Lee Johnson Mazda

Car Buying..Great People!

No pressure and my needs were strongly considered when I couldn't get the first vehicle I initially came to test drive. I came out even better. I bought a 2016 Chevy Trax and it had all the bells and whistles for its brand. Now no worries for oil changes or maintenance in the near future. Brian and Aziz was awesome in helping me!

Fantastic

Overall I had a fantastic experience at Lee Johnson Kia of Kirkland. Everyone I worked with was helpful, kind, professional. They helped me reach my car needs. And I fealt I could always come back with questions or support. Plus I love the free car washes and electric charging.

Comfortable purchase process

I recently purchased 2016 Kia Sedona after shopping for a car a while already. I had visited couple other dealers, but with all of them the sales process felt forced and I did not like it. With Kathy at Lee Johnson Kia, I felt like the process was professional and not forced at all. She provided me with the details and numbers for all aspects (trade in, financing, their pricing, their costs, etc.). The other dealers had given me just simple lines like "if I can make your down payment X and you monthly costs Y, do we have a deal?". Kathy never expressed herself in this way and treated this with the kind of care I would expect when I purchasing something with a high price tag.

Used Volvo C30

I made a quick decision to buy the car because the car itself looks pretty new. (But later when I did a comprehensive inspection the technician suggested me to change the whole rear suspension because it's not balanced anymore which is about $1,000..)But I spent the whole day there to finish the buying process. (I planed to go watching Ti that day..) Once they figured out that I want the car they don't provide any room to negotiate at all..If everything went well afterwards I would still give them a five-star. However, one month later they called me and said the credit union they applied for me refuse to fund them because I'm not a Seattle resident. It's obvious that they should have known the policy before applying any loan for me. It took another month to refinance with another bank. And I visited DMV 3 times for registration due to the inaccurate instructions they gave me. It really WASTED my time.Still I think my situation might not be a normal case. Maybe they have ability to provide better services. It's just my buying process is unsatisfactory.

Great Buying Experience

This was the best car buying experience I've ever had. The sales staff were friendly and didn't pressure me at all. I highly recommend visiting Lee Johnson for your next car purchase. TIP: If you want to get through finance part of the transaction quickly, buy in the morning.

Great car buying experience!

Flawless buying experience. Great value and prompt, courteous service. I was very comfortable throughout the car buying process. These are very nice people!

Over all a pleasant experience

Just bought a new 2016 KIA Soul for Lee Johnson KIA. Out salesman was courteous, helpful and in no way did we feel pressured or rushed. They did not have the package we wanted on the lot but were able to secure it in two days.

Great Sales Experience

This was easily one of the easiest and pressure free car buying experiences I have had. Brian Walter was friendly, knowledgeable, and worry free. Just what I was looking for. I am very happy with my new Kia Forte5 and the overall experience.

Awesome experience!!

I didn't plan on buying a new car but really love the Kia Soul. Randomly went to Lee Jonhson and was so glad I did. They were great. Javier was the perfect person to purchase my new car through...has a no pressure motto. Made it super easy and have great financing options!

Great team

Braulio, We have known since 2013 when he was with Lee Johnson Kia. We fell as we can always trust him to get us the best deal. He understands that a happy customer is a return customer.

Repeat customer.

Purchased a used Sportage SX a few years back from them & have enjoyed the car and service. Just recently decided to buy the new Sportage SX 2017 for the drive comfort & new features in the redesign. Very pleased with the car & sales process.Cheers to LJ.

Painless Purchase

I'm a repeat customer of Lee Johnson, and yet again, I'm very pleased with my buying experience. The friendly-no pressure customer service allowed me to review/test drive various models at my pace, without making me feel like I had to make a purchase on the same day. After I made my decision, I signed the paperwork, and was on my way in my new car.

Best Car Buying/Leasing experience EVER!

From Javier Cortez in sales to the guys in Service to John and Kenny in Finance, they made the experience with acquiring my new Kia Soul EV+ so incredibly painless and quick! This was the fastest I've ever gone through the Finance portion with a car purchase (Thanks John)! Customer Service and Care is their mission and I can say I am extremely pleased to have done business with Lee Johnson Kia. Thanks to all of you!?

Feel Good Experience!

Couldn't be happier! My wife and I just purchased our second KIA from Lee Johnson in 3 years. We started with an Optima and recently upgraded to a K-900.What a car, what a dealership. In the case of both purchases, things couldn't have gone smoother. I'm convinced we got a great deal and a generous trade.

Great Service in all departments

Their sales department was great in helping me find a new car that fits my needs. Also, their service department was really good in finding and fixing an intermittent problem with my older car. Kudos to everyone at Lee Johnson.

Happy with our 3rd in 6 months!

This was our third car in 6 months! Great people with Mazda, Kia, and Chevy!

All Around Great Service

I have purchased a few vehicles over the last few years from Lee Johnson Chevrolet. I have always been treated like a member of the family. The sales team always greats me with a firm hand shake and a warm smile. Their shop personnel are just as friendly and as helpful as the rest of their employees. The crew that does the oil changes are quick and professional. They leave nothing undone. I would recommend Lee Johnson for all of your needs. You won't go wrong.

Great people, great service

I was just there for an oil change, but was treated like I was there for a new car! Everyone was so wonderful. They explained what service they provided, what I needed in the near future and even washed my car.

Great leasing terms, great sales experience

Our salesman Alfredo Corpuz was awesome. We had already researched and test driven the Soul EV and were now just looking for the best pricing and dealership experience. He responded very quickly to our internet inquiry and continued to provided timely responses in email to our very specific questions. After reaching great terms over email, we met at the dealership to review terms and sign paperwork.

great service!

Javier was so easy to deal with. He was accommodating and let us run him around whilst we test drove practically every car on the lot! Kenny is a pleasure to deal with as well...he was the reason we came back to Lee Johnson a 2nd time.

Great service

You listened to me, didn't pressure me & took the time to understand my needs. The sales team also were very understanding when it dame to my DD daughter.....the coloring book & crayons you gave her, made the waiting easier for her & me!!

Thank you, Alex!

Alex was friendly and attentive. When he saw a few dirt spots on our new car, he immediately sent it to be cleaned. Very helpful orienting us on the car's features. Thank you!

Great service

Helpful and friendly staff; even with my kidddos! I'm thankful for the effort given in finding me a car I could afford!

Highly recommend

Friendly, good communication would definitely recommend others to Lee Johnson. We got our first Electric car and enjoying it very much!

Consistent, quality service all around.

We have bought several vehicles from Lee Johnson and have been very satisfied with your sales, service and administration teams. Thank you.

Enjoyable experience

Stopped by for regular oil / filter change, happy to report my timing was great, no wait, in and out less than 20 minutes. Coffee in waiting room was good, hardly had time to finish it.

Best Car Buying/Leasing experience EVER!

From Javier Cortez in sales to the guys in Service to John and Kenny in Finance, they made the experience with acquiring my new Kia Soul EV+ so incredibly painless and quick! This was the fastest I've ever gone through the Finance portion with a car purchase (Thanks John)! Customer Service and Care is their mission and I can say I am extremely pleased to have done business with Lee Johnson Kia. Thanks to all of you!

Customer service

Patience!!!! Lots of patience!!!!They were personable and accommodating . I did not feel pressured. They listened to me. Worked with me to give me finance that I could afford.

Treated like family.

The overall quality of the dealership was very impressive. I felt comfortable and relaxed throughout the entire process. I am very satisfied with my decision to buy with Lee Johnson KIA

Friendly, and easy to work with

Told the salesman what I wanted and what my financial needs. Alex , Then found the right Sorento to meet my needs and budget. Other dealers tried to push for more than I needed

Lee Johnson Kia is where to go....

Never an issue with the crew here. I buy all my cars here and get them serviced too. Everyone seems happy to help and with a smile too. I have bought so many cars here for me and my family I have lost count.... The Kia brand is 2nd to none and Lee Johnson Kia shines every time.

Loren's, review of Lee Johnson Kia

the straight forward approach on the pricing and lack of game playing made the 90+ mile drive each way with it!

Couldn't get better

Dropped off my Equinox. Bruce gave me a ride home. When he picked up a customer in Mill Creek he stopped by and picked me up and took me back to the dealership where I barely sat down when my name was called. Can't get better than that.

Good service but back logged all the time

I had to use the quick lube service vs. the Chevy service dept. It appears it is backed up for months where this wasn't the case a few months ago...Kind of tough to do business with you if I can't get an appointment for months...I bought my Tahoe from Lee Johnson last September too...Thx.

Great Dealership

I could not be happier with your whole staff. Conner Meagher was a perfect representative for your dealership. After a recent visit to a competing dealership with very poor results, it was so refreshing to be presented with such a fine dealership like yours. Conner made the transaction so pleasant that I purchased a 2016 Corvette.After the sale, Jack Miller was great. Explained everything in fine detail and made me feel very comfortable with the sale.Thanks for everything. I am looking forward to taking delivery soon.Tom Shanley, CEOLabelswest, Inc.

Third buying experience from Lee Johnson Kia

Great working with Jesse, Kenny, and John. No issues and they did everything they could to accommodate our needs and make our experience wonderful.

Recall services made easy

I had two recall services performed on my car. Mitch was very friendly and quick in having the services completed within 2 hours. It was a pleasant experience and I am very satisfied.

Oil Service

Only got a 4 for the oil change because they forgot to reset the change oil soon warning. I get tired of it flashing and now have to spend time to figure out how to get it off.

BEST buying experience!

Brian Elich is extremely helpful & awesome! He went above & beyond to assure my purchase was more than I hoped for & expected.

Convenient

Scheduling accommodated my needs (open on Saturday) and the repair complete with the car ready at closing time. I got into my car and noticed 2 of the gauges no longer working so I went back for a fix and was able to reschedule for the following Saturday with the same mechanic who might be able to find the cause. I'll report later if the fix was for no cost since it's my word against theirs.

Great Service

I feel I can count on LJC to stand up to what they advertise. This is the 2nd car I've bought from them.

Great experience

Everyone in the dealership was friendly and helpful. Jim was great to work with. Every question was answered. I have owned a lot of Chevy trucks over my almost 50 years of driving but this is my first new one and this was a great experience.

Fix warning light for tires

Tire warning light on dashboard illuminated. Needed fixed as loaning our Cobalt to relatives for use over holiday and they would not understand. Got car in fast and fixed. Appreciate the quick response by service manager and the courtesy back home delivery and pickup service.

Fantastic Service

The service agent was outstanding! He was professional, courteous, friendly. The lounge area was great to wait in and had delicious coffee. My car service was completely much earlier than my expectations! Outstanding Service all around, from calling to make the appointment.

Love OUR GUYS treated like Family

We've dealt with Scotty Thompson for 30 yrs...also many yrs with our Dear Joe Phillips...we are treated like special family. We now live on Olympic Penn. and drove over 100 miles for our purchase..that's how much we Love OUR GUYS..Our kids also use L J. for the same reason. Number 1 in our book!

Great service experience

Very accommodating to my schedule, thorough in their work and extremely friendly. A good automotive experience. I would recommend to everyone.

Great service

The employees who took care of my car were very helpful.. They were very cheerful and made me feel happy for being there. It also seemed really fast.Thank you!

great buying experience

My experience at your dealership is how buying a car should be.Everybody was very friendly,Jeremy Hayes the salesman I dealt with went out of his way to answer all my questions and get everything I wanted on my truck that is why I came from Spokane to buy from your dealership

Fast efficient service!

Quickly and efficiently took care of the charging issue with my Volt. Car was fully charged and ready to go when I picked it up.

They made it right, but only after I complained

I dropped my car off just before 8 am. Just before my scheduled appt at 8. When I called at 12 to see what was found out and to see if it would be ready at 2 pm for child pickup time, I was informed that they hadn't even looked at my car and it would be next up after the tech took a lunch break. I did inform them of my time crunch and they were able to accommodate me. However, when I schedule an appt, I expect my car to be looked at at the appt time. I was not expecting my car to be ignored all morning and finally looked at 4 hours later after I complained and told them of my need for the car at 2pm. I was all day without a car even though they were able to completely do everything and wash the car in less than 2 hrs.

Almost 5 Stars, but ...

75 minutes for an oil change is too long. Service manager was not very friendly (He gave me keys without paperwork when car was finished, and when I asked for paperwork, he just said that I had to wait then....I'm not sure what to make of that.

Excellent Communication; Thoughtful Service

I appreciated the honest communication and possible outcomes I might anticipate. I also appreciated that they looked up my vehicle and fit in a recall service that I had not yet gotten. It's also great that you have rental car department onsite.

Exceptional Service

I now come in from Seattle due to your excellent service. Tom is great to work with and understands what a customer needs to know and takes additional steps to make sure we're happy with the outcome when we leave.

Good Service

I was disappointed at first because I had made an appointment over the phone and when I got there, they did not have me in their system at all. I was very pleased that they were still able to service my car that day though.

Good Service Every time

Would be nice to have the option to pay extra and upgrade the oil type, even on free service that is part of a maintenance program. That synthetic blend they put in by default is really not good, compared to Mobil1 or Amsoil..

Residual Oil Cleanup Saves Customer Panic Attack!

I noticed when I arrived home from my oil change service there was a burnt oil smell. I would imagine it was residual oil that seeped onto the exhaust from the oil change operation. I didn't notice any leaks so, that is my assumption.

Gmc Terrain 2014

I had a very good experience at Lee Johnson on a whole, everything from the sales to the service dept. The only issue was the hard sales pitch for the extra protection on the vehicle, that was very uncomfortable for me. How many times can you can no, thanks anyway. I have not purchased a car from a dealer since 1998 and everyone made it very easy. Thanks

recall service

Although I had a confirmed loaner car they did not have reservation. Fortunately they had availability so I could go on my way to an appointment otherwise I could not have left my car that day. Everything else was just fine.

Great Car Buying Experience

This is the 3rd car we've purchased from Lee Johnson and each time it has been a pleasure to do business with them.

Great Detailing

Had my car fully detailed. Overall it was a great price and they did a great job detailing the inside and outside! The only thing that dissatisfied me was that they didn't clean inside any compartments (which were completely emptied - glove box, center console, storage above dashboard).

The Time To Listen

I called Joe Phillips and told him what we were interested in changing from our 2012 Mazda CX9 to a new Tahoe.He listened and then put together a plan that put us in our new Tahoe that afternoon. Great job!

They do it right!

always friendly and on time!pleasure to go in unlike other service stations where you are on guard and a little trepadation

Good sales staff, poor execution.

I had no problem with the sales staff. Mitch was great to work with. I had purchased the Vette over the phone a week earlier. I flew to Kirkland to pick up the car and drive it back to Idaho. I had time restrictions, and needed to get on the road. They were not ready to process the paperwork. It took me 1.5 hours with the finance guy who was unprepared to get the paperwork completed, so I could get on the road. The guy did not know where to find the forms and had nothing prepared. All he wanted to do was to sell me more extras. Needless to say I was delayed. Not to say the finance guy was not nice, just unprepared.

Another good LJ experience

Service was completed in a short amount of time and Steve Dill was a pleasure to work with . . . as always!

Honest courteous service

My Corvette was electrically dead, but I measured 12.7 volts at the battery so I thought problem was very difficult. Lee J's tech found the problem was that the +battery cable terminal was slightly loose--an easy fix for him. Much thanks to Tom Mulhollen, Lyle (service writer) and Bruce (van driver). All people were very helpful.

best service anywhere...

the person who recieved my car and took down the details of what was wrong with my Silverado was James (an Oklahoma fan) was excellant and professional... his electrical technian was amazing and the manager Scott was the best manager i have ever dealt with... i will return and my next car will be from Lee Johnson.... thank you Lee Johnson for making me feel like you really cared... i believe you really do car about your customers

Great service! Awesome service personnel!

Tim was very helpful and accommodating. He and the rest of the service team kept me informed of my vehicles progress. My Sorento was returned to me clean and as promised. Thank you for giving me such great service. Your shuttle driver, Bruce, was awesome. He offered great conversation and meet my schedule for pickup. Thank you, everyone.

slow service

I had a 9am apt, yet my vehicle did not go in until 10am!And with what little I had done, I did not leave the dealership until 1:15!If it was not for Mr. Wilson taking care of me, I would take my service business elsewhere.

Recent Checkup Review

I appreciate the quality of work done when I bring my Miata in for its check-ups or if there is an issue. And, I appreciate Scott's explanations and follow through if there are issues.

Great Service,

Courtesy, Very Patient especially with me, as I couldn't commit till I found my hidden money. Love Joe Phillips.Very Nice, Not pushy.

Great buying experience

I cannot say enough good things about Tom Oh who I worked with. He had a fantastic sales approach, was extremely knowledgeable, and was no pressure. We thought we were just going to look at vehicles and ended up buying. Lee Johnson worked with us to make a purchase fit within our budget and painless. Thank you!

Great service, clean facilities

Fast and courteous service. Only serviced what was needed and did not pressure me for a lot of add ons.

excellent service

The people are always friendly, I can always get an appointment scheduled for when I want to come in and the service is fast!

15K Maintenance

Russell G.- My phone wasn't syncing and he came out fixed it for me. He also showed me what I needed to do in the event it happened again. This was in addition to servicing my vehicle.

Love that vette

The salesman, Mitch, was straight with me. It was a good experience. The car was what was promised. A fantastic ride.

Love Lee Johnson Auto Family

The experience was quick and easy. No stress at all and they had exactly what I wanted in a car and at the right price! Plus the free car washes!

Superb service

Mitch was awesome. Upbeat, knowledgeable, was always available, and went the extra mile (and way beyond!) to find us the perfect vehicle. I would highly recommend him to anyone who appreciates superb service.

Great service

I would like to congratulate Scott for the excellent service I receive on my CX9 that had a transmission leaking. Also to Bruce the Shuttle driver for teaming with Scott to take me to work and back. What a team congrats and thanks again.

Joe's the best

Joe Phillips was awesome as always! This is our second car from him. He seems to have this ability to find just what we need. Thanks. We'll be back for a third.

A great car buying experience!

Very friendly employees made us feel welcome and like a guest. No high pressure sales which made our experience quite pleasant. All our questions and concerns were answered professionally and honestly. We are very pleased with the vehicle we purchased and will definitely return when we are in need of another vehicle.

Arranged lease over internet, made very easy

I leased this vehicle, for my daughter, long distance from Miami. Alex Lee provided me excellent assistance, very prompt, very patient. Thou the paperwork is still crossing thru mail over this holiday weekend, I anticipate the pickup next week by my daughter will be wonderful. Alex answered all my questions immediately, never putting me on hold with a "get back to you", and made me very comfortable with a, to me, uncomfortable way I had to handle transaction.

Consistent work in Service department

Consistently provides excellent work and customer service. The staff knows me, my car and keep me informed at all times. Estimates for work are accurate as quoted. Great job by everyone, that is why I have been a customer since 1978.

A Long, Great Experience

Jim Mercier worked with me for over 2 months back and forth, trying to get a vehicle that fit our needs and within my budget parameters. I shopped SEVERAL other dealerships/manufacturers in our search for just the right vehicle. All the while, Jim supplied input, and information at the risk of letting the deal go to someone else. When we finally landed on a Tahoe deal in Puyallup, I gave Jim the last look because of his efforts. To be honest, he could not do much better on the deal, but we decided to go with him because he was straightforward and honest and never got impatient with us. We realize we are the "pain in the butt" type of purchasers but this guy kept his professionalism throughout the whole 2 month duration. And to top it all off, this guy, late in the afternoon, went to another dealership to get the exact Tahoe that we wanted and did not try to talk us into one that was on your lot. That is above and beyond! This morning, one day after this deal, I sent my daughter his way to see if he can get her into a Chevrolet. One more item, we live in Bonney Lake and drove way out of the way to do business with this guy and dealership because of the trust we built with Jim. We'll be back.

OIL CHANGE

NICK AND HIS CREW KNOCKED IT OUT OF THE PARK AS USUAL, IN AND OUT IN LES THAN 45 MIN.

Great Service, Friendly Staff

Scott is great! He's friendly, helpful, makes you feel like your important, and that your not just another customer. I highly reccommend Scott!

Lee Johnson Kia n Car Family the place to buy from

Well I did not go to Chevy-Mazda so I do not know how it is there; but if it is even half as good as LJ Kia, then it is definitely a place I would recommend.

Professional and Personable

My experience with Lee Johnson Mazda and with Michael Hourigan was straightforward and hassle-free. Michael was very personable and respectful during the time I spent with him, and he answered all of my questions clearly and with expert knowledge.

Great Service at Lee Johnson Chevrolet Mazda

I took my Optima in for an oil change. Scheduling was easy. Reminders were sent and service was friendly and on time. My expectation was that the cost would be higher at a dealership. Much to my surprise it was more reasonable than my previous go-to shop. And my car was clean when I picked it up!

Great service

The service rep was very friendly and not pushy with his recommendations for additional service. He presented the recommendations in a way that didn't feel high pressure, which is usually what I experience at a service dealer or repair shop.

Great buying experience - Free car washes for life

I liked that the people I was dealing with were very knowledgeable and helped me in every way possible to complete the sale.

Everything is done right, every time

Everything was flawless - quickly reached the correct person; got an appointment when I wanted it, got a free loaner car, and Scott Trail in Mazda service is the main reason I've been coming to LJ for at least ten years.

Exceptional sales staff

Everything!! Victor Royer is an exceptional salesman who truly cares about the best interests of the consumer. We appreciated his candor as well as his willingness to talk through budget and cost scenarios. What brought me to Lee Johnson is your commitment to families and the community. Further, Bill Steck happens to be my brother-in-law's brother. I brought my business to Lee Johnson because I trust him, and therefore trust where he works.

Fun, easy, no pressure experience.

Everyone was extremely kind, polite, and helpful. They had great personalities and made it fun and easy. No one was pushy.

Overall a pleasant car buying experience.

The entire situation was very around me, not the dealer, not the car, and not the sale. It was all very much about what I wanted to do. I felt in control the whole time. Even when just casually chatting with 3 or 4 of the sales people in the office, it was just friendly chatter, and not filled with pressure or (excessively negative) stress.

Fast, Easy Purchase of a Great Silverado 3500HD

No pressure. We had talked to Bobby Mikolasy several times previously, and he had even shown us his personal Cadillac since we had bought our Cadillac used from Lee Johnson, as well as three other cars. We told him we were interested in a HD truck and he said he had just received a beautiful Silverado 3500HD the previous day that we had to take a look at. When we saw it we bought it. And he and Conor Meagher treated us like royalty during the purchase process.

Great experience

It was great. Josh was as good of a sales person as someone could have. Process was simple quick and enjoyable.

Effortless and Easy

The whole experience was effortless and easy. It made buying a car enjoyable and fun again. Bobby Mikolasy is a treasure!

Great Service, Great Staff at Lee Johnson Kia

As usual the Lee Johnson Kia Service staff were welcoming, friendly, accommodating and professional during my service appointment (replaced my brake pads on my 2014 Kia Sorento SXL). Mike Jameson (Kia Service Manager), Josh Baxter (Kia Asst Service Consultant), Gary Campbell (Kia Parts Consultant) as well as Kenny Jakel (Kia Sales Manager) made my appointment a great experience. When I get the type of great service at Lee Johnson Kia that I do, I don't mind taking the time or spending the money knowing that these professionals are taking care of my vehicle. I always have Frank James work on my Kia Sorentos (2014 and 2015) because he is an accomplished, professional auto mechanic expert who always personnally interacts with me on the state of my vehicle, works on my vehicle exclusively and does a superb job everytime (e.g. Tuesday morning he took me for a test drive to make sure the work he performed on my vehicle was to my satisfaction). This is a testament to the type of employees Lee Johnson has working at Kia. I always tell my friends about the great service I get and recommend Lee Johnson Kia any chance I get.

Another pleasant experience!

Our most recent car buying adventure included patient help from Brian (now in the Kia store) from whom we bought our last Mazda. He brought in Michael as we gravitated to a Mazda. He continued with low pressure answers to all our questions. He made our most recent purchase smooth and easy!

Engine skip - fixed

The scheduling and check in were good. I felt well informed and the service was done as described. Only concern I had was on the cost of some of the fluid changes and the amount of labor time charged. That said, the work corrected the issues I brought the vehicle in for.

great service and great people great job well done

got my truck back on time and run great. Tom in chey servicekept me informed all the way . great job .

great service

fast,professionally nice crew ,great service, clean facility.High level of knowledge of product.Large inventory. Will recomend to all my friendsThank you !!!

Great service and facility

Service went well, and while waiting I got to walk the lot and look at all the new and used cars.

Quick overall sale with the right car

Logan O'Brien did a good job with my car deal. He reserved the car so I could test drive it that afternoon. My only problem was the finance guy tried to sell me a extended warrantee several times. I really like the car (Chevy Cruse) and it was in excellent condition.

Recall upgrade service by Kyle and Chandler

Kyle was very helpful and helped me because of my handicapp which I appreciated. It went faster than I thought and they did two recall upgrades. I think all the staff in the service area were really nice and Chandler from the main office who helped me with a rental car was also fantastic. Great Service. Malia

Got exactly what we wanted

Everyone was wonderful! We knew exactly what we wanted and how much we wanted to pay. You met all of our criteria and delivered just what we wanted. You made buying a big, new, expensive car fun! Thanks!

Great Maintenance service

Tom Mullholland makes me feel like the most important customer of the week. He also understands I am a drive the cars into thje ground guy. Safe, reliable cars matter (old, worn out appearance doesn't matter)

Clean facility and very efficient, great mechanics

Steve Dill was outstanding, and the car had the work done sooner than expected. Kudos to GM for coming up in quality of their vehicles, too! After owning Japanese cars for reliability, GM now ranks up there, so we will stay with supporting local jobs by purchasing GM cars in the future. Lee Johnson is an excellent dealership. Our 2003 Buick LeSabre sedan has been one of the best cars we have ever owned, and look forward to new models of the high tech Chevy Volt.

Great Service clean facilities pleasant staff

Very friendly & helpful, called back when you said you would , work carried out in a timely, price was reasonable.

Great dealership and service department

I always get great service from Lee Johnson. This is my third corvette I have had serviced there and I have always been happy with the results and overall positive attitude from everyone at Lee Johnson.

Quick and Professional service

They did a good job, quickly and professionally.It's probably not on the check list but maybe should be, checking tire pressure. Even though they rotated my tires they did not add air to a tire that was almost 10 psi below recommended level.

repair services

More than once when I bring my car in for recall fix. and repairs. Many times feel being over charged. Recently, for a recall fix. Made appointment a few days ahead. But after spending time waiting about 40 minutes, I was told could not find parts for the fix (computer shows there is, as they say). Ask me to come back when they have the parts. BTW as they say: you need new tires, alignment, and brake repair. I brought the car to a tire/brake/ alignment shop. The shop says you may need alignment but brake pads (50% and 70%). Tires are still ok! If you go to Lee Johnson, just be on guard!

5* for Lee Johnson

5 star review for Service Department, specifically Tony. Took care of my red Mazda2 in a professional manner and was a pleasure to deal with at every encounter. If Mazda steps up I will buy another Mazda and buy it here! My Mazda2 has 18K miles and the rack & pinion steering is bad and not under warranty. $1,100 repair on a car with 18K grocery store miles??? The factory should step up and take care of this.

LJ Service team Treated me w/ Respect!

Took my mazda 3 in for service last week and there were some new faces there and wow what a difference they treated me with so much respect and listened to my issues with my car got a shuttle ride by bruce real nice guy and fun to talk to updated several times about the prgress with my car throughout the day and even got a ride back when it was done thanks lee johnson mazda for stepping up and taking care of your customers

Lee Johnson Service department saved our Road trip

my family and i were trying to get out of town for a well deserved vacation on a very hectic friday afternoon, when one of our worst worries came to pass. my 2007 chev silverado just died on us on the freeway. one call to lee johnson's service crew at lee j and they had a tow truck to us, had two mechanics stay late and got us on the road. we were late, but thanks to lee johnson's awsome service dept we were able to still make important connections that night. thanks lee johnson !!!!!!!

Excellent Sales and Service

Bought my Optima here a year ago, and my son recently purchased a Soul. The purchase experience (internet) was excellent. I recently took my car in for its 15k service. I was in and out in 1.5 hours just as estimated by the service manager. Excellent! This will be the first place I look when my wife's car needs replacement.

Sales and Service teams are Super dedicated

We have purchased several vehicles from Lee Johnson and have had nothing short of an excellent experience every time. What differentiates this dealer from the rest is their sales and service teams are super dedicated to ensuring a remarkable customer experience. This isn't the type of dealer looking to sell you a car. It's a dealer that values maintaining a relationship for the long term. Frankly, I think they are one of a kind in the area.

We like Lee Johnson Cars and their Service

We just leased our 2nd car from Lee Johnson. We went back because we not only like their cars, but we like their service. Their sales team is not "pushy", but have helpful information to help you make your decision. I would definitely recommend this dealership.

Don't panic...the Lee Johnson group exists...

Here's the thing. I DID NOT want to deal with searching for a new car. However, I did my research and decided to test drive my choices. I went to Ford and Toyota (mistakes)... and then I went to Lee Johnson Kia. Alfredo was my Sales Rep and was super attentive and accommodating regarding my questions, my random choices of test drive and was genuinely interested in what I wanted to have in a vehicle and a price. Kenny (Sales Manager) was also in communication with his sales staff and went a step further to assist on his end as I attempted to navigate the inventory and pricing. Alfredo and Kenny noticed what was holding my interest, what I wanted number-wise and had great questions to ask without judgement or frustration about the answer "I don't know" that escaped my mouth several times. The last new car I purchased was in 1999. Today, I signed a lease for a car that was above my expectations, perfectly suited to what I needed AND was not on my scope of vision. How did that happen? The fantastic service and actions of the entire team (Kenny, Alfredo, and the finance guy---sorry, forgot his name!!!). I will sleep soundly tonight. There is complete confidence on my part that I made the right choices and received a fantastic deal on a superb vehicle. Hand down, no worries. If you want a great (not above average or OK) experience, go see Kenny and Alfredo at Lee Johnson Kia.

Unpleasant buying experience

I went to Lee Johnson in Kirkland WA looking to buy a new Mazda 3. The overall buying experience was very unpleasant. The negotiation process was very long because the man on the other side of the desk kept insisting to explain to me why am I an idiot for thinking I can get the car for the price I was aiming for instead of attempting to meet me somewhere in the middle. I ended up buying the car. but I don't have the feeling that I got a good deal. We were surprised with the fact that car had around 400 miles on it already (after we finished negotiating). The financial guy also took forever to finish the papers.

Everett

Very nice people went out of their way to show me five cars out of the four dealerships,I did not feel rushed and the salesman Mr Robbie Cleven was very honest. I plan on returning today to purchase a car. This will be my ten new car and this purchase has been the best by far, no games, no going back and forth with the sales manager just here is the best price and will it work for you. Thx

easy car buying process

Well, what can I say, this was the easiest way of buying a car ever. I hate dealing with buying a car and we put it off for a looong time. We went to other car dealerships last year in fall and were fed up really quickly. There was no chance in just looking and driving a car to get a feel if you like it, it always came attached with getting lured in and us trying to get out of there as fast as we could. (we are bad in saying no, so it was always a major pain). We started looking again and found some nice certified used once on their lot. They let us come in, look a the cars, drive it and we were able to walk out the door without any hassle at all since we wanted to sleep over it and talk about the options. Conor was great, there was no pushing us. He and the nice guy from financing were funny, helpful and answered all our questions before we left. We came back 2 days later, the car we decided on was still there and had a second test drive. We went in and the negotiations were sort of like all car dealership, BUT without the trying to upsell, upgrade or working the financing sheet spiel some do. We had clear and easy negotiations (as easy as they can be I guess) and were able to come up with a price that worked for both sides. We also got decent value on our trade in and were happy overall. The only thing for deducting a star is the time we spent there from after the test drive to finally getting the keys and papers. It took 5h from sitting down to leaving again, which seems ridiculously long. To be honest tough, if that is the time it takes to avoid sneaky car sales man and finance department. Well so be it. We plan on buying a second car in 2 years and they sure will be on our top list to visit. It shows that treating people the right way, will make them come back. I will never set foot in those again that tried to push us around. Thumbs up for Lee Johnson!

A Good Buying Experience

Purchasing my CX-5 was painless. Salesman Josh Wilson was extremely knowledgable and personable, and guided us through the process without talking down to us. I dont have any problem recommending Josh and the Lee Johnson dealership to family or friends. You cant give higher praise than that, period. So far the CX-5 is all that was advertised plus even a little bit more.

Worked with Great people

Love my car, got an amazing deal on a Sky Redline edition, overall service was really good. Only one major complaint, key fob doesn't work at all, they said it wasn't the battery and that there is a program instruction they would do or tell me how to do but I've gotten no call and after review to program it I'd have to take it to a dealer and pay possibly 60+ dollars that I would rather not. I could go back but its quite a drive. Other than that it was a pretty straight forward process.

buying process/Facilities great....

The buying process and Facilities were excellent...No buying pressure at all, not even on the test drive. One small problem is the follow up on small Items that were promised. One E-mail and one call and I'm still waiting for results. We will see.

No Pressure to buy

I was looking for a new truck and used cars.com to help me out. Lee Johnson got back to me with what I was looking for in my new truck. They gave me all the information about the truck and told me to contact them if I would like to come in and check the truck out. They didn't pressure me to come in right now like some other dealers did. Once I was able to make it in, I found out how easy it was to buy from them.

Great service, Good experience overall

Was greeted when I arrived and didn't feel like I was awaiting the vultures. Was shown exactly what I had asked about and I didn't feel any heavy pressure to walk away with a vehicle at that moment. When I returned I felt like a valued customer and was welcomed warmly. The buying process went fine and Brian stayed with us to the very end. I am pleased with the way our purchase went from start to finish and would recommend Lee Johnson Chevrolet to any of my friends who are looking to make a vehicle purchase. I have not been able to make that claim in the past with other dealers.

Bought used Nissan, great service and follow-up

Bought a used Nissan PU truck. Salesman was very responsive, sent follow-up notes and inquirys, Although no warranty (Over 100k miles) still offered advice, and even diagnostics should anything go wrong within a few months. Negotiations were straight forward and fair, truly professional dealer. As with any used car purchase, the negotiation process is not always fun, but they were fiar, and when when the deal was agreed upon, everything progressed quickly and without any surprises.

Excellent Experience

Purchased a 2012 Kia Sorento SX with 7000 miles on the clock from Lee Johnson. Virtually identical to the 2013 model, the car was in excellent shape and saved me several thousand dollars. Sales staff was excellent, cooperative, and well-informed about their product. Finance experience was relatively painless with little resistance when I opted not to go for the various options for additional goods and services. This is the second vehicle I've purchased from Lee Johnson and the first KIA. I've been impressed with the relatively painless experience and competitive pricing I've received in each case.

Great experience in buying my 2005 Mazda 6 S

The Lee Johnson family owned business was a great buying experience for me. I met the ownver who was very kind and treated me with respect. The sales associate, Rodney Zins was very charismatic and very enjoyable to work with. The sales manager, Jimmy was a very professional man, who made the buying process amazing. The Mazda I purchased was in amazing condition. They also filled half the tank with gas. I truly appreciated everyone who participated in my car purchase.