LeValley Chevrolet Buick GMC

Barb Baltmanis from Paw Paw

Our family has purchased 3 vehicles from Mark in the past year and a half. We love the quality of the GMC trucks and SUV's. The service department has also been very accommodating. We appreciate the honesty and integrity of all the employees with which we have had contact. In today's world, that speaks volumes.

The Wife and I

Our salesman Mark Groves done a great job from the time he greeted at the door until we drove our 2017 GMC terrain off the lot. Mark took the time to make sure that we fully understood the aspect of the finances to understanding how everything worked on the vehicle. We coluld have not asked for a better buying experience than what we got at Le Valley GMC

Lickity-Split

While it's a hassle dropping a car off for service, Lavalley does their best to minimize it.

New car purchase

I appreciate the red carpet treatment I received when I purchased my new Malibu from Cody. He is very thorough and made my visit a true pleasure to experience. I don't mind driving from Grand Rapids when I can depend on trustworthy people like Cody and the LeValley team when it comes to my vehicles. I will continue to do business with dealership and refer others as well.

Very happy with the service.

We have always had great service from this dealer. We have bought our last 4 cars from them and we will be buying our next car from the also,.

LEVALLEY IS VER NICE PEOPLE

FIRST TIME BUYING A TRUCK AT LEVALLEY VERY GOOD PEOPLE TO DEAL WITH I AM HAPPY WITH MY PURCHASE THANK YOU KIRK

top notch dealership service dept.

This is a top notch dealership. We are from Chicago and broke down in benton harbor and called them. They sent a tow truck with 15 minutes. Zach was our service guy. He went way above and beyond for us. They even offered to take us to lunch. You don't get that service in Chicago. They care about there customers.

Best service experience

It has always been a been a great experience at LeValley. We have purchased three cars there and have had them serviced there and wouldn't think of buying a General Motors vehicle anywhere else.

Excellent Customer Service

Started looking for a car 6 months ago. Spotted an HHR I was interested in, but it sold. Kept going back to Levalley due to the fact that Mark, the sales rep. was in constant contact with us and very patience with our search. Helped us pick out a vehicle I absolutely LOVE! Couldn't have asked for a better experience with the whole process! Thanks so much LeValley Team!

Ralph is "THE MAN"!

Ralph was very helpful and didn't try to 'push' the fluid changes on us while our vehicle was in for warranty repair / recalls. The fluids, while not terribly bad, could use a change but when I looked at them and said 'those can wait until next time' he just said OK and didn't push the issue. He got us a rental car from enterprise and due to my wife's work schedule he pushed the repairs ahead and got her on the road in time! He's a Rockstar!

Great place

Treated nice. they helped me out. I would recommend Levalley.Plus they have a great service department that is very helpful.

LeValley Service is Outstanding!

Love all the guys, they are great. Service Manager Joe is Super! He is worth his weight in gold! I recommend them to all my friends because I can trust them!

Quick and easy service

While traveling around town I experienced a flat tire. I called the dealership to find out how to have my tire repaired. Within 90 minutes after arriving at the dealership my tire was repaired and I was back on the road again. They made what I thought was going to be a long event a very simple process.

Excellent service, and even better staff.

The man in the service department, Ralf, was one of the greatest guys I've ever met, his professionalism and honesty exceeded any expectation I had...

Great to work with!

Always friendly, professional, and exceeds expectations! Service area is always clean and waiting room very comfortable. Great service is consistent...not just once in awhile!

2015 chevy Trax

Chris Salinas was excellent and very generous and really nice. I would higly reccommend Chris Salinas for a new or pre-owned purchase if you are in the market for a vehicle. Very satisfied customer!!!

Buick Enclave

The purchase of the new Buick from LeValley was facilitated by Chris Salinas and this was a VERY good experience. Overall, the personnel and service here is excellent and will keep me a customer forever.

Service

I had my truck in for repair a number of times and they never did get it repaired and I was charged for each time. I finally took it back up to the dealership where I purchased it and they looked at it, found the problem, said they would order the part and call me when it was in. They called me, I took it back to them and GEE, it was repaired and I have never had a problem since. We had the same problem with my wife's vehicle and had to have it repair somewhere else and had to pay again. They don't seem to take care of their customers with satisfaction.

Amazing customer Service

Heading to Troy MI from Chicago I lost my transmission a few miles from LeValley Chevrolet. Service Advisor Joe Frey made this experience about as good as anyone could make this. He had me back on the road within an hour with a loaner and kept my car for repairs. The service technician Aaron Pailing was kind enough to work thru his lunch so that my car would be ready for me to pick up Tuesday afternoon on my way back to Chicago. Upon arriving to pick up my car, Joe had the great news he was able to find me a rebate for the transmission, which helped to ease the pain of the unexpected cost. If I was to lose a transmission, I could not been luckier to have found LeValley Chevrolet to get me back up and running as painlessly as possible. Thank you to Joe and Aaron!

Outstanding customer service

I was driving out to Michigan from NewJersey on a family trip. My AC in my suburban was not blowing cold air. I stopped at 3 dealers from Ohio to Michigan starting Friday morning and not one would even look at my issue. I explained i just had a new compressor installed at my dealership at home. My wife and three young children were no happy without the AC riding in the truck for 6 hours. I called LeValley GMC at 3:00pm on Friday afternoon talked to Zach in the service department and explained my situation. He asked me to hold on and he told me to drive over so they could take a look at my AC. They inspected my AC system at 4 PM and by 5 PM on Friday and got it working temporarily so we would have AC for the 13 hour ride home on Sunday. THIS COMPANY UNDERSTANDS CUSTOMER SERVICE! OUTSTANDING!! They would be my dealer if i lived in the area.

Clean and friendly

Purchased a new car and found Salesman and Finance Mgr to be very helpful. Ryan did a thorough job explaining all the new features on the car.

Good customer service

I have had my Cadillac in for repairs three times to LeValley. The first was getting my transmission rebuilt. Was expensive but service consultant worked with service manager to help reduce cost since not under warranty. Was impressed with the service tech knowledge and experience on transmissions. Airbag connection under front seat had to be repaired twice. Troubleshooting other problems was good but took some time. Requested quality over speed.

Warranty check up

This was our first experience at Le valley since we relocated to Michigan from Texas. LeValley is a professional service department. I was impressed by the cleanliness of their shop and all of the bays they have. The service Manager Joe was very helpful in explaining what need to be serviced. Our car was only in the shop for one day.

Good chaps in the service department

Regards Service Department; professional, thorough, friendly. They found time to squeeze me in today. My only day possible. Thanks

Great Sales support, Great Deal, Great Service.

I just finish the lease of my Chevy Volt , turned it in and took a Equinox. I get all the attention from the sales person I could have. Jim. Really easy to work with Cris Jonhson on the paper work. Very satisfied.

Always get good service!

Every time I need to take my Enclave in for service, they work me in very quickly.

Excellent service

I have been a customer of Le Valley's for years and am very pleased with the excellent service I have received. Ralf Quintero, Service Adv is amazing. He is always pleasant to talk too and also good at explaining the problems. Compliments to the entire staff. I would highly recommend Le Valley's for car buying and service.

Service turned into purchases

Took my a CTS in for a regular oil change and started browsing the lot to enjoy the beautiful weather. Texted my husband a picture of "his next truck" and in the end we had such a great experience with talking prices over with George S., we came home with the 2015 Silverado 2500 for him and a 2015 Acadia Denali for me. The service department is great and talking with others in the area, we cannot find anyone who has a negative thing to say about them. That's hard to say of any company these days.

Very Pleased with Experience

We took an older Equinox in for service and were given a '15 Malibu as a loaner. My husband got acquainted with both sales and service staff because of the complexity of the repair. We initially joked about just taking the Malibu, but we ended up getting a great deal on a lease, traded in the Equinox and are now driving the Malibu!

Excellent experience!

Fabulous experience when getting my car serviced! The facility was sparkling clean. I highly recommend this dealership.

general maitainance for the vehicle

Joe Frey is my service representative and he is fantastic....

Great Service and Great Ficilities. Great place!!

LEVALLEY CHEVY-BUICK-GMC TRUCK, is to me a very Great Place to Buy a New or Used Vehicle or Truck. Mr. Joe Frey, Service Advisor, is a wonderful person,he is very helpful in many ways, every time I get my vehicles serviced there, including when my Daughter and Son-In-Law get their vehicles serviced there as well. We have been buying New and Used vehicles there for many years now as well as getting top service work done. I would like to also say that all the Staff, all Sales people and (Chuck)Our Sales Consultant, all Maintenance Staff for repairs and service of vehicles are great. All the Office Staff there are friendly and a Great to know and work with. I would Recommend this place to anyone for Buying a Vehicle or having service work done.

SERVICE WITH RALF QUINTERO

Ralf has always taken very good care of my vehicle and provided me with excellent customer service. He makes sure to explain everything that has been serviced on my vehicle and how much it is going to cost. I'm always very happy and satisfied when I leave and would recommend anyone to this dealership. I will definitely being purchasing my next vehicle from this dealership.

Great service

Joe as my Service Adviser and Dan as my Repair Technician did a very good job keeping my Saturn Ion in good shape. I was greeted promptly, service order written up immediately and given a ride home without having to wait. Joe called me mid morning and explained what repairs were needed, their approximate costs and got my approval for each of them. All repairs were completed by the end of the day and I was picked up by their courtesy driver and taken back to the dealership to get my car.

Ralf Quintero-reliable and succesful.

Ralf Quintero was very succcesful at providing the services I needed. He's a very reliable service advisor that I can always depend on when I come there. Le Valley's overall customer service is exceptional. I would recommend them and Ralf to anyone. Thank you for all that you do for me.

Great service with minimal wait time

Joe in the service department was able to squeeze me in for a tire repair on a busy day in the service department and went the extra mile in getting me in and out and on my way in a very short time. Great service and attention to detail. I plan to have all my service work completed here.

Regular Scheduled Maintanence

Have had our vehicles serviced here for a number of years. Always greeted with a smile. Service has always been done timely. Only service where the technician prepares and leaves a thank you note in the car when finished.

Oil change and tire check

My husband and I took our vehicle in for a oil change and tire rotation. We went in a little hesitant because we were haveing some problems with the tires loosing air and were worried and wanted them to check them out. After pulling up one morning f the representatives came up and told me that he would take it from there and to not worry. My husband talked to him about the tires and he said he would have his men take a look at them. Even through when we first got there it looked like a crazy mess they got us in and out without any problems. They called us when it was finished so we could go about our day without having to wait around at the dealership.

great service. little wait time.

when I got a nail in my tire, they got me in quickly & got it fixed with short wait time.

great service

Great service. Ralf Quintero was my service advisor and he was very helpful in getting my car fixed.

Excellent Service

Excellent customer service received from Ralf Quintero! My car was towed in with a flat tire and even though I had not purchased my car from them they treated me as if I did! I will be returning to LeValley thanks to the excellet service I received!

BATTERY ISSSUE

RALF QUINTERO TOOK VERY GOOD CARE OF ME AND MY VEHICLE WHILE IN THE SERVICE DEPT.

Great Service...always

Ralph and all of the Service team have always been great...from the greeting thru the service is the best. It keeps me coming back.

frendly service

Had transmission service done and then the next day it went out. Took it back and Ralf Quintero took good care of me with getting my truck fixed.

Great experience

Great & clean environment. Everyone was so professional! You just feel that customer service is something they eat, breathe and sleep. Whether it was my guy, Ralf, or his co-workers, I just felt very well taken care of. I am a definite customer for life.

Customer Oriented

Updated from very old Cavalier and really didn't know what to update to. They were insightful and willing to let me test drive everything. They answered questions with knowledge and insight into my driving habits. No buying pressure even when negotiating price. Was transparent with all invoice information. Hard to believe but it was like dealing with a friend instead of a bully. Would highly recommend them to a first time and an old experience buyer. Stop in. You'll be glad you did.

Great customer service and quality work

Great service and excellent quality of work. Enjoy working with Ralf. I live 45 minutes away from this dealer but always come back because they are great.

Outstanding Service!!

Outstanding customer support, far exceeding my expectations! Our salesman went above and beyond to meet our requirements and give us great advice on future purchases. We also had outstanding service showing us how each and every option performed and worked. Overall I could not have asked or received better customer service!

Service

Appreciated the periodic updates on the service of my car while waiting in a very comfortable chair. Also, appreciated the excellent wireless service to do some work while waiting.

Service

Very positive service experience! The service was performed while I waited, and I was pleasantly surprised when it was completed sooner than expected.

Outstanding service department customer service!

Wonderful service department. Very patient and kind and kept me informed while diagnosing and fixing a puzzling issue. The whole department is friendly and has an excellent work ethic. Joe Frey and his staff are to be commended.

Treated like family

We were treated like family by the entire team at Le Valley Chevrolet. Brad LeValley took time to make sure this was the right vehicle. He explained the various features and allowed us time and space to make the decision. NO PRESSURE! Once we decided to purchase the truck, he took us on a personal tour of the dealership and introduced us to his entire staff, sales, service, finance literally everyone. The way in which he introduced us, told us that we were about to become part of the LeValley family and not just buying a car. On the day we were to take ownership, Brad drove to our home to pick us up, so we could drive home our new Silverado together. The delivery specialist Ryan Alcott took us through every feature and function, and there are many. He assured us we were not alone and he would be there to answer any question regardless on how small. The finance manager, Joe Rogers found the lowest nterest rate then even contacted our credit union to see if they would match. After the sale I received follow up calls from both Brad and Ryan to see if there were any problems or if they could answer questions. So we are now a member of the LeValley family.

END-OF SALE EXPERIENCE

I'M GLAD THAT THIS PROCESS IS FINALLY OVER! JACK LEWIS MADE THE PROCESS AN EASY TRANSITION BACK INTO THE FINANCING PROCESS OF A NEW VEHICLE! THANKS, JACK! i WON'T FORGET YOU! DOROTHY

R.Craig

We were promptly greeted by Christopher Johnson and he went out of his way to help us find a used vehicle at a price we could afford. Then the financing dept. found us a very low interest loan that was Great!! LeValley Chevrolet in Benton Harbor, Mich is a great place to find that next New or used car with the best sales people,a large inventory, and a large service department with Quality mechanics. This was our first time there and we hope to buy a new Buick in a few years!

Great Experience

Jack the salesman did a great Job finding the right car for us. Will purchase another car if I live long enough. Joe and Ryan did a great job also as well.

Excellent Service,Clean Facilities,Great Staff to

My Wife and I have bought many vehicles at LeValley Chevrolet Buick GMC for many years now. The Sales Person Chuck Voytovick as well as the Business Manager Joe Rogers have been Great to us and very helpful as well. The Service Advisor's Joe Frey, Zach McGinnis, and John Kearney, have been great to us when ever we have work on the cars done. The rest of the Sales People there are great to talk with. The Office Staff, all the Certified Technician's are great people as well, including the Parts people, the Detail people there and the Service Lane Technician's are also a great bunch of people there. My Daughter and Son-In-Law also have bought cars there and have had great service there for years. In general it is a Excellent place to buy a vehicle and get it serviced.

Great company to buy a car from!

I would recommend this company for anyone looking to buy a car. Hands down great service,great people.

Great Experience

Jim Jackson made buying our new Yukon an easy and painless experience. we located our new Yukon and had it delivered to LeValley in benton Harbor.

Greatest and most friendly dealership around

I've bought several vehicles from LeValley's over the past years and have never had anything but an excellant experiance always. I would highly recommend them to anybody Ron Perkins very professional in all areas.

GREAT EXPERIENCES

LEVALLEY HAS ALWAYS BEEN SUPPORTED FROM DAY ONE WITH MY PURCHASE. MY MAINTENANCE WORK HAS BEEN DONE WELL AND TIMELY. MY SALESMAN, CHUCK VOYTOVICK, HAS ALSO BEEN VERY COOPERATIVE AND INTERESTED IN MY PURCHASE AND ANY OF THE FOLLOW UP SERVICES, IF NECESSARY.

Not good

Reasons why my experience was negative: 1)- First I went to buy a Equinox couple months ago. They didnt match the price of some competitors in the area. I told them that I would go with another one. They kept calling my cellphone for weeks advertising other things. It was not nice. 2) - I went to test drive another car several months ago. I didnt like the fact that the dealer was with me in the car. Although he didnt say anything, it's a pain in the neck to have someone by your side. I couldnt concentrate on my evaluation. I left LeValley, stop by a Ford dealer and the guy just gave me the keys of car and said: take it for a spin. No one in the car but me. Much more pleasant.