Larry H. Miller Chrysler Jeep Tucson

Pacifica Purchase

Most Professional sales process I've ever encountered -

Great Service!!!

They made my first time car buying experience very simple and smooth. I highly recommend Marland and his team. I was very impressed and will always go through this dealership! Thank you!!!

Service Review

Excellent service. Marcus Reif very helpful with service suggestions.

Service

Great service good. They were very busy, but it was expected seeing as they area dealership and provide quality service.

My Jeep Experience

We felt very comfortable the minute we met John Huey. He was friendly and not pushy at all. John really knows his stuff. Inside, Beau was instrumental in getting the options and price we wanted.

2011 Grand Cherokee Jeep

The dealership has always been nice to me and i will continue to go there whenever possible.

ESC failure on a 2014 Red Rubicon X

This was the second Dealership I visited. The first one not only didn't fix it, but had a hard time getting home. Larry Miller dealership not only fixed it, but I had a rental car in under 10 min, The Jeep came back to me fixed, washed and interior cleaned. Plus I had left many valuables, fuzz buster, rolls of coins, auto code reader, hydraulic drill for the wench air compressor and the ion battery charger, all were there, Talk about trust! Many Thanks to all! The problem was ESC and engine warning light going on and cruse control and accelerator going off. No small issue.

SERVICE-MRACUS REIF

My 2014 Patriot is serviced through Marcus, my service advisor. He takes care of my needs and he makes me feel like I am the most important customer there. I have witnessed that he does the same for all of his customers. My service needs are accomplished in a timely manner. My Patriot is in tip top shape thanks to Marcus and the LHM Chrysler Jeep service department. Keep up the good work! :)

None.

I am somewhat curious as to why you think I have purchased a new SUV? All I have done is make a few inquiries as to prices. I have not purchased any new or used vehicle, nor am I looking for one at this time.

Our New Jeep Patriot

We recently purchased a new Jeep Patriot at Larry H. Miller Chrysler Jeep Tucson. I have to say - this was the best experience buying a new vehicle that we have ever had. Everyone was very warm and personable.We highly recommend them if you are considering purchasing new vehicle.

Did not understand what to enter here.

Service was great. We a have been to three other dealers in California and Neveda they told us it would be 2 to 3 weeks for a Tech to look at our Jeep. Larry Miller Jeep had Eric help us and had it repaired in 1week.

Go elsewhere

I did not purchase a car here, I was trying to get a "dealer only" part. They had me prepay for it and said it would be here in a week. A week later they said two more days. I called and they said it arrived. I went to get it and surprise! It wasn't there... They said four more days. Which brings us to today. They don't have it. They told me it was ordered overnight shipping. I have never heard of overnight shipping taking two weeks. The only thing they have done to make this "right" is said sorry. That doesn't cut it. My vehicle is down and now I have to take my wife's can, so now she and the kids are getting cabin fever. Do yourself a favor and get your parts somewhere else. This is a one star review because I expect more from a place that is the only place you can go to get something. We shall see if the dealership responds to this to try to make it right, however it seems they only respond to good reviews.

Great Dealership

Easy buying experience. Friendly staff. Good selection of used cars. Reasonable fair market prices.

"Car Buying As It Should Be!"

A very pleasant buying experience. Our sales representative, Neal Cuddy, was friendly, knowledgeable, efficient courteous and all around very helpful. He provided us with exactly what we wanted and sent us home in our new car with no hassle. Financials and paperwork were handled by Joseph Villerot who explained in detail everything we needed to know about the transaction and got us signed, sealed and delivered in no time at all. In the past we've hated going to a car dealership. This was a refreshing change.

White glove service, pleasant and professional!

The best in Arizona, I will be a thoroughly satisfied customer for life!

2016 Rubicon Unlimited

Good people to deal with. Many Jeeps to choose from.

Ms. Nancy Mattern

Would highly recomment LarryH. Miller for service! Personnel is very helpful and courtious! Time frame for compleation of work is always accurate. Lobby/Waiting area very comfortable and welcoming.

Like Fox News Fair and Balanced

I 've been buying and servicing vehicles at this location since 2007. LHM is the third owner. Each successive owner has been better that the previous one and LHM is undoubtedly the best.There has been no pressure to sway a purchase only an attempt to find a vehicle that suits my needs and wants. The service department always seems to be fair and honest with it's assessment of the situation needing attention. Suggestions are made about the needs of the vehicle but choices are left up to you.

Car Buying at LHM Jeep

Great experience buying a Jeep at LHM Tucson. Ed took very good care of us

New Tire

nice job - they replaced the tireno appointment but they squeezed me in before closing for the Holiday weekend

Buyer

I had a very good experience when purchasing my vehicle due to the sales rep.

Review for dealer

Mike Herbst was wonderful! The best experience I've had buying a car!

2016 Rubicon Unlimited

Wonderful staff throughout the entire process. Great selection of Jeos to choose from.

Excellent and friendly experiance

Our sales person Ed Barry, was very professional from the minute he greeted us. We told him we were interested in the Jeep Wrangle Unlimited. He showed us the different types of Wranglers and thoroughly explained the different options that are available. His calm and pesonal manner let me think without being pressured. After our test drive, my wife and I knew we wanted to buy. Ed treated us like family, and we did not want to leave and come back later. We highly recommend buying a vehicle fromLarry Miller in Tucson.

buying/service on used Jeep purchase

Treated with respect, as if I had purchased the top of the line new vehicle. I have purchased vehicles/service from other major dealerships in Tucson but never with such a easy feeling and enjoyable visit. I can't imagine why I would want to go anyplace else again.Doug

Execellent Service

A wonderful experience in a professional environment. Excellent customer service at hand and reasonable pricing. Larry Miller Chrysler Jeep Tucson understands people!

Great Experience

First time in years we have had a totally positive experience from start to finish at a car dealer. From the sales team to the finance person our expectations were exceeded. Our sales person John Huey went above and beyond the call of duty, personally helping to install an option we did not want to leave the dealership without. We would not hesitate in recommending Larry Miller Jeep to anyone.

First Time Buyer

When we got there we were greeted by Rick. We already had a vehicle in mind that my husband found online that was there. He gave us all the information about it, we took it for a test drive. Everything went great! Rick was really helpful. This was my first time buying a car and I was very nervous so I like the fact that weren't pushy and very helpful!Joe was very nice and made the paperwork process move along quickly! Over all this has been a pleasant experience! And so far I'm happy with the vehicle!

Very Satisfied

Of course the 'proof will be in the pudding', but if our initial experience is anything like what our future experiences will be with Larry Miller dealership in Tucson, we will not be disappointed. They made our buying experience surprisingly enjoyable. With this behind us, we hope service and continued customer service will be the same. Thank you.

Marcus Rocks!

Marcus Reif continues to be the best service advisor I have ever had the pleasure of dealing with. You have a real asset!

Dean Miller's Jeep Patriot

I always have a good experience at Larry H Miller Jeep in Tucson. My service needs are always achieved with great satisfaction thanks to Marcus Reif.

You're perfect

You are perfect, all you guys really trying to help for people who don't have good credit score, i appreciate from your friendly ministry, for me you are the best in USA continent, all of you guys who works there,so friendly, they are really really patient, they are really put their time to customers, your office so comfortable, first day that i was be there,near 7 hours i stay at your office,but i had fresh coffee,water,...and all staff was never leave me alone,all the time one person be with me,i really appreciate, thanks a million, god blessed you for ever

Good service, and good advisors

Their service is fast and well priced, the waiting accommodations are good, and they don't push if you don't want to do extra services on your car, I mean, they inform and recommend, but they don't try to sell you unneeded services.

Excellent Customer Service

My plan was to buy a different car other than a jeep. Stopped by to this place to look for options and Rick completely change my mind and ended with a great jeep. I love my new car!

Great Customer Service

So I took the jeep into the dealer and it was a bad battery one day out of warranty. After convincing the service manager it was in everyone's best interest to make me happy, he stepped up and installed a new updated battery with a full non-prorated 3 year warranty and only charged me $25. I said that will do. A great company needs to empower their front line people with the authority to give superior customer service to achieve raving fans which I have been and continue to be of "Larry Miller Chrysler- Jeep" in Tucson AZ.

2016 Jeep Wrangler unlimited sport

Great buying experience. The salesman John knew what we wanted and put it together for us. Pricing was great.

Excellent service

People from the sales to the service department are very helpful. All dealers I've been they were all professionals, but in this dealership it is so easy to deal with them besides from being helpful they will tell you every thing you need to know. I did recommend this dealership to my friends who already seen my awesome jeep. And will keep on recommending them to people I will meet.

This dealer plagues customers with on line surveys

I despise on line customer surveys. Please leave me alone.

Always impressed

I hate dealing with dealerships; but every experience I have had at Larry Miller Jeep, from purchase to service, has been incredibly positive. Their customer service is fantastic and I have never once felt like I am being nickel and dimed or taken advantage of. I will definitely buy my next car with them.

Service

Good as usual. Always treated with respect, timelines are always met, friendly and like the availability of a shuttle back home.....donuts don't hurt either.

Great Experience

The staff was friendly and professional. Vince followed up with me after setting up an appointment. He was flexible when I had to change my appointment last minute. Carlos was professional and patient with us. He was knowledgeable and friendly. He made my car buying experience painless and fun. Jose in finance was also extremely helpful and professional. The staff is down to earth.

Great job! thanks guys!

These guys are great! We would never deal with anyone but them in Tucson!

New car experience.

My dealer Jerry was great!! He worked things with me and I am very satisfied.I liked every deal he came up with.

As I travel this dealership could certainly educate dealers

Your service is outstanding! I want to especially thank Marcus and Shane for their serious care they give my vehicles.What a team! Parts people professional and have nothing but good experiences with the complete organization!

Great Service

This is a great place to have your auto serviced. Great work, Good people.

Service performed on my Chrysler 300

I am very much pleased with staff, especially Marcus Rief. Marcus and I have close relationship dating back to Feb 2011.

Jeep Wrangler 10,000 mile service

Took me in on a Friday afternoon without an appointment and provided exceptional service as they always do. The #1 reason my wife and I drive a Larry Miller Jeep and a Larry Miller Dodge Challenger.

Great service

Great service, courteous Service Advisors. Quick turnaround.

Review

Great service! We are always happy with our service and we love the doughnuts and the coffee machine that are available in the waiting room.

Service and replacement of tail light

I brought my van in to have the oil change and to schedule an appointment to have the broken tail light replaced. Both took much less time than I thought and they did a good job with both. The staff was helpful and did what was necessary to get me on my way as quickly as possible.

Great experience

Marlond was great gave me the perfect advice, straight shooter, knew what he was talking about overall great experience with him. Definitely deserves a raise

Excellent service, really nice people.

First experience with this dealer was so good, we have no need to ever go elsewhere, for jeep service and maintenance. Took our 2006 Jeep in for " safety recall notice". We were lucky to work with Eric M. After providing us with the 'recall' service information, he took the time to inquire and investigate two other issues per our request. Shortly thereafter, we were informed by Eric and Shawn (who was working on our Jeep), of the completion of the recall 'fix' and at no cost to us. They then told us what the other issues were, what it would take to fix them and of course, the approximate cost. Being late in the day, the Jeep needed to stay overnight for the additional work. While not an issue for us, they offered courtesy transportation to our home. When we picked up the vehicle the next day, both Eric and Shawn discussed the details of the service performed. Our Jeep was ready to go and they had given it a bath. Our experience at this dealership was great. Neither of us felt like "we were being sold" unwarranted goods. No pressure, no scary 'what if' and no intimidation tactic was used on us. We were treated with dignity and respect in a very friendly environment. Carol and Lee

Recall work for Final drive reprogram and Ignition

Service was great. I only downgraded the repair because the new ignition is poorly designed by Chrysler.....they certainly could have done better....the ignition switch is difficult to operate and will ultimately result in a broken key. Service and courtesy at Larry Miller were top notch.

Very,very,good

I had my charging light on the dash come on Sunday 12/27/15. I called Monday and talked to Adrian in service. He told me that they were booked solid until 12/31, but since it was a charging problem, if I could drop the car off and leave it, Marcus would try to get me in. since I live in Sahuarita, I could not get the car up there until Tue afternoon. They got a alternator which fixed the problem, and I was back on the road on New Year's Eve. Great job guys, you all deserve a six star ratingO

Survey received almost eight months after service

Jeep was in for a recall ,been a while since it was in for service do you normally send out surveys months after vehicles are serviced

REpairs

short of sells one problem with service. It do not state the whole story about why I had the tire repaired there. There was a blug, (bump) in the side of the tire also.

Jeep Grand Cherokee 2015

Great experience with the folks at Larry H Miller. They managed to redeem the whole car buying process after my adventures at OTHER dealerships who shall not be named in the Tucson area. They were transparent, honest, and listened to what I was looking for. They then went out of their way to find me the exact vehicle I was looking for at a great price... And I drove off in the GM's Grand Cherokee that evening. If you are in the market for a new vehicle, give Marland and the folks at Larry H. Miller Chrysler Jeep of Tucson a visit.

Wonderful Jeep buying experience!

Gerry Hamilton has been our terrific sales rep for our 4 Jeep purchases....always helping us find what fits our needs and our budget. Jose Arizaga guided us through the loan process and the mound of paperwork with ease. And a special thanks to Mr. Berger, the manager who made sure we had fair pricing so our purchase of our new Jeep Wrangler Freedom edition was possible. This is my fourth purchase from L H Miller and we keep coming back because we are made to feel like family! Thank you all.

Buying a new car

Stop on talking to the sales personnel often to be very knowledgeable which helped me make a decision in purchasing a new vehicle

Good Service

They always give good service and are on time. They washed my truck which I appreciate.

Great deal, even better staff

I have never been treated so well at a dealership. They were willing to work with me and put a lot of effort toward finding me what I wanted and needed. They went out of their way multiple times to help me out. I will only do business with this dealership from here on out.

Car Purchase

We were looking at purchasing a Grand Cherokee. When we walked in a salesman greeted us. The people at this dealership have been very professional and friendly towards both my wife and me.

Great service and friendly atmosphere

Marcus and other service reps are always pleasant . I would recommend this dealership and have used this dealership as primary care for my 2012 Jeep Patriot. Thank you for your helpfulness.

GREAT SERVICE!

This company honors the car business, they keep their word and think on a long term business relationship, l recommend them without hesitate.The service department couldn't be better, my service guy is Robert Mercer and he does a great job always.

William M. Roether

Had a problem, but was worked out and everyone is happy. Thanks.

Jeep Cherokee

Kevin Kennedy was very helpful and not pushy like most dealers. I will definitely be back.

Consistently excellent service!

I always take my 2012 Jeep Wrangler to "Larry Miller's" for "everything." I am consistently pleased with their professional, courteous and fast service. And, Eric McGraw epitomizes the friendly high quality customer service I have always received! Using one of his favorite words...he's "awesome!"

Monday morning breakdown!

As usual everything was taken care of, including getting a rental car for me. A new fuel pump was installed promptly and I was able to pick up my car the same day. Thanks again, Larry Miller.

Excellent Service

Robert Mercer delivery excellent service. Great team! Excellent service and professionalism. People at Larry Miller Jeep are very friendly.

Recall updates, oil change, tire rotation...

Rental car was provided for my convenience while they service my 2015 Jeep which would take most of the day to get completed. The next morning I arrived at the facility and Ben Service Manager went to get my car is washed and cleaned and I was ready to go!

Excellent service

Serviceman Eric was the best..friendly & helpful. Will return when it is time for oil change.

My Town and Country Van Gets Good Service

My town and country van gets good care and maintenance.

Great Service Department

We've had two Chrysler Town and Countrys serviced here over the years, and have always experienced excellent customer service and repairs/service done right the first time. Everyone in the service and the parts departments has always been helpful and friendly. We especially appreciate service advisor Ben Kary's knowledge and caring attitude toward the customer. Thank you Ben!!!te

Excellent service

Ben Kary delivered excellent service assistance! He was very attentive and took the time to explain thoroughly all of the recommended repairs. He was courteous and his repair estimate was spot on.He is an excellent employee and service writer.

Service

When parts come in for the recall you couldn't do please contact me for another appointment.

Larry H. Miller Chrysler Jeep Tucson

We were very satisfied with our last service. After an oil change, we noticed the next day that there was fluid leaking and after calling Eric McGraw at the dealer he was able to get our car in immediatelyto be serviced for a water pump replacement.

LOF and tire rotation

Quick and friendly service. Quality of work outstanding. Thanks John, Eric and the gang.

retired

service was good, had an oil and oil filter change, inspection & car wash, etc.

Peter M. Pappas, customer

Our service man Marcus is the best! Once the service, that you asked for, is finished he lets you know what else should be done. He takes care of your car as if it were his own. This is why my wife and I keep coming back to Larry H. Miller. Once you drive away you do not come back until you need to. Your original repair is done correctly the first time because Marcus makes sure of it.

Oil change

It is hard to get flowery over taking a car in for a periodic oil change. I prefer this dealership over the corner quick lube places. I have more confidence in Larry H. Miller Chrysler. The process goes like clockwork. If there is a problem they take care of it, and you are on your way in a short time.

xxxxx

good service. fast service.good service . fast service

Service Comment

As always....all service conducted was excellent...thank you.Robert S Phillips

routine service

Fast service,appointment and courteous representatives able to answer questions

A review of our experience

This our second purchase from Larry H. Miller Chrysler/Jeep, formally Tucson Chrysler/Jeep. We came back because of our first, first rate experience. Sales & Managerial personnel are always courteous and helpful with answers to our questions Chrysler products are excellent and could have been purchased elsewhere, but we came here because of how we were/are treated.

Review

Use of generic forms must go or must be accurate. Mine stated that the tread depth on my spare was greater than 5/32 or such. How can you check a spare that does not exist? Should have had an N/A. That is my only issue.

Left Cylinder Head Replacement 2012 wrangler

Engine light on at 24K, Left Cylinder Head needed replacement(known design issue covered by Chrysler)Parts ordered, work completed in 2 days. Impressed with the Service Organization!

Service ar Larry Miller Chrysler in Tucson, AZ

Service advisor Ben always takes great care of me when I bring my Town and Country in for service. THANKS BEN!

Good routine maintenance

Oil change and inspection was on time and prompt. Time will tell if the inspection process was successful

Treated with respect

The folks at Larry H. Miller were professional, friendly and courteous. Not once did I feel like they tried to sell me services I did not need. They were timely as well. My car was taken in shortly after my arrival for the services I came for and the work was quick and no hassle. Their facilities are clean and they even have a great little play area for children.

40,000 mile service

Quick and the staff was friendly. All as it should be. Thanks.

Not sure what is being asked

Every I came in contact was pleasant. I did not feel pressure to make a purchase.

Buying A Great Car

A Great Place To Buy A CarSales People Were A Great Help In Getting What We WantedThere Was No HasselDon

Service and Repair

My engine light was comming on now and then. Turns out it was caused by intermitant transmission issues. It is my way of thinking, important systems should be looked at by the manufacturer/dealership because the have the best technical resources and carry the factory correct parts. Anyway Larry H. Miller Jeep of Tucson corrected the problem, and my Service Advisor, Eric McGraw left a nice impression on me because he treated me with great respect and was very polite. When I collected my 2000 Grand Cherokee I left with a feeling that I had made the right decision.

great sales deptment

Tom ingram/ was our sales rep he was awesome thank you Tom /2015

mary keefe

It was a positive experience. The service was fast,friendly. The representative was witty,funny,which enabled us to get through the process. The environment was relaxed,and everyone was very friendly.we felt really good about purchasing a vehicle. The finance department made it very easy for us to get through the paperwork. The entire experience from start to finish was a positive one.. I was recommend my family and friends to buy a vehicle at Larry H Miller Chrysler jeep.

Oil change/uconnect update

Everything was done quickly and efficiently. They had my car done before the estimated time, and everyone was very friendly!

Replace heater hose.

We came in to have the Town and Country checked has a antifreeze smell after driving. Had Marcus look under the hood and diagnosed with a leaky heater hose assembly. We had just moved here from South Dakota good thing it had not leaked on the road. I told Marcus about the chattering when applying the brakes. We got the van in the next day.When they had checked it out the brakes were bad in the back. Marcus was very good about getting back with us on what they had found.

2016 Town & Country Purchase

Our salesman was very cordial and knowledgeable. We found the whole experience quite satisfying. We would recommend this dealership and our salesman to anyone planning to purchase a new car.

Fair and Honest

I always get an honest answer like it or not but that is more than fair. I have all my vehicle serviced here since 2007

Service Department

I managed to get a Saturday appointment at the last minute for an ignition switch problem on my Jeep Liberty. It was discovered that even though they had one in stock, they did not have the housing for the switch (which was cracked). They attempted to put it back together so I could drive it until my part arrived but it didn't work. At 4:00, closing time, Eric McGraw, was still trying to get customers to their vehicles all the while trying to get me a vehicle I could drive until my vehicle could be repaired. He got me a loaner Jeep to use and I was on my way. Great customer service!

business owner

Awesome!! they did a tremendous job! Very efficient.

Great Buying experience

No hassle, no pressure.. a unique and great buying experience for a change. Did most of our transaction via email and went to the dealer to sign final paperwork and pick up our new Jeep. Vince and Jose are the most pleasant people to work with. Thank you!

Service perform on My Jeep.

Great check list of service performed. Received on my e-mail, so I can keep a record of service performed on my vehicle

Superior in everyway

These guys really know how to make the car buying/maintaining process easy. Every time I have gone in for service they have exceeded my expectations.

bought a new Jeep with kowned tranmission problem

Bought a Jeep cherakee sport with a kowned transmission problem and was not tolled of the kown problem.

Larry Miller Jeep Tucson

My wife and I appreciated our experience at Larry Miller Tucson so much from our sales guy Mike to the finance guy Jose that we went back 3 months later and bought another vehicle from them and during this experience I need to give 5 stars to Tommy in the "approval" department. This was over all the "most gentle" car buying experience we've been through. Sorry to say we bought 2 brand new vehicles so we won't need to be back for a long while. If your looking for a great experience go to Larry Miller Tucson 22nd and Pantano ask for Mike Herbst and tell him John and Trish recommended him personally. ........ no joke best experience ever....

My visit to Larry H. Miller Chrysler Jeep Tucson

I was in for an oil change and tire rotation. They got me in right away and right back on the road in no time at all. The staff is very pleasant and answered any questions I had.

Service we recieved

The service representative kept us informed on the progress of the repair.

Great service...second time I've purchased a car

Great experience every time! This is the second car I have purchased from here, and this time I was pleasantly surprised how helpful and courteous every person was, and I went for a simple oil change and left with a new car! Thank you for helping a hard working teacher get a nice vehicle within my budget!

2007 Aspen

service experience was very good, follow up calls were good also, Happy with service, will return!! Car wash was appreciated.

Good experience

They were busy, so the car took all day, but they provided me with a very quick ride home, and even discounted the diagnostic fee since the fix was extremely easy and fast. They were quick to point out which items were required and which were a good idea/could wait, and my adviser Eric was extremely pleasant and great to work with.I'm very satisfied with my service here.

I had a great, no hassle, low pressure experience!

I had a simple request; a no frills car with great gas mileage I could use to commute back and forth from Sierra Vista to Tucson for work. All I required was that it have A/C, a radio, that it be able to handle putting tons of miles on it and be within my price range. I was hoping for a newer vehicle over an older one. My experience at Larry H. Miller was more than I could have hoped for. Not only did I find a car that met my needs, but it exceeded them and the price was very fair. I love the little Kia Forte that I bought and my salesman was one of the best ever. It helps that I know him personally outside of his work (for nearly 30 years). Tom Ingram treated me with respect. Working with their finance office was just as easy. Bo was a good person to work with and got me a better financing rate than I could have hoped for. I don't heave exemplary credit, and we still managed to get my rate to 4.5% (I was expecting around 10%). I am very happy with my purchase and I as long as Tom Ingram is working there I will always work with him to buy my cars.

service

Overall service was excellent and will continue to take my vehicle to Larry Miller.

I do not understand this question????????

I purchased my car from this dealership, since then the service has been outstanding myservice over the last few years has been Marcus. The man sells you what you need no pressure on upsells, I feel him to be a man of integrity.

Service review

I have had my Jeep Grand Cherokee serviced at Larry Miller since buying it there and am completely satisfied. Best service in Tucson!

Service on 2013 Grand Cherokee

I had to replace rear shocks on my vehicle. The experience getting the repair done with Marcus in the Service Department was excellent. I waited for the repair and it was completed quicker than projected.

customer

I was satisfied by the overall appearance of the facilities and sales and serive personnel.

2009 Aspen service

Received access to schedule within 2 business days. Car was diagnosed promptly and an accurate cost estimate was provided. Work was completed on early as I had an afternoon appointment. Completely satisfied with service provided.

Great Experience

I initially went in for an oil change on my 2009 Patriot but since we had been entertaining trading it in, i started looking at cars, Tom Ingram helped me out, had answers to all my questions and steered me to the right vehicle for our needs and budget. It was great experience and I've always had excellent service here.

"A great car buying experience!"

Our car buying experiences has always been daunting. We dreaded the idea of driving to a dealership and playing the car buying game. Larry H. Miller's staff made us feel comfortable with no pressure and no games. We did buy from Larry H. Miller after doing our research and comparing several different models from other dealerships. We felt that we received a reasonable deal and are happy with our purchase.

My new Car

John Huey was our sales person who helped us on our purchase of our new car. He was very helpful and a pleasure to work with. Thank you John Huey and the Larry H Miller Team for making my car buying experience awesome.Anthony and Stephanie Juilianna.

Great fast service!

Took my car in around noon on a Monday, explained that we were trying to drive from Arizona to North Carolina by Thursday night. They took the car right away, first said the car would not be ready until noon the next day but later found out the mechanic stayed late Monday working on the car and it was ready at 7am the next day! Really pleased with the customer service, they were great!!

Jeep Cherokee Limited 2015

Our sales consultant, Gerry Hamilton, was very attentive to what we were looking for in a vehicle and worked at getting us what we needed. He collaborated with Tommy Crawford, the sales manager, who is so knowledgeable and was extremely helpful in helping us choose a terrific Jeep that met most of our wants and definitely met our needs and our budget. Both men did so much to make this purchase understandable, quick and easy. Jose Arizaga, the Finance and Insurance Manager, put us at ease in dealing with the mound of paperwork. His experience and knowledge made this step of the buying process easier to understand. So much is done for the customer to make it a happy vehicle buying experience!! Why would anyone want to go anyplace else but Larry H. Miller? This is our third Jeep purchase and I want to add that the Service Dept. is exceptional... the facility is very neat and clean; service is on-time; and the service techs are considerate with terrific customer service skills!!

A/C Service

Eric McGraw was my service advisor for my July 3rd visit. I came in for routine oil change and asked Eric to service the air conditioning. The servicing was accomplished within a reasonable time-frame and as I drove off, the A/C was working great. However, later that Friday afternoon the A/C began blowing hot air. Of course by that time your service department was closed and you would be closed on 7/4 as well.I emailed, then called Eric on Monday morning and made arrangements to bring my Jeep back in on Monday afternoon. I must admit that I was a bit unhappy that I had to take time off of work on Monday and drive back to you from my work location on I-10 and Cortaro. However, Eric made a splendid recovery with me, your service tech found the problem rather quickly, and I was on my way after an hour of so.I dont know if the secondary problem should have been caught on my first visit, but I do appreciate Erics graciousness and skill in recovering my confidence in your service department.

great service!!!!

Great service. I don't have an appointment scheduled but was accommodated immediately upon arrival. Great dealership!!!

Mr. Donald Lopaze

Excellent experience! The sale person was excellent and we love this vehicle.

"Excellent service"

I took My truck in for routine maintenance,and the customer service was excellent!.My service advisor was Eric McGraw and He goes the extra mile for his customers.(A great asset to Larry H Miller).It makes going to a Dealership a positive experience.

The only dealer service department I will use!!!

Very impressed with your service department. They always kept us updated on the status of our vehicle. Fixed the faulty part and the fact you provided a courtesy car was incredible. Cannot say enough good things about your service department and a big thank you. Marcus will be the only service rep that I will use. Very professional and took care of our vehicle.

Tucson Service

Great maintenance department. John and his crew did good as usual.Thanks Dan

A+++++

Great experience and excellent customer service!!!!

Love these guys!

This place is a top notch place for sales and service! That's why I always recommend them whenever I get asked about my Jeep and I always go back for sales and service even though we live a long way on the other side of town!

Jeep purchase

We did have some miscommunication. I believe it was partly ours and partly the dealership. It was handled in a exemplary fashion and we would highly recommend Larry H Miller dealership to everyone we know

Excellent service and experience!

Excellent service and experience! Eric McGraw was polite, professional, and cordial.

Buyer

My overall experience in buying my new Jeep Patriot was 10+ from the time I walked through the front doors of the lot to the time I left after completing all my new paper work. Mike Herbst is a great salesman, most approachable, very professional, friendly,and honest. He was very patient with me while I made my selection. Bo Daddy, the Financial person, was very quick to get the paperwork done and thorough in explaining all the materials in detail. He was also very personable, professional, and friendly. I most likely will return to LH Miller Chrysler Jeep Tucson, and I have no hesitation in referring friends, family or business colleagues to Mike. Thank you for the opportunity to purchase this great vehicle and I look forward to working with LH Miller Chrysler Jeep Tucson again in the future.Roberta

CUSTOMER EXPERIENCE

When we purchased our 2012 Jeep Patriot, we were highly satisfied with the purchase and the service we received. We sold our 2012 Patriot to our daughter and purchased a new 2014 Jeep Patriot. Our purchase was handled by Sales Rep Ed Barry. Ed did his research to ensure we get what we expected. He made the purchase easy and painless. Our Jeep's service appointments are handled through Service Advisor Marcus and as always, he does a superb job of taking care of our service needs. The product, our 2014 Jeep Patriot, helps make the difference as well. Jeep has manufactured a vehicle that is sound, performs well, and is not expensive. Way to go Jeep, way to Ed, way to go Marcus, way to go Larry H. Miller Chrysler-Jeep of Tucson. Keep up the good work.

Car buying made easy

As car buying experiences go, this one was painless.

Review

It was great although I really would have loved my jeep vacuumed!!

Extremely Satisfied

We now own a 2015 and a 2014 Jeep Cherokee. Love them!! After driving his my husband now realizes why I wouldn't trade him for his Nissan. Thank you for the great vehicles and exceptional service.

jeep patriot

Richard Horace was outstanding! very patient and knowledgable!

Great service

I had a issue with my 2014 Jeep Cherokee Trailhawk. I called early in the morning. I was told to bring it in right away. By the afternoon it was fixed. They did three updates and it now runs very smooth. It was nice having it fixed right the first time and in a timely manor. Robert Mercer kept me updated throughout the day with several emails. Overall it was a very pleasant experience. Everyone I came into contact with in the service department was very curtious and helpful, especially Robert. It's nice working with a dealer that's in the 21st century.

owner

Very professional and courteous, was within time frame stated for repairs. Waiting area clean and comfortable.

Great Service for a difficult problem.

Robert took ownership of the issue from beginning to end which lasted 7 hrs and completed successfully. I was kept fully informed and treated respectfully the entire time. The shuttle service was much appreciated also.

Excellent Service Once Again.

Excellent service as always from the service department at Larry H Miller Chrysler Jeep. Ben Kary had me in and out and handled everything with a top level of professionalism.

Car service

The dealership is clean and friendly. They did all the requested work in the time they estimated and I was happy with the service

Excellant Customer Service

We live 65 minutes one-way from Larry Miller Jeep but we're willing to drive that far because the service is excellent!! We've had many problems with Jim Click but now we'll go to Larry Miller. Very professional, large clean waiting area, very knowledgeable and helpful service reps. The follow-up from Robert Mercer was really great!! Before I would have to call J. Click to get an update on my vehicle. No hassles and excellent work on the vehicle. Thank you!!

Car repair/ air conditioning housing

I am waiting for my service rep Robert Mercer to get back with me, I emailed him on Tuesday June 23 regarding some of the charges on my invoice. I asked about $40 customer supply charge, and the amount of actual time that was spent on my vehicle and the amount of the labor. I feel that, this charge was extremely high.

teasers

I got a new job that was far enough away i needed a newer vehicle. This dealership was so accommodating and friendly. When I explained I was looking for a used car with $0 down and low monthly payments due to no credit, knowing I would end up with a POS they showed me all new and helped me get new. It was so easy. As soon as I got comfy at home with my jeep, they let me know they had jacked my cost up $100.00, and that was after I borrowed money I couldn't afford for $1000.00 down. My bad.When I was leaving the dealership the first time i asked if all was well with the banks. They said they had 2 different banks they belonged to. Of course it's okay. They then told me it wasn't okay a week later. After I had taken it home. After the $100.00 hike they wanted to raise it more or come get it. My new jeep went from $351.32 per month to 469.72 per month. And they somehow dropped the insurance coverages promised. Then I had to have a cosigner. The jeep I fell in love with is something I regret. I thought they understood from the beginning I was unable to go the route I was roped into. Now I feel I am hanging by the noose of that rope.

town and country service

The service personnel were extremely helpful in getting my car towed in to the shop and setting up a rental car for the day. They were very communicative about the cost, their findings and options that were available.

Cherokee recall for computer updates

John (service manager) and Eric (service rep) along with the service techs do an outstanding job and are very customer oriented. Have been using their service department since coming to Arizona, not one complaint. Good job guys.Thanks Dan

Used Auto Purchase

Thank you Larry H. Miller and specifically Gerry Hamilton. To summarize my experience, I met with Gerry and while originally looking at another vehicle initially, he went through their assortment of used vehicles and we came across one I was interested in all in the matter of 15 minutes. I was on my way to work and short on time and without any pressure Gerry worked on the deal for me while I was at work. After work that day I went in and finalized the deal and within 2 hours at the dealership I left with the vehicle and outstanding financing options. With his FANTASTIC customer service, low sales pressure, and keeping his commitment I would definitely recommend Larry H. Miller and Gerry Hamilton to anyone. Thank you everyone that made my purchase so easy!

David

It was the easiest process that I have ever been through purchasing an auto. Chris and Bo were very professional.

Excellent experience!

Everyone at Larry H. Miller was friendly and professional. The whole process of buying my new jeep was made easy and straight forward. There were no games or gimmicks. The way I did business with this dealership is the way it should be done everywhere. I worked specifically with Rick Garner. He was outstanding. I told him what I was looking for, and he went above and beyond to ensure that I got the car that I wanted at a great price. The management staff and other salesmen also provided great customer service and were very professional. I drove from Texas to buy my new car and I'd certainly do it again!

Excellent Service

I purchased my 2013 Jeep Wrangler Sport from Tucson Jeep. This dealership was bought out by Larry H. Miller. I have worked exclusively with Ben Kary, Service Advisor and his work his been exemplary. When ever I need service, I call Ben and he finds a time that is compatible with my needs and is flexible if I have a sudden change of plans.The work is always done well and have had zero problems with any of the work done here.Ben knows his products and advises me on the best ways to maintain my Jeep so I will have trouble free ownership.

Oil change service performed on our Chrysler 300

As usual, no problems, service & personnel were Outstanding

Jeep Wrangler

Richard was a great salesman. Thanks for the great service.

New car purchase

I am still in the process of my transaction at this time, however, the service and I have received so far is second to none.

Car service

They were fast, friendly, and the cost was reasonable.

2007 jeep liberty

Thanks for the quick & early appointment. We appreciate the follow up phone call and the email regarding the repair status. The VIP web site about the vehicle is COOL. Thanks go to. Ben Kary, service representative, and John Brown , manager. Ps John good luck on your Bike Ride. Keep the rubber side down.

2015 Jeep Rubicon Purchase

Bought a 2015 Jeep Rubicon. The Salesperson and the rest of the Team were patient with me and worked through many pricing options before I made my decision.

Another job well done

There is no doubt in my mind that I'm probably one of the pickiest customers you have. I own a 1999 Plymouth Prowler and it's my pride and joy. No one drives it but me and I'm very very particular who I let work on it. There hasn't been anyone allowed to touch it except for the guys at Larry H. Miller Chrysler on 22nd street. They have always met my expectations when it comes to service, care for my prowler and courtesy from the employees. Like it or not you folks have a life long customer. Thank you for everything. Jerry

Service for our Chrysler 300 M (1999)

Replacement of the timing belt was done on time, and below the original estimate.Very satisfied with the total approach to the recommended services and priorities.Thanks, Heinz Hohendorf

AWESOME SERVICE

Called on Saturday morning for availability, was told no problem! In and out of there in no time! Best place in town for an oil change!!!

survey

I had a great experience and god a really good deal

business owner

I brought my car in for a battery light that came on. they had my car in the back checking out the problem. found out it was my alternator and had me back on the road within a couple of hours. great experience.

Very Good Service

Very good service and they even washed my truck...

Great Experience

This was the BEST experience buying a vehicle that I have EVER had!!!

Bought a new 2015 Chrysletr Jeep Pariot on May 1st

Great overall service I received. I like the place it was nice and clean, they provided water, TV, a place to rest and wait.Sales person was very friendly, spoken to be understood, had lots of information on cars, dealer and on anything we would talk about. I enjoyed the time with the sale person I also enjoyed the General manager he was very friendly and helpful.

Rick Gardner

Rick Gardner was very knowledgeable about the jeep. Enjoyed working with him.Robert w Benson

Service Dept.

This was an overall very good experience. Parts were not available for one of two recall no-tices.

Oil Change

What can you say about an oil change. Service was timely, took about half an hour. Greeter was prompt. Waiting area was comfortable.

Service Rep

Great Job! Service Representative very professional and knowledgeable. He provided a detailed explanation of the needed repairs.

Time of service

I was there to have my jeep for a oil change and lube service. The service attendant said he would have me out of there in less than an hour---I was out in 45 minutes. Thanks for meeting the service time.

excellent

The entire facility showed me number one customer care. I definitely recommend Larry H. Miller Chrysler Jeep Tucson at 7800 east 22nd street. Me and my family left the dealership with a good price deal and the car we wanted.

Service for 50,000 mile Chrysler T & C Van

Made appointment, in one day, for 50,000 mile service to my Chrysler Town & Country Van. Received an early show up time at my request, and reviewed with my Service Advisor, Marcus Reif,what I expected, and my time frame. He made good suggestions, and offered cost estimates for the work required. He was able to schedule and complete the work in time for me to make my other commitments for later on that day. Both John Brown, Service Department Manager , and Marcus Reif went out of their way to provide me with an efficient and effective technical job, and my visit there was highlighted by their obvious concern for my having a pleasant and favorable interaction at their Dealership. As a consumer with choices, I am pleased to have been treated so well.

Rating of Service at Larry H. Miller Chrysler Jeep

The service I received at Larry H. Miller Chrysler Jeep in Tucson was exceptional! I had visited a few other car dealers in the area, but none even compared to Larry H. Miller Chrysler Jeep. I felt very well informed the entire time and at no point did I feel pressured into buying anything. The staff did a great job of making everything work for me and their main interest was what I wanted. I love my new 2015 Jeep Patriot and will definitely recommend this dealership to others.

Always good service

Always good service. John the service manager used to be my service tech, and he still always stops to say hello when I am there. Ben has taken care of me lately and has always worked to make my service stops as painless as possible. My 2003 Dodge Ram 1500 still gets comments from other people as being like new!

jeep wrangler

service writer was a very polite and did a good job of helping me thanks

Professional Work

Took my 2008 Grand Cherokee to Service Department for noise in rear power train. Service Rep, Eric McGraw soon informed me that the ring and pinion were bad. Because this failure is rare the parts for this repair are not readily available. The dealership did an outstanding job of locating the necessary parts and got my Jeep running again. Had I not kept my Chrysler Lifetime Limited PowerTrain warranty in force, this would have cost me in excess of $2000.00. Take care of your maintenance items. It pays off!!!

Service Department

Your Service Department is an outstanding department, your service reps are very good at their jobs and very concerned about their customers.

Good Service

Got an oil change and alignment. Seems like they did a good job.

Quick "recall" warranty work

Service Department did a great job of getting me in promptly, keeping me apprised of the status of the repair work/warranty work and got the work done much earlier than they initially predicted. The only issue I have is that when I tried to start the vehicle the next day, it would not show any power in the battery. I initially thought perhaps an interior light had been on but that was not the case. I had to have the car "jumped" and it worked fine (with a couple of alarm "beeps" when on the road) and I had to jump it again after stopping and shutting down the engine. What I finally determined was that the negative terminal connection to the battery was loose. I had to bend the double hook for the cinching part of the terminal connector to get it to tighten up the connection. All is good now. I think the terminal connector design is very poor. The tightening device on the connector does not work well.

Perfect service

The origin of a strange engine sound was quickly identified and removed the same afternoon.The final price was exactly the amount of the estimate. I was treated very friendly.

JUST A SALE!!!!!!!

I can not believe how angry this dealership made me and my family. I went in with my grand daughter because a remote control for the car had broke and I of course wanted a new remote. I went into the dealership and they started a argument with me and would not give me a new remote. I have noticed that after they make a sale they forget about costumer service right away. They take advantage of poor and innocent customers. Please save an argument and do not buy here.

Worth the Trip

My husband and I are very satisfied with this dealership. We traveled quite a distance to visit them and believe it was worth the trip. The employees are friendly, courteous and knowledgeable. We have purchased two vehicles from Larry H Miller in the past 3 years. Checkout their inventory on line and then meet with a sales representative in person. You will be pleased.

Best Dealiership in Tucson ... Larry H. Miller