Lake Wales Chrysler Dodge Jeep Ram

3.7
Overall Rating

Customer Service: 3.9 Buying Process: 3.5 Quality Of Repair: 1.0 Overall Facilities: 3.8


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4.7
tombaka on 10/17/2016

Customer Service: 5.0 Buying Process: 4.0 Overall Facilities: 5.0

Got me into the price range I needed it to be. Have no issues with the dealership and Lenny helped me patiently. Clean dealership and the employees were all friendly. This is a business many fear or dread to deal with but they're just as helpful as can be.


I received a good deal here

4.7
pat from st.pete on 03/16/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 4.0

Thanks to Lenny Harter for some great service on the purchase of my 2010 Suburban.. he was able to dispense with the haggling and gave me a good price . that saved lots of time , worked out the numbers over the phone, made 1 trip to the dealership ,drove the vehicle , he had the paper work all ready, 1 hour later was headed down the road in the Suburban, THANKS LENNEY , I recommend him for sales


DO NOT BUY FROM HERE

0
2015 challenger on 02/14/2016

Found the car I wanted took a test drive. Filled out the credit application told them how much I had to put down and the trade. they called me back asked how soon I could get there .I said about an hour. I went to the bank got the money stop by the house cleaned out the car. I got there all ready to buy the car. They said they needed a grand more to make the deal on top of my down payment. They wasted my time not including the time I took off work.


DO NOT BUY FROM HERE!!!

1
No Chance on 10/06/2015

Customer Service: 1.0 Buying Process: 1.0 Quality Of Repair: 1.0 Overall Facilities: 1.0

Do not buy from here. I sent in a request for information and Andrea has been harassing me ever since! I told her I was buying a house instead but she cant take the hint and wont stop. I sure hope anyone who buys doesn't get the same treatment I have.


STAY AWAY! Total waste of my time...

1
SHADY WASTE OF TIME on 02/26/2015

Customer Service: 1.0 Buying Process: 1.0

SO FURIOUS! This dealership completely wasted my time, I got stuck with this Krysten Whyte person that (doesn't even sound like a real name I know) had no respect whatsoever for my time, or the fact I had told her I was no longer interested in doing business after perceiving suspicious behavior from her that I found to be shady and dishonest..she proceeded badgering me to give additional contact information and flooding my Inbox with unwanted Emails. It was horrible! I ended up having to BLOCK HER from my Email account. This is after I couldn't get any answers or help from the 'live chat' which was a total waste of time as well because it was nothing more than a secretary deployed to collect contact information and transfer you to a sales rep, there is NO HELP GIVEN through that feature. No one at this dealership would give me straight answers, they jerked me around for days, that sales rep was completely disrespectful of my time and refused to take NO for an answer when I walked away, very harassing!


Great dealership

5
Jean on 09/01/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I was searching online for the Chrysler 200 I wanted and found exactly that model at Lake Wales Chrysler. I connected with them online, and Brett got back in touch within minutes. He confirmed that the car I wanted was still available. We discussed a price, and he called me back after talking with the manager, agreeing to a fair price for the car. We made an appointment to pick it up two days later. When we arrived at the dealership, our car was cleaned and ready to go and sitting under an awning waiting for us. We took it for a drive and then signed the paperwork. We were at the dealer for an hour at the most and left with exactly the car we had been looking for. Brett called us two days later to check in and make sure everything was okay. Easiest, most pleasant car-buying experience ever and worth the drive for us.


2012 Dodge Ram purchase

4.7
Wanda McCrea on 05/09/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 4.0

Best car shopping experience ever! Reasonable price and got what I wanted for my trade!


Great Experience

5
Jackie on 11/05/2013

Customer Service: 5.0

The sales associate called me back very quickly and was able to answer all of my questions regarding vehicle that I am interested in. He was also very quick about getting back to me with information regarding my possible trade in.


$24,483

Mileage: 75126

Color: Other

Transmission: Automatic

Body Style: Pickup

City: Lake Wales, FL

Engine Type: 395 hp 5L V8 Flex Fuel Vehicle

$17,998

Mileage: 15916

Color: Other

Transmission: 6-speed Automatic

Body Style: SUV

City: Lake Wales, FL

Engine Type: 123 hp 1L I3

$39,998

Mileage: 16701

Color: Other

Transmission: 6-speed Manual

Body Style: Sedan

City: Lake Wales, FL

Engine Type: 485 hp 6.4L V8

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