Landers McLarty Chevrolet

BEWARE

Got a letter in the mail,stating they. could lower our payment on the car we have or a trade. Called and made an appointment, drove over there and the salesman met us,I showed him the letter an he read it. He started asking about trading for a new car,I told him Have no money for a down payment but we went through the process of filling out paper work for a new car,I keep telling the sakes man I have no money for a down payment. I test drove a car,it was nice. We get back to the office and the head sales person meets us,goes over the paperwork with us. The payments are higher, a lower interest rate but giving $2,500.00 for my car,then asked $4000.00 down, I told, I told him on the beginning, I have no money to pay down. Then I asked about refinancing the car I have,like it stated in the letter, she avoided the question,I asked again,she told me to talk to my bank.The letter was just a gimmick to get you in a new car. I drove 45 minutes,wasted gas,and wasted 3 hours, we leave with same car payment as came with.Before I went over there,I looked up the value of my car. It is worth $3,100.00 to 4,200.00. They offer $2,500.00 Several days before we came over here,we went to Bill Smith Buick in Cullman. The sales man was very nice, we gave him the information asked for,he left and came back a few minutes later and told us that he wasn't going to string us along,the payments would be way higher on any car. Only give us $4000.00 for the car,asked us to back in 6 months to a year and we could trade. I thought they we try g to cheat us on the value of the car. I looked it up in Kelly Blue Book,Bill Smith was offering close to the maximum Value of the car,Bill Smith are the honest one. If I decide to try again to trade in the future it will be with Bill Smith Buick in Cullman. Defiantly not here.

Great buying experience - Bought Silverado from Justin Oates

I would just like to state that this car buying experience was absolutely one of the best in all my purchases. Justin Oates was super knowledgable and great to work with.

Not Just Another Dealership

I really had a great experience with this dealership. Our salesperson (Christina Hudson) was awesome. She knew what we were looking for and showed us all options we liked. Even the finance manager( Adarius Watts) was awesome! I would recommend this dealership to others and I will return there again!

Car given back with no oil/gas smell in reservoir

We purchased a used 2012 Chevrolet Equinox a year ago. Because we were buying a used car we also purchased an extended warranty just to be safe. I take the vehicle for its normal service maintenance on time and have never really had an issue with it until now. I brought it in to my certified mechanic on a Friday for its normal oil change where I was informed that they found what appeared to be water or coolant mixed in the oil. I contacted my warranty company right there and was instructed to take it to Lander's Mclarty Chevrolet for diagnostics. I arrived at the Chevy dealership and explained what was going on. I was informed that I would have to have someone pick me up because a loaner vehicle could not be supplied until the diagnostics were completed and it was proven that there was an issue covered by my warranty and they would not be able to do the diagnostics until Monday. The dealership called me on Tuesday to tell me that I could pick up my rental and they were done with diagnostics but they were waiting for the warranty company to send out their own tech to look at the car and it would be a few days. Not even 2 hours after I picked up the rental they called again to tell me that the warranty companies tech came and looked at the car. I was then told that the next step would be to do a tear down of the motor but if they did not find anything wrong with the car I would be responsible for paying $4000 for the tear down. I explained that I did not have that much money to pay and I would have to discuss it with my husband. I was then told to pick up my car. I went back to the dealership to pick up the car and noticed the check engine light was still on. I asked the dealership if they had changed the oil and was told that they did not do anything with the oil which I found strange since water in the oil was the whole reason I took it in. I took the car back to my certified mechanic as soon as I left the dealership to get the oil changed. My mechanic informed me that the dipstick was not registering any oil at all and it smelled like gas. We gave the car time to cool off and checked again and still no oil on the dipstick. The mechanic had to add almost 3 quarts of oil to my car. When I got home I checked the oil again and this time the level was exactly where it was when I left my mechanic. I contacted the dealership and informed them of what had happened but was told that my car was only a half a quart low when I picked it up and that I had not given the car the proper time to cool off before checking it and the gas smell was normal. I was also informed that my model has a well-known issue with water or coolant getting into the oil because of the fuel pump and pistons that were used are not the correct fit for my motor and even though the manufacturer knows about it they are not taking responsibility for it. For the next couple of days I kept a very close check on the oil and would check it when it was hot and when it had cooled down and still there was no change in the level so I find it hard to believe the car was only half a quart low when I left the dealership yet there was absolutely nothing on the dipstick. I find it ridiculous that the Chevy dealer made a mistake and did not own up to it or attempt to remedy it and could possibly have damaged my engine because of it. I also find it ridiculous that Chevy/GM know there is a major issue like this with these motors but are doing nothing to fix it and leaving it to their customer's to deal with. This was by far the worst treatment I have ever had with a dealership/manufacturer and their service department.

Car given back with no oil/gas smell in reservoir

We purchased a used 2012 Chevrolet Equinox a year ago. Because we were buying a used car we also purchased an extended warranty just to be safe. I take the vehicle for its normal service maintenance on time and have never really had an issue with it until now. I brought it in to my certified mechanic on a Friday for its normal oil change where I was informed that they found what appeared to be water or coolant mixed in the oil. I contacted my warranty company right there and was instructed to take it to Lander's Mclarty Chevrolet for diagnostics. I arrived at the Chevy dealership and explained what was going on. I was informed that I would have to have someone pick me up because a loaner vehicle could not be supplied until the diagnostics were completed and it was proven that there was an issue covered by my warranty and they would not be able to do the diagnostics until Monday. The dealership called me on Tuesday to tell me that I could pick up my rental and they were done with diagnostics but they were waiting for the warranty company to send out their own tech to look at the car and it would be a few days. Not even 2 hours after I picked up the rental they called again to tell me that the warranty companies tech came and looked at the car. I was then told that the next step would be to do a tear down of the motor but if they did not find anything wrong with the car I would be responsible for paying $4000 for the tear down. I explained that I did not have that much money to pay and I would have to discuss it with my husband. I was then told to pick up my car. I went back to the dealership to pick up the car and noticed the check engine light was still on. I asked the dealership if they had changed the oil and was told that they did not do anything with the oil which I found strange since water in the oil was the whole reason I took it in. I took the car back to my certified mechanic as soon as I left the dealership to get the oil changed. My mechanic informed me that the dipstick was not registering any oil at all and it smelled like gas. We gave the car time to cool off and checked again and still no oil on the dipstick. The mechanic had to add almost 3 quarts of oil to my car. When I got home I checked the oil again and this time the level was exactly where it was when I left my mechanic. I contacted the dealership and informed them of what had happened but was told that my car was only a half a quart low when I picked it up and that I had not given the car the proper time to cool off before checking it and the gas smell was normal. I was also informed that my model has a well-known issue with water or coolant getting into the oil because of the fuel pump and pistons that were used are not the correct fit for my motor and even though the manufacturer knows about it they are not taking responsibility for it. For the next couple of days I kept a very close check on the oil and would check it when it was hot and when it had cooled down and still there was no change in the level so I find it hard to believe the car was only half a quart low when I left the dealership yet there was absolutely nothing on the dipstick. I find it ridiculous that the Chevy dealer made a mistake and did not own up to it or attempt to remedy it and could possibly have damaged my engine because of it. I also find it ridiculous that Chevy/GM know there is a major issue like this with these motors but are doing nothing to fix it and leaving it to their customer's to deal with. This was by far the worst treatment I have ever had with a dealership/manufacturer and their service department.

NOT A BUSINESS THAT WE WILL EVER RECOMMEND !!!!

WARNING ! If you are out of town & have trouble with your vehicle, Landers Chevrolet will try to take advantage of you!!!! Do not let them look at your vehicle !!! THEY WILL OVER CHARGE YOU, TRUST ME !!!! My Chevrolet Dealership in Cleveland Tn quoted me a price on fixing my vehicle & it was 300 dollars less than what this dealership was going to charge !!! BEWARE !!!!

Great Service with Great People

I have been shopping for a particular vehicle and this dealership had just the right vehicle for me. I didn't have to wait long before being welcomed and my saleswoman was quick to answer all questions and complete my transaction. The process took less than half the time of my previous experiences. I recommend this dealership for anyone serious about buying.

Liked the quick efficient attention

For a car buying experience, I was very pleased that I didn't spend the entire day to purchase a vehicle.

Great customer service! bought 2 vehicles

I bought a truck and a spark this time. Everybody is always wonderful!!

I love my new Chevrolet tray!!

Very nice employees. Easy to work a deal with. Enjoyable experience

Best car buying experience ever!

Great customer relations throughout the dealership.

Wiley is absolutely amazing!!

Great experience all the way. will definitely be rear customer

Employees are very professional.

Such a refreshing experience! The dealership has young, ambitious employees. Everyone was very courteous and professional.

Great customer service!!

Sales rep, Jonathan was very respectful and helpful. He is a knowledgeable, dedicated salesperson. I was either going to get a Toyota Tacoma or a Colorado. I can say without a doubt that Jonathan's attitude and the customer service provided by the staff is the reason I chose the Chevy over the Toyota.

Highly recommend Michael Battle!!

Everybody went above and beyond to get the dealing I wanted. Michael was very sweet and attentive to my needs and my wants. He comes with high recommendations.

Great experience

Was impressed with personal attention I received throughout the entire process!

Terrific car!

Beautiful car. RK answered all of my questions to my satisfaction. Great experience!!

I love, love, love my impala!

Bernard Lampley is the best!!!! He got me in the vehicle I wanted at the price I wanted!!!!! I have referred people there and will continue to! Thanks again

Thank you!

I never thought I would own a new car, but landers McLarty Chevrolet made it happen. Thanks!!

Best car buying experience.ever!

I will be recommending Landers McLarty Chevrolet to everyone I know and will be coming back for my future needs

Thank you -- very customer focused

I am writing to give a positive review for Monique, who spoke to me over the phone when I recently began exploring auto lease options -- a new world to me. Although I ended up making other arrangements and not doing the lease after all, I would like to say thank you once again for your interest and helpfulness -- really connecting with me on my level. Your company has a great reputation, and not just locally. I am sure team members like you are a big factor in this. I will definitely recommend your dealership to others -- and would certainly consider calling again for future needs.

Melvin is the best!

Outstanding buying experience. Melvin is very thorough!

My experience was great!

Easiest, fastest car buying experience I have ever had. I love my vehicle!!!!

Thanks Wiley for gong the extra mile!

My salesman, Wiley, was fantastic! Great interpersonal skills, interesting and fun. I have purchased many vehicles over the years; this gent is the best!

Overall, this was an A-plus experience!

Wiley Nunn & the rest of the sales team did a wonderful job working with me and my wife to put us in a new vehicle. They made it a priority to get me the vehicle I wanted, even though it wasn't available at the time; within 24 hours I was driving the vehicle off the lot!!!

I am so happy with my new Trax!

Keep up the good work! They did me right and I love my new trax!!!!!!!

Great price!

Salesperson, Daphnne, recommended the right car and worked with us well on the price and trade in.

Very professional staff

It was very professional and trouble free. I enjoyed the buying process completely!!

Purchased several vehickes at Landers Mclarty chev

Due to the professional service department, I have purchased several vehicles from Landers McLarty Chevrolet! I trust all my vehicles to John Turney as I know he will ensure it is completed right the first time.

Best buying experience ever!

I love my new car. Everybody was so friendly and helpful. Customer Service was great!

I love my new truck!!

My salesperson, David, was very knowledgeable and helpful. Angela in Customer Service was very helpful with all of the new car information. The customer service manager gave me a Chevy cap at my request. All in all, great experience!

Best truck buying experience ever!

Being the first experience with Landers McLarty was the best experience ever. Don't change a thing!

Great sales staff

The sales staff and managers are great! Completely satisfying car buying experience.

Great sales team

Larry Davis provided us with a terrific experience. They accepted what we wanted and did their best to find the vehicle we wanted without trying to sell us something else,

Thank you to the entire Landers McLarty team!

The entire team was fantastic. Everyone at Landers McLarty Chevrolet carried themselves with the utmost professionalism and treated us as a welcomed guest. An overall satisfying experience and the quality of Chevrolet inventory was amazing. I will always be fan of Landers McLarty Chevrolet!!

Love my Tahoe!!

You have always been great to deal with; that's why we keep coming back! We love Chevy's. The employees at your dealership are knowledgeable and willing to help in whatever we need. They explain any questions we have and never make us feel rushed!

Trying to stay cool after vacation!!

We were headed back from vacay and our AC went out, we stopped at Landers to get it repaired. They squeezed us in to the schedule, and the facilities were nice. While we waited Wiley tried to talk us into a new vehicle and gave us some gym vouchers.

Its like home when I come here.

I've bought all of my vehicles here, its like home when I come in to get my car serviced. Jeremy always gets the job done for me. I just love this place!

Very professional and friendly

Every member of the dealership were very professional, friendly, and helpful. My salesperson, Phil Reese was very helpful and dedicated his day to helping me get into my new 2015 Chevy truck. Cindy Evans was extremely efficient and friendly while completing the paperwork. I would highly recommend this dealership, its staff, and my salesman to anyone looking to purchase a vehicle.

Love my Chevy !

Everyone was very helpful and a very friendly staff. They all worked very hard to get us in this vehicle and we are thankful. We felt no pressure whatsoever and that's not easy to find at a car dealership. Our salesperson Ashley Steed-Weir was excellent,she is new but was very helpful in helping us find the perfect vehicle . Our finance manager was great and Mandy in customer service was excellent as well. She explained everything very well. We will definitely be back for future purchases.

Good experience with Reggie/Angela

Our experience was very good and Reggie is a good salesman

Back again!

Love my Malibu I have and came back for my new silverado. Big thanks to David and Angela.

Will be back! AD and Angela

Excellent service with ardaruis and Angela in customer service!

Brian Patterson rocks!

Ben was awesome and the customer service process was smooth!

Got my 2015 Colorado!!!!!!

Outstanding support from the GM to the sales process to finance and excellent customer service!

referrals coming your way!

We love our Malibu!!!! I have told all my friends what a great buying experience we had at landers Mclarty Chevrolet, n will be sending referrals! Thanks again!!!!!!!

love my Chevy!!!!!

This is probably the best buying experience i have had on any purchase!

Wanted a camaro, but I got a Malibu and love it!!!

Stephanie helped me with my onstar and Bluetooth and also had an issue with a trim piece, which she handled as wee. All is great and I love my Malibu. Kudos to Stephanie and landers Mclarty Chevrolet.

Morrison /Mandy

I love love love my new Camaro!!!! It was a gift from my sweet husband and I love it!! I want to say thank you to all who helped my husband with this process. Everyone that I dealt with was super sweet and very helpful! I will tell my friends and family about my experience and tell them that Chevy is the way to go!!!

I love my car!!!!!!!

I would have to say that everyone at Landers was very exceptional .... They were so eager to help me they help me find exactly what I wanted. Bernard went above and beyond to help me! Mandy in customer service stayed with me til the very end. She helped me with Onstar and went over all the features with me. I am loving the remote link app.. It will definitely be something I will use. My overall experience was amazing and I will be back and I'll also send my friends and family to the dealership!

This is my new bar!

We always have very good customer service. Everybody always go OUT of their way to please their customers. I am glad to be a part of the Landers McLarty Chevy family. This is our 4th vehicle purchase. Thank you Jesus for Landers McLarty Chevrolet. We Love miss Stephanie, Cindy ardarius and zeke

great staff wonderful people very helpfull

Had a electrical concern with car. Was repaired and staff was very helpful and nice

Service Department Disreputable / Tire Rotation / Alignment

I am an active duty Army officer from Huntsville National Arsenal. This dealer is disreputable and attempted to lie to me after incorrectly servicing my vehicle and introducing problems that didn't exist prior. have a brand new 2015 Chevy Silverado 2500 4x4. After brining my vehicle in for its second oil change..and specifically telling the service department that I had marked the tires with different colored paint pens, the tire were not appropriately rotated and the vehicle pulled HEAVILY to the right. I drove back immediately after discovering the problem to see that my tires were not appropriately rotated either. I asked the service foreman in the presence of three other employees what was the correct way to rotate tires on my vehicle (a 4x4 vehicle). He stated that the X pattern was the approved way. After I told him that I had proof that this had not been done on my vehicle he then spent five minutes trying to convince me that it was not actually the X pattern tire rotation that I needed and it was somehow normal ("I see this in brand new vehicles that we sell here off the lot" in reference to my new vehicle with new tires pulling heavily to the right---only after I had the service done. The vehicle had perfect alignment and no issues prior to this second routine and free tire rotation and oil change. No oil change sticker was provided either, making me question if the oil was actually changed or not.This is clearly a disreputable dealer who attempted to lie and cheat a brand new customer...even after having been specifically warned that I had marked the tires to prevent this. I would not recommend ever coming to this dealer.

Shady business practices

Had a vehicle repaired here and the work was shotty to say the least. Had a printed quote and when I came in for the car they had charged me DOUBLE what they had said. Ended up doing the rest of my catalytic converter work myself because of the discrepancy. With the exhaust backed up engine had trouble breathing and They left my pcv valve off which caused the vacuum seal to be Broken and run even worse until I found the issue. On their "safety check" they put a bunch of emergency needs that would cause serious engine damage... I literally had replaced less the items listed less than 500 miles before! When I told service manager that he told me and i quote. "The owners make us put that on every car that they dont have a vehicle history on..... Absolutely taking advantage of the average uneducated car owner. Stay away!

Stewart/ Brian, Ben and Mandy

Our experience here at Landers has been the best we have ever experienced. Jeff, the sales manager was awesome and really cared about helping us get into a new truck! Brian really knew his product and we are very happy with our selection. Ben in finance knew his numbers and got us exactly where we wanted to be. Mandy in customer service really helped us to understand the features of our new truck and helped us set up the remote link app which is awesome!!!! There is nothing negative I could say about this place!!! I wish all dealerships made it this easy to purchase a new vehicle.

Mandy, Ben & ardarius are awesom

Mandy, Ben and ardarius were wonderful. I am glad ardarius was able to get me in a new car! I will definitely refer my family and friends to landers Mclarty Chevrolet. I am happy with my purchase!

I only drive chevy's

Everyone was great to work with. Bother made the experience if buying a new car a wonderful one! I will definitely be back. Awesome customer service!

Love my Tahoe!!!!

My sales experience was the best from the time I walked in to the dealership until I left. The best customer service department I have ever experienced. I had to get a dent fixed on my new tahoe and Stephanie handled that for me. She is very efficient and professional. Thanks for everything!!!

Great Service

Service was fast and expertly done on my 2013 Equinox 5-5-2015. Service Advisor John Turney and Service Manager Greg Hudson were very courteous and professional in getting the problem with my vehicle identified and corrected. Would recommend you ask for them when you have your vehicle serviced at Landers McLarty Chevrolet in Huntsville.

Persinger/Mandy

Our experience at Landers was wonderful. We will definitely be back in the future. Everyone was so helpful and made us very comfortable!

Calista/Mandy

I would like to thank my salesman Ardarius for helping me find the perfect vehicle. He was excellent and knew his product. I would also like to thank John in finance for making things go smoothly and also Mandy in customer service. She was of great help and really explained everything to where I could understand it and I love the remote link app.

The customer service is phenomonal

Stephanie Hodges did a great job in accommodating our needs. Will definitely be back when I am ready to trade vehicles.

I love my Chevy!

Great service all the way around! Awesome experience.

Chevy is the way I roll

I was treated like a person and not just a number. Everyone we came in contact with made us feel welcome. Each person was very professional. We are very happy with our new vehicle.

Thanks for a great experience!!

Great sales/customer service department!! I enjoyed every aspect of the car buying experience.

Rk/angela

R.k. And the team gave show me and my spouse Exceptional service

Phillip/Angela

Enjoyed my experience and love my new volt. Everyone was very helpful!

RK/angely

Great people and great service. Very helpful. Would recomend this dealer to other people

Love my chevy

I absolutely love my Chevy. Everyone at the dealership was very helpful! Philip and Mandy definitely made our experience at Landers a great one. We will be back in the future!

Todd's truck

RK and Mandy were awesome! I would def buy from them anytime and send my friends!

Definitely will be repeat customer!

Sales personnel and all staff were very attentive to my needs. Will be definitely be back and will highly recommend Landers McLarty Chevrolet!!!! Mandy assisted me with excellent customer service!

Love my chevy!

My overall experience there after buying two cars has been wonderful. Stephanie was very efficient with assisting me with a body shop appointment and providing me a vehicle while mine was in the shop.

Great customer service!

Great staff! Kudos to Jeff, Stephanie H., Stephanie F. and Angela.

Angela

Very friendly staff, great selection of vehicles. Overall a very smooth process!

Denise and Angela

The experience at the dealership was welcoming from beginning to the end.

Excellent Experience

Our experience at Landers was great. Our salesman Phil was very helpful and helped us find the perfect truck for us. We got a great deal on our Silverado and We absolutely love it. Mandy in customer service was also very helpful and explained all features so that we knew how to work everything. We would definitely recommend this dealership!!

Customer service rocks!

Kudos to Stephanie, Angela & Mandy for assisting me with Remote Link. I appreciate the excellent customer service and will definitely be a return customer. Thanks again!

Awesome Service and Deal

Everyone at the Dealership was wonderful to me as a person. They showed great understanding of my needs for a new car. Prior to buying a new car, I interacted with their service department. It was always an awesome experience. I appreciated working with Phil Reese (Sales Rep), his manager (Jeff) and Ben (Finance). Everyone I worked with was awesome. I would recommend this dealership to anyone. Beyond the service they gave me a great deal on my new 2015 Chevy Malibu. I would recommend this dealership to anyone I know. Keep up the great work!!:) Your staff gave me an Easter weekend to remember. George (Madison).

Amazing

Gab was awesome! He did everything he said he was going to. Always kept his word. Very professional & understanding. If I am ever looking to get another truck/car/suv I will make sure that I go back to him. & Ms. Cindy was very sweet & super fast!

FHarris...My Equinox

I got a great deal on my 2014 Equinox. Everyone was friendly, patient and very knowledgeable. I would definitely recommend this dealership and my salesperson (Gabriel Bryson) to anyone.

My Equinox...

I got a great deal on my 2014 Equinox. Everyone was friendly, patient and very knowledgeable. I would definitely recommend this dealership and my salesperson (Gabriel Bryson) to anyone.

Appreciated

My sales representative (Phil Reese) went out of his way to make me feel appreciated. Other dealerships I visited made me feel as if they could care less whether I purchased from them or not. I'll most likely purchase another vehicle in the near future and Phil will be my first contact.

Appreciated

My sales representative (Phil Reese) went out of his way to make me feel appreciated. Other dealerships I visited made me feel as if they could care less whether I purchased from them or not. I'll most likely purchase another vehicle in the near future and Phil will be my first contact.

Excellent service

Great customer service! Great experience buying vehicle!

Typical Used Car Buying experience...

Joe Wasiak sold me a 2009 Honda Accord that I paid cash for. I test drove it and liked the car. And I liked Joe too. I wanted the car for a certain amount and when we got pretty close to that amount, Joe brought in "Big Rick" Oates to seal the deal. Apparently, you need a 6'6", three-hundred-pound guy there to make sure the cars get sold. With "Big Rick" applying the positive sales pressure, I agreed to buy the car for $336.00 more than I originally offered. After we had signed papers and were on the way over to the Finance department, I noticed a clicking sound in the steering column whenever I turned the wheel. I mentioned it and ol' Joe Wasiak almost swallowed his bottom lip. The lack of eye contact at that point was amazing. He had the service department look at it and they said they couldn't make it stop clicking. Within two weeks, I had to have the whole steering column replaced for $900.00 at Jerry Damson. The Finance Manager, Chris Pierce was interesting too. He tried to sell me the maintenance contract for several thousand dollars but he wouldn't make eye contact either. He just stared at his tiny computer screen and clacked away on his keyboard hoping I would wilt under the pressure. He lowered the price twice while I waited on him to actually ask me if I wanted the maintenance contract or not. When he finally did directly ask me whether I wanted it, I refused and Chris proceeded to be passive aggressive about how I would regret that decision. In his defense, I could have saved the $900.00 I spent on the steering column replacement if I had signed up for his $2,000.00 maintenance contract.All in all, it wasn't a terrible experience but rather typical of buying a used car from a dealership, I'm sure. I'm guessing salesmen are under at least as much pressure from their bosses as they put the customer under. My recommendation is if you want a used car, either buy a Certified Pre-Owned and get all the benefits of the dealership or just buy from a private party. Save yourself the hassle of dealing with disingenuous folks and save yourself money in the process.

We were not prepared for this total surprise!

My name is Gary. My wife Shirley and I stopped at Landers McLarty Chevrolet to do some comparison shopping for a new truck. We had done our research. We had comparative online quotes from three other dealerships in the area. We knew what vehicle was going to meet our needs. If only we could get passed all the pushy sales people! We no sooner exited our vehile when we approached by one of those people, a sales person. I thought, here we go! The gentilman changed my whole attitude. His name is Ryan Gailes.What pleasant young man. Ryan asked if he could be of any assistance. We told Ryan we were looking for a new Chevy Silverado, 3500 HD, long bed, diesel, dually. Ryan explained they did not have any on the lot, took some information and said our inventory manager, Jeff Jones may be of assistance, and introduced us to Jeff.Jeff explained that there was not much call for for the vehicle that we were looking for. He was kind enough to show us his entire inventory, and the inventory State wide, trying to match our requiements. He said one could be ordered to our specifications and custom built. He walked us trrough the process, always asking what we wanted, not what he could sell us. He showed us up grades, where we would actually save in the process. When we finished my wife said that was the best sales experience we have ever encountered. Told Jeff to to ahead and place the order! Jeff kept us up to date on the progress of our order. Finally the big day arrived with the delivery of our vehicle. I was introduced to Jeff Layne.Jeff walked me through the signatures process and found a additional discount based on my insurance carrier. He then turned me over to Ben Hampton in Finance.Ben took me through more signatures and the extended warranty. He too found a additional discounted savings on the warranty. I also received three months of extended services at no additional cost! Ben then turned me over to Genie Padilla.Genie is the Customer Service Representative. If the aforementioned personnel are the nuts and bolts of the process, than Genie, must be the brains! Genie walked me through the OnStar requirements for the vehicle. She pointed out and in some cases demonstrated the multiple instruments while seated in the "cockpit" of the truck. What a learning experience Genie provided, ensuring I was comfortable and understood the working components. My highest praise for Genie, and my comment was asking if she could ride with us for at least six months. Genie also walked me through the Service Department and Parts. I was also introduced to Ms. Stephanie Hodges, Customer Services, a very pleasant Lady.Needless to say, this was the most pleasant sales experience ever when looking for a vehicle. Everyone was more concerned with what they could do to meet our needs, not what they could sell us. Gary G. Carlson

Fantastic Experience!

My name is Gary. My wife Shirley and I stopped at Landers McLarty Chevrolet to do some comparison shopping for a new truck. We had done our research. We had comparative online quotes from three other dealerships in the area. We knew what vehicle was going to meet our needs. If only we could get passed all the pushy sales people! We no sooner exited our vehile when we approached by one of those people, a sales person. I thought, here we go! The gentilman changed my whole attitude. His name is Ryan Gailes. What pleasant young man. Ryan asked if he could be of any assistance. We told Ryan we were looking for a new Chevy Silverado, 3500 HD, long bed, diesel, dually. Ryan explained they did not have any on the lot, took some information and said our inventory manager, Jeff Jones may be of assistance, and introduced us to Jeff. Jeff explained that there was not much call for for the vehicle that we were looking for. He was kind enough to show us his entire inventory, and the inventory State wide, trying to match our requiements. He said one could be ordered to our specifications and custom built. He walked us trrough the process, always asking what we wanted, not what he could sell us. He showed us up grades, where we would actually save in the process. When we finished my wife said that was the best sales experience we have ever encountered. Told Jeff to to ahead and place the order! Jeff kept us up to date on the progress of our order. Finally the big day arrived with the delivery of our vehicle. I was introduced to Jeff Layne. Jeff walked me through the signatures process and found a additional discount based on my insurance carrier. He then turned me over to Ben Hampton in Finance. Ben took me through more signatures and the extended warranty. He too found a additional discounted savings on the warranty. I also received three months of extended services at no additional cost! Ben then turned me over to Genie Padilla. Genie is the Customer Service Representative. If the aforementioned personnel are the nuts and bolts of the process, than Genie, must be the brains! Genie walked me through the OnStar requirements for the vehicle. She pointed out and in some cases demonstrated the multiple instruments while seated in the "cockpit" of the truck. What a learning experience Genie provided, ensuring I was comfortable and understood the working components. My highest praise for Genie, and my comment was asking if she could ride with us for at least six months. Genie also walked me through the Service Department and Parts. I was also introduced to Ms. Stephanie Hodges, Customer Services, a very pleasant Lady. Needless to say, this was the most pleasant sales experience ever when looking for a vehicle. Everyone was more concerned with what they could do to meet our needs, not what they could sell us. Gary G. Carlson

Silverado

My experience was great when looking to purchase my new 2014 silverado. Everyone at landers Mclarty was very helpful in the buying process. I got a great deal and would recommend this dealership in the future.

Great experince

Rob Dunn is a great sales person and he really did a great job. Mandy in customer service helped me with onstar and with the features on my new vehicle.

My experience

Mel Harris was very helpful with my purchase.he had very goo knowledge of the truck.cindy that did the paper work was very good and quick and explained everything goog.genie was helpful with her part of the transaction.they all went over the products offered and explained them to me.they show room and service area are in very good shape also.

My experience

I had great experience and Wiley and genie were great people,and will be back for my next truck

New car purchase

The buying process went quickly and smoothly. Everyone was able to answer all the questions I had.

Happy

Landers Mclarty Chevrolet made everything very pleasant for me. I was very nervous in the beginning but they helped put me at ease and actually made it fun to buy my new Cruze!

Happy Customer

It was a very pleasant experience buying my 2011 Honda Accord from Landers McLarty Chevrolet. My salesperson, Wiley Nunn, was very patient with me and took the time needed to explain all of it's buttons to me. The man who did our paperwork and the Customer Service girls were great to me as well. I'll definitely recommend my friends and all of my family to them. It made for a very fun buy! Thanks again!

2014 Chevy Sonic

First time buyer of a new vehicle and the overall experience was fine. I was expecting the same result I got from University Kia but was overwhelming surprised at the courtesy and knowledge of the sales staff.

2014 Chevrolet Camaro

I was a first time buyer and wasn't really sure how the process was going to work. Landers McClarty Chevrolet made it really easy and was a huge help. I love my car and I love their service! I will definitely recommend!

Excellent buying experience!

I absolutely loved working with Jana Pair, at Landers, she was phenomenal. The GM, Rick, was friendly and very helpful as well. I was able to get a fair price for my trade-in, and drive away in my brand new car feeling great about my purchase!

Excellent experience!

Loved buying a vehicle with Landers! I recommend to everyone! The staff was super friendly and professional and I look forward to buying from them again in the future!

The greatest blessing anyone could ask for!

I went to Landers McLarty Chev. looking for a bigger car that I would feel safe with my grandbabies in. Their crew blessed me in such a way that there is no way I could ever thank them enough! Being a single grandma with working hard to over come not so good credit, they worked really hard for me. And was able to help me go from a Chevy Spark to a Chevy Cruise. Thank You so much Landers McLarty and crew for blessing this grandma and her grandbabies in a way she will never forget! "MAY GOD BLESS YOU ALL!"

BEWARE When Buying USED Vehicles

Sales staff are friendly and accommodating, however BEWARE when purchasing used vehicles. I recently purchased a (luxury brand) used vehicle and was assured many times during the sales process that it had undergone "an extensive 100+ point inspection and was in great mechanical condition." Unfortunately this was not the case, within THREE WEEKS of owning the vehicle it completely died in the middle of the interstate and I have spent over $1,500 to replace the alternator, water pump and timing belt - all things which should have been caught in the inspection. After contacting the dealership they did not offer to help with the repairs or take any responsibility. Always disappointing when you make a large purchase and feel misled.

Not Honest when dealing with management

I went in to see about working a deal with them on a Sonic RS. Tried to get price to be affordable for Son who just got out of Marines and needed new car to attend college. They said that the sonic had no markup and sticker price was about $22,000 and may could wiggle $1000 off and a $2000 rebate. we left because it was not in the budget. When I got home I searched and found many dealers offering car at $16,000 Assuming rebate was taken off already in ad price. SO SAME STICKER ON CAR OF AROUND $22,000 WOULD BE $6000 OFF BUT THESE GUYS ONLY WILLING TO GIVE MY SON $3000. Man doing dealing said he understood our concern and would make us his best deal because he also served in military. What a sad day we live in. I guess if you want to be lied to and taken advantage of, this would be a great place to start. Do your own search for 2014 Sonic RS and see for your self.My Son decide to stop shopping and keep his old car. Too Bad. He gave his all while in Marines and WOW these guys did not care... They would rather stick him for another $3000.6/28/2014

"MAN OF HIS WORD"

After entering the doors of the dealership and meeting Mr.Marcus Brazelton with a gentle handshake and soothing smile, I explained to him exactly what type of vehicle I wanted and the price I wanted to pay. He told me that he would do his best for me to be able to leave the dealership with the vehicle which I had inspected and selected as the one which I wanted. I chose to try the credit union on my job to finance the vehicle at a lower interest rate which did not go as I expected. I spoke with Mr. Marcus Brazelton and was told to come into his office and he will seek financing for me on the vehicle. After test driving the vehicle and returning back to the dealership, I was financed, signed the paperwork and drove away with my new vehicle. Truly, Mr. Marcus Brazelton Is A Man of His Word and a fantastic person to conduct business with.

Excellent Overall Experience

Excellent experience and excellent customer service. I will be back when I need a new vehicle. I will tell everyone I know about the service

Quick Service

I have brought many of cars of the years and this was by far the best service i've experienced. From beginning to end of sale was very easy for my wife and kids. Thanks for helping us find the right vehicle!!! The used car salesman, Justin Oates, helped to make all this happen. Thanks!!!!

AWSOME

My first time purchasing a brand new car! Thanks to the product specialist ( Clayton ) and to the manager ( DeJuan ) that made it real easy for me! They were great to work with. Thanks Guys for all your help!!

So satisfied, I bought 2!

I did a lot of homework on the vehicle I wanted, so there wasn't much 'selling' needed to be done--It was mostly selecting the color and price negotiation. Zeke was great to work with- friendly, lighthearted, not pushy. I had to return to the dealership a few days later to pick up my garage door opener and drop off the extra keys for my trade. My wife started talking to Zeke about a vehicle for herself. We ended up purchasing a new vehicle for her! That experience was just as pleasant. Jeff, the manager, gave a us a great deal on her vehicle as well. From sales, to finance, to customer service, the experience was very pleasant. I have bought many cars and I can say these experiences with Landers Mclarty ranks at the top. The facility is very nice, clean, had a great selection, the staff was great. I thought the process took a little longer than expected (once we reached a deal to the time we left--each time), but nothing can be 100%. They seemed to be very customer focused; much unlike the car dealers of the past. Ever after the sale, there were several follow ups by Zeke and customer service to see how everything was. I also had interaction with Joyce in the business after the sale. She was very easy to communicate with and kept me informed with the trade payoff process. Again, great experience all around--no complaints.

John Appleton

John was awesome! He never pressured me and was always patient and stayed late several nights to make sure we found the perfect vehicle for us! I will definitely do all my business with John and refer others to him. Greg Brasher was a great help!Thank you all!!!Laura Edwards

Great visit

I gave my rating because my sales associate was friendly, answered all my questions, made me feel very comfortable and got us in a nice vehicle and even got a great deal on our trade! Will definitely visit Marcus at Landers again!

Kyle was extremely helpful, was knowledgeable on the...

Kyle was extremely helpful, was knowledgeable on the trucks, and walked me through the process with all departments until I was satisfied. When I took my truck back for accessories he was there to walk me through to look and make sure I got what I wanted. Then I met Stephanie, wow, you want to talk about customer service. She is the best to work with. She had a problem with service but took care of it BEFORE I knew about it and was there to make sure I received the customer satisfaction above what I expected. This purchase experience was far above my last purchase over four years ago. Job well done. Now let's see how the service department performs.

Great Service

Salesman was friendly and accommodating and not pushy. Patience is a virtue. He made the process as easy as possible. He was willing to go out of town to bring us a vehicle to look at. He explained the process from beginning to end and answered our questions to the best of his ability. He also helped transfer items from my vehicle to the new van.

I purchased a new 2014 Chevrolet Silverado 1500 from...

I purchased a new 2014 Chevrolet Silverado 1500 from Landers McLarty a couple weeks ago. I talked with the Internet consultant first then went with the dealers. I was greeted promptly when I arrived. I had to compromise on some features I wanted on the truck but they were honest up front on my price range for a truck an did not try to upsell a vehicle that was out of range. Very Good and Friendly team... This was m 3rd silverado from this dealership.

Genie Padilla

I needed some help on MYLINK system. Genie Padilla took time to explain everything to me. She was very patient and knowledgable. I feel she is a great asset to Landers McLarty Team. Genie has a great personality with her customers. She should be commended on her work.

I was very pleased when my grandson & I went in to...

I was very pleased when my grandson & I went in to purchase the car everyone was so helpful. My grandson had totaled my car and I was waiting to settle with the insurance company because I did not have the money to put down on a new car. Kyle Simons was very helpful and had me talk to Jeff Layne. Jeff was also very helpful . He was able to get me into a new car with no down payment with a low interest rate. We took the car back in about a week for them to look at a place on the driver side that they may have to buff out but decided that we could live with it because it was very hard to see. My grandson had mentioned when we bought the car that he thought it came with all weather mats and it was missing the cargo net so when we took the car back Stephanie Hodges was very helpful. The mats and cargo net was in and they did not ever charge for the all weather mats which does not come with the car. My grandson and I were very happy.I am very pleased with Landers McLarty and I would highly recommend them for any car purchase.

I would like to start off by saying me an mr brazelton go...

I would like to start off by saying me an mr brazelton go way back high school days! He sold me an my wife a truck about 7 months ago an it went very well! We came back to mr brazelton an traded truck for a nice car,the one thing I cant understand with mr brazelton he lied to me an my wife all the way around! Brazelton lies to make sells I will not ever buy a car from him again! You just don't treat your friends like that! Mr brazelton isn't a man off his word! Don't buy anything from this guy! This guy deserves to thumbs down!

Everyone that helped me did an outstanding job and went...

Everyone that helped me did an outstanding job and went out of their way to make sure that I was taken care of! I will consider them next time I buyer and I strongly encourage people to go buy from them. Kyle put me in a car when nobody else would and for that I will be back!

Genie Padilla is the most experienced and professional...

Genie Padilla is the most experienced and professional customer service agent I have had the pleasure of meeting. She made us feel comfortable and continued to help over the next few days with features on our new vehicle. If Landers McLarty hires and retains employees of this caliber, I will continue to do business with them.

Marcus was very friendly and knowledgeable! I have to say...

Marcus was very friendly and knowledgeable! I have to say our overall experience was great and I will definitely recommend this dealership and Marcus to my family and friends.

Car shopping can be very exciting yet stressful at times,...

Car shopping can be very exciting yet stressful at times, however my experience was amazing. Mr.Brazelton was very personable,outgoing, and consistant. I told him what I was interested in and he made it happen. Thanks to Mr.Brazelton and the Landers Mclarty staff I am now driving my lovely,stylish, and very affordable cheverolet cruze.

This is my second purchase at Landers through Marcus...

This is my second purchase at Landers through Marcus Brazelton. This experience, just as my first was exceptional. I purchased a 2011 Suburban last year and came in on my birthday this year and bought myself a Corvette! I honestly would not have considered purchasing this vehicle from anyone but Marcus. On the initial purchase last year he blew me away with how knowledgeable he was and how willing he was to go above and beyond to make sure I was completely satisfied. Marcus is a true professional and I have referred numerous co-workers and family members to him without hesitation. I am not sure the chain of command at Landers, but I think Marcus is an asset and much deserving of a promotion. I have purchased several Chevrolets in my life and so long as Marcus is around, all future vehicles will be through him!

I was rather pleased with the overall service while...

I was rather pleased with the overall service while purchasing my Tahoe at Landers McLarty. The people were quite helpful and address any questions I presented them with.

Overall a great experience. He helped find a car for our...

Overall a great experience. He helped find a car for our budget and what we were wanting. Everyone was very nice and super helpful. I would recommend everyone to use this dealership!

Its hard to describe the pure friendliness and...

Its hard to describe the pure friendliness and professionalism That Marcus exhibited during our 2 day car buying adventure. Genie was an absolute pleasure to talk to and so, so friendly. I have delt with many used car salespeople in my lifetime, but none hold a candle to Marcus. I would recommend him any day, any time, anywhere. I can't say enough about them. Mr. Rick Oakes was extraordinary in putting our final deal together. I was a little leary of going to a large dealer such as Landers-Mclarty, but all was forgotten with that big smile on Marcus' face the moment we arrived. He never made us feel pressured. Such great people and such great service. I'll always be greatful.

My husband and I just purchased a 2014 Chevy Cruze....

My husband and I just purchased a 2014 Chevy Cruze. Everyone we dealt with was very friendly and helpful. They all had a "we are here to help" attitude. Since our purchase we have received follow up phone calls and letters making sure we were still satisfied with our car. We have called Marcus multiple time to ask questions and he is always polite and helpful!

This has been the 2nd time that I have to this dealership...

This has been the 2nd time that I have to this dealership and each time whether i just go for an oil change or for a purchase the service just keeps getting better and better I would refer any and everybody to this dealership

The sales staff was very friendly. They treated me with...

The sales staff was very friendly. They treated me with respect. All salesmen are very knowledgeable. They gave me the best price on this vehicle. I am a happy customer and will recommend this dealer to everybody. The buying experience was fast and easy. My hat is off to to Chris in finance, he did a great job and fast too. Mr. Rob Dunn made the buying experience easy and answered all of my questions. When the time comes I will purchase another car from this dealer ship. Thank you for a job well done.

I went online in August of 2013 and look at a few cars...

I went online in August of 2013 and look at a few cars and sign in and was contact back by Marcus Brazelton. He invited me to come in and look at some cars and show me the new style of the Chevrolet Malibu. I fell in love with it, he then took me on a test drive. With his bright smile and respectable personality he show me all the great feature of the car and started me with my paper work. I just want to say Thank You so much for your time and great effort and making me look good riding in the new style Chevy Malibu 2013! GO CHEVROLET! Also I took my niece and daughter their and they met with Marcus and he was able to have them drive away in a car. Marcus Brazelton you are one of the best, keep up the good work.

John Appleton made us feel very comfortable with our car...

John Appleton made us feel very comfortable with our car shopping experience. Cindy was very pleasant and knowlegeable. John Roveto answered all our questions very patiently. This is our second car from LM. We are very happy with our second car buying experience. We love both our Chevys. We feel that that John Appleton went out of his way to help us thru the purchase and after purchase. We will recommend him to our friends.

The service was Great. It was a very relaxed environment...

The service was Great. It was a very relaxed environment with a level headed staff. David was easy going and helpful with every step of the car buying process. John was a nice guy that did his job with exceptional speed and efficiency. Cindy was very energetic and a great help setting up things with onstar etc. Thanks! Loved the Service!

My experience with this dealership was very good. The...

My experience with this dealership was very good. The staff was friendly and all my questions were addressed in a very professional and kindway.

Very friendly and courteous, and enjoyment to work with....

Very friendly and courteous, and enjoyment to work with. I would have no trouble referring friends or family to see him. Great experience, nice attitude.

awesome experience. Cindy Evans is a real godsend and was...

awesome experience. Cindy Evans is a real godsend and was a pleasure to work with. We went in to just look around and ended up purchasing a used car 2008 Edge. the process went smoothly and Cindy was not only knowledgeable but true professional

I'd like to thank Landers Mclarty Chevrolet for such...

I'd like to thank Landers Mclarty Chevrolet for such great service. I've bought my last 3 vehicles from there and the sales team they have is just absolutely wonderful. My sales person Marcus is the best. He took his time and went over every feature with me to make sure that I understood them all. I will definitely let all my friends and family know who they need to see. Even the young lady Genie from customer service was just as nice as she could be and very knowledgeable about OnStar. To the sales manager who came out and thanked me for my business, I thank you. You guys are great.

I had test drove the Ford Fusion Titanium Hybrid that...

I had test drove the Ford Fusion Titanium Hybrid that day, which was priced a little more than the Volt, and had considered the Ford C-Max, but the Volt had very good consumer reports ratings so I went to the Chevy dealership I was most familiar with, having driven by it all the time on the way to work. I drove into the customer parking lot walked towards one of the corvette stingrays that was parked outside the front, and Zeke walked out the front door and greeted me with a smile. He asked me if I was interested in that car and I said I was interested in a Chevy Volt. So we walked toward the east side of the lot and found what I recall as being the only Volt in the lot, but in a color I happened to like. I drove the car on a short test drive around the dealer ship (exiting the dealership west on University Drive). I wanted the car. So we sat down and started the application process. Admittedly there were issues initially processing my application because of what appeared to be network issues (or entering my social security number incorrectly), but I was approved for financing. Ben completed the finance application and bill of sale expeditiously, then I spoke with Genie about On-Star and the locking nuts for my wheels. Overall it was a good experience. I do wish I had more time to have the controls explained to me, information about Level 3 DC Fast Chargers explained (didn't know about these at the time), and the tires inflated to 35 psi (I was getting warning messages with them at 31 psi), but I was getting tired myself, so I drove the car home, after receiving cookies from Genie and completing the brief car orientation experience in-car. I was extremely happy with the price (the $5000 trade-in), everyone was friendly, and there was nothing wrong with the new car I drove out of the parking lot.

From the moment I filled out my online application until...

From the moment I filled out my online application until the time I drove off the lot I felt welcomed and appreciated. Everyone who I dealt with greeted me with a handshake and smile and a continuing thanks for your time and business was heard throughout the whole process. At times when there were disagreements on my part over payment and rates the team was willing to work with me and understand my particular situation. These guys really made the whole process feel like I was a friend visiting friends. I give an A Plus to the team of individuals I worked with today and as a customer I appreciate being cared for, respected, and thanked for choosing to do business with someone. They nailed it all and I look forward to seeing the same team my next go around. Thanks,Gary W. Turner Sr.Ardmore, AL

Junk car dishonest manager very unreliable

The worst dealer ever. Car was advertised on cars.com, when i called them the manager told me that they are raising the price for $1,000 and when i got there there raising the price for another $500. And the car was junk, not even close to as advertised.

From the first telephone call to the handshake with the...

From the first telephone call to the handshake with the keys - my experience was AWESOME!!!! Everyone was so friendly - even the people who were not helping you. The staff checked on me at least five times. This was in addition to my wonderful salesperson, Marcus. Marcus knew what I wanted, selected the perfect vehicle, and explained all of the options. I can truly say I did not deal with a salesperson, but a member of my family. He was honest, respectful, and knowledgeable. Excellent, excellent, experience!!!!

Great Experience

I purchased a 2013 Chevrolet 1500 pickup and love it, the staff at Landers McClarty Chevrolet is great to do business with and the salesman was outstanding in everyway to make our deal go through.

Waste of Time

We went in to look at Landers McLarty used cars today. This will be our first time buying a car as a married couple. My husband found a car he liked so he asked the price to see if it was even an option. Apparently we didn't need to know the price until we drove the car and filled out paperwork. They ran our credit score and we sat in an office for almost 3 hours listening to a man tell us how much he wanted to take care of us because we were newlyweds and how he is a top salesman and how Carmax down the road wouldn't do business like them, but then proceeds to tell us how he was always taught to never kick another car dealership cause it was bad for business. They wanted us to buy a car TODAY, end of story. They wanted us to drive home on our off day and get our car we would possibly want to trade in so they could look at it. We went to another dealership and were there for a total of around 15 minutes. We looked at a few cars that were better prices and spoke with a salesperson that was upfront and straightforward. That was that, If we decided we were interested, we could come back and not be sat in an office for 3 hours listening to a bunch of tall tales.

Thank You Landers McLarty!

I was working part time as a substitute teacher and I had enough debt that my bank and another that I consulted would not take a chance of financing an auto for me. However, someone told me about Aretha, a top sales person and Landers McLarty Chevrolet. When a Chevrolet manager drove me to Landers McLarty, I was concerned because I did not see a nearby bus stop, and I was wondering how I was going to get home. When Aretha told me to "Claim it," I was secretly annoyed because people often tell me to claim things that I think are impossible. However, I did not know Aretha or her managers. They spent an entire day looking at cars and contact credit agencies until they found a car that pleased me and the bank, a beautify 2009 Chevrolet Town & Country van. It is the prettiest car I have ever owned. My sons have their own cars, but we share this car. When so many people died during Katrina, I longed for a good car. This one had less than 40,000 miles, and it had never been in an accident. Thank you Landers Mclarty.

I came in to the service department this morning with my...

I came in to the service department this morning with my Yukon making a nasty noise. I explained that I was 8 hrs from home and was wondering if someone could give me a hand by letting me know if my issue would leave me dead on the side of the road with my wife and two small children. The tech explained that there is a $95 fee to look at the vehicle, but that's only if they didn't fix it...I tried to make the point that if its something huge that I can't afford I'd be out $95 no matter what. I told him I knew they didn't work for free, but after being in a service mgr for years myself I just didn't understand why they couldn't help someone out in need. I wasn't asking for free, just to know before I blew $100 while 8hrs from home. By the way, I was the only car in the service department. My local dealership would never do this...so I went to the local Goodyear store and they happily diagnosed my vehicle and got the cash for my simple repair. Thanks to Jay at advanced auto parts for the referral to Joanie Upton at Goodyear!

Thanks for Making Me Feel Like Family!

I would like to thank Frank, Cindy, Nicole and the rest of the team at Landers McLarty Chevrolet for making me feel like family and at home with the purchase of my new 2013 Dusk Camaro, I would recommend to anyone that you guys are the go to people to purchase a vehicle. I have been to other dealerships but I must say there is none other than you guys and my next purchase will be with you all; thanks again for all you have done for me. God Bless.

NEVER AGAIN! On August 3rd, we went to this dealership to...

NEVER AGAIN! On August 3rd, we went to this dealership to buy a used car. The salesman got us approved for a 2010 Chevrolet Aveo LS and we dealt with the finance dept. We asked if this was a done deal, they said yes.A week later, we are called and told that our loan was not approved & that we had to bring the car but he would put us into a 2006 Maxda 3 as long as we got there first thing in the morning. Before they even opened, went to look at the car and saw the sunroof was open and there was water in the console area. The salesman said that it wasn't a problem. The salesman requested that we clean out the Aveo as they had someone there to test drive it. He came back saying the Mazda had been sold the previous day. We asked where was our vehicle that we traded in the week before, got told that its no longer on the lot. He then explained the only vehicle left on the entire lot was a two door 2007 PT Cruiser Convertible. We weren't happy at all but since we were told that our vehicle was no longer on the lot, the Aveo was apparantly "too much car for us", the Mazda had been sold already, we were stuck with either this car or nothing at all. So we took the PT home, the very next day we had issues with this vehicle. Coming home, it started spuddering, a noise went off, the check engine light came on, and going over 40 miles an hour the steering wheel would shake. We drove it back to the dealership and spoke to the used car manager. He gave us a loaner car, explaining that the service department was closed that day but he would put it into the shop the very next morning to get a diagnosis. Two days later, we get called back to come pick up the PT. The manager tells us that they only needed to replace the sensor light and nothing else was wrong with the car. So we decide to take it to another mechanic to get their diagnosis. Come to find out that the shaking wasn'[t fixed and that there was something wrong with the engine and transmission. The next day, we go back to the dealership and explain what our mechanic discovered. The manager actually sat there and argued with us that our mechanic was wrong and that their service department was right. We also explained our treatment from day one regarding the whole car purchasing experience with this company and we weren't happy being forced into a car that we didn't want in the first place but were given no choice. He proceeds to argue with us again, saying "no one forced you into that car, you could have walked away at any time". Our reply was that if we had walked then we would have been out the down pymt and our vehicle as well since it was no longer there.My boyfriend discovered that our vehicle was still in fact on the property. Upon learning this, we demanded our vehicle back and our down payment since they lied to us from the beginning. The manager refused to give us our vehicle back stating that they didn't even have the title on the premises any longer and he refused to give us our money back stating that if we gave him a day or two he would try to find us another vehicle to appease us.By this time, we were completely fed up and wanted nothing more to do with them. After informing the manager that we would be calling our attorney and him telling us that we were more than welcome to do so, we proceeded to make a few more phone calls to various people including the news station. Twenty minutes after the manager spoke to us, he comes to us with the title to our vehicle and has someone bring our car to us. He then states that they need two signatures on the refund check and that there was only one person there but the other was going to be there in a couple of hours. By 3 that afternoon, I got my refund check for the entire amount of my down payment.For those of you who are thinking of doing business with this company, please reconsider that decision. I would hate to hear of someone else getting this done to them.

If you're gonna but a car, go to Landers McClarty Dodge...

If you're gonna but a car, go to Landers McClarty Dodge Chrysler Jeep. I've never been so ripped off before. Must be a Chevy thing. They wanted to sell my an 08 Trailblazer for the price of it brand new. It had more problems than a 87 Corsica. I was in there for 7 hours before we finally got all the paperwork together. We signed nothing that night but a piece of paper saying we we're bringing the vehicle home and coming back with it the next day. It took 7 hours to do that?? Landers McClarty Dodge called me the very next day and told me to come in and talk to them, so I did. I got put in a 2012 Jeep Patriot for $6,000 cheaper with 16 miles on the car. They also gave me FREE leather seats because it came with cloth. My interest rate on my Jeep is 5%, where as Chevy wouldn't even tell me mine for the trailblazer. Seriously, you'll spend more than you want/have to here.

This weekend I drove my moms Chevy Equinox that we...

This weekend I drove my moms Chevy Equinox that we bought ad Landers McLarty. I loved the car when we first test drove it and love it still. It is a great ride for the money. Being a big SUV guy I figured it would stink but it really sold me. Mom loves it and Im thinking it might be a great car for us too. Its got enough get up and go that when the car was full and I was pulling out into traffic on a hill I felt pretty good about getting into the flow of traffic.When we bought the Equinox I spent the whole time with mom and the sales rep that helped us out. Nice job. We knew what we needed to know about the car and other cars that we wanted to drive. No hassles and no hard core pushy tactics. Very pleased with the experience.

Huntsville needed a good Chevrolet dealer and got a great...

Huntsville needed a good Chevrolet dealer and got a great one. We bought a new Silverado and could not be happier with the dealership, the people, the service and the price. If you are considering a new Chevrolet or even used give them a shot at Landers McLarty Chevrolet.Mr. Edington