Landmark of Taylorville

Excellent customer service.

I had an excellent buying experience after finding the car I loved. Mike Roberts was very professional, friendly and made the overall buying experience very smooth and enjoyable.

Still shaking my head

Agreed to buy a used car from them long distance. Made a deposit via credit card. Informed that the dealership wont accept wire fund transfer, so I had a certified check overnighted from my bank. They found the check unacceptable, even after talking directly with my banker. Unbelievable. I withdrew completely and I'm back in the market.

Great car buying experience

This was the first vehicle I have purchased from this dealer and it was one of the best experiences I've had buying a car. Great customer service and up front, low pressure salesman. I'll be back for my next vehicle!

We bought my dream car there!

Sione Neeley was very helpful when my husband and I went in to look at a used Chrysler Town and Country. He was very helpful and got us a great interest rate. Overall, I am satisfied with my purchase.

2010 Chevy Impala

Went to the Sprinfield, IL branch checking out an Impala and imformation on it for when I recieve my income tax return next month. Ryan Maisenbacher was vey helpful and was able to make a deal with no money down and financing with in my budget getting the Impala now instead of waiting a month for my refund 5 star service all around

terrible

Bought a new impala and they tried to trick me on the financing.told me 60 no and lucky me I noticed that they had the paperwork at 72 months. Then the salesman didn't have the time to do a walk around and show me the features. When I got home I noticed some peeling paint. Took it back the next day and they said I must have gotten into something. I will never step foot on that dealership again!

No replies...

Sent an inquiry re: a specific vehicle asking whether a specific service had been performed, and got only a generic reply prompting me to come in for a test drive. I replied asking yet again whether the service had been performed, and got nor reply. Several days later the vehicle was no longer listed in inventory, so apparently it sold. Too bad, as their lack of interest in replying to a specific question soured me to dealing with them again. Marked them off my list of places to shop for our next car...

shame on landmark

I bought a Buick for land mark that was plagued with problems. I was continually in the shop. Good thing we bought the extended warranty. The service dept in taylorville. Imo, does not care. Does not fix the problem. Is short with their customers. I tried to get a hold of the owner about my concerns, ( I won't mention the name)( but it rhymes with GRANT) owner was rude. I traded my Buick off. Never again, Buick. Never again landmark.

Great from beginning to end!

My husband and I were looking for a dependable second vehicle for commuting to work. We had our eye on a couple of pre-owned vehicles and never dreamed that we would qualify for a new car with a good rate of interest. We worked with Sione Neely and he was outstanding! They were very busy that day but he kept us informed of what was going on during the process. We wound up with a brand new Chevy Sonic and are thrilled with the car and the salesmanship. We will recommend Landmark in Taylorville to anyone we hear of that is looking for a great deal on an automobile...even though the dealership was not close to our home, we will travel back to Taylorville in the future!

bad dealership

Shady loan practices poor service dept. This dealer continues to Change ownership. So this should give you a indication that landmark has major issues. Shame on me for not fully reading contract. The service has run my car out of oil the day after I took it in for an oil change. I could go on... contacted the owner "Grant" he was less than concerned. Rude is the word. Never again!!!!!

good service

excellent sales lady

2nd car

This is the 2nd car I bought from landmark. And both times the service was excellent. Rachael did an excellent job. I will be buy my third car from landmark when i get tired of this one. I would recommend this dealer

Buyer

Excellent experience with this dealer. Rachael was a wonderful salesperson - very helpful and quick service. Will return for future purchases. Found the car and dealer thru cars.com. Will use again.

New vehicle

Excellent service, went in looking for a used Malibu, and came home with a new Malibu. They went out of there way to help us find a car

Great experience

We went to Landmark looking for a used Malibu, and as we were going over our options, they suggested a new one. We didn't have the best credit, but they worked with us and was able to get us a new Malibu! We are really happy with the service we received from them

new car

Rachael and Gary went out of their way to get us into a new 2012 Chevy Cruze Our third car form Landmark

Purchased used vehicle - suppose to be w/...

Purchased used vehicle - suppose to be w/ bumper-to-bumper warranty for 3 yrs or 36,000 miles. 1) Dealer quoted price, int. rate, terms, etc. Day of signing paperwork was completely changed. The int rate had increased 3%! Oh, at#$%^&!2) Dealer changed warranty 'beginning mileage' approx. 1 mo after purchase - don't know why? Sent a letter NO explanation.3) Called service about the warranty mileage change said, "you don't have a warranty" - Oh, at#$%^&!What else can I say????