Land Rover Hinsdale

Yearly Service Visit

Quite satisfied with the service, facility and all personnel. Always made to feel welcome. Great and trustful Service Advisor Linda.

Evoque

It was a pleasure dealing with our sales guide, John Matteis.

service

Great service and very helpful. My lady made sure I was out the same day so I could leave on vacation .

A-1 All Areas

1/2/16, we just bought our third (3rd) Land Rover from Dan and The Bill Jacobs team. Why do we keep going back to Dan? Dan is down to earth, well-informed, and has a low key sales approach. He is honest, respectful, and a straight shooter. My options are always throughly explained he never up sells me which I really appreciate. Truthfully the dealership isn't convenient to my home (Long Grove/Kildeer) but their selection, customer service, and support makes the extra time it takes to get there worth my while. I wouldn't go anywhere else.

Purchase of LR4 Lux

My wife and I just purchased a new 2015 Land Rover LR4 Lux from the Hinsdale location. Overall, our buying experience was very positive and refreshing in that Dan never pressured us. I would definitely recommend this location. Dan, our sales person,was very knowledgable about our vehicle of choice as well as extremely patient to answer all our questions. We are very happy with our purchase and would defiantly buy from him and the dealership again. Mike & Debbie Green

New Car Purchase

My husband and I just purchased a new 2015 Land Rover Evoque from the Hinsdale location. Overall, our buying experience was very positive. I would definitely recommend this location. Dan, our sales manger, was very knowledgable about our vehicle of choice as well as extremely patient to answer all our questions. We are very happy with our purchase and have been enjoying it immensely.

Great Service & No Pressure Sales Dept

My wife and I were looking for a new car and opted for LR Hinsdale because of it's convenient location near the city. We wanted the ability to test drive a car in the suburbs without the hassles of urban grid-lock, road construction, and traffic signals at every intersection. As a former owner of 5 different LR vehicles it's also nice to see that some of the older LR dealerships, like the Hinsdale location, have remained. Our contact (Dan) in the sales department was extremely knowledgeable with a genuine love for the heritage of this great automotive brand, which I really appreciate as a LR enthusiast. His product knowledge of the cars we test drove was impressive and he didn't pressure us to make a purchase, which was equally refreshing. I would highly recommend this dealership to anyone looking to purchase a Range Rover or any Land Rover vehicle. Thanks again!

Best customer service!

Hands down, the best car buying experience I've ever had! I would definitely recommend Steve and Land Rover of Hinsdale to all of my friends and family! Thank you all so much for such great customer service!

Great Service

I had a great experience with recently purchasing my new LR4 from Land Rover Hinsdale. Mike Ryan in sales was a great help and very knowledgeable. I highly recommend purchasing a car through him and from this dealership who's staff is very friendly.

Landrover Hinsdale

Linda the service advisor is amazing!!!! Great customer service and very knowledgeful. Happy to have an amazing place to take my truck to and know I am in good hands

Great Service

Linda was a pleasure to work with. My wife was in a accident and she took control and took care of everything all the way to the end

Sales & Service is Great!

Great to deal with and service is good, they do it right.

Great service.

Attentive to detail and quick service. Thorough and helpful

Recent Evoque Purchase

Seamless purchase experience at this store. Very good selection and they worked hard on an unusual trade - in situation. The new Evoque inventory was decent and Dan Gallovitch worked diligently in finding us the color, equipment combination we were looking for. (Jeff also assisted in Dan's absence).The vehicle was delivered at the promised price with the promised trade value and in the promised time frame. Nothing but good things to say about Dan and this store.

Range rover sport purchase

Great dealership and we really like working with our salesman mike ryan. This the second range rover we've bought from bill Jakobs range rover in hinsdale, illinois.

LoveOurLR4

We had a Discovery Series II years ago and found some LR4s on-line. This was our first stop and we were able to get the vehicle we wanted at the price we wanted in less than 3 hours, test drive to driving off the lot.

Would go back again

Great service and made the experience enjoyable . Would return to purchase another car

great service

John and Kevin were great to Work with.Thank you

Great service and a pleasant buying experience!

The staff at Bill Jacobs Land Rover of Hinsdale was a pleasure to deal with. They made the buying experience simple and seamless. I'm looking forward to a long standing relationship with their dealership.

Great Experience

Great experience and great customer service in purchasing my brand new Range Rover!

Purchasing a new vehicle

I did my research, and found that I could buy the car I wanted without going over my budget. I purchased 3 weeks ago, and am very satisfied with the salesman and the overall experience at this dealership. I did not feel pressured or overwhelmed, but still felt that my salesman was qualified and knowledgeable.I would definitely refer someone to this dealership, and in fact have already done so.

Land Rover Hinsdale

The staff at Land Rover Hinsdale located the exact vehicle we wanted and made the purchasing process a breeze.

Great buying experience

Our sales person Dan is wonderfully knowledgeable and was very helpful I picking the right car. He made the process easy and simple. I have known him for over 20 years and I trust him and his advice.

Customer service

Linda Gazzi is the best. She goes overboard to provide the most incredible customer service experience possible.

Good service, clean facility.

Linda from service was thorough and honest and focused on the problem at hand and not telling me I have 11 other things wrong like most Service departments.

Great experience

My family and I drove up to the Hinsdale Land Rover dealership hoping to look at, test drive, and maybe buy a certified pre-owned LR4 about a month ago. They happened to have three I was initially interested in. After test driving all three, it came down to two. Our dealer, Mike Ryan, helped us weigh the pros and cons between the two cars and gave us the time and space needed to make our decision once we had all the information. With the decision made, Mike helped us maximize our trade in and completed all the paperwork in a timely manner. We were in the dealership from 11:30-6:30 with our two boys (7 and 10). Although our kids are well behaved, they are kids all the same. Everyone at the dealership was kind, considerate, helpful, and welcoming. Mike even made us aware of future Land Rover annual events that sound fun for our family. This was a pleasant experience from start to finish and we love our LR4.

Excellent experience with this dealership

I purchased a 2014 BMW X5 that I saw on cars.com from this dealer. I dealt with Dan Gallovitch and the entire process was very smooth. Negotiations and financing were quick and fair and the vehicle was exactly as described when I picked it up the next day. Dan even came in on his day off to meet me and deliver the vehicle at the dealership. I would highly recommend this dealer.

Goes out of way to help out

I did not have much time to possibly put this transaction together and Mike Ryan kept in contact with me throughout the day answering my questions and making it inviting to take the 4 hour drive later that Friday afternoon to see the car and hopefully come to a purchasing agreement the following day. Mike did a great job, I believe he went over and beyond to help me out! . Thanx Mike

Great transaction

Overall my experience at Hinsdale was great. Mike is a bit of a character and was very helpful. I explained how I had just been burnt by another dealership selling a car out from underneath me after I had given a deposit. He worked to get the price of his vehicle comparable to the price I was suppose to pay at the other dealership. I flew in to pick up the car and they had a very nice older gentleman pick me up from the airport. The vehicle was as described and freshly detailed when I arrived. There was a tire pressure light on and the shop checked it and took care of it right away. I've had the vehicle for about a week and a half now and I still love it. The only complaint I have, and it's a minor one, is that it took forever to process my paperwork. Mike had accidentally filled out my paperwork with the wrong address and it took over an hour to get new papers, and I needed to get on the road and headed for home (6 hour drive). It wasn't that busy in there. As for the rest, the dealership is beautiful (right down the road from the Ferrari dealership) and you could tell they only keep top notch vehicles on their lot. Recommended, I would by from again.

Very customer-focused!

The communication from this dealership was excellent. I sent an email requesting a test-drive of a Mercedes ML350. They followed up immediately by email and phone, then called again to confirm my appointment. When I arrived, the car was ready and waiting - which is not always the case with other dealerships. The sales manager made a point to introduce himself and, because it was later in the evening, he offered to let me bring the car home overnight (I live nearby). I decided not to, since I had to be somewhere early in the morning, but I really appreciated the gesture. I ended up purchasing another vehicle elsewhere, but I'd definitely consider going back to Land Rover of Hinsdale in the future.

Wonderful Purchase

I saw the dealership had a 2007 Chevy Tahoe for sell on-line. The photos attached to the ad on the Internet helped me to make the decision to check the truck out. Arriving at the dealership, I was treated like a valued future customer. When the vehicle was bought to the front of the building, it was a very clean vehicle. After test driving it, Dani, the sales person was very patient with me. Jeff the manager was a gentleman and a scholar. The price was good and the what I received for my trade in value was event better.

Excellent dealership. Thanks Tom&Jeff

Just purchased a new 2013 Range Rover Sport from Land Rover of Hinsdale. Tom Eckert and Jeff Kruger were the individuals that helped me with this process. I couldn't be more happy with the experience I had. I was treated with respect and they were both very extremely helpful with the car buying process. I am a brand new customer to Land Rover and would highly recommend this dealer.

Couldn't Have Had A Better Experience

Truly we stopped by the dealership just to test drive and see the car; it's location was convenient from work, but certainly not close to home. Shortly after meeting Dan Gallovitch and experiencing his professionalism, outstanding knowledge of the vehicle and ease to work with, we firmly decided that this would be where we purchased the car from. Then we met John Gavin in financing and the experience couldn't have gotten better. This team was not only professional and knowledgeable, but they certainly knew how to get things done. My experience with both of them left me more than confident that I'd have the same quality interactions with this dealership for all future needs with this car and any other vehicles we purchased with them. We will, no doubt, be purchasing from them again.

Careless-Unorganized Dealer- Unbelievable Story

I inquired over the phone about a vehicle posted for sale earlier in the week. They kept trying to get me to go to the dealer to see the vehicle and also to bring my trade in vehicle to get it appraised all week. I gave them a financial ballpark figure of where I wanted to end up in and repeatedly stated that I didn't want to waste my time driving over there if it seemed unrealistic. After previous calls during the week, I finally ended up going after they (Danielle) called me three times to go in today... When I arrived, -the vehicle had supposedly just sold 15 minutes before I had arrived!? WOW! but the girl who repeatedly called me all day, who I had just spoken to minutes ago... had just told me the manager (Jeff) was waiting for me to get the deal done! Unbelievable!? I had just explained to her that I was driving in from the city and didn't want to waste my time! It gets better... I arrived and the girl I had spoken to... denied it was her I had spoke to over the phone?! I was mad and told them I had to drive 30 minutes to get there and the sales manager laughed it out and said, " ahh, I drive that everyday, no big deal... how about an LR2?" Are you kidding me?! No sense of professionalism or even a bit apologetic. These people are unorganized, selfish, and careless... and/or lying about the cars they post up for sale. DO NOT SHOP HERE! Complete disregard for other peoples time! I WILL NOT BE BACK!!! and hope you take your money and shop elsewhere.

Sales staff were Great

Dan , Jeff and John were very Professional . Great dealer

2time buyer

In general I have had 2 very good experiences here, I worked with Jeff both times, he was honest, informative and realistic. I bought a used car from him the first time and a new car the 2nd time. Service has been unresponsive, I have e-mailed them a few times to schedule appointments and nobody ever responded, so I take my service to another dealer near my wifes office in Naperville. I will go there again next time I buy, but I always shop around to be sure. .

Worst Dealer ever

Avoid this dealer, This is my personal experience, I am a Student At Purdue University, I bought a Range Rover Evoque from this Dealer, the guy I bought from his name is Dan, he is a jerk. We spoke ahead on the phone, he gave me a price, which according to him, includes everything, and NO discount at all, but he said he will pay for my rental car if I decide to buy. So I went there, they guy increased the price right there at the dealership. I mean what the hack?! But then I liked that car so much so I just bought it anyway. So I asked him to pay for my rental car fee, he said I need to pay first and then he will pay me back. Guess what? I has been 8 month now he has not paid me anything!!! They also have bad attitudes when talking to you, like they are the only Land Rover dealer on the earth!!! AVOID!!! no kidding!

Mr Jose

The employees are great. The sales person was awesome. And it is actually the second time that I buy and used car from this dealer