Kunes Country Ford Lincoln

4.8
Overall Rating

Customer Service: 4.9 Buying Process: 4.8 Quality Of Repair: 4.8 Overall Facilities: 4.8 Quality Of Work: 4.9 Friendliness: 4.9 Pricing: 4.7 Overall Experience: 4.9


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Alex Gomez is an Excellent Salesperson! Highly recommended

5
Rebecca Robistow on 11/30/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Alex Gomez is the best! We have been back to buy 3 vehicles from him! He is willing to listen to your needs and find what you are fits your needs Everyone is great and this is the best dealership. There is no hassle or pressure and everyone is friendly.


Good experience.

5
Kay Hafley on 11/29/2016

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I had a great experience at Kune Ford. Daniel helped us in every way possible to get the right vehicle for us. He made sure we got all the rebates possible.


Great Deals and Service

5
pgregory on 11/19/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I purchased a 2014 Subaru Outback from Dan Ranson at Kunes. The price was good and little to no hassle. All staff were professional and helpful. Would totally recommend them.


Rolling

5
MRDist2016 on 11/18/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Was looking for a great second car at a great price and found the ride we were looking for in a 2012 Explorer. I was pleased to work again with Joel Kerbel. I found the possible car on their web page and called Joel that I might like to see it. By the time I got there he had it ready to test drive.I have been a Kunes buyer for about 30 years and from sales to service they are the best and I can count on them for support.


Rolling

5
MRDist2016 on 11/18/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Was looking for a good second car and found a possible ride on their web site. I called Joel Kerbel who I worked with in Feb this year on my current car and by the time I got to see him he had the 2012 Explorer ready for a test drive.I have been going to Kunes for almost 30 years and from sales to service they are the best.


Customer Service was Excellent

4.8
Chbeinet on 11/16/2016

Customer Service: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

We purchased our vehicle from Kunes County Ford and received excellent customer service. Deanna Klosterman was professional and courteous. Kunes did not have the vehicle we wanted on the lot, so Deanna located and secured our vehicle for purchase. She explained all the features of the vehicle and was so knowledgeable.The entire team of Deanna, Mike and Corey were great!


Kunes Country Ford Lincoln is The Place to Go!

5
Rebecca and Chris Robistow on 11/16/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Our experience at Kunes Country Ford Lincoln in Delavan, WI has been exceptional. Our salesman, ALEX GOMEZ, is the best! He takes time to listen to what your needs are, what you want and works within your budget! Alex is intuitive and willing to find what you are looking for. After our 1st purchase, we have been back 2 more times and Alex took care of us exceptionally well. We rate him and the entire Kunes team as excellent and this dealership as a great place to do business. Whether you are looking to buy or lease a vehicle, we highly recommended Kunes Country Ford Lincoln.


Purchase of 2017 Ford Explorer

5
Mary on 11/11/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Overall Experience: 5.0

I have purchased many vehicles from Kunes and have been very pleased with the sales and service received. John Andreoni, my sales person, is always professional and very helpful and caring in all he does for his customers. I received numerous letters and calls asking me to come in and consider trading my 2014 Explorer. This process was quick, easy and appreciated as I am a busy person. I will return.


Customer Sevice #1 at Kunes

5
Homer Glen Skip on 11/05/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Kunes Country Ford's customer service is OUTSTANDING! They treat you like family. I have purchased my last 17 vehicles from Greg Kunes. And will continue to do so


Pleasant & Timely

5
CNW7409 on 11/04/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Brought my 2013 Edge in for a front end alignment in September for a slight drift to the right. The tires we're rotated with the alignment and pressures set at 38 PSI. The work was completed in a very timely manor, AND at a very reasonable price. About two weeks after, the car felt like it was drifting to the right again, over many different road surfaces. I made another appointment for alignment just to see if the work came undone having driven it for a few hundred miles. 20 minutes after I gave my keys to Michael Keithley he called telling me the alignment was right on the money. I was shown the print out from the service tech of the original set up and the after, from both visits. Right on the money! Seems I have a tire issue, a common problem. One more tire rotation and an inspection and I was on my way, with no charge to recheck the alignment. Fantastic service department! Michael as always, is pleasant and very informative. Highly recommended by Ed Johnson, Elkhorn Wisconsin.


Amazing experience

5
Manda619 on 10/22/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This is the most amazing dealer to buy a car from! Their staff is so friendly and helpful! Dan Ranson was the dealer I worked with and he was so knowledgeable and helped to explain things in terms I understood! I would recommend this company and Dan Ranson to any one in the market for a new vehicle! Thank Kunes Country Ford Lincoln of Delavan for making me part of the family!


Easy buying experience

5
Wolf622 on 10/20/2016

Overall Experience: 5.0

I generally greatly dislike the car buying experience. Joel and Kunes made it easy and low pressure. It was the best car buying experience I've had in quite some time.


No complaints!

5
SamB on 10/19/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

"D" is amazingly professional and respectful! I am so glad I got to work with her and I have no complaints! It took me a few days to decide the vehicle that was right for my budget and she didn't pressure me at all. We will be back for all of our future vehicle purchases!


Awesome Experience!

5
Kunes Customer on 10/17/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My experience at Kunes exceeded my expectations! I am so pleased I was able to work with Guy Kujawa, and am impressed with Kunes for hiring someone who is able to accommodate deaf individuals in the area. Guy was great to work with--he was patient, understanding, and even willing to interpret for me through other aspects of the sales process. I will absolutely be referring Guy and Kunes whenever I can. Thank you!!


It Can Be Done Without Pressure!!

5
Tattoogirly72 on 10/15/2016

Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I walked into Kunes Country Ford Lincoln in Delavan looking for a referred salesman by the name of Daniel Ranson. It was 1:30 in the afternoon, I knew the car I wanted and made it clear I hate the "haggling" part of buying vehicles. Daniel and I drove the vehicle I had spotted, went back to the dealership talked a FEW numbers and my current situation with vehicles....I took the vehicle home to show my husband for 2 hours and was able to call back by 5:00 to say we had a deal....I was in and out by 6:15 driving my 2013 GMC Terrain! It was by far the best car purchasing experience I have ever had!!


Ford f 150 2016

5
F 150 Jeff on 10/15/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Excellent purchasing experience Knowledgeable staffLarge selection of vehicles to choose from Entire staff followed up with calls and email to make sure my purchasing experience was nothing shy of excellent


It Doesn't Have To Be Stressful

5
Jill E. Donnelly on 10/15/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I walked into Kunes Country Ford Lincoln in Delavan looking for a referred salesman by the name of Daniel Ranson. It was 1:30 in the afternoon, I knew the car I wanted and made it clear I hate the "haggling" part of buying vehicles. Daniel and I drove the vehicle I had spotted, went back to the dealership talked a FEW numbers and my current situation with vehicles....I took the vehicle home to show my husband for 2 hours and was able to call back by 5:00 to say we had a deal....I was in and out by 6:15 driving my 2013 GMC Terrain! It was by far the best car purchasing experience I have ever had!!


F150 Dave Melone

5
Jeff f150 on 10/15/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Excellent purchasing experience knowledgeable staff and quality vehicle .


Great experience

5
Derek1129 on 10/11/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Went to kunes for the first time. I had salesman Joel and Mike. They were fantastic! No pressure at all!! They worked with me a full day to try out different SUV's to find the right one! I ended up with a great deal!!! Would recommend them to anyone!!


First and won't be my last!

5
MVE on 10/11/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Dave went out of his way to accommodate my situation and came through with flying colors!!! I will definitely come back for my next vehicle!


AWESOME AWESOME AWESOME !!!!!!

5
Tamij1970 on 09/29/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Dear Kunes Team---I want to express my most sincere gratitude for the FANTASTIC,AMAZING,WONDERFULLY EASY AND SPEEDY process of getting me into a wonderful 2014 Kia Forte after my 1998 Honda CVR with 317000 miles finally decided to go to the scrap yard in the sky with dignity and a well deserved retirement(you served me well Black Bart). Deanna and Maggie and Art (in special finance) were absolutely wonderful in finding a vehicle I could afford,and to be honest I felt like I was driving a luxury Cadillac,after driving my CRV for so many years.......wow technology is crazy.....my steering wheel is heated...WOOO HOOO!!!! The entire process was absolutely fantastic,painless and I drove home in a wonderful car that will serve me well at a monthly payment I can afford, the fact they did not try to get me into something that would provide them with a bigger "commission" and TRULY were concerned with getting me into an affordable,safe and beautiful vehicle.....is the meaning of CUSTOMER SERVICE!!!!THANK YOU SOOOOOOO MUCH DEE,ART AND MAGGIE,you are the best and I will definitely tell all me friends to go to Kunes Country Ford to purchase their next car!!! YOU ROCK!!!!!!P.S As in the past I have made a habit of naming my vehicles---my Kia is The Silver Streak!!!


4 time kunes customer

5
ktyler3288 on 09/24/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This was our 4th car buying experience with kunes, but our 1st time working with Mike. The whole experience was superb. Mike was very professional and easy to work with. We got exactly what we wanted and I'm absolutely in LOVE with our new car.


Mike G

5
440964 on 09/22/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Great to deal with. Transaction was seamless. Very trustworthy and respectful. Would definitely recommend to friends and family. Great followup and very prompt with requests.


Great !!!!!!!!

5
anuk on 09/14/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Did a outstanding job with purchase of what i wanted , great people to work with , friendly , not forcefull in selling you something , work great with you on financing


Excellent experience

5
MH59 on 09/13/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

They were very quick and made shopping for a vehicle very easy. The staff was very friendly and professional and they were able to meet all my needs. Thanks Guy


Dirty vehicle, unwilling to negotiate

2.5
Dave on 09/10/2016

Customer Service: 2.0 Overall Facilities: 3.0

We were shown a used Ford Expedition. Vehicle had dog hair under seats and in back cargo area. The armrest storage was filled with used Kleenex. Literally, 20-25 wadded up, used Kleenex. Salesman was friendly, but both he and the general manager were unwilling to budge on price, even when shown an ad for a similarly equipped vehicle from a competitor for less (mileage and package upgrades could not make up the difference). They made no attempt to keep our business. Ended up buying other vehicle at the competitor for $5,500 less than Kunes advertised price.


Karen

5
Karen on 09/07/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Found what was right for our family and our budget.


Dealing with Kunes Ford

4.8
Jeff1155 on 09/04/2016

Customer Service: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

We had a great experience dealing with Dan and the rest of the Kunes staff.We feel we got a fair deal on our GMC Terain and everyone was helpful and not pushy.


GREAT Car Buying Exoerience!!

5
Kathy on 09/01/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Alex Gomez was an excellant salesman ....he was SO HELPFUL and bent over backwards to satisfy us! I would very highly recommend this young man to any of my friends that would be looking for a car. We went in just to look at a car and talk to them.....we ended up driving it home that same night!! And we are loving the car!


Wrong name

5
Cheezey on 08/27/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

They were great, everyone was awesome and helpfull. Only issue is with them sending an email to Angie, instead of Angel. Honest mistake or no attention to details?


Fords

5
Chaytan on 08/26/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Great service! We spent over 4 hours looking at different cars. They were patient and answered all of our questions and helped us find the right car for our family.


Boughy new F250 truck today

5
Bob on 08/24/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Excellent work and research done by Vincent and Joel to find a F250 Super duty 2016 truck that met Bob's needs! We bought it today at Kune's which is our first experience with the dealership and Wisc. Definitely we recommend Kune's to other people.


Bent over backwards

5
Timharlow on 08/22/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My Ford lease was ending so this experience was predicated by a simple need to trade out vehicles. I loved my Explorer but found myself I'm a position to need a truck. I simoly told Mike and Greg to tell me what they though I would like. For the second time now, they came through. I didn't know It was possible to enjoy a pick up truck like I do. There are many dealerships I pass on my way to "Kunes country" - bit for me it's worth the extra miles, because they go the extra mile.


Bent over backwards

5
Timharlow on 08/22/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

My Ford lease was ending so this experience was predicated by a simple need to trade out vehicles. I loved my explored but found myself I'm a position to need a truck. I simoly told Mike and Greg to tell me what they though I would like. For the second time now, they came through. I didn't know It was possible to enjoy a pick up truck like I do. There are many dealerships I pass on my way to "Kunes country" - bit for me it's worth the extra miles, because they go the extra mile.


Kunes

5
Betty Alberth on 08/17/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Went to Kunes and Dana was so help full in getting me a vehicle I liked


Extremely happy customer

5
Billandmichelle on 08/09/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Vince did great for us. He knew we needed a vehicle (ours was totalled after hitting a deer) and he went to work for us to make it happen. We couldn't be happier. This is the second vehicle is have purchased from Kunes and I have to say this purchase was much smoother than the last.


Great Experience

5
Rebecca Robistow on 08/08/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Alex Gomez was honest and helpful when we were looking at vehicles. This was a no stress or pressure and best purchasing experience we have had! Brandon Radosh was helpful and explained things nicely while helping us get the best for our money. Thank you both!


Painless buying process, great service!

5
Amanda Nowak on 07/28/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Our car buying process did not start out the best. We went to a couple dealerships where the salespeople were pushy, and kept us at the dealership for hours even though we told them up front we still had other appointments and were not buying that day. We were frustrated, and were afraid to go to another dealership only to experience the same things all over again.Thankfully, we had a completely different experience at Kunes! We worked with Guy Kujawa, who worked quickly to figure out exactly what we were looking for. When we told him we were looking for a model he wasn't as familiar with, he called over a team member who was, and who taught us more about the vehicle than any other dealership we had been to. We were so appreciative that they were respectful of our time, and we could feel that they truly just wanted to help us find what we needed-they weren't just out to get a sale. Everyone was so nice to work with, and we really had a great experience!


Great experience

5
Carissat23 on 07/26/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

The experience was amazing they really work well with you to give you the best deal and service as possible highly recommended to anyone looking for a vehicle


Great people and cars

5
Tikkster on 07/26/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We came to Them with a serious problem we needed a reliable car to get to work and our credit was challenged. After seeing our situation they worked diligently and got us into a great car at a great deal. Everyone we worked with from Dave our salesman to Amanda in finance was pleasant and did all they could to help us. Thanks Kunes Country


Alex, and Ashley ARE AWESOME

5
Angela Torres on 07/26/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

They helped us find what we were looking for and answered questions and offered their assistance at anytime we need help after the sale. And in my book that's a A+ Thanks Guy's you did a AWESOME JOB, ANGELA TORRES


loving my first f150

5
roninemo on 07/23/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

gave a notice that i want regular used truck by end of summer time. ended up got this awesome f150 fx4 instead few weeks later, loving it everyday.great store, salespeople, and service. definitely buy from them again in future, no questions.


new SUV and trade in.

4.5
jay bird on 07/19/2016

Customer Service: 4.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Thanks Dan. With your help I was in and out of the dealership in an hour and a half. You made buying new and trading in an old car very smooth. Also, when I came back the next day you explained all the features on the new car so an older guy like me was able to understand. Jay I. P.S. Thanks to the backroom staff, they were a big help.


Great Customer Service

5
Nicnite77 on 07/18/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Deanna and Art were very accomadating, friendly and worked hard to get me a vechicle that is affordable and nice. I really appreciate their help. I plan on returning to them in a year or so for another vehicle.


Fantastic experience

5
Josh and Jodi on 07/12/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Awesome experience with Kunes and specifically tommy G. He was patient and helped us pick the perfect vehicle for what we were after. It's obvious Tommy cares about his customers. Would recommend to anybody in the market.


I absolutely recommend 100%.!!

5
Rebeca&Dan on 07/12/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I went in not knowing wether to buy a used or new car nor wether I would even be approved. I went in and right away they were friendly and Rick is the one that helped me. He was super patient and understanding. My approval process was a bit complicated but they did everything possible to get me approved. Did I mention they stayed passed their closing hours just to make sure I got everything I needed without attitude or complaining? Most places once it's closing time their friendliness dies down but theirs never did! Either way point is I was super satisfied with the service, people, and especially my car! Thanks Rick you're the best(:


Service was outstanding

5
Papacraig on 07/10/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I was very pleased with the service that Deanna gave us. She worked hard to assist us with financing and understood exactly what we wanted and what fit into our budget.I recommend them to anyone looking for a new or used car.


Great awesome people to work with. Very helpful willing to.

5
Cory and Heather on 07/09/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Great people to work with us. Took the time to listen to what we wanted and needed. They did a great job finding a vehicle that was your both what we needed and wanted.


Getting it done

5
Tammy B on 07/07/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I stopped by with the idea that I might want to trade out of my Escape and into a Ford Fusion. My original plan was to move into a Lincoln in a couple of years. They showed me a fully loaded 2015 Fusion Titanium and it was a perfect fit. Then they made the numbers work. Thanks to Dave M and Stephanie W, I drove back to Pittsburgh in a fabulous new car that I thought wouldn't be happening for another two years. They needed to prep the car and gave me a loaner for the night as well.


Don't trust them!!

2
Wifimom on 07/04/2016

Customer Service: 1.0 Friendliness: 1.0 Pricing: 5.0 Overall Experience: 1.0

I went in being pre-approved with USAA looking for a used vehicle. Found one that I liked and agreed on the price. I was then told that it could take up to 10 days to get everything pocessex with USAA but that if I financed through them I could drive the vehicle home that night. I was reluctant for two reasons, one I did not want my credit ran multiple times and two, I did not think they could beat the rate I was already approved for. The salesperson, Deanna Klosterman said that I had excellent credit so I did not have to worry. I then expressed the same concern to the sales manager, Mike Terlikowsi, who told me that my credit would only be ran once. I checked my credit the next day and had 5 separate hits AND they couldn't even come close on the rate. To top it all off, when I emailed Deanna how upset I was, she was very rude to me and made excuses as to why my credit was ran so many different times.


My experience was everything

5
Chamone on 06/29/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

The staff at Kunes Country Ford for excellent. They were nice friendly and worked with me to get me in the car I wanted that worked with my budget. Deanna was a wonderful sales person & I plan on referring my friends to her. I thank her for making my day.


Kunes makes it easy.

5
jstubbs on 06/22/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My husband and I were in desperate need of a new car but our credit isn't the best so we knew the situation would be touch and go. It would've been touch and go and most other dealerships but it was just go at Kunes. Daniel and Ashley did all the leg work and boy did they work to get us a great deal. I could've settled for a car I didn't want for a deal that was easier to get. But Daniel didn't want me to settle, he knew I had my eye on one car in particular and that was that. Ashley and Daniel made the experience easy, dare I say a pleasure? I got a great deal on a great car that I've already used a full tank of gas on because I keep coming up with excuses to drive it. Thank you Daniel and Ashley for saving us from the heat and helping us rebuild our credit :)


great buying experience

5
Natasha M on 06/22/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

My experience at Kunes Country Ford was great. I stopped in to look at the 2016 Escape. Mike Kunes was helpful in locating an Escape which had the features I wanted. He is very knowledgeable and listened to me. Stephanie in finance was easy to work with and put together a good financial package. Both Mike and Stephanie were willing to discuss the benefits of leasing vs buying. I went with a purchase of an 2016 Escape and am very pleased with the experience. Mike is great to work with and I highly recommend him!


Great buying experience

5
Natasha M on 06/21/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My experience at Kunes Country Ford was great. I stopped in to look at the 2016 Escape. Mike Kunes was helpful in locating an Escape which had the features I wanted. He is very knowledgeable and listened to me. Stephanie in finance was easy to work with and put together a good financial package. Both Mike and Stephanie were willing to discuss the benefits of leasing vs buying. I went with a purchase of an 2016 Escape and am very pleased with the experience. Mike is great to work with and I highly recommend him!


Kunes Country Ford, my dealership of choice!!

5
Rick and Luci Faytle on 06/20/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I'm extremely pleased to have had the opportunity to work with Dane Anderson, today, in order to acquire my latest vehicle. Excellent sales and service. I have purchased several vehicles from Kunes, and will continue to do business with them. Thank you!!


the BEST!

5
mlnelson3 on 06/19/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Willing to accommodate all of my requests in a quick and straightforward manner. Mike and Kunes Country Ford run the best dealership in the area. I am a customer for life. No doubts.


Excellent service, Excellent response! Thank you!!

4.3
Dan on 06/18/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 3.0

I was searching for THE right truck for several weeks, went theu several dealerships and several sales associates. Deanna was by far the most responsive and respective dealer I have dealt with. A no pressure environment which I deeply appreciate. Great job by all!! Thanks!!!


Kunes Country- It just kept getting better!

5
JStubbs on 06/18/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

4000 characters is not enough to truly express how great Kunes is. My husband and I don't have the best of credit so I wasn't sure if Kunes could even do anything for us. Ashley in the financial dept. ( super nice, friendly, compassionate, great boots!) worked her tail off until she found us the best deal. I'm so appreciative for her and Dan Ranson, our salesman (super friendly, great sense of humor, non pushy!) He could've shown us cars that would've been an easier fit but they didn't want us to settle. Ashley and Dan knew I had my heart set on my Flex and they did everything in their power to make it work for us. Thank you again to Kunes Country! Dan and Ashley, you guys are amazing!!


Treated Like A Queen

5
Blondy on 06/01/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My sales person was Dane Andersen and my finance girls who worked so hard for me were Ashley Whitted and Maggie Sirkman. They made me feel right at home and treated me so nice and professional. I had no questions about anything when I left and it was the quickest car purchasing experience I have ever had. I have found my lifetime dealership and salesman. Thank you Kunes for having such great employees!!!!!


2016 Explorer

4.3
Timma on 05/28/2016

Friendliness: 5.0 Pricing: 4.0 Overall Experience: 4.0

Had the opportunity to work with Guy Kujawa when buying a new Explorer.The process was straightforward and he was very responsive to questions. Great experience.


Great relationship and service, as always.

5
Marian and John McClellan on 05/26/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Have dealt with Kunes on several occasions and will continue to do so. Dane Andersen is qualified, helpful, and honest. Kunes service is exemplary. Having always driven Fords we will continue to do so. Marian's father was a Ford dealer in Iowa, starting in 1915, and Ford runs deep in our family.


Absolutely wonderful

5
Mindy Ford on 05/23/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Vince was awesome!!! He made my first experience the best.I was in a very sticky situation and him along with others worked a miracle and I'm forever indebted. Thank you Vince from the bottom of my heart.I would also like to thank the others I dealt with also everyone was amazing and thank you again!! They would all get 10 stars if I could


New car

4.6
Mary on 05/19/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 3.0 Overall Experience: 5.0

Alex Gomez was great I could hardly tell that he was a need salesman he was extremely nice it was my second trip to the dealership and I left very satisfied


Best car buying experience EVER!

5
The Waddell's on 05/16/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

The Kunes Country Ford Lincoln epitomizes professionalism. If you want honest pricing, loyal employees, quality vehicles with warranties, then Kunes is the dealership for you. From start to finish, the process was made as simple as possible, with incredibly friendly service. Even is you have less than perfect credit, or blemishes on your credit, they will be honest and work with you as best they can, while never judging or making you feel less of a consumer. Ashley Whitted went above and beyond assisting us during our process. She genuinely cared about our personal situation and wanted to meet our every need. Her professionalism alone has made life-long customers of our family. We traveled 240 miles to the Kunes dealership for the specific car we wanted, and it was worth every mile. Daniel Ranson was polite and professional and made sure we were comfortable while completing the process. During my test drive, I noted one slight concern with our vehicle, and Ashley and Daniel ensured the car was taken back out with a service technician and the concern was remedied immediately, while we waited (which was not very long at all). They stand behind their products and service. Ashley's assistant, Maggie Sirkman met with us as well, and she was super accommodating and very polite. Thank you to all of you for making our car buying experience more than we could have asked for.


Start to finish, a great experience

5
HarryC on 05/14/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My vehicle began acting up in the morning before a meeting. I decided that after the meeting I would not be returning home with my vehicle. I went to Kunes and Joel was introduced to me. He worked quickly to meet my three requirement....1. Economical 2. Safe 3. TODAY. All three were achieved as I closed the deal on a 2015 Dodge Journey that day.


Nothing less than superb!

5
Bud Springer on 05/13/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We just made a long and late in life move from California to Wisconsin. We sold a lovely Mercedes convertible before leaving the left coast and started researching nice SUV/crossover options. Several vehicles seemed to fit my wife's requirements. The list got narrow and we reached out to some Wisconsin dealers. Kunes Country Ford-Lincoln responded and soon we had an email connection that only got better after arriving at our new home. Working with the Delavan dealership and Deanna and Mike, we we soon had an excellent relationship, no big city hustle and an outstanding financial package on the exact vehicle we actually built on-line with Lincoln. Amazing! Long story short, this was the best car dealing experience in my life. You must look to the folks at Kunes Country for any American made vehicle you desire as they handle everything the big three produce. Fantastic and painless, believe me!!!


Excellent to Deal With

5
Likes2Write on 05/10/2016

Overall Experience: 5.0

My first car purchase was at Kunes Country Ford, and it was worth it! I got a great car and loan!I worked with Dave Melone in sales. He investigated my options for what type of car would work well / best for me and I ended up with a fantastic one. It was something better than I could have imagined on my own. He wasn't too pushy to deal with and answered all my questions.I also worked with Brandon Radosh in finance. He presented me with an affordable loan with low monthly payments, and I accepted the loan contract. He patiently listened and made sure I understood everything and addressed anything I brought up.Dave, Brandon, and anyone else helping out in the background did an excellent job of assisting me with the purchase of a new car. They also made me feel like I matter. I am not just a number to them. They gave their all to help me as best as they possibly could, which was more than noticeable to me. They are excellent to deal with.


Bought a New 2015 Escape great friendly experience

5
SJlockwood on 05/07/2016

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

The salesman my wife and i used went out of his way to get us the car we wanted his name is Erik Beckstrom from the Elkhorn Store


Quality Service &Product

5
MacAttack on 05/04/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Great staff that took care of my needs and the financing. Low pressure sales approach with great results. I highly recommend Kunes Country Ford and it's great Staff.


Do not buy

1
Good Samaritan on 05/04/2016

Customer Service: 1.0 Buying Process: 1.0 Quality Of Repair: 1.0 Overall Facilities: 1.0

Nothing is a good deal here. Any service your vehicle will need will cost substantially more here than any place else. The salesmen are all extremely sneaky and could care less about you. 90% of the vehicles sold are junk, and they will lie about every one of them. Do yourself a favor and don't buy from here, because i promise you will regret it.


Excellent Salesman!!

5
fusionfun on 05/03/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

From the beginning, my case for looking for a new used vehicle was professional. Jeff Constable took over my case and efficiently sorted out what we were looking for. It took less than a day to nail the perfect car! With easy financing from a helpful accounting department, everything was set in no time at all. I can't say how relieved I am that this was so simple! Can't thank Jeff enough! Really impressed with his skills and management of what we were looking for!


buying experience with Mike Gillingham

4.6
bjpj on 05/02/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 4.0

Mike Gillingham has sold me 6 cars so far, and I have been very satisfied with each vehicle he has sold to me. He never pushes , but, is always trying to do his best for me, the buyer. Thanks Mike


Excellent Again!

5
Chris on 05/02/2016

Overall Experience: 5.0

This is the second vehicle that I have purchased from Kunes Country Ford Lincoln. The first vehicle was a 2007 Ford Focus Wagon SES and that was a great vehicle for me. It runs as good as the day I got it (has 177,000 miles now) and I just sold it to a friend of mine. My new purchase is a 2016 Ford Focus Sedan SE. Both times I have been to the dealership I have had excellent experiences. All of the employees were professional and very friendly. My salesman this time was Daniel Ranson and he was a pleasure to work with. I would highly recommend Kunes Country Ford Lincoln to my family and friends.


Went in to just look, drove home with what we wanted!

5
abenedict86 on 04/29/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

On Wednesday April 27th, my wife and I went to Kunes Country Ford with the sole purpose of just test driving a vehicle to see if this specific model was something we might want to purchase down the road. When we arrived, we met Tommy Guarnieri Jr. who instantly made us feel welcome and got right to work on showing us the vehicle we we curious about. Long story short, what started as just an informational trip ended with us driving home in our new (used) 2011 Jeep Wrangler. We could not be happier with the outcome of the trip and we could not be more satisfied with the entire buying experience that we had at Kunes Country Ford!A huge 'thank you' to Tommy G. on helping us from the moment we stepped in the door, all the way until we drove off! This was by far the best car buying experience we have ever had. Tommy wasn't pushy at all, he was completely honest and upfront, very knowledgeable, and most importantly, very friendly! We will definitely be coming back to Tommy G. and everyone else at Kunes Country Ford in the future for our next purchase!


Extremely patient, kind, and understanding

5
Laura Denk on 04/12/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This dealership has a great group of friendly people who worked with me to fit my exact needs and wants in a newer vehicle. Daniel never pressured me to buy when I wasn't ready, and was at my service until I was ready to purchase. He and his colleagues did an excellent job explaining the process to a first timer, like myself, and I will definitely be returning for future purchases.


5 Star treatment all the way!

5
UbbyUbb on 04/09/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

The salesman Guy Kujawa was excellent, answered every question I had and really put my mind at ease. I highly recommend seeing him if you are going to be going to Kunes in Delavan WI. I never felt like I was getting ripped off, and I left feeling I got an excellent deal and piece of mind which was very important for me. I will absolutely be going back for my next car!


Above and beyond

5
Ubbyubb on 04/08/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I love my new car. I never felt as if I was being "taken". Every question I asked was thoroughly explained. Great warranty and I am 100% satisfied with my purchase and will definitely buy from Kunes again. Guy Kujawa went above and beyond my expectations as a car salesman. Very professional! Awesome deal on a amazing car!


Outstanding!

5
Jody Booher on 04/07/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Dan and Mike (and the whole team) at Kunes Country went above and beyond to not only give us the best deal we could get; but, to also ensure a long term future relationship. I am beyond satisfied with my new truck!


Excellent buying experience

5
Charles A. Eddy on 04/07/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

We had an excellent experience purchasing our new truck! Working with our salesperson, Dan Ranson, was a pure pleasure, including the very enjoyable personal verbal communication. He answered any and all questions that we had. Likewise, working with Brandon in the finance department was excellent! He helped guide us through the lengthy paperwork involved in acquiring a new pricey truck. We would highly recommend our friends looking to buy a vehicle, visit Kunes!


great dealer

4.8
Wayned on 04/05/2016

Customer Service: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Nice place to do business with I have gone through many dealers and they are bye far the best. Tommy G. Was my sales guy he was straight up front and seems to care about his customers. The only sum what negative thing I would say is the online description are not accurate had I realized at the time I would have done something different when negotiating but that isn't Tommy's fault. I purchased a gm vehicle and I have a ford warranty so I hope I will not have a problem. I will definitely be back for my next purchase!


Best Experience Ever!

5
semperfiwife814 on 04/05/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

The staff at Kunes Country Ford went above and beyond to meet my expectations! After test driving several vehicles, we finally found the right one for our family! All my questions were answered, I was reassured that they would do everything they could to work with us and they did! Mike Kunes was a great salesman! Thank you again!


Best Experience Ever!

5
semperfiwife814 on 04/05/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

The staff at Kunes Country Ford went above and beyond to meet my expectations! After test driving several vehicles, we finally found the right one for our family! All my questions were answered, I was reassured that they would do everything they could to work with us and they did! Mike Kunes was a great salesman! Thank you again!


Internet purchase

4.8
Kerry on 04/02/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

My first experience dealing over the internet was positive and when I actually went to pick up the vehicle, it was a great experience. Thanks!


New Purchase

5
Kerry on 04/02/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Buying via internet was an interesting experience. I found Deanna to be easy to deal with, very responsive and helpful. Thanks


A great experience and a new Focus

4.8
RC51 Chris on 03/21/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

I have been buying from Kunes now for 16 years, and new Fords for 28 years! Greg Kunes personally helped my wife and I many years ago, and we really appreciated that. I am someone who has loyalties, to a brand and obviously to a dealership. While the names of the sales people have changed over the years, I do see friendly faces each time. Tommy Guarnieri was great, a real car guy but not pushy.We will be back...Thank you!


I'm a believer!

5
2braats0804 on 03/19/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I went to Kunes Country Ford expecting to return home with my car and a loan denial. Instead I drove my 2010 Grand Caravan home that very night and a loan in my name and no cosigner. Thank you Daniel Ranson & Ashley Whitted for taking the time to work with me to make it happen and make me feel good about it. I really needed this vehicle to fit my life and the loan to be able to start rebuilding my credit. I thought it was impossible. You proved me wrong. It was late and dark when I took my van home. The next day there were a couple things that had been overlooked and Kunes took the time to check them out and make sure it was all taken care of. Not only were the sales and finance staff extremely friendly, helpful and understanding, but every staff member there took the time to say hello and make sure my time there was as stress and hassle free as possible. Both times I was there for lengthy amounts of time with my infant granddaughter. Aside of not being at home it couldn't have been an easier experience. Even the cleaning staff (Maria) took time to help make my time there pleasurable. I'm a very happy customer thus far!


Overall great experience

5
Gregknott on 03/16/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Overall a great experience with Deanna at the dealership! She seems to work 24/7 and was open and honest with the entire transaction! Emailed her on a Sunday got a response came in Monday and purchased the 2012 Kia Sorento with ease. Car needed a detail and I purchased the xillion (sp) package so I left it overnight to pick up the next morning. Due to weather and volume it wasn't ready when I needed to pick it up, however Deanna and mike arranged an appointment to have it picked up from my home, leave me a loaner complete the order and return my vehicle within a few hours with a email confirmation! Now THAT is customer service from a dealership! Overall a great experience with kunes country ford, Deanna and mike and the entire buying experience. I would highly recommend this dealership and sales individuals for any new or used buying experience!


excellent srvice freindly

5
pockatooka on 03/13/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Went to one ford dealer it was just bad. Came to kunes and I can`t believe how wonderful they were to me and my husband and granddaughter. I would recommend to everyone. AAA+++


Back Home to Ford

5
MRDistribution on 03/08/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My 2005 Murano transmission went out while in Elkhorn around 4:30 on a Thursday. I called Dale and was able to get a toe within a half hour and a loaner. The toe truck driver was very friendly and courteous making a bad event tolerable. The next day I found that the replacement was not cost effective and the price I was given was true to what I searched on the internet. I then met with Joel and picked out a 2014 Escape and was able to test drive it over the weekend. Monday came and the deal was done and Stephany took good care of me walking me through the paperwork.I have been having my cars serviced hear for some time and I am very pleased with the great service and the care that everyone at Kunes takes to make sure you get the best deals at the best prices.


Satisfied customer

5
missy4098 on 03/03/2016

Friendliness: 5.0 Overall Experience: 5.0

I'm so happy with my purchase! The 5 stars go to Gilly. Thanks so much to Gilly ( Mike Gillingham ) for the excellent service. I appreciate that he addressed all of my concerns in a professional manner. He responded quickly to my emails and treated me with respect. I didn't appreciate that the finance department slipped in GAP insurance without telling me about it, though.Thanks for the great car!


Amazing...

5
Ladykc1 on 03/02/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I purchased a 2016 Ford Edge Titanium from Kunes last Saturday. My sales consultant, Dan Schlitt, Jr., went above and beyond for me. He knew the exact car I would end up with, even before I did!! Dan was so impressive. He was so knowledgeable, friendly and I immediately felt at ease with him. He guided me in my decision instead of pushing me into a sale. He listened to my cares and concerns in purchasing a new vehicle and handled the entire transaction with class and integrity. There was no stress in the transaction and I left Kunes with complete confidence that I made the right decision. My thank you to all who "made my day"...Dan, Michael and Stephany. Greg Kunes should be so proud of his associates.


Ruby Red F150

5
IrishGrl on 02/27/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I just bought my brand new F150 from Kunes Ford! My husband and I loved the whole team and their service! Thank you Joel and Stephany!!!


looking for an upgrade

5
Ashton on 02/27/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Fast and reliable. Ashley found me an amazing intrest rate. I gave Guy my expectations of the vehicle i was looking for and he made it happen! ;)


purchased leased car

5
WordSmith75 on 02/25/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I purchased my 2013 Ford Focus lease on Feb. 24. Awesome car, great gas mileage, fun to drive, lots of power--love it!No regrets!


purchased my lease

5
Annette Newcomb on 02/25/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

After driving my 2013 Ford Focus I was in love so there was no hesitation when my leased was almost up. I was 5,000 miles from my lease limit but why wait, Plus refinancing got me a lower payment. I love this car It has never given me any trouble. It drives great, is great on gas and is fun to drive. It's got 200 horses but those little 4 cycles wind up and really go when you need them to. I would recommend Kunes and the Focus to everyone.


Great!!

5
StaceyMarie54 on 02/24/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I walked into Kunes expecting to be denied and going home in my old beat up car, but with the help of Michael and Dan I drove away in a 2014 fiat!! They pulled strings and made phone calls and went out of their way to make my purchase happen. I would highly recommend the sales team here at Kunes to anyone! Thanks again guys!!


Generations to come...

5
Mrs.Fennell on 02/23/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I had an awesome experience with the service here. Ashley W. And Guy K. Helped me with all my request in one vehicle. I will continue to purchase my vehicles with them. I will also purchase my children's vehicle from them.


Best Anywhere!

5
gwg3295 on 02/22/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I just purchased my 6th vehicle from Kunes. Once again, the experience was outstanding! Very pleasant staff, comfortable atmosphere, hassle-free environment. I would recommend them to anyone.


Always satisfied!

5
gwg3295 on 02/22/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

This is my 6th purchase from Kunes. Once again, the experience exceeded my expectations. Hassle-free purchase at a fair price with outstanding service to back it up.


Good Experience

5
Graigslt0 on 02/20/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We had a great experience and Dane was awesome to work with. It was our first lease experience and the process was explained well and very smooth process.


Happy camper

0
Lyndsybc on 02/20/2016

From my very first contact with Joel at Kunes, to ringing the bell at the end of my visit, this dealership was friendly, knowledgeable, and even fun. I had a great experience working with this group, and walked away in the perfect car for me (even though I thought it was a lost cause, having not so good credit). Thank you to a wonderful group of sales professionals :)


Friendly service

5
Lyndsybc on 02/19/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

From my very first contact with Joel at Kunes, to ringing the bell at the end of my visit, this dealership was friendly, knowledgeable, and even fun. I had a great experience working with this group, and walked away in the perfect car for me (even though I thought it was a lost cause, having not so good credit). Thank you to a wonderful group of sales professionals :)


Very positive.

5
hello on 02/19/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Kunes has a very friendly staff, who gave us plenty of time to make a decision with no pressure, just lots of information. One service employee shared his positive personal experience with his Ford truck which we valued.


Awesome

5
Carguy on 02/15/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Tommy is very attentive and helpful. He makes sure all your questions are answered. I will keep coming back to him. Everyone there is very friendly.


great people

5
beef on 02/13/2016

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

The people at the dealership did a great job in selling me this vehicle The best part was not being pressured. Very friendly staff and a great deal.


The best dealership around!

5
Michelle Testen on 02/10/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I highly recommend going to Kunes Country Ford if you are looking for a new car. The customer service there is above and beyond any other dealership I have dealt with. Car shopping is usually very stressful for me but my sales guy Tommy Guarnieri was very personable and made the entire day easy and fun. He was able to find me a car that I love! And thanks to Stephanie Whitted in finance she was able to work with me to find a payment I can afford. I could not be happier with my entire experience there. I definitely recommend Kunes, Tommy and Stephanie to all of my friends and family.


Reassuring

4.8
PamB on 02/10/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

It's always scary when purchasing a vehicle. Especially, for a women, working with a female sales professional made things a little less stressful. Deanna K. and made my vehicle purchase easy.


Only takes ONE person to ruin it!

4.2
Amandan611 on 02/10/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 3.0 Pricing: 5.0 Overall Experience: 3.0

Went in well aware of our situation but also went in knowing what I did or didn't want. AJ was absolutely amazing during the more than 15 hours he spent with my husband and myself. I knew that if I didn't like what I was being offered I would walk out and be ok with that decision. I could probably be voted top tenacious and complicated customer of the year. I appreciate AJ's willingness to "deal" with my wants. However the finance person working with us the first day (this was day one of two) did not want to cooperate with me what so ever and that was appearant right off the bat. I was treated as if I was some snob who wanted what she wanted and that was that. However, if this man (Art) (can't be referred to as a gentleman because he is far from gentle in his approach) took more than 5 min to sit with us to understand our story and what exactly it was were were looking for a why. He would of not had this assumption of me as a person right off the bat. I left that night after being there for over 4 hours with a bad taste in my mouth with the whole experience! The next day AJ was kind enough to call us and offer to start over fresh. Thank god Ashley was there to work with us on our financing. Her and AJ paired up to get me into exactly it was I needed and wanted to be in! Granite it took a long time but with my tenacity I drove out of there with the exact car I was dreaming of! The first car I was shown was a 2007 red circus mini van....I drove off in a 2014 Traverse! If Art would of spent more time being a compassionate human being instead of just logistics and a number cruncher he would of been able to work with us just as Ashley did! Now there were plenty of special circumstances that went along with how I obtained my car. Without going into elaborate detail all I'm going to say is A week or so later I had to go in to pay my down payment. Art decided to speak to me like a dumb, unintelligent woman. Mind you here I am standing before him 8 months pregnant and he is laying it into me that I just don't understand finance and how the process works. NO xxxx SHERLOCK, THATS WHY IM A STAY AT HOME MOM". Needless to say I walked away from that conversation in tears and had to walk away from my husband who was speaking with AJ and go calm myself down in my Traverse. Art may be a manager but he needs some training in humility and kindest. My whole car buying experience has now been tainted by that man! How could you make a pregnant woman cry!!!!! Unreal! He also had the audacity to tell me he was cutting me off from further speaking to Ashley regarding my file. Like I said learn some humility! Not everyone knows the finance world. For god sake learn how to converse with someone without putting them down and making them feel stupid. But thumbs up to AJ and Ashley!! Thank you guys so much!! Can't wait for my little man to be born so we can fill up that much needed seat in my new TRAVERSE!!! Also thank you to Tom for not letting me walk out of there for the last time feeling misunderstood!


Great Experience!

5
Tyler0220 on 02/09/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Tommy and Brandon went the extra mile to get me the vehicle I wanted. They worked with me to find perfect van at a great price. I will defiantly be sending people your way to buy a new vehicle! Thank you again!-Tyler


Great Experience

5
Hoss on 01/30/2016

Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I went in one day talked to Joel about a car for my girlfriend and gave him some details like down payment told him payments, 2 days later went into test drive the SUV she found on - line We went back in on Monday and worked the deal Joel was easy and laid back not pushy at all, & Stephany in F&I really took her time talking to Joann about the loan, payments, warranties, and made Joann feel like she had just bought the most expensive car on the lot and like she was all that mattered We ( Joann & Brad) we will highly recommend the dealership and our Sales Rep Joel and F&I Lady Stephany and in a few months we hope to be back to up grade the other car we have, we felt like they really wanted our business and they went the extra Mile Thanks Joel & StephanyBrad & Joann


It was awsome, thats to Deanna & Ashley!!!

4.8
MiResa23 on 01/29/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

I am about to be 20, so this was my forst experience or anything woth cars. I really didnt have any knowledge about it at all. But as soon as I started talkin to Deanna, she helped me out. She listened to everything I had to say. She assissted me on all the right things && just was wonderful all the way around. I love my experience I had there with them & they are some wonderful, caring, & helpful people!!! I most definitly WOULD recommend someone to them...Thank you again Deanna && Ashley!!!Love, MiResa Mitchell..!!!


Awesome experience with Kunes from start to finish

5
Stucker1972 on 01/28/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Just wanted to say that these guys are the best in what they do. They really do work WITH you to help you get a car - despite any past credit issues you may have. They treat you like you are their only customer and go above and beyond to make the entire experience one that is smooth and professional. Would highly recommend to everyone.


Best Experience Buying a Car! EVER!!!!

5
Cindy74 on 01/28/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Joel, Art and Ashley were wonderful to work with in the purchase of my new-to-me car! I had some very specific financial requirements and they were kind, considerate and sensitive to my situation. I would recommend Kunes to anyone and everyone! I even took a cab to pick up my new car, that's how excited I was and painless they made the experience! Top notch!!!


Very approachable

4.3
Jessie11 on 01/25/2016

Friendliness: 5.0 Pricing: 4.0 Overall Experience: 4.0

They were courteous, quick and accommodating. Willing to work with me despite current credit problems. I appreciated their willingness to come and pick me up from Madison.


New truck purchase.

4
jlm41t on 01/25/2016

Buying Process: 4.0 Overall Facilities: 4.0

The team made it an easy stress free experience. I would recommend Kunes for your new vehicle purchase, and service.


Great team!

4.8
erp91576 on 01/24/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

I was very pleased with the everyone on the staff. They made the while experiencequick, and easy. I would highly recommend Kunes for your next purchase, and allof your service.


Awesome Experience!!!

5
Ddennis on 01/20/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Wasn't necessarily in the market for a vehicle but thought it would be fun to "window shop". The whole Kunes team blew me away!! There were all willing to take them time to "crunch numbers", find out my specifications on a potential vehicle, get me in to drive the car of my liking, and find me something to eventually take home! Once finding my amazing car for me they were wonderful with getting it exactly to my likings and making sure I was MORE than happy with everything! Everyone there was so kind and professional making the whole experience well worth it!! Thank you Tommy, Stefany, Evan and the whole Kunes team again!!!


Stress-Free, No pressure, and Awesome deal!

5
AshJa85 on 01/14/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I recently purchased a used 2014 Ford Escape Titanium. I'm happy to give a review about my overall experience with them till now. Everyone that works at Kunes is very friendly and welcoming. They know how to deal with customers and also well aware about buyers needs and above all they give priorities to their clients.Guy sold me the vehicle he was very friendly. He was very low pressure through the process and I didn't feel any of that sales pressure that I have normal felt when shopping for a vehicle. The negotiations were straight forward and didn't unnecessarily waste my time. Everyone there made the whole process of buying a vehicle easy.Guy, Mike, and Brandon all have excellent customer service would highly recommend them to all my family and friends to buy a vehicle from them. I have bought cars elsewhere and felt pressured specially being a female. I had an all-around great experience at Kunes Country Ford Lincoln and would go back there for my next purchase.


Great experience

5
amcduffie on 01/11/2016

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Art, Mario and Tommy gave my fiance and me a great car buying experience. I started with Mario, who took great care to get all of my information passed on. Art was very prompt and professional in returning my call and making sure that I was fully informed of everything that I would need to make the car purchase. Tommy, in Mario's absence, was great, and very personable to deal with. Tommy made us feel totally comfortable during our test drive, while Art was taking good care of our financial information. I would not mind inviting them to dinner at our home. We would definitely recommend this dealership to anyone needing to purchase a car. We were treated with respect from the moment we walked in the dealership, until the moment we left. Great job Kunes Country Ford Dealership.


Stress free, Thanks to Ricci

5
Siscgrl on 01/09/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Overall Experience: 5.0

My 2006 Chevy HHR had fulfilled her duty, but the last thing I wanted to do was buy a car. I walked into this dealership recommended by multiple friends, and the gentleman that helped me was phenomenal. Mr.Ricci not only took the time to listen, he heard me and delivered above and beyond than what I could have ever expected. I test drove two cars, and drove home the second one. His integrity and Industry knowledge alone, blew all dealerships I have ever dealt with in over 20 years of buying right out of the water.Genuine Service.


Efficient.

4.8
alk on 01/05/2016

Customer Service: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

No time was wasted in my purchase, unlike other dealerships where I felt that I spent almost all day dealing.I had to go back after a few days to pick up some accessories I ordered and also had to have service department look up some codes. I was in and on the road in very little time.Like I said, efficient.


No pressure and great deals

5
alwaysotg on 12/28/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Overall Experience: 5.0

They did excellent as a team, and always kept in mind what I wanted. They found the perfect vehicle for me, which was a perfect fit compared to the one I was originally looking at. Everyone that wasn't helping me was super friendly even. It's refreshing to see a dealership aimed at what you want, instead of just pushing what they want to make money.


Quick and easy transaction

4.8
stevare on 12/27/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

They made everything easy,found us a vehicle that we wanted in our price range. Great team work. The staff was great to work with.


Nervous Nelly

4.8
Nervous nelly on 12/23/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Hi. My name is Nicole. I would like to first say thanks to Deanna & Art for your dedicated & outstanding work in putting me into a vehicle. I was very nervous & unsure but you guys reassured me, made me feel comfortable & at ease about my decision. Thanks again I am truly a happy customer. Happy holidays.


excellent

5
Pann fam on 12/19/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

The staff at Kunes were great to work with. Everyone we encountered was friendly, and the people helping us were outstanding. They got everything done quickly so we didn't spend all day there like we have at dealers in the past. Will definitely go back for future purchases.


My review

5
Lupita on 12/17/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My wife and I are very happy with the service provided, by sales, service, and financing. We got the exact vehicle we were looking for, and got it in a timely manner. Financing was easy, with no hassle. And the service dept. got everything done we needed in a day.


Car buying at it's best

5
berta on 12/16/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Tommy, Tom and Stephany really went out of their way to make sure that we were in the car AND payments that we needed. Another great experience at Kunes.


Amazing service

5
Mizrazmom on 12/14/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We went there on a whim and expected to be told 'No'. But Art and Mike were able to help us get a 'Yes'. With that Yes we got to drive off with a truck that hit everything on my wishlist. Thank you so much. You made our Christmas even more special.


Wonderful Experience

5
Pamela Corbin on 12/13/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Deanna helped my car sale experience go without a hitch. Her expertise was wonderful and did not go unnoticed! This is the third car that I bought from her, and I live out of state. She provided me with all of the information that I needed to be able to deliver me with the best experience available. She even met me half way to deliver my vehicle. I would highly recommend anyone that is looking to buy a vehicle, that they see or call Deanna. I am very pleased and will return for my fourth when ready!


New car purchase

5
Pamela Corbin on 12/13/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Deanna helped my car sale experience go without a hitch. Her expertise was wonderful and did not go unnoticed! This is the third car that I bought from her, and I live out of state. She provided me with all of the information that I needed to be able to deliver me with the best experience available. She even met me half way to deliver my vehicle. I would highly recommend anyone that is looking to buy a vehicle, that they see or call Deanna. I am very pleased and will return for my fourth when ready!


Worth it

5
Nancy P on 12/10/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

A.J. Was my salesman. He went out of his way to help us pick out the right truck. With Stephany help everything went so smooth. What a great team that Kunes Country Ford has. Thank you AJ for making it so easy also for making us feel like part of the family.


new car visit

5
rich7787 on 12/10/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Excellent in all aspects of experience there. Joel is new there didn't even have his own desk or computer took wonderful care of us he sold us on your vehicle. We are very comfortable with your dealership will be back and recommend you.


They didn't give up on finding me exactly what I wanted!

5
Aftin on 12/07/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Guy Kujawa was my salesman and I believe he went above and beyond his duties to help me find exactly what I was looking for. I know I can be a hard person to sell too but he stuck by me and my search for a Ford Edge. He was always on the lookout for something to come in and even calling around. I can't thank him enough for all he has done to help me find something safe, reliable, and within my budget.


5stars

5
Chris on 12/01/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Both guy and Ashley did every thing they could to make sure i drove home in the car I wanted the same day..highly recommended


Sales and Service

5
FrankO on 11/25/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I originally purchased my vehicles in illinois, but since moving to the local area. I have brought my two Mercury's to Kunas Ford for service and have been using the service department since 2006. They always treat me GREAT and do the necessary work needed. In addition, I normally wait for my vehicle and they have me turned around in a very reasonable amount of time. Always a pleasure to work with the service team. I know Mike and Dale since 2006. On occasion I have had need to order parts and Terry in Parts has assisted me. I have telephoned him and he always takes the time out to source out any parts I have needed.I recently purchased a used Mazda Miata from Kunes and Guy Kujawa was my Sales associate. Guy put together a great deal for my wife and I.


Hard work/dedication/customer service.

5
scomore2009 on 11/20/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Art was able to make things happen when other dealerships wouldn't give me the time of day... Jeff took time to explain the vehicle I was purchasing and was very knowledgeable of the product he was presenting. It was well worth the 2.5 hour drive. Thank you so much!!!!


Excellent Service!

5
JeniiKluver on 11/19/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Will was great! He found exactly what vehicle I wanted, and everything was so quick and easy! I'm so excited! He was seriously the best!


Forf Flex purchase

4.3
Flex 10 on 11/11/2015

Friendliness: 5.0 Pricing: 4.0 Overall Experience: 4.0

Deanna is a wonderful salesperson. She did everything she could to make this an enjoyable car purchase. The time to see the finance took a little longer than expected, but we saw him things went very fast. All in all I'd buy another car there.


Kunes Country the place to buy your next vehicle

4.5
Flex 1 on 11/11/2015

Buying Process: 5.0 Overall Facilities: 4.0

Great salesperson, did everything she could to meet our needs. I was searching online and was contacted very quickly after contacting them. Yery nice people to deal with.


Guy Kujawa is an excellent auto sales rep!

5
HappyFamily on 11/03/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Guy Kujawa is an excellent auto sales representative. He was incredibly helpful with our entire car purchasing experience. He was able to help our family find the perfect vehicle and even helped us think long term not just in the moment like we usually do when purchasing a car. Guy also took the time to talk about safety features with the vehicle as we have a two year old and newborn baby. For those of you looking to buy a car, Guy is a perfect fit to help you get exactly what you (and your family) need. Our family highly recommends Guy!


this dealership will make sure your a happy cutomet

5
masher99 on 10/30/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

will paterson sold me my ford sport trac he made sure i was a happy customer and i feel everyone should buy from kunes country they will make sure you are satisfied thank you Will and Tom mike m


Great service and staff

5
kssp17 on 10/28/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

The staff was so nice and accommodating to my needs. I felt reassured that my purchase was met to fit my needs and wants. Our salesman and the financial departments were so helpful in getting us the payment we wanted.


The sales staff and financial dept work as a team !!!!!!

5
53115 on 10/27/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We feel that our purchase was handled very well by both sales and financial departments ! The dealer ship as a whole were very knowledgable and helpful guiding Us through our purchase ! making sure in the end we purchased the right vehicle for or needs .


Purchase

5
Crystal on 10/20/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I had great customer service from Guy when purchasing a used car. He went above and beyond to help me. I would highly recommend to anyone car shopping.


Pleasurable Experience

5
dogdevries on 10/19/2015

Friendliness: 5.0 Overall Experience: 5.0

Deanna made me feel comfortable, she understood my needs and wants. I would highly recommend this dealership to my family and friends. This was the first time I didn't feel overwhelmed with pushy salesmen or unconscientious thinking.


Best place to go

5
samstark on 10/10/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I was very fortunate to get to work with someone who was very honest and caring for his customers. It was my first time buying a car and he taught me a lot about everything that goes along with it. He also went above and beyond to make sure I was happy with the car I was buying and making the whole process a lot less stressful.


Finally... a pleasant experience!

5
MandyFox on 10/09/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My husband and I had a wonderful experience with Tommy and Brandon. This is the first dealership we have encountered that isn't pushy with sales and the financial department has the skills and tools needed to provide us with the information we needed to make the best financial decision for us in a minimal amount of time. We are very happy with our 2015 Ford Transit and look forward to doing business with Kunes Ford in the future. Thank you for your no-nonsense approach with us. We will be seeing for all our vehicle service needs! Tommy & Brandon totally rocked our vehicle buying experience!! Thank you, Kunes Country Ford! Chris & Mandy Fox Burlington, WI


Second purchase

5
UB on 10/06/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I typically don't buy cars/trucks until they are ready to fall apart but after my last purchase for my wife's escape I thought I would try to get a new F150. I looked at another dealer because they had a truck I really liked. I could not hit the payment I needed.... I came back to Kunes and not only did they find me a truck I love but hit the payment I needed. John Andreoni was fantastic to deal with and that is why I purchased a second time. I will recommend John Andreoni and the Kunes team to everyone!!!


Bought my dream car!

4.8
reneeharkness on 10/05/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Jeff Wellman & Mike Terlikowski were so professional & nice to work with! I feel I got a great deal & wasn't raked over the coals!! Stephany Whitted was also fast & efficient! Lots of high energy!


Excellent, comfortable and friendly.

4.8
Cargal, Re1959 on 09/29/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

My salesperson, Deanna and financial person Brandon were so easy to work with. Not pushy like some I have had the misfortune to deal with. Am very happy with the Escape that I purchased.


Honest, friendly, professional... shatters all sterotypes

5
DanM on 09/29/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I've dealt with many car dealerships and salespeople in the past, and they have all perpetuated the stereotypes to one degree or another. Kunes, and Tommy Guarnieri (the salesperson I dealt with), were different - the smiles were genuine and they actually wanted to find the best deal for what I was looking for... note that I said the best deal for ME and not the best deal for them.I really got the sense that Tommy and the other people I dealt with were invested in a long-term relationship with me as a customer, rather than a quick impersonal sale.Tommy took the time to listen to what I wanted and helped me find what would work best for my needs - he didn't once try to sell me anything I didn't need.All the way through the sales and financing process I was treated as if I was a long time returning customer. Everyone was extremely friendly, knowledgeable, and professional. I felt I was very well taken care of and came away with the deal that was best for ME.I was so impressed that I am getting all of my future cars from Kunes - and they are 75 miles from me. That's how much I enjoyed my experience.


BEST CAR DEALERSHIP EVER

5
K and J on 09/20/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Our sales representative was Dee K, and it was her first day in this dealership. She and the team completely took the stress out of buying a new vehicle. We never felt pressured in any way and left in a beautiful new car. I have a Chevrolet SSR that needed service and I asked Brandon who to talk to at the Kunes Chevrolet dealership across the street. He gave me a name and I received the same great service over there. Rest assured that we have told everyone that we talk to if they need or want a new car that this is the best dealership in the state line area.


Purchased New Vehicle

5
vehiclejan on 09/18/2015

Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Mike knew what we were looking for in a new vehicle and kept looking until we found it. He was very helpful. He was not pushy, which I found to be the case at another dealership. He was able to answer all our questions and pointed out the qualities in the vehicle. He set up my phone for me, and I really like the vehicle.


Fixed everything

5
Tiffany Occleshaw on 09/12/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Kunes in Delavan helped fixed our experience from the Antioch store. While I wasn't thrilled about the Antioch store, the Delavan store restored my faith in why I like the Kunes organization. We will continue to use Kunes but will go to Delavan.


Excellent staff

4.8
Dave 3675 on 09/12/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

I had to drive 80 miles to the dealership, but it was worth every mile. They had the vehicle I wanted, ready for a test drive. They had all my paperwork ready for me. I was their 2 hours and was driving back home in my truck, which was the vehicle I purchased. Friendly salesman (Guy Kujawa) and to the girls in financing, Ashley Whitted / Heather Scott. excellent help, I would recommend the Dealer Group ( Kunes ) to anyone needing a New or Used vehicle for a great deal. Dave Ryan ( West Bend , Wisconsin )


Traded my 16 year old car

5
haylow on 09/10/2015

Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Deanna was my salesperson who understood my needs and was able to give me a very good deal. I really believe that she listened to my needs. She expressed concern that I was happy with my new car several times that she called me after sale. I am very happy with my new car and with the dealership.


Great used Lincoln MKX purchase

5
JCorcoran on 09/09/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Got us the car we wanted, at a price that fit, with a great rate, and great coverage. Process was easy and Tom could not be more professional or easier to deal with. They even stayed late with us on Labor Day to take care of us. Other dealership weren't even open! Highly recommend, why mess around, check them out first.


What were we waiting for!?

5
Relieved on 09/08/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Overall Experience: 5.0

We've needed new vehicles for a while and knew we would have to re-enter the world of car/lease payments. The overwhelming anxiety of dealing with that aspect kept us from going in for a long time, but we finally decided to trust Kunes, based on so many happy customers in the area and their reputation in the community. We were right to do so. Tommy G. and Stephany obviously deal with a lot of numbers and a lot of people every day, but they made us feel like we were the only ones that day, as they walked us through our options, explained every aspect of the vehicles we chose and the financing. Yes plural vehicleS. We drove out with two new cars. Because when you wait that long, and they take care of you that well, that's how it works. If you are hesitant to take the bull by the horns, go see Tommy G. and Stephany, (and apparently Evan helped us out behind the scenes too.) They'll make it a whole lot easier than you may think it will be.


This GUY was great!

5
Martha 123 on 09/03/2015

Friendliness: 5.0 Overall Experience: 5.0

I was a very picky customer and Guy was so good to work with. I told him what I wanted and he did A LOT of searching until he found something that worked. I would definitely go back to Guy Kujawa again to buy another car. Loved working with Stephany Whitted also.


Could not have gone better!

5
jarhead on 09/02/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Was lucky enough to deal with Ton Guarnieri Jr. Walked us thru everything, gave us a number of options to choose from. I can honestly say I would not want to deal with anyone else. Stephany Whitted helped us with the financing and could not have been more pleasant. Evan Wagenaar was nice enough to grab an antenna and put it on my car before we left. I would just like to say thank you to all of you. By the way this is the first review I have EVER written, so the service we received did make an impression on me.


Great Customer Service

5
rpeters on 09/01/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We worked with Will P and Mike T who did everything they could to earn our business! We will be back for our next vehicle!


Fantastic Experience!

5
knmmnk on 09/01/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

When I was ready to trade in my older vehicle for a new one, Kunes couldn't have been more helpful! Guy Kujawa, sales professional, helped me with everything I needed. He answered all of my questions and helped me pick the vehicle that best suited my needs. Everything was explained thoroughly and I even got to bring the car home for the night to make sure it was the one I wanted before making my final decision. That was nice! When it came to dealing with all the paperwork I was helped by Stephany Whitted, business manager, and she was very efficient! All of the paperwork was ready and waiting for me when I got there. She went through all of it with me and explained everything. The customer service there is excellent! I would highly recommend buying a car from Kunes!


Amazing people.

5
Taurean (tory) Landrum on 08/29/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I've given this rating because the customer service was the best I received in a very long time. Sarah and Ashley were very attentive to our needs and also made sure the time we spent at the dealership was worth it! I received a 2012 Nissan Maxima in which I'm in love with, and would recommend kuhns dealership to the world if I could. I'd like to say thanks again for the car, and the great hospitality shown from Sarah and Ashley!!!! Thank you very much and God bless you all!!


Amazing Experience!

5
Cmobutterfly on 08/24/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I went to Kunes looking to trade in my older car for my first ever brand new vehicle. I went knowing exactly the kind of vehicle I wanted and they helped me find one that fit what I needed and wanted perfectly. I was even able to take a fully loaded version home to try it out for a night to make sure it was what I wanted. I would recommend anyone looking to buy a vehicle to go to Kunes. They do whatever they can to get you what you want for a great price and have excellent promotions!


used car purchase

1
Anne on 08/22/2015

Customer Service: 1.0 Friendliness: 1.0 Pricing: 1.0 Overall Experience: 1.0

Our used car buying experience at Kunes Country Ford was bad. Sales staff had trouble returning our calls to complete a simple used car purchase. Not once but 5 times over the course of a few days. Sales staff was rude and arrogant. We offered high Kelly Blue, offered to pay cash or do credit and were ready to deal. We should not have to beg to purchase a vehicle, ever! It is unfortunate that Kunes had an opportunity to sell one more vehicle and chose not to do so.


PERFECT

5
5Mandy5 on 08/19/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Tommy GuaRnieri AND Brandon Radosh made a DYNAMIC duo. By FAR the BEST car buying experience you could EVER ask for! Fantastic, perfect, OUTSTANDING!!!!! There aren't enough words to describe how AMAZING this experience was!! Also a HUGE shoutout to Mario Ricci for connecting me with Tommy. This is the ONLY dealership I will ever go to!! These men out did themselves! I'm more than satisfied!!


Outstanding Experience!

5
two2fords on 08/14/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This is the third new vehicle we have purchased from Kunes. Wouldn't go anywhere else. Very convenient and close to home. Having service done on our vehicles has always been excellent. The staff from management on down to service is extremely friendly and knowledgeable.


Love my 2015 F150 and the great service that came with it;)

5
whatatruck;) on 08/11/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My wife and I recently leased a brand new F150 with the help of Tommy. He was great with everything we asked. Very professional and knowledgeable about everything that had to do with Ford vehicles. He left me impressed and feeling like one of the Kunes Family. We look forward to doing many more years of business with the Kunes Country team. Even though we waited until the end of the night to finish the deal all three team members made us feel very welcome and comfortable while we made our decision. Thank you all again, Tommy, Stephany and Evan.PS.- took the 2.7 ecoboost F150 up north for the weekend and averaged 23mpg and for most of the weekend i was averaging 24+. Exceeded my expectations. what a truck....


Easy buying experience

4.6
MasemanFamily on 08/11/2015

Customer Service: 5.0 Quality Of Work: 4.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

I found the vehicle that my wife and I were interested in online and contacted Mario for a quote. He let us know that others were interested, but he could tell we were VERY interested as we were coming from a distance to see the car. He worked with us through email through the day and got us the test drive as soon as we arrived on the lot. We were able to work out the details of the deal quickly and drove away with the vehicle we wanted. The haggling was simple and straightforward and we are very happy with the outcome. It was a pleasure to buy from Mario and Kunes Country Ford.


Excellent Experience

5
EMILVICKIE on 08/07/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Overall Experience: 5.0

This is the 5th new vehicle we have purchase from Kunes, so that should tell you something about this dealership. We had not planned on purchasing another vehicle this soon, but our 2015 Lincoln MKC that we purchased in July 2014 (when they first came out) was totaled in an accident. The quality of that car saved my husband's life.Sarah Lawson and Stephany Whitted turned this nightmare experience (the accident, dealing with the insurance company, etc) into the most stress free buying experience we have ever had. Sarah worked hard to find us the color and options that we wanted on our new MKC. She kept us informed of what she was finding, when it would be at Kunes etc. The night that we went up to Kunes to look at the vehicle, she had the car completely ready to go. She explained the additional options that we did not have on our previous MKC. Stephany had all of the paperwork ready. She explained every step of the buying process in terms that could be understood and we were out of there in a relatively short amount of time. We cannot recommend Sarah, Stepany and Kunes Country Ford and Lincoln enough. As previously stated this is the 5th new car we have purchased from Kunes. We have recommended Kunes to our friends (several who have also bought here) and our 2 children have also purchased new cars from Kunes. Their way of doing business is not the "stereo typical" car buying experience. They are honest and truly want your business, not just now, but in the future.Will we buy again from Kunes (and Sarah)? We have and we will.


Exceptional!

5
FocusForever on 08/06/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This was the 3rd dealership I went to when I started looking for a newer car. After the awful time I had a another dealership I was not too sure I wanted to continue. Tommy was much different than the other salesmen I met earlier that day. He was not pushy at all and actually listened to what I wanted. He showed me many options. He spent 3 hours with me the first day and found me a car that had what I was looking for. With the help of Evan they were able to bring that car to their dealership for me within a few days. Tommy made sure when I got there the second day to actually see the car that it was indeed the one I wanted. Still I was not feeling any pressure to buy the car. They really went above and beyond to make sure I was going to be happy with the new car. I could not have asked for better people to help me out! I will be back in the future for my next car and I have already told my friends and family to go to Kunes and ask for Tommy, that they will not be disappointed!!


Pleasant, Respectful, No pushy

5
racin14g on 08/05/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My wife and I purchased a used 2011 F350 Dually from salesmen Tommy Guarnieri. I told Tommy up front when we first shuck hands, I was very picky and a salesmen's nightmare. He did'nt have to fear, cause he was different than most salesmen. He wasn't pushy, wasn't trying to put us in something we didn't want, he was up front and honest with us, and when we had concerns about the vehicle, he fought for us to get us to the point to be comfortable and fought for us for what we were willing to negotiate with to make the deal comforting. We took the truck home for a few days and after that, we were to the point to pull the trigger. We came back 4 days later, wrote the check, rang the bell and got handed a second set of keys and we were on our way. We wont purchase another truck from any other dealership again. It was hands down the best truck buying experience our family has had. On top of our 2 hour drive to get there! And the support, after a small problem with the truck, I mean we did buy a Ford, was second to NONE! We appreciate everything Tommy and the whole crew did to make our experience great! We will be spreading the word on how Great of a dealership Kunes really is and I will Guarantee the drive to get there will be worth it!! Thanks Again,Andy & Jess


It was GREAT

5
timster2388 on 08/04/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I leased a great truck and service was great. They were very helpful and got the deal done to my satisfaction. Thanks to all that were involved.


Once in a Blue Moon Purchase

5
Raven311 on 07/30/2015

Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Purchased a great used car, Daniel and Mark worked with me to get the financing. When I woke up in the morning, I didn't really plan on actually purchasing a car but they were willing to work with me to meet my needs and got me a great price on a great car. No more calling my boss for a ride to work because my vehicle won't start. That's priceless. I finally have peace of mind with a reliable vehicle. My friends agreed that I got a great deal and one friend is already planning on going there to upgrade.


Above and Beyond all Expectations

5
SigShooter on 07/28/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Found a great price online for the car I was looking for. Called the dealership, placed a deposit on the car. I live 1000 miles away so I had to fly in. They arranged for me to be picked up at the airport on a Saturday morning! They knew I had a long drive, so we were in and out in under an hour!These guys treated us like we were royalty, even though I was only buying a $23k car. I highly recommend them.


Truly good experience!

5
BethMJ on 07/23/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Just bought a car from Kunes Country in Delavan, WI! Sarah worked very hard to get us the best deal possible on our Buick LuCerne! Thanks to Sarah, Mike T, & Mark we are very pleased with our experience and highly recommend the Kunes family. As a matter of fact, we felt like family! Thanks to everyone involved in making this car purchase a truly good experience.


Delivered the perfect used vehicle based on my description.

5
Smokey Bear on 07/22/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

John Andreoni assisted in me with finding the perfect vehicle (used) based on my description. Once we found the Ford Focus he allowed me to drive the car ensuring I was comfortable with the purchase. In the interim, Stephany, who handled the loan, found a way to make my less-than-ideal financial background not an obstacle to financing a new car for me to drive. Friendly, patient, persistent in finding the car I am so happy to be driving describe my experience at Kunes Country Auto.


New car purchase

4.8
sodfarm123 on 07/20/2015

Customer Service: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Thank you to all the staff that helped us with the purchase of out new Ford Taurus. We felt very comfortable dealing with you all!


So thoughtful and caring

5
taurus connie on 07/19/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I have never dealt with such a wonderful group of individuals from the owner, Greg K to sales Tommy G Mike T to Stephany W


EXCELLENT

5
Jodi, Brody on 07/18/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Thank you to Tommy, who after two or three days and several cars later, we finally found the perfect car for me. He was always very energetic. He always steered me in the right direction, and gave me the best insight. Any questions I had he was able to answer. Again thank you so very much!


An experience to brag about!

5
aspurlock85 on 07/17/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Sarah is amazing! She made me feel extremely comfortable and at ease throughout the entire process. She goes above and beyond any sales person I have ever dealt with. She was honest, straight forward, bubbly, and down to earth. Sarah made my car buying experience one I will brag about to my friends and family!


Amazing Experience

5
bubblesfrost on 07/09/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Sarah is amazing! She is straight to the point, tells it how is and listen to your needs wont stick you in a car you don't want or need goes above and beyond.


KUNES FORD LINCOLN "THE GREATEST"

4.7
JAMES HATCHETT on 07/03/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 4.0

THIS IS BEST NEW CAR BUYING EXPERIENCE THAT I HAVE EVER HAD! THE ENTIRE STAFF FOLLOWS THE LEAD OF THE OWNER GREG KUNES WHI TREATS EVERYONR LIKE THE MOST IMPORTANT CUSTOMER IN THE WORLD!! I GOT A GREAT PRICE ALSO!!!


A very joyful experience

4.7
Russ on 06/26/2015

Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

This is the second car we bought from Sara, this little gal goes above and beyond and truly makes you feel like family. For that reason we came back to Kunes Ford, but at the same time everyone is friendly and helpful. ( Russell & Karen Biggerstaff)


An Experience to never forget

4.8
Vivflo83 on 06/22/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

I gave the rating I did because I did have an experience that I will never forget. They were just nice people and really helped me out. Got me a really good deal!! Thanks guys!!


Pleasureable experience!

5
zanthanie1 on 06/19/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I am glad to say my experience was pleasant. The sales people were so courteous and polite. Daniel Ranson made sure my husband and I were comfortable while we waited. He took the time needed to make sure we were taken care of. The staff made sure that all are needs were met and went above and beyond to put us in a vehicle. Heather Scott made sure to keep us updated with the status of finding us a vehicle every step of the way. Ashley Whitted made sure that we understood the terms of our agreement and was very knowledgeable about every aspect of us purchasing our truck. She made sure all our questions were answered. I would definitely refer family and friends to Kunes Country Ford Lincoln to purchase a vehicle because they do not disappoint.


Great service!

5
JR on 06/14/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Jeff was very easy to work with, no pressure sales. Very helpful and accommodating. Thanks!This 25 word minimum is kind of ridiculous don't you think?


Great Job

5
JKay on 06/12/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Kunes Country Ford Lincoln and Dan Schlitt Jr were great. They were helpful and understanding and really found the vehicle I was looking for. They really went above and beyond what I expected!


Excellent Sales Experience

5
pbryant on 06/10/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Salesman Guy Kujawa listened to what I wanted in a vehicle and made it happen. He went above and beyond what I have experieced at other dealereships.


2014 hyundai sonata

5
elizabethgallegos on 06/09/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Ashley, Heather, and Guy were all very helpful! We didn't have a lot of options and they were willing to help us out. We definitely would recommend them to anyone looking for a car! Thank you again!


Great People!!!

5
UB on 05/30/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I have been to many dealerships over the past 20 years but this was by far the best. Every dealership can get you the same new car, the real difference is the people. I was greated by Jeff and it was nothing but great from there on......... I worked with Jeff and Mike as well as Stephany but I felt like family because everyone was so helpful. Evan came over as well as three other people to say hi and congratulate me on buying our escape. Again I can't tell you how pleased I was with the overall experience. They are a great team at a great dealership and if you don't go in to see the difference you are missing out.


Friendly environment. Great service.

5
Clfox97 on 05/30/2015

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Really fight for the buyer. Easy to talk to. Email is a godsend. We hit a few roadblocks but I'm happy with the end result.


Fantastic from browsing to delivery

5
MikesSUV on 05/24/2015

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Tommy and Evan were fantastic in answering my early questions while browsing for our new vehicle, dug into the technical questions I had to find answers, went the extra mile to find a vehicle configuration that met our needs and budget, negotiated fairly and openly to reach a final "deal", ordered and tracked our vehicle keeping us informed along the way, and made the delivery experience easy and enjoyable. Stephany takes care of all of the necessary paperwork and details quickly and efficiently and made the finance side of this deal easy as well.


My New Car

5
Jmoney1011 on 05/23/2015

Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Thank you Stephany and Tommy for helping me with obtaining my new car. I greatly appreciate it. I apologize for you guys having to deal with Mr. Paul! Great work environment and really friendly!


Our "smokin hot" Ford F-150 XLT Truck

5
harleydog on 05/20/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We are so pleased with our new Ford F150 XLT truck. The color (bronze fire metallic) says it all in describing this beautiful truck. Aaron Rodgers would be so envious of us. Our salesperson, Sarah (Awesome) Lawson showed us outstanding courtesy and patience while we were trying to decide whether we wanted a car or truck. With the F150 we feel we got both! Special thanks to Stephany Whitted and Mike Terlikowski for their help in making our dreams come true. The 80 mile drive over from Illinois was well worth it.You guys at Kunes Ford rock!!!Thanks, Cheryl and Randy Kint" DA BEARS!!"


A Dealership Like No Other

5
5thTimeACharm on 05/10/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We highly recommend Kunes in Delavan to anyone looking to purchase a vehicle. We bought our 5th from Kunes yesterday and wouldn't think of going anywhere else. You never feel pressured or stalked by sales at Kunes. Everyone is always helpful and friendly. We met Daniel in person after a week of email/telephone communication. He always was easy to reach or quick to reply. Upon arrival Stephanie had all the paperwork ready to sign. Daniel also was extremely patient and knowledgable in going over every feature of our new car. We simply can't compare the Kunes buying experience with any other and do tell anyone looking for a car that it's the place they should go. I'm know they'll be seeing us again in the future!


Great

4.6
Bonnie Hemenway on 05/03/2015

Customer Service: 5.0 Quality Of Work: 4.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 4.0

Everyone was so helpful. They worked with us to get us the payment we needed on two cars. I would recommend this dealership to anyone. The only reason I didn't give 5 stars was because of some things we found missed on our detailing.


Excellent Experience

4.6
jlee79 on 04/30/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 3.0 Overall Experience: 5.0

I always go into a dealership aware that I am walking into a building full of hungry lions, eager to pounce, ready to attack and set to feed at any means necessary......It was a sweet relief to deal with not only a dealership but a salesperson that was simply there to help me achieve my goal in the kindest, least painful way. Sarah was informative, knowledgable, helpful and accommodating far beyond any salesperson at any car dealership that I have ever dealt with. I didn't want to trade my Jeep in but I needed to due to the MPG and the amount I am traveling on a daily basis. Thankfully, Sarah was not only able to find me a vehicle that I love with a lower payment even though I was upside down on my Jeep but she was able to do it with transparency and the information that I needed in order to comfortably make an educated decision...My only gripe with the process was with the dealerships Internet pricing. It is not an accurate reflection of the actual price of the vehicle which leads to confusion and a fear that I cannot trust my salesperson. Fortunately, Sarah came highly recommended by other people in town. If you're looking for a car Sarah is who you should go see.


Very reasonable request left in the wind

2.6
Garrett011 on 04/21/2015

Customer Service: 2.0 Quality Of Work: 3.0 Friendliness: 4.0 Pricing: 3.0 Overall Experience: 1.0

They agreed to take the problem riddled car back (as contractually obligated), but continue to hope the remaining problem will just go away. I'm out of carrots, just want the remainder of my money back. If you do any business with them with them, especially on a used vehicle, be sure to get everything in writing.


Excellent

5
sknowles627 on 04/14/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Tommy, Evan, and Mark were great to work in not purchasing just one but two vehicles from Kunes Country.....Tommy took the extra time to sit in the car and go over all the options and show us how to use a lot of the techy features of the Charger. He went the extra step making sure the Fusion was inspected before leaving the lot. Evan negotiated our trade into the deal making the dual purchase a reality. Mark in finance walked us through the miles of paper work making it easy to understand and enjoyable.....as enjoyable as signing your life away can be :)Overall.....the folks at Kunes Country Ford is the place we will return to if/when we need to buy/sell/trade our next vehicle. Kevin & Sue


$14,247

Mileage: 43323

Color: Black

Transmission: Automatic

Body Style: Sedan

City: Delavan, WI

Engine Type: 6 Cyl

$20,961

Mileage: 50549

Color: Gray

Transmission: Automatic

Body Style: Hatchback

City: Delavan, WI

Engine Type: 4 Cyl

$17,477

Mileage: 98401

Color: Black

Transmission: Automatic

Body Style: SUV

City: Delavan, WI

Engine Type: 6 Cyl

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