Larry H. Miller Honda Boise

Maintenance Oil Change

As usual, LMH were fast and efficient in servicing my 2016 Honda Civic

Great Service

Quickly in and outHad shuttle take me to the mall and back, which was great.

Great cars, Great dealer

Scheduled online, shuttle available to take me, work done quickly and price reasonable. Can't ask for a better situation. Very, very happy with our Odyssey, appreciate Consumer Reports work on this.

CUSTOMER SERVICE IN BOISE IDAHO

outstanding customer service!!! Sometimes you buy a car and then when you need customer service your on your own. HONDA OF BOISE you ROCK your a SUPER STAR .....and the people you hire are excellent in customer service thanks for going beyond the new car i will buy my next car from here.Respectfully Sarah Edwards:

Efficient and courteous

They caught a recall item and fixed it for free. They called to let me know my cabin filter needed replacing, gave me the price, and asked my permission before proceeding. They called promptly to let me know the car was finished, but did not rush me to pick it up. Because of that, I enjoyed a leisurely breakfast with a friend.

Very happy

The team got me in and out in 30 min... Very cool and did a software up date.... Again very very happy with my experience at the dealership.......

Very service-minded and customer oriented!

Highly recommended service center for Honda automobiles. We have three Hondas, all from Larry Miller. We have been more than happy with the level of service and the professional attitudes shown by their employees.

Quick and Efficient

Everyone was so nice and professional. I was in and out in less than an hour. Additional work was explained and presented for my approval.

Oil Change

They were ready for me when I pulled in. Oil change took about an hour - thank you for not wasting my time on a Saturday and were available for a Saturday appointment.

Founder

I have dealt with Mr. Aaron Balbas in the past and have referred him to several of my friends who have purchased vehicles from him and he has always been extremely professional and easy to deal with taking care of any concerns or needs we may have had. He has earned a 5 star rating. Thank youCamillo (Cam) Schuchardt

LMH in Boise Idaho

I would have liked to give a 5 star on customer service but I was really disappointed when I arrived at LMH in Boise & found out that Tim Harney & Derrick were gone. I have worked with both of them over the past 4+ years & those 2 guys are the reason I always came back to LMH for ALL my service. I now have Ryan that I'm working with & the jury is still out....he did a great job with my last visit & is working on a parts issue right now - hopefully I'll get the same great service as I always have.The overall facilities are very clean & very eye pleasing but the way that it's configured to drop off your car for service, to me, is not very convenient for the customer. When you pull into the service bays there is nobody to greet you anymore & with a service desk in the bay but with nobody at it, you're not sure where to really go to check-in. In my case I was looking for Tim Harney...nobody approached me & asked it I needed help, I just kind of stood there. Finally I approached what I hoped was a service tech - it was Ryan & he explained Tim was no longer there & if I wanted, he could be my new service tech. I'm hoping that my experience with Ryan will convince me to come back to LMH for all my service. I spoke with a John a few weeks ago regarding my a/c not working & was treated like I was a moron so I took my car elsewhere to have a new compressor installed & as I type this out my car is at the same location to have the rear differential serviced...why did I go elsewhere you ask? Well, pricing at LMH is kind of outrageous - I saved $900+ on the a/c repair & am saving just about $50 for the rear differential. I know I need a new cabin & air filter but I can buy those OEM parts online & install them myself & save well over $75...new tires are needed w/in the next 2-4 months & I'll check pricing with LMH but I do shop around & if I can't justify the pricing that I know LMH will charge, again I'll take my car elsewhere.

Service

I was very pleased with the customer service and overall value

Another happy customer

Love this dealership!!! Everybody is so nice!!! I got the inside/outside protection package and my car looks gorgeous!!

Great experience!

We had a great car buying experience! Darrell spinger and Jeff Greer were awesome! Darrell even played with our daughter while we were getting paperwork in order!

Larry Miller Service

Service was fast courteous and convenient as always. Best deal in Boise for my regular oil changes.

Always a pleasure

Staff is always friendly and accommodating. Service time was shorter than expected which is always nice and of course a car wash during service is amazing now.

Honda Accord purchase

Very pleasant experience with salesman and finance individual. Both were professional and curtious.

Honda Civic

Ron is a wonderful salesman!!! He knows the product well. Love my new car

Happy car buyer

I decided to trade in my 2008 Cr-v for a 2013 Cr-v. I was initially reluctant to have a higher payment but boy is it worth it!! The car is sleek (the new body style), handles like a race car( no kidding!!), blue tooth that works so well everybody thinks I'm right next to them, better gas miles, roomier (my husband is so happy that I've barely been able to drive it even though it's "my car"!! Ben, our salesman (so patient with my endless questions) Jeff Litty the manager and Darryl in finance (he got us GREAT terms), were wonderful and made it HAPPEN!! I'm just so happy!! Oops I mean WE are so happy. Great decision.

New Car Purchase

Well trained and personable staff. Our salesperson was - and continues to be - exceptional. He's responsive, sincere, and follows through. Other staffers were similarly excellent. In overall perspective, our Larry H. Miller experience was totally positive one. We are return customers.

Normal periodic service.

The intake was prompt and efficient although however,I missed dealing with the previous gentleman whose name I cant recall but had a more personable and knowlegable manner than the attractive young lady who welcomed me. My rep, Joey? was very good. The waiting area in the new building is a wonderful change. Good service and prompt. I've always enjoyed dealing with LM service people. I have not dealt with Jeff Beese, only the people under him.

Great experience buying a car

Sean Roland was our salesperson! He was awesome, very friendly and informative! Answered all our question. Sean explained and showed us how everything on our new car worked.Never felt rushed, was a great experience.

Excellent as always

Service staff was great, from my arrival until departure. Jorge is always informative about vehicle condition and service needs and is responsive to concerns I have about the car. Service is always accomplished quickly and I receive a full report on what was done and the car's condition.

Oil change/tire repair

I came in for a routine oil change and during that process, they also discovered a nail in my tire that they repaired at no charge.

Great experience ar LHM

Huge thank you to Jeff Cristler at LHM. Just purchased a Honda Civic 2016 from him and cannot say enough great things about him. Jeff knows a lot about the car and ran the numbers on what I wanted and I walked out with a beautiful car! Jeff and LHM Boise will continue to see my business for years to come. Service and parts department is as well top notch (I have a Honda Accord 2005). If you aren't giving these guys a shot you are missing out!

A professional expeience

Brought the car in for routine maintenance. From the time I drove in near the service desk, everything was handled professionally and courteously.. I was in and out in the time promised and the entire staff was very friendly. There was a very nice, clean wait area that provided ample seating, beverages and reading material.. I highly recommend .

Survey for Doug Kemper, dealer

Doug Kemper was very helpful and friendly. Very knowledgeable. Great doing business with him.Overall 5 star

13000 Full Service

Always Great Atmosphere and Service at Larry H Miller Honda Boise!!!!

Laurie's 2008 Veracruz

I have a Hyundai Veracruz with what I now know is a unique oil filter.One the service department didn't have & Jorge my service rep had a hard time getting.I had to wait an extra hour till my service was completed.I am a long standing regular customer & Next time I come in I expect the department to have one ready.

Honda Civic 2016

From the moment I stepped foot on the lot, I felt taken care of. All staff were extremely friendly and accommodating. I didn't know buying a car could be so easy!

New Honda Accord

Leased a new Honda Accord at Larry Miller in Boise. Staff made experience easy and fast!

okay place

decent service and prices, i didnt buy new. their used inventory seemed adequate. I would recomend them for new car purchases, used i am not sure

New Car Purchase

My trip to Larry H Miller Honda Boise was efficient and I left satisfied with my purchase and the way the whole process played out.

Professional service & nice facility

I enjoy going to this dealer, especially after their recent remodel. It does take a bit longer than expected to get service done. (i.e., 45min. recall = 2.5hr wait time) But overall it is a pleasant experience with all of the inventory they have, which you can browse while you wait.Service tech was polite and courteous, even though I am a trying person on other's patience.I am always worried about poor workmanship, with all of the horror stories about hoods getting dropped on tools (bent) or dings in the body panels; but these guys do good work, and I appreciate that they are careful with the interior to make it look & feel as if it had never been touched. Excellent attention to detail if you ask me.

Realy good

My experience in buying a new car, was very good. Very happy about the whole deal. Ron was more than expected.in his patience, very pleased.

Recent used car purchase from Larry Miller Honda

The people who helped us were all very knowledgeable and courteous. The whole experience we had was positive.

VERY POOR CUSTOMER SERVICE AFTER THE CHECK WAS CASHED!!!

THE CUSTOMER SERVICE AT THIS DEALERSHIP IS TERRIBLE...DO NOT EXPECT ANYTHING BUT VOICEMAILS AND CALLS NOT RETURNED!! THEN ADD IN HATEFUL RUDENESS!! The actual transaction of purchasing the car was smooze and easy...Of course!!!! Though an offer of a bottle of water or beverage while we waited for finance would have been nice. My 80 year old father bought a pre-certified 2 yr old Odyssey only to take it back 2 weeks later for bad rotors...But a call to the salesman Ron (at my dad's request) was a returned messaged (hours later) from an abrupt and clearly annoyed and rude salesman, apparently for bothering him, only to tell us to call the service department. Well, that took three phones calls and three messages to get ANYONE to return our call to schedule service. Was told that the two service receptionsists and the manager were too busy that day to get back to us or actually answer the phone. When he finally was able to get his car in to be checked, they made him wait over 4 hours in the service waiting area to fix the vehicle. Yet the expensive warranty he purchased states that a loaner car is part of their service agreement. No loaner car was offered to him and he lives out in caldwell, a 35 minute drive from the dealership! Then when we did not recieve the title in the mail...we called to talk to Brian in the finance dept. He was not available and it took three days and another phone call from us, only to be told by the receptionists that Brian was in and out all week in meetings and that is why he did not return our call. I asked to talk to ANYONE...she put me through to Justin...I got his voicemail. I called back and asked for ANYONE standing areound her, who can talk with me live, then and now! When I told her why I was calling she put me through to Shirley in title....Another voicemail. By this time I am frustrated and my voice is clearly so. When Shirley called me back, I immediately apologized for my frustration...but she clearly took it too personally!! She was abrupt, rude and condescending...telling me that Brian would not have returned my call for privacy purposes. What? So a courtesy call to tell me that he could not just talk to me, but needed to talk to my dad too, was too much to ask for?! Then for Shirley to not accept a customers apology for their frustrated behavior and in turn become rude and downright snippy is not acceptable!! CUSTOMER SERVICE IS ABSOLUTELY HORRIBLE AT THIS DEALERSHIP!!! THEY LOST OUR BUSINESS!! WE WILL NOT RECOMMEND THIS DEALERSHIP TO ANY OF OUR FRIENDS OR FAMILY!!!

In for oil Change

Excellent service, 5 star +++.!! :-) Have gone multiple times. for service and other things. Would highly recommend to anybody.

2016 Honda Accord EXL V-6 Purchase, Richard Price

We were originally shopping for a used Honda Accord for my Mom. It dawned on us that we may be able to purchase a new vehicle that was within Mom's budget. Salesperson was Richard Price. He is a very straight forward, easy to work with person. Very comfortable as a salesperson, no pressure at all. He listened well, answered all questions with integrity, and allowed us to make a decision on our own at our own pace. Dealership was also a very nice facility; clean and professional. From past experience, I know the service department is excellent. When it came to price, the price was very fair, based upon recommended blue book values. Mom had a limited budget to pay for the car in cash, made an offer based upon that budget, and expressed that was all we could do. Richard and Larry Miller Honda did not haggle with us and made the deal happen. It was a surprisingly easy process throughout and I know Mom got a good price. After this experience, I would definitely go back when looking at a new Honda in the future.

review

Excellent--on time--courteous. facilities were clean and appropriate.

Great buying experience, exceptional sales guy.

I was very satisfied with my visit from start to finish. I purchased a great used car with amazing warranty options, and the trade in I received for my vehicle was above my expectation. Our sales guy was Aaron Balbas, who was super helpful and never pushy or obnoxious about making a sale. He asked a lot of great questions (some I hadn't even thought about) to make sure we were getting into the vehicle that was right for our family. This was the best car buying experience at a dealership I've ever had.

Scheduled work on CRV

Very busy day at service center and they still got my work done as promised.

The very best service possible!

Getting the recall letter on our car was a very scary thing as we were basically being told NOT to drive our car until the airbag had been replaced. As soon as we called Larry Miller Honda, which is where we purchased the car, we were made to feel at ease and were given what we considered to be above the service we expected. It is wonderful, when dealing with a large corporation, to be made to feel as though you are their only customer and they are going to go overboard to make you happy. That is how we feel about Larry Miller Honda and we cannot say enough about the service person we dealt with through the entire process. Jose Escutia is the most friendly, personable and helpful individual and we cannot imagine dealing with anyone better. The Larry Miller organization is lucky to have him as an employee because any company would want someone like him to represent them.

I'm an older lady appreciating kindness

All the employees in the service department and waiting room were very helpful and friendly. The directions as to where to take my car for service were very clear. The service was completed by the time as I was told it would be. I was given an appointment when I needed the service - didn't have to wait several days. I was very appreciative to see my car had been washed and parked in a very convenient spot after the service. All in all - it was a very good experience. However, I forgot to bring my own reading materials ----------------------your magazines seem to be lacking for the lady customers. VERY SMALL complaint indeed!

Very nice

This was the first time I have been to the new facility. I was very impressed with the layout and cleanliness of the garage and waiting rooms. Leanne was very friendly, efficient and courteous.She escorted me to the waiting room and showed me around. Barely had time to have coffee,eat popcorn, and make a phone call and my car was done. This type of service is whatkeeps bringing me back. This is my 5th Honda.

Amazing Service

I was quite nervous going into the dealership to buy my first car. I was extremely impressed with not only the Larry Miller Honda Facility, but with the amazing service I got from Ken. I never once felt pressured or taken advantage of. He was extremely knowledgeable, friendly, professional and overall just great. I would highly recommend Ken to anyone!

Got me a hard to find Vehicle!

We came to Sean looking for a very specific model and color of a Honda Pilot. Sean was able to track down the right vehicle, took our trade in, and gave us a nice quality loaner car until a new one arrived. Sean and his team were able to accommodate all our needs!

Review

Very helpful and he listened to what I was looking for.

EXTRAORDINARY CUSTOMER CARE AND SERVICE AGAIN

Once again I purchased another Honda fromThis awesome Honda Dealership in Boise Idaho. Why? Consistent extraordinary customer care and service was provided by all of their team members for my new 2016, HR-V, LX AWD. And I will continue to refer all my family, friends, associates, neighbors, and team members to this great dealership where you're treated like a V.I.P. Anytime and Everytime you visit them for sales or service. Chad the GM, and his supporting sales managers Jeff L. And Jeff O., finance manager Brian, service manager Mr. Beese and Jorge Solis one of there great Service Advisors make each visit a pleasure. They make you feel part of the LHM Honda of Boise family and I appreciate it very much. Best Wishes! For continued success!!- Coach Pete, Honda customer since 1988. This is the World's Greatest Honda Dealershio and I highly recommend them for sales or service.

Consistent Excellent Service!

I'm a Happy Honda CR-V owner. Bought mine from Larry H. Miller Boise dealership one year ago and can honestly say I have had the most excellent service from the day of the purchase right through all the oil changes and servicing of the vehicle. No issues or delay...they deliver what they promise everytime! Excellent !

Mrs Jessica Mothershead

Jeff Cristler was AMAZING! He answered every question I had and had such patience with my kiddos. He put us in a car that we wanted and discussed different feature options of the different body styles. The entertainment system was a great option for upgrade and I would do it again in a heartbeat. My children watch movies while out running errands and no fighting ensues!! Driving with children is much more peaceful in my new Honda Odyssey.

Larry Miller Honda

Sean was very helpful and great with the purchase of our vehicle. And Jose was awesome in the service department. Both of these men went above and beyond in their customer service.

Excellent Service

I have taken my Pilot and CRV to LM Honda for service for years and have always had excellent service. The new facility is laid out well for the customer. Most of the Service Advisors are knowledgable and courteous. I would buy another Honda from this dealership and will continue to get my cars serviced there.

Do yourself a favor, drive to Nampa

Possibly the most poorly managed car dealership in the treasure Valley. They will make promises and not follow through and then lie to your face. I'm not sure how they actually stay solvent with the extreme poor customer service they provide. The "team" should head over to Nampa to see how a car dealership can be operated without infuriating the customer. They promised the right of first refusal on a new vehicle based on a 500 dollar deposit and then didn't bother to follow-up with any information related to the planned transaction for the next 7 weeks. Richard proceeded to lie about leaving a message on my phone. Complete amateur move by someone with zero integrity. Then it went from bad to worse when the alleged manager on duty attempted to refuse to provide a refund. Eventually restitution was made after I argued with them but the fact remains the employees at this dealership can't be trusted and don't understand the basic concepts of customer service. Apparently they believe the cost of entering the building is 500 dollars so they can proceed to lie to your face. They also planned to try to extort 3000 dollars over MSRP if the transaction had occurred. Horrible business execution with no regard for the customer is how I would describe myOverall experience. Shame on you Larry Miller Honda

Honda Civic

My sales guy, Doug, was awesome. He really worked with me to get me in my dream car. I was really pleased with the whole process. Super easy!

Easier than I ever imagined it would be!

I walked in initially to service my old car, and got a chance to browse around. I didn't grow up in the US, and moved here only a few years ago, and had to start building credit. So a car purchase seemed like something so far away. At least until I met Ron and Brian. Ron showed me a brand new Honda Fit, and Brian figured out the finances. I never thought I'd drive out of there with a new car, but they made it happen, and within what I was ready to handle financially. Me and my Fit are very happy together and I see many adventures ahead thanks to these guys. Thank you!

Exceeded my expectations.

Ron was great! Very knowledgeable. professional, and enjoyable to work with even with two trade ins. We purchased accessories for our new CRV and hoped they could be installed with 5 days. Ron coordinated the accessories and they were installed in less than 48 hours! He completely exceeded our expectations and came in on his day off to meet our schedule. Justin made the financing process quick and enjoyable. He was also professional and fun. He did a great job of talking through the extended warranties to ensure we understood each option and select the right ones for us and our specific needs. Derrick met us in Service the day the accessories were installed. He was professional and thorough. He called an hour before the estimated finish time to say our vehicle was ready to go. He even congratulated us one final time on our purchase. We could not be happier with our overall experience.

Survey

Excellent customer service. Will always be a loyal Larry Miller customer

Mission Accomplished!!!!!

The salesman, Ron Tomek, was a perfect match for my shopping needs and buying temperament. I was trying to find a SUV that would meet my wife and my needs. She has special needs that require having a car where entering and exiting is very easy, while, matching my needs of style, equipment, reliability and the right price. Larry Miller Honda was the third dealership that I selected. Ron Tomek entered this process on the second day and we were able to work out a deal on the third day. The selection of the 2016 CR-V Touring that I finally selected and bought was done over three day period. Getting the right color, model, and price was worked out. Ron's professionalism, care, and handling of this purchase for me and my wife was a major factor in our purchasing the new CR-V. If he had not taken over the handling of the purchase I would not have went back on the third day. He walk me through the entire process and made sure that it was as painless as possible. I would recommend him and Larry Miller Honda to any family member and friends that were in the need of a GREAT vehicle.Brian Ogilvie, the finance specialist, was also a pleasure dealing with. He is very professional in his organization and mannerism in assisting his customers that made the finance process seamless and easy to accomplish.

Larry Miller Honda in Boise, Id. Review

Great experience buying a vehicle, my salesman , Ron, was very knowledgeable and extreamly plesant to work with.

Salesman and Inventory

Spencer Wolfe was great. We don't take well to high pressure salesmen and Spencer was perfect -- personable, well informed about the vehicles and able to show us a wide selection of the model we were interested in while making it an enjoyable undertaking. Spencer also made sure we know that he is always available to assist with questions we may have about the car going forward.

new car purchase

Alll went smoothly. Happy to be able to arrange for locating a car by email, phone.

Great Experience at Larry H Miller Honda of Boise

Aaron Balbus our L.H. Miller salesman was excellent. He was well informed and listened to our needs. He found a vehicle in our price range that was a perfect fit for us. He did all this without applying any pressure or trying to up sale us. The dealership made us feel like we received a great deal. The dealership was a clean and welcoming place to conduct business. The only minor negative aspect was the time needed to process our paperwork. We were buying a car on beautiful spring afternoon on the last day of the month and last day of the sale. The dealership was very busy that day, I would encourage car shoppers to visit Larry H. Miller Honda in Boise for their next car buying experience. We love our new Honda Accord Sport.

I love my new Odyssey

Our salesman was wonderful and the people at the dealership were very friendly.

It was fun.

From the time I walked on to the lot until I drove off in my new Honda CR-V, it was a very fun process. Every step was well explained and Ron Tomek was very easy to talk to. He never made me feel rushed into any deal. I felt like I was well taken care of as a customer.

Very please

One our second Honda with Larry MillerKent KruegerSales ConsultantWas great, no surprises

Love shopping at Larry H. Miller

Very knowledgeable and friendly staff. Process always takes longer than one would want, but worth it in the end.

buyer and Honda owner

I have two Honda's right now! A CRV and a Honda Fit! I have always taken the cars In for service and I always like the way I am treated and served. After 160,000 miles and few problems with my CRV, I decided to buy another CRV. Your salesman Aaron Balbas was very professional and helpful. The whole process was painless and quick. Thanks Steve

Larry Miller Honda Boise

This is the best Dealer and I have had three great experiences when going for buying cars.The Service is the best also!!

Jeep Grand Cherokee Purchase was excellent

Great Service and excellent customer care! Love my new car

Pleased

The salesman I worked with (Jeff Greer) did a good job. Actually came in looking at a total different car--and he steered me towards the car I bought---He was RIGHT!

what an awesome experience!!

I was very pleased with how Dave managed my experience patiently and figured things out for me. This is the second car I buy from The same dealership and same sales person. He even took the time to call a few days later to check if I still love my car and if there was any questions about the car. Great service! I am very please with the whole experience.

Excellent car buying experience!

Chad and Quintin were amazing to work with. Quintin was very personable and easygoing while test driving vehicles. He answered all my questions and did not make me feel pressured. Everyone at the dealership made me feel welcome and were very friendly and helpful.

I'm in love!

When I was researching cars and this place came up, I never thought I would be driving out with an awesome car the same evening. These guys, specifically Richard Paul is awesome. He made feel at ease, he had zero judgement about my finances. Test drive was a comfortable experience, he was very knowledgeable about the car and helped me get certain features set up on it. He was able to negotiate and come up with a really good deal for me. Very flexible and accommodating. I never felt looked down upon, never felt pressured or hassled in anyway. The car also comes with warranty and other specials. The dealership offers me free weekly washes. My next oil change is on them. They have a really good reputation, and I know people who have done a lot of business with them and have been happy. I wish I found them before purchasing my previous car. Thank you for being awesome!

LHM Dealership in Boise

My mom was in the market for a new 2016 Honda CR-V. I had been to several dealerships with her in her pursuit for a new car, and had had my eye on some Civics that were on the lot. The local Honda dealerships in the area weren't willing to work with her on pricing, and when it came right down to it, she was willing to do business with the dealership who got her the best deal, and that was the Larry H. Miller dealership in Boise, 250 miles away from us in Pocatello. I ended up driving to Boise with her in my car to pick up a new CR-V for her. I though, what the heck, I'll check into pricing for a new Civic while I'm here. Not only were they giving the best price on Civics, they also gave me the best trade in value for my old car and worked with the monthly payments for my lease. I now drive a new 2016 Honda Civic, and it is the best car I have ever driven! Not only is it a great car, but working with Ron and Justin was also a great experience! Other dealerships did this silly little "Ok, now initial here saying that if we can get your payment to X, you'll drive away with a new car." It was annoying. Ron wasn't pushy at all and really wanted to get the payments to where I wanted! By the time we left Boise, my mom had her new CR-V and I had my new Civic, and we couldn't be happier! All in all, I will definitely be looking to go back to this LHM dealership when my lease is up in a few years! My only wish is that they had a dealership closer to Pocatello so I could take advantage of their oil change packages and weekly car washes!

Awesome experience!

I did not expect to purchase a car today, especially with my pathetic financial picture. Richard Paul truly saved the day. Very warm and friendly. Zero judgement and very sensitive. He walked me through my options step by step. Test drive was a comfortable experience (one that is typically nerve wrecking for me). He taught me a lot about the vehicle and helped me to get familiar with its features. He even stayed back after closing to work on getting my phone synced with the car. He made me aware that free weekly car washes are available and that i could do my monthly services there. He found the best deal for me along with his team. Thanks to him I was able to drive away in a 2014 Ford fiesta hatchback with only 34000+ miles the very same day. I will certainly be recommending him along with Larry Miller Honda to everyone! Thanks again for everything!

Very satisfied!

Jeff Greer, Justin Ross and Jeff Litty were all great to work with. Very happy with the brand new Honda Odyssey and my wife loves it.

Larry Miller Honda Boise

Great friendly dealership & staff! Price & product beat competitors prices!Highly recommend people to check out this dealershipWhen thinking of buying a new car you won t be disappointed !

Rene Birkinbine

You guys have all been awesome, from sales, to service, to financing. We have been very impressed!

Awesome experience at Larry H Miller Honda Boise!

Aaron Balbas and Kent Krueger were outstanding salesmen to work with! They were helpful, prompt, and pleasant. I will definitely recommend them to my friends and family.

purchase of toyota sequoia

Jeff Greer was a fantastic salesman! I would recommend friends to your facility if they were to have Jeff as a salesman.

CR-V Lease Experience

My over all experience was great. We have been shopping to lease a brand new vehicle for about a month and we started looking out side the box a little. One Saturday, we stopped at Larry H. Miller Honda and looked at the CR-V, I have liked them in the past and wanted to get some pricing. We liked what we saw. We went in on Monday to Test drive without our son so that there wasn't a hassle with a car seat. We talked more numbers and agreed upon them. I filled out the paperwork and returned to work. After my business day was done we went back to Larry H. Miller, the paperwork was ready for me to sign and drove away within 40 minutes. I loved how the process was so quick and easy.

N / a

Always great service and got me just what I wanted price wise with no pressure.

Roger P

Benjamin was always great to work with in person and over the phone in the process of buying my new Honda CRV

Purchased a slightly used Honda CRV

We purchased a slightly used Honda CRV from Larry H Miller in Boise. Best car buying experience I have ever had. The salesman explained everything in detail and showed us several comparisons.. They explained the value of my trade in. I left, after buying the car, with the feeling that I received a fair price with not having to negotiate.

Great dealership

Aaron was great to work with. This is our second vehicle to purchase there. The new facilities are beautiful. They even have a changing/nursing room for moms! And a great playroom for kids.

2016 Honda Pilot

No pressure and really worked with us to make the deal work.

Best Car Buying Experience-----Ever!

Best experience. I was unsure what car or model I wanted. I visited two other dealers before stopping in. Quinten was very knowledgeable and spent the time need to help me determine what vehicle would work best for me.

Purchase used car

Aaron Balbas is always a pleasure to work with, thanks again!

Awesome experience, I'm SO happy with my purchase!

Ron was SO compassionate and caring. He really took the time to listen to what I wanted and didn't want in a new vehicle. He got to know me and made me feel like an individual, not just another person walking into the dealership. I walked away with an AMAZING deal and have already told everyone I know to go to Larry Miller Honda for their next vehicle!

MY CAR BUYING EXPERIENCE.

THEY STUCK TO EXACTLY WHAT THEY SAID THEY WOULD DO AND DIDNT MAKE PROMISES THEY COULD NOT KEEP. HONEST AND FRIENDLY.

2016 honda pilot

the new 2016 pilot is a super sweet car. Right off the bat getting 28mpg.

Customer

Great experience, from the sales department to the finance office. We were treated with respect and cared about our opinions. I have bought multiple vehicles from this Larry Miller Honda dealership and would recommend them to my best friend.

Awesome car buying experience

This was the best ever car buying experience yet! Superb, thoughtful, helpful salesman. Great product of course. I recommend Larry Miller Honda to anyone.

Long time Honda owner

Great experience. I was driving a Honda Accord that I have owned for 12 years and was looking to update. Dave showed me what I was looking for and made the process simple. I was so happy with my last car that I will probably be driving this one for another 10 yrs.

Buying experience

Had an awesome experience. This will be my 3rd car I've purchased from LMH and they have never let me down!!

happy

the people at the dealership were very helpful in the purchasing process. Really liked the CRV but had several questions and concerns. They were addressed by the staff.

Thank you

I was feeling over whelmed. But everyone was so kind and took their time answering all my questions. Will send everyone I know to Larry Miller. Thank you.

Good sales

Great service from earn, i love my new car, salesman went out his way to make my happy.

Salespeople are salespeople but still care.

When going to Larry Miller Honda it is still a good idea to look up what to expect from salespeople. But say you end up like me and you run your car into the ground sooner then you wanted. I know that I would be buying a car in a couple of days but I was just going to test drive today. How ever I loved the Honda Pilot. So I decided to buy that day have not bought a car in eleven years I was not prepared for all the coverage that I could get. Before I know it I was putting my name on more coverage then needed. Like interior stain coverage, for some they maybe great. But I am the type that would not refinish or get a new dinning table until all the fond memories wear away. When I talk to them after the fact they refunded the extra coverage. Note if you get interior or exterior coverage it is not refundable after you have the coating put on. So if you want to save time trying to get coverages removed look up want the dealers are going to offer you when buying a car so you can say up front I want this and not that. However, if you get sucked in it is nice to know that this place understands and does not fight refunds of coverages. Also note they have great maintenance and warranty coverage one certified pre owned.

Dealer about customer satisfaction

When going to Larry Miller Honda it is still a good idea to look up what to expect from salespeople. But say you end up like me and you run your car into the ground sooner then you wanted. I know that I would be buying a car in a couple of days but I was just going to test drive today. How ever I loved the Honda Pilot. So I decided to buy that day have not bought a car in eleven years I was not prepared for all the coverage that I could get. Before I know it I was putting my name on more coverage then needed. Like interior stain coverage, for some they maybe great. But I am the type that would not refinish or get a new dinning table until all the fond memories wear away. When I talk to them after the fact they refunded the extra coverage. Note if you get interior or exterior coverage it is not refundable after you have the coating put on. So if you want to save time trying to get coverages removed look up want the dealers are going to offer you when buying a car so you can say up front I want this and not that. However, if you get sucked in it is nice to know that this place understands and does not fight refunds of coverages. Also note they have great maintenance and warranty coverage one certified pre owned.

Didn't work out for me

Not pleased with my experience and decided to purchase my vehicle elsewhere for a better price and better experience. I think the people here are friendly, but just not my kind of purchasing experience.I 'worked' with 'My Manager' indirectly through Benjamin through the whole experience, no idea who or which one(s)... Certainly a fundamental frustration of mine - the 'my manager' phrase at a car dealership is one of my least favorite phrases.

It was a smooth process!!

I'm 100% satisfied with my experience! Great sales staff and friendly finance department! Thank you LHM Honda!!! Several days before, I had had a very degrading visit to another dealership. At your dealership I appreciated feeling respected as a female customer shopping alone for a car, and feel in no way that I was taken advantage of.

Oil change

Was not greeted after walking in and stood for a few minutes before even being acknowledged. I just felt a little adrift at that point in new center. Great service after that initial arrival.

My second Honda

Smooth process. A little over 2 hours including test drive.

Honda Pilot

I had a great experience purchasing my Honda Pilot and the auto is everything I hoped it would be.

Friendly staff & great service

I've been having LHM Honda service my vehicle for over ten years (the same vehicle). Their knowledgable staff always provides a recommendation along with an explanation so I can make an informed decision. I trust their expertise & believe they are truly looking out for their customers.

Larry Miller Honda

Jeff Christler is amazing. He sold me my previous car several years ago and I look forward to working with him in the future.

Oil Change

Like the new facility. Much needed. Went in for an oil change and it was done in a timely manner and the person helping was very nice. Was on my way in no time.

Love the new customer waiting area, much better.

Jose was very accommodating of my schedule. Love the new facilities, especially driving into a warm garage, and much more comfortable customer waiting area than before.

oil change

Great service very nice new building why do I have to have 50 characters for a simple oil change?

Ed Fahlen

Jose was very very helpful, very happy with the entire repair situation.

Buying new car

Pleased with service. Good experience . Was served byPeter Webster. Peter too the time to answer all questions.Working with the fianace department was easy and I feltComfortable with process.

New car

The best buying experience we have had, thanks Darlene and Ben!!!!!!

Horrible!!

I purchased a car back in July of this year. That was horrible, they forced me into buying a car. I felt trapped. I wanted a Ford Fiesta but got a completely different car. They said that I didn't have the right credit for that car.... $5,000 cheaper than the car I bought. That is completely shady. Now this car clearly has a problem with the brakes. I have to change it every month, within the last month and a half I thought they had fixed it, they said that they put on more advanced brake pads... The car's brakes are now grinding! Again!! They last 4 times that I took the car in they did the brakes that day... now I have to wait until Thursday. I have work, I need my brakes to be fully functional! Now I have to borrow a car. This is just unbelievable! This is a lemon car and it will be the 5th time trying to fix the problem! I am very very very unhappy! I am NEVER going back and I am NEVER EVER recommending this place to anybody who needs a good car.

Great Service

your new building and the check-in/check-out procedures are just wonderful. As always, the service people were helpful and efficient which why I have been coming back to your facility for over 8 years!

Service the 05 Honda Pilot

New store and the facility is awesome! The staff is always grade A!

Great

I just had an oil change and the new facility was very clean, sleek, and efficient. I was in and out within the hour and the servicemen let me know of all the issues with the vehicle.

Honda Recall

Very good service and fast service. I had to take my car to get recall parts and they had them in stock. Very helpful.

Great service

Washed and vacuumed my filthy car for free! Jon was great!! Free coffee and comfortable lounge. Service was prompt and efficient. Great experience overall. I will be back.

Excellent customer service ! They have my business for life!

The sales team went above and beyond to get us everything we wanted and more. We walked in with a list of wants and needs and drove away with the vehicle of our dreams .

They are nice

That was a rainy day, I came to Honda Boise. They treated me really nice. I appreciate. Hope you guys will have a good experience at there

It was great

They were fast, efficient , explanation for the recall was great. They did a great job, time wise was great. I would recommend Larry Millers to others

Wonderful customer service

Scott Patton, was knowledgeable and willing to do everything he could to make sure I was able to get the perfect car. Scott went above and beyond and even assisted me with lowering my car insurance, the best place to finance through, and walked me through all the fine details of my new car.

Love my Fit!

I'm very satisfied with my Honda Fit and the Larry Miller dealership.

NICE!!!!

Everything nice and fast!! Would tell everyone on how nice the people and service was!!!

Pretty helpful

Richard was very helpful with getting me my wonderful new car! I will always come back to him when I need a new car! He is super great! Thank you Richard for your help!

Ridge line service

Overall a great experience , take the time to explain what they did and what needs to be done

2014 Honda Accord

Tim Harney has taken good care of me and my cars for many years!!

A little mixup, an honest one and life is good!

I have only one regret! When shopping for this car I asked for new 2016 Honda CR-V AWD TOURING. My salesman evidently didn't hear the year and mistook it for 2015. The two cars are for all intense and purposes the same except the year. We bought the car not realizing the mistake but after reviewing what had happened we decided to buy the car anyway. I was called by the sales manager to apologize and I just explained the situation and told him we would go ahead and take the 2015 instead of waiting for the 2016 to arrive.

Service Center

The gentlemen at the service center were informative and very thorough with their work. I was treated with respect. No surprises with car care.They did what I expected them too. :D

Honda Owner for 40yrs -Best Service Dept ever

Always on time, never an issue, great pricing!!! Service personnel knowledgeable and friendly. Even during construction service area clean, waiting area neat and restrooms very clean.

repair to1998 Honda Accord

Repairs to your lot hamper customer service.....but I realize this is necessary and will soon be for the betterment of your service capabilities.

Excellent Service

The service people at Larry Miller Honda are always polite, friendly and professional. The service was conducted in a timely manner. No unneeded service is suggested nor performed.

Great service

I can tell you first hand this service department is top notch. They always treat me and my honda very well! I appreciate always being treated as a person versus a number.

Lakel Permann

Thank you so much! Everyone was professional , fast, friendly and we bought a new car painlessly!

Owner of 2015 Honda CR-V EX-L

employees are friendly, courteous and honest. The vehicle that sales representative suggested for me to try was really exceptional I love it and enjoy driving it since I got it. Very comfortable. Thanks.

Survey response

Very fair priced on both new and trade in cars. Great customer service.

Survey

Everything was great. Service was done on the car farely fast leaving me with minimal waiting time.

First service check on my 2015 honda civic

I always get great service. I am comfortable to ask questions. I appreciate that the time they tell me the car will be in is correct. I can count on friendly happy workers.

Excellent Service

I always have a great customer experience with the service department, I highly recommend them to everyone. The staff are very knowledgeable, friendly and honest.

Express Service is Excellent

Made an appointment for an oil change. Quick, efficient service. Friendly, professional staff. Great work on my vehicle.

oil change

i was very satisfies with my oil change that i recieved

Outstanding Service

I took my car in for servicing and was met by a young lady who immediately took me over to the service advisor, Mr. Bender who then explained the work and time it would take and if I wanted to wait I could go to the waiting area and when finished he would come and get me. In about 30-40 minutes Mr. Bender came and got me and explained everything that they did and gave me the paperwork and escorted me to my car. Excellent friendly service.

Car service

Jorge your service man is always so nice and I will ask for him every time I have anything done to my car. Thank You Jorge :)

Less pressure than many places

The salesmen we worked with were very thorough and helpful. They were not overly pushy and didn't try the annoying tactics that some people associate with purchasing a vehicle. They didn't try to convince us to look at options other than what we told them up front that we wanted, and they didn't try to persuade us into a higher price range. They were pleasant to work with and made the process about as simple and enjoyable as it could be.

Completely painless.

I called and said I was interested in [make, model, year, color] but I didn't currently own a car, so I wanted to know how to get to the dealer via public transit. The salesman drove over to me with the vehicle in question and we took it for a test drive and back to the dealership. An hour (and a few rounds of paperwork) later I drove home in my new car. The whole process was completely painless and everyone was as polite as could be. I couldn't be happier.

Excellent Service!!!

The Service rep's were helpful, courteous, and professional. The wait area was comfortable and had all the amenities. The service was performed in the time stated and the work was done right.

Oil change

Had a routine maintenance on my van. Scheduling was great, the service was done in a timely manner, and I was offered other maintenance, which I appreciate.

Listened to and treated with respect

I like your special deal of three oil changes for $75 and an oil chane was the reason for my visiting Larry Miller Honda. I was asked when I checked in my CRV if there was anything in particular that I would like done or checked. It served as a reminder that there might be something special that needed to be done. I did ask that the tires be rotated, if needed, and that all the fluid levels be checked and topped off. All of those services are part of an oil change, I expect, but everything I mentioned was noted on my receipt. I felt I had been listened to and my requests respected. This is not always the case when a woman visits a service garage. The waiting area is comfortable (although the volume on the TV is a bit loud) and I appreciate your availability of hot tea while I wait.

Great Service

These guys are fantastic, they even gave me a loner car while they fixed mine!! Jeff the service manager too great care of us and our salesman Jerrod was a huge help in getting our issue resolved being that we only had the car for a week and a half.

Recent service visit

As usual very prompt great service. Larry Miller Honda's service dept. has always done a great job. I had a problems with the front end of my Element, A clicking sound that was hard to find. The problem was finally located and repaired. At the time it was covered under warranty which was about expire. The dealership repaired it at no cost and honered the warranty. Very commendable.

CRV EX purchase

Customer Service was polite and helpful. The buying process was smooth, honest and straight forward with Quintin, the sales representative. Larry Miller is currently building a new dealership and will be tearing down the old. The old facilities, i.e. restrooms, while sufficient are definitely in need of updating.

Oil change

Fast and easy. Care was taken with my car, I especially appreciate that my seats were covered before service people sat in it. Thank you for your professionalism.

Quick and courteous

Pilot was brought in for warranty work first thing on a Saturday morning. Dropped vehicle off and barely had time to finish breakfast at a nearby restaurant before they called me with the vehicle finished.

One of the best experiences I have had in leading a car.

I worked with Dave Mathias and he made it very easy for me to get the car I wanted at a price that was best for me

Great service experience

I bought a car for my daughter from Larry Miller Honda a few years ago and the experience was so great! The car was a surprise so they brought the car into the showroom and put balloons on it. My daughter's reaction was priceless! I appreciated the extra effort from the sales staff! I recently brought in my Accord for service. The staff in the service department were great, The process was quick and actually cost less than they had quoted me! I have already given their name to a friend looking to buy a car!

Great Dealership

Great dealership! Jeff is a great salesman and has helped us with the purchase of a number of Hondas in the last couple of years.

Very Pleased with level of professionalism

I had a very positive experience at Larry Miller Honda, dealing with Derrick one of your Service Advisors. I would describe him as being very honest, straightforward and genuinely concerned about solving the problem with my Honda Accord. Because a part had to be ordered I was in two Saturdays in a row. Price and time frames quoted were kept to and I left with high regard for how I was treated by Derrick. He is a real professional. Thank you.

Love Larry Miller Honda

We have been buying cars from here for years. They know us by name and are very helpful and not pushy. Many of the sales have been there for years which says a lot since most dealerships have really high turnovers. Great people and great cars.

Excellent service. Didn't know I had a problem.

I was coming in for a great benefit, a car wash coupon. I asked if I could have my tire pressure checked because my light was on. Not only did they check, they found a nail, and fixed my tire as a courtesy service. That was really classy.I watered their palm plant with 3 half glasses of drinking water and I know they're on it now. I told two people about it. I guess the plant has been this way a long time. The construction is almost over and I am going to check the place out then. Overall, I am glad I could go there for service. Jose is a great service representative.

great service

I'm always impressed by the professional and courteous customer service provided by the service professionals at this dealership. Whether it's a quick oil change or more lengthy service, they are spot on with time estimates, and are upfront with what is needed and why. I'll keep coming back.

Superior Customer Service

The sales and service department staff make you their focus when you are at their dealership. A positive no-pressure environment ready to serve their customers. Bought my 2015 Honda CR-V in June. Complete satisfaction with the sales process and my oil changes are handles just as smoothly. Great place!

Car service

Jose did an amazing job in servicing my car. He also finished it in under the amount of time previously quoted.

Scheduled Service

Appreciate the service given; trust and care of my car is very important to me and my family. Also trust their expertise and advice given.

Satisfied Customer

I had some concerns about the braking system on my new Honda because it felt different from previous cars I've owned. The service department checked out my complaint and found my concerns to be unnecessary. They were very patient with this old geezer and gave me assurance that my brakes were just fine. I appreciate the time they took and the courtesy they showed me.

Great first time experience

Great salesman. Great process. Great deal. Great vehicle. Great benefits of buying from them. A+

Great service

Great place to get service done. Next time we want to buy a car we will check to see if we can get a deal.

Oil change

Larry Miller Honda makes it super easy to schedule an appointment, get your car serviced, and be on your way. The service people are very professional and provide great customer service.

Awesome

They are very friendly and helpful. They made sure we were getting the best car for us.

repair of rearview wiper water plug and repair dent on car

The dealership did an excellent job and my car was repaired according to high quality standards. I appreciate the update of what repairs would be done according to the service department. They did an excellent job and I will be returning again for future service for my CR-V Honda.

Great Service

I always take my Honda Odyssey in to Larry H Miller for service. Every visit I am greeted by friendly knowledgeable staff.

Honda 2015

Great Customer Service and Good deals on Honda. Great interest rate on a new civic and protection package.

Larry Miller Honda - Boise

Tim Harney ROCKS!!!! He always fits me in & does a great job making sure my car is done in a timely manner. THANKS for all you do Tim!!

Larry Miller Honda Service

Always a good place to go. They fit me in at the last minute. Waited in the showroom. Had fun. Great bunch of people!

Love my new Honda!

Honda dealership is currently under new construction, but it was still easy enough to maneuver through the construction to get to the showroom and lots. Our salesman Kurt Krueger was very pleasant and personable, and he helped us get the best price for the exact car model and color I wanted. This was my best experience ever in purchasing a car!!

Recommend Larry Miller Honda Boise Service Center

Bought my 2010 Honda CR-V at Larry H. Miller Honda in Boise March 2010 . Trust their service center and appreciate the expertise and friendly staff. Of course, I still take advantage of the free car washes when I am in the area. Still love my little Honda and know the service will continue with Larry Miller Honda...think it's going to be my terminal car. I'd like to think I won't ever have to buy another. Linda M. Burch

Starter replacement on my Honda Accord

When the starter on my Accord starting acting up, I contacted the service department to see what my options were for repair. Derek advised me that the starter would need to be replaced.I then after many days of fearing I might be stranded some place if the car would not start, I finally took the vehicle to the service department.The service department took very good care of me and even gave me another vehicle to drive while my car was being repaired.With the new starter I don't have to worry about being stranded plus they even replaced the recalled air bags in the process.JHR

Great service!

Service above and beyond is the norm for me from Larry Miller Honda. I moved into their sevice area with two Hondas and started using them. When my transmission failed at 108K miles, LHM supported me in getting Honda to make the needed repairs on their dime. I've since bought another from them and am thrilled with the vehicle and the service department. My 2002 Odyssey has 330K+ miles and LHM service and I have a joint commitment to go at least 500K. I might want to trade for a newer model at that point!

As easy as it gets...

No hassle, no pressure; best experience I have ever had at a dealership. Ron T. had the vehicle I was interested in waiting for a test drive before I arrived. He knows the entire products offering and was able to easily help me balance feature-set with my budget. We were in and out within an hour or two.

Honda Odyssey

Have 33,000 miles on the Odyssey. Have had nothing but positive experiences at this dealership. Service is always quick, courteous and efficient. Labor is reasonably priced. Larry H. Miller staff continues to shine while dealing with construction of adjacent, new service and sales facilities.

Great experience.

I had an appointment, my car was taken in immediately and the work was finished within an hour. Jose was wonderful and the work seems to have been done as requested.

Oil Change