Larry H. Miller Chrysler Jeep Dodge Riverdale

4.7
Overall Rating

Customer Service: 4.7 Buying Process: 4.6 Quality Of Repair: 4.6 Overall Facilities: 4.8


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Jeep Cherokee

1
Glenn Hill on 11/12/2016

Customer Service: 1.0 Buying Process: 1.0 Overall Facilities: 1.0

Very easy shopping experience. Sales person was very helpful and found the exact vehicle I was looking for.


Bought my Jeep here in 2012.

5
Diane on 11/06/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I would definitely buy again from LHM. The service plan included is awesome. I'm always treated great here, I've never had one problem with this dealership. I've recommended them to friends and family.


Great experience!

5
Leonard Martinez on 11/01/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

No pressure, great experience! Everyone there was very accomodating to our needs. If you need a car, see Tyler. He was extremely helpful. Thanks!


Customer for life!

5
Love my Trailhawk on 10/27/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I have become a lifelong LHM fan. I love buying and driving beautiful vehicles and the experience of buying from LHM in Riverdale has me love the buying process too.Hans Peterson always takes great care of us and I always know that I have not only driven off the lot with the car I love, but also know that I received a fair deal and loyal customer service long after the purchase has been made. Hans is unbelievable knowledgeable, professional and friendly. I can see why he has so many repeat customers.


Got a fair deal and love the Jeep

5
Mark on 10/23/2016

Buying Process: 5.0 Overall Facilities: 5.0

I love the jeep and feel I got a fair deal. Thanks to Hans Peterson for his help.


Great experience!

5
Afgi4life on 10/11/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Job Barber was great to work with! Thanks for an awesome new vehicle.


Best service ever!

5
Mike Beaumont on 10/11/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Our whole overall experience was great. They did a super job of working hard to make sure everything was just right before we came in to sign papers. I would highly recommend these folks to anyone looking to buy a new car.


Safety

5
Mark hamberlain on 10/10/2016

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

The safety inspections was completed quickly and I was able to register my car on site.


Great Dealership

5
NewGrandCherokeeOwner on 10/10/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

They did an awesome job finding me the right vehicle and went to the extent of having it brought from another dealership.


Of what?

5
Gene Sessions on 10/09/2016

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

This is an outstanding dealership, from top to bottom. Troy Bullard runs a great operation.


Stereo install nightmare

2.7
Kerry Carson on 10/03/2016

Customer Service: 1.0 Quality Of Repair: 4.0 Overall Facilities: 3.0

I bought a Jeep, Grand Cherokee from the used LHM lot in Riverdale. The U Connect did not work on the stereo and decided to have it replaced. I was told that I would need to have it replaced by the bigger LHM car lot down the road because they would have to program it. After continually following up to see if my stereo had come in (took a full month) I was told I would have to wait longer because they did not have the correct wires. Finally, I had an appointment to have it installed. I went to drop my Jeep off and the service tech asked if I had the stereo with me. He also told me that I wasn't in the system for an appointment, but would work me in anyway. My first thought was, well maybe he should check to make sure the stereo is in before taking my vehicle. I left the Jeep anyway. Hours went by and no phone call. I tried to call several times, but they NEVER answered the phone. I figured I would call the LHM Used Car lot to see if they would mind trying to figure out what was going on. I was told that of course they couldn't get someone to answer the phone and they went over in person. I was told that the new stereo had been sent back because they only have 7 days to have it installed or would be charged $750. WHY wasn't I told this in in the first place???? I was able to get a recall done, so at least it wasn't a complete waste of time, but now I knew I was going to have to do this all over again. I was told the stereo was ordered AGAIN and it would be in within 3 or 4 days. (Not sure why it took a full month the first time) I did receive a call from a man named Frank after 3 days, like I was told. I made my appointment for the first thing at 8:30am. I had asked if I would be able to drop my vehicle off the night before to make it easier. Frank told me that was fine and that's what I did. Again, he told me about 2 hours. The next day, once again, I never received a phone call. I tried SEVERAL times to get someone on the phone, but I was unsuccessful. At about 10 minutes to the service department closing, I begged the secretary, who answered the phone, if she would mind walking over to see if someone would talk to me. She said that the tech would call me back as soon as he was done with a customer and he realized that it was closing time and needed to speak with me anyway. Again, NO PHONE CALL. I was not able to get my Jeep back and it was there another night. I had no idea if the stereo was ever installed and when I was getting my car back. Thankfully, I didn't have to work the next day. AGAIN, I tried to contact the service department the next morning and no answer. I again begged the secretary to walk over and find out if I could pick up my Jeep. She said my paperwork was in the drawer meaning it was done. Once I got there, I had to wait for a tech to get done with his personal phone call before I was acknowledged. I was told that I owed $504.00. I was told by the used car LHM that this was all included in my loan amount. He told me he would contact the other LHM. At this point, I don't have much hope that this will be taken care of at all. I have never seen such an unorganized place and the customer service is a nightmare. It is pathetic that they NEVER answer the phones or call to update you on your vehicle. Luckily for me, I didn't live too far from the place, but it is still incredibly inconvenient.


Riverdale LHM

5
Vinny LaRocca on 09/24/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Jose & Chris are very professional and friendly. Great guys to work with! I appreciate them taking the time to go over all my options and not just trying to sale me something. They will work with you until you are happy and get the deal made. I highly recommend both these gentlemen in any new vehicle purchase. I love my new Grand Cherokee!! Thanks again guys!!!!


Great business!

5
GTAclass on 09/20/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Worked with Hans to buy a new 2016 Dodge Charger. Honest, informative, helpful, friendly and easy to do business with. The process was streamlined and simple. I had no issues at all and would do business with them again. Thank you!


Great Place to do business with

5
Mel on 09/09/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Everyone was very Courteous and Helpful to me and My wife while buying a new 2017 Jeep Cherokee Trail Hawk. The sales people and the finance manager were outstanding. Great Price and a great deal. No pressure or take over tactics used. Everyone made it a very pleasureble event.Mel and Bev


Dodge and Jeep Cherokee

5
Kellen on 09/07/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Stopped to look at Cherokees and ended up with a Jeep Grand Cherokee trail hawk and a dodge truck thanks to haans


Riverdale Jeep Dealership Review

5
Jesslynn Anderson on 09/06/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Jerry in Riverdale was amazing! He helped me with all of my questions and helped me find a car that fit perfectly for me.


Excellent service

5
Mahdi on 09/04/2016

Customer Service: 5.0 Buying Process: 5.0

I baught an amazing car and drove back home in just my afternoon. Dave did a good job giving us the right info.


Mike's Yellow Jeep

5
Michael Clark on 09/02/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Great experience!I knew what I wanted and I told Trent and he went right to work. In no time at all he found just what I was looking for. No worries. I would recommend this dealership and Trent and his team to anyone looking for a new or used car. Boom! I have a yellow jeep wrangler!Miles of Smiles!


Larry H Miller

5
Jason on 08/27/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

They did not pressure me but instead found a car that worked for my budget.


Dodge Dart GT clutch repair

5
Dave Lake on 08/17/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Great customer service, fast repair. True concern about making sure repairs were done quickly and professionally. Have a Jeep and Dodge and will always go to LHM for all of my car care needs.


Jeep Grand Cherokee

5
Eric on 08/14/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Came looking for a new car. Very laid back atmosphere. Enjoyed buying a new car from this dealership.


Dodge Ram 2500 2016

5
Brady and Shari Mora on 08/13/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

We purchased a new 2016 Dodge Ram 2500 and are very excited to own a Dodge. We have always owned a Ford, but it seems as if Fords quality is going downhill and their prices are going up. Everyone that we know that owns a Dodge seem very satisfied and so we decided to buy one and trade in our Ford 350. The following people helped us in our purchase of a new Dodge Ram and they were awesome!Eli WisdenRyan Ingram (salesman) Pete Wilder (Finance Manager)Please give "kudos" to the above mentioned people.We have bought several vehicles through dealerships and have had past bad experiences. Our experience here was awesome! We were treated great and the paper work process was fast and explained well. We were not rushed or pushed into buying any truck which made the process very relaxing and confident on our part. We were shown a lot of different options and directions that we could go during the "looking" process. We would and will recommend this dealership to everyone we know. The showroom was immaculate. The trucks were well maintained and clean. The bumper to bumper warranty can't be beat. You can see the quality of a Dodge truck. We can't wait for the Dodge experience! Thank you for making this a great experience!


oil change

3.8
reuben on 08/07/2016

Customer Service: 4.0 Buying Process: 3.0 Quality Of Repair: 4.0 Overall Facilities: 4.0

Routine oil change, t old me wait was an hour. But it only took 20 min


Oil Change

4.3
Roger on 08/06/2016

Customer Service: 4.0 Quality Of Repair: 4.0 Overall Facilities: 5.0

They said they'd wash the vehicle but didn't- not very happy with that. The $75 for three oil changes is great.


thanks for the great service

5
mitch mayer on 08/02/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I was just looking at the new Jeeps and the sales person was so nice and professional there was no need to look any further and we were helped out with any other concerns. everyone that we had any contact was lots of help


GREAT Deal. Worked hard for my business

5
JM on 08/02/2016

Buying Process: 5.0 Overall Facilities: 5.0

They worked hard to get my business and give me a great deal!


LHM Riverdale Dealership Review

5
Kurt Stafford on 07/29/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Great service, no pressure and a great experience!


Oil change

5
Susan palfreyman on 07/23/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

The best oil change package on the planet you would be crazy to go anywhere a else .


Terrible Customer service

1
Very Unhappy on 07/21/2016

Customer Service: 1.0 Buying Process: 1.0 Quality Of Repair: 1.0 Overall Facilities: 1.0

Had work done on my daughters truck before she left out of state, told them we wanted it looked over and make sure everything was good. It cost us a lot of money to get things done that they thought needed to be done, said it would be great after fixing these things. Started driving to TX and it broke down in Kansas. They had a Dodge dealer there that worked on it and said that things could have been prevented while it was being fix in UT. We called Riverdale Dodge and tried to talk to the service guy,he would never return calls. When we finally got a hold of him he told us he would read the work orders and get back to us. Never happened!My husband stopped in there and asked to talk to the manager and he told him the story and he had no clue and said that he would look into it and get back to us ASAP. NEVER HAPPENED! I suggest that you go somewhere else this service and customer service is terrible and would think twice taking it here


Ram 1500

5
Greg Daniels on 07/20/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

It was a real smooth process and everyone seemed genuinely to care about the process and our comfort,


Jeep recall

4
Judy on 07/15/2016

Customer Service: 4.0 Quality Of Repair: 4.0 Overall Facilities: 4.0

We were very pleased with Larry H, Miller services, past and present.The staff is very polite and helpful.


Larry H Miller

5
George Hardy on 07/12/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I've gone to Larry H Miller for a newer truck as soon as I walk in the service was great Han and Kelly made me feel like family they a great job on getting me the best deal on my truck I've never had the service before like I did at Larry H Miller thank you very much guys my wife and I love are new truck


Ken Gebs

5
Ken on 06/29/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I had my vehicle in for service and I found the service to be excellent. The dealership is very professional. Zack Burrows is a great writer and very professional. I would recommend this dealership for service or sales purchases. Good overall experience


Best car buying and service experience ever

5
Amy on 06/20/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

This was the best experience I have ever had buying a car! They understood my financial situations and needs and put me into the perfect vehicle a better than advertised price. They even made keeping up the maintenance on my new vehicle easy with the free oil changes and when it did go for the first oil change it was fast and easy. I can not say enough wonderful things about The Larry H Miller staff. I've worked in customer service a very long and this was the best experience I could have hoped for.


Review

4.5
Merlin P. Biorn on 06/20/2016

Customer Service: 5.0 Buying Process: 3.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

We love pour car the Mrs's. When we new a new car, we'll come to see you


Service

5
N Stone on 06/18/2016

Customer Service: 5.0 Overall Facilities: 5.0

Oil change service was completed quickly. Nice lounge area


Amazed at ability for emergency repair.

4
Mark on 06/05/2016

Customer Service: 4.0 Quality Of Repair: 4.0 Overall Facilities: 4.0

My 2013 RAM 3500 gave me a "DEF service by dealer" required within 200 miles on a Friday at 4pm. I was preparing to drive to CA first thing Sunday am for a "could not miss" meeting on Monday. I called this dealer and they said get the truck in first thing. I took the truck in to this shop at 7am Saturday am. They saved the day for me.My truck was repaired that day!


Customer

5
Don Boyce on 06/01/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Dave and Jeff were superior. I would like to have such employees like these guys.


06 Dodge 2500

5
Larry on 06/01/2016

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Quick job on the recall. Made an appointment work was done in two hours


Wonderful truck buying experience!

5
Terry from Ogden on 05/24/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Had a great time buying a new truck from L.H. Miller Riverdale! Everyone was very helpful and answered questions quickly. Knowledgeable staff at every level. Jeremy and Pete get top marks.


awesome service

4.5
Joey Neilson on 05/23/2016

Customer Service: 5.0 Buying Process: 4.0 Quality Of Repair: 5.0 Overall Facilities: 4.0

I was looking for a used car and Ryan Ingrahm was so helpful and nice even though they didn't have the car I was looking for I still had a great experience with Ryan and the staff.


Larry H. Miller Riverdale

5
Shelly Bullard on 05/22/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Great experience! The whole team was very friendly and helpful. I love my new Jeep!


Truck owner

5
Chuck on 05/22/2016

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Came to get a key battery and a knowledgeable service guy heard an unexplained ticking that led to a serious manifold problem. We made an apt and got all the work done under warranty at no cost to me. Truck is running great. Thanks for the professionalism and communication. Things couldn't have gone better, offered to give me a loaner car but wasn't needed. Thanks to the service dept.


Great customer service

5
Geri Muller on 05/21/2016

Customer Service: 5.0 Overall Facilities: 5.0

Loved the personal touches and the friendly people.


Re-balance of tires

5
Kerry Logan on 05/21/2016

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I was returning from having the summer tires mounted and the snow tires removed which resulted in a vibration. Zax Erwin was able to get my vehicle in immediately and soon I was back on my way. Things happen and the error was corrected without issue.


Great Experience

4.7
Sean S on 05/21/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 4.0

Hans Peterson did an awesome Job getting us into vehicle for the right price, The environment was relaxed and we didn't feel pressured into a vehicle as with other dealerships, I would definitely recommend them to others.


Darin Thomas

5
Steve Lopez on 05/19/2016

Customer Service: 5.0

Darin Thomas is a professional quality salesman who is courteous and knowledgeable. Great to know him


Amazing service, very friendly staff

5
Casie on 05/14/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Chris Martinez and Jason Rainey were fantastic to work with very professional and helpful! I love my new car and will definitely be back for a second one! Thanks guys


2016 Jeep Patriot Repairs

5
Cris on 05/13/2016

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Quick, nice and fixed right the first time. 2nd car purchased from the LHM chain and will never use another dealer again! LHM will always be my go to for repairs and vehicle purchases.


Finally got it fixer

5
Dennis L Renz on 05/13/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Since I live 160 miles away took the truck to a local dealer under the direction of Chrysler three times. The problem was never solved. Their attitude seem to be we could care less about you or your truck. Larry H Miller got me a loner from a rental dealer when they did not have one at the dealership when I got there. Problems started the day after I brought the truck home. I owned it for 6 months now 6 months of problems that I believe would have been solved in the first trip at LHM. Problems happen if they are looked into and resolved every thing is good. Kicking the can down the road resolves nothing plus increases the anger every time you run into a resolvable problem that has not been taken care of. Thanks again & again to Jeremy Howe sales. He was my contact who guided me to the people I need to talk to to get this problem resolved. Thinking about a new car truck from LHM talk to Jeremy he won't run and hide if you contact later about something.


Great service

5
Derek Fletcher Fan on 05/12/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Derek Fletcher was my sales person. He did an excellent job in helping me select a vehicle that was in my price range. My next car purchase will be done by him for sure.


2012 Jeep Liberty 4x4 So Happy With My New Jeep!!!

5
Jason on 05/11/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Awesome vehicle buying experience the staff are very knowledgeable and willing to help. Thanks to David Tribe who helped me find the perfect ride for me. It's been along time coming for me to have a really nice vehicle and thanks to Larry H. Miller Dodge Ram of Riverdale and David Tribe I am now the proud owner of a very nice 2012 Jeep Liberty 4x4. I highly recommend them for your next vehicle purchase. David Tribe is the man thanks for hooking me up with my new Jeep!!


Salesman was very knowledgable

0
Pam on 05/10/2016

I wanted to have some questions answered about leasing vs buying a vehicle and one of your salesmen Eric Larsen answered all my questions and concerns. He was very pleasant and knowledgable. I would highly recommend going through him when I am ready to make my next purchase.


Service is great!! Love ryan Ingram

5
Cheri on 05/10/2016

Customer Service: 5.0 Quality Of Repair: 5.0

Very good experience! Ryan ingram helped me with all my questions and told me about the oil changes!! Love larry h miller!!


Very Professional

5
Kayla on 05/10/2016

Customer Service: 5.0

The salesman there, Darin, really took his time with us and very knowledgeable! We will be returning in the future because of the fantastic customer service!


A++ service!!!

5
Josh MacDonald on 05/07/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

We just purchased a 2012 Subaru Legacy from Larry H. Miller in Riverdale and couldn't be happier! Hans and Jose were amazing and did everything in their power to get the right car with the right price for us. We drug them through the ringer during the process and they remained courteous and professional the entire time. If you're in the market for a new or used vehicle, this is the place to visit!


Absolutely Love my JEEP!

5
Debra, JEEP lover! TrailHawk fanatic! on 05/02/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

We went into LHM looking for a new car. We were so impressed by the service that not only did we have no desire to look at any other dealerships, we ended up happily buying twin JEEPS, an Anvil Grey TrailHawk for me, and an Anvil Grey Wrangler for my husband. I must say that after driving/owning many really nice vehicles, these two are our favorite and Hans, our salesperson was a huge part of why we test drove and fell in love with our purchases. We drove away with 100% confidence that we had made the right choice. Over a year later of driving them through all sorts of Utah weather, we couldn't be happier!


Extended Service Agreement Work

5
Peggy Empey on 05/02/2016

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

stopped the check engine light. Only cost me $100.


Found on cars.com

1
Michael on 05/02/2016

Buying Process: 1.0

Found them in a nationwide search through cars.com looking for a plum crazy Dodge Daytona. They had one listed for sale, no price, with instructions to contact. Did so via email and never even had a reply.


120,000 Mile Service

5
Brett on 05/01/2016

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

LHM Riverdale went the extra mile and took great care of my needs.


Recall service

5
Diana Shaw on 04/29/2016

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Recall and service was completed and the service staff was very perfossional


Roland Wise

5
Dolores Mitchell/Roland Wise on 04/23/2016

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I was very satisfied with My service and the politeness of the Employees helping me. I also asked some questions and the were all answered for me. Thank you


Car buying

5
Rob on 04/20/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I have bought three cars from this dealership and every time was a great experience.


Headlight out

2.3
Gary on 04/18/2016

Customer Service: 2.0 Quality Of Repair: 1.0 Overall Facilities: 4.0

My headlight was out and I had already changed the bulb still not working. I took it in to the dealership and it worked initially when I picked it up but stopped working shortly after. I tried to call my service rep and left several messages with not response. I finally called someone else and got the truck back in. After having it for a day they still could not figure out the problem. I needed my truck for the weekend so I picked it up and they said they would call me once they found the answer the following week. It's been two weeks with no phone call. Come on it's a headlight. This should be a simple fix!


Passenger Seat Belt False Indication Of Empty Seat

5
Kerry Logan on 04/13/2016

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Very good troubleshooting of a an intermittent issue. It appears to be solved.


Jerry Gallegos

5
Kathleen Strebel on 04/09/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Jerry Gallegos was the car salesman and he was great.


Mango Tango Cherokee

4
Roger Merkley on 04/02/2016

Buying Process: 5.0 Overall Facilities: 3.0

Our sales agents, David Tribe and Jon Barber were great to work with. They made choosing the right vehicle (we test drove several) that fit our needs very easy. They demonstrated all of the features and answered our questions with knowledge and a good understanding of how everything works. They found the specific vehicle we wanted at a separate location and had it to us as soon as possible. The overall buying process was probably the best we've experienced when buying a new automobile. The only negative to our visit to the LHM showroom is that the bathroom facilities were dimly lit and needed servicing.


Love my car!! Love Larry H Miller Riverdale

5
Heidi Moss on 03/31/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Amazing experience!! Ryan Ingram is a great salesperson .


New car buying

5
Teresa on 03/30/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Ryan was excellent to work with. He was patient and and explained things very well. Made the whole car experience more enjoyable.


New vehicle purchase

5
Grogz on 03/28/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Great service. Everyone was very helpful and the negotiation process was painless. We worked a deal in record time and I was off the lot with exactly what I wanted.


AWESOME friendly service!

5
Josh on 03/25/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I purchased a 2014 Ford Fusion from them today and I was VERY happy and impressed with the service that Ryan, Hans, and Chris offered my wife and I. I looked for several months online for the best deal on a Fusion and this was one of the BEST deals i found. They were very helpful over the phone to answer my questions before i even made the hour trip to visit them. I was treated with respect and felt that they were all very personable and honest with me about the car and the sell. I would ABSOLUTELY recommend Larry H Miller to my friends and Family. It was the BEST car buying experience that i have ever had. I will do business here again!


Oil Change / Tire rotation

5
Darin Lowe on 03/24/2016

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Fast, friendly & clean. Very professional.(dealership)(Survey) I don't mind taking quick surveys - but it is very irritating when the survey program keeps making me go back to add more review items or length of written review. So here is a review of the reviewing program - I won't complete one again if it is not quick, simple and flexible to MY time and what I care to provide.


Jeep Cherokee repair

5
Lois Elwell on 03/20/2016

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Just needed to have the update on the transmission done. Took about 2 hours to get it all done. Nice clean place to wait, kept up on what was happening. This company really knows how to treat their customers.


Larry H Miller Chrylser Jeep Dodge Ram Riverdale

5
Amy Olinger on 03/18/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Bar none the very best car buying experience I have ever had. In 20 plus years of buying cars I have never been happier with a dealership. Tyler was amazing. He got us the best possible deal I could have hoped for. He found a us a vehicle to that total met our needs at a price I could afford. As I was just coming off a bankruptcy he really understood my needs and situation and made this the fastest most painless car buying experience I could have dreamed of. I will never buy a car through anyone else.


Business Development

4.3
Bob Jolley on 03/17/2016

Customer Service: 4.0 Quality Of Repair: 4.0 Overall Facilities: 5.0

Had my car in early and was out in less than 1 hour for regular routine service. The staff was very attentive and timely in completing the necessary regular service.


Service my truck

5
John Harrison on 03/09/2016

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Larry H. Miller is the only place that works on my vehicle.


Oil change servicing and recall parts replaced

4.5
Leanna Ballard on 02/27/2016

Customer Service: 4.0 Overall Facilities: 5.0

Servicing was completed quickly and efficiently, with oil change and two recall parts replaced.


Jeep bought from JERRY

5
TY Lowder on 02/26/2016

Customer Service: 5.0 Buying Process: 5.0

Jerry was friendly, asked what we were looking for. Found just what we were looking for, and insure my son understood the entire process of buying a new car. The finance person was helpful. If you are looking for a new JEEP go see JERRY...


Great experience

5
Rick V. on 02/24/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I have had a great experience working with LHM Riverdale. My first purchase [Ram Big Horn] in November 2015 went smoothly from start to finish. Josh, the salesperson was knowledgeable, friendly and listened to me and respected any doubts I expressed. The finance department arranged a great price and then went out of their way to meet my needs for payment. I was so impressed by the whole experience that when I decided to purchase a Cherokee in December '15, there was no question as to where I would go and to which sales team I would work with. The Service department has been great with follow up and relearning some of the computer software for us. Thanks Josh and LHM team


SATISFIED!!

5
Shawny Ingram on 02/17/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Larry Miller Chrylser, Jeep, and Dodge is where I service all of my vehicles. I have had a great experience each visit!! I normally work with Zack Burrows. Very knowledgeable, and customer service is second to none.


Dead batteries

5
Dominic Moscarelli on 02/14/2016

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Brought my truck in for battery issue and they diagnosed it and replaced batteries


Great job, team LHM Riverdale!

5
Mark Mitchell on 02/06/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

It was so refreshing to meet with a salesperson, Jon Barber, the general manager, Troy Bullard, and a business manager, Chris Martinez, that made the lease of a new Ram truck a pleasant experience. I know that is not common to hear about buying or leasing a vehicle, but the staff at LHM Riverdale just have a different approach, and we love it. Jon was even willing to come in on his day off to meet with us, if we needed. Jon and Troy took the time to understand what we wanted, to go through every option that we were interested in, and to take a "no pressure" approach to the experience. Jon made sure we saw as many different options as we wanted. He even brought different vehicles into the delivery bay where we could really look over each one. They went to bat for us with financing options as well. Having done research ahead of time, I know we were treated very fairly. Chris walked us through the financing and purchasing options. He, too, took the time to describe the whole process and offer insight into offerings we may be interested in. Thanks to Troy and the LHM Riverdale Utah staff for running a fantastic operation and making the buying and leasing process enjoyable.


Larry h Miller riverdale Utah

5
Mike on 02/06/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I would recommend buying a car from Larry h Miller in riverdale Utah.They were so helpful in getting my family the best car ever


Review

5
Shawnie colohan on 01/02/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Eric Larsen helped us and was AWESOME! We would buy from him again anytime!


2014 Dodge Ram 1500

5
Curt martin on 12/24/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Great job. Great service always stand behind there products and service!!!!!


mister

5
roger bell on 12/23/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

restored the quality of my cheap plastic headlights from Chrysler


Jeep Patriot

5
Cristian on 12/21/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Great experience! Hans and the entire sales team were fantastic! Will recommend everyone who's buying a car to Larry H. Miller in Riverdale!


Oil Change, filter, air filter

5
Carl Jensen on 12/20/2015

Customer Service: 5.0 Quality Of Repair: 5.0

The service was preformed in a timely manner. I left my truck overnight which was convenient for me and the called me the next morning to let me know it was done. I really appreciated it. Thanks


Buying a vehicle

4.2
Bruce Arbogast on 12/11/2015

Customer Service: 4.0 Buying Process: 4.0 Quality Of Repair: 5.0 Overall Facilities: 4.0

Tyler Walton was a huge help and made the experience very easy.


tender loving care

4
love my ride on 12/11/2015

Customer Service: 4.0 Quality Of Repair: 4.0 Overall Facilities: 4.0

service done in a timely manner with recommendations to keep an eye on to maintain the life of your car


Service Department

5
Christie Jensen on 12/03/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

The Service Writer Kevin kept in constant contact with me so I knew what was happening and when my vehicle would be done.


Friendly staff

5
James on 11/25/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Very friendly and courteous staff. Great waiting area.


Very Pleased!

5
Terry McMurdo on 11/20/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Whow! The three members of your team I dealt with on this vehicle purchase. Justin Booth in internet sales, Jon Barber in sales and Pete Wilder in finance, are all top notch professionals. Just a few adjectives I would use to best describe their performance are superb, professional, competent knowledgeable etc. I could go on, but you get the idea. I got a great truck and am very pleased with the purchase. This crew at Larry Miller's store in Riverdale, UT are the best.


repairs

5
Kris Palmer on 11/19/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I was really worried as my car is only 9 months old and when it wouldn't start I was upset. When I called they immediately gave me the towing companies number and to tell them to get it right in. This happened and when I got there about an hour and a half later then car was done and ready to go so repairs were done very quickly. They put my car in front of everything to remedy the problem. Very impressive and thanks for a job well done.


Car Purchase

5
Brian Berrong on 11/16/2015

Customer Service: 5.0 Buying Process: 5.0

I was satisfied with my service. But not with this survey. I made a promise to the salesman that I'd fill this out and I'm an honest person. Gave my word so I'm doing it. However this typing part is not what I had in mind. I'm fine checking boxes, but this took more time than I cared to spend. Maybe you should change this part.


New Truck Purchase

5
Corey on 11/14/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Bought a new truck, it was a good experience, the paperwork went smooth and I feel we were treated fairly with our trade and on the price of the truck. The salesman and the finance manager were courteous and we are happy with the overall process


Truck Recalls

5
Starla Taylor on 11/05/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I came in for my appointment and was helped immediately. I was told there were two recalls on my truck and they were taking care of both of them for me. They also said I could use my MOPAR there as well. I was happy that they were quick and friendly!


great experience

4.7
zach on 11/02/2015

Customer Service: 5.0 Buying Process: 4.0 Overall Facilities: 5.0

Great place. Dealers are friendly and they arent pushy.


2015 Jeep Wrangler Sport for daughter

5
J Hanna on 10/31/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

10s across the board. Kent at Riverdale was a fantastic salesman. Was only looking and drove off the lot with a brand new Jeep! Superb knowledge, friendly, and social. Great finance department. We had a number in mind and they met our expectations. Thank you Larry H. Miller Jeep Dodge Ram Riverdale!


Car Serviced

5
Lu Jones on 10/26/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Kevin is the best service manager I have ever dealt with!!!!!


Great Service

5
Jorge on 10/16/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Great customer service, Zack Burrows was in top of all Recalls and repairs due.


New 3500 truck buying

5
JD on 10/16/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Great truck buying experience, this is the second time I have bought a vehicle from this place.


A+ For Riverdale LHM Dealership

5
David on 10/12/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Thank you, LHM!Our salesman had no problem breaking everything down for us, the itemized sale, costs, percentages, and I never felt like I was getting taking advantage of. This is my fourth vehicle, but it's the first time I felt like I got a good deal on one. Thank you so much for your business!


My new car experience

5
Lorenzo on 10/11/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I really appreciate the non pressure attitude and the no constant back and forth for price ing.Very honest friendly and family feeling atmosphere. Very good sales people and they work together to help each other if they don't know the answer.


Zach B is the best

5
Doug on 10/09/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Zach Burrows has been taking care of my cars for many years. He is the reason I go back to Larry Miller Dodge.


Larry h Miller riverdale

5
Dave Hardman on 10/09/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Superior service and great people to work with - wouldn't go anywhere else! They gave me a great deal and I went with the lease option and am completely satisfied with my choice.


Buying my new truck

5
Paul Stetler on 10/04/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I really enjoyed working with Hans, Ryan and Jon during the process of buying my new truck. They were fun to work with and acted very professional at the same time. They made me an offer that I couldn't refuse. I appreciated Jon showing me the different features of the truck. He was extremely helpful and very knowledgeable of how the truck operated. It was a very good experience buying from Larry H. Miller of Riverdale. . Because of these three gentlemen, I would buy another vehicle from this same dealership. .


My Experience

5
Vicki Meeds on 10/02/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

The salesman and finance person were pleasant and helpful. My salesman was great to answer my questions and found the jeep I wanted.


Larry H Miller Riverdale

5
Les Torres on 10/02/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Thank you Jon Barber and Chris Martinez of Larry H Miller (Riverdale). For all that youdid in helping me select and finance my 2016 Jeep Cherokee. Jon Barber was ourmain sales person, and he was very professional and knowledgable and asked allright questions. Jon does a great job and I'm sure if I ever need another vehicle I wouldnot hesitate going back to him. I would also like to again thank Mr Chris Martinez the sales mgr in getting me the lowest interest rate. Chris really seems to care and isvery professional. He makes you feel like family. I was very impressed with thesetwo men, and if you want a great car buying experience you need to visit Larry H MillerRiverdale.Very satisfied customerMr Torres


Great Dealership and Salesperson!

5
Kathleen Hudson on 09/23/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

We had a great experience. My husband and I recommend Larry H. Miller and Tyler Walton very highly.


Great Experience

5
Jordan Botez on 09/02/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

We had an amazing experience. Our salesman was very respectful and he didn't make me feel bad if we couldn't do something. In fact he went and made it work for us. I would recommend him as well as the dealership to anyone. Needless to say we're very happy with the overall experience of buying a new car. Thank you.


garth conley

5
garth conley on 08/30/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

very professional, knowledgeable and a good fair deal


2014 Jeep Cherokee service

5
Linda & Perry on 08/24/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

The service was really good and were treated VERY well by all.


Efficient and effective!

5
Birdie B on 08/24/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I received great service on my Jeep Grand Cherokee that was completed in a timely manner. I appreciate their suggestion for additional attention to my vehicle related to the service I requested. I would recommend this service provider to all my neighbors.


Great customer service!

5
Kay Seamons on 08/20/2015

Customer Service: 5.0 Overall Facilities: 5.0

As always, the customer service was excellent! All members of the service department staff were professional, courteous, and efficient. The facilities were comfortable to wait in, although my wait time was really not very long. I appreciate that I have the comfort of having my car well taken care of whenever I need maintenance!


Chrysler 300C

5
DeVon Hammer on 08/15/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Service was great. JOHN BARBER my sales guy was wonderful.


seemed like the diagnostic had gone up in price

5
Mark on 08/12/2015

Customer Service: 5.0 Overall Facilities: 5.0

seemed like the price for the diagnostic had gone up since last time and that the repair recommendation was just to put new parts in rather than try to fix or repair. Overall things were friendly and low pressure but didn't feel like i was given a reasonable solution for the car i brought in.


Great experience

5
Mark Brian on 08/12/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Tyler was great! He was very friendly and knows his stuff. No pressure, just a casual experience.


You have a great dealership.

5
Guy on 08/11/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Always enjoy stopping by for service because I know everything will be taken care to my satisfaction.


Service department outstanding!

5
Aaron Shepherd on 08/10/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

The service department always takes excellent care of us! They go above and beyond each time I'm there.


Arlene F Brown

5
Arlene F Brown on 08/08/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

It took 3 weeks to get in. When I called, I got routed from Sales to Service several days in a row. At Service an automated voice mail came on asking me to leave my name, phone number and what I needed for a return call. The return call never came. I called again on July 27th and got Kevin, I think. Then I got an appointment for service. When I finally got in for service, the Customer Service was great. Before that, NO.


Truck Buying Experience

5
Les on 08/02/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

They Service department is as good as you can find. Attention to detail, caring for your needs and problems. I would not go anywhere else. Truck buying experience was just as great. Thanks LHM Riverdale.


Larry Miller Dodge Service

5
Lorna on 07/17/2015

Customer Service: 5.0 Overall Facilities: 5.0

I love to get my car serviced here. They are always so nice, the waiting area is great and has a place to set up my laptop (they even have free coffee and popcorn) Plus my car is always freshly washed and beautiful when I get it back.


MRS SANDRA ZIEGENHORN

5
SANDI Z. on 07/16/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I LOVED HOW KEVIN (SERVICE PERSON) MADE MULTIPLE CALLS TO ME, WAS PERSONABLE, AND KEPT ME INFORMED AND UPDATED FREQUENTLY. I DID NOT NEED TO INITATE THE PHONE CALL: AND IF I HAD TO LEAVE A PHONE MESSAGE, HE PROMPTLY RETURNED THE CALL; WHICH WAS A DELIGHTFUL EXPERIENCE. THE TRUCK RUNS GREAT! IT IS GRAFTIFYING TO ME THAT THERE IS A DODGE DEALERSHIP THAT HAS GREAT SERVICE AND CUSTOMER AWARENESS. PLEASE FORWARD TO HEADQUARTERS.


Retired U.S. Army Sergeant Major

5
darrell w. shaw on 07/07/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Nothing at this time. Very seriously considering buying a 2016 Chrysler 300 C, however, the stats are not out yet. Will wait for them to see what the new 300 C has to offer and what kind of a GOOD deal L.H. Miller, Riverdale can do for me.


Oil change

5
Mark on 07/06/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Great service! In and out! Love the shuttle option for longer repairs!


Air Conditioning Repair

5
Diana on 07/06/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Service staff and tech were great and informative, work was started and finished ahead of schedule and is working great again.


Oil Change Service

5
Doug Woodbury on 07/05/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Nice oil change. I appreciated the nice car wash too!


Great Service

5
Tom Hooker on 06/30/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

On time, very knowledgeable, anxious to do the job right and being really great individuals.


2012 Rubicon

5
Alan Ferner on 06/27/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Outstanding Service. I have always been totally satisfied whenever I bring a Vehicle in to Larry Miller Riverdale.


Recall work & oil change

5
Mike Denison on 06/18/2015

Quality Of Repair: 5.0 Overall Facilities: 5.0

Once again I've used the service department at LHM Riverdale and again very impressed with the courteous, knowledge staff. Kudos goes out to Zack Burrows for keeping me informed on the upcoming recalls on my Challenger. Thru the years I've used all their departments and have always been given excellent service. Your team is top notch. WMD


Bill Bradshaw

5
Bill Bradshaw on 06/12/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Your people were he best people persons I have ever met at a dealership. The perfect environment for my personality. Not hovering like a bunch of hungry Vultures. The Floor Manager made sure I had help when I was ready to speak to a salesmen. The Sales people were very knowledgeable. Mush more than the people at other dealerships I had visited while gathering knowledge about the jeep I wanted. The finance team was very personable and very well prepared to handle the paperwork in a timely manner. The detail team had the jeep very clean and ready to go.All in all, I would definitely recommend my friends to buy there.The only down side,,,,,, the coffee sucks!!!!!


Engine replacement

5
A Hartle on 06/08/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I had to have my engine replaced in my '06 Chrysler 300c. Kevin, in the service department, was very helpful and concise in his explanation of what the damage was and how it would be replaced. The customer service was excellent and extreme effort was made to make the repair as quickly as possible from the mechanic. I was treated honestly and will return. Thank you!!


Donell Vincent

5
Donell Vincent on 06/04/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I was looking to get a car and I loved the people there. They did everything they could to help me to get the car of my dreams thanks! Larry h miller's in Riverdale UT Kent N.


sATISFIED BUYER

5
Kent,Chris,Brett on 06/02/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Very pleased with the Larry Miller staff and dealership staff. THANK YOU.


recall

5
stacey on 05/31/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Came in for recall part was in and out quickly. On a Saturday!


Great Job!!!

5
Shane & Cathi on 05/26/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Great experience....The sales staff was just terrific...The Management team was all about providing great customer service & The F&I guy was not pushy at all!!! Thanks guys!!!!


We had a great experience!

5
Happy in Roy on 05/22/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

We had purchased a vehicle here only six months ago, but life circumstances changed and the payment became burdensome. We still needed most of the same features though. Still we brought back our vehicle and said what can you do for us? Friendly salespeople went straight to work on our problem and we took several test drives. Vehicles were a little less luxurious, but we were able to get all the features we needed, because they even installed the only one not on the vehicles we drove! "What would it take to make this your new vehicle?" they asked."Just this one more thing." "So what if we installed that for you?" "Sold!!"We got everything we needed, including the lower payment. Thanks, guys, for our little miracle!


great service center

4.5
misty swertfeger on 05/21/2015

Customer Service: 5.0 Buying Process: 4.0 Quality Of Repair: 5.0 Overall Facilities: 4.0

Great guys in service department always helpful, fast and friendly


Great buying experience

5
Timothy on 05/20/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Jon Barber gave us a great new car buying experience


Not appreciated as a customer

2.3
J.J on 05/16/2015

Customer Service: 1.0 Buying Process: 1.0 Overall Facilities: 5.0

I was very disappointed with my experience. I called to get as much information as I could about a specific car. However they could not provide me with all the information unless I came in which I did. After test driving the vehicle we went over numbers with the salesman. The price was $1,744.00 more than our planned budget. However because we really wanted the vehicle we decided to raise our budget $1,000 leaving $744 more than we could afford. The salesman was denied approval from his boss to except our highest offer. We were actually told " We cannot lower the price of the car not even by $1.00". I was taken back by the fact that they just let us walk out of there over an amount like that especially after knowing our budget and knowing how much we came up in order to try and get this vehicle. Unfortunately I would not recommend this place to my friends or family. It is not a friendly or family based business. It's obvious they don't care about people but about how much money they can make.


Great Deal

5
Grant Schmidt on 04/20/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Great Dealership they did a great job. Gave me my space to make my decision on my car. The whole process was very simple and easy. I will be buying from them again in the Future.ThanksGrant Schmidt


Our 2013 Dodge Ram 1500

5
Francis Lawler on 04/20/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

The sales reps were friendly, non pressure, knowledgeable and very honest in our opinion.


Larry Leckenby

5
Larry Leckenby on 04/19/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Very happy in how fast they got me into my truck and have the paper work done fast


saftey recall dodge ram 2500 1996

5
Phillip Sitterud on 04/09/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Thanks for the great service!My truck is running better than ever now, again thanks had a recall done truck is 23 years old,mechanic pete and service mang. sales were great! Phil Sitterud


My New Car

5
Don Cox on 04/08/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

The people that we worked with were very courteous and helpful.


Happy with LHM

5
Mike D. on 04/08/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Over the years I've used all the Departments at LHM and have been completely satisfied with the service. Recently I brought my car in for warranty work, Zack Burrows completed the service and answered my questions in a courteous and professional manner.I know I can be confident that my vehicle will be well maintained by the best. Thanks Mike D.


2015 300C

5
DeVon Hammer on 04/08/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I knew what I wanted, had the true care price and financing approved. Walked in to meet Jon Barber who I talked with on the phone a couple of months earlier. Jon took care of me and I am as happy as could be in my new car.


Absolutely the worst customer service

1
David on 04/07/2015

Customer Service: 1.0

My vehicle has a recall on it so I contacted LHM Riverdale and spoke to a lady in services, she may have been the receptionist I can't remember. When I inquired about the recall on my vehicle she started off great, but when the part wasn't in and she said to call back in a month I let her know that wouldn't work because without this part being fixed it could lead to serious injury or death. She rudely said to contact Chrysler about the issue then. I am in the market for a new vehicle and I'll let you know that I WILL NOT use Larry H Miller because of her. You can thank that lady for losing out on a sale of a new vehicle.


Our Experience

5
R. Alexander on 04/02/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Our experience with Larry H. Miller Chrysler Jeep Dodge Ram of Riverdale was fantastic. John Barber was great to work with as was the General Manager, Troy Bullard. These guys rock!


Excellent Car Purchase Experience

5
Happy Car Buyer on 04/02/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Had a great experience purchasing from Larry H. Miller Jeep in Riverdale!


oil change

5
bryce wendt on 04/02/2015

Customer Service: 5.0 Overall Facilities: 5.0

got an oil change and they did it quickly and effeciently. The car runs just fine and i have no complaints with the service.


Recall notice

5
Rose on 03/26/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Went in for a recall notice. They were very kind and professional and had the problem fixed quickly.


Jeep Wrangler Rubicon 2012

5
Stephanie Berghout on 03/20/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I was impressed with the customer service. All employees were friendly and welcoming!


thank you

5
Tina on 03/18/2015

Customer Service: 5.0 Overall Facilities: 5.0

First time visit....I will return as needed.Staff was pleasant and informative and the complimentary coffee & popcorn is a reminder of my favorite tire store....Les Schwab. Thank you.


review

3
Dinah Novy on 03/17/2015

Customer Service: 3.0 Overall Facilities: 3.0

I went in for a recall notice and other than some very loud and raucous music playing on the sales floor, it was pleasant.


Retired

5
Kent Bachman on 03/13/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Prompt and helpful. I had a lift problem on rear of vehicle that was evaluated by the service staff and they found that it needed to be replaced and the service staff removed and replaced the broken part to our satisfaction. The vehicle was serviced in a short period of time.


Great Dealership

5
Blaze13 on 03/12/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I have bought two vehicles here. I have all maintenance done here. I have also bought several accessories from here. Excellent service in all aspects. Probably will never go any place else for anything.


Great Place to do Business With

5
Gina on 03/12/2015

Customer Service: 5.0 Overall Facilities: 5.0

I never expected my car to be washed after an oil change but that was very appreciated. Easy getting my car in too for an appt. One qualm; I had my sunroof up in a venting position when I pulled it in and my car was washed without closing it. No water was inside my car though so I was lucky. Thank you for being so courteous.


Recent Oil Change Service

5
Joseph L Chesser on 03/11/2015

Customer Service: 5.0 Overall Facilities: 5.0

As in the past, this experience was exceptional. I was in and out in an acceptable amount of time. The facility was clean & the service personnel were courteous.


My car

5
Jessica Pilkington on 03/11/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Tyler was amazing. He was very very helpful. He worked hard to get me the best deal possible


New Jeep Wrangler

5
Red on 03/10/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I was referred by Morgan Hansen To go talk with Tyler Walton about a new Jeep Wrangler. Met with Tyler and from the start he gave me some options and did not pressure me at all. Thought about it for a few months and decided to go back and talk with Tyler some more and was treated really good and my family and I felt good about the purchase of our new Jeep Wrangler It was a great experance. Thanks Morgan and Tyler


Great dealership

5
Ed Keller on 03/07/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Great dealership. Buying and service aer excelent.


RAM 3500 owner

5
Mike soule on 03/05/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

LHM to work with in Riverdale, UT was get my service excellent to work with from the sales staff to service. They have always worked with me to get me in and worked around my schedule for my service.


Great Customer service!

5
Alonzo on 02/27/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

had a really smooth and comfortable experience while buying this car. I would recommend Larry H Miller Riverdale to all my friends and family!


Car purchase

5
Ruby Sadler on 02/25/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I'm very pleased with my car purchase. The staff was very knowledgeable and helpful. The fac


customer

5
dave Stanger on 02/24/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I was very pleased with the salesman. I told him I wasn't buying a car but getting our car serviced. I was curious about a new car on the showroom floor. He answered my questions. He then showed me where I would be on costs I felt I couldn't afford not to buy the new Jeep


Review

5
Gary Bland on 02/22/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I don't appreciate getting these "reviews" every time I go to your dealership.


Great Experience

5
Brad Linder on 02/19/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

After a horrible experience at LHM dealerships over 10 years ago, I swore I would never go back. Reluctantly based on area pricing and incentives for the new cars on their lot, I went in. I am so glad that I did, I had the best car buying experience I have ever had. I left feeling like my time was valued even though they were slammed, and that I got a great deal on my new car. My salesman Ryan Ingram was amazing. Truly he is an asset to the LHM team as he unknowingly has turned my whole perspective of car buying and LHM auto group around. I also really appreciated that I didn't feel all of the car sales tactics that we have all become so accustomed too; I didn't feel any pressure to buy at all, I didn't have to "meet his manager". I also wasn't passed around from salesman to salesman I started and finished my deal with Ryan something I truly appreciate. Either the flow of the business has changed in the LHM group as a whole, or they have a great team working at the Riverdale that has it figured out.


oil change

5
jake cawley on 02/18/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Good service and like getting my service done by Larry Miller and would recommend it to people I know thank you


Good experience

4
Jim on 02/18/2015

Customer Service: 4.0 Buying Process: 4.0 Overall Facilities: 4.0

Not too pushy and didn't try to add to the agreed price.


Great Buying Experience!

5
Robert Ogden on 02/16/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

John was extremely helpful in getting our car purchased. He walked us through the process and there wasn't any pressure at all. Most dealers are pushy and trying to get you into a car on their terms and not your terms. Completely opposite at LHM Riverdale. Pete in the financing department found us a great rate and explained all the options in financing so you didn't feel like there was a "Gotcha" waiting at the end. If you want a new car, stop buy and ask for John.


New Truck Purchase

5
Jim Belford on 02/16/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Great buying experience from sales to finance closing the deal. They actually confined me to buy a less expensive vehicle to get me in the right truck for my needs! Very satisfied.


work done in serv dept.

5
andy tilby on 02/16/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

need recall done,was taken care of in good time, will use them again, thanks andy.


service review

4.7
#happynana on 02/10/2015

Customer Service: 4.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Great service dept! I will only take my vehicles to the Ogden shop for service.


Rating for car service appointment

5
Connied Westfsahl on 02/09/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I took my car in for a 27-point inspection and the experience was completing satisfying. The service was courteous and very efficient. The experience was very helpful. Thanks


Jeep repair

4.3
Jt on 02/06/2015

Customer Service: 3.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Casey was great! Very pleasant and helpful.I gave customer service 3 stars because upon arriving, two employees did not look upFrom their computers to acknowledge me for at least 3 minutes. I asked for Casey andThe employee said he's over there and pointed to another cubicle. It just felt very Unwelcoming and impersonal.


Review for service on my Saturn Vue

5
Aaron Shepherd on 02/05/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Zak Erwin does a great job and always takes good care of us.


Service experience

5
Reid on 02/04/2015

Customer Service: 5.0 Overall Facilities: 5.0

We always have an excellent service experience. We never have to wait when we make an appointment. Service technicians are friendly and gladly answer any questions we have. We would highly recommend Larry H Miller for purchasing a car, and having them service or repair your vehicle.


Super Service!!!

4
Mindi Sanders on 02/04/2015

Customer Service: 4.0 Quality Of Repair: 4.0 Overall Facilities: 4.0

They squeezed me in without an appointment...and fixed my car so that I could go back to work the next day. Never again will I listen to people say "Never take your car to the dealer, cuz they will charge you an arm and a leg." I was very happy with the service, price and quick manner in which they resolved my issues. Thank you so very much!!!


Dodge Dart 2015

5
Christine Stewart on 02/02/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I really enjoyed my salesman he wasn't to pushy, and he wasn't to uptight! I think he was very helpful and eager to please. I didn't leave feeling like I had just made a big mistake, I left with peace of mind. the finance man was very helpful as well>


Dodge Truck

5
Sanzone on 01/30/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Have loved the service center at this location for many years. Made a new truck purchase and was equally pleased with their customer service.


I will come again.

5
Zack Sexton on 01/30/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I was very happy with the service given and the waiting area.


New car buy

5
Dell Henrie on 01/29/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Like the way they treated me with no pushing to buy.


oil change for my sebring

4.5
Corissa Handy on 01/28/2015

Customer Service: 5.0 Overall Facilities: 4.0

Really nice people, bought the oil change package, and excited to come back and get my next one in May.


Good service

5
Jeff on 01/24/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Overall a good experience. I would suggest not making these reviews a pain. I am a man of few words and you want 50 for this. I was satisfied with the oil change. Hard thing to go wrong on, but am planning to use you in the future.


Mr. Craig W.

5
Craig W. on 01/21/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I brought my new truck in for some minor adjustments to the front end (pulling to the right) and was greeted promptly and with great enthusiasm from the service crew. They took care of the problem in a timely manner and I was treated with utmost respect. The crew there made me feel important and appreciated. I thoroughly enjoyed my experience there and will be coming here for any of my service needs in the future. I've never experienced such a positive experience from an dealership service department before. What a breath of fresh air. Thanks guys!


New 2015 Jeep Cherokee Yehhhhh!

5
Pamela & Brent Wood on 01/19/2015

Buying Process: 5.0 Overall Facilities: 5.0

The sells staff was awesome to work with, very knowledgeable, courteous. They were super polite and wanted to make sure we were completely satisfied with our new vehicle. They took the time to explain all the features, which in my case takes a lot of patience. :) They told me know that I could contact them with any questions I had and they would walk me through whatever I needed. Jerry even gave me a notepad with his email address, cell phone. LOL Will go back when it's time to buy my husband a new truck. Couldn't be happier.


Everybody was excellent !! Got GREAT GUIDANCE

5
Tom Doris on 01/19/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

The main sales guy ( forgot his name already ) was even better than Craig who was pretty dang good....over-all Excellent experience !! :-)


Happy with my experience

5
Larry Booker on 01/04/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Your dealership met me right away and then quickly did the services I requested and at a reasonable price.


Brian

3.3
Brian on 12/21/2014

Customer Service: 3.0 Quality Of Repair: 3.0 Overall Facilities: 4.0

Quicker than I thought the service was fast.Checked levels when I got home they were good.


Dodge Charger

5
Rob Davis on 12/10/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Great car at a great price. It does have an outstanding recall. But I'm sure it will be repaired correctly when the parts arrive.


jeep repair

5
jim on 12/07/2014

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Great job. The service was excellent even though I didn't buy my jeep there.


Owner

5
Dan Flachsbart on 12/05/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I had recall work done on my Jeep. They explained in detail the process and what parts would be replaced. The work was promtly done and the car was returned clean. Thank you.


Customer Review of Larry H. Miller; Service Dept.

1
Raymond Christensen on 12/04/2014

Customer Service: 1.0 Buying Process: 1.0 Quality Of Repair: 1.0 Overall Facilities: 1.0

I have had just more than a couple of times that I've brought my cars to be serviced at Larry H. Miller in Riverdale. Every time the agents are courteous forthcoming with options to accommodate my vehicle needs. The telephone calls to keep me updated and informed, the representation of professionalism and the whole experience is always appreciable. Thank you all, esp. the Service Department. Raymond Christensen


Oil Change

5
Jim B on 11/21/2014

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Oil change and snow and ice tires installed fast and my car returned washed!


Tom Hooker/ customer

5
tom hooker on 11/20/2014

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Fantastic folks to do business with. Always complete the work on time and very well. Not to mention the washing and tire rotations with my oil changes. Have recommended them to others.


Excellent experience!

5
Josh on 11/18/2014

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I am extremely impressed with the staff most of all the mechanic that worked on my vehicle. I believe his name was Pete Guzman. I felt as though i was part of the family.


Recall on Fuel Tank Splash Back problem

5
Terry Wilson on 11/18/2014

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Zach Burrows kept me updated on my Recall/Repair. So far the repair has solved the fuel splash back problem on my 2008 Dodge Ram 1500. Thanks


I recommend this place to anyone looking for a car

5
Matt on 11/17/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Customer service was fantastic, buying process was smooth. I have dealt with other dealerships and I haven't had the same experience anywhere else. Keep it up LHM!


Contact seller for price

Mileage: 93421

Color: Other

Transmission: Automatic

Body Style: SUV

City: Riverdale, UT

Engine Type: 2.4L Inline-4 Gas Inline

$15,677

Mileage: 194683

Color: Black

Transmission: Automatic

Body Style: SUV

City: Ogden, UT

Engine Type: 270 hp 3.5L V6

$18,962

Mileage: 31922

Color: Orange

Transmission: Automatic

Body Style: SUV

City: Ogden, UT

Engine Type: 180 hp 2.4L I4

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