH - i couldn't believe it. I went to Levittown Ford and met James after googling reviews and all the reviews were correct - HE WAS THE BEST. He didn't even act like a salesman, it felt like I was dealing with a family member working at the dealership. He helped me with what I wanted and got finalize a deal with the budget I needed to be at (monthly payments). GO TO JAMES. He is the man. Reminds me of the guy from the King of Queens Show (Kevin James). HA! But yes - best service and best employee at Levittown Ford. You the man JAMES!!!!!! Jaekwondo out.Jae W. Kim (leased 2017 Mustang Ecoboost Fastback) with packages and options - color magnetic with the blacked out roof and the interior LED customization lighting package and the performance package as well with the blacked out rims (i think they were 19 in rims). Thanks James for all your help and assistance.

Brake Service

Joe Deguire was very helpful and explained exactly what I needed done for my brakes. He was very clear and made sure I understood the entire process. He was able to bring my car into the shop and have the work done immediately. Very happy and satisfied customer, I will return here in the future,

Levittown Ford

I would highly recommend Levittown Ford if you are in the market to buy or lease a new car. Frank Montefotre was particularly helpful in finding me the right vehicle with everything I wanted without the high pressure sales pitch. And I love my new Ford Escape!

Happy customer!!!!

Great service Sean A and staff helped me out explaining my truck and Service needed. Thanks guys. Recommended Levittown Ford for sure!

Levittown Ford is awesome!

Sean is an awesome technician! I only bring my car to be fixed by him. Thank you again for always taking care of me :) Thank you Levittown Ford!

Truck repair quick and painless

My transit for my business was shutting off on it's own, Sean got me in and out in one day. No charge thanks to warranty! Thanks Levittown Ford!

Painless

Our service writer was Sean Acceta, after what seemed like a horrible week of car problems, he was reassuring and sympathetic. Thanks so much for being so understanding and getting our truck fixed without riping us up.

Awesome sales service. Supper friendly to entire family

The attention paid to us from the moment we walked in to the time.we picked out our truck about two and one half in all the sales and management were just so accommodating to all.our needs and questions even paying attention to the children and their questions. Never saw a showroom work so well annd we have been in many over the week before we choose to go with you Rick Craine

Great service

Sean A. helped us out when we needed our truck repaired, his proffecionalism and customer service are exceptional! We will go back to see him for sure

Highly recommend!

The staff was great and very helpful. Sean Accetta was very knowledgeable and helped me with what I needed. I would recommend him others. I will be coming back in the future!

Amazing!!!

My service advisor, Sean Accetta, was not only extremely professional but also knowledgeable. This was my first time at this facility and Sean made me feel right at home. He was friendly, patient, and informative. I would refer my friends and family to Sean for all their service needs!

Great service department!

Overall great experience. Miriam was very friendly and the service advisor, Sean Accetta, was very helpful. Sean made the whole experience that much easier with how efficient he was.

Great service

I got my oil changed here recently and Sean was really helpful. I had a few questions in general about my car and he was able to answer them all a guide me correctly. I will definitely come back here for future services.

It was overall pretty smooth and enjoyable

I was upside down on a Mazda CX-5 that owned. James Mangual worked with me to get me in an Edge on a price we could agree on. I ended up paying a little bit more a month on the lease than I was expecting going into shopping for a new car but after shopping for 2 weeks James was giving be the best deal. The 2016 Ford Edge is a beautiful car and the technology package is pretty legit for a Ford. Overall it was a good experience and my wife is happy with the car. The one thing I enjoyed was there wasn't too much of the back and forth game with James going to his manager so I can't complain.

Great experience!

Great experience. Good and helpful people. Nice facility. I love my new Escape with the Sync 3 system. Thanks for making things so easy and stress free.

Reliable

I brought my car in for a regular oil change and annual inspection. I look forward to working with Joe Deguirre and Miriam. They make the appointment bearable and look out for the customers. If they were to leave, I don't know what I'd do.

Very unprofessional

Still have not gotten back deposit on car. Deal feel through. Been waiting 3 weeks. Sales manager keeps coming up with lies and excuses. Disputed charge with credit card company. Lost a 25 year ford customer. Going some where else. Thanks Levittown ford.

Purchase of a new Fussion (2017)

Great experience. My new car was delivered in a very timely manner. All functions were explained in complete detail. Would definitely buy from this auto group again.

My state inspection

Great and professional service. Contacted me in timely manner and made me aware of cost, which was nothing.

Great Experience with Levittown Ford

My experience was so comfortable and was without pressure it made buying a new SUV a fun experience. James was so knowledgeable and personable he exceeded my expectations and I highly recommend you seek his advice and expertise towards your future purchase of a Ford vehicle. Fernando help close the deal with the finance end making it a breeze to pick up my vehicle the same day in just a couple hours!!

Client service

Sean was awesome. He was very attentive and addressed all of our concerns. He got back to us in a timely manner and was pleasant to deal with. I had to bring my other Ford vehicle for service and i specifically requested him as my advisor.

Great Dealership

I had a fantastic experience with Levittown Ford. My Salesman was James and we also worked with Sales Manager Jason, and Adam Diaz from finance. These guys were all fantastic. James was so friendly and a great salesman, not pushy at all and really wanted to work out a price for me and my wife. He ended up getting us to the price we wanted and got us a higher package with more options. Sales Manger Jason sat down with my wife and I and worked with us for a while to make sure we were 100% satisfied with our purchase. I would definitely recommend Levittown Ford and if you want a great sales experience ask for James! My wife and I will definitely be back when our lease is up on our 2nd car next year!

Most Accommodating.

Out for our usual daily work routine and our truck would not start, power to everything but starter would not engage. Called ahead and spoke to Sean to let him know to expect our truck being toed into his service facility. Sean called me back once the truck arrived and advised that there were other vehicles already schedule ahead of mine but will do what he can to expedite the diagnosis and get back to me. Heard from Sean in just a few hours with the bad news, the starter was fried and would need to be replaced. He then informed me of the good news, they have a new starter in stock which would be covered by the Ford warranty and the truck would be ready before days end. Later in the day as promised picked up the truck and back to business as usual this morning and we could not be happier with Sean and his staff for minimizing out downtime on the road without our truck.

Escape

It was time to bring my Escape in for service and I always bring it to Levittown Ford

Repair Service

My car was brought in for repair, it was a wonderful experience.

A great experience

I went in to have my car serviced and typically as a female you expect to be spoken to like your ignorant. Sean was very helpful and explained everything to me with ease. He didn't make me feel stupid or like I he was giving me the run around. He made suggestions and didn't try to sell me something I didn't need. I would definitely recommend friends to Sean.

Great and quick service!

Had brought my truck in for service. I was in and out quick. Sean really helped me out. He was very knowledgeable and was both professional and courteous. Thanks Sean!

2015 Ford Transit

I have had a very frustrating intermitten issue with the Door on my 2015 Ford Transit . I called Monday and was set up with a loaner for today (Thursday). When I arrived just before 9AM there was no line and Sean took care of me right away writing up my concerns and also going over the options for routine maintenance. They set me up with the loaner so fast that i didn't have time to eat the half a bagel that i buttered, but that was OK. Great Service every time and Sean was so helpful with all my problems.

Diesel trouble resolved

Had low boost codes on my 06 6.0, Sean and staff got it resolved in 2 days. Ready for the week end. Thanks guys again

Professional, helpful, efficient

From start to finish, a responsive, can-do approach. Knowledgable and didn't waste my time. We had tried another LI dealer and Levittown put them to shame. Ask for Tom!

Painless when purchasing and painless with service

When I walked into Levittown Ford I was surprised with the level of professionalism i received from the salesman, Michael Gross. we were able to come to terms quickly and without hassle. Even though the Vehicle I wanted was not in stock they were able to locate it and provide it fairly quickly. Thank you Michael. Next, When it comes to service, that what counts since ill own the vehicle for a few years at least, Sean Accetta is terrific. he really know his stuff and a provided guidance in a way that is easy to understandservice is done on time and as promisedthank you Sean look forward to dealing with you over the next few years at least.

Quick and excellent service

Our vehicle was fixed and ready to be pickedup within 24 hours of dropping it off the dealership service center was very clean and spaciousThe team member who assisted me was Sean Accetta whom did an excellent job listening to me and explaining to me the details of my truck's service

Good Experience

Tom Bedia knew his stuff. Very nice and extremely knowledgeable. Friendly and easy to deal with. Overall a good experience. Had no problems with any part of the transactions.

Gotthe job done quickly

I gave Levittown Ford a call Tuesday night. Within an hour Sean called back and told me bring the truck in Wednesday morning. I brought it in. He explained to me exactly what was wrong and within the promised 45 minutes i was back on the road. Sean was helpful, professional, and informative. Hope to use him next time i need some work to be done.Thank youAnthony

Outstanding DIESEL Service & Customer Service

I have been coming here for just about a year now and over that period of time I have had nothing less than exceptional service from Sean Accetta who is the diesel advisor. Whether i come in on short notice or a scheduled visit, Sean is always courteous to my needs and extends a helping hand and communicates extremely well. I'm a California transplant and finding good service for a variety of things has been extremely easy coming to Levittown Ford and their diesel department.

Awesome experience

We did some research via internet and found a 2013 Ford Explorer we were interested in at the Levittown Ford Dealer. We visited that dealer on a Sunday morning. We were met by a very nice receptionist who referred us to a salesman named Youri Chassagne. Youri was absolutely the most pleasant, straight forward car salesman we ever worked with. He did not try to do a hard sell. We were VERY comfortable with his personality. The vehicle was sparkling clean, unlike others we looked at elsewhere. We literally have a BRAND NEW VEHICLE. The dealership was clean and inviting. We decided to purchase the vehicle and Youri prepared initial paperwork quickly and efficiently. We then met with Fernando Barreiro to finalize some papers and were told we could take delivery the next day!! Talk about instant gratification!! We met again with Fernando Barreiro and the whole "pick up process" took just over an hour. Fernando went through all the paper work line by line and advised us of various items we could also purchase. We couldn't be more pleased with Youri and Fernanco and the Ford Levittown Dealership. This is the place to go if your in the market for a Ford!!! Ask for these gentlemen and be treated like royalty! Thank you Youri and Fernando!!

Quick and Easy

I visited Levittown Ford with 6 months remaining on my lease which was through Ford Motor Credit and I met with my sales associate James and within 30 minutes he had come back to me with numbers that were more than acceptable and included taking care of the last 6 payments.We were working with the finance team on structuring a new lease on a 2017 Fusion Titanium model and discussing pickup dates and before I knew it they worked their magic and arranged a pickup later that afternoon. I explained that I had to be out by 6 for an appointment later that evening and again they made it seamless. Great experience, courteous and professional staff.

Professional, Courteous, Helpful

Ariq Williams is one of the service advisors at levittown ford service.....He took charge of my truck as soon as i got there and stayed on top of it all the way till it was fixed. He has excellent customer service skills and I just want to thank him again for being so helpful and professional!!!! Your the best

NOT STUCK IN THE RAIN ANYMORE.

MY WINDOW GOT STUCK IN THE DOWN POSITION. BROUGHT IT IN SATURDAY MORNING, SEAN GOT SOMEBODY ON IT RIGHT AWAY. HAD THE CAR BACK THAT AFTERNOON. NO MORE WORRIES ABOUT GETTING WET. GREAT JOB, SEAN. CAME THROUGH FOR ME. WILL BE BACK AGAIN ANYTIME I HAVE A PROBLEM, AND WILL CERTAINLY BE LOOKING FOR SEAN. THANK AGAIN!!!

AWESOME AS CAN BE - Fiesta ST Manual

Darnell was very patient and honest with us. From the scheduling and the testing of the car we were looking at was easy going and pleasurable to the process of buying the car, it was simple and pressure free. He's friendly and easy to talk with. I'd recommend him!!! Along with Adam helping with the finances, both were absolutely a great experience to work with.

Great experience

I had such a wonderful time .sean was very helpful with the truck. He answered every question I had ( including the stupid ones )Great guy.

Another great experience!!!

4th of July weekend coming and my Transit was stalling on me. Thought it would take weeks to fix got it back today. Thanks again

Fears, Concerns & Everything SEALED with a simple answer

I have been going to FORD for my parts and service since I purchased my truck in 2003. I have had some minor issues with other dealers in the past. I dislike the feeling of my car being looked at when they tried to explain things over my head. Other service agents would make me feel like work had to be done NOW and it was a mess. It made me feel uncomfortable all the time. SEAN is WONDERFUL! He never explains things beyond my understanding. He explains them in a way that I get. He took the time to get to know me well enough that he speaks Kimmie. He also never tries to upsell me, always looks for what needs to be done VS what I want done. He gives me prices and tells me what to expect during the overhauls etc. He looks out for me and my wallet. The two most important things are my life and my wallet.... so right there - he is a massively amazing person who continuously rises above the rest.

service deparment

Shawn is excellent gets it done one the best service people around a pleasure to deal with very professional keep up the good work thanks

Jason Mascia far exceeded my expectations! Wonderful!

After hearing about Jason Mascia on This American Life on NPR, I knew I wanted to buy a car from him. I drove out to Long Island from Hoboken, and I'm so glad I did. Jason's level of customer service is top notch. He truly cares about the customer. My new F-150 is a great truck. It's got all the luxury, it's the right size and it lasts forever. I mean, this product it on fire(not literally!). Not only did I get a great deal from Jason, I really feel like I made a friend. As a matter of fact, I have to come in for a routine oil change and I'm picking up burritos for you guys- Jason, what kinda burrito you want? See you soon!

Helped me in a jam....

Holiday coming up and I needed my truck asap. Sean got me in and out so now I can focus on my vacation with my family. Thank you Sean and Levittown Ford!

Excellent service!!!!

Amazing service, look foward for all my maintenence needs. Very professional and knowledgable about my F-series. Thank you.

Worst service experience I've ever seen

I came for new brakes and an oil change, 7 hours later my car still isn't ready. No one came to tell me what the problem was, and each time I asked, they said they were almost done. What are these jerks doing?

Dealer great, Ford Customer service not so much

Water pump failed, which caused coolant to mix with the oil. This then led sludge to build up in motor. I had the extended warranty so I was completely covered. I dealt with Sean at levittown ford and he was great, working with me and keeping in contact. Ford Customer service caused me the most problems with not answering and telling me I had to wait 30-60 days for a new motor because of backorder. Sean and I contacted them multiple times with no response, finally the motor showed up out of nowhere and it was fixed after a total of 30 days from dropping my car off.

My first time experience with Ford Swervice Dept.

From the moment I parked my 2013 Certified Ford Explorer , (was purchased two weeks ago) in the Quick Lane I was greeted and assisted immediatlely. The entire staff was exceptionally friendly and helpful. I only needed to get the entry code and a second key;; however as I waited in the service smaller waiting room I was very glad to have Ariq Williams assistance. He kept me informed on the progress. While waiting, as other customers arrived Ariq Williams conducted himself as a helpful, friendly/pleasant and extremely knowledgeable with any question that was posed to him. He was a one man show Saturdy, June 25, 2016 and he covered the area like a true professional.

Levittown Ford Service center is amazing

My truck wouldn't start one morning so i has to have it towed to the levittown ford service center. i had to leave the truck there so they could diagnose it. when i went to get a loner car i found out i wasn't old enough. ford was nice enough to pay for an uber for me home. Sean Acetta called me in about 2 hours and ha the problem figured out. i was able to come and take the truck home the next day with every problem fixed Sean and the crew are fantastic.

Levittown Ford is excellent!

Picked up out new 2016 Ford Escape Saturday 6/18... everyone was great, the experience was outstanding!Dealt with Jason Mascia, James Mangual (sales Associate) and Jason Merritt (Finance).. all tree gents were professional and made the buying experience exceptional! I will no doubt be back to Levittown Ford for my future vehicle needs. thank you!

SLOPPY SERVICE

Levittown Ford has a filthy customer service area. In the afternoon, it is always littered with whatever is left over from breakfast. It smells of stale coffee. When I get my car back, it is always filthy - they leave wires are dangling or it is covered with drill dust. And rather than taking 2 minutes to vacuum it up, they would ask me if I brought the car in like that. I will bring my car to a local mechanic. More convenient, better service, less expensive.

Service

Sean Accetta is a very professional, friendly and helpful service person.. He explains in detail the problem and how it will be fixed. He is a great asset to your dealership.

Recent 2016 Ford Escape Purchase

We recently purchased a 2016 Ford Escape at Levittown Ford. It was a manager demo, so we ended up getting a great deal on a new car with lots of extra features that we never would have gotten otherwise. Vinny was professional and walked us through everything during the process. As painless a car buying experience as you can ask for!

In a jam got great service

Live in the Bronx bought my car from Levittown Ford engine light came on no service appt was helped and car was fixed great service thanks to Sean Accetta And Joe Deguire thanks guys

Best car buying experience I have ever had. Great staff!

I purchased a used Jeep from James Mangual at Levittown Ford. From start to finish, James made my experience as calm and pleasant as possible. Right after I purchased the Jeep, I had a problem with the radio. It was broken ans needed to be replaced. The team at Levittown Ford couldn't have been more accommodating to get the problem resolved as quickly as possible. They were a real pleasure to deal with.

Short Shifter.......Short Time....Short Wait

Miriam and Ralph did a great job in getting my car to me ASAP. They were very helpful and provided excellent customer service. I enjoyed my time there and will definitely be back.

Bought a 2015 f150

The salesman Vincent was very knowledgeable and made the experience enjoyable. I would recommend Levittown ford and Vincent in particular to all of my friends.

Buying a truck.

My salesman Vincent made the truck buying experience enjoyable.

Amazing Customer Service

Can't say enough for my experience at Levittown Ford and specifically James Mangual. Not only was he able to significantly beat any other price on a 2016 Explorer Sport, but after all the paperwork, insurance, and detailing of the truck it turned out I missed a detail on the vehicle description. I needed a moonroof yet the model he had ready for me didn't have one. Within an hour James and the rest of his team had another Explorer Sport with a moonroof for me to drive off the lot. I was amazed at the level of personal service at the largest dealership on Long Island. It's a rare thing to experience the kind of customer service and satisfaction that James delivered.

Top Notch

8 reviews 5.0 star rating 6/1/2016 Had my first experience with Levittown Ford recently and I am truly amazed at the level of customer service, convenience in getting a no hassle and no hidden detail quote, and most importantly the best value. After a mixup that was my fault, my sales associate James Mangual bent over backwards to make things right. I thought I was getting a 2016 Explorer Sport with a moonroof yet the model I was about to take delivery of didn't have one. In the rarely practiced mantra of the customer comes first, James and his team secured another Explorer with a moonroof for me in under an hour, took care of all paperwork with insurance and registration for the new truck, and had me on my way. James is your guy if you're in the market for a new car, suv, or truck.

Great Sales Rep

Very helpful with leasing my new truck and finding what I wanted. I like the fact that he went above and beyond to find a deal that works for me.

James Mangual goes above and beyond!

I was looking for a Ford Explorer Sport with very particular specs and had called around to other dealerships and spoken to other salespeople who all told me they couldn't get exactly what I wanted. Instead of trying to find me something he thought was close, like other salespeople did, James searched around and found my vehicle at another dealership and worked out a swap to get it to me a few days later. He followed up with me to let me know when my truck would arrive and made sure I was able to get the discounts and rebates I was entitled to. When I got stuck at work and missed my 7pm appointment to complete the sale, he stuck around until almost 9 when I got there and instead of rushing me out the door after the sale, he took the time to show me all the cool features of my new Explorer Sport. James is a pro and a stand up guy and I would highly recommend that you pay him a visit if you are in the market for a new Ford.

Great place to get fair truck leases

I've gotten two trucks from this dealer in the last 8 months. They were great to deal with and gave me some great deals. If you want a Ford truck this is the best dealer in the island in my opinion. No games nor tricks. I highly recommend them. Our salesman James Mangual was awesome! He had our best interest on getting a fair deal. You have to ask for this guy. He made it a very pleasant experience. Top notch guy.

Awesome to see such great customer service!

I initially was having trouble claiming my free oil change earned thru my owner advantage rewards. But thanks to Jason, the sales manager at Levittown Ford, he made sure I received my oil change even though the expiration date had passed. Great job, thank you Jason!

Service center Fixed my Ford F250

My F250 had EGR Valve and head gasket issues and the dealership that I bought my car from couldn't fix it. I got referred to Levittown Ford and I honestly couldn't have been happier with not only the help of Sean Accetta but with the accommodation they had for me and the way my truck is now running. Their mechanics are great and customer satisfaction in unbelievable! Thank you so much Levittown Ford and Sean Accetta for all your help!! Keep up the good work guys!

Joe Deguire helps out with my mustang

Last month I brought in my 2006 Mustang GT for an oil change and Joe Deguire took care of me. I had some other minor concerns with the car and Joe made sure everything checked out ok. Joe seemed genuinely interested in my concerns. He is very professional, easy to talk to and will not try to sell you something you don't need. He is an asset to Levittown Ford and should be commended. Its people like Joe that make me want to buy another Ford. Yes, honest and reliable dealer service and staff are that important. Now if Ford ever sells its Ranger truck in the U.S. I'll have 2 Fords to bring in. from: David Miller

Go see James Mangual

I just picked up the ford fusion energi! Because this is my first electric/hybrid vehicle I had a lot of questions and James was so knowledgeable. He walked us through everything the car had to offer. We will definitely go back when our lease is up to work with him again!

unreal

you never get a call back ive called 6 times and never got a call back. just because i live to far to just stop in. i picked out the car i wanted online all i wanted was to do all the finance work on the phone and come in sign my loan and drive away.

Great Last Minute Service

I made a call last minute as I had a trip to go on to see if I could get the truck inspected. Dropped it off and I was in and out of there same day quickly. Thanks

Great service!

I had the pleasure of working with Sean Accetta! He was very knowledgeable and was very professional. I will continue coming to Levittown ford dealership for all my services and questions.

Great Experience

After ordering a truck from another Ford dealer waiting 8 weeks only to find out it was ordered wrong,I went up to Levittown Ford and met the commercial truck manager Vinnie Viseglia. He listened to my concerns about the other experience and assured me that wouldn't happen there. He was right. Ordering a vehicle there gets triple checked before being submitted. Vinnie went over and above to make sure I got what I wanted. And when my truck came in he came in on his day off to complete the deal. He went over the whole vehicle with me to make sure all was right.Excellent experience

Fantastic sales associates

My wife and recently purchased an Escape and a Fusion and couldn't be happier with the experience. I was dreading the whole sales pitch and pressure that is usually associated with buying a new car. We ended up working with 3 associate said and each one was a pleasure to deal with. Big shout out to James McArthur, Eric Martinez and James Mangual

Great experience

( Sean Accetta ) Excellent customer service. Extremly Patient and professional very Knowledgeable . Knew more about my car then me . Would go back again. Thank you Levittown ford !

Professional service

Last month I broke down in my brand new Ford Explorer. As you can imagine I was very unhappy. It was pouring raining and the dealer that we bought the car from was several hours away. It made no sense to have the car towed up to New Jersey so I searched for a Ford service center nearby. I was able to get into the Levittown Ford service center with just happened to be within a mile of where I was. I was greetted by the technician Joe .Deguire. He tended to my car immediately, even though I didn't have an appointment. As it turns out, the part needed for repair was on back order with Ford. He made sure I was given a loaner car and I was on my way. The process took much longer than expected, and I contacted Ford, only to find out that Joe had already done so in an effort to expedite the shipping and delivery up the part needed. Throughout the three weeks, Joe keep in regular contact by calling me with updates. Joe is to be. commended for his professionalism and going above and beyond to satisfy a customer .Eric was also helpful in Joes absence since I stopped down at the dealership to check on things from time to time. Great service department!Donna S

Great dealer!

Dealt with Wayne and Jason on our 2016 Ford Explorer. Overall extremely satisfied with the experience. Neither Wayne nor Jason were pushy as most dealerships are. They took the time to explain the vehicle and work with us on a deal. Highly recommend this dealership to anyone.

Great service! Thank you Ralph Fernandez!

I just had my Ford Explorer serviced at Levittown Ford because it was making too much noise and there was a defect on the dashboard (almost like the dashboard melted). Ralph Fernandez was extremely helpful and took care of the problem for us. He was very courteous and very prompt. The car is now running smoothly and the dashboard looks great.

Awesome Customer service

Sean Accetta provided Excellent Professional customer service. Polite, personable and professional. It was a true pleasure working with him to help resolve my truck issues. He should be considered one of Levittown Ford's most valuable assets!

Sean is a great service manager

Sean is an excellent service manager. When dealing with Sean you get the utmost respect as a customer. Not only is he personable but he is well spoken and confident in his work. I always trust that my truck is getting quality service under his management. I've always had a pleasant experience each time my car is serviced.

A Good Experience

My family and I went looking for a used car for our son and originally dealt with Rich Verga. We looked over a few cars and decided to comeback after discussing the possibilities. When we cam back, we did inquire with Rich about purchasing a new Escape instead of a used car. Rich took his time and took us for a good test drive in a 2016 Escape. We negotiated the pricing and were satisfied with the final numbers. When we went to pick up the Escape, Vincent took us through the entire car and spent a long time answering any of our questions. Excellent service. Rich was a low pressure salesman which I truly appreciate. Our financing guy was Fernando who provided us with good advise and we walked away very happy. I took my other Ford in for service on a recall (we didn't purchase it Levittown) and Sean in the service department. He was extremely nice and the entire service department was extremely nice and professional.

Great service

Another happy customer who was serviced by Sean and Vic. Sean provided daily updates and provided me with an on time initial assessment of when my car would be ready.

Finally became part of the vip family

I purchased my first new car and felt very confident with the Levittown ford family on making the right decision. James was the perfect salesman in understanding what I was looking for and did the absolute best in finding a price that would work. I couldn't be more happy in the purchase I made and being part of the vip ford family

Excellent service

I recently went to Levittown Ford for service on my 2003 Ford Explorer and was assisted by Sean Accetta. Sean quickly addressed all of my concerns and was a pleasure to work with overall. Because of Sean and Vick (the mechanic that worked on my vehicle) I am very pleased and would recommend this service center to anyone. -Michael Singh

Proud owner of a new Focus ST

Great customer service with these guys. This is a car I've been obsessing over for 4 years and the staff here did everything they could to help me get in one after my wreck with the right set of numbers to make it affordable for me. Very patient and willing to work with you on every last aspect of the deal. I'll be coming back here soon when it comes time for my girlfriend's to turn in her lease to work with them again. Would beyond recommend this place to everyone to find a professional staf willing to help you.

Very professional

Sean was very professional. He was very knowledgeable and knew exactly what he was talking about. I had a water leak in my sunroof and found that my sunroof drains were clogged. He asked all the appropriate questions. I would definitely recommend this dealership and Sean to anyone who owns a ford!!!!!

Thank you!

Such an amazing experience working with Sean. I had an issue with wind noise and Sean was able to answer all of my questions. He was very patient and informative!!!

Purchased a 2013 Ford Edge. Nothing but great service since.

Had 5,000 mile service on the Edge, changed the oil in my Nissan Maxima. Excellent service, professional, kind and considerate, especially Joe and Barbara.

Needed full radio replacement

Sean was very professional and very nice to deal with from beginning to end. they also helped with a loaner vehicle becuase my car was in the service dept for a week

MTP Auto Leasing, Ford Transit Service

Sean, Rob and all of the personnel at Levittown Ford Service have always provided the best customer service around. We have been using Sean to help service our trucks for years now, and we are always completely satisfied. I would recommend Sean and Rob along with Levittown Ford to anyone looking for the best experience when it comes to servicing your vehicle.

Used Car Purchase

Overall good experience. Bought a used car from this dealership. Straightforward and positive experience

Good Experience

Positive buying experience here. The transaction was smooth and straight forward. Sales rep Sean Dolan was easy to deal with. Overall I'd reccommend this dealership.

Top Notch!

This was my first time in a long time buying a car, not to mention my first car. I knew what I wanted and Vincent Visceglia made it happen. I was only on the lot for just a few hours before I drove off in my new Explorer. That, of course, didn't happen until Vinny knew everything was straight with the vehicle and that I knew how everything works. He was extremely professional and courteous all the way through. I foresee myself being a long time customer and recommending many more!

service for years

I have been looking for a place to service my truck for years. My experience with Sean Accetta was very professional and more than I expected. I will be coming to Levittown Ford for now in.

Good Overall

A good straightforward dealership you can trust will get you in the right car for you.

Great Experience From Start to Finish!

After shopping around for a few weeks at multiple dealerships, I made a call to Levittown Ford. I was inquiring about a 2016 Ford Mustang Ecoboost in white. When I called in, the person I spoke to was very friendly and advised me that they had the car in stock and advised me of the stock number. We then proceeded to make an appointment to come in a view the car. When we walked in, we were greeted by a friendly front desk representative who introduced me to Wayne. He greeted us and took us to the car, where it was already sitting and ready for a test drive. There was NO wait, which was very refreshing as I've been in dealerships where the wait was inexcusable.After the test drive, we sat down with Wayne and discussed financing options. We were debating between a lease vs financing. After some discussion about the trade in value of my previous car, Jason M. came and showed us options as far as the trade-in value vs. worth. He was very understanding of our needs and was able to come to an estimate that was acceptable to both of us. After filling out the finance application, we were then waiting for Jason Merrit to finish with a client. He was very helpful and kept us updated along the way.We were originally advised that the car couldn't be delivered to us until 2 days later. We were expecting to drive away with the car, but we understood because we were there after shop hours. To our surprise, after waiting for bank approvals, we were advised by Jason Merrit that if I could get a payoff letter from my previous car, then he would be able to deliver the car the same day. Eventually we were approved through Ford Financial and the terms were just about on point to what was estimated by Wayne and Jason.Overall it was one of the smoothest transactions we've ever been through. The entire dealership was friendly and answered all of our questions. I'd gladly recommend this dealership and group to all of my friends when they're in the market for new cars.-Shane O.

Fantastic dealership

Sean Dolan In used cars was fantastic. He helped me get my dream truck and did everything in his power to make it happen. Levittown is hands down the best ford dealer on the island.

Quality customer service

Sean Dolan was my salesman he helped me purchase a mustang. He was very professional he had answers to all of my questions and concerns. 10/10

Leasing with ease

I swore I would never go back to a car. Adam Diaz got me to change my mind. I have to thank him for putting me into my new Fusion. Absolutely love, love , love the car. There isn't anything it doesn't have or do. The ride and comfort is amazing. Adam and the entire staff at Levittown Ford were fantastic.Their customer service is outstanding. Even though I did not leave there with the vehicle I went in for due to budget requirements. Adam helped me find a vehicle I would be happy with to fit my budget.I have to say I have no regrets.. Thank you Adam for giving me an alternative that changed my mind.

Fantastic!!

Adam Diaz was as friendly as he was helpful. Being this was my first car experience, this dealership was very hospitable while providing lots of incentive to close the deal. Overall, I would highly recommend this dealership to anyone looking for buying a car without the pressure.

Outstanding!!!!

Vincent and his entire staff at Levittown Ford treated me with outstanding customer care, honesty and integrity. Levittown Ford has won me over as a lifelong client because of Vincent and his attention to detail and meeting my needs.If you are looking for a Ford look no further, This is the place and Vincent is your guy.OUTSTANDING!!!

Great Sales and service!

Vincent Vusceglia really assisted in getting us exactly what we needed. Thank you sooooo much!

Pretty much liars.

The service was horrendous, you have to wait 2 hours to speak to somebody and worst of all is they flat out lie to you. I was told that all parts besides the breaks, tires, and rims would be covered by the warranty but when i go to the service they make me pay for it. They told me to buy a few parts to fix it so i did and when i looked under the hood 2 of the parts were fine. Thats great, they said i could return it but when i go to return it they wont let me. They lied to me about that too. The service center yell at you to call customer service when they dont agree with you. They dont listen to you even when theyre wrong. This dealership is not the one to go to if youre looking to buy car. If you fancy being lied to over and over than youve found the right dealer ship. Everyday is a new surprise with this dealership. 2nd and last ford i ever buy unless something changes.

Fantastic!

Vincent Visceglia was extreamley helpful in getting us the van we needed. Very pleasant experience. Vincent helped us find and recommend a company to put graphics on our van and exceed our expectations with superior service.

Excellent!

I would definitely recommend this dealership ! Our salesman was great and so was everyone else . I look forward to using them again in the future .

A REAL car salesman

Adam Diaz is not your stereotypical car salesman. He is experienced, knowledgeable and talks to you like a real person - No games. He works with you and gives his best effort to get an honest and fair deal. Unlike experiences with other car salesmen, Adam really takes the time to make sure you are satisfied as a customer. If you're going to visit Levittown Ford - you want to work with Adam Diaz! Thanks Adam, we LOVE our Edge.

"No Disappointments!"

Every employee we dealt with in leasing our new Ford Edge Sport was extremely helpful, personable, and knowledgeable in his position. Excellent experience for sure!

AMAZING Service

I brought my Ford Fusion in for an oil change and they were wonderful! It even took shorter than expected! The staff was welcoming and the guy who checked in my car was very personable.

Quick Lane and VIP Program is awesome!

I brought the vehicle in for a NYS Inspection through the Quick Lane which does not require an inspection. Since purchased the car at Levittown Ford I am enrolled in the VIP Program. This means free oil changes and NYS Inspections among other things. I drive about 40 minutes or so just to come to this dealer.

Mustang Purchase

I came to this dealership to look at a few Mustang GT models that were in stock. Frank Moneforte spent the afternoon with my girlfriend and myself and explored all of the models, and really helped me make my decision. Jay in finance got me into the car and made me feel comfortable about my purchase. I'm very satisfied, and I had a great time buying my new favorite car here. A+++

Looking for a used F -150 lariat.

Vincent showed me several options. He was very professional and made the connection with me through conversation. Vincent was consistent, but not pushy from a sales standpoint.Upon further review and consideration, I am hopeful that we can conduct business.I would recommend, from my initial visit, this dealer.Also the receptionist and sales administration were great. My cell phone stopped working during our call and they actually took the time to call me back. Unfortunately, their names escape me.

Happy new car owner

I always have an excellent experience at Levittown Ford. I highly recommend them to anyone in the market for a Ford and or to service their Ford.

new car

James was great to work with and got me a great deal. Would highly recommend him to my friends and family. Thank you for everything James

New guy did great

When I met Stephen he told me right away that he was fairly new there but he really knew the product line very well. He was very helpful and it didn't take half of my day to take a test drive and get a quote.

My experience was and has always been outstanding.

From check in to check out. My encounter with the individuals of FORD SERVICE CENTER of LEVITTOWN was very pleasant. Mr. Sean Accetta was very accommodating in taking care of my concerns. I had an ABS problem and wanted to know what caused the problem. After the problem was resolved....he was kind enough to take a picture of the "old" part and send it to me after explaining it to me over the phone. In-addition, he reminded me of a gas tank recall problem while the car was there and serviced that as well. By doing so, I did not need to schedule a separate appointment down the road. Who knows what could have happen had I waited to make that future appointment. So I commend Sean on a job well done. PS this was not my first visit and certainly will not be my last.

New 2016 Ford Explorer

I just Leased a new 2016 Ford Explorer Platinum. All I can say that my last ford I bought from Sayville Ford and I had that serviced at Newins ford , both had issues and therefore I went to Levittown Ford AND met my salesman Robert Lilley, It was an overall great experience , Great followup , they followed up and delivered exactly what they said they would . The new 2016 Explorer Platinum is amazing, I have had 2 Mercedes ML350's before this and they are not even close to the value, Quality or ride I got for a lot less than the Mercedes. If I had a new Mercedes equipped like my Platinum it would cost at85,000 my ford was $52,000 much better value. I am a very satisfied client. Thank you Levittown Ford.

Why I love Levittown Ford

Leased a car from Levittown Ford 3 years ago. Was unsure on what I was looking for but the team made it easy. When it came time to turn it in I went back. The team is better than ever. James Mangual took the time to show us what we were looking for and made it easy to make the choice. From sales to service Levittown Ford is fantastic. Thanks Guys !

Great Car Dealership

I just picked up my 2013 Certified F-150 King Ranch today, and I love everything about it. Adam Diaz at Levittown Ford was the best! Adam found me the pickup truck I was looking for, and Adam and the team at Levittown Ford work hard to see that to get me the price I was willing to pay. I will definitely be going back to Levittown for next time I need to purchase a car or truck. Regards Danny

Biat & Switch BS + reneging on guarantee

Bought used Cadillac there . Misleading prices quotes and painful back and forth negotiation with salesperson & "manager" That's not unexpected. Refusal to repair defective satellite radio was unexpected and highly unethical. Suggest you look elsewhere..

Great Service Department Experience

Joe D., the service advisor, was great. I was on a tight schedule and he arranged to have the service completed quickly. They provided a loaner car for a few hours so I could do errands rather than wait in the showroom. Very efficient, pleasant and accommodating.

Best Deal Yet

I highly recommend Levittown Ford if you are in the market to purchase a new pickup truck! They made my experience a pleasure. Thanks Eric!

Worst experience buying a vehicle ever

I went to this dealer to purchase an F-350; after being assigned to the salesmen I had to wait about an hour just for him to talk to me then waisted more time for them to find me the truck I was looking for once we agree on a prize I gave a deposit and I was told they were going to pick it up out of estate (literally 2 hours away) and get it for me with in the same week to might surprise first week went by and I don't even hear from them, left a few messages to the salesmen and texts to contact me as soon as possible which he never did I went back to the dealer to see him and again had to waist time waiting to talk to him while he was walking around and just talking to his peers finally he talks to me and tells me that the other dealer has not confirm yet whether they can exchange vehicles and ask me for couple of days to see if they can find another vehicle else where !!!which I gave ( not happy but I did!!) another week goes by and nothing no phone calls nor any other form of communication from them after countless attempts from my part!!!! Finally I decided to seat and do a little search of my own and found so many vehicles near by (a couple of hours drive) then I went back to this dealer to see the salesmen which again see me come in and had me waist more of my time waiting for him to talk to me and asking for more time because they were having trouble finding the truck I wanted which at this time declined and ask for my deposit back! then i had to wait days to get it! Finally I contacted a dealer which help me to get my truck and got an even better price and a whole lot of respect and service!!!!! Don't waist your time with this people!!!!!!

Best experience buying a new vehicle ever

Went to this dealership last Friday evening spoke to a sales person about buying a new 2015 f-150 pickup truck. spent about an hour looking for what I wanted in a new truck. We found the truck of my dreams and began process into buying this pickup. From start to finish the experience was nothing less than great. Everyone I came in contact with during my visit at Levittown Ford was very professional and courteous. my experience with Frank was also amazing from start to finish he paid attention to every detail from going over all the features of my new truck to making sure i had every thing i needed to complete the transaction with insurance. If i had to buy another truck or car from Ford there is no other place i would trust. i would recommend them to any and all of my friends as well as strangers. Nice work Levittown Ford

Amazing Dealership

Extremely patient and accommodating people at this dealership. Its not the typical force a car down your throat type of dealership. I leased a Ford Fusion from here, got an amazing deal, upgraded model, and was out of there in no time. Specifically what made my experience so memorable was the help of Justin Salman- one of the salesmen. He was extremely helpful throughout every step of the process.

Smooth and Easy... Thanks!

I recently purchased a new 2016 Ford Escape Titanium from Levittown Ford, and the whole process from start to finish was great. Chris Belesi was my sales rep, and he was great to work with. I looked at both the Edge and the Escape, test drove them both, and decided to go with the Escape. Chris understood what I was looking for in terms of options, etc., and found a car on the lot that met all that I wanted. Price was agreed on , and I picked up the car the next day. Couldn't be easier - thanks Chris. Next worked with the Business Manager, Jason Merritt. He worked with us on our loan, explained the available extra services (warranty, etc), and understood when we decided to delay any immediate decision on these.Both gentlemen were professional, listened to what I wanted, and worked with me with no high pressure. Thanks, Chris and Jason.

Worked tirelessly to get me a great deal.

Vinny and the Levittown ford staff worked very hard to get me a great deal. Vinny was very respectful and understood my situation and worked to make sure my experience was first rate.

Service

I had a problem with my car. Ford found and fixed it. Mike G. was very helpful. Everyone seems to be courteous and knowledgeable. Thank you Mike and Ford.

amazing service.

Thsnks mike for all the help when i come in to have my car serviced. You were knowledgeable and very nice. You explained in detail what i needed to get done and made sure that everything was done and right. You kept me updated and informed me of what future work i may need. Thank you for taking the time out to explain everything to me. I'm definitely going to returm and tell my friends how great levittown Ford service is and how helpful you are.

New car

Robert Lilley was very helpful in finding the perfect car for me. I told him what I wanted and he found it.Levittown Ford is the best.

Worked to get me a great deal.

The dealer, Vinny, was very attentive to my needs and worked diligently to get me the best deal possible. His service was professional and courteous. I will be back at Levittown Ford to purchase a vehicle.

Mike service guy

Thanks Mike for all your help when got my car fixed there you was very helpful got my car in and out and I got a loaner while they worked on it they are great Levittown ford a++++

Purchased a used car

Saw a used car show up at the dealer one day driving past. Been searching around looking for this car for some time. Took a walk inside to see if a deal can be made. Soon enough after some great discussion a deal was made and i couldn't be any happier! Highly recommend Levittown ford to anyone who is looking to buy a car. Thank you very much Vincent V and Levittown ford due to the helpful, reasoning, and great staff!

Outstanding customer service

I recently purchased a 2014 Ford Flex and couldn't be happier. From the salesman, Eric, to the customer service department, I just have one thing to say... OUTSTANDING! The convenience of scheduling an appointment for my car and being able to have a loaner car is a new experience for me and I love it! The fact that they loan me new Ford vehicles while my car is being serviced allows me to not worry about how long it takes and makes picking up my car easy! The few minor issues I had with my new car were immediately resolved. Thank you Levittown Ford! I would highly recommend you to everyone. You have my future business as well!

Great Experience with my 2016 Explorer Purchase