It was terrible longest day ever also
Went to this car dealership with a pre-approval letter from Capital One Auto only to have my credit ran by every bank that they know because they sent the wrong paperwork to Capital One and I never asked him to do anything the whole time I set there believe it I was waiting on Capital One and get back with them they left me in the dark while they tarnish my credit
Great experience, would gladly recommend to others!
Every time I am at the dealership everyone is friendly and courteous. I have gotten 2 vehicles from Lambert and couldn't be happier.
This was my first purchase from Lambert and Dave was an amazing salesman, I would highly recommend him and Lambert to anyone.
Unnecessary credit checks
Went in their with a pre-approval letter from Capital One Finance and had my name ran by any bank they could think of put 6 hard hits on my credit and I went in there with a pre-approval letter again from Capital One terrible business practices I never asked anyone to run my credit I went in there with approved offer for 25,000 and got my credit beat up because they sent the wrong VIN number over and couldn't get the right approval so they take it upon myself to try to find one I guess
I had service done
Servicing was a pleasant experience and a bonus was that they washed my car too!
We are treated with respect and we get service as soon as possible.
Most smooth car buying experience we've ever had!
Great experience! Low pressure and nice car for what we paid! Would definitely come back and purchase another vehicle from Mike Wosniak at Lambert! Thanks!
Salesman was very professional and took care of my needs
professional and provided all options to make best choice. the sales person mitch moss was very helpful. would chose this dealer again
Lambert is Good
Very efficient service appt for 12,000 mile service, Oil, Tire rotation, free car wash. Pleasant and efficient. Good waiting areas or walk to Moe's Bar & Grill just down the street.
They went out of there way to help me!!!
I called about a car I seen online and told them I was on the other side of town & had no ride 2 get there, so Mitch Moss came & got me& he helped me find quality ride in my budget. & they worked with me on the price. I am a custumer 4 life!!!!!
Very pleasant, down to earth and no pushy sales pitches.
Mitch Moss was helpful and very efficient. I picked my car, did paperwork and drove away in record time!
Had a great experience Love the 2004 Corvette I bought Dave was the man who made all happen Thanks
Garett, Chris and Gabe were awesome. No complaints
REPAIR AND RECALL
THEY ARE ALWAYS GEART, THIS WAS THE 12TH AUTO PURCHASED FROM THEM...GJS
Great service visit!
Although it was a regular service visit, it was an excellent experience. I was greeted immediately, and before I expected, the work was done. Thank you for your great service and delightful staff.
There was a recall on computer programming for the airbags. The programming time was as expected and the people were polite and eager to please. I mentioned that I was not completely satisfied with the DuPont sealant application applied when I bought the car. The sales person didn't hesitate to have the application redone - and it now looks great. The dealership also gave me a car to drive when the application was done.
Easy, Quick, and Fair
Mark Mundy made this a very easy and pleasant transaction. Your fiance department also worked with me on my trade-in and the cost of the extended warranty. It was a very easy process and the hardest part was the drive from Avon Lake! Great place to buy a newer/low mileage used GM vehicle.
Great Service at Lambert's
I've always had very good service at Lambert on all my vehicles. Waiting in the customer area is relaxing, especially when there are cookies and coffee and nice people to visit with while waiting.for service.
Three exceptional sales personal in Gerald,Caleb and Garrett
Have bought my last 2 cars here. Excellent service department and both purchases were very smooth. Will continue to purchase from this dealer!
Will Spencer was GREAT! We enjoyed the treatment we received; everyone was very nice.Glad we were able to get an affordable lease though the lease protection (a wonderful thing to have) increased our price back to where we didn't want to be.Thank you for taking good care us.
Always a pleasure...
Lambert consistently delivers exceptional service. I'm always impressed. Salesperson John S. always takes the time to match a car to my needs. I'll keep coming back.
Jon has sold me other cars and will continue . Thanks Jon
2013 Chevy Equinox
I was in a bad accident back in July and totaled my vehicle. I needed to find a new "used" vehicle quick because I was still a mom and still needed to get to work. I stumbled upon Lambert in an online search, found a vehicle I liked with low miles and in my price range. I called and spoke to Will Spencer (very nice) & went to get my 2013 Chevy Equinox the next week. Super easy process. Will be returning.
What title? My name is below. If title, then Mrs
Buying my Regal was overall quite a pleasant experience. I was very very pleased - and impressed.
Lambert service is great
I use Lambert for all my auto needs. I have always been completely satisfied.
Great service for recall
Great and quick service for recall ... even got washed.
Process was great!! Would do business with this dealer again! Will Spencer was a great salesman!
Service was timely and satisfactory. Truck was washed.
Everyone is very friendly and professional. Very efficient
Oil and transmission change went smoothly. Thank you for the ride home and back. also a big thank you for recognizing veteran's with a discount.
I was very pleased with my whole experience.The young who helped us was very nice and very helpful.
The people in service are always polite and friendly. They explain any and all repairs in a way I can understand.I always feel appreciated.
I have found the service & customer service to be above average.That is why I have purchased two cars from you in the last three years
2016 Buick Encore
Very happy with Lambert Buick. 2nd vehicle purchase there. Very pleasant staff and very easy to work with sales rep. Pat Kassinger.
The sales representative was friendly knowledgeable and considerate and patient.Dave Siemen was our sales person. He did an excellent job representing our interest.
oil change review
The customer service is exceptional. Always polite and nice. Facility is always clean. great job
We would buy from again!
We had a great salesman, Will Spencer! The buying process was great and fast! Very accommodating to our schedules! We would definitely buy from this dealer again! Thanks, we are loving our new car!
Oil Change, Tire Rotation, Standard Maintenance
I was able to schedule my appointment exactly when I wanted it. Each employee I spoke with was cheerful, polite, and welcoming. They spent just the right amount of time with me. None of them seemed to be in a rush to get me out of there, yet they were expedient in getting the work done. They worked as a team. If one person was in the middle of something, another employee stepped in to help me rather than making me wait there. The waiting area was comforting. I was offered water and cookies, both of which I declined. My only recommendation would be to lower the volume on the television just a bit so those of us who wished to read instead could do so without distraction. But then again, a customer with a hearing disability may think otherwise. All in all, I really have no complaints. It was a very pleasant experience, especially when I received my car after it had been serviced AND washed-clean as new!
2016 Buick Encore
My new Encore is great! My salesman Pat Kassinger was very helpful in getting me the vehicle I wanted. This is my second purchase from Lambert and happy with the process from start to finish, hassle free! Definitely would recommend Lambert GMC to friends and family.
Car purchase experience at Lambert Buick & GMC
The salesman,Will Spencer, was friendly, attentive, and made our experience great.
Worth the drive!
All I can say is "What a WONDERFUL EXPERIENCE"! From conversations with Jim (Dir. of Communications) via phone working with me on the details. Pat (Sales) spending the time showing me the vehicle & making sure it was prepared & ready to go was great. Jason (Sales Mgr.) could not have been any nicer & helpful. Bryan (Fin. Mgr) was thorough & extremely efficient. I was in & back out on my way home in no time. Lambert is the place to buy a car, no fooling around, PROFESSIONAL, BEST PRICE by far for the purchase of the new vehicle, & fair price for the trade-in. Again, EXTREMELY HAPPY & THANK ALL of you above for making it happen!Sincerely,J. Lauer
Dana in the service department always takes care of our vehicles.The entire staff and mechanics are wonderful We will not go anywhere else
ANDREA JANOWSKI-GMC TERRAIN SLT
Fun experience! A lot of vehicles to choose from! I am happy with my Terrain.
Lambert has always been exceptional in service! They are always respectful and efficient with any work that I have ever had done and the buying experience was quick and easy this time around
Lambert Buick/Gmc is exceptional.
Brian and Vicky at Lambert Buick/gmc are exceptional. Our car buying experience was quick, painless, and they were wonderful to deal with. Definitely the easiest new car purchase we have ever made. Can't say enough about how nice it was to deal with honest, upfront folks when buying our Enclave. The Enclave is also great; excellent ride quality, very quiet and lots of room.
We were greeted upon our arrival. Our vehicle was checked in and taken to service quickly. We waited briefly while the service was completed. Passing employees were also very polite. Once completed our invoice was explained and future service options were discussed we made our payment.
Great dealer experience
Our salesman Garett Schneider was great. Everyone there was very friendly. It was a great experience from start to finish.
Great service dept. WRITERS INformed me that there was a recall and repaired it.
Mrs Sarah Shoemaker
Brian was a wonderful salesman. Everybody was wonderful. I have never had a better buying experience ever.
Great car buying experience!
Great car buying experience! I came all the way from Chicago to buy at Lambert because of the selection and value. Mike W was extremely helpful, especially from afar. I have been impressed with the customer service and follow up care since my purchase two weeks ago. I would definitely recommend Lambert GMC.
Lambert Buick GMC
This is an honest dealership with excellent service mechanics. I was periodically informed on the progress of my repairs. When it appeared that I wasn't able to pick up my car before they closed, a service tech made it easy for me to pick up after hours.
The Happiest Customer Ever
Garrett helped me to get my dream car and I couldn't be happier! Thank you so much!
Review for Lambert Buick
Everyone is very friendly and efficient . In an out in record time. Always enjoy having a cup of coffee and cookie while I wait. Besides I like having my car washed., great place to deal. Got to check out the new envision . NICE!
Don't know what this means?
Once again John and the gang provided a painless experience!
Tire rotation, oil change and noise
I came in for an oil change and tire rotation. I mentioned a noise that I have had my car in for previously without resolution because they never heard the noise. A mechanic was standing there and said he knew what the probable cause was. So he immediately got in and we drove around the parking lot and he explained what the noise was as we heard it several times. It had to do with ABS system and the noise it makes when it sets. It is annoying and something should be done so cars do not make this noise. I did appreciate his time and explanation.
Lambert Buick Services
Lambert Buick is an awesome car dealer. Will Spencer was very knowledgeable and helped get the SUV I wanted plus more. I will surely go back to get another car/suv from Lambert in the future.
Lambert Buick gmc
I have been to this dealership twice. First time I sat waiting for two hours as the loan that I was told was ready ,had to be approved. Second time i was thefe for 3 hours waiting. This time bringing a Check to buy the car outright. When I told them that it was not acceptable they said it was acceptable. Never again will I Shop at Lambert. Do yourself a favor and look elsewhere.
Satified Customer Experience Salesman Will Spencer
Will was great. He assisted my family with purchasing a used vehicle. His knowledge and expertise guided us in purchasing a practicable and affordable car for our son. He also assisted us with setting up the XM radio and told my son what to expect in the mail regarding the warranty. He also took care of contacting my insurance company. When my insurance company informed him that they would need to speak to me directly to make changes to my policy, Will contacted me immediately to inform me that I would have to contact my insurance company to ensure my vehicle had coverage.Thank you for all your assistanceKimberly Capers
2016 Sierra Denali 2500HD Buying Experience
John Sdono took excellent care of me from beginning to end. I estimate I have purchased over 25 different vehicles so far in life and John made this the best experience to date. I could not have asked for anything to be better. I have given John's name to 3 different friends since my buying experience on August 25.
Lambert - Excellent Service on my Buick Enclave
Lambert Service Department did a wonderful job servicing our car. We highly recommend Lambert to all our family & friends.
Garrett Schneider was my car salesman and was excellent. He took a lot of time with my family and myself. Garrett was easy to contact/reach and was very prompt with repairing to me which helped lead me to the purchase of my (new to me) used car. Garrett was very friendly and personable which also helped in the buying process.
All good!srealley good car good service good people.
Best buying experience out there.
I have bought 8+ vehicles from Lambert over the last few years. Dealing with Mark Mundy takes all the hassle out the "Car Buying" experience. If you hate the negative stuff that usually goes with buying a vehicle I recommend visiting Lambert Buick GMC. Find out for yourself. Thanks
Purchased a car...
Kim and Gabe were awesome. In and out in 2 hours. Perfect!
I went in to have a recall taken care of and another problem was found with my car. They were able to take care of all of the problems in a timely quality manner. Everyone was courteous and friendly. They even gave me a ride home and picked me up to get my car.
Easy. Quick. Satisfied. Purchased a used car and found the process to be simple and fair. Car runs great and looks good
Drove an hour and a half to visit Lambert
I found the car I'd been looking for on-line and sent an inquiry email on Sunday. I expected that I might get a response on Monday, if at all, but I got a non-bot message back on Sunday. I confirmed that the car was available on Monday morning and drove an hour and a half to see it. They had it parked in front of the dealership, and Gerald met me outside as I was looking at it. They let me take it for a test drive and we negotiated the deal, all in about two hours. Gerald was a sincere pleasure to deal with, and the other folks I met and worked with were just as professional and accommodating. I wish I lived closer to Lambert ... they would be the only dealership from whom I would buy my cars!
Lambert Buick GMC
This was the fourth car I have purchased at Lambert and all of my experience's have been great! Awesome salesman "Mark Mundy" always makes it an easy thing.
Awesome car buying experience!
Dave Siemon was an awesome car salesman...very patience, didn't pressure me, no games & also answered all my questions! The Sales mgr/Craig Weiss & Mike Wozniak who helped was awesome also & worked with me to get a great deal! All 3 was very honest...which I found a very new concept in the car buying experience...worth the drive up to Lambert Buick in Cuyahoga Falls...They did everything to get my Buick Encore in my price range! Very Highly Recommending Lambert Buick dealership as well as these 3 salesmen!!!
John Sdono was great as usually. I have been dealing with him for 23years. Bought a lot of cars from him. He talks me into what i want. Lambert Buck & GMC also is a good dealer ship.
Casmir S. Porcianko
The buying process was great except they would not accept credit card payment and that was frustrating because I had to go and get a certified check - the stone age! When I had sufficient creditfor the down payment this was frustrating and never heard of stone age West field Bank another, stone age old fashion no online connection just mail! Ok Westtfield Insurance may be good but what is this old fashion bank and financing - go to Chase - go PNC - go to Capital One banks for a loan! Other than that the sale was great and the finance department went over arm and length to save me money! With the great salesman who went over arm and leg to save me money!!!I will rate Lambert Buick very high in buying experience and help! The only hassle is why did I have to go to a bank and get a certified check? When my credit card was sufficient?
We had a great experience purchasing our used vehicle.. I did notice a small tear in the back seat once we got home but overall it's a wonderful car!
Oil change and air conditioner repair
As expected, Lambert continued its great service on our 2013 Enclave.
Everyone did a great job frim the office to the mechanics!
Very happy with my whole experience and love my car.
I liked the low pressure buying experience here, not like other dealerships I have been to.They did not have the new car I was looking for, went out and found just what I asked for, in a timely manner. The Lambert sales team went over all the options with me and set-up my phone to sync to the car. Overall I was very pleased.
Our experience with Gerald was fantastic, we couldn't be happier with our new truck!
Quick and easy scheduling , customer service excellent !!
2014 GMC Sierra recall seat belt
I was not crazy about the way they cut into my seat for the seat belt recall!
They are always very nice and work is done in the estimated time.
Andy Ringer did a great job. Chris assisted with the technology. The building was comfortable and everyone very helpful.
Will Spencer was awesome and made the buying process easier that we ever thought it could be. Thanks!!
Great Service. Fast and took care of washing my vehicle.
The salesman was very helpfull. He helped me find when auto i wanted.He helped me get a great deal and love the car.
Exceptional Service Department
The service people were very helpful. They listened to my car issues & helped to fix them.
Our family has purchased several vehicles from Lambert GMC. The sales staff and the service staff are AMAZING! Our salesman is never "pushy" and has been extremely helpful every time we have purchased a new car/SUV. The service department is clean, quick, and friendly. It's always easy to schedule a maintenance appointment, and we are in and out when promised.This will be our dealership for many years to come.
Great overall experience, they worked with us to get a payment we can afford, if you are looking for a painless shopping experience, try Lambert Buick/ GMC...
What a great dealership. Lots of cars to choose from and a great staff. We had Pat Kassinger as our salesmen. He really knows his stuff. They are all so friendly there and go above and beyond.
repairing my car
Terrific service and my car runs great!!! I was treated extremely well
Great Customer Service!
The Sales Staff was very nice and took their time with my wife & I. Before purchasing the car I expressed a few concerns about the brakes and a scratch on the back bumper. Much to my surprise they replaced the rotors & they brought in a professional to paint the bumper! They had all of this work done in one day so that I could pick up the car on the day we had discussed. We were very pleased with our experience & you will be too!
2014 Chevy Cruze
I have purchased 3 cars from Lambeet now. I will keep going back.
John wurst Cascada purchase
Purchasing the Car at Lambert was an excellent experience !
Best selection and deal
Gerald was awesome. He was very knowledgeable about cars on the lot and what was available to purchase. He was not pushy and answered all of our questions honestly. He let us make the decision without trying too hard to sell us on something we didn't want. There was a great selection of used cars for reasonable prices on the lot. It did take a while for our paperwork to get processed through the finance guy after we decided to buy.
Mrs. Shelia Gruver Bush
Excellent salesman, courteous, well trained, knowledgeable, polite no high pressure just great salesmenship.
Buy local at Lambert Buick GMC IN Cuyahoga Falls
The Lambert Team gets it . The service is gold level .
The sales person was very knowledgable. He answered all my questions and showed me everything on the car for my use. My credit application was approved and all went very smoothly as I signed the final papers for the leasing of my Envore.
Very good customer service. Mitch did all he could to get me the payment I needed.
Top Notch Dealer
My experience with Lambert Buick started with an online (email) request for additional information on a used Tahoe. I received a phone call the next day (less than 24 hours) with the information requested and an invitation to come and view the vehicle (Gerald provided the dealership number as well as his personal cell phone number in case I had additional questions). After several weeks of deciding whether I wanted to move forward with the purchase, I contacted Gerald and he responded immediately and asked that I come in (I later found out he made a special trip on his day off). From the moment I stepped onto the property I was greeted by a friendly and knowledgeable team of professionals. After taking a test drive, Gerald drafted the paperwork, took my trade (at the agreed upon price from our initial phone call (no haggling or games!)), washed and filled the vehicle with gas. All of this occurred while another sales person was polite enough to occupy my restless 15 month old. The process was seamless and extremely well done. This dealership and their team is top notch!
Excellent sales team, especially Mark Mundy. This was my second car purchased from Lambert Buick GMC. Mark has the experience, knows how to treat customers.
very pleasant salesman, seemed very honest very friendly atmosphere. will recommend to my friends. Had the vehicle I was searching for. No high pressure sales
The staff is very professional and courteous. They got me in and out very quickly. I love this dealership.
Efficient oil change
Took my car in for a scheduled oil change. The employees were polite and efficient. Service was completed in the amount of time I was quoted.
Honest,Fast,Exceptional service at Lambert!
Second purchase in 2 years and both times we were blown away by the customer service in all departments of lambert Buick gmc!
Lambert Buick GMC Review
I am truly impressed with the staff and facility that Lambert offers. Within seconds of standing on the lot, I was greeted by a salesman who took great care of me. He was patient and provided the information I needed to make a decision to lease a car. There was no pressure to buy/purchase. The experience was pleasant and informative. Once I made the decision to lease, the finance director made that process easy as well. It was quick and the service was great! When I had the opportunity to jump in my new car, the CTE was awesome! He did an excellent job explaining all the "new to me" bells and whistles available on my new car and offered to assist after hours if necessary. Lambert makes it easy to buy a car! And that's why I keep coming back. Thank you to John M, Michael C. and Chris C. for making my car buying experience exceptional.
salesman was excellent dealership and personel very friendly
Had a great experience on leasing my 2016 buick encore
Our car buying experience
Everything was very good except that it appears that the oil was not changed on the vehicle. Mitch did take care of it to our satisfaction.
Excellent service and courteous treatment. Provide several options for buying.Service department informs me if they find problems that need repair and cost ofrepairs.
2016 regal Buick
Great Service, easy to get appointment, Friendly servicemen
Car service department
Enjoyed the service timeframe and pleasant service department employees
Always the best experience at Lambert!
This is my second experience at Lambert and I have to tell you, that the BEST people work there! Always courteous, friendly, accommodating and NO pressure - ever! Mark Mundy is the best in sales and leasing! He is personable and I consider him more a friend than just another salesman. Dave did a fantastic job in the tech department! He helped with all the settings and instructed how the instrument panel and smart options functioned. Very professional, courteous, and knowledgeable!Thanks guys for making my second time around just as enjoyable as the first time!! You're the best!!
Great job as always. Drew always takes great care of me whether in for service or extended service. Mark in sales awesome. Cannot speak highly enough of everyone. Thanks you make things so much easier.
A great way to have the best possible service for my Yukon. Thank you for a very good experience and top service for my vehicle.
Easy to work with and very thorough-will be doing business with them again soon!
They really go above and beyond for their customers! Very nice waiting room for customers when waiting for car oil changes. Great coffee inside the sales building.
Love this Dealership
Great Dealership great employees and sales process. Would definitely recommend to anyone.
My overall experience was Awesome!!!!! Mitchell Moss was great from the time he answered the phone to the time he handed me my keys to my new Cadillac CTS4 Coupe......
Had a great experience and will be back to purchase another vehicle. Highly recommend this dealership.
Purchase of Used Chevy Spark
Excellent service !Very smooth transaction !I would recommend Matt to anyone !Thanks again Matt !
GMC Yukon Denali
I highly recommend Lamber Buick GMC for your next vehicle purchase. The salesman and staff were extremely helpful, efficient and friendly. Simple, painless, exactly what I like. Thanks a million! Cheryl Vespoint
Great Service Department
Great Service writers with good attitudes and willing to actually listen to the customer. Nice facility with a good workspace to utilize when you are waiting for your vehicle to be serviced. An overall great place to do business with.
Mitch Moss is outstanding sales person. Will car shop there again. Second vehicle bought there.
Car was ready when I arrived. They went over all the features with me and answered any questions I had. It was a good experience.
This is my second vehicle purchase from Gerald, very satisfied with the total experience.
LAMBERT BUICK - Service 2015 DENALI
Lambert Service Department fixed 2 recall issues, they scheduled & fixed our car quickly, within the timeframe quoted. It is always a pleasure dealing with the Service Department, we will gladly recommend Lambert to our family & friends!
Fair price on trade
This dealership had a car in which we were interested, and we traveled about an hour to the dealership. However, we were not sure if we were going to buy or not, but we worked out a fair, satisfactory deal on our trade for a new Buick Regal. Will Spencer was our salesperson, and we feel that he treated us fairly.
Very happy with my experience. Kim and Craig made purchasing my Encore painless. I will definitely recommend them to my friends and family.
Enclave lift gate rod replacement, tire leak
I was attended to right as I arrived. The service manager was very good and friendly. Everything went better than expected.
Purchasing A New Vehicle
Very pleased with the sales rep and all the employees I talked to while purchasing my new Buick. Made it hassle free, listened to what I wanted and didn't try to over sell me.
A pleased Customer
I have taken my 2015 Acadia Denali in for oil changes and tire rotations twice now since I purchased the vehicle. Both times the service department was very courteous and professional. The service was completed in less than an hour. The customer waiting lounge was very up to date with reading materials, tv and wi-fi capability and there were plenty of Otis Spunkmeye. r cookies !
2016 Buick Enclave Purchase
As always, Lambert Buick GMC has made my car-buying experience seamless and pleasant. Mark Mundy, Mike Craig and Craig Weiss are a pleasure to do business with. This is the fifth vehicle I have purchased from Lambert and I am looking forward to number six!
I love my ne car and had a great experience!'
Mitchell was our Sales Rep. He was extremely helpful! Mitchell was able to help my daughter, who did not even come in to get a car. She was very pleased and we were both extremely grateful, as we did not believe she could get a trade in at this point. She needed one Desperately!!! All of the other employees were very gracious from the signing of papers to instructions of the vehicle by Chris. I would recommend Lambert and go bacHj again!!!My daughte r and I both bought a car!
Great service: both mechanical and at the counter
Trustworthy dealership with well trained mechanics and great customer service personnel at the counter; a rarity in this day. I would recommend them without reservation.
Satisfied with work.
Very satisfied with the work. I will always bring my car here for service.
2016 Buick LaCrosse
I had an excellent buying experience. Starting with the people and ending with the product. Everyone was very helpful.
All service and repairs were done completely as they stated and the "bottom line is" everything looksand works like new again. Although they kept the car longer than I expected, this would should beexpected since new parts and body work were involved.
Sales staff was exceptional. They worked very hard to make sure i got the truck i was looking for.
Wonderful sale team (Mark Mundy) and wonderful service dept.
At Lambert GMC I was treated in a professional manner. The total atmosphere of the dealership was first class. All of the sales representatives did an outstanding job. I am very happy shopping for vehicles at Lambert GMC.
Purchase of 2016 gmc Acadia
I have purchased my last 3 cars from Lambert Buick GMC and have been very pleased each time. The last 2 cars were purchased with the help of salesman Gerald Ariyam. His service and attention to details is outstanding. It was a very pleasurable experience.
Purchased a used car
The system of purchasing the car was very easy to accomplish.
Great Sevice Department
The Service Department has friendly and helpful employees. The work is done right the first time! Lambert is easy to do business with!
2016 GMC CANYON SLT
Pain free. I would recommend this dealership ! Was very helpful in all aspects of this process.
Dana went well above what was needed of her on this service repair!
2016 Acadia Lease Purchase
Very comfortable experience - Garret is an excellent salesperson - very well informed and helpful, with a no pressure/very professional approach. We will buy from Lambert again! Thanks!
My salesman Will Spencer was the best salesman I've ever had sell me a car.He was so helpful and made me feel comfortable. Everyone treated me well.Thank you for a great experience.
N/A N/A N/A
Excellent process, salesman was no pressure and fair.
mark is a great salesman and very helpful i will look for him when its time for my next car as well
Lambert is the only place to go.
My service was completed on time and I was allowed to have a loaner for the time that I needed. I needed to have a wheel repaired and it was done so the repair is completely invisible and my curb damage is gone. The staff as always was helpful and caring. My car was exceptionally clean when it was returned to me.
EASY AS PIE
GREAT JOB PAT. EASY PROCESS, I WAS IN AND OUR IN LESS THAN 2 HOURS, INCLUDING A TEST DRIVE. THANKS.
Great service, people and my truck was returned clean
Good buying experience and great service. Always given a loaner vehicle if repair is more than an hour
Lambert offers excellent customer service!
Brian S. is great. He shows me cars that I came to see. He does not try to sell me more or less than the car I want and he always is respectful of my budget!
Went to look at used cars. Had several in mind.1hr later i drove away in a 2014 Buick Verano. The whole process was smooth
lease of 2016 Buick Varano
I love this car. I wish the opening in the front console had a closure and the console between the seats was a little larger to accomodate CD cases. I really enjoy the ride, feel and handling. The 4-cyl 180 ho engine is plenty of power
No Hassle Buying Experience, Top Notch Service
I have purchased two vehicles from this dealership and have had vehicles serviced here as well. It is a straightforward, no hassle buying experience and the service department is top notch. Customer service/satisfaction is a main focus at Lambert. Would highly recommend!!!
Fast, efficient service at Lambert. The only negative is the nit-picking character of this computer generated review!
Happy Lambert Customer
This is the 4th car leased or bought from Lambert over the years. The sales and service reps and repair service has always been outstanding which is why I came back.
Buying experience with Lambert Buick GMC
I drove almost 4 hours to pick up the car I had made a deal on which included my trade in. When I got there, the dealership honored everything we had talked about and within 1 1/2 hours I was on my way with my new (to me) car. This has to be the easiest car purchase I have ever had.
My salesperson Mike W. was friendly and patient. Not pushy..good experience
Lambert GMC review
Pat Kassinger is an excellent sales person. He spent much time with us, making sure that we were satisfied with our purchase of a 2016 GMC Terrain. We were able to test drive the vehicles that we were interested in, and he made sure that we got all the features that we wanted. We never felt pressured into buying a car. He was so patient with us as we were making the decision as to which car to buy. We would definitely recommend Lambert GMC and especially Pat Kassinger!John and Donna Robles
My wife and I had a very pleasant experience at Lambert GMC. The staff was polite and personable. The overall experience was very calm, not rushed. I would definitely recommend this dealership to anyone.
buying a car from lambert
lambert gets the highest review. they are very good . 3 trucks and now a car.
Great Customer Service, fantastic sales Dept!!
Just purchased a 2015 Regal, fabulous customer service! Thrilled with the efficiency of the process, the integrity of the Salesmen (Mike Wozniak & Bob Leone). Could not be more happy.
Very happy with over all experience. Very helpful and courteous
Buick Encore Ourchase
Wasn't going to buy a car but the perfect one was found by Pat K in inventory. So we bought what we wanted and very pleased with end results.
Excellent customer service and facilities and Lambert Buick GMC
Awesome buying experience.
Bob was fantastic. And Chris who taught me about the car after the purchase was great. Worth the drive from anywhere.
Very good service at a fair price at lambert Buick. Very good sales personnel.
New Acadia Owner Review
Couldn't be more pleased with the new car buying process from start to finish. Bob Leone was an exceptional salesman.
Mr Gareth SchneiderWas the best sales person I ever meetFrom start to finish.
Went in for oil change. Was out of there in 45 minutes. NICE!!!!
Service at Lambert
The folks at Lambert were very accommodating, and treated me and my vehicle with the utmost respect. I will turn to them if I need help again!
5 Star rating on Will Spencer*****
Will Spencer is A1 in my book!!!!!!!!!!!!!Great car dealer!
A Great Experience!
It was a great experience leasing our new Cascada from Lambert. Our salesperson Bryan was both knowledgeable and professional. Thank you all!!
2015 GMC Terrian
Great price on vehicle and our trade in. We would diffently buy a another car from Lambert. We would also tell our friends and co-workers our experience we had with the dealer.
recall and service for oil and filter and tire rot
Drew is the man takes good care of me everytime I come there and keep me updated for the work that they are doing and answers any questions I may have and they are correct far as I am concerned very happy with the service. thank you
Two thumbs up!!
Absolutely amazing. I went to look at a used vehicle and ended up buying new since they really tried to work with me. Took my car in for service recently and had a great experience. All around, two thumbs up!
Extremely happy. Salesman not pushy. Beautiful showroom. Financing was easy.
Buying at Lambert is truly a professional & pleasant experience! My salesperson Bryan S. is always outstanding! The finance team is top notch also! Great place to purchase a vehicle!Patrick P.
Everyone was friendly and respectful. I did not feel pressured to buy the vehicle. It was overall best experience buying from a dealer.
Very good dealership
Much did a good job handling business and getting into my dream truck.
This was without a doubt the most pleasurable car buying experience I have ever had. I traveled 100 miles to see the car and it was very much worth the trip. From the moment I stepped through the door your staff was extremely helpful. I was fortunate enough to get to work with Mark Mundy who was so great. I cannot say enough good things about Mark. Mark made me feel real comfortable buying my car, answered all my questions, and offered information that I would not have thought to ask for. I was so thankful for your tech.support and the help I got from Chris Cooper. I have already shared my experience at Lambert with several friends and will continue to spread the word. Thank you so much for a great buying experience, you have not seen the last of me!
Quick & Painless!!!
Very thorough and friendly customer service!!! Walked me through the entire process with ease and patience. Time was taken to explain all the features and left me satisfied with my purchase!!
Service is 50% of buying a car and I have been very happy with my car and the service for 6 years. I would buy another car from them in the future.
Easy Used Car Purchase
I had an excellent buying experience thru Mitch. No problems about getting my new used car inspected at another facility. I already had financing in place so the time spent at the dealership was minimal.
Very professional, they worked on meeting my needs. Would highly recommend.
Purchase of a Buick Encore
I'm very pleased with my purchase, and thought the sales person exceptionally helpful in finding exactly what I wanted in a new vehicle. The whole transaction was efficiently handled.
I have never had anything but fantastic service at Lambert Buick. No question is ever been a problem for anyone that works at Lambert.
This dealership is top notch! Everyone was professional and helpful.
A Great Buying Experience and Great Deals !!
I bought a 2015 KIA Forte SX. I looked at 6 or 8 cars. I worked with Bob Leone. There was no sales pressure. Bob was very friendly and courteous. He tried his best to make sure I got the car that I wanted. Besides friendly service, they had the BEST prices for their cars. They had the BEST price on my car in over a 1,000 mile radius. I even worked with sales manager, Jason Thoenen, who helped me to get the price I wanted for my trade-in to finalize the deal. Great people. Great experience. I would definitely recommend Lambert Buick GMC to my friends.
2016 Buick Encore
Bryan always make it a breeze to get into a new vehicle. Straight up with detailed answers to my questions. Looking forward to the future when we do it again ( Hopefully with a brand new Buick Avista).
New van for us!
We went to this dealership looking for a new minivan. Online they had a nice sized used van inventory. We found one we liked, our salesman Joe was very upfront, got us information, rates, and a trade in value very quickly. We ultimately chose a van and purchased. Later that evening I was looking online at our vehicle and noticed that the sales price online was $1500 cheaper than what we had paid. I immediately went back when the dealership reopened the next day and showed them the online price. Joe immediately apologized and offered to refund the difference or reconfigure the payment. They were prompt and apologetic. The honesty was very appreciated and I left very satisfied with the overall experience with a new dealership and salesman!
I would never go anywhere else!
My experience was wonderful. Mark Mundy is a gem! No pressure. I told him what I was looking for and he found it. He is very kind, warm and pleasant. Makes you feel like family. I have been going through some tough times and he was able to make me smile and forget about things for a little bit. Very patient. I would recommend anyone to see him. In fact my dad and sister already do. I just can not say enough about him! Thank you for the kindness!
Thank you so much Bryan! Appreciate all of you patience and information to find us the perfect vehicle at a great price! Couldn't be happier!
2016 GMC Terrain
Very happy all aspects of my experience at Lambert. Highly recommend them and have bought numerous vehicles from them.
Transmission: 6-Speed Automatic
Body Style: Sedan
City: Cuyahoga Falls, OH
Engine Type: 2.4L I4 16V GDI DOHC
Color: COPPERTINO METALLIC
Transmission: 6-Speed Automatic Overdrive
Body Style: Crossover
City: Cuyahoga Falls, OH
Contact seller for Engine Type
Transmission: 6-Speed Automatic Overdrive
Body Style: Pickup_truck
City: Cuyahoga Falls, OH
Contact seller for Engine Type