Leith BMW

4.9
Overall Rating

Customer Service: 4.9 Buying Process: 4.9 Quality Of Repair: 4.9 Overall Facilities: 4.9 Quality Of Work: 4.8 Friendliness: 4.9 Pricing: 4.8 Overall Experience: 4.8


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BMW lease - good experience

4.8
JenniferNC on 11/29/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Good experience at Leith BMW. I worked with John Draz who was professional, very knowledgeable and never pushy. Thanks to John and the Leith team, the overall experience was pleasant, not something one expects when visiting a car dealership. Would definitely recommend Leith - ask for John.


Easy purchase

4.6
Lovemyaudi on 11/29/2016

Customer Service: 5.0 Quality Of Work: 4.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 4.0

We went to Leith BMW to look at a specific car. Richard Williams was the salesman who greeted us and test drove the car with us. He was very knowledgeable and thankfully not overbearing at all. We ended up buying a different car and Mr. Williams certainly made the whole experience smooth and easy. We would definitely recommend Leith BMW but if you go ask for Mr. Williams!


Overall great buying experience

4.8
Jsb on 11/22/2016

Customer Service: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Met with Kent Beard several times before making a final decision to purchase. He was extremely informative, straight forward and professional. I would and have recommended Kent!


Best Car Buying Experience Ever with Kent Beard!

5
LaKeisha Baker on 11/21/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Everyone at Leith are very professional and pleasant to work with.The process from beginning to end was extremely easy and smooth. My Sales Consultant, Kent Beard and Finance Manager Colleen O'Leary made my very first BMW purchase as easy and haggle-free as possible. I purchased a Certified Pre-Owned 2012 328i Modern Edition and I absolutely love the car. I look forward to building a relationship with Leith BMW for my future upgrades and purchases.


Great experience

4.8
Jie on 11/21/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Kent is a really good person, he had a really good attitude when we argue with the cars price and that is a really good experience.


Barry Frucht, the sales consultant, made the difference!

5
German on 11/21/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We recently leased a new 2016 BMW 320 form Leith BMW in Capital Blvd, Raleigh NC. We were VERY pleased with the way Barry Frucht, the sales consultant, handled the whole process! He was friendly, very professional, always trying to help us to get the best possible deal without putting any pressure on us. We checked other dealers but Barry made all the difference!! Thanks!!


Great buying experience

5
Barkers on 11/21/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This was the first time we've worked with Leith BMW and also our first leasing experience. We dealt with Kent and he couldn't have made the process any easier for us. He was patient with us and answered all of our questions. We never felt rushed or mislead. I'd recommend the dealership and Kent to anyone.


Great experience

5
Walsh on 11/21/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We had a great experience buying our daughters car from Leith BMW. Kent was patient, never pushy and determined to help us find the right car! We did an she loves it!!! Thanks for everything!


Great Experience purchasing our X5!

4.8
srt0611 on 11/21/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

We really enjoyed our recent experience in working with Kent Beard on the purchase of our new X5. He was extremely knowledgeable and was able to answer all of our questions related to our purchase. He helped us narrow down our options keeping in mind what was important to us. We feel we got a great value without compromising what was important to us and couldn't have achieved this without the help of our sales advisor, Kent. Highly recommend!


Good experience all around

5
Dave Hunter on 11/21/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I have bought 2 vehicles from Leith BMW and have my cars serviced there. Everyone is very professional and pleasant to work with. Kent Beard helped me order a new 2017 X5 xDrive40e iPerformance. I did not have to haggle on price and I love the car!


Good experience dealing with Leith BMW

4.4
Vandi on 11/21/2016

Customer Service: 4.0 Quality Of Work: 5.0 Friendliness: 4.0 Pricing: 4.0 Overall Experience: 5.0

Very satisfied overall with my dealings at Leith BMW. Kent Beard was very helpful during the sales process as well as follow-up on getting title transfer etc.They have followed up with me after the vehicle purchase.


Compassionate, knowledgeable and very attentive

5
Adrian123 on 11/17/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Best dealership and sales team. Everyone is so helpful and listens to your needs to make sure you are in the best car for you.


Best Dealership around!!

5
Tara17 on 11/17/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

John Draz, and the entire team at Leith BMW have exceeded all my expectations. Not only did they help me with a situation I was in, but got me out of that situation and into a new beautiful 535i. I am extremely grateful for their help. John is a great man. He listens to your needs and concerns and at no point pressures you. He wants you to make the right decision for you. He will continue to get my business for years to come. The entire team at Leith is warm, friendly and they care about their customers. I'm beyond impressed.


Leith BMW: Excellent Car Buying Experience

5
ChristinaFry on 11/16/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Kent Beard was fantastic! He understood what I was looking for and was super helpful in finding me exactly what I wanted. The entire staff made the purchasing experience easy and painless. Thanks Kent (and Barry Carpenter) for your help, I love it!


Very pleased!

5
Anthony on 11/15/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Recent lynell purchased a 13' 750,during a promotional sale, had a great smooth process, my salesman Kent beard made it seamless and I was out in no time enjoying my new car!


Purchased 328, very knowledgeable staff

5
Rob R. on 11/15/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I bought a 328 from Leith BMW. I was looking at sedans and I was helped by Kent Beard. He is very knowledgeable about cars (knew a lot about the current model, how it differed from previous generations, etc.) and did not try to push me towards one decision or the other. Overall great experience.


Leith BMW: This Team Rocks!

5
W. G. Grady on 11/15/2016

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I just recently purchased my 2nd BMW from Leith BMW in Raleigh, NC. I never really enjoyed purchasing / leasing cars in the past, but this sales team makes the experience "all about you", and they go out of their way to make sure you are 150% satisfied. My salesperson, Kent Beard, helped me with the selection of my second BMW. I'm more than satisfied with my 2016 428i Gran Coupe, and the friendly, professional manner in which Kent delivered the experience. Thanks Kent, and I'll be seeing you for the 3rd!


Excellent Sales and Service

5
Mark Williams on 11/15/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I recently purchased my second BMW from Kent Beard at Leith BMW! Kent is VERY knowledgeable and makes the sales process easy and enjoyable. I really enjoy driving the X1 and appreciate the time Kent spend with us to find the right car.


My Best Car Buying Experience

5
Charles Reynolds on 11/13/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I recently purchased a 2015, 428i Grand Coupe from Leigh BMW and I worked with Richard Williams. The entire purchasing process was very impressive and Richard helped me find the perfect car. The Leigh BMW team was very professional and provided me the best car buying experience I've ever had. The 428i is an amazing car; the 2.0 twin turbo is packed with power and the performance of a six cylinder. I'm enjoying my card. I recommend visiting Leigh BMW and working with Richard Williams when you're looking for a car.


BMWs at Leith

4.8
AJ on 11/11/2016

Customer Service: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Just purchased my first BMW from Leith with the assistance of John who was very professional, knowledgeable, and took the time to ensure I was getting exactly what I wanted. It is a very relaxing dealership and John is one of the most caring salesman that I've ever met. A big thank you to the whole Leith team in meeting my needs in a timely, efficient manner.


Excellent and courteous service. Very helpful with everythin

5
Lisaj on 11/11/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

John is extremely knowledgeable and conscientious. He found what we needed and made our experience very easy. He made himself available. He is not your typical used car salesman....made us want to buy


Couldn't walk away from Leith's deal!

5
boo'snew beamer on 11/11/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My husband and I had researched what car we believed we wanted. Leith in Raleigh was the 2nd BMW dealer we visited. We were in no hurry and had been toying with the idea of trading for 2-3 weeks. John Draz greeted us as we walked into the building and was genuine in his desire to just answer questions in a no pressure, pleasant conversation. He pulled a car for us to test drive, and rode us by a brand new X1 that was everything I wanted....but still wrapped up in its factory packaging. He heard what I wanted, and quickly found it on his lot! When it came time to discuss money, we accepted the first offer they proposed...we had done our homework, knew it was a good offer, and was better than the previous dealer we had talked with. We have bought from and serviced one prior vehicle from Leith BMW and we were always pleased. Don't imagine we will ever look anywhere else.


Purchased a vehicle

5
Von123 on 11/09/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I'm am rating a 10 because my salesman was very helpful and walk me through everything I needed to know about my 2016 BMW and he was very patient with me I would surely recommend him to my friends and family members . He gave me excellent customer service.


Barry Frucht: 2014 BMW 428i Sport

5
Kyle Brown, Fit Soldier on 11/08/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Wow what can i say i had a great experience with Barry Frucht. He was very knowledgable and patient with me test driving multiple cars and he was very entertaining making jokes and socializing with me and my wife throughout the whole process. I also got a free set of all weather mats from Barry just as a thank you for buying. I definitely recommend Leith BMW and salesman Barry Frucht to any of you thinking of buying a BMW ultimate driving machine!!


2016 BMW 320

5
Jeremy F on 11/04/2016

Customer Service: 5.0 Buying Process: 5.0

Had a very positive experience leasing a 2016 BMW 320 from Barry Frucht. I showed up towards the end of the day on a Friday and test drove three cars. The place closed at 8pm but Barry stayed with me until 8:30pm so that I could test drive one last car (which ended up being the one I leased). He was forthcoming about the process of leasing a car, which was helpful for a first-time car-leaser like me.


Good price and service

5
Rah on 10/29/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

John was very helpful, pleasant, not pushy, very professional and knew his product. The rest of the staff was also great.Overall I am happy with my deal with Leigh.


2013 BMW 328 convertible

4.3
Bill B on 10/28/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 3.0

I recently purchased a 328 convertible M Sport for my wife from Barry Frucht. I called about a car that I saw on line, asked about it's availability and scheduled a visit the next day. On my arrival Barry was right on time and had the car I asked about set aside and ready for me to inspect and test drive. Not only that he had a second car convertible of the same year that I could also consider.I can't say enough positive things about Barry Frucht and the way he handled the entire experience. He patiently answered all questions ( I didn't know a thing about BMW's. I was just looking for a convertible) and in a very short time I drove away in a beautiful gift for my wife at a great price. No hype and no double talk. My wife subsequently came in to get a full lesson on all of it's features and came back very impressed and pleased with Barry. I didn't know Barry before the purchase but now consider him a friend in the business. I highly recommend Barry to anyone considering the purchase of a car. Bill B.


First BMW in the books thanks to John Draz

5
Chris on 10/26/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

It has been one week since i picked up my new 328i and all is well. Appreciate the service I got from John Draz. He was knowledgeable, patient, responsive and very easy to work with. Overall a great experience.


The best experience ever!

5
Worleygirl1 on 10/26/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I would definitely refer anyone to Leith BMW in Raleigh, NC and our sales representative, John Draz! It was the best buying experience we've ever had. John was very knowledgeable of BMW and such a pleasure to work with. Every one at the dealership was extremely nice and very professional.


2017 Jahre M3

5
Patxot on 10/26/2016

Customer Service: 5.0 Buying Process: 5.0

I bought a 2017 BMW Jahre M3. All the process was handle by the sales rep Barry Frucht. From day Mr Frucht help me to place the order (I want my car with manual transmission). When the car arrived Mr. Frucht send me pictures of the car to keep me well informed and with up to date info regarding this special edition vehicle. When I arrived to the dealer all employees came to congratulate me on this purchase and all were kind and friendly. Also the sales rep performed the physical inspection of the car with me. All at Leith BMW, specially Mr. Frucht made this an amazing experience. Thanks for help me get one of the 150 of this unique edition.


they were in the process of moving to new building,

4.8
marlene bradley on 10/25/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 4.0

My Salesman of Richard Williams at Leith BMW gave us great service spent a lot of time with us, also the Genius is not bad!!


My first BMW

5
KRISTIN P on 10/22/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We purchased our first BMW yesterday. John Draz at Leith made this a very EASY and enjoyable experience. He showed us several different BMW 528i"s till we found the one that matched our needs. Being our first Bmw, we didn't really know much about the car. He was very patient with us and explained every detail to us . After we left, he called to check that we made it home alright. I would highly recommend a Bmw and would definitely ask for John Draz!! Very easy car buying experience!!


Mark Nelson

5
Tom Wilder on 10/21/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

This was the easiest car purchase I have ever had. Mark Nelson was very knowledgeable and great to work with.


Excellent customer service

5
Maher on 10/17/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

excellent customer service! I leased amor purchased BMW cars from Leith Raleigh several times. Every time I go to another dealer I end up back at Leith raleigh. Thanks!!!


Great experience with Leith BMW

4.7
Nate on 10/14/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 4.0

I had a great buying experience with Mark Nelson purchasing my 328i. It was a very easy experience that was without a hitch. So glad I was able to find one with a six speed manual. Looking forward to seeing the new building, they will be getting out of the temp facility soon. Thanks Mark for helping me with my first BMW, I'm hoping it won't be the last.


Great 2017 X3 purchase working with John Draz at Leith BMW

5
X3Buyer on 10/13/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We just purchased a 2017 BMW X3 from John Draz and wanted to share our terrific experience working with John and the Leith team. This is our first BMW and I'm detailed by nature. John did a terrific job working with us through all aspects of the sale and was always responsive in answering many questions. In addition to the great customer service, we shopped around and also found Leith to provide the best price.


Everything I expected and more

5
ucsbnole on 10/13/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I was deciding between an 2016 Audi A6 and a 2016 BMW 5-series. What "sold" me was that I was pretty much open to either car, I just wanted the best deal and the best service. I got the best service from both dealerships, but the one thing that stood out was that the Client Advisor and the General Sales Manager were able to LISTEN to what I wanted and ended up locating a 2016 BMW 535i, brought it into their dealership, and made an offer I couldn't refuse. That, along with the BMW 0% financing and included warranty/scheduled service... made it an easy decision. I have only been back to the dealership once for a first time service, and they were everything you'd expect from a BMW dealership there as well.


Seamless process!

5
HardyS on 10/13/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I just purchased a 2014 BMW GT from Barry Frucht at Leith BMW. He was great to work with and made the process as seamless as possible. A lot of the paperwork was prepared prior to my final visit which helped speed things up. I appreciate Barry's professionalism and expertise!


Pleasant transaction

4.8
wizard on 10/09/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

John Draz was a pleasure to deal with in selecting, buying and taking delivery of our new 2017 BMW X3.I'd summarize the 1 weeks process and quite easy and straightforward.We chose Leith, rather than closer dealers, based on the large inventory of cars which helped us narrow in on the model, features, and colrs we finally selectd from stock.


BMW 535i buying experience

5
dmitry G on 10/08/2016

Customer Service: 5.0 Pricing: 5.0 Overall Experience: 5.0

I've been searching for a car for quite some time but always kept checking inventory in this dealership. I must say so far they have best lineup of BMWs in the Triangle area. I finally found a 535i with all the features that I was looking for. John Draz was my salesman, very patient, knowledgeable and experienced. He provided great insight into some of the models that I was deciding on which helped me make the right choice. John also arranged a pick up with a courtesy car for me, followed up after the purchase and checked if I had any questions. Great work, and highly recommended, indeed! Now I'm really looking forward to expand my experience with my new 535!


Great experience

4.8
Adrian Ingram on 10/08/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

I was very satisfied with the treatment and would recommend this dealership to anyone. My salesman was great and represented the dealership in a very professional manner and displayed the highest level of customer service.


Great car buying experience!

5
M&JN on 10/05/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Our experience with Barry Frucht was superb when we got our 2013 BMW 535i CPO. Barry was professional, friendly, knew the cars, answered all questions thoroughly, and was extremely easy to work with, a salesperson who just wanted to help. Highly recommended!


Sales experience was great but after sales service is poor.

3.2
Satish Mohe on 10/04/2016

Customer Service: 4.0 Quality Of Work: 2.0 Friendliness: 4.0 Pricing: 4.0 Overall Experience: 2.0

About a month back we bought a Certified pre owned 2013 BMW X5. Richard Williams our sales associate. Richard is a true professional and easy to work with. However we are not quite happy with their Certification process. Since we took delivery of the vehicle we have noticed several issues with this car which was brought to their attention. One would expect them to have put the car through a rigorous testing process. That was not the case. I have been waiting for them to schedule a time to get these issues resolved. Unfortunately they have not yet done that. It is extremely frustrating to go ignored.


Leith BMW

5
Anonymous on 10/03/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Great experience. After trying to work with dealers from all over the country to find them with the car I was looking for so close to home was a blessing. Definitely recommend them to anyone.


Superb service

5
Skydiver on 10/03/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Barry Frucht and the team at Leith BMW provided unparalleled support during the entire selection and buying process. He explained in detail what each feature meant and after listening to our lifestyle needs, made it clear which features he felt would be useful and which were not.I cannot overstate my satisfaction with Barry and the Leith team. Superbly professional


Smooth Transaction

4.8
Ron on 10/02/2016

Customer Service: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Purchased a 2016 BMW Company Car 435i. My salesman was Richard Williams. Richard is not only professional and knowledgeable but also easy going laid back and very easy to talk to. He is the kind of salesman I can feel comfortable with. No pressure. He worked with me on the deal I was looking for and Iwhen it was all said and done I left a happy customer. Would highly recommend.


Very smooth deal

4.8
Cornellana on 10/01/2016

Customer Service: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

I was working for the deal with Richard Williams, very knowledgeable, he was driving me through all process in a very profesional manner,until I was decided for a fantastic BMW X6 that I am enjoying a lot.Thanks Richard


THE Best Experience

5
dgbishop on 10/01/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Recently purchased a CPO BMW at Leith. I worked with Jimmy Daniel and he was absolutely fantastic. He and Colleen O'Leary made this the easiest and most pleasant buying experience I've ever had. HIGHLY recommend them!


My finest car buying experience ever!!

5
BMW fan on 09/30/2016

Customer Service: 5.0 Overall Experience: 5.0

The CPO BMW I purchased from Leith BMW was my 35th car. The salesman Richard Williams made my experience a memorable one. I had been searching for a specific model, I contacted 5 different BMW dealerships in three different states and was incredibly disappointed by the lack of knowledge of the salespeople I spoke with and their inability or indifference in wanting to sell me a car. Then I called Leith BMW and was fortunate enough to reach Richard Williams. He was professional, knowledgeableand anxious to help in whatever way he could. He took several pictures of the car for me, answered my very specific questions regarding it's condition and made me feel confident that if I made the nearly 200 mile trip to purchase the car it would be just as he had described. The car was pristine and he did everything to make our experience pleasurable. I will also add that Harry Helmer, Leith's finance person was very thorough and answered all my questions satisfactorily. Leith BMW, in my view, is very fortunate to have a salesperson as competent, personable and knowledgeable as Richard Williams. I look forward to purchasing another Bimmer from Richard in a year or two.William Perrelli, IIINellysford Virginia


Excellent Service after the Sale

5
PaulofNorthRaleigh on 09/27/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I came by the dealership one evening to browse and I was politely addressed by Richard Williams who I would highly recommend. Richard gave me his card and a welcoming invitation to come back for a test drive it anytime but with a no pressure sales pitch. I returned and purchased my vehicle with Leith BMW and Richard Williams was my sales person. I purchased a certified 435i with only 8000 miles.Two days after driving the car and having it at home and in my garage, I noticed a couple of paint imperfections and brought them to his dealerships attention. They told me no problem and their paint & body department buffed out the imperfections and now my car looks flawless. Some dealerships would've said the dealer is not responsible and sold "as is" but they took care of me after the sale and I appreciate that!What is a sale without great service?I highly recommend Leith BMW and my sales person Richard Williams.Paul W.Raleigh, NC


Wow, what an awesome car buying experience.

4.2
RobK on 09/21/2016

Customer Service: 4.0 Quality Of Work: 4.0 Friendliness: 4.0 Pricing: 4.0 Overall Experience: 5.0

What can I say about this car and dealership? I have never had such an amazing trip to a car dealer before. If you are like me you rather dread the experience of trying to buy a car, new or used. Leith BMW was an amazing experience. I was promptly greeted and shown to John Draz. John was informed, friendly and a dream to work with. I had a car in mind and used the Internet to do car searching. I found a cream puff that was listed with Leith BMW. I emailed the dealer and set up a time for a test drive. John took me for a test drive and that car was amazing, what a sharp car. By the time I finished my test drive I knew this was the car for me and the dealer I wanted to work with. I purchased a very low mileage BMW X1 s28i. It was immaculate and a Certified BMW. The car had all I was looking for. John worked with me and was very informative about what the car had for options. John also had me work with Joel Kilgore to go through the whistle and bells of this vehicle. Financing was a smooth and great experience. I was struck by how friendly everyone was from walking in the doors to handling over the keys. John a hardy thank you for your assistance, because of my experience Leith BMW has won a customer for life. Looking for a good deal and an amazing car, go to Leith BMW and ask for John Draz.


Great service

4
LMO340i on 09/20/2016

Overall Experience: 4.0

John Draz and Ty Cole were great at helping me find the right vehicle. They are both professionals and made me feel like a valued customer. Im enjoying my 340i!!


great dealership

5
iculuv on 09/19/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Went in the dealer ship with questions and doubt, but left with a good car and a good deal ( 535i) Salesman Henry Caldwell made me feel at home from the start and worked diligently to get me the car I wanted. He was friendly and knowledgeable about the vehicle purchased and all. Ms. Colleen even worked her magic and help me get a sweet deal on a my sweet ride. I would recommend anyone that is in the market for a good car and a good deal to come to Leith BMW of Raleigh and to ask for salesman Henry Caldwell and he will get you in and out in the car of your choice.


Great Car Buying Experience!

5
bbrookhart on 09/14/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I have to admit that buying a new car is not something I look forward to. All the negotiating back and forth and then having to wait around for finance paperwork. However, my buying experience with Richard Williams at Leith BMW was great! They made a fair offer on my trade and gave me a great deal on my new X5! The finance manager made it very quick and easy with all my paperwork. Joel (BMW Genius) went over all the bells and whistles that really helped me too! I look forward to working with Richard again when it's time to trade in! I would ask for Richard Williams when you go to Leith BMW and he will take care of you. 5-Stars all the way!


leith BMW

5
Bmwgirl on 09/14/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Working with Leith BMW and manager Ty Coyle and sales person John Draz is the best car buying experience I have ever had. John is a professional sales person that is polite and knowledgeable and understanding. I will never buy a car from anyone else again.


Outstanding engagement with Barry Frucht..

5
fe66etti on 09/14/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Barry Frucht was very knowledgeable and helpful in deciding to buy.. never pushy.. answered all my questions and more... Mike the Sales Mgr and Colleen O'Leary the Business Manager.. really worked with me to get the best price. They made the buying experience and paper work as simple as it could be.. I leave the show room on Friday at 8pm and picked up the care Sat at 3pm... Love the car and this is the 4th Leith Car I have .. 2 Benz, an Acura and BMW


Professional and Seamless car buying experience

5
ISH80 on 09/07/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Yesterday, my wife and I acquired a 2017 BMW X3 from Leith BMW. We drove up from Jacksonville, NC and it was well worth the drive for such a positive experience. From my initial phone inquiries, to the actual car buying experience once we arrived at the dealership, we were treated with the utmost professionalism and courtesy, with no sales pressure. John Draz was our salesman and he was absolutely phenomenal!! He listened thoroughly to our needs and worked diligently to get us the best deal possible. He made follow-up phone calls each day to provide info on BMW models we were interested in. He was knowledgeable and professional throughout the entire process. Barry, the sales manager, also provided excellent customer service. I would gladly visit Leith BMW again for any other future BMW purchases. Enthusiastically recommended!!


Best car buying experience ever!!!!!.

5
Long drive on 09/06/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Best car buying experience ever. The staff a Leith BMW are second to none I have never meet a group of people that are more knowledgeable or courtesies in my life. This is my first time buying a car from Leith BMW but won't be my last John and Ty changed my perspective of car dealers for ever just can't say enough about the awesome way I was treated. I will be back to do business again with Ty Coil and the staff at Leith BMW


Very positive experience

5
LeemanX3 on 09/01/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Yesterday I acquired my second BMW , a 2017 BMW X3, and in doing so had a very positive experience with Leith BMW. John Draz and Joel Kilgore were so knowledgeable and helpful...I felt like part of the Leith family!! Followup today reminded me how important it is to receive good service...particularly in today's technology inspired automobiles. I highly recommend Leith BMW!


Fantastic

5
Nancyk on 09/01/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Attention to detail in all they do. John Draz makes sure he listens to your needs and doesn't waste your time showing you cars you won't like. Very courteous and genuine. The whole team makes you feel welcome and makes the transaction run smoothly and precisely.


Pleasant experience

5
Zoomgrl on 08/30/2016

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

John Draz helped me get into my first BMW, a 2016 428i Gran Coupe. He's professional, knowledgeable, and a likeable guy to boot! Everyone I dealt with was courteous and attentive. This group understands what customer service is all about.


Absolutely Amazing!!

5
carentzrn on 08/30/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Everyone is always so nice and helpful. When I first moved to NC, I lived in New Bern. The closest BMW dealer was in Kinston. I went there once!! I have been coming here ever since. When the service manager John realized we were in trouble with our lease( being way over in mileage and out of warranty etc.) he got the sales manager Ty involved and got us into a CPO Elite program car (basically brand new) I really feel they went above and beyond to help us out before the situation got really ugly! John Draz, our Client Advisor was beyond fabulous! He really went out of his way to make sure we felt comfortable with the purchase and even though it was obvious we were desperate to get out of the lease and buy, he worked just as hard providing us with "The Ultimate Purchasing Experience" as he would have if he was not sure if we might have walk away without buying that day!!! Customer service is something I hold very near and dear to my heart and he continued AFTER the sale to provide us with exceptional customer service!! Thanks again!!! You guys ROCK!!


Great Experience At Leith BMW

5
Mark Henning on 08/25/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Just bought my second BMW at Leith BMW and could not be more pleased!! My agent this time around was John Draz and he was professional and very easy to work with!! I also have my BMWs serviced there which is really smooth..I travel from eastern nc about an hour and one half to utilize this dealership, so that should tell you something right there! If you want a BMW, go to Leith BMW, they can't be beat!!


Love working with Barry Frucht at Leith BMW

5
Sharyar33 on 08/24/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I recently purchased 2016 BMW 740. My sales advisor was Barry Frucht. He was extremely helpful and worked with me professionally to get the deal done.


Bought 2017 X1

5
X1owner on 08/19/2016

Friendliness: 5.0 Overall Experience: 5.0

I worked with John Draz to find a BMW X1. We test drove several (over several months), and he was very helpful with descriptions/demonstrations of various options of the vehicles we drove (and of options that were not on the vehicles we drove). I eventually decided on ordering an X1 from the factor (to get the exact color and options I wanted), and John facilitated that process. He got all of the paperwork lined up and made the process very easy. The whole process of my looking at and deciding on the X1 took many months, but there was no pressure, and this worked out very satisfactorily. When the X1 eventually arrived, John got me through all the purchase paperwork and again walked me through operation of all of the car's settings and controls. All in all, a very pleasant purchase.


"Barry Frucht" is the Best.

5
Upendra Sravan Yadlapalli on 08/16/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Barry Frucht helped me get my first BMW 328i. He went an extra mile to get my car as soon as possible. I had great experience dealing with him and I strongly recommend everyone to consider Leith BMW. Thank you Barry for all the help and effort that you put in to get my car.


Purchasd M235i

4.2
Lance on 08/16/2016

Customer Service: 4.0 Buying Process: 5.0 Quality Of Repair: 4.0 Overall Facilities: 4.0

Dear Leith BMW, I worked with Ales Olecky on another purchase at Letih's BMW dealership and again it was a very pleasurable experience. Ales is not only very knowledgeable about the products he represents, but he is always looking out for the best interest of his customers. That is hard to come by in today's day and age when most sales individuals have forgotten about the personal touch. I would highly recommend Leith BMW and Ales if you are considering a new or used BMW.


John was great and got me what I wanted quick.

5
Funeral01brian on 08/14/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Leith bmw was great I called for John draz told him my interest and he got everything ready for me and I drove up with my daughter and brought the car home. He was ber accommodating. We were pleased with his service.


Very polite, accommodating, and super helpful

5
Mbeasley on 08/12/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I gave the rating I did because the overall experience and customer service I received was awesome. No hassling, and straight forward with everything we discussed.


EV Shopping Experience

5
ev-shopper on 08/10/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I had an extremely pleasant time working with John Draz at Leith BMW searching for my first EV. I ended up with a 2016 BMW i3 and I couldn't be happier with the car or my experience with the sales department. I'm sure things can only improve once the renovations on their building are complete. I won't hesitate to recommend leasing a BMW from John to others and I'm sure I will find myself back there in a few years.


Barry Frucht

5
Charlotte on 08/09/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Barry Frucht assisted me with my purchase last week, and he did a great job. Via phone, Barry listened as I described what I needed in a vehicle, I made an appointment with him, and when I arrived, he had 5 vehicles ready for me to test drive. He also assisted me with obtaining information for my insurance claim about my previous vehicle, BMW 328i, that was deemed to be a total loss in a flash flood a few days prior. I had purchased that vehicle from Leith BMW just 6 months prior. Barry answered all of my questions, the vehicles he pre-picked for me where exactly what I needed to see and drive. I purchased a BMW X1 that same day. Thanks Barry.The financial representative, Harry, explained everything about warranties, services, interest rates, etc. I had a much uncomplicated, stress- free experience.


Barry Frucht: Great Salesman

5
Charlotte on 08/09/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Barry Frucht assisted me with my purchase last week, and he did a great job. Via phone, Barry listened as I described what I needed in a vehicle, I made an appointment with him, and when I arrived, he had 5 vehicles ready for me to test drive. He also assisted me with obtaining information for my insurance claim about my previous vehicle, BMW 328i, that was deemed to be a total loss in a flash flood a few days prior. I had purchased that vehicle from Leith BMW just 6 months prior. Barry answered all of my questions, the vehicles he pre-picked for me where exactly what I needed to see and drive. I purchased a BMW X1 that same day. Thanks Barry. The financial representative, Harry Caldwell, explained everything about warranties, services, interest rates, etc. I had a much uncomplicated, stress- free experience.


Dealership Under Construction, Very Helpful Staff

4.8
Jnglover on 08/08/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 4.0

Leith BMW was undergoing construction, so the site was understandably sub-par in the presentation of its vehicles- I'm sure this will undoubtedly improve once completed. This is the only reason I have rated the dealership 4 stars instead of 5. However, this did not dampen my overall experience in purchasing my certified pre-owned BMW! I worked with Kent Beard, who exhibited the utmost patience in answering all my questions and lent to a very pleasant experience. Kent was very knowledgeable and helpful and I would recommend him to anyone who is in the market to purchase a new or pre-owned BMW!


Perfect experience every time

5
Scott Tyler on 08/06/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Kent Beard has sold me 4 BMW vehicles during the past 1.5 years and each experience was perfect! I can't thank Kent enough for his dedication to making it happen.


Excellent service

5
Gary Marks on 08/06/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Excellent service -- excellent service -- happy customer


Great sales person and easy purchase

5
BMW X5 on 08/05/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

The finace and sales people at Leith were great! The made the experience short and pleasant with a trade in! I will definitely get my next car at Leith BMW.


Kent Beard at Leith BMW rocks!

5
RQW1234 on 08/05/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Just purchased my fourth BMW, and Kent Beard was the BEST sales rep we've ever worked with. Was the easiest transaction ever. Knew I wanted something different...Kent took his time, walking us through the lot, showed us different models & newest options. His in-depth knowledge of how each model differs was impressive & huge help in making a decision. The x4 was perfect for me & never would have even known about it if he didn't point it out. I LOVE IT & so does everyone else who sees it! There aren't many out there on the road. Kent is a true professional, fun to work with, genuinely wanted to get to know us & made the entire car buying experience such a pleasure. Thank you!!


Second to none service

5
YNOT335is on 08/05/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I gave Leith BMW those ratings because the staff was very Professional and Friendly,our Sales person Mr.Henry Caldwell was Awesome,when he said he was going to call he did,he let us no everything that was going on with our New BMW!I will highly Recommend Leith BMW


Great experience after a long search

5
robert.dickerson on 08/04/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We originally met Kent over a year ago when our search began. He was patient, knowledgeable, and quite experienced at showing off the features of the vehicles we were testing out. We had a lot of questions going into this and wanted to make sure that every feature on our required and wanted list was explained and demonstrated so that we felt confident in our purchase. After looking around at other manufactures, we came back a year later and Kent remembered us, knew right where we left off, and was able to find us the vehicle with all of the features we wanted. We had made our choice and he was able to make it happen that day. Thanks for your patience Kent! We'll be looking you up again when it's time for our next purchase!


Bimmer... Wheeeee!!!

4.8
raghav.ojha on 08/04/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Owning a BMW had been my dream of 10 years. It finally got fulfilled a month back, thanks to Leith BMW. Kudos to Kent Beard for making everything, right from choosing the vehicle to getting the finance done to handing over the keys, so smooth and easy. If I know of anyone who wants to buy a car, Leith BMW and Kent Beard would be the first names I'd suggest.


Wonder Car Buying Experience

4.7
GN Lovemycar on 08/03/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 4.0

I was very happy with my experience at Leith BMW in Raleigh. I purchased a 2016 320i from Ales Olecky. He was wonderful and I LOVE my car! Ales was very patient, kind, helpful and professional. I hope he is there for years to come because I look forward to working with him again. Thanks again Ales it was truly a pleasure.


Great Customer Experience

5
packers#1 on 08/02/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Henry Caldwell and the Leith BMW team were great to work with! Always provided quick and accurate responses to questions / inquiries regarding vehicle choices and availability which makes it the process less stressful when we are all so busy. I have not owned a BMW in a long time, now I will probably be a long term customer, thank you! -Mike


Leith BMW and Kent Beard are Top Notch

5
chouseworth on 07/31/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I recently went back to Leith BMW for a new 328i. Kent Beard handled the sale in a very professional, efficient manner. I recommend Leith BMW to many of my friends and acquaintances.


Amazing experience at Leith BMW with Henry Caldwell

5
jcw5002 on 07/30/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I just leased a new 2016 BMW X5 from Henry Caldwell at Leith BMW in Raleigh. I have leased a few other BMWs from other dealerships and this was my definitely the best experience! Henry was very friendly and knowledable. Actually, the entire staff at Leith BMW was fantastic. (I also worked with Mike Abramson and Harry Helmer during the process.) The deal I received was very good and it was one of the easiest negotiations I've had when leasing a new car. Henry was great about keeping me updated with the status of the X5 as it went through production and transport to the dealership. We are thrilled with the new vehicle and will absolutely be returning to Henry and Leith BMW for our next vehicle. Thank you!


BMW Experience

4.8
BentleysWorld on 07/29/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 4.0

John Draz was a great client representative. Although the selection was very limited, we were able to get a deal on a vehicle that wasnt exactly what I wanted but the payment was perfect and got over what I was asking for my trade in value. Overall I will buy again so when its time to upgrade again, I will be returning! Thanks John & the staff at Leith BMW!!


John Draz and the staff at Leith BMW are awesome!

5
AmyBMW2013x5 on 07/28/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I called the dealership and spoke with John Draz who made my BMW experience awesome! The service that I experienced from the staff was the best I have ever experienced while purchasing a car. I would highly recommend leith BMW and especially John Draz. I love my BMW, best car I have ever owned! I have only had it for 2 days and I LOVE it!!


Happy with my Leith experience!

5
dragngt on 07/28/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I am very pleased with my experience at Leith BMW, especially dealing with John Draz. I appreciated that he and the staff understood that even though I wanted a nice car, I still wanted a good deal. The feeling I got at other dealerships was that if I wanted a car of this caliber, I was going to have to pay the sticker price. There was a time when I thought I was going to order my car from a large dealer outside of NC. I was doing European Delivery and this seemed like the easiest option... until I walked in to Leith and met John.The point is, I'm glad that I took the chance to go to Leith BMW. John met with me, offered me a test drive with little hesitation and treated me like a person who wanted a nice car and wanted to discuss how he could become an owner. In an age when most of us are making orders for products online and we don't have to interact with other people, it is refreshing to come across someone who makes buying a car pleasant and enjoyable. Don't get me wrong, I love the car (I really love the car) but John Draz helped make me a Leith BMW client.


Work with John

5
Jake on 07/27/2016

Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

After an unpleasant visit to my local BMW dealership, I decided to try Leith, John Draz was the person I met at the front desk. He could have not been any better. I learned more about the car in 30 min with him than I did in 3 visits to my local BMW dealership. After checking out other BMW dealerships, I came back to John Draz because he was by far the best person that I talked to about the M4. I highly recommend that you work with John if you are going to buy a BMW. Not only does he know the cars very well; but he is an extra nice person to work with. John also just makes things easy for you. He did walk the extra mile for me; and I am sure he will for you too.


Awesome experience!!!!

5
Mrs. Smith on 07/27/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

From my online app until I drove off the lot I felt like I was the ONLY customer!! Staff was attentive, welcoming, and helpful. They even programmed the in car services!! I have ALREADY recommended my family and friends to purchase their next vehicle HERE at Leith!!!


Awesome Customer Service

5
Pjm on 07/27/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My husband and I experienced excellent service from Mr. Caldwell during the purchase of our vehicle he was very polite and knowledgeable during our purchase I would very strongly recommend him to my friends and family.


Awesome BMW buying experience

5
70W on 07/26/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

John Draz made my BMW X5 buying experience awesome! He was very accomodating to my schedule and very knowledgeable about our vehicle. I had lots of questions when comparing models and he was most helpful. If there is such a thing as a pleasurable car buying experience John made it happen!


Awesome Experience

5
Angela on 07/26/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

John Draz knows BMW. He is very helpful and can answer all of your questions without hesitation. Great car buying experience. Give John a call for all of your BMW needs.


Great experience

5
Kpbowman on 07/26/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This is my third BMW. John Draz was the upmost in service and product knowledge. I would definitely recommend John to any of my friends and family. In fact, I've already passed his name along.


2013 BMW 320i

4.6
egwells on 07/26/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 3.0 Overall Experience: 5.0

I had a great experience with John Draz. He was helpful, friendly, and I really felt like he took what I cared about into consideration. He suggested cars that he truly thought made sense for me and wanted to make my experience a positive one. I highly recommend John Draz!


Great car, great experience!

5
MES on 07/25/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Leased a 2016 BMW 328i GT from Leith BMW in Raleigh. This was the second BMW I've leased from Leith. Used the BMW pull ahead program to get this new car 5 months prior to original lease expiration. Great program and great price. Richard Williams was the sales consultant and really made the process pleasant. He returned calls when he said he would and followed through on commitments. The sales manager, Mike Abramson, was also great to work with.


2016 BMW 435 Convertible

5
Jeff Longshore on 07/25/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I never thought I'd actually appreciate a car salesman. John Draz answered every question, found exactly the car we wanted, for exactly the price I required. He was honest, sincere, accommodating, and a pleasure to communicate with. I recommend John Draz to put you in a BMW. Not only is it, "The Ultimate Driving Machine," but it was an ultimate purchasing experience!


Most amazing car buying experience ever!

5
Harsh on 07/22/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This is coming from an Indian student who just graduated and started with his new job. As one would expect, I did all the math all the analysis to figure out the best deal, test drove them from all over North Carolina, be it Greensboro, Raleigh, Winston Salem, Charlotte, Chapel Hill. Thankfully my two months of pursuit ended when I finally found the perfect car at Leith BMW, Raleigh. I contacted the dealer and got a confirmation on the availability immediately. Barry Frucht, a client advisors made one of the biggest purchases of my life a cakewalk. Starting from the simplest of things like making sure the car is parked right outside the entrance of the dealership at my time of visit when it was pouring heavily to negotiating a great deal along with getting me the college graduate student rebate which actually seemed far-fetched at one point of time. Withing 4 hours of submitting my documents, my loan with CGP rebate was approved and in the next couple of hours I had the keys to my first Bmw (a certified pre owned 2013 Bmw 328i)Barry was very accommodating and made sure he listened to all my requirements and did his best to make this buying experience as smooth as possible. I give 5 stars to Leith Bmw and even more to Barry Frucht


Great experience all around

5
Karen on 07/22/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I leased a 2016 BMW 435i and was helped by John Draz. John was pleasant, knowledgable, efficient, not at all pushy, and got me a great deal on a beautiful car! I looked at several other luxury sport coupes at other dealerships but had the best experience by far with John at Leith BMW. I look forward to continuing to do business with him in the future.


Great experience

4.4
Tewarr on 07/15/2016

Customer Service: 4.0 Quality Of Work: 4.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 4.0

Purchased a Audi Q7 and was helped by John Draz. He did a great job of familiarizing me with the vehicle. Great job John. You are the best!


BMW 320i

5
golfnut on 07/01/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We acquired a 2016 320i today and received extraordinary service from Kent Beard and Mike Abramson. We currently have four BMW's in our family that have been purchased and serviced by Leith. The experience has been terrific and in every case these gentlemen have been a pleasure to work with. I highly recommend them both.


Leith BMW of Raleigh, NC

5
Phil on 06/24/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I refently acquired a 2016 BMW 340i from Leith and it was a very pleasurable experience. Barry Frucht was the client sales advisor who was so friendly and helpful with the acquisition. He was very knowledgeable, responsive, and just downright easy to work with. This was my 4th new BMW obtained from Leith over the past 9 years. Without hesitation I highly recommend the Leith team, and particularly Barry Frucht, to anyone considering purchasing or leasing a BMW.


New to North Carolina

5
BMWjoan on 06/22/2016

Friendliness: 5.0 Overall Experience: 5.0

Thank you again to Barry Frucht for a great experience when purchasing our 2013 BMW 328i. The staff was accommodating.


Barry Frucht

5
BMW AH3 on 06/21/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Thanks to Barry Frucht for selling me my 2013 BMW Active Hybrid 3. It was a great experience, and I would definitely recommend to others.


Purchase of 2016 BMW X5

5
BMW lover on 06/18/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Best experience of new car purchase ive had. Richard Williams represented Leith BMW very well. He helped with our purchase of a BMW X5 in a timely manner. I would recommend Richard and Leith BMW to all my friends. Thanks


Fantastic experience with Barry Frucht!

5
naborsb10 on 06/14/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I recently purchased a 2017 BMW X3 28 from Barry Frucht. This was my first car buying experience and he made it a great one! He was very friendly and incredibly knowledgable about the car. He was not at all pushy and really worked to get me the best possible price. I could not be more satisfied. I would definitely recommend Leith BMW and especially Barry Frucht to anyone who is thinking about purchasing a vehicle!


Leith BMW

5
Paul on 06/13/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I worked with John Draz, who was a complete professional. What a great experience. From beginning to end my experience was top notch. Highly recommend this dealer.


LEITH BMW ROCKS!!!

5
LizHenderson on 06/09/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Ty Coyle and John Draz are so easy to work with and will get you the best deal around!!! I will not take my business anywhere else!


Leith BMW takes away any car buying fears

5
Jochamp on 06/01/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Overall Experience: 5.0

We just purchased our 5-Series off of lease. David Malette and the Leith BMW team made it a seamless transaction and were thorough through the entire process. Many times you leave a car lot with questions or concerns, but never with David.


Was just great

5
Daryl Porcelli on 06/01/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

What's the easiest purchase of a new vehicle I've ever experienced and the sales Personnel was great car was meticulously prepared for me before delivery


Great customer service and patience.

4.8
Anonymous328 on 06/01/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

My husband and I just happened to browse the lot and ran across Richard who offered his assistance. He was very laid back and not at all pushy. We arrived in the evening a few hours prior to closing but Richard still offered us to test drive any vehicle we wanted. We test drove two vehicles for which Richard provided thorough information. We decided to purchase and were pleased with smooth and efficient process. This was our first BMW vehicle and would not hesitate to return to Leith BMW for our future vehicle purchasing needs.


Excellent sales and service

5
Trent Lovick on 05/31/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We decided to buy a BMW. As we walked in the sales office David Malette dropped what he was doing and helped us on the spot. He called us the next day with the car we wanted to purchase(which had just come in off lease) just like he said he would. The sales and service were excellent. Can't say enough about how friendly and knowledgable David Malette our salesman was for us. Great experience. Ask for David Malette when you go to the dealership.


pleasant, friendly, smooth buying experience

5
adp on 05/31/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I had been considering a new vehicle for some time, and eventually decided to move forward with a purchase. I visited Leith BMW and met Richard Williams (Client Advisor) who arrangeda test drive of a 2016 BMW i8 with Joel Kilgore (BMW genius). During the test drive Joel wasvery knowledgeable and was able to answer all my questions about this amazing car.Richard was a great help as I made my final decision over the subsequent days.I returned for another test drive, and then sat down with Richard tofinalize the purchase and I'm happy to say the whole experience was a pleasant, friendly,smooth one.


Another great purchasing experience with Leith BMW

5
AllisonA on 05/27/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I recently purchased a 2013 328i through David Malette and I couldn't be happier. I've worked with David in the past for the previous BMW my dad and I purchased, which was the 2007 328i, and I knew I wanted to work with him again. The car itself is great with all of the upgraded features, but I thoroughly enjoyed making this purchase through David. He explained all of the new features very well and he was able to give me a great deal on the car. He's a very customer-centric, non-BS sales rep, which is what I look for when I make important purchases. He also helped me set up my bluetooth and programmed my favorite radio stations. I hope I can continue to work with him in the future.


Excellent Experience

5
Krisjax on 05/25/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Kent Beard from Leith BMW helped us find exactly what we were looking for at a competitive price. The whole process was easy: Kent is extremely knowledgeable and helped us understand all of the features, the process was quick and follow up service has been impeccable.


2013 BMW 528

5
BMW5x on 05/23/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I would like to thank Barry Frucht for his assistance once again in my recent purchase.He is a wonderful person with great customer service skills and knowledge.I wouldn't purchase a BMW from anyone else.


Always delivers!

5
Michael B on 05/20/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I have been dealing with Leith BMW since 1999 and bought more cars than I can remember from Patrick Beach. Patrick always treats me well and works hard to find the car that I want and a great deal. The staff at Leith is always professional, courteous and thorough. I highly recommend them for sales and service.


Only buy here if you want to be treated like royalty!

5
xtremetoonz on 05/12/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I bought my Certified Pre-Owned 2014 435i from Barry Frucht a couple of weeks ago and I couldn't be happier with my purchase experience, the car, and my subsequent service visits to address some very minor touch ups. I feel like I've graduated to an exclusive car buying experience where all the previous purchases were just so so. Thank you Leith BMW and Barry for what I hope will be a lasting, fantastic relationship!


Great buying experience

5
Susan Arendt on 05/12/2016

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I hadn't intended to buy a car at all - I was just there to drive my husband home after he dropped off his BMW for service. But as long as we were there, I thought I'd at least look at the SUVs...and a few hours later I drove home in one. Partly that's because the vehicle itself was just so marvelous, but also because everyone at Leith was extremely lovely to deal with. I never felt pressured or talked down to. Many folks at car dealerships speak directly to my husband, occasionally humoring me with a response. The sales associate we dealt with, however, (Richard Williams) spoke to me, addressed my concerns, and treated me with respect the entire day. (Seriously, not being treated like "the little woman" counts for a LOT in my book). He took note of casual remarks I made in passing and addressed those specific concerns while helping me select a vehicle, and I came away with something that's perfect for what I wanted. No upsell, no shadiness, none of that typical salesman BS like using your name a lot to make it seem like they're your friend. It was a respectful, intelligent transaction. I highly, highly recommend Leith for anyone who doesn't want to be "sold" to.


Best Car Buying Experience, EVER

5
xtremetoonz on 05/12/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I bought my Certified Pre-Owned 2014 435i from Barry Frucht a couple of weeks ago and I couldn't be happier with my purchase experience, the car, and my subsequent service visits to address some very minor touch ups. I feel like I've graduated to an exclusive car buying experience where all the previous purchases were just so so. Thank you Leith BMW and Barry for what I hope will be a lasting, fantastic relationship!


Friendly and Honest Customer Service

5
Alamo on 05/11/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My wife and I were both very happy with Brad and the rest of the Sales team at Leith BMW. They were up front and helpful in is finding the right car for us.


Rewarding and enjoyable experience working with Barry Fruch,

5
cancer, josh1939 on 05/09/2016

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My wife and I have been driving BMW's since 1970. I've had good memories with the service staff, because thy service some of my cars over the years. I've never had dealings with the sale staff until this year. On May 3, 2016, I purchase a 2013 750LI. Barry Frucht was the sales representative. Barry is a great person to work with. He is very knowledgeable about the product and take the time and patience to answer all our questions. I also want to thank the Account Manager who did a great job in handling the accounting part of the deal. So if you are in the market for Beamer, call Barry Frucht at Leith BMW at Raleigh..


Greatest experience above all!

5
Nicole70 on 05/06/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

A BMW has always been a car I wanted and when the time came to purchase a car this was the dealer I went to. From beginning to end, the experience was fantastic. Joel (BMW Genius) started us with a test drive of the 2016 X3 and then turned us over to John Draz who was awesome at answering our questions and working with us throughout the process. This was a great experience and this will not be the last BMW we purchase! We will come back to Leith! Thank you!!!!!


Excellent partnership from initial sales talk to delivery

5
Richard75 on 05/01/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Walked in to Leith BMW off the street and Kent Beard immediately helped to orientate within the BMW model range. He recommended different options and explained the technical advantages of each, taking the time to find a model to demonstrate in practice. We were able to quickly settle on a 2016 BMW X3 because of this excellent guidance. Kent handled all of the downstream ordering and delivery process expertly - so it was a very easy and efficient process for us as customers. Would thoroughly recommend Kent to anyone seeking to learn more about BMW.


Second BMW this year

5
Blaise on 04/28/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Kent and the whole Leith team was professional and accommodating. We buy all of my family's auto from the Leith auto group. It people like Kent Beard that make this company what it is.


Our Go-To Dealership!

5
tlog1031 on 04/28/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This is our go-to dealership! Just purchased our third X5 (the 2nd one from this dealership). DAVID MALETTE assisted us through the entire sales process. After several meetings and test drives, we decided to order our new X5, so that we could have it exactly the way we wanted it. David made that happen, exceeded our expectation of delivery time and his professionalism and attention to our details was exceptional. We highly recommend this dealership & the service department. I am very happy that we stayed with the BMW brand as well as the dealership. Thanks to everyone at Leith BMW, especially David Mallette!Cheers!


Purchased Bmw X3

5
danak on 04/27/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

A couple of weeks ago I purchased my BMW X3 with Richard Williams. I could not have asked for a better experience, he was very knowledgeable, not pushy and presented vehicles to me that I expressed I would be interested in. (A lot different than other dealerships I had previously went to only interested in making a sale). Everyone at Leith was very accommodating and helpful. Myself and family members have purchased multiple vehicles at Leith and I would highly recommend Richard as well as Leith BMW to anyone in the market for a new or used vehicle.


It was very informative and helpful.

4.4
MacKenzie on 04/27/2016

Customer Service: 5.0 Quality Of Work: 4.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 4.0

I had an amazing experience thanks to Kent Beards knowledge and professionalism. I love my new BMW and he was very helpful and informative. I'm now very knowledgeable about my car and I feel very comfortable with it. Absolutely no regrets.


Barry Frucht and my 2016 BMW x 5 35"

5
lx11 on 04/26/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Last week I bough my BMW x 5 35" with Mr. Barry Frucht's excellent services, I am very happy with my new car and I have to say I was very much enjoy the purchasing process with Mr. Barry. he is a very nice guy with patience, given me all the details about the car, price and services and what ever I asked him. I am very satisfied with his services. thank you very much Mr. Barry.


Smooth experience leasing an i3

4.8
Ivan Z on 04/26/2016

Customer Service: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

I'd been looking at electric cars, a colleague recommended Letih BMW where he'd bough an i3 recently. I emailed Brad Timberlake (sales) and told him what I was looking for, we arranged a time to come test drive the i3. Brad also sent along a lease proposal for the car I was interested in, it was a very clear document showing all discounts, taxes, rebates, etc. During and after the test drive Brad was easy to talk to and forthcoming about the car, the lease, and all other questions I had. After visiting Leith I emailed other dealers within driving distance to see what kind of deals were offered elsewhere--as other offers rolled in it was clear that Letih's initial lease proposal was very competitive and the most transparent showing how the lease payment was calculated. I decided to go with Leith's offer, they had the car ready for me within a couple of days. I asked to have all software updates and service bulletins completed before deliver--I don't know whether this is something they would have done without me asking, but they got it done.Signing the lease was pretty standard, the terms were explained clearly and I did hear the usual up-sell to protection plans and that kind of thing. Didn't feel too pressured into buying those, so pretty smooth exit.


Love my new X5 3.5d.

4.8
Suzanne11 on 04/25/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Its only been 3 days, but I love my new X5. Brad Timberlake was very low pressure, but very patient and informative during the shopping process. The purchase was very smooth and hassle free.


John Draz and my 2015 BMW 328i

5
SatisfiedDriver on 04/23/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My husband and I recently purchased from John Draz (at Leith BMW) a CPO 2015 BMW 328i. My husband had been thinking about replacing my BMW convertible for a couple of years. As soon as we learned my existing car had been identified by BMW as one with an airbag issue - we made a beeline to Leith BMW. My husband has owned various BMWs through the years - always purchased new. This was our first time buying CPO. Not only was I totally impressed that BMW (the manufacturer) stood behind their product when an airbag issue was discovered, John made giving up my dream car a little less painful. John Draz is the epitome of a professional and a gentlemen and was patient and kind. The entire team at BMW was professional, caring and pleasant. BMW Financing, Colleen O'Leary, handled our loan and she was wonderful to deal with too. Thanks, John and Colleen!


Enjoying the new car!

5
s shopper on 04/23/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

After doing a test drive, we decided to trade our 3 Series, for a purchase of a 5 series. David Malette made the process easy and efficient. He was thorough and knowledgeable, a true professional.He helped make this a very easy and enjoyable experience. He also gave us a clear overview of the new features on the vehicle which helped us to make the switch safely.All in all a very positive experience.


Smooth 2016 X3 purchase experience at Leith BMW

5
SK on 04/22/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I recently purchased a new 2016 BMW X3 working with Kent Beard at Leith BMW. I tried out many other vehicles over a period of 6 months before deciding on the X3 due to a sporty feel and good cargo room for a small SUV. Kent was a great sales associate to work with. He was accessible, quick to respond to email or phone inquiries and had great knowledge of the vehicle. The purchase process was the smoothest I've experienced.


Unexpected pleasures of purchasing a 2016 320i

5
LeighD on 04/22/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

John Draz made our purchase of a 2016 BMW 320i a pleasant and educational experience. John went out of his way to make this experience enjoyable and comfortable, without undue pressure and with friendly humor, and with a careful and thorough overview of the amazing new electronics of this year's model. I look forward to working with John for many years to come and I recommend him without reservation to anyone looking for a new BMW.


Change of Newly Leased Car

5
BMWreading on 04/21/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Mr. Brad Timberlake did a through job to help me get a newly leased car. First, he caught my attention about the recall for the airbag defect of my X-1 on lease. His suggestion of the change to a new car with discount to replace X-1 appeared to be a quick and easy way for me to have a new car. The lease of X-1 has only 4 more months. Picking up a new car is a time-consuming process. Brad's patience and careful home work finally helped us find the right one, a 2016 model of 320i, which is comfortable for both my wife and me.


World class experience purchasing my CPO 2013 BMW 335I!

5
Jose Salazar on 04/20/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I had been looking for a BMW 335I to purchase for a little over a year. In my search, I called and interacted with many dealers but it wasn't until I called Leith BMW and talked to David Malette that I felt comfortable and confident into finally purchasing one. David answered all my questions and provided all the information I asked for in a timely manner and made my experience an awesome one, so much that I drove from St. Louis to Raleigh, NC to go pick up the car! So, if you're looking for a BMW to purchase and a world class experience, call David Malette at Leith BMW!


Great experience purchasing my 2013 528i

5
SusanB on 04/20/2016

Customer Service: 5.0 Friendliness: 5.0 Overall Experience: 5.0

I was extremely impressed with Kent Beards knowledge of all the features my 2013 528i has to offer. He was pleasant and friendly to work with. I'd recommend him to anyone!


Great Experience Again

4.8
uncguy on 04/20/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Purchased my second BMW from Leith and the experience was wonderful (as I knew it would be)! Jimmy Daniel was professional and knowledgeable and made the entire buying process enjoyable! I love my 335i and I love Leith BMW!


Excellent professional service by John Draz

5
pamlico on 04/18/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We recently purchased a 2016 BMW X5 diesel from John Draz at Leith BMW. He provided excellent sales expertise and assistance throughout the entire process. He was able to answer all questions in a timely manner and he was very courteous and professional while still being friendly. We quite honestly always dread the car buying process but John made the process very enjoyable. So far, we love the vehicle and so does every member of the family. Thanks to John for showing us all of the models of the X5 and explaining the virtues of each one. I was very impressed with the entire process from beginning to end. Thanks for being so respectful of our time.


Amazing experience at Leith BMW

5
Eva Kantanas on 04/14/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

After careful research and visiting other auto dealerships, I stopped by and met with Brad Timberlake. He was helpful, knowledgeable and an expert in BMWs. As a former BMW owner, I truly appreciated his gentle approach and directness in answering all my questions. Harry Wendell was also quite helpful as we worked through the various financing options. Great overall experience!


Great experience with Leith BMW

5
jschert on 04/13/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I just purchased my 6th BMW, a 2016 2 series (M235i) from David Malette at Leith. I've been driving nothing but BMWs for over a decade so this isn't my first rodeo. I know what I want, I know how to buy it, and I expect the experience to be fast and easy. David and Leith delivered on all fronts. Couldn't be happier with the car or the buying experience.


Great experience with Leith BMW

5
jfrady on 04/12/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

After visiting a number of Mercedes and BMW dealers I met Barry Frucht one evening. The dealership had closed however he was still on the lot finishing with another customer. He was more than happy to stay and help me with my questions and show me the inventory. There was a beautifully maintained 2013 BMW 328i that was just traded in and certified by BMW. Barry invited me back with my Wife for a test drive. We arrived unannounced at the dealer the next day they were open and Barry was very accommodating. He informed us of the cars history, features, etc. and let us drive it. He was very knowledgeable and did not pressure us at all. I called him back later in the day and told him we wanted the car. He quickly prepared the car and all paperwork do my trip to pick up was very quick. All in al great experience and I highly recommend both Barry Frucht (pronounced fruit) and Leith BMW.


Very good experience

5
Tony on 04/12/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I was looking to purchase a newer model BMW 328I as a 30 year anniversary gift of driving BMW's. I talked with Barry Frucht who also sold me my last BMW about different options. Barry was really helpful in helping me to pick out my new 2015 BMW 328I . This is my 5th BMW and I must say it is the finest one that I've ever owned. The experience that I had was painless and stress free. Thanks Barry for making the purchase a very good one.


Very good experience

5
Dee on 04/12/2016

Overall Experience: 5.0

Brad Tiimberlake went above and beyond the call of duty. He found me a pre owned SUV that suited my needs and Leith BMW gave me a very good trade in value for my old mini van that had lots of issues. Car buying can be very stressful, but my experience with Brad and the team at Leith BMW was easy and pleasant. Thank you Brad.Dee


Excellent, No Pressure Leasing Experience

5
Liz233 on 04/11/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My client adviser, Brad Timberlake, was very easy to work with. He explained all of the X5 bells and whistles, which are numerous. He listened to and laughed at my silly sense of humor; definitely a plus in a salesman. Brad explained the financial options and helped me work out a deal that I could accept. Because this is the sixth BMW I've leased through Leith, I'm quite familiar with the process. Brad gave me just the information I needed to make the right decision and no more. He did not pressure me at all. Overall, this was the easiest car deal I've ever had.


2016 BMW X1 28 : Barry Frucht

5
Naveen on 04/11/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I was looking for X1 and I was searching since I was in NJ, I got the best deal in Leith but more important is the experience I had with Barry.He made the whole process so enjoyable and comforting that its actually the customer who is willing to call Barry and not the other way round.Though he is more senior to me but I am sure to say that I went their to buy the car and also got a friend.Overall I am very much satisfied with the way Leith and in particular Barry has handled everythingRegards - Naveen


New car!

5
Naynay on 04/11/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Overall Experience: 5.0

Kent Beard at Leith BMW helped me find the perfect BMW and I'm so happy! Thanks for great service and I look forward to working with you again in the future


BMW X1 : Barry Frucht

5
Leith BMW : Barry Frucht : BMW X1 New 2016 on 04/11/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I was looking for X1 and I was searching since I was in NJ, I got the best deal in Leith but more important is the experience I had with Barry Frucht. He made the whole process so enjoyable and comforting that its actually the customer who is willing to call Barry and not the other way round. Though he is more senior to me but I am sure to say that I went their to buy the car and also got a friend. Overall I am very much satisfied with the way Leith and in particular Barry has handled everything Regards - Naveen


BMW number 12 from Leith

5
kramon on 04/08/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Another fantastic experience at Leith BMW in Raleigh. My salesman Barry Frucht is easy going but thorough. It is always enjoyable experience with no salesman pressure. 12 BMW's from Leith, and I live only 2 miles from their competition ion Chapel Hill. That says it all!


Excellent experience with Kent Beard

4.8
sb09 on 04/08/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

My husband and I recently bought a 2016 BMW X3 from Kent Beard and had a wonderful experience. Kent was very friendly without being pushy and was very knowledgeable about the car. He quickly answered our questions and helped us find the car that met our needs. We are very happy with our overall experience with Kent and the dealership.


Very good experience with my new 228xi

5
Issam on 03/31/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I hesitated between three different dealers and cars before buying my 228, and honestly the customer experience made the difference.In this dealership, you are really treated like a king, with very nice and proactive sales.In few words i'm really happy with this experience!


Great experience organizing a new BMW and European Delivery

5
markk on 03/31/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Brad at Leith helped us get the BMW we wanted configured and built to meet our schedule. The process was easy, straight-forward and transparent. We are very excited to take delivery in Munich!


Awesome customer service

5
dswansonsas on 03/31/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I did not have any dealings with Leith before this one, but I am now a friend for life. Brad Timberlake was extremely helpful, answering all my questions with no pressure, just complete professionalism. When I got to the finance part of the deal, I got the same excellent service from Harry Helmer. Answering my questions, and helping me decide what warranty options were best for me, again with no pressure.A completely positive experience.


Very Proffessional

5
Bobbo on 03/31/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My salesman Richard was very professional, and easy to work with. The business manager Colleen also was professional, The experience at Leith BMW was excellent.


professional, courteous, informed, cooperative

5
iannync on 03/31/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I had already done my research, decided on a vehicle and most of the options I wanted, had a quote (including trade-in) from another dealer and was shopping for a dealer to place the order. Leith BMW, and particularly the sales associate I worked with, Mark Poindexter, were helpful and more than willing to work with me and see that I got what I wanted. He took the time to explain the basic equipment and options on the vehicle and did not put any 'sales pressure' on me throughout the transaction. I was very particular with the options I wanted on the vehicle and this restricted my search. Leith BMW was the only BMW dealer within 100 miles to have a vehicle in stock that came close to my requirements. But, it didn't have everything I had to have. So, Mark Poindexter and I shifted gears and worked together to order a vehicle from BMW despite it being very late in the model year. The vehicle I bought turned out to be one of the last twelve 2016's of this particular model built and was delivered within three weeks of ordering it. At the time of delivery, I was also offered an opportunity to restructure my financing at a reduced rate which had not been available at the time of my order. This was an unexpected bonus. I also must mention the excellent facilities and amenities offered at the dealership.


Excellent

4.8
Lucky7797 on 03/30/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Very professional and kind people to do business my experience was excellent. Provided me with a reasonable trade value for my car and the sales process was smooth. I will recommend my friends and family when they are shopping for there next vehicle.


Car buying the way it should be

5
Emg092108 on 03/30/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Visited Leith BMW on Saturday and was greeted by Brad Timberlake on the lot. Told him what I was looking for a pre-owned 5 Series, but with the right numbers, I would also consider a lease on a new 2016. After answering a ton of my questions, providing me with printed estimates of all finance options, and test driving 3 of their vehicles, I ended up with a great lease on a 2016 528i. Brad worked hard with his manager to fit my needs, not matter what numbers and options I threw at him. He is incredibly knowledgeable on the vehicles and was able to clearly walk me through all the features and functionality of the car. There was never any pressure to do or sign anything. And he had no problem staying an hour after the dealer closed to take care of everything for me.Having bought many cars in the past, I can say this one is the best I can ever recall. I would highly recommend Leith BMW to anyone. And please ask for Brad. He's a stand up guy who will definitely take care of you.


2016 BMW X5 35d from Leith BMW.

5
Jonathan on 03/30/2016

Buying Process: 5.0

I recently bought a 2016 BMW X5 35d from Leith BMW. Barry Frucht was my client advisor. He was very helpful with the buying experience. He is very knowlegable about the different models, etc. He is easy and pleasant to work with. Will definetly recommend Barry to anyone planning to buy a BMW.


Leith BMW

5
1Jordan! on 03/29/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I had a great experience at Leith BMW. John Draz is very knowledgeable about all the BMW lines. I trusted his opinion on the on the 528i and what options I would most use and enjoy. The whole process was very efficient. I would buy another BMW from John and would also recommend him and Leith to anyone interested in a BMW.


Extremely Positive Buying Experience

5
Mart04 on 03/29/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My wife and I recently purchased a 2016 X1 and was by far the best auto buying experience I ever had. Before we even made a deal, we were able to drive the car and no pressure to stay and discuss right then. We negotiated the price over e-mail which went very smoothly and did paperwork ahead of time. Our delivery day was a Saturday which is traditionally very busy but everything went perfectly. Attention to detail by Kent Beard, our salesperson, was outstanding. All of our questions were answered fully and after a very pleasant interaction with Colleen O'Leary the business manager, and Joel Kilgore, BMW Genius, we were on our way. The whole process took less than 90 minutes with no waiting. The team ran things like a well oiled machine and I will not hesitate to return for another new car purchase from here when the time comes. I highly recommend working with Kent Beard due to his professionalism, positive attitude, knowledge of the product, and his transparency. There was nothing ever hidden from us in terms of cost and absolutely no pressure. Truly a very positive experience and this is coming from someone who does a lot of research on car buying online ahead of time. Thanks again Kent and team for this really positive experience. We will be back!


Efficient. No hassle dealership

5
Bimmer on 03/27/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Enjoyed the experience. Salesperson very friendly and knowledgable. No hassle with financing. Look forward to using service department. Follow up has been very responsive and thorough


Very happy with my purchasing experience

5
Zeqiong Huang on 03/26/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I just purchased my 2016 BMW X1 28 from Leith BMW at Raleigh. It's my first BMW and I am so happy!The purchasing process is very pleasant and efficient. I was not sure what my next car is, since I only know that my previous car is really old and needs replacement. I visited other dealerships and find X1 my favorite model and Leith BMW the most efficient place. Barry Frucht was the sales person and he is very nice and helpful. He explains the nice features of X1 very thoroughly, and he listens to your needs and helps you compare between different models and features. I strongly recommend Leith BMW!


What matters....

5
DrJacque on 03/25/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

What matters... Richard listened/heard to what I wanted (e. g., red not burgundy, midsize not large, purchase not lease). Thanks for great customer service!


Went above and beyond to make me a happy first time BMW owne

5
BrianWNC on 03/23/2016

Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Was happy with the time it took to negotiate and the freedom they gave me to take my time and test out the car. I didn't feel any pressure to buy and appreciate that. When a quoting issue on a car I wanted caused me not to get it, they made it right by giving me a great price on another car. Would recommend and will be going back!


Great experience

5
Merlot 740i on 03/23/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

PURCHASED A 2016 740i and its by far the best experience I've had purchasing a car from designing to driving.. Barry frucht has been very informative and I appreciate all he has done.. Thanks !!!!


Great Experience!

5
sfuego471 on 03/23/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We recently purchased an Infiniti JX35 from Leith BMW. Salesman John Draz was extremely helpful and patient with us. We never felt pushed or obligated to purchase and are very happy with our new car. Thank you for all your help John! Also, finance representative Harry Helmer was very helpful and worked very hard to get us the best interest rate.


VERY PLEASANT BUYING EXPERIENCE

4.7
Rick Casey & Kim Lewis on 03/22/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 4.0

Barry Frucht at Leith BMW made our transaction for a 2015 BMW 328xi quite easy! He is a very good communicator, and we had all our questions answered in advance of receiving the car. When we arrived, all the paperwork was prepared, and coupled with Barry's light and easy demeanor, the transaction was painless. This is our 6th BMW and the first with Leith, but I feel comfortable that Barry will be our "go to guy" for future transactions.


Great Experience!

5
welch023 on 03/21/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I just pruchased our 4th BMW ( the 2015 BMW 328i) and this was by far my best experience yet. John Draz was extremely helpful on phone that we chose to go to the dealership the same day. We had been looking at cars for several months and John was patient and knowledgeable and really knew what was important to me. The general manager Ty Coyle was also great! I definitely recommend Leith BMW in Raleigh and ask for John Draz.


No hassle sale

5
Keith Lucas on 03/21/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Very informative and helpful salesman with good demeanor and not at all pushy. Brad was very patient with us and showed us a variety of cars and options.


Just joined the ranks of Beemer owners!

5
Gingerdog1 on 03/15/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I've driven Infiniti's for years, but have researched and dreamed of owning a BMW. I stopped in Leith BMW and met Barry Frucht. Barry is one classy salesman. He was very knowledgeable about the car (which I bought by the way and join the ranks of Beemer owners), was very low-key and didn't pressure me at all. He's my kind of salesman. We negotiated over the phone and made a deal that was superb. I recommend Barry Frucht to anyone looking for a BMW. My new car "is" the ultimate driving machine! Side note: Barry also recommended a fantastic pizza parlor and even called the owner to let them know my wife and I were on our way to celebrate our new car! Couldn't get better than that! Thanks Barry!


The best car buying experience hands down!

5
Happy "new to me" car owner on 03/15/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

If I could give 10 stars I would. I was referred to Leith BMW by a friend. A client advisor John Draz, was given my contact information by General Sales Manager, Ty Coyle. It was a pleasure from first phone call, first visit and my return to pick up my "new to me" car. Ty and John were sensitive to my needs and found me the perfect car. I live in Charlotte and maxe the drive twice. Not sure the first ti m e just what to expect, but boy what a wonderful surprise. I was treated with respect a genuine desire to find me a newer car I was able to buy! From the sales Manager, Ty Coyle, to the Client Advisor he personally worked with to help me find a car, to the finance manager and everyone I met, said hi how are you. I never felt pressured, or uncertain of the car they found for me being as safe, mechanically sound and most importantly, did it make me happy. A Resounding yes to all my questions and concerns!You will get treated with quiet respect, by knowledgeable Advisors, thank you Jon Draz! Thank you Ty, for starting me on th i s journey and f or a wonderful "new to me" car. No pressure, no fast talk, just professional, knowledgeable desire for you to walk out pleased on every level! I w ill see you again!


Best Service Ever!!!

5
cbrayton on 03/11/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Brad reached out to me prior to my lease end to let me know about a possible early buy out or trade for a new BMW. I appreciated his being proactive, but not pushy. My car is really important to me and I like to make a decision based on fact along with style and performance. Brad gave me the information and details I needed to make the right choice and I am thrilled with my new car!!!!


Best car buying experience ever!

5
Davis.kmberlyc on 03/09/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I have purchased three cars from Leith BMW and will go back again (although my husbands wallet wishes I wouldn't). I highly recommend Leith BMW and Brad Timberlake. The sales team is awesome to work with!!


Dream Experience!

5
LoveCars on 03/09/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

So, I thought I'd ride out to Leith BMW to look at a couple of the last 2015 3 Series BMWs and within 2 hours, including a test drive, was driving my new car home! David Malette, my Advisor, was amazing. No pressure, no hassle, CAN DO attitude. I've bought a LOT of cars over the years and NEVER had a better experience anywhere. KUDOS to David and Leith!


Fun leasing experience!

5
Homeplace on 03/03/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

The decision to lease a 2016 BMW 535d was made easier with the help of Barry Frucht. Barry was attentive to what I was looking for in a vehicle and was able to show me what I was looking for quickly as well as speak plainly regarding purchase or leasing options. We arrived at the dealership late in the day and he stayed until the final form was signed. He even recommended a great steak house!! Outstanding customer service!!


2016 BMW 228Xi

5
JK134 on 03/03/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I just completed the purchase of a brand new 2016 BMW 228i XDrive--jet black with coral red interior!! and am the happiest I have ever been with a car! Spending hours online scoping out the possibilities led to several more hours working with Barry Frucht to get exactly the right car. Given my general options and requirements Barry hunted down through BMW's inventory--the best car I've ever bought!! Driving off the lot with 4 miles on the car was the major highlight of all of my car buying experiences. Barry kept me appraised of the transit of my car from Germany, its prompt delivery to Leith BMW, and the transfer to me. He was personable, professional and a great pleasure to work with.


Excellent

5
Maureen on 02/29/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I recommend Leith BMW of RalieghI knew that I was ready to purchase my first BMW after a test drive at a local competitor dealership but due to the typical obnoxious sales tactics I walked out. I phoned the Leith BMW of Raleigh requesting that the receptionist connect me with the least agresive sales person because I'm ready to purchase the 2016 X3 but I'm not playing the sales games she connected me with the perfect professional sale person David Malette.I knew after researching the car exactly what price I was willing to pay and we corresponded via emails and reached an agreement that I felt satisfied.David Malette kept his word on everything so if your in the market for a BMW you should contact him directly .I picked up my new X3 this past Saturday it was a pleasant and very exciting day, I'm so happy with my first BMW??


Great experience!

5
Dr_Steph on 02/29/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Brad Timberlake was a wonderful advisor and made trading my 2007 530i for a newer vehicle relatively painless. Everyone at the dealership was friendly and helpful, and me and my partner both walked away with vehicles that we love.


Fast and enjoyable

5
AhmedBakr on 02/26/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

The service was very good and friendly. I would definitely recommend this dealership to others. Brad was very helpful and knowledgable and understanding of our needs.


Great experience

5
MCalabrese on 02/23/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

John Draz and the entire team at Leith BMW made my new purchase such a great experience!The entire process was quick, easy and seamless.John was efficient, polite and very knowledgeable about my new car.I would highly recommend John to anyone looking for a new BMWMarc


All Around Great Service

5
ams2016 on 02/22/2016

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I recently bought a 428i and the overall experience was fantastic. Not only did I get a great price on the car, the customer service (including sales and finance), was top notch.Highly recommend John Draz and the entire Leith BMW team!


Great Customer & Buying Service

5
sp123123 on 02/22/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Hi John,I had a great buying experience thanks to you, You are an extremely courteous and knowledgeable sales executive and that really made my vehicle buying experience a breeze. I would highly recommend you and Leith BMW to friends and family.Thank youSheri


A Great Experience

5
Dwammock on 02/22/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I actually went in just to pick up my car that I had serviced. I decided to look around just to see what used cars was available. The salesman, Brad Timberlake was very pleasant, he did not pressure me ,was very knowledgeable. It was a joy doing business with him.


Car buying made painless and fun!

5
Beach3703 on 02/20/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I recently purchased a 2015 BMW 335 . Barry Frucht made the whole process so effortless! I used to despise the very thought of buying a car but this is my second car in two years and now I actually look forward to it.!I feel I am respected ,treated fairly, and well informed . Thank - you Barry! I'll never go any where else.


Good experience

5
hzh on 02/19/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

The dealership was so busy on a Saturday that I had to wait a while for an available salesmen. David Malette was assigned to me. He was very courteous and explained the details of the car thoroughly.


Quick and Honest

5
Winterhalter on 02/19/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My wife went to the dealership by herself and was treated fairly and with respect, a quality we have rarely found in any of our last 8 car purchases. A truly pleasant experience.


Brad Timberlake - great experience at Leith BMW

4.4
KG on 02/18/2016

Customer Service: 5.0 Quality Of Work: 4.0 Friendliness: 5.0 Pricing: 3.0 Overall Experience: 5.0

This is my 4th BMW and I have never had as good an experience buying any car, either new or used, BMW or other. Brad is without a doubt the most engaging and genuine car salesman I have had the pleasure of meeting. He is very knowledgeable about cars in general and BMWs in particular. He made the effort to connect with me on a personal level to understand what I wanted, not just as someone engaged in a transaction.He answered all my questions and took time to explain the nuances of the lease as well as to discuss the pro and cons of different BMW models. He relayed information in a way that had the appearance of complete transparency thus engendering a feeling of trust. I left with a great feeling about my purchase and my relationship with Brad. When he says I could call him anytime, I believe him.


A pleasure buying a car - first time that ever happened

5
FredR500 on 02/15/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I found the car I wanted on the web, negotiated a few details over email and walked in ready to go.I felt that my "customer adviser" John Draz was more of a friend helping me than a salesman.He was very helpful, didn't push any ADP options, and got me in and out as quickly as possible.I never thought I would see a blue circle emblem in my garage but the deal offered me on an i3 was hard to resist. I'm paying less for a BMW than I was for my Nissan.Amazing car, amazing deal, great salesman. What more could you ask for?


Barry and John at Leith BMW

5
Lex on 02/14/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

If you are in the market for a BMW look for Barry and John at Leith BMW to give you the wonderful professional service and attention that you deserve. It was truly a pleasure, and I am enjoying my M5! Highly recommend them.


Great Experience all around

5
johntsykes on 02/04/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I worked with Brad Timberlake in purchasing my second BMW. The process was seamless. He helped me find exactly what fit my needs and ensured I got the best deal possible. Made sure all of my needs were taken care of and addressed any concerns I had personally.


2013 Honda Accord V6

5
2013 Mizz V on 02/04/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I would like to say that Darrell Brown treated me excellent. He went the extra mile to make sure that I was very pleased and happy with my recent car purchase. His knowledge, personality, being very professional and pleasant played a great part in my recent car purchase. He's definitely one of the best client advisor I have ever worked with selling me a car. Keep up the excellent work Darrell Brown. If you are in the market for a car go by to see D Brown and tell him Von sent you.??????


Best car salesman ever!

5
carol on 02/03/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Overall Experience: 5.0

Very knowledgeable and friendly service with low pressure sales approach. Very accommodating to our schedule and willing to make me and my husband feel at ease through the whole re-lease process. A resounding A+ in our books for Brad Timberlake!


Great Buying Experience, Customer Service and Follow-Up

5
Donna G on 01/21/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I worked with John Draz in purchasing my new 2016 M5. It was the most seamless, easy car buying experience I have every had. John communicated every step along the way and kept me totally in the loop so when I got to the dealership, everything went smoothly. He chased down missing information and was very helpful throughout the entire process. After I picked up the car, we noticed a factory defect which John and Ty sorted this out immediately. They even helped me transport the car after the repair to have the clear bra installed. All I had to do was pick up the car when it was ready!I would definitely buy from Leith / John again. The customer service was outstanding!


What a wonderful experience

5
beethoven on 01/15/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

David Malette - he's the guy you need to see. David was courteous, patient and incredibly thorough - he took the time explain every feature of the car we were buying. He had a ready smile and mountains of patience. Would definitely buy from Leith / David again.


2013 BMW 335 cic

5
Debbie on 01/14/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I purchased a 2013 BMW 335 cic convertible from Richard Williams. Richard made the process pleasant and was very helpful in answering any questions. He even took the stress out of the negotiation process. I am very satisfied with my vehicle and highly recommend Richard.


Great customer service, friendly comfortable environment.

4.8
Docendo on 01/11/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

We felt right at home at Leith. Having had xperience with the Acura dealership in Cary, we were pleasantly surprised to find the same warm and friendly atmosphere. The purchase of the new car along with the trade of the previous car went very smoothly. We felt we got a fair deal on both. I am sure we would not hesitate to do business with you again.Thanks for a great transaction!


Very personable and smooth buying experience

5
m_prez on 01/11/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I've been visiting Leith BMW for some time now getting parts and servicing my e46 and decided to purchase my most recent vehicle from them as well. Very smooth and accommodating process. Richard was a great help and patient with me as I made my decision. Relaxed experience without the usual pressure associated with purchasing a car.


I am Leith BMW customer for life!!

5
Suraj Gupta on 01/07/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I was very pleased with the recent experience when I bought my 2016 BMW X3 xDrive 28i. I interacted with Barry Frucht during this process. Barry clearly knows the BMW cars and features very well and was very helpful in finding the right car with all required features. He spent time understanding my needs and then finding ways to include them within my budget price. He was transparent and shared the minutest of details related to the technology, features, prices, etc.. unlike other BMW dealers in the area who find it offensive to share any detailed documentation with a prospective customer. He was very pleasant and professional during this deal. More like a friend advising on the buying process rather than a salesman looking to make a sale. All in all, the whole process was very smooth and I will not hesitate to recommend Barry and Leith BMW to my family and friends.


Shopping cars made hassle free!!

5
Sgcapri on 01/07/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I was very pleased with the recent experience at Leith BMW when I bought my 2016 BMW X3 xDrive 28i. I interacted with Barry Frucht during this process. Barry clearly knows the BMW cars and features very well and was very helpful in finding the right car with all required features. He spent time understanding my needs and then finding ways to include them within my budget price. He was transparent and shared the minutest of details related to the technology, features, prices, etc.. He was very pleasant and professional during this deal. All in all, the whole process was very smooth and I will not hesitate to recommend Barry and Leith BMW to my family and friends.


Purchase experience for new 740i

5
newcarguy on 01/04/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Brad was very helpful and knowledgeable. He took ample time to help me understand all the features and benefits of the new 740i. I would highly recommend him.


$53,960

Mileage: 0

Color: Other

Contact seller for Transmission

Body Style: SUV

City: Raleigh, NC

Engine Type: 0 Cyl

$78,225

Mileage: 0

Color: Other

Contact seller for Transmission

Body Style: SUV

City: Raleigh, NC

Engine Type: 0 Cyl

$31,981

Mileage: 46011

Color: Other

Transmission: Automatic

Body Style: Sedan

City: Raleigh, NC

Engine Type: 255 hp 2L I4

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