Leith Toyota

4.7
Overall Rating

Customer Service: 4.7 Quality Of Work: 4.8 Friendliness: 4.8 Pricing: 4.7 Overall Experience: 4.7


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Great service

5
Asia on 11/30/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My car buying experiencing has ALWAYS been horrible until today. I worked with Shawn Gould and he was pretty cool. He answered all my questions and convinced me to purchase a car.


Great Experience!

5
jmb on 11/23/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My husband and I were looking for a second car, and were trying to decide between Subaru and Toyota. We have purchased a Corolla a couple years ago at Leith Toyota years ago as well as used their maintenance services and was hoping for the same excellent customer service we received then. We were not disappointed. Brandon immediately greeted us at the door and was willing to answer any questions we had. He was knowledgeable about the Rav4 and guided us in choosing the right one for us. Manny the financial officer was also friendly and helpful in guiding us through the paperwork process in purchasing the car. Thank you both Brandon and Manny for your help! :)


"Great service!"

5
Jen on 11/02/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Excellent service! Had my FJ Cruiser serviced by J.R. last week. Took it in for the 40K checkup. Dropped it off in the morning and picked it up at lunchtime. It was a great experience, I am a loyal client. Thank you JR and the team at Leith Toyota!


New Corolla!

5
Danap72 on 11/01/2016

Overall Experience: 5.0

I could not be happier with my new Corolla and the service I received at leith Toyota. Lewis was a great sales man and made the process fly by.


Best sales team

5
Ozzymurphy on 10/31/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I've been buying cans for 30 years and this has to be one of the best experience ever .i bought a Toyota Camry from Mark hay .he treated us like a life long friend.from start to finish it was a great experience.i would send my mom there to,buy thanks


Love my new car

5
Toyota83 on 10/31/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Go see Joe Procaccini, he's the best. He made buying my new car a great experience. After visiting 3 other Toyota dealerships I opted to buy from Leith. Joe went above and beyond to make sure I was taken care of and made the car buying experience pleasurable (I hate going to car lots). I would only buy from Leith and highly recommend Joe.


Will never give them my business again.

1.5
1111 on 10/27/2016

Customer Service: 2.0 Friendliness: 1.0 Pricing: 2.0 Overall Experience: 1.0

My previous car was rear-ended and deemed a total loss so I was in need of a new car fast. I went to toyota since that is where I got my previous car and was told that they have previous customer incentives, which I was not offered. The sales rep I had left every 5 minutes for at least 10 minutes at a time to "discuss" with his manager, this did not happen whatsoever at the other toyota dealership I went to. Since I am a graduate student, my income is through the school, but is still considered income and I am still considered an employee, however I was asked about this multiple times by different people there, which I was not asked when I got my previous car. Furthermore, the car was not cleaned properly when given to me (I found a pair of dirty scissors between the seats, which was easily seen from any angle). I was told I needed to go back to get the emissions checked since it was brought in from another dealership so I made my way up there, waited for a half hour just for them to tell me it was unnecessary, and have them ask me several times whether I was even supposed to be there since I ended up purchasing a non-toyota car. Instead of the sales rep being knowledgeable and checking before having me make the appointment, I wasted my time working my day around going to the dealership for no reason. When the sales rep was told that I did not need to be there the response was "oh, cool" (or something along those lines), not "oh sorry for making you come here for absolutely no reason". Overall, I felt like I was being taken advantage of because I am a young female. I will never go back to Leith toyota and probably any of the Leith owned dealerships.


A++++ All The Way!

4.8
MP925 on 10/26/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

From the second you walk in the dealership, you know you have picked THE right place. The salesmen are knowledgeable, friendly, patient, professional and had amazing customer service!! Never once did I feel any pressure or pushed into purchasing my new Highlander. I had the extreme pleasure of working with Phillip Johnson, my salesman, Shane Sullivan, the sales manager and Tyrone Yarborough the business manager. From beginning to end, I was treated like a family member rather than just a customer. We had visited some other dealerships while looking for my new vehicle. We stopped looking once we walked into Leith Toyota. I don't know anyone who can actually say purchasing a new vehicle is a great experience. But I can honestly say, my car purchasing experience at Leith Toyota, was a pleasure! But your next vehicle from them!! And ask for Phillip!


My personal experience purchasing a Toyota Vehicle

5
nainsingh on 10/21/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I think you should know about the stand out excellent customer support and friendliness Solomon Dunston provided regarding the model of the vehicle I was interested in. Solomon was attentive and he listened to all my concerns with a great deal of patience. He ensured that I received all the information regarding the vehicle. Because of his efforts and with some help from the finance Boss Man behind the glass wall (Director) we were able to arrive at a consensus to make the Toyota purchase.I must add professionalism and innate skills were exhibited at all levels.


Best Purchase of my lufe

5
ADiaz05 on 10/05/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Walked in to Leith Toyota that morning hoping to walk out with a set of wheels and I did!! This was my first experience at leith and it was a very welcoming place. My salesman Josh was great and a really cool person. He answered all of my questions and never pressured me into any decision that wasn't best for me and also gave me the deal on the truck I had set on my mind and was satisfied with what it came out to be! If you are looking for a new car go see him and the staff at leith Toyota! Definetly a trustworthy place to go!


V.I.P treatment

5
Dhmoye329 on 10/04/2016

Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

The showroom is immaculate. Staff is friendly. Solomon my salesman as well as Manny the Finance Managet was HONEST, KNOWLEDGEABLE & PROFESSIONAL. I've had many bad experiences buying cars but this by far was the best. Leith has a new customer.


Used car purchase

4
Michal Jozewicz on 09/30/2016

Customer Service: 4.0 Quality Of Work: 4.0 Friendliness: 4.0 Pricing: 4.0 Overall Experience: 4.0

I purchased a used car at Leith Toyota. It was all a positive experience. They are professional and courteous. The car was a great purchase. Shawn Gould, the salesman, was great to work with.


New rav4

5
Taylorb3 on 09/29/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This was such a great experience with my sales associate Lewis. I could not be happier with my new raw4. Go see the leith Toyota team!


The car I wanted for the price I wanted and fast

5
huskerfan919 on 09/28/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Great experience...Lewis Cable was especially easy to work with...helpful, friendly, and patient. The entire experience was complete in less than 3 hours. Stanley and Shane were professional, friendly, and efficient.


Great Experience

5
Sara on 09/28/2016

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

It's not very often you can say buying a car was a great Experience, but with Leith and our salesman, Joe, the process was smooth and painless!


I love this new Toyota and my son will too!

5
Venisha Murphy on 09/25/2016

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We needed to find a new car for my son. We're a Honda family however after talking with my mother I decided to check Leith Toyota out. Needless to say I am so happy with my new purchase. Our salesman Stephen Koscielny was extremely helpful. My son is going to love his Corolla. The staff is friendly and helpful and patient. I look forward to continuing my business relationship with the Leith family.


Great Place To Buy A Car

5
Newbilljess on 09/23/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Thank You Shawn Gould for the patience and time you spent with us on our purchase! Great customer service and will definitely do business again.


I recommend Shawn Gould at Leith Toyota.

5
Hettie Little on 09/21/2016

Overall Experience: 5.0

Shawn is a very good sales person. Very knowledgeable and took the time to answer my many questions. I recommend he get a raise soon.


Good service and good sale

4.6
Kimvanwang9 on 09/12/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 3.0 Overall Experience: 5.0

Antony is great sale man .we like our new minivan sienna . Thank you for your helping. We will contact you if we need add more option my our minivan in the future.


Best experience ever!

5
Maureen Scher on 09/08/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

After the devestation of having my car totalled in a car accident, I was dreading car shopping. We were helped by Joe Diorio. He was a God send. He found me the perfect corolla in my budget. He was so friendly and knowledgeable! !! Our 5 year old son was with us, and Joe helped keep him entertained while we completed the process. He took into account my injuries, and made sure I was comfortable every step of the way. HE DESERVES A RAISE! !!! Because of Joe, I have a newfound respect for car salesmen!!!! If I could give 10000 stars I would!!!


2016 Red Scion FRS VROOM!!!!

5
Red FRS on 08/30/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Anthony Williams was a great salesman!! He was very funny , but also very informative and did all he could to help me get the payment range I was looking for. No pressure at all!!. I also want to thank Manny in the finance Dept, great guy, !! Very honest and straightforward. No games!! Love my new car and enjoyed my experience. Thanks !


Buy, Sale, and Trade

5
Skc1659 on 08/30/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Grade A experience at Leith Toyota. Our salesman, Joe Procaccini, was extremely knowledgeable and detailed throughout out the whole transaction. Our transaction included the sale of my truck to the dealership, along with the trade-in of my wifes car on a new RAV4. It was a little more multifaceted than a normal trip to a dealership but between Joe P. walking us through all the details and the sales manager, Alan Broughton, working on all the numbers with us, we ended up very happy with the outcome and drove home about an hour and half later in our new car.


Leith Toyota Scion

5
Tkettler on 08/30/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Excellent dealership. My sales person was fantastic and made the buying process easy for me and my family. I will definitely be a repeat customer mainly because of the experience I had with Joe.


Wonderful service!

4.8
Gee31 on 08/20/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

The staff was friendly, patient and extremely helpful. My fiance and I were made to feel very welcome and comfortable. The experience here was by far the best I ever had purchasing a car!


Great Service

5
Vallory Schmitt on 08/17/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I am not the kind who wants to spend days talking about a deal ! With that being said, I spent less than four hours on making the deal and my salesman was awesome !! I would definately recommend Leigh Toyota ! Did I say how much I LOVE my new truck :)


Very professional, genuine staff!

5
Pattin on 08/17/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Car buying is probably my least favorite thing to do yet once I walked in the door I was treated respectfully and no " hard sell"! Staff very friendly and most helpful! Thank you


Best Experience EVER

5
Monic Bettis on 08/15/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This was truly the best car buying experience I've had ever! Solomon was awesome. He listened and understood! Thank you for all of you help!


A very positive experience

5
mycorolla on 08/15/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I purchased recently a new Toyota Corolla from Leith Toyota. The whole experience has been very positive:1) I got very promptly a very good offer for the out of door price. My thanks to Mrs. Stephanie Weisz.2) I arrived at the dealership around 3PM, and I have been assisted by Mr. Solomon Dunston.3) Mr. Dunston presented us one of the cars matching our request, technical, safety, then we did a drive test.4) The paperwork process went very well: professional, efficient, and smooth.5) I got a very good financing, better than the offer of my bank. Again the process went very well. My tanks to Mr. Stanley Jones.Bottom line: in a couple of hours I was driving home the new Corolla. I give the highest marks to all Leith Toyota employees who assisted me, especially to Mr. Dunston.


Customer Service was fabulous!!

4.8
secolehyke57 on 08/08/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

I loved the excellent customer service Brandon Hales delivered. I knew what I was looking for and he provided me with several possible vehicles I may have been interested in. There was no pressure to buy, my questions were answered, and I just felt comfortable throughout the entire process. I would truly recommend this dealer to anyone looking for a car!!


Great customer service from Anthony Williams...

5
LaTisha SALISBURY on 07/30/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Anthony Williams provided great customer service. He was patient and knowledgeable. Toyotas have been in my famiky for years. My mother refuses to purchase anything different. Thank you leith Toyota and Anthony Williams.


Great buying experience

5
Harley smith on 07/30/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

this is my third Toyota and had the best experience so for Mark hay made it easy no pressure and very knowledgeable. I highly recommend asking for him he's a true professional


Superior customer service!!

5
Joe A on 07/27/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I went in to browse used Tacomas and Tundras. I was helped by Joe P and he was extremely helpful, professional and courteous. I highly recommend


Terry Eackles is AWESOME!!!

4.8
Toyota Rocks! on 07/26/2016

Customer Service: 5.0 Quality Of Work: 4.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My husband and I had a 5 STAR experience with Terry Eackles when we purchased our beautiful Highlander. Terry is a genuine, professional automotive sales consultant. We felt that he gave us a fair offer on our trade in and new purchase. My husband and I have bought 10 vehicles during our lifetime and our experience with Terry was the best we had with a sales consultant. We decided that we wanted to buy a Toyota Highlander Limited after researching and test driving other SUV brands. I had a short specific list of the options I wanted including the beautiful Jade color they offered. This was the 3rd Toyota dealership we visited that weekend and my, Leith Toyota has more SUV's with all sorts of different options available on their lot than the other two dealerships. We thought that we will just look to see what they had and then go home. We found our dream Highlander on their lot and asked Terry for a test drive. The Highlander has a lot of style (loved the shelf to put things on no other SUV had this) and it drove and handled like a dream. The stereo system sound is so rich, Mick Jagger never sounded so good!!! My top priority after driving minivans for the last 24 years was back window visibility and Toyota delivered. The Highlander has style, quality and has a lot of value for the price. Before arriving at Leith, I was 99% sure I was going to buy a Lexus. The Lexus styling, especially the front of the 2016 models (so much steel in the front, yuck!!!) and pricing is bismal, yes they have quality but the Toyota Highlander has it all, styling, price, function and quality. Terry waited until we got the financing done and then showed us some features on the car before we left, which we thought was so kind of him because I think he stayed overtime for us. Because of Terry, we finally had a great experience buying a car. Thank you Terry! Margie & Chris Veit


Great Experience

5
vnoellec on 07/26/2016

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I had a great experience at Leith! Joe was very helpful without being pushy. I found exactly what I was looking for and after one test drive I knew that I'd leave with that car! The dealership was great and everyone working was friendly and personable.


Exceptional Customer Service.

5
sherry on 07/26/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We were greeted at the front door by Sam with a big smile.He was professional and helpfull.We told him what we trying to do.He showed us a handfull of options that fit our needs.He did a great presentation,We test drove the car and we loved,so We left happy with a new car.thanks to Leith Toyota and Sam for a great experience.


Joe Procaccini and Trevor Penick Rock!

5
Oleta on 07/25/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I visited the dealership with the intention of purchasing a used vehicle. Joe asked several questions to make sure I was getting a vehicle I'd be happy with. He helped me select a new vehicle with a better interest rate and more options.Trevor patiently answered all my questions on the financial/contracts side.Both made themselves available and quickly followed up to my phone calls/emails. I was able to make an informed decision and feel good about my purchase.It was a great experience and I LOVE my new Corolla! :)


Satisfied

5
Yong Dutmer on 07/24/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

The whole process of purchasing a car was so smooth and professional.Sam was very kind and knowledgable.I will definetly go back there for the next car.Thank u guys!


Fantastic Experience.

5
Giantdad on 07/13/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Phillip and Travis were fantastic. Phillip was knowledgable, attentive and polite. Hands down the best car buying experience ever. Travis let me bug him on his personal cell phone for weeks about when my car would show up on the lot. What kind of sales manager does that? An awesome one, that's what kind!


Shawn was great!

5
Nancy on 07/11/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Completely satisfied. Shawn did a great job explaining the car to me. The whole experience was easy and enjoyable. I recommend Leith Toyota to anyone thinking of purchasing a car, truck, or suv


Awesome Service!

5
Egano on 07/07/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I have purchased 2 new vehicles from Joe P. at Leith Toyota. Awesome service and always willing to go the extra mile for us as the customer. I bought a 2016 4Runner XP edition from him in December and took my wife to purchase a 2016 Camry a few months ago. I will take all of my future needs to him at Leith Toyota. Could not say enough good things about Leith and their staff. Also, J.R. is awesome to deal with in the service department.


Brandon Hales took great care of us.

5
MCSchaffer on 07/07/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Brandon called me when a vehicle became available that fit my requirements. He is a great communicator and is knowledgeable about the Toyota products. Helped us get a great deal.Happy Happy Happy!


Poor Service

2.4
wolvesrme622 on 07/05/2016

Customer Service: 2.0 Quality Of Work: 2.0 Friendliness: 3.0 Pricing: 3.0 Overall Experience: 2.0

This dealership has gone down hill. I waited a year for a warranty part to get replaced. Then made an appointment only to arrive and be told it's for 30 minutes later, which I wouldn't have done since I needed to be at a doctor appointment. ( I do not work so I am very flexible on time I can come) But I do try to group things if at all possible since I live almost an hour away.And this weekend my husband had to clean battery terminals on my daughters new corolla., I do not know what kind of check they are doing but obviously not looking under the hood. She drives in from Durham. Ridiculous for either of us to drive past other Toyota dealers only to get bad service.


Outstanding service!

5
Loveliving on 07/01/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This was of greatest experiences I have had while buying a car. Solomon was very knowledgeable about the product and was able found the perfect car for me based on my needs. He was patient and very professional while understanding that this was a major decision for me. There no pressure when it came to me making a decision. I will recommend Leith Toyota to everyone.


Great Customer Service

5
Minnie C on 06/30/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We just purchased our first 2016 Camry at Leith Toyota on Capital Boulevard and cant say enough about how easy the experience turned out to be. Anthony Williams was the gentleman who assisted us in the entire process, making our purchase anxiety and hassle free; he is definitely the "man to see". Having dealt with Anthonys obvious experience, his patience, humor and gracious smile, we consider him the epitome of what great "customer service" means. I will definitely recommend Leith Toyota and Anthony Williams if you are looking for a car. Thank you Anthony - Keep up the good work!


Another lease from Leith

5
Jhoff91 on 06/30/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I have leased multiple cars from leith and everytime they have made it simple. This time was no different. I really enjoyed working with Josh Flook and the managers at this dealership!


Great experience

5
Occhi71& on 06/29/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I worked with Joseph Procaccini 2 weeks ago when I purchased my new Toyota Camry. He knew the ins and outs of the vehicle and showerd me each model. He really assessed my needs. I would 100% buy from him in the future. Go see Joey!!


"Excellent Experience dealing with Allen Benson at Leith

5
Stephanie on 06/29/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My husband and I just visited Leith Toyota and had the pleasure of working with Allen Benson for the second time. He is a very honest and loyal salesman. There is no pressure and he has always given us the best deal possible. I encourage anyone who is interested in a new or used Toyota to visit Allen Benson at Leith. You will NOT be sorry. I said it before, and I will say it again, he will give you the best possible deal.


Excellent experience

5
John of Wake Forest on 06/29/2016

Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Leith Toyota and Phillip Johnson made our car buying experience excellent. They were very professional, respected our time and gave us a great deal on our New car.


My Family Bought 5th Toyota From Leith Toyota!

5
ToddandAlison on 06/28/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

No mistake in the title. My family has bought 5 Toyotas from Leith Toyota over the past 2 years and every time I worked with Allen Benson in sales. Allen takes a no-pressure approach to sales and always gives us the best deal possible from the start. He doesn't play any games and is honest in all of his dealings. He is also great after the sale making sure that we were happy with our purchase. If you need a new or used Toyota, visit Allen. He will give you a great deal.


Great Experience!

4.8
nurserosalyn on 06/28/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

My car buying experience at Leith Toyota was superb! I actually went in to get my car serviced and had absolutely no intention of getting a new car. The repairs that my car needed added up to much more than I anticipated and I was stressed about paying for it. Knowing that my car is in excellent condition when I am driving it is huge for me so I knew I had to do something. A manager told me about their trade-in program and introduced me to Solomon who graciously helped me pick out the best option for me. Solomon was very patient with my particulars and gave me excellent customer service throughout the entire process along with all of the other managers that were involved. I brought my new 2016 Toyota Camry home the next day and was offered more than enough to pay off my old Camry as a trade in. I will definitely visit Solomon and Leith Toyota again for my next Toyota purchase!


18 years strong

5
Miss Gigi on 06/27/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Awesome experience, Sam and Anthony went above and beyond to make sure I left the dealership a satisfied customer. Thanks Leith Toyota for keeping our 18 year relationship strong!!


By so far it was the best car buying experience

5
jacob on 06/26/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I bought a car from sam and he was excellent, he provided me with all the help.I am so happy with my new car and I will be back for my next car.best buying car experience.


Fabulous experience

5
Love RAV4 on 06/24/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Solomon Dustun was very patient and helpful especially with setting up the audio and understanding my needs in a vehicle. If you want a great experience ask for Solomon.


Buying my first car after graduation

5
Amber Lamb on 06/21/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Mr. Anthony Williams was a great help with finding my first car that needed to fit all my needs as far as being great on gas and having enough space to move my belongings to a new city. I love my new hot lava RAV4 Limited AWD MODEL. It has smooth ride, awesome features, great color, nice shape, very spacious and great on gas since I was previously driving a 2010 Corolla.


Awesome shopping experience with Brandon Hales

5
Jemmy on 06/21/2016

Customer Service: 5.0 Friendliness: 5.0 Overall Experience: 5.0

Brandon was very attentive to my requests. He was also quick to match me with a car that suited me. Overall a hastle free experience! I will definitely request Brandon on my future visits to Leithe Toyota of Raleigh.


Customer for life

5
Tim457 on 06/21/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I visited Leithe Toyota and meet Sam Boktor , I have the best experience ever he is nelegabal verey easy to work with and verey happy . Thanks sam


Adding to our Fleet...

5
tschneider99 on 06/21/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I was giving the task of finding new vehicles for our service fleet. We looked at several different vehicles from different makes. It wasn't until we went to Leith Toyota Raleigh and talked with Brandon Hales that we realized that the Rav4 was the right fit for us. Brandon and the team at Leigh Toyota answered every question we had and found 3 Rav4's with all the same options in the same color we requested. We will return to Leith Toyota when the time comes to add to our fleet. The Rav4 is a very sharp looking and impressive SUV to have in our fleet. Thank you Brandon and the Leith Toyota group for making all of this happen.Tracy SchneiderThe Alternative Mailing & Shipping Solutions


Shawn Gould great salesperson at Leith Toyota.

5
miguelapr on 06/16/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Excellent Service and experience at Leith Toyota Raleigh. My sales person was Shawn Gould, He was excellent and patient, he got me the car and price I wanted with no pressure. Leith Toyota is the only dealership I will work with. Thanks to Shawn Gould and everyone at Leith Toyota I've got a beautiful new car!


Solomon Dunston, Sales Representative

5
Susan Lassiter on 06/13/2016

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Solomon Dunston was a pleasure to work with. He gave us quality attention and listened to our needs in a new car. We found a terrific match in our new Camry. -Susan and Wingate Lassiter


A most productive day

5
One satisfied customer on 06/03/2016

Friendliness: 5.0 Overall Experience: 5.0

After looking at many many trucks...Phillip Johnson led us to just the right truck. He exhibited the utmost patience and helped us filter out what we needed. We are very satisfied with all the people who helped in the selection of our truck. We appreciate their attention to detail and thoroughness in finding just the right truck and their willingness to meet us with a fair price.Shane,the floor manager was most accomodating and Stanley Jones was very thorough in explaining the financial segment. We spent over 8 hours at this dealership and they were just as friendly as we left over an hour after their closing time as when they first greeted us at the door. We could not ask for better service!


Great experience. Knowledgable staff.

5
Jtokos18 on 06/03/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I bought a new 4Runner today and I can honestly say it was the easiest car buying experience I've ever had. Brandon Hales was my sales person. He was easy going and very knowledgeable. I had a great vibe the whole time and that is why I decided to buy the car.


great experience at Leith Toyota

5
TRDTOYS on 05/31/2016

Overall Experience: 5.0

Purchased my 2nd Tacoma from Terry Eackles at Leith Toyota. Product knowledge is what makes Terry stand out and with an all new Tacoma for 2016, I needed to know the changes in order to justify getting rid of my 2012 Tacoma. Terry did not dissapoint and I am now the proud owner of an awesome Limited Tacoma. Please go see Terry for a great experience at Leith Toyota.


Great! 3rd Toyota in 3 Years

5
2Dpros on 05/31/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This was my 4th Toyota purchase, my 3rd at Leith Toyota. I had 1 person for all 3 vehiles over the past 3 years. My sale person was Terry Eackles. He was great. He was very professional. I would recommend Terry for next Toyota purchase.


Great experience

5
Ashly Weeks on 05/31/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We bought a new minivan and Terry Eackles was our salesperson. We had an excellent experience that was hassle free. He explained everything about our new vehicle. We would highly recommend Leith and Terry Eackles.


It's easier here

5
Connie Leigh on 05/31/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

The new commercials got me curious about the dealership. I have a 2007 Toyota Camry and will be needing a new car in a couple of years. I came out to the dealership and was helped by Terry Eackles. He was very informative and educated me on the new technology. He helped me decide what year and make I needed to buy that would put me in a newer car with all the new features in my budget. I will definitely keep in touch with him and come back when I am ready.


Awesome experience!

5
Juliepau on 05/30/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Had a great experience with the leith Toyota team. Just bought my new Camry from Edwin Hernandez and I would definitely recommend him to anyone who is in the market for a new or used vehicle. They have awesome deals and excellent service!


Leased 2016 Toyota Tundra

5
Sdrew627 on 05/30/2016

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This was my second new car but my first leased vehicle. What an excellent experience. From the first salesman we met who helped us find an available salesman to Phillip Johnson (our salesman) to Manny Arzeno (our finance manager). They found the right fit for us from the truck to the price. The customer service was the best I have ever dealt with. Thanks to everyone at Leith Toyota. I will recommend them to anyone I know or for anything I need in the future.


Good Process

5
sindygamez_66 on 05/29/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We had an excellent experience at Leith Toyota. Phillip Johnson helped us find the perfect car that fit our needs and under our budget. We would recommend Phillip and Leith Toyota to all our friends.


Awesome experience

5
ivan,evelyn29 on 05/28/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I want to thank Phill Johnson for his outstanding service to us during our last visit to your dealer. His kindness and gentleness and his patient in taking time to answer all our question was great. We're very happy with our new car and certainly we will recommend your dealer and Phill for doing business.Sincerely,Ivan and Evelyn Omana


Vehicle Purchase

5
brevels1 on 05/27/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Excellent Customer Service - Love my new RAV4. This is my second vehicle purchase from Leith Toyota. Great Service & Experience. Will recommend this dealership to others.


Awesome service!

5
Esteban on 05/26/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Walked in and Edwin Hernandez took great care of me. Amazing customer service. He took the time to find exactly what I needed and as a result my family and I love the camry. Thank you again for your great customer service!


Excellent sales Representative

5
Willis52 on 05/25/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My family and I had the best car buying experience EVER, Joe Procaccini took the time to make we knew how to use ever feature in our new Highlander. I have never felt more comfortable buying a car then they day I bought from Joe. THANKS JOE!!


Best car experience ever

5
Kelly84 on 05/24/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I just purchased my new Camry from Joe Procaccini and couldn't of had a better experience. Joe was very professional and courteous from start to finish. He was very knowledgeable and made me feel very comfortable with the the purchase of my new car. I've already told all my friends and family that they need to go see Joe Procaccini if they are ever in the market for a Toyota!


Pre certified Van purchase

4.4
ProudMini on 05/22/2016

Customer Service: 5.0 Quality Of Work: 3.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

We had a great experience with Solomon Dunston! Very patient and not pushy at all. He got us 'most' of what we wanted. I say this because we had asked for a full tank of gas and in the excitement of purchasing our van and getting the keys I did not look to see if the tank was full. It's was not! So I expect a full tank at some point! Also they were suppose to cleaning it throughly but when I got it home and lifted seats up there were spill stains and black gunk on the side of the doors that needed to be wiped and cleaned. All else was a great experience. I still highly recommend them, but hold them to their word. Because we held our end of the bargain by buying from them if they did all that was asked. In this case they fell short and could have done better and gave us these small requests that we had. We also had excellent customer service from Manny Arzeno! He was very personable and super friendly. Made the finance part extremely easy!


Best Customer service ever

5
dctrefogli on 05/16/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

EXCELLENCE!!!!!"I received GREAT, OUTSTANDING customer service. I had only gone to this one dealership and I am glad that I did. Solomon Dunston was great. Very friendly, very professional and very detail. I love my car and have referred Leith Toyota to my friends.


Excellent lease experience

4.6
Xp forerunner happy on 05/12/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 3.0 Overall Experience: 5.0

Solomon Dunston was great to work with for our lease exchange. We were after a XP forerunner so it was just a mater of finding the right one. Solomon found the right one for us at the right price. Minimum negotiations required. Excellent individual to work with, very knowledgeable on product line. Of my 50 years of buying & exchanging vehicles this would be in the top 4.


Purchased a new car

5
060475 on 05/06/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Made my car buying experience a good one. Made sure I got the car I wanted at the price I wanted... Would highly recommend Solomon to anyone that's looking to buy a car.


Terry Eackles

5
Tiffany Ray on 05/06/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Terry Eackles helped me find the perfect truck. The service was excellent and he earned my trust (which I do jot usually trust car dealers). The process was easy and stress free.


Easy enjoyable experience!

5
Joeloki on 04/30/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I have always dreaded going to a dealership to buy a new car. However, this was my first experience at leith and it went against everything I have experienced before. My salesman Josh Floo was great. He answered all of my questions and never pressured me into any decision that wasn't best for me! If you are looking for a new car go see him and the staff at leith Toyota!


Amazing car - Amazing dealership

4.8
Sharon on 04/25/2016

Customer Service: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

I can't tell you how great it was getting my new 2016 Prius. It has been all redesigned and it is gorgeous!! If you are on the fence about getting a new 2016 Prius, go for it! Leith gave me a good price for my 2008 Prius. There are so many improvements on the 2016! And deal with Fionn - he is great! Always available for me, answered all my questions, ordered my Prius and it came in sooner than they expected. It is nice to deal with a young man who is not pushy and yet very personal. Hang on to Fionn, Leith Toyota!!


Will NEVER deal with again--PERIOD!!

1
CindyH on 04/21/2016

Customer Service: 1.0 Quality Of Work: 1.0 Friendliness: 1.0 Overall Experience: 1.0

Two MONTHS after taking my Camry in for service, the repair issue is still not resolved. I have been treated to the "runaround" so many times over the past few weeks, that it is astonishing. No straight answers about what parts needed, wrong parts, who will pay (Toyota), when vehicle would be ready. Finally at a point where Toyota even tells me to TAKE IT SOMEWHERE ELSE.I swear that I will never buy or have a vehicle serviced at this dealership EVER AGAIN.The management doesn't care about customers or respond to issues, even the general manager. Emails and phone calls go unreturned. Calls from Toyota Customer Care reps are not responded to.I bought my first Camry from them over 13 years ago. I did not buy my newest one from there, but thought taking it in for service would be good since I knew them.I couldn't have been more wrong.If you need your vehicle serviced, and you didn't buy it from Leith, don't expect to be treated like a customer here.If you need warranty or Toyota-pay type work done, don't expect to be treated like anything except a thorn in their sides.I have NEVER been treated so poorly by any company that I have ever dealt with.Way to go, Leith, you have lost my business FOR LIFE.(but you don't care)


Amazing Customer Service

5
Brooke M on 04/18/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I had a wonderful experience at Leith Toyota! Terry Eackles answered all of my questions and worked hard to get me the best deal possible. As a first time car buyer, I was a little intimidated, but Terry eased my fears and made the whole process a lot easier. He was patient and didn't pressure me at all. I also worked with Manny, who helped to answer my financial questions. They both took time to answer my questions and didn't rush me at all. I was extremely pleased with my experience, and I love my new car!


Served with excellence

5
Mason5! on 04/13/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Mr. Salmon was excellent helping me select my car. He had patience with me and i wasn't rushed to make a sale. I would recommend all of my friends to deal with him.


Easy to work with

5
Michael on 04/05/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I purchased a new truck from Leith Toyota.The buying process was easy.No pressure.Don Satterly was patient and very informative.I will recommend this dealership to others.


Awesome Customer Service

5
Joel Bell on 04/03/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Second car that I purchased from Adrian McCrae. Laid back style no pressure and straight forward. New owner of a 2016 Camry SE!! My next vehicle will go through Adrian no doubt.


Best Car Buying Experience Ever!!!

5
Very Happy Customer on 04/02/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We purchased our third Toyota today from Leith Toyota and could not have asked for a better experience. Alan Broughton, Terry Eackles, and Manny Arzeno made the entire experience easy and rewarding. We were treated with courtesy and they really made us feel that they appreciated our business and loyalty to Leith Toyota. Each was very knowledgeable in their own area and took all the time needed to answer all our questions. If you are looking for a great car buying experience visit Leith Toyota and ask for Alan Broughton, Terry Eackles, and Manny Arzeno and see for yourself what it feels like to deal with real professionals who care about their customers.


Great experience!!

4.8
EmpressBell on 04/01/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Adrian was very helpful, he found the perfect car for me! I didn't feel pressured to purchasing anything, I felt comfortable. He has a expertise in customer service, and I would definitely recommend Leith Toyota & Adrian to anyone! :)


Awesome experience!

5
Maryalex on 03/31/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

It was a great experience! I wouldn't want to buy a car from any other dealership or salesman. The whole process was very easy and never felt pressured. Everything was great from the salesman to the finance. Would height recommend anyone to go check out leith!!


Returning Satisfied customer

5
Mrosa on 03/31/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

As a returning customer handing in my lease for another one, I was completely satisfied from the minute I came in to the time I drove off in my new Camry which I love. Terry and Reggie really worked with my budget and helped me get into a new car without all the hassles. The best part of it all is it did not take all day to get what I wanted. They really respected my time. Thank you Terry and Reggie for a wonderful experience and keep up the great job.


You da man, Joe!!!

5
joeharley on 03/31/2016

Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My salesman, Joe Procaccini, was awesome! I was looking for Tacoma or Tundra and after spending a lot of time with me, Joe had the perfect fit for me. I appreciate the fact that he wasn't trying to push a more expensive vehicle on me (which happened to me at other dealerships!!!), but was really good at figuring out what I needed, and hey, who doesn't like to save a few bucks???? Anyway, I came away with an outstanding deal and couldn't be happier with the truck. Great people there, ask for Joe Procaccini, great guy, great sense of humor, well-mannered (my wife appreciated that!!!). thanks, Joe, and thanks, Leith Toyota!


Awesome

5
Joeloki on 03/31/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I came in just looking for a cheap car for my daughter. Even though I wasn't spending a lot of money Josh treated me just like any other customer. I have been to other dealerships and was no treated the same. If you need a new car go to Leith!


Awesome salesman!

5
Jessicatbryant on 03/30/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My salesman, Fionn Baldwin was great! He made the process quick and easy. He was very knowledgeable about the various specs of the car. He answered all of my questions with fidelity. I highly recommend Leith Toyota!


Best buying experience

5
Dcbyz on 03/29/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Mason did a great job listening to what was important to me and helping me find a great vehicle that fits my needs. I recommend Mason and Leith Toyota to anyone searching for a new car.


Painless and efficient

5
German49 on 03/28/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Edwin was very professional, efficient, and friendly. I fell no pressure at any time and the whole process took less time that I expected, great experience,


Best Car Buying Experience

5
FM on 03/25/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Solomon Dunston is one of the best sales consultant at Leith Toyota of Raleigh. He was very helpful and professional. I recommend him. He makes buying a car easy.


Standard of Excellence

5
Vision123 on 03/04/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Steve Daniel was very helpful and professional in his approach. I didn't feel pressured but very welcome at the dealership. I love the toyota brand and having a great sales person to help was a big relief. Thanks!


Amazing experience

5
rhill on 03/01/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I had lived in Raleigh for a couple years and had all of my service done at Leith so when I decided it was time for a new car I wanted to give them the first chance. My salesman, lewis, provided one of the best experiences I have ever had. He was low pressure and seemed to have my best interest in mind. We where able to pick out a car that would fit all my needs and budget. Once it was time to do all the final paperwork Manny got me in and out in a timely manor. It was an all around great experience and I will continue to buy cars and do all my service at Leith Toyota.


Joe Procaccini was very helpful.

4.8
Markh21 on 02/29/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Joe Procaccini was great! I recommend him. He was very attentive and helpful. Location of Dealership was very convenient as well. Thanks for the service.


Reliable Vehicle

5
New Yorker on 02/29/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Not only do I love my Toyota (this is my 3rd) but I had the best experience. From the moment I arrived Don greated me and helped me look at a couple options they had available in my price range. Don wasn't pushy and understand I had a price in mind and we stuck to that goal. I learned a lot on our test drive and throughout the financing it was easy too. If you want a great car and you are in the market you should call Don!


Sale service from Joe Procaccini was great.

5
Trey Wingo on 02/29/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Had a really great experience working with Joe. I usually hate walking into dealerships and usually cannot wait to leave, but dealing with Joe never gave me that experience. I recommend asking for him on your next visit. He "made my car buying experience great again"


Beyond what I ever expected!

5
enjolicrichardson on 02/28/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Today was something amazing. First off, I began my morning with a "hey, let's just go look at cars".. I was in need one one badly but never thought it would have come to this. That being said, this was something good I had been putting off for a long time already. Whenot we got out our car and started "looking", we were greeted by Solomon. His first is gotten my attention! Because I'm the type that always say, "I don't need any help, I'm just looking". But he was concerned about why I was there. My credit isn't able to win any trophies, but he and this dealership went above and beyond getting me into great car without me having to give up my arms and legs. I must say, I have never felt so much understanding and passion from a company before until I meet Solomon and this dealership. I not only meet a great company and obtained personal salesman, I made a new family member! Again, no words can truly speak on the gratefulness I have today and I am truly honored that I was able to have this experience with Solomon.


Great car Buying Experience

5
Cassidy on 02/27/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Leased my second Camry from Terry Eackles at Leith Toyota. Great pricing with no gimmicks or negative surprises. Product knowledge like no other and a willingness to help us purchase rather than just sell us, our new car. My husband and I truly feel we have a friend in the car business.. For a great car buying experience, please visit Leith and ask for Terry, you'll be happy you did.


Awesome experience!!

5
BobbyJoe on 02/25/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

By far one of the best experiences ever!! From sales to finance and taking my new camry home it was fun!! Go see Alan Broughton, Travis Johnson and the rest of the team!!


Fantastic, definitely going to tell friends and family

5
Mrs.Will on 02/25/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I always have a great car buying experience with Leith, and Mason did not disappoint. I can't wait to see the new showroom when it's finished soon. Nothing but good things to say about this place, will definitely continue to recommend all of my friends and family.


Found exactly what I needed

5
Honeybadger on 02/25/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I came in not knowing what I was looking for. Lewis was very helpful with finding a vehicle that would fit my needs. It was a very low pressure sales experience and I could not be happier with my new Camry.


Lewis Was Great

5
lizzy on 02/24/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We had a great time buying our Camry from Lewis. He showed us all the cool features and got it to the price we wanted. We will tell all our friends to come see Lewis at Leith Toyota.


Great Sales Experience!!!!

5
sunev83 on 02/24/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We purchased a Rav4 from Edwin Hernandez and he was great. He listened to what wanted and helped us pick out the best car for our budget. Manny the finance person also helped us get to the payment we needed to as well. This was a great time buying a car and I will recommend Leith Toyota to our friends and family.


Truly Amazing!

5
Nate on 02/22/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Me and my wife just purchased a car at Leith Toyota and the service from Solomon Dunston was amazing! He really takes great care of his customers! You must go and see/talk to him! Greatest experience ever purchasing a car! Thank you!


Great!

5
cmb5989 on 02/02/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My car buying experience was excellent. My family and I both felt that Joshua and Manny both delivered excellent customer service. I would highly recommend this dealership. My family and I have been using them for years with almost all of our vehicles and have only ever had positive experiences. I am loving my new car!


Great service!

5
Wizard on 01/18/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Bought a car here Saturday! Lewis, Alan and Tyrone were all great. This is my 3rd car I've bought at Leith and it won't be my last. Thanks guys!!


A as in Awesome!!

5
Peytonp on 01/04/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Joe Procaccini was our salesman, and we couldn't be happier with our experience. We were trading in a car and the process can sometimes be long and frustrating as we have experienced at other dealerships in the past. But not here at Leith Toyota with Mr. Procaccini. He was very knowledgable as to the new Tacoma I was buying and I felt the trade was a fair one. Every question was answered and I really felt he was listening to our needs, not just trying to make a sale! He moved the process along and we drove out in a beautiful Tacoma, so thanks, Joe, very much for an A+ experience!!


Easy Deal

5
2ofakind on 12/30/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

James Spallino was the easiest salesman I've ever worked with while purchasing a new car. He knew answers to my questions and even information about the competitor. He was flexible and made it less stressful than my previous experience.


Outstanding Car Buying Experience

5
Chad W. on 12/29/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Josh Flook was my sales person, and he was a pleasure to work with. When I arrived at the dealership I was immediately greeted by Josh. I wasn't sure which Toyota I wanted to buy, and he very patiently answered all of my questions and showed me three different cars. I really appreciated his honesty and he helped me get a great deal. This was the best car buying experience I have ever had. If you're in the market for a new Toyota I highly recommend Leith Toyota. The staff is great and really easy to work with. Thanks Josh!


Straightforward and Relaxed Environment

5
Kari B on 12/26/2015

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I needed a new minivan and went into the dealership knowing exactly what I wanted and could comfortably afford to pay. As a woman I feel it noteworthy to mention that my sales person Sam Boktor valued me and my knowledge of the car buying process. He worked with me and I never felt pressured or uncomfortable. I also really valued the time I spent with Stanley Jones going over all my paperwork. I felt like he was a family friend, not a stranger. He also stopped and carefully went over every detail of my purchase with me. There was no haggling, no weirdness...just nice guys doing their job to keep me doing mine. ( carpooling)


Great Experience

5
Lucasoliver on 12/22/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

First of all, its hard to have a good experience when purchasing a vehicle, its just not set up for enjoyment. I have purchased 10 new vehicles and I can count on one hand having a good experience.I will say that your dealership is one of those five based entirely on your salesperson, Joe Procaccini. I explained that I had been through the process many times before and wanted to skip the back and forth and get down to brass tacks. He took my suggestion and accomplished my request. I appreciated that he listened and made it happen. It wasnt the best price I found, however Joe was the key to purchasing at Leith Toyota. I look forward to dealing with your service department and hope that experience will be similar.


Outstanding

5
shopgirl00625 on 12/19/2015

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

The process Leith Toyota has is outstanding and makes everything very easy and painless. The employees were absolutely awesome. Reggie Henriquez was absolutely the most impressive person I've ever dealt with.


Sam Boktor, from Leith Toyota 8005 Capital Boulevard ROCKS

4.8
RV4 on 12/08/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

I ate to buy cars because of the pressure of the dealer place by itself, but Sam make this experience very friendly and comfortable for us without the pressure to saleI recommend him. He rocks


My new car buying experience was excellent.

5
nana on 11/29/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

The trade in value that I received was better than I expected. My Salesman was very customer oriented - which was very refreshing. His goal was to ensure that I was completely satisifed.


New highlander!

5
abittner on 11/24/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I recently purchased my new highlander from joe at leith Toyota. The process was smooth and joe was knowledgeable and very helpful throughout the entire purchase. Thank you joe and leith Toyota!Melissa


Jerry Washington is the man to see.

4.8
Chris652 on 11/22/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

I recently bought a 2016 Toyota Tacoma Limited from Leith Toyota on Capitol Blvd. in Raleigh. As I walked up to sales department, Jerry Washington met me half way with a smile and ready to help. He found my dream truck, took me for a test drive and sealed the deal. In and out in less than 2 hours. Best experience ever. Don't forget to ask for Jerry.


Excellent customer service.

5
green007 on 11/16/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I GAVE A FIVE STAR BECAUSE I GIVE CREDIT WHERE CREDIT IS DUE. STEFAN MERRELL IS A GOOD SALES PROFESSIONAL AND THE BUYING EXPERIENCE WAS QUICK AND EASY. I FEEL HE DESERVES THE FIVE STAR RATING AND I WILL BUY FROM THIS DEALERSHIP AGAIN.


bestdealever

5
Simpcpr on 11/16/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We were only looking and not planning to purchase but ended up with a shiny new car.Thank you and we will be back soon..


Outstanding service

5
glenn on 11/05/2015

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My wife and I bought a used car last night, and I couldn't be happier with the experience. I talked to James Spallino several days before arriving at the dealership, and he asked me all about my price range and type of car I was considering. When I arrived, he had thoroughly researched the entire Leith inventory and hand-selected several options that exactly fit our needs. There was extensive paperwork on each vehicle, and James had expert technical knowledge of each model. I would highly recommend working with James Spallino. He is courteous, funny, and is a car guy through and through. He really knows his stuff.That kind of customer service and research made the process very smooth. I didn't have to do weeks of research and haggling. The price was competitive (it's so easy to check on your phone if the price is fair - it was), and the trade in process exceeded my expectations. I thought the in-house financing was going to be shady, but the rate I was offered was lower than what I had found shopping around at credit unions beforehand. All financial discussions were pleasant, and all forms were explained in detail.With traffic, I couldn't arrive until a little after 6 PM. The entire staff stayed late in order to ensure that we could complete the purchase that night, and everyone was polite and helpful every step of the way. I have always bought privately prior to this, but this experience has really sold me on going to a dealership. There's no going to the DMV, no dealing with xxxx on Craigslist, and no spending hours at banks to shop loan rates.


Best/Quickest Car Buying Experience ever

5
hrfail on 11/05/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We are a Toyota Family, and I've been looking at RAV4s for awhile. I had a particular style picked out. We contacted the dealer beforehand and they had it waiting for me already. They also worked with me on getting a better price than other Toyota dealerships in the area.Allen made the process super easy! He also took the time to sit in the car with me and connect my phone. He also showed me how each of the functions work, and this car has a ton of functions. I am very particular about the way I handle stuff like buying a car, and Allen was extremely patient with me and my many questions.The business manager, Reggie Henriquez, was also very thorough and quick when going through the paperwork. He did not try to push me into buying extra, but his enthusiasm and easy explanations hooked me on several extra benefits (extended warranty, tire/rim replacement package, lost or damaged key replacement, and gap insurance).Lastly, Leith Toyota Scion has many benefits to purchasing a car from them, including free lifetime oil changes, which in itself could cost thousands of dollars depending on length of car ownership. New cars also come with other incentives which can be found here http://www.leithtoyota.com/lifetime-trust.html. I cannot elaborate enough on what a great experience this was. This is my second car purchase, and my first new car purchase. I doubt I ever buy a car anywhere else, and I've already got my brother thinking about going to Leith for his next Tacoma!


Trusted and dependable dealer

5
Perry97 on 11/02/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I recently worked with Allen Benson at Leith Toyota and would highly recommend him to anyone in the market for a Toyota or Scion vehicle. I was in the market for a vehicle that could meet my business and large family needs. My search was narrowed to a Toyota Highlander or Sequoia. Allen was a tremendous help in evaluating both models against my business and financial needs. He was professional, courteous and about all trustworthy. When the specific vehicle I wanted was not available he never attempted to steer me toward something else. He made every effort to find exactly what I wanted in the area. Ultimately the vehicle had to be factory order to meet specifications. Allen was a complete professional throughout the process. Even when a competing dealership claimed to have the exact vehicle I wanted Allen suggested I visit them. Allen was right that the other dealership didn't have the vehicle in questions but didn't try to talk me out of visiting. I will visit Allen again for another vehicle purchase and highly recommend his services to anyone else.


I have bought my last 5 cars from Leith Toyota.

5
lesliesavon on 11/01/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Leith Toyota is the only dealership I will deal with. They are not pushy and have excellent service. Allen Benson has been very patient with me during this process. It has taken me 6 months to decide, and he did not keep calling as other salesmen called several times and did not like the word NO. I highly recommend Allen as an excellent salesmen to work with.


sales

1.8
gooze32 on 10/31/2015

Customer Service: 3.0 Quality Of Work: 1.0 Friendliness: 3.0 Pricing: 1.0 Overall Experience: 1.0

I requested an online car quote for a 2015 Toyota Highlander. I went to the dealership with the quote with my parents because after telling them the price quote,they were willing to drive over an hour. We looked for 2 hours and finally settled on a vehicle. When we went to close the deal I showed them the online quote that was given to me. They claimed it was a mistake. Normally, places that wasn't to seek you something or want a returning customer will take care of them. So my parents took half a day to ride to Raleigh to listen to the dealership say their online quote was a mistake. They also wanted to offer 7.9% interest rate when they have an over 800 credit score. We will never visit here again!


Great service from Don Satterly

5
TacomaLover3 on 10/28/2015

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We were in the market of upgrading our current truck to a 4-door so we can accommodate our baby on the way. At first we went to the Ford dealer because we had an offer through our credit card company who was working with them and we were not satisfied with the service and how pushy the salesmen were so we walked out and went to Leith Toyota. When we arrived we were not bombarded by anyone when we were looking at the brand new 2016 Tacoma. Don had come out and just started having a conversation with us, which made us open up on what we were looking for. We made it clear that we weren't into buying anything that day but just wanted to run numbers and see what our options were but we were definitely going to buy something within the next couple weeks. When Don showed us our options we found one we liked but still needed a few days to talk it out. At the time or during the next few days we were thinking, Don or anyone else at the dealer wasn't calling and pushing us into a deal. Once we came back a few days later the truck we were going to lease ended up finding a home to someone else so Don got on the hunt to find another one. This took a couple weeks but during that time he kept us informed and kept our minds at ease. We now have our truck and we couldn't be happier. So if you are in the market for a new or used Toyota I HIGHLY recommend seeing Don at Leith Toyota!!


Worth the drive!

5
Paul P. on 10/28/2015

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I traveled over 2 hours to buy a truck from Leith because it was such a Great deal! The salesman James Spallino was Awesome. Everyone form the Salesman to the Sales Manager to the Finance Manager were all very patient & very helpful. I would recommend Leith Toyota to anyone. I am very happy with my Truck. Thanks to everyone at Leith. Paul


Amazing buying experience!!

5
fabulouscain on 10/26/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I recently bought a 2016 Toyota Camry that I truly enjoy! Anthony Williams really helped me to pick out the car I truly wanted and needed for my family! He is the guy that is always smiling.So Thankful for a honest salesman. I am recommending Leith Toyota to all of my friend and ask for Anthony Williams, he will help you get the best deal.


We will not be going back to buy from Leith

1
jonstewart on 10/18/2015

Customer Service: 1.0 Quality Of Work: 1.0 Friendliness: 1.0 Pricing: 1.0 Overall Experience: 1.0

We bought a 2013 minivan from Leith and the process was not pleasant. They cut our window tint with a knife removing the window sticker. they fixed it but who does that, don't they cut these stickers off everyday. That was Ok but then they started sending me emails and I asked them to stop. I called them. I clicked the unsubscribe but still they would not honor our request to be left alone. I finally reported them to the government and called an attorney. Found out they are violating the CANSPAM ACT and they are in for a big surprise.Stay away from this dealership unless you want to be hassled and contacted repeatedly. In case you are wondering the emails were sales events and ones to come buy this item or that item.


Love MY TACOMA

5
LUVTACOMA on 10/17/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I bought a Tacoma from Leith Toyota recently and worked with James Spallino. James was awesome to work with. He has a lot of knowledge and really knows the product he is selling to you. James allowed me to compare two trucks to see which model was what I was looking for. The staff at Leith was very nice and James was awesome. He used to be a mechanic so he knows what he is talking about!


James spallino is the best ever

5
Tin k. on 10/14/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

James spallino is the best bought three cars with him in the past month great customer service!! Go see him for the best deals I did!!


Brand new and happy!

5
babyfaze83 on 10/06/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Just purchased a new car from Leith Toyota and I couldn't be happier with the overall experience. I had been shopping around and finally made my way to Leith Toyota. I got to work with an excellent sales man, Manny Arzeno. He was very knowledgable of the product and answered all my questions thoroughly. He also made the whole process easy and fast. I would recommend Leith Toyota and Manny Arzeno to everyone I know.


Great Customer Service with Manny Arzeno

5
tarheelcargirl on 10/01/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Worked with Manny Arzeno, and he really made the process of buying a new car very easy. Buying a new car can feel overwhelming, but Manny made sure I knew all the vital information I would need when choosing the right car for me and my family. I felt quite confident that I was making the right purchase for the best price.


Best Truck By Far

5
Truck Lover on 09/30/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

The truck I purchased from Leith is my prize possession. It rides well and doesn't feel like most trucks. The quality shows on this truck and I am proud to call it mine. James S. was my salesman at Leith and he worked hard to make sure the truck I wanted was located and ready. He spent a significant amount of time getting to know me and it show through the whole purchasing process.


Excellent sales rep

5
Lovemytoyota on 09/30/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

So glad I went to leith to buy my new car. Manny arzeno made the buying process smooth and easy. I walked out with a great deal on a reliable vehicle.


I will be a loyal customer!

5
abby.marrazzo on 09/30/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This is my second car purchase from Leith Toyota. Not only is everyone helpful, but they're helpful. I'll be honest, I thought I knew what I wanted going in to the dealership but when we ran the numbers they showed me how I was about to make a very costly decision. They offered suggestions and went so far above and beyond to provide what I needed. I am thoroughly satisfied and as long as I live in NC will always go back. In fact, my husband and I had choices to go to other dealerships and we chose to stick with our guys at Leith because we have that much trust in them.My "go-to" people are Reggie Henriquez for finance and Manny Arzeno for sales. They'll bend over backwards for you!


Straight forward, seamless service

5
Jcastillo1883 on 09/30/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I recently bought a car from Leith Toyota and my experience was great!!! My sales person, Manny Arzeno, was very knowledgable of the products and made the whole process easy and pleasant. I would recommend this dealer to everybody, specially if they get to work with Manny!!JC


SALES

5
skippy on 09/29/2015

Overall Experience: 5.0

I thoroughly enjoyed talking with James Spallino. He was able to answer all my questions. I felt that I was informed on every aspect of your vehicle line


Awesome!

5
Diane H. on 09/28/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I was in the area looking at used cars and my experience at Leith was amazing. The salesman Joe Procaccini is a first rate salesman. He is very knowledgeable about the Toyota product, very courteous, and honest. No pressure, just a great experience. I have been a Toyota owner since 1981! I am in the early stages of purchasing and will work with Joe Procaccini, probably on the purchase of a new car instead of used. I will recommend this dealership and Joe to all of my friends.


Satisfied with buying pre-owned

5
Dogwood Daniel on 09/24/2015

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

After a lot of research, I landed on just the car I wanted - a 2010 Kia Soul. I found it at Leith Toyota. From the first contact with the dealership it was excellent. Ondrae Payton is a salesman to request - a straight forward, knowledgeable salesman that I would recommend to a friend.


A Great Experience with an Awesome Salesman!

5
HappyCustomer! on 09/23/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I had a wonderful car buying experience at Leith Toyota. My salesman, James Reynolds, was such a joy to work with during the process! He was extremely knowledgeable and patiently answered all my questions. He helped me to find the perfect vehicle for my family and we could not be happier! James is truly an asset to Leith Toyota. He was very honest and respectful of my time. I will refer him to anyone looking for a car, knowing he will treat them with the same respect he treated me. From now on, anytime I am in the market for a car, he will be the only car salesman I see! Thank you, James, for making my experience with Leith Toyota a fantastic experience!


Unlike Most Visits

5
babybump1231 on 09/23/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Our experience at Leith Toyota was not the normal visit to previous dealerships, to say the least! My husband and I were only in the market for an SUV recently due to our little one coming along end of the year. Our sales rep was Joe Procaccini. He's the best and the one you want to ask for should you go here for help. He's friendly, laid back and not at all the pushy stereotype. He tells it like it is and is extremely knowledgeable. We will def be coming back to purchase our vehicle with Joe and will highly recommend him to our family and friends.


Joe Procaccini

5
madison on 09/23/2015

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Joe was great!! He was very professional and courteous. After I purchased the car he was very patient in showing me things I needed to know., He also gave me a great deal. I will definitly reccommend him to my friends who are looking to buy. Awesome!!


Great Customer Service

5
nxf1248 on 09/21/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Just bought a new car. I had such a wonderful experience . Josh Flook worked with me and was very knowledgable and helpful. He made sure I got the car that was the right fit for me and had everything I was looking for.


Josh was amazing!

5
Tvalz on 09/21/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I had the privlage to work with Josh Flook. He was very professional with great communication skills. He showed me exactly how to use everything in my new Corolla and set up my Bluetooth for me. Will continue to keep coming back to him as I will tell my family as well!


More than a pretty face!!!!!

5
peggy413 on 09/21/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Just bought a corolla from Joe Procaccini, and had a great experience. He seemed very knowledgeable about the car, and treated me with respect!!! He was very patient with the many questions I had, and I did not feel rushed to make the deal. I think its nice when a salesman asks questions about what i was looking for and isn't solely interested in signing on the bottom line. Great experience all around, would definitely recommend to my friends and family to visit Leith and ask for Joe!


Thank you Joe!

5
abittner on 09/20/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I purchased a car from Joe Procaccini in March. I love the car and the experience was awesome! Joe went himself to get my car from another location and had it cleaned and ready waiting for me! I had done all the upfront work about price etc over the phone so when I came to get my car everything went quickly and smoothly! I love my car, thank you Joe!


2015 Tacoma

4
john4prez2020 on 09/17/2015

Customer Service: 4.0 Quality Of Work: 4.0 Friendliness: 4.0 Pricing: 4.0 Overall Experience: 4.0

I worked with James Spallino to get my 2015 Tacoma, 4x4. I love the truck! The process to purchase was done as efficiently as possible, and some of the guys even stayed late to clean the truck up before I took delivery (and cleaned it again when I had my Symonize (sp?) application done.). Would definitely recommend.


Awesome Job Guys!!!

5
Opg1981 on 09/17/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Kaiser and his team were awesome to work with. They helped me get out of a bad loan and into a brand new car that actually fit my budget. I'm loving my 2015 Toyota Camry.


Exceptional Customer Service

5
Toyotas-R-US on 09/15/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My family has purchased many vehicles from Leith Toyota over the past 15+ years and have always had a very positive and pleasant experience. Anthony Williams has been a pleasure to deal with and is always very welcoming and happy to assist us in any way he can. Ray Dominisac has gone out of his way to ensure that we are comfortable and happy with our buying experience at Leith from beginning to end. If Leith Toyota doesn't have the car we are looking for, Ray will find it for us. We appreciate being treated in such a courteous and professional manner.


Love my 2015 Sienna!

5
Happy Customer! on 09/13/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Just purchased my 3rd car from Leith Toyota and once again had an amazing buying experience. The staff is very competent and a pleasure to work with. Easy process and in and out in a reasonable time. Can't say enough good things!See Alan Broughton (Sales Manager) and he will be sure to make the experience exceeds your expectations!


Great dealership!!

5
DinaAli on 09/13/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I bought my new car from Leith Toyota and I have to say I was very impressed! The facility was nice and clean which is something I look for and the staff was amazing! My salesman was Kaisser Abdulhalim and he was the BEST! He listened to everything that I wanted when I was talking to him and did his best to get me just that! My family and I love our new car and were very happy with the service we received!


Allen Benson Provides Exceptional Customer Service!!

5
ToddandAlison on 09/10/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Due to a recent auto accident, we were in a position to have to purchase a new vehicle. Naturally, we thought of Allen Benson to help us with our purchase as we had previously shopped for a Tundra at Leith Toyota and he was the salesman who assisted us with that purchase.Allen is very laid back, friendly and has a no pressure to purchase demeanor. We have had some unpleasant experiences in the past, however, Allans approach was refreshing. Stanley Jones, the finance manager, was also great and they both helped make the overall process as painless as possible. I would highly recommend Allen to all our friends and family looking to purchase a new car.


Terry Eackles is by far the best "Car Guy" I have dealt with

5
Peter & Cindy McG on 09/08/2015

Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Terry was completely honest, straightforward and clearly working for our best interest throughout the entire transaction.His honesty was only outweighed by his product knowledge, which was second to none.We never once felt pressured or manipulated. This is a one of a kind car salesperson...congratulations to Leith for retaining such talent and congratulations to any customer who has the peace of mind that comes from working with him.


The sales person, Rodney Glass, knew how to be professional!

4.2
cousin12 on 09/08/2015

Customer Service: 4.0 Quality Of Work: 4.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 4.0

The sales person Rodney Glass was very professional. He knew how to treat the costumer with respect. I felt very relaxed. I didn't feel pushed to buy a car. I was given the opportunity to select what best fitted my budget. MY daughter and I were well pleased!!!! The finance manager was professional and polite as well. I would gladly recommend them to anyone looking for a nice car!! Thanks guys, I appreciate you!!


Great buying experience and I love my new car!

5
Carbuyer-BernG on 09/04/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I recently purchased a certified pre-owned Camry from Leith Toyota, and I couldn't be any happier about my purchase. My salesman Adrian McCrae was a pleasure to work with and he really listened to my needs and helped me find the perfect car! I will definitely be back for future purchases!


Great Experience

5
hilokona15 on 08/29/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My husband and I picked up our wonderful Creme de Brule Toyota Highlander yesterday from Leith Toyota Scion. Car buying is never easy but with the expertise of James Spallino and later also Terry Eackles we were able to find the car we wanted at the rate we wanted in a relaxed friendly atmosphere. We will recommend this great dealership to others and thank our friends for steering us to Terry and James after they also got a Highlander.


amazing expensive after some bad luck

5
Gladstone7272 on 08/28/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I have bought several cars here in the past as they always go above and beyond. Someone hit my car after it was only 2 weeks old and totaled it. I called the dealership and spoke with the sales manager Ray. He was incredibly accommodating and gave me an amazing price on my new car. I mean unbelievable deal because of my accident. Insurance cover most of the price. My sales person was John Clark and he was laid back but very helpful and made the sales part painless and Tyrone in finance had me out of there so fast I though he was joking when he said I had filled out all the paperwork. Less than an hour by far in finance. It was a great experience and I highly recommend Leith Toyota.


Relaxed

5
Jerry on 08/25/2015

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

John Clark made us feel very relaxed as he was not pushy but very educational about the car we were purchasing. Did an excellent job and I rate him very highly. Ask for John Clark for your new car needs


Be Prepared to Dance or Pay Up

3.2
miked12345 on 08/19/2015

Customer Service: 2.0 Quality Of Work: 5.0 Friendliness: 3.0 Pricing: 4.0 Overall Experience: 2.0

If you're coming in to lease or buy be prepared to do the dance or be prepared to pay more than you need to. I'd suggest asking for the salesperson I worked with as he was the best part of the experience. I am a former Saturn owner and I loved them. Fair price, no negotiating, great service all the way through owning the vehicle. I miss that company. A lot. I guess it's the car dealership culture so I'm not sure if it's any better elsewhere. This is my 3rd lease with these people, 4th from Toyota. Every time I've come it's been a game of maneuvering through a price point that puts more than enough in the dealership's pocket or pushing them hard. I hate it. I wish they could just give a fair price upfront so everyone is happy. But it isn't. So we do the dance. So here's my rundown.The good:They are easy to get to so maintenance is easy to deal with.The salesperson, Kaisser Abdulhalim, was actually pretty easy going and honest. Of all the salesmen I've dealt with he was the best so far. I'd ask for him if I were you. He didn't pressure me to do something I didn't want to do, and was patient when I took the time to read the forms he wanted me to sign.I ended up with a good car. It runs well and I anticipate no hassle owning it. They have a shuttle service which helps when i drop the car off for service.The 25K miles or 2 years service and lifetime oil changes is good. The bad:Another experience entirely of Alan Broughton, the sales manager. You know the drill, he sits back, away from the salespeople and has secret conversations out of earshot. My trade-in was undoubtedly in need of some repair but the number he came up with was ridiculously arbitrarily high. He tried to use that figure to justify an outrageous price on the lease I was looking at. I gave a figure, based on the advertised price, cap cost reduction and tax and registration costs which, had he just agreed to, would have been a fine profit for them and a happy customer. Instead he tried to say I didn't know what any of that meant and that it was actually much higher. I admit I do not know all the details, but what he didn't know was I had spoken to another person at the dealership a few days before about another model car. I used the same formula to calculate the lease price they were offering on another car on the one I wanted and came to the figure I offered. He was trying to make me feel unsure of myself and my ability to figure out what was fair. Even Kaisser was getting frustrated. Finally, he offered a higher model car at a better rate- still more than I wanted to pay but at least not a ridiculous figure- saying he could do it because the depreciation was lower. So, WHY COULDN'T HE HAVE SAID THAT 2 HOURS BEFORE?? Because that's the other tactic- keep you there to wear you down. We finally got a lower lease rate- one that I could live with, and that would have been enough for me already but next, I had to deal with the guy processing the paperwork. i was unlucky enough to get Tyrone Yarborough. The previous 2 times I was there, I had Stanley Jones- personable, laid back, did his bit about trying to up-sell but was fine overall. If I go back for another round of this dance there, I will insist on him. Tyrone was pushy, and took every no I gave and tried to insinuate either with a comment or a look that I was stupid for not taking his advice. He didn't like it that I kept reading the agreements and asking questions. He kept trying to phrase things like I was getting a great deal based on the over bloated repairs estimate Alan gave. I pointed out that I never asked them to itemize the issues while we waited because I was sure they would have come in much lower. But what really ticked me off was that he tried to distract me while handing me a contract and saying if the bill for the already overpriced repair estimate on the car was any higher than they already agreed (which had to be $1,000 higher than the actual issues AT LEAST) they would bill me for it! I told him I am signing this agreement only with the clear understanding that I release all liability for the trade in and was ready to walk out the door otherwise. He tried to make a joke of it but he was obviously angry. He went to the sales manager's office and came back saying that the totals wouldn't change. I had my iPhone voice recorder going when he said that and I hope I'll never have to play it for a lawyer if some bill ever shows up. So in the end, and 4 hours later, I think what I got was got was reasonably fair for a good vehicle. If you are ready to put your dancing shoes on you too can hopefully walk out in the same situation.


John Clark at leith Toyota

5
Startrek1 on 08/16/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

John made this the most painless car buying experience ever. I knew what I wanted and he gave the best deal for it. I definitely recommend.


a great experience buying our new Tundra

4.8
Philip123 on 07/28/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

The staff at the dealership were very helpful and my wife and I are very happy with our Tundra. We will tell our family and friends to buy their Toyota here.


Phenomenal customer service!!!

5
mireland on 07/21/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Overall Experience: 5.0

Thank you for the great experience and service I had on Saturday July 18, 2015, with the installation of an air bag part for my 2006 Toyota Corolla. The service staff member who helped me, Shelia Hinnant, went above and beyond.Form beginning to end the process was painless. I had my reservations about taking my car to the dealership, even for a safety recall, but Mrs. Hinnant quickly and professionally took care of my needs and concerns when I dropped my vehicle off. Picking up the vehicle went just as smoothly, as dropping it off.I will certainly tell all my family and friends about the service experience I have had and look forward to returning in the future. Thank You!


Awesome customer service experience!

5
Mgtoyotacoma2015 on 07/08/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

The best car buying experience I have ever had. Everyone was helpful, specialy John Clark. They where not pushy. They heard my preferences and gave me the best option for my budget. Thank you Leith Toyota;)


Great car buying experience!!

5
AmberTrader on 07/07/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Everything was smooth and Terry was very helpful! I love my new Corolla!!!! Got a great deal for my trade in as well! Thanks Leith Toyota!


Great experience

5
quenelizabeth1 on 07/04/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My experience buying a car with Leigh toyota was so great and this is my third car I purchase from them. Dan Satterly is my saleman for the 3 car that I purchse from them.


Excellent experience!

5
mary on 05/09/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We purchased a 2015 Toyota Camry from Leith Toyota. Great experience! I called Leith Toyota and spoke with John Clark and drove from out of town to buy from him. Very classy dealership! Wonderful experience!


Found a low mileage 2006 Toyota Tundra

3.8
oldtundraman on 05/06/2015

Customer Service: 4.0 Friendliness: 4.0 Pricing: 3.0 Overall Experience: 4.0

Saw a listing for a 2006 Toyota Tundra on Cars.com website at Leith Toyota. Made a inquiry on line, which was followed up by a return call. The young lady I spoke to said she would have a sales associate call me, and with 15 minutes, James Spallino called to address some of the questions I had about the truck. I set an appointment time to meet with him at the dealership the next day.What I appreciated was James let the truck sell itself. He was knowledgeable without being overbearing.In addition, I felt like Alan Broughton, sales manager, was as straight up as anyone I have ever dealt with when buying a car.At no time did I feel pushed to make a decision.All around good experience.


internet department

2.5
tractorman on 05/01/2015

Customer Service: 1.0 Friendliness: 4.0 Pricing: 4.0 Overall Experience: 1.0

In 2012 we purchased anew camry from Leith Toyota. Our experience was great. We used the internet department for our 2012 purchase. Since April 23,2015 we have been trying to trade our 2012 Camry at Leith Toyota thru the intrnet department. We have taken our trade into Leith to be appraised. Jason Lambert the internet sales manager sent one email saying if we needed any help or Questions answered please contact him. We have tried calling Jason Lambert,leaving voice message to please call us and sending an email. After two days no response. He does not answer his phone or his email. After being in business for 34 years myself this does not seem like the proper way for Leith to do business.


2012 Tundra purchase

4.3
annajet on 04/30/2015

Friendliness: 5.0 Pricing: 3.0 Overall Experience: 5.0

We were very pleased with our experience. My wife said it was the best experience we have had with a dealer. From the moment we first met Charles (sorry, didn't catch last name), he was very helpful, courteous and knowledgeable. If we had a question that he didn't know, he would look it up for us. Left very few questions unanswered. Since Charles was new on the job, James Spallino did most of the negotiating. He was very courteous and understanding with our situation and we managed to work out a deal that we could manage. This Tundra was the first vehicle we test drove and we were well pleased with it. We needed a vehicle that would tow our 27' camper and we are sure this truck has the "muscle" to handle it. We would definitely recommend this dealership to our friends.


2015 corolla

4.8
mb5507 on 02/24/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

I recently purchased my 4th vehicle from Leith Toyota. James Spallino was the salesman who helped me. Awesome experience as usual. Tyrone was the finance guy. Both made me feel very comfortable with the whole experience.


"2015 Tacoma Purchase"

4.8
BB on 02/11/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Two thumbs up for Sales Associate Cameron Moore, this guy has been great to work with from day one. They found the Tacoma that I was looking for, and Cameron was able to get a deal that we could live with. I visited a few other dealers in the area, and they couldnt come close to Cameron and the folks at Leith Toyota for customer services. I recommend Leith Toyota to anyone in the market for a new truck, ask for Cameron Moore. Oh yes they have great popcorn as well.


Maintenance

5
HeavenlySongbird on 01/06/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Overall Experience: 5.0

John Desmond's incredible personality always make coming to Leith Toyota an enjoyable experience. John's great connection with his customers always make me happy to see him because I know that I can trust what he says and be extremely happy with the outcome. I have enjoyed having my vehicle serviced at Leith and having John overseeing its maintenance. I highly recommend Leith and their top notch Service Advisor - John Desmond.I trust my vehicle maintenance to Leith, always.Barbara Dunston


2007 Toyota Yaris

5
jkeelsnc on 12/23/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I recently purchased a 2007 Yaris with just 30,000 miles. James Spallino was the sales associate who helped me. He was friendly and knowledgeable without using pressure. The sale was good and when I came back for an alignment the service department was equally good.


R&V - 2015 Corolla Lease

5
R&V on 12/19/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Great experience with James Spallino. James was friendly, courteous, attentive and knowledgeable. He answered all of our questions and worked with us to get exactly what we wanted. It was a good experience and we will be back. We highly recommend Leith Toyota.


Leith Attained THE Car We Wanted - At The Lowest Price!

5
Tom Gunoe on 12/16/2014

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My wife and I knew exactly what we wanted, a 2015 Ruby Flare Pearl Camry SE, with nothing extra. We did research to find what the actual costs to the dealer would be and allowed for a reasonable profit. Then we asked local dealers to quote us an Out The Door Price, Two dealers would not do so, but assured us they would beat the lowest price by $100 when we came in. Since they would not offer a starting bid, we eliminated them from our consideration.. Leith Toyota came in with the lowest price from the start, however none of the five dealers actually had the car. (Why Toyota features the ruby Camry SE in their TV commercials and on the cover of their Camry brochures only to make so few available is a mystery to all the dealerships.) Others made vague promises that they could get one, some said we would have to "build a car." because "Toyota just doesn't make an unloaded SE."Here's where the Leith Team led by our sales contact, Emory Saddler, came to the fore. Not only did they maintain the lowest price, they hunted and hunted and came up with exactly what we wanted- out of state. Leith Toyota worked out the deal with the out of state dealer and dispatched a driver to bring it bring it back to Raleigh. Emory called on a Friday saying it would be there Monday. It arrived exactly as he said it would My wife and I drove to Leith Toyota in our 2006 Camry and returned with the exact 2015 Camry SE we wanted - at the most competitive price offered!With Emory we got a cordial salesman who listened carefully for what we wanted, realized that we had to have a good price, and doggedly worked hard for nearly two weeks to deliver. There was no attempt to bait and switch, no attempt to pressure us into getting a more expensive model, or even a lesser one for that matter. I felt comfortable and confident I was working with someone I could trust.In the years we have been married my wife and I have purchased eight vehicles; this is the first time we got exactly what we wanted. The credit for that goes to Emory Sadler to whom we give our highest recommendation.


2014 Tundra Purchase

5
Kbush2262 on 12/11/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Excellent experience with Jeff Emerson at Leith Toyota. Easy transaction, knowledgeable about their product. Leith delivered on all of my expectations. Highly recommend Leith Toyota


Great Experience

5
Around the world on 11/30/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My husband and I came in to look at the new Corolla. A very kind young man named John Clark helped us. He was very knowledgeable and attentive and answered all of our questions. He was a no pressure salesman and that's what we loved about him. We got a great price on a Corolla and we ended up buying one. When my husband is ready to purchase a new Toyota, we will definitely be coming back to Leith Toyota and working with John again.


Nothing less than Exellent work

5
mario p on 11/29/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Purchased a Corolla from this dealership, i was attended respectfully and with friendliness. Will highly recommend. They were attentive, friendly, and walked me threw the whole process in the most professional manner. Highly Recommend


Great Car Buying Experience !

5
Yankeelady on 11/25/2014

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Just purchased our first Prius . . . Rick and Sedric made the buying experience quick and easy. Rick was extremely knowledgeable and patient answering all our questions and explaining the features of our new Prius. They matched the price we received from a credit union car buying service, gave us a fair trade-in allowance, competitively priced some additional accessories we requested, gave us a VISA gift card for taking a test drive and an additional $250 off for using our Leith Toyota Savings Card. Tyrone was knowledgeable and efficient preparing the necessary paperwork. He made the chore of signing so many papers an easier task with his humor and helpfulness. This is our second Toyota purchased from Leith!


Awesome experience

5
naty.cortes.58 on 11/20/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

The customer service we received the last few days was nothing but the best. We left Toyota last night with a smile on our face and 2015 Corolla, thank so much to Rhonda, Jeff and Don for caring and helping my father and I make this dream come true for our family.I will talk about this car dealership and the great customer service to all my friends and family.Once again thank you.-Garcia Family.


Disappointed

2.4
vtkimballs on 11/12/2014

Customer Service: 1.0 Quality Of Work: 4.0 Friendliness: 4.0 Pricing: 2.0 Overall Experience: 1.0

As an out of state customer and our financing coming from an out of state bank , we paid to have a bank check overnighted to the dealership which they did not find until 4 days later. Unfortunately I was not able to stay in town to see my son enjoy his first car purchase. Very disappointed!


Happy 2015 Venza Owner

5
Venzaowner2015 on 10/25/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I have to say these folks are the best. Allen and Reggie worked with me, Allen searched and found the car I wanted with the color and options I wanted. And the great price they gave me wow. On top of all that Reggie had to fix the damage another dealer did with the main Toyota financial folks. But they got it taken care of and I am now enjoying my new 2015 Venza. And I got a great deal on owning didn't have to lease. If you need a new vehicle come here, see how friendly they all are.


Super Fabulous:)

5
Amarie123 on 10/23/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

All I Have to say Is Kudos to Leith Toyota Scion!!! You saved the day!James Spallino is a keeper! He was the only one who had greet me when I walked passed several sales associates! Mr. Spallino, knew so much about the car that he was showing me in full detail.All of the bells & whistles. I was determined to purchase a car that day & James helped me so much. He took the time to answer all of my questions & knew what direction to take me in. I felt very comfortable with James & he kept checking on me through my wait, he even sat with me throughout the time I waited. All of these things showed me as the customer that he cared about my process. Thank you again James, YOU ROCK!!!!


service experience

4.4
onuorahd09 on 10/21/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 3.0 Overall Experience: 4.0

EXCELENT service!Jermaine Smith was personable, knowledgeable and very honest! I felt very comfortable making decisions about my car with him! Will definitely go back!


Make this your first and ONLY car dealership!

5
abby.marrazzo on 10/20/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This was the LAST dealership I was going to go to given what hassles I'd had with the 7 others (including 4 Toyota certified) I had gone to. I knew what I wanted and no one tried to sell me something else. Brian Ray was really laid back and was has been my contact for the entire process. Reggie Henriquez worked with Brian to get me the best price -- and then some -- on my car. In a few years it will be time for my husband to get a new car and we will absolutely be going to Leith!


Classic Bait and Switch

1
medford41 on 10/10/2014

Customer Service: 1.0 Quality Of Work: 1.0 Friendliness: 1.0 Pricing: 1.0 Overall Experience: 1.0

Stay away from Joe Piccinni. Very dishonest and unprofessional. Will give you a price and than when you agree will change it. Also likes to stretch the truth. Would not recommend this dealership to my worst enemy.


Purchased my ideal new Tacoma.

5
jmdosier on 10/09/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I spent a month shopping for a new Tacoma. After nights of research, I had pretty much narrowed down to exactly what I wanted before I started visiting dealers. I regularly checked inventory through the Toyota website, and even made a few nighttime visits to the lots to get a better sense of what was available. Ready to buy, I started engaging the dealerships. Leith was the third area dealership I visited, but knowing what I know now, I wish they had been the first because it would have saved me a lot of time and headache.Unlike my experiences elsewhere, James Spallino (salesman), Rhonda Huffaker (finance), and Leith Toyota as a whole were most interested in making sure I found Tacoma that fit my needs and within my budget, rather than pushing what they had available on the lot to just make a sale. The whole process was incredibly friendly, sincere, and I never felt pushed to compromise. Leith treated me as a real person and not just a sales number.Specifically, the options and color I wanted on my Tacoma were not available locally. Where other dealerships pressured me to compromise, indicating that nothing matching my criteria would be available in the foreseeable future; James found an exact match and had it on the lot within 48 hours. James was generous in accommodating my hectic work schedule, staying late to make sure that the details were all worked out, my questions were answered, and we were ready to go. In addition to getting the right truck, I also received a great price. From there, purchase was a pleasant, painless, and low pressure process. Leith Toyota made buying a new car an enjoyable experience, which is exactly what it should be.If you're looking for a Toyota, I definitely recommend starting with Leith Toyota!


Third Toyota

5
gthornton2014 on 09/04/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This was a great experience! I got a 2011 Camry Hybrid at a great price, but best of all was Allen Benson who helped make it happen! Best car sales experience, I have ever had. Thanks Allen!


2011 Camry owner

5
llkress on 08/26/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Ty Phillips was a pleasure to work with. As many times buying a car can be painful as it usually lasts hours. Ty made it as quick as possible but at the same time giving us the time we needed. Any of my friens looking for a new car I will recommend Leith Toyota and to work with Ty!


My Recent Sales Experience with Leith Toyota

5
erick.keil on 08/19/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Honestly, I never planned to purchase a vehicle from any Leith dealership due to some unpleasant experiences that I've had in the past. However, they had what I wanted when I wanted it. So I decided to check this new location after visiting a couple of other dealerships. I met Anthony W., a sales person there, and instantly felt a connection. Simply put, he was amazing. No pressure, informative, funny, polite, honest, everything I would want in a sales person. I informed him going in regarding my negative feelings for Leith and he went out of his way to make me feel GREAT about the buying experience and he has changed my feelings completely. Rhonda, the finance paperwork person, was amazing too. I was pleased with my trade-in value, the overall deal and the financing. If you're going to buy a Toyota, visit Anthony at Leith Toyota. He will make you absolutely comfortable about your decision and your purchase.


Overall great buying experience and dealer stood behind deal

5
Rick Higgens on 08/18/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Recently I purchased a new Tacoma from Leith. I actually had 2 sales-staff (Sam B and Dennis C) because of days off and such but whatever their agreement was, I got great service from both. It never felt like a competition thing but more of a tag-team effort. I was very impressed. The whole experience was pleasant and at the end of the dealing I felt like I got a fair deal. There were some issues that came up when the actual truck arrived but the dealership quickly made adjustments using items I was having added so that I felt like what I ended up with was better than what was lost. They stood behind their deal even when it meant adding some things to my truck that were either missing or different. This was my 2nd positive experience at a Leith dealership, and probably not my last.


Both Accomodating and Highly Professional!

4.8
troy.jones01 on 08/14/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

I came in the day before a cross country trip to Houston for the Toyota Complete service. My service advisor Jermaine Smith was professional and accommodating. My car was serviced in a timely manner and I really appreciated the complimentary shuttle service to and from my home where I was in the middle of packing. I also want to add Mr. Smith advised me that my wiper blades needed replacing. Fortunately for me he made me aware and I had that done. As luck would have it, I encountered terrible torrential rains during my trip. But, I did not have to worry because I was ready. Although I have moved back to Houston. I will let my Raleigh friends know Leith Toyota is excellent! And please ask for Jermaine Smith....you'll be glad you did!


Excellent Service

5
cb707 on 08/12/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Since moving to the Raleigh area, I have been to two other area dealerships with disappointing results. Sheila Ward at Leith Toyota is hands down the most knowledgeable and helpful service advisor I have worked with. No more searching necessary for a place to service my Camry.


Sam's review

5
Hughes1940 on 08/05/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Took care of us without fanfare. He could have spent more time reviewing the rave 4, but he new we were not going to buy one.


Great Experience

5
IEducate8 on 06/18/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I was not looking forward to buying a new car because I did not want to have monthly payments again, having just paid off on my last car. Augusto was excellent! He was honest and up front. He really listened to my concerns and helped me find a car and payment option that was affordable. Even though I was reluctant at first, I do love my new car! Sarah


WILL NEVER LEAVE LEITH TOYOTA NOR JASON LAMBERT!

4.8
zgirlsgranny on 06/10/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Jason Lambert did his best to please a very demanding customer. Above & beyond actions on his part. Jason was the most pleasing salesman with whom I've ever dealt. He was knowledgable, helpful, and kind. Best customer service EVER! I plan to stay with Leith and will always ask for Jason. Also received great service from Finance Officer Tyrone Yarborough. He, too, was unusually kind. Totally pleased with the service I received at Leith.


Helped Me Quickly to Get Me Back on the Road

5
ricec1956 on 06/03/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Overall Experience: 5.0

I was having trouble with my 2013 Toyota Rav4 the day before leaving from Ohio to come to Raleigh for vacation. The morning of our trip I was squeezed in at my home dealership where they told me nothing was wrong despite having to be jumped every time the car was turned off in order to get it running again. I asked what to do if it happened on my trip down and they said if it did, to call Toyota Care, but that they didn't think it would. They could find NOTHING wrong with the car. Every stop for the next two days I had to jump the car with my portable battery charger in order to go again, and the first thing I did was call Leith on my way into Raleigh. They squeezed me in on a Saturday and Maurice was very helpful, even calling the night before to get a heads up on what was going on. He and the service team had it fixed (it was a bad battery) and had me on my way to enjoy the rest of my vacation in 45 minutes. I would absolutely recommend them! They did what my own dealership could not, or would not, do.


$22,521

Mileage: 40621

Color: White

Transmission: Continuously Variable Transmission

Body Style: Sedan

City: Raleigh, NC

Engine Type: 2L I4

$31,324

Mileage: 92544

Color: Silver

Transmission: Automatic

Body Style: Minivan

City: Raleigh, NC

Engine Type: 296 hp 3.5L V6

$33,761

Mileage: 29751

Color: Gray

Transmission: Automatic

Body Style: Pickup

City: Raleigh, NC

Engine Type: 278 hp 3.5L V6

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