Leith Lincoln

Great purchase experience

Our salesmen Cam was very knowledgeable and patient as we worked through our decision process on which car to purchase

Great service and pleasant people

Leith's staff are courteous and seem to really care about the customer. The work done is excellent and the free carwash was awesome! The waiting area is spacious and spotless.

Outstanding Service

Sean is great - awesome communication as to what was going on. Finished earlier than they said they would too!Pricing is a little high but worth it.

Facility is very nice and clean.

They were very nice, and prompt. I didn't have an appointment for my oil change but they found space for me and I was very happy.

Good visit

Sean and Tiffany very professional. Good follow up. Sean followed up with my e-mail request, called me about an hour after I dropped the car off with information and called me to tell me when the car would be ready. Tiffany is extremely professional. Do you know what a gem she is?

Outstanding Dealership

Dealership provides a great buying experience and has kind and courteous representatives. Also has an excellent service department with a pleasant waiting area and everything to make any visit enjoyable. Even provides a complimentary car wash with any service. Prices for vehicles and services are always reasonable.

New used car purchase

Andy Ford your salesman was extremely welcoming and I felt NO pressure to purchase a car that day. He is a huge asset to your team.

Great service, clean facility. And donuts too!

Most important to me was welcoming from sales people and no pressure to buy. I would by there again in the future.

No Presssure, Fair Deal

Camdon Makay was excellent to work with, as were all of the sales staff. No pressure to purchase from stock rather than special order exactly what we wanted.

Best car buying experience in 40 years!

The personal commitment by Brian Stevens to make the deal to purchase my Navigator beneficial for me to drive 7 hours to pick up the car. It was a pleasure to work with Brian and Henry Collazo whose sincere attitude towards me as a guest coming to visit made the experience like dealing with family instead of strangers.

Minor work on Town Car

The management at Leith Lincoln are very courteous and fixed the minor problem with my Town Car. I will continue to have Leith Lincoln service my car as well as buying another car from them in the future.

INSPECTION AND OIL CHANGE

QUICK, FRIENDLY, WAS TOLD WHAT NEEDED TO BE DONE AND WAS NOT HARRASSED TO DO IT THAT DAY. BULIDING IS VERY COMFORTABLE, WELL STOCKED WITH DRINKS AND SNACKS. PLEASANT EMPLOYEES.

Buy a car the way it should be done. No Problems!

My experience at Leith Lincoln was much better than I had anticipated! I just moved into the neighborhood 15 months ago. For 50 years I lived in a suburb of Detroit, the "Motor City Capital of the World"! In all those years I only had one good experience buying a car at dealer. I do not like to play their game when it comes to buying cars. Of the 21 cars I have purchased through the years 19 have been used vehicles that I bought from friends that I trusted! That is how much I hate dealerships! I moved from Michigan, selling my two vehicles and just driving my wife's car down here to Wake Forest. We drove her car for 15 months trying to exist with only one car. It was O.K. but I knew that sooner than later I would be shopping for my own vehicle. A month ago I decided the time had come to seriously shop for our second vehicle. I went on line to learn all I could before venturing out to the dealerships. I really dreaded going into a showroom and playing the game. I live only one mile from Capital Blvd. about a half mile north of 540. Dealerships wall to wall on Capital! I started visiting them one by one. Talking to salesman and asking pertinent questions. I test drove new and used vehicles. I went back to the web to learn some more. When my web search brought up Leith Lincoln, there it was, the truck I thought I wanted. I called. The saleswoman told me that the truck was being driven, as a demo by the manager and to schedule a time to come in when it was on site. That I did and went in to "start the game"! I am happy to say that there was no game being played at Leith Lincoln! I met the manager, John Angilello who was now driving a black 4x4 Ford, not the 2x4 that I wanted to see. John introduced me to Carl Banks, the salesman who had the truck ready for us to take out for a test drive. Carl was very positive, answered all my questions and we sat in the truck after the test drive for about an hour while I learned more about ford trucks. I then met Derek McCord, the service manager who answered more questions and we sat in his office and went over what needed to be done to possibly buy the truck. I left a deposit and said it was a 99.9% done deal, but I needed to confer at home with my wife, before signing on the dotted line. We do things as a team and the finances were there but I would be back the next day. No Problem! The next day I met with Derek McCord, the service manager to go over all the paperwork. Everything went as smooth as silk! I drove home in my new truck. I knew what I WANTED. They had what I wanted. I got what I wanted! Everybody at Leith Lincoln treated me the way anyone should be treated. There was no pressure, no strong arm tactics, and no negative vibes throughout the entire process. I know that sometime in the future I will need routine maintaince on my vehicle and I have been assured that the service at Leith Lincoln will meet my needs. If you need to buy or lease a car or truck, go to Leith Lincoln and ask to see Carl Banks. He will start that positive process for you too.

Service excellence as good as it gets!

From Sean the service writer to John the Mechanic, A++ service from all and very thorough. I left knowing the work was done expertly with factory parts.

Great service!

Henry is always a pleasure to work with. He had all of my numbers ready when I arrived at the dealership and finished my car lease in a very short period of time. I am recommending him to my daughter when her Cadillac lease is up.

great service

employees are polite and carefully explain what needs to be done. facilities are clean and snacks are available if desired.

Great wxperienc

Had a great experience. Andy Ford is fabulous. He is knowledgeable and friendly. He took his time and answered all our questions. Even after the purchase he continues to be very helpful!

Great Service, friendly atmosphere, very clean.

Very friendly, fast and efficient. Plus, great carwash. I will for sure bring my car back here for service in the future.

Would Definitely Return

Friendly, on-time, reasonably priced, and work was done properly. Informative review of additional work recommended without being pushy. I would definitely return.

James L Martin Sr

They keep you informed about your car. And don't pressure you to make any decision. They always give you the best opportunity, for what you should do.

Servicee visit

Sean Kane, and the whole team, make every effort to accommodate my needs and work around my schedules.Bringing in my car for service is a pleasure, not a chore.

Excellent Service with Professional manners to all

Professional and prompt interaction with genuine concern in the customer request to have vechicle repair. The representative ensure the customer, myself that we can fix the repair in a polite manner. I watch closely in the total mannersim relationship with the customers like myself. Know that is number one to be value afterwards in the right place to get the service and repair need in geniune communications.as

Great Experience at Leith Lincoln

Friendly, efficient staff, clean, well-stocked waiting area, reasonable timeframe for repair. Conducted a courtesy checklist which gave me great peace-of-mind!

Nice facilities, fast accurate service

Service was fast and accurate. The facilities were very nice and comfortable. The car wash was a nice conclusion to the experience.

Great servic and friendly staff

Got me scheduled for the repair right away and work done on time. Always helpful and willing to work to have a satisfied customer.

Derek & Sean Are The Epitome of Great Customer's S

I love the reception from scheduling the appointment to the intake by Derek. I was amazed and pleased with the follow-up by Sean as he worked on my car; it's old 2002 Town Car but Derek and Sean treated it with the same care i'd expect had it been a 2016 Lincoln. They represent Leith well!

Great service and very clean facility

I get a loaner car and they always fix it right the first time. Plus I was able to just drive in and leave it to be fixed that day. Plus they clean my car.

Great service!

We had a great experience! Sean was wonderful about communicating with me and keeping me updated on the progress of the repairs.

Fantastic buying experience

Andy, John, and Garrett were fantastic to work with, they made us feel like part of the Leith family. I would highly recommend Leith Lincoln to friends and family.

New Car Purchase that was very pleasant

Buying was a pleasant experience from this dealership. Carl was very knowledgeable about the vehicle. The test drive was great and gave me a chance to really get to know the car. I would highly recommend Carl and all the staff at Leith Lincoln.

Great Service and very friendly

Came in for apparent transmission problem. No obvious problem ID'ed so the EMC was reprogrammed. Transmission problem seems to be fixed along with more overall 'pep' and and better braking then I had prior to the appointment. Thanks So Much

excellent service & clean facalities.

You had the vehicle on your lot which I was looking to purchase, Carl gave me the facts which I requested & he and the other employees were very attentive to my requests.

Leith Lincoln Leasing

Great test drive experience. Knowledgeable sales person. Best deal on leasing. Easy turn-in of previous lease vehicle.Nice cafe in dealership with hostess. Follow-up was quick and not pushy.

Great service,very helpful,clean

Eveyone was very helpful during the process. The wait time to check out was a bit long. The staff was concerned about ourcomfort level while waiting.

Classic Lincoln

Classy no pressure purchase experience with professionals who know well what they do. Will return and will recommend to friends.

Excellent Customer Care

Staff was very professional from the moment I drove into the dealership. The service waiting area was comfortable, clean and well stocked with water, coffee and snacks. I dont mind serving my car at Leith.

Best service ever!

Derek, the Service Manager, is the most patient and caring service manager of any dealership my husband and I have worked with. He kept us informed of what was happening with the Navigator and even delivered the car to our home in Durham. My husband is disabled and it would have been difficult for me to get back to Raleigh to pick it up myself. Derek and your Service Department are wonderful!

Very easy, no worries

The ease of the buying process, Henry Collazo was extremely knowledgeable of the Lincoln vehicle and he was very professional. The entire process was excellent.

I'm a very satisfied customer

My car was finished before I thought it would be which was very unexpected. All in all, it was a very satisfactory experience.

prompt, accurate and great facilities

always prompt and courteous and the work done is completeservice manager Sean Kane has always been superiorservice team is always good about finding the problem and fixing it

Great service

Sean does a great job. Like having the car washed and cleaned. Always like coming for service. He looks after your car like it was his own.

great, fast service

the service was fast, they fixed what i brought the car in for and they did an inspection that gave me insight into some things that i need to look into in the near future.

Great Service , Clean facilities

The warranty covered the part replaced and the service advisor was very kind and helpful with the car issue.I will recommend anybody to come to leith Lincoln at Raleigh NC.

Outstanding 2011 MKX Service

I greatly appreciate the service loaner. You guys really went above and beyond. Sean was great and really made the service experience a positive event.

Great Service

The service managers are knowledgeable, and the whole experience was scheduled to accommodate me. The loaner car was comfortable and reliable. And, Sean kept me apprised of the progress on my vehicle's repairs.

Very accomodating. Not intimidating.

Really laid back. Didn't give that intimidating uneasy feeling a lot of dealerships give. They were very accomodating to my 2 younger children I had to bring with me.

Leith sets the bar for a premium experience.

Friendly staff, it was like they couldn't do enough to make sure that I was well taken care of, and had an exceptional experience. You have a great group of people that work at Leith Lincoln.

Wonderful sales experience,

Wonderful sales experience working with Henry and Garrett. Very happy with my vehicle!

Great Buying Experience

Being able to obtain pricing via web site and then speaking with their internet specialist was perfect as I live an hour + away from dealership. Was then well worth the drive to meet Camdon MacKay, sales associate. There was no haggling and I was able to drive home with my new MKZ. Strongly recommend Leith Lincoln and Camdon in particular.

Service Personnel and Atmosphere Excellent

Waiting area is comfortable. Everyone is professional. From the minute you arrive, everything is explained, updates are provided, and overall the experience is a good one.

Merc Grand Marquis 2009

everything went well and we purchased the right car for us. The salesman was particularly helpful. This is the third car we've purchased from Leith.

Great service

Everyone was very pleasant, staff was knowledgeable & flexible. The sales team was very accommodating The salesmen took his time to explain all the features of the car and that was very helpful.

Great as Always

Always informative and friendly, there is no better place to go. Sean and the staff are always professional . They take very good care of their customers.

Highly Recommend this Dealer

We loved the friendly no pressure service that got us into the perfect vehicle for our family. Brian was awesome!

Great sercive!

Everything! Very kind staff and non-pressure atmosphere!! Would recommend this dealership to anyone! Very reasonable and fair with the pricing of their vehicles

Leith shopping experience

Did not feel pressured into buying a car. Staff let us browse the lot at our leisure until we were ready to inquire about a vehicle.

A person we trust

Sean Kane always make sure we are taking care of. We trust him and believe he is interested in helping us when we have a problem. Good Job.

Great Customer Service and very clean facility

Service was fast and very efficient, and my points help to lower my payment. Overall, I was very satisfied. I will be back.

Would have anyone else service my vehicle!

Thorough, quick, and reliable servicing of my vehicle by the Leith technicians. Always treated with dignity and respect by the service staff. I can always count on the technicians and managers to keep my vehicle in the best condition possible.

service

The service adviser told me that I had only one more free service on my 2015 mkz which only has under 10,000 miles on it . If I remember correctly i have only had it serviced twice and through I was covered to 20,000 miles on it which means I have 2 more free services .

Great service

I brought my car in without an advance appointment because a light went on. As usual I was accommodated including a loaner car. All my concerns addressed and car fixed.Sean is a wonderful Service manager. BUt the entire team is terrific.

Fantastic service personel--fantastic service-

I always feel that I am a special customer when I bring my MKC into Leith Linclon for service. The service is impeccable.

Johnny ray , good service . Good people

Shawn gets my car in in on time . Gets the job done and back In a timely manner , and the tec are easily to help with suggestions on future maintenance

Great customer service & clean facility

Great customer service, Clean facility, Free complementary car wash, coffee, water, soda drinks, snacks. Excellent repair and job well done.

Great service and great service manager

From the time I arrived I felt like I would have a great experience. Sean, I believe the service manager, explained everything perfect. I will continue to use Leith Lincoln.

Leith Lincoln service team

Sean Kane kept me in the loop on everything all along the way. He was very professional and knowledgeable and followed through on everything he said. A great asset to a service team. Leith Lincoln's facility was exceptionally clean and just a great dealership.

great service; loaner car

The cleanliness and luxury of your service office. The courtesy and helpfulness of Sean .THE LOAN OF THE CAR that took allof the frustration out of waiting.

Excellant Customer Service

The Sales Consultant was very knowledgeable about the vehicle. His patient demeanor played a major factor in my decision to purchase from this dealership.

Great people working there, Will Get a Good Price

Carl Banks is a great salesperson, who cares about his customers. Brian the sales manager was great and professional too. They both respected my time. They tried to work within my parameters.Carl is also very thoughtful. It is some of the little things he does that make him stand apart.

GREAT CUSTOMER SERVICE

Leith Lincoln always gives great customer service, which is a rarity in businesses. They are prompt. They explain what services need to be completed, as well as what services they have completed.

Trouble with dealership

We recently purchased a used 2008 MB 350 from leith Lincoln Mercury We dealt with Andy in sales and garret in finance. Everything was fine until we went to pick up the car. I checked the trunk for a spare tire. There was none.. Andy went into the dealership came back and said MB does not supply a spare tire. Andy claimed he never even looked. It was not disclosed that there was no spare tire. Since I had already purchased the car it was my problem. Not believing Andy I checked when I got home. MB stopped putting spare in their cares with the 2010 models. I called and told Andy this and again he said too bad but, my problem.. So be aware when dealing with Leith Lincoln Mercury they are very shady. I guess they believe in the buyer beware theory.. Very unsatisfactory transaction.. Be careful

Employees

Your employees are so professional and easy to work with, great followup to let me know what was going on.

Andy Ford was great and very clean showroom

I enjoyed my time there with Andy Ford very cool salesman. I just enjoyed the whole experience. I would definitely go back and buy another car from Leith Lincoln of Raleigh Nc.

Great service

Quick response and prompt service, no hard sell on repairs, explained the list of issues and suggested which ones are more critical than others.

Excellent customer service and clean facilities

Great experience. I was greeted by Sean Kane as soon as I pulled up. He provided excellent service by going over the scheduled maintenence for my car and updating me on the status of my car. I would also like to give props to Tiffani Wright for great customer service. My cars differential whine decreased thanks to the vehicle techs work.

Great Service

Sean was very nice and proffesional. He showed us the sevice department and offered us coffee and drinks. The service was quick and they washed our car after service of oil and tires.

Great Service Professionals

The service professionals make service easy to deal with. There are very willing to discuss any concerns that I had.

Leith Lincoln is terrific

It was easy to set up an appointment. I was greeted as soon as I stepped out of my vehicle with a friendly professional who clearly explained the services that were going to be made to the vehicle and the staff was extremely accommodating with a courtesy ride to and from the dealership. Derrek was extremely helpful, courteous and had excellent communication - your should be grateful that he is representing your organization.

Excellent Service

Everyone was extremely kind. Lincoln treats you like royalty and that's so important. I'll always give Lincoln my business, thanks Lincoln

Clean facility

the mechanic was very helpful because he explained to me what was happening and causes for the issues. Great job for what was done.

Ideal Sales Rep

Henry Collazo had an excellent manner & gave us good pricing at the outset. He is extremely knowledgeable & patient.

best service I've seen

Service advisor takes the time to ensure my needs are met, explains what is found, and very thorough when answering any questions.

Service Review

The honest evaluation of the of the inspection results that allowed me to make decisions on what to have done.

Dealer perks are nice

Friendly cashier. Checks my rewards status before I pay my bill. Like the rewards program, The complimentary drinks and snacks while waiting. Like the complimentary wash. Offers car to drive if overnight repair.

Great Service & professionalism

They perform the work in a timely manner beating their own expectations were very courteous and to the point really help me out getting to work on time

Best in Town

Leith Lincoln treats you like friends of the family. I always have a great experience from the time I walk in the door.

Completion of Work Requested Beyond Expectations

Details of potential issues were clearly explained with cost quotes and with recommended priority. The work I asked to be done -- results were better than I expected. The car drives much better with no creaking sounds and I CAN SEE THE ROAD now! Thank you!

Great service at Leith Lincoln

The Leith Lincoln team took care of my needs in a very efficient manner and the cost were very fair and reasonable.

MKZ Hybrid is first class

We worked with Carl Banks and Brian for a great experience overall in trading our 2010 MKZ for a hybrid MKZ. These gentlemen were excellent and knowledgeable about the Lincoln brand. This is the 3rd car we have purchased with Leith Lincoln and obviously we are pleased with this dealership.

Excellent MKC purchase experience!

Henry Collazo made this a very enjoyable experience. Very easy to work with and had a good understanding for what I was looking for.

Moonroof Repair (11/2015)

Honesty. I trust the service employees to make the right decision for me and my car. They identify issues that need corrected immediately or ones that can wait. Also, communication has been outstanding.

courteous and professional

Courtesy and Professionalism was outstanding. Each person in the chain conducted his responsibilities with dispatch and demonstrated knowledge of the product and care for the customer

Fixed fast, clean and waiting for me

They worked fast to fix my car and they communicated the details with me. My car was waiting out front when I arrived to pick it up.

The best buying experience in our auto purchasing

The family attitude and confidence of are sales representative Carl Banks showed with Leith and Lincoln made us feel at ease with your whole staff they all are excellent in their jobs and service from the top down.

Over the Top Service

I arrived at the dealership on a Friday evening to look at a car, and upon arrival, I saw two more that I wanted to look at. Daniel Giummule greeted my father and I with a warm welcome and gathered the keys for all THREE cars. Before we even drove the first one, he popped the hood and explained every detail of every feature in depth--took his time and made sure that all of our questions were answered...he def. knew what he was talking about. He let us take our time in driving each one, as he explained all about them--never once felt rushed, pressured or like we were inconveniencing him on a Friday night :). As soon as I decided which one was "the one", we went inside, and I told him my budget and where I would like my payment to be...and, him and his amazing team worked with me until we made it happen. Everyone was so warm, welcoming, and smiling :). I highly recommend Leith Lincoln to everyone. You will not be disappointed! Ask for Daniel--he is amazing! Thank you, everyone, for making my car buying experience fast, easy, and enjoyable!

Great Service

The sales person(Carl Banks) not too pushy, but definitely persistent. He was informative and very patient. My 1st Lincoln purchase will probably NEVER drive anything else.

All employees were gratious to my husband myself.

He took all the time I needed. I didn't understand a lot of the panel and he told me some things over and over until I understood them. He was a great guy.

Excellent Experience

When I visited the dealership, it started from the outside. The Salesman (Daniel)met me at the door and introduced himself and opened the door for me. He then began to answer my questions with patience and informing me of all the details involved in the questions I asked.. He was very knowledgeable and began to show me vehicles that I was interested in and those that were within my budget.. He offered to let me test drive my choices to help enhance my selection. The finance manager made every effort to make a deal that I was most comfortable with. It was such a non-threatening experience and I felt so good about everything. They were so great with me and shared a wealth of knowledge. I am looking forward to buying a new Lincoln in a couple years, Excellent Experience!!

Always receive great service

Derek and Shawn are extremely courteous and professional. My car was fixed promptly and I was given a great loaner car so I could get to work that day. I have used Lincoln Service several times and have always had a positive experience. If things aren't fixed properly, the issue is promptly rectified.

Best Car Dealership Ever

Experienced and knowledgeable sales staff. Even the staff members who were not waiting on me and my husband were friendly and made us feel comfortable.

Leith Lincoln Experience - Ask for Henry

All - I'm new to buying my first car. Henry Collazo was recommended and I wasn't disappointed. He didn't pressure me in the process nor did he rush me in anyway. He has been in this business a long time so was able to give me good experiences of his own as I tried to figure out the right vehicle for me from a budget standpoint. Great experience - recommend working with Henry.

required service on Pre Owned Lincolin

While having repairs done onmy Pre Owned New to me Lincolin I recieved quick attentive service.Personnel made sure I was completly satisfied with my Vehicle.

Good service, nice clean faculty

They were able to complete the service in a reasonable amount of time and provide me with a loaner car. Everyone was pleasant and very helpful.

Great customer service, and professional work.

As always, the Leith name to me has come to mean quality customer service. They always ensure that you treated promptly, warmly, and are always providing you with an update as to your vehicles status. The leith name is bar none when it comes to customer service.

Outstanding service

The professional conduct of the entire staff, especially Lee, Brian and Garrett. These three went well above the norm to make us feel satisfied with our purchase. The show room is outstanding and very inviting.

Service Provision

The service technician, Sean, was very professional, courteous and thorough and kept me informed about the progress on my vehicle throughout the process.

Just bought second car

Very friendly and professional. The show room is very nice, clean, and comfortable. Just bought our second new car

Great service!

Very friendly staff at the Service Center; Folks had fast turnaround time. Sean was great w/ giving frequent updates on service.

Excellent customer service, clean facilities.

It was excellent, as always. I love the staff that's a part of Service. They know my name, they are familiar with my vehicle, and that's always key in the long run.

great service and hospitality

Very professional and friendly very clean facility. Coffee and snacks provided for customers . As my car was being serviced the service would keep me updated what was going on with my vehicle. When the maintenance was done the service made sure I was totally satisfied with the service. Which I was totally.

friendly and efficent service dept

advisor recommends work that I should be looking to have done in near future, very quick to get an appointment set up, usually I can be seen the next day, very kind employees

I love Lincoln!

Everyone was very nice and friendly. Sean was very helpful and went above and beyond to make sure I was satisfied.

why i drive 40 minutes for service

on time, polite, friendley. Whil vacuming car found a $20 bill and it was returned to me-very impressive. offered water and snacks by 3 different people. overall, I am a big fan and always enjoy my time there.

Leith Lincoln a good choice

The entire process from the time I called about a preowned MKZ and talked to Lee Payne, to the later test drive, to the selection of the MKZ I later purchased was one of the best end to end automotive sales experiences I have encountered and I have bought a number of cars over the years. The entire Leith team I talked to (Lee, John, Brian, Garrett) listened to what I was looking for and worked to put together a deal that was reasonable and fair right out of the gate. An upfront and straightforward offer that demonstrated to me a respect that the Leith team had for me as a potential new customer. Lee and John made the decision to purchase the '15 MKZ one of the most comfortable automotive decisions I have ever made. They talked with you and not at you and demonstrated to me that having me in the right car was the most important goal they had and if it had not been that day to find the right MKZ, they would have no doubt kept me in mind as the pre owned MKZ inventory changed. The planets were indeed aligned as I did find that perfect CPO MKZ for me that Saturday. The purchase, paperwork with Garrett and Lee, prep and delivery of the '15 MKZ was smoothly executed.

Another outstanding service experience

I have always maintained that the people skills of the front line staff as well as the expertise of the mechanics equal one of the best "customer-service" dealership models in the Triangle (NC). I have an 8 year old automobile running and looking like an 8 month old automobile.

great experience !!!

just got my 2016 MKC and absolutely loving it !!!!! worked with CARL BANKS who is wonderful, patient, accommodating and makes the car buying process much more enjoyable. 100% satisfied

Prompted and Curtious Service

They were ready to work on my car at the appointed time and I was out of there in 1 hour. As always, the staff was very pleasant and helpful.

A nice experience

No pressure. Simple presentation of the car(s). Everyone went out of their way to help with the deal, and I got a good one.

Dealership With Outstanding Service

Receiving prompt and courteous service at reasonable rates, while waiting in a comfortable waiting area. The complimentary wash is also much appreciated.

Our Purchase of a new MKZ

We were greeted by Carl Banks 15 minutes before Leith Lincoln opened for business and offered a cup of coffee. Mr Banks then very patiently assisted us with a test drive of the vehicle we were considering. He went to great lengths to demonstrate the many high tech features of the Lincoln MKZ and was extremely patient with our questions. The process to purchase the vehicle was clear and as quick as we have experienced. The after purchase experience was extremely good as well. Mr Banks has called us a couple of times in the first week after to inquire if we had any questions and even scheduled our first service and training on the high tech features of our new car. Leith Lincoln and Carl Banks understand and practice customer service, exceeding their customers expectations!

New car purchase

Worked with salesperson named Daniel. Entire purchase experience was excellent. Discounted price they quoted for me matched what I had found on internet buying sites, even though Leith was not the dealer that that the buying sites tried to connect me with. However Leith had the car I wanted in stock so I went there. The trade-in value they gave me also matched what I had expected based on previous research. Thus I thought the overall price was very fair and I did not feel any need to negotiate. Garrett handled the business end of things and that was very efficient. He is highly experienced. I would buy from them again, and recommend them highly.

MY MXK "At Last"

For the past 5 years, I have been talking about getting a MXK. I saw the one I wanted at Leith Lincoln on Capital Blvd about 2 weeks ago. I went in to get some information only to learn that it was going to auction before I could act upon it. Chris, my customer service rep, got my information and told me he would be on the lookout for me. Last week he emailed that the car did not sell at the auction. I still was not ready to act upon it. On Monday as my husband and I were eating breakfast, he called and the car is in my driveway. (SMILE) THE END

great service, great sales people

We were not sure what car we wanted, but knew what features we needed. Looked at many cars and many dealers. The folks here were terrific. They listened, no high pressure to buy. They made suggestions and were willing to make adjustments to meet our needs. In the end we got a great car at a reasonable price and wonderful service. We will certainly come back when we need a new car and are telling all our friends how great these folks are to work with.

Great Experience

Chris Kulis was very friendly and professional throughout my experience. He was knowledgeable about the various features that the Lincoln MKZ had to offer and demonstrated how the features worked. He took time to answer many of my questions and made sure that I was satisfied with my purchase. I appreciate his patience and would definitely recommend Chris to others.Linda

Leith Lincoln is AWESOME!!!!

I had the pleasure of meeting and working with a wonderful salesman by the name of Carl Banks Jr. When he greeted my family and me at the door we felt welcome and we felt like we were going to be taken great care of. Carl was kind and respectable and if I had to rate his customer service on a scale of 1 to ten then he would receive a 100.Carl made the process of purchasing my car a breeze. I can see myself purchasing another car from Leith Lincoln in the future and I would definitely recommend Leith Lincoln to others. The location is absolutely beautiful and the friendliness of the staff is outstanding. I really enjoyed my experience and I am loving my new ride. Thanks Carl and thanks Leith Lincoln for a job well done.

Good Experience

From the very beginning Chris Kulis was very helpful, he took the time to let me test drive two different SUV's and he was very informative and he wasn't pushy and show me different options that I had, I think he did a good job

Vehicle purchase

From the moment we drove onto the lot Chris Kulis, our sales representative, did everything possible to see that we found the vehicle we wanted. He made sure that the purchase process went quickly and smoothly. Everyone who worked with us was polite, efficient, and very customer oriented. Overall a great experience.

Leith Lincoln

Buying a car from Leith Lincoln was straight forward and hassle free. The sales person I dealt with, Chris Kulis, was very freindly. I did not experience the high pressured sales tactics that some dealerships incorporate to sell a car.

Good Experience Purchasing a Used Car

Salesman Chris made my purchase very easy. I was coming from out of town to close the deal and had very little time. Chris and the finance manager Brian expedited the process for me to an unbelievable speed. Another thing that really impressed me was the condition of the car when I picked it up. Not only did it have a great detail job, it had nearly a full tank of gas. It was near empty when I test drove it, so they clearly went above and beyond. I have purchased many cars, and with most used car purchases nowadays, a full tank of gas is not a given. Truly appreciate their service.

excellent service, friendly staff

Excellent service, friendly staff. I very much appreciate Chris and Brian's flexibility in helping my buy a used car. I thoroughly recommend them to you! Professor Gary Marks

Really Good Experience

I stopped by just to look and ended my visit with buying a car. There was no pressure, and everyone was very helpful. Carl was our sales person and did a phenomenal job! He was very informative and communicated very well keeping us updated with info through out each step of the process. Couldn't have gone any better, and we are very satisfied with the whole experience.

Great Deal, Great Car

I have been a Lincoln owner for the last 15 years and when the time came to purchase a new vehicle; I didn't want to change my driving preference. Ran into Carl Banks as I was leaving the dealership and asked him what cars were available. Even though he had another customer coming in; Carl took the time to talk with me and answer questions. While waiting for me to decide on a purchase; Carl called me several times to see where I was in making a decision. Each interaction with Carl with honest and sincere; not filled with pressure to purchase a car. He answered every question I presented and responded in a timely manner. I thoroughly enjoyed my car buying experience and driving the MKZ I purchased is a pleasure. Thanks Carl!

Overall great experience

Overall, I had a great experience purchasing a used 2007 Mustang GT Convertible from this dealer. I worked with Phillip in sales and he was very thorough and followed an easy step by step purchasing process. Everyone at the dealership was very personable and the entire facility was really clean and presentable. The vehicle that I bought was priced close to other dealers and there was little pressure to make a purchase. Thanks!

OK Customer Service but not sure of their quality of work pr

Had a Airbag light on, took it to them to find out what was wrong. Cost me $59.81 for the estimate. Cost of repair seemed high at5 $842.21 - to replace the Pass. side front seat belt pretentioner. I then called LaFayette Lincoln in Fayetteville and received an estimate of almost $250 less. LaFayette repaired the issue today at a grand total of $598.75; a savings of $244. Now, I do understand that everything cost more in the big city of Raleigh over that of Fayetteville, but come on, that's 41% more for the same part and service, just a few miles away. Come on, Leith Lincoln, lower your price to for the customer. Jeff

Good experience buying a used car

I had a good experience buying a used car from Leith Lincoln. They did what they said they would do in a timely fashion and even went out of their way by offering me a loaner car while they replaced a missing spare on the car I purchased. Good service, good people to deal with.

Great experience, NYS buyer

Worked with Henry. He was honest and prompt with communication. He helped me arrange my travel plans, offered to pick me up from the airport (I flew down from Upstate NY) and made sure all of the paperwork was done ahead of time. I was in and out in 30 Minutes to begin my journey home. The delivery was well done, the car was perfectly polished and the pictures accurately represented the car. My only small gripe was the car wasn't full of gas but I wouldn't let $30 dollars upset me on a vehicle that was priced thousands better than any other dealer!!!

Great Pre-Sales, HORRIBLE Post-Sales

Had a great experience looking at a used vehicle from here. Everyone involved in the process was friendly and didn't push for a sale. Something I'd expect to see from a good sales person. After the sales, trying to get any help with anything was like pulling teeth. Phone call after phone call, my wife and I both having to follow up on calls that were never returned. Once they had our money for the vehicle, they didn't seem to care about keeping our business. I like Lincoln, but will not buy from here again.

I gave my rating because the service Nahru provided was...

I gave my rating because the service Nahru provided was excellent, and he came highly recommended from a co-worker. He sat down with me and we discussed in detail the things I wanted in a vehicle and the price point I was comfortable with. He was able to find me a 2012 Honda with less than 40k miles on it that I love. The price was in my price range, the only thing that put me over the top was the extended warranty and GAP costs. However, overall Nahru was a wonderful sales person, very attentive and honest. I would recommend him to others and visit him in the future when I decide to make other purchases.

Leith Lincoln -- great experience

We had a very nice experience at Leith Lincoln, getting information on the MKZ. We had a very lengthy test drive, were given great information on the car, all in a low-pressure, friendly environment. We are still considering our purchase decision, and will rate Leith at the top of our preferred dealers to do business with. Thank you for a positive experience.

Best sales experience ever! No pressure! No BS!

Sales and Management team were more than helpful and easy to deal with. Showroom is amazing like a high end hotel lobby complete with coffee bar. You should diffidently consider purchasing from Leith Lincoln it just a different buying experience. The online inventory is accurate and the Lincoln we bought was in stock and ready for purchase. No hassle with pricing, the internet price was same as the price I was quoted in person. We already knew from the photos online that it was the car we wanted. Leith Lincoln is great place to buy a car!

Carl worked with me on meeting my needs for a deal. He...

Carl worked with me on meeting my needs for a deal.He understood what I wanted and found the car to meet my requirements.Would happily refer friends to Carl.

oldboytooNC

Carl Banks Jr. did an outstanding of helping me work through the purchase of my new Lincoln MKS. He was considerate and patient, while I considered all my options. He and his team made every effort to answer all my questions and understand the many great features Lincoln offered on the MKS.

Great Service

We had been searching for a car for my wife for 3 months and I was tired of being jerked around by all sorts of salespersons. We live in Fayettville so it was an hour drive after work, it was right at the time they were to close, they stayed open just for us and closed the deal rather quickly. All in all it was a pleasant experience, but I would not like to do it again.

Bought used truck

I just bought a used truc.k from this dealer and it was the easiest transaction of my 70 years. They seem to wanttomake sure you are happy with their way of doing business. This was a great experience. Next time I need a vehicle I know where Iam going.